Phone Problem Quotes

You know your problem, Quentin? You keep expecting people not to be themselves. I mean, I could hate you for being massively unpunctual and for never being interested in anything other than Margo Roth Spiegelman, and for, like, never asking me about how it's going with my girlfriend - but I don't give a shit, man, because you're you. My parents have a shit ton of black Santas, but that's okay. They're them. I'm too obsessed with a reference website to answer my phone sometimes when my friends call, or my girlfriend. That's okay, too. That's me. You like me anyway. And I like you. You're funny, and you're smart, and you may show up late, but you always show up eventually.

Until you accept that you’ll never get your problem fixed, whatever it is, you’ll be endlessly transferred from department to department until our call center closes. Sometimes you’ll be left on hold even after everyone at the call center has left for the day. Until you get exhausted with our run-around service and give up all hope, you’ll be stuck in The Circle Jerk. Right now, this very minute, you’re in The Circle Jerk, sir. Do you wish to continue circling or are you going to hang up your phone and go watch TV?

Come to me all who are weary and heavy burden.." Go to the throne, not the phone. The people on the other end aren't qualified to fix your problems, they don't know what they're doing either!!! ~ -Joyce Meyers

What did you tell them?” “I don't recall. I think I mentioned your discipline and ability to follow orders. I may have said something about you being a team player.” Derek emitted a strangled cough. “Why?” I demanded. “It seemed like a good idea at the time.” Curran resumed hammering. “I'm sorry,” I said into the phone, sticking me finger into my other ear so I could hear. “His Majesty tends to exaggerate things. I'm not a team player. I'm undisciplined and I have a problem with authority. Also, the Beast Lord can't hammer for shit.” On the roof Derek was laughing his head off.

You could stop taking their phone calls, tear up their letters, pretend they'd never existed. Start over as a new person with a new life. Just a problem of geography, he thought, with the confidence of someone who had never yet tried to free himself of family.

There were three boys in the doorway, backlit by the evening sun as Neeve had been so many weeks ago. Three sets of shoulders: one square, one built, one wiry. “Sorry that I’m late,” said the boy in front, with the square shoulders. The scent of mint rolled in with him, just as it had in the churchyard. “Will it be a problem?” Blue knew that voice. She reached for the railing of the stairs to keep her balance as President Cell Phone stepped into the hallway. Oh no. Not him. All this time she’d been wondering how Gansey might die and it turned out she was going to strangle him.

Arcadia,” Lon’s voice said from my phone. “Who is this?” I teased. “You can’t take my son on a date.” “I didn’t ask him. He asked me.” “He stole my cell and called without permission.” “Sounds like a personal problem to me.” A low growling noise came out of the phone.

The problem with cell phones is that you can’t slam them down into a cradle when you hang up. Your only option is to throw them, and if you do, they just skitter across the floor and crack their case. It’s not satisfying at all. I close my eyes and bend down to pick up the pieces.

Shigure Sohma: So anyway I was wondering if you could stop by the house and take a look at Tohru's cut. That is if it isn't a problem. Hatori Sohma: No problem. I'll stop by the house this evening. Shigure Sohma: Hmmm What's this Hatori I don't think I ever heard you sound so eager to come over. Could it be you have a secret crush on Tohru [long silence from the other end of the phone] Shigure Sohma: [shouts] I knew it You naughty naughty man you Hatori Sohma: No I was simply too amazed by your stupidity to say anything.

Never let it be said that Harry Dresden is afraid of a dried, dead bug. Creepy or not, I wasn't going to let it ruin my concentration. So I scooped it up with the corner of the phone book and popped it into the middle drawer of my desk. Out of sight, out of mind. So I have a problem with creepy, dead, poisonous things. So sue me.

The problem was the liars. They said she could do anything she set her mind to, they told her she should shoot for the moon because if she missed she’d be among the stars, they made movies tricking her into thinking she could achieve heroic things. All lies. Because she was born to answer phones in call centers, to carry bags to customers’ cars, to punch a clock, to measure her life in smoke breaks. To think otherwise was insane.

Georgie took out her phone. 'I want to take a picture of you two.' She held up her phone and motioned for us to get together. Darcy and I lined up against the railing. 'No, I need you closer together to get you both in the photo,' she instructed. I had taken countless pictures on the waterfront and I knew that if you were getting the skyline in the background, you didn't need to be that close. Darcy put his arm around my shoulder and we leaned in. I slipped my arm around his waist and I noticed how easily I fit into the little nook on his side. 'Oh, hold on, I'm having problems.' Georgie played with her phone for a few moments while we just stood there in our posed embrace. 'Georgie...' She looked up at her brother and blushed. 'Um, I think it works now.

What brings you onto my property?” Rhev said, cradling his mug with both hands and trying to absorb its warmth. “Got a problem.” “I can’t fix your personality, sorry.” Lassiter laughed, the sound ringing through the house like church bells. “No.. I like myself just as I am, thank you.” “Can’t help your delusional nature, either.” “I need to find an address.” “Do I look like the phone book?” “You look like shit, as a matter of fact.” “And you with the compliments.” Rhev finished his coffee. “What makes you think I’d help you?” “Because.” “You want to toss in a couple of nouns and verbs there? I’m lost.” Lassiter grew serious, his ethereal beauty losing its SOP fuck-yourself smirk. “I’m here on official business.” Rhev frowned. “No offense, but I thought your boss pink-slipped your ass.” “I’ve got one last shot at being a good boy.

The problem was money and the indignities of life without it. Every stroller, cell phone, Yankees cap, and SUV he saw was a torment. He wasn't covetous, he wasn't envious. But without money he was hardly a man.

Far out in the uncharted backwaters of the unfashionable end of the Western spiral arm of the galaxy lies a small unregarded yellow sun. Orbiting this, at a distance of roughly ninety million miles is an utterly insignificant little blue-green planet, whose ape descended life forms are so amazingly primitive that they still think digital watches are a pretty neat idea. This planet has, or had, a problem, which was this. Most of the people living on it were unhappy for pretty much of the time. Many solutions were suggested for this problem, but most of these were largely concerned with the movements of small, green pieces of paper, which is odd, because on the whole, it wasn't the small, green pieces of paper which were unhappy. And so the problem remained, and lots of the people were mean, and most of them were miserable, even the ones with digital watches. Many were increasingly of the opinion that they'd all made a big mistake coming down from the trees in the first place, and some said that even the trees had been a bad move, and that no-one should ever have left the oceans. And then one day, nearly two thousand years after one man had been nailed to a tree for saying how great it would be to be nice to people for a change, a girl, sitting on her own in a small cafe in Rickmansworth suddenly realised what it was that had been going wrong all this time and she finally knew how the world could be made a good and happy place. This time it was right, it would work, and no-one would have to get nalied to anything. Sadly, however, before she could get to a phone to tell anyone, the Earth was unexpectedly demolished to make way for a new hyperspace bypass and so the idea was lost forever.

Of course, the underlying structure of everything in England is posh. There is no in between with these people. You have to walk a mile to find a telephone booth, but when you find it, it is built as if the senseless dynamiting of pay phones had been a serious problem at some time in the past. And a British mailbox can presumably stop a German tank.

I had just finished cleaning up after breakfast when my cell phone rang. The caller identification came across as ‘G-Man’? “Hello?” “Hey baby,” the soft, sexy voice said. “Slate?” “Who the fuck else would be calling you that?” “Did you program your number into my cell phone?” “Uhh, yeah - is that a problem?

We've done so much together, wherever I go and whatever I see, I think of you. Newborn babies; the pattern on the plate that you can see under a paper-thin slice of sashimi; fireworks in August. The moon hidden behind the clouds over the ocean at night. When I'm sitting down someplace, inadvertently stepping on someone's toes, and have to apologize. And when someone picks up something I've dropped, and I thank him. When I see an elderly man tottering along,and wonder how much longer he has to live. Dogs and cats peeking out from alleyways. A beautiful view from a tall building. The warm blast of air you feel when you go down into a subway station. The phone ringing in the middle of the night. Even when I have crushes on other men, I always see you in the curve of their eyebrows." "Yet I must remain calm, detached. It's a little like trying to ignore a plate of delicious food when you're really hungry. When it beckons you, there's no problem with enjoying the aroma and appreciating it with your eyes, but at some point you have to separate yourself and realize, like a professional waiter does, that it's not your own. It's my job to ignore those plates heaped with delicious morsels and just carry them where they need to go.

A marriage is the same: you don’t measure it by the holiday where you drink wine before lunch and have great sex and your biggest problem is that the sand is too hot and the sun is shining too brightly on the screen when you want to play games on your phone. You measure it from everyday life, at home, at its lowest level, from how you talk to each other and solve problems.

Please excuse Aideen Cleary from PE today She has bubonic plauge." I coughed. "You do not have bubonic plauge." "I do though.' "I could phone your mother." "You could.

When I first came to work her i spotted a problem that needed to be solved, but I didn't know what to do. So I called the One Minute Manager. When he answered the phone, I said, Sir, I have a problem. Befor I could get another word out, he said, Good! That's what you've been hired to solve.

This is a Lucent PBX with Audix voice mail, right? I used this kind at all of my old jobs, so I'm pretty familiar with them." Completely ignoring me, Pat continues to demonstrate every single one of the phone's features, half of which she describes incorrectly. I don't bother taking notes because I've used this system a thousand times. I have no need to transcribe an erroneous refresher course. "Hey, you should be writing this down." Like I said, I've used this system extensively and--" WRITE IT DOWN," Pat growls. "If you screw up the phone, Jerry's gonna be on my ass." No problem." I'm slowly learning to choose my battles and figure this isn't the hill I want to die on. I pull a portfolio out of my briefcase and begin to take notes. When the phone rings and Jerry isn't there to answer, you pick it up and hold it to your mouth like this. You say, 'Hello, Jerry Jenkins' office.'" I write: When phone rings, place receiver next to your word hole and not your hoo-hoo or other bodily aperature, and say, "Shalom.

Hang it all, Haven, talk to a girlfriend if all you want is a pair of ears. Guys hate it when you give us a problem and then don't let us do something about it. It makes us feel bad. And then the only way to make ourselves feel better is to rip a phone book in two or blow something up. So let's get this straight — I'm not a good listener. I'm a guy." - Jack Travis

I know I have bigger problems than who I’m not kissing right now but three margaritas in, I wonder how safe your number is in my phone.

