Managing Chaos Quotes

If you're not confused, you're not paying attention.

I finally figured out that not every crisis can be managed. As much as we want to keep ourselves safe, we can't protect ourselves from everything. If we want to embrace life, we also have to embrace chaos.

There is no real direction here, neither lines of power nor cooperation. Decisions are never really made – at best they manage to emerge, from a chaos of peeves, whims, hallucinations and all around assholery.

Some of us never manage to get the chaos under control, so our lives simply carry on, the world spinning through space at two million miles an hour while we bounce about on its surface like so many lost socks.

Given the nature of spiders, webs are inevitable. And given the nature of human beings, so are religions. Spiders can't help making fly-traps, and men can't help making symbols. That's what the human brain is there for - the turn the chaos of given experience into a set of manageable symbols.

After tail spinning into chaos, one needs a bolt-hole, to resource and ‘challenge’ oneself, break free from the haunting constrictions, squirrel back into bouncy and buoyant surroundings and enjoy the many laugh-out-loud-moments of the day. As soon as one manages to wobble out of one’s shell, everything may click into place again and the radiance and glare of the bright side of life might show again. ("Imbroglio")

It's hard to imagine, but even amid so much violence and chaos and loss, somehow the universe sometimes still manages to look beautiful.

Like it or not, we are constantly forced to juggle tasks and battle unwanted distractions—to truly set ourselves apart, we must learn to be creative amidst chaos.

Let chaos reign, then rein in chaos.

In a time of chaos, it is the micro-manager who ascends

That’s what the human brain is there for—to turn the chaos of given experience into a set of manageable symbols. Sometimes the symbols correspond fairly closely to some of the aspects of the external reality behind our experience; then you have science and common sense. Sometimes, on the contrary, the symbols have almost no connection with external reality; then you have paranoia and delirium. More often there’s a mixture, part realistic and part fantastic; that’s religion.

The grass is not 'greener' on the other side – it is just another shade of green.

Elder Vara had managed, of course. The world could end and he would find a way to keep on reading.

In times of widespread chaos and confusion, it has been the duty of more advanced human beings--artists, scientists, clowns and philosophers--to create order. In times such as ours, however, when there is too much order, too much management, too much programming and control, it becomes the duty of superior men and women to fling their favorite monkey wrenches into the machinery. To relive the repression of the human spirit, they must sow doubt and disruption.

Resisting life's predictable challenges and cultivating inner stillness and peace of mind means good management of our internal world amid external chaos. It enhances our confidence in preserving the transparency of our thinking. (“Finally unwind “)

Great leaders know that under the turmoil of chaos and change, there is a beauty of patterns and designs.

There are people like Senhor José everywhere, who fill their time, or what they believe to be their spare time, by collecting stamps, coins, medals, vases, postcards, matchboxes, books, clocks, sport shirts, autographs, stones, clay figurines, empty beverage cans, little angels, cacti, opera programmes, lighters, pens, owls, music boxes, bottles, bonsai trees, paintings, mugs, pipes, glass obelisks, ceramic ducks, old toys, carnival masks, and they probably do so out of something that we might call metaphysical angst, perhaps because they cannot bear the idea of chaos being the one ruler of the universe, which is why, using their limited powers and with no divine help, they attempt to impose some order on the world, and for a short while they manage it, but only as long as they are there to defend their collection, because when the day comes when it must be dispersed, and that day always comes, either with their death or when the collector grows weary, everything goes back to its beginnings, everything returns to chaos.

Disorder is inherent in stability. Civilized man doesn't understand stability. He's confused it with rigidity. Our political and economic and social leaders drool about stability constantly. It's their favorite word, next to 'power.' 'Gotta stabilize the political situation in Southeast Asia, gotta stabilize oil production and consumption, gotta stabilize student opposition to the government' and so forth. Stabilization to them means order, uniformity, control. And that's a half-witted and potentially genocidal misconception. No matter how thoroughly they control a system, disorder invariably leaks into it. Then the managers panic, rush to plug the leak and endeavor to tighten the controls. Therefore, totalitarianism grows in viciousness and scope. And the blind pity is, rigidity isn't the same as stability at all. True stability results when presumed order and presumed disorder are balanced. A truly stable system expects the unexpected, is prepared to be disrupted, waits to be transformed.

Somehow, after all, as the universe ebbs toward its final equilibrium in the featureless heat bath of maximum entropy, it manages to create interesting structures.

Babe, best wool men ever pulled was lettin’ women think we think with our dicks. We pay a fuckuva lot of attention. We know your shit maybe more than you do because we live it right along with you and some of you try to make us eat it. It’s just that some of us choose not to get sucked in the drama and instead focus on getting laid regularly.” I felt my eyes get big right before I wrapped my arms around him and started giggling, but I managed to push through my giggles, “Honey, not sure you should share the brotherhood’s secrets.” “You talk, no woman will listen. They prefer to think a man’s brain is in his dick. Gives ’em something to bitch about.

Decisions are never really made—at best they manage to emerge, from a chaos of peeves, whims, hallucinations and all-round assholery.

Management and efficiency studies in the work place tell us that one hour of uninterrupted time is worth three hours of time that is constantly interrupted.

You're suicidal.You know how impossible this sounds?" "Yes." I pause. "But I don't really have much choice." "Well,go on.What about the square?" "Diversion." My eyes lock onto Kaede's. "Create chaos in Batalla Square, as much chaos as you can manage. Enough chaos to force most of the soldiers guarding the back exits to enter the square and help contain the crowd-if only for a couple of minutes. That's what the electro-bomb might help you with. Set it off in the air, and it'll shake up the ground in Batalla Hall and around it. It shouldn't hurt anyone, but it'll definitely stir up some panic. And if the guns in the vicinity are disabled,they can't shoot at Day even if they see him escaping along a rooftop.They'll have to chase him or try their luck with less accurate stun guns." "Okay,genius." Kaede laughs, a little too sarcastically. "Let me ask you this, though. How the hell are you going to get Day out of the building at all? You think you're going to be the only soldier escorting him to the firing squad? Other soldiers will probably flank you.Hell,a whole patrol might join you." I smile at her. "There will be other soldiers. But who says they can't be Patriots in disguise?" She doesn't answer me,not in words. But I can see the grin spreading on her face, and I realize that even though she thinks I'm crazy,she has also agreed to help.

Whether we accept it or not, this will likely be the century that determines what the optimal human population is for our planet. It will come about in one of two ways: Either we decide to manage our own numbers, to avoid a collision of every line on civilization's graph - or nature will do it for us, in the form of famines, thirst, climate chaos, crashing ecosystems, opportunistic disease, and wars over dwindling resources that finally cut us down to size.

And gradually it dawned on him, if a dawning can take place in total blackens, that his life had consisted of a run of rehearsals for a play he had failed to take part in. And that what he needed to do from now on, if there was going to be a now on, was abandon his morbid quest for order, and treat himself to a little chaos, on the grounds that while order was demonstrably no substitute for happiness, chaos might open the way to it.

