Memorial Service Quotes

Liar. You've loved me since I held your hand at your mother's memorial service when you were five years old.

These days, in the world of apps and social media and … idiot friends, it is literally impossible to avoid spoilers. If a character dies, it is gonna be the number one trending topic on Twitter, it is gonna be the top trending story on Facebook — and Reddit and Tumblr just turn into a completely uncensored memorial service of memes. This happens all the time with sports results, but — I shit you not — I once got a notification from the BBC News app saying that a character in a show I was watching had just died! I thought that news notifications are supposed to be for impending natural disasters, not for just ruining my bloody afternoon.

Mr. Franzen said he and Mr. Wallace, over years of letters and conversations about the ethical role of the novelist, had come to the joint conclusion that the purpose of writing fiction was “a way out of loneliness.” (NY Times article on the memorial service of David Foster Wallace.)

If any one faculty of our nature may be called more wonderful than the rest, I do think it is memory. There seems something more speakingly incomprehensible in the powers, the failures, the inequalities of memory, than in any other of our intelligences. The memory is sometimes so retentive, so serviceable, so obedient; at others, so bewildered and so weak; and at others again, so tyrannic, so beyond control! We are, to be sure, a miracle every way; but our powers of recollecting and of forgetting do seem peculiarly past finding out.

What would you read to someone who was dying? Annie Dillard had asked our class. She wanted this to be the standard for our work. There, at the memorial service for my friend, I thought of another: Dying, what stories would you tell?

There wasn't an anhydrous lacrimal gland in the house, writes the author in all seriousness describing a memorial service for a medical school's cadavers.

He said something like that: “In all languages in the world, there is the same proverb: ‘What the eyes don’t see, the heart doesn’t grieve over.’ Well, I say that there isn’t any ounce of truth in it. The further off they are, the closer to the heart are all those feelings that we try to repress and forget. If we’re far from exile, we want to store away every tiny memory of our roots. If we’re far from the person we love, everyone we pass in the street reminds us of them. At the end of the service, I went up to him and thanked him: I said I was a stranger in a strange land, and I thanked him for reminding me that what the eyes don’t see, the heart does grieve over. And my heart has grieved so much, that today I’m leaving.

What could he do but accept the disturbing extent to which memory was fictional and hope that the fiction lay at the service of a truth less richly represented by the original facts?

The world went on. People left and people died and people went to memorial services and put orange blocks of cheese into their purses. People confessed to you that they were hungry all the time. And then you got up in the morning and pretended that none of it had happened.

I don't know what I believe anymore. If God does exist, then He's just an asshole, creating this world full of human suffering and letting all these terrible things happen to good people, and sitting there and doing nothing about it. At June's memorial service, a few people came up to me and said some really stupid things, like how everything happens for a reason, and God never gives us more than we can handle. All I could think was, does that mean if I was a weaker person, this never would've happened? Am I seriously supposed to buy that June's death was part of some stupid divine plan? I don't believe that. I can't. It just doesn't make sense.

I don't want to spend a fortune on my cremation urn, but I really do want to look nice at my memorial service.

Graham Chapman, co-author of the "Parrot Sketch", is no more. He has ceased to be. Bereft of life, he rests in peace. He's kicked the bucket, hopped the twig, bit the dust, snuffed it, breathed his last, and gone to meet the great Head of Light Entertainment in the sky. And I guess that we're all thinking how sad it is that a man of such talent, of such capability for kindness, of such unusual intelligence, should now so suddenly be spirited away at the age of only forty-eight, before he'd achieved many of the things of which he was capable, and before he'd had enough fun. Well, I feel that I should say: nonsense. Good riddance to him, the freeloading bastard, I hope he fries. And the reason I feel I should say this is he would never forgive me if I didn't, if I threw away this glorious opportunity to shock you all on his behalf. Anything for him but mindless good taste. (He paused, then claimed that Chapman had whipered in his ear while he was writing the speech): All right, Cleese. You say you're very proud of being the very first person ever to say 'shit' on British television. If this service is really for me, just for starters, I want you to become the first person ever at a British memorial service to say 'fuck'.

Draft-dodging is what chicken-hawks do best. Dick Cheney, Glenn Beck, Karl Rove, Rush Limbaugh (this capon claimed he had a cyst on his fat ass), Newt Gingrich, former Attorney General John Ashcroft—he received seven deferments to teach business education at Southwest Missouri State—pompous Bill O’Reilly, Jeb Bush, hey, throw in John Wayne—they were all draft-dodgers. Not a single one of these mouth-breathing, cowardly, and meretricious buffoons fought for his country. All plumped for deferments. Former New York Mayor Rudy Giuliani? Did not serve. Former Massachusetts Governor Mitt Romney? Did not serve in the military. (He served the Mormon Church on a thirty-month mission to France.) Former Senator Fred Thompson? Did not serve. Former President Ronald Reagan? Due to poor eyesight, he served in a noncombat role making movies for the Army in southern California during WWII. He later seems to have confused his role as an actor playing a tail gunner with the real thing. Did Rahm Emanuel serve? Yes, he did during the Gulf War 1991—in the Israeli Army. John Boehner did not serve, not a fucking second. Senate Minority Leader Mitch McConnell, R-KY? Not a minute! Former Senate Majority Leader Trent Lott, R-MS? Avoided the draft. Senate Minority Whip Jon Kyl, R-AZ—did not serve. National Republican Senatorial Committee Chair John Cornyn, R-TX—did not serve. Former Senate Republican Policy Committee Chair John Ensign, R-NV? Did not serve. Jack Kemp? Dan Quayle? Never served a day. Not an hour. Not an afternoon. These are the jackasses that cherish memorial services and love to salute and adore hearing “Taps.

So, when a judge requests your services as a ‘personal favor,’ declining representation is out of the question, unless you don’t mind appearing in front of a pissed-off judge with a long memory.

There, just beyond his open palm, was our mother’s face. I wasn’t expecting it. We hadn’t requested a viewing, and the memorial service was closed-coffin. We got it anyway. They’d shampooed and waved her hair and made up her face. They’d done a great job, but I felt taken, as if we’d asked for the basic carwash and they’d gone ahead and detailed her. Hey, I wanted to say, we didn’t order this. But of course I said nothing. Death makes us helplessly polite.

Exposition: the workings of the actual past + the virtual past may be illustrated by an event well known to collective history, such as the sinking of the Titanic. The disaster as it actually occurred descends into obscurity as its eyewitnesses die off, documents perish + the wreck of the ship dissolves in its Atlantic grave. Yet a virtual sinking of the Titanic, created from reworked memories, papers, hearsay, fiction--in short, belief--grows ever "truer." The actual past is brittle, ever-dimming + ever more problematic to access + reconstruct: in contrast, the virtual past is malleable, ever-brightening + ever more difficult to circumvent/expose as fraudulent. The present presses the virtual past into its own service, to lend credence to its mythologies + legitimacy to the imposition of will. Power seeks + is the right to "landscape" the virtual past. (He who pays the historian calls the tune.) Symmetry demands an actual + virtual future too. We imagine how next week, next year, or 2225 will shape up--a virtual future, constructed by wishes, prophecies + daydreams. This virtual future may influence the actual future, as in a self-fulfilling prophecy, but the actual future will eclipse our virtual one as surely as tomorrow eclipses today. Like Utopia, the actual future + the actual past exist only in the hazy distance, where they are no good to anyone. Q: Is there a meaningful distinction between one simulacrum of smoke, mirrors + shadows--the actual past--from another such simulacrum--the actual future? One model of time: an infinite matryoshka doll of painted moments, each "shell" (the present) encased inside a nest of "shells" (previous presents) I call the actual past but which we perceive as the virtual past. The doll of "now"likewise encases a nest of presents yet to be, which I call the actual future but which we perceive as the virtual future.

He knew that the very memory of the piano falsified still further the perspective in which he saw the elements of music, that the field open to the musician is not a miserable stave of seven notes, but an immeasurable keyboard (still almost entirely unknown) on which, here and there only, separated by the thick darkness of its unexplored tracts, some few among the millions of keys of tenderness, of passion, of courage, of serenity, which compose it, each one differing from all the rest as one universe differs from another, have been discovered by a few great artists who do us the service, when they awaken in us the emotion corresponding to the theme they have discovered, of showing us what richness, what variety lies hidden, unknown to us, in that vast, unfathomed and forbidding night of our soul which we take to be an impenetrable void.

Growing up, I always had a soldier mentality. As a kid I wanted to be a soldier, a fighter pilot, a covert agent, professions that require a great deal of bravery and risk and putting oneself in grave danger in order to complete the mission. Even though I did not become all those things, and unless my predisposition, in its youngest years, already had me leaning towards them, the interest that was there still shaped my philosophies. To this day I honor risk and sacrifice for the good of others - my views on life and love are heavily influenced by this.

But from fifteen to seventeen she was in training for a heroine; she read all such works as heroines must read to supply their memories with those quotations which are so serviceable and so soothing in the vicissitudes of their eventful lives.

Mandatory community service” seemed like hypocrisy,

When there is an incident in your life that has caused you pain, and you hold it in memory in service to protect you from future pain, you have aligned to pain.

Let us take you into a deeper experience, make a moment a lasting conveyable memory. Let us help build your tribe.

I sat there, staring at the television set, the images of her playing over and over, my memories right there on the screen. I was overcome with a deep sense of loss. The tears streamed down my face, and I was not ashamed.

But also, divorce is about forgetfulness—a decision to stop remembering the moment before all the chaos—the moment they fell in love, the moment they knew they were more special together than apart. Marriages live in service to the memory of those moments. Their marriage would not forgive them for getting older, and they would not forgive their marriage for witnessing it.

We have this extraordinary conceit in the West that while we've been hard at work in the creation of technological wizardry and innovation, somehow the other cultures of the world have been intellectually idle. Nothing could be further from the truth. Nor is this difference due to some sort of inherent Western superiority. We now know to be true biologically what we've always dreamed to be true philosophically, and that is that we are all brothers and sisters. We are all, by definition, cut from the same genetic cloth. That means every single human society and culture, by definition, shares the same raw mental activity, the same intellectual capacity. And whether that raw genius is placed in service of technological wizardry or unraveling the complex thread of memory inherent in a myth is simply a matter of choice and cultural orientation.

