Process Mapping Quotes

I thought I could describe a state; make a map of sorrow. Sorrow, hoever, turns out to be not a state but a process.

Anyone can plot a course with a map or compass; but without a sense of who you are, you will never know if you're already home.

Our conscious motivations, ideas, and beliefs are a blend of false information, biases, irrational passions, rationalizations, prejudices, in which morsels of truth swim around and give the reassurance, albeit false, that the whole mixture is real and true. The thinking processes attempt to organize this whole cesspool of illusions according to the laws of plausibility. This level of consciousness is supposed to reflect reality; it is the map we use for organizing our life.

In fact, research shows that the process of labeling emotional experience is related to greater emotion regulation and psychosocial well-being.

A mycelial network is a map of a fungus’s recent history and is a helpful reminder that all life-forms are in fact processes not things. The “you” of five years ago was made from different stuff than the “you” of today. Nature is an event that never stops. As William Bateson, who coined the word genetics, observed, “We commonly think of animals and plants as matter, but they are really systems through which matter is continually passing.

Rejection of the unknown is tantamount to “identification with the devil,” the mythological counterpart and eternal adversary of the world-creating exploratory hero. Such rejection and identification is a consequence of Luciferian pride, which states: all that I know is all that is necessary to know. This pride is totalitarian assumption of omniscience – is adoption of “God’s place” by “reason” – is something that inevitably generates a state of personal and social being indistinguishable from hell. This hell develops because creative exploration – impossible, without (humble) acknowledgment of the unknown – constitutes the process that constructs and maintains the protective adaptive structure that gives life much of its acceptable meaning

Multicultural teams need low-context processes.

When everything is a priority, nothing is a priority.

The best way to think of the ageing process in relation to a human face is to imagine a map of an area of innocent land which slowly becomes a city with many long and winding routes.

Everyone is in a process of spiritual formation. We are being shaped into either the wholeness of the image of Christ or a horribly destructive caricature of that image--destructive not only to ourselves but also to others, for we inflict our brokenness upon them . . . The direction of our spiritual growth infuses all we do with intimations of either Life or Death.

Our cross is the point of our unlikeness to the image of Christ, where we must die to self in order to be raised by God into wholeness of life in the image of Christ right there at that point. So the process of being conformed to the image of Christ takes place at the points of our unlikeness to Christ, and the first step is confrontation.

Chaos is the enemy of any organization the strives to be outstanding.

I thought I could describe a state; make a map of sorrow. Sorrow, however, turns out to be not a state but a process. It needs not a map but a history, and if I don't stop writing that history at some quite arbitrary point, there's no reason why I should ever stop. There is something new to be chronicled every day. Grief is like a long valley, a winding valley where any bend may reveal a totally new landscape.

We are daily bombarded with new information as to the nature of reality. If we are to incorporate this information, we must continually revise our maps, and sometimes when enough new information has accumulated, we must make very major revisions. The process of making revisions, particularly major revisions, is painful, sometimes excruciatingly painful. And herein lies the major source of many of the ills of mankind.

Reaching your potential is not simply about dreaming or being idealistic, It is a process that involve specific actions, exercises, discipline and hard work. It is challenging, rewarding and unending.

I thought I could describe a state; make a map of sorrow. Sorrow, however, turns out to be not a state but a process. It needs not a map but a history, and if I don’t stop writing that history at some quite arbitrary point, there’s no reason why I should ever stop.

I know California isn't a real destination. You can't get there from New Jersey, not simply by following a line drawn on a map. The process of arrival is more subtle and complex. It involves acts of contrition. You must appease the gods. You must find novel forms of penance. You must tattoo your children and look at the wonder. It's about conjuring and awakening and intuitions you wish you never had.

If you want engagement, you must engage.

Chaos is NOT a condition of doing business.

Do not despise your inner world. That is the first and most general piece of advice I would offer… Our society is very outward-looking, very taken up with the latest new object, the latest piece of gossip, the latest opportunity for self-assertion and status. But we all begin our lives as helpless babies, dependent on others for comfort, food, and survival itself. And even though we develop a degree of mastery and independence, we always remain alarmingly weak and incomplete, dependent on others and on an uncertain world for whatever we are able to achieve. As we grow, we all develop a wide range of emotions responding to this predicament: fear that bad things will happen and that we will be powerless to ward them off; love for those who help and support us; grief when a loved one is lost; hope for good things in the future; anger when someone else damages something we care about. Our emotional life maps our incompleteness: A creature without any needs would never have reasons for fear, or grief, or hope, or anger. But for that very reason we are often ashamed of our emotions, and of the relations of need and dependency bound up with them. Perhaps males, in our society, are especially likely to be ashamed of being incomplete and dependent, because a dominant image of masculinity tells them that they should be self-sufficient and dominant. So people flee from their inner world of feeling, and from articulate mastery of their own emotional experiences. The current psychological literature on the life of boys in America indicates that a large proportion of boys are quite unable to talk about how they feel and how others feel — because they have learned to be ashamed of feelings and needs, and to push them underground. But that means that they don’t know how to deal with their own emotions, or to communicate them to others. When they are frightened, they don’t know how to say it, or even to become fully aware of it. Often they turn their own fear into aggression. Often, too, this lack of a rich inner life catapults them into depression in later life. We are all going to encounter illness, loss, and aging, and we’re not well prepared for these inevitable events by a culture that directs us to think of externals only, and to measure ourselves in terms of our possessions of externals. What is the remedy of these ills? A kind of self-love that does not shrink from the needy and incomplete parts of the self, but accepts those with interest and curiosity, and tries to develop a language with which to talk about needs and feelings. Storytelling plays a big role in the process of development. As we tell stories about the lives of others, we learn how to imagine what another creature might feel in response to various events. At the same time, we identify with the other creature and learn something about ourselves. As we grow older, we encounter more and more complex stories — in literature, film, visual art, music — that give us a richer and more subtle grasp of human emotions and of our own inner world. So my second piece of advice, closely related to the first, is: Read a lot of stories, listen to a lot of music, and think about what the stories you encounter mean for your own life and lives of those you love. In that way, you will not be alone with an empty self; you will have a newly rich life with yourself, and enhanced possibilities of real communication with others.

It was a beautifully simple picture these procession leaders had. It was as though a navigator, in order to free his mind of worries, had erased all the reefs from his maps." - Chapter 21

If our ideas and beliefs are held with an awareness of abstracting, they can be changed if found to be inadequate or erroneous. But if they are held without an awareness of abstracting-if our mental maps are believed to be the territory-they are prejudices. As teachers or parents, we cannot help passing on to the young a certain amount of misinformation and error, however hard we may try not to. But if we teach them to be habitually conscious of the process of abstraction, we give them the means by which to free themselves from whatever erroneous notions we may have inadvertently taught them.

Between the stimulation received from the environment and our response, certain processes had to occur inside the brain, and cognitive researchers revealed the human mind to be a great interpreting machine that made patterns and created sense of the world outside, forming maps of reality.

If a novel was a map of a country, a story was the bright silver pin that marked the crossroads.

Ironically, the better we map this process, the harder it becomes to explain conscious feelings. The better we understand the brain, the more redundant the mind seems. If the entire system works by electric signals passing from here to there, why the hell do we also need to feel fear?

The healthy, dynamic, and above all else truthful personality will admit to error. It will voluntarily shed—let die—outdated perceptions, thoughts, and habits, as impediments to its further success and growth. This is the soul that will let its old beliefs burn away, often painfully, so that it can live again, and move forward, renewed. This is also the soul that will transmit what it has learned during that process of death and rebirth, so that others can be reborn along with it. Aim at something. Pick the best target you can currently conceptualize. Stumble toward it. Notice your errors and misconceptions along the way, face them, and correct them. Get your story straight. Past, present, future—they all matter. You need to map your path. You need to know where you were, so that you do not repeat the mistakes of the past. You need to know where you are, or you will not be able to draw a line from your starting point to your destination. You need to know where you are going, or you will drown in uncertainty, unpredictability, and chaos, and starve for hope and inspiration. For better or worse, you are on a journey. You are having an adventure—and your map better be accurate. Voluntarily confront what stands in your way. The way—that is the path of life, the meaningful path of life, the straight and narrow path that constitutes the very border between order and chaos, and the traversing of which brings them into balance. Aim at something profound and noble and lofty. If you can find a better path along the way, once you have started moving forward, then switch course. Be

Cognitive mapping and processing are aimed at self-preservation through the reduction of helplessness, terror, and pervasive anxiety. They are introduced and sustained by our first two model components, ineffective social environment and unresolved traumatic formative events, and become established in the patterned responses.

Truth or reality is avoided when it is painful. We can revise our maps only when we have the discipline to overcome that pain. To have such discipline, we must be totally dedicated to truth. That is to say that we must always hold truth, as best we can determine it, to be more important, more vital to our self-interest, than our comfort. Conversely, we must always consider our personal discomfort relatively unimportant and, indeed, even welcome it in the service of the search for truth. Mental health is an ongoing process of dedication to reality at all costs.

