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She turned back to the cards and tapped the Ace of Cups. "You're on the verge of a new beginning, a rebirth of great power and emotion. Your life will change, but it will be change that takes you in the direction that, while difficult, will ultimatley illuminate the world."
"Whoa," I said.
Rhonda then pointed to the Empress. "Power and leadership lie ahead of you, which you will handle with grace and intelligence. The seeds are already in place, though there's an edge of uncertainty-an enigmatic set of influences that hang around you like a mist." Her attention was on the Moon as she said those words. "But my overall impression is that those unknown factors won't deter you from your destiny."
Lissa's eyes were wide. "You can teel that just from the cards?"
...
After several moments of heavy silence, she said, "You will destroy that which is undead."
i waited about thirty seconds for her to continue, but she didn't. "Wait, that's it?"
...
Her eyes flickered over the cards, looked at Dimitri, then looked back at the cards. Her expression was blank. "You will lose what you value most, so treasure it while you can." She pointed to the Wheel of Fortune card. "The wheel is turning, always turning.
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Richelle Mead (Shadow Kiss (Vampire Academy, #3))
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First, when we are busy, we naturally believe that we are achieving. But busyness does not equal productivity. Activity is not necessarily accomplishment. Second, prioritizing requires leaders to continually think ahead, to know what's important, to know what's next, to see how everything relates to the overall vision. That's hard work. Third, prioritizing causes us to do things that are at the least uncomfortable and sometimes downright painful.
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John C. Maxwell (The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You)
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If you seek to correct a subordinate’s overall behavior or performance, start by telling them what they do well, then tell them where they need to improve.
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Harold G. Moore (Hal Moore on Leadership: Winning When Outgunned and Outmanned)
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As a leader, you have to balance the dichotomy, to be resolute where it matters but never inflexible and uncompromising on matters of little importance to the overall good of the team and the strategic mission.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
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Submission means that a wife acknowledges her husband’s headship as spiritual leader and guide for the family. It has nothing whatsoever to do with her denying or suppressing her will, her spirit, her intellect, her gifts, or her personality. To submit means to recognize, affirm, and support her husband’s God-given responsibility of overall family leadership. Biblical submission of a wife to her husband is a submission of position, not personhood. It is the free and willing subordination of an equal to an equal for the sake of order, stability, and obedience to God’s design. As a man, a husband will fulfill his destiny and his manhood as he exercises his headship in prayerful and humble submission to Christ and gives himself in sacrificial love to his wife. As a woman, a wife will realize her womanhood as she submits to her husband in honor of the Lord, receiving his love and accepting his leadership. When a proper relationship of mutual submission is present and active, a wife will be released and empowered to become the woman God always intended her to be.
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Myles Munroe (The Purpose and Power of Love & Marriage)
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Imagine if all the car makers in the world were to sit down together to design one extremely simple, embellishment-free, functional car that was made from the most environmentally-sustainable materials, how cheap to buy and humanity-and-Earth-considerate that vehicle would be. And imagine all the money that would be saved by not having different car makers duplicating their efforts, competing and trying to out-sell each other, and overall how much time that would liberate for all those people involved in the car industry to help those less fortunate and suffering in the world. Likewise, imagine when each house is no longer designed to make an individualised, ego-reinforcing, status-symbol statement for its owners and all houses are constructed in a functionally satisfactory, simple way, how much energy, labour, time and expense will be freed up to care for the wellbeing of the less fortunate and the planet.
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Jeremy Griffith
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leadership is the single greatest factor in any team’s performance. Whether a team succeeds or fails is all up to the leader. The leader’s attitude sets the tone for the entire team. The leader drives performance—or doesn’t. And this applies not just to the most senior leader of an overall team, but to the junior leaders of teams within the team.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
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The author points out that novices to total war, and this Hitler and the British press have in common, overreact to daily events and lose sight of overall strategy.
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William Manchester (The Last Lion: Winston Spencer Churchill: Alone, 1932-40)
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the overall health of any church or ministry depends primarily on the emotional and spiritual health of its leadership.
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Peter Scazzero (The Emotionally Healthy Church, Updated and Expanded Edition: A Strategy for Discipleship That Actually Changes Lives)
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Prioritizing requires leaders to continually think ahead, to know what's important, to know what's next, to see how everything relates to the overall vision.
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John C. Maxwell (The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You)
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Overall there is a “picture of an individual who would be submissive to authority, but not slavishly.” Searching for a term less loaded than “normal” to describe these people, Grinker called them homoclites, a Latinate term he invented to indicate “those who follow a common rule.
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S. Nassir Ghaemi (A First-Rate Madness: Uncovering the Links Between Leadership and Mental Illness)
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Recently though, they have been claiming I haven’t put out enough specifics. There’s a good reason for this, and it fits perfectly with my overall philosophy of leadership: Many of our problems, caused by years of stupid decisions or no decisions at all, have grown into a huge mess. If I could wave a magic wand and fix them, I’d do it. But there are a lot of different voices—and interests—that have to be considered when working toward solutions. This involves getting people into a room and negotiating compromises until everyone walks out of that room on the same page.
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Donald J. Trump (Great Again: How to Fix Our Crippled America)
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She’s such a bitch,” Tina says, which I find a little contradictory, but overall quite true. “She’s got to be in charge of everything.”
I sit next to her. “Well, I guess. But in business, that’s leadership.”
Tina stares at me for a second. “I can’t believe you consider that a positive trait. How about her inability to accept other points of view? Is it good leadership to be narrow, too?”
“Focus,” I say. “They call that focus.”
Tina stares at me. “Her paranoia?”
“Business savvy.”
“Compulsive need to have everything just how she wants it?”
“Organizational skills.”
“Aggressiveness?”
“Aggressiveness,” I say, “is already a good thing.”
“Jesus Christ,” Tina says, her eyebrow ring glinting in the morning sun. “Sometimes I worry about this country.
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Max Barry (Syrup)
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company needs to be able to articulate exactly what it does, whom it serves, and against whom it competes. Why? Because all employees should be made to feel like salespeople or ambassadors for the firm, and they cannot do this without a fundamental understanding of an organization’s business. More important, without this understanding, employees cannot connect their individual roles to the overall direction of the larger organization.