Business management books often stress “centralized planning and decentralized execution.” That is too top-down for my taste. I believe in a centralized vision, coupled with decentralized planning and execution. In

It is fine to be committed to work, but our minds need time to recover and our bodies need to move.

We must dare to be true to ourselves – to see ourselves as we really are.

let’s imagine that 95 percent of the food on Earth magically disappears tonight, guaranteeing that almost all of us will starve to death within two months. Law and order collapse. Chaos and mayhem ensue. Who among us will still be alive a year from now? Will it be the biggest, strongest, and most violent individuals in each town? Or will it be the people who manage to work together in groups to monopolize, hide, and share the remaining food supplies among themselves?

Not everyone who is failing is a victim, and not everyone at the bottom wishes to rise, although many do, and many manage it.

Feeling good about yourself is the best sleeping pill of all.

Insofar as we appreciate order, it is when we perceive it as being accompanied by complexity, when we feel that a variety of elements has been brought to order--that windows, doors and other details have been knitted into a scheme that manages to be at once regular and intricate. (p184)

In the great tornado of life, things sometimes seem out of control, and we can’t see where we are going. But sometimes, when the storm passes and the dust settles, things have landed into place beautifully.

In India the choice could never be between chaos and stability, but between manageable and unmanageable chaos, between humane and inhuman anarchy, and between tolerable and intolerable disorder. ASHIS NANDY, sociologist, 1990.

By simply braking down the task into more manageable pieces much can be accomplished in a year.

... although the future is not predictable in any detail, it is manageable as an aggregate phenomenon.

We today live on a planet of "robots" directed and managed by the Jews towards a tragic fatal end, towards the abyss and chaos.

Put the things you can control in order. Repair what is in disorder, and make what is already good better. It is possible that you can manage, if you are careful. People are very tough. People can survive through much pain and loss. But to persevere they must see the good in Being. If they lose that, that are truly lost.

As a business owner you should never mix business income with personal income and never mix business expenses with personal expenses. Your business is a separate entity with a life of its own. Your job is to lead and manage that separate entity, not to entangle with it. Entangling with your business will result in chaos. But keeping business and personal separate will facilitate efficiency and reduce stress.

Because he said it as if he was the first human being who'd ever noticed. Maybe that's why so many people trusted him, because he had something in his voice, because he was well-spoken and had learned to modulate his speech-just so-and somehow, with that calm and controlled voice, he managed to rearrange the chaos of the world in such a way as to make it appear as if there really were a plan.

Change is essential for survival. All life forms must adapt to their fluctuating circumstances. All form of life result from the process of variation, mutation, competition, and inheritance. The universe is in a constant state of chaos. We each have chaos implanted into our bones. Nature wires all of us for change.

I come from east Africa, Kenya, where people die of starvation because of drought. There is never enough rain for the crops or the animals. But here in the Congo, they have all the rain they need, rivers full of fish, and soil that is unbelievably rich. If you stand still here in the bush you can actually see plants growing around you, the growth is that powerful, that strong. And yet somehow people still manage to go hungry here because of the chaos, the bad management.

Being overwhelmed can lead to procrastination, which often leads to being chronically late for deadlines and appointments. Being chronically late can take a toll on your self-esteem and damage your relationships. You’ve probably heard your whole life that you are uncaring, selfish, immature, or worse. Executive function impairment is tied directly to a distorted sense of time and a struggle to manage it.

Investors are people with more money than time. Employees are people with more time than money. Entrepreneurs are simply the seductive go-betweens. Startups are business experiments performed with other people’s money. Marketing is like sex: only losers pay for it.” “Company culture is what goes without saying. There are no real rules, only laws. Success forgives all sins. People who leak to you, leak about you. Meritocracy is the propaganda we use to bless the charade. Greed and vanity are the twin engines of bourgeois society. Most managers are incompetent and maintain their jobs via inertia and politics. Lawsuits are merely expensive feints in a well-scripted conflict narrative between corporate entities. Capitalism is an amoral farce in which every player—investor, employee, entrepreneur, consumer—is complicit.

What the hell are you doing?' Jacks growled. Evangeline turned toward his voice, sweat trickling down her cheek, as she found him standing in the doorway. A vein throbbed furiously along the line of his smooth, marble neck. His skin looked so cool, and she was so hot. All she wanted was to press her mouth to his throat and maybe lick it just once. Her blood rushed faster at the thought, and her fangs started to lengthen. 'Jacks, get out of here!' Chaos ordered. 'Unless you've changed your mind about her becoming a vampire.' Chaos gripped Evangeline's wrists tighter, pressing them- along with her- more firmly to the bed. She writhed against his grip; he was crushing her again with the full weight of his body. Something loud cracked in the doorway. Her eyes shot back to Jacks, who was fisting the now splintered edge of the door. Had he done that with his hands? He certainly looked livid enough. His silver-blue eyes turned midnight dark as he watched her struggling under Chaos. Evangeline dimly knew that she should stop her thrashing. If she broke free from Chaos and managed to bite Jacks, the life she had- the life she wanted to keep- would be over. But she also wanted this. She wanted Jacks to stop her struggling. She wanted him to rip Chaos off her chest so that he could pin her to the bed instead. Evangeline took a rasping breath, and her gaze collided with Jacks' once more. He scrubbed a hand over his jaw. With Evangeline's heightened senses, she could hear it clench under his palm. Then she heard the scrape of Jacks' boots as he sharply turned and disappeared down the hall.

We, newbies and young programmers, don't like chaos because it makes us dependent on experts. We have to beg for information and feel bad

If a man living in the world cannot even manage the little plot around him, what need is there for him to cast his gaze so far?

Behavior of a system whose parts display a choice cannot be explained by mechanical or biological models.

Leadership is therefore defined as the ability to influence those whom we do not control.

Always consider the qualifications of anyone who assumes or professes authority, what do they really know? Authorities on spirituality can rarely give a half coherent explanation of what they persuade us to believe they know. They achieve authority by stage management and then exploit audience suggestibility. Same old trick they have pulled for thousands of years.

A person who finds grace never lacks the courage to endure, remain resolute in principles and action in the face of an easy collapse into anger, insanity, and self-destruction when living in an increasing chaotic world filled with armed conflict, terrorism, and cultural discord.

I know the world seems terrifying right now and the future seems bleak. Just remember human beings have always managed to find the greatest strength within themselves during the darkest hours. When faced with the worst horrors the world has to offer, a person either cracks and succumbs to ugliness, or they salvage the inner core of who they are and fight to right wrongs. Never Let hatred, fear, and ignorance get the best of you. Keep bettering yourself so you can make the world around you better, for nothing can improve without the brightest, bravest, kindest, and most imaginative individuals rising above the chaos.

These Diderots and d'Alemberts and Voltaires and Rousseaus or whatever names these scribblers have - there are even clerics among them and gentleman of noble birth! - they've finally managed to infect the whole society with their perfidious fidgets, with their sheer delight in discontent and their unwillingness to be satisfied with anything in this world, in short, with the boundless chaos that reigns inside their own heads!