Every time I read a great book I felt I was reading a kind of map, a treasure map, and the treasure I was being directed to was in actual fact myself. But each map was incomplete, and I would only locate the treasure if I read all the books, and so the process of finding my best self was an endless quest. And books themselves seemed to me to reflect this idea. Which is why the plot of every book ever can be boiled down to ‘someone is looking for something’.

There is no pre-mapped intellectual topology path leading to truth. Truth is a process of conducting a searching investigatory dialogue with oneself in an attempt to examine and discern the contents of a person’s own mind. Every person must ask himself or herself what is essential in life.

Google is a shape-shifter, but each shape harbors the same aim: to hunt and capture raw material. Baby, won’t you ride my car? Talk to my phone? Wear my shirt? Use my map? In all these cases the varied torrent of creative shapes is the sideshow to the main event: the continuous expansion of the extraction architecture to acquire raw material at scale to feed an expensive production process that makes prediction products that attract and retain more customers.

Shopping malls rarely have any windows on the outside. There is a good reason for this: if you could see the world beyond the window you would be able to orientate yourself and might not get lost. Shopping malls have maps that are unreadable even to the most skilled cartographer. There is a good reason for this: if you could read the map you would be able to find your way to the shop you meant to go without getting lost. Shopping malls look rather the same whichever way you turn. There is a reason for this too: shopping malls are built to disorientate you, to spin you around, to free you from the original petty purpose for which you came and make you wander like Cain past rows and rows of shops thinking to yourself, "Ooh! I should actually go in there and get something. Might as well seeing as I'm here." And this strange mental process, this freeing of the mind from all sense of purpose or reason, is known to retail analysts as the Gruen transfer.

Images are mediations between the world and human beings. Human beings 'ex-ist', i.e. the world is not immediately accessible to them and therefore images are needed to make it comprehensible. However, as soon as this happens, images come between the world and human beings. They are supposed to be maps but they turn into screens: Instead of representing the world, they obscure it until human beings' lives finally become a function of the images they create. Human beings cease to decode the images and instead project them, still encoded, into the world 'out there', which meanwhile itself becomes like an image - a context of scenes, of states of things. This reversal of the function of the image can be called 'idolatry'; we can observe the process at work in the present day: The technical images currently all around us are in the process of magically restructuring our 'reality' and turning it into a 'global image scenario'. Essentially this is a question of 'amnesia'. Human beings forget they created the images in order to orientate themselves in the world. Since they are no longer able to decode them, their lives become a function of their own images: Imagination has turned into hallucination.

Nobody wanders his or her way to a dream, and nobody achieves a dream by accident. Don't shortcut the process and risk cheating yourself out of your dream!

The automatic processes of the mental shotgun and intensity matching often make available one or more answers to easy questions that could be mapped onto the target question.

Ironically, a crash at the beginning of your investing life is a gift. In fact, any pullback in stock prices is a gift while you are in the process of accumulating your wealth.

So often you blame God for the life you have, but you do not know what life you want. Certainly there is a dilemma here. The life you want may not be the life God wants for you. This is why the process must begin by loving God first. It is in loving God with all your heart and mind and soul that he begins to shape your passions. When God has your heart, you can trust your desires. His will is not a map; it is a match. He shows you the way by setting you on fire. You will know God’s desire for you by the fire in you! The fire in you will light the way.

If we lived in a culture with a higher tolerance for ambiguity, rather than obsession with measurement, fixed identity, and knowability, transition wouldn't be so confounding to people, and the process might be more normal. Epistemologically, we are anal retentive, Not rigorous, just stressed out. We need to know what a trans girl is. What are you, trans people get asked. Where are you from, people of color get asked. White supremacist capitalism wants to make a map of everything and then monetize the ways that things move around on the map. Basically literally, the museum.

When the gods look down and fuck up your world, when the map you have laid out for your life has been ripped out of your hands, you are left somehow impotent and abandoned. And with the knowledge that the nature of your mortality is not a given. That life is a process of cause and effect, and however much you might side-step the cracks, stay away from the edge, keep on walking past the open windows, no one can prepare you for the utter shock of the backflip, the left-field pitch, the curveball, that knocks all that you are, all that you have known, for shit. If it’s coming for you, it’s coming for you. No point trying to hide from it.

A typical 100-kilowatt-hour Tesla lithium-ion battery is built in China on a largely coal-powered grid. Such an energy- and carbonintensive manufacturing process releases 13,500 kilograms of carbon dioxide emissions, roughly equivalent to the carbon pollution released by a conventional gasoline-powered car traveling 33,000 miles. That 33,000-miles figure assumes the Tesla is only recharged by 100 percent greentech-generated electricity.

. . . published the Road Map to Peace. The premise of this plan, as the Palestinian historians Samih Farsoun and Naseer Aruri point out, "is that the nearly forty-year-old impasse is not caused by an abnormal and illegal occupation but by the Palestinian resistance to that occupation. Progress was thus linked to ending the intifada and all acts of resistance rather than ending the occupation or reversing decades of colonial impoverishment of land, resource, and institutions.

In this context, “focus” doesn’t mean locking our office door, selecting a task to process, and tuning out the world around us until that task is complete. That kind of self-exile is a productivity (fear) reaction—not a kaizen (growth) reaction—to a stressful workload.

Spiritual formation is not an option! The inescapable conclusion is that life itself is a process of spiritual development. The only choice we have is whether that growth moves us toward wholeness in Christ or toward an increasingly dehumanized and destructive mode of being.

People may indeed be treated as objects and may be profoundly affected thereby. Kick a dog often enough and he will become cowardly or vicious. People who are kicked undergo similar changes; their view of the world and of themselves is transformed. . . People may indeed be brainwashed, for benign or exploitative reasons. . . If one's destiny is shaped by manipulation one has become more of an object, less of a subject, has lost freedom. . . If, however, one's destiny is shaped from within then one has become more of a creator, has gained freedom. This is self-transcendence, a process of change that originates in one's heart and expands outward. . . begins with a vision of freedom, with an "I want to become...", with a sense of the potentiality to become what one is not. One gropes toward this vision in the dark, with no guide, no map, and no guarantee. Here one acts as subject, author, creator.

Every history is a map: it leaves out some features of reality, and singles out others which are thought to display its essential structure. When a historical map is drawn, as ours is, from specific groups outward, it has a special character. The process of mapping becomes the surveyor's process of triangulation, and the reference points are important less in themselves than as marks for triangulation-that is, as points from which to take a bearing. This is the principle which has guided us whenever we have had to make a choice between men; which of them, we have asked, best expresses the essence of his time.

Part of the process of getting to know my children is helping them figure out what they're passionate about. And when I say passionate, I don't mean just, "What do you love?" I also want to know, "What angers you? What angers you about the world? What breaks your heart?" Pay attention to all the strong emotions, whether they're good or bad, because intensity shows how genuinely they care about something. If I can get my kids to pinpoint what really makes them *feel* and then combine that with who they are-- hyper, talkative, patient, great at math--I can help them begin to map out what they're meant to do with their lives.

I thought I could describe a state; make a map of sorrow. Sorrow, however, turns out to be not a state but a process. It needs not a map but a history, and if I don't stop writing that history at some quite arbitrary point, there's no reason why I should ever stop. There is something new to be chronicled every day.

Like these entities may be the lost acres of the mind, things that have been overlooked by the higher consciousness; that it can’t see them, can’t process them, fills in the space where they are by folding up the visual map around them., putting things on either side next to each other, like the blind spot in the eye.

Because complex animals can evolve their behavior rapidly. Changes can occur very quickly. Human beings are transforming the planet, and nobody knows whether it’s a dangerous development or not. So these behavioral processes can happen faster than we usually think evolution occurs. In ten thousand years human beings have gone from hunting to farming to cities to cyberspace. Behavior is screaming forward, and it might be nonadaptive. Nobody knows. Although personally, I think cyberspace means the end of our species.” “Yes? Why is that?” “Because it means the end of innovation,” Malcolm said. “This idea that the whole world is wired together is mass death. Every biologist knows that small groups in isolation evolve fastest. You put a thousand birds on an ocean island and they’ll evolve very fast. You put ten thousand on a big continent, and their evolution slows down. Now, for our own species, evolution occurs mostly through our behavior. We innovate new behavior to adapt. And everybody on earth knows that innovation only occurs in small groups. Put three people on a committee and they may get something done. Ten people, and it gets harder. Thirty people, and nothing happens. Thirty million, it becomes impossible. That’s the effect of mass media—it keeps anything from happening. Mass media swamps diversity. It makes every place the same. Bangkok or Tokyo or London: there’s a McDonald’s on one corner, a Benetton on another, a Gap across the street. Regional differences vanish. All differences vanish. In a mass-media world, there’s less of everything except the top ten books, records, movies, ideas. People worry about losing species diversity in the rain forest. But what about intellectual diversity—our most necessary resource? That’s disappearing faster than trees. But we haven’t figured that out, so now we’re planning to put five billion people together in cyberspace. And it’ll freeze the entire species. Everything will stop dead in its tracks. Everyone will think the same thing at the same time. Global uniformity. Oh, that hurts. Are you done?” “Almost,” Harding said. “Hang on.” “And believe me, it’ll be fast. If you map complex systems on a fitness landscape, you find the behavior can move so fast that fitness can drop precipitously. It doesn’t require asteroids or diseases or anything else. It’s just behavior that suddenly emerges, and turns out to be fatal to the creatures that do it. My idea was that dinosaurs—being complex creatures—might have undergone some of these behavioral changes. And that led to their extinction.