I was in the fifth grade the first time I thought about turning thirty. My best friend Darcy and I came across a perpetual calendar in the back of the phone book, where you could look up any date in the future, and by using this little grid, determine what the day of the week would be. So we located our birthdays in the following year, mine in May and hers in September. I got Wednesday, a school night. She got a Friday. A small victory, but typical. Darcy was always the lucky one. Her skin tanned more quickly, her hair feathered more easily, and she didn't need braces. Her moonwalk was superior, as were her cart-wheels and her front handsprings (I couldn't handspring at all). She had a better sticker collection. More Michael Jackson pins. Forenze sweaters in turquoise, red, and peach (my mother allowed me none- said they were too trendy and expensive). And a pair of fifty-dollar Guess jeans with zippers at the ankles (ditto). Darcy had double-pierced ears and a sibling- even if it was just a brother, it was better than being an only child as I was. But at least I was a few months older and she would never quite catch up. That's when I decided to check out my thirtieth birthday- in a year so far away that it sounded like science fiction. It fell on a Sunday, which meant that my dashing husband and I would secure a responsible baby-sitter for our two (possibly three) children on that Saturday evening, dine at a fancy French restaurant with cloth napkins, and stay out past midnight, so technically we would be celebrating on my actual birthday. I would have just won a big case- somehow proven that an innocent man didn't do it. And my husband would toast me: "To Rachel, my beautiful wife, the mother of my chidren and the finest lawyer in Indy." I shared my fantasy with Darcy as we discovered that her thirtieth birthday fell on a Monday. Bummer for her. I watched her purse her lips as she processed this information. "You know, Rachel, who cares what day of the week we turn thirty?" she said, shrugging a smooth, olive shoulder. "We'll be old by then. Birthdays don't matter when you get that old." I thought of my parents, who were in their thirties, and their lackluster approach to their own birthdays. My dad had just given my mom a toaster for her birthday because ours broke the week before. The new one toasted four slices at a time instead of just two. It wasn't much of a gift. But my mom had seemed pleased enough with her new appliance; nowhere did I detect the disappointment that I felt when my Christmas stash didn't quite meet expectations. So Darcy was probably right. Fun stuff like birthdays wouldn't matter as much by the time we reached thirty. The next time I really thought about being thirty was our senior year in high school, when Darcy and I started watching ths show Thirty Something together. It wasn't our favorite- we preferred cheerful sit-coms like Who's the Boss? and Growing Pains- but we watched it anyway. My big problem with Thirty Something was the whiny characters and their depressing issues that they seemed to bring upon themselves. I remember thinking that they should grow up, suck it up. Stop pondering the meaning of life and start making grocery lists. That was back when I thought my teenage years were dragging and my twenties would surealy last forever. Then I reached my twenties. And the early twenties did seem to last forever. When I heard acquaintances a few years older lament the end of their youth, I felt smug, not yet in the danger zone myself. I had plenty of time..

Put it this way, how do you feel about the supernatural?” “I’m fine with it,” Molly replied coolly. “I used to watch Charmed and Buffy and all those shows.” Gabriel winced slightly. “This isn’t quite the same thing.” “Okay, well, listen to this. Last week my horoscope in Cosmo told me I was going to meet an enchanting stranger and this guy on the bus gave me his phone number. I’m a total believer now.” “Yeah, you’ve really seen the light,” Xavier said under his breath. “Did you know that Sagittarians have a problem with sarcasm?” Molly snapped. “That would be very enlightening, except I’m a Leo.” “Yeah, well, everyone knows they’re a pack of assholes!” “My God, you’re like talking to a rock.” “You’re a rock!

No," I said automatically, "don't do anything about Dad. You can't fix my relationship with him." "I can block or run interference." "Thanks, Jack, but I don't need blocking, and I really don't need any more interference." He looked annoyed. "Well, why did you waste all that time complaining to me if you didn't want me to do something about it?" "I don't want you to fix my problems. I just wanted you to listen." "Hang it all, Haven, talk to a girlfriend if all you want is a pair of ears. Guys hate it when you give us a problem and then don't let us do something about it. It makes us feel bad. And then the only way to make ourselves feel better is to rip a phone book in two or blow something up. So let's get this straight — I'm not a good listener. I'm a guy." "Yes you are." I stood and smiled. "Want to buy me a drink at an after work bar?" "Now you're talking," my brother said, and we left the office.

There has not been a piece of technology designed to save labor that has not increased labor. Word processors allow you to do what your secretary used to do for you. The Internet, BlackBerries, iPhones, yes they keep you tethered, but that's not the main problem. It's that along with increasing personal productivity, they increase the expectation of productivity. It no longer becomes a bonus to do the work of one and a half men, but the norm. And then when everyone’s working at one hundred and fifty percent capacity, they can fire a third of the workforce and still maintain output.

BLESSINGS ARE IMMEASURABLE You can Lose a child Or a parent, The love of your life, A good job, A game, A deal, A bet, An idea, Your favorite thing, Money, Your best friend, A moment, An opportunity, A chance, Your keys, Your mind, Your health, Your identity, Your virginity, Your religion, Your shirt, Your license, ID or Passport, Phone or phone number, Hope, Faith, Luck, Your pride, Or your house, And feel like You've lost everything, And keep on losing. Stop Counting losses And start counting your blessings. Only then, Will you discover that losses Are easier to point out And count Than blessings, And that blessings Outnumber your losses For they are truly Immeasurable. It is only normal that People count losses with Their minds, And ignore To count blessings With the graciousness Of their hearts.

Designing passive tracking apps as if women have pockets big enough to hold their phones is a perennial problem with an easy solution: include proper pockets in women’s clothing (she types, furiously, having just had her phone fall out of her pocket and smash on the floor for the hundredth time).

Without the aid of the visual cues of the person she talked to, conversations on the phone often baffled her. Words sometimes ran together, abrupt changes in topic were difficult for her to anticipate and follow, and her comprehension suffered. Although writing presented its own set of problems, she could keep them hidden from discovery because she wasn't restricted to real-time responding.

With a deliberate shrug, he stepped free of the hold on his shoulder. “Tell me something, boys,” he drawled. “Do you wear that leather to turn each other on? I mean, is it a dick thing with you all?” Butch got slammed so hard against the door that his back teeth rattled. The model shoved his perfect face into Butch’s. “I’d watch your mouth, if I were you.” “Why bother, when you’re keeping an eye on it for me? You gonna kiss me now?” A growl like none Butch had ever heard came out of the guy. “Okay, okay.” The one who seemed the most normal came forward. “Back off, Rhage. Hey, come on. Let’s relax.” It took a minute before the model let go. “That’s right. We’re cool,” Mr. Normal muttered, clapping his buddy on the back before looking at Butch. “Do yourself a favor and shut the hell up.” Butch shrugged. “Blondie’s dying to get his hands on me. I can’t help it.” The guy launched back at Butch, and Mr. Normal rolled his eyes, letting his friend go this time. The fist that came sailing at jaw level snapped Butch’s head to one side. As the pain hit, Butch let his own rage fly. The fear for Beth, the pent-up hatred of these lowlifes, the frustration about his job, all of it came out of him. He tackled the bigger man, taking him down onto the floor. The guy was momentarily surprised, as if he hadn’t expected Butch’s speed or strength, and Butch took advantage of the hesitation. He clocked Blondie in the mouth as payback and then grabbed the guy’s throat. One second later, Butch was flat on his back with the man sitting on his chest like a parked car. The guy took Butch’s face into his hand and squeezed, crunching the features together. It was nearly impossible to breathe, and Butch panted shallowly. “Maybe I’ll find your wife,” the guy said, “and do her a couple of times. How’s that sound?" “Don’t have one.” “Then I’m coming after your girlfriend.” Butch dragged in some air. “Got no woman.” “So if the chicks won’t do you, what makes you think I’d want to?” “Was hoping to piss you off.” “Now why’d you want to do that?” Blondie asked. “If I attacked first”—Butch hauled more breath into his lungs—“your boys wouldn’t have let us fight. Would’ve killed me first. Before I had a chance at you.” Blondie loosened his grip a little and laughed as he stripped Butch of his wallet, keys, and cell phone. “You know, I kind of like this big dummy,” the guy drawled. Someone cleared a throat. Rather officiously. Blondie leaped to his feet, and Butch rolled over, gasping. When he looked up, he was convinced he was hallucinating. Standing in the hall was a little old man dressed in livery. Holding a silver tray. “Pardon me, gentlemen. Dinner will be served in about fifteen minutes.” “Hey, are those the spinach crepes I like so much?” Blondie said, going for the tray. “Yes, Sire.” “Hot damn.” The other men clustered around the butler, taking what he offered. Along with cocktail napkins. Like they didn’t want to drop anything on the floor. What the hell was this? “Might I ask a favor?” the butler said. Mr. Normal nodded with vigor. “Bring out another tray of these and we’ll kill anything you want for you.” Yeah, guess the guy wasn’t really normal. Just relatively so. The butler smiled as if touched. “If you’re going to bloody the human, would you be good enough to do it in the backyard?” “No problem.” Mr. Normal popped another crepe in his mouth. “Damn, Rhage, you’re right. These are awesome.

People ask why my brother killed himself. "Why would such a gifted journalist, whose works have won all the prizes in the world, do such a thing?" "He had so many friends, why would he want to leave them?" "But what about all he had to live for?" In a short space of time, I had a drawerful of articles wirtten by reporters pondering the death of one who, like them, made a living out of trying to sort out the truth, separating fact from conjecture. They were hell-bent on making sense out of this event. When they phoned, I told them they were going to fail. I told them that the problem with suicide is that it is a senseless event. There is no why. But of course that's wrong. There are numerous whys, though it's almost impossible, or unlikely that any single one of them is "the answer" that people want to hear.

I was the only person in an infinite exploding universe who knew that this powder was made of opal. In a wide, wide world, full of unimaginable numbers of people, I was—in addition to being small and insufficient—special. I was not only a quirky bundle of genes, but I was also unique existentially, because of the tiny detail that I knew about Creation, because of what I had seen and then understood. Until I phoned someone, the concrete knowledge that opal was the mineral that fortified each seed on each hackberry tree was mine alone. Whether or not this was something worth knowing seemed another problem for another day. I stood and absorbed this revelation as my life turned a page, and my first scientific discovery shone, as even the cheapest plastic toy does when it is new. I

Multiple studies have associated the heavy use of smartphones (especially when used for social media) with negative effects on neuroticism, self-esteem, impulsivity, empathy, self-identity, and self-image, as well as with sleep problems, anxiety, stress, and depression.

That was the problem these days--everything was considered disposable--clothes, cell phones, relationships.

Pay attention to humans, not to your phone.

Let go of things just like you let go of your phone at service center. Everything is under universal warranty. The universe can repair or replace anything.