I have lost people, though. It's strange when it happens. I don't actually lose them. Not in the way one loses one's parents, either as a small child, when you think you are holding your mother's hand in a crowd and then you look up, and it's not your mother... or later. When you have to find the words to describe them at a funeral service or a memorial, or when you are scattering ashes on a garden of flowers or into the sea.

Every November of my boyhood, we put on red poppies and attended highly patriotic services in remembrance of those who had 'given' their lives. But on what assurance did we know that these gifts had really been made? Only the survivors—the living—could attest to it. In order to know that a person had truly laid down his life for his friends, or comrades, one would have to hear it from his own lips, or at least have heard it promised in advance. And that presented another difficulty. Many brave and now dead soldiers had nonetheless been conscripts. The known martyrs—those who actually, voluntarily sought death and rejoiced in the fact—had been the kamikaze pilots, immolating themselves to propitiate a 'divine' emperor who looked (as Orwell once phrased it) like a monkey on a stick. Their Christian predecessors had endured torture and death (as well as inflicted it) in order to set up a theocracy. Their modern equivalents would be the suicide murderers, who mostly have the same aim in mind. About people who set out to lose their lives, then, there seems to hang an air of fanaticism: a gigantic sense of self-importance unattractively fused with a masochistic tendency to self-abnegation. Not wholesome. The better and more realistic test would therefore seem to be: In what cause, or on what principle, would you risk your life?

Anyone can turn,Aidan. Any one of us without a lifemate." Gregori glided across the room because he could not stand the physical distance Savannah had put between them. Her eyes were once again shadowed and haunted, the memorial service filling her with sadness and guilt.He slipped behind her chair,his hands coming down on her shoulders to begin a gentle massage. He neeed the contact as much as she did. Aidan hid his shock.He had known Gregori for centuries, had learned healing arts from him, had learned to stalk and kill the vampire from him. Nothing ever touched Gregori. Nothing. No one.But those cold silver eyes, as they swept over Savannah, were molten mercury, the man's posture clearly protective, possessive, and the touch on her shoulders was frankly tender.

Solemnity, I don't know what it's for. I mean, what is the point of it? The two most beautiful memorial services that I've ever attended both had a lot of humor. It somehow freed us all and made the services inspiring and cathartic. But solemnity, it serves pomposity. The self important always know at some level of their consciousness that their egotism is going to be punctured by humor. That's why they see it as a threat! And so, dishonestly, they pretend that their deficiency makes their views more substantial.

She read all such works as heroines must read to supply their memories with those quotations which are so serviceable and so soothing in the vicissitudes of their eventful lives.

Happiness is in love, in service, and in beautiful memory.

They Served ...reliving memories that will not die giving their all for you and I - friends taken lives shaken...

Paul Theroux was sitting in the pew (at Bruce Chatwin's memorial service) behind him. “I suppose we’ll be here for you next week, Salman,” he said.

Chris Hedges said that Michael Jackson's memorial service was a variety show with a coffin, that MJ transformed himself through surgery and perhaps female hormones from a brown-skinned African American male to a chalk-faced androgynous ghoul with no clear sexual identity.

What the History is really about lies behind this: man, giant-sized, seen against the background of the entire world, universalized in his conflict with destiny, the gods, and the cosmic order. The medium that is most fertile in showing the true nature of reality is the human mind, remembering, reflective, and fertile most of all when its memory and reflection are put at the service of its dreaming and fantastic side.

The only time they ever throw anything away is when it's really and truly broken, and then they make a big deal about it. They save up all their bent pins and broken sewing needles and once a year they do a whole memorial service for them, chanting and then sticking them into a block of tofu so they will have a nice soft place to rest. Jiko says that everything has a spirit, even if it is old and useless, and we must console and honor the things that have served us well.

If any one faculty of our nature may be called more wonderful than the rest, I do think it is memory. There seems something more speakingly incomprehensible in the powers, the failures, the inequalities of memory, than in any other of our intelligences. The memory is sometimes so retentive, so serviceable, so obedient - at others, so bewildered and so weak - and at others again, so tyrannic, so beyond controul! - We are to be sure a miracle every way - but our powers of recollecting and of forgetting, do seem peculiarly past finding out.

My sister Emily first declined. The details of her illness are deep-branded in my memory, but to dwell on them, either in thought or narrative, is not in my power. Never in all her life had she lingered over any task that lay before her, and she did not linger now. She sank rapidly. She made haste to leave us. Yet, while physically she perished, mentally, she grew stronger than we had yet known her. Day by day, when I saw with what a front she met suffering, I looked on her with anguish of wonder and love. I have seen nothing like it; but, indeed, I have never seen her parallel in anything. Stronger than a man, simpler than a child, her nature stood alone. The awful point was, that, while full of ruth for others, on herself she had no pity; the spirit inexorable to the flesh; from the trembling hand, the unnerved limbs, the faded eyes, the same service exacted as they had rendered in health. To stand by and witness this, and not dare to remonstrate, was pain no words can render.

The fullest manifestation of myself is achieved when I ignore myself in the service of everyone but myself. And although humanity might scream the insanity of such a statement, the real insanity is to believe that humanity is sane.

The Los Angeles parade would begin in Griffith Park, where a large crowd would assemble and the speeches would be given. Every politician of consequence would be there. There was no way they would miss a chance to publicly praise the troops and honor those who had lost their lives in service. Some of the tributes would be sincere and heartfelt, and some less so. But participating in the event, vowing undying support for the U.S. military, was an absolute must to maintain political viability. It was okay to vote to cut funds for veterans' healthcare, but don't dare miss a chance to jump on the Memorial Day bandwagon.

He hadn't woken a day since my death when the day wasn’t something to get through. But the truth was, the memorial service day was not the worst kind. At least it was honest. At least it was a day shaped around what they were so preoccupied by: my absence. Today he would not have to pretend he was getting back to normal—whatever normal was.

Your most precious memories will focus on those you loved, those who loved you, and what you did together in the service of the Lord.

To live is to owe life to die.

Death is freedom from life.

This country has not seen and probably will never know the true level of sacrifice of our veterans. As a civilian I owe an unpayable debt to all our military. Going forward let’s not send our servicemen and women off to war or conflict zones unless it is overwhelmingly justifiable and on moral high ground. The men of WWII were the greatest generation, perhaps Korea the forgotten, Vietnam the trampled, Cold War unsung and Iraqi Freedom and Afghanistan vets underestimated. Every generation has proved itself to be worthy to stand up to the precedent of the greatest generation. Going back to the Revolution American soldiers have been the best in the world. Let’s all take a remembrance for all veterans who served or are serving, peace time or wartime and gone or still with us. 11/11/16 May God Bless America and All Veterans.

He knew what he had to do. Against every rebelling instinct, he forced himself forward, and dropped to his knees before Laurent. “I fight in your service, Your Highness.” He searched his memory for Radel’s words, and found them. “I exist only to please my Prince. May my victory reflect on your glory.” He

For a long time, my mother's wasn't dead yet. Mine could have been a more tragic story. My father could have given in to the bottle or the needle or a woman and left my brother and me to care for ourselves - or worse, in the care of New York City Children's Services, where, my father said, there was seldom a happy ending. But this didn't happen. I know now that what is tragic isn't the moment. It is the memory.

If we turn now to such vestiges of cult as are associated otherwise than with time and season, we discover a definite recognition of the survival of these nearly a century ago. Keightley, the old fairy mythologist, who did such yeoman service in the collection of much valuable elfin lore, says, as long ago as 1850, when referring to the confused nature of his subject: 'Indeed it could not well be otherwise, when we recollect that all these beings (the larger and greater fairies) once formed part of ancient and exploded systems of religion and that it is chiefly in the traditions of the peasantry that their memorial has been preserved.

Dedicated to the memory of MY FATHER. For if I had not believed that he would have wished me to give such help as I could toward making his life's work of service to mankind, I should never have been led to write this book.

The tidal current runs to and fro in its unceasing service, crowded with memories of men and ships it had borne to the rest of home or to the battles of the sea. It had known and served all the men of whom the nation is proud, from Sir Francis Drake to Sir John Franklin, knights all, titled and untitled--the great knights-errant of the sea. It had borne all the ships whose names are like jewels flashing in the night of time, from the Golden Hind returning with her round flanks full of treasure, to be visited by the Queen's Highness and thus pass out of the gigantic tale, to the Erebus and Terror, bound on other conquests--and that never returned. It had known the ships and the men. They had sailed from Deptford, from Greenwich, from Erith--the adventures and the settlers; kings' ships and the ships of men on 'Change; captains, admirals, the dark "interlopers" of the Eastern trade, and the commissioned "generals" of East India fleets. Hunters for gold or pursuers of fame, they all had gone out on that stream, bearing the sword, and often the torch, messengers of the might within the land, bearers of a spark from the sacred fire. What greatness had not floated on the ebb of that river into the mystery of an unknown earth!...The dreams of men, the seed of commonwealth, the germs of empires.

They fought together as brothers in arms They died together and now they sleep side by side To them we have a solemn obligation The obligation to ensure that their sacrifice will help To make this a better and safer world in which to live.

It seems to me, therefore, that the instinctive although seldom articulated purpose of holding a funeral or memorial service is to reunite the people most intimate with the deceased, and to collectively rekindle in them all, for one last time, the special living flame that represents the essence of that beloved person, profiting directly or indirectly from the presence of one another, feeling the presence of that person in the brains that remain, and thus solidifying to the maximal extent possible those secondary personal gemmae that remain aflicker in all these different brains. Though the primary brain has been eclipsed, there is, in those who remain and who are gathered to remember and reactivate the spirit of the departed, a collective corona that still glows. This is what human love means. The word "love" cannot, thus, be separated from the word "I"; the more deeply rooted the symbol for someone inside you, the greater the love, the brighter the light that remains behind.

Or you can fake your own death," Bill suggested. "Because really, that's the most cathartic resolution—if all your friends and family think you're dead. Everyone cries, they have a little rant about all your potential going to waste, they put on a memorial service and you can hide and see who bothers to come—and if you're really lucky, they bury an empty coffin. When they couldn't even be bothered to spot you a twenty 'til payday. You know how much booze you could buy for the cost of a single coffin?

