Mail Service Quotes

hermes has threatened me with slow mail. lousy Internet service and a horrible stock market if i publish this story. I hope he is just bluffing.

In particular, the State has arrogated to itself a compulsory monopoly over police and military services, the provision of law, judicial decision-making, the mint and the power to create money, unused land ("the public domain"), streets and highways, rivers and coastal waters, and the means of delivering mail...the State relies on control of the levers of propaganda to persuade its subjects to obey or even exalt their rulers.

First Google built a superior product. Then it built excitement by making it invite-only. And by steadily increasing the number of invites allowed to its existing user base, Gmail spread from person to person until it became the most popular, and in many ways the best, free e-mail service. Enormous

Local fog in Venice has a name: nebbia. It obliterates all reflections ... and everything that has a shape: buildings, people, colonnades, bridges, statues. Boat services are canceled, airplanes neither arrive, nor take off for weeks, stores are closed and mail ceases to litter one’s threshold. The effect is as though some raw hand had turned all those enfilades inside out and wrapped the lining around the city... the fog is thick, blinding, and immobile... this is a time for reading, for burning electricity all day long, for going easy on self-deprecating thoughts of coffee, for listening to the BBC World Service, for going to bed early. In short, a time for self-oblivion, induced by a city that has ceased to be seen. Unwittingly, you take your cue from it, especially if, like it, you’ve got company. Having failed to be born here, you at least can take some pride in sharing its invisibility...

William Frederick ‘Buffalo Bill’ Cody, hunter, Indian-fighter and showman, joined the Pony Express – the West’s legendary mail service – at the age of fourteen, in response to an ad which ran: ‘WANTED young skinny wiry fellows not over eighteen. Must be expert riders willing to risk death daily. Orphans preferred. Wages $25 a week.

They had no idea what it was like to live in a place that boasted one of the most sophisticated digital policing systems in the world, but no proper mail service. Emirates with princes in silver-plated cars and districts with no running water. An Internet where every blog, every chat room, every forum is monitored for illegal expressions of distress and discontent.

Marketing is not a department Do you have a marketing department? If not, good. If you do, don’t think these are the only people responsible for marketing. Accounting is a department. Marketing isn’t. Marketing is something everyone in your company is doing 24/7/365. Just as you cannot not communicate, you cannot not market: Every time you answer the phone, it’s marketing. Every time you send an e-mail, it’s marketing. Every time someone uses your product, it’s marketing. Every word you write on your Web site is marketing. If you build software, every error message is marketing. If you’re in the restaurant business, the after-dinner mint is marketing. If you’re in the retail business, the checkout counter is marketing. If you’re in a service business, your invoice is marketing. Recognize that all of these little things are more important than choosing which piece of swag to throw into a conference goodie bag. Marketing isn’t just a few individual events. It’s the sum total of everything you do.

The reason knowledge workers are losing their familiarity with deep work is well established: network tools. This is a broad category that captures communication services like e-mail and SMS, social media networks like Twitter and Facebook, and the shiny tangle of infotainment sites like BuzzFeed and Reddit. In aggregate, the rise of these tools, combined with ubiquitous access to them through smartphones and networked office computers, has fragmented most knowledge workers’ attention into slivers.

Time hath, my lord, a wallet at his back, Wherein he puts alms for oblivion, A great-sized monster of ingratitudes: Those scraps are good deeds past; which are devour'd As fast as they are made, forgot as soon As done: perseverance, dear my lord, Keeps honour bright: to have done is to hang Quite out of fashion, like a rusty mail In monumental mockery. Take the instant way; For honour travels in a strait so narrow, Where one but goes abreast: keep then the path; For emulation hath a thousand sons That one by one pursue: if you give way, Or hedge aside from the direct forthright, Like to an enter'd tide, they all rush by And leave you hindmost; Or like a gallant horse fall'n in first rank, Lie there for pavement to the abject rear, O'er-run and trampled on: then what they do in present, Though less than yours in past, must o'ertop yours; For time is like a fashionable host That slightly shakes his parting guest by the hand, And with his arms outstretch'd, as he would fly, Grasps in the comer: welcome ever smiles, And farewell goes out sighing. O, let not virtue seek Remuneration for the thing it was; For beauty, wit, High birth, vigour of bone, desert in service, Love, friendship, charity, are subjects all To envious and calumniating time.

Consider that in Britain the Royal Mail delivers the post, not the mail, while in America the Postal Service delivers the mail, not the post. These

Right, then.” He pointed across to a bank of phones against the wall. “If you want to check your voice mail, now’s the time.” “Where’s my phone?” “Out of service.” “It was fine in the car.” “It’s not fine now.” “What’d you do to it?” “Put it out of our misery. I’m sorry, Kate. But every minute it’s on, you’re traceable to within the length of a football field, anywhere on the planet.

February 2, 2010—Groundhog Day Addistar Network, Inc. Bridget Maslow, HR bmaslow@addistar.com Dear Ms. Maslow: Though I prefer to send letters of recommendation via the U.S. Postal Service, now considered by many to be as quaint as muttonchop whiskers and the butter churn, I hereby accede to your request for an e-mail evaluation of Quentin Eshe, who has applied for the position of assistant communications coordinator at Addistar.

In this country, two things stand first in rank: your flag and your mail. You all know what honor you pay to your flag, but you should know, also, that your mail, — just that ordinary postal card—is also important. But a postal card, or any form of mail, is not important, in that way, until you drop it through a slot in this building, and with a stamp on it, or into a mail box outdoors. Up to that instant it is but a common card, which anybody can pick up and carry off without committing a criminal act. But as soon as it is in back of this partition, or in a mail box, a magical transformation occurs; and anybody who now should willfully purloin it, or obstruct its trip in any way, will find prison doors awaiting him. What a frail thing ordinary mail is! A baby could rip it apart, but no adult is so foolish as to do it. That small stamp which you stick on it, is, you might say, a postal official, going right along with it, having it always in his sight.

Libertarians: Never got over the fact they weren’t the illegitimate children of Robert Heinlein and Ayn Rand; currently punishing the rest of us for it. Unusually smug for a political philosophy that’s never gotten anyone elected for anything above the local water board. All for legalized drugs and prostitution but probably wouldn’t want their kids blowing strangers for crack; all for slashing taxes for nearly every social service but don’t seem to understand why most people aren’t at all keen to trade in even the minimal safety net the US provides for 55-gallon barrels of beans and rice, a crossbow and a first-aid kit in the basement. Blissfully clueless that Libertarianism is just great as long as it doesn’t actually involve real live humans. Libertarians

I was twelve years old. I got out my bicycle and road over to KFWB. They said, ‘What do you want?’ I said, ‘I’d like to give a weekly radio program for the Boy Scouts.’ They said, ‘Are you an Eagle?’ I said, ‘No, I’m a Tenderfoot.’ They said, ‘Did the Boy Scouts send you?’ I said, ‘No, I just got the idea and came over.’ They said, ‘Well, run along.’ So I went over to KNX. They liked the idea and arranged a time for the first program. I then went to the Boy Scouts, told them what had happened, and asked for their approval and cooperation. They said it was all right to give the program but that they would not cooperate. In fact, they never did. Every time I asked for the Boy Scout band, they said No. Individual Scouts all gave their services willingly. There were boy sopranos; trumpet, trombone, and piano soloists; and Scouts who spoke on their experiences building fires and tying knots. The volume of fan mail increased each month. After two years, the organization called up KNX, said they’d never authorized the program, and demanded that I be put out and they be put in. They were. The band finally played. A few weeks later, KNX took the program off the air.

Want to find your friends sitting under a tree for a picnic? Use a what3words address. Need to pin exactly where on a sidewalk you took that picture? Or find your Airbnb tree house in Costa Rica? What3words can help with that, too. The technology has more serious uses. The Rhino Refugee Camp in Uganda is using what3words to help people find their way to the camp’s churches, mosques, markets, and doctors’ office. The Mongolian postal service is using the addresses to send mail to nomadic families. And Dr. Louw now uses the three words to find patients in the townships of South Africa.

The Circle had 90 percent of the search market. Eighty-eight percent of the free-mail market, 92 percent of text servicing. That was, in her perspective, a simple testament to their making and delivering the best product. It seemed insane to punish the company for its efficiency, for its attention to detail. For succeeding.

Lavabit was an e-mail service that offered more security privacy than the large corporate e-mail services most of us use. It was a small company, owned and operated by a programmer named Ladar Levison, and it was popular among the tech-savvy. It had half a million users, Edward Snowden amongst them. Soon after Snowden fled to Hong Kong in 2013, Levison received a National Security Letter demanding that the company turn over the master encryption key that protected all of Lavabit’s users—and then not tell any of its customers that they could be monitored. Levison fought this order in court, and when it became clear that he had lost, he shut down his service rather than deceive and compromise his customers. The moral is clear. If you run a business, and the FBI or the NSA wants to turn it into a mass surveillance tool, it believes that it is entitled to do so, solely on its own authority. The agency can force you to modify your system. It can do it all in secret and then force your business to keep that secret. Once it does that, you no longer control that part of your business. If you’re a large company, you can’t shut it down. You can’t realistically terminate part of your service. In a very real sense, it is not your business anymore. It has become an arm of the vast US surveillance apparatus, and if your interest conflicts with the agency’s, the agency wins. Your business has been commandeered.