Shigure Sohma: So, anyway, I was wondering if you could stop by the house and take a look at Tohru's cut. That is, if it isn't a problem. Hatori Sohma: No problem. I'll stop by the house this evening. Shigure Sohma: Hmmm? What's this, Hatori? I don't think I ever heard you sound so eager to come over. Could it be you have a secret crush on Tohru? [long silence from the other end of the phone] Shigure Sohma: [shouts] I knew it! You naughty, naughty man, you! Hatori Sohma: No, I was simply too amazed by your stupidity to say anything.

The boys were only fourteen and twelve years old at the time, happy go-lucky, fun-loving boys, like your sons, nephews, or grandsons. Their whole lives were in front of them. Their worries and concerns were the simple ones of any twelve or fourteen-year-olds. Who are my teachers this year? Will I have friends in my class? Will Mom buy me an iPhone? Will the Lions, Tigers, Pistons, or Red Wings have good seasons? Will I do well in school? Will my parents be proud of me? Will I be invited to cool parties? Will I meet a girl? These should be the problems of Kenny and Jake Tracey. Instead, they worry about whether they can ever get the filthy and disgusting acts of this degenerate out of their minds.

Does helping others really confer happiness or prosperity on the helper? I know of no evidence showing that altruists gain money from their altruism, but the evidence suggests that they often gain happiness. People who do volunteer work are happier and healthier than those who don’t; but, as always, we have to contend with the problem of reverse correlation: Congenitally happy people are just plain nicer to begin with,24 so their volunteer work may be a consequence of their happiness, not a cause. The happiness-as-cause hypothesis received direct support when the psychologist Alice Isen25 went around Philadelphia leaving dimes in pay phones. The people who used those phones and found the dimes were then more likely to help a person who dropped a stack of papers (carefully timed to coincide with the phone caller’s exit), compared with people who used phones that had empty coin-return slots. Isen has done more random acts of kindness than any other psychologist: She has distributed cookies, bags of candy, and packs of stationery; she has manipulated the outcome of video games (to let people win); and she has shown people happy pictures, always with the same finding: Happy people are kinder and more helpful than those in the control group.

The boys were only fourteen and twelve years old at the time, happy go-lucky, fun-loving boys, like your sons, nephews, or grandsons. Their whole lives were in front of them. Their worries and concerns were the simple ones of any twelve or fourteen-year-olds. Who are my teachers this year? Will I have friends in my class? Will Mom buy me an iPhone? Will the Lions, Tigers, Pistons, or Red Wings have good seasons? Will I do well in school? Will my parents be proud of me? Will I be invited to cool parties? Will I meet a girl? These should be the problems of Kenny and Jake Tracey. Instead, they worry about whether they can ever get the filthy and disgusting acts of this degenerate out of their minds.

I’d call Ranger and see if he wanted to run with me. Then he’d be over here first thing tomorrow and make me go out and get some exercise. “Yo,” Ranger said, answering the phone. His voice was husky, and I realized it was late and I’d probably awakened him. “It’s Stephanie. I’m sorry to be calling so late.” He took a slow breath. “No problem. Last time you called me late at night you were naked and chained to your shower curtain rod. I hope this isn’t going to be disappointing.

—fessor Langdon? Are you there? The phones are disabled. You’re my only contact. Professor Langdon?!” “Yes—Winston? I’m here,” Langdon replied over the sound of applause around him. “Thank goodness,” Winston said. “Listen carefully. We may have a serious problem.

Venkat pulled out his cell phone. “We lost contact with Pathfinder in 1997. If he can get it online again, we can communicate. It might just need the solar cells cleaned. Even if it’s got a bigger problem, he’s an engineer!” Dialing, he added, “Fixing things is his job!

There's no present left. This is the problem for a novelist. [The problem] is the present is gone. We're all living in the future constantly . . . Back in the day Leo Tolstoy -- what a sweetheart of a count and of a writer -- in the 1860's he wanted to write about the Napoleonic Campaign, about 1812. If you write about 1812 in 1860, a horse is still a horse. A carriage is still a carriage. Obviously, there are been some technological advancements, et cetera, but you don't have to worry about explaining the next killer [iPhone] app or the next Facebook because right now things are happening so quickly. ("Gary Shteyngart: Finding 'Love' In A Dismal Future", NPR interview, August 2, 2010)

[Texting] discourages thoughtful discussion or any level of detail. And the addictive problems are compounded by texting's hyperimmediacy. E-mails take some time to work their way through the Internet, through switches and routers and servers, and they require that you take the step of explicitly opening them. Text messages magically appear on the screen of your phone and demand immediate attention from you. Add to that the social expectation that an unanswered text feels insulting to the sender, and you've got a recipe for addiction: You receive a text, and that activates your novelty centers. You respond and feel rewarded for having completed a task (even though that task was entirely unknown to you fifteen seconds earlier). Each of those delivers a shot of dopamine as your limbic system cries out "More! More! Give me more!

Everyone can do a bit,” I said, wondering where Kevin Zipp was. “If you’re thinking of somebody and the phone rings and it’s them, that’s magic. If you get a curious feeling that you’ve been or done something before, then that’s magic, too. It’s everywhere. It seeps into the fabric of the world and oozes out as coincidence, fate, chance, luck, or what have you. The big problem is having enough magic to make it work for you in some useful manner.

I figured the government wouldn't let poison flow from the taps. But in general, I'm too trusting of the government. I'm the polar opposite of the Tea Partiers. I have no problem with a nanny state. But in this case, the nanny state has been chatting on the cell phone and ignoring the baby as it plays with matches.

Pregnancy had seemed a reasonable excuse for letting her metal-smithing tools languish, but that accounted for only eighteen months of the last twenty-six years. Motherhood wasn't the real problem, though it took him a long time to figure out what was. She needed resistance, the very quality that metal most demonstrably offered up. Suddenly Glynis had no difficulty to overcome, no hard artisan's life with galleries filching half the too-small price of a mokume brooch that had taken three weeks to forge. No, her husband made a good living, and if she slept late and dawdled the afternoon away reading Lustre, American Craft Magazine and Lapidary Journal, the phone bill would still get paid. For that matter, she needed need itself. She could overcome her anguish about embarking on an object that, once completed, might not meet her exacting standards only if she had no choice. In this sense, his helping had hurt her. By providing the financial cushion that should have facilitated making all the metal whathaveyou she liked, he had ruined her life. Wrapped in a slackening bow, ease was a poisonous present.

If an inmate swears at a guard, fights, or hides contraband like cigarettes or candy [Sheriff Arpaio has banned coffee, cigarettes, hot lunches, girlie mags & TV], she's kicked out of the tents and sent to lockdown--a tiny cell 10x12 feet that houses 4 women, instead of the 2 it was built for. There's no tv, no phone, & no a/c. Even though most of these women have drug problems, programs like NA or AA are considered 'privileges' forbidden to those locked down. The only way to get out of lockdown is to volunteer for the chain gang--the first & only female chain gang in the United States (as of Aug 1997). Volunteers sign a paper that says they know & accept the conditions on the chain--cleaning Phoenix streets, painting the center strip of miles of highway, & burying AZ's indigent. The accusation of 'cruel & unusual punishment' is quashed by the argument that the chain gang is purely voluntary. After all, if you prefer, you can spend the whole year in lockdown.

Over the past few months, I have become so dependent upon tracking my pizza online through Domino's Pizza Tracker, that I now understand the need overbearing parents feel to strap a GPS-enabled phone to their child. I am anxious about the whereabouts, well-being and safety of my pizza and must know exactly where it is at all times.

There’s a certain mentality in law enforcement that says you shouldn't be the type of person who takes things personally. If you are, you’re weak. Build a wall. I hear that one a lot. The problem is, I’m a person. And when another person calls me on the phone asking for my compassion and my help, I don’t want them to have to jump my wall to get it.

And part of the problem is that phone. You have that function on that fucking phone that enables you to know when your texts are opened and ignored.

Everything that loomed so large close up - all you had to do was step away, and they shrank to nothing. You could stop taking their phone calls, tear up their letters, pretend they'd never existed. Start over as a new person with a new life. Just a problem of geography, he thought, with the confidence of someone who had never yet tried to free himself of family.

You can try to fight it back. You can buy a daily planner and a to-do list application for your phone. You can write yourself notes and fill out schedules. You can become a productivity junkie surrounded by instruments to make life more efficient, but these tools alone will not help, because the problem isn’t you are a bad manager of your time—you are a bad tactician in the war inside your brain.

We agree to spend “Sunday dinner” in hygge. We all promise to help one another as a team in creating a cozy atmosphere where everyone feels safe and no one needs to have their guard up. We agree to try to . . . Turn off the phones and the iPads. Leave our drama at the door. There are other times to focus on our problems. Hygge is about creating a safe place to relax with others and leave the everyday stressors outside. Not complain unnecessarily.

I have another scan this week," I say lightly, hoping to reassure my loved ones that it is safe to rejoin my orbit. There is always another scan, because this is my reality. But the people I know are often busy contending with mildly painful ambition and the possibility of reward. I try to begrudge them nothing, except I'm not alongside them anymore. In the meantime, I have been hunkering down with old medical supplies and swelling resentment. I tried— haven't I tried? — to avoid fights and remember birthdays. I showed up for dance recitals and listened to weight-loss dreams and kept the granularity of my medical treatments in soft focus. A person like that would be easier to love, I reasoned. I try a small experiment and stop calling my regular rotation of friends and family, hoping that they will call me back on their own. _This is not a test. This is not a test._ The phone goes quiet, except for a handful of calls. I feel heavy with strange new grief. Is it bitter or unkind to want everyone to remember what I can't forget? Who wants to be confronted with the reality that we are all a breath away from a problem that could alter our lives completely? A friend with a very sick child said it best: I'm everyone's inspiration and and no one's friend. I am asked all the time to say that, given what I've gained in perspective, I would never go back. Who would want to know the truth? Before was better.

She probably worked as a customer service representative...She'd be good at sounding acting like there was nothing strange or wrong, no problems. Everything was taken care of, everything was wonderful. I was very glad I didn't have a phone.