General Garrison assembled all of the men for a memorial service, and captured their feelings of sadness, fear, and resolve with the famous martial speech from Shakespeare’s Henry V: Whoever does not have the stomach for this fight, let him depart. Give him money to speed his departure since we wish not to die in that man’s company. Whoever lives past today and comes home safely will rouse himself every year on this day, show his neighbor his scars, and tell embellished stories of all their great feats of battle. These stories he will teach his son and from this day until the end of the world we shall be remembered. We few, we happy few, we band of brothers; for whoever has shed his blood with me shall be my brother. And those men afraid to go will think themselves lesser men as they hear of how we fought and died together.

Today is Remembrance sunday. Will you have a memorial service for B. Riemer? It would be nice, but difficult. Then comes Advent, with all its happy memories for us. It was you who really opened up to me the world of music-making that we have carried on during the weeks of Advent. Life in a prison cell may well be compared to Advent: one waits, hopes, and does this, that, or the other—things that are really of no consequence—the door is shut, and can only be opened from the outside.6 Letter from Bonhoeffer at Tegel prison to Eberhard Bethge, November 21, 1943

The Anglican service today was more familiar to me from movies. Like one of the great Shakespeare speeches, the graveside oration, studded in fragments in the memory, was a succession of brilliant phrases, book titles, dying cadences that breathed life, pure alertness, along the spine.

This tub is for washing your courage...When you are born your courage is new and clean. You are brave enough for anything: crawling off of staircases, saying your first words without fearing that someone will think you are foolish, putting strange things in your mouth. But as you get older, your courage attracts gunk and crusty things and dirt and fear and knowing how bad things can get and what pain feels like. By the time you're half-grown, your courage barely moves at all, it's so grunged up with living. So every once in awhile, you have to scrub it up and get the works going or else you'll never be brave again. Unfortunately, there are not many facilities in your world that provide the kind of services we do. So most people go around with grimy machinery, when all it would take is a bit of a spit and polish to make them paladins once more, bold knights and true. ... This tub is for washing your wishes...For the wishes of one's old life wither and shrivel like old leaves if they are not replaced with new wishes when the world changes. And the world always changes. Wishes get slimy, and their colors fade, and soon they are just mud, like all the rest of the mud, and not wishes at all, but regrets. The trouble is, not everyone can tell when they ought to launder their wishes. Even when one finds oneself in Fairyland and not at home at all, it is not always so easy to catch the world in its changing and change with it. ... Lastly, we must wash your luck. When souls queue up to be born, they all leap up at just the last moment, touching the lintel of the world for luck. Some jump high and can seize a great measure of luck; some jump only a bit and snatch a few loose strands. Everyone manages to catch some. If one did not have at least a little luck, one would never survive childhood. But luck can be spent, like money, and lost, like a memory; and wasted, like a life. If you know how to look, you can examine the kneecaps of a human and tell how much luck they have left. No bath can replenish luck that has been spent on avoiding an early death by automobile accident or winning too many raffles in a row. No bath can restore luck lost through absentmindedness and overconfidence. But luck withered by conservative, tired, riskless living can be pumped up again--after all, it is only a bit thirsty for something to do.

There, in the unconscious, we sleep upon the psyche's oceanic floor, together like some vast bed of kelp, each wavering strand an individual American, swaying in the currents of national suggestion. In the form of a giant Portuguese man-of-war, our government hovers, rippling above us, showering freshly produced national memory spores on the fertile bed of our forgetfulness. Schools of undulating corporate jellyfish pass over, sowing the brands of products and services ... followed by the octopi called media and marketing, issuing milky clouds of sperm to fertilise the seeds with the animating plasma of The Great Dream.

How wonderful, how very wonderful the operations of time, and the changes of the human mind! If any one faculty of our nature may be called more wonderful than the rest, I do think it is memory. There seems something more speakingly incomprehensible in the powers, the failures, the inequalities of memory, than in any other of our intelligences. The memory is sometimes so retentive, so serviceable, so obedient -- at others, so bewildered and so weak -- and at others again, so tyrannic, so beyond controul! We are to be sure a miracle every way -- but our powers of recollecting and of forgetting, do seem peculiarly past finding out.

In an age of Perfect Virtue, the worthy are not honored; the talented are not employed. Rulers are like the high branches of a tree; the people, like the deer of the fields. They do what is right, but they do not know that this is righteousness. They love one another, but they do not know that this is benevolence. They are truehearted but do not know that this is loyalty. They are trustworthy but do not know that this is good faith. They wriggle around like insects, performing services for one another, but do not know that they are being kind. Therefore they move without leaving any trail behind, act without leaving any memory of their deeds.

Reverend Downey tried to focus the service on remembering happy days with Amelia, but all I could think about was the unfairness of life. How was it possible that an irresponsible drunk could cause an accident, kill a perfectly innocent girl and walk away almost without a scratch? There seemed to be no justice in the world.

He’d been born in Poland and moved to the United States as a child. He had memories of Poland as a communist regime, and of the total breakdown of the government’s ability to be useful to its citizens. What he saw in the local U.S. public-health offices remined him of public services in Poland, but before the collapse of communism.

The closest that most of us come to a direct experience of the centerlessness of capitalism is an encounter with the call center. As a consumer in late capitalism, you increasingly exist in two, distinct realities: the one in which the services are provided without hitch, and another reality entirely, the crazed Kafkaesque labyrinth of call centers, a world without memory, where cause and effect connect together in mysterious, unfathomable ways, where it is a miracle that anything ever happens, and you lose hope of ever passing back over to the other side, where things seem to function smoothly. What exemplifies the failure of the neoliberal world to live up to its own PR better than the call center? Even so, the universality of bad experiences with call centers does nothing to unsettle the operating assumption that capitalism is inherently efficient, as if the problems with call centers weren’t the systemic consequences of a logic of Capital which means organizations are so fixated on making profits that they can’t actually sell you anything. The call center experience distils the political phenomenology of late capitalism: the boredom and frustration punctuated by cheerily piped PR, the repeating of the same dreary details many times to different poorly trained and badly informed operatives, the building rage that must remain impotent because it can have no legitimate object, since – as is very quickly clear to the caller –there is no-one who knows, and no-one who could do anything even if they could. Anger can only be a matter of venting; it is aggression in a vacuum, directed at someone who is a fellow victim of the system but with whom there is no possibility of communality. Just as the anger has no proper object, it will have no effect. In this experience of a system that is unresponsive, impersonal, centerless, abstract and fragmentary, you are as close as you can be to confronting the artificial stupidity of Capital in itself. Call center angst is one more illustration of the way that Kafka is poorly understood as exclusively a writer on totalitarianism; a decentralized, market Stalinist bureaucracy is far more Kafkaesque than one in which there is a central authority. Read, for instance, the bleak farce of K’s encounter with the telephone system in the Castle, and it is hard not to see it as uncannily prophetic of the call center experience.

After years wasted,” the Revd commences, “at perfecting a parsonical Disguise,— grown old in the service of an Impersonation that never took more than a Handful of actor’s tricks,— past remembering those Yearnings for Danger, past all that ought to have been, but never had a Hope of becoming, have I beach’d upon these Republican Shores,— stoven, dismasted, imbécile with age,— an untrustworthy Remembrancer for whom the few events yet rattling within a broken memory must provide the only comfort now remaining to him,—

The Gunner's Dream (From The Final Cut) Floating down through the clouds Memories come rushing up to meet me now. In the space between the heavens and in the corner of some foreign field I had a dream. I had a dream. Good-bye Max. Good-bye Ma. After the service when you're walking slowly to the car And the silver in her hair shines in the cold November air You hear the tolling bell And touch the silk in your lapel And as the tear drops rise to meet the comfort of the band You take her frail hand And hold on to the dream. A place to stay Enough to eat Somewhere old heroes shuffle safely down the street Where you can speak out loud About your doubts and fears And what's more no-one ever disappears You never hear their standard issue kicking in your door. You can relax on both sides of the tracks And maniacs don't blow holes in bandsmen by remote control And everyone has recourse to the law And no-one kills the children anymore. And no one kills the children anymore. Night after night Going round and round my brain His dream is driving me insane. In the corner of some foreign field The gunner sleeps tonight. What's done is done. We cannot just write off his final scene. Take heed of his dream.

Life without strife is a rose without thorns. Alive as one is thriving today towards tomorrow, Nowhere is the past but simply a school of memory. Dreams, wishes, goals then becomes a wheel of “wills,” Spirit of a unique being on each soul breathing. Care to ponder some matter or another? Awareness sliding towards discovery gliding… Peace, contentment, fulfillment, Enwrapped like a mirage enchantment. Soaring freely, excitingly, happily home-love-bound! Over precious moments in a breathing of a soul, Flowing high emotions, feelings, hearts in bliss. All around any season of one's existence, one asks: “Anyone out there? A heart of a soul that didn’t harden? A touch of a soul that didn’t hurt? A life of a soul that didn't love?” Sands of time, rough, warm, indefinite, simply spreading, transforming, mounting. Oasis of a soul from a desert journey, flourishing with endless beauty and security. Utmost bliss, fulfillment and contentment, under covers a struggling, hopeful soul, Laboring service, living justice, loving peace and tranquillity passed on to humanity!�

[Robert's eulogy at his brother, Ebon C. Ingersoll's grave. Even the great orator Robert Ingersoll was choked up with tears at the memory of his beloved brother] The record of a generous life runs like a vine around the memory of our dead, and every sweet, unselfish act is now a perfumed flower. Dear Friends: I am going to do that which the dead oft promised he would do for me. The loved and loving brother, husband, father, friend, died where manhood's morning almost touches noon, and while the shadows still were falling toward the west. He had not passed on life's highway the stone that marks the highest point; but, being weary for a moment, he lay down by the wayside, and, using his burden for a pillow, fell into that dreamless sleep that kisses down his eyelids still. While yet in love with life and raptured with the world, he passed to silence and pathetic dust. Yet, after all, it may be best, just in the happiest, sunniest hour of all the voyage, while eager winds are kissing every sail, to dash against the unseen rock, and in an instant hear the billows roar above a sunken ship. For whether in mid sea or 'mong the breakers of the farther shore, a wreck at last must mark the end of each and all. And every life, no matter if its every hour is rich with love and every moment jeweled with a joy, will, at its close, become a tragedy as sad and deep and dark as can be woven of the warp and woof of mystery and death. This brave and tender man in every storm of life was oak and rock; but in the sunshine he was vine and flower. He was the friend of all heroic souls. He climbed the heights, and left all superstitions far below, while on his forehead fell the golden dawning, of the grander day. He loved the beautiful, and was with color, form, and music touched to tears. He sided with the weak, the poor, and wronged, and lovingly gave alms. With loyal heart and with the purest hands he faithfully discharged all public trusts. He was a worshipper of liberty, a friend of the oppressed. A thousand times I have heard him quote these words: 'For Justice all place a temple, and all season, summer!' He believed that happiness was the only good, reason the only torch, justice the only worship, humanity the only religion, and love the only priest. He added to the sum of human joy; and were every one to whom he did some loving service to bring a blossom to his grave, he would sleep to-night beneath a wilderness of flowers. Life is a narrow vale between the cold and barren peaks of two eternities. We strive in vain to look beyond the heights. We cry aloud, and the only answer is the echo of our wailing cry. From the voiceless lips of the unreplying dead there comes no word; but in the night of death hope sees a star and listening love can hear the rustle of a wing. He who sleeps here, when dying, mistaking the approach of death for the return of health, whispered with his latest breath, 'I am better now.' Let us believe, in spite of doubts and dogmas, of fears and tears, that these dear words are true of all the countless dead. And now, to you, who have been chosen, from among the many men he loved, to do the last sad office for the dead, we give his sacred dust. Speech cannot contain our love. There was, there is, no gentler, stronger, manlier man.

