Promising Team Quotes

Keefe closed the distance between them. And then... everything was new. The soft press of his lips against hers. The way their breath seemed to fall perfectly into sync as her heart and brain screamed FINALLY! Some tiny part of her had always wondered if kissing could really be as great as everyone claimed. But kissing Keefe was So. Much. Better. He was the one to finally pull away, leaning back to study her in the shimmering light. "You're okay, right? No regrets?" She grinned. "Absolutely none." His relieved smile was the sweetest thing she'd ever seen- but it faded a little as he leaned his forehead against hers. "I don't want to mess this up," he whispered. "Please don't let me mess this up." "I won't," she promised, tilting her chin up to steal another quick kiss.

If you support Tottenham you always give more love than you get back... Tottenham is the worst kind of bad team, because they're almost good. They always promise that they're going to be fantastic. They make you hope. So you go on loving them and they carry on finding more and more innovative ways of disappointing you

A smile is the best way to get oneself out of a tight spot, even if it is a fake one. Surprisingly enough, everyone takes it at face value. I read that in a book." "If you keep staring at me, I'll hit you." "I only became part of your team recently when I replaced Sasuke, so I don't know everything that's going on. I don't really understand people either. But even I can tell that Naruto really loves you. Naruto's been shouldering that promise for a long time...I think he means to shoulder it for the rest of his life. I don't know what you said to him, but it's just like what's been done to me - it feels like a curse. Sasuke causes Naruto pain, but I think you do too." "Sasuke is only helping spread his darkness across the world. Letting him live will only sow the seeds of another war. He's just another criminal now. Sasuke lost all hope of coming back when his group, Akatsuki, attacked our village. Your fellow Konoha shinobi would never accept him now. Sakura's not stupid, either. She understands the position he's put us all in. That's why she came out here, to tell you herself.

And that was it. There was nothing we could do. We just had to stand there, watching as they dropped bombs on thirty years of work, killed everyone too young or too old to fight back, and then massacred the rest of our team on the field.” He clenches his hand around mine. “I come back here every day,” he says. “Hoping someone will show up. Hoping to find something to take back.” He stops then, voice tight with emotion. “And here you are. This shit doesn’t even seem real.” I squeeze his fingers—gently, this time—and huddle closer to him. “We’re going to be okay, Kenji. I promise. We’ll stick together. We’ll get through this.

They tell you that if you're assaulted, there's a kingdom, a courthouse, high up on a mountain where justice can be found. Most victims are turned away at the base of the mountain, told they don't have enough evidence to make the journey. Some victims sacrifice everything to make the climb, but are slain along the way, the burden of proof impossibly high. I set off, accompanied by a strong team, who helped carry the weight, until I made it, the summit, the place few victims reached, the promised land. We'd gotten an arrest, a guilty verdict, the small percentage that gets a conviction. It was time to see what justice looked like. We threw open the doors, and there was nothing. It took the breath out of me. Even worse was looking back down to the bottom of the mountain, where I imagined expectant victims looking up, waving cheering, expectantly. What do you see? What does it feel like? What happens when you arrive? What could I tell them? A system does not exist for you. The pain of this process couldn't be worth it. These crimes are not crimes but inconveniences. You can fight and fight and for what? When you are assaulted, run and never look back. This was not one bad sentence. This was the best we could hope for.

I promise not to bite - unless you ask nicely.

Nobody is going to open their mouth about it." Realizing my tone was bordering on angry, I brought it down a notch and tried again. "Not the team, Coach, or anyone else. I won't let them." She blinked her confusion. "You won't let them?" "That's right," I confirmed with a nod. "I won't let them." "You promise?" she whispered, a tiny smile pulling at her swollen lips. "Yeah," I replied gruffly, feeling like I would promise all the fucking promises in the world just to make this girl feel better. "I've got your back.

That is what is marvelous about school, she realized: when you are in school, your talents are without number, and your promise is boundless. You ace a math test: you will one day work for NASA. The choir director asks you to sing a solo at the holiday concert: you are the next Mariah Carey. You score a goal, you win a poetry contest, you act in a play. And you are everything at once: actor, astronomer, gymnast, star. But at a certain point, you begin to feel your talents dropping away, like feathers from a molting bird. Cello lessons conflict with soccer practice. There aren't enough spots on the debating team. Calculus remains elusive. Until the day you realize that you cannot think of a single thing you are wonderful at.

I promise to stand by you and not run away when things get tough,” I told him solemnly. “I promise to always talk to you about the things that are bothering me, no matter how stupid and insignificant I think they are. I promise to be a better team player. Because there isn’t a game on earth I want to play if you’re not by my side.

If you're anything like me, You bite your nails, And laugh when you're nervous. You promise people the world, because that's what they want from you. You like giving them what they want... But darling, you need to stop, If you're anything like me, You knock on wood every time you make plans. You cross your fingers, hold your breath, Wish on lucky numbers and eyelashes Your superstitions were the lone survivors of the shipwreck. Rest In Peace, to your naive bravado... If life gets too good now, Darling, it scares you. If you're anything like me, You never wanted to lock your door, Your secret garden gate or your diary drawer Didn't want to face the you you don't know anymore For fear she was much better before... But Darling, now you have to. If you're anything like me, There's a justice system in your head For names you'll never speak again, And you make your ruthless rulings. Each new enemy turns to steel They become the bars that confine you, In your own little golden prison cell... But Darling, there is where you meet yourself. If you're anything like me You've grown to hate your pride To love your thighs And no amount of friends at 25 Will fill the empty seats At the lunch tables of your past The teams that picked you last... But Darling, you keep trying. If you're anything like me, You couldn't recognize the face of your love Until they stripped you of your shiny paint Threw your victory flag away And you saw the ones who wanted you anyway... Darling, later on you will thank your stars for that frightful day. If you're anything like me, I'm sorry. But Darling, it's going to be okay.

I promise not to kiss you again. However, if you kiss me first, I will kiss you back. I think that’s only fair, don’t you?

The man exuded safety in the same way a tank promised protection. A tank might be dangerous, but only if you got in its way.

I promise my life to you. I know we’re about to go out there and say this in front of everyone we know, but I wanted to tell you here and now. Just us.

We make a pretty good team, huh?" "The best. In fact, I was planning to do this when we got back to the Fairmont, but suddenly I don't want to wait." "For what?" Reaching into the pocket of his black pinstripe suit coat, he retrieved a huge square-cut diamond ring and slid it onto her left hand. "What do you say we make this partnership official?" Tears flooded her eyes. "Do you promise to love me forever?" His blue eyes went dark with desire and love as he nodded. "Forever and ever." "Pinky swear?" He smiled and wrapped his little finger around hers. "Pinky swear" She leaned in to kiss him. "Then you've got yourself a deal.

There are too many famous Steve Jobs anecdotes to count, but several of them revolve around one theme: his unwillingness to leave well enough alone. His products had to be perfect; they had to do what they promised, and then some. And even though deadlines loomed and people would have to work around the clock, he would regularly demand more from his teams than they thought they could provide. The result? The most successful company in the history of the world and products that inspire devotion that is truly unusual for a personal computer or cell phone.

Arbogast had then assembled a dream team of creative consultants and contractors to help make his bold claim a reality, luring some of the videogame industry’s brightest stars away from their own companies and projects, with the sole promise of collaborating on his groundbreaking new MMOs. That was how gaming legends like Chris Roberts, Richard Garriott, Hidetaka Miyazaki, Gabe Newell, and Shigeru Miyamoto had all wound up as consultants on both Terra Firma and Armada—along with several big Hollywood filmmakers, including James Cameron, who had contributed to the EDA’s realistic ship and mech designs, and Peter Jackson, whose Weta Workshop had rendered all of the in-game cinematics.

Tottenham is the worst kind of bad team, because they’re almost good. They always promise that they’re going to be fantastic. They make you hope. So you go on loving them and they carry on finding more and more innovative ways of disappointing you.

I went first. The card I drew was "Watergate." "Oh, come on," I said. "This is ridiculous." "Don't whine," said Carter, his grin annoyingly smug. "We all take a random chance here." They started the timer. I drew some remedial waves that immediately got a "Water!" from Cody. That was promising. Then, I drew what I hoped looked like a wall with a door in it. Apparently, I did too good a job. "Wall," said Hugh. "Door," said Cody. I added some vertical lines to the door to emphasize the gate aspect. After a moment's thought, I drew a plus sign between the water and wall to show their connection. "Aqueduct," said Cody. "A bridge over troubled water," guessed Hugh. "Oh my God," I groaned. Unsurprisingly, my time ran out before my teammates could figure it out, though not before they guessed "Hoover Dam" and "Hans Brinker." With a groan, I flounced onto the couch. The other team then got a shot at it. "Watergate," said Carter right away. Hugh turned on me, face incredulous. "Why didn't you just draw a gate?

No. I’ve waited three years to be with this woman; the press can wait another week. Ella and I have only had a week to get to know each other in person, and it’s still a little strange. I want to keep her to myself a few more days before I have to share her with the whole damn world. It’s a holiday. I intend to enjoy it. I’ll talk to Ella about everything after Christmas, and we can schedule a meeting then. That should be enough of a promise to get the team off our backs for a few days, and if not, stop answering your phone.” Scott

What we conceive of as an unbroken thread of consciousness is instead quite often a train of discontinuous fragments. Our awareness is divided. And much more commonly than we know, even our personalities are fragmented—disorganized team efforts trying to cope with the past—rather than the sane, unified wholes we anticipate in ourselves and in other people.

I actually thought you would be kind," said the vampire. "Go away!" screamed Devnee. He did not answer. "I didn't have to be kind," Devnee told him. "Victoria was kind for me." He laughed. "No one can be kind for you, my dear," said the vampire. "But I don't mind, of course. I have you now. There's no escape, my dear. You and I, Devnee Fountain, are a team.

You can't take away something she never fully had. She may have been promised to me, but my heart will never belong to her!

Sometimes promises are held in the heart even when they can’t be redeemed.

You did promise me it'd be the best date of my life...." She smiled up at him. "Well, a promise is a promise. And I don't think you'll be disappointed.

Val and I are in the worst drought of our lives, and you’re popping kids?” Angel grumbled.