Complainers, like the friend on the phone, who complain endlessly without looking for solutions. Life is a problem that will be hard if not impossible to solve. Cancellers, who take a compliment and spin it: “You look good today” becomes “You mean I looked bad yesterday?” Casualties, who think the world is against them and blame their problems on others. Critics, who judge others for either having a different opinion or not having one, for any choices they’ve made that are different from what the critic would have done. Commanders, who realize their own limits but pressure others to succeed. They’ll say, “You never have time for me,” even though they’re busy as well. Competitors, who compare themselves to others, controlling and manipulating to make themselves or their choices look better. They are in so much pain that they want to bring others down. Often we have to play down our successes around these people because we know they can’t appreciate them. Controllers, who monitor and try to direct how their friends or partners spend time, and with whom, and what choices they make. You can have fun with this list, seeing if you can think of someone to fit each type. But the real point of it is to help you

FatherMichael has entered the room Wildflower: Ah don’t tell me you’re through a divorce yourself Father? SureOne: Don’t be silly Wildflower, have a bit of respect! He’s here for the ceremony. Wildflower: I know that. I was just trying to lighten the atmosphere. FatherMichael: So have the loving couple arrived yet? SureOne: No but it’s customary for the bride to be late. FatherMichael: Well is the groom here? SingleSam has entered the room Wildflower: Here he is now. Hello there SingleSam. I think this is the first time ever that both the bride and groom will have to change their names. SingleSam: Hello all. Buttercup: Where’s the bride? LonelyLady: Probably fixing her makeup. Wildflower: Oh don’t be silly. No one can even see her. LonelyLady: SingleSam can see her. SureOne: She’s not doing her makeup; she’s supposed to keep the groom waiting. SingleSam: No she’s right here on the laptop beside me. She’s just having problems with her password logging in. SureOne: Doomed from the start. Divorced_1 has entered the room Wildflower: Wahoo! Here comes the bride, all dressed in . . . SingleSam: Black. Wildflower: How charming. Buttercup: She’s right to wear black. Divorced_1: What’s wrong with misery guts today? LonelyLady: She found a letter from Alex that was written 12 years ago proclaiming his love for her and she doesn’t know what to do. Divorced_1: Here’s a word of advice. Get over it, he’s married. Now let’s focus the attention on me for a change. SoOverHim has entered the room FatherMichael: OK let’s begin. We are gathered here online today to witness the marriage of SingleSam (soon to be “Sam”) and Divorced_1 (soon to be “Married_1”). SoOverHim: WHAT?? WHAT THE HELL IS GOING ON HERE? THIS IS A MARRIAGE CEREMONY IN A DIVORCED PEOPLE CHAT ROOM?? Wildflower: Uh-oh, looks like we got ourselves a gate crasher here. Excuse me can we see your wedding invite please? Divorced_1: Ha ha. SoOverHim: YOU THINK THIS IS FUNNY? YOU PEOPLE MAKE ME SICK, COMING IN HERE AND TRYING TO UPSET OTHERS WHO ARE GENUINELY TROUBLED. Buttercup: Oh we are genuinely troubled alright. And could you please STOP SHOUTING. LonelyLady: You see SoOverHim, this is where SingleSam and Divorced_1 met for the first time. SoOverHim: OH I HAVE SEEN IT ALL NOW! Buttercup: Sshh! SoOverHim: Sorry. Mind if I stick around? Divorced_1: Sure grab a pew; just don’t trip over my train. Wildflower: Ha ha. FatherMichael: OK we should get on with this; I don’t want to be late for my 2 o’clock. First I have to ask, is there anyone in here who thinks there is any reason why these two should not be married? LonelyLady: Yes. SureOne: I could give more than one reason. Buttercup: Hell yes. SoOverHim: DON’T DO IT! FatherMichael: Well I’m afraid this has put me in a very tricky predicament. Divorced_1: Father we are in a divorced chat room, of course they all object to marriage. Can we get on with it? FatherMichael: Certainly. Do you Sam take Penelope to be your lawful wedded wife? SingleSam: I do. FatherMichael: Do you Penelope take Sam to be your lawful wedded husband? Divorced_1: I do (yeah, yeah my name is Penelope). FatherMichael: You have already e-mailed your vows to me so by the online power vested in me, I now pronounce you husband and wife. You may kiss the bride. Now if the witnesses could click on the icon to the right of the screen they will find a form to type their names, addresses, and phone numbers. Once that’s filled in just e-mail it off to me. I’ll be off now. Congratulations again. FatherMichael has left the room Wildflower: Congrats Sam and Penelope! Divorced_1: Thanks girls for being here. SoOverHim: Freaks. SoOverHim has left the room

No one paid much attention when he left. They continued to eat and drink and talk and laugh over their suffering, and occasionally run to the bathroom to be ill. It was this way more or less every night and every morning. Strangers appeared in his hotel room, always a wreck after the previous night. In the morning, they stuck themselves back together again. They rubbed at raccoon-eyed faces full of smeared makeup, looked for lost hats and feathers and beads and phone numbers and shoes and hours. It wasn't a bad life. It wouldn't last, but nothing ever did. They would all be like Alfie in the end, crying on his sofa at dawn and regretting it all. Which was why Magnus stayed away from those kinds of problems. Keep moving. Keep dancing.

Nearly every novel problem teenagers face traces itself back to 2007 and the introduction of Steve Jobs’s iPhone. In fact, the explosion in self-harm can be so precisely pinpointed to the introduction of this one device that researches have little doubt that it is the cause... The statistical explosion of bullying, cutting, anorexia, depression, and the rise of sudden transgender identification is owed to the self-harm instruction, manipulation, abuse, and relentless harassment supplied by a single smartphone.

When a customer clicks through the license conditions to play the game, they’re agreeing to add their phone as a node in a distributed server. More players equal more servers—not for themselves, I might add, we never run a server node for any given game on the same host as a client for that game, that would be asking for trouble—but at the back end, we’re in the processor arbitrage market. The game programmers’ biggest problems are maintaining causality and object coherency while minimizing network latency—sorry,

I wanted to tell Sam this. I wanted to tell him all of it, in beautiful handwritten letters or at least in long, rambling emails that we would later save and print out and that would be found in the attic of our house when we had been married fifty years for our grandchildren to coo over. But I was so tired those first few weeks that all I did was email him about how tired I was. I'm so tired. I miss you. Me too. No, like really, really tired. Like cry at TV advertisements and fall asleep while brushing my teeth and end up with toothpaste all over my chest tired. Okay, now you got me. I tried not to mind how little he emailed me. I tried to remind myself that he was doing a real, hard job, saving lives and making a difference, while I was sitting outside manicurists' studios and running around Central Park. His supervisor had changed the rota. He was working four nights on the trot and still waiting to be assigned a new permanent partner. That should have made it easier for us to talk but somehow it didn't. I would check in on my phone in the minutes I had free every evening but that was usually the time he was heading off to begin his shift. Sometimes I felt curiously disjointed, as if I had simply dreamt him up. One week, he reassured me. One more week. How hard could it be?

Many of us go through our days attending to multiple stimuli simultaneously without giving any one thing our full and complete attention. We eat while watching TV and check our email while in the presence of our families. We think about our problems in the middle of a conversation or during an otherwise positive experience. We talk on the phone while driving and choose to distract ourselves from everyday tasks rather than attending to them. We escape the small moments rather than recognizing life is the small moments.

Greg looked at Aunt Dahlia. “You need to leave.” “I already told her that,” Ham growled. Greg ignored Ham like he didn’t exist and said to Aunt Dahlia, “I’ll ask the manager to have you removed.” “Since I dine here once a month, I doubt he’ll choose removing me over removing the lot of you.” She twirled her finger in the air to indicate us all. “Do you think,” Nina started and I looked at her to see her looking at Max, “that this is normal? I mean, does this kind of thing happen to other people in the world? I really want to know.” Max smiled at his wife. I looked back at Aunt Dahlia to see, scarily, she was looking at me. “You need to phone your father.” “No, she doesn’t.” This was said by Kami Maxwell. I leaned forward and plonked my forehead on the table. --- “Is there a problem here?” A mild-mannered-looking suited man I suspected was the manager entered the situation. “No, I’m simply having a word with my niece,” my aunt replied. “Yes, this woman interrupted my wife’s dinner in an extremely unpleasant way,” Greg contradicted. “She’s not your wife,” Ham grunted. Uh-oh. Shocking the crap out of me, Greg, with narrowed eyes and anger contorting his face, instantly fired back at Ham, “She’ll always be my wife.” I went still. The table went still. I fancied the restaurant went still as I was pretty certain I watched ice form in a thick layer, crackling and groaning all around Ham. “Well shit.” His words were sarcastic but that didn’t mean they weren’t dripping icicles. “See I’m in a position to apologize since I fucked your wife against the wall before we left to come here.” This was when I plonked my head on the table again. “Oh my,” Nina breathed as she glanced at Max. “We haven’t done that in a while, darling. We should do that again.

Imagine a psychiatrist sitting down with a broken human being saying, I am here for you, I am committed to your care, I want to make you feel better, I want to return your joy to you, I don't know how I will do it but I will find out and then I will apply one hundred percent of my abilities, my training, my compassion and my curiosity to your health -- to your well-being, to your joy. I am here for you and I will work very hard to help you. I promise. If I fail it will me my failure, not yours. I am the professional. I am the expert. You are experiencing great pain right now and it is my job and my mission to cure you from your pain. I am absolutely committed to your care... I know you are suffering. I know you are afraid, I love you. I want to cure you and I won't stop trying to help you. You are my patient. I am your doctor. You are my patient. Imagine a doctor phoning you at all hours of the day and night to tell you that he or she had been reading some new stuff on the subject of whatever and was really excited about how it might help you. Imagine a doctor calling you in an important meeting and saying listen, I'm so sorry to bother you but I"ve been thinking really hard about your problems and I'd like to try something completely new. I need to see you immediately! I"m absolutely committed to your care! I think this might help you. I won't give up on you.

Sonny shows me his phone. It’s a text message from Rapid, sent this morning, and it consists of one simple-but-not-so-simple question: Wanna meet up? My mouth drops. “Seriously?” “Seriously,” Sonny says. “Holy shit.” There’s one problem though. “Why haven’t you responded?” “I don’t know,” he says. “Part of me is like, hell yeah. The other part feels like this shit is too good to be true. What if he’s really a fifty-year-old man who lives in his mom’s basement and has a malicious plot to murder me and leave my body parts spread out across his backyard, unknown to anyone, until twenty years from now when a stray dog sniffs me out?” I stare at him. “The specifics in your examples are disturbing sometimes.

When a smart phone / laptop’s operating system doesn’t work smoothly, we re-boot or restart it, basically we re-begin; similarly to get over the struggles or failures, we must re-start the process by analyzing the beginning of our approach, do not try to make things work out in the middle of a crisis, because it might not be the place which triggered the problem.