The journey of a thousand miles begins with a single step?” I asked intuitively. “Precisely. And getting good at accomplishing little feats prepares you for realizing the big ones. So, to answer your question squarely, there is nothing wrong with mapping out a full range of smaller goals in the process of planning your bigger ones.

depending on how much nectar it’s found and how much help it has already recruited, a foraging honeybee flies back to the hive and communicates a status update by waggling figure eights on the walls. These torso wags map the exact location of a food source in relation to the sun, as well as its precise distance from the hive. If there are not enough bees outside the hive to exploit the find, the forager bee adds flourishes such as grabbing a hive mate from above and shaking him all over. Not enough workers in-house to process the flood of incoming nectar? The bee will tremble while moving through the hive “with forelegs held aloft like Saint Vitus dancers,” write the entomologists. Signaling

From a process-oriented point of view, we can best understand the birth-chart—the map of the heavens drawn for the exact time and place of a person's first breath—if we picture it as a stop-motion snapshot of a moment in the flow of the life of the cosmos. It is, as it were, a slice of celestial space-time as seen from planet Earth. The whole past of celestial motion is behind and implied in the particular planetary, zodiacal, house and aspect pattern appearing at the moment of our birth. And implied in both its totality and each of its parts is dynamic momentum, that is, an inexorable continuation of motion toward a future unfoldment. A birth-chart is thus a celestial statement of where the universe 'is', and therefore what it needs next, at the moment of our birth.

As they grow, wind and solar and EVs will need “big shovels” to meet their increasing call on mined minerals and land itself. It is estimated that an onshore wind turbine requires fifteen hundred tons of iron, twenty-five hundred tons of concrete, and forty-five tons of plastic. About half a million pounds of raw materials have to be mined and processed to make a battery for an electric car.

For six hours, Isabelle sat at the table in the apartment on rue de Saint-Simon. They brought in others from the network and gave them tasks: to gather clothes for the pilots and stockpile supplies. They consulted maps and devised routes and began the long, uncertain process of setting up safe houses along the way. At some point, they began to see it as a reality instead of merely a bold and daring idea.

But desire of knowledge, like the thirst of riches, increases ever with the acquisition of it. The more my uncle Toby pored over his map, the more he took a liking to it!—by the same process and electrical assimilation, as I told you, through which I ween the souls of connoisseurs themselves, by long friction and incumbition, have the happiness, at length, to get all be-virtu’d—be-pictured,—be-butterflied, and be-fiddled.

The contamination of drinking water in dense urban settlements did not merely affect the number of V. cholerae circulating through the small intestines of mankind. It also greatly increased the lethality of the bacteria. This is an evolutionary principle that has long been observed in populations of disease-spreading microbes. Bacteria and viruses evolve at much faster rates than humans do, for several reasons. For one, bacterial life cycles are incredibly fast: a single bacterium can produce a million offspring in a matter of hours. Each new generation opens up new possibilities for genetic innovation, either by new combinations of existing genes or by random mutations. Human genetic change is several orders of magnitude slower; we have to go through a whole fifteen-year process of maturation before we can even think about passing our genes to a new generation.

Cab drivers use spatial maps for a living, and one renowned study showed enlargement of that part of the hippocampus in London taxi drivers. Moreover, a follow-up study imaged the hippocampus in people before and after the grueling multiyear process of working and studying for the London cabbie license test (called the toughest test in the world by the New York Times). The hippocampus enlarged over the course of the process—in those who passed the test.27

When someone is tired, their judgment can be impaired. When they are dragging, it is hard for them to float above a problem and picture themselves and the problem in another place and time, so I gave them another directive: sleep. When you sleep, your brain is actually engaged in the neurochemical process of judgment. It is mapping connections and finding meaning among all the data you took in during the day. Tired people tend not to have the best judgment.

One of our recent studies revealed that while all reps start their sales efforts by mapping out stakeholders within the customer organization, core performers then move to what would seem like the logical next step—understanding needs and mapping solutions against those needs. But high performers do something very different. They extend this part of the sales process by digging into these individual stakeholders’ varying goals and biases, as well as business and personal objectives.

The fifth principle emphasizes another human strength: whenever possible, we should take measures to re-spatialize the information we think about. We inherited “a mind on the hoof,” as Andy Clark puts it: a brain that was built to pick a path through a landscape and to find the way back home. Neuroscientific research indicates that our brains process and store information—even, or especially, abstract information—in the form of mental maps. We can work in concert with the brain’s natural spatial orientation by placing the information we encounter into expressly spatial formats: creating memory palaces, for example, or designing concept maps. In the realm of education research, experts now speak of “spatializing the curriculum”—that is, simultaneously drawing on and strengthening students’ spatial capacities by having them employ spatial language and gestures, engage in sketching and mapmaking, and learn to interpret and create charts, tables, and diagrams. The spatialized

We gathered at Valerie’s Hyde Park apartment, and over a long brunch, I explained my thought process, mapping out the scenarios that would get us to the Democratic nomination and answering questions about how this race would be different from the last. With Michelle, I didn’t sugarcoat the amount of time I’d be away. But this was it, I promised, up or out; if I lost this one, we were done with politics for good. By the time I finished, Valerie and Marty had been persuaded, no doubt to Michelle’s

My reading has been lamentably desultory and immedthodical. Odd, out of the way, old English plays, and treatises, have supplied me with most of my notions, and ways of feeling. In everything that relates to science, I am a whole Encyclopaedia behind the rest of the world. I should have scarcely cut a figure among the franklins, or country gentlemen, in King John's days. I know less geography than a schoolboy of six weeks standing. To me a map of old Ortelius is as authentic as Arrowsmith. I do not know whereabout Africa merges into Asia, whether Ethiopia lie in one or other of those great divisions, nor can form the remotest, conjecture of the position of New South Wales, or Van Diemen's Land. Yet do I hold a correspondence with a very dear friend in the first named of these two Terrae Incognitae. I have no astronomy. I do not know where to look for the Bear or Charles' Wain, the place of any star, or the name of any of them at sight. I guess at Venus only by her brightness - and if the sun on some portentous morn were to make his first appearance in the west, I verily believe, that, while all the world were grasping in apprehension about me, I alone should stand unterrified, from sheer incuriosity and want of observation. Of history and chronology I possess some vague points, such as one cannot help picking up in the course of miscellaneous study, but I never deliberately sat down to a chronicle, even of my own country. I have most dim apprehensions of the four great monarchies, and sometimes the Assyrian, sometimes the Persian, floats as first in my fancy. I make the widest conjectures concerning Egypt, and her shepherd kings. My friend M., with great pains taking, got me to think I understood the first proposition in Euclid, but gave me over in despair at the second. I am entirely unacquainted with the modern languages, and, like a better man than myself, have 'small Latin and less Greek'. I am a stranger to the shapes and texture of the commonest trees, herbs, flowers - not from the circumstance of my being town-born - for I should have brought the same inobservant spirit into the world with me, had I first seen it, 'on Devon's leafy shores' - and am no less at a loss among purely town objects, tool, engines, mechanic processes. Not that I affect ignorance - but my head has not many mansions, nor spacious, and I have been obliged to fill it with such cabinet curiosities as it can hold without aching. I sometimes wonder how I have passed my probation with so little discredit in the world, as I have done, upon so meagre a stock. But the fact is, a man may do very well with a very little knowledge, and scarce be found out, in mixed company; everybody is so much more ready to produce his own, than to call for a display of your acquisitions. But in a tete-a-tete there is no shuffling. The truth will out. There is nothing which I dread so much, as the being left alone for a quarter of an hour with a sensible, well-informed man that does not know me.

The London Blitz. Feller recounts that during the Blitz in World War II, Londoners noticed that a few sections of the city were hit by German V-2 rockets many times, while others were not hit at all. They were convinced that the rockets were targeting particular kinds of neighborhoods. But when statisticians divided a map of London into small squares and counted the bomb strikes, they found that the strikes followed the distribution of a Poisson process—the bombs, in other words, were falling at random.

During the intensive rocket bombing of London in World War II, it was generally believed that the bombing could not be random because a map of the hits revealed conspicuous gaps. Some suspected that German spies were located in the unharmed areas. A careful statistical analysis revealed that the distribution of hits was typical of a random process—and typical as well in evoking a strong impression that it was not random. “To the untrained eye,” Feller remarks, “randomness appears as regularity or tendency to cluster.

All these processes are helped along by another friend of the earth, dematerialization. Progress in technology allows us to do more with less. An aluminum soda can used to weight three ounces; today it weighs less than half an ounce. Mobile phones don't need miles of telephone poles and wires. The digital revolution, by replacing atoms with bits, is dematerializing the world in front of our eyes. The cubic yards of vinyl that used to be my music collection gave way to cubic inches of compact disks and then to the nothingness of MP3s. The river of newsprint flowing through my apartment has been stanched by an iPad. With a terabyte of storage on my laptop I no longer buy paper by the ten-ream box. And just think of all the plastic, metal, and paper that no longer go into the forty-odd consumer products that can be replaced by a single smartphone, including a telephone, answering machine, phone book, camera, camcorder, tape recorder, radio, alarm clock, calculator, dictionary, Rolodex, calendar, street maps, flashlight, fax, and compass--even a metronome, outdoor thermometer, and spirit level.