The disintegration processes which have become so manifest in recent years—the decay of public services: schools, police, mail delivery, garbage collection, transportation, et cetera; the death rate on the highways and the traffic problems in the cities; the pollution of air and water—are the automatic results of the needs of mass societies that have become unmanageable

But even if you’re stretching yourself in the service of a core personal project, you don’t want to act out of character too much, or for too long. Remember those trips Professor Little made to the restroom in between speeches? Those hideout sessions tell us that, paradoxically, the best way to act out of character is to stay as true to yourself as you possibly can—starting by creating as many “restorative niches” as possible in your daily life. “Restorative niche” is Professor Little’s term for the place you go when you want to return to your true self. It can be a physical place, like the path beside the Richelieu River, or a temporal one, like the quiet breaks you plan between sales calls. It can mean canceling your social plans on the weekend before a big meeting at work, practicing yoga or meditation, or choosing e-mail over an in-person meeting. (Even Victorian ladies, whose job effectively was to be available to friends and family, were expected to withdraw for a rest each afternoon.)

Rich Cordray did. Rich was fearless, and he led by example. Among other things, he investigated Capital One for misleading customers about the costs of “free” add-ons to their credit cards—“free” services that actually cost customers a total of $140 million. (He ultimately forced Capital One to send the hidden fees back to every customer—and not one customer had to file papers or ask for a refund because the checks came automatically in the mail. Rich and his team also hit up the company to pay an additional $25 million fine.)

Most of the crime-ridden minority neighborhoods in New York City, especially areas like East New York, where many of the characters in Eric Garner’s story grew up, had been artificially created by a series of criminal real estate scams. One of the most infamous had involved a company called the Eastern Service Corporation, which in the sixties ran a huge predatory lending operation all over the city, but particularly in Brooklyn. Scam artists like ESC would first clear white residents out of certain neighborhoods with scare campaigns. They’d slip leaflets through mail slots warning of an incoming black plague, with messages like, “Don’t wait until it’s too late!” Investors would then come in and buy their houses at depressed rates. Once this “blockbusting” technique cleared the properties, a company like ESC would bring in a new set of homeowners, often minorities, and often with bad credit and shaky job profiles. They bribed officials in the FHA to approve mortgages for anyone and everyone. Appraisals would be inflated. Loans would be approved for repairs, but repairs would never be done. The typical target homeowner in the con was a black family moving to New York to escape racism in the South. The family would be shown a house in a place like East New York that in reality was only worth about $15,000. But the appraisal would be faked and a loan would be approved for $17,000. The family would move in and instantly find themselves in a house worth $2,000 less than its purchase price, and maybe with faulty toilets, lighting, heat, and (ironically) broken windows besides. Meanwhile, the government-backed loan created by a lender like Eastern Service by then had been sold off to some sucker on the secondary market: a savings bank, a pension fund, or perhaps to Fannie Mae, the government-sponsored mortgage corporation. Before long, the family would default and be foreclosed upon. Investors would swoop in and buy the property at a distressed price one more time. Next, the one-family home would be converted into a three- or four-family rental property, which would of course quickly fall into even greater disrepair. This process created ghettos almost instantly. Racial blockbusting is how East New York went from 90 percent white in 1960 to 80 percent black and Hispanic in 1966.

But the truth is that I’m always teetering between a mature acceptance of life’s immutables and a childish railing against the very same. In the time it takes to get the mail, I can slide from sanguine and full of purpose to pissed off and fuming. As for perspective, there’s a Hertz customer service rep in Des Moines who could release a tape of my recent “feedback” that would make the Internet break. All of which is not to say that I can’t spot the difference between trivial and tragic. I can. I do. I genuflect in gratitude for my health, my husband, my kids, my central heating. I just can’t stay bowed down. I keep popping back up, saying things like, Does anyone else’s back hurt?

One of the more disturbing examples of “credential fraud” is that of Henrietta Goldacre, who received a diploma from the American Association of Nutritional Consultants (AANC) in 2004. Although she might sound plenty qualified to steer you toward a healthier diet, you’d want to think twice before enlisting her services. Not only did Henrietta earn her certification while dead; she was also a cat. Her owner, UK journalist and bad-science buster Ben Goldacre, applied for AANC membership on behalf of his deceased pet while investigating phony credentials—and soon found that the AANC would gladly dole out certificates to applicants of any species or mortality status, as long as they had $60 and a valid mailing address.

I think the purpose of government is for a population to accomplish its mutually agreed-upon goals without every citizen having to accomplish those goals for him- or herself. Some examples: we have a police force so we don’t need to have vigilante mobs. We have a post office so we don’t need to deliver our own mail across the entire nation. We have a fire department so we don’t have to put out our own fires. In return for the services we agree on, we pay a fee. We just don’t all agree on what the services and what the fees should be. I personally think it’s sad we don’t all agree on single-payer health care. We agree on paying taxes to save a house from fire but not a body from cancer? Why do we care more about our property than about ourselves?

I want to make sure we understand in this reminder what duʿā’ is not? Duʿā’ is not placing an order at a restaurant. Duʿā’ is not placing an order for a product. When you place an order, you pay something and you get what you expected. You place an order for French fries; you’re not supposed to get a burger. You’re supposed to get French fries. When you place an order for a laptop, you’re not supposed to get a phone in the mail. You get what you ordered, and when you order something you obviously pay for it. You paid for it, so you’re expecting what you paid for. When you and I make duʿā’, we pay nothing. We pay nothing. When you pay nothing, then you have no expectations, you have no right to complain about what you get. You don’t get to say, ‘Hey! Wait, I asked for a hundred on my exam. I made duʿā’ last night. I still got a forty. What is this Allah? I placed the right order!’ You and I don’t get to do that. Allah is not here to serve you and me as customers. We’re used to customer service in this world. We are used to it so much that we think the way we are going to deal with Allah, is the same. Some of the young people today; unfortunately, their relationship with their parents has become like their parents are supposed to provide them customer service. ‘Mum, I asked you to buy me Grand Theft Auto! How come you didn’t get it yet?’, ‘I told you I’m going to do my homework!’ Like your homework is payment or something, right? Because we feel so entitled all the time, we bring this entitled attitude when we turn to Allah and we make duʿā’ to Him. ‘Yā Allāh, heal me.’ ‘Yā Allāh, get me a promotion.’ ‘Yā Allāh, do this for me or do that for me.’ And it doesn’t happen; and you’re like: ‘Forget this, I don’t need prayer. I even took the time out to pray and He didn’t give!

Tips for Mailings to Sell Professional Services Credibility is critical here. Descriptive items of fact (such as number of years in business, number of clients served, sample client lists, and so on) can all be of tremendous value. However, “believability” is even more important than “credibility.” The facts about your business, such as years in business, clients served, proprietary methods, and so on are important, but not nearly as persuasive as what clients have to say about their real-life experiences with you, benefits realized, and skepticism erased. Facts and credibility only support persuasion. Consider offering a free initial consultation or a free package of informative literature; this may break down barriers of skepticism and mistrust. Answer the question: why should the reader bother? Similarly, you should work at making the intangible benefits of your product tangible. This can be accomplished with before/after photographs, slice-of-life stories, case histories, or other examples. Demonstrate the value!

Frank O’Brien is the founder of Conversations, a marketing services company based in New York that has been named to the Inc. 500/5000 List of “America’s Fastest Growing Private Companies.” In response to the frenetic pace of today’s workplace he has initiated a radical practice. Once a month he gathers each employee of his fifty-person company into a room for a full day. Phones are prohibited. E-mail is outlawed. There is no agenda. The purpose of the meeting is simply to escape to think and to talk. Mind you, he doesn’t hold this meeting on the middle Friday of the month, when productivity might be sluggish and people aren’t getting any “real work” done anyway. He holds this daylong meeting on the first Monday of the month. The practice isn’t just an internal discipline either: even his clients know not to expect a response on this “Do-Not-Call-Monday.”1 He does this because he knows his people can’t figure out what is essential if they’re constantly on call. They need space to figure out what really matters. He wrote: “I think it’s critical to set aside time to take a breath, look around, and think. You need that level of clarity in order to innovate and grow.

And the sound of my own washer and dryer interfered with my sleep. So I just threw away my dirty underpants. All the old pairs reminded me of Trevor, anyway. For a while, tacky lingerie from Victoria’s Secret kept showing up in the mail—frilly fuchsia and lime green thongs and teddies and baby-doll nightgowns, each sealed in a clear plastic Baggie. I stuffed the little Baggies into the closet and went commando. An occasional package from Barneys or Saks provided me with men’s pajamas and other things I couldn’t remember ordering—cashmere socks, graphic T-shirts, designer jeans. I took a shower once a week at most. I stopped tweezing, stopped bleaching, stopped waxing, stopped brushing my hair. No moisturizing or exfoliating. No shaving. I left the apartment infrequently. I had all my bills on automatic payment plans. I’d already paid a year of property taxes on my apartment and on my dead parents’ old house upstate. Rent money from the tenants in that house showed up in my checking account by direct deposit every month. Unemployment was rolling in as long as I made the weekly call into the automated service and pressed “1” for “yes” when the robot asked if I’d made a sincere effort to find a job.