She enjoyed the notion that New York was home, and that she missed it, but in fact the only thing she really missed was pizza. And not just any old pizza, but the sort of pizza they brought to your door if you phoned them up and asked them. That was the only real pizza. Pizza that you had to go out and sit at a table staring at red paper napkins for wasn’t real pizza however much extra pepperoni and anchovy they put on it. London was the place she liked living in most, apart, of course, from the pizza problem, which drove her crazy. Why would no one deliver pizza? Why did no one understand that it was fundamental to the whole nature of pizza that it arrived at your front door in a hot cardboard box? That you slithered it out of greaseproof paper and ate it in folded slices in front of the TV?

I carted the basket into my bedroom, set it on the floor, and my cell phone rang. 'Bitch,' Joyce Barnhardt said when I answered. 'Do you have a problem?' 'You poisoned me.' 'I don't know what you're talking about.' 'Don't play dumb. You knew exactly what you were doing when you forced that pork on me.' 'Gee, I'd really like to talk to you, Joyce, but I have to go do something.' 'I'll get you for this. As soon as I can leave the bathroom.

I observed an eighteen-year-old friend of one of our daughters talking to his mother on the telephone. As he hung up the phone in frustration he said, “She makes me so angry, she’s always telling me what to think and where to go and how to do things.” He was obviously upset and filled with anger. I told him he had one of two choices. He could either continue to practice being right, or practice being kind. If you insist on being right you will argue, get frustrated, angry, and your problem will persist with your mom, I explained. If you simply practice being kind, you can remind yourself that this is your mom, she’s always been that way, she will very likely stay that way, but you are going to send her love instead of anger when she starts in with her routine. A simple statement of kindness such as, “That’s a good point, Mom, I’ll think about it,” and you have a spiritual solution to your problem.

A marriage is like a hockey season, darling, okay? Even the best team can’t be at their best in every game, but they’re good enough to win even when they play badly. A marriage is the same: you don’t measure it by the holiday where you drink wine before lunch and have great sex and your biggest problem is that the sand is too hot and the sun is shining too brightly on the screen when you want to play games on your phone. You measure it from everyday life, at home, at its lowest level, from how you talk to each other and solve problems.

It was Day Three, Freshman Year, and I was a little bit lost in the school library,looking for a bathroom that wasn't full of blindingly shiny sophomores checking their lip gloss. Day Three.Already pretty clear on the fact that I would be using secondary bathrooms for at least the next three years,until being a senior could pass for confidence.For the moment, I knew no one,and was too shy to talk to anyone. So that first sight of Edward: pale hair that looked like he'd just run his hands through it, paint-smeared white shirt,a half smile that was half wicked,and I was hooked. Since, "Hi,I'm Ella.You look like someone I'd like to spend the rest of my life with," would have been totally insane, I opted for sitting quietly and staring.Until the bell rang and I had to rush to French class,completely forgetting to pee. Edward Willing.Once I knew his name, the rest was easy.After all,we're living in the age of information. Wikipedia, iPhones, 4G ntworks, social networking that you can do from a thousand miles away.The upshot being that at any given time over the next two years, I could sit twenty feet from him in the library, not saying a word, and learn a lot about him.ENough, anyway, for me to become completely convinced that the Love at First Sight hadn't been a fluke. It's pretty simple.Edward matched four and a half of my If My Prince Does, In Fact, Come Someday,It Would Be Great If He Could Meet These Five Criteria. 1. Interested in art. For me, it's charcoal. For Edward, oil paint and bronze. That's almost enough right there. Nice lips + artist= Ella's prince. 2. Not afraid of love. He wrote, "Love is one of two things worth dying for.I have yet to decide on the second." 3.Or of telling the truth. "How can I believe that other people say if I lie to them?" 4.Hot. Why not?I can dream. 5.Daring. Mountain climbing, cliff dying, defying the parents. Him, not me. I'm terrified of an embarrassing number of things, including heights, convertibles, moths, and those comedians everyone loves who stand onstage and yell insults at the audience. 5, subsection a. Daring enough to take a chance on me.Of course, in the end, that No. 5a is the biggie. And the problem. No matter how muuch I worshipped him,no matter how good a pair we might have been,it was never, ever going to happen. To be fair to Edward,it's not like he was given an opportunity to get to know me. I'm not stupid.I know there are a few basic truths when it comes to boys and me. Truth: You have to talk to a boy-really talk,if you want him to see past the fact that you're not beautiful. Truth: I'm not beautiful. Or much of a conversationalist. Truth: I'm not entirely sure that the stuff behind the not-beautiful is going to be all that alluring, either. And one written-in-stone, heartbreaking truth about this guy. Truth:Edward Willing died in 1916.

Hey Pete. So why the leave from social media? You are an activist, right? It seems like this decision is counterproductive to your message and work." A: The short answer is I’m tired of the endless narcissism inherent to the medium. In the commercial society we have, coupled with the consequential sense of insecurity people feel, as they impulsively “package themselves” for public consumption, the expression most dominant in all of this - is vanity. And I find that disheartening, annoying and dangerous. It is a form of cultural violence in many respects. However, please note the difference - that I work to promote just that – a message/idea – not myself… and I honestly loath people who today just promote themselves for the sake of themselves. A sea of humans who have been conditioned into viewing who they are – as how they are seen online. Think about that for a moment. Social identity theory run amok. People have been conditioned to think “they are” how “others see them”. We live in an increasing fictional reality where people are now not only people – they are digital symbols. And those symbols become more important as a matter of “marketing” than people’s true personality. Now, one could argue that social perception has always had a communicative symbolism, even before the computer age. But nooooooothing like today. Social media has become a social prison and a strong means of social control, in fact. Beyond that, as most know, social media is literally designed like a drug. And it acts like it as people get more and more addicted to being seen and addicted to molding the way they want the world to view them – no matter how false the image (If there is any word that defines peoples’ behavior here – it is pretention). Dopamine fires upon recognition and, coupled with cell phone culture, we now have a sea of people in zombie like trances looking at their phones (literally) thousands of times a day, merging their direct, true interpersonal social reality with a virtual “social media” one. No one can read anymore... they just swipe a stream of 200 character headlines/posts/tweets. understanding the world as an aggregate of those fragmented sentences. Massive loss of comprehension happening, replaced by usually agreeable, "in-bubble" views - hence an actual loss of variety. So again, this isn’t to say non-commercial focused social media doesn’t have positive purposes, such as with activism at times. But, on the whole, it merely amplifies a general value system disorder of a “LOOK AT ME! LOOK AT HOW GREAT I AM!” – rooted in systemic insecurity. People lying to themselves, drawing meaningless satisfaction from superficial responses from a sea of avatars. And it’s no surprise. Market economics demands people self promote shamelessly, coupled with the arbitrary constructs of beauty and success that have also resulted. People see status in certain things and, directly or pathologically, use those things for their own narcissistic advantage. Think of those endless status pics of people rock climbing, or hanging out on a stunning beach or showing off their new trophy girl-friend, etc. It goes on and on and worse the general public generally likes it, seeking to imitate those images/symbols to amplify their own false status. Hence the endless feedback loop of superficiality. And people wonder why youth suicides have risen… a young woman looking at a model of perfection set by her peers, without proper knowledge of the medium, can be made to feel inferior far more dramatically than the typical body image problems associated to traditional advertising. That is just one example of the cultural violence inherent. The entire industry of social media is BASED on narcissistic status promotion and narrow self-interest. That is the emotion/intent that creates the billions and billions in revenue these platforms experience, as they in turn sell off people’s personal data to advertisers and governments. You are the product, of course.

The problem was the liars. They said she could do anything she set her mind to, they told her she should shoot for the moon because if she missed she’d be among the stars, they made movies tricking her into thinking she could achieve heroic things. All lies. Because she was born to answer phones in call centers, to carry bags to customers’ cars, to punch a clock, to measure her life in smoke breaks. To think otherwise was insane. The chair didn’t lie to her. The chair cured her of madness. The chair showed her exactly what she was capable of, and that was nothing.

But just in case you don’t want to spend eternity giving yourself high colonics on some sleazy Web site, ogled by millions of men with serious intimacy problems, the other type of work which most people do in Hell is—telemarketing. Yes, this means sitting at a desk, elbow-to-elbow with fellow doomed telemarketing associates who stretch to the horizon in either direction, all of you yakking on headsets. My job is: The dark forces are constantly calculating when it’s dinnertime anywhere on earth, and a computer autodials those phone numbers so I can interrupt everyone’s meal. My goal isn’t actually to sell you anything; I just ask if you have a few seconds to take part in a market research study identifying consumer trends in chewing gum. In mouthwash. In dryer fabric-softener sheets. I get to wear my headset telephone and work from a flowchart of possible responses. Best of all, I get to talk to real-live people—like yourself—who are still living and breathing and have no idea that I’m dead and phoning them from the Afterlife. Trust me, the vast majority of telemarketing people who ring you up, they’re dead. As are pretty much all Internet porn models.

think of climate change as slow, but it is unnervingly fast. We think of the technological change necessary to avert it as fast-arriving, but unfortunately it is deceptively slow—especially judged by just how soon we need it. This is what Bill McKibben means when he says that winning slowly is the same as losing: “If we don’t act quickly, and on a global scale, then the problem will literally become insoluble,” he writes. “The decisions we make in 2075 won’t matter.” Innovation, in many cases, is the easy part. This is what the novelist William Gibson meant when he said, “The future is already here, it just isn’t evenly distributed.” Gadgets like the iPhone, talismanic for technologists, give a false picture of the pace of adaptation. To a wealthy American or Swede or Japanese, the market penetration may seem total, but more than a decade after its introduction, the device is used by less than 10 percent of the world; for all smartphones, even the “cheap” ones, the number is somewhere between a quarter and a third. Define the technology in even more basic terms, as “cell phones” or “the internet,” and you get a timeline to global saturation of at least decades—of which we have two or three, in which to completely eliminate carbon emissions, planetwide. According to the IPCC, we have just twelve years to cut them in half. The longer we wait, the harder it will be. If we had started global decarbonization in 2000, when Al Gore narrowly lost election to the American presidency, we would have had to cut emissions by only about 3 percent per year to stay safely under two degrees of warming. If we start today, when global emissions are still growing, the necessary rate is 10 percent. If we delay another decade, it will require us to cut emissions by 30 percent each year. This is why U.N. Secretary-General António Guterres believes we have only one year to change course and get started. The scale of the technological transformation required dwarfs any achievement that has emerged from Silicon Valley—in fact dwarfs every technological revolution ever engineered in human history, including electricity and telecommunications and even the invention of agriculture ten thousand years ago. It dwarfs them by definition, because it contains all of them—every single one needs to be replaced at the root, since every single one breathes on carbon, like a ventilator.

