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The secret to being wrong isn't to avoid being wrong! The secret is being willing to be wrong. The secret is realizing that wrong isn't fatal.
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The job is what you do when you are told what to do. The job is showing up at the factory, following instructions, meeting spec, and being managed.
Someone can always do your job a little better or faster or cheaper than you can.
The job might be difficult, it might require skill, but it's a job.
Your art is what you do when no one can tell you exactly how to do it. Your art is the act of taking personal responsibility, challenging the status quo, and changing people.
I call the process of doing your art 'the work.' It's possible to have a job and do the work, too. In fact, that's how you become a linchpin.
The job is not the work.
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An artist is someone who uses bravery, insight, creativity, and boldness to challenge the status quo. And an artist takes it personally.
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If you are deliberately trying to create a future that feels safe, you will willfully ignore the future that is likely.
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At the age of four, you were an artist. And at seven, you were a poet.
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Perhaps your challenge isn't finding a better project or a better boss. Perhaps you need to get in touch with what it means to feel passionate. People with passion look for ways to make things happen.
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Transferring your passion to your job is far easier than finding a job that happens to match your passion.
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If you need to conceal your true nature to get in the door, understand that you'll probably have to conceal your true nature to keep that job.
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Here's the truth you have to wrestle with: the reason that art (writing, engaging, leading, all of it) is valuable is precisely why I can't tell you how to do it. If there were a map, there'd be no art, because art is the act of navigating without a map. Don't you hate that? I love that there's no map.
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Discomfort brings engagement and change. Discomfort means you're doing something that others were unlikely to do, because they're hiding out in the comfortable zone. When your uncomfortable actions lead to success, the organization rewards you and brings you back for more.
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The tragedy is that society (your school, your boss, your government, your family) keeps drumming the genius part out. The problem is that our culture has engaged in a Faustian bargain, in which we trade our genius and artistry for apparent stability.
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The problem with competition is that it takes away the requirement to set your own path, to invent your own method, to find a new way.
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As our society gets more complex and our people get more complacent, the role of the jester is more vital than ever before. Please stop sitting around. We need you to make a ruckus.
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Art isn't only a painting. Art is anything that's creative, passionate, and personal. And great art resonates with the viewer, not only with the creator.
What makes someone an artist? I don't think is has anything to do with a paintbrush. There are painters who follow the numbers, or paint billboards, or work in a small village in China, painting reproductions. These folks, while swell people, aren't artists. On the other hand, Charlie Chaplin was an artist, beyond a doubt. So is Jonathan Ive, who designed the iPod. You can be an artists who works with oil paints or marble, sure. But there are artists who work with numbers, business models, and customer conversations. Art is about intent and communication, not substances.
An artists is someone who uses bravery, insight, creativity, and boldness to challenge the status quo. And an artists takes it personally.
That's why Bob Dylan is an artist, but an anonymous corporate hack who dreams up Pop 40 hits on the other side of the glass is merely a marketer. That's why Tony Hsieh, founder of Zappos, is an artists, while a boiler room of telemarketers is simply a scam.
Tom Peters, corporate gadfly and writer, is an artists, even though his readers are businesspeople. He's an artists because he takes a stand, he takes the work personally, and he doesn't care if someone disagrees. His art is part of him, and he feels compelled to share it with you because it's important, not because he expects you to pay him for it.
Art is a personal gift that changes the recipient. The medium doesn't matter. The intent does.
Art is a personal act of courage, something one human does that creates change in another.
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Not only must you be an artist, must you be generous, and must you be able to see where you can help but you must also be aware. Aware of where your skills are welcomed.
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I think art is the ability to change people with your work, to see things as they are and then create stories, images, and interactions that change the marketplace.
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Art is never defect-free. Things that are remarkable never meet spec, because that would make them standardized, not worth talking about.
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...the greatest shortage in our society is an instinct to produce. To create solutions and hustle them out the door. To touch the humanity inside and connect to the humans in the marketplace.
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You cannot create a piece of art merely for money. Doing it as part of commerce so denudes art of wonder that it ceases to be art.
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The combination of passion and art is what makes someone a linchpin.