If You Are Human, You Are Biased Our conscious motivations, ideas, and beliefs are a blend of false information, biases, irrational passions, rationalizations, prejudices, in which morsels of truth swim around and give the reassurance albeit false, that the whole mixture is real and true. The thinking processes attempt to organize this whole cesspool of illusions according to the laws of plausibility. This level of consciousness is supposed to reflect reality; it is the map we use for organizing our life. —Erich Fromm, German psychologist and psychoanalyst

The relevance of these special properties of the hippocampus and their role in map learning comes from a consideration of the massive upsurge in our use of technology for wayfinding. By focusing on the blue dot of a phone map, rather than looking about at our surroundings and making the effort to form a genuine map, we are short-circuiting the processes that we've learned to use over previous millennia. As far as finding our way is concerned, we have become striatal stimulus-response machines, racing through time and space like feverish maze mice hunting for cheese.

When problems of transference are involved, as they usually are, psychotherapy is, among other things, a process of map-revising. Patients come to therapy because their maps are clearly not working. But how they may cling to them and fight the process every step of the way! Frequently their need to cling to their maps and fight against losing them is so great that therapy becomes impossible, as it did in the case of the computer technician. Initially he requested a Saturday appointment. After three sessions he stopped coming because he took a job doing lawn-maintenance work on Saturdays and Sundays. I offered him a Thursday-evening appointment. He came for two sessions and then stopped because he was doing overtime work at the plant. I then rearranged my schedule so I could see him on Monday evenings, when, he had said, overtime work was unlikely. After two more sessions, however, he stopped coming because Monday-night overtime work seemed to have picked up. I confronted him with the impossibility of doing therapy under these circumstances. He admitted that he was not required to accept overtime work. He stated, however, that he needed the money and that the work was more important to him than therapy. He stipulated that he could see me only on those Monday evenings when there was no overtime work to be done and that he would call me at four o’clock every Monday afternoon to tell me if he could keep his appointment that evening. I told him that these conditions were not acceptable to me, that I was unwilling to set aside my plans every Monday evening on the chance that he might be able to come to his sessions. He felt that I was being unreasonably rigid, that I had no concern for his needs, that I was interested only in my own time and clearly cared nothing for him, and that therefore I could not be trusted. It was on this basis that our attempt to work together was terminated, with me as another landmark on his old map. The problem of transference is not simply a

Success-minded people have no trouble at all following proven instructions. We all would be happy to follow a map if the map came with a guarantee. There is no guarantee, though. There are no maps. They’ve all been taken, and their value is not what it used to be, because your competitors have maps, too. The opportunity lies in pursuing your curiosity instead. Curiosity is not allergic to failure. Curiosity drives us to the haunted house because the thrills lie in what we don’t expect, not in what’s safe. Curiosity can start us down the path to shipping, to bringing things to the world, to examining them, refining them, and repeating the process again (and again).

To make good choices, you need to make sense of the complexity of your environment. The strategy logic flow can point you to the key areas of analysis necessary to generate sustainable competitive advantage. First, look to understand the industry in which you play (or will play), its distinct segments and their relative attractiveness. Without this step, it is all too easy to assume that your map of the world is the only possible map, that the world is unchanging, and that no better possibilities exist. Next, turn to customers. What do channel and end consumers truly want, need, and value-and how do those needs fit with your current or potential offerings? To answer this question, you will have to dig deep-engaging in joint value creation with channel partners and seeking a new understanding of end consumers. After customers, the lens turns inward: what are your capabilities and costs relative to the competition? Can you be a differentiator or a cost leader? If not, you will need to rethink your choices. Finally, consider competition; what will your competitors do in the face of your actions? Throughout the thinking process, be open to recasting previous analyses in light of what you learn in a subsequent box. The basic direction of the process is from left to right, but it also has interdependencies that require a more flexible path through it.

A typical 100-kilowatt-hour Tesla lithium-ion battery is built in China on a largely coal-powered grid. Such an energy- and carbonintensive manufacturing process releases 13,500 kilograms of carbon dioxide emissions, roughly equivalent to the carbon pollution released by a conventional gasoline-powered car traveling 33,000 miles. That 33,000-miles figure assumes the Tesla is only recharged by 100 percent greentech-generated electricity. More realistically? The American grid is powered by 40 percent natural gas and 19 percent coal. This more traditional electricity-generation profile extends the “carbon break-even” point of the Tesla out to 55,000 miles. If anything, this overstates how green-friendly an electric vehicle might be.

I thought I could describe a state; make a map of sorrow. Sorrow, however, turns out to be not a state but a process. It needs not a map but a history, and if I don’t stop writing that history at some quite arbitrary point, there’s no reason why I should ever stop. There is something new to be chronicled every day. Grief is like a long valley, a winding valley where any bend may reveal a totally new landscape. As I’ve already noted, not every bend does. Sometimes the surprise is the opposite one; you are presented with exactly the same sort of country you thought you had left behind miles ago. That is when you wonder whether the valley isn’t a circular trench. But it isn’t. There are partial recurrences, but the sequence doesn’t repeat.

Bumblebees detect the polarization of sunlight, invisible to uninstrumented humans; put vipers sense infrared radiation and detect temperature differences of 0.01C at a distance of half a meter; many insects can see ultraviolet light; some African freshwater fish generate a static electric field around themselves and sense intruders by slight perturbations induced in the field; dogs, sharks, and cicadas detect sounds wholly inaudible to humans; ordinary scorpions have micro--seismometers on their legs so they can detect in darkness the footsteps of a small insect a meter away; water scorpions sense their depth by measuring the hydrostatic pressure; a nubile female silkworm moth releases ten billionths of a gram of sex attractant per second, and draws to her every male for miles around; dolphins, whales, and bats use a kind of sonar for precision echo-location. The direction, range, and amplitude of sounds reflected by to echo-locating bats are systematically mapped onto adjacent areas of the bat brain. How does the bat perceive its echo-world? Carp and catfish have taste buds distributed over most of their bodies, as well as in their mouths; the nerves from all these sensors converge on massive sensory processing lobes in the brain, lobes unknown in other animals. how does a catfish view the world? What does it feel like to be inside its brain? There are reported cases in which a dog wags its tail and greets with joy a man it has never met before; he turns out to be the long-lost identical twin of the dog's "master", recognizable by his odor. What is the smell-world of a dog like? Magnetotactic bacteria contain within them tiny crystals of magnetite - an iron mineral known to early sailing ship navigators as lodenstone. The bacteria literally have internal compasses that align them along the Earth's magnetic field. The great churning dynamo of molten iron in the Earth's core - as far as we know, entirely unknown to uninstrumented humans - is a guiding reality for these microscopic beings. How does the Earth's magnetism feel to them? All these creatures may be automatons, or nearly so, but what astounding special powers they have, never granted to humans, or even to comic book superheroes. How different their view of the world must be, perceiving so much that we miss.

This is an art I can enjoy. There is a kind of sorcery in all cooking; in the choosing of ingredients, the process of mixing, grating, melting, infusing, and flavoring, the recipes taken from ancient books, the traditional utensils- the pestle and mortar with which my mother made her incense turned to a more homely purpose, her spices and aromatics giving up their subtleties to a baser, more sensual magic. And it is partly the transience of it delights me; so much loving preparation, so much art and experience, put into a pleasure that can last only a moment, and which only a few will ever fully appreciate. My mother always viewed my interest with indulgent contempt. To her, food was no pleasure but a tiresome necessity to be worried over, a tax on the price of our freedom. I stole menus from restaurants and looked longingly into patisserie windows. I must have been ten years old- maybe older- before I first tasted real chocolate. But still the fascination endured. I carried recipes in my head like maps. All kinds of recipes: torn from abandoned magazines in busy railway stations, wheedled from people on the road, strange marriages of my own confection. Mother with her cards, her divinations, directed our mad course across Europe. Cookery cards anchored us, placed landmarks on the bleak borders. Paris smells of baking bread and croissants; Marseille of bouillabaisse and grilled garlic. Berlin was Eisbrei with sauerkraut and Kartoffelsalat, Rome was the ice cream I ate without paying in a tiny restaurant beside the river.

Empires do not go down quietly. Usually they take the whole world with them for a while. The unconscious won’t stay un. And into this cauldron the hurricanes and fires blow, one after another…The carbon that had for millennia slept beneath the planet’s crust in vast and oozy subterranean cemeteries was suddenly spat into the air through smokestacks, chimneys, exhaust pipes. It stayed up there and commenced absorbing more and more of the radiant heat of the sun, causing the earth to precipitously warm, the ice at its poles to melt, its oceans to rise, their currents to shift. You are no doubt by now familiar with this process. What is it, really, though, but a haunting—the ancient dead disturbed from slumber, punishing us for our greed and blindness, our restless lack of reverence? What is it but the past come back, and time unhinged, collapsing?