As I became older, I was given many masks to wear. I could be a laborer laying railroad tracks across the continent, with long hair in a queue to be pulled by pranksters; a gardener trimming the shrubs while secretly planting a bomb; a saboteur before the day of infamy at Pearl Harbor, signaling the Imperial Fleet; a kamikaze pilot donning his headband somberly, screaming 'Banzai' on my way to my death; a peasant with a broad-brimmed straw hat in a rice paddy on the other side of the world, stooped over to toil in the water; an obedient servant in the parlor, a houseboy too dignified for my own good; a washerman in the basement laundry, removing stains using an ancient secret; a tyrant intent on imposing my despotism on the democratic world, opposed by the free and the brave; a party cadre alongside many others, all of us clad in coordinated Mao jackets; a sniper camouflaged in the trees of the jungle, training my gunsights on G.I. Joe; a child running with a body burning from napalm, captured in an unforgettable photo; an enemy shot in the head or slaughtered by the villageful; one of the grooms in a mass wedding of couples, having met my mate the day before through our cult leader; an orphan in the last airlift out of a collapsed capital, ready to be adopted into the good life; a black belt martial artist breaking cinderblocks with his head, in an advertisement for Ginsu brand knives with the slogan 'but wait--there's more' as the commercial segued to show another free gift; a chef serving up dog stew, a trick on the unsuspecting diner; a bad driver swerving into the next lane, exactly as could be expected; a horny exchange student here for a year, eager to date the blonde cheerleader; a tourist visiting, clicking away with his camera, posing my family in front of the monuments and statues; a ping pong champion, wearing white tube socks pulled up too high and batting the ball with a wicked spin; a violin prodigy impressing the audience at Carnegie Hall, before taking a polite bow; a teen computer scientist, ready to make millions on an initial public offering before the company stock crashes; a gangster in sunglasses and a tight suit, embroiled in a turf war with the Sicilian mob; an urban greengrocer selling lunch by the pound, rudely returning change over the counter to the black patrons; a businessman with a briefcase of cash bribing a congressman, a corrupting influence on the electoral process; a salaryman on my way to work, crammed into the commuter train and loyal to the company; a shady doctor, trained in a foreign tradition with anatomical diagrams of the human body mapping the flow of life energy through a multitude of colored points; a calculus graduate student with thick glasses and a bad haircut, serving as a teaching assistant with an incomprehensible accent, scribbling on the chalkboard; an automobile enthusiast who customizes an imported car with a supercharged engine and Japanese decals in the rear window, cruising the boulevard looking for a drag race; a illegal alien crowded into the cargo hold of a smuggler's ship, defying death only to crowd into a New York City tenement and work as a slave in a sweatshop. My mother and my girl cousins were Madame Butterfly from the mail order bride catalog, dying in their service to the masculinity of the West, and the dragon lady in a kimono, taking vengeance for her sisters. They became the television newscaster, look-alikes with their flawlessly permed hair. Through these indelible images, I grew up. But when I looked in the mirror, I could not believe my own reflection because it was not like what I saw around me. Over the years, the world opened up. It has become a dizzying kaleidoscope of cultural fragments, arranged and rearranged without plan or order.

On a global scale, the international diaspora of Filipinos must be seen in the context of our search for a home. For many, the economic conditions of the Philippines can hardly be called home—pushing hundreds of thousands of men and women (primarily) to seek economic relief elsewhere in order to provide a home for the families they left behind in the Philippines. This diaspora must also be seen in the historical context of our imbalance as a result of colonialism/imperialism and the displacement of the self through negation by the master’s narratives. That this diaspora is perceived by the Philippine government as its own version of “foreign aid” is symptomatic of a consciousness that remains uncritical of its marginal situatedness. The paradox of the “colonized taking care of the colonizer” is being played out in hospitals and convalescent homes, where Filipino nurses abound; in Europe and in the United States, where Filipino nannies and domestic workers are taking care of other people’s children It is evident in Japan’s Filipino entertainers and in Denmark and Australia’s Filipino mail-order brides, who provide caretaking services, especially to men. This is the most stark and depressing legacy of colonization as a patriarchal legacy—the exploitation of women

As they formed into ranks, each man dropping silently into his place, Sir Nigel ran a questioning eye over them, and a smile of pleasure played over his face. Tall and sinewy, and brown, clear-eyed, hard-featured, with the stern and prompt bearing of experienced soldiers, it would be hard indeed for a leader to seek for a choicer following. Here and there in the ranks were old soldiers of the French wars, grizzled and lean, with fierce, puckered features and shaggy, bristling brows. The most, however, were young and dandy archers, with fresh English faces, their beards combed out, their hair curling from under their close steel hufkens, with gold or jewelled earrings gleaming in their ears, while their gold-spangled baldrics, their silken belts, and the chains which many of them wore round their thick brown necks, all spoke of the brave times which they had had as free companions. Each had a yew or hazel stave slung over his shoulder, plain and serviceable with the older men, but gaudily painted and carved at either end with the others. Steel caps, mail brigandines, white surcoats with the red lion of St. George, and sword or battle-axe swinging from their belts, completed this equipment, while in some cases the murderous maule or five-foot mallet was hung across the bowstave, being fastened to their leathern shoulder-belt by a hook in the centre of the handle. Sir Nigel's heart beat high as he looked upon their free bearing and fearless faces.

It is often said that Vietnam was the first television war. By the same token, Cleveland was the first war over the protection of children to be fought not in the courts, but in the media. By the summer of 1987 Cleveland had become above all, a hot media story. The Daily Mail, for example, had seven reporters, plus its northern editor, based in Middlesbrough full time. Most other news papers and television news teams followed suit. What were all the reporters looking for? Not children at risk. Not abusing adults. Aggrieved parents were the mother lode sought by these prospecting journalists. Many of these parents were only too happy to tell — and in some cases, it would appear, sell— their stories. Those stories are truly extraordinary. In many cases they bore almost no relation to the facts. Parents were allowed - encouraged to portray themselves as the innocent victims of a runaway witch-hunt and these accounts were duly fed to the public. Nowhere in any of the reporting is there any sign of counterbalancing information from child protection workers or the organisations that employed them. Throughout the summer of 1987 newspapers ‘reported’ what they termed a national scandal of innocent families torn apart. The claims were repeated in Parliament and then recycled as established ‘facts’ by the media. The result was that the courts themselves began to be paralysed by the power of this juggernaut of press reporting — ‘journalism’ which created and painstakingly fed a public mood which brooked no other version of the story. (p21)

On the other hand, some of the family’s impatience with the public is justified. When I use Federal Express, I accept as a condition of business that its standardized forms must be filled out in printed letters. An e-mail address off by a single character goes nowhere. Transposing two digits in a phone number gets me somebody speaking heatedly in Portuguese. Electronic media tell you instantly when you’ve made an error; with the post office, you have to wait. Haven’t we all at some point tested its humanity? I send mail to friends in Upper Molar, New York (they live in Upper Nyack), and expect a stranger to laugh and deliver it in forty-eight hours. More often than not, the stranger does. With its mission of universal service, the Postal Service is like an urban emergency room contractually obligated to accept every sore throat, pregnancy, and demented parent that comes its way. You may have to wait for hours in a dimly lit corridor. The staff may be short-tempered and dilatory. But eventually you will get treated. In the Central Post Office’s Nixie unit—where mail arrives that has been illegibly or incorrectly addressed—I see street numbers in the seventy thousands; impossible pairings of zip codes and streets; addresses without a name, without a street, without a city; addresses that consist of the description of a building; addresses written in water-based ink that rain has blurred. Skilled Nixie clerks study the orphans one at a time. Either they find a home for them or they apply that most expressive of postal markings, the vermilion finger of accusation that lays the blame squarely on you, the sender.

Thakur’s findings were not news to Ranbaxy’s top executives. Just ten months earlier, in October 2003, outside auditors started investigating Ranbaxy facilities worldwide. In this case, the audits had been ordered up by Ranbaxy itself. This was a common industry practice: drug companies often hired consultants to audit their facilities as a dry run to see how visible their problems were. If the consultants could find it, they reasoned, then most likely regulators could too. The fact-finding mission by Lachman Consultant Services left Ranbaxy officials under no illusion as to the extent of the company’s failings. At Ranbaxy’s Princeton, New Jersey, facility, auditors found that the company’s Patient Safety Department barely functioned and training was essentially “non-existent.” The staff had no written protocols for investigating patient complaints, which piled up in boxes, uncategorized and unreported. They had no clerical help for basic tasks like mailing out the patients’ samples for testing. “I don’t think there’s the same medicine in this medicine,” was a common refrain from patients. Even when there were investigations, they were so perfunctory and half-hearted that expiration dates were listed as “unknown,” even when they could easily have been found from a product’s lot number. An audit of Ranbaxy’s main U.S. manufacturing plant, Ohm Laboratories in New Jersey, found that the company, though required to report adverse events to the FDA, rarely did so. There was no system to capture patient complaints after hours, and no global medical officer to ensure that any potential negative consequences for patients were being monitored. The consultants from Lachman urged Ranbaxy to address these problems globally. Ranbaxy’s initial reaction to the findings was to question the number of hours, and the resulting invoice, that Lachman had sent for its work.

How Individual License Package of OLM Converter Pro Helpful in OLM to MBOX Conversion! Most of the companies, do not bother about user’s problems they only want to make money either fair or unfair means. It’s very difficult o finds a user-friendly company which performs their social responsibilities also. Gladwev is the only one IT company which cares about users and provides the high-grade product. Nowadays it in the limelight for its excellent innovation “OLM Converter Pro” the admirable migration tool can Convert Outlook for Mac to Apple Mail. Gladwev launched Individual License Package, which composes of many advantages. Let's look at various features of the Individual version of OLM Converter Pro: 1. Individual License Package can be very helpful to an individual or single user those have limited files for to convert Outlook Mac to Mac Mail. It can merge multiple files of Contact and calendar into .vcf and .ical respectively. 2. This software is capable to converts single user Email’s Accounts along with their attached documents, audio, video, pictures, drafts, etc. it ensures the complete and accurate OLM to MBOX Conversion. 3. An individual version of this software application can install on TWO Mac devices; it is compatible with all version of Mac system. This software provides high-performance speed as compared to other migration tools. 4. Gladwev offers this License Package for both Mac and Windows systems. The user can buy it according to their necessity of conversion. 5. Moreover, it is under the budget of the user. The user can purchase at only US$ 39. 6. Gladwev also provides easiness for locating this conversion software on the Web as highlighting the option, “Download Now.” 7. The best part of Individual License Package is that Gladwev has provided A to Z proper instruction or guidance that makes the user comfortable with this migration application. 8. This version of OLM Converter Pro satisfies all the conversion requirement and expectations of an individual. 9. Gladwev always readily available to provide day and night customer support services that resolve the problems of users and make Export Mail from Outlook for Mac to Apple Mail. 10. If the user wants more details about company or product. All the information and privacy policy have briefly explained in very simple and understandable language. 11. Gladwev also best in the matter of keeping privacy. It never reveals user’s private information to outsiders or any other.