Now at the helm, the formidable team of Professor Ajay Sood, Professor Abhay Karandikar, and Dr. Reddy steers the mission into an era of promise and potential.

In fact, a nation that is full of hives is a nation of happy and satisfied people. It’s not a very promising target for takeover by a demagogue offering people meaning in exchange for their souls. Creating a nation of multiple competing groups and parties was, in fact, seen by America’s founding fathers as a way of preventing tyranny.60 More recently, research on social capital has demonstrated that bowling leagues, churches, and other kinds of groups, teams, and clubs are crucial for the health of individuals and of a nation. As political scientist Robert Putnam put it, the social capital that is generated by such local groups “makes us smarter, healthier, safer, richer, and better able to govern a just and stable democracy.”61

The sun is setting, Ona reminds us, and our light is fading. We should light the kerosene lamp. But what of your question? asks Greta. Should we consider asking the men to leave? None of us have ever asked the men for anything, Agatha states. Not a single thing, not even for the salt to be passed, not even for a penny or a moment alone or to take the washing in or to open a curtain or to go easy on the small yearlings or to put your hand on the small of my back as I try, again, for the twelfth or thirteenth time, to push a baby out of my body. Isn't it interesting, she says, that the one and only request the women would make of the men would be to leave? The women break out laughing again. They simply can't stop laughing, and if one of them stops for a moment she will quickly resume laughing with a loud burst, and off they'll all go again. It's not an option, says Agata, at last. No, the others (finally in complete accord!) agree. Asking the men to leave is not an option. Greta asks the women to imagine her team, Ruth and Cheryl (Agata yelps in exasperation at the mention of their names), requesting that Greta leave them alone for the day to graze in the field and do nothing. Imagine my hens, adds Agata, telling me to turn around and leave the premises when I show up to gather the eggs. Ona begs the women to stop making her laugh, she's afraid she'll go into premature labour. This makes them laugh harder! They even find it uproariously funny that I continue to write during all of this. Ona's laughter is the finest, the most exquisite sound in all of nature, filled with breath and promise, and the only sound she releases into the world that she doesn't also try to retrieve.

Baseball is known for superstitious players and cursed teams—and at the root of every curse there’s a story. Boston’s curse was to trade Babe Ruth to the Yankees. Cubs fans claim a billy goat is responsible for their futility. And Cleveland’s curse? The club struggled after its Pennant-winning 1954 season, but it was rich with optimism just two years later as an onslaught of new talent promised to lift the club once more to the ranks of baseball’s elite—and by 1959 the club was contending for the Pennant again. And then GM Frank Lane traded Rocky Colavito to the Detroit Tigers and cursed everything.

If we want other countries to support our priorities,” I told my NSC team, “we can’t just bully them into it. We’ve got to show them we’re taking their perspectives into account—or at least can find them on a map.

We agree to spend “Sunday dinner” in hygge. We all promise to help one another as a team in creating a cozy atmosphere where everyone feels safe and no one needs to have their guard up. We agree to try to . . . Turn off the phones and the iPads. Leave our drama at the door. There are other times to focus on our problems. Hygge is about creating a safe place to relax with others and leave the everyday stressors outside. Not complain unnecessarily.

That day was an education for me. I'll never forget it. Standing in teh doorway, watching the reaction of the men and women gathered there, I witnessed the poewrful effect of unwavering, uncomplaining, uncompromising leadership. It changed me. It was one of those moments when you say to yourself, [in italics] That's what I want to be when I grow up. and you know you've grown up a little already, simply because you recognize it. Norman called Ducky-Bob's party supply and ordered chairs while I wheeled the second bed out to the hallway. Mommy, Margaret Valentine, and I rushed around, getting everything we needed to cater the cramped but memorable even, and on Tuesday morning, about three dozen top members of the Chili's team jammed into Norman's room at Presbyterian Hospital. Norman didn't what his people to see him lying down, so I'd helped him get into a jogging suit and robe, and propped him up on one of those rolling carts they use to distribute meals. He was in unthinkable pain, but he spoke to them from his heart about how much he appreciated them, how committed he was to the success of the organization, and how far they could all go together.

I will not promise boys positions, I will not promise any of you football success, I will demand discipline, character, respect, and work ethic throughout the program. If I succeed in getting people to believe then success will follow.

Sister Gee stared at her neighbors as they surrounded her, and at that moment she saw them as she had never seen them before: they were crumbs, thimbles, flecks of sugar powder on a cookie, invisible, sporadic dots on the grid of promise, occasionally appearing on Broadway stages or on baseball teams with slogans like “You gotta believe,” when in fact there was nothing to believe but that one colored in the room is fine, two is twenty, and three means close up shop and everybody go home; all living the New York dream in the Cause Houses, within sight of the Statue of Liberty, a gigantic copper reminder that this city was a grinding factory that diced the poor man’s dreams worse than any cotton gin or sugarcane field from the old country. And

Over the past fifteen years, the iconoclastic mathematician Irakli Loladze has isolated a dramatic effect of carbon dioxide on human nutrition unanticipated by plant physiologists: it can make plants bigger, but those bigger plants are less nutritious. “Every leaf and every grass blade on earth makes more and more sugars as CO2 levels keep rising,” Loladze told Politico, in a story about his work headlined “The Great Nutrient Collapse.” “We are witnessing the greatest injection of carbohydrates into the biosphere in human history—[an] injection that dilutes other nutrients in our food supply.” Since 1950, much of the good stuff in the plants we grow—protein, calcium, iron, vitamin C, to name just four—has declined by as much as one-third, a landmark 2004 study showed. Everything is becoming more like junk food. Even the protein content of bee pollen has dropped by a third. The problem has gotten worse as carbon concentrations have gotten worse. Recently, researchers estimated that by 2050 as many as 150 million people in the developing world will be at risk of protein deficiency as the result of nutrient collapse, since so many of the world’s poor depend on crops, rather than animal meat, for protein; 138 million could suffer from a deficiency of zinc, essential to healthy pregnancies; and 1.4 billion could face a dramatic decline in dietary iron—pointing to a possible epidemic of anemia. In 2018, a team led by Chunwu Zhu looked at the protein content of eighteen different strains of rice, the staple crop for more than 2 billion people, and found that more carbon dioxide in the air produced nutritional declines across the board—drops in protein content, as well as in iron, zinc, and vitamins B1, B2, B5, and B9. Really everything but vitamin E. Overall, the researchers found that, acting just through that single crop, rice, carbon emissions could imperil the health of 600 million people. In previous centuries, empires were built on that crop. Climate change promises another, an empire of hunger, erected among the world’s poor.

at Microsoft, we concluded that success has always required that people master four skills: learning about new topics and fields; analyzing and solving new problems; communicating ideas and sharing information with others; and collaborating effectively as part of a team.

Great managers demand conflict (by asking everyone to voice their concerns), then demand commitment (by asking everyone to promise what they will do) and finally demand results (by letting everyone know that they will be held accountable for doing whatever the team decided).

You and me. We’ll be a team again, like we were when we lived at Nana’s house, remember? We fought crime, you and me. You were Superman, obviously, you had the cape. I was just your sidekick but you made sure we caught the baddies every time. We’re going to do that again, I promise.” And

Life in the Cause would lurch forward as it always did. You worked, slaved, fought off the rats, the mice, the roaches, the ants, the Housing Authority, the cops, the muggers, and now the drug dealers. You lived a life of disappointment and suffering, of too-hot summers and too-cold winters, surviving in apartments with crummy stoves that didn’t work and windows that didn’t open and toilets that didn’t flush and lead paint that flecked off the walls and poisoned your children, living in awful, dreary apartments built to house Italians who came to America to work the docks, which had emptied of boats, ships, tankers, dreams, money, and opportunity the moment the colored and the Latinos arrived. And still New York blamed you for all its problems. And who can you blame? You were the one who chose to live here, in this hard town with its hard people, the financial capital of the world, land of opportunity for the white man and a tundra of spent dreams and empty promises for anyone else stupid enough to believe the hype. Sister Gee stared at her neighbors as they surrounded her, and at that moment she saw them as she had never seen them before: they were crumbs, thimbles, flecks of sugar powder on a cookie, invisible, sporadic dots on the grid of promise, occasionally appearing on Broadway stages or on baseball teams with slogans like “You gotta believe,” when in fact there was nothing to believe but that one colored in the room is fine, two is twenty, and three means close up shop and everybody go home; all living the New York dream in the Cause Houses, within sight of the Statue of Liberty, a gigantic copper reminder that this city was a grinding factory that diced the poor man’s dreams worse than any cotton gin or sugarcane field from the old country. And now heroin was here to make their children slaves again, to a useless white powder. She looked them over, the friends of her life, staring at her. They saw what she saw, she realized. She read it in their faces. They would never win. The game was fixed. The villains would succeed. The heroes would die.

John, you don’t like me.” “I’ve never said I didn’t like you.” “You don’t have to say it. You just look at me and I know it’s true.” His brows drew together. “How do I look at you?” She sat back. “You scowl and frown at me as if I’d done something tacky, like scratch myself in public.” He smiled. “That bad, huh?” “Yes.” “What if I promise not to scowl at you?” “I don’t think that’s a promise you can keep. You are a very moody person.” He removed one hand from his pocket and placed it over the even pleats of his shirt. “I’m very easygoing.” Georgeanne rolled her eyes. “And Elvis is alive and raising minks somewhere in Nebraska.

Bradley is one of the few basketball players who have ever been appreciatively cheered by a disinterested away-from-home crowd while warming up. This curious event occurred last March, just before Princeton eliminated the Virginia Military Institute, the year's Southern Conference champion, from the NCAA championships. The game was played in Philadelphia and was the last of a tripleheader. The people there were worn out, because most of them were emotionally committed to either Villanova or Temple-two local teams that had just been involved in enervating battles with Providence and Connecticut, respectively, scrambling for a chance at the rest of the country. A group of Princeton players shooting basketballs miscellaneously in preparation for still another game hardly promised to be a high point of the evening, but Bradley, whose routine in the warmup time is a gradual crescendo of activity, is more interesting to watch before a game than most players are in play. In Philadelphia that night, what he did was, for him, anything but unusual. As he does before all games, he began by shooting set shots close to the basket, gradually moving back until he was shooting long sets from 20 feet out, and nearly all of them dropped into the net with an almost mechanical rhythm of accuracy. Then he began a series of expandingly difficult jump shots, and one jumper after another went cleanly through the basket with so few exceptions that the crowd began to murmur. Then he started to perform whirling reverse moves before another cadence of almost steadily accurate jump shots, and the murmur increased. Then he began to sweep hook shots into the air. He moved in a semicircle around the court. First with his right hand, then with his left, he tried seven of these long, graceful shots-the most difficult ones in the orthodoxy of basketball-and ambidextrously made them all. The game had not even begun, but the presumably unimpressible Philadelphians were applauding like an audience at an opera.