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...treasure what it means to do a day's work. It's our one and only chance to do something productive today, and it's certainly not available to someone merely because he is the high bidder. A day's work is your chance to do art, to create a gift, to do something that matters. As your work gets better and your art becomes more important, competition for your gifts will increase and you'll discover that you can be choosier about whom you give them to.
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A brilliant author or businesswoman or senator or software engineer is brilliant only in tiny bursts. The rest of the time, theyβre doing work that most any trained person could do.
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The lizard brain is hungry, scared, angry, and horny.
The lizard brain only wants to eat and be safe.
The lizard brain will fight (to the death) if it has to, but would rather run away. It likes a vendetta and has no trouble getting angry.
The lizard brain cares what everyone else thinks, because status in the tribe is essential to its survival.
A squirrel runs around looking for nuts, hiding from foxes, listening for predators, and watching for other squirrels. The squirrel does this because that's all it can do. All the squirrel has is a lizard brain.
The only correct answer to 'Why did the chicken cross the road?' is 'Because it's lizard brain told it to.' Wild animals are wild because the only brain they posses is a lizard brain.
The lizard brain is not merely a concept. It's real, and it's living on the top of your spine, fighting for your survival. But, of course, survival and success are not the same thing.
The lizard brain is the reason you're afraid, the reason you don't do all the art you can, the reason you don't ship when you can. The lizard brain is the source of the resistance.
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When you set down the path to create art, whatever sort of art it is, understand that the path is neither short not easy. That means you must determine if the route is worth the effort. If it's not, dream bigger.
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If you can't be remarkable, perhaps you should consider doing nothing until you can.
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Optimism is the most important human trait, because it allows us to evolve our ideas, to improve our situation, and to hope for a better tomorrow.
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The competitive advantages the marketplace demands is someone more human, connected, and mature. Someone with passion and energy, capable of seeing things as they are and negotiating multiple priorities as she makes useful decisions without angst. Flexible in the face of change, resilient in the face of confusion. All of these attributes are choices, not talents, and all of them are available to you.
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The road to comfort is crowded and it rarely gets you there. Ironically, itβs those who seek out discomfort that are able to make a difference and find their footing.
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The only way to get what you're worth is to stand out, to exert emotional labor, to be seen as indispensable, and to produce interactions that organizations and people care deeply about.
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Art changes posture and posture changes innocent bystanders.
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Art isn't only a painting; it's anything that changes someone for the better, any nonanonymous interaction that leads to a human (not simply a commercial) conclusion.
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The reason you might choose to embrace the artist within you now is that this is the path to (cue the ironic music) security.
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Passion isnβt project-specific. Itβs people-specific.
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Artists are people with a genius for finding a new answer, a new connection, or a new way of getting things done.
That would be you.
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Passion is caring enough about your art that you will do almost anything to give it away, to make it a gift, to change people.
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For many of us, the happiest future is one that's precisely like the past, except a little better
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You become a winner because youβre good at losing.
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Mediocre is merely a failed attempt to be really good.
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A genius looks at something that others are stuck on and gets the world unstuck.
So the question is: Have you ever done that?
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She solves problems that people havenβt predicted, sees things people havenβt seen, and connects people who need to be connected.
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Art is original. Marcel Duchamp was an artist when he pioneered Dadaism and installed a urinal in a museum.
The second person to install a urinal wasn't an artist, he was a plumber.
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The linchpin has figured out that we get only a certain number of brain cycles to spend each day. Spending even one on a situation out of our control has a significant opportunity cost.
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You donβt become indispensable merely because you are different. But the only way to be indispensable is to be different. Thatβs because if youβre the same, so are plenty of other people.
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The job is not your work; what you do with your heart and soul is the work.
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Consumers are not loyal to cheap commodities. They crave the unique, the remarkable, and the human.
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If it wasnβt a mystery, it would be easy. If it were easy, it wouldnβt be worth much.
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Being open is art. Making a connection when itβs not part of your job is a gift. You can say your lines and get away with it, or you can touch someone and make a difference in their lives forever.
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Delivering unique creativity is hardest of all, because not only do you have to have insight, but you also need to be passionate enough to risk the rejection that delivering a solution can bring. You must ship.
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The linchpin feels the fear, acknowledges it, then proceeds. I can't tell you how to do this; I think the answer is different for everyone. What I can tell you is that in today's economy, doing it is a prerequisite for success.