According to the Vietnam Women’s Memorial Foundation statement, approximately 10,000 American military women were stationed in Vietnam during the war. Most were nurses in the Army, Air Force, and Navy, but women also served as physicians and medical personnel, and in air traffic control and military intelligence. Civilian women also served in Vietnam as news correspondents and workers for the Red Cross, Donut Dollies, the USO, Special Services, the American Friends Service Committee, Catholic Relief Services, and other humanitarian organizations.

(Talking about the movement to deny the prevalence and effects of adult sexual exploitation of children) So what does this movement consist of? Who are the movers and shakers? Well molesters are in it, of course. There are web pages telling them how to defend themselves against accusations, to retain confidence about their ‘loving and natural’ feelings for children, with advice on what lawyers to approach, how to complain, how to harass those helping their children. Then there’s the Men’s Movements, their web pages throbbing with excitement if they find ‘proof’ of conspiracy between feminists, divorcing wives and therapists to victimise men, fathers and husbands. Then there are journalists. A few have been vitally important in the US and Britain in establishing the fightback, using their power and influence to distort the work of child protection professionals and campaign against children’s testimony. Then there are other journalists who dance in and out of the debates waggling their columns behind them, rarely observing basic journalistic manners, but who use this debate to service something else – a crack at the welfare state, standards, feminism, ‘touchy, feely, post-Diana victimhood’. Then there is the academic voice, landing in the middle of court cases or inquiries, offering ‘rational authority’. Then there is the government. During the entire period of discovery and denial, not one Cabinet minister made a statement about the prevalence of sexual abuse or the harm it caused. Finally there are the ‘retractors’. For this movement to take off, it had to have ‘human interest’ victims – the accused – and then a happy ending – the ‘retractors’. We are aware that those ‘retractors’ whose parents trail them to newspapers, television studios and conferences are struggling. Lest we forget, they recanted under palpable pressure.

As I reach my thirtieth year of service as a butler in a gentleman’s household, I find myself looking back. Between my secret recipe for boot blacking (an indispensable tool for a butler), and a vastly superior method to remove wine stains from velvet (which some will erroneously hold to be an impossibility), I find my memories salted with some faint wisdoms, a few tested experiences, and many, many interesting stories.

August 25, 1991 Dear friend, I am writing to you because she said you listen and understand and didn’t try to sleep with that person at that party even though you could have. Please don’t try to figure out who she is because then you might figure out who I am, and I really don’t want you to do that. I will call people by different names or generic names because I don’t want you to find me. I didn’t enclose a return address for the same reason. I mean nothing bad by this. Honest. I just need to know that someone out there listens and understands and doesn’t try to sleep with people even if they could have. I need to know that these people exist. I think you of all people would understand that because I think you of all people are alive and appreciate what that means. At least I hope you do because other people look to you for strength and friendship and it’s that simple. At least that’s what I’ve heard. So, this is my life. And I want you to know that I am both happy and sad and I’m still trying to figure out how that could be. I try to think of my family as a reason for me being this way, especially after my friend Michael stopped going to school one day last spring and we heard Mr. Vaughn’s voice on the loudspeaker. “Boys and girls, I regret to inform you that one of our students has passed on. We will hold a memorial service for Michael Dobson during assembly this Friday.” I don’t know how news travels around school and why it is very often right. Maybe it was in the lunchroom. It’s hard to remember. But Dave with the awkward glasses told us that Michael killed himself. His mom played bridge with one of Michael’s neighbors and they heard the gunshot. I don’t really remember much of what happened after that

At the point where he, today's Ivan Ilyich, began to emerge, all the pleasures that had seemed so real melted away now before his eyes and turned into something trivial and often disgusting. And the further he was from childhood, the nearer he got to the present day, the more trivial and dubious his pleasures appeared. It started with law school. That had retained a little something that was really good: there was fun, there was friendship, there was hope. But in the last years the good times had become more exceptional. Then, at the beginning of his service with the governor, some good times came again: memories of making love to a woman. Then it became all confused, and the good times were not so many. After that there were fewer still; the further he went the fewer there were. Marriage. . .an accident and such a disappointment, and his wife's bad breath, and all that sensuality and hypocrisy! And the deadlines of his working life, and those money worries, going on for a year, two years, ten, twenty - always the same old story. And the longer it went on the deadlier it became. 'It's as if I had been going downhill when I thought I was going uphill. That's how it was. In society's opinion I was heading uphill, but in equal measure life was slipping away from me...And now it's all over. Nothing left but to die!

The implicit optimism of the [field service post card] is worth noting—the way it offers no provision for transmitting news like “I have lost my left leg” or “I have been admitted into hospital wounded and do not expect to recover.” Because it provided no way of saying “I am going up the line again,” its users had to improvise. Wilfred Owen had an understanding with his mother that when he used a double line to cross out “I am being sent down to the base,” he meant he was at the front again. Close to brilliant is the way the post card allows one to admit to no state of health between being “quite” well, on the one hand, and, on the other, being so sick that one is in hospital.

The main reason I don’t like it is that the commodification of Memorial Day and events like NFL’s Salute to Service month . . . capitalizes on a new strain of ‘patriotism,’” Doolittle said. “In America today, we display patriotism through the lens of militarism and war and pass it off as support for the troops. It can smell a lot like nationalism. We’ll buy a hat with a camo logo of our favorite team and wear it proudly, a way to show support for our team and our armed forces. There’s more to patriotism than standing for the anthem and wearing red, white, and blue or camo-themed garb, but this new kind of American patriotism gets exploited in the name of capitalism, and days like Memorial Day lose some of their meaning.

When I first read The Rebel, this splendid line came leaping from the page like a dolphin from a wave. I memorized it instantly, and from then on Camus was my man. I wanted to write like that, in a prose that sang like poetry. I wanted to look like him. I wanted to wear a Bogart-style trench coat with the collar turned up, have an untipped Gauloise dangling from my lower lip, and die romantically in a car crash. At the time, the crash had only just happened. The wheels of the wrecked Facel Vega were practically still spinning, and at Sydney University I knew exiled French students, spiritually scarred by service in Indochina, who had met Camus in Paris: one of them claimed to have shared a girl with him. Later on, in London, I was able to arrange the trench coat and the Gauloise, although I decided to forgo the car crash until a more propitious moment. Much later, long after having realized that smoking French cigarettes was just an expensive way of inhaling nationalized industrial waste, I learned from Olivier Todd's excellent biography of Camus that the trench coat had been a gift from Arthur Koestler's wife and that the Bogart connection had been, as the academics say, no accident. Camus had wanted to look like Bogart, and Mrs. Koestler knew where to get the kit. Camus was a bit of an actor--he though, in fact, that he was a lot of an actor, although his histrionic talent was the weakest item of his theatrical equipment--and, being a bit of an actor, he was preoccupied by questions of authenticity, as truly authentic people seldom are. But under the posturing agonies about authenticity there was something better than authentic: there was something genuine. He was genuinely poetic. Being that, he could apply two tests simultaneously to his own language: the test of expressiveness, and the test of truth to life. To put it another way, he couldn't not apply them.

I was baptized one foggy afternoon about four o'clock. I couldn't think of any names I particularly wanted, so I kept my old name. I was alone with the fat priest; it was all very quickly and formally done, while someone at a children's service muttered in another chapel. Then we shook hands and I went off to a salmon tea, and the dog which had been sick again on the mat. Before that I had made a general confession to another priest: it was like a life photographed as it came to mind, without any order, full of gaps, giving at best a general impression. I couldn't help feeling all the way to the newspaper office, past the Post Office, the Moroccan café, the ancient whore, that I had got somewhere new by way of memories I hadn't known I possessed. I had taken up the thread of life from very far back, from as far back as innocence.

If being transgender were a job, no-one would apply. Imagine actually applying to be an outcast everywhere you go, feeling out of place even inside your own body, even when looking in a mirror, at old family photo albums, being continually denied by family members you held dear, being barely recognized or even acknowledged by old acquaintances, school or college friends, and taking the brunt of bigotry and spitefulness from colleagues and supervisors? Does being excluded from family events, work parties, and being constantly attacked by religious groups and people sound like fun? How about constantly wondering if you will wake up with civil rights the next morning, or if you will be arrested or beaten up or murdered in the streets by someone you don’t know, or in your own home by someone you do know? How about the likelihood that your family would dress your dead body as someone else they would prefer you to have been for your memorial service, while dead-naming you and disrespecting the person you were and the things you had accomplished in your life? Sound like the job for you? Apply within. If there was a CHOICE, then my dears, EVERYONE would walk away.