And gradually it dawned on him, if a dawning can take place in total blackness, that his life has consisted of a run of rehearsals for a play he had failed to take part in. And that what he needed to do from now on, if there was going to be a now on, was abandon his morbid quest for order and treat himself to a little chaos, on the grounds that while order was demonstrably no substitute for happiness, chaos might open the way to it.

Only man will inflict suffering for the sake of suffering. That is the best definition of evil I have been able to formulate. Animals can’t manage that, but humans, with their excruciating, semi-divine capacities, most certainly can.

It needs saying from the outset that it's always very easy to declare that other people are idiots, but only if you forget how idiotically difficult being human is. ... Because there's such an unbelievable amount that we're all supposed to be able to cope with these days. ... Some of us never manage to get the chaos under control. ... So we learn to pretend.

Tired of his lack of understanding, she asked him for an unusual birthday gift: that for one day he would take care of the domestic chores. He accepted in amusement, and indeed took charge of the house at dawn. He served a splendid breakfast, but he forgot that fried eggs did not agree with her and that she did not drink café con leche. Then he ordered a birthday luncheon for eight guests and gave instructions for tidying the house, and he tried so hard to manage better than she did that before noon he had to capitulate without a trace of embarrassment. From the first moment he realized he did not have the slightest idea where anything was, above all in the kitchen, and the servants let him upset everything to find each item, for they were playing the game too. At ten o’clock no decisions had been made regarding lunch because the housecleaning was not finished yet, the bedroom was not straightened, the bathroom was not scrubbed; he forgot to replace the toilet paper, change the sheets, and send the coachmen for the children, and he confused the servants’ duties: he told the cook to make the beds and set the chambermaids to cooking. At eleven o’clock, when the guests were about to arrive, the chaos in the house was such that Fermina Daza resumed command, laughing out loud, not with the triumphant attitude she would have liked but shaken instead with compassion for the domestic helplessness of her husband. He was bitter and offered the argument he always used: “Things did not go as badly for me as they would for you if you tried to cure the sick.” But it was a useful lesson, and not for him alone. Over the years they both reached the same wise conclusion by different paths: it was not possible to live together in any way, or love in any other way, and nothing in this world was more difficult than love.

His master plan to get them all out the door early met its first check of the day when he opened his closet door to discover that Zap the Cat, having penetrated the security of Vorkosigan House through Miles's quisling cook, had made a nest on the floor among his boots and fallen clothing to have kittens. Six of them. Zap ignored his threats about the dire consequences of attacking an Imperial Auditor, and purred and growled from the dimness in her usual schizophrenic fashion. Miles gathered his nerve and rescued his best boots and House uniform, at a cost of some high Vor blood, and sent them downstairs for a hasty cleaning by the overworked Armsman Pym. The Countess, delighted as ever to find her biological empire increasing, came in thoughtfully bearing a cat-gourmet tray prepared by Ma Kosti that Miles would have had no hesitation in eating for his own breakfast. In the general chaos of the morning, however, he had to go down to the kitchen and scrounge his meal. The Countess sat on the floor and cooed into his closet for a good half-hour, and not only escaped laceration, but managed to pick up, sex, and name the whole batch of little squirming furballs before tearing herself away to hurry and dress.

Somehow, miraculously, they forced themselves, told themselves they were going to live. They wrote themselves new lives. Fictions, perhaps, but what did it matter? They had kept the chaos at bay. They had managed to stop cursing the darkness. They’d lit a torch.

Imagine the case of someone supervising an exceptional team of workers, all of them striving towards a collectively held goal; imagine them hardworking, brilliant, creative and unified. But the person supervising is also responsible for someone troubled, who is performing poorly, elsewhere. In a fit of inspiration, the well-meaning manager moves that problematic person into the midst of his stellar team, hoping to improve him by example. What happens?—and the psychological literature is clear on this point.64 Does the errant interloper immediately straighten up and fly right? No. Instead, the entire team degenerates. The newcomer remains cynical, arrogant and neurotic. He complains. He shirks. He misses important meetings. His low-quality work causes delays, and must be redone by others. He still gets paid, however, just like his teammates. The hard workers who surround him start to feel betrayed. “Why am I breaking myself into pieces striving to finish this project,” each thinks, “when my new team member never breaks a sweat?” The same thing happens when well-meaning counsellors place a delinquent teen among comparatively civilized peers. The delinquency spreads, not the stability.65 Down is a lot easier than up.

lawyers. An error at the hour of signing a big contract, or negotiating an acquisition, could easily cost you millions, or be the deciding factor between summers in Ibiza with your model girlfriend or taking a consolation-prize job as product manager at Oracle instead (look,

But not everyone who is failing is a victim, and not everyone at the bottom wishes to rise, although many do, and many manage it. Nonetheless, people will often accept or even amplify their own suffering, as well as that of others, if they can brandish it as evidence of the world’s injustice. There is no shortage of oppressors among the downtrodden, even if, given their lowly positions, many of them are only tyrannical wannabes. It’s the easiest path to choose, moment to moment, although it’s nothing but hell in the long run.

Sometimes the defeat can have even more severe consequences. If a dominant lobster is badly defeated, its brain basically dissolves. Then it grows a new, subordinate’s brain—one more appropriate to its new, lowly position.8 Its original brain just isn’t sophisticated to manage the transformation from king to bottom dog without virtually complete dissolution and regrowth. Anyone who has experienced a painful transformation after a serious defeat in romance or career may feel some sense of kinship with the once successful crustacean.

Emotionally intelligent people have an ability to manage stress as it happens and remain calm through chaos.

She did it on purpose," hissed Treble. "I know she did. But why? Why expose Childersin, and then cause so much chaos that we cannot pursue him properly? I know him. Even now he will be looking to turn all this to his advantage. Men – be alert. He will probably try to have me assassinated any moment n—" Enquirer Treble had a good set of instincts. Two faint, metallic scraping sounds caught her ear, one to her left and one to her right, and before her mind had even registered them as the sound of drawing swords she had already flung herself to the ground. Looking up, she saw that her two bodyguards had managed to impale each other, whilst stabbing at the place she had been a moment before. They crumpled to the ground, one even managing a surprised Face before he expired. "Not again," snarled Treble as she clambered to her feet. "Core of the Earth! Is there anybody working for me who is actually working for me?

Dogmatic belief in the central axioms of Christianity (that Christ’s crucifixion redeemed the world; that salvation was reserved for the hereafter; that salvation could not be achieved through works) had three mutually reinforcing consequences: First, devaluation of the significance of earthly life, as only the hereafter mattered. This also meant that it had become acceptable to overlook and shirk responsibility for the suffering that existed in the here-and-now; Second, passive acceptance of the status quo, because salvation could not be earned in any case through effort in this life (a consequence that Marx also derided, with his proposition that religion was the opiate of the masses); and, finally, third, the right of the believer to reject any real moral burden (outside of the stated belief in salvation through Christ), because the Son of God had already done all the important work. It was for such reasons that Dostoevsky, who was a great influence on Nietzsche, also criticized institutional Christianity (although he arguably managed it in a more ambiguous but also more sophisticated manner).

