Means Of Communication Quotes

You can talk with someone for years, everyday, and still, it won't mean as much as what you can have when you sit in front of someone, not saying a word, yet you feel that person with your heart, you feel like you have known the person for forever.... connections are made with the heart, not the tongue.

Language is a poor enough means of communication as it is. So we should use all the words we have.

1. Be Impeccable With Your Word Speak with integrity. Say only what you mean. Avoid using the word to speak against yourself or to gossip about others. Use the power of your word in the direction of truth and love. 2. Don't Take Anything Personally Nothing others do is because of you. What others say and do is a projection of their own reality, their own dream. When you are immune to the opinions and actions of others, you won't be the victim of needless suffering. 3. Don't Make Assumptions Find the courage to ask questions and to express what you really want. Communicate with others as clearly as you can to avoid misunderstandings, sadness and drama. With just this one agreement, you can completely transform your life. 4. Always Do Your Best Your best is going to change from moment to moment; it will be different when you are healthy as opposed to sick. Under any circumstance, simply do your best, and you will avoid self-judgment, self-abuse and regret.

It's okay to disagree with the thoughts or opinions expressed by other people. That doesn't give you the right to deny any sense they might make. Nor does it give you a right to accuse someone of poorly expressing their beliefs just because you don't like what they are saying. Learn to recognize good writing when you read it, even if it means overcoming your pride and opening your mind beyond what is comfortable.

The paradox of our time in history is that we have taller buildings but shorter tempers, wider Freeways, but narrower viewpoints. We spend more, but have less, we buy more, but enjoy less. We have bigger houses and smaller families, more conveniences, but less time. We have more degrees but less sense, more knowledge, but less judgment, more experts, yet more problems, more medicine, but less wellness. We drink too much, smoke too much, spend too recklessly, laugh too little, drive too fast, get too angry, stay up too late, get up too tired, read too little, watch TV too much, and pray too seldom. We have multiplied our possessions, but reduced our values. We talk too much, love too seldom, and hate too often. We've learned how to make a living, but not a life. We've added years to life not life to years. We've been all the way to the moon and back, but have trouble crossing the street to meet a new neighbor. We conquered outer space but not inner space. We've done larger things, but not better things. We've cleaned up the air, but polluted the soul. We've conquered the atom, but not our prejudice. We write more, but learn less. We plan more, but accomplish less. We've learned to rush, but not to wait. We build more computers to hold more information, to produce more copies than ever, but we communicate less and less. These are the times of fast foods and slow digestion, big men and small character, steep profits and shallow relationships. These are the days of two incomes but more divorce, fancier houses, but broken homes. These are days of quick trips, disposable diapers, throwaway morality, one night stands, overweight bodies, and pills that do everything from cheer, to quiet, to kill. It is a time when there is much in the showroom window and nothing in the stockroom. A time when technology can bring this letter to you, and a time when you can choose either to share this insight, or to just hit delete... Remember, to spend some time with your loved ones, because they are not going to be around forever. Remember, say a kind word to someone who looks up to you in awe, because that little person soon will grow up and leave your side. Remember, to give a warm hug to the one next to you, because that is the only treasure you can give with your heart and it doesn't cost a cent. Remember, to say, "I love you" to your partner and your loved ones, but most of all mean it. A kiss and an embrace will mend hurt when it comes from deep inside of you. Remember to hold hands and cherish the moment for someday that person might not be there again. Give time to love, give time to speak! And give time to share the precious thoughts in your mind.

America Singer, you get back here." He ran in front of me, wrapping an arm around my waist as we stood, chest to chest. "Tell me," he whispered. I pinched my lips together. "Fine, then I shall have to rely on other means of communication." Without any warning, he kissed me.

The more wonderful the means of communication, the more trivial, tawdry, or depressing its contents seemed to be.

If others tell us something we make assumptions, and if they don't tell us something we make assumptions to fulfill our need to know and to replace the need to communicate. Even if we hear something and we don't understand we make assumptions about what it means and then believe the assumptions. We make all sorts of assumptions because we don't have the courage to ask questions.

Be leery of silence. It doesn't mean you won the argument. Often, people are just busy reloading their guns.

Animation can explain whatever the mind of man can conceive. This facility makes it the most versatile and explicit means of communication yet devised for quick mass appreciation.

The world is the closed door. It is a barrier. And at the same time it is the way through. Two prisoners whose cells adjoin communicate with each other by knocking on the wall. The wall is the thing which separates them but it is also their means of communication. … Every separation is a link.

The truth is, everyone likes to look down on someone. If your favorites are all avant-garde writers who throw in Sanskrit and German, you can look down on everyone. If your favorites are all Oprah Book Club books, you can at least look down on mystery readers. Mystery readers have sci-fi readers. Sci-fi can look down on fantasy. And yes, fantasy readers have their own snobbishness. I’ll bet this, though: in a hundred years, people will be writing a lot more dissertations on Harry Potter than on John Updike. Look, Charles Dickens wrote popular fiction. Shakespeare wrote popular fiction—until he wrote his sonnets, desperate to show the literati of his day that he was real artist. Edgar Allan Poe tied himself in knots because no one realized he was a genius. The core of the problem is how we want to define “literature”. The Latin root simply means “letters”. Those letters are either delivered—they connect with an audience—or they don’t. For some, that audience is a few thousand college professors and some critics. For others, its twenty million women desperate for romance in their lives. Those connections happen because the books successfully communicate something real about the human experience. Sure, there are trashy books that do really well, but that’s because there are trashy facets of humanity. What people value in their books—and thus what they count as literature—really tells you more about them than it does about the book.

Silence can be breathing space and spawn release and wellness in a time of appalling inflation of words. But silence may be intolerably screaming, if it means absence of communication, deficiency in friendship and emotional deficit. (« A gap of silence”)

Silence isn't golden and it surely doesn't mean consent, so start practicing the art of communication.

Design is really an act of communication, which means having a deep understanding of the person with whom the designer is communicating.

Intellectual honesty means pursuing the truth regardless of whether or not it serves your interests or goals.

Introverts need to trust their gut and share their ideas as powerfully as they can. This does not mean aping extroverts; ideas can be shared quietly, they can be communicated in writing, they can be packaged into highly produced lectures, they can be advanced by allies. The trick for introverts is to honor their own styles instead of allowing themselves to be swept up by prevailing norms.

The bourgeoisie, by the rapid improvement of all instruments of production, by the immensely facilitated means of communication, draws all, even the most barbarian, nations into civilization. The cheap prices of its commodities are the heavy artillery with which it batters down all Chinese walls, with which it forces the barbarians' intensely obstinate hatred of foreigners to capitulate. It compels all nations, on pain of extinction, to adopt the bourgeois mode of production; it compels them to introduce what it calls civilization into their midst, i.e., to become bourgeois themselves. In one word, it creates a world after its own image.