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Patrick Lencioni (The Four Obsessions of an Extraordinary Executive: A Leadership Fable)
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White/Western feminism's attempt at erasing the political context of Palestinian women's oppression was evident yet again around the 2017 Women's March on Washington, when liberal feminists objected to the leadership of Palestinian American organizer Linda Sarsour, and the newly minted "Zionesses" complained of "antisemitism" because Palestinian women's circumstances were on the platform, as part of a broader discussion of US President Donald Trump's Muslim ban and the overall Islamophobia he pandered to.
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Sumaya Awad (Palestine: A Socialist Introduction)
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Thus, the top-management approach has these essential characteristics: 1. We make an overall diagnosis before we decide on the specific problems to be solved. 2. We determine the order in which problems should be solved. We try to persuade the client to let us put first things first. 3. In the solution of problems, we take an integrating approach and recognize that: (a) external factors are usually important in the solution of internal problems; (b) very few problems can be solved in any single department or section of the business or government agency.36
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Elizabeth Haas Edersheim (McKinsey's Marvin Bower: Vision, Leadership, and the Creation of Management Consulting)
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Here are the commons symptoms that result from micromanagement: 1. The team shows a lack of initiative. Members will not take action unless directed. 2. The team does not seek solutions to problems; instead, its members sit and wait to be told about a solution. 3. Even in an emergency, a team that is being micromanaged will not mobilize and take action. 4. Bold and aggressive action becomes rare. 5. Creativity grinds to a halt. 6. The team tends to stay inside their own silo; not stepping out to coordinate efforts with other departments or divisions for fear of overstepping their bounds. 7. An overall sense of passivity and failure to react.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
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There was nothing wrong with the conclusion . . . that Germany and continental Europe west of Russia would only be able to hold their own . . . if Europe pulled together. And a united Europe would fall almost automatically under the leadership of the strongest power – Germany . . . [But] German leadership over a united Europe in order to brave the coming giant economic and political power blocs would have to overcome the imagined reluctance [sic] of Europeans to domination by any one of their peers. Germany would have to persuade Europe to accept German leadership . . . to make crystal clear that the overall interest of Europe would coincide with the enlightened self-interest of Germany . . . in order to achieve in the years after 1900 something like the position of the Federal Republic today.91
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Niall Ferguson (The Pity of War: Explaining World War I)
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Why Westerners are so obsessed with "saving" Africa, and why this obsession so often goes awry? Western countries should understand that Africa’s development chances and social possibilities remain heavily hindered due to its overall mediocre governance.
Africa rising is still possible -- but first Africans need to understand that the power lies not just with the government, but the people. I do believe, that young Africans have the will to "CHANGE" Africa. They must engage their government in a positive manner on issues that matters -- I also realize that too many of the continent’s people are subject to the kinds of governments that favor ruling elites rather than ordinary villagers and townspeople. These kind of behavior trickles down growth.
In Zimbabwe Robert Mugabe is the problem.
In South Africa the Apartheid did some damage. The country still wrestles with significant racial issues that sometimes leads to the murder of its citizens.
In Ethiopia, Somalia and Kenya the world’s worst food crisis is being felt.
In Libya the West sends a mixed messages that make the future for Libyans uncertain. In Nigeria oil is the biggest curse. In Liberia corruption had make it very hard for the country to even develop.
Westerners should understand that their funding cannot fix the problems in Africa. African problems can be fixed by Africans. Charity gives but does not really transform. Transformation should come from the root, "African leadership." We have a PHD, Bachelors and even Master degree holders but still can't transform knowledge. Knowledge in any society should be the power of transformation. Africa does not need a savior and western funds, what Africa needs is a drive towards ownership of one's destiny. By creating a positive structural system that works for the majority. There should be needs in dealing with corruption, leadership and accountability.
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Henry Johnson Jr
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Leaders, some of whom are politicians in this book while others are soldiers, must be able to master four major tasks.2 Firstly, they need comprehensively to grasp the overall strategic situation in a conflict and craft the appropriate strategic approach – in essence, to get the big ideas right. Secondly, they must communicate those big ideas, the strategy, effectively throughout the breadth and depth of their organization and to all other stakeholders. Thirdly, they need to oversee the implementation of the big ideas, driving the execution of the campaign plan relentlessly and determinedly. Lastly, they have to determine how the big ideas need to be refined, adapted and augmented, so that they can perform the first three tasks again and again and again. The statesmen and soldiers who perform these four tasks properly are the exemplars who stand out from these pages. The witness of history demonstrates that exceptional strategic leadership is the one absolute prerequisite for success, but also that it is as rare as the black swan.
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David H. Petraeus (Conflict: The Evolution of Warfare from 1945 to Ukraine)
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The biggest fear for homeschooled children is that they will be unable to relate to their peers, will not have friends, or that they will otherwise be unable to interact with people in a normal way. Consider this: How many of your daily interactions with people are solely with people of your own birth year? We’re not considering interactions with people who are a year or two older or a year or two younger, but specifically people who were born within a few months of your birthday. In society, it would be very odd to section people at work by their birth year and allow you to interact only with persons your same age. This artificial constraint would limit your understanding of people and society across a broader range of ages. In traditional schools, children are placed in grades artificially constrained by the child’s birth date and an arbitrary cut-off day on a school calendar. Every student is taught the same thing as everyone else of the same age primarily because it is a convenient way to manage a large number of students. Students are not grouped that way because there is any inherent special socialization that occurs when grouping children in such a manner. Sectioning off children into narrow bands of same-age peers does not make them better able to interact with society at large. In fact, sectioning off children in this way does just the opposite—it restricts their ability to practice interacting with a wide variety of people. So why do we worry about homeschooled children’s socialization? The erroneous assumption is that the child will be homeschooled and will be at home, schooling in the house, all day every day, with no interactions with other people. Unless a family is remotely located in a desolate place away from any form of civilization, social isolation is highly unlikely. Every homeschooling family I know involves their children in daily life—going to the grocery store or the bank, running errands, volunteering in the community, or participating in sports, arts, or community classes. Within the homeschooled community, sports, arts, drama, co-op classes, etc., are usually sectioned by elementary, pre-teen, and teen groupings. This allows students to interact with a wider range of children, and the interactions usually enhance a child’s ability to interact well with a wider age-range of students. Additionally, being out in the community provides many opportunities for children to interact with people of all ages. When homeschooling groups plan field trips, there are sometimes constraints on the age range, depending upon the destination, but many times the trip is open to children of all ages. As an example, when our group went on a field trip to the Federal Reserve Bank, all ages of children attended. The tour and information were of interest to all of the children in one way or another. After the tour, our group dined at a nearby food court. The parents sat together to chat and the children all sat with each other, with kids of all ages talking and having fun with each other. When interacting with society, exposure to a wider variety of people makes for better overall socialization. Many homeschooling groups also have park days, game days, or play days that allow all of the children in the homeschooled community to come together and play. Usually such social opportunities last for two, three, or four hours. Our group used to have Friday afternoon “Park Day.” After our morning studies, we would pack a picnic lunch, drive to the park, and spend the rest of the afternoon letting the kids run and play. Older kids would organize games and play with younger kids, which let them practice great leadership skills. The younger kids truly looked up to and enjoyed being included in games with the older kids.