Security is a big and serious deal, but it’s also largely a solved problem. That’s why the average person is quite willing to do their banking online and why nobody is afraid of entering their credit card number on Amazon. At 37signals, we’ve devised a simple security checklist all employees must follow: 1. All computers must use hard drive encryption, like the built-in FileVault feature in Apple’s OS X operating system. This ensures that a lost laptop is merely an inconvenience and an insurance claim, not a company-wide emergency and a scramble to change passwords and worry about what documents might be leaked. 2. Disable automatic login, require a password when waking from sleep, and set the computer to automatically lock after ten inactive minutes. 3. Turn on encryption for all sites you visit, especially critical services like Gmail. These days all sites use something called HTTPS or SSL. Look for the little lock icon in front of the Internet address. (We forced all 37signals products onto SSL a few years back to help with this.) 4. Make sure all smartphones and tablets use lock codes and can be wiped remotely. On the iPhone, you can do this through the “Find iPhone” application. This rule is easily forgotten as we tend to think of these tools as something for the home, but inevitably you’ll check your work email or log into Basecamp using your tablet. A smartphone or tablet needs to be treated with as much respect as your laptop. 5. Use a unique, generated, long-form password for each site you visit, kept by password-managing software, such as 1Password.§ We’re sorry to say, “secretmonkey” is not going to fool anyone. And even if you manage to remember UM6vDjwidQE9C28Z, it’s no good if it’s used on every site and one of them is hacked. (It happens all the time!) 6. Turn on two-factor authentication when using Gmail, so you can’t log in without having access to your cell phone for a login code (this means that someone who gets hold of your login and password also needs to get hold of your phone to login). And keep in mind: if your email security fails, all other online services will fail too, since an intruder can use the “password reset” from any other site to have a new password sent to the email account they now have access to. Creating security protocols and algorithms is the computer equivalent of rocket science, but taking advantage of them isn’t. Take the time to learn the basics and they’ll cease being scary voodoo that you can’t trust. These days, security for your devices is just simple good sense, like putting on your seat belt.

He and Egan also spoke for hours on the phone many nights. One topic they wrestled with was his belief, which came from his Buddhist studies, that it was important to avoid attachment to material objects. Our consumer desires are unhealthy, he told her, and to attain enlightenment you need to develop a life of nonattachment and nonmaterialism. He even sent her a tape of Kobun Chino, his Zen teacher, lecturing about the problems caused by craving and obtaining things. Egan pushed back. Wasn’t he defying that philosophy, she asked, by making computers and other products that people coveted? “He was irritated by the dichotomy, and we had exuberant debates about it,” Egan recalled.

As you’ll remember, the first generation of iPhones had a tendency to disconnect in the middle of calls. The obligatory antenna required in the phone did not deliver. It wasn’t until Apple fixed that problem that the iPhone moved from Apple baseline cult first generation adopters (its Genre experts) to middle managers abandoning their BlackBerrys. The core fanatics cut Apple some slack on the first iteration of the iPhone, but they didn’t evangelize to non-cult members until all of the bugs were out of it. It’s the very same thing for books. Win over the experts and keep banging away at the keyboard. When you’ve knocked out something extraordinary, the experts will beat down their neighbors’ doors to get them to read your book.

My Truck Takes Diesel “‘In your anger do not sin’; Do not let the sun go down while you are still angry, and do not give the devil a foothold.” EPHESIANS 4:26–27 I know she thought she was helping me when my wife filled my truck with gas. The problem is that my truck is a diesel. Now she was phoning me to come rescue her because the truck wouldn’t start! I told her I was on my way, but all I could think about was what my wife’s actions were going to cost me—anything from draining the tank to replacing the engine. I wish I could say I was just a little frustrated, but the truth is I was angry. I prayed and asked Jesus to help me respond in the right way. Then, because I need to be accountable, I called one of my brothers in recovery and told him what had happened and how angry I was. When I saw my wife, the first words out of my mouth were, “I am so sorry this happened to you. I know this wasn’t in your plans today.” It felt good talking to my brother later and telling him that God had helped me with my anger and given me a good response when I saw my wife. I had acted on, rather than reacted to, a bad situation. It turned out the truck was fine. I drained the tank, put diesel in, and it started right up. The best part is that because I made a good choice, I won’t have to make amends. PRAYER Father, thank you for helping me choose to be kind and forgiving rather than rude and judgmental. Things always go better when I surrender to you. In Jesus’ name, Amen.

The primarily thing to know about stress is that it primarily comes from not taking action over something that you can have some control over . Stress comes from ignoring things that you should not be ignoring. If you find that some particular thing is causing you to have stress, that should be a warning flag for you . What it means is if that there is something which you have not completely identified yet in your conscious mind, that is bothering you and if you have not taken any action against it, once as soon as you start writing the first email , text or a phone call to address the situation , it incredibly relieves your stress even if that problem is not resolved . That works for your job, business, relation or anything that may stress you out.

Meanwhile, people are busy using fractals to explain any system that has defied other, more reductionist approaches. Since they were successfully applied by IBM's Benoit Mandlebrot to the problem of seemingly random, intermittent interference on the phone lines, fractals have been used to identify underlying patterns in weather systems, computer files, and bacteria cultures. Sometimes fractal enthusiasts go a bit too far, however, using these nonlinear equations to mine for patterns in systems where none exist. Applied to the stock market to consumer behavior, fractals may tell less about those systems than about the people searching for patterns within them. There is a dual nature to fractals: They orient us while at the same time challenging our sense of scale and appropriateness. They offer us access to the underlying patterns of complex systems while at the same time tempting us to look for patterns where none exist. This makes them a terrific icon for the sort of pattern recognition associated with present shock—a syndrome we'll call factalnoia. Like the robots on Mystery Science Theater 3000, we engage by relating one thing to another, even when the relationship is forced or imagined. The tsunami makes sense once it is connected to chemtrails, which make sense when they are connected to HAARP. It's not just conspiracy theorists drawing fractalnoid connections between things. In a world without time, any and all sense making must occur on the fly. Simultaneity often seems like all we have. That's why anyone contending with present shock will have a propensity to make connections between things happening in the same moment—as if there had to be an underlying logic.

Still, I didn’t want to show up for the meeting empty-handed, so that night at my parents’ house I holed up in my room, resolving not to come out until I completed my Father Johnson “How Well Do You Know Your Fiancé?” collage. I dug around in the upstairs storage room of my parents’ house and grabbed the only old magazines I could find: Vogue. Golf Digest. The Phoebe Cates issue of Seventeen. Perfect. I was sure to find a wealth of applicable material. This is so dumb, I thought just as my bedroom phone rang loudly. It had to be Marlboro Man. “Hello?” I answered. “Hey,” he said. “What’re you doing?” He sounded pooped. “Oh…not much,” I answered. “What about you?” “Well…,” he began, his voice sounding heavy…serious. “I’ve got a little bit of a problem.” I didn’t know everything about Marlboro Man. But I knew enough to know that something was wrong.

A FEW DAYS earlier in Princeton, Abraham Pais had learned that the New York Times was about to break the story. Knowing that reporters would pester Einstein for a comment, he drove over to the physicist’s house on Mercer Street. When Pais explained his mission, Einstein chuckled loudly, and then said, “The trouble with Oppenheimer is that he loves a woman who doesn’t love him—the United States government. . . . [T]he problem was simple: All Oppenheimer needed to do was go to Washington, tell the officials that they were fools, and then go home.” Privately, Pais may have agreed, but he felt this would not serve as a statement to the press. So he persuaded Einstein to draft a simple statement in support of Oppenheimer—“I admire him not only as a scientist but also as a great human being”—and got him to read it to a United Press reporter over the phone.

Move Ruminative Thinking Forward by Asking Questions Have you ever had the experience of asking someone for advice and then realizing you could’ve figured out a solution yourself? You can use this effect to your advantage. Ask questions as a way of unclogging stuck thinking. When you ask questions, you may get useful new information, or just the process of asking the questions may stimulate your own thinking. Sometimes even getting unhelpful responses can help you move forward, because they prompt you to define your problem differently. This often happens when someone misunderstands your question and gives an unhelpful, irrelevant response, but this makes you reformulate your questions in a clearer form. Ways you can ask questions include making phone calls, scheduling an appointment with an adviser, posting your questions on Facebook or an online forum, or hiring someone you can direct questions to.

I’d like you to come to Kauai with me,” I say. “And Scottie. I think it would be good to get her away from the hospital for a day. We can leave in the morning, find him, and be home tomorrow night. If it takes us a day longer, that’s fine, but we won’t stay more than two nights. That’s our deadline. If we don’t find him, then at least we know we tried.” “And this will make you feel better somehow?” “It’s for her,” I say. “Not for him or me.” “What if he’s a wreck? What if he loses his shit?” “Then I’ll take care of him.” I imagine Brian Speer wailing on my shoulder. I imagine him and my daughters by Joanie’s bed, her lover and his loud sobs shaming us. “Just so you know, I am angry. I’m not this pure and noble guy. I want to do this for her, but I also want to see who he is. I want to ask him a few things.” “Just call him. Tell his office it’s an emergency. They’ll have him call you.” “I want to tell him in person. I haven’t told anyone over the phone, and I don’t want to start now.” “You told Troy.” “Troy doesn’t count. I just need to do this. On the phone he can escape. If I see him in person, he’ll have nowhere to go.” We both look away when our eyes meet. She hasn’t crossed the border into my room. She never does during her nighttime doorway chats. “Were you guys having trouble?” Alex asks. “Is that why she cheated?” “I didn’t think we were having trouble,” I say. “I mean, it was the same as always.” This was the problem, that our marriage was the same as always. Joanie needed bumps. She needed rough terrain. It’s funny that I can get lost in thoughts about her, but when she was right in front of me, I didn’t think much about her at all. “I wasn’t the best husband,” I say. Alex looks out the window to avoid my confession. “If we go on this trip, what will we tell Scottie?” “She’ll think we’re going on a trip of some sort. I want to get her away from here.

with friends at a local coffee shop Posting comments on discussion boards rather than communicating face to face in social settings Conversing via e-mails and text messages rather than phone conversations Being a part of anonymous online support groups rather than attending local support group meetings Cybersnooping friends' profiles rather than getting to know them personally Of course, some of these ways of "techno-relating" are fun and beneficial. The social components of the Web appeal to many people because they offer easier, safer, and quicker ways to connect to others. No one really knows to what extent isolation from overuse of technological ways of relating to other people contributes to the development of BPD or other emotional problems. However, technology can prevent the in-person contact you need to build relationships and trust. To get better, people with BPD need real relationships, real social support, and real feedback about their behavior.