And I want to play hide-and-seek and give you my clothes and tell you I like your shoes and sit on the steps while you take a bath and massage your neck and kiss your feet and hold your hand and go for a meal and not mind when you eat my food and meet you at Rudy's and talk about the day and type up your letters and carry your boxes and laugh at your paranoia and give you tapes you don't listen to and watch great films and watch terrible films and complain about the radio and take pictures of you when you're sleeping and get up to fetch you coffee and bagels and Danish and go to Florent and drink coffee at midnight and have you steal my cigarettes and never be able to find a match and tell you about the tv programme I saw the night before and take you to the eye hospital and not laugh at your jokes and want you in the morning but let you sleep for a while and kiss your back and stroke your skin and tell you how much I love your hair your eyes your lips your neck your breasts your arse your and sit on the steps smoking till your neighbour comes home and sit on the steps smoking till you come home and worry when you're late and be amazed when you're early and give you sunflowers and go to your party and dance till I'm black and be sorry when I'm wrong and happy when you forgive me and look at your photos and wish I'd known you forever and hear your voice in my ear and feel your skin on my skin and get scared when you're angry and your eye has gone red and the other eye blue and your hair to the left and your face oriental and tell you you're gorgeous and hug you when you're anxious and hold you when you hurt and want you when I smell you and offend you when I touch you and whimper when I'm next to you and whimper when I'm not and dribble on your breast and smother you in the night and get cold when you take the blanket and hot when you don't and melt when you smile and dissolve when you laugh and not understand why you think I'm rejecting you when I'm not rejecting you and wonder how you could think I'd ever reject you and wonder who you are but accept you anyway and tell you about the tree angel enchanted forest boy who flew across the ocean because he loved you and write poems for you and wonder why you don't believe me and have a feeling so deep I can't find words for it and want to buy you a kitten I'd get jealous of because it would get more attention than me and keep you in bed when you have to go and cry like a baby when you finally do and get rid of the roaches and buy you presents you don't want and take them away again and ask you to marry me and you say no again but keep on asking because though you think I don't mean it I do always have from the first time I asked you and wander the city thinking it's empty without you and want what you want and think I'm losing myself but know I'm safe with you and tell you the worst of me and try to give you the best of me because you don't deserve any less and answer your questions when I'd rather not and tell you the truth when I really don't want to and try to be honest because I know you prefer it and think it's all over but hang on in for just ten more minutes before you throw me out of your life and forget who I am and try to get closer to you because it's beautiful learning to know you and well worth the effort and speak German to you badly and Hebrew to you worse and make love with you at three in the morning and somehow somehow somehow communicate some of the overwhelming undying overpowering unconditional all-encompassing heart-enriching mind-expanding on-going never-ending love I have for you.

The meaning of my existence is that life has addressed a question to me. Or, conversely, I myself am a question which is addressed to the world, and I must communicate my answer, for otherwise I am dependent upon the world’s answer.

If suffering like hers had any use, she reasoned, it was not to the sufferer. The only way that an individual's pain gained meaning was through its communication to others.

You'll have a good, secure life when being alive means more to you than security, love more than money, your freedom more than public or partisan opinion, when the mood of Beethoven's or Bach's music becomes the mood of your whole life … when your thinking is in harmony, and no longer in conflict, with your feelings … when you let yourself be guided by the thoughts of great sages and no longer by the crimes of great warriors … when you pay the men and women who teach your children better than the politicians; when truths inspire you and empty formulas repel you; when you communicate with your fellow workers in foreign countries directly, and no longer through diplomats...

My favorite means of communication is otherworldly: dreams—meeting in dreams.

The more elaborate our means of communication, the less we communicate.

A diplomat who says “yes” means “maybe", a diplomat who says “maybe" means “no”, and a diplomat who says “no” is no diplomat.

The meaning of my existence is that life has addressed a question to me. Or, conversely, I myself am a question which is addressed to the world, and I must communicate my answer, for otherwise I am dependent upon the world's answer.

My God! The English language is a form of communication! Conversation isn't just crossfire where you shoot and get shot at! Where you've got to duck for your life and aim to kill! Words aren't only bombs and bullets —no, they're little gifts, containing meanings!

The rabbits mingled naturally. They did not talk for talking's sake, in the artificial manner that human beings - and sometimes even their dogs and cats - do. But this did not mean that they were not communicating; merely that they were not communicating by talking.

We stare into each other's eyes and softly kiss speaking and saying more with the movement of our lips and the tips of our fingers than words will allow us to say. Words can't say this. The one word love means too little for what it is. It means everything and that is still not enough. It doesn't communicate even a fraction of the feelings involved. Love. The word is not enough for what it is. Love. Love.

Well, we use words to communicate, right? Still, most of our words don’t actually get across. You know what I mean? Well, our words might, but not what we’re actually trying to say. That’s what we’re always dealing with. We live in this place, in this world, where we can share our words but not our thoughts.

It's in these moments, next to you, that I envy words for doing what we can never do-- how they can tell all of themselves simply by standing still, simply by being. Imagine I could lie down beside you and my whole body, every cell, radiates a clear, singular meaning, not so much a writer as a word pressed down beside you.

I don't swear just for the hell of it. Language is a poor enough means of communication. I think we should use all the words we've got. Besides, there are damn few words that anybody understands. Henry Drummond, a character in Inherit the Wind

Codes and semiotic conventions are a challenge for human communication, since they seal off people with a privacy protection label and make them accessible only by means of a barcode that might estrange them from their surroundings but, at the same time, procure them a kind of reassurance in their comfort zone. This dialectical situation may keep them struggling during their entire life. ("The unbreakable code " )

Often a woman that doesn’t have any business being in a fight is there because their ego thinks it can mend what other people can’t. It’s either superiority or a second chance to heal a wound they have, by meddling on your battlefield.

Rule #1: You may bring only what fits in your backpack. Don’t try to fake it with a purse or a carry-on. Rule #2: You may not bring guidebooks, phrase books, or any kind of foreign language aid. And no journals. Rule #3: You cannot bring extra money or credit/debit cards, travelers’ checks, etc. I’ll take care of all that. Rule #4: No electronic crutches. This means no laptop, no cell phone, no music, and no camera. You can’t call home or communicate with people in the U.S. by Internet or telephone. Postcards and letters are acceptable and encouraged. That’s all you need to know for now.

We really have to understand the person we want to love. If our love is only a will to possess, it is not love. If we only think of ourselves, if we know only our own needs and ignore the needs of the other person, we cannot love. We must look deeply in order to see and understand the needs, aspirations, and suffering of the person we love. This is the ground of real love. You cannot resist loving another person when you really understand him or her. From time to time, sit close to the one you love, hold his or her hand, and ask, 'Darling, do I understand you enough? Or am I making you suffer? Please tell me so that I can learn to love you properly. I don't want to make you suffer, and if I do so because of my ignorance, please tell me so that I can love you better, so that you can be happy." If you say this in a voice that communicates your real openness to understand, the other person may cry. That is a good sign, because it means the door of understanding is opening and everything will be possible again. Maybe a father does not have time or is not brave enough to ask his son such a question. Then the love between them will not be as full as it could be. We need courage to ask these questions, but if we don't ask, the more we love, the more we may destroy the people we are trying to love. True love needs understanding. With understanding, the one we love will certainly flower.

The means of communication, the irresistible output of the entertainment and information industry carry with them prescribed attitudes and habits, certain intellectual and emotional reactions which bind the consumers to the producers and, through the latter to the whole social system. The products indoctrinate and manipulate; they promote a false consciousness which is immune against its falsehood...Thus emerges a pattern of one-dimensional thought and behavior.

The one word love means too little for what it is. It doesn't communicate even a fraction of the feelings involved. Love. The word is not enough for what it is. Love. Love.

A tree’s most important means of staying connected to other trees is a “wood wide web” of soil fungi that connects vegetation in an intimate network that allows the sharing of an enormous amount of information and goods.

As our larynxes descended, we were able to make sounds with our mouths in new and far more expressive ways. Verbal language soon overtook physical gesturing as the primary means of communication for all human beings except Italians. (Earth (The Book), p. 36)

The reason it's worth standing up for punctuation is not that it's an arbitrary system of notation known only to an over-sensitive elite who have attacks of the vapours when they see it misapplied. The reason to stand up for punctuation is that without it there is no reliable way of communicating meaning.

You have with you the book you were reading in the cafe, which you are eager to continue, so that you can then hand it on to her, to communicate again with her through the channel dug by others' words, which, as they are uttered by an alien voice, by the voice of that silent nobody made of ink and typographical spacing, can become yours and hers, a language, a code between the two of you, a means to exchange signals and recognize each other.