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When we try to drill and practice someone into subservient obedience, weβre stamping out the artist that lives within.
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If your agenda is set by someone else and it doesnβt lead you where you want to go, why is it your agenda?
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Great work is not created for everyone. If it were, it would be average work.
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One way to become creative is to discipline yourself to generate bad ideas. The worse the better. Do it a lot and magically youβll discover that some good ones slip through.
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Going out of your way to find uncomfortable situations isnβt natural, but itβs essential.
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Depth of knowledge combined with good judgment is worth a lot. Depth
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Becoming a linchpin is not an act of selfishness. I see it as an act of generosity,
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The goal is to quit the tasks youβre doing because youβre hiding on behalf of the lizard brain and to push through the very tasks the lizard fears. Is
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Generosity generates income. This works whether you are selling paintings or innovation or a service. Linus
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Our economy now rewards artists far more than any other economy in history ever has.
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No one has a transparent view of the world. In fact, we all carry around a personal worldviewβthe biases and experiences and expectations that color the way we perceive the world.
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Emotional labor is what you get paid to do, and one of the most difficult types of emotional labor is staring into the abyss of choice and picking a path. Your
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Great bosses and world-class organizations hire motivated people, set high expectations, and give their people room to become remarkable.
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There are no longer any great jobs where someone else tells you precisely what to do.
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Art is a personal gift that changes the recipient. The medium doesnβt matter. The intent does. Art is a personal act of courage, something one human does that creates change in another.
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There are fewer and fewer good jobs where you can get paid merely for showing up. Instead, successful organizations are paying for people who make a difference and are shedding everyone else. Just
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In the case of personality, most psychologists agree that there are five traits that are essential in how people look at us: openness, conscientiousness, extraversion, agreeableness, and emotional stability.
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When your organization becomes more human, more remarkable, faster on its feet, and more likely to connect directly with customers, it becomes indispensable. The very thing that made your employee a linchpin makes YOU a linchpin.
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1. Your business needs more linchpins. Itβs scary to rely on a particular employee, but in a postindustrial economy, you have no choice. 2. You are capable of becoming a linchpin. And if you do, youβll discover that itβs worth the effort.
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Do not internalize the industrial model. You are not one of the myriad of interchangeable pieces, but a unique human being, and if youβve got something to say, say it, and think well of yourself while youβre learning to say it better. Β βDavid Mamet
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Everyone has a little voice inside of their head that's angry and afraid.
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Art, at least art as I define it, is the intentional act of using your humanity to create a change in another person.
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The only purpose of starting is to finish, and while the projects we do are never really finished, they must ship.
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Or, more accurately, spend all day trying to avoid making a mistake? These are very different things. Defect-free is what people are often in search of. Meeting spec. Blameless.
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Leo Babautaβs brilliant little book Zen Habits helps you think your way through this problem. His program is simple: Attempt to create only one significant work a year.
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A great school experience wonβt keep you from being remarkable, but itβs usually not sufficient to guarantee that you will become so. Thereβs something else at work here.
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What happens when the world cares more about unique voices and remarkable insights than it does about cheap labor
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Abundance is possible, but only if we can imagine it and then embrace it. Will
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Some people are gift givers by nature. They love their tribe, or they respect their art, and so they give. Not for an ulterior motive, but because it gives them joy.
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What They Should Teach in School Only two things: 1. Solve interesting problems 2. Lead SOLVE
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Turning you Passion into your Job is easier than finding a Job that matches your passion
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Every time you find yourself following the manual instead of writing the manual, youβre avoiding the anguish and giving in to the resistance.
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The gift is to the giver, and comes back to him . . .β βWalt Whitman
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Then a deadline arrives and you have to cut it short. Is shipping that important? I think it is. I think the discipline of shipping is essential in the long-term path to becoming indispensable.
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Finding security in mediocrity is an exhausting process. You can work only so many hours, fret only so much. Being a slightly better typist or a slightly faster coder is insufficient. Youβre always looking over your shoulder, always trying to be a little less mediocre than the guy next to you. It wears you out.
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You will fail at this. Often. Why is that a problem? In fact, this is a boon. Itβs a boon because when others fail to be remarkable or make a difference or share their art or have an impact, they will give up.