And then, I said, we must try them with enchantments—that is the third sort of test—and see what will be their behaviour: like those who take colts amid noise and tumult to see if they are of a timid nature, so must we take our youth amid terrors of some kind, and again pass them into pleasures, and prove them more thoroughly than gold is proved in the furnace, that we may discover whether they are armed against all enchantments, and of a noble bearing always, good guardians of themselves and of the music which they have learned, and retaining under all circumstances a rhythmical and harmonious nature, such as will be most serviceable to the individual and to the State. And he who at every age, as boy and youth and in mature life, has come out of the trial victorious and pure, shall be appointed a ruler and guardian of the State; he shall be honoured in life and death, and shall receive sepulture and other memorials of honour, the greatest that we have to give. But him who fails, we must reject. I am inclined to think that this is the sort of way in which our rulers and guardians should be chosen and appointed. I speak generally, and not with any pretension to exactness. And,

And so, it is not our own life that we live, but the lives of the dead, and the soul that dwells within us is no single spiritual entity, making us personal and individual, created for our service, and entering into us for our joy. It is something that has dwelt in fearful places, and in ancient sepulchres has made its abode. It is sick with many maladies, and has memories of curious sins. It is wiser than we are, and its wisdom is bitter. It fills us with impossible desires, and makes us follow what we know we cannot gain. One thing, however, Ernest, it can do for us. It can lead us away from surroundings whose beauty is dimmed to us by the mist of familiarity, or whose ignoble ugliness and sordid claims are marring the perfection of our development. It can help us to leave the age in which we were born, and to pass into other ages, and find ourselves not exiled from their air. It can teach us how to escape from our experience, and to realise the experiences of those who are greater than we are. The pain of Leopardi crying out against life becomes our pain. Theocritus blows on his pipe, and we laugh with the lips of nymph and shepherd. In the wolfskin of Pierre Vidal we flee before the hounds, and in the armour of Lancelot we ride from the bower of the Queen. We have whispered the secret of our love beneath the cowl of Abelard, and in the stained raiment of Villon have put our shame into song. We can see the dawn through Shelley's eyes, and when we wander with Endymion the Moon grows amorous of our youth. Ours is the anguish of Atys, and ours the weak rage and noble sorrows of the Dane. Do you think that it is the imagination that enables us to live these countless lives? Yes: it is the imagination; and the imagination is the result of heredity. It is simply concentrated race-experience.

Roman Centurion's Song" LEGATE, I had the news last night - my cohort ordered home By ships to Portus Itius and thence by road to Rome. I've marched the companies aboard, the arms are stowed below: Now let another take my sword. Command me not to go! I've served in Britain forty years, from Vectis to the Wall, I have none other home than this, nor any life at all. Last night I did not understand, but, now the hour draws near That calls me to my native land, I feel that land is here. Here where men say my name was made, here where my work was done; Here where my dearest dead are laid - my wife - my wife and son; Here where time, custom, grief and toil, age, memory, service, love, Have rooted me in British soil. Ah, how can I remove? For me this land, that sea, these airs, those folk and fields suffice. What purple Southern pomp can match our changeful Northern skies, Black with December snows unshed or pearled with August haze - The clanging arch of steel-grey March, or June's long-lighted days? You'll follow widening Rhodanus till vine and olive lean Aslant before the sunny breeze that sweeps Nemausus clean To Arelate's triple gate; but let me linger on, Here where our stiff-necked British oaks confront Euroclydon! You'll take the old Aurelian Road through shore-descending pines Where, blue as any peacock's neck, the Tyrrhene Ocean shines. You'll go where laurel crowns are won, but -will you e'er forget The scent of hawthorn in the sun, or bracken in the wet? Let me work here for Britain's sake - at any task you will - A marsh to drain, a road to make or native troops to drill. Some Western camp (I know the Pict) or granite Border keep, Mid seas of heather derelict, where our old messmates sleep. Legate, I come to you in tears - My cohort ordered home! I've served in Britain forty years. What should I do in Rome? Here is my heart, my soul, my mind - the only life I know. I cannot leave it all behind. Command me not to go!

It is no doubt the existence of our body, similar for us to a vase in which our spirituality is enclosed, that induces us to suppose that all our inner goods, our past joys, all our sorrows, are perpetually in our possession. Perhaps this is as inaccurate as to believe that they escape or return. At all events, if they do remain inside us, it is for most of the time in an unknown domain where they are of no service to us, and where even the most ordinary of them are repressed by memories of a different order, which exclude all simultaneity with them in our consciousness. But if the framework of sensations in which they are preserved be recaptured, they have in their turn the same capacity to expel all that is incompatible with them, to install in us, on its own, the self that experienced them.

In Transylvania it was memories of the Romanian revolt that stalked the Hungarian aristocratic imagination.. In Galicia it was memories of Tarnow that performed a similar service for the surviving Polish noble families. Both societies shared something of the brittle, sports-obsessed cheerfulness of the British in India - or indeed of Southerners in the pre-1861 United States. These were societies which could resort to any level of violence in support of racial supremacy. Indeed, an interesting global history could be written about the ferocity of a period which seems, very superficially, to be so 'civilized'. Southern white responses to Nat Turner's Slave Rebellion in 1831, with Turner himself flayed, beheaded and quartered, can be linked to the British blowing rebel Indians to pieces from the mouths of cannons in 1857.

The earliest storytellers were magi, seers, bards, griots, shamans. They were, it would seem, as old as time, and as terrifying to gaze upon as the mysteries with which they wrestled. They wrestled with mysteries and transformed them into myths which coded the world and helped the community to live through one more darkness, with eyes wide open and hearts set alight. "I can see them now, the old masters. I can see them standing on the other side of the flames, speaking in the voices of lions, or thunder, or monsters, or heroes, heroines, or the earth, or fire itself -- for they had to contain all voices within them, had to be all things and nothing. They had to have the ability to become lightning, to become a future homeland, to be the dreaded guide to the fabled land where the community will settle and fructify. They had to be able to fight in advance all the demons they would encounter, and summon up all the courage needed on the way, to prophesy about all the requisite qualities that would ensure their arrival at the dreamt-of land. "The old masters had to be able to tell stories that would make sleep possible on those inhuman nights, stories that would counter terror with enchantment, or with a greater terror. I can see them, beyond the flames, telling of a hero's battle with a fabulous beast -- the beast that is in the hero." "The storyteller's art changed through the ages. From battling dread in word and incantations before their people did in reality, they became the repositories of the people's wisdom and follies. Often, conscripted by kings, they became the memory of a people's origins, and carried with them the long line of ancestries and lineages. Most important of all, they were the living libraries, the keepers of legends and lore. They knew the causes and mutations of things, the herbs, trees, plants, cures for diseases, causes for wars, causes of victory, the ways in which victory often precipitates defeat, or defeat victory, the lineages of gods, the rites humans have to perform to the gods. They knew of follies and restitutions, were advocates of new and old ways of being, were custodians of culture, recorders of change." "These old storytellers were the true magicians. They were humanity's truest friends and most reliable guides. Their role was both simple and demanding. They had to go down deep into the seeds of time, into the dreams of their people, into the unconscious, into the uncharted fears, and bring shapes and moods back up into the light. They had to battle with monsters before they told us about them. They had to see clearly." "They risked their sanity and their consciousness in the service of dreaming better futures. They risked madness, or being unmoored in the wild realms of the interspaces, or being devoured by the unexpected demons of the communal imagination." "And I think that now, in our age, in the mid-ocean of our days, with certainties collapsing around us, and with no beliefs by which to steer our way through the dark descending nights ahead -- I think that now we need those fictional old bards and fearless storytellers, those seers. We need their magic, their courage, their love, and their fire more than ever before. It is precisely in a fractured, broken age that we need mystery and a reawoken sense of wonder. We need them to be whole again.

When Camilla and her husband joined Prince Charles on a holiday in Turkey shortly before his polo accident, she didn’t complain just as she bore, through gritted teeth, Camilla’s regular invitations to Balmoral and Sandringham. When Charles flew to Italy last year on a sketching holiday, Diana’s friends noted that Camilla was staying at another villa a short drive away. On her return Mrs Parker-Bowles made it quite clear that any suggestion of impropriety was absurd. Her protestations of innocence brought a tight smile from the Princess. That changed to scarcely controlled anger during their summer holiday on board a Greek tycoon’s yacht. She quietly simmered as she heard her husband holding forth to dinner-party guests about the virtues of mistresses. Her mood was scarcely helped when, later that evening, she heard him chatting on the telephone to Camilla. They meet socially on occasion but, there is no love lost between these two women locked into an eternal triangle of rivalry. Diana calls her rival “the rotweiller” while Camilla refers to the Princess as that “ridiculous creature”. At social engagements they are at pains to avoid each other. Diana has developed a technique in public of locating Camilla as quickly as possible and then, depending on her mood, she watches Charles when he looks in her direction or simply evades her gaze. “It is a morbid game,” says a friend. Days before the Salisbury Cathedral spire appeal concert Diana knew that Camilla was going. She vented her frustration in conversations with friends so that on the day of the event the Princess was able to watch the eye contact between her husband and Camilla with quiet amusement. Last December all those years of pent-up emotion came flooding out at a memorial service for Leonora Knatchbull, the six-year-old daughter of Lord and Lady Romsey, who tragically died of cancer. As Diana left the service, held at St James’s Palace, she was photographed in tears. She was weeping in sorrow but also in anger. Diana was upset that Camilla Parker Bowles who had only known the Romseys for a short time was also present at such an intimate family service. It was a point she made vigorously to her husband as they travelled back to Kensington Palace in their chauffeur-driven limousine. When they arrived at Kensington Palace the Princess felt so distressed that she ignored the staff Christmas party, which was then in full swing, and went to her sitting-room to recover her composure. Diplomatically, Peter Westmacott, the Wales’s deputy private secretary, sent her avuncular detective Ken Wharfe to help calm her.