We cannot control the way people interpret our ideas or thoughts, but we can control the words and tones we choose to convey them. Peace is built on understanding, and wars are built on misunderstandings. Never underestimate the power of a single word, and never recklessly throw around words. One wrong word, or misinterpreted word, can change the meaning of an entire sentence and start a war. And one right word, or one kind word, can grant you the heavens and open doors.

people seem to be getting dumber and dumber. You know, I mean we have all this amazing technology and yet computers have turned into basically four figure wank machines. The internet was supposed to set us free, democratize us, but all it's really given us is Howard Dean's aborted candidacy and 24 hour a day access to kiddie porn. People... they don't write anymore, they blog. Instead of talking, they text, no punctuation, no grammar: LOL this and LMFAO that. You know, it just seems to me it's just a bunch of stupid people pseudo-communicating with a bunch of other stupid people at a proto-language that resembles more what cavemen used to speak than the King's English.

The hardest things to talk about are the ones we ourselves can't understand.

Do not waste the precious moments of this, your present reality, seeking to unveil all of life's secrets. Those secrets are a secret for a reason. Grant your God the benefit of the doubt. Use your NOW moment for the Highest Purpose- the creation and the expression of WHO YOU REALLY ARE. Decide who you are- who you want to be-and then do everything in your power to be that. It is not nearly so important how well a message is received as how well it is sent. You cannot take responsibility for how well another accepts your truth; you can only ensure how well it is communicated. And by how well, I don't mean merely how clearly; I mean how lovingly, how compassionately, how sensitively, how courageously, and how completely. If you think your life is about DOINGNESS, you do not understand what you are about. Your soul doesn't care what you do for a living-and when your life is over, neither will you. Your soul cares only about what you're BEING while you're doing whatever you're doing. It is a state of BEINGNESS the soul is after, not a state of doingness.

Nick demonstrated twenty-three ways of communicating without words by fanning himself with a napkin. "This one means oops, your fly is open, sir, and if you lower the fan a little and look at someone over the top of it, it means wow, I'd like to marry you. But if you do it the other way around, it means ha ha, we are now at war with Spain.

The brain-disease model overlooks four fundamental truths: (1) our capacity to destroy one another is matched by our capacity to heal one another. Restoring relationships and community is central to restoring well-being; (2) language gives us the power to change ourselves and others by communicating our experiences, helping us to define what we know, and finding a common sense of meaning; (3) we have the ability to regulate our own physiology, including some of the so-called involuntary functions of the body and brain, through such basic activities as breathing, moving, and touching; and (4) we can change social conditions to create environments in which children and adults can feel safe and where they can thrive. When we ignore these quintessential dimensions of humanity, we deprive people of ways to heal from trauma and restore their autonomy. Being a patient, rather than a participant in one’s healing process, separates suffering people from their community and alienates them from an inner sense of self.

We clutter the earth with our inventions, never dreaming that possibly they are unnecessary — or disadvantageous. We devise astounding means of communication, but do we communicate with one another? We move our bodies to and fro and incredible speeds, but do we really leave the spot we started from? Mentally, morally, spiritually, we are fettered. What have we achieved in mowing down mountain ranges, harnessing the energy of mighty rivers, or moving whole populations about like chess pieces, if we ourselves remain the same restless, miserable, frustrated creatures we were before? To call such activity progress is utter delusion. We may succeed in altering the face of the earth until it is unrecognizable even to the Creator, but if we are unaffected wherein lies the meaning?

Ignorance is king. Many would not profit by his abdication. Many enrich themselves by means of his dark monarchy. They are his Court, and in his name they defraud and govern, enrich themselves and perpetuate their power. Even literacy they fear, for the written word is another channel of communication that might cause their enemies to become united. Their weapons are keen-honed, and they use them with skill. They will press the battle upon the world when their interests are threatened, and the violence which follows will last until the structure of society as it now exists is leveled to rubble, and a new society emerges. I am sorry. But that is how I see it.

The fact is, I love to feed other people. I love their pleasure, their comfort, their delight in being cared for. Cooking gives me the means to make other people feel better, which in a very simple equation makes me feel better. I believe that food can be a profound means of communication, allowing me to express myself in a way that seems much deeper and more sincere than words. My Gruyere cheese puffs straight from the oven say 'I'm glad you're here. Sit down, relax. I'll look after everything.' - Ann Patchett, "Dinner For One, Please, James

Our inventions are wont to be pretty toys, which distract our attention from serious things. They are but improved means to an unimproved end, an end which it was already but too easy to arrive at; as railroads lead to Boston or New York. We are in great haste to construct a magnetic telegraph from Maine to Texas; but Maine and Texas, it may be, have nothing important to communicate.

Reconnect to what makes you happy and brings you Joy. If there is something that used to make you happy which you have stopped doing, do it again. Seek to find deeper meaning and significance rather than living on the surface.

Socializing is as exhausting as giving blood. People assume we loners are misanthropes, just sitting thinking, ‘Oh, people are such a bunch of assholes,’ but it’s really not like that. We just have a smaller tolerance for what it takes to be with others. It means having to perform. I get so tired of communicating.

Art isn't only a painting. Art is anything that's creative, passionate, and personal. And great art resonates with the viewer, not only with the creator. What makes someone an artist? I don't think is has anything to do with a paintbrush. There are painters who follow the numbers, or paint billboards, or work in a small village in China, painting reproductions. These folks, while swell people, aren't artists. On the other hand, Charlie Chaplin was an artist, beyond a doubt. So is Jonathan Ive, who designed the iPod. You can be an artists who works with oil paints or marble, sure. But there are artists who work with numbers, business models, and customer conversations. Art is about intent and communication, not substances. An artists is someone who uses bravery, insight, creativity, and boldness to challenge the status quo. And an artists takes it personally. That's why Bob Dylan is an artist, but an anonymous corporate hack who dreams up Pop 40 hits on the other side of the glass is merely a marketer. That's why Tony Hsieh, founder of Zappos, is an artists, while a boiler room of telemarketers is simply a scam. Tom Peters, corporate gadfly and writer, is an artists, even though his readers are businesspeople. He's an artists because he takes a stand, he takes the work personally, and he doesn't care if someone disagrees. His art is part of him, and he feels compelled to share it with you because it's important, not because he expects you to pay him for it. Art is a personal gift that changes the recipient. The medium doesn't matter. The intent does. Art is a personal act of courage, something one human does that creates change in another.

The ORDINARY RESPONSE TO ATROCITIES is to banish them from consciousness. Certain violations of the social compact are too terrible to utter aloud: this is the meaning of the word unspeakable. Atrocities, however, refuse to be buried. Equally as powerful as the desire to deny atrocities is the conviction that denial does not work. Folk wisdom is filled with ghosts who refuse to rest in their graves until their stories are told. Murder will out. Remembering and telling the truth about terrible events are prerequisites both for the restoration of the social order and for the healing of individual victims. The conflict between the will to deny horrible events and the will to proclaim them aloud is the central dialectic of psychological trauma. People who have survived atrocities often tell their stories in a highly emotional, contradictory, and fragmented manner that undermines their credibility and thereby serves the twin imperatives of truth-telling and secrecy. When the truth is finally recognized, survivors can begin their recovery. But far too often secrecy prevails, and the story of the traumatic event surfaces not as a verbal narrative but as a symptom. The psychological distress symptoms of traumatized people simultaneously call attention to the existence of an unspeakable secret and deflect attention from it. This is most apparent in the way traumatized people alternate between feeling numb and reliving the event. The dialectic of trauma gives rise to complicated, sometimes uncanny alterations of consciousness, which George Orwell, one of the committed truth-tellers of our century, called "doublethink," and which mental health professionals, searching for calm, precise language, call "dissociation." It results in protean, dramatic, and often bizarre symptoms of hysteria which Freud recognized a century ago as disguised communications about sexual abuse in childhood. . . .

