Marriott Hospitality Quotes

So where are they going?” “Well, I heard that Noel got a job at some hospital in Ohio. Columbus or Canton or maybe Cleveland. All those Cs in Ohio, it’s confusing. Come to think of it, I think it’s Cincinnati. Another C. A soft C they call it, right?” “Right. Have the Wheelers moved out there already?” “No, I don’t think so. Okay, Talia told me—do you know Talia Norwich? Nice woman? Daughter’s name is Allie? A little overweight? Anyway, Talia said that she heard that they were staying at a Marriott Courtyard until they could relocate.” Bingo. Wendy

Your best estimates for the future will not match up to the actual numbers for several reasons. First, even if your information sources are impeccable, you must convert raw information into forecasts, and any mistakes that you make at this stage will cause estimation error. Next, the path that you envision for a firm can prove to be hopelessly off. The firm may do much better or much worse than you expected it to perform, and the resulting earnings and cash flows will be different from your estimates; consider this firm-specific uncertainty. When valuing Cisco in 2001, for instance, we seriously underestimated how difficult it would be for the company to maintain its acquisition-driven growth in the future, and we overvalued the company as a consequence. Finally, even if a firm evolves exactly the way you expected it to, the macroeconomic environment can change in unpredictable ways. Interest rates can go up or down, and the economy can do much better or worse than expected. Our valuation of Marriott from November 2019 looks hopelessly optimistic, in hindsight, because we did not foresee the global pandemic in 2020 and the economic consequences for the hospitality business.

Once Guerra’s audiences learn about the brands that inspired Walnut Hill, they are more likely to understand the reason behind strategies like the “15–5” rule: At 15 feet from a patient or a visitor, an employee should make eye contact. At 5 feet the employee should greet and say hello to the patient or, if the patient looks confused, ask if he or she needs help. Guerra explains that the hospital adopted the strategy from studying hospitality techniques at hotel chains like the JW Marriott.