Managing a combined deal between Facebook and Twitter was like trying to engineer simultaneous orgasm between a premature ejaculator and a frigid woman: nigh impossible, fraught with danger, and requiring a very steady hand.

The thing about anger though is, while it is an energy that creates movement when channelled positively, it can devolve into chaos when it isn’t managed well. I think that there is huge progress happening, but alongside it is a volatile undercurrent that we need to be very aware of. It doesn’t feel like the safest time to speak out if you’re going to say anything that might be a bit challenging, and that is a dangerous mindset for us to get into.

Traffic was in confusion for several days. For red to mean "stop' was considered impossibly counterrevolutionary. It should of course mean "go." And traffic should not keep to the right, as was the practice, it should be on the left. For a few days we ordered the traffic policemen aside and controlled the traffic ourselves. I was stationed at a street corner telling cyclists to ride on the left. In Chengdu there were not many cars or traffic lights, but at the few big crossroads there was chaos. In the end, the old rules reasserted themselves, owing to Zhou Enlai, who managed to convince the Peking Red Guard leaders. But the youngsters found justifications for this: I was told by a Red Guard in my school that in Britain traffic kept to the left, so ours had to keep to the right to show our anti-imperialist spirit. She did not mention America. As a child I had always shied away from collective activity. Now, at fourteen, I felt even more averse to it. I suppressed this dread because of the constant sense of guilt I had come to feel, through my education, when I was out of step with Mao. I kept telling myself that I must train my thoughts according to the new revolutionary theories and practices. If there was anything I did not understand, I must reform myself and adapt. However, I found myself trying very hard to avoid militant acts such as stopping passersby and cutting their long hair, or narrow trouser legs, or skirts, or breaking their semi-high-heeled shoes. These things had now become signs of bourgeois decadence, according to the Peking Red Guards. My own hair came to the critical attention of my schoolmates. I had to have it cut to the level of my earlobes. Secretly, though much ashamed of myself for being so "petty bourgeois," I shed tears over losing my long plaits. As a young child, my nurse had a way of doing my hair which made it stand up on top of my head like a willow branch. She called it "fireworks shooting up to the sky." Until the early 1960s I wore my hair in two coils, with rings of little silk flowers wound around them. In the mornings, while I hurried through my breakfast, my grandmother or our maid would be doing my hair with loving hands. Of all the colors for the silk flowers, my favorite was pink.

How, then, do terrorists manage to dominate the headlines and change the political situation throughout the world? By provoking their enemies to overreact. In essence, terrorism is a show. Terrorists stage a terrifying spectacle of violence that captures our imagination and makes us feel as if we are sliding back into medieval chaos. Consequently states often feel obliged to react to the theatre of terrorism with a show of security, orchestrating immense displays of force, such as the persecution of entire populations or the invasion of foreign countries. In most cases, this overreaction to terrorism poses a far greater threat to our security than the terrorists themselves.

She described how Camus’s aphorism “One must imagine Sisyphus happy” helps her fight back against unproductive feelings of meaninglessness. If we consider, like Camus, Sisyphus at the foot of his mountain, we can see that he is smiling. He is content in his task of defying the Gods, the journey more important than the goal. To achieve a beginning, a middle, an end, a meaning to the chaos of creation—that's more than any deity seems to manage: But it's what writers do. So I tidy the desk, even polish it up a bit, stick some flowers in a vase and start. As I begin a novel I remind myself as ever of Camus's admonition that the purpose of a writer is to keep civilization from destroying itself. And even while thinking, well, fat chance! I find courage, reach for the heights, and if the rock keeps rolling down again so it does. What the hell, start again. Rewrite. Be of good cheer. Smile on, Sisyphus!

If a dominant lobster is badly defeated, its brain basically dissolves. Then it grows a new, subordinate’s brain—one more appropriate to its new, lowly position. 8 Its original brain just isn’t sophisticated to manage the transformation from king to bottom dog without virtually complete dissolution and regrowth. Anyone who has experienced a painful transformation after a serious defeat in romance or career may feel some sense of kinship with the once successful crustacean.

You make plans and decisions assuming randomness and chaos are for chumps. The illusion of control is a peculiar thing because it often leads to high self-esteem and a belief your destiny is yours for the making more than it really is. This over-optimistic view can translate into actual action, rolling with the punches and moving ahead no matter what. Often, this attitude helps lead to success. Eventually, though, most people get punched in the stomach by life. Sometimes, the gut-punch doesn’t come until after a long chain of wins, until you’ve accumulated enough power to do some serious damage. This is when wars go awry, stock markets crash, and political scandals spill out into the media. Power breeds certainty, and certainty has no clout against the unpredictable, whether you are playing poker or running a country. Psychologists point out these findings do not suggest you should throw up your hands and give up. Those who are not grounded in reality, oddly enough, often achieve a lot in life simply because they believe they can and try harder than others. If you focus too long on your lack of power, you can slip into a state of learned helplessness that will whirl you into a negative feedback loop of depression. Some control is necessary or else you give up altogether. Langer proved this when studying nursing homes where some patients were allowed to arrange their furniture and water plants—they lived longer than those who had had those tasks performed by others. Knowing about the illusion of control shouldn’t discourage you from attempting to carve a space for yourself out of whatever field you want to tackle. After all, doing nothing guarantees no results. But as you do so, remember most of the future is unforeseeable. Learn to coexist with chaos. Factor it into your plans. Accept that failure is always a possibility, even if you are one of the good guys; those who believe failure is not an option never plan for it. Some things are predictable and manageable, but the farther away in time an event occurs, the less power you have over it. The farther away from your body and the more people involved, the less agency you wield. Like a billion rolls of a trillion dice, the factors at play are too complex, too random to truly manage. You can no more predict the course of your life than you could the shape of a cloud. So seek to control the small things, the things that matter, and let them pile up into a heap of happiness. In the bigger picture, control is an illusion anyway.

The truth is, there are no alternate realities. At least not the way Penny describes them. Maybe an infinite multiverse is born from every action, whether it’s two atoms colliding or two people. Maybe reality is constantly fluctuating around us, but our senses aren’t equipped to detect those quantum variations. Maybe that’s what our senses are, an ungainly organic sieve through which the chaos of existence is filtered into something manageable enough that you can get out of bed in the morning . Maybe the totality of what we perceive with our senses is as clumsy a portrait of reality as a child’s chalk drawing on a sidewalk compared to the face of the woman you’re already falling in love with lying next to you in a mess of sheets and blankets, her lips still pursed as they pull away from your mouth.

