Pizza Life Quotes

My love is pizza shaped. Won’t you have a slice? It’s circular, so there’s enough to go around.


Look at him. Whole life turned upside down, and he’s in there making pizza rolls.

Gino’s Pizza Boy had the look of someone who’s biggest aspiration in life was to make it out of high school after two senior years.

The love stories sold us the wrong thing. The best kind of love doesn’t happen on moonlit walks and romantic vacations. It happens in between the folds of everyday life. It’s not grand gestures that show how you feel, it’s all the little secret things you do to make her life better that you never tell her about. Taking the end piece of the bread at breakfast so she can have the last middle piece for her sandwich when you pack her lunch. Making sure her car always has gas so she never has to stop at the pump. Telling her you’re not cold and to take your jacket when you are in fact, very, very cold. It’s watching TV on a rainy Sunday while you’re doing laundry and turning her light off when she’s fallen asleep reading. Sharing pizza crusts and laughing about something the kids did and taking care of each other when you’re sick. It isn’t glamorous, it isn’t all butterflies and stars in your eyes. It’s real. This is the kind of love that forever is made of. Because if it’s this good when life is draining and mundane and hard, think of how wonderful it will be when the love songs are playing and the moon is out.

Households that have lost the soul of cooking from their routines may not know what they are missing: the song of a stir-fry sizzle, the small talk of clinking measuring spoons, the yeasty scent of rising dough, the painting of flavors onto a pizza before it slides into the oven.

Welcome to Freddy Fazbear's Pizza. A magical place for kids and grown-ups alike, where fantasy and fun come to life. Fazbear Entertainment is not responsible for damage to property or person. Upon discovering that damage or death has occurred, a missing person report will be filed within 90 days, or as soon property and premises have been thoroughly cleaned and bleached, and the carpets have been replaced.

We all get old. We all get wrinkles. Life is short. Eat that pizza. Drink that wine. Shut down that bully eejit who tortures you.

Cut my life into pizzas. this is my plastic fork. oven baking, no breathing, dont give a fuck if its carbs that i'm eating' -Catherine Spann

Life is a lot like pizza… But in fact, Hank, the fundamental thing that all critical reading does is reveal to us there are not easy definitions that distinguish us from them. Reading with an eye toward metaphor allows us to become the person we’re reading about while reading about them. That’s why there are symbols in books and why your English teacher deserves your attention. Ultimately it doesn’t matter if the author intended a symbol to be there because the job of reading is not to understand the author’s intent. The job of reading is to use stories as a way into other people as we see ourselves, and when we do that we can look out at the world and see a giant endless set of beautiful variations of pizzas; the whole world composed of billions of beautiful, delicious pizzas.

Little Life Lesson 51: When selecting a member of a group to put on the Endangered Species List, it’s probably best not to pick the least popular person, because there is always a chance everyone will shrug and be like, "Um, okay. Hey, anyone want pizza?" and leave.

Moments from their life together flickered: their first time making love. Eating pizza on the floor of their city apartment. The way he gently laid his thumb to still her wildly twitching eye. Who was he now? Who was she? What was happening? … Yes, my partner is a thief. A thief in the night.

Well, life isn't a cakewalk, is it?! Eighty-nine percent of the world's most valuable art was created by men living in rat-infested flats. You think Velásquez wore Adidas? You think he enjoyed the luxuries of central heating and twenty-four-hour pizza delivery?!

Life is mostly pain and struggle; the rest is love and deep dish pizza.

Life really is amazing, and when you're about to lose it, you finally notice that you never really took it in before. And you realize the sheer magnitude of what it involves, from your first kiss to your hundredth slice of pizza. I guess that's why those tears drifted down my cheeks.

When did they stop putting toys in cereal boxes? When I was little, I remember wandering the cereal aisle (which surely is as American a phenomenon as fireworks on the Fourth of July) and picking my breakfast food based on what the reward was: a Frisbee with the Trix rabbit's face emblazoned on the front. Holographic stickers with the Lucky Charms leprechaun. A mystery decoder wheel. I could suffer through raisin bran for a month if it meant I got a magic ring at the end. I cannot admit this out loud. In the first place, we are expected to be supermoms these days, instead of admitting that we have flaws. It is tempting to believe that all mothers wake up feeling fresh every morning, never raise their voices, only cook with organic food, and are equally at ease with the CEO and the PTA. Here's a secret: those mothers don't exist. Most of us-even if we'd never confess-are suffering through the raisin bran in the hopes of a glimpse of that magic ring. I look very good on paper. I have a family, and I write a newspaper column. In real life, I have to pick superglue out of the carpet, rarely remember to defrost for dinner, and plan to have BECAUSE I SAID SO engraved on my tombstone. Real mothers wonder why experts who write for Parents and Good Housekeeping-and, dare I say it, the Burlington Free Press-seem to have their acts together all the time when they themselves can barely keep their heads above the stormy seas of parenthood. Real mothers don't just listen with humble embarrassment to the elderly lady who offers unsolicited advice in the checkout line when a child is throwing a tantrum. We take the child, dump him in the lady's car, and say, "Great. Maybe YOU can do a better job." Real mothers know that it's okay to eat cold pizza for breakfast. Real mothers admit it is easier to fail at this job than to succeed. If parenting is the box of raisin bran, then real mothers know the ratio of flakes to fun is severely imbalanced. For every moment that your child confides in you, or tells you he loves you, or does something unprompted to protect his brother that you happen to witness, there are many more moments of chaos, error, and self-doubt. Real mothers may not speak the heresy, but they sometimes secretly wish they'd chosen something for breakfast other than this endless cereal. Real mothers worry that other mothers will find that magic ring, whereas they'll be looking and looking for ages. Rest easy, real mothers. The very fact that you worry about being a good mom means that you already are one.

Because cooks love the social aspect of food, cooking for one is intrinsically interesting. A good meal is like a present, and it can feel goofy, at best, to give yourself a present. On the other hand, there is something life affirming in taking the trouble to feed yourself well, or even decently. Cooking for yourself allows you to be strange or decadent or both. The chances of liking what you make are high, but if it winds up being disgusting, you can always throw it away and order a pizza; no one else will know. In the end, the experimentation, the impulsiveness, and the invention that such conditions allow for will probably make you a better cook.

In the darkest hour of winter, when the starlings had all flown away, Gretel Samuelson fell in love. It happened the way things are never supposed to happen in real life, like a sledgehammer, like a bolt from out of the blue. One minute she was a seventeen year-old senior in high school waiting for a Sicilian pizza to go; the next one she was someone whose whole world had exploded, leaving her adrift in the Milky Way, so far from earth she was walking on stars.

I stood in the doorway pondering the difference between naked and nude, and the pizza delivery guy probably wondered if I was going to go put on some clothes and pay him.

What is life, it comes to me, without the occasional risk of pizza?

Can't always have life the way we want it. But there's always pizza.

I think some people are just born broken. I think about life as one big Laundromat and some people just have one little bag to do—it’ll only take them a quick cycle to get through—but others, they have bags and bags of it, and it’s just so much that it’s overwhelming to even think about starting. Is there even enough laundry detergent to get everything clean?

fMr. Oswald places the telescope on the desk in front of us. "This," he says proudly, "Is a Broadhurst. It was the most powerful telescope for backyard veiwing in its day." Which was when?" Lizzy asks. The nineteen thirties," he replies. "Isn't it a beauty? On a clear night, you could see the whole entire solar system with this one." Unable to stop myself, I blurt out, "My very energetic mother just served us nine pizzas." Lizzy gawks at me like I have two heads. "He's lost it; he's finally lost it. I knew this day would come." Mr. Ozwald chuckles. "Jeremy has just given us a mnemonic device for remembering the order of the planets.

I don't know what rituals my kids will carry into adulthood, whether they'll grow up attached to homemade pizza on Friday nights, or the scent of peppers roasting over a fire, or what. I do know that flavors work their own ways under the skin, into the heart of longing. Where my kids are concerned I find myself hoping for the simplest things: that if someday they crave orchards where their kids can climb into the branches and steal apples, the world will have trees enough with arms to receive them.

Your life is like a pizza. It could be round, it could be square. But you'll enjoy it most of all When it's something that you share.

As I lay in bed every night it felt like an invisible hippo was sitting on my chest, and I couldn’t help but think: I am wasting my life.

Qui n'a plus qu'un moment a vivre N'a plus rien a dissimuler

because six-year-olds don’t have real interests aside from double Dutch and Pizza Lunchables.

grabbed both slices of pizza, rolled them into one another, and bit down. My own invention, a pizza-wrapped pizza burrito.

It’s just down the street. I’ll walk” “You’re going to risk your life for pizza?

Han was a sickness of the soul, an acceptance of having a life that would be filled with sorrow and resentment and knowing that deep down, despite this acceptance, despite cold and hard facts that proved life was long and full of undeserved miseries, “hope” was still a word that carried warmth and meaning.