My Pocket Commercial Printing services are the ideal place to find additional services that you cannot find anywhere else. Many printing services also offer one-on-one customized service, mailing services, technical assistance, free file reviews and graphic design.

The development of literacy was furthermore accelerated by the growth of a postal service by which the colonies were joined. The postman in those days was required to be “active, stout, indefatigable, and honest” and was expected to report on the condition of all ferries, fords, and roads along his route. He delivered his mail to the local inn, which served as a post office where people came to look over all the letters and parcels that came in. Eventually, “mile-stones” were set at mile-long intervals

Become a junk mail detective. • Commercial catalogs: Go to CatalogChoice.org (they cancel catalogs for you) or call the catalogs directly. I opted out and I have never been happier with my personal sense of decorating and celebrating. • First-class mail: Do not open the unwanted letter. Its postage includes return service; you can write “Refused—Return to sender” and “Take me off your mailing list” on the front of the unopened envelope. I keep a pen in my mailbox for that specific purpose. • Mail addressed to the previous resident: Fill out a U.S. Postal Service change-of-address card for each previous resident. In lieu of a new address, write: “Moved, no forwarding address.” In the signature area, sign your name and write “Form filled by current resident of home [your name], agent for the above.” Hand the form to your carrier or postal clerk. • For standard/ third-class presorted mail: Do not open those that mention “return service requested,” “forwarding service requested,” “change service requested,” or “address service requested.” These postages also include return service, so here, too, you can write “Refused—Return to sender” and “Take me off your mailing list” on the front of an unopened envelope. Otherwise, open the letter, look for contact info, then call/ email/ write to be taken off the mailing list. These items typically include promotional flyers, brochures, and coupon packs. Make sure to also request that your name or address not be sold, rented, shared, or traded. • Bulk mail: Inexpensive bulk mailing, used for items such as community education catalogs, allows advertisers to mail to all homes in a carrier route. It is not directly addressed to a specific name or address but to “local” or “postal customer,” and is therefore most difficult to stop. A postal supervisor told me that my carrier had to deliver them and that he could take them back when refused, but since the postage does not include return service, the mailman would simply throw the mail away with no further action. The best way to reduce the production of such mailings is to contact the senders directly and convince them to either choose a different type of postage or adopt Internet communication instead. In the case of community-born mailing, one could also persuade his/ her city council to boycott the postage preference. But ideally, the U.S. Postal Service would not even provide this wasteful option.

And when your best efforts fail at stopping a specific mailing, you can resort to the U.S. Postal Service’s PS Form 1500: It declares that “Under the Pandering Advertisements Statute, 39 USC 3008, if you are the addressee of an advertisement, and consider the matter (product or service) that it offers for sale to be ‘erotically arousing or sexually provocative,’ you can obtain a Prohibitory Order against the mailer.” Don’t let big words intimidate or stop you; your opinion of “sexually oriented” material is at your sole discretion and will not be questioned. Today this USPS form may be our last recourse against the peskiest junk mail.

Assign a file or paper tray to collect single-side printed paper for reuse. Boycott paper sourced from virgin forests and reams sold in plastic. Cancel magazine and newspaper subscriptions; view them online instead. Digitize important receipts and documents for safekeeping. Digital files are valid proofs for tax purposes. Download CutePDF Writer to save online files without having to print them. Email invitations or greeting cards instead of printing them (see “Holidays and Gifts” chapter). Forage the recycling can when paper scraps are needed, such as for bookmarks or pictures (for school collages, for example). Give extra paper to the local preschool. Hack the page margins of documents to maximize printing. Imagine a paperless world. Join the growing paperless community. Kill the fax machine; encourage electronic faxing through a service such as HelloFax. Limit yourself to print only on paper that has already been printed on one side. Make online billing and banking a common practice. Nag the kids’ teachers to send home only important papers. Opt out of paper newsletters. Print on both sides when using a new sheet of paper (duplex printing). Question the need for printing; print only when absolutely necessary. In most cases, it is not. Repurpose junk mail envelopes—make sure to cross out any barcode. Sign electronically using the Adobe Acrobat signing feature or SignNow.com. Turn down business cards; enter relevant info directly into a smartphone. Use shredded paper as a packing material, single-printed paper fastened with a metal clip for a quick notepad (grocery lists, errands lists), and double-printed paper to wrap presents or pick up your dog’s feces. Visit the local library to read business magazines and books. Write on paper using a pencil, which you can then erase to reuse paper, or better yet, use your computer, cell phone, or erasable board instead of paper. XYZ: eXamine Your Zipper; i.e., your leaks: attack any incoming source of paper.

In the current business scenario, it is imperative for all the business persons to take efficient Backup Thunderbird Mac so that they don’t have to lose their precious data permanently due to various security hazards. So, if you are also looking for an alternative for doing so, then Inventpure’s Mail Backup X is the best solution for you. This tool has an incremental backup system which means that it is smart enough to skip those files whose backup has been taken in the previous mail backup proceedings. Moreover, there will be no repetition of the data and users can locate them with complete ease. Also, the tool works independently as it is based on high-level automation which can accomplish the entire task automatically by itself. Users don’t have to participate in the software while backup proceedings are going on. Some Advanced Features Of Mail Backup X Are As Listed Below: • The Users Do Not Know How To Backup Thunderbird Email Can Also Use Mail Backup X, Effectively: This tool is designed for everybody to use it. In simple words, users having basic knowledge of computers can also Backup Thunderbird Mac without any hassles. The system generates on-screen wizards at every step to assist the users. Such instructions are written in a simplified and lucid form so that professionals, as well as the novice users, can understand them with ease. • Download The Free Demo Of Mail Backup X Take Unlimited Thunderbird Backup Without Paying Any Cost: The company has launched the 15 days free demo trial for those users who have doubts relating to its performance. The company has not locked any of its features so that users can have a bright idea about its performance. During the free trial period, Users can export up to 10 files in one process. Limited exportation of files is the only constraint of free demo version; if you want to break this restriction, you should buy its paid license package for a lifetime. • Mail Backup X Can Also Play The Role Of Email Conversion Tool With Great Perfection: This email backup software has advanced data conversion engine that is mostly used by professional conversion tools. Through this, users can convert any mail to any file format that is supported by almost all the major email clients. It will come up with complete, appropriate and 100% accurate results with zero file damages. Thus, users do not need to purchase additional data converter; Mail Backup X can flawlessly restore their email archives in the format of their choice without any compatibility issues. • Mail Backup X Come Up With Advanced Emailing Services Which Makes Your Thunderbird Email Backup Process A Piece Of Cake: Inventpure’s Mail Backup X not only takes mail backups from all the major email clients like Outlook, Thunderbird, Apple Mail, etc. but also supports IMAP and POP services by directly operating on your Mac system. More than that, it can save your emails in PDF format for quick conversion from soft copies into hard copies.

Before issuing a single directive or making a single decision, a leader should talk to people at every level of her organization, from the front office to the mail room. Career employees often have startlingly insightful views about the strengths and weaknesses of their organization, which of course they know well; as a result, they often have well-informed ideas for practical ways to improve it.

Mobile Virtual Network Operators (MVNOs) have been around in the telecom world since the dawn of the 21st century. However, since their inception, their role has kept on changing. From broadly voice-based service providers to 3G purveyors, MVNOs have evolved in their services with time. Nowadays, in this world of intense competition, the success of MVNO completely depends on their ability to think out of the box. It is their ingenuity in creating customer-driven plans that decides their fate in today’s heavily saturated telecom market. The present-day MVNO subscribers are finicky, moody and disloyal. It is an MVNO’s task to inspire confidence in them, attract them towards their services and ensure that they stay loyal. The Challenge Faced by Different MVNOs Evoking customer trust and then ensuring that it is maintained is probably the toughest challenge faced by an MVNO in telecom. Especially in the competitive world of today that demands a differentiation in service along with an attractive pricing model. Based on their infrastructural capabilities, MVNOs can be divided into: 1. Skinny MVNOs: Equipped with their own voice mail, content applications, SMSC, prepaid and VAS. 2. Thin MVNOs: Apart from the infrastructure above, they also have AUC, EIR, HLR, and IN. 3. Thick MVNOs: Along with infrastructure of a thin MVNO, thick MVNOs also have a VLR and MSC. Regardless of the kind of MVNO that you are running, there are some major challenges that you need to overcome. While a skinny MVNO does not have to worry too much about the infrastructure, he cannot scale his operations as well as a thin or thick MVNO. On the other hand, a thick MVNO may be able to scale his operations well, but he might get too involved in managing the infrastructure with very little time for branding and marketing. The Importance of MVNE/MVNA Partnership for Overcoming Challenges As MVNOs are considerably smaller than a full-fledged MNO (Mobile Network Operator), they need support from MVNEs (Mobile Virtual Network Enablers) to get their job done. A capable MVNE with a comprehensive MVNO software solution like Telgoo5 can provide the following benefits to an MVNO: 1. Better billing – Billing is probably the toughest task for an MVNO to undertake all by itself. Any mistake or inefficiency in billing tasks can have a major bearing on MVNO subscribers. But when you partner with an MVNE like Vcare, you get access to a cutting-edge MVNO billing software solution. With a convergent billing solution by your side, you can create itemized bills with details of all types of services used by your subscribers. 2. Profitable deals with MNOs – Partnership with a competent MVNE/MVNA can help you get better-priced deals with an MNO. This will allow you to deliver the services at a lower rate to your MVNO subscribers while still making a profit. 3. Avoid red tape – Running a successful MVNO operation requires you to get into contracts with different carriers and vendors. By partnering with a competent MVNE like Vcare (who already has fully-licensed platforms and contracts with vendors), you are able to bypass the process of signing new deals, thereby saving considerable time and effort.