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Sandra K. Cook (Overcome Your Fear of Homeschooling with Insider Information)
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ADDRESSING DIVERSITY The way to reach the sheer diversity of the city is through new churches. New churches are the single best way to reach (1) new generations, (2) new residents, and (3) new people groups. Young adults have always been disproportionately located in newer congregations. Long-established congregations develop traditions (such as time of worship, length of service, emotional responsiveness, sermon topics, leadership styles, emotional atmosphere, and dozens of other tiny customs and mores) that reflect the sensibilities of longtime leaders who have the influence and resources to control the church life. These sensibilities often do not reach the younger generations. THE 1 PERCENT RULE Lyle Schaller talks about the 1 percent rule: “Each year any association of churches should plant new congregations at the rate of 1 percent of their existing total; otherwise, that association is in maintenance and decline. If an association wants to grow 50 percent plus [in a generation], it must plant 2 to 3 percent per year.”6 In addition, new residents are typically better reached by new churches. In older congregations, it may require years of tenure in the city before a person is allowed into a place of influence, but in a new church, new residents tend to have equal power with longtime area residents. Finally, new sociocultural groups in a community are generally better reached by new congregations. For example, if white-collar commuters move into an area where the older residents were farmers, a new church will probably be more receptive to the multiple needs of the new residents, while older churches will continue to be oriented to the original social group. And a new church that is intentionally multiethnic from the start will best reach new racial groups in a community. For example, if an all-Anglo neighborhood becomes 33 percent Hispanic, a new, deliberately biracial church will be far more likely to create “cultural space” for newcomers than will an older church in town. Brand-new immigrant groups can normally only be reached by churches ministering in their own languages. If we wait until a new group is sufficiently assimilated into American culture to come to our church, we will wait for years without reaching out to them. Remember that a new congregation for a new people group can often be planted within the overall structure of an existing church — perhaps through a new Sunday service at another time or a new network of house churches connected to a larger existing congregation. Though it may technically not be a new independent congregation, it serves the same function.
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Timothy J. Keller (Center Church: Doing Balanced, Gospel-Centered Ministry in Your City)
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After only eight months in office, Meadows made national headlines by sending an open letter to the Republican leaders of the House demanding they use the “power of the purse” to kill the Affordable Care Act. By then, the law had been upheld by the Supreme Court and affirmed when voters reelected Obama in 2012. But Meadows argued that Republicans should sabotage it by refusing to appropriate any funds for its implementation. And, if they didn’t get their way, they would shut down the government. By fall, Meadows had succeeded in getting more than seventy-nine Republican congressmen to sign on to this plan, forcing Speaker of the House John Boehner, who had opposed the radical measure, to accede to their demands. Meadows later blamed the media for exaggerating his role, but he was hailed by his local Tea Party group as “our poster boy” and by CNN as the “architect” of the 2013 shutdown. The fanfare grew less positive when the radicals in Congress refused to back down, bringing virtually the entire federal government to a halt for sixteen days in October, leaving the country struggling to function without all but the most vital federal services. In Meadows’s district, day-care centers that were reliant on federal aid reportedly turned distraught families away, and nearby national parks were closed, bringing the tourist trade to a sputtering standstill. National polls showed public opinion was overwhelmingly against the shutdown. Even the Washington Post columnist Charles Krauthammer, a conservative, called the renegades “the Suicide Caucus.” But the gerrymandering of 2010 had created what Ryan Lizza of The New Yorker called a “historical oddity.” Political extremists now had no incentive to compromise, even with their own party’s leadership. To the contrary, the only threats faced by Republican members from the new, ultraconservative districts were primary challenges from even more conservative candidates. Statistics showed that the eighty members of the so-called Suicide Caucus were a strikingly unrepresentative minority. They represented only 18 percent of the country’s population and just a third of the overall Republican caucus in the House. Gerrymandering had made their districts far less ethnically diverse and further to the right than the country as a whole. They were anomalies, yet because of radicalization of the party’s donor base they wielded disproportionate power. “In previous eras,” Lizza noted, “ideologically extreme minorities could be controlled by party leadership. What’s new about the current House of Representatives is that party discipline has broken down on the Republican side.” Party bosses no longer ruled. Big outside money had failed to buy the 2012 presidential election, but it had nonetheless succeeded in paralyzing the U.S. government. Meadows of course was not able to engineer the government shutdown by himself. Ted Cruz, the junior senator from Texas, whose 2012 victory had also been fueled by right-wing outside money, orchestrated much of the congressional strategy.