If this were a book written to entertain small children, you would know what would happen next. With the villain's identity and evil plans exposed, the police would arrive on the scene and place him in a jail for the rest of his life, and the plucky youngsters would go out for pizza and live happily ever after. But this book is about the Baudelaire orphans, and you and I know that these three unfortunate children living happily ever after is about as likely as Uncle Monty returning to life.

Sometimes you just look at a person in that moment and think yes, they're going to be important to me. They're going to change the shape my life takes. We're going to mean something to each other. This is the feeling I get as I watch Brigid try to fold an entire meat-lover's pizza in half, give up, and stack four slices directly on top of one another to shove them into her mouth.

At one point, I began to think that I had a divine doorman. Lenny was the most unlikely incarnation of God I could imagine, and yet, I kept drifting irresistibly towards this absurd conclusion. Despite my staunchly atheistic inclinations, I couldn't explain Lenny any other way. But eventually I came to my senses and realized that he was just one of those game show freaks with an encyclopedic memory. That didn't make him God, did it? Would God proclaim so regularly how much he likes Patsy's Pizza?

THEM AND US For them it was the 6 o'clock news. For us it was reality. They called for pizza. We called for medevacs. Their passion was success. Our passion was survival. They learned of life. We learned of death. They served dinner. We served our coutry. They can forget. We cannot.

(Lucy:) Why do you think I was such a little fatso? From eating the junk she bought. Snacks, sodas, and pizza that tastes like cardboard. I have fat cells that will scream for the rest of my life because of Mother. I'll never forgive her.

Folding her arms and closing her eyes, Hatsumi sank back into the corner of the seat. Her small gold earrings caught the light as the taxi swayed. Her midnight blue dress seemed to have been made to match the darkness of the cab. Every now and then her thinly daubed, beautifully formed lips would quiver slightly as if she had caught herself on the verge of talking to herself. Watching her, I could see why Nagasawa had chosen her as his special companion. There were any number of women more beautiful than Hatsumi, and Nagasawa could have made any of them his. But Hatsumi had some quality that could send a tremor through your heart. It was nothing forceful. The power she exerted was a subtle thing, but it called forth deep resonances. I watched her all the way to Shibuya, and wondered, without ever finding an answer, what this emotional reverberation that I was feeling could be. It finally hit me some dozen or so years later. I had come to Santa Fe to interview a painter and was sitting in a local pizza parlor, drinking beer and eating pizza and watching a miraculously beautiful sunset. Everything was soaked in brilliant red—my hand, the plate, the table, the world—as if some special kind of fruit juice had splashed down on everything. In the midst of this overwhelming sunset, the image of Hatsumi flashed into my mind, and in that moment I understood what that tremor of the heart had been. It was a kind of childhood longing that had always remained—and would forever remain—unfulfilled. I had forgotten the existence of such innocent, all-but-seared-in longing: forgotten for years to remember what such feelings had ever existed inside of me. What Hatsumi had stirred in me was a part of my very self that had long lain dormant. And when the realization struck me, it aroused such sorrow I almost burst into tears. She had been an absolutely special woman. Someone should have done something—anything—to save her. But neither Nagasawa nor I could have managed that. As so many of those I knew had done, Hatsumi reached a certain stage in her life and decided—almost on the spur of the moment—to end it. Two years after Nagasawa left for Germany, she married, and two years after that she slashed her wrists with a razor blade. It was Nagasawa, of course, who told me what had happened. His letter from Bonn said this: “Hatsumi’s death has extinguished something. This is unbearably sad and painful, even to me.” I ripped his letter to shreds and threw it away. I never wrote to him again.

There are all sorts of families," Tom's grandmother had remarked, and over the following few weeks Tom became part of the Casson family, as Micheal and Sarah and Derek-from-the-camp had done before him. He immediately discovered that being a member of the family was very different from being a welcome friend. If you were a Casson family member, for example, and Eve drifted in from the shed asking, "Food? Any ideas? Or shall we not bother?" then you either joined in the search of the kitchen cupboards or counted the money in the housekeeping jam jar and calculated how many pizzas you could afford. Also, if you were a family member you took care of Rose, helped with homework (Saffron and Sarah were very strict about homework), unloaded the washing machine, learned to fold up Sarah's wheelchair, hunted for car keys, and kept up the hopeful theory that in the event of a crisis Bill Casson would disengage himself from his artistic life in London and rush home to help.

I say it must have been great to grow up when men were men. He says men have always been what the are now, namely incapable of coping with life without the intervention of God the Almighty. Then in the oven behind him my pizza starts smoking and he says case in point.

You better cut the pizza in four pieces because I’m not hungry enough to eat six pieces.

is there something that we are meant to be, or is a life spent playing computer games and eating pizza as valid as one spent fighting poverty or serving the cause of justice?

Life is like a pizza. It is good to eat. You better share your pizza with me. You greedy Piggy slob.

Now, up until this point in my life, I’d shared that old theory that sex was like pizza. Even when it’s bad, it’s still pretty good. I now hated pizza. For several reasons. This was the worst kind of sex. This was machine-gun style: fast, fast, fast. This was thirty seconds on the tits, sixty seconds on something that was about an inch above where he should have been, and then in. And out. And in. And out. And in. And out. But at least it was over quick, right? Hell, no. This horribleness went on for months. Well, no. But for almost thirty minutes. Of in. And out. And in. And out. My poor hoohah felt like it had been sandblasted.

The 'swapping' is interesting. This practice one had thought confined to certain earnest Americans in the smaller, more tedious cities, to those wives and husbands who had read sex manuals and radically wanted more of life even if it had to be, like pizza, brought in from around the corner--all of this was accomplished by Bloomsbury in the lightest, most spontaneous and good-natured manner.

Despite her unrepentant aversion to Italian food, which her husband put down to her nation's historic distrust of Italy, she suddenly declared: "All I want in life is to be able to get a take-away pizza!

We were up the whole night just talking, walking the city. You can walk those blocks forever, take a break on the edge of the fountain, eat pizza and snow cones, awed by the human carnival all around you.

Foods Uniquely Designed to Screw Up Your Brain Bagels Biscuits Cake Cereal Milk chocolate/white chocolate Cookies Energy bars Crackers Doughnuts Muffins Pastas Pastries Pies Granola bars Pizza Pretzels Waffles Pancakes White bread Milkshakes Frozen yogurt Ice cream Batter Gravy Jams Jellies Fries Chips Granola

Since I am in this pain, the pain of having what is special taken from me, I look inside myself and I don’t like what I see: a man who is broken and alone. I think of all the time Lily and I spent together, just the two of us—the talks about boys, the Monopoly, the movies, the pizza nights—and I wonder how much of it was real. Dogs don’t eat pizza; dogs don’t play Monopoly. I know this on some level, but everything feels so true. How much of it was an elaborate construct to mask my own loneliness? How much of it was built to convince myself the attempts I made at real life—therapy, dating—were not just that: attempts?

I convince myself that I am having fun playing big lawyer in the big city-working all hours, surrounded by a ringing phone and day-old pizza crust. That I am reveling in this life of a caricature. But that would be a lie, because the truth is that I don't really feel much of anything at all. Just a dull ache around my edges.

I am learning that it is important to stop sometimes, and just have a drink and a gossip with friends, even as corpses start to pile up around you. Which they have been doing a lot recently. It's a balancing act, of course, but, by and large, the corpses will still be there in the morning, and you mustn't let it spoil your Domino's.

As a rule, she ate fairly healthily but all bets were off during times of stress. Proving the point, she’d just polished off an entire bag of pizza rolls by herself and was covered in crumbs and questioning her choices in life.

I didn’t even try it but the feeling that I got from being slightly high was so nice, I was so relaxed and happy and horny. Tomorrow Claude will be coming to my house, we will bake weed brownies on mugs, order pizza and have sex all the afternoon.

LOOK, I’M ONLY IN THIS FOR THE PIZZA. The publisher was like, “Oh, you did such a great job writing about the Greek gods last year! We want you to write another book about the Ancient Greek heroes! It’ll be so cool!” And I was like, “Guys, I’m dyslexic. It’s hard enough for me to read books.” Then they promised me a year’s supply of free pepperoni pizza, plus all the blue jelly beans I could eat. I sold out. I guess it’s cool. If you’re looking to fight monsters yourself, these stories might help you avoid some common mistakes—like staring Medusa in the face, or buying a used mattress from any dude named Crusty. But the best reason to read about the old Greek heroes is to make yourself feel better. No matter how much you think your life sucks, these guys and gals had it worse. They totally got the short end of the Celestial stick. By the way, if you don’t know me, my name is Percy Jackson. I’m a modern-day demigod—the son of Poseidon. I’ve had some bad experiences in my time, but the heroes I’m going to tell you about were the original old-school hard-luck cases. They boldly screwed up where no one had screwed up before. Let’s pick twelve of them. That should be plenty. By the time you finish reading about how miserable their lives were—what with the poisonings, the betrayals, the mutilations, the murders, the psychopathic family members, and the flesh-eating barnyard animals—if that doesn’t make you feel better about your own existence, then I don’t know what will. So get your flaming spear. Put on your lion-skin cape. Polish your shield, and make sure you’ve got arrows in your quiver. We’re going back about four thousand years to decapitate monsters, save some kingdoms, shoot a few gods in the butt, raid the Underworld, and steal loot from evil people. Then, for dessert, we’ll die painful tragic deaths. Ready? Sweet. Let’s do this.