The plane banked, and he pressed his face against the cold window. The ocean tilted up to meet him, its dark surface studded with points of light that looked like constellations, fallen stars. The tourist sitting next to him asked him what they were. Nathan explained that the bright lights marked the boundaries of the ocean cemeteries. The lights that were fainter were memory buoys. They were the equivalent of tombstones on land: they marked the actual graves. While he was talking he noticed scratch-marks on the water, hundreds of white gashes, and suddenly the captain's voice, crackling over the intercom, interrupted him. The ships they could see on the right side of the aircraft were returning from a rehearsal for the service of remembrance that was held on the ocean every year. Towards the end of the week, in case they hadn't realised, a unique festival was due to take place in Moon Beach. It was known as the Day of the Dead... ...When he was young, it had been one of the days he most looked forward to. Yvonne would come and stay, and she'd always bring a fish with her, a huge fish freshly caught on the ocean, and she'd gut it on the kitchen table. Fish should be eaten, she'd said, because fish were the guardians of the soul, and she was so powerful in her belief that nobody dared to disagree. He remembered how the fish lay gaping on its bed of newspaper, the flesh dark-red and subtly ribbed where it was split in half, and Yvonne with her sleeves rolled back and her wrists dipped in blood that smelt of tin. It was a day that abounded in peculiar traditions. Pass any candy store in the city and there'd be marzipan skulls and sugar fish and little white chocolate bones for 5 cents each. Pass any bakery and you'd see cakes slathered in blue icing, cakes sprinkled with sea-salt.If you made a Day of the Dead cake at home you always hid a coin in it, and the person who found it was supposed to live forever. Once, when she was four, Georgia had swallowed the coin and almost choked. It was still one of her favourite stories about herself. In the afternoon, there'd be costume parties. You dressed up as Lazarus or Frankenstein, or you went as one of your dead relations. Or, if you couldn't think of anything else, you just wore something blue because that was the colour you went when you were buried at the bottom of the ocean. And everywhere there were bowls of candy and slices of special home-made Day of the Dead cake. Nobody's mother ever got it right. You always had to spit it out and shove it down the back of some chair. Later, when it grew dark, a fleet of ships would set sail for the ocean cemeteries, and the remembrance service would be held. Lying awake in his room, he'd imagine the boats rocking the the priest's voice pushed and pulled by the wind. And then, later still, after the boats had gone, the dead would rise from the ocean bed and walk on the water. They gathered the flowers that had been left as offerings, they blew the floating candles out. Smoke that smelt of churches poured from the wicks, drifted over the slowly heaving ocean, hid their feet. It was a night of strange occurrences. It was the night that everyone was Jesus... ...Thousands drove in for the celebrations. All Friday night the streets would be packed with people dressed head to toe in blue. Sometimes they painted their hands and faces too. Sometimes they dyed their hair. That was what you did in Moon Beach. Turned blue once a year. And then, sooner or later, you turned blue forever.

Charming ladies, as I doubt not you know, the understanding of mortals consisteth not only in having in memory things past and taking cognizance of things present; but in knowing, by means of the one and the other of these, to forecast things future is reputed by men of mark to consist the greatest wisdom. To-morrow, as you know, it will be fifteen days since we departed Florence, to take some diversion for the preservation of our health and of our lives, eschewing the woes and dolours and miseries which, since this pestilential season began, are continually to be seen about our city. This, to my judgment, we have well and honourably done; for that, an I have known to see aright, albeit merry stories and belike incentive to concupiscence have been told here and we have continually eaten and drunken well and danced and sung and made music, all things apt to incite weak minds to things less seemly, I have noted no act, no word, in fine nothing blameworthy, either on your part or on that of us men; nay, meseemeth I have seen and felt here a continual decency, an unbroken concord and a constant fraternal familiarity; the which, at once for your honour and service and for mine own, is, certes, most pleasing to me. Lest, however, for overlong usance aught should grow thereof that might issue in tediousness, and that none may avail to cavil at our overlong tarriance,

A woman named Cynthia once told me a story about the time her father had made plans to take her on a night out in San Francisco. Twelve-year-old Cynthia and her father had been planning the “date” for months. They had a whole itinerary planned down to the minute: she would attend the last hour of his presentation, and then meet him at the back of the room at about four-thirty and leave quickly before everyone tried to talk to him. They would catch a tram to Chinatown, eat Chinese food (their favourite), shop for a souvenir, see the sights for a while and then “catch a flick” as her dad liked to say. Then they would grab a taxi back to the hotel, jump in the pool for a quick swim (her dad was famous for sneaking in when the pool was closed), order a hot fudge sundae from room service, and watch the late, late show. They discussed the details over and over again before they left. The anticipation was part of the whole experience. This was all going according to plan until, as her father was leaving the convention centre, he ran into an old college friend and business associate. It had been years since they had seen each other, and Cynthia watched as they embraced enthusiastically. His friend said, in effect: “I am so glad you are doing some work with our company now. When Lois and I heard about it we thought it would be perfect. We want to invite you, and of course Cynthia, to get a spectacular seafood dinner down at the Wharf!” Cynthia’s father responded: “Bob, it’s so great to see you. Dinner at the wharf sounds great!” Cynthia was crestfallen. Her daydreams of tram rides and ice cream sundaes evaporated in an instant. Plus, she hated seafood and she could just imagine how bored she would be listening to the adults talk all night. But then her father continued: “But not tonight. Cynthia and I have a special date planned, don’t we?” He winked at Cynthia and grabbed her hand and they ran out of the door and continued with what was an unforgettable night in San Francisco. As it happens, Cynthia’s father was the management thinker Stephen R. Covey (author of The Seven Habits of Highly Effective People) who had passed away only weeks before Cynthia told me this story. So it was with deep emotion she recalled that evening in San Francisco. His simple decision “Bonded him to me forever because I knew what mattered most to him was me!” she said.5 One simple answer is we are unclear about what is essential. When this happens we become defenceless. On the other hand, when we have strong internal clarity it is almost as if we have a force field protecting us from the non-essentials coming at us from all directions. With Rosa it was her deep moral clarity that gave her unusual courage of conviction. With Stephen it was the clarity of his vision for the evening with his loving daughter. In virtually every instance, clarity about what is essential fuels us with the strength to say no to the non-essentials. Stephen R. Covey, one of the most respected and widely read business thinkers of his generation, was an Essentialist. Not only did he routinely teach Essentialist principles – like “The main thing is to keep the main thing the main thing” – to important leaders and heads of state around the world, he lived them.6 And in this moment of living them with his daughter he made a memory that literally outlasted his lifetime. Seen with some perspective, his decision seems obvious. But many in his shoes would have accepted the friend’s invitation for fear of seeming rude or ungrateful, or passing up a rare opportunity to dine with an old friend. So why is it so hard in the moment to dare to choose what is essential over what is non-essential?

-Exposition: the workings of the actual past + the virtual past may be illustrated by an event well known to collective history, such as the sinking of the Titanic. The disaster as it actually occurred descends into obscurity as its eyewitnesses die off, documents perish + the wreck of the ship dissolves in its Atlantic grave. Yet a virtual sinking of the Titanic, created from reworked memories, papers, hearsay, fiction--in short, belief--grows ever 'truer.' The actual past is brittle, ever-dimming + ever more problematic to access + reconstruct: in contrast, the virtual past is malleable, ever-brightening + ever more difficult to circumvent/expose as fraudulent. -The present presses the virtual past into its own service, to lend credence to its mythologies + legitimacy to the imposition of will. Power seeks + is the right to 'landscape' the virtual past. (He who pays the historian calls the tune.) -Symmetry demands an actual + virtualfuture, too. We imagine how next week, next year, or 2225 will shape up--a virtual future, constructed by wishes, prophecies + daydreams. This virtual future may influence the actual future, as in a self-fulfilling prophecy, but the actual future will eclipse our virtual one as surely as tomorrow eclipses today. Like Utopia, the actual future + the actual past exist only in the hazy distance, where they are no good to anyone. -Q: Is there a meaningful distinction between one simulacrum of smoke, mirrors + shadows--the actual past--from another such simulacrum--the actual future? -One model of time: an infinite matryoshka doll of painted moments, each 'shell' (the present) encased inside a nest of 'shells' (previous presents) I call the actual past but which we perceive as the virtual past. The doll of 'now' likewise encases a nest of presents yet to be, which I call the actual future but which we perceive as the virtual future. -Proposition: I am in love with Luisa Ray.

How the intelligent young do fight shy of the mention of God! It makes them feel both bored and superior.” I tried to explain: “Well, once you stop believing in an old gentleman with a beard … It’s only the word God, you know — it makes such a conventional noise.” “It’s merely shorthand for where we come from, where we’re going, and what it’s all about.” “And do religious people find out what it’s all about? Do they really get the answer to the riddle?” “They get just a whiff of an answer sometimes.” He smiled at me and I smiled back and we both drank our madeira. Then he went on: “I suppose church services make a conventional noise to you, too — and I rather understand it. Oh, they’re all right for the old hands and they make for sociability, but I sometimes think their main use is to help weather churches — like smoking pipes to colour them, you know. If any — well, unreligious person, needed consolation from religion, I’d advise him or her to sit in an empty church. Sit, not kneel. And listen, not pray. Prayer’s a very tricky business.” “Goodness, is it?” “Well, for inexperienced pray-ers it sometimes is. You see, they’re apt to think of God as a slot-machine. If nothing comes out they say ‘I knew dashed well it was empty’ — when the whole secret of prayer is knowing the machine’s full.” “But how can one know?” “By filling it oneself.” “With faith?” “With faith. I expect you find that another boring word. And I warn you this slot-machine metaphor is going to break down at any moment. But if ever you’re feeling very unhappy — which you obviously aren’t at present, after all the good fortune that’s come to your family recently — well, try sitting in an empty church.” “And listening for a whiff?” We both laughed and then he said that it was just as reasonable to talk of smelling or tasting God as of seeing or hearing Him. “If one ever has any luck, one will know with all one’s senses — and none of them. Probably as good a way as any of describing it is that we shall ‘come over all queer.’” “But haven’t you already?” He sighed and said the whiffs were few and far between. “But the memory of them everlasting,” he added softly.

By far, the most important distortions and confabulations of memory are those that serve to justify and explain our own lives. The mind, sense-making organ that it is, does not interpret our experiences as if they were shattered shards of glass; it assembles them into a mosaic. From the distance of years, we see the mosaic’s pattern. It seems tangible, unchangeable; we can’t imagine how we could reconfigure those pieces into another design. But it is a result of years of telling our story, shaping it into a life narrative that is complete with heroes and villians, an account of how we came to be the way we are. Because that narrative is the way we understand the world and our place in it, it is bigger than the sum of its parts. If on part, one memory, is shown to be wrong, people have to reduce the resulting dissonance and even rethink the basic mental category: you mean Dad (Mom) wasn’t such a bad (good) person after all? You mean Dad (Mom) was a complex human being? The life narrative may be fundamentally true; Your father or mother might really have been hateful, or saintly. The problem is that when the narrative becomes a major source of self-justification, one the storyteller relies on to excuse mistakes and failings, memory becomes warped in its service. The storyteller remembers only the confirming examples of the parent’s malevolence and forgets the dissonant instances of the parent’s good qualities. Over time, as the story hardens, it becomes more difficult to see the whole parent — the mixture of good and bad, strengths and flaws, good intentions and unfortunate blunders. Memories create our stories, but our stories also create our memories.