told me more about what happened the other night?” she asked, deciding to air her worst fears. “Am I under suspicion or something?” “Everyone is.” “Especially ex-wives who are publicly humiliated on the day of the murder, right?” Something in Montoya’s expression changed. Hardened. “I’ll be back,” he promised, “and I’ll bring another detective with me, then we’ll interview you and you can ask all the questions you like.” “And you’ll answer them?” He offered a hint of a smile. “That I can’t promise. Just that I won’t lie to you.” “I wouldn’t expect you to, Detective.” He gave a quick nod. “In the meantime if you suddenly remember, or think of anything, give me a call.” “I will,” she promised, irritated, watching as he hurried down the two steps of the porch to his car. He was younger than she was by a couple of years, she guessed, though she couldn’t be certain, and there was something about him that exuded a natural brooding sexuality, as if he knew he was attractive to women, almost expected it to be so. Great. Just what she needed, a sexy-as-hell cop who probably had her pinned to the top of his murder suspect list. She whistled for the dog and Hershey bounded inside, dragging some mud and leaves with her. “Sit!” Abby commanded and the Lab dropped her rear end onto the floor just inside the door. Abby opened the door to the closet and found a towel hanging on a peg she kept for just such occasions, then, while Hershey whined in protest, she cleaned all four of her damp paws. “You’re gonna be a problem, aren’t you?” she teased, then dropped the towel over the dog’s head. Hershey shook herself, tossed off the towel, then bit at it, snagging one end in her mouth and pulling backward in a quick game of tug of war. Abby laughed as she played with the dog, the first real joy she’d felt since hearing the news about her ex-husband. The phone rang and she left the dog growling and shaking the tattered piece of terry cloth. “Hello?” she said, still chuckling at Hershey’s antics as she lifted the phone to her ear. “Abby Chastain?” “Yes.” “Beth Ann Wright with the New Orleans Sentinel.” Abby’s heart plummeted. The press. Just what she needed. “You were Luke Gierman’s wife, right?” “What’s this about?” Abby asked warily as Hershey padded into the kitchen and looked expectantly at the back door leading to her studio. “In a second,” she mouthed to the Lab. Hershey slowly wagged her tail. “Oh, I’m sorry,” Beth Ann said, sounding sincerely rueful. “I should have explained. The paper’s running a series of articles on Luke, as he was a local celebrity, and I’d like to interview you for the piece. I was thinking we could meet tomorrow morning?” “Luke and I were divorced.” “Yes, I know, but I would like to give some insight to the man behind the mike, you know. He had a certain public persona, but I’m sure my readers would like to know more about him, his history, his hopes, his dreams, you know, the human-interest angle.” “It’s kind of late for that,” Abby said, not bothering to keep the ice out of her voice. “But you knew him intimately. I thought you could come up with some anecdotes, let people see the real Luke Gierman.” “I don’t think so.” “I realize you and he had some unresolved issues.” “Pardon me?” “I caught his program the other day.” Abby tensed, her fingers holding the phone in a death grip. “So this is probably harder for you than most, but I still would like to ask you some questions.” “Maybe another time,” she hedged and Beth Ann didn’t miss a beat. “Anytime you’d like. You’re a native Louisianan, aren’t you?” Abby’s neck muscles tightened. “Born and raised, but you met Luke in Seattle when he was working for a radio station . . . what’s the call sign, I know I’ve got it somewhere.” “KCTY.” It was a matter of public record. “Oh, that’s right. Country in the City. But you grew up here and went to local schools, right? Your

Rather, productivity is about making certain choices in certain ways. The way we choose to see ourselves and frame daily decisions; the stories we tell ourselves, and the easy goals we ignore; the sense of community we build among teammates; the creative cultures we establish as leaders: These are the things that separate the merely busy from the genuinely productive. We now exist in a world where we can communicate with coworkers at any hour, access vital documents over smartphones, learn any fact within seconds, and have almost any product delivered to our doorstep within twenty-four hours. Companies can design gadgets in California, collect orders from customers in Barcelona, email blueprints to Shenzhen, and track deliveries from anywhere on earth. Parents can auto-sync the family’s schedules, pay bills online while lying in bed, and locate the kids’ phones one minute after curfew. We are living through an economic and social revolution that is as profound, in many ways, as the agrarian and industrial revolutions of previous eras. These advances in communications and technology are supposed to make our lives easier. Instead, they often seem to fill our days with more work and stress. In part, that’s because we’ve been paying attention to the wrong innovations. We’ve been staring at the tools of productivity—the gadgets and apps and complicated filing systems for keeping track of various to-do lists—rather than the lessons those technologies are trying to teach us. There are some people, however, who have figured out how to master this changing world. There are some companies that have discovered how to find advantages amid these rapid shifts. We now know how productivity really functions. We know which choices matter most and bring success within closer reach. We know how to set goals that make the audacious achievable; how to reframe situations so that instead of seeing problems, we notice hidden opportunities; how to open our minds to new, creative connections; and how to learn faster by slowing down the data that is speeding past us.

Colby was quietly shocked to find Tate not only at his door the next morning, but smiling. He was expecting an armed assault following their recent telephone conversation. “I’m here with a job offer.” Colby’s dark eyes narrowed. “Does it come with a cyanide capsule?” he asked warily. Tate clapped the other man on the shoulder. “I’m sorry about the way I’ve treated you. I haven’t been thinking straight. I’m obliged to you for telling me the truth about Cecily.” “You know the baby’s yours, I gather?” Tate nodded. “I’m on my way to Tennessee to bring her home,” he replied. Colby’s eyes twinkled. “Does she know this?” “Not yet. I’m saving it for a surprise.” “I imagine you’re the one who’s going to get the surprise,” Colby informed him. “She’s changed a lot in the past few weeks.” “I noticed.” Tate leaned against the wall near the door. “I’ve got a job for you.” “You want me to go to Tennessee?” Colby murmured dryly. “In your dreams, Lane,” Tate returned. “No, not that. I want you to head up my security force for Pierce Hutton while I’m away.” Colby looked around the room. “Maybe I’m hallucinating.” “You and my father,” Tate muttered, shaking his head. “Listen, I’ve changed.” “Into what?” “Pay attention. It’s a good job. You’ll have regular hours. You can learn to sleep without a gun under your pillow. You won’t lose any more arms.” He added thoughtfully, “I’ve been a bad friend. I was jealous of you.” “But why?” Colby wanted to know. “Cecily is special. I look out for her, period. There’s never been a day since I met her when she wasn’t in love with you, or a time when I didn’t know it.” Tate felt warmth spread through his body at the remark. “I’ve given her hell. She may not feel that way, now.” “You can’t kill love,” Colby said heavily. “I know. I’ve tried.” Tate felt sorry for the man. He didn’t know how to put it into words. Colby shrugged. “Anyway, I’ve learned to live with my ghosts, thanks to that psychologist Cecily pushed me into seeing.” He scowled. “She keeps snakes, can you imagine? I used to see mine crawling out of whiskey bottles, but hers are real.” “Maybe she’s allergic to fur,” Tate pointed out. Colby chuckled. “Who knows. When do I start?” he added. “Today.” He produced a mobile phone and dialed a number. “I’m sending Colby Lane over. He’s my relief while I’m away. If you have any problems, report them to him.” He nodded as the person on the other end of the line replied in the affirmative. He closed up the phone. “Okay, here’s what you need to do…

Recognize crests and troughs (beginnings and endings). I’ve learned after torturing myself—and finally deciding I don’t like being tortured—that as a self-employed person, my workflow parallels my inner needs. I used to think life was capriciously “having its way with me,” but eventually I saw there was another principle operating. If I’d been in a period of intensive work with clients, for example, and was beginning to complain that the crammed schedule was a problem, the truth was that I was ready to shift into a spacious phase with some alone time during which I might process insights, collect myself, and gestate new projects. Then my phone wouldn’t ring, or work I had tried to get would fall through, and I’d have my quiet time. I usually wouldn’t recognize it as a personal need; I’d feel I was being punished by having this “slump” and would make the gift of my alone time into a problem. “What’s wrong with me? Don’t people like my work? I have to make more money!” I’d mutter. If I stayed in complaining mode, the period of “space” would be prolonged. If, instead, I thanked myself for the renewal time, saw what I’d learned, and realized I was now hungry for people, communication, and external stimulation, the cycle would shift easily and opportunities would show up on my doorstep within days—sometimes hours.

I Love You' Early on, I noticed that you always say it to each of your children as you are getting off the phone with them just as you never fail to say it to me whenever we arrive at the end of a call. It's all new to this only child. I never heard my parents say it, at least not on such a regular basis, nor did it ever occur to me to miss it. To say I love you pretty much every day would have seemed strangely obvious, like saying I'm looking at you when you are standing there looking at someone. If my parents had started saying it a lot, I would have started to worry about them. Ofcourse, I always like hearing it from you. That is never a cause for concern. The problem is I now find myself saying it back if only because just saying good-bye then hanging up would make me seem discourteous. But like Bartleby, I would prefer not to say it so often, would prefer instead to save it for special occasions, like shouting it out as I leaped into the red mouth of a volcano with you standing helplessly on the smoking rim, or while we are desperately clasping hands before our plane plunges into the Gulf of Mexico, which are only two of the examples I had in mind, but enough, as it turns out, to make me want to say it to you now, and what better place than in the final couplet of a poem where, as every student knows, it really counts.

Weekly Check-Ins Instead of focusing on your anxiety all the time, try scheduling a weekly check-in session with yourself. Clients who have been coming to sessions weekly often just put that same day and time aside. Instead of meeting with me, they meet with themselves. You can do the same. Pick a time and place that will work for you to do your weekly check-in. Start a notebook (or use the note-taking app on your phone) in which you can record things you might want to address during your weekly check-in. When it comes time for your check-in, use the list as your agenda. If you have lots of issues that come up during the week and end up with a long agenda, just pick the one or two that seem most important to work through. This process will allow you to take some time to focus on any anxiety-driven issues that occurred during the week that you didn’t get a chance to deal with as they happened or where you tried something but it didn’t seem to do the trick. Remember to include behavioral traps, like overworking or avoidance coping, if these have occurred during the week. For each issue, go back to what seems like the most relevant chapter and try a solution from that chapter. For example, if you noticed yourself ruminating about a problem but didn’t take problem-solving action (meaning you didn’t move from thinking about the problem to taking a behavioral action), you might try defining your problem, generating a list of your best three to six options for moving forward with that problem, picking one option, and planning when and where you’re going to implement that solution.