In the scenario I currently favor, life was regulated at first without feelings of any sort. There was no mind and no consciousness. There was a set of homeostatic mechanisms blindly making the choices that would turn out to be more conducive to survival. The arrival of nervous systems, capable of mapping and image making, opened the way for simple minds to enter the scene. During the Cambrian explosion, after numerous mutations, certain creatures with nervous systems would have generated not just images of the world around them but also an imagetic counterpart to the busy process of life regulation that was going on underneath. This would have been the ground for a corresponding mental state, the thematic content of which would have been valenced in tune with the condition of life, at that moment, in that body. The quality of the ongoing life state would have been felt.

There’s a story that comes from the tradition of the Desert Fathers, an order of Christian monks who lived in the wastelands of Egypt about seventeen hundred years ago. In the tale, a couple of monks named Theodore and Lucius shared the acute desire to go out and see the world. Since they’d made vows of contemplation, however, this was not something they were allowed to do. So, to satiate their wanderlust, Theodore and Lucius learned to “mock their temptations” by relegating their travels to the future. When the summertime came, they said to each other, “We will leave in the winter.” When the winter came, they said, “We will leave in the summer.” They went on like this for over fifty years, never once leaving the monastery or breaking their vows. Most of us, of course, have never taken such vows—but we choose to live like monks anyway, rooting ourselves to a home or a career and using the future as a kind of phony ritual that justifies the present. In this way, we end up spending (as Thoreau put it) “the best part of one’s life earning money in order to enjoy a questionable liberty during the least valuable part of it.” We’d love to drop all and explore the world outside, we tell ourselves, but the time never seems right. Thus, given an unlimited amount of choices, we make none. Settling into our lives, we get so obsessed with holding on to our domestic certainties that we forget why we desired them in the first place. Vagabonding is about gaining the courage to loosen your grip on the so-called certainties of this world. Vagabonding is about refusing to exile travel to some other, seemingly more appropriate, time of your life. Vagabonding is about taking control of your circumstances instead of passively waiting for them to decide your fate. Thus, the question of how and when to start vagabonding is not really a question at all. Vagabonding starts now. Even if the practical reality of travel is still months or years away, vagabonding begins the moment you stop making excuses, start saving money, and begin to look at maps with the narcotic tingle of possibility. From here, the reality of vagabonding comes into sharper focus as you adjust your worldview and begin to embrace the exhilarating uncertainty that true travel promises. In this way, vagabonding is not a merely a ritual of getting immunizations and packing suitcases. Rather, it’s the ongoing practice of looking and learning, of facing fears and altering habits, of cultivating a new fascination with people and places. This attitude is not something you can pick up at the airport counter with your boarding pass; it’s a process that starts at home. It’s a process by which you first test the waters that will pull you to wonderful new places.

Our precious lives, when you step back and look at them, are a kind of game. Try imagining the game described by the exciting copy above. A literal once-in-a-lifetime adventure—the grand game of life. You start playing. First, there’s a random character creation process that proceeds automatically as a collaboration between your parents. There’s the heartwarming opening with your mom and your dad and a thousand blessings and all that, and then finally, you get to dive in. You get a rough grasp on the controls, and then you’re tossed into “school,” a microcosmic tutorial for the heavy seas of society— The game’s setting—Earth. Awaiting us as we’re tossed into a corner of that oversized map is a massive sandbox game. There we have a vast array of choices, a spectacular degree of freedom, and countless minigames. Inspired by the hype, we advance just as advertised, but it’s not long before we realize something. —We’ve been had.

symphony isn’t what you’re going for. Leave the conductor and the sheet music behind. Build a jazz band instead. Jazz emphasizes individual spontaneity. The musicians know the overall structure of the song but have the freedom to improvise, riffing off one another other, creating incredible music. Of course, you can’t just remove the rules and processes, tell your team to be a jazz band, and expect it to be so. Without the right conditions, chaos will ensue. But now, after reading this book, you have a map. Once you begin to hear the music, keep focused. Culture isn’t something you can build up and then ignore. At Netflix, we are constantly debating our culture and expecting it will continually evolve. To build a team that is innovative, fast, and flexible, keep things a little bit loose. Welcome constant change. Operate a little closer toward the edge of chaos. Don’t provide a musical score and build a symphonic orchestra. Work on creating those jazz conditions and hire the type of employees who long to be part of an improvisational band. When it all comes together, the music is beautiful.

Like any overt school of mysticism, a movement seeking to achieve a vicious goal has to invoke the higher mysteries of an incomprehensible authority. An unread and unreadable book serves this purpose. It does not count on men’s intelligence, but on their weaknesses, pretensions and fears. It is not a tool of enlightenment, but of intellectual intimidation. It is not aimed at the reader’s understanding, but at his inferiority complex. An intelligent man will reject such a book with contemptuous indignation, refusing to waste his time on untangling what he perceives to be gibberish—which is part of the book’s technique: the man able to refute its arguments will not (unless he has the endurance of an elephant and the patience of a martyr). A young man of average intelligence—particularly a student of philosophy or of political science—under a barrage of authoritative pronouncements acclaiming the book as “scholarly,” “significant,” “profound,” will take the blame for his failure to understand. More often than not, he will assume that the book’s theory has been scientifically proved and that he alone is unable to grasp it; anxious, above all, to hide his inability, he will profess agreement, and the less his understanding, the louder his agreement—while the rest of the class are going through the same mental process. Most of them will accept the book’s doctrine, reluctantly and uneasily, and lose their intellectual integrity, condemning themselves to a chronic fog of approximation, uncertainty, self doubt. Some will give up the intellect (particularly philosophy) and turn belligerently into “pragmatic,” anti-intellectual Babbitts. A few will see through the game and scramble eagerly for the driver’s seat on the bandwagon, grasping the possibilities of a road to the mentally unearned. Within a few years of the book’s publication, commentators will begin to fill libraries with works analyzing, “clarifying” and interpreting its mysteries. Their notions will spread all over the academic map, ranging from the appeasers, who will try to soften the book’s meaning—to the glamorizers, who will ascribe to it nothing worse than their own pet inanities—to the compromisers, who will try to reconcile its theory with its exact opposite—to the avant-garde, who will spell out and demand the acceptance of its logical consequences. The contradictory, antithetical nature of such interpretations will be ascribed to the book’s profundity—particularly by those who function on the motto: “If I don’t understand it, it’s deep.” The students will believe that the professors know the proof of the book’s theory, the professors will believe that the commentators know it, the commentators will believe that the author knows it—and the author will be alone to know that no proof exists and that none was offered. Within a generation, the number of commentaries will have grown to such proportions that the original book will be accepted as a subject of philosophical specialization, requiring a lifetime of study—and any refutation of the book’s theory will be ignored or rejected, if unaccompanied by a full discussion of the theories of all the commentators, a task which no one will be able to undertake. This is the process by which Kant and Hegel acquired their dominance. Many professors of philosophy today have no idea of what Kant actually said. And no one has ever read Hegel (even though many have looked at every word on his every page).

That is the wrong way to think about perception. Let’s simplify it. The problem is something like the following: The brain is locked inside a bony skull, and let’s assume for the sake of this argument that the perception problem is the problem of figuring out what’s out there in the world giving rise to sensory signals impinging on our sensory surfaces—eyes and ears, and so on. Now, these sensory signals are noisy and ambiguous. They won’t have a one-to-one mapping with things out there in the world, whatever those may be. They don’t come labeled for the brain with convenient tags like “this is vision” or “this is hearing.” So perception has to involve a process of inference, of “best guessing,” in which the brain combines the sensory data with prior expectations or (usually implicit) beliefs about the way the world is, to come up with its best guess about the causes of that sensory data. Within this framework, what we perceive is constituted by those multilevel predictions that try to account for the sensory signals. We perceive what the brain infers caused those signals, not the sensory signals themselves, nor things in the world “in themselves” either. There is no such thing as “direct perception” of the world or of the self.