We didn’t just love each other and make each other laugh and share the same basic values—there was symmetry there, the way we complemented each other. We could have each other’s back, guard each other’s blind spots. We could be a team. Of course, that was another way of saying we were very different, in experience and in temperament.

But when Trump emerged from the primary, Bennett characterized those Republicans not supporting Trump as not team players who “suffer from a terrible case of moral superiority and put their own vanity and taste above the interest of the country.”22 What has changed? If he believed what he wrote in The Book of Virtues that “it is our character that supports the promise of our future—far more than particular government programs or policies,” if he believed what he wrote about Bill Clinton that “a president whose character manifests itself in patterns of reckless personal conduct…cannot be a good president,” how can Bennett support a man who brags about assaulting women and directs his own son to write checks to reimburse his lawyer Michael Cohen for hush payments to a porn star?

What was amazing was that a large team of highly intelligent programmers could labor so hard and so long on such an unpromising project. You know, you shouldn’t trust us intelligent programmers. We can think up such good arguments for convincing ourselves and each other of the utterly absurd. Especially don’t believe us when we promise to repeat an earlier success, only bigger and better next time.

If Sophie hadn’t used my magic in her body,” Elodie summed up, “she would’ve been dead like, ten times by now.” Okay, it was only twice, I grumbled inside. Elodie ignored me. “And no,” she said, raising my hand to cut off Jenna’s next question. “I can’t possess anyone else. Trust me, I’ve been trying to get inside Lara Casnoff ever since we got here. Which…sounds really wrong.” I felt my shoulders shrug. “Anyway, you looked like you were about to eat your own lip, and that’s totally gross, so I figured I oughta swoop in and put your mind at ease. Last night, when I was trying my hardest to possess anyone who’s not this freak, I overheard the Casnoffs talking. Apparently, turning a vampire into a demon seems like an awesome idea, so that’s why you’re here. No staking on the agenda.” Usling Elodie as a spy hadn’t even occurred to me. Oh my God, this is perfect! I shouted. Well, mentally shouted. Of course! They can’t see you unless you want them to; you can go anywhere in the school, and- Jeez, not so loud, she interrupted. I’m in your head, so use your inside inside voice. Elodie went to brush my hair out of my eyes, muttering, “God, how does she live like this?” If you promise to stop taking over whenever you feel like it, I promise to get a hot oil treatment, I replied, and she snorted. Jenna folded her arms tightly across her chest. “So, what-you’re like, helping us now?” My eyes rolled. “No, I’m on Team Take Over The World With A Demon Army. Of course I’m helping you. Mostly so that whenever this is over, Sophie can get back to important stuff. Like how to unbind me from her.

As a crack crime fighting, balls to the wall, kick-ass team they were the shit – as two people talking about their lives and, God help them feelings, not so much. Still, she was Gina Lopez and her partner needed her so she squared her shoulders and promised herself an extra half hour training in the ring at the gym later that night to off-set the nauseating chick flick moment she could feel approaching.

I promise you and Tuffie can have lots of play dates,” Alex said as he crouched down in front of Leo and affectionately ran his hand over the dog’s head. “All you have to do is convince your mom to keep seeing me, and I’ll hook you up.” Lacey folded her arms with a laugh. “Now you’re trying to blackmail my dog into supporting your dastardly schemes?” Alex flashed her a grin. “A desperate man does what he has to…

Can you do it again tonight?" "The Catamounts were a wretched team," Andrew said. "They brought that ridicule on themselves." "Can you or can't you?" "I don't see why I should." Neil heard the click of a lock coming undone and knew the referees were opening the door. Andrew wasn't moving yet, but Neil still put an arm in his path to keep him where he was. He pressed his gloved hand to the wall and leaned in as close to Andrew as he could with all of his bulky gear on. "I'm asking you to help us," Neil said. "Will you?" Andrew considered it a moment. "Not for free." "Anything," Neil promised, and stepped back to take his place in line again. Neil didn't know what he'd gotten himself into, but he honestly didn't care, because Andrew delivered exactly what Neil wanted him to. Andrew closed the goal like his life depended on it and smashed away every shot. The Bearcat strikers took that challenge head-on. They feinted and swerved and threw every trick shot they had at Andrew. More than once Andrew used his glove or body to block a ball he couldn't get his racquet to in time. That might have been enough, except Andrew didn't stop there. For the first time ever he started talking to the defense line. Neil only understood him in snatches, since there was too much space and movement between them, but what he caught was enough. Andrew was chewing out the backliners for letting the strikers past them so many times and ordering them to pick up the pace. Neil worried for a moment what they'd do with Andrew's rude brand of teamwork at their backs, but the next time he got a good look at Matt, Matt was grinning like this was the most fun he'd had in years.

Forget it, we can do it another time.” I turn around to go back into my parents’ room, but Mom catches my hand. She knows I may never feel ready to do this, that I may keep finding excuses to push this off until long after my dad is gone, and then maybe I’ll go to his grave and come out. But the time has to be now so I can feel as comfortable in my home as I am chilling with Collin. “Mark,” Mom says again. His eyes are still on the TV. I take a deep breath. “Dad, I hope you’re cool with this, but I sort of, kind of am dating someone and . . .” I can already see him getting confused, like I’m challenging him to solve an algebraic equation with no pen, paper, or calculator. “And that someone is my friend Collin.” Only then does Dad turn toward us. His face immediately goes from confused to furious. You would think the Yankees not only lost the game but also decided to give up and retire the team forever. He points his cigarette at Mom. “This is all your doing. You have to be the one to tell him he’s wrong.” He’s talking about me like I’m not even in the room. “Mark, we always said we would love our kids no matter what, and—” “Empty fucking promise, Elsie. Make him cut it out or get him out of here.” “If there’s something about homosexuality you don’t understand, you can talk to your son about it in a kind way,” Mom says, maintaining a steady tone that’s both fearless for me and respectful toward Dad. We all know what he’s capable of. “If you want to ignore it or need time, we can give that to you, but Aaron isn’t going anywhere.” Dad places his cigarette in the ashtray and then kicks over the hamper he was resting his feet on. We back up. I don’t often wish this, but I really, really wish Eric were here right now in case this gets as ugly as I think it might. He points his finger at me. “I’ll fucking throw him out myself.

So it looks like I’ll be stuck hugging a photograph.” “I’m sorry,” Emma said. “No, that’s not true. I’m glad. I want you to miss me desperately.” “I think you’ll get your wish,” Jimmy said. “When will you come back?” “Next summer, definitely, whether Dad wants me to come or not. I’ll be an independent girl with a college degree. Maybe some paper like the Miami Herald or the LA Times will offer me a job. In the meantime, we have the National Geographic piece to pull together. We can still be a team.” “Be warned that I may come after you.” “If you do, there’s something I want you to bring me.” “Sure. Anything,” Jimmy said, “as long as it’s not some kind of exotic pet. What?” “This.” Emma took Jimmy’s face in her hands and looked straight in his eyes. She then placed her lips on his and gave him a kiss. It was a kiss that erased the pain and eradicated the bad memories, a kiss that left nothing but joy and a promise for things to come.

This example from the retail world should be instructive: if you have only enough employees to barely get the work done as is, you’ve engineered a scenario in which employees may have theoretical permission to take time off, but understand that they’ll shoulder the burden of that time off in some way. Either they try to keep doing part of their work while on leave, a colleague takes on an even larger work burden, or a portion of essential work goes undone, slowing everyone on a team.

One Autumn night, in Sudbury town, Across the meadows bare and brown, The windows of the wayside inn Gleamed red with fire-light through the leaves Of woodbine, hanging from the eaves Their crimson curtains rent and thin.” “As ancient is this hostelry As any in the land may be, Built in the old Colonial day, When men lived in a grander way, With ampler hospitality; A kind of old Hobgoblin Hall, Now somewhat fallen to decay, With weather-stains upon the wall, And stairways worn, and crazy doors, And creaking and uneven floors, And chimneys huge, and tiled and tall. A region of repose it seems, A place of slumber and of dreams, Remote among the wooded hills! For there no noisy railway speeds, Its torch-race scattering smoke and gleeds; But noon and night, the panting teams Stop under the great oaks, that throw Tangles of light and shade below, On roofs and doors and window-sills. Across the road the barns display Their lines of stalls, their mows of hay, Through the wide doors the breezes blow, The wattled cocks strut to and fro, And, half effaced by rain and shine, The Red Horse prances on the sign. Round this old-fashioned, quaint abode Deep silence reigned, save when a gust Went rushing down the county road, And skeletons of leaves, and dust, A moment quickened by its breath, Shuddered and danced their dance of death, And through the ancient oaks o'erhead Mysterious voices moaned and fled. These are the tales those merry guests Told to each other, well or ill; Like summer birds that lift their crests Above the borders of their nests And twitter, and again are still. These are the tales, or new or old, In idle moments idly told; Flowers of the field with petals thin, Lilies that neither toil nor spin, And tufts of wayside weeds and gorse Hung in the parlor of the inn Beneath the sign of the Red Horse. Uprose the sun; and every guest, Uprisen, was soon equipped and dressed For journeying home and city-ward; The old stage-coach was at the door, With horses harnessed, long before The sunshine reached the withered sward Beneath the oaks, whose branches hoar Murmured: "Farewell forevermore. Where are they now? What lands and skies Paint pictures in their friendly eyes? What hope deludes, what promise cheers, What pleasant voices fill their ears? Two are beyond the salt sea waves, And three already in their graves. Perchance the living still may look Into the pages of this book, And see the days of long ago Floating and fleeting to and fro, As in the well-remembered brook They saw the inverted landscape gleam, And their own faces like a dream Look up upon them from below.