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Jane Mayer (Dark Money: The Hidden History of the Billionaires Behind the Rise of the Radical Right)
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Soon I began to realize that cultural camouflage also obscured the universality of emotional process in institutions. For example, frequently, the leaders of a church would come to me seeking techniques for dealing with a member of the staff or a member of the congregation who was acting obstreperously, who was ornery, and who intimidated everyone with his gruffness. I might say to them, “This is not a matter of technique; it’s a matter of taking a stand, telling this person he has to shape up or he cannot continue to remain a member of the community.” And the church leaders would respond, “But that’s not the Christian thing to do.” (Synagogue leaders also tolerate abusers for the same reason.) Overall, this long-range perspective brought me to the point of wondering if there were not some unwitting conspiracy within society itself to avoid recognizing the emotional variables that, for all their lack of concreteness, are far more influential in their effects on institutions than the more obvious data that society loves to measure. Perhaps data collection serves as a way of avoiding the emotional variables. After all, the denial of emotional process is evident in society at large. If, for example, we succeed in reducing the number of cigarettes smoked by our nation’s youth but do nothing to reduce the level of chronic anxiety throughout the nation, then the addiction will just take another form, and the same children who were vulnerable to one kind of addiction will become easy prey for the as-yet unimagined new temptation. It
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Edwin H. Friedman (A Failure of Nerve: Leadership in the Age of the Quick Fix)
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In April 2012, The New York Times published a heart-wrenching essay by Claire Needell Hollander, a middle school English teacher in the New York City public schools. Under the headline “Teach the Books, Touch the Heart,” she began with an anecdote about teaching John Steinbeck’s Of Mice and Men. As her class read the end together out loud in class, her “toughest boy,” she wrote, “wept a little, and so did I.” A girl in the class edged out of her chair to get a closer look and asked Hollander if she was crying. “I am,” she said, “and the funny thing is I’ve read it many times.” Hollander, a reading enrichment teacher, shaped her lessons around robust literature—her classes met in small groups and talked informally about what they had read. Her students did not “read from the expected perspective,” as she described it. They concluded (not unreasonably) that Holden Caulfield “was a punk, unfairly dismissive of parents who had given him every advantage.” One student read Lady Macbeth’s soliloquies as raps. Another, having been inspired by Of Mice and Men, went on to read The Grapes of Wrath on his own and told Hollander how amazed he was that “all these people hate each other, and they’re all white.” She knew that these classes were enhancing her students’ reading levels, their understanding of the world, their souls. But she had to stop offering them to all but her highest-achieving eighth-graders. Everyone else had to take instruction specifically targeted to boost their standardized test scores. Hollander felt she had no choice. Reading scores on standardized tests in her school had gone up in the years she maintained her reading group, but not consistently enough. “Until recently, given the students’ enthusiasm for the reading groups, I was able to play down that data,” she wrote. “But last year, for the first time since I can remember, our test scores declined in relation to comparable schools in the city. Because I play a leadership role in the English department, I felt increased pressure to bring this year’s scores up. All the teachers are increasing their number of test-preparation sessions and practice tests, so I have done the same, cutting two of my three classic book groups and replacing them with a test preparation tutorial program.” Instead of Steinbeck and Shakespeare, her students read “watered-down news articles or biographies, bastardized novels, memos or brochures.” They studied vocabulary words, drilled on how to write sentences, and practiced taking multiple-choice tests. The overall impact of such instruction, Hollander said, is to “bleed our English classes dry.” So
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Michael Sokolove (Drama High: The Incredible True Story of a Brilliant Teacher, a Struggling Town, and the Magic of Theater)
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It may be in the ubiquitous phenomenon of terrorism that one can most easily see how universal emotional processes transcend the conventional categories of the social science construction of reality. According to the latter, families are different from nations, profit-making corporations are different from nonprofit corporations, medical institutions are different from school systems, one nation’s infrastructure is different from another’s, and so on. Yet whether we are considering any family, any institution, or any nation, for terrorism to hold sway the same three emotional prerequisites must always persist in that relationship system. There must be a sense that no one is in charge—in other words, the overall emotional atmosphere must convey that there is no leader with “nerve.” The system must be vulnerable to a hostage situation. That is, its leaders must be hamstrung by a vulnerability of their own, a vulnerability to which the terrorist—whether a bomber, a client, an employee, or a child—is always exquisitely sensitive. There must be among both the leaders and those they lead an unreasonable faith in “being reasonable.” From an emotional process view of leadership, whether we are talking about families or the family of nations, these three emotional characteristics of a system are the differences that count.
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Edwin H. Friedman (A Failure of Nerve: Leadership in the Age of the Quick Fix)
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A leader must not only explain to and reassure employees that their jobs are important to the overall mission of the organization; he must ensure that their work really does contribute, that it is not pointless make-work or wheel spinning.
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Robert M. Gates (A Passion for Leadership: Lessons on Change and Reform from Fifty Years of Public Service)
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Therefore, plans must be simplified so that everyone on the team recognizes the overall “commander’s intent”—the greater purpose behind the mission—and understands their role in achieving mission success. Orders must be communicated in a manner that is “simple, clear, and concise.” The true test for whether plans and orders have been communicated effectively is this: The team gets it. When the people on the team understand, then they can execute.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
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Of course, in a larger sense, all this was taking place within the overall framework of the capitalist system, and that is why, although there were major changes—and specifically major changes in the situation of Black people—this did not bring about the end of oppression, even as it did bring about significant changes in the forms of that oppression.
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Bob Avakian (THE NEW COMMUNISM: The science, the strategy, the leadership for an actual revolution, and a radically new society on the road to real emancipation)
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The following fundamental principles are core to this standard: Strive to achieve excellence in strategic execution; Enhance transparency, responsibility, accountability, sustainability, and fairness; Balance portfolio value against overall risks; Ensure that investments in portfolio components are aligned with the organization's strategy; Obtain and maintain the sponsorship and engagement of senior management and key stakeholders; Exercise active and decisive leadership for the optimization of resource utilization; Foster a culture that embraces change and risk; and Navigate complexity to enable successful outcomes.
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Project Management Institute (The Standard for Portfolio Management)
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Communication: How we exchange information with others Narrative: How we tell others about who we are and what we do Structure: How we design our organizations and processes Technology: How we apply machinery, equipment, resources, and know-how Diversity: How we leverage a range of perspectives and abilities Bias: How the assumptions we have about the world influence us Action: How we overcome inertia or resistance to drive our response Timing: How when we act affects the effectiveness of our response Adaptability: How we respond to changing risks and environments Leadership: How we direct and inspire the overall Risk Immune System
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Stanley McChrystal (Risk: A User's Guide)
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training needs to be part of the overall organization: “Training in a good organization should be work. It should be part of the expectation. [Otherwise] it’s stuck on the wall with chewing gum. Everything else you do and now you have to fit in training.
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Lori Reed (Workplace Learning & Leadership: A Handbook for Library and Nonprofit Trainers)
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Command by negation was a decentralized military leadership concept that granted decision-making autonomy to individual commanders, freeing up the overall commander of the larger force to focus on the bigger picture. Individual commanders report their intentions, and unless otherwise directed, they execute them.