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In 2008, Sinegal bought a Kindle e-reader that turned out to be defective and wrote Bezos a laudatory e-mail after Amazon’s customer service replaced his device for free. Bezos wrote back, “I want you to consider me your personal customer service agent on the Kindle.” Perhaps

We’re all “storytellers.” We don’t call ourselves storytellers, but it’s what we do every day. Although we’ve been sharing stories for thousands of years, the skills we needed to succeed in the industrial age were very different from those required today. The ability to sell our ideas in the form of story is more important than ever. Ideas are the currency of the twenty-first century. In the information age, the knowledge economy, you are only as valuable as your ideas. Story is the means by which we transfer those ideas to one another. Your ability to package your ideas with emotion, context, and relevancy is the one skill that will make you more valuable in the next decade. Storytelling is the act of framing an idea as a narrative to inform, illuminate, and inspire. The Storyteller’s Secret is about the stories you tell to advance your career, build a company, pitch an idea, and to take your dreams from imagination to reality. When you pitch your product or service to a new customer, you’re telling a story. When you deliver instructions to a team or educate a class, you’re telling a story. When you build a PowerPoint presentation for your next sales meeting, you’re telling a story. When you sit down for a job interview and the recruiter asks about your previous experience, you’re telling a story. When you craft an e-mail, write a blog or Facebook post, or record a video for your company’s YouTube channel, you’re telling a story. But there’s a difference between a story, a good story, and a transformative story that builds trust, boosts sales, and inspires people to dream bigger.

So after I got Jamie’s address, I wrote to her every day. Every night after I put the kids to bed, I would write. I would tell her about everything that had happened--what I did, what the kids did, something funny one of them said. I just wrote as much as I could for several pages. Every night I wrote her novels and every morning I mailed them to her. That was all well and good until I found out I’d addressed all of the envelopes incorrectly! I’d left out one digit of the zip code on every single letter I’d written. I was devastated. Even though I had put a return address on them, I was sure they were stuck in post office limbo. I had this realization the same day I got my first letter from Jamie. I ripped it open and read it through gripped fingers. She told me all about her first few days in basic training, and at the bottom she added the most heartbreaking line, “I wish you’d write me. I know you’re busy and I know you don’t like to write, but I wish you would.” I couldn’t believe it. She thought I hadn’t written at all. I called a buddy of mine who is now Command Sergeant Major Phil Blaisdell, a battalion sergeant major at Fort Jackson, South Carolina. “Phil, I’m in trouble. Man, I’ve been sending her letters and I was putting the wrong zip code on them and I got a letter from her and she thinks I’m not sending her letters and I know she needs that.” “All right, let me call you back.” A little while later my phone rang. “I’m Command Sergeant Major Duncan. I am the battalion sergeant major of Fort Leonard Wood, Missouri. First of all, I’d like to tell you that I know who you are and I appreciate your service and what you’ve done. I’ve seen your Men’s Health issue and you are an inspiration. I understand you know a Specialist Boyd,” she said. “Yes, Sergeant Major, I do.” “Well, I’ve got her standing in front of me right now. Would you like to talk to her?” “Yes, Sergeant Major, I would.” So she handed the phone to Jamie. Jamie was a little stressed out because she had been called to the sergeant major’s office and thought, What have I done? The conversation was rushed and she was speaking in a hushed tone. “Hey, I miss you, I love you.” “Hey, me, too, baby. Let me tell you real quick, I’ve been sending you letters--” “I got them all today. Thank you.” “I miss you, and I hope that you can tell.” “Look, I want to keep talking but they’re watching me.” “Okay, we’re good. Just wanted to make sure you got the letters. I love you and we’ll talk later.

The myth that the phone no longer works—because people don't answer—is disproven daily in our Fanatical Prospecting Boot Camps. The myth is disproven by our sales team at Sales Gravy and with thousands of sales teams across the country that survive and thrive on the phone. The statistics don't lie. We see between a 15 percent and 80 percent contact rate on the phones depending on the industry, product, and role level of the contact. For example, in the business services segment, contact rates are consistently between 25 and 40 percent. This, by the way, is far higher than response rates with e-mail and light-years higher than those of social prospecting. All

I just wrote as much as I could for several pages. Every night I wrote her novels and every morning I mailed them to her. That was all well and good until I found out I’d addressed all of the envelopes incorrectly! I’d left out one digit of the zip code on every single letter I’d written. I was devastated. Even though I had put a return address on them, I was sure they were stuck in post office limbo. I had this realization the same day I got my first letter from Jamie. I ripped it open and read it through gripped fingers. She told me all about her first few days in basic training, and at the bottom she added the most heartbreaking line, “I wish you’d write me. I know you’re busy and I know you don’t like to write, but I wish you would.” I couldn’t believe it. She thought I hadn’t written at all. I called a buddy of mine who is now Command Sergeant Major Phil Blaisdell, a battalion sergeant major at Fort Jackson, South Carolina. “Phil, I’m in trouble. Man, I’ve been sending her letters and I was putting the wrong zip code on them and I got a letter from her and she thinks I’m not sending her letters and I know she needs that.” “All right, let me call you back.” A little while later my phone rang. “I’m Command Sergeant Major Duncan. I am the battalion sergeant major of Fort Leonard Wood, Missouri. First of all, I’d like to tell you that I know who you are and I appreciate your service and what you’ve done. I’ve seen your Men’s Health issue and you are an inspiration. I understand you know a Specialist Boyd,” she said. “Yes, Sergeant Major, I do.” “Well, I’ve got her standing in front of me right now. Would you like to talk to her?” “Yes, Sergeant Major, I would.” So she handed the phone to Jamie. Jamie was a little stressed out because she had been called to the sergeant major’s office and thought, What have I done? The conversation was rushed and she was speaking in a hushed tone. “Hey, I miss you, I love you.” “Hey, me too, baby. Let me tell you real quick, I’ve been sending you letters—” “I got them all today. Thank you.” “I miss you, and I hope that you can tell.” “Look, I want to keep talking but they’re watching me.” “Okay, we’re good. Just wanted to make sure you got the letters. I love you and we’ll talk later.

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Get started by using a service like Catalog Choice, which eliminates most unwanted mailings. Usually it’ll take a month or so for the various companies to follow through on your request. Then you can use the following steps to make sure you’re completely off these unwanted lists: Go to DMACHOICE.org to get rid of unwanted magazines and newsletters. Go to OptOutPrescreen.com (US only) to get rid of unwanted credit card offers. Write to the mail preference service (for the US or the UK) to opt out your name from the major mailing list.

There have been several attempts at setting up electronic mail systems within the federal post office administration, but all have failed, not for technical reasons, but because the post office is resistant to change, as it is locked into a bureaucratic system in which patronage and civil-service job security are far more important than efficiency. Given that history, it seems to me more likely that electronic mail will come about through private rather than governmental action.

After a time I saw what I believed, at the time, to be a radio relay station located out on a desolate sand spit near Villa Bens. It was only later that I found out that it was Castelo de Tarfaya, a small fortification on the North African coast. Tarfaya was occupied by the British in 1882, when they established a trading post, called Casa del Mar. It is now considered the Southern part of Morocco. In the early ‘20s, the French pioneering aviation company, Aéropostale, built a landing strip in this desert, for its mail delivery service. By 1925 their route was extended to Dakar, where the mail was transferred onto steam ships bound for Brazil. A monument now stands in Tarfaya, to honor the air carrier and its pilots as well as the French aviator and author Antoine Marie Jean-Baptiste Roger, comte de Saint-Exupéry better known as Antoine de Saint-Exupéry. As a newly acclaimed author in the literary world. “Night Flight,” or “Vol de nuit,” was the first of Saint-Exupéry’s literary works and won him the prix Femina, a French literary prize created in 1904. The novel was based on his experiences as an early mail pilot and the director of the “Aeroposta Argentina airline,” in South America. Antoine is also known for his narrative “The Little Prince” and his aviation writings, including the lyrical 1939 “Wind, Sand and Stars” which is Saint-Exupéry’s 1939, memoir of his experiences as a postal pilot. It tells how on the week following Christmas in 1935, he and his mechanic amazingly survived a crash in the Sahara desert. The two men suffered dehydration in the extreme desert heat before a local Bedouin, riding his camel, discovered them “just in the nick of time,” to save their lives. His biographies divulge numerous affairs, most notably with the Frenchwoman Hélène de Vogüé, known as “Nelly” and referred to as “Madame de B.

but the benefits of featuring the potential pitfalls of not doing business with us are much easier to include than we may think. Blog subjects, e-mail content, and bullet points on our website can all include elements of potential failure to give our customers a sense of urgency when it comes to our products and services.

10. maritime mail service When you're keen on sending a message in a bottle but dubious about the delivery mechanism, consider the following factors from science-minded seafarers: choose a dark bottle, roll the message inward to avoid the ink fading in the sun, drop the bottle in a place with a steady current, and wait a loooooong time. (As of this book's publication, the world's oldest message in a bottle was discovered 132 years after it was sent.) Is this the wrong time to mention that the greatest predictor of survival is hope?