How is it that an assassin can smell so good?” she mumbled as he stepped into the shadows of her room.  “It’s a lure I use to draw my victims in close.” She sniffed him again. The hairs tightened on the back of his neck. “Mmm. Do you kill many women?” “I haven’t yet, but I have no gender preference when it comes to victims. I kill enemies. Period. So far, though, they’ve all been male.” “Maybe you should specialize.” “Why?” “Because you smell like a snickerdoodle. An assassin cookie. Women would be helpless to fight you.

To say that feminism is good for boys, that diversity makes a stronger team, or that collective liberation promises a greater, deeper freedom than the individual freedoms we know is comforting and true enough. But just as true, and significantly less consoling, is the guarantee that some will find the world less comfortable in the process of making it habitable for others. It would be easier to give up some privileges if it weren’t so traumatic to lose, as it is in our ruthlessly competitive and frequently undemocratic country.

As an organization, McKinsey is extremely good at figuring out how much a team can do over the length of a typical study. The best EDs can balance the competing demands of client and team to a nicety; they tell the client, “We’re going to do X and Y. We could do Z, but it would kill the team,” while telling the team, “Look, we’ve already promised the client that we would do Z, so we’ve got to deliver.” They then work the team to its limit while simultaneously making the client feel that he is getting value for money and exceeding his expectations.

What if I stay in your heart, and you ache for me as I do for you? Will you be brave? Will you fight for me?” She did ache for him. Already. “I don’t want to.” “But will you?” “I’ve never fought for anything like that.” He turned his hands palm-up under hers. “Yes, you have. You’ve fought for your life. You’ve fought for your career.” He pressed his face against her hair. “Will you fight for me?” She turned and looked up at him. “Greer, you terrify me.” He nodded. “As you do me.” He touched her hair.  “Will you fight for me?” she asked. “Oh, yeah.

Don’t bother, Mr. Kincaid,” I muttered. “I’m leaving the school.” “The fuck you are,” Damon growled. And then to Mr. Kincaid, “It was just a disagreement. I’ll leave her alone. You have my word.” “Your word…” he mocked. “I don’t lie,” Damon said, anger hardening his voice. “She’ll be fine. I swear. I won’t even look at her for the rest of the year, as long as I’m at this school and under your care. I promise.” He evened out his tone. “The basketball team goes on, she can stay, and we’ll pretend this never happened. Her father doesn’t have to know.” And then to me, “Right?

Invest in a promising company you don’t care about, and you might enjoy it when everything’s going well. But when the tide inevitably turns you’re suddenly losing money on something you’re not interested in. It’s a double burden, and the path of least resistance is to move onto something else. If you’re passionate about the company to begin with—you love the mission, the product, the team, the science, whatever—the inevitable down times when you’re losing money or the company needs help are blunted by the fact that at least you feel like you’re part of something meaningful.

The answer was, we weren’t at all ready. Annual flu shots didn’t provide protection against H1N1, it turned out, and because vaccines generally weren’t a moneymaker for drug companies, the few U.S. vaccine makers that existed had a limited capacity to ramp up production of a new one. Then we faced questions of how to distribute antiviral medicines, what guidelines hospitals used in treating cases of the flu, and even how we’d handle the possibility of closing schools and imposing quarantines if things got significantly worse. Several veterans of the Ford administration’s 1976 swine flu response team warned us of the difficulties involved in getting out in front of an outbreak without overreacting or triggering a panic: Apparently President Ford, wanting to act decisively in the middle of a reelection campaign, had fast-tracked mandatory vaccinations before the severity of the pandemic had been determined, with the result that more Americans developed a neurological disorder connected to the vaccine than died from the flu. “You need to be involved, Mr. President,” one of Ford’s staffers advised, “but you need to let the experts run the process.

One Autumn night, in Sudbury town, Across the meadows bare and brown, The windows of the wayside inn Gleamed red with fire-light through the leaves Of woodbine, hanging from the eaves Their crimson curtains rent and thin. As ancient is this hostelry As any in the land may be, Built in the old Colonial day, When men lived in a grander way, With ampler hospitality; A kind of old Hobgoblin Hall, Now somewhat fallen to decay, With weather-stains upon the wall, And stairways worn, and crazy doors, And creaking and uneven floors, And chimneys huge, and tiled and tall. A region of repose it seems, A place of slumber and of dreams, Remote among the wooded hills! For there no noisy railway speeds, Its torch-race scattering smoke and gleeds; But noon and night, the panting teams Stop under the great oaks, that throw Tangles of light and shade below, On roofs and doors and window-sills. Across the road the barns display Their lines of stalls, their mows of hay, Through the wide doors the breezes blow, The wattled cocks strut to and fro, And, half effaced by rain and shine, The Red Horse prances on the sign. Round this old-fashioned, quaint abode Deep silence reigned, save when a gust Went rushing down the county road, And skeletons of leaves, and dust, A moment quickened by its breath, Shuddered and danced their dance of death, And through the ancient oaks o'erhead Mysterious voices moaned and fled. These are the tales those merry guests Told to each other, well or ill; Like summer birds that lift their crests Above the borders of their nests And twitter, and again are still. These are the tales, or new or old, In idle moments idly told; Flowers of the field with petals thin, Lilies that neither toil nor spin, And tufts of wayside weeds and gorse Hung in the parlor of the inn Beneath the sign of the Red Horse. Uprose the sun; and every guest, Uprisen, was soon equipped and dressed For journeying home and city-ward; The old stage-coach was at the door, With horses harnessed,long before The sunshine reached the withered sward Beneath the oaks, whose branches hoar Murmured: "Farewell forevermore. Where are they now? What lands and skies Paint pictures in their friendly eyes? What hope deludes, what promise cheers, What pleasant voices fill their ears? Two are beyond the salt sea waves, And three already in their graves. Perchance the living still may look Into the pages of this book, And see the days of long ago Floating and fleeting to and fro, As in the well-remembered brook They saw the inverted landscape gleam, And their own faces like a dream Look up upon them from below.

They tell you that if you’re assaulted, there’s a kingdom, a courthouse, high up on a mountain where justice can be found. Most victims are turned away at the base of the mountain, told they don’t have enough evidence to make the journey. Some victims sacrifice everything to make the climb, but are slain along the way, the burden of proof impossibly high. I set off, accompanied by a strong team, who helped carry the weight, until I made it, the summit, the place few victims reached, the promised land. We’d gotten an arrest, a guilty verdict, the small percentage that gets the conviction. It was time to see what justice looked like. We threw open the doors, and there was nothing.

The night before, Michael Chertoff, President Bush’s secretary of homeland security, had called to inform us of credible intelligence indicating that four Somali nationals were thought to be planning a terrorist attack at the inauguration ceremony. As a result, the already massive security force around the National Mall would be beefed up. The suspects—young men who were believed to be coming over the border from Canada—were still at large. There was no question that we’d go ahead with the next day’s events, but to be safe, we ran through various contingencies with Chertoff and his team, then assigned Axe to draft evacuation instructions that I’d give the crowd if an attack took place while I was onstage.

There was no escape: The entire Elliott 503 Mark II software project had to be abandoned, and with it, over thirty man-years of programming effort, equivalent to nearly one man’s active working life, and I was responsible, both as designer and as manager, for wasting it. ... How did we recover from the catastrophe? First, we classified our 503 customers into groups, according to the nature and size of the hardware configurations which they had bought ... We assigned to each group of customers a small team of programmers and told the team leader to visit the customers to find out what they wanted; to select the easiest request to fulfill, and to make plans (but no promises) to implement it. In no case would we consider a request for a feature that would take more than three months to implement and deliver. The project leader would then have to convince me that the customers’ request was reasonable, that the design of the new feature was appropriate, and that the plans and schedules for implementation were realistic. Above all, I did not allow anything to be done which I did not myself understand. It worked! The software requested began to be delivered on the promised dates. With an increase in our confidence and that of our customers, we were able to undertake fulfilling slightly more ambitious requests. Within a year we had recovered from the disaster. Within two years, we even had some moderately satisfied customers.

Once, we were artists. Pure! But we, all of us, we became a distraction, compromised for the sake of fame, comfort, the approval of strangers. We spend our lives pursuing something as empty as `relevance' and they use our fear of losing it to corral us. Dirty Malaysian money. Saudi money. We'll take it all. What went wrong? We sing and dance not to entertain but to distract people from the crushing gears of a capitalist machine that has no ideals save for greed and violence. And let's not kid ourselves, Hollywood is the best PR firm the gunmakers ever had. What a sick culture." "But what about artistic beauty?" asked Cameron Diaz. "When you can perceive beauty there's no excuse for serving ugliness. For aiding cons, inflaming desires, promising everything and delivering nothing. It doesn't matter what you put on TV because people are so frightened and lonely they'll watch it just to hear human voices and feel like they're not alone. They're so beaten down all they need is a soccer tournament every four years and they stay in their place. This is not a society. This is a system of soul-murder. And history will not be kind to us for our complicity, because we know better. The executives"—he nodded Maoishly to the Disney team —"they can say they were serving their god Mammon, but we artists can't. We're all East German playwrights now, complicit with the regime! And there will come a time of judgment. We're destroying the planet. This cannot last.

He got thrashed in every one-on-one situation, lost every drill, but he kept coming back. At the end of the summer David drove over to see Filip's mom, sat in her kitchen, and told her about a study that showed how many elite players were never among the five best in their youth team, and how it's often the sixth- to twelfth-best juniors who break through at senior level. They've had to fight harder. They don't buckle when the setbacks come. "If Filip ever doubts his chances, you don't have to promise him that he'll be the best in the team one day. You just have to convince him that he can battle his way to twelfth place," David said. There's no way he can know how much that meant for the family, because they have no words to express it. It only changed everything.