What about the person who smokes, drinks, eats pasta and pepperoni pizza, and lives to be 100 because his life is so full of love, vitality, and purpose that he doesn’t want to leave it? I had a sneaking suspicion that there is a lot more to optimal health than we think.

RubyMars: Have you heard anything else about when you’re leaving for good? AHall80: Not yet, but everything seems to be on schedule. Should be about 8 weeks. The longest 8 weeks of my life. RubyMars: I’m sure. AHall80: I want a shitty, greasy, deep dish pizza like you can’t imagine. I can already taste it. AHall80: A hot shower… a real bed… AC everywhere… RubyMars: Clean clothes? AHall80: Clean clothes. Clean socks. No sand. RubyMars: Clean underwear. RubyMars: No sand? I thought you were planning on going to the beach? AHall80: The beach is different. There’s water. It isn’t just desert and more desert. RubyMars: I guess that makes sense. RubyMars: My brother said once that his goal is to never see sand in his life again. AHall80: For real. RubyMars: What I didn’t finish saying was that he said that, but he’s gone to Cancun twice with his boyfriend, LOL. AHall80: It’s different. I’m over this sand shit. AHall80: Never again RubyMars: Does that mean you’re dead set on not re-enlisting? AHall80: … RubyMars: Whatever you want. I’m not judging. We don’t have to talk about it. AHall80: It’s not that I don’t want to talk about it… RubyMars: But you don’t want to talk about it. AHall80: :] Basically. RubyMars: I’ll change the subject then. RubyMars: Have you gone #2 lately? AHall80: Three days ago. RubyMars: Are you joking? AHall80: I wish. RubyMars: AARON AHall80: I know. I KNOW. RubyMars: Does it hurt? AHall80: Uh, when it comes out? RubyMars: Omg RubyMars: Aaron RubyMars: I meant your stomach. RubyMars: Does your stomach hurt? RubyMars: I can’t breathe RubyMars: Or type RubyMars: I didn’t mean your… rectum. RubyMars: Aaron? RubyMars: Aaron? RubyMars: Are you there? RubyMars: AARON? AHall80: You’re not the only one who couldn’t breathe or type. RubyMars: LMAO I’m crying. AHall80: me too AHall80: me too RubyMars: I mean… you can tell me if your butt hurts too, I guess. AHall80: Ruby, stop RubyMars: Seriously. You can tell me. I won’t judge. RubyMars: It happens. RubyMars: I think. AHall80: Stop RubyMars: I can’t breathe AHall80: I don’t know when the last time I laughed so hard was. AHall80: Everyone is looking at me wondering wtf happened. RubyMars: Your rectum happened AHall80: BYE RubyMars: I can’t stop laughing AHall80: You’re never hearing from me again RubyMars: There are tears coming out of my eyes. AHall80: Bye. I’ll write you again when I find my balls. RubyMars: It was nice knowing you. AHall80: BYE

How many minutes of my life have I wasted staring at the microwave waiting for my plate to get hot while my food stays refrigerated? To save time, and add potentially years to my life, I've decided that I do like cold pizza. I learned that from my ducks, as they LOVE cold pizza.

Kate Moss famously said that “nothing tastes as good as skinny feels.” So I thought I’d put together a little list of things she’s obviously never tried before that taste so much better than buying into an oppressive body ideal could ever feel: Pasta, pizza, mangoes, avocados, doughnuts, peanut butter, sushi, bacon, chocolate cake, lemon cake, any cake really, blueberries, garlic bread, smoked salmon, poached eggs, apples, roast dinners, cookie dough, sweet potatoes, whipped cream, freshly squeezed orange juice, watermelon, gelato, paella, oh and cheese. You’re welcome, Kate!

There are lots of girls out there, Joshy. You’ll probably date a bunch of them. Or maybe you’ll only date a few. But one day, you’ll find the one.” He’d given Josh an all-knowing smile and wiped his hands on a napkin. “It will probably knock you over when you least expect it. At least that’s what happened with me. Your mother walked into my Biology 101 lab in college and there was something about her that made me take notice. We were lab partners and I could hardly focus on what we needed to do. I asked her out before we left the room. We were engaged a year later, but I knew right away I’d marry her someday. And every day I spent with her only made me more certain. She’d look at me in this special way…and my heart would melt. I wanted to make all her dreams come true and you know what? I’ve spent my life trying. I’ve never loved anyone as much as I love your mother and I never will.” And with that, his father had picked up another slice of pizza. “Someday you’ll find the one. And I can’t wait to meet her once you do.

I enjoy a torture session on the rowing machine and I also enjoy my mom’s homemade peach cobbler. I enjoy flopping like that dead fish with hips that can’t lie in dance class, and I also enjoy ordering pizza with my kid, renting a movie, and downing popcorn while we share some special time together. I enjoy seeing how much I can lift at the gym and I also enjoy stuffing a fresh chewy chocolate chip cookie into my face when I’m having a hard day.

We’d been to Boomer and Paula’s apartment once for Friday-night pizza. Their downstairs was an obstacle course of hanging plants in Velveeta-colored macramé holders that Paula had woven. Decoupaged greeting cards and studio portraits of Ashley covered the walls. Back at our place that evening, I had turned their home—their life—into a cartoon for Dante’s entertainment, had even gotten out of bed to imitate Paula’s walk. “Jut Butt,” I nicknamed her. Dante laughed so hard, he couldn’t breathe. Then he fell asleep while I sat up in bed, horrified at how vicious I could be toward a woman who’d just fed us.

If you can have one square of triple-thin-crust pizza and happily close the top of the box and put it in your refrigerator until the next day and not wake up periodically throughout the night asking yourself whether or not you made a huge mistake, then maybe this is not the book for you. BITCHES GOTTA EAT.

When life give you pizza, eat it quickly before anyone realizes that you have it.

If you ever forgot that money did not buy what mattered in life, New York pizza would remind you.

Life was too short to not eat pizza.

era, life was a constant physical challenge. We didn’t have refrigerators, preservatives, microwaves, fast food, or pizza delivery to help us put dinner on the table. Rather than rushing

Sewing on a button, like avoiding eye contact on the subway, is a basic life skill. Along with How to Windex a Mirror and How to Make English Muffin Pizza, sewing on a button was taught in the seventh grade by Miss Almeida in home ec. But home ec isn't on New York school curricula anymore. Home ec has gone the way of health class, where we learned you COULD get it from a doorknob.

A few of the horrendous facts include: He abducted and killed two women in one day and then took me out to dinner that evening. He raped and murdered women and then slept with me. He took my visiting family out for a fun evening of pizza. He then excused himself, went to a bar in South Seattle, found a young woman, and murdered her. The next day he was his charming self at a family event. One day when he was driving to Utah to go to law school, he called from Nampa, Idaho, to tell me he loved me. I learned later that he abducted a young woman that day and murdered her.

Our twenties are glazed in a raging insatiability. No matter how much we do, there is more to be done. More to see, more to experience, more to destruct. These years exude the rawness of life and the imperfection of youth. It’s walking around the kitchen naked with pizza at 3 a.m. It’s drunken life chats in bathroom stalls and falling in love. It’s days that feel like we have it all together and nights when it comes undone. These moments are half forgotten, lost in a blur of fury, of adventure and confusion, of black coffee and red wine. A restless restlessness like nothing we’ve known or will ever know again.

Processed, heated, and refined fats, as well as “trans fats” (hydrogenated fats), are the bad fats commonly found in foods such as margarine, shortening, your average American pizza, and the processed cheese so widely available in grocery stores. These bad fats have been linked to a higher risk of heart disease, macular degeneration, multiple sclerosis, certain cancers, diabetes, obesity, osteoporosis, infertility and endometriosis, and depression.3 (For more on fats, see chapter 16.)