I mean, all this stuff you're involved in, it's all gossip. It's people talking about each other behind their backs. That's the vast majority of this social media, all these reviews, all these comments. Your tools have elevated gossip, hearsay and conjecture to the level of valid, mainstream communication. And besides that, it's fucking dorky.

We have become victims of our own art. We touch people on the outsides of their bodies, and they us, but we cannot get to their insides and cannot reveal our insides to them. This is one of the great tragedies of our interiority-it is utterly personal and unrevealable. Often we want to say something unusually intimate to a spouse, a parent, a friend, communicate something of how we are really feeling about a sunset, who we really feel we are-only to fall strangely and miserably flat. Once in a great while we succeed, sometimes more with one person, less or never with others. But the occasional break-through only proves the rule. You reach out with a disclosure, fail, and fall back bitterly into yourself.

...it was the arts, those noble expressions of the human spirit that are communicated through literature, dance, song, film, drama, painting and sculpture, among the many other such creative means, that helped articulate the sufferings of [these] people that were heard around the globe.

We do not belong to this material world that science constructs for us. We are not in it; we are outside. We are only spectators. The reason why we believe that we are in it, that we belong to the picture, is that our bodies are in the picture. Our bodies belong to it. Not only my own body, but those of my friends, also of my dog and cat and horse, and of all the other people and animals. And this is my only means of communicating with them.

We have to be what we are, so we don’t have to present a false image. If you love me the way I am, “Okay, take me.” If you don’t love me the way I am, “Okay, bye-bye. Find someone else.” It may sound harsh, but this kind of communication means the personal agreements we make with others are clear and impeccable.

She’s taught me communicating doesn’t mean everything is perfect, it doesn’t mean we don’t disagree. It means we work through the imperfect bit together, and if we don’t agree, we at least know why the other feels that way, even if it’s not going to change our minds. We’re still individuals, but we’re individuals together, and I never knew relationships could be like this.

There are only two ways to influence human behavior: you can manipulate it or you can inspire it. Very few people or companies can clearly articulate WHY they do WHAT they do. By WHY I mean your purpose, cause or belief - WHY does your company exist? WHY do you get out of bed every morning? And WHY should anyone care? People don’t buy WHAT you do, they buy WHY you do it. We are drawn to leaders and organizations that are good at communicating what they believe. Their ability to make us feel like we belong, to make us feel special, safe and not alone is part of what gives them the ability to inspire us. For values or guiding principles to be truly effective they have to be verbs. It’s not “integrity,” it’s “always do the right thing.” It’s not “innovation,” it’s “look at the problem from a different angle.” Articulating our values as verbs gives us a clear idea - we have a clear idea of how to act in any situation. Happy employees ensure happy customers. And happy customers ensure happy shareholders—in that order. Leading is not the same as being the leader. Being the leader means you hold the highest rank, either by earning it, good fortune or navigating internal politics. Leading, however, means that others willingly follow you—not because they have to, not because they are paid to, but because they want to. You don’t hire for skills, you hire for attitude. You can always teach skills. Great companies don’t hire skilled people and motivate them, they hire already motivated people and inspire them. People are either motivated or they are not. Unless you give motivated people something to believe in, something bigger than their job to work toward, they will motivate themselves to find a new job and you’ll be stuck with whoever’s left. Trust is maintained when values and beliefs are actively managed. If companies do not actively work to keep clarity, discipline and consistency in balance, then trust starts to break down. All organizations start with WHY, but only the great ones keep their WHY clear year after year.

When I say 'I won't hurt you', it's a promise, which can and will be kept but it does not come from me without a breakdown of what it means. It does not mean we will never disagree, nor does it mean that you will always like everything which I say or do. It does not mean that you will never hurt yourself by behaving in a way which is damaging to a relationship or by behaving in a way which would ultimately result in my withdrawal from your life. What it does mean is that I can promise all that I expect in terms of loyalty, honor and respect. It means I am faithful. It also means that I will not intentionally or carelessly behave in a way which causes upset or doubt. It means, at the lowest level, 'You will break these terms before I do.' Communication is essential. Trust is paramount. Be completely honest and don't make promises that you can't keep, that's all.

Don't bother to argue anything on the Internet. And I mean, ANYTHING.... The most innocuous, innocent, harmless, basic topics will be misconstrued by people trying to deconstruct things down to the sub-atomic level and entirely miss the point.... Seriously. Keep peeling the onion and you get no onion.

Modern industrial civilization has developed within a certain system of convenient myths. The driving force of modern industrial civilization has been individual material gain, which is accepted as legitimate, even praiseworthy, on the grounds that private vices yield public benefits in the classic formulation. Now, it's long been understood very well that a society that is based on this principle will destroy itself in time. It can only persist with whatever suffering and injustice it entails as long as it's possible to pretend that the destructive forces that humans create are limited: that the world is an infinite resource, and that the world is an infinite garbage-can. At this stage of history, either one of two things is possible: either the general population will take control of its own destiny and will concern itself with community-interests, guided by values of solidarity and sympathy and concern for others; or, alternatively, there will be no destiny for anyone to control. As long as some specialized class is in a position of authority, it is going to set policy in the special interests that it serves. But the conditions of survival, let alone justice, require rational social planning in the interests of the community as a whole and, by now, that means the global community. The question is whether privileged elites should dominate mass-communication, and should use this power as they tell us they must, namely, to impose necessary illusions, manipulate and deceive the stupid majority, and remove them from the public arena. The question, in brief, is whether democracy and freedom are values to be preserved or threats to be avoided. In this possibly terminal phase of human existence, democracy and freedom are more than values to be treasured, they may well be essential to survival.

Communication is the ability to ensure that people understand not only what you say but also what you mean. It is also the ability to listen to and understand others. Developing both of these aspects of communication takes a lot of time, patience, and hard work.

Sergeant Colon owed thirty years of happy marriage to the fact that Mrs. Colon worked all day and Sargent Colon worked all night. They communicated by means of notes. They had three grown-up children, all born, Vimes had assumed, as a result of extremely persuasive handwriting.

The point is, the brain talks to itself, and by talking to itself changes its perceptions. To make a new version of the not-entirely-false model, imagine the first interpreter as a foreign correspondent, reporting from the world. The world in this case means everything out- or inside our bodies, including serotonin levels in the brain. The second interpreter is a news analyst, who writes op-ed pieces. They read each other's work. One needs data, the other needs an overview; they influence each other. They get dialogues going. INTERPRETER ONE: Pain in the left foot, back of heel. INTERPRETER TWO: I believe that's because the shoe is too tight. INTERPRETER ONE: Checked that. Took off the shoe. Foot still hurts. INTERPRETER TWO: Did you look at it? INTERPRETER ONE: Looking. It's red. INTERPRETER TWO: No blood? INTERPRETER ONE: Nope. INTERPRETER TWO: Forget about it. INTERPRETER ONE: Okay. Mental illness seems to be a communication problem between interpreters one and two. An exemplary piece of confusion. INTERPRETER ONE: There's a tiger in the corner. INTERPRETER TWO: No, that's not a tiger- that's a bureau. INTERPRETER ONE: It's a tiger, it's a tiger! INTERPRETER TWO: Don't be ridiculous. Let's go look at it. Then all the dendrites and neurons and serotonin levels and interpreters collect themselves and trot over to the corner. If you are not crazy, the second interpreter's assertion, that this is a bureau, will be acceptable to the first interpreter. If you are crazy, the first interpreter's viewpoint, the tiger theory, will prevail. The trouble here is that the first interpreter actually sees a tiger. The messages sent between neurons are incorrect somehow. The chemicals triggered are the wrong chemicals, or the impulses are going to the wrong connections. Apparently, this happens often, but the second interpreter jumps in to straighten things out.