Yeah, Jules!" Chelsea said in a voice thick with envy. "Go away, you're making the rest of us look bad." She winked at Jule's date wickedly. "I bet you just want to eat her up, don't ya?" He stared at Chelsea with bewilderment and glanced back at Jules for help. "Just ignore her," Jules explained over the noise from the sound system. "She doesn't get out much." Chelsea tried to look hurt by Jule's words, but she couldn't quite pull it off. "I'm just sayin', Jules, he'd better watch his back tonight, or I might be trying to take you away from him." Chelsea loved to play the potentially bi-curious card, even though everyone knew she liked boys far too much to go to bat for the other team. "Gross!" cried Claire, who wasn't pretending at all. Claire hated it when the conversation deviated too far off her straight and narrow path. The operative word being straight. "Don't worry, Claire-bear," Chelsea soothed condescendingly. "I'm not going to hook up with Jules." She wrapped her arm around Claire's waist and then said suggestively in he ear, "I'm much more likely to make a move on you." "Eww!" Claire shrieked, shoving Chelsea away. "Get away from me!" "Leave her alone, Chels," Jules interrupted. "Or you're gonna make her start her 'It's Adam and Eve not Adam and Steve' speech. And sorry, Claire, but none of us really want to hear that." Jay pulled Violet close to him as they listened to the familiar, playful bantering. He slid his arm around her waist from behind, and let his lips gently tease her earlobe while no one was paying attention to the two of them. Violet wanted to turn around right there, in his arms, and forget this whole dance thing altogether. "Hey!" Chelsea's voice interrupted them, and Violet jumped a little, realizing that everyone was staring at them. "Did you hear me?" Violet leaned forward on her crutches and away from Jay, still feeling bemused by the close and intimate contact. "What?" she asked, trying to focus on what had been said. "I said, 'I gotta pee.' Let's go to the bathroom," Chelsea repeated as if Violet were some sort of imbecile, incapable of understanding normal human speech. "Keep it up, Chels, and none of us is gonna want to hook up with you tonight," Violet promised jokingly. Chelsea grinned at Violet. "I like the way you think, Violet Ambrose. Maybe you'll be the lucky girl I choose.' And then she turned to Jay. "Don't worry, I've got her from here," Chelsea announced. Jules and Claire followed. Violet laughed and glanced back at him. "I'll only be a few." Jay gave her a skeptical look that no one else would have even noticed, as he assessed the three girls who would be escorting Violet. And then he finally nodded. "Okay, I'm gonna show these guys my car." He was beaming again. "I'll be right outside, but I won't be long." Violet did her best to keep up with the trio ahead of her, but it was hard on one high heel and two crutches. Finally she yelled at them exasperatedly, "If you guys don't wait, I'm not going!" They all three stopped and turned around. Chelsea tapped her lovely silver shoe impatiently. "Hurry up, Violet, or I swear I'll take you off my list.

Chris took his vows very seriously. But even as he said them, he wondered whether the marriage would last. In retrospect, that’s not surprising. He was surrounded by Team guys who’d had their own relationships fail. A common, and tragic, statistic at the time was that the divorce rate among SEALs was over 95 percent-a stunning statistic. Actual statistics are difficult to find, but most experts estimate that the divorce rate in America in general is below 50 percent. Chris kept his pessimism well hidden, even from me. It wasn’t until years later that I found out about it. He asked why I’d stayed with him through some difficult times. “I told you I meant what I promised,” I answered. “I know, but I didn’t count on it,” he confessed. “So few women stick it out.” Maybe. But he was worth it.

These are the daily annoyances, the subtle messages of whiteness. But we bear other scars, too. Over and over I have seen white men and women get praise for their gifts and skills while women of color are told only about their potential for leadership. When white people end up being terrible at their jobs, I have seen supervisors move mountains to give them new positions more suited to their talents, while people of color are told to master their positions or be let go. I have been in the room when promises were made to diversify boardrooms, leadership teams, pastoral staff, faculty and staff positions, only to watch committees appoint a white man in the end. It's difficult to express how these incidents accumulate, making you feel undervalued, underappreciated, and ultimately expendable.

Everything we do and say will either underline or undermine our discipleship process. As long as there is one unsaved person on my campus or in my city, then my church is not big enough. One of the underlying principles of our discipleship strategy is that every believer can and should make disciples. When a discipleship process fails, many times the fatal flaw is that the definition of discipleship is either unclear, unbiblical, or not commonly shared by the leadership team. Write down what you love to do most, and then go do it with unbelievers. Whatever you love to do, turn it into an outreach. You have to formulate a system that is appropriate for your cultural setting. Writing your own program for making disciples takes time, prayer, and some trial and error—just as it did with us. Learn and incorporate ideas from other churches around the world, but only after modification to make sure the strategies make sense in our culture and community. Culture is changing so quickly that staying relevant requires our constant attention. If we allow ourselves to be distracted by focusing on the mechanics of our own efforts rather than our culture, we will become irrelevant almost overnight. The easiest and most common way to fail at discipleship is to import a model or copy a method that worked somewhere else without first understanding the values that create a healthy discipleship culture. Principles and process are much more important than material, models, and methods. The church is an organization that exists for its nonmembers. Christianity does not promise a storm-free life. However, if we build our lives on biblical foundations, the storms of life will not destroy us. We cannot have lives that are storm-free, but we can become storm-proof. Just as we have to figure out the most effective way to engage our community for Christ, we also have to figure out the most effective way to establish spiritual foundations in each unique context. There is really only one biblical foundation we can build our lives on, and that is the Lord Jesus Christ. Pastors, teachers, and church staff believe their primary role is to serve as mentors. Their task is to equip every believer for the work of the ministry. It is not to do all the ministry, but to equip all the people to do it. Their top priority is to equip disciples to do ministry and to make disciples. Do you spend more time ministering to people or preparing people to minister? No matter what your church responsibilities are, you can prepare others for the same ministry. Insecurity in leadership is a deadly thing that will destroy any organization. It drives pastors and presidents to defensive positions, protecting their authority or exercising it simply to show who is the boss. Disciple-making is a process that systematically moves people toward Christ and spiritual maturity; it is not a bunch of randomly disconnected church activities. In the context of church leadership, one of the greatest and most important applications of faith is to trust the Holy Spirit to work in and through those you are leading. Without confidence that the Holy Spirit is in control, there is no empowering, no shared leadership, and, as a consequence, no multiplication.

It makes sense that so many introverts hide even from themselves. We live with a value system that I call the Extrovert Ideal—the omnipresent belief that the ideal self is gregarious, alpha, and comfortable in the spotlight. The archetypal extrovert prefers action to contemplation, risk-taking to heed-taking, certainty to doubt. He favors quick decisions, even at the risk of being wrong. She works well in teams and socializes in groups. We like to think that we value individuality, but all too often we admire one type of individual—the kind who’s comfortable “putting himself out there.” Sure, we allow technologically gifted loners who launch companies in garages to have any personality they please, but they are the exceptions, not the rule, and our tolerance extends mainly to those who get fabulously wealthy or hold the promise of doing so.

Having been a senator, I was well versed in the politics of standing ovations at the SOTU: the ritualized spectacle in which members of the president’s party leapt to their feet and cheered to the rafters at practically every third line, while the opposition party refused to applaud even the most heartwarming story for fear that the cameras might catch them consorting with the enemy. (The sole exception to this rule was any mention of troops overseas.) Not only did this absurd bit of theater highlight the country’s divisions at a time when we needed unity; the constant interruptions added at least fifteen minutes to an already long speech. I had considered beginning my address by asking all those in attendance to hold their applause, but unsurprisingly, Gibbs and the comms team had nixed the idea, insisting that a silent chamber would not play well on TV.

I spent my afternoons forming a government. A new administration brings less turnover than most people imagine: Of the more than three million people, civilian and military, employed by the federal government, only a few thousand are so-called political appointees, serving at the pleasure of the president. Of those, he or she has regular, meaningful contact with fewer than a hundred senior officials and personal aides. As president, I would be able to articulate a vision and set a direction for the country; promote a healthy organizational culture and establish clear lines of responsibility and measures of accountability. I would be the one who made the final decisions on issues that rose to my attention and who explained those decisions to the country at large. But to do all this, I would be dependent on the handful of people serving as my eyes, ears, hands, and feet—those who would become my managers, executors, facilitators, analysts, organizers, team leaders, amplifiers, conciliators, problem solvers, flak catchers, honest brokers, sounding boards, constructive critics, and loyal soldiers.

I promise that he following sentences are not a joke. I especially want to say this to artists: I'm improbably successful in the comedy world. You don't know the full scope of it, but it's almost unimaginable. I'm not telling you to brag. I'm saying it because I'm really not special. I wasn't chosen, and I didn't have a team of tastemakers behind me making my dreams happen. I made them happen, and you can make yours happen too. I mean it. If you're a comedian, writer, actor, painter, director, dancer, or any other type of artist, you can make your dreams happen. You can have the career and the life that you dream of. The only thing I did was believe I could do it, and I took action. You must do the same. You have to know you are meant to do your craft and you have to act. You have to write, dance, paint, get onstage, express yourself however you feel compelled to, and you have to take a chance on yourself. I recorded my own album, submitted for what was available, and started my own podcase. I'm not special, but I didn't wait for something to happen. I took calculated risks, and you can and should do the same. Make the life you want happen for yourself because you really can.

At the time the Constitution was adopted, Lincoln pointed out, “the plain unmistakable spirit of that age, towards slavery, was hostility to the principle, and toleration, only by necessity,” since slavery was already woven into the fabric of American society. Noting that neither the word “slave” nor “slavery” was ever mentioned in the Constitution, Lincoln claimed that the framers concealed it, “just as an afflicted man hides away a wen or a cancer, which he dares not cut out at once, lest he bleed to death; with the promise, nevertheless, that the cutting may begin at the end of a given time.” As additional evidence of the framers’ intent, Lincoln brought his audience even further back, to the moment when Virginia ceded its vast northwestern territory to the United States with the understanding that slavery would be forever prohibited from the new territory, thus creating a “happy home” for “teeming millions” of free people, with “no slave amongst them.” In recent years, he said, slavery had seemed to be gradually on the wane until the fateful Nebraska law transformed it into “a sacred right,” putting it “on the high road to extension and perpetuity”; giving it “a pat on its back,” saying, “ ‘Go, and God speed you.’ ” Douglas

Security had changed at the hotel as well, with armed SWAT teams deployed in the stairwells. Our family and closest friends were already in the suite, everyone smiling, kids racing around the room, and yet the atmosphere was still strangely muted, as if the reality of what was about to happen hadn’t yet settled in their minds. My mother-in-law, in particular, made no pretense of being relaxed; through the din, I noticed her sitting on the couch, her eyes fixed on the television, her expression one of disbelief. I tried to imagine what she must be thinking, having grown up just a few miles away during a time when there were still many Chicago neighborhoods that Blacks could not even safely enter; a time when office work was out of reach for most Blacks, and her father, unable to get a union card from white-controlled trade unions, had been forced to make do as an itinerant tradesman; a time when the thought of a Black U.S. president would have seemed as far-fetched as a pig taking flight. I took a seat next to her on the couch. “You okay?” I asked. Marian shrugged and kept staring at the television. She said, “This is kind of too much.” “I know.” I took her hand and squeezed it, the two of us sitting in companionable silence for a few minutes. Then suddenly a shot of my face flashed up on the TV screen and ABC News announced that I would be the forty-fourth president of the United States.