Leon's life was all about discipline. He'd heard a weight-loss guru once explain that the key to maintaining a slim figure was to really "listen to your body" and only eat until it signaled that it was full. Leon had listened to his body. It wanted three entire pepperoni and mushroom pizzas every single day, plus a rather large cake. And malted milkshakes, the old fashioned kind you could make in your kitchen with an antique Hamilton Beech machine in avocado-colored plastic, served up in a tall red anodized aluminum cup. Leon's body was extremely verbose on what it wanted him to shovel into it. So Leon ignored his body.

he’d wound up losing his savings in two treasure-hunting expeditions. Mark’s gut feelings were how he wound up investing in a nonexistent Christmas tree factory. His gut feelings had saved him in Worcester. His gut feelings had made him sleep in his truck after Pizza Chinese. His gut feelings had saved Louise’s life.

We had almost exactly a year together as a couple after that. She wanted to swim the Great Barrier Reef. I wish we had gone. I wish we had read books to each other. We had one weekend of sexy-times in New York City while her father looked after the kids. I wish we’d had more. I wish we’d walked more. I wish we hadn’t sat in front of the TV so much. It was nice, we cuddled, we laughed at Stephen Colbert and Seth Meyers, but it didn’t make much in the way of memories. We did such ordinary, banal things. Ordered pizza and played Trivial Pursuit with her sister and her dad. Helped the kids with homework. We did dishes together more than we ever made love. What kind of life is that?” “Real life,” Harper said.

a fucking rat race that is. CosaNostra Pizza doesn't have any competition. Competition goes against the Mafia ethic. You don't work harder because you're competing against some identical operation down the street. You work harder because everything is on the line. Your name, your honor, your family, your life. Those burger flippers might have a better life expectancy—but what kind of life is it anyway, you have to ask yourself. That's why nobody, not even the Nipponese, can move pizzas faster than CosaNostra. The Deliverator is proud to wear the uniform, proud to drive the car, proud to march up the front walks of innumerable Burbclave homes, a grim vision in ninja black, a pizza on his shoulder, red LED digits

Imagine that the brain and the genitals are a couple of friends on vacation together, wandering down the street deciding where to have dinner. If they're women, it goes like this: The genitals notice any restaurant they pass, whether it's Thai food or pub grub, fast food or gourmet (while ignoring all the museums and shops),and say, "This is a restaurant. We could eat here." She has no strong opinion, she's just good at spotting restaurants. Meanwhile, the brain is assessing all the contextual factors [...] to decide whether she wants to try a place. "This place isn't delicious smelling enough," or "This place isn't clean enough," or "I'm not in the mood for pizza." The genitals might even notice a pet store and say, "There's pet food in here, I guess..." and the brain rolls her eyes and keeps walking. [...] Now, if the friends are men, it goes like this: The genitals notice only specific restaurants -- diners, say -- and don't notice any restaurants that aren't diners. Once they find a diner, the brain says, "A diner! I love diners," and the genitals agree, "This is a restaurant, we could eat here," unless there's some pretty compelling reason not to, like a bunch of drunks brawling outside.

One day you too will have stopped searching strangers' eyes for companionship. You won't lie in a cold bed with nothing but dark thoughts to warm you. You will not order a pizza for yourself in your empty apartment. One day you will have found your person. The one human being on this earth designed for you. The one that eases the pain in your heart and reminds you of why you are here. Why none of the other relationships worked. Why you had to go through heartache after heartache. And you will be thankful for all that pain because it now has brought so much happiness. You will look into your lover's eyes and feel something none of the others have made you feel. You will look into their eyes and realize they are the only ones you want to look into for the rest of your life. You will no longer feel alone.

I’d realized something after being with her. A valuable lesson that I think all the best and most enduring romances have figured out. The love stories sold us the wrong thing. The best kind of love doesn’t happen on moonlit walks and romantic vacations. It happens in between the folds of everyday life. It’s not grand gestures that show how you feel, it’s all the little secret things you do to make her life better that you never tell her about. Taking the end piece of the bread at breakfast so she can have the last middle piece for her sandwich when you pack her lunch. Making sure her car always has gas so she never has to stop at the pump. Telling her you’re not cold and to take your jacket when you are in fact, very, very cold. It’s watching TV on a rainy Sunday while you’re doing laundry and turning her light off when she’s fallen asleep reading. Sharing pizza crusts and laughing about something the kids did and taking care of each other when you’re sick. It isn’t glamorous, it isn’t all butterflies and stars in your eyes. It’s real. This is the kind of love that forever is made of. Because if it’s this good when life is draining and mundane and hard, think of how wonderful it will be when the love songs are playing and the moon is out.

After graduating from college, I was expected to find a good job. I didn't and instead dove into entrepreneurial ventures. My family thought I was crazy and proclaimed, “You're wasting a five-year education!” Peers thought I was delusional. Oh dear, delivering pizza and chauffeuring limousines while two business degrees hung from the wall?! Women wouldn't date me because I broke the professional, “college-educated” mold the fairy tale espoused. Going Fastlane and building momentum will require you to turn your back at the people who fart headwinds in your direction. You have to break free of society's gravitational force and their expectations. If you aren't mindful to this natural gravity, life can denigrate into a viscous self-perpetuating cycle, which is society's prescription for normal: Get up, go to work, come home, eat, watch a few episodes of Law and Order, go to bed … then repeat, day after day after day.

Maybe we’re feeling left out or defective, ashamed or insecure. The feelings get too big and … for many of us, the fix is to binge on treasure troves of sugar and fat: pizza, ice cream, cookies, cheese, chocolate. For a little while, the chemical relief numbs out the hurt. Hurt? Worry? It’s all shoved deep down beneath layers of chips or donuts. Hidden. Out of sight and out of mind. Until the chemical buzz begins to wear off … and it turns out that the feelings never went away. They’re still here. And worse, now there’s self-loathing and shame to add to the mix. So we punish ourselves … until the hurt gets too big, and the cycle starts again. For those of us who starve ourselves, the story isn’t much different. We’re still trying to escape overwhelming feelings—of being a fraud, not good enough, unworthy, a failure. Instead of indulging in cover-up chaos, undereaters (like I was) discover relief—even a sense of power—in artificial control.

I could take one wrong step off a curb and be crushed by a bus. I could choke on a piece of bread. The arteries around my heart might be clogging right now. I probably already have cancer. Someone in my apartment building might burn a frozen pizza tonight and fry me to death in my sleep. A mosquito could give me malaria. I don’t know how to tell if I’m inhaling carbon monoxide. I could be struck by lightning. I could have an aneurysm. I could starve to death. A tornado could tear me from my seat and pitch me into the sky. I could have a stroke. I could be crushed in a tsunami or an earthquake. I could get rabies. I could drown in an undertow. I could catch the plague. The earth could open up a sinkhole and swallow me. I could get typhoid… and a psychopath could kill me? The fact that a person could deliberately end another person’s life is hard for me to wrap my mind around. Given all the ways to die that are already looming over me, I have to worry about psychopaths, too?

To my complete and utter surprise, the writing on his door is gone. Vanished. “What happened?” I ask. It takes him a second before he realizes what I’m asking. “I washed it off,” he explains. “You what?” “I wasn’t going to, but I didn’t want the super to give me a hard time. Plus, I thought it might freak out some of my neighbors. You have to admit, death threats on doors can be pretty offensive, generally speaking. Not to mention the sheer fact that it made me look like a total asshole—like some old girlfriend was trying to get even.” “Did you take pictures at least?” “Actually, no.” He cringes. “That probably would’ve been a good idea.” “But Tray saw the writing, right?” “Um . . .” He nibbles his lip, clearly reading my angst. “You told me he was with you last night. You said you called him.” “I tried, but he didn’t pick up, and I didn’t want you to worry.” “So, you lied?” I snap. “I didn’t want you to worry,” he repeats. “Please, don’t be upset.” “How can I not be? We’re talking about your life here. You can’t go erasing evidence off your door. And you can’t be lying to me, either. How am I supposed to help you if you don’t tell me the truth?” “Why are you helping me?” he asks, taking a step closer. “I mean, I’m grateful and all, and you know I love spending time with you, be it death-threat missions or pizza and a movie. It’s just . . . what do you get out of it? What’s this sudden interest in my life?” My mouth drops open, but I manage a shrug, almost forgetting the fact that he knows nothing about my premonitions.

The best kind of love doesn’t happen on moonlit walks and romantic vacations. It happens in between the folds of everyday life. It’s not grand gestures that show how you feel, it’s all the little secret things you do to make her life better that you never tell her about. Taking the end piece of the bread at breakfast so she can have the last middle piece for her sandwich when you pack her lunch. Making sure her car always has gas so she never has to stop at the pump. Telling her you’re not cold and to take your jacket when you are in fact, very, very cold. It’s watching TV on a rainy Sunday while you’re doing laundry and turning her light off when she’s fallen asleep reading. Sharing pizza crusts and laughing about something the kids did and taking care of each other when you’re sick. It isn’t glamorous, it isn’t all butterflies and stars in your eyes. It’s real. This is the kind of love that forever is made of. Because if it’s this good when life is draining and mundane and hard, think of how wonderful it will be when the love songs are playing and the moon is out.