Our dreams and stories may contain implicit aspects of our lives even without our awareness. In fact, storytelling may be a primary way in which we can linguistically communicate to others—as well as to ourselves—the sometimes hidden contents of our implicitly remembering minds. Stories make available perspectives on the emotional themes of our implicit memory that may otherwise be consciously unavailable to us. This may be one reason why journal writing and intimate communication with others, which are so often narrative processes, have such powerful organizing effects on the mind: They allow us to modulate our emotions and make sense of the world.

At the heart of sulk lies a confusing mixture of intense anger and an equally intense desire not to communicate what one is angry about. The sulker both desperately needs the other person to understand and yet remains utterly committed to doing nothing to help them do so. The very need to explain forms the kernel of the insult: if the partner requires an explanation, he or she is clearly not worth of one. We should add that it is a privilege to be the recipient of a sulk: it means the other person respects and trusts us enough to think we should understand their unspoken hurt. It is one of the odder gifts of love.

If you are aware of chronic or severe mistreatment and do not speak out against it, your silence communicates implicitly that you see nothing unacceptable taking place. Abusers interpret silence as approval, or at least as forgiveness. To abused women, meanwhile, the silence means that no one will help—just what her partner wants her to believe. Anyone who chooses to quietly look the other way therefore unwittingly becomes the abuser’s ally.

A no-effort relationship is a doomed relationship, not a great relationship. It takes work to communicate accurately and it takes work to expose and resolve conflicting hopes and beliefs. It doesn’t mean there is no “they lived happily ever after,” but it’s more like “they worked happily ever after.

I hear the words, the thoughts, the feeling tones, the personal meaning, even the meaning that is below the conscious intent of the speaker. Sometimes too, in a message which superficially is not very important, I hear a deep human cry that lies buried and unknown far below the surface of the person. So I have learned to ask myself, can I hear the sounds and sense the shape of this other person's inner world? Can I resonate to what he is saying so deeply that I sense the meanings he is afraid of, yet would like to communicate, as well as those he knows?

Speech failures, communication breakdowns, misunderstandings, mishearings, episodes of muteness, stuttering and stammering, word forgetfulness, even the inability to grasp a joke: all these things invoke loneliness, forcing a reminder of the precarious, imperfect means by which we express our interiors to others. They undermine our footing in the social, casting us as outsiders, poor or non-participants.

It is cognition that is the fantasy.... Everything I tell you now is mere words. Arrange them and rearrange them as I might, I will never be able to explain to you the form of Will... My explanation would only show the correlation between myself and that Will by means of a correlation on the verbal level. The negation of cognition thus correlates to the negation of language. For when those two pillars of Western humanism, individual cognition and evolutionary continuity, lose their meaning, language loses meaning. Existence ceases for the individuum as we know it, and all becomes chaos. You cease to be a unique entity unto yourself, but exist simply as chaos. And not just the chaos that is you; your chaos is also my chaos. To wit, existence is communication, and communication, existence.

communication is such a two-edged sword for guys. On the one hand, they almost always mean what they say. Refreshing, I know. On the other hand, getting them to actually say it can be like coaxing a corpse to tap-dance. Not that it can't be done. But it's so freaking exhausting. Not to mention the cost in heavyweight fishing line and Savion Glover videos.

I read an article once that said that when women have a conversation, they're communicating on five levels. They follow the conversation that they're actually having, the conversation that is specifically being avoided, the tone being applied to the overt conversation, the buried conversation that is being covered only in subtext, and finally the other person's body language. That is, on many levels, astounding to me. I mean, that's like having a freaking superpower. When I, and most other people with a Y chromosome, have a conversation, we're having a conversation. Singular. We're paying attention to what is being said, considering that, and replying to it. All these other conversations that have apparently been booing on for the last several thousand years? I didn't even know that they existed until I read that stupid article, and I'm pretty sure I'm not the only one. ... So, ladies, if you ever have some conversation with your boyfriend or husband or brother or male friend, and you are telling him something perfectly obvious, and he comes away from it utterly clueless? I know it's tempting to thing to yourself, 'The man can't possibly be that stupid!' But yes. Yes, he can. Our innate strengths just aren't the same. We are the mighty hunters, who are good at focusing on one thing at a time. For crying out loud, we have to turn down the radio in the car if we suspect we're lost and need to figure out how to get where we're going. That's how impaired we are. I'm telling you, we have only the one conversation. Maybe some kind of relationship veteran like Michael Carpenter can do two, but that's pushing the envelope. Five simultaneous conversations? Five? Shah. That just isn't going to happen. At least, not for me.

As for the story itself, it was entitled "The Dancing Fool." Like so many Trout stories, it was about a tragic failure to communicate. Here was the plot: A flying saucer creature named Zog arrived on Earth to explain how wars could be prevented and how cancer could be cured. He brought the information from Margo, a planet where the natives conversed by means of farts and tap dancing. Zog landed at night in Connecticut. He had no sooner touched down than he saw a house on fire. He rushed into the house, farting and tap dancing, warning the people about the terrible danger they were in. The head of the house brained Zog with a golfclub.

A writer out of loneliness is trying to communicate like a distant star sending signals. He isn't telling, or teaching, or ordering. Rather, he seeks to establish a relationship with meaning, of feeling, of observing. We are lonesome animals. We spend all our live trying to be less lonesome. And one of our ancient methods is to tell a story, begging the listener to say, and to feel, "Yes, that's the way it is, or at least that's the way I feel it. You're not as alone as you thought." To finish is sadness to a writer, a little death. He puts the last word down and it is done. But it isn't really done. The story goes on and leaves the writer behind, for no story is ever done.

Each life is formed by its unique image, an image that is the essence of that life and calls it to a destiny. As the force of fate, this image acts as a personal daimon, an accompanying guide who remembers your calling. The daimon motivates. It protects. It invents and persists with stubborn fidelity. It resists compromising reasonableness and often forces deviance and oddity upon its keeper, especially when neglected or opposed. It offers comfort and can pull you into its shell, but it cannot abide innocence. It can make the body ill. It is out of step with time, finding all sorts of faults, gaps, and knots in the flow of life - and it prefers them. It has affinities with myth, since it is itself a mythical being and thinks in mythical patterns. It has much to do with feelings of uniqueness, of grandeur and with the restlessness of the heart, its impatience, its dissatisfaction, its yearning. It needs its share of beauty. It wants to be seen, witnessed, accorded recognition, particularly by the person who is its caretaker. Metaphoric images are its first unlearned language, which provides the poetic basis of mind, making possible communication between all people and all things by means of metaphors

Anyone can say 'I love you', however so many other sayings carry more weight in a relationship: “I understand what you went through because I went through it too.” “I believe you and in you.” “I see the pain you are going through and we will conquer this together.” “I don’t want to change you. I just want to help you become the best version of yourself.” “You matter to me, therefore I will be there for you always.” "I will never keep things from you because you have my respect and friendship. If I find out someone is putting you down, I will stand up for you. ” “Your character will always shine when I speak about you because to damage your name is to damage ours.” “I will go to the ends of the earth to save you from yourself or others.” “What you have to say is important to me because I see you’re hurting and that hurts me, so I am going to listen. Together we will solve this problem.” “I don’t care about your past. That was yesterday. Today, we are going to start over because people make mistakes, but they don’t have to pay for them for the rest of their life.” "How can I help you get through this?" “In sickness or in health...I meant it and I will search the world to find a way to keep you in it because you mean that much to me.” “I don’t want to be your parent. I want to be your best friend, lover, cheering section, playmate and fill all the important parts of your soul. Together we will fill the rest as equals.

Art is a meta-language, with the help of which people try to communicate with one another; to impart information about themselves and assimilate the experience of others. Again, this has not to do with practical advantage but with realising the idea of love, the meaning of which is in sacrifice: the very antithesis of pragmatism. I simply cannot believe that an artist can ever work only for the sake of 'self-expression.' Self-expression if meaningless unless it meets with a response. For the sake of creating a spiritual bond with others it can only be an agonising process, one that involves no practical gain: ultimately it is an act of sacrifice. But surely it cannot be worth the effort merely for the sake of hearing one's own echo?