I may not, perhaps, be forgiven for introducing sober matters with a frivolous notion, but the problem of making sense out of the seeming chaos of experience reminds me of my childish desire to send someone a parcel of water in the mail. The recipient unties the string, releasing the deluge in his lap. But the game would never work, since it is irritatingly impossible to wrap and tie a pound of water in a paper package. There are kinds of paper which won’t disintegrate when wet, but the trouble is to get the water itself into any manageable shape, and to tie the string without bursting the bundle. The more one studies attempted solutions to problems in politics and economics, in art, philosophy, and religion, the more one has the impression of extremely gifted people wearing out their ingenuity at the impossible and futile task of trying to get the water of life into neat and permanent packages.

it’s misguided to assume that just because his son could handle himself well in one moment, he’d always be able to do so. And that when his son didn’t manage his feelings and behaviors, it wasn’t evidence that he was spoiled and needed stricter discipline. Rather, he needed understanding and help, and through emotional connection and setting limits, the father could increase and expand his son’s capacity. The truth is that for all of us, our capacity fluctuates given our state of mind and state of body, and these states are influenced by so many factors—especially in the case of a developing brain in a developing child.

You're supposed to have a job, and somewhere to live, and a family, and you're supposed to pay taxes and have clean underwear and remember the password to your damn Wi-fi. Some of us never manage to get the chaos under control, so our lives simply carry on, the world spinning through space at two million miles an hour while we bounce about on its surface like so many lost socks. Our hearts are bars of soap that we keep loosing hold of; the moment we relax, they drift off and fall in love and get broken, all in the wink of an eye. We're not in control. So we learn to pretend, all the time, about our jobs and our marriages and our children and everything else.

If you shirk the responsibility of confronting the unexpected, even when it appears in manageable doses, reality itself will become unsustainably disorganized and chaotic. Then it will grow bigger and swallow all order, all sense, and all predictability. Ignored reality transforms itself (reverts back) into the great Goddess of Chaos, the great reptilian Monster of the Unknown—the great predatory beast against which mankind has struggled since the dawn of time. If the gap between pretence and reality goes unmentioned, it will widen, you will fall into it, and the consequences will not be good. Ignored reality manifests itself in an abyss of confusion and suffering.

There are people like Senhor José everywhere, who fill their time, or what they believe to be their spare time, by collecting stamps, coins, medals, vases, postcards, matchboxes, books, clocks, sport shirts, autographs, stones, clay figurines, empty beverage cans, little angels, cacti, opera programmes, lighters, pens, owls, music boxes, bottles, bonsai trees, paintings, mugs, pipes, glass obelisks, ceramic ducks, old toys, carnival masks, and they probably do so out of something that we might call metaphysical angst, perhaps because they cannot bear the idea of chaos being the one ruler of the universe, which is why, using their limited powers [...], they attempt to impose some order on the world, and for a short while they manage it, but only as long as they are there to defend their collection, because when the day comes when it must be dispersed, and that day always comes, either with their death or when the collector grows weary, everything goes back to its beginnings, everything returns to chaos.

There would be, in other words, one chief of staff in name—the unimportant one—and various others, more important, in practice, ensuring both chaos and Trump’s own undisputed independence. Jim Baker, chief of staff for both Ronald Reagan and George H. W. Bush and almost everybody’s model for managing the West Wing, advised Priebus not to take the job.

As actor and comedian Lily Tomlin once said, “The road to success is always under construction.” So don’t allow yourself to be detoured from getting to your ONE Thing. Pave your way with the right people and place. BIG IDEAS Start saying “no.” Always remember that when you say yes to something, you’re saying no to everything else. It’s the essence of keeping a commitment. Start turning down other requests outright or saying, “No, for now” to distractions so that nothing detracts you from getting to your top priority. Learning to say no can and will liberate you. It’s how you’ll find the time for your ONE Thing. Accept chaos. Recognize that pursuing your ONE Thing moves other things to the back burner. Loose ends can feel like snares, creating tangles in your path. This kind of chaos is unavoidable. Make peace with it. Learn to deal with it. The success you have accomplishing your ONE Thing will continually prove you made the right decision. Manage your energy. Don’t sacrifice your health by trying to take on too much. Your body is an amazing machine, but it doesn’t come with a warranty, you can’t trade it in, and repairs can be costly. It’s important to manage your energy so you can do what you must do, achieve what you want to achieve, and live the life you want to live. Take ownership of your environment. Make sure that the people around you and your physical surroundings support your goals. The right people in your life and the right physical environment on your daily path will support your efforts to get to your ONE Thing. When both are in alignment with your ONE Thing, they will supply the optimism and physical lift you need to make your ONE Thing happen. Screenwriter Leo Rosten pulled everything together for us when he said, “I cannot believe that the purpose of life is to be happy. I think the purpose of life is to be useful, to be responsible, to be compassionate. It is, above all, to matter, to count, to stand for something, to have made some difference that you lived at all.” Live with Purpose, Live by Priority, and Live for Productivity. Follow these three for the same reason you make the three commitments and avoid the four thieves—because you want to leave your mark. You want your life to matter. 18

Because there’s such an unbelievable amount that we’re all supposed to be able to cope with these days. You’re supposed to have a job, and somewhere to live, and a family, and you’re supposed to pay taxes and have clean underwear and remember the password to your damn Wi-Fi. Some of us never manage to get the chaos under control, so our lives simply carry on, the world spinning through space at two million miles an hour while we bounce about on its surface like so many lost socks. Our hearts are bars of soap that we keep losing hold of; the moment we relax, they drift off and fall in love and get broken, all in the wink of an eye. We’re not in control. So we learn to pretend, all the time, about our jobs and our marriages and our children and everything else. We pretend we’re normal, that we’re reasonably well educated, that we understand “amortization levels” and “inflation rates.” That we know how sex works. In truth, we know as much about sex as we do about USB leads, and it always takes us four tries to get those little buggers in. (Wrong way round, wrong way round, wrong way round, there! In!) We pretend to be good parents when all we really do is provide our kids with food and clothing and tell them off when they put chewing gum they find on the ground in their mouths. We tried keeping tropical fish once and they all died. And we really don’t know more about children than tropical fish, so the responsibility frightens the life out of us each morning. We don’t have a plan, we just do our best to get through the day, because there’ll be another one coming along tomorrow.

CLARITIES OF FAITH Not that there are no clarities in the life of faith. There are. Vast, soaring harmonies; deep, satisfying meanings; rich, textured experiences. But these clarities develop from within. They cannot be imposed from without. They cannot be hurried. It is not a matter of hurriedly arranging "dead things into a dead mosaic, but of living forces into a great equilibrium."' The clarities of faith are organic and personal, not mechanical and institutional. Faith invades the muddle; it does not eliminate it. Peace develops in the midst of chaos. Harmony is achieved slowly, quietly, unobtrusively-like the effects of salt and light. Such clarities result from a courageous commitment to God, not from controlling or being controlled by others. Such clarities come from adventuring deep into the mysteries of God's will and love, not by cautiously managing and moralizing in ways that minimize risk and guarantee self-importance. These clarities can only be experienced in acts of faith and only recognized with the eyes of faith. Jeremiah's life was brilliantly supplied with such clarities, but they were always surrounded by hopeless disarray. Sometimes devout and sometimes despairing, Jeremiah doubted himself and God. But these internal agonies never seemed to have interfered with his vocation and his commitment. He argued with God but he did not abandon him. He was clear

Project managers don’t write code, they don’t test the use cases, and they’re not designing the interface. You know what a good project manager does? They are chaos-destroying machines, and each new person you bring onto your team, each dependency you create, adds hard-to-measure entropy to your team. A good project manager thrives on measuring, controlling, and crushing entropy. You did this easily when you were a team of five, but if you’re going to succeed at 105, what was done organically now needs to be done mechanically.