Could be just the local boys holding a moonlight circle-jerk up on the hill or sitting around on the tombstones smoking grass. Mostly he'd run into them over in Cumberland, on the checkout line at the supermarket, each with two or three little kids and a little underage wife - who already looks as though life has passed her by - with poor coloring and a pregnant belly pushing a cart piled with popcorn, cheese bugles, sausage rolls, dog food, potato chips, baby wipes, and twelve-inch-round pepperoni pizzas stacked up like money in a dream.

The love stories sold us the wrong thing. The best kind of love doesn’t happen on moonlit walks and romantic vacations. It happens in between the folds of everyday life. It’s not grand gestures that show how you feel, it’s all the little secret things you do to make her life better that you never tell her about. Taking the end piece of the bread at breakfast so she can have the last middle piece for her sandwich when you pack her lunch. Making sure her car always has gas so she never has to stop at the pump. Telling her you’re not cold and to take your jacket when you are in fact, very, very cold. It’s watching TV on a rainy Sunday while you’re doing laundry and turning her light off when she’s fallen asleep reading. Sharing pizza crusts and laughing about something the kids did and taking care of each other when you’re sick. It isn’t glamorous, it isn’t all butterflies and stars in your eyes. It’s real. This is the kind of love that forever is made of. Because if it’s this good when life is draining and mundane and hard, think of how wonderful it will be when the love songs are playing and the moon is out

Imagine you live on a planet where the dominant species is far more intellectually sophisticated than human beings but often keeps humans as companion animals. They are called the Gorns. They communicate with each other via a complex combination of telepathy, eye movements & high-pitched squeaks, all completely unintelligible & unlearnable by humans, whose brains are prepared for verbal language acquisition only. Humans sometimes learn the meaning of individual sounds by repeated association with things of relevance to them. The Gorns & humans bond strongly but there are many Gorn rules that humans must try to assimilate with limited information & usually high stakes. You are one of the lucky humans who lives with the Gorns in their dwelling. Many other humans are chained to small cabanas in the yard or kept in outdoor pens of varying size. They are so socially starved they cannot control their emotions when a Gorn goes near them. The Gorns agree that they could never be House-Humans. The dwelling you share with your Gorn family is filled with water-filled porcelain bowls.Every time you try to urinate in one,nearby Gorn attack you. You learn to only use the toilet when there are no Gorns present. Sometimes they come home & stuff your head down the toilet for no apparent reason. You hate this & start sucking up to the Gorns when they come home to try & stave this off but they view this as evidence of your guilt. You are also punished for watching videos, reading books, talking to other human beings, eating pizza or cheesecake, & writing letters. These are all considered behavior problems by the Gorns. To avoid going crazy, once again you wait until they are not around to try doing anything you wish to do. While they are around, you sit quietly, staring straight ahead. Because they witness this good behavior you are so obviously capable of, they attribute to “spite” the video watching & other transgressions that occur when you are alone. Obviously you resent being left alone, they figure. You are walked several times a day and left crossword puzzle books to do. You have never used them because you hate crosswords; the Gorns think you’re ignoring them out of revenge. Worst of all, you like them. They are, after all, often nice to you. But when you smile at them, they punish you, likewise for shaking hands. If you apologize they punish you again. You have not seen another human since you were a small child. When you see one you are curious, excited & afraid. You really don’t know how to act. So, the Gorn you live with keeps you away from other humans. Your social skills never develop. Finally, you are brought to “training” school. A large part of the training consists of having your air briefly cut off by a metal chain around your neck. They are sure you understand every squeak & telepathic communication they make because sometimes you get it right. You are guessing & hate the training. You feel pretty stressed out a lot of the time. One day, you see a Gorn approaching with the training collar in hand. You have PMS, a sore neck & you just don’t feel up to the baffling coercion about to ensue. You tell them in your sternest voice to please leave you alone & go away. The Gorns are shocked by this unprovoked aggressive behavior. They thought you had a good temperament. They put you in one of their vehicles & take you for a drive. You watch the attractive planetary landscape going by & wonder where you are going. You are led into a building filled with the smell of human sweat & excrement. Humans are everywhere in small cages. Some are nervous, some depressed, most watch the goings on on from their prisons. Your Gorns, with whom you have lived your entire life, hand you over to strangers who drag you to a small room. You are terrified & yell for your Gorn family to help you. They turn & walk away.You are held down & given a lethal injection. It is, after all, the humane way to do it.

A brick could be used to show you how to live a richer, fuller, more satisfying life. Don’t you want to have fulfillment and meaning saturating your existence? I can show you how you can achieve this and so much more with just a simple brick. For just $99.99—not even an even hundred bucks, I’ll send you my exclusive life philosophy that’s built around a brick. Man’s used bricks to build houses for centuries. Now let one man, me, show you how a brick can be used to build your life up bigger and stronger than you ever imagined. But act now, because supplies are limited. This amazing offer won’t last forever. You don’t want to wake up in ten years to find yourself divorced, homeless, and missing your testicles because you waited even two hours too long to obtain this information. Become a hero today—save your life. Procrastination is only for the painful things in life. We prolong the boring, but why put off for tomorrow the exciting life you could be living today? If you’re not satisfied with the information I’m providing, I’m willing to offer you a no money back guarantee. That’s right, you read that wrong. If you are not 100% dissatisfied with my product, I’ll give you your money back. For $99.99 I’m offering 99.99%, but you’ve got to be willing to penny up that percentage to 100. Why delay? The life you really want is mine, and I’m willing to give it to you—for a price. That price is a one-time fee of $99.99, which of course everyone can afford—even if they can’t afford it. Homeless people can’t afford it, but they’re the people who need my product the most. Buy my product, or face the fact that in all probability you are going to end up homeless and sexless and unloved and filthy and stinky and probably even disabled, if not physically than certainly mentally. I don’t care if your testicles taste like peanut butter—if you don’t buy my product, even a dog won’t lick your balls you miserable cur. I curse you! God damn it, what are you, slow? Pay me my money so I can show you the path to true wealth. Don’t you want to be rich? Everything takes money—your marriage, your mortgage, and even prostitutes. I can show you the path to prostitution—and it starts by ignoring my pleas to help you. I’m not the bad guy here. I just want to help. You have some serious trust issues, my friend. I have the chance to earn your trust, and all it’s going to cost you is a measly $99.99. Would it help you to trust me if I told you that I trust you? Well, I do. Sure, I trust you. I trust you to make the smart decision for your life and order my product today. Don’t sleep on this decision, because you’ll only wake up in eight hours to find yourself living in a miserable future. And the future indeed looks bleak, my friend. War, famine, children forced to pimp out their parents just to feed the dog. Is this the kind of tomorrow you’d like to live in today? I can show you how to provide enough dog food to feed your grandpa for decades. In the future I’m offering you, your wife isn’t a whore that you sell for a knife swipe of peanut butter because you’re so hungry you actually considered eating your children. Become a hero—and save your kids’ lives. Your wife doesn’t want to spread her legs for strangers. Or maybe she does, and that was a bad example. Still, the principle stands. But you won’t be standing—in the future. Remember, you’ll be confined to a wheelchair. Mushrooms are for pizzas, not clouds, but without me, your life will atom bomb into oblivion. Nobody’s dropping a bomb while I’m around. The only thing I’m dropping is the price. Boom! I just lowered the price for you, just to show you that you are a valued customer. As a VIP, your new price on my product is just $99.96. That’s a savings of over two pennies (three, to be precise). And I’ll even throw in a jar of peanut butter for free. That’s a value of over $.99. But wait, there’s more! If you call within the next ten minutes, I’ll even throw in a blanket free of charge. . .

They ordered pizza so they could skip making dinner and finish their book. They ate cereal for dinner so they could finish their book. They forgot to eat dinner because they were finishing their book. The last time they finished a great story, the book hangover lasted three days. They were so caught up in their book that they let the kids draw on the walls so they could get to the last page. They locked themselves in the bathroom so they could read undisturbed. They think they might love books too much. Whatever it may be, they’re sure they’re the only one with this issue. Reader, whatever secret you’re keeping, it’s time to spill it. I’ll take your confession, but the absolution is unnecessary. These secrets aren’t sins; they’re just secrets. No need to repent. C. S. Lewis once wrote, “Friendship . . . is born at the moment when one man says to another, ‘What! You too? I thought I was the only one.’” Reader, you’re not the only one. Keep confessing to your fellow readers; tell them what your reading life is really like. They’ll understand. They may even say, “You too?” And when they do, you’ve found a friend. And the beginnings of a great book club.