We have an obligation to read aloud to our children. To read them things they enjoy. To read to them stories we are already tired of. To do the voices, to make it interesting, and not to stop reading to them just because they learn to read to themselves. We have an obligation to use reading-aloud time as bonding time, as time when no phones are being checked, when the distractions of the world are put aside. We have an obligation to use the language. To push ourselves: to find out what words mean and how to deploy them, to communicate clearly, to say what we mean. We must not attempt to freeze language, or to pretend it is a dead thing that must be revered, but we should use it as a living thing, that flows, that borrows words, that allows meanings and pronunciations to change with time.

Christ's version of kindness: I know you are hurt. I contributed to that. Maybe, I should have said more. Done more. Listened. I am sorry for my part in the situation. I am sorry if I caused you any pain or confused you with my actions or words. How can I help you move on? I want you to have peace in your life. Let's end this by communicating. The world's perverted version of kindness: You caused your own pain. You get what you get. Get over it and move on. Maybe, one day you will figure out what happiness really means. By the way, I am not responsible for giving it to you. Nor, do I have to put up with people that don't bring me joy or who I can't trust. I am only responsible for myself. I will pray for you because I am a good Christian.

And therefore, all of those for whom authentic transformation has deeply unseated their souls must, I believe, wrestle with the profound moral obligation to shout form the heart—perhaps quietly and gently, with tears of reluctance; perhaps with fierce fire and angry wisdom; perhaps with slow and careful analysis; perhaps by unshakable public example—but authentically always and absolutely carries a a demand and duty: you must speak out, to the best of your ability, and shake the spiritual tree, and shine your headlights into the eyes of the complacent. You must let that radical realization rumble through your veins and rattle those around you. Alas, if you fail to do so, you are betraying your own authenticity. You are hiding your true estate. You don’t want to upset others because you don’t want to upset your self. You are acting in bad faith, the taste of a bad infinity. Because, you see, the alarming fact is that any realization of depth carries a terrible burden: those who are allowed to see are simultaneously saddled with the obligation to communicate that vision in no uncertain terms: that is the bargain. You were allowed to see the truth under the agreement that you would communicate it to others (that is the ultimate meaning of the bodhisattva vow). And therefore, if you have seen, you simply must speak out. Speak out with compassion, or speak out with angry wisdom, or speak out with skillful means, but speak out you must. And this is truly a terrible burden, a horrible burden, because in any case there is no room for timidity. The fact that you might be wrong is simply no excuse: You might be right in your communication, and you might be wrong, but that doesn’t matter. What does matter, as Kierkegaard so rudely reminded us, is that only by investing and speaking your vision with passion, can the truth, one way or another, finally penetrate the reluctance of the world. If you are right, or if you are wrong, it is only your passion that will force either to be discovered. It is your duty to promote that discovery—either way—and therefore it is your duty to speak your truth with whatever passion and courage you can find in your heart. You must shout, in whatever way you can.

Resistance here doesn't mean revolution. It doesn't mean storming the barricades. Resistance means using art for the things that it does best, which is to create human portraits and communicate ideas and forge a climate where people of different races or classes are known to you because they make themselves known. In the simplest terms, art humanizes. It opens the circuit of empathy. And once that process happens, it's that much harder to think of people as part of a policy or a statistic. Art reverses the alienation that can creep into society.

The Couple Overfloweth We sometimes go on as though people can’t express themselves. In fact they’re always expressing themselves. The sorriest couples are those where the woman can’t be preoccupied or tired without the man saying “What’s wrong? Say something…,” or the man, without the woman saying … and so on. Radio and television have spread this spirit everywhere, and we’re riddled with pointless talk, insane quantities of words and images. Stupidity’s never blind or mute. So it’s not a problem of getting people to express themselves but of providing little gaps of solitude and silence in which they might eventually find something to say. Repressive forces don’t stop people expressing themselves but rather force them to express themselves; What a relief to have nothing to say, the right to say nothing, because only then is there a chance of framing the rare, and ever rarer, thing that might be worth saying. What we’re plagued by these days isn’t any blocking of communication, but pointless statements. But what we call the meaning of a statement is its point. That’s the only definition of meaning, and it comes to the same thing as a statement’s novelty. You can listen to people for hours, but what’s the point? . . . That’s why arguments are such a strain, why there’s never any point arguing. You can’t just tell someone what they’re saying is pointless. So you tell them it’s wrong. But what someone says is never wrong, the problem isn’t that some things are wrong, but that they’re stupid or irrelevant. That they’ve already been said a thousand times. The notions of relevance, necessity, the point of something, are a thousand times more significant than the notion of truth. Not as substitutes for truth, but as the measure of the truth of what I’m saying. It’s the same in mathematics: Poincaré used to say that many mathematical theories are completely irrelevant, pointless; He didn’t say they were wrong – that wouldn’t have been so bad. (Negotiations)

Isn't language loss a good thing, because fewer languages mean easier communication among the world's people? Perhaps, but it's a bad thing in other respects. Languages differ in structure and vocabulary, in how they express causation and feelings and personal responsibility, hence in how they shape our thoughts. There's no single purpose "best" language; instead, different languages are better suited for different purposes. For instance, it may not have been an accident that Plato and Aristotle wrote in Greek, while Kant wrote in German. The grammatical particles of those two languages, plus their ease in forming compound words, may have helped make them the preeminent languages of western philosophy. Another example, familiar to all of us who studied Latin, is that highly inflected languages (ones in which word endings suffice to indicate sentence structure) can use variations of word order to convey nuances impossible with English. Our English word order is severely constrained by having to serve as the main clue to sentence structure. If English becomes a world language, that won't be because English was necessarily the best language for diplomacy.

The word “repurpose” means to take an object and give it amnesia. It means to make something forget what it’s been trained to do so you can use it for a better reason. I am learning that this body is not a shotgun. I am learning that this body is not a pistol. I am learning that a man is not defined by what he can destroy. I am learning that a person who only knows how to fight can only communicate in violence and that shouldn’t be anyone’s first language. I am learning that the difference between a garden and a graveyard is only what you choose to put in the ground.

When first I was put into prison some people advised me to try and forget who I was. It was ruinous advice. It is only by realising what I am that I have found comfort of any kind. Now I am advised by others to try on my release to forget that I have ever been in a prison at all. I know that would be equally fatal. It would mean that I would always be haunted by an intolerable sense of disgrace, and that those things that are meant for me as much as for anybody else - the beauty of the sun and moon, the pageant of the seasons, the music of daybreak and the silence of great nights, the rain falling through the leaves, or the dew creeping over the grass and making it silver - would all be tainted for me, and lose their healing power, and their power of communicating joy. To regret one's own experiences is to arrest one's own development. To deny one's own experiences is to put a lie into the lips of one's own life. It is no less than a denial of the soul.

It's easy to feel uncared for when people aren't able to communicate and connect with you in the way you need. And it's so hard not to internalize that silence as a reflection on your own worth. But the truth is that the way people operate is not about you. Most people are so caught up in their own responsibilities, struggles, and anxiety that the thought of asking someone else how they're doing doesn't even cross their mind. They aren't inherently bad or uncaring--they're just busy and self-focused. And that's okay. It's not evidence of some fundamental failing on your part. It doesn't make you unloveable or invisible. It just means that those people aren't very good at looking beyond their own world. But the fact that you are--that despite the darkened you feel, you have the ability to share you love and light with others--is a strength. Your work isn't to change who you are; it's to find people who are able to give you the connection you need. Because despite what you feel, you are not too much. You are not too sensitive or too needy. You are thoughtful and empathetic. You are compassionate and kind. And with or without anyone's acknowledgement or affection, you are enough.

