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Our situation is much like that of a little girl who was taken by her mother to visit a chiropractor friend of mine. Her mother said, “I think something is wrong with my daughter. She is a very quiet little girl and always well behaved, but never once have I heard her laugh. In fact, she rarely even smiles.” My friend examined her and discovered a spinal misalignment that, she judged, would give the girl a terrific headache all the time. Fortunately, it was one of those misalignments that a chiropractor can correct easily and permanently. She made the adjustment—and the girl broke into a big laugh, the first her mother had ever heard. The omnipresent pain in her head, which she had come to accept as normal, was miraculously gone. Many of you might doubt that we live in a “sea of pain.” I feel pretty good right now myself. But I also carry a memory of a far more profound state of well-being, connectedness, and intensity of awareness that felt, at the time, like my birthright. Which state is normal? Could it be that we are bravely making the best of things? How much of our dysfunctional, consumptive behavior is simply a futile attempt to run away from a pain that is in fact everywhere? Running from one purchase to another, one addictive fix to the next, a new car, a new cause, a new spiritual idea, a new self-help book, a bigger number in the bank account, the next news story, we gain each time a brief respite from feeling pain. The wound at its source never vanishes though. In the absence of distraction—those moments of what we call “boredom”—we can feel its discomfort. Of course, any behavior that alleviates pain without healing its source can become addictive. We should therefore hesitate to cast judgment on anyone exhibiting addictive behavior (a category that probably includes nearly all of us). What we see as greed or weakness might merely be fumbling attempts to meet a need, when the true object of that need is unavailable. In that case the usual prescriptions for more discipline, self-control, or responsibility are counterproductive.
Anonymous
□ What apps used by your line function are mission-critical? Which way should the balance between security and user convenience tilt for each of them? □ What data is the most sensitive? What would be the consequence if it were (a) stolen or (b) destroyed? □ How long will your firm avoid permanent damage if your entire IT portfolio became unavailable? This justifies the ongoing costs of the type—cold, warm, or hot—of backup site.
Amrit Tiwana (IT Strategy for Non-IT Managers: Becoming an Engaged Contributor to Corporate IT Decisions)