Pizza Palace?” David asks. It’s just a few doors down. I picture my friends all huddled in a booth in the back. No need to combine David with my real life. “Nah.” “I figured you wouldn’t want to go there. Pizza Pizza Pizza is so much better and has that great two-for-one deal. I just didn’t want to suggest it,” David says. “Why?” “The name. It’s not like they have three times more pizza than other places. Ridiculous.” “How about we not get pizza at all?” “I thought you might say that too, since you had such a hearty, well-balanced lunch.” He pauses. Clears his throat. Stares at the single car making its way down Main Street. “That’s going to be one of those things I said out loud and then will regret later, isn’t it?” I laugh and it feels good. He looks sweet when he realizes he’s said the wrong thing. His eyes go big and wide. To rescue him, I link my arm with his and start us walking down the street. “Just so you know, if asked, I would have no idea how to describe your frequency,” I say. “Honestly, sometimes I think only dogs can hear me,” he says. “For what it’s worth, I can hear you just fine.” “It’s worth a lot,” David says, and I blush, and I’m pretty sure he does too

So began my love affair with books. Years later, as a college student, I remember having a choice between a few slices of pizza that would have held me over for a day or a copy of On the Road. I bought the book. I would have forgotten what the pizza tasted like, but I still remember Kerouac. The world was mine for the reading. I traveled with my books. I was there on a tramp steamer in the North Atlantic with the Hardy Boys, piecing together an unsolvable crime. I rode into the Valley of Death with the six hundred and I stood at the graves of Uncas and Cora and listened to the mournful song of the Lenni Linape. Although I braved a frozen death at Valley Forge and felt the spin of a hundred bullets at Shiloh, I was never afraid. I was there as much as you are where you are, right this second. I smelled the gunsmoke and tasted the frost. And it was good to be there. No one could harm me there. No one could punch me, slap me, call me stupid, or pretend I wasn’t in the room. The other kids raced through books so they could get the completion stamp on their library card. I didn’t care about that stupid completion stamp. I didn’t want to race through books. I wanted books to walk slowly through me, stop, and touch my brain and my memory. If a book couldn’t do that, it probably wasn’t a very good book. Besides, it isn’t how much you read, it’s what you read. What I learned from books, from young Ben Franklin’s anger at his brother to Anne Frank’s longing for the way her life used to be, was that I wasn’t alone in my pain. All that caused me such anguish affected others, too, and that connected me to them and that connected me to my books. I loved everything about books. I loved that odd sensation of turning the final page, realizing the story had ended, and feeling that I was saying a last goodbye to a new friend.

Sometimes I don’t know how any of us go on. Sometimes I fear there’s no way our species will survive our own self-destructive choices. Sometimes I feel so gut punched by the backward deal of the universe—that if you’re really lucky, you get people in your life to love, and then, over time, they will all either leave you or die—that I am angry at life. Actually, not sometimes. Always. I always feel that way. I don’t always actively think about it, but it’s in there. At the same time, I am always looking for some gratitude, warmth, or hope. I often have to really search for it, but when I see something that makes me feel joy—even just a tiny odd hardly anything—you’re damn right I applaud it. Way to go, adorable cat on a leash! Thank you, server who brought my hot pizza! Kudos, writers of a TV show that made me laugh! Hallelujah, sunshine after a week of storms! Yay for a good hair day, yippee for hot coffee, huzzah for an outfit that puts bounce in my step. If I can scrape up some evidence of a thing made beautifully or a gesture made kindly, then I can believe, for a few seconds, that this world is careful and kind. And if I can believe that, I can believe it is safe to let the people I love walk around out there. It’s my own attempt at foresparkling, seeking out hints of good, even planting them myself, so I can believe there’s more good to come. It might all be superstition, just mental magic, but why not try?

It's only second period, and the whole school knows Emma broke up with him. So far, he's collected eight phone numbers, one kiss on the cheek, and one pinch to the back of his jeans. His attempts to talk to Emma between classes are thwarted by a hurricane of teenage females whose main goal seems to be keeping him and his ex-girlfriend separated. When the third period bell rings, Emma has already chosen a seat where she'll be barricaded from him by other students. Throughout class, she pays attention as if the teacher were giving instructions on how to survive a life-threatening catastrophe in the next twenty-four hours. About midway through class, he receives a text from a number he doesn't recognize. If you let me, I can do things to u to make u forget her. As soon as he clears it, another one pops up from a different number. Hit me back if u want to chat. I'll treat u better than E. How did they get my number? Tucking his phone back into his pocket, he hovers over his notebook protectively, as if it's the only thing left that hasn't been invaded. Then he notices the foreign handwriting scribbled on it by a girl named Shena who encircled her name and phone number with a heart. Not throwing it across the room takes almost as much effort as not kissing Emma. At lunch, Emma once again blocks his access to her by sitting between people at a full picnic table outside. He chooses the table directly across from her, but she seems oblivious, absently soaking up the grease from the pizza on her plate until she's got at least fifteen orange napkins in front of her. She won't acknowledge that he's staring at her, waiting to wave her over as soon as she looks up. Ignoring the text message explosion in his vibrating pocket, he opens the contain of tuna fish Rachel packed for him. Forking it violently, he heaves a mound into his mouth, chewing without savoring it. Mark with the Teeth is telling Emma something she thinks is funny, because she covers her mouth with a napkin and giggles. Galen almost launches from his bench when Mark brushes a strand of hair from her face. Now he knows what Rachel meant when she told him to mark his territory early on. But what can he do if his territory is unmarking herself? News of their breakup has spread like an oil spill, and it seems as though Emma is making a huge effort to help it along. With his thumb and index finger, Galen snaps his plastic fork in half as Emma gently wipes Mark's mouth with her napkin. He rolls his eyes as Mark "accidentally" gets another splotch of JELL-O on the corner of his lips. Emma wipes that clean too, smiling like she's tending to a child. It doesn't help that Galen's table is filling up with more of his admirers-touching him, giggling at him, smiling at him for no reason, and distracting him from his fantasy of breaking Mark's pretty jaw. But that would only give Emma a genuine reason to assist the idiot in managing his JELL-O.

Obviously, in those situations, we lose the sale. But we’re not trying to maximize each and every transaction. Instead, we’re trying to build a lifelong relationship with each customer, one phone call at a time. A lot of people may think it’s strange that an Internet company is so focused on the telephone, when only about 5 percent of our sales happen through the telephone. In fact, most of our phone calls don’t even result in sales. But what we’ve found is that on average, every customer contacts us at least once sometime during his or her lifetime, and we just need to make sure that we use that opportunity to create a lasting memory. The majority of phone calls don’t result in an immediate order. Sometimes a customer may be calling because it’s her first time returning an item, and she just wants a little help stepping through the process. Other times, a customer may call because there’s a wedding coming up this weekend and he wants a little fashion advice. And sometimes, we get customers who call simply because they’re a little lonely and want someone to talk to. I’m reminded of a time when I was in Santa Monica, California, a few years ago at a Skechers sales conference. After a long night of bar-hopping, a small group of us headed up to someone’s hotel room to order some food. My friend from Skechers tried to order a pepperoni pizza from the room-service menu, but was disappointed to learn that the hotel we were staying at did not deliver hot food after 11:00 PM. We had missed the deadline by several hours. In our inebriated state, a few of us cajoled her into calling Zappos to try to order a pizza. She took us up on our dare, turned on the speakerphone, and explained to the (very) patient Zappos rep that she was staying in a Santa Monica hotel and really craving a pepperoni pizza, that room service was no longer delivering hot food, and that she wanted to know if there was anything Zappos could do to help. The Zappos rep was initially a bit confused by the request, but she quickly recovered and put us on hold. She returned two minutes later, listing the five closest places in the Santa Monica area that were still open and delivering pizzas at that time. Now, truth be told, I was a little hesitant to include this story because I don’t actually want everyone who reads this book to start calling Zappos and ordering pizza. But I just think it’s a fun story to illustrate the power of not having scripts in your call center and empowering your employees to do what’s right for your brand, no matter how unusual or bizarre the situation. As for my friend from Skechers? After that phone call, she’s now a customer for life. Top 10 Ways to Instill Customer Service into Your Company   1. Make customer service a priority for the whole company, not just a department. A customer service attitude needs to come from the top.   2. Make WOW a verb that is part of your company’s everyday vocabulary.   3. Empower and trust your customer service reps. Trust that they want to provide great service… because they actually do. Escalations to a supervisor should be rare.   4. Realize that it’s okay to fire customers who are insatiable or abuse your employees.   5. Don’t measure call times, don’t force employees to upsell, and don’t use scripts.   6. Don’t hide your 1-800 number. It’s a message not just to your customers, but to your employees as well.   7. View each call as an investment in building a customer service brand, not as an expense you’re seeking to minimize.   8. Have the entire company celebrate great service. Tell stories of WOW experiences to everyone in the company.   9. Find and hire people who are already passionate about customer service. 10. Give great service to everyone: customers, employees, and vendors.