As I became older, I was given many masks to wear. I could be a laborer laying railroad tracks across the continent, with long hair in a queue to be pulled by pranksters; a gardener trimming the shrubs while secretly planting a bomb; a saboteur before the day of infamy at Pearl Harbor, signaling the Imperial Fleet; a kamikaze pilot donning his headband somberly, screaming 'Banzai' on my way to my death; a peasant with a broad-brimmed straw hat in a rice paddy on the other side of the world, stooped over to toil in the water; an obedient servant in the parlor, a houseboy too dignified for my own good; a washerman in the basement laundry, removing stains using an ancient secret; a tyrant intent on imposing my despotism on the democratic world, opposed by the free and the brave; a party cadre alongside many others, all of us clad in coordinated Mao jackets; a sniper camouflaged in the trees of the jungle, training my gunsights on G.I. Joe; a child running with a body burning from napalm, captured in an unforgettable photo; an enemy shot in the head or slaughtered by the villageful; one of the grooms in a mass wedding of couples, having met my mate the day before through our cult leader; an orphan in the last airlift out of a collapsed capital, ready to be adopted into the good life; a black belt martial artist breaking cinderblocks with his head, in an advertisement for Ginsu brand knives with the slogan 'but wait--there's more' as the commercial segued to show another free gift; a chef serving up dog stew, a trick on the unsuspecting diner; a bad driver swerving into the next lane, exactly as could be expected; a horny exchange student here for a year, eager to date the blonde cheerleader; a tourist visiting, clicking away with his camera, posing my family in front of the monuments and statues; a ping pong champion, wearing white tube socks pulled up too high and batting the ball with a wicked spin; a violin prodigy impressing the audience at Carnegie Hall, before taking a polite bow; a teen computer scientist, ready to make millions on an initial public offering before the company stock crashes; a gangster in sunglasses and a tight suit, embroiled in a turf war with the Sicilian mob; an urban greengrocer selling lunch by the pound, rudely returning change over the counter to the black patrons; a businessman with a briefcase of cash bribing a congressman, a corrupting influence on the electoral process; a salaryman on my way to work, crammed into the commuter train and loyal to the company; a shady doctor, trained in a foreign tradition with anatomical diagrams of the human body mapping the flow of life energy through a multitude of colored points; a calculus graduate student with thick glasses and a bad haircut, serving as a teaching assistant with an incomprehensible accent, scribbling on the chalkboard; an automobile enthusiast who customizes an imported car with a supercharged engine and Japanese decals in the rear window, cruising the boulevard looking for a drag race; a illegal alien crowded into the cargo hold of a smuggler's ship, defying death only to crowd into a New York City tenement and work as a slave in a sweatshop. My mother and my girl cousins were Madame Butterfly from the mail order bride catalog, dying in their service to the masculinity of the West, and the dragon lady in a kimono, taking vengeance for her sisters. They became the television newscaster, look-alikes with their flawlessly permed hair. Through these indelible images, I grew up. But when I looked in the mirror, I could not believe my own reflection because it was not like what I saw around me. Over the years, the world opened up. It has become a dizzying kaleidoscope of cultural fragments, arranged and rearranged without plan or order.

That is to say, believing that God writes books is bad enough, but because the cosmos is a perverse cornucopia, spouting endless tragedies and absurdities, the theist must go one step beyond even that foolish affirmation; she must cast aside all pretense of being a dignified, sentient rebel against the cosmic horrors, and perpetrate a bonus bit of nonsense: she must pretend to care about her manifestly fictional deity while actively ignoring most of what this deity is supposed to have miraculously penetrated the present world to tell her. Having resigned herself to the undead god’s tyranny, with no thought of resistance, the theist utterly abandons herself to the sway of mindless forces, heaping one absurdity upon another until the local process of complexification is complete: natural forces, including the biases and fallacies to which we’re prone,produce a fantasy world in the theist’s mind, a mental map that bears as little relation to natural reality as one cosmos would bear to another in the multiverse. The theist’s worldview, complete with anthropomorphisms, delusions, fallacies, and so forth, stands as an emergent level of reality, like scum floating to the surface which nevertheless boasts patterns of putrefaction that can be divined by an intrepid anthropologist.

The Positive Paradigm is: . . . a new, inclusive reality map, one people worldwide can easily comprehend and agree upon. It is equally compatible with scriptures and science, bridging the gap between them. It fulfills Einstein's intuited search for the Unified Field Theory, picturing how all parts of creation are related, interwoven and interdependent. Working with the Positive Paradigm empowers the "substantially new manner of thinking," which, Einstein said, is necessary "if mankind is to survive." For thousands of years, this genesis formula, the very heart of the creative process, was hidden as the secret treasure of initiates. Its knowledge was transmitted exclusively to qualified students in the inner circles of monastic schools. When Einstein intuited the theory of relativity and made it available to the general public, its long-foreseen abuse materialized. To Einstein's horror, it was misused to explode atomic bombs. This context justifies making the positive application of Einstein's inspired vision equally public now. For in its traditional context, this three-part formula is an essential piece of the knowledge puzzle. It has the powerful potential to offset earlier abuse with opposite and equally unifying results. A timely shift to the Positive Paradigm could tip the scales of history in favor of human survival. p. 11.

My huge generalities touched on millennials’ oversensitivity, their sense of entitlement, their insistence that they were always right despite sometimes overwhelming proof to the contrary, their failure to consider anything within its context, their joint tendencies of overreaction and passive-aggressive positivity—incidentally, all of these misdemeanors happening only sometimes, not always, and possibly exacerbated by the meds many this age had been fed since childhood by overprotective, helicopter moms and dads mapping their every move. These parents, whether tail-end baby boomers or Gen Xers, now seemed to be rebelling against their own rebelliousness because they felt they’d never really been loved by their own selfish narcissistic true-boomer parents, and who as a result were smothering their kids and not teaching them how to deal with life’s hardships about how things actually work: people might not like you, this person will not love you back, kids are really cruel, work sucks, it’s hard to be good at something, your days will be made up of failure and disappointment, you’re not talented, people suffer, people grow old, people die. And the response from Generation Wuss was to collapse into sentimentality and create victim narratives, instead of grappling with the cold realities by struggling and processing them and then moving on, better prepared to navigate an often hostile or indifferent world that doesn’t care if you exist.

Decouplers often trip up on this step in two ways. First, they are overly generic in articulating the CVC. When mapping the process of buying a car, auto executives tend to describe it as: feel the need to buy car > become aware of a car brand > develop an interest in the brand > visit the dealer > purchase the car. This is a start, but it is not specific enough. Decouplers must ask: When do people actually need a new car? How exactly do people become aware of car brands? How do people become interested in a make or model? And so on. The generic process of awareness, interest, desire, and purchase isn’t specific enough to help. Decouplers also flounder by failing to identify all the relevant stages in the value chain. For the car-buying process, a better description of the CVC might be: become aware that your car lease will expire in one month > feel the need to purchase a new car > develop a heightened interest in car ads > visit car manufacturers’ websites > create a set of two or three brands of interest > visit third-party auto websites > compare options of cars in the same category > choose a model > shop online for the best price > visit the nearest dealer to see if they have the model in stock > see if they can beat the best online price > test-drive the cars > decide about financing, warranty, and other add-ons > negotiate a final price > sign the contract > pick up the car > use it > wait for the lease to expire again. With this far more detailed CVC, we can fully appreciate the complexity of the car-buying

Well, Gordon assigned me to write a major piece of software for the Apple Macintosh. Financial spreadsheet, accounting, that sort of thing, powerful, easy to use, lots of graphics. I asked him exactly what he wanted in it, and he just said, ‘Everything. I want the top piece of all-singing, all-dancing business software for that machine.’ And being of a slightly whimsical turn of mind I took him literally. “You see, a pattern of numbers can represent anything you like, can be used to map any surface, or modulate any dynamic process—and so on. And any set of company accounts are, in the end, just a pattern of numbers. So I sat down and wrote a program that’ll take those numbers and do what you like with them. If you just want a bar graph it’ll do them as a bar graph, if you want them as a pie chart or scatter graph it’ll do them as a pie chart or scatter graph. If you want dancing girls jumping out of the pie chart in order to distract attention from the figures the pie chart actually represents, then the program will do that as well. Or you can turn your figures into, for instance, a flock of seagulls, and the formation they fly in and the way in which the wings of each gull beat will be determined by the performance of each division of your company. Great for producing animated corporate logos that actually mean something. “But the silliest feature of all was that if you wanted your company accounts represented as a piece of music, it could do that as well. Well, I thought it was silly. The corporate world went bananas over it.

Sometimes it seems as though we are not going anywhere as we walk through the city, that we are only looking for a way to pass the time, and that it is only our fatigue that tells us where and when we should stop. But just as one step will inevitably lead to the next step, so it is that one thought inevitably follows from the previous thought, and in the event that a thought should engender more than a single thought (say two or three thoughts, equal to each other in all their consequences), it will be necessary not only to follow the first thought to its conclusion, but also to backtrack to the original position of that thought in order to follow the second thought to its conclusion, and then the third thought, and so on, and in this way, if we were to try to make an image of this process in our minds, a network of paths begins to be drawn, as in the image of the human bloodstream (heart, arteries, veins, capillaries), or as in the image of a map (of city streets, for example, preferably a large city, or even of roads, as in the gas station maps of roads that stretch, bisect, and meander across a continent), so that what we are really doing when we walk through the city is thinking, and thinking in such a way that our thoughts compose a journey, and this journey is no more or less than the steps we have taken, so that, in the end, we might safely say that we have been on a journey, and even if we do not leave our room, it has been a journey, and we might safely say that we have been somewhere, even if we don’t know where it is.