For the average American or European, Coca-Cola poses a far deadlier threat than al-Qaeda. How, then, do terrorists manage to dominate the headlines and change the political situation throughout the world? By provoking their enemies to overreact. In essence, terrorism is a show. Terrorists stage a terrifying spectacle of violence that captures our imagination and makes us feel as if we are sliding back into medieval chaos. Consequently states often feel obliged to react to the theatre of terrorism with a show of security, orchestrating immense displays of force, such as the persecution of entire populations or the invasion of foreign countries. In most cases, this overreaction to terrorism poses a far greater threat to our security than the terrorists themselves. Terrorists are like a fly that tries to destroy a china shop. The fly is so weak that it cannot budge even a single teacup. So it finds a bull, gets inside its ear and starts buzzing. The bull goes wild with fear and anger, and destroys the china shop. This is what happened in the Middle East in the last decade.

Newton Pulsifer had never had a cause in his life. Nor had he, as far as he knew, ever believed in anything. It had been embarrassing, because he quite wanted to believe in something, since he recognized that belief was the lifebelt that got most people through the choppy waters of Life. He’d have liked to believe in a supreme God, although he’d have preferred a half-hour’s chat with Him before committing himself, to clear up one or two points. He’d sat in all sorts of churches, waiting for that single flash of blue light, and it hadn’t come. And then he’d tried to become an official Atheist and hadn’t got the rock-hard, self-satisfied strength of belief even for that. And every single political party had seemed to him equally dishonest. And he’d given up on ecology when the ecology magazine he’d been subscribing to had shown its readers a plan of a self-sufficient garden, and had drawn the ecological goat tethered within three feet of the ecological beehive. Newt had spent a lot of time at his grandmother’s house in the country and thought he knew something about the habits of both goats and bees, and concluded therefore that the magazine was run by a bunch of bib-overalled maniacs. Besides, it used the word “community” too often; Newt had always suspected that people who regularly used the word “community” were using it in a very specific sense that excluded him and everyone he knew. Then he’d tried believing in the Universe, which seemed sound enough until he’d innocently started reading new books with words like Chaos and Time and Quantum in the titles. He’d found that even the people whose job of work was, so to speak, the Universe, didn’t really believe in it and were actually quite proud of not knowing what it really was or even if it could theoretically exist. To Newt’s straightforward mind this was intolerable. Newt had not believed in the Cub Scouts and then, when he was old enough, not in the Scouts either. He was prepared to believe, though, that the job of wages clerk at United Holdings [Holdings] PLC, was possibly the most boring in the world. This is how Newton Pulsifer looked as a man: if he went into a phone booth and changed, he might manage to come out looking like Clark Kent.

Two decades after its first democratic election, South Africa ranks as the most unequal country on Earth.1 A host of policy tools could patch each of South Africa’s ills in piecemeal fashion, yet one force would unquestionably improve them all: economic growth.2 Diminished growth lowers living standards. With 5 percent annual growth, it takes just fourteen years to double a country’s GDP; with 3 percent growth, it takes twenty-four years. In general, emerging economies with a low asset base need to grow faster and accumulate a stock of assets more quickly than more developed economies in which basic living standards are already largely met. Meaningfully increasing per capita income is a critical way to lift people’s living standards and take them out of poverty, thereby truly changing the developmental trajectory of the country. South Africa has managed to push growth above a mere 3 percent only four times since the transition from apartheid, and it has remained all but stalled under 5 percent since 2008. And the forecast for growth in years to come hovers around a paltry 1 percent. Because South Africa’s population has been growing around 1.5 percent per year since 2008, the country’s per capita income has been stagnant over the period.

This is often the primary difference between him and so many of those of us who follow him. When we encounter the many ills of the world, we find ourselves growing more and more callous toward people, more and more judgmental, less and less hopeful. Rather than seeing the hurting humanity we encounter every day as an opportunity to be the very loving presence of Jesus, we see them as reason to withdraw from it all. Faith becomes about retreating from the world when it should be about moving toward it. As we walk deeper into organized religion, we run the risk of eventually becoming fully blind to the tangible suffering around us, less concerned about mending wounds or changing systems, and more preoccupied with saving or condemning souls. In this way, the spiritual eyes through which we see the world change everything. If our default lens is sin, we tend to look ahead to the afterlife, but if we focus on suffering, we’ll lean toward presently transforming the planet in real time—and we’ll create community accordingly. The former seeks to help people escape the encroaching moral decay by getting them into heaven; the latter takes seriously the prayer Jesus teaches his disciples, that they would make the kingdom come—that through lives resembling Christ and work that perpetuates his work, we would actually bring heaven down. Practically speaking, sin management seems easier because essentially all that is required of us is to preach, to call out people’s errors and invite them to repentance, and to feel we’ve been faithful. But seeing suffering requires us to step into the broken, jagged chaos of people’s lives to be agents of healing and change. It’s far more time consuming and much more difficult to do as a faith community. It is a lot easier to train preachers to lead people in a Sinner’s Prayer than it is to equip them to address the systematic injustices around them.

Concentration can sometimes become difficult if an assignment appears overwhelming. In this case, try breaking down the assignment into more ‘do-able’ tasks. If you have to research a report, write it up and present it, make the researching a goal in itself. Once that’s done, the second step, outlining it, becomes easier. Writing it up becomes your third goal; and then, finally, focus on the final step: presenting your findings. Broken down into four manageable chunks, it becomes easier for each one to be pursued with effortless concentration. Concentration dispels chaos and brings in order. And who can deny that from an organised mind emerges a powerful memory?

Things didn’t seem promising initially. I arrived like everyone else did, after swearing that I wasn’t a spy or guilty of moral turpitude, and that I hadn’t got any snails. In the first, bewildering minutes outside JFK, on a Friday night in the rain, I stared out at veering yellow cabs, airport staff screaming abuse at cowboy operators, sleek limos nosing along the bedlam, the whole teetering on the brink of chaos. I thought, as many people do, This is impossible. I won’t be able to manage this. But then, we do manage- we manage to get into the city without being murdered, and wake up the next day still alive, and shortly afterwards we are striding down Broadway in the sun.

Many aspects of how the Chinese political class manages its economy are antithetical to the Western values of democracy and free markets. But this stance has not put off foreign investors, who are attracted to the government’s willingness to prioritize physical infrastructure, political security, and stability over the health of the population, transparency in decision making, and transparency in the rule of law (if not necessarily the system of governance). In essence, the pursuit of economic growth overrides any views on the political system they invest in. Currently China’s political class has a strategy to evolve from an investment-led exporting economy to one more in line with Western economies, relying on domestic consumption. The transition to this new economic equilibrium will not be linear. China will likely experience significant economic volatility and market gyrations as the structure of its economy shifts. There is also mounting skepticism about China’s ability to manage its debt levels, and the country’s lack of individual political freedoms will continue to hamper its growth prospects. But Chinese policymakers will, no doubt, be focused on continuing to show economic progress in advance of two target dates: 2021—one hundred years after the formation of the Communist Party—and 2049, one hundred years after the formation of the People’s Republic of China.