And lastly, I built a few free PDF tools that people could use—such as a print-to-PDF tool that allowed the user to upload a document and receive a PDF back. Or a PDF splitter to break a PDF into multiple files. This was all functionality I had built into the backend of the product, but it wasn’t a core feature. I made it easy for people to use the tools and asked them to enter their email address—and that grew our mailing list and built our brand. These actions drove a few thousand leads per year and only took a few hours to build. Are there any simple, free services you can provide to potential customers so you can build your brand?

The concept of selling solutions isn’t wrong. It’s based on a valid recognition of the enormous unmet needs most customers have. But very few companies have figured out how to implement the concept profitably. Most failed attempts to deliver solutions have suffered from one of two common flaws. First, many are uncompelling or undifferentiated in the customer’s eyes. Sometimes the word solution is simply code for a consultative selling process or an attempt to pitch some kind of service agreement along with the product. Sometimes the solution is more significant, but undifferentiated. Take outsourcing as an example. Many companies have moved to take over and run some customer function, such as the mail room or call center, and then struggled to make money. The reason: In most cases, this is simply a cost-of-capital or -labor play, based on the notion that the contractor can run the operation more cheaply than the client firm. The function’s role in enhancing the customer’s business scarcely changes. Not surprisingly, this purely cost-based value proposition leads to rapid downward pricing pressure and service commoditization. The other major problem with many attempts to create solutions is their complexity. Once a company has developed a compelling solutions offering, reaching and serving the customer often requires the creation of a highly skilled delivery force that is hard to scale up. The result is a small, marginally profitable operation that clings to relevance on the periphery of the business.

Our efforts for the recognition of the Confederate States by the European powers, in 1861, served to make us better known abroad, to awaken a kindly feeling in our favor, and cause a respectful regard for the effort we were making to maintain the independence of the States which Great Britain had recognized, and her people knew to be our birthright. On the 8th of November, 1861, an outrage was perpetrated by an armed vessel of the United States, in the forcible detention, on the high-seas, of a British mail steamer, making one of her regular trips from one British port to another, and the seizure, on that unarmed vessel, of our Commissioners, Mason and Slidell, who with their secretaries were bound for Europe on diplomatic service. The seizure was made by an armed force against the protest of the Captain of the vessel, and of Commander Williams, R.N., the latter speaking as the representative of her Majesty's Government. The Commissioners only yielded when force, which they could not resist, was used to remove them from the mail-steamer, and convey them to the United States vessel of war. This outrage was the more marked because the United States had been foremost in resisting the right of "visit and search," and had made it the cause of the War of 1812 with Great Britain.

Most people are unaware that nearly every federal agency includes some type of law enforcement division. For example, the United States Postal Service has a law enforcement wing—the Postal Inspection Service. Postal Inspection agents enforce over two hundred federal laws related to crimes involving the postal system, its employees, and its customers. Each year, these agents make over five thousand arrests, primarily for crimes such as mail theft, mail fraud, and illegally mailing drugs and weapons. Interestingly, these agents have a reputation of being some of the most dedicated and intelligent in all of federal law enforcement. Even the IRS (Internal Revenue Service) and EPA (Environmental Protection Agency) have law enforcement divisions with gun-carrying federal agents capable of making arrests for violations of federal tax and environmental law.

A specialized service called an SMTP relay service provider makes it easier for emails to be delivered from one mail server to another.

What is a targeted email list? How to Build an Email List? A/B testing in email marketing? What is Automated Direct Email?

I never did send an invoice to the Hills. I don’t know what Lake said to them, but they mailed me a sizable check anyway. I made a donation to a women’s shelter in Maggie’s name and sent flowers to her memorial service.

Blog subjects, e-mail content, and bullet points on our website can all include elements of potential failure to give our customers a sense of urgency when it comes to our products and services.

I have nothing to do with my spare time except work in my garden and read whatever books I order through the mail service. And in the winter, I don’t even have the distraction of my gardening. So, yes. I like to read. I cannot survive without reading.

Formed in 1950, Diners’ Club initiated the first universal restaurant charge card that prominent New York restaurants would accept. Cardholders charged for a meal, and the restaurant collected from the Club less a 5%–10% discount (which restaurants were willing to accept since cardholders typically spent more than those paying with cash on hand). Diners’ Club paid the restaurant and had to collect from cardholders. In the 1950s, credit cards took off in the United States. There were cards for specific companies as well as universal travel and entertainment charge cards.244 American Express debated the merits of creating a card. But by the 1950s, the company’s executives realized that people were using the cards for travel-related services, posing a risk for the travelers cheque. Furthermore, the money order business was becoming less important, with the rise of personal checking accounts stealing business away from money orders. The company finally decided it would be better for American Express to protect itself by making its own card rather than lose all that business.245 American Express debated entering the business by acquiring Diners’ Club. After that deal fell through, American Express decided to go forward by launching its own American Express Credit Card in 1958. The American Express Credit Card was, in reality, a charge card, not a credit card. The latter had a revolving line of credit whose balance could be carried over from month to month. While technically still an extension of credit, the charge card required all outstanding balances to be paid in full each month.246,247 Before launching, American Express reached a deal with the American Hotel Association, providing Amex with 150,000 cardholders and 4,500 participating hotels. American Express then bought 40,000 members from the Gourmet card.248 And when rumors spread that American Express was thinking of starting a card, people wanted in. In contrast to the banks, who literally had to mass-mail cards to people when they rolled out their offerings (a practice made illegal in 1970), people flocked to American Express.249 The brand, whose image had evolved from a guard dog to ‘the guardian of Rome,’ the centurion, had now become a status symbol.

The chances to get involved in the service after seeing a delicious growth hack are higher than after bombing with requirements to confirm the e-mail. Growth

OF APPRECIATION.     5.  WHAT DID THE CLIENT SAY OR DO TO LET YOU KNOW YOU DID WELL? (INCLUDE THEIR TESTIMONIAL OR THAT THEY REFERRED ME. FOR EXAMPLE, THEY REFERRED ME TO CHRIS HILLS, ANOTHER FIRST TIME HOME BUYER.)     6.  ASK FOR SPECIFIC AND RELEVANT REFERRALS EXAMPLE: WHO IS A PERSON YOU KNOW BUYING THEIR FIRST HOME - COULD BE A RENTER OR EVEN A SON OR DAUGHTER OF SOMEONE YOU KNOW?     7.  CALL TO ACTION. USE A SENTENCE LIKE: “PLEASE REPLY TO THIS E-MAIL WITH THE NAME AND THEIR SITUATION. I PROMISE THEY’LL GET THE EXCELLENT SERVICE THEY DESERVE.

Kids are one of natural most perfect learning devices. With just a little knowing, a kid can be activated and kept content. Starting early in your kid's growth can do wonderful factors for their psychological growth in later years, and provides them a large boost over other kids their age. Comprehend youngsters are designed to comprehend. Regular actions, such as offering, diapering, enjoying, executing, going for a generate in the child baby stroller, and getting bears from Grandpa are all "educational". You do not need to do synthetic actions or extremely concentrate on "educational activities" for a kid to succeed. Care for the kid. A kid needs a full belly, a dry diaper, a comfortable atmosphere, and really like for the best possible growth. Discuss to the kid. Provide a "play by play" of what you're doing (making a cup of tea, modifying a diaper, confirming the email box. Take part in kid talk; it's designed to stimulate a kid. Read a book together. Increase and massage. Kids really like to move their systems. Learn kid massage and kid yoga exercise exercises, which help comfortable, revitalize, and stimulate. But simply shifting the kid in a way he or she likes (like clapping arms, wearing coming back and forth, "So Big!") is outstanding work out, and properly rubbing kid down with kid massage oil is outstanding for sensitive growth. Acquire a execute gym or action gym. These are generally a company recommended with children from child up to about 12 months. They mostly come in the form of comfortable, quilted or properly cushioning execute shields, sometimes raised at the edges with a space in the center for kid. They can include detachable, holding locations for small children to try to comprehend. They usually have locations that are crinkle, smooth, scrunchy styles for kid to touch, media and action. Some come with bright dazzling illumination and alarm systems and others make insane seems to be, or musical show show seems to be, and some even do both. Look around. Kids are fascinated by factors grownups take for granted: Automobiles visiting outside the screen, tanks, vegetation provided by the wind, failing outfits in the outfits clothing dryer. Go outside A child baby stroller generate can be very interesting, going to uncommon new locations like the mailing service, bakery, recreation area, and so on.Drive your car, which has best car accessories, and go for a have a eat outside. Perform to the kid. Perform child's room music, TV jingles, your popular.Play with the kid. Conventional activities like "Peek-A-Boo" or cheap baby toys, the hug the kid's belly, shifting a football coming back and forth on are outstanding kid actions. Dance with the kid in your arms.

Hotmail enhanced its spreading rate by eliminating the adoption threshold individuals experience. First, it is free; thus you do not have to think about whether you are making a wise investment. Second, the Hotmail interface makes it very easy to sign up. In two minutes you have an account; thus there is no time investment. Third, once you sign up, every time you send an e-mail, you offer free advertisement for Hot-mail. Combine these three features, and you get a service that has a very high infection rate, a build-in mechanism to spread. Traditional marketing theories will tell you that the combination of free service, low learning path, and rapid reach through consumer marketing has put the product above the threshold, and that is why it reached everybody. Based on our new understanding of diffusion in complex networks, we now know that this is only partially correct. It is true that you have a very high rate of spread. But you have no threshold either. Products and ideas spread by being adapted by hubs, the highly connected nodes of the consumer network.