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Feeling stressed and feeling overwhelmed seem to be related to our perception of how we are coping with our current situation and our ability to handle the accompanying emotions: Am I coping? Can I handle this? Am I inching toward the quicksand? Jon Kabat-Zinn describes overwhelm as the all-too-common feeling “that our lives are somehow unfolding faster than the human nervous system and psyche are able to manage well.” This really resonates with me: It’s all unfolding faster than my nervous system and psyche can manage it. When I read that Kabat-Zinn suggests that mindful play, or no-agenda, non-doing time, is the cure for overwhelm, it made sense to me why, when we were blown at the restaurant, we weren’t asked to help problem-solve the situation. We were just asked to engage in non-doing. I’m sure experience taught the managers that doing nothing was the only way back for someone totally overwhelmed. The non-doing also makes sense—there is a body of research that indicates that we don’t process other emotional information accurately when we feel overwhelmed, and this can result in poor decision making. In fact, researcher Carol Gohm used the term “overwhelmed” to describe an experience where our emotions are intense, our focus on them is moderate, and our clarity about exactly what we’re feeling is low enough that we get confused when trying to identify or describe the emotions. In other words: On a scale of 1 to 10, I’m feeling my emotions at about 10, I’m paying attention to them at about 5, and I understand them at about 2. This is not a setup for successful decision making. The big learning here is that feeling both stressed and overwhelmed is about our narrative of emotional and mental depletion—there’s just too much going on to manage effectively.

This is the part of the book where the author usually sums it all up in a conclusion chapter and announces, “I did it!” I suppose I could have titled it “The Finale,” but that’s just not me. I don’t think you ever reach a point in life (or in writing!) where you get to say that. It ain’t over till it’s over. I want to be an eternal student, always pushing myself to learn more, fear less, fight harder. What lies in the future? Truthfully, I don’t know. For some people, that’s a scary thought. They like their life mapped out and scheduled down to the second. Not me. Not anymore. I take comfort in knowing not everything is definite. There’s where you find the excitement, in the unknown, uncharted, spaces. If I take the lead in my life, I expect that things will keep changing, progressing, moving. That’s the joy for me. Where will I go next? What doors will open? What doors will close? All I can tell you is that I will be performing and connecting with people--be it through dance, movies, music, or speaking. I want to inspire and create. I love the phrase “I’m created to create.” That’s what I feel like, and that’s what makes me the happiest. I’m building a house right now--my own extreme home makeover. I love the process of tearing something down and rebuilding it, creating something from nothing and bringing my artistic vision to it. I will always be someone who likes getting his hands dirty. But the blueprint of my life has completely changed from the time I was a little boy dreaming about fame. It’s broadened and widened. I want variety in my life; I like my days filled with new and different things. I love exploring the world, meeting new people, learning new crafts and art. It’s why you might often read what I’m up to and scratch your head: “I didn’t know Derek did that.” I probably didn’t before, but I do now.

The world can be validly construed as a forum for action, as well as a place of things. We describe the world as a place of things, using the formal methods of science. The techniques of narrative, however – myth, literature, and drama – portray the world as a forum for action. The two forms of representation have been unnecessarily set at odds, because we have not yet formed a clear picture of their respective domains. The domain of the former is the 'objective world' – what is, from the perspective of intersubjective perception. The domain of the latter is 'the world of value' – what is and what should be, from the perspective of emotion and action. The world as forum for action is 'composed,' essentially, of three constituent elements, which tend to manifest themselves in typical patterns of metaphoric representation. First is unexplored territory – the Great Mother, nature, creative and destructive, source and final resting place of all determinate things. Second is explored territory – the Great Father, culture, protective and tyrannical, cumulative ancestral wisdom. Third is the process that mediates between unexplored and explored territory – the Divine Son, the archetypal individual, creative exploratory 'Word' and vengeful adversary. We are adapted to this 'world of divine characters,' much as the 'objective world.' The fact of this adaptation implies that the environment is in 'reality' a forum for action, as well as a place of things. Unprotected exposure to unexplored territory produces fear. The individual is protected from such fear as a consequence of 'ritual imitation of the Great Father' – as a consequence of the adoption of group identity, which restricts the meaning of things, and confers predictability on social interactions. When identification with the group is made absolute, however – when everything has to be controlled, when the unknown is no longer allowed to exist – the creative exploratory process that updates the group can no longer manifest itself. This 'restriction of adaptive capacity' dramatically increases the probability of social aggression and chaos. Rejection of the unknown is tantamount to 'identification with the devil,' the mythological counterpart and eternal adversary of the world-creating exploratory hero. Such rejection and identification is a consequence of Luciferian pride, which states: all that I know is all that is necessary to know. This pride is totalitarian assumption of omniscience – is adoption of 'God’s place' by 'reason' – is something that inevitably generates a state of personal and social being indistinguishable from hell. This hell develops because creative exploration – impossible, without (humble) acknowledgment of the unknown – constitutes the process that constructs and maintains the protective adaptive structure that gives life much of its acceptable meaning. 'Identification with the devil' amplifies the dangers inherent in group identification, which tends of its own accord towards pathological stultification. Loyalty to personal interest – subjective meaning – can serve as an antidote to the overwhelming temptation constantly posed by the possibility of denying anomaly. Personal interest – subjective meaning – reveals itself at the juncture of explored and unexplored territory, and is indicative of participation in the process that ensures continued healthy individual and societal adaptation. Loyalty to personal interest is equivalent to identification with the archetypal hero – the 'savior' – who upholds his association with the creative 'Word' in the face of death, and in spite of group pressure to conform. Identification with the hero serves to decrease the unbearable motivational valence of the unknown; furthermore, provides the individual with a standpoint that simultaneously transcends and maintains the group.

Meanwhile, in Europe, the Renaissance continued, and I began to see the full scope of the Second Insight. The power of the church to define reality was diminishing, and Europeans were feeling as though they were awakening to look at life anew. Through the courage of countless individuals, all inspired by their intuitive memories, the scientific method was embraced as a democratic process of exploring and coming to understand the world in which humans found themselves. This method—exploring some aspect of the natural world, drawing conclusions, then offering this view to others—was thought of as the consensus-building process through which we would be able, finally, to understand mankind’s real situation on this planet, including our spiritual nature. But those in the church, entrenched in Fear, sought to squelch this new science. As political forces lined up on both sides, a compromise was reached. Science would be free to explore the outer, material world, but must leave spiritual phenomena to the dictates of the still-influential churchmen. The entire inner world of experience—our higher perceptual states of beauty and love, intuitions, coincidences, interpersonal phenomena, even dreams—all were, at first, off limits to the new science. Despite these restrictions, science began to map out and describe the operation of the physical world, providing information rich in ways to increase trade and utilize natural resources. Human economic security increased, and slowly we began to lose our sense of mystery and our heartfelt questions about the purpose of life. We decided it was purposeful enough just to survive and build a better, more secure world for ourselves and our children. Gradually we entered the consensus trance that denied the reality of death and created the illusion that the world was explained and ordinary and devoid of mystery. In spite of our rhetoric, our once-strong intuition of a spiritual source was being pushed farther into the background. In this growing materialism, God could only be viewed as a distant Deist’s God, a God who merely pushed the universe into being and then stood back to let it run in a mechanical sense, like a predictable machine, with every effect having a cause, and unconnected events happening only at random, by chance alone.

You have unfairly tasked me with three very difficult questions. I was very interested in your comments about Christ’s atheism on the cross. That final moment of atheism, that’s something I have never thought about in that way. It’s a very interesting thought because what it really ….it’s an unbelievably merciful idea in some sense. That the burden of life is so unbearable and you see in the Christian passion, of course, torture, unfair judgement by society, betrayal by friends and then a low death. That’s about …as bad as it gets. Right? Which is why it is an archetypal story. It’s about as bad as it gets. And the story that you describe points out that it’s so bad that even God himself might despair about the essential quality of being. Right? Right. So that is merciful in some sense because it does say that there is something that’s built into the fabric of existence, that tests us so severely in our faith about being itself that even God himself falls prey to the temptation to doubt. So that’s…ok now… There is a very large critical literature that suggests that if you want to develop optimal resilience, what you do is lay out a pathway towards somewhere better, someone comes in, they have a problem, you try to figure out what the problem is and then you try to figure out what might constitute a solution. So you have a map. And it’s a tentative map of how you get from where things aren’t so good to where they are better. And then you have the person go out in the world and confront those things that they are avoiding, that are stopping them from moving to that higher place. And there’s an archetypal reality to that, you’re in a fallen state, you are attempting to redeem yourself and there is a process by which that has to occur. And that process involves voluntary confrontation with what you’re afraid of, disgusted by and inclined to avoid. And that’s works. Every psychological school agrees upon that exposure therapy, psychoanalysts expose you to the tragedies of your past, and redeem you in that manner, the behaviourists expose you to the terrors of the present and redeem you in that manner, but there is a broad agreement between psychological schools that that works. My sense is that we are called upon as individuals precisely to do that in our life. We are faced by this unbearable reality, that you made reference to when you talked about the situation on the cross, life itself is fundamentally - and this is a pessimism that we might share - it’s fundamentally suffering and malevolence. But this is I think where we differ, I believe that the evidence suggests that the light that you discover in your life is proportionate to the amount of darkness that you are willing to forthrightly confront and that there is no necessarily upper limit to that. So I think that the good that people are capable of it’s a higher good than the evil that people are capable of. And believe me that I do not say that lightly, given that I know about the evil that people are capable of. And I believe that the central psychological message of the biblical corpus fundamentally it’s that. That’s why it culminates in some sense with the idea that it is necessary to confront the devil and to accept the unjustness of your tortured mortality. If you can do that, and that’s a challenge sufficient to challenge even God himself, you have the best chance of transcending it, and living the kind of life that would set your house in order and everyone’s house in order at the same time. And I think that’s true even in states like North Korea...