There is nothing wrong with entertainment. As some psychiatrist once put it, we all build castles in the air. The problems come when we try to live in them. The communications media of the late nineteenth and early twentieth centuries, with telegraphy and photography at their center, called the peek-a-boo world into existence, but we did not come to live there until television. Television gave the epistemological biases of the telegraph and the photograph their most potent expression, raising the interplay of image and instancy to an exquisite and dangerous perfection. And it brought them into the home. We are by now well into a second generation of children for whom television has been their first and most accessible teacher and, for many, their most reliable companion and friend. To put it plainly, television is the command center of the new epistemology. There is no audience so young that it is barred from television. There is no poverty so abject that it must forgo television. There is no education so exalted that it is not modified by television. And most important of all, there is no subject of public interest—politics, news, education, religion, science, sports—that does not find its way to television. Which means that all public understanding of these subjects is shaped by the biases of television.

Fiction has two uses. Firstly, it’s a gateway drug to reading. The drive to know what happens next, to want to turn the page, the need to keep going, even if it’s hard, because someone’s in trouble and you have to know how it’s all going to end … that’s a very real drive. And it forces you to learn new words, to think new thoughts, to keep going. To discover that reading per se is pleasurable. Once you learn that, you’re on the road to reading everything. And reading is key. There were noises made briefly, a few years ago, about the idea that we were living in a post-literate world, in which the ability to make sense out of written words was somehow redundant, but those days are gone: words are more important than they ever were: we navigate the world with words, and as the world slips onto the web, we need to follow, to communicate and to comprehend what we are reading. People who cannot understand each other cannot exchange ideas, cannot communicate, and translation programs only go so far. The simplest way to make sure that we raise literate children is to teach them to read, and to show them that reading is a pleasurable activity. And that means, at its simplest, finding books that they enjoy, giving them access to those books, and letting them read them. I don’t think there is such a thing as a bad book for children. Every now and again it becomes fashionable among some adults to point at a subset of children’s books, a genre, perhaps, or an author, and to declare them bad books, books that children should be stopped from reading. I’ve seen it happen over and over; Enid Blyton was declared a bad author, so was RL Stine, so were dozens of others. Comics have been decried as fostering illiteracy. It’s tosh. It’s snobbery and it’s foolishness. There are no bad authors for children, that children like and want to read and seek out, because every child is different. They can find the stories they need to, and they bring themselves to stories. A hackneyed, worn-out idea isn’t hackneyed and worn out to them. This is the first time the child has encountered it. Do not discourage children from reading because you feel they are reading the wrong thing. Fiction you do not like is a route to other books you may prefer. And not everyone has the same taste as you. Well-meaning adults can easily destroy a child’s love of reading: stop them reading what they enjoy, or give them worthy-but-dull books that you like, the 21st-century equivalents of Victorian “improving” literature. You’ll wind up with a generation convinced that reading is uncool and worse, unpleasant. We need our children to get onto the reading ladder: anything that they enjoy reading will move them up, rung by rung, into literacy. [from, Why our future depends on libraries, reading and daydreaming]

• I’ll remember that everyone is responsible for their own feelings and for expressing their needs clearly. Beyond common courtesy, it isn’t up to me to guess what others want. Communicating Clearly and Actively Seeking the Outcomes I Want • I won’t expect people to know what I need unless I tell them. Caring about me doesn’t mean they automatically know what I’m feeling. • If people close to me upset me, I’ll use my pain to identify my underlying need. Then I’ll use clear, intimate communication to provide guidance on how they could give it to me. • When my feelings are hurt, I’ll try to understand my reaction first. Did something trigger feelings from my past, or did the person really treat me insensitively? If someone was insensitive, I’ll ask him or her to hear me out. • I’ll be thoughtful to other people, and if they aren’t thoughtful in return, I’ll ask them to be more considerate and then let it go. • I’ll ask for something as many times as it takes to get a clear answer. • When I get tired of interacting, I’ll politely speak up, asking if we can continue our contact at another time. I’ll explain kindly that I’m just out of gas at the moment.

Responding to a moderator at the Sydney Writers Festival in 2008 (video), about the Spanish words in his book: When all of us are communicating and talking when we’re out in the world, we’ll be lucky if we can understand 20 percent of what people say to us. A whole range of clues, of words, of languages escape us. I mean we’re not perfect, we’re not gods. But on top of that people mis-speak, sometimes you mis-hear, sometimes you don’t have attention, sometimes people use words you don’t know. Sometimes people use languages you don’t know. On a daily basis, human beings are very comfortable with a large component of communication, which is incomprehensibility, incomprehension. We tend to be comfortable with it. But for an immigrant, it becomes very different. What most of us consider normative comprehension an immigrant fears that they’re not getting it because of their lack of mastery in the language. And what’s a normal component in communication, incomprehension, in some ways for an immigrant becomes a source of deep anxiety because you’re not sure if it’s just incomprehension or your own failures. My sense of writing a book where there is an enormous amount of language that perhaps everyone doesn’t have access to was less to communicate the experience of the immigrant than to communicate the experience that for an immigrant causes much discomfort but that is normative for people. which is that we tend to not understand, not grasp a large part of the language around us. What’s funny is, will Ramona accept incomprehension in our everyday lives and will greet that in a book with enormous fury. In other words what we’re comfortable with out in the outside world, we do not want to encounter in our books. So I’m constantly, people have come to me and asked me… is this, are you trying to lock out your non-Dominican reader, you know? And I’m like, no? I assume any gaps in a story and words people don’t understand, whether it’s the nerdish stuff, whether it’s the Elvish, whether it’s the character going on about Dungeons and Dragons, whether it’s the Dominican Spanish, whether it’s the sort of high level graduate language, I assume if people don’t get it that this is not an attempt for the writer to be aggressive. This is an attempt for the writer to encourage the reader to build community, to go out and ask somebody else. For me, words that you can’t understand in a book aren’t there to torture or remind people that they don’t know. I always felt they were to remind people that part of the experience of reading has always been collective. You learn to read with someone else. Yeah you may currently practice it in a solitary fashion, but reading is a collective enterprise. And what the unintelligible in a book does is to remind you how our whole, lives we’ve always needed someone else to help us with reading.

Trans” may work well enough as shorthand, but the quickly developing mainstream narrative it evokes (“born in the wrong body,” necessitating an orthopedic pilgrimage between two fixed destinations) is useless for some—but partially, or even profoundly, useful for others? That for some, “transitioning” may mean leaving one gender entirely behind, while for others—like Harry, who is happy to identify as a butch on T—it doesn’t? I’m not on my way anywhere, Harry sometimes tells inquirers. How to explain, in a culture frantic for resolution, that sometimes the shit stays messy? I do not want the female gender that has been assigned to me at birth. Neither do I want the male gender that transsexual medicine can furnish and that the state will award me if I behave in the right way. I don’t want any of it. How to explain that for some, or for some at some times, this irresolution is OK—desirable, even (e.g., “gender hackers”)—whereas for others, or for others at some times, it stays a source of conflict or grief? How does one get across the fact that the best way to find out how people feel about their gender or their sexuality—or anything else, really—is to listen to what they tell you, and to try to treat them accordingly, without shellacking over their version of reality with yours?