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Steven Konkoly (Coming Dawn (Devin Gray, #2))
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The critical context is comprised of two things: The overall product vision The specific business objectives assigned to each team We will discuss both of these key topics in the coming chapters. Problems arise if the leadership does not provide clarity on these two critical pieces of context. If they don't, there's a vacuum, and that leads to real ambiguity over what a team can decide and what they can't.
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Marty Cagan (Inspired: How to Create Tech Products Customers Love (Silicon Valley Product Group))
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Conservative elites first turned to populism as a political strategy thanks to Richard Nixon. His festering resentment of the Establishment’s clubby exclusivity prepared him emotionally to reach out to the “silent majority,” with whom he shared that hostility. Nixon excoriated “our leadership class, the ministers, the college professors, and other teachers… the business leadership class… they have all really let down and become soft.” He looked forward to a new party of independent conservatism resting on a defense of traditional cultural and social norms governing race and religion and the family. It would include elements of blue-collar America estranged from their customary home in the Democratic Party.
Proceeding in fits and starts, this strategic experiment proved its viability during the Reagan era, just when the businessman as populist hero was first flexing his spiritual muscles. Claiming common ground with the folkways of the “good ole boy” working class fell within the comfort zone of a rising milieu of movers and shakers and their political enablers. It was a “politics of recognition”—a rediscovery of the “forgotten man”—or what might be termed identity politics from above.
Soon enough, Bill Clinton perfected the art of the faux Bubba. By that time we were living in the age of the Bubba wannabe—Ross Perot as the “simple country billionaire.” The most improbable members of the “new tycoonery” by then had mastered the art of pandering to populist sentiment. Citibank’s chairman Walter Wriston, who did yeoman work to eviscerate public oversight of the financial sector, proclaimed, “Markets are voting machines; they function by taking referenda” and gave “power to the people.” His bank plastered New York City with clever broadsides linking finance to every material craving, while simultaneously implying that such seductions were unworthy of the people and that the bank knew it. Its $1 billion “Live Richly” ad campaign included folksy homilies: what was then the world’s largest bank invited us to “open a craving account” and pointed out that “money can’t buy you happiness. But it can buy you marshmallows, which are kinda the same thing.” Cuter still and brimming with down-home family values, Citibank’s ads also reminded everybody, “He who dies with the most toys is still dead,” and that “the best table in the city is still the one with your family around it.” Yale preppie George W. Bush, in real life a man with distinctly subpar instincts for the life of the daredevil businessman, was “eating pork rinds and playing horseshoes.” His friends, maverick capitalists all, drove Range Rovers and pickup trucks, donning bib overalls as a kind of political camouflage.
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Steve Fraser (The Age of Acquiescence: The Life and Death of American Resistance to Organized Wealth and Power)
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The Leader who sets a vision and encourages others to to take ownership in their future will obtain the greatest reward of overall performance resulting in success.~bns~
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Bluenscottish
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More generally, a data scientist is someone who knows how to extract meaning from and interpret data, which requires both tools and methods from statistics and machine learning, as well as being human. She spends a lot of time in the process of collecting, cleaning, and munging data, because data is never clean. This process requires persistence, statistics, and software engineering skills — skills that are also necessary for understanding biases in the data, and for debugging logging output from code. Once she gets the data into shape, a crucial part is exploratory data analysis, which combines visualization and data sense. She’ll find patterns, build models, and algorithms — some with the intention of understanding product usage and the overall health of the product, and others to serve as prototypes that ultimately get baked back into the product. She may design experiments, and she is a critical part of data-driven decision making. She’ll communicate with team members, engineers, and leadership in clear language and with data visualizations so that even if her colleagues are not immersed in the data themselves, they will understand the implications.
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Rachel Schutt (Doing Data Science)
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A good manager will always have the big picture in mind and guide the employees through a series of small targets in order to achieve overall success.
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Abhishek Ratna (No Parking. No Halt. Success Non Stop!)
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I have met so-called leaders who showed fear in a moment when strength was required, and they give leadership a bad name.
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Jason Taylor (Lead Yourself To Financial Success: How To Become A Great Leader, Add Value To Any Organization, And Increase Overall Prosperity In As Little As Three Months)
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If you want to lead, study Moses; if you want to manage study Pharaoh.
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Jason Taylor (Lead Yourself To Financial Success: How To Become A Great Leader, Add Value To Any Organization, And Increase Overall Prosperity In As Little As Three Months)
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I didn’t have to be born with leadership genetics or blessed with wealth to obtain leadership; I just had to be perceived as a person who was eager to step up to the plate
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Jason Taylor (Lead Yourself To Financial Success: How To Become A Great Leader, Add Value To Any Organization, And Increase Overall Prosperity In As Little As Three Months)
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Your main job is not to grow a specific ministry in your church, or even the church overall. It is to grow people.
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Dan Reiland (Amplified Leadership: 5 Practices to Establish Influence, Build People, and Impact Others for a Lifetime)
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Everyone has a right to a strong and independent future: All of us have the right, and personal obligation, to choose whether or not company-driven hardships and sacrifices, overall, are shackling or strengthening our future. And to keep that right, each of us must be our own best advocate.
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Bill Jensen (Future Strong)
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The firm’s employees play active roles alongside those of the client, but in a way designed to make the overall combination more effective. Typically, their employees provide either specialized capabilities too cost-prohibitive for the local force to develop on its own (such as flying advanced fighter jets or operating artillery control systems), or they may be distributed across the forces of the client, in order to provide general leadership and experience to a greater number of individual units.
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P.W. Singer (Corporate Warriors: The Rise of the Privatized Military Industry (Cornell Studies in Security Affairs))
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No discussion of this pattern would be complete without mentioning one fateful little tweak we have introduced into the set of rules that governs these types of organizations. This tweak is what makes the difference between a simple hierarchy and a bureaucracy. Whereas a traditional hierarchy appoints individuals from outside the organization to the various leadership roles, a classic bureaucracy relies upon internal promotion. It allows its members to move up through the ranks as a reward for successful completion of their assigned duties within the organization. This small innovation, which is generally credited to the Chinese, can generate significant improvements in organizational efficiency. A traditional hierarchy relies quite heavily upon negative sanctions in order to keep members “in line” at every tier. These sanctions tend to accumulate in force as one moves downward through the hierarchy, so that those at the very bottom often get “dumped on.” As a result, the overall quality of life of subordinates generally deteriorates as one moves down the organizational hierarchy. As they say in the corporate world, “Shit rolls downhill.” Bureaucratic forms of organization, however, turn this into a virtue. The prospect of moving up is used as an incentive to improve performance at every level. There is something vaguely diabolical about the incentive structure that is offered to subordinates, of course, because it organizes things in such a way that the only chance to reduce the amount that you get “dumped on” in the long term is to let people dump on you for now. But there can be no doubt that this incentive structure works.