I had an expression: Never moon the gorilla,” Balsillie says. “Microsoft was the gorilla. We cut them by far the widest berth of anyone.” Balsillie’s strategy for dealing with Microsoft was to undersell RIM’s potential. Upon launching BlackBerry, he pitched the device to Microsoft as a pager-like service to promote the software giant’s corporate e-mail software, Exchange.

They were a mile from Grant’s place at eight-fifteen. The day before, they’d spotted a diner with a strong and reliable Wi-Fi and no protection, with parking on the side and in back, out of sight from the street. Kidd signed on from a laptop and dialed up another laptop, which was hooked into his cell phone, back at the condo. His phone made a call to a friend who, at that moment, was playing a violin in a chamber quartet at the birthday party for a St. Paul surgeon’s wife. Kidd let the call ring through to the answering service, left a message that suggested handball on Friday. “Done,” he said, when he’d hung up. An alibi. Both of their desktop computers would be roaming websites all through the evening, and they’d send out a couple of e-mails.

Bizarre and Surprising Insights—Consumer Behavior Insight Organization Suggested Explanation7 Guys literally drool over sports cars. Male college student subjects produce measurably more saliva when presented with images of sports cars or money. Northwestern University Kellogg School of Management Consumer impulses are physiological cousins of hunger. If you buy diapers, you are more likely to also buy beer. A pharmacy chain found this across 90 days of evening shopping across dozens of outlets (urban myth to some, but based on reported results). Osco Drug Daddy needs a beer. Dolls and candy bars. Sixty percent of customers who buy a Barbie doll buy one of three types of candy bars. Walmart Kids come along for errands. Pop-Tarts before a hurricane. Prehurricane, Strawberry Pop-Tart sales increased about sevenfold. Walmart In preparation before an act of nature, people stock up on comfort or nonperishable foods. Staplers reveal hires. The purchase of a stapler often accompanies the purchase of paper, waste baskets, scissors, paper clips, folders, and so on. A large retailer Stapler purchases are often a part of a complete office kit for a new employee. Higher crime, more Uber rides. In San Francisco, the areas with the most prostitution, alcohol, theft, and burglary are most positively correlated with Uber trips. Uber “We hypothesized that crime should be a proxy for nonresidential population.…Uber riders are not causing more crime. Right, guys?” Mac users book more expensive hotels. Orbitz users on an Apple Mac spend up to 30 percent more than Windows users when booking a hotel reservation. Orbitz applies this insight, altering displayed options according to your operating system. Orbitz Macs are often more expensive than Windows computers, so Mac users may on average have greater financial resources. Your inclination to buy varies by time of day. For retail websites, the peak is 8:00 PM; for dating, late at night; for finance, around 1:00 PM; for travel, just after 10:00 AM. This is not the amount of website traffic, but the propensity to buy of those who are already on the website. Survey of websites The impetus to complete certain kinds of transactions is higher during certain times of day. Your e-mail address reveals your level of commitment. Customers who register for a free account with an Earthlink.com e-mail address are almost five times more likely to convert to a paid, premium-level membership than those with a Hotmail.com e-mail address. An online dating website Disclosing permanent or primary e-mail accounts reveals a longer-term intention. Banner ads affect you more than you think. Although you may feel you've learned to ignore them, people who see a merchant's banner ad are 61 percent more likely to subsequently perform a related search, and this drives a 249 percent increase in clicks on the merchant's paid textual ads in the search results. Yahoo! Advertising exerts a subconscious effect. Companies win by not prompting customers to think. Contacting actively engaged customers can backfire—direct mailing financial service customers who have already opened several accounts decreases the chances they will open more accounts (more details in Chapter 7).

Make your business e-mail address sound professional — do not make the mistake of choosing a cute name like SweetMelissa@gmail.com or HotBob@gmail.com.   Instead, use something like YourNameFreelanceSEO@gmail.com or YourNameProSEO@gmail.com. You’ll be using this e-mail address to reply to client inquiries, and/or to pitch your services to new potential clients. Day 6 Proofread your sample articles.

Under Musk’s direction, X.com tried out some radical banking concepts. Customers received a $20 cash card just for signing up to use the service and a $10 card for every person they referred. Musk did away with niggling fees and overdraft penalties. In a very modern twist, X.com also built a person-to-person payment system in which you could send someone money just by plugging their e-mail address into the site. The whole idea was to shift away from slow-moving banks with their mainframes taking days to process payments and to create a kind of agile bank account where you could move money around with a couple of clicks on a mouse or an e-mail. This was revolutionary stuff, and more than 200,000 people bought into it and signed up for X.com within the first couple of months of operation.

office inaugurated Rural Free Delivery in 1896, which promised home mail service on roads passable enough to permit it—a mighty popular idea among rural farmers, who until then had viewed good roads and the taxes they required as schemes favoring big-city dandies on their bikes.

Packet Steamers Generally Packet Steamers, ships or boats are regularly scheduled vessels carrying mail. Sometime armed these ships carried all types of mail although the name gives the impression that they only carried carried bulk mail. Reliability was most important and the service was first started by the British to carry embassy mail packets to the Empire’s colonies, outposts as well as Consulates and Embassies. Although the name denotes smaller high speed vessels the English designation “packet boat” can denote a large ocean liner. In wartime these vessels were expected to run regular shipments past the gauntlet of warships and privateers. Some even had to evade marauding pirates. In 1829, pirates captured the packet Topaz and murdered her crew after looting her. In time commercial steam liners began to work regular coastal and international schedules having contracts from governments to carry mail as well as passengers and high-value cargo. Their services retained the name "Packet". The term was frequently used to identify American coastal vessels that carried cargo and passengers on routes from Maine to Cuba and beyond.

The misconception is in fact so common that the USPS has felt the need to post a disclaimer on its official Web site, offering the following explanation: This inscription was supplied by William Mitchell Kendall of the firm of McKim, Mead & White, the architects who designed the New York General Post Office. Kendall said the sentence appears in the works of Herodotus and describes the expedition of the Greeks against the Persians under Cyrus, about 500 B.C. The Persians operated a system of mounted postal couriers, and the sentence describes the fidelity with which their work was done. Professor George H. Palmer of Harvard University supplied the translation, which he considered the most poetical of about seven translations from the Greek. So while our mail deliverers may take pride in these sentiments, and may strive to live up to the stringent code expressed in this inscription, it is not the official doctrine of the U.S. Postal Service.

H. Srikrishnan, then head of transactional banking and operations, gave me an example, ‘We looked at funds transfer—which was manual—such as MTs (mail transfers) and TTs (telegraphic transfers). When we implemented a centralized banking solution, the key things we could do were to sweep across multiple locations and get the balances of customers or transfer funds from one location to another using core banking. Those were big problems we solved.’ HDFC Bank was thus the first among Indian banks to have a centralized system. Whilst foreign banks like Citibank had centralized systems, they lacked the branch strength to fully leverage them. It is worth remembering that in the mid-1990s, banking didn’t really exist in the form that we know of today. Customers could open bank accounts, but the whole gamut of products (home loan, car loan, etc.) and services (Internet banking) was just not available. Salaries would still be paid by cheque and employees would have to take time off from their jobs to go to the bank, write a deposit slip, hand it over to the teller and then wait for the cheque to get cleared. Also, the employer would have to take time off to sit and sign numerous salary cheques to be given to all the employees. Compare this to the instant, online credit of salary today and a notification by SMS and email at the end of every month! HDFC Bank’s centralized technology platform allowed it to kick-off a revolution in how employees were paid their salaries.

MORNINGS WE WOKE and hoped something would arrive for us, but rarely did anything arrive. Because we felt powerless, we went to war over milk shortages, water shortages, maid services, and unfair housing assignments. We said, Someone with one child should not have more help than someone with two. We said, A family that needs only two bedrooms should not get a home with three. The commissary should carry bottled artichoke hearts, the movie schedule should be changed, the neighbor’s dog snapped at our child and should be put down, we need a shoe repair service, we need faster mail service, the public laundry is overcrowded, the rifle range is too close.   W

In February 1914, the Pierstorffs of Grangeville, Idaho, sent their five-year-old daughter to visit her grandmother 75 miles away in Lewiston via parcel post, because it was cheaper than buying her a train ticket. Little May Pierstorff weighed 48 pounds, which meant that she was just under the Post Office Department’s 50-pound limit for parcels. The Grangeville postmaster charged her parents 53 cents, attaching the appropriate stamps to the front of her coat. May traveled all the way to Lewiston in a railway baggage car under the watchful eye of a railway mail clerk. When she arrived, a mail clerk on duty drove her to her grandmother’s house rather than leaving her at the post office for morning delivery. Soon there were more incidents of “child mailing,” and finally the Post Office Department outlawed the practice.

Another common error is to confuse freedom with planlessness. Some writers these days argue that if the system of economic laissez-faire—“letting everyone do as he wishes”—were altered as history marches on, our freedom would vanish with it. The argument of these authors often goes something like this: “Freedom is like a living thing. It is indivisible. And if the individual’s right to own the means of production is taken away, he no longer has the freedom to earn his living in his own way. Then he can have no freedom at all.” Well, if these writers were right it would indeed be unfortunate—for who then could be free? Not you nor I nor anyone else except a very small group of persons—for in this day of giant industries, only the minutest fraction of citizens can own the means of production anyway. Laissez-faire was a great idea, as we have seen, in earlier centuries: but times change, and almost everyone nowadays earns his living by virtue of belonging to a large group, be it an industry, or a university, or a labor union. It is a vastly more interdependent world, this “one world” of our twentieth century, than the world of the entrepreneurs of earlier centuries or of our own pioneer days; and freedom must be found in the context of economic community and the social value of work, not in everyone’s setting up his own factory or university. Fortunately, this economic interdependence need not destroy freedom if we keep our perspective. The pony express was a great idea, also, back in the days when sending a letter from coast to coast was an adventure. But certainly we are thankful—complain as we may about mail service these days—that now when we write a letter to a friend on the coast, we don’t have to give more than a passing thought to its method of travel; we drop it in the box with an air-mail stamp and forget about it. We are free, that is, to devote more time and concern to our message to our friend, our intellectual and spiritual interchange in the letter, because in a world made smaller by specialized communication we don’t have to be so concerned about how the letter gets there. We are more free intellectually and spiritually precisely because we accept our position in economic interdependence with our fellow men.