We had dinner with the high school friend once. Maddie invited her over for pizza and wine and the conversation wound its way to a point where our guest felt comfortable asking whether I agreed religion stymies intellectual curiosity. On the contrary, I said. I consider seeking knowledge a religious obligation. After all, the first word received in the Quran is: Read! And the third line is: Read, because your Lord has taught you the pen; he taught mankind what mankind did not yet know. But religion, our guest insisted with impressive confidence, allows you to ask only so many questions before you get to: Just because. You have to have faith. Well, I said. Your problem with religion is virtually every faithless person’s problem with religion: that it offers irreducible answers. But some questions in the end simply aren’t empirically verifiable. Find me the empirical evidence as to whether you should derail the train and kill all three hundred passengers if it would mean saving the life of the one person tied to the tracks. Or: Is it true because I see it, or do I see it because it’s true? The whole point of faith is that irreducible answers don’t bother the faithful. The faithful take comfort and even pride in the knowledge that they have the strength to make the irreducible answers sincerely their own, as difficult as that is to do. Everyone—irreligious people included—relies on irreducible answers every day. All religion really does is to be honest about this, by giving the reliance a specific name: faith.

Smokers exist in every kitchen. It kills a tastebud or two but we all die, and no one knows better than those who club the fish, clean the guts from the meat, and serve for your delectation a plate from which all blood has been wiped. We cook despite bad pay and sore backs and inadequate sleeps in apartments we can't afford and we wake up choosing again that most temporary of glories that is made, and then consumed: we know. We all die. Whether it comes after thirty years of hard labor or sixty at a desk, whether we calculate or plan, in the end we have only the choice of what touches the lips before we go: lobster if you like it or cold pizza if you don't, a sip of smoke, a drink, a job, a reckless passion, raw fish, the beguilement of mushrooms, cheese luscious beneath its crown of mold. What sustains in the end are doomed romances, and nicotine, and crappy peanut butter, damn the additives and cholesterol because life is finite and not all nourishment can be measured. When I learned to smoke behind a restaurant, my breath curling toward an inconsolable sky, I learned what it means to live by the tongue, dumb beast, obedient to neither time nor money, past nor future, loyal to a now worth living. I took my cigarette to the filter, and for the first time I appraised my employer back. He claimed to have evolved past fear. He lied. Behind the mask was a damp, scared boy. Fear of toxins, fear of carcinogens, tear of flood and smog and protest and entropy and all that could not be optimized, controlled, bought and held behind glass. Fear fueled a country so intent on perfection that they would give up the world.

Your character and soul, intelligence and creativity, love and experiences, goodness and talents, your bright and lovely self are entwined with your body, and she has delivered the whole of you to this very day. What a partner! She has been a home for your smartest ideas, your triumphant spirit, your best jokes. You haven’t gotten anywhere you’ve ever gone without her. She has served you well. Your body walked with you all the way through childhood—climbed the trees and rode the bikes and danced the ballet steps and walked you into the first day of high school. How else would you have learned to love the smell of brownies, toasted bagels, onions and garlic sizzling in olive oil? Your body perfectly delivered the sounds of Stevie Wonder, Whitney Houston, and Bon Jovi right into your memories. She gave you your first kiss, which you felt on your lips and in your stomach, a coordinated body venture. She drove you to college and hiked the Grand Canyon. She might have carried your backpack through Europe and fed you croissants. She watched Steel Magnolias and knew right when to let the tears fall. Maybe your body walked you down the aisle and kissed your person and made promises and threw flowers. Your body carried you into your first big interview and nailed it—calmed you down, smiled charmingly, delivered the right words. Sex? That is some of your body’s best work. Your body might have incubated, nourished, and delivered a whole new human life, maybe even two or three. She is how you cherish the smell of those babies, the feel of their cheeks, the sound of them calling your name. How else are you going to taste deep-dish pizza and French onion soup? You have your body to thank for every good thing you have ever experienced. She has been so good to you. And to others. Your body delivered you to people who needed you the exact moment you showed up. She kissed away little tears and patched up skinned knees. She holds hands that need holding and hugs necks that need hugging. Your body nurtures minds and souls with her presence. With her lovely eyes, she looks deliberately at people who so deeply need to be seen. She nourishes folks with food, stirring and dicing and roasting and baking. Your body has sat quietly with sad, sick, and suffering friends. She has also wrapped gifts and sent cards and sung celebration songs to cheer people on. Her face has been a comfort. Her hands will be remembered fondly—how they looked, how they loved. Her specific smell will still be remembered in seventy years. Her voice is the sound of home. You may hate her, but no one else does.

It was a weird thing. Before the divorce, my mom had been kind of strict, the triplets constantly wrecking shit as she sternly tried to wrangle them. She had no patience for people who might complicate her life or create more work for her, was always rolling her eyes at how stupid everyone else was. She made checklists that no one else ever checked. She frowned a lot. I was slightly afraid of her, even though I knew that she loved me. And though I knew the divorce had messed her up, it had also seemed to relax her, like the bad thing had finally happened and she didn't have to keep waiting for it. She chilled out. The triplets, if they burned down the Dairy Queen, well, that was someone else's problem. If I invited some strange boy into our house and made out with him, who was she to intervene? We were eating pizza on a weekday. She was the coolest mom in Coalfield.

It was moments like finding coolers full of drinks and snacks left out in the middle of nowhere that made me appreciate the little things in life. Allow me to try and put this into perspective. When I ran into trail magic like this, or when I was in town for the first time in nearly a week and about to have a sweet tea, a slice of pizza, or any one of the small things that we would normally not think twice about in daily life; a special feeling would wash over me. I can only describe that feeling as being exactly like the feelings you would experience as a child on Christmas morning or waking up on your birthday, except stronger. Out here you don’t get that feeling only twice a year. You get it every time someone performs a simple act of kindness, or when you get a dose of something that you otherwise could’ve had at any time back in the “real world.” It’s addicting, humbling, and eye opening. It makes you appreciate what you had before the trail and makes you want to never take such simple things for granted ever again. 

You had a right to vent. I was behaving like a mother hen." "A very sweet mother hen with too many chicks." "I promise to back off." He offered her another bite of pizza. "But I can't promise not to worry." "Fair enough." She kept her hand on his. "It's natural to worry.But you have to trust,too." "You know what I've decided?" He plumped up a pillow and stretched out beside her. "You're even more of a rebel than I am." "You think so?" "Yeah." "Next you'll be loaning me your Harley." "I could be persuaded." He linked his fingers with hers. She stared at their joined hands and sighed. "This is nice." "Yeah.I was just thinking the same thing." He leaned his head back and began chuckling. "What's so funny?" "I've been a bear for the past week. I'd have happily snapped off anybody's head who dared to cross me." "I know what you mean.Fortunately, there was nobody around for me to snap at. I had to content myself with yelling at the talking heads on TV." She paused. "How're you feeling now?" He looked over at her. "What a difference a week makes. The thunderstorm's gone. The cloudy skies. The nasty rain. I'm all sunshine and blue skies and sweet-smelling flowers, thanks to you." "Me,too." She set her wine on the nightstand and leaned over to brush a kiss over his mouth. "I'm so glad you're here,Wyatt.This has been the longest week of my life." His arms came around her,gathering her close.Against her lips he whispered, "Speaking of which, you make me weak." "And you make me..." His kiss cut off her words. As they rolled together, one word played over and over in her mind. Content. Wyatt McCord made her feel content. And safe.And absolutely, completely, thoroughly loved.

In case you haven't noticed,rodeos are a serious business.Careless cowboys tend to break bones,or even their skulls,as hard as that may be to believe." She stared down at the hand holding her wrist. Despite his smile,she could feel the strength in his grip. If he wanted to,he could no doubt break her bone with a single snap. But she wasn't concerned with his strength,only with the heat his touch was generating. She felt the tingle of warmth all the way up her arm.It alarmed her more than she cared to admit. "My job is to minimize damage to anyone who is actually hurt." "I'm grateful." He sat up so his laughing blue eyes were even with hers. If possible,his were even bluer than the perfect Montana sky above them. "What do you think? Any damage from that fall?" Her instinct was to move back,but his fingers were still around her wrist,holding her close. "I'm beginning to wonder if you were actually tossed from that bull or deliberately fell." "I'd have to be a little bit crazy to deliberately fell." "I'd have to be a little bit crazy to deliberately jump from the back of a raging bull just to get your attention, wouldn't I?" "Yeah." She felt the pull of that magnetic smile that had so many of the local females lusting after Wyatt McCord. Now she knew why he'd gained such a reputation in such a short time. "I'm beginning to think maybe you are. In fact,more than a little.A whole lot crazy." "I figured it was the best possible way to get you to actually talk to me. You couldn't ignore me as long as there was even the slightest chance that I might be hurt." There was enough romance in her nature to feel flattered that he'd go to so much trouble to arrange to meet her. At least,she thought,it was original. And just dangerous enough to appeal to a certain wild-and-free spirit that dominated her own life. Then her practical side kicked in, and she felt an irrational sense of annoyance that he'd wasted so much of her time and energy on his weird idea of a joke. "Oh,brother." She scrambled to her feet and dusted off her backside. "Want me to do that for you?" She paused and shot him a look guaranteed to freeze most men. He merely kept that charming smile in place. "Mind if we start over?" He held out his hand. "Wyatt McCord." "I know who you are." "Okay.I'll handle both introductions. Nice to meet you,Marilee Trainor. Now that we have that out of the way,when do you get off work?" "Not until the last bull rider has finished." "Want to grab a bite to eat? When the last rider is done,of course." "Sorry.I'll be heading home." "Why,thanks for the invitation.I'd be happy to join you.We could take along some pizza from one of the vendors." She looked him up and down. "I go home alone." "Sorry to hear that." There was that grin again,doing strange things to her heart. "You're missing out on a really fun evening." "You have a high opinion of yourself, McCord." He chuckled.Without warning he touched a finger to her lips. "Trust me.I'd do my best to turn that pretty little frown into an even prettier smile." Marilee couldn't believe the feelings that collided along her spine. Splinters of fire and ice had her fighting to keep from shivering despite the broiling sun. Because she didn't trust her voice, she merely turned on her heel and walked away from him. It was harder to do than she'd expected. And though she kept her spine rigid and her head high, she swore she could feel the heat of that gaze burning right through her flesh. It sent one more furnace blast rushing through her system. A system already overheated by her encounter with the bold, brash,irritatingly charming Wyatt McCord.