For whom are you preserving your secret? For your grandsons? They are rich enough without it; they do not know the worth of money. Your cards would be of no use to a spendthrift. He who cannot preserve his paternal inheritance, will die in want, even though he had a demon at his service. I am not a man of that sort; I know the value of money. Your three cards will not be thrown away upon me. Come!” ... He paused and tremblingly awaited her reply. The Countess remained silent; Hermann fell upon his knees. “If your heart has ever known the feeling of love,” said he, “if you remember its rapture, if you have ever smiled at the cry of your newborn child, if any human feeling has ever entered into your breast, I entreat you by the feelings of a wife, a lover, a mother, by all that is most sacred in life, not to reject my prayer. Reveal to me your secret. Of what use is it to you? . . . May be it is connected with some terrible sin, with the loss of eternal salvation, with some bargain with the devil.... Reflect,—you are old; you have not long to live—I am ready to take your sins upon my soul. Only reveal to me your secret. Remember that the happiness of a man is in your hands, that not only I, but my children, and grandchildren will bless your memory and reverence you as a saint. . . .” The old Countess answered not a word. Hermann rose to his feet. “You old hag!” he exclaimed, grinding his teeth, “then I will make you answer!” With these words he drew a pistol from his pocket. At

Obviously, in those situations, we lose the sale. But we’re not trying to maximize each and every transaction. Instead, we’re trying to build a lifelong relationship with each customer, one phone call at a time. A lot of people may think it’s strange that an Internet company is so focused on the telephone, when only about 5 percent of our sales happen through the telephone. In fact, most of our phone calls don’t even result in sales. But what we’ve found is that on average, every customer contacts us at least once sometime during his or her lifetime, and we just need to make sure that we use that opportunity to create a lasting memory. The majority of phone calls don’t result in an immediate order. Sometimes a customer may be calling because it’s her first time returning an item, and she just wants a little help stepping through the process. Other times, a customer may call because there’s a wedding coming up this weekend and he wants a little fashion advice. And sometimes, we get customers who call simply because they’re a little lonely and want someone to talk to. I’m reminded of a time when I was in Santa Monica, California, a few years ago at a Skechers sales conference. After a long night of bar-hopping, a small group of us headed up to someone’s hotel room to order some food. My friend from Skechers tried to order a pepperoni pizza from the room-service menu, but was disappointed to learn that the hotel we were staying at did not deliver hot food after 11:00 PM. We had missed the deadline by several hours. In our inebriated state, a few of us cajoled her into calling Zappos to try to order a pizza. She took us up on our dare, turned on the speakerphone, and explained to the (very) patient Zappos rep that she was staying in a Santa Monica hotel and really craving a pepperoni pizza, that room service was no longer delivering hot food, and that she wanted to know if there was anything Zappos could do to help. The Zappos rep was initially a bit confused by the request, but she quickly recovered and put us on hold. She returned two minutes later, listing the five closest places in the Santa Monica area that were still open and delivering pizzas at that time. Now, truth be told, I was a little hesitant to include this story because I don’t actually want everyone who reads this book to start calling Zappos and ordering pizza. But I just think it’s a fun story to illustrate the power of not having scripts in your call center and empowering your employees to do what’s right for your brand, no matter how unusual or bizarre the situation. As for my friend from Skechers? After that phone call, she’s now a customer for life. Top 10 Ways to Instill Customer Service into Your Company   1. Make customer service a priority for the whole company, not just a department. A customer service attitude needs to come from the top.   2. Make WOW a verb that is part of your company’s everyday vocabulary.   3. Empower and trust your customer service reps. Trust that they want to provide great service… because they actually do. Escalations to a supervisor should be rare.   4. Realize that it’s okay to fire customers who are insatiable or abuse your employees.   5. Don’t measure call times, don’t force employees to upsell, and don’t use scripts.   6. Don’t hide your 1-800 number. It’s a message not just to your customers, but to your employees as well.   7. View each call as an investment in building a customer service brand, not as an expense you’re seeking to minimize.   8. Have the entire company celebrate great service. Tell stories of WOW experiences to everyone in the company.   9. Find and hire people who are already passionate about customer service. 10. Give great service to everyone: customers, employees, and vendors.

When Lee arrived to pick me up, I introduced Diana simply as Diana Spencer. They exchanged a few brief words while I kissed Patrick good-bye, and off we went. As we struggled through the southbound traffic in Lewes, Lee and I had a conversation about Diana that seems both remarkable and humorous in retrospect. I started out by saying, “Lee, you’ll never believe who my nanny is.” Then I told him about Diana’s title and background and how amazed and grateful I was that she was looking after Patrick so sweetly and carefully. Lee and I agreed that she was awfully pretty and down to earth. I mentioned that she did not appear to have a steady boyfriend, and perhaps Lee might want to give her a call. Lee had a very respectable background—a good public school, university, solid career prospects, and a father who’d retired from the foreign service. Lee chuckled at my naiveté and explained that in England the social gulf between the daughter of an earl and a commoner was so great that he would never presume to ask Diana out. He reiterated that her social position and lineage were as exalted as they could possibly be. “In fact,” he added, “with her background, she’d be a suitable match for Prince Andrew.” Direct as usual, I replied, “Forget about Prince Andrew. If her background’s as impeccable as you say, she ought to be a match for Prince Charles. She’d be perfect as the next queen of England!” Then touching on a critical qualification for any future queen, I added, “And I’d bet my life on her virtue.

Dr. Louis Jolyon “Jolly” West was born in New York City on October 6, 1924. He died of cancer on January 2, 1999. Dr. West served in the U.S. Army during World War II and received his M.D. from the University of Minnesota in 1948, prior to Air Force LSD and MKULTRA contracts carried out there. He did his psychiatry residency from 1949 to 1952 at Cornell (an MKULTRA Institution and site of the MKULTRA cutout The Human Ecology Foundation). From 1948 to 1956 he was Chief, Psychiatry Service, 3700th USAF Hospital, Lackland Air Force Base, San Antonio, Texas Psychiatrist-in-Chief, University of Oklahoma Consultant in Psychiatry, Oklahoma City Veterans Administration Hospital Consultant in Psychiatry. [...] Dr. West was co-editor of a book entitled Hallucinations, Behavior, Experience, and Theory[285]. One of the contributors to this book, Theodore Sarbin, Ph.D., is a member of the Scientific and Professional Advisory Board of the False Memory Syndrome Foundation (FMSF). Other members of the FMSF Board include Dr. Martin Orne, Dr. Margaret Singer, Dr. Richard Ofshe, Dr. Paul McHugh, Dr. David Dinges, Dr. Harold Lief, Emily Carota Orne, and Dr. Michael Persinger. The connections of these individuals to the mind control network are analyzed in this and the next two chapters. Dr. Sarbin[272] (see Ross, 1997) believes that multiple personality disorder is almost always a therapist-created artifact and does not exist as a naturally-occurring disorder, a view adhered to by Dr. McHugh[188], [189], Dr. Ofshe[213] and other members of the FMSF Board[191], [243]. Dr. Ofshe is a colleague and co-author of Dr. Singer[214], who is in turn a colleague and co author of Dr. West[329]. Denial of the reality of multiple personality by these doctors in the mind control network, who are also on the FMSF Scientific and Professional Advisory Board, could be disinformation. The disinformation could be amplified by attacks on specialists in multiple personality as CIA conspiracy lunatics[3], [79], [191], [213]. The FMSF is the only organization in the world that has attacked the reality of multiple personality in an organized, systematic fashion. FMSF Professional and Advisory Board Members publish most of the articles and letters to editors of psychiatry journals hostile to multiple personality disorder.

For those who are discouraged by their circumstances and are therefore tempted to feel they cannot serve the Lord this day, I make you two promises. Hard as things seem today, they will be better in the next day if you choose to serve the Lord this day with your whole heart. Your circumstances may not be improved in all the ways which you desire. But you will have been given new strength to carry your burdens and new confidence that when your burdens become too heavy, the Lord, whom you have served, will carry what you cannot. He knows how. He prepared long ago. He suffered your infirmities and your sorrows when He was in the flesh so that He would know how to succor you. The other promise I make to you is that by choosing to serve Him this day, you will feel His love and grow to love Him more. You may remember the scripture: “I say unto you, I would that ye should remember to retain the name written always in your hearts … that ye hear and know the voice by which ye shall be called, and also, the name by which he shall call you. “For how knoweth a man the master whom he has not served, and who is a stranger unto him, and is far from the thoughts and intents of his heart?” 9 By serving Him this day, you will come to know Him better. You will feel His love and appreciation. You would not want to delay receiving that blessing. And feeling His love will draw you back to His service, wiping away both complacency and discouragement. As you serve Him, you will come to know better the voice by which you shall be called. When you go to sleep at the end of a day, the words may come back in memory: “Well done, thou good and faithful servant: thou hast been faithful over a few things.” 10 I pray for that benediction on this day, on every day, and on our lives.

Almost a hundred years earlier, to the day, Samuel Smiles had written the final pages of his book Self-Help. It included this moving tale of heroism as an example for the Victorian Englishman to follow. For the fate of my great-grandfather, Walter, it was poignant in the extreme. The vessel was steaming along the African coast with 472 men and 166 women and children on board. The men consisted principally of recruits who had been only a short time in the service. At two o’clock in the morning, while all were asleep below, the ship struck with violence upon a hidden rock, which penetrated her bottom; and it was at once felt that she would go down. The roll of the drums called the soldiers to arms on the upper deck, and the men mustered as if on parade. The word was passed to “save the women and children”; and the helpless creatures were brought from below, mostly undressed, and handed silently into the boats. When they had all left the ship’s side, the commander of the vessel thoughtlessly called out, “All those that can swim, jump overboard and make for the boats.” But Captain Wright, of the 91st Highlanders, said, “No! If you do that, the boats with the women will be swamped.” So the brave men stood motionless. Not a heart quailed; no one flinched from his duty. “There was not a murmur, nor a cry among them,” said Captain Wright, a survivor, “until the vessel made her final plunge.” Down went the ship, and down went the heroic band, firing a volley shot of joy as they sank beneath the waves. Glory and honor to the gentle and the brave! The examples of such men never die, but, like their memories, they are immortal. As a young man, Walter undoubtedly would have read and known those words from his grandfather’s book. Poignant in the extreme. Indeed, the examples of such men never die, but, like their memories, they are immortal.