International speaker and business consultant Jill Konrath authored the book, How to Sell to Big Companies. Jill shares that when sales people make prospecting calls to large companies, they may have only one-and-one-half minutes on a voice mail to make a great first impression. If they don’t captivate their customer in that brief moment, their phone call will probably not be returned.

Addicted to the short-term results, business today has largely become a series of quick fixes added on one after another after another. The short-term tactics have become so sophisticated that an entire economy has developed to service the manipulations, equipped with statistics and quasi-science. Direct marketing companies, for example, offer calculations about which words will get the best results on each piece of direct mail they send out.

There are powerful demographic and economic reasons why many people think that the state will continue to grow. Entitlements grow as populations age. Governments dominate areas of the economy, like health and education, that are resistant to productivity improvements. But the other reason for the state’s sprawl has been political. Both the Left and the Right have indulged its appetites, the former singing the praises of hospitals and schools, the latter serenading prisons, armies, and police forces, and both creating regulations like confetti. The call that “something must be done,” i.e., that yet another rule or department must be created, comes as often from Fox News or the Daily Mail as it does from the BBC or the New York Times. For all the worries about “benefit scroungers” and “welfare queens,” most state spending is sucked up by the middle classes, many of them conservatives. Voters have always voted for more services; some people just resent having to pay for them more than others. The apocryphal sign at a Tea Party rally warning “big government” to “keep its hands off my Medicare” sums up many Americans’ hypocrisy about the state.

The following approaches are likely to fall flat, with less than 10 percent of the churchless reporting they might be attracted by such efforts: information about a church provided through the mail advertising for a church on TV, in a newspaper, or on the radio an unsolicited phone call from someone representing a church in the community to describe the church and offer an invitation to attend advertising for the church on a local billboard a website that describes the church and invites people to attend a sermon from the pastor on CD or podcast emphasizing that the church has multiple locations in the community providing entry to a “video church”—a ministry that has a real-time video feed of live teaching from the main location, with live music and leadership at the remote location a contemporary seeker service showing a Hollywood-quality movie at the church that deals with issues like marriage, faith, or parenting providing a book club that discusses books about faith and life offering an open-mic discussion group or online chat that focuses on questions related to faith and spirituality a celebrity guest speaker appearing at a church’s worship services

Google, however, is far from done with its acquisitions, and in June 2014 it announced it was purchasing Dropcam, a large video camera security start-up, for $555 million. Dropcam makes high-definition Wi-Fi and Bluetooth security cameras that stream live video to mobile apps and send alerts based on predetermined activities sensed by the devices. With the purchase of Dropcam, Google now owns not only your Web searches, e-mail, mobile phone, maps, and location but also your movements inside your own home through live-streaming video feeds. As a result, your thermostat, smoke detector, and security system all come with lengthy terms of service. Could the privacy implications be any more obvious?

why people open and respond to e-mail listed these factors: • Products or services featured (54 percent) • Written copy (40 percent) • Subject line (35 percent) • Compelling offers (discounts, free shipping) (33 percent)

December 20, 1999, Juno Online Services unveiled a trailblazing business plan: to lose as much money as possible, on purpose. Juno announced that it would henceforth offer all its retail services for free—no charge for e-mail, no charge for Internet access—and that it would spend millions of dollars more on advertising over the next year. On this declaration of corporate hara-kiri, Juno’s stock roared up from $16.375 to $66.75 in two days.6

minutes away from the UPS Worldport hub means that a lot of customers order as late as midnight EST, and are surprised when their orders show up on their doorstep eight hours later. This creates a WOW experience, which our customers remember for a very long time and tell their friends and family about. We receive thousands and thousands of phone calls and e-mails every single day, and we really view each contact as an opportunity to build the Zappos brand into being about the very best customer service and customer experience. Seeing every interaction through a branding lens instead of an expense-minimization lens means we run our call center very differently from most call centers. Most call centers measure their employees’ performance based on what’s known in the industry as “average handle time,” which focuses on how many phone calls each rep can take in a day. This translates into reps worrying

The Fords were the first in the country to lay a concrete landing strip, the first to build an airport hotel for out-of-town flyboys (the 108-room Dearborn Inn, which is still there), and the first private company to take on a US Air Mail Service contract.

Steve Jobs in a new analog way: by sending snail mail. The U.S. Postal Service has approved a commemorative stamp honoring the Apple co-founder to be printed as part of a collectible series next year. Stamp subjects are traditionally kept a secret until just before printing to raise public demand, however,

First Google built a superior product. Then it built excitement by making it invite-only. And by steadily increasing the number of invites allowed to its existing user base, Gmail spread from person to person until it became the most popular, and in many ways the best, free e-mail service.

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But postal inspectors also solved crimes. James Holbook's Ten Years Among the Mail Bags; or, Notes from the Diary of a Special Agent of the Post-Office Department, published in 1855, became a best seller and is thought to have helped inspire the modern detective novel, with its tales of mail robbers and malefactors who tried to use the public mails for nefarious purposes. "A mail bag is an epitome of human life,"' Holbrook wrote in the opening section of his book. "All the elements which go to form the happiness or misery of individuals--the raw material so to speak, of human hopes and fears--here exist in a chaotic state." Someone had to protect it.

now that was a lie, wasn't it? The tube journey back to South Kensington took another twenty minutes. He'd better get some milk. Some bread. Something to eat tonight. What would the flat be like now? What state had the police left it in?   It would be weird walking up the steps and in through the front door. He'd honestly thought that he would never be back. That his life in St Cecilia's Square was over. Perhaps it was. Maybe now he would sell it, and move somewhere else.   Letting himself in with his key at the main door, he checked for letters and bills in his mail box, and then walked slowly up the stairwell. Strangely, there was no mail at all. Not even junk-mail. Maybe the police or the Security Service had put a divert on it, so that they could read all his letters and pry into his life. He'd have to call them - who would he call? - to get it changed back? Ray Luck was still alive. He was free. He was home. At the top of the stairs, he stopped.

…Who through faith…whose weakness was turned to strength…. —Hebrews 11:33–34 (NIV) I probably shouldn’t have checked my computer one last time after a very tiring day. One click and I was staring in disbelief at an e-mail from our church prayer planning committee leader with more than one hundred prayer requests attached! The petitions had been gathered at our Ash Wednesday service, and no one thought about who was going to pray for them once they were placed on the altar. Although we weren’t an intercessory prayer group (we plan prayer events), our committee was elected! I was even more overwhelmed when I glanced at the list: chemotherapy, job losses, marriages falling apart, the death of young adults, anger issues, serious child behavior problems… I felt absolutely unable—and unwilling—to tackle the job. So instead of praying, I escaped to the laundry room to take the clothes out of the dryer. As I vigorously shook out a shirt, this thought came to mind: Here you are thinking it’s impossible to pray for one hundred requests. God not only hears billions of requests an hour, He also follows through and acts on them. I printed out the requests and put them by the chair where I do my morning prayers, and each morning I prayed for ten of them until I finally finished all of them. Dear Creator of the universe, help me to say yes to the spiritual tasks You assign me even when I feel unequal to the task. Amen. —Karen Barber Digging Deeper: Mk 10:45; 1 Pt 4:10–11

Waiting for a late friend. Waiting in line at the movies. Waiting for the phone to ring. Waiting for the mail. Waiting at the checkout counter. Waiting in traffic. Waiting for the train. Waiting for the plane. Waiting in a darkened theater. Waiting in a foreign country. Waiting to give birth. Waiting for sluggish minors. Waiting for elderly parents. Waiting for something to go wrong. Waiting at the doctor’s office. The waiting of chronic illness. Eroded public services waiting. Waiting for the Messiah. Wait list waiting. The hoping and waiting, the waiting and hoping. The waiting of childhood. The waiting to grow up. The waiting of old age. Waiting to recover. Waiting for another stroke. Waiting for the body to let go. Waiting for inspiration. Letting-the-field-lie-fallow waiting. The thinking-of-nothing and thinking-of-everything waiting. Waiting just as the storm ends. Waiting for the sun.

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Algorithmic profits Algorithmic marketing is allowing companies to do things they couldn’t do before, and some early signs show it can deliver big value, especially in financial or information services. In North America, Amazon.com grew 30 to 40 percent, quarter after quarter, throughout the United States’ 2008-2012 recession, while other major retailers shrank or went out of business. From 2006 to 2010, Amazon spent 5.6 percent of its sales revenue on IT, while rivals Target and Best Buy spent 1.3% and 0.5%, respectively. That investment and focus has yielded increasingly sophisticated recommendation engines that deliver over 35 percent of all sales, an automated e-mail/customer service systems (90 percent are automated, versus 44 percent for the average retailer) that are a key component of its best-in-class customer satisfaction, and dynamic pricing systems that crawl the Web and react to competitor pricing and stock levels by altering prices on Amazon.com, in some cases every 15 seconds.