So do not fear, for I am with you; do not be dismayed, for I am your God. I will strengthen you and help you; I will uphold you with my righteous right hand. Isaiah 41: 10 NIV Nadin Khoury was thirteen years old, five foot two, and weighed, soaking wet, probably a hundred pounds. His attackers were larger and outnumbered him seven to one. For thirty minutes they hit, kicked, and beat him. He never stood a chance. They dragged him through the snow, stuffed him into a tree, and suspended him on a seven-foot wrought-iron fence. Khoury survived the attack and would have likely faced a few more except for the folly of one of the bullies. He filmed the pile-on and posted it on YouTube. The troublemakers landed in jail, and the story reached the papers. A staffer at the nationwide morning show The View read the account and invited Khoury to appear on the broadcast. As the video of the assault played, his lower lip quivered. As the video ended, the curtain opened, and three huge men walked out, members of the Philadelphia Eagles football team. Khoury, a rabid fan, turned and smiled. One was All-Pro receiver DeSean Jackson. Jackson took a seat close to the boy and promised him, “Anytime you need us, I got two linemen right here.” Then, in full view of every bully in America, he gave the boy his cell phone number. 16 Who wouldn’t want that type of protection? You’ve got it . . . from the Son of God himself.

Many people find it hard to understand what it is about a mountain that draws men and women to risk their lives on her freezing, icy faces--all for a chance at that single, solitary moment on the top. It can be hard to explain. But I also relate to the quote that says: “If you have to ask, you will never understand.” I just felt that maybe this was it: my first real, and possibly only, chance to follow that dream of one day standing on the summit of Mount Everest. Deep down, I knew that I should take it. Neil agreed to my joining his Everest team on the basis of how I’d perform on an expedition that October to the Himalayas. As I got off the phone from speaking to Neil, I had a sinking feeling that I had just made a commitment that was going to change my life forever--either for the better or for the worse. But I had wanted a fresh start--this was it, and I felt alive. A few days later I announced the news to my family. My parents--and especially my sister, Lara--called me selfish, unkind, and then stupid. Their eventual acceptance of the idea came with the condition that if I died then my mother would divorce my father, as he had been the man who had planted the “stupid idea” in my head in the first place, all those years earlier. Dad just smiled. Time eventually won through, even with my sister, and all their initial resistance then turned into a determination to help me--predominantly motivated by the goal of trying to keep me alive. As for me, all I had to ensure was that I kept my promise to be okay. As it happened, four people tragically died on Everest while we were there: four talented, strong climbers. It wasn’t within my capability to make these promises to my family. My father knew that.

My Father mapped out the perfect blueprint for how to treat a woman. He caters hand and foot to my Mother. Even showers that love onto my sister. He never had to tell me how to treat my woman because his actions spoke louder. Did I cling to my woman? Absolutely. Being up under soft melanin skin pleased me. You want to read a book? Cool, what story we reading? Wanna go shopping? Take my card if you promise to model everything for me. Those females at work bothering you? Let’s get animated in the mirror and act like we about to tag team. Your period on? Baby, want me to rub your belly? You need me to get those diaper looking pads with the wings? How about some lemon ginger tea? What are your dreams? You want to sell weave? Let’s catch a flight to China or India and figure out how we can become wholesalers. You wanna make cute Snapchat filter videos? What filter do you want? Are they not liking your pics? Fine. I’ll blast you all over my page. Your Mother threatening to kick you out. Where you wanna move? Better yet, move in with me. Just focus on school and building your brand. I got everything else. You got finals coming up. Pick a tutor. Heck, can I pay for the answers to the quiz? You think those stretch marks make you unattractive? Come here and let me show you how much I appreciate your stripes of glitter. Do you want to go to Dr. Miami? Absolutely not. We going to the gym. Gym grown not silicone. We are working out together. Go ahead and hashtag us as #baegoals #coupleswhoworkouttogetherstaytogether. You want to switch the hair and get a tapered cut? Let me call my barber and see when we can go. Stressing and worrying? You keep hearing whispers while you’re sleeping? Nah bae, that’s not a ghost. That’s me praying for you.

Hey,” Keefe said, grabbing Sophie’s arm as she tried to stomp away. “I get it. You’re mad at me-” “No, you don’t get it,” Sophie interrupted. “You claim we’re a team, and then you change the rules the first chance you get and drag me into whatever insane plan you’ve come up with and expect me to just be okay with it. Well, I’m not okay with it.” “Yeah. I’m sensing that. But-” “There’s no ‘but’ with this. Either you swear that you’ll be honest with me from now on- and I mean actually honest. No more surprises. Or...I can’t trust you anymore.” “You can trust me,” he promised. “You heard Dimitar. My mom’s message told him to challenge me. So he would’ve done it whether I took the title of Mercadir or not, and things would’ve ended up exactly the same way.” “Maybe,” Sophie agreed quietly. “But you didn’t know that when you demanded the title, so it doesn’t count.” Keefe sighed. “I’m just trying to keep you safe. Is that really such a horrible thing?” “I’m not some damsel in distress who needs you to swoop in-” “I know that, Foster. Believe me, I’m super aware of how powerful you are. And brilliant. And special. And-” “The sucking ups’ getting a bit desperate,” Ro warned him. “I’m just saying she’s important,” Keefe insisted, before turning back to Sophie. “You’re the one who matters--I’m just some pawn in my mom’s creepy game. So if I see a way to take the hit and make sure you’re not the one covered in bandages, I’m going to do it. And I thought you of all people would understand that, considering how many times you’ve put yourself at risk, trying to protect your friends.” “There’s protecting and there’s steamrolling, Keefe. You’re preplanning ways to betray me. You went there today knowing exactly what you were going to say. You’d done research- which you didn’t bother sharing with me. That’s not teamwork. That’s the Keefe Show, and we’ve already seen how that ends.

The chorus of criticism culminated in a May 27 White House press conference that had me fielding tough questions on the oil spill for about an hour. I methodically listed everything we'd done since the Deepwater had exploded, and I described the technical intricacies of the various strategies being employed to cap the well. I acknowledged problems with MMS, as well as my own excessive confidence in the ability of companies like BP to safeguard against risk. I announced the formation of a national commission to review the disaster and figure out how such accidents could be prevented in the future, and I reemphasized the need for a long-term response that would make America less reliant on dirty fossil fuels. Reading the transcript now, a decade later, I'm struck by how calm and cogent I sound. Maybe I'm surprised because the transcript doesn't register what I remember feeling at the time or come close to capturing what I really wanted to say before the assembled White House press corps: That MMS wasn't fully equipped to do its job, in large part because for the past thirty years a big chunk of American voters had bought into the Republican idea that government was the problem and that business always knew better, and had elected leaders who made it their mission to gut environmental regulations, starve agency budgets, denigrate civil servants, and allow industrial polluters do whatever the hell they wanted to do. That the government didn't have better technology than BP did to quickly plug the hole because it would be expensive to have such technology on hand, and we Americans didn't like paying higher taxes - especially when it was to prepare for problems that hadn't happened yet. That it was hard to take seriously any criticism from a character like Bobby Jindal, who'd done Big Oil's bidding throughout his career and would go on to support an oil industry lawsuit trying to get a federal court to lift our temporary drilling moratorium; and that if he and other Gulf-elected officials were truly concerned about the well-being of their constituents, they'd be urging their party to stop denying the effects of climate change, since it was precisely the people of the Gulf who were the most likely to lose homes or jobs as a result of rising global temperatures. And that the only way to truly guarantee that we didn't have another catastrophic oil spill in the future was to stop drilling entirely; but that wasn't going to happen because at the end of the day we Americans loved our cheap gas and big cars more than we cared about the environment, except when a complete disaster was staring us in the face; and in the absence of such a disaster, the media rarely covered efforts to shift America off fossil fuels or pass climate legislation, since actually educating the public on long-term energy policy would be boring and bad for ratings; and the one thing I could be certain of was that for all the outrage being expressed at the moment about wetlands and sea turtles and pelicans, what the majority of us were really interested in was having the problem go away, for me to clean up yet one more mess decades in the making with some quick and easy fix, so that we could all go back to our carbon-spewing, energy-wasting ways without having to feel guilty about it. I didn't say any of that. Instead I somberly took responsibility and said it was my job to "get this fixed." Afterward, I scolded my press team, suggesting that if they'd done better work telling the story of everything we were doing to clean up the spill, I wouldn't have had to tap-dance for an hour while getting the crap kicked out of me. My press folks looked wounded. Sitting alone in the Treaty Room later that night, I felt bad about what I had said, knowing I'd misdirected my anger and frustration. It was those damned plumes of oil that I really wanted to curse out.