From *the form of time and of the single dimension* of the series of representations, on account of which the intellect, in order to take up one thing, must drop everything else, there follows not only the intellect’s distraction, but also its *forgetfulness*. Most of what it has dropped it never takes up again, especially as the taking up again is bound to the principle of sufficient reason, and thus requires an occasion which the association of ideas and motivation have first to provide. Yet this occasion may be the remoter and the smaller, the more our susceptibility to it is enhanced by interest in the subject. But, as I have already shown in the essay *On the Principle of Sufficient Reason*, memory is not a receptacle, but a mere faculty, acquired by practice, of bringing forth any representations at random, so that these have always to be kept in practice by repetition, otherwise they are gradually lost. Accordingly, the knowledge even of the scholarly head exists only *virtualiter* as an acquired practice in producing certain representations. *Actualiter*, on the other hand, it is restricted to one particular representation, and for the moment is conscious of this one alone. Hence there results a strange contrast between what a man knows *potentia* and what he knows *actu*, in other words, between his knowledge and his thinking at any moment. The former is an immense and always somewhat chaotic mass, the latter a single, distinct thought. The relation is like that between the innumerable stars of the heavens and the telescope’s narrow field of vision; it stands out remarkably when, on some occasion, a man wishes to bring to distinct recollection some isolated fact from his knowledge, and time and trouble are required to look for it and pick it out of that chaos. Rapidity in doing this is a special gift, but depends very much on the day and the hour; therefore sometimes memory refuses its service, even in things which, at another time, it has ready at hand. This consideration requires us in our studies to strive after the attainment of correct insight rather than an increase of learning, and to take to heart the fact that the *quality* of knowledge is more important than its quantity. Quantity gives books only thickness; quality imparts thoroughness as well as style; for it is an *intensive* dimension, whereas the other is merely extensive. It consists in the distinctness and completeness of the concepts, together with the purity and accuracy of the knowledge of perception that forms their foundation. Therefore the whole of knowledge in all its parts is permeated by it, and is valuable or troubling accordingly. With a small quantity but good quality of knowledge we achieve more than with a very great quantity but bad quality." —from_The World as Will and Representation_. Translated from the German by E. F. J. Payne in two volumes: volume II, pp. 139-141

Everything in Nature ran according to its own nature; the running of grass was in its growing, the running of rivers their flowing, granite bubbled up, cooled, compressed and crumbled, birds lived, flew, sang and died, everything did what it needed to do, each simultaneously running its own race, each by living according to its own nature together, never leaving any other part of the universe behind. The world’s Holy things raced constantly together, not to win anything over the next, but to keep the entire surging diverse motion of the living world from grinding to a halt, which is why there is no end to that race; no finish line. That would be oblivion to all. For the Indigenous Souls of all people who can still remember how to be real cultures, life is a race to be elegantly run, not a race to be competitively won. It cannot be won; it is the gift of the world’s diverse beautiful motion that must be maintained. Because human life has been give the gift of our elegant motion, whether we limp, roll, crawl, stroll, or fly, it is an obligation to engender that elegance of motion in our daily lives in service of maintaining life by moving and living as beautifully as we can. All else has, to me, the familiar taste of that domineering warlike harshness that daily tries to cover its tracks in order to camouflage the deep ruts of some old, sick, grinding, ungainly need to flee away from the elegance of our original Indigenous human souls. Our attempt to avariciously conquer or win a place where there are no problems, whether it be Heaven or a “New Democracy,” never mind if it is spiritually ugly and immorally “won” and taken from someone who is already there, has made a citifying world of people who, unconscious of it, have become our own ogreish problem to ourselves, our future, and the world. This is a problem that we cannot continue to attempt to competitively outrun by more and more effectively designed technological approaches to speed away from the past, for the specter of our own earth-wasting reality runs grinning competitively right alongside us. By developing even more effective and entertaining methods of escape that only burn up the earth, the air, animals, plants, and the deeper substance of what it should mean to be human, by competing to get ahead, we have created a brakeless competition that has outrun our innate beauty and marked out a very definite and imminent “finish” line. Living in and on a sphere, we cannot really outrun ourselves anyway. Therefore, I say, the entire devastating and hideous state of the world and its constant wounding and wrecking of the wild, beautiful, natural, viable and small, only to keep alive an untenable cultural proceedance is truly a spiritual sickness, one that will not be cured by the efficient use of the same thinking that maintains the sickness. Nor can this overly expensive, highly funded illness be symptomatically kept at bay any longer by yet more political, environmental, or social programs. We must as individuals and communities take the time necessary to learn how to indigenously remember what a sane, original existence for a viable people might look like. Though there are marvellous things and amazing people doing them, both seen and unseen, these do not resemble in any way the general trend of what is going on now. To begin remembering our Indigenous belonging on the Earth back to life we must metabolize as individuals the grief of recognition of our lost directions, digest it into a valuable spiritual compost that allows us to learn to stay put without outrunning our strange past, and get small, unarmed, brave, and beautiful. By trying to feed the Holy in Nature the fruit of beauty from the tree of memory of our Indigenous Souls, grown in the composted failures of our past need to conquer, watered by the tears of cultural grief, we might become ancestors worth descending from and possibly grow a place of hope for a time beyond our own.

Many potential readers will skip the shopping cart or cash-out clerk because they have seen so many disasters reported in the news that they’ve acquired a panic mentality when they think of them. “Disasters scare me to death!” they cry. “I don’t want to read about them!” But really, how can a picture hurt you? Better that each serve as a Hallmark card that greets your fitful fevers with reason and uncurtains your valor. Then, so gospeled, you may see that defeating a disaster is as innocently easy as deciding to go out to dinner. Remove the dread that bars your doors of perception, and you will enjoy a banquet of treats that will make the difference between suffering and safety. You will enter a brave new world that will erase your panic, and release you from the grip of terror, and relieve you of the deadening effects of indifference —and you will find that switch of initiative that will energize your intelligence, empower your imagination, and rouse your sense of vigilance in ways that will tilt the odds of danger from being forever against you to being always in your favor. Indeed, just thinking about a disaster is one of the best things you can do —because it allows you to imagine how you would respond in a way that is free of pain and destruction. Another reason why disasters seem so scary is that many victims tend to see them as a whole rather than divide them into much smaller and more manageable problems. A disaster can seem overwhelming when confronted with everything at once —but if you dice it into its tiny parts and knock them off one at a time, the whole thing can seem as easy as eating a lavish dinner one bite at a time. In a disaster you must also plan for disruption as well as destruction. Death and damage may make the news, but in almost every disaster far more lives are disrupted than destroyed. Wit­ness the tornado that struck Joplin, Missouri, in May 2011 and killed 158 people. The path of death and destruction was less than a mile wide and only 22 miles long —but within thirty miles 160,000 citizens whose property didn’t suffer a dime of damage were profoundly disrupted by the carnage, loss of power and water, suspension of civic services, and inability to buy food, gas, and other necessities. You may rightfully believe your chances of dying in a disaster in your lifetime may be nearly nil, but the chances of your life being disrupted by a disaster in the next decade is nearly a sure thing. Not only should you prepare for disasters, you should learn to premeditate them. Prepare concerns the body; premeditate concerns the mind. Everywhere you go, think what could happen and how you might/could/would/should respond. Use your imagination. Fill your brain with these visualizations —run mind-movies in your head —develop a repertoire —until when you walk into a building/room/situation you’ll automatically know what to do. If a disaster does ambush you —sure you’re apt to panic, but in seconds your memory will load the proper video into your mobile disk drive and you’ll feel like you’re watching a scary movie for the second time and you’ll know what to expect and how to react. That’s why this book is important: its manner of vivifying disasters kickstarts and streamlines your acquiring these premeditations, which lays the foundation for satisfying your needs when a disaster catches you by surprise.

The Prime Minister, who was in close contact with the Queen and Prince Charles, captured the feelings of loss and despair when he spoke to the nation earlier in the day from his Sedgefield constituency. Speaking without notes, his voice breaking with emotion, he described Diana as a ‘wonderful and warm human being.’ ‘She touched the lives of so many others in Britain and throughout the world with joy and with comfort. How difficult things were for her from time to time, I’m sure we can only guess at. But people everywhere, not just here in Britain, kept faith with Princess Diana. They liked her, they loved her, they regarded her as one of the people. She was the People’s Princess and that is how she will stay, how she will remain in all our hearts and memories for ever.’ While his was the first of many tributes which poured in from world figures, it perfectly captured the mood of the nation in a historic week which saw the British people, with sober intensity and angry dignity, place on trial the ancient regime, notably an elitist, exploitative and male-dominated mass media and an unresponsive monarchy. For a week Britain succumbed to flower power, the scent and sight of millions of bouquets a mute and telling testimony to the love people felt towards a woman who was scorned by the Establishment during her lifetime. So it was entirely appropriate when Buckingham Palace announced that her funeral would be ‘a unique service for a unique person’. The posies, the poems, the candles and the cards that were placed at Kensington Palace, Buckingham Palace and elsewhere spoke volumes about the mood of the nation and the state of modern Britain. ‘The royal family never respected you, but the people did,’ said one message, as thousands of people, most of whom had never met her, made their way in quiet homage to Kensington Palace to express their grief, their sorrow, their guilt and their regret. Total strangers hugged and comforted each other, others waited patiently to lay their tributes, some prayed silently. When darkness fell, the gardens were bathed in an ethereal glow from the thousands of candles, becoming a place of dignified pilgrimage that Chaucer would have recognized. All were welcome and all came, a rainbow of coalition of young and old of every colour and nationality, East Enders and West Enders, refugees, the disabled, the lonely, the curious, and inevitably, droves of tourists. She was the one person in the land who could connect with those Britons who had been pushed to the edges of society as well as with those who governed it.