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Joseph Heath (The Efficient Society: Why Canada Is As Close To Utopia As It Gets)
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Positive leaders give the frontline broad authority, hence allowing initiative to be the driving factor behind solving problems, by continuously interacting with the environment allowing a fast and fluid decision making cycle on the frontline. Information flows from the bottom, up and influences the organization strategic and operational elements in accordance with the overall commander’s intent.
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Fred Leland (Adaptive Leadership Handbook - Law Enforcement & Security)
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When the fight starts you do not have time to stop and think about the fundamentals.” ~Chet Richards, Certain to Win 1 Chet Richards wrote an interesting piece “Developing the Touch”, in which he asks the question, if Fingerspitzengefühl (fingertip feel) can be taught, why do so few people have it? He goes on to make two key points: First, Fingerspitzengefühl is a skill, so although most people can get better at it, some are going to get a lot better. Second, it’s a strange kind of skill, not for performing complicated or even dangerous tasks mystically well, but for sensing what is going on among groups of people in conflict and then influencing what happens.2 Chet’s points got me to thinking about, why is it we in law enforcement often times have difficulty applying what we know to a given situation? How do we get better at it? The answer lies in creating and nurturing our abilities in “Operational Art” taking what you know and being able to apply it to a given set of circumstances to affect your strategy and to bring an end to a potentially violent occurrence using appropriate tactics. To do this takes awareness, discipline, adaptability, skill development and strength of character to focus our efforts on the task at hand to meet our overall intent. You cannot learn this by sitting in some training class listening to an instructor give you a checklist formula on how to solve a particular set of problems. As Chet states: The first problem in learning Fingerspitzengefühl is that you can’t learn it by yourself. You have to have at least two groups of people to practice with — your team and some opponents.2 Our training must involve interaction with an adversary, red teaming comes to mind. Red Teaming is an approach to understanding our adversary and the methods they use. To develop a fingertip feel and maneuver we must possess numerous skills and be able to apply those skills individually and collectively if we are to be as effective as we need to be, to win
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Fred Leland (Adaptive Leadership Handbook - Law Enforcement & Security)
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In the law enforcement and security professions most of the little training conducted surrounds physical skills training. Training focuses on firearm proficiency, how to swing and block with an impact weapon, use oleoresin capsicum (Pepper Spray), defensive tactics and handcuffing techniques. A small portion of time is spent talking about use of force decisions and filing appropriate reports as to the action taken by officers. Although there have been great strides in bringing new training techniques such as Redman suits, Sim-munitions and range 3000 simulators to combine the physical and mental realms of conflict. While this training is excellent, it is just a small part of the overall conditioning that must take place in the preparation of our profession. This type of response training is called conditioned response. It is a specific training for a specific reaction, and while it is important, does not fully prepare people for complex situations.
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Fred Leland (Adaptive Leadership Handbook - Law Enforcement & Security)
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Innovative leadership is essentially anchored on the leader’s overall multifaceted resourcefulness and multidimensional competencies.
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Pearl Zhu (Leadership Master: Five Digital Trends to Leap Leadership Maturity (Digital Masters Book 5))
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Contrary finding: The best leaders we studied did not have a visionary ability to predict the future. They observed what worked, figured out why it worked, and built upon proven foundations. They were not more risk taking, more bold, more visionary, and more creative than the comparisons. They were more disciplined, more empirical, and more paranoid. ………. Entrenched myth: A threat filled world favors the speedy; you’re either the quick or the dead. Contrary finding: The idea that leading in a “fast world” always requires “fast decisions” and “fast action”—and that we should embrace an overall ethos of “Fast! Fast! Fast!”—is a good way to get killed. 10X leaders figure out when to go fast, and when not to. Entrenched myth: Radical change on the outside requires radical change on the inside. Contrary finding: The 10X cases changed less in reaction to their changing world than the comparison cases. Just because your environment is rocked by dramatic change does not mean that you should inflict radical change upon yourself.
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Jim Collins
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There are always three factors involved in survival, no matter how toxic the environment. One is the physical reality; the second is dumb luck; and the third is the response of the organism, which can often modify the influence of the first two. The relationship of these three factors can be imagined as dials on an amplifier, with survival depending on the overall mix.
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Edwin H. Friedman (A Failure of Nerve: Leadership in the Age of the Quick Fix)
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On the personal side, I was married to a wonderful woman. We had four children, and my life couldn’t have been much better. Sure, we had our moments of challenges raising four kids, working full-time jobs, paying the bills, and dealing with life’s trials. But overall, things were going well, so I wasn’t in a place of deep pain, and I didn’t carve out any time to consider whether God did or didn’t exist.
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Tom Ryan (Chosen Suffering: Becoming Elite In Life And Leadership)
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Processes improve every aspect of the business including its culture, the leadership, the overall operating system, and the opportunity to sell the business at a higher price, quicker. They give you the option to get your time back and let the processes manage the business so you don’t have to.
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Jessica Holsapple (Have Fun in the Process: Let Processes Run Your Business So You Don't Have To)
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Need for Emotional Intelligence in leadership and executive management roles :
Low EI delays accomplishment of organisational goals.
Managers frequently stumble under work pressure, potentially undermining their executive presence and fracturing team synergy. I advocate the 'SPC key' as I call it —Self-introspection, Patience, and Coherent Communication and Coordination. To augment emotional intelligence, leaders must cultivate self-awareness by identifying emotional triggers and exercising patience, while simultaneously fostering empathy through active listening and a nuanced understanding of stakeholder perspectives to adeptly implement their requirements. Moreover, nurturing transparent communication and effective conflict resolution, alongside developing social awareness, can profoundly enhance emotional intelligence and bolster overall leadership efficacy.
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Henrietta Newton Martin-Legal Professional & Author
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But in the midst of my research, I came across a series of studies that indicated that the amount of time a group spends together correlates directly to the level of personal appreciation for one another and overall sense of group cohesiveness. In other words, it’s not what people do in a group that matters as much as simply staying together for the long haul.