Betsy didn’t want to be at the party any more than Cole did. She’d met the birthday girl in a spin class a couple of years earlier and had been declining her Evites ever since. In an effort to meet new people, however, this time Betsy replied “Yes.” She took a cab to the party, wondering why she was going at all. When Betsy met Cole there was a spark, but she was ambivalent. Cole was clearly smart and well educated, but he didn’t seem to be doing much about it. They had some nice dates, which seemed promising. Then, after sleeping over one night and watching Cole wake up at eleven a.m. and grab his skateboard, Betsy felt less bullish. She didn’t want to help another boyfriend grow up. What Betsy didn’t know was that, ever since he’d started spending time with her, Cole had regained some of his old drive. He saw the way she wanted to work on her sculptures even on the weekend, how she and her friends loved to get together to talk about their projects and their plans. As a result, Cole started to think more aspirationally. He eyed a posting for a good tech job at a high-profile start-up, but he felt his résumé was now too shabby to apply. As luck would have it—and it is often luck—Cole remembered that an old friend from high school, someone he bumped into about once every year or two, worked at the start-up. He got in touch, and this friend put in a good word to HR. After a handful of interviews with different people in the company, Cole was offered the position. The hiring manager told Cole he had been chosen for three reasons: His engineering degree suggested he knew how to work hard on technical projects, his personality seemed like a good fit for the team, and the twentysomething who vouched for him was well liked in the company. The rest, the manager said, Cole could learn on the job. This one break radically altered Cole’s career path. He learned software development at a dot-com on the leading edge. A few years later, he moved over and up as a director of development at another start-up because, by then, the identity capital he’d gained could speak for itself. Nearly ten years later, Cole and Betsy are married. She runs a gallery co-op. He’s a CIO. They have a happy life and gladly give much of the credit to Cole’s friend from high school and to the woman with the Evites.

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Yet in 2012, he returned. Plenty of the speechwriters were livid. The club was the embodiment of everything we had promised to change. Was it really necessary to flatter these people, just because they were powerful and rich? In a word, yes. In fact, thanks to the Supreme Court, the rich were more powerful than ever. In 2010, the court’s five conservative justices gutted America’s campaign finance laws in the decision known as Citizens United. With no more limits to the number of attack ads they could purchase, campaigns had become another hobby for the ultrawealthy. Tired of breeding racehorses or bidding on rare wines at auction? Buy a candidate instead! I should make it clear that no one explicitly laid out a strategy regarding the dinner. I never asked point-blank if we hoped to charm billionaires into spending their billions on something other than Mitt Romney’s campaign. That said, I knew it couldn’t hurt. Hoping to mollify the one-percenters in the audience, I kept the script embarrassingly tame. I’ve got about forty-five more minutes on the State of the Union that I’d like to deliver tonight. I am eager to work with members of Congress to be entertaining tonight. But if Congress is unwilling to cooperate, I will be funny without them. Even for a politician, this was weak. But it apparently struck the right tone. POTUS barely edited the speech. A few days later, as a reward for a job well done, Favs invited me to tag along to a speechwriting-team meeting with the president. I had not set foot in the Oval Office since my performance of the Golden Girls theme song. On that occasion, President Obama remained behind his desk. For larger gatherings like this one, however, he crossed the room to a brown leather armchair, and the rest of us filled the two beige sofas on either side. Between the sofas was a coffee table. On the coffee table sat a bowl, which under George W. Bush had contained candy but under Obama was full of apples instead. Hence the ultimate Oval Office power move: grab an apple at the end of a meeting, polish it on your suit, and take a casual chomp on your way out the door. I would have sooner stuck my finger in an electrical socket. Desperate not to call attention to myself, I took the seat farthest away and kept my eyes glued to my laptop. I allowed myself just one indulgence: a quick peek at the Emancipation Proclamation. That’s right, buddy. Look who’s still here. It was only at the very end of the meeting, as we rose from the surprisingly comfy couches, that Favs brought up the Alfalfa dinner. The right-wing radio host Laura Ingraham had been in the audience, and she was struck by the president’s poise. “She was talking about it this morning,” Favs told POTUS. “She said, ‘I don’t know if Mitt Romney can beat him.

It felt like fate when I first encountered the automated trading system that promised to transform small investments into substantial wealth over time. The marketing was aggressive, bombarding my social media feeds with images of people lounging on exotic beaches, driving fancy cars, and celebrating their newfound financial freedom. WhatsApp info:+12723328343 As a recent college graduate struggling to make ends meet, I was desperate for a way out of my financial rut, and the allure of easy money was too tempting to ignore. On a whim, I decided to take the plunge. I borrowed from my meager savings and even took out a small loan to fund my excitement. The rush I felt when signing up was like nothing I had ever experienced—an intoxicating thrill, like hopping onto a rollercoaster at full speed. At first, everything seemed to be going exactly as promised. My investment seemed to grow almost overnight, doubling and tripling in value.  My skepticism began to fade, replaced by a sense of confidence and hope for the future. I even shared my success with friends and family, excitedly telling them about the platform that was going to change my life. I imagined a future free from financial worries, a life of luxury and freedom, all thanks to this “revolutionary” trading system. But soon, a familiar sense of unease began to settle in. What had been an impressive surge in profits suddenly plateaued, and I found myself facing unexpected hurdles when trying to withdraw my funds. Pop-up messages about my “account needing an upgrade” and “market tightening” explained away the issues, but the discomfort grew. Still, I convinced myself that success required patience and continued to hold out hope that the system would recover. As weeks turned into months, my investment continued to dwindle. The once-promising account balance plummeted, and each attempt to reach customer support went unanswered. The promises of easy wealth had turned into an unsettling nightmare. Email info: Adwarerecoveryspecialist@auctioneer. net Desperate for answers, I began scouring the internet for any information or advice. That’s when I stumbled across reviews of ADWARE RECOVERY SPECIALIST , a service that seemed to specialize in helping people like me recover lost funds from fraudulent platforms. I felt a glimmer of hope as I read about others who had managed to retrieve their investments with the help of ADWARE RECOVERY SPECIALIST. Perhaps, after all, there was still a way out of this mess. I reached out to their team, and to my relief, they were able to assist me in recovering a portion of the money I thought I had lost for good. ADWARE RECOVERY SPECIALIST gave me the guidance and support I needed to navigate this complicated process, helping me regain control of a situation that had seemed hopeless. Their professionalism and expertise allowed me to salvage what I could, and for that, I am incredibly grateful.

Taking the leap is just the first step. Then you must cross the desert. And make no mistake — that journey will be hell.” “Will it be worth it?” he asked. “You tell me,” the old man responded. “How worthy is your goal? And how big is your why?” “I can’t imagine anything better,” he affirmed. “Then yes, it will be worth it. You see, everyone who stands at the edge of this cliff sees something different on the other side. What you see on the other side is your particular goal, and that is unique to you. “But there’s a reason why you have not achieved that goal yet — you are not worthy of it. You have not become who you need to become to deserve it. “As you cross the desert to your promised land, you will endure tests and trials specific to you and your goal. If you persist, those test and trials will transform you into who you need to be to be worthy of your goal. “You can’t achieve your highest, noblest goals as the same person you are today. To get from where you are to where you want to be you have to change who you are. “And that is why no one can escape that journey — it is what transforms you into a person worthy of your goal. The bad news is that that journey is hell. The good news is that you get to pick your hell.” “Pick my hell?” he asked. “What do you mean?” “Because of your natural gifts and interests, your inborn passion and purpose, there are some hells that are more tolerable to you than others. “For example, some men can endure hard physical labor because their purpose lies in such fields as construction or mechanics, while other men could not even dream of enduring that hell. “I’ve met people who knew they were born to be writers. Their desert to cross, their hell to endure was writing every day for years without being paid or being recognized and appreciated. But in spite of their hell, they were happy because they were writing. Though they still had to earn their way to the valley of their ultimate goal, they were doing what they were born to do. “Ever read the book Getting Rich Your Own Way by Scrully Blotnick?” He shook his head. “That book reveals the results on a two-decade study performed by Mr. Blotnick and his team of researchers on 1,500 people representing a cross-section of middle-class America. Throughout the study, they lost almost a third of participants due to deaths, moves, or other factors. “Of the 1,057 that remained, 83 had become millionaires. They interviewed each millionaire to identify the common threads they shared. They found five specific commonalities, including that 1) they were persistent, 2), they were patient, and 3) they were willing to handle both the ‘nobler and the pettier’ aspects of their job. “In other words, they were able to endure their particular hell because they were in the right field, they had chosen the right career that coincided with their gifts, passions, and purpose. “Here is the inescapable reality: No matter what you pick as your greatest goal, achieving it will stretch you in ways you can’t imagine right now. You will have to get out of your comfort zone. You will have to become a different person than you are right now to become worthy of your goal. You must cross that hellacious desert to get to your awe-inspiring goal. “But I get to pick my hell?” he asked. “You get to pick your hell.

Excuse me, sir.” One the young officers put his hand up to stop them. “Are you Furious Barkley?” “Maybe. Maybe not. Is there a problem, officers?” Doug stepped in front of Furi. “Damn straight there’s a problem.” Syn stepped inside the door, yanking his dark aviator glasses off his face. The scowl he wore told Furi this was not a pleasant coincidence. “Thanks guys, you can go.” Furi stood with his mouth hanging open while Syn dismissed the officers. “Seriously, Starsky. You gonna track my boy down every time he leaves the house?” Doug said angrily, still blocking Furi. “He’s not your boy. And what I do regarding Furi is none of your goddamn business.” Syn’s clenched jaw made his words sound like an evil hiss. He shouldered past Doug and got directly in Furi’s face. “When I’ve been calling him for over six hours and he hasn’t picked up or returned any of my calls, I’ll send a fuckin’ SWAT team to find him if I want to.” Syn spun and pointed his finger in Doug’s face, “That’s my say, not yours.” Syn’s voice was rising with his growing temper, and all eyes were on them. “Okay, let’s get out of here.” Furi pushed at both men, urging them out the door. As soon as they were out in the brisk fall air, Syn rounded on Furi, pushing their chest together. “Where have you been, Furious? I’ve been going crazy trying to check on you, and you’re sitting here casually eating pancakes,” Syn growled. “Hey, back up, man.” Doug tried to wedge in between Furi and Syn. Syn looked up in annoyance. “Doug, I swear, if you touch me, I’m gonna ensure that you never regain the use of that hand.” “Okay, okay.” Furi put both hands flat on Syn’s chest, feeling his rapid heartbeat underneath all that muscle. Fuck. He really was scared. What was I thinking turning off my phone with everything that’s going on? “Syn. I’m so sorry. I turned my phone off because–” “You don’t owe him an explanation. You’re a grown man, Furious. You were having a business meeting; he has no right to demand you be available to him at all times, just like Patrick.” Furi and Syn both snapped at Doug. But Furi took control. “Hey! Don’t you ever say that again. This man is nothing like that asshole.” Furi shook his head at the absurdity of Doug’s accusation. “Don’t even say his name in the same sentence as Patrick’s.” Doug looked at Furi as if he were a stranger. “Doug, you don’t know everything that’s been going on. But I promise I’ll catch you up, okay? Then you’re going to feel pretty shitty about what you just said about Syn.” Furi nodded his head. “Go home. I’ll call you when I’m back at Syn’s place.” “You’re staying with him?” Doug yelled. “Doug. You know it’s not safe at my place,” Furi said softly, his eyes pleading with his friend for him to understand. “Then you should come to stay with me. I don’t trust this guy!” “This is fuckin’ crazy,” Syn snarled. “I know you’re his friend, but you’re sounding more pissed than a friend should be.” “Don’t try to read me, Detective. Furi is my best friend, and I’ve had his back since the first day he got here.” Doug wasn’t backing down from Syn’s intimidating posture. Syn’s dark glasses were back on, creating a perfectly badass look with his black leather coat and boots. All the hardware Syn had tucked under his arms and the shiny badge hanging around his neck was a sight right out of a sexy cop porno.