Do not despise your inner world. That is the first and most general piece of advice I would offer… Our society is very outward-looking, very taken up with the latest new object, the latest piece of gossip, the latest opportunity for self-assertion and status. But we all begin our lives as helpless babies, dependent on others for comfort, food, and survival itself. And even though we develop a degree of mastery and independence, we always remain alarmingly weak and incomplete, dependent on others and on an uncertain world for whatever we are able to achieve. As we grow, we all develop a wide range of emotions responding to this predicament: fear that bad things will happen and that we will be powerless to ward them off; love for those who help and support us; grief when a loved one is lost; hope for good things in the future; anger when someone else damages something we care about. Our emotional life maps our incompleteness: A creature without any needs would never have reasons for fear, or grief, or hope, or anger. But for that very reason we are often ashamed of our emotions, and of the relations of need and dependency bound up with them. Perhaps males, in our society, are especially likely to be ashamed of being incomplete and dependent, because a dominant image of masculinity tells them that they should be self-sufficient and dominant. So people flee from their inner world of feeling, and from articulate mastery of their own emotional experiences. The current psychological literature on the life of boys in America indicates that a large proportion of boys are quite unable to talk about how they feel and how others feel — because they have learned to be ashamed of feelings and needs, and to push them underground. But that means that they don’t know how to deal with their own emotions, or to communicate them to others. When they are frightened, they don’t know how to say it, or even to become fully aware of it. Often they turn their own fear into aggression. Often, too, this lack of a rich inner life catapults them into depression in later life. We are all going to encounter illness, loss, and aging, and we’re not well prepared for these inevitable events by a culture that directs us to think of externals only, and to measure ourselves in terms of our possessions of externals. What is the remedy of these ills? A kind of self-love that does not shrink from the needy and incomplete parts of the self, but accepts those with interest and curiosity, and tries to develop a language with which to talk about needs and feelings. Storytelling plays a big role in the process of development. As we tell stories about the lives of others, we learn how to imagine what another creature might feel in response to various events. At the same time, we identify with the other creature and learn something about ourselves. As we grow older, we encounter more and more complex stories — in literature, film, visual art, music — that give us a richer and more subtle grasp of human emotions and of our own inner world. So my second piece of advice, closely related to the first, is: Read a lot of stories, listen to a lot of music, and think about what the stories you encounter mean for your own life and lives of those you love. In that way, you will not be alone with an empty self; you will have a newly rich life with yourself, and enhanced possibilities of real communication with others.

Bob,” she said, “offerings burned in the mortal world appear on this altar, right?” Bob frowned uncomfortably, like he wasn’t ready for a pop quiz. “Yes?” “So what happens if I burn something on the altar here?” “Uh…” “That’s all right,” Annabeth said. “You don’t know. Nobody knows, because it’s never been done.” There was a chance, she thought, just the slimmest chance that an offering burned on this altar might appear at Camp Half-Blood. Doubtful, but if it did work… “Annabeth?” Percy said again. “You’re planning something. You’ve got that I’m-planning-something look.” “I don’t have an I’m-planning-something look.” “Yeah, you totally do. Your eyebrows knit and your lips press together and—” “Do you have a pen?” she asked him. “You’re kidding, right?” He brought out Riptide. “Yes, but can you actually write with it?” “I—I don’t know,” he admitted. “Never tried.” He uncapped the pen. As usual, it sprang into a full-sized sword. Annabeth had watched him do this hundreds of times. Normally when he fought, Percy simply discarded the cap. It always appeared in his pocket later, as needed. When he touched the cap to the point of the sword, it would turn back into a ballpoint pen. “What if you touch the cap to the other end of the sword?” Annabeth said. “Like where you’d put the cap if you were actually going to write with the pen.” “Uh…” Percy looked doubtful, but he touched the cap to the hilt of the sword. Riptide shrank back into a ballpoint pen, but now the writing point was exposed. “May I?” Annabeth plucked it from his hand. She flattened the napkin against the altar and began to write. Riptide’s ink glowed Celestial bronze. “What are you doing?” Percy asked. “Sending a message,” Annabeth said. “I just hope Rachel gets it.” “Rachel?” Percy asked. “You mean our Rachel? Oracle of Delphi Rachel?” “That’s the one.” Annabeth suppressed a smile. Whenever she brought up Rachel’s name, Percy got nervous. At one point, Rachel had been interested in dating Percy. That was ancient history. Rachel and Annabeth were good friends now. But Annabeth didn’t mind making Percy a little uneasy. You had to keep your boyfriend on his toes. Annabeth finished her note and folded the napkin. On the outside, she wrote: Connor, Give this to Rachel. Not a prank. Don’t be a moron. Love, Annabeth She took a deep breath. She was asking Rachel Dare to do something ridiculously dangerous, but it was the only way she could think of to communicate with the Romans—the only way that might avoid bloodshed. “Now I just need to burn it,” she said. “Anybody got a match?” The point of Bob’s spear shot from his broom handle. It sparked against the altar and erupted in silvery fire. “Uh, thanks.” Annabeth lit the napkin and set it on the altar. She watched it crumble to ash and wondered if she was crazy. Could the smoke really make it out of Tartarus? “We should go now,” Bob advised. “Really, really go. Before we are killed.” Annabeth stared at the wall of blackness in front of them. Somewhere in there was a lady who dispensed a Death Mist that might hide them from monsters—a plan recommended by a Titan, one of their bitterest enemies. Another dose of weirdness to explode her brain. “Right,” she said. “I’m ready.” ANNABETH LITERALLY STUMBLED over the second Titan.

Don’t strive to be a well-rounded leader. Instead, discover your zone and stay there. Then delegate everything else. Admitting a weakness is a sign of strength. Acknowledging weakness doesn’t make a leader less effective. Everybody in your organization benefits when you delegate responsibilities that fall outside your core competency. Thoughtful delegation will allow someone else in your organization to shine. Your weakness is someone’s opportunity. Leadership is not always about getting things done “right.” Leadership is about getting things done through other people. The people who follow us are exactly where we have led them. If there is no one to whom we can delegate, it is our own fault. As a leader, gifted by God to do a few things well, it is not right for you to attempt to do everything. Upgrade your performance by playing to your strengths and delegating your weaknesses. There are many things I can do, but I have to narrow it down to the one thing I must do. The secret of concentration is elimination. Devoting a little of yourself to everything means committing a great deal of yourself to nothing. My competence in these areas defines my success as a pastor. A sixty-hour workweek will not compensate for a poorly delivered sermon. People don’t show up on Sunday morning because I am a good pastor (leader, shepherd, counselor). In my world, it is my communication skills that make the difference. So that is where I focus my time. To develop a competent team, help the leaders in your organization discover their leadership competencies and delegate accordingly. Once you step outside your zone, don’t attempt to lead. Follow. The less you do, the more you will accomplish. Only those leaders who act boldly in times of crisis and change are willingly followed. Accepting the status quo is the equivalent of accepting a death sentence. Where there’s no progress, there’s no growth. If there’s no growth, there’s no life. Environments void of change are eventually void of life. So leaders find themselves in the precarious and often career-jeopardizing position of being the one to draw attention to the need for change. Consequently, courage is a nonnegotiable quality for the next generation leader. The leader is the one who has the courage to act on what he sees. A leader is someone who has the courage to say publicly what everybody else is whispering privately. It is not his insight that sets the leader apart from the crowd. It is his courage to act on what he sees, to speak up when everyone else is silent. Next generation leaders are those who would rather challenge what needs to change and pay the price than remain silent and die on the inside. The first person to step out in a new direction is viewed as the leader. And being the first to step out requires courage. In this way, courage establishes leadership. Leadership requires the courage to walk in the dark. The darkness is the uncertainty that always accompanies change. The mystery of whether or not a new enterprise will pan out. The reservation everyone initially feels when a new idea is introduced. The risk of being wrong. Many who lack the courage to forge ahead alone yearn for someone to take the first step, to go first, to show the way. It could be argued that the dark provides the optimal context for leadership. After all, if the pathway to the future were well lit, it would be crowded. Fear has kept many would-be leaders on the sidelines, while good opportunities paraded by. They didn’t lack insight. They lacked courage. Leaders are not always the first to see the need for change, but they are the first to act. Leadership is about moving boldly into the future in spite of uncertainty and risk. You can’t lead without taking risk. You won’t take risk without courage. Courage is essential to leadership.