As we round the corner for our third lap, I catch Peter Kavinsky looking at me. I thought I was imagining it at first, him staring in my direction, but this is the third time. He’s playing ultimate Frisbee with some of the guys. When we pass them, Peter jogs over to us and says, “Can I talk to you for a minute?” Chris and I look at each other. “Her or me?” she asks. “Lara Jean.” Chris puts her arm around my shoulder protectively. “Go ahead. We’re listening.” Peter rolls his eyes. “I want to talk to her in private.” “Fine,” she snaps, and she flounces away. Over her shoulder she looks back at me with wide eyes, like What? I shrug back, like I have no idea! In a low, quiet voice, Peter says, “Just so you know, I don’t have any STDs.” What in the world? I stare at him, my mouth open. “I never said you had an STD!” His voice is still low but actually furious. “I also don’t always take the last piece of pizza.” “What are you talking about?” “That’s what you said. In your letter. How I’m an egotistical guy who goes around giving girls STDs. Remember?” “What letter? I never wrote you any letter!” Wait. Yes I did. I did write him a letter, about a million years ago. But that’s not the letter he’s talking about. It couldn’t be. “Yes. You. Did. It was addressed to me, from you.” Oh, God. No. No. This isn’t happening. This isn’t reality. I’m dreaming. I’m in my room and I’m dreaming and Peter Kavinsky is in my dream, glaring at me. I close my eyes. Am I dreaming? Is this real? “Lara Jean?” I open my eyes. I’m not dreaming, and this is real. This is a nightmare. Peter Kavinsky is holding my letter in his hand. It’s my handwriting, my envelope, my everything. “How--how did you get that?” “It came in the mail yesterday.” Peter sighs. Gruffly he says, “Listen, it’s no big deal; I just hope you’re not going around telling people--” “It came in the mail? To your house?” “Yeah.” I feel faint. I actually feel faint. Please let me faint right now, because if I faint I will no longer be here, in this moment. It will be like in movies when a girl passes out from the horror of it all and the fighting happens while she is asleep and she wakes up in a hospital bed with a bruise or two, but she’s missed all the bad stuff. I wish that was my life instead of this.

As Japan recovered from the post-war depression, okonomiyaki became the cornerstone of Hiroshima's nascent restaurant culture. And with new variables- noodles, protein, fishy powders- added to the equation, it became an increasingly fungible concept. Half a century later it still defies easy description. Okonomi means "whatever you like," yaki means "grill," but smashed together they do little to paint a clear picture. Invariably, writers, cooks, and oko officials revert to analogies: some call it a cabbage crepe; others a savory pancake or an omelet. Guidebooks, unhelpfully, refer to it as Japanese pizza, though okonomiyaki looks and tastes nothing like pizza. Otafuku, for its part, does little to clarify the situation, comparing okonomiyaki in turn to Turkish pide, Indian chapati, and Mexican tacos. There are two overarching categories of okonomiyaki Hiroshima style, with a layer of noodles and a heavy cabbage presence, and Osaka or Kansai style, made with a base of eggs, flour, dashi, and grated nagaimo, sticky mountain yam. More than the ingredients themselves, the difference lies in the structure: whereas okonomiyaki in Hiroshima is carefully layered, a savory circle with five or six distinct layers, the ingredients in Osaka-style okonomiyaki are mixed together before cooking. The latter is so simple to cook that many restaurants let you do it yourself on table side teppans. Hiroshima-style okonomiyaki, on the other hand, is complicated enough that even the cooks who dedicate their lives to its construction still don't get it right most of the time. (Some people consider monjayaki, a runny mass of meat and vegetables popularized in Tokyo's Tsukishima district, to be part of the okonomiyaki family, but if so, it's no more than a distant cousin.) Otafuku entered the picture in 1938 as a rice vinegar manufacturer. Their original factory near Yokogawa Station burned down in the nuclear attack, but in 1946 they started making vinegar again. In 1950 Otafuku began production of Worcestershire sauce, but local cooks complained that it was too spicy and too thin, that it didn't cling to okonomiyaki, which was becoming the nutritional staple of Hiroshima life. So Otafuku used fruit- originally orange and peach, later Middle Eastern dates- to thicken and sweeten the sauce, and added the now-iconic Otafuku label with the six virtues that the chubby-cheeked lady of Otafuku, a traditional character from Japanese folklore, is supposed to represent, including a little nose for modesty, big ears for good listening, and a large forehead for wisdom.

Wyatt." She tore it open and stood there, drinking him in.Just the sight of him had her heart doing a happy dance in her chest. "Don't throw me out." He lifted a hand. "I come in peace.With food." When she didn't say a word he added, "Pizza.With all your favorite toppings.Sausage, mushrooms, green..." "Well,then." To hide the unexpected tears that sprang to her eyes,she turned away quickly. "Since you went to so much trouble,you may as well come in." "It was no trouble.I just rode a hundred miles on my Harley,fought my way through the smoke screen at the Fortune Saloon,had to fend off Daffy's attempts to have her way with me, and discovered that I'd left my wallet back at the ranch,which meant I had to sign away my life before Vi would turn over this pizza,wine,and dessert. But hey, no trouble at all.It's the sort of thing I do nearly every day." He followed her to the kitchen, where he set down the pizza box and a brown bag. He glanced over at the stove. "Are you going to lift that kettle, or did I interrupt you making a recording of you whistling along with it in harmony?" Despite her tears,she found herself laughing hysterically at his silly banter. Oh,how she'd missed it. He set the kettle aside.The sudden silence was shocking. Because she had her back to him, he fought the urge to touch her.Instead he studied the way her shoulders were shaking. Troubled,he realized he'd made her cry. "Sorry." Deflated,his tone lowered. "I guess this was a bad idea." "Wyatt." He paused. "It was a good idea.A very good idea." She turned,and he saw the tears coursing down her cheeks. "Oh,God,Marilee,I'm sorry.I didn't mean to make you..." "I'm not crying." She brushed furiously at the tears. "I mean I was,but then you made me laugh and..." "This is how you laugh?" He caught her by the shoulders and held her a little away. "Woman,I didn't realize just how weird you are. Wait a minute.Do you think being weird might be contagious? Maybe I ought to get out of here before I turn weird,too." The more she laughed,the harder the tears fell. Through a torrent of tears she wrapped her arms around his waist and held on, burying her face in his neck. "You can't leave.I won't let you." He tipped up her face,wiping her tears with his thumbs. "You mean that? You really don't want me to go?" "I don't.I really want you to stay, Wyatt." "For dinner?" "And more." "Dessert?" "And more." His smile was quick and dangerous. "I'm beginning to like the 'and more.'" She smiled through her tears. "Me,too." "Maybe we could have the 'and more' as an appetizer, before the pizza." Her laughter bubbled up and over, wrapping itself around his heart. "Oh, how I've missed your silly sense of humor." "You have?" "I have.I've missed everything about you." "Everything?" He leaned close to nibble her ear,sending a series of delicious shivers along her spine. "Everything." Catching his hand,she led him to the bedroom. "I worked very hard today making up the bed with fresh linens. Want to be the first to mess it up?" He looked from the bed to her and then back again. "Oh,yeah." He drew her close and brushed her mouth with his. Just a soft,butterfly kiss, but she felt it all the way to her toes. "I mean I want to really, really mess it up." "Me,t..." And then there was no need for words.