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Larry Osborne (Sticky Church (Leadership Network Innovation Series Book 6))
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Outstanding research leaders are rare and their jobs, while different, are just as demanding as those of researchers themselves. Successful research leaders must have all the characteristics of outstanding researchers, particularly technical depth and breadth, otherwise their technical vision and judgment will not be sound. But they also need to be grounded in a second, orthogonal way: the human dimension that delights in and nurtures people's overall well-being and success.
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Venkatesh Narayanamurti (The Genesis of Technoscientific Revolutions: Rethinking the Nature and Nurture of Research)
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Located far beyond the reach of government authorities, the Zaporozhian Sich continued to flourish even after the death of its founder. Any Christian male, irrespective of his social background, was free to come to this island fortress, with its rough wood-and-thatch barracks, and to join the Cossack brotherhood. He was also free to leave at will. Women and children, regarded as a hindrance in the steppe, were barred from entry. Refusing to recognize the authority of any ruler, the Zaporozhians governed themselves according to traditions and customs that evolved over the generations.
All had equal rights and could participate in the frequent, boisterous councils (rady) in which the side that shouted loudest usually carried the day. These volatile gatherings elected and, with equal ease, deposed the Cossack leadership, which consisted of a hetman or otaman who had overall command, adjutants (osavuly), a chancellor (pysar), a quartermaster (obozny), and a judge (suddia). Each kurin, a term that referred to the Sich barracks and, by extension, to the military unit that lived in them, elected a similar subordinate group of officers, or starshyna. During campaigns, the authority of these officers was absolute, including the right to impose the death penalty. But in peacetime their power was limited. Generally, the Zaporozhians numbered about 5000-6000 men of whom about 10% served on a rotating basis as the garrison of the Sich, while the rest were engaged in campaigns or in peacetime occupations. The economy of the Sich consisted mainly of hunting, fishing, beekeeping, and salt making at the mouth of the Dnieper. Because the Sich lay on the trade route between the Commonwealth and the Black Sea, trade also played an important role.
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Orest Subtelny (Ukraine: A History)
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Overall, we look to leadership for inspiration and we look to management for execution.
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Marty Cagan (Empowered: Ordinary People, Extraordinary Products)
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Often Two executives act as Ones for their functions, but Twos as members of the executive team. For example, the head of sales might easily make all the decisions that are local to the sales organization but prefer to take direction with respect to the overall company plans. This is the best kind of multilayer leadership possible, because directions are clear and decisions are made rapidly with precision.
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Ben Horowitz (The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers)
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Before Entry Read internal and external perspectives on the market and consumers. You won’t become an expert, but that’s OK; awareness is what you’re after. Identify local consultants who can brief you on the state of the market and the competitive environment. Learn the language—it’s not about fluency; it’s about respect. Develop some hypotheses about the business situation you are entering. – Use the STARS model to talk with your new boss and other stakeholders about the situation. – Assess the leadership team—is it functioning well, and does it comprise a good mix of new and veteran, or local and expatriate, talent? – Assess the overall organization using any available corporate performance and talent-pool data. – If possible, talk to some team members to gather their insights and test some of your early hypotheses. After Entry Your first day, first week, and first month are absolutely critical. Without the following four-phase plan, you risk getting drawn into fighting fires rather than proactively leading change. Diagnose the situation and align the leadership team around some early priorities. Establish strategic direction and align the organization around it. Repair critical processes and strive for execution consistency. Develop local leadership talent to lay the foundation for your eventual exit.
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Michael D. Watkins (Master Your Next Move, with a New Introduction: The Essential Companion to "The First 90 Days")
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Mentalizing allows you to grasp other people’s viewpoints and overall inner experience because you realize they have a mind of their own, different from yours. Good parents are excellent at empathizing and mentalizing; their interest in their child’s mind makes the child feel seen and understood. It’s also an indispensable characteristic for leadership in business, the military, or any situation where understanding and predicting the motives of others is central. Empathy is a bedrock component of emotional intelligence (Goleman 1995), which is essential to social and occupational success.
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Lindsay C. Gibson (Adult Children of Emotionally Immature Parents: How to Heal from Distant, Rejecting, or Self-Involved Parents)
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I realized that the fault was not with the lost and wandering congregation, nor was it with the leadership struggling to maintain the status quo. Instead, it was an overall lack of understanding of who and what Jesus called His church to be.
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Joe Nicola (Ekklesia: The Government of the Kingdom of Heaven on Earth)
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Leaders must embed their own sense of purpose into the heart and soul of every follower. The purpose starts from the leader at the top, and through infectious, dynamic, passionate leadership, it is driven down throughout the organization. Every follower has his own organizational purpose that connects with the leader’s overall purpose.
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Colin Powell (It Worked for Me: In Life and Leadership)
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The first thing you’re going to need in order to handle nonstop organizational change is an overall design within which the various and separate changes are integrated as component elements. In periods of major strategic change, such a design may have been announced to the organization by its leadership. When that happens, you’re fortunate. Even if you don’t entirely agree with the logic of the larger change, you benefit from the coherence it gives to the component changes.
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William Bridges (Managing Transitions: Making the Most of Change)
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The goal of going Agile is to hedge risk by doing incremental-iterative development, increasing overall process efficiency, and the quality of the final output.
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Salil Jha
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In terms of overall transformation plan ownership, we recommend a sole accountable party.
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Karen Martin (Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation)
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You need to choose wisely: what are the two to five metrics that provide the best reflection of overall value stream performance?
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Karen Martin (Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation)
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Digital, by itself, isn’t strategic. It’s a term that broadly represents an array of technological tools, devices and platforms that need to be applied to the company’s overall strategy.
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Minter Dial (You Lead: How Being Yourself Makes You a Better Leader)
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Suboptimization occurs when you make an improvement to one component of a system while ignoring the effects of that change on the other components. A seemingly important improvement could cause the overall work system to perform more poorly.
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Karen Martin (Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation)
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It is important to learn how to find the good in everything, in every person and in what happens to us. By focusing on positive emotions, it will help us to be more creative, more open to new ideas, and have a greater understanding overall./
Este important să învățăm să găsim partea bună în fiecare lucru, în fiecare persoană și în ceea ce ni se întâmplă. Concentrându-ne pe emoțiile pozitive, ele ne vor ajuta să fim mai creativi, mai deschiși față de ideile noi și să avem o mai mare putere de înțelegere.