The phone rang. It was a familiar voice. It was Alan Greenspan. Paul O'Neill had tried to stay in touch with people who had served under Gerald Ford, and he'd been reasonably conscientious about it. Alan Greenspan was the exception. In his case, the effort was constant and purposeful. When Greenspan was the chairman of Ford's Council of Economic Advisers, and O'Neill was number two at OMB, they had become a kind of team. Never social so much. They never talked about families or outside interests. It was all about ideas: Medicare financing or block grants - a concept that O'Neill basically invented to balance federal power and local autonomy - or what was really happening in the economy. It became clear that they thought well together. President Ford used to have them talk about various issues while he listened. After a while, each knew how the other's mind worked, the way married couples do. In the past fifteen years, they'd made a point of meeting every few months. It could be in New York, or Washington, or Pittsburgh. They talked about everything, just as always. Greenspan, O'Neill told a friend, "doesn't have many people who don't want something from him, who will talk straight to him. So that's what we do together - straight talk." O'Neill felt some straight talk coming in. "Paul, I'll be blunt. We really need you down here," Greenspan said. "There is a real chance to make lasting changes. We could be a team at the key moment, to do the things we've always talked about." The jocular tone was gone. This was a serious discussion. They digressed into some things they'd "always talked about," especially reforming Medicare and Social Security. For Paul and Alan, the possibility of such bold reinventions bordered on fantasy, but fantasy made real. "We have an extraordinary opportunity," Alan said. Paul noticed that he seemed oddly anxious. "Paul, your presence will be an enormous asset in the creation of sensible policy." Sensible policy. This was akin to prayer from Greenspan. O'Neill, not expecting such conviction from his old friend, said little. After a while, he just thanked Alan. He said he always respected his counsel. He said he was thinking hard about it, and he'd call as soon as he decided what to do. The receiver returned to its cradle. He thought about Greenspan. They were young men together in the capital. Alan stayed, became the most noteworthy Federal Reserve Bank chairman in modern history and, arguably the most powerful public official of the past two decades. O'Neill left, led a corporate army, made a fortune, and learned lessons - about how to think and act, about the importance of outcomes - that you can't ever learn in a government. But, he supposed, he'd missed some things. There were always trade-offs. Talking to Alan reminded him of that. Alan and his wife, Andrea Mitchell, White House correspondent for NBC news, lived a fine life. They weren't wealthy like Paul and Nancy. But Alan led a life of highest purpose, a life guided by inquiry. Paul O'Neill picked up the telephone receiver, punched the keypad. "It's me," he said, always his opening. He started going into the details of his trip to New York from Washington, but he's not much of a phone talker - Nancy knew that - and the small talk trailed off. "I think I'm going to have to do this." She was quiet. "You know what I think," she said. She knew him too well, maybe. How bullheaded he can be, once he decides what's right. How he had loved these last few years as a sovereign, his own man. How badly he was suited to politics, as it was being played. And then there was that other problem: she'd almost always been right about what was best for him. "Whatever, Paul. I'm behind you. If you don't do this, I guess you'll always regret it." But it was clearly about what he wanted, what he needed. Paul thanked her. Though somehow a thank-you didn't seem appropriate. And then he realized she was crying.

Give us an idea of…” Noya Baram rubs her temples. “Oh, well.” Augie begins to stroll around again. “The examples are limitless. Small examples: elevators stop working. Grocery-store scanners. Train and bus passes. Televisions. Phones. Radios. Traffic lights. Credit-card scanners. Home alarm systems. Laptop computers will lose all their software, all files, everything erased. Your computer will be nothing but a keyboard and a blank screen. “Electricity would be severely compromised. Which means refrigerators. In some cases, heat. Water—well, we have already seen the effect on water-purification plants. Clean water in America will quickly become a scarcity. “That means health problems on a massive scale. Who will care for the sick? Hospitals? Will they have the necessary resources to treat you? Surgical operations these days are highly computerized. And they will not have access to any of your prior medical records online. “For that matter, will they treat you at all? Do you have health insurance? Says who? A card in your pocket? They won’t be able to look you up and confirm it. Nor will they be able to seek reimbursement from the insurer. And even if they could get in contact with the insurance company, the insurance company won’t know whether you’re its customer. Does it have handwritten lists of its policyholders? No. It’s all on computers. Computers that have been erased. Will the hospitals work for free? “No websites, of course. No e-commerce. Conveyor belts. Sophisticated machinery inside manufacturing plants. Payroll records. “Planes will be grounded. Even trains may not operate in most places. Cars, at least any built since, oh, 2010 or so, will be affected. “Legal records. Welfare records. Law enforcement databases. The ability of local police to identify criminals, to coordinate with other states and the federal government through databases—no more. “Bank records. You think you have ten thousand dollars in your savings account? Fifty thousand dollars in a retirement account? You think you have a pension that allows you to receive a fixed payment every month?” He shakes his head. “Not if computer files and their backups are erased. Do banks have a large wad of cash, wrapped in a rubber band with your name on it, sitting in a vault somewhere? Of course not. It’s all data.” “Mother of God,” says Chancellor Richter, wiping his face with a handkerchief.

Then, just as we were to leave on a whirlwind honeymoon in the beautiful Pacific Northwest, a call came from Australia. Steve’s friend John Stainton had word that a big croc had been frequenting areas too close to civilization, and someone had been taking potshots at him. “It’s a big one, Stevo, maybe fourteen or fifteen feet,” John said over the phone. “I hate to catch you right at this moment, but they’re going to kill him unless he gets relocated.” John was one of Australia’s award-winning documentary filmmakers. He and Steve had met in the late 1980s, when Steve would help John shoot commercials that required a zoo animal like a lizard or a turtle. But their friendship did not really take off until 1990, when an Australian beer company hired John to film a tricky shot involving a crocodile. He called Steve. “They want a bloke to toss a coldie to another bloke, but a croc comes out of the water and snatches at it. The guy grabs the beer right in front of the croc’s jaws. You think that’s doable?” “Sure, mate, no problem at all,” Steve said with his usual confidence. “Only one thing, it has to be my hand in front of the croc.” John agreed. He journeyed up to the zoo to film the commercial. It was the first time he had seen Steve on his own turf, and he was impressed. He was even more impressed when the croc shoot went off flawlessly. Monty, the saltwater crocodile, lay partially submerged in his pool. An actor fetched a coldie from the esky and tossed it toward Steve. As Steve’s hand went above Monty’s head, the crocodile lunged upward in a food response. On film it looked like the croc was about to snatch the can--which Steve caught right in front of his jaws. John was extremely impressed. As he left the zoo after completing the commercial shoot, Steve gave him a collection of VHS tapes. Steve had shot the videotapes himself. The raw footage came from Steve simply propping his camera in a tree, or jamming it into the mud, and filming himself single-handedly catching crocs. John watched the tapes when he got home to Brisbane. He told me later that what he saw was unbelievable. “It was three hours of captivating film and I watched it straight through, twice,” John recalled to me. “It was Steve. The camera loved him.” He rang up his contacts in television and explained that he had a hot property. The programmers couldn’t use Steve’s original VHS footage, but one of them had a better idea. He gave John the green light to shoot his own documentary of Steve. That led to John Stainton’s call to Oregon on the eve of our honeymoon. “I know it’s not the best timing, mate,” John said, “but we could take a crew and film a documentary of you rescuing this crocodile.” Steve turned to me. Honeymoon or crocodile? For him, it wasn’t much of a quandary. But what about me?” “Let’s go,” I replied.

Bailey,” I say, my voice carrying easily across the marble floor. “Wait.” She turns back and rolls her eyes, clearly annoyed to see me coming her way. She quickly wipes at her cheeks then holds up her hand to wave me off. “I’m off the clock. I don’t want to talk to you right now. If you want to chew me out for what happened back there, you’ll have to do it on Monday. I’m going home.” “How?” Her pretty brown eyes, full of tears, narrow up at me in confusion. “How what?” “How are you getting home? Did you park on the street or something?” Her brows relax as she realizes I’m not about to scold her. “Oh.” She turns to the window. “I’m going to catch the bus.” The bus? “The stop is just down the street a little bit.” “Don’t you have a car?” She steels her spine. “No. I don’t.” I’ll have to look into what we’re paying her—surely she should have no problem affording a car to get her to and from work. “Okay, well then what about an Uber or something?” Her tone doesn’t lighten as she replies, “I usually take the bus. It’s fine.” I look for an umbrella and frown when I see her hands are empty. “You’re going to get drenched and it’s freezing out there.” She laughs and starts to step back. “It’s not your concern. Don’t worry about me.” Yes, well unfortunately, I do worry about her. For the last three weeks, all I’ve done is worry about her. Cooper is to blame. He fuels my annoyance on a daily basis, updating me about their texts and bragging to me about how their relationship is developing. Relationship—I find that laughable. They haven’t gone on a date. They haven’t even spoken on the phone. If the metric for a “relationship” lies solely in the number of text messages exchanged then as of this week, I’m in a relationship with my tailor, my UberEats delivery guy, and my housekeeper. I’ve got my hands fucking full. “Well I’m not going to let you wait out at the bus stop in this weather. C’mon, I’ll drive you.” Her soft feminine laugh echoes around the lobby. “Thank you, but I’d rather walk.” What she really means is, Thank you, but I’d rather die. “It’s really not a request. You’re no good to me if you have to call in sick on Monday because you caught pneumonia.” Her gaze sheens with a new layer of hatred. “You of all people know you don’t catch pneumonia just from being cold and wet.” She tries to step around me, but I catch her backpack and tug it off her shoulder. I can’t put it on because she has the shoulder straps set to fit a toddler, so I hold it in my hand and start walking. She can either follow me or not. I tell myself I don’t care either way. “Dr. Russell—” she says behind me, her feet lightly tap-tap-tapping on the marble as she hurries to keep up. “You’re clocked out, aren’t you? Call me Matt.” “Doctor,” she says pointedly. “Please give me my backpack before I call security.” I laugh because really, she’s hilarious. No one has ever threatened to call security on me before. “It’s Matt, and if you’re going to call security, make sure you ask for Tommy. He’s younger and stands a decent chance of catching me before I hightail it out of here with your pink JanSport backpack. What do you have in here anyway?” It weighs nothing. “My lunchbox. A water bottle. Some empty Tupperware.” Tupperware. I glance behind me to check on her. She’s fast-walking as she trails behind me. Am I really that much taller than her? “Did you bring more banana bread?” She nods and nearly breaks out in a jog. “Patricia didn’t get any last time and I felt bad.” “I didn’t get any last time either,” I point out. She snorts. “Yeah well, I don’t feel bad about that.” I face forward again so she can’t see my smile.