It is in the heart that the mystery of spiritual conception takes place. This is not the physical heart but what the Sufis call the heart of hearts. The heart of hearts is the heart of the Self which is on the right side of the physical body. In the moment of spiritual conception a special energy is infused into this heart which makes it spin in a particular way. I once had a vision in which my heart was cut open with a knife, taken out and breathed upon—the dust was blown off—and then spun. My teacher did not interpret this inner happening but said that I would come to understand it. Years later I heard her say to someone else that once the heart has been spun in this way it remains spinning for the rest of that person’s incarnation. The divine energy of the Self vibrates at a higher frequency to our ordinary human self. Through the spinning of the heart, the higher consciousness of the Self is able to be integrated into the lower vehicles, into the denser dimensions of the human being. All the wayfarer’s spiritual work has been a preparation for this moment, and from now on the work will be to give birth to this seed of consciousness, to attune one’s waking consciousness to the higher vibrations of the Self that are now spinning within the heart. This is the gradual process of awakening to the consciousness of the heart, opening the eye of the heart through which the Beloved is able to experience His creation. Sufis are known as “a brotherhood of migrants who ‘keep watch’ on the world and for the world,” because through the open eye of His lovers’ hearts the Beloved keeps watch on the world. Through His lovers’ hearts humanity is kept attuned to the Beloved. Just as a single heart is spun when the individual is ready to contain the higher energy of the Self, so does this same process happen with a group. When the group has a central core bonded together in love then its collective heart, its central core of light, is spun. In order to help this process, groups of souls that have been bonded together in past lifetimes are forming specific groups. They hold the spiritual core of the group that allows many others to be included in this dynamic unfolding. The spinning hearts of the lovers of God are forming the map made of points of light which I referred to in the previous chapter. At this time His lovers are being positioned around the planet. Some have already been positioned. Some are moving to physical locations while others are having their hearts awakened to this hidden purpose. Slowly this map is being unfolded, and in certain important places lovers are forming clusters of points of light. Certain spiritual groups have been formed or are being formed to contain these clusters as dynamic centers of light. When this map of light around the world is fully unfolded it will be able to contain and transform the energy structure of the planet. It has the potential to be the bond that will enable the world soul, the anima mundi, to be impregnated with a higher consciousness. The hearts of His lovers form part of the hidden heart of the world. As this map is unfolding so their spinning hearts can open the heart of the world. At this moment in cosmic time the planet is being aligned with its inner source, allowing the world to be infused with a certain cosmic energy that can dramatically speed up the evolution of this planet. If the heart of the world opens, it can receive this frequency of cosmic energy and directly implant it into the hearts of people. This would alter human life more than we could imagine. It is to help in this opening of the heart that many old souls have incarnated at this particular time and are working together. (p. 36 - 38)

• No matter how open we as a society are about formerly private matters, the stigma around our emotional struggles remains formidable. We will talk about almost anyone about our physical health, even our sex lives, but bring depression, anxiety or grief , and the expression on the other person would probably be "get me out of this conversation" • We can distract our feelings with too much wine, food or surfing the internet, • Therapy is far from one-sided; it happens in a parallel process. Everyday patients are opening up questions that we have to think about for ourselves, • "The only way out is through" the only way to get out of the tunnel is to go through, not around it • Study after study shows that the most important factor in the success of your treatment is your relationship with the therapist, your experience of "feeling felt" • Attachment styles are formed early in childhood based on our interactions with our caregivers. Attachment styles are significant because they play out in peoples relationships too, influencing the kind of partners they pick, (stable or less stable), how they behave in a relationship (needy, distant, or volatile) and how the relationship tend to end (wistfully, amiably, or with an explosion) • The presenting problem, the issue somebody comes with, is often just one aspect of a larger problem, if not a red herring entirely. • "Help me understand more about the relationship" Here, here's trying to establish what’s known as a therapeutic alliance, trust that has to develop before any work can get done. • In early sessions is always more important for patients to feel understood than it is for them to gain any insight or make changes. • We can complain for free with a friend or family member, People make faulty narratives to make themselves feel better or look better in the moment, even thought it makes them feel worse over time, and that sometimes they need somebody else to read between the lines. • Here-and-now, it is when we work on what’s happening in the room, rather than focusing on patient's stories. • She didn't call him on his bullshit, which this makes patients feel unsafe, like children's whose parent's don’t hold them accountable • What is this going to feel like to the person I’m speaking to? • Neuroscientists discovered that humans have brain cells called mirror neurons, that cause them to mimic others, and when people are in a heightened state of emotion, a soothing voice can calm their nervous system and help them stay present • Don’t judge your feelings; notice them. Use them as your map. Don’t be afraid of the truth. • The things we protest against the most are often the very things we need to look at • How easy it is, I thought, to break someone’s heart, even when you take great care not to. • The purpose on inquiring about people's parent s is not to join them in blaming, judging or criticizing their parents. In fact it is not about their parents at all. It is solely about understanding how their early experiences informed who they are as adults so that they can separate the past from the present (and not wear psychological clothing that no longer fits) • But personality disorders lie on a spectrum. People with borderline personality disorder are terrified of abandonment, but for some that might mean feeling anxious when their partners don’t respond to texts right away; for others that may mean choosing to stay in volatile, dysfunctional relationships rather than being alone. • In therapy we aim for self compassion (am I a human?) versus self esteem (Am I good or bad: a judgment) • The techniques we use are a bit like the type of brain surgery in which the patient remains awake throughout the procedure, as the surgeons operate, they keep checking in with the patient: can you feel this? can you say this words? They are constantly calibrating how close they are to sensitive regions of the brain, and if they hit one, they back up so as not to damage it.

All too often companies respond to business needs by shopping for “proven” solutions, repeatable processes to achieve a desired outcome. They call these “best practices,” which for many translates into Don’t tell me why something worked, tell me how they did it.

Some internal process held him rapt. He had begun, perhaps, to map the paths inside himself which led to the Past. This gave him an absentminded air, and an irritable one, as if by our presence we interrupted some private conversation--although had anyone suggested this he would have rejected it angrily. Attempting to live simultaneously in two worlds, he rode moodily ahead and seemed to see nothing--head bowed into rain, blood-red armour pulsing like a beacon. If it was madness then it was only the madness that has infected all his people since their Rebirth. They will learn in the end that the journey they long for is impossible, and accept the world as it is.

As Deming is commonly reported to have said, “If you can’t describe what you are doing as a process, you don’t know what you’re doing.

No Some Yes G. Overall Performance Objective Is the performance objective: ___ ___ ___ 1. Clear (you/others can construct an assessment to test learners)? ___ ___ ___ 2. Feasible in the learning and performance contexts (time, resources, etc)? ___ ___ ___ 3. Meaningful in relation to goal and purpose for instruction (not insignificant)? H. (Other) ___ ___ ___ 1. Your complete list of performance objectives becomes the foundation for the next phase of the design process, developing criterion-referenced test items for each objective. The required information and procedures are described in Chapter 7. Judge the completeness of given performance objectives. Read each of the following objectives and judge whether it includes conditions, behaviors, and a criterion. If any element is missing, choose the part(s) omitted. 1. Given a list of activities carried on by the early settlers of North America, understand what goods they produced, what product resources they used, and what trading they did. a. important conditions and criterion b. observable behavior and important conditions c. observable behavior and criterion d. nothing 2. Given a mimeographed list of states and capitals, match at least 35 of the 50 states with their capitals without the use of maps, charts, or lists. a. observable response b. important conditions c. criterion performance d. nothing 3. During daily business transactions with customers, know company policies for delivering friendly, courteous service. a. observable behavior b. important conditions c. criterion performance d. a and b e. a and c 4. Students will be able to play the piano. a. important conditions b. important conditions and criterion performance c. observable behavior and criterion performance d. nothing 5. Given daily access to music in the office, choose to listen to classical music at least half the time. a. important conditions b. observable behavior c. criterion performance d. nothing Convert instructional goals and subordinate skills into terminal and subordinate objectives. It is important to remember that objectives are derived from the instructional goal and subordinate skills analyses. The following instructional goal and subordinate skills were taken from the writing composition goal in Appendix E. Demonstrate conversion of the goal and subordinate skills in the goal analysis by doing the following: 6. Create a terminal objective from the instructional goal: In written composition, (1) use a variety of sentence types and accompanying punctuation based on the purpose and mood of the sentence, and (2) use a variety of sentence types and accompanying punctuation based on the complexity or structure of the sentence. 7. Write performance objectives for the following subordinate skills: 5.6 State the purpose of a declarative sentence: to convey information 5.7 Classify a complete sentence as a declarative sentence 5.11 Write declarative sentences with correct closing punctuation. Evaluate performance objectives. Use the rubric as an aid to developing and evaluating your own objectives. 8. Indicate your perceptions of the quality of your objectives by inserting the number of the objective in either the Yes or No column of the checklist to reflect your judgment. Examine those objectives receiving No ratings and plan ways the objectives should be revised. Based on your analysis, revise your objectives to correct ambiguities and omissions. P