Okay, I’m going to tell you what I think. It’s like this,” he said grimly. “Quit or don’t quit. Take the promotion or not take it. But, if you take the graveyard shift, mark my words, we will eventually—I don’t know how, and I don’t know when—live to regret it.” Without saying another word he walked inside. In bed Alexander let her kiss his hands. He was on his back, and Tatiana sidled up to him naked, kneeling by his side. Taking his hands, she kissed them slowly, digit by digit, knuckle by knuckle, pressing them to her trembling breasts, but when she opened her mouth to speak, Alexander took his hands away. “I know what you’re about to do,” he said. “I’ve been there a thousand times. Go ahead. Touch me. Caress me. Whisper to me. Tell me first you don’t see my scars anymore, then make it all right. You always do, you always manage to convince me that whatever crazy plan you have is really the best for you and me,” he said. “Returning to blockaded Leningrad, escaping to Sweden, Finland, running to Berlin, the graveyard shift. I know what’s coming. Go ahead, I’ll be good to you right back. You’re going to try to make me all right with you staying in Leningrad when I tell you that to save your hard-headed skull you must return to Lazarevo? You want to convince me that escaping through enemy territory across Finland’s iced-over marsh while pregnant is the only way for us? Please. You want to tell me that working all Friday night and not sleeping in my bed is the best thing for our family? Try. I know eventually you’ll succeed.” He was staring at her blonde and lowered head. “Even if you don’t,” he continued, “I know eventually, you’ll do what you want anyway. I don’t want you to do it. You know you should be resigning, not working graveyard—nomenclature, by the way, that I find ironic for more reasons that I care to go into. I’m telling you here and now, the path you’re taking us on is going to lead to chaos and discord not order and accord. It’s your choice, though. This defines you—as a nurse, as a woman, as a wife—pretend servitude. But you can’t fool me. You and I both know what you’re made of underneath the velvet glove: cast iron.” When Tatiana said nothing, Alexander brought her to him and laid her on his chest. “You gave me too much leeway with Balkman,” he said, kissing her forehead. “You kept your mouth shut too long, but I’ve learned from your mistake. I’m not keeping mine shut—I’m telling you right from the start: you’re choosing unwisely. You are not seeing the future. But you do what you want.” Kneeling next to him, she cupped him below the groin into one palm, kneading him gently, and caressed him back and forth with the other. “Yes,” he said, putting his arms under his head and closing his eyes. “You know I love that, your healing stroke. I’m in your hands.” She kissed him and whispered to him, and told him she didn’t see his scars anymore, and made it if not all right then at least forgotten for the next few hours of darkness.

If you could have a gigantic billboard anywhere with anything on it, what would it say and why? “Discipline equals freedom.” Everyone wants freedom. We want to be physically free and mentally free. We want to be financially free and we want more free time. But where does that freedom come from? How do we get it? The answer is the opposite of freedom. The answer is discipline. You want more free time? Follow a more disciplined time-management system. You want financial freedom? Implement long-term financial discipline in your life. Do you want to be physically free to move how you want, and to be free from many health issues caused by poor lifestyle choices? Then you have to have the discipline to eat healthy food and consistently work out. We all want freedom. Discipline is the only way to get it. What is one of the best or most worthwhile investments you’ve ever made? Ever since I have had a home with a garage, I have had a gym in my garage. It is one of the most important factors in allowing me to work out every day regardless of the chaos and mayhem life delivers. The convenience of being able to work out any time, without packing a gym bag, driving, parking, changing, then waiting for equipment . . . The home gym is there for you. No driving. No parking. No little locker to cram your gear into. In your home gym, you never wait for equipment. It is waiting for you. Always. And, perhaps most important: You can listen to whatever music you want, as loud as you want. GET SOME.

You might get up at noon and work at home in your dressing gown, in a pigsty of a living room. You might check into a different hotel room every day and work on the bed. Your creative process and working habits might look like total chaos to an outsider, but if they work for you, that’s all that matters. And there will be some method in the madness – patterns in your daily activities that are vital to your creativity. These are the things you need to do to keep your imagination alive – whether it’s sitting at a desk by 6am, using the same pen, notebook or make of computer, hitch-hiking across America, putting rotten apples in your desk so that the scent wafts into your nostrils as you work, or sitting in your favourite café with a glass of absinthe.

Most Western managers believe that long-term success flows from a state of stability, harmony, predictability, discipline, and consensus-a state that I refer to as stable equilibrium. This belief leads them to demand general prescriptions that they can immediately convert into successful action. The most popular prescriptions are to formulate a vision of an organization's future state, to prepare long-term plans to realize that vision, to set strategic milestones and monitor achievements against those plans, to write mission statements and persuade people to share the same culture, to encourage widespread participation and consensus in decision making, and to install control systems that allow top executives to set the organization's direction and stay in command.

Despite the chaos that was tearing her head apart, Tevi understood what scene Yenneg was attempting to play out, with herself as a conscripted actor. She needed to force out an explanation or denial, but no words could get past her lips. Jemeryl's presence was paralysing her, an effect far more irresistible than anything Yenneg had achieved. Tevi watched Jemeryl take another few steps forwards and then crouch down so that their eyes were no more than a foot apart. Tevi thought she would die from the shock. Yet somehow, she forced her mouth to shape the words, "Wine. Love potion." Her voice was not loud enough even to count as a whisper. Certainly nobody else in the room would have heard, yet Tevi could not control her breathing to manage anything else. At first Jemeryl showed no sign of comprehension, but then suddenly, the bewilderment on her face transformed into fury. She leapt up, her arms moving in a blurred aggressive swirl. The gesture ended with an action like hurling a ball. Blue fire erupted from Jemeryl's hands and shot towards Yenneg. The other sorcerer had obviously recognised the gesture and made an effort to protect himself. A shimmering shield sprung up before Yenneg, but it was not strong enough, and the shockwave knocked him off his feet. His shoulders slammed into the wall behind him and he crumpled to the floor. Jemeryl had been telling the truth when she claimed to vastly excel the acolytes in magical ability, not that Tevi had ever entertained doubts. Jemeryl's hands moved again, and this time Yenneg was sprawled on the floor and in no state to mount a defence. A second bolt of blue fire burst in his direction. Lightning in the form of a whip snapped across the room, intercepting Jemeryl's attack before it struck. The diverted fireball hit the wall of the summerhouse two feet from Yenneg's head and smashed through it, as if it were a stone going through wet paper.