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Great teachers are wonderful. They change lives. We need them. The problem is that most schools donβt like great teachers. Theyβre organized to stamp them out, bore them, bureaucratize them, and make them average. Why
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On top of this, if you do great work you gain the reward of knowing youβre doing great work. Your day snaps into alignment with your dreams, and you no longer have to pretend youβre mediocre. Youβre free to contribute.
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Our society is struggling because during times of change, the very last people you need on your team are well-paid bureaucrats, note takers, literalists, manual readers, TGIF laborers, map followers, and fearful employees.
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The linchpin feels the fear, acknowledges it, then proceeds. I canβt tell you how to do this; I think the answer is different for everyone. What I can tell you is that in todayβs economy, doing it is a prerequisite for success. The
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The only purpose of starting is to finish, and while the projects we do are never really finished, they must ship. Shipping means hitting the publish button on your blog, showing a presentation to the sales team, answering the phone, selling the muffins, sending out your references. Shipping is the collision between your work and the outside world.
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This is not a book for the wild-haired crazies your company keeps in a corner. It is a book for you, your boss, and your employees, because the best future available to us is a future where you contriubute your true self and your best work. Are you up for that?
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Seeing clearly means that youβre smart enough to know when a project is doomed, or brave enough to persevere when your colleagues are fleeing for the hills. Abandoning your worldview in order to try on someone elseβs is the first step in being able to see things as they are.
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Donβt listen to the cynics. Theyβre cynics for a reason. For them, the resistance won a long time ago. When the resistance tells you not to listen to something, read something, or attend something, go. Do it. Itβs not an accident that successful people read more books. Symptoms
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Fear of living without a map is the main reason people are so insistent that we tell them what to do. The reasons are pretty obvious: If itβs someone elseβs map, itβs not your fault if it doesnβt work out. If youβve memorized the sales script I gave you and you donβt make the sale, whoβs in trouble now? Not only does the map insulate us from responsibility, but itβs also a social talisman. We can tell our friends and family that weβve found a good map, a safe map, a map worthy of respect.
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We hire for perfect, we manage for perfect, we measure for perfect, and we reward for perfect. So why are we surprised that people spend their precious minutes of self-directed, focused work time trying to achieve perfect? The problem is simple: Art is never defect-free. Things that are remarkable never meet spec, because that would make them standardized, not worth talking about. Rough
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So, whatβs smart? Living life without regret. Now that you know what to call the fear that has held you back all these years, what are you going to choose to do about the resistance? Now that you understand that society rewards you for standing out, for giving gifts, for making connections and being remarkable, what are you going to choose to do with that information? You have a genius inside of you, a daemon with something to share with the world. Everyone does. Are you going to continue hiding it, holding it back, and settling for less than you deserve just because your lizard brain is afraid? There lies regret. Can
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The Cult of Done Bre Pettis wrote this manifesto on his blog: 1. There are three states of being. Not knowing, action and completion. 2. Accept that everything is a draft. It helps to get it done. 3. There is no editing stage. 4. Pretending you know what youβre doing is almost the same as knowing what you are doing, so accept that you know what youβre doing even if you donβt and do it. 5. Banish procrastination. If you wait more than a week to get an idea done, abandon it. 6. The point of being done is not to finish but to get other things done. 7. Once youβre done you can throw it away. 8. Laugh at perfection. Itβs boring and keeps you from being done. 9. People without dirty hands are wrong. Doing something makes you right. 10. Failure counts as done. So do mistakes. 11. Destruction is a variant of done. 12. If you have an idea and publish it on the Internet, that counts as a ghost of done. 13. Done is the engine of more.
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out that expending emotional labor, working without a map, and driving in the dark involve confronting fear and living with the pain of vulnerability. The artist comes to a dΓ©tente with these emotions and, instead of fighting with them, dances with them. The linchpin connects as a result of the indispensable nature of her contribution. The artist, on the other hand, connects because thatβs what art is. The artist touches part of what it means to be truly human and does that work again and again.
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What we want, what we need, what we must have are indispensable human beings. We need original thinkers, provocateurs, and people who care. We need marketers who can lead, salespeople able to risk making a human connection, passionate change makers willing to be shunned if it is necessary for them to make a point. Every organization needs a linchpin, the one person who can bring it