One of the most vexing dilemmas that stable corporations face when they seek to rekindle growth by launching new businesses is that their internal schools of experience have offered precious few courses in which managers could have learned how to launch new disruptive businesses. In many ways, the managers that corporate executives have come to trust the most because they have consistently delivered the needed results in the core businesses cannot be trusted to shepherd the creation of new growth. Human resources executives in this situation need to shoulder a major burden. They need to monitor where in the corporation’s schools of experience the needed courses might be created, and ensure that promising managers have the opportunity to be appropriately schooled before they are asked to take the helm of a new-growth business. When managers with the requisite education cannot be found internally, they need to ensure that the management team, as a balanced composite, has within it the requisite perspectives from the right schools of experience.

Requirements for a Roadmap Relaunch ​​​​​​​​​​​​​​​As we outlined in the preface, the product people we’ve talked to are looking for certain things from a roadmap. A product roadmap should: Put the organization’s plans in a strategic context Focus on delivering value to customers and the organization Embrace learning as part of a successful product development process Rally the organization around a single set of priorities Get customers excited about the product’s direction ​​​​​​​​​​​​​At the same time, a product roadmap should not: Make promises product teams aren’t confident they will deliver on Require a wasteful process of up-front design and estimation Be conflated with a project plan or a release plan (we cannot stress this enough)

Having a talk was another buzzword phrase in our house, one that meant something was wrong. More often than not their talks we're controlled arguments that generally centered on housework (laundry piles still on the dining room table!) or the handling of us girls. Revelations gleaned in a typical talk: Dad didn't like the condescending tone Mom often used with is; Mom didn't like his yelling and its wildly inconst usage; Dad thought she was too quick to punish; Mom didn't like having her discipline edicts questioned in front of us. Initially acrimonious, their talks somehow managed to end like a pregame pep talk: rote promises to be rational in the face of our irrationality, a renewed commitment to present a united front, team play, then hands in the middle: Go, parents on three, ready, break!

I had promised Bernie when I took the position of interim chair of the DNC that I would get to the bottom of whether or not Hillary’s team had rigged the party process in her favor so that only she would win the nomination.

He was the kind of man who promised a rough, sweaty good time. The air around him snapped and hummed with sexual tension. Everything about him was out of her league.

Effect On Culture Organizations are made up of people. Those people work and “live” there with other people at least 40 hours per week. Like the connective tissue that begins to form when we are injured or when we are healing and becomes a part of who we are, team members are a part of the connective tissue of the organization. What happens when we remove or tear out a piece of that tissue? Not only does it hurt a lot, it causes heavy bleeding. If it doesn’t heal properly, there are complications. We may never regain our function in that area. When good productive people leave, we feel the pain and so does the culture of the team. The only way to mend the tissue permanently is to do the right things to engage and retain them. Spillover Effect We don’t talk about this much, but there is a psychological impact on other productive and engaged employees when they are forced to work with disengaged employees. Whether it is during water cooler talk or just in combined work spaces, the negative energy that disengaged employees pass to the entire team and organization can be toxic. Oftentimes, the disengaged employees are the scapegoats to deeper organizational issues. When we do not look at what is causing them to be disengaged, we enable the spillover effect to continue. Organizations that want a thriving workplace must rid themselves of disengaged employees, not necessarily by termination, but by living by the Laws found in this book. Negative Word Of Mouth Remember that unhappy employees don’t make for good promoters of your brand. In fact, disengaged employees are likely to tell more people and blurt it out all over social media and at every party. Reputationally, this negative word of mouth works against your brand promise. Who are you out in the world to your customers? Whatever that is, it must match who you are to your employees. Loss Of Organizational Stability Stop for a minute and think about what it says to your customers, partners, and investors when your employees keep walking out the door. Potentially, they could be in the middle of a complex project implementation and having a consistent point of contact through that process is key.

Innovation thrives on creativity and experimentation, but it also requires thoughtful pruning. With tens of thousands of employees and billions of users, there are infinite opportunities to create. And we attract people who want to do just that. But freedom is not absolute, and being part of a team, an organization, means that on some level you’ve agreed to give up some small measure of personal freedom in exchange for the promise of accomplishing more together than you could alone.

Here’s a proven sales meeting checklist of pre-meeting, during meeting, and post-meeting best practices and tips to follow and live by every day: Have clear meeting goals and expected outcomes documented and stated in email before and after meetings. Put agendas that are agreed to by your customers in meeting calendar invites. Meeting agendas should start with introductions and customers’ priorities/challenges review. Meeting agendas should close with discussion and time for questions. Research the company and recent announcements and know how their business is doing. Understand the context of their industry, too. Research the people attending your meeting and identify shared interests and shared executive connections. Connect with meeting attendees on LinkedIn before meeting. Some people believe this should be done after a meeting. My point of view is that it’s an important touch point when a prospect accepts your request to connect. Make the connection, and use your connection’s response and speed of response as a gauge of their awareness. If they connect fast, then it may mean they are excited to meet with you. If they don’t connect quickly, it could mean it’s not top of mind. Both are important to know. Don’t forget to personalize the message. Reconfirm agenda and meeting attendee participation. It’s good to do this the day before the meeting is scheduled to happen. Prepare a list of discovery and qualification questions to ask the prospect. The questions should preferably be open ended. Share the questions with your internal team to get alignment. It’s a requirement and best practice to brief executives attending the meeting with you beforehand. Share with your executives the context, current situation, and everything you learned during company, industry, and executive research. Your executives are busy. Help them help you. Be clear on what their role in the meeting is. Introduce meeting attendees at meeting outset, and let everyone have a voice. Go around and have people share their role and what they hope to get out of the meeting. Take thorough notes, capturing your customer’s words. Listen more and talk less. Watch the clock to begin and end meetings as promised. Leave time for questions and discussion at the end. Recap meeting outcomes and next steps before ending the call. Send meeting follow-up notes with clear action items the same day of the meeting using your customer’s words.

comment. TRUMP PROMISES “BIG, BEAUTIFUL” TAX CUTS FOR CHRISTMAS, read the Washington Examiner headline later that day. TRUMP: TAX CUT IS MY GIFT TO YOU and TRUMP SEES TAX PLAN AS CHRISTMAS GIFT added CNN and The Wall Street Journal. Expectations were set. The Speaker’s office never mentioned delaying the date again.

Jim Valvano and North Carolina State actually came close to beating Dean Smith and North Carolina both times the two teams faced each other during the regular season in 1980–81. Carolina won a pair of three-point games, but—naturally—that wasn’t the way Valvano told the story in the years that followed. The way Valvano told it, Carolina won both games in blowouts. He counted on the fact that most of his listeners wouldn’t remember the two games. “So, the second time we get blown out, an old State alumnus comes up to me and he says, ‘Coach, I know you’re a Yankee and you don’t understand about tradition down here, but we cannot be losing to the Tar Heels this way.’ “I say to him, ‘No, I do get it. I know all about the tradition down here and I promise you, next season we’re going to do a lot better against them.’ “He shakes his head and says, ‘Coach, you just don’t get it. If you lose to the Tar Heels here in Reynolds [Coliseum] next season, we’re going to kill your dog.’ “Okay, I’m just a little nervous now because the guy isn’t smiling even a little bit. But I say to him, ‘Look, I have to tell you, I don’t have a dog, but I hear you loud and clear.’ “He just nods and walks away. Next morning I go to the front door to get my newspaper, and when I open the door there’s a basket on my front step. I look under the blanket and there’s the cutest little puppy you’ve ever seen in your life. There’s a note attached to the puppy’s collar. It says, ‘Don’t get too attached.’ ” The story illustrated the intensity of the Triangle rivalries among N.C. State, North Carolina, and Duke.

Wait a minute. Let me get this straight. You gave me a six because you liked me, and you thought it would make you stop liking me?” “I thought it would be weird liking a guy who was living in my house. And I sorta promised Mom I wouldn’t do that. Really like the guy who was living here. Only I do.” “But you’ve been hanging out with Mac.” “Not really. I’ve been kissing Mac.” I put my elbows on the table, buried my face in my hands. “God, I’ve created such a mess.” I finally lifted my head and looked at him. “I’m not noble. I’m not like Tiffany with her orphans. I talked my parents into sponsoring a player not because guys needed a place to stay. I did it…because I wanted a boyfriend.” “You thought I’d be your boyfriend?” “No, that was too icky to even consider. I mean, you’ve seen my underwear. I’ve seen yours.” His mouth twitched. “I thought you’d introduce me around,” I continued. “I’d do things with the team. The players would get to know me, become interested. I just wanted a boyfriend.” It sounded so pathetic, so desperate. “And now you’ve got one,” he said. “But I don’t know if he’s the right one.” He grabbed the ice pack, stood up. “Let me know when you figure it out.” I watched him walk out of the room.

They can hear your thoughts, you know, the people you’re tracking, he’d told Greer. Thought waves go first, tickling the senses. Empty your mind. Silence it, his grandfather had warned.

work can bounce between teams endlessly due to incomplete information, or work can be passed onto downstream work centers with problems that remain completely invisible until we are late delivering what we promised to the customer or our application fails in the production environment.

Tristan shrugged. His team doctor promised to find him the best physiotherapist to help him recover from his groin injury, but Tristan hadn’t asked for any details;