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Gabriela Elena MECH (ÎN GRĂDINA JAPONEZĂ/ Self-Leadership prin conversații inspiraționale de Coaching și Mentorat)
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You will observe how leaders impact a system by separating themselves from the surrounding anxiety making decisions based on principle, not instinct taking responsibility for their own emotional being regulating their own anxiety in the face of sabotage or resistance staying connected to others, even those who disagree with them choosing self-directed goals being a non-anxious presence supplying an immune response to pathogenic forces (invasiveness) focusing on emotional processes rather than the symptoms they produce not allowing the most dependent to be in control knowing that people naturally influence one another recognizing leader and follower as complements, parts of the whole realizing that insight, love, and reasonableness are not adequate for change in an anxious system accepting that mature leadership does not always work, that immaturity is too embedded in the system The overall health and functioning of any organization depends primarily on one or several people at the top who can exercise the above characteristics well.
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Peter L. Steinke (Uproar: Calm Leadership in Anxious Times)
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superior results over the long term, including: unorthodox and rational asset class allocations; pioneering and logical strategies within each asset class; unconventional and timely commitments to out-of-favor asset classes; original and disciplined selection of little known asset managers; training and empowerment of relatively young professionals; sensible and innovative structures of investment manager relationships; and disciplined leadership in the integration of endowment management with the overall financial management of the university.
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David F. Swensen (Pioneering Portfolio Management: An Unconventional Approach to Institutional Investment, Fully Revised and Updated)
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Grinker interviewed them each personally and repeatedly over two years, and gradually assembled a detailed list of ingredients that make for mental health. THE STUDENTS at George Williams College had been active in their local YMCA, and their connections to that organization, their church, and their communities were long and deep. “Uncertainty about the future is minimal,” Grinker noted, among these “upright young men.” They came from white- and blue-collar families in the Midwest. They had slightly above average IQs, average college grades (mostly C’s), and no childhood or adolescent conflicts with their families. Two-thirds said they had been disciplined firmly by their parents, with well-established boundaries for conduct, but they saw these constraints as beneficial and reasonable. Except for four people with abnormal mood states (two with hypomania and two with depression), two stutterers, two people who displayed paranoid thinking, and one person with recurrent nightmares, the great majority (85 percent) lacked even the mildest mental abnormality. Grinker noted that though the subjects enjoyed team sports in high school, “only sometimes did one claim to be the leader of a social, work, or sport group.” These men were better designed to be followers than leaders: “The average subject has had practically no trouble with those in authority” and even “maintains that he would abide by rules which he considered to be unfair.” Overall there is a “picture of an individual who would be submissive to authority, but not slavishly.” Searching for a term less loaded than “normal” to describe these people, Grinker called them homoclites, a Latinate term he invented to indicate “those who follow a common rule.
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S. Nassir Ghaemi (A First-Rate Madness: Uncovering the Links Between Leadership and Mental Illness)
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in the 1970s. The average Nazi leader showed little empathy, much positive emotion (e.g., self-confidence, self-esteem, happy mood), and normal amounts of negative emotion (e.g., sadness, anger). His overall cognitive style was deemed to be “integrative/holistic” (in other words, he tended to interpret the inkblot picture as a whole, as opposed to analyzing its parts). Most important, in comparison with the psychiatric and antisocial controls, the Nazi leaders demonstrated no evidence of psychosis at all, and hardly any antisocial personality traits. Indeed, the group that they approximated most closely was the “normal” Kansas state troopers.
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S. Nassir Ghaemi (A First-Rate Madness: Uncovering the Links Between Leadership and Mental Illness)
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This incident highlighted the lack of leadership and accountability throughout the club, and the overall attitude of our group at the time. Things falling apart? Let's get on the piss!
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Matthew Pavlich (Purple Heart)
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Rushton (2000) has shown that if we compare the ‘Big 3’ races – blacks, whites and Northeast Asians – there are clear and consistent differences, with East Asians at one end of spectrum and black people at the other. As these differences already show up in childhood, stand robust against environmental interventions, and as personality is at least 50% genetic and intelligence about 80% so, they are genetic differences. Northeast Asians score the highest in intelligence tests (105), blacks score the lowest (85), while whites are intermediate (100) but closer to Northeast Asians. Within these tests, whites have better verbal intelligence than Northeast Asians but much worse mathematical intelligence, meaning that Northeast Asians come out with higher ‘general intelligence’ overall. Real predictions about ‘character’ can be made from this, as intelligence is associated with emotional intelligence, cooperativeness, low self-esteem, a trusting nature, future-orientation, law-abidingness, intellectual curiosity, creativity, leadership ability, having a sense of humour, having a good memory, and even talking speed (see Jensen, 1998).
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Edward Dutton (How to Judge People by What They Look Like)
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1. The coercive style. This “Do what I say” approach can be very effective in a turnaround situation, a natural disaster, or when working with problem employees. But in most situations, coercive leadership inhibits the organization’s flexibility and dampens employees’ motivation. 2. The authoritative style. An authoritative leader takes a “Come with me” approach: she states the overall goal but gives people the freedom to choose their own means of achieving it. This style works especially well when a business is adrift. It is less effective when the leader is working with a team of experts who are more experienced than he is. 3. The affiliative style. The hallmark of the affiliative leader is a “People come first” attitude. This style is particularly useful for building team harmony or increasing morale. But its exclusive focus on praise can allow poor performance to go uncorrected. Also, affiliative leaders rarely offer advice, which often leaves employees in a quandary. 4. The democratic style. This style’s impact on organizational climate is not as high as you might imagine. By giving workers a voice in decisions, democratic leaders build organizational flexibility and responsibility and help generate fresh ideas. But sometimes the price is endless meetings and confused employees who feel leaderless. 5. The pacesetting style. A leader who sets high performance standards and exemplifies them himself has a very positive impact on employees who are self-motivated and highly competent. But other employees tend to feel overwhelmed by such a leader’s demands for excellence—and to resent his tendency to take over a situation. 6. The coaching style. This style focuses more on personal development than on immediate work-related tasks. It works well when employees are already aware of their weaknesses and want to improve, but not when they are resistant to changing their ways.
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Harvard Business Publishing (HBR's 10 Must Reads Boxed Set (6 Books) (HBR's 10 Must Reads))