The Russian goal was to quickly harness the power of personal access that social media gives and craft metanarratives and distribute in such a way that the enemy population can be turned against their own government. Opinion polls, news coverage, and street talk can be shifted by changing the perception of the populace. Social media not only weaponizes opinion, it gives the attacker the ability to act as puppeteer for an entire foreign nation. Two Russian information warfare officers wrote a treatise describing the combat effects of weaponized news and social media: “The mass media today can stir up chaos and confusion in government and military management of any country and instill ideas of violence, treachery, and immorality, and demoralize the public. Put through this treatment, the armed forces personnel and public of any country will not be ready for active defense.”1 Additionally, the Russians make no distinction between using these activities in wartime and “peace.” The Russian Federation will deploy information warfare and propaganda persistently in a constant effort to keep adversaries off balance. When it comes to information warfare, such distinctions of peacetime and wartime fade away.

Dogmatic belief in the central axioms of Christianity (that Christ’s crucifixion redeemed the world; that salvation was reserved for the hereafter; that salvation could not be achieved through works) had three mutually reinforcing consequences: First, devaluation of the significance of earthly life, as only the hereafter mattered. This also meant that it had become acceptable to overlook and shirk responsibility for the suffering that existed in the here-and-now; Second, passive acceptance of the status quo, because salvation could not be earned in any case through effort in this life (a consequence that Marx also derided, with his proposition that religion was the opiate of the masses); and, finally, third, the right of the believer to reject any real moral burden (outside of the stated belief in salvation through Christ), because the Son of God had already done all the important work. It was for such reasons that Dostoevsky, who was a great influence on Nietzsche, also criticized institutional Christianity (although he arguably managed it in a more ambiguous but also more sophisticated manner). In his masterwork, The Brothers Karamazov, Dostoevsky has his atheist superman, Ivan, tell a little story, “The Grand Inquisitor.”145 A brief review is in order.

My dear, dear ladies,” Sir Francis effused as he hastened forward, “what a long-awaited delight this is!” Courtesy demanded that he acknowledge the older lady first, and so he turned to her. Picking up Berta’s limp hand from her side, he presed his lips to it and said, “Permit me to introduce myself. I am Sir Francis Belhaven.” Lady Berta curtsied, her fear-widened eyes fastened on his face, and continued to press her handkerchief to her lips. To his astonishment, she did not acknowledge him at all; she did not say she was charmed to meet him or inquire after his health. Instead, the woman curtsied again. And once again. “There’s hardly a need for all that,” he said, covering his puzzlement with forced jovially. “I’m only a knight, you know. Not a duke or even an earl.” Lady Berta curtsied again, and Elizabeth nudged her sharply with her elbow. “How do!” burst out the plump lady. “My aunt is a trifle-er-shy with strangers,” Elizabeth managed weakly. The sound of Elizabeth Cameron’s soft, musical voice made Sir Francis’s blood sing. He turned with unhidden eagerness to his future bride and realized that it was a bust of himself that Elizabeth was clutching so protectively, so very affectionately to her bosom. He could scarcely contain his delight. “I knew it would be this way between us-no pretense, no maidenly shyness,” he burst out, beaming at her blank, wary expression as he gently took the bust of himself from Elizabeth’s arms. “But, my lovely, there’s no need for you to caress a hunk of clay when I am here in the flesh.” Momentarily struck dumb, Elizabeth gaped at the bust she’d been holding as he first set it gently upon its stand, then turned expectantly to her, leaving her with the horrifying-and accurate-thought that he now expected her to reach out and draw his balding head to her bosom. She stared at him, her mind in paralyzed chaos. “I-I would ask a favor of you, Sir Francis,” she burst out finally. “Anything, my dear,” he said huskily. “I would like to-to rest before supper.” He stepped back, looking disappointed, but then he recalled his manners and reluctantly nodded. “We don’t keep country hours. Supper is at eight-thirty.” For the first time he took a moment to really look at her. His memories of her exquisite face and delicious body had been so strong, so clear, that until then he’d been seeing the Lady Elizabeth Cameron he’d met long ago. Now he belatedly registered the stark, unattractive gown she wore and the severe way her hair was dressed. His gaze dropped to the ugly iron cross that hung about her neck, and he recoiled in shock. “Oh, and my dear, I’ve invited a few guests,” he added pointedly, his eyes on her unattractive gown. “I thought you would want to know, in order to attire yourself more appropriately.” Elizabeth suffered that insult with the same numb paralysis she’d felt since she set eyes on him. Not until the door closed behind him did she feel able to move. “Berta,” she burst out, flopping disconsolately onto the chair beside her, “how could you curtsy like that-he’ll know you for a lady’s maid before the night is out! We’ll never pull this off.” “Well!” Berta exclaimed, hurt and indignant. “Twasn’t I who was clutching his head to my bosom when he came in.” “We’ll do better after this,” Elizabeth vowed with an apologetic glance over her shoulder, and the trepidation was gone from her voice, replaced by steely determination and urgency. “We have to do better. I want us both out of here tomorrow. The day after at the very latest.” “The butler stared at my bosom,” Berta complained. “I saw him!” Elizabeth sent her a wry, mirthless smile. “The footman stared at mine. No woman is safe in this place. We only had a bit of-of stage fright just now. We’re new to playacting, but tonight I’ll carry it off. You’ll see. No matter what if takes, I’ll do it.

So it needs saying from the outset that it’s always very easy to declare that other people are idiots, but only if you forget how idiotically difficult being human is. Especially if you have other people you’re trying to be a reasonably good human being for. Because there’s such an unbelievable amount that we’re all supposed to be able to cope with these days. You’re supposed to have a job, and somewhere to live, and a family, and you’re supposed to pay taxes and have clean underwear and remember the password to your damn Wi-Fi. Some of us never manage to get the chaos under control, so our lives simply carry on, the world spinning through space at two million miles an hour while we bounce about on its surface like so many lost socks. Our hearts are bars of soap that we keep losing hold of; the moment we relax, they drift off and fall in love and get broken, all in the wink of an eye. We’re not in control. So we learn to pretend, all the time, about our jobs and our marriages and our children and everything else. We pretend we’re normal, that we’re reasonably well educated, that we understand “amortization levels” and “inflation rates.” That we know how sex works. In truth, we know as much about sex as we do about USB leads, and it always takes us four tries to get those little buggers in. (Wrong way round, wrong way round, wrong way round, there! In!) We pretend to be good parents when all we really do is provide our kids with food and clothing and tell them off when they put chewing gum they find on the ground in their mouths. We tried keeping tropical fish once and they all died. And we really don’t know more about children than tropical fish, so the responsibility frightens the life out of us each morning. We don’t have a plan, we just do our best to get through the day, because there’ll be another one coming along tomorrow. Sometimes it hurts, it really hurts, for no other reason than the fact that our skin doesn’t feel like it’s ours. Sometimes we panic, because the bills need paying and we have to be grown-up and we don’t know how, because it’s so horribly, desperately easy to fail at being grown-up. Because everyone loves someone, and anyone who loves someone has had those desperate nights where we lie awake trying to figure out how we can afford to carry on being human beings. Sometimes that makes us do things that seem ridiculous in hindsight, but which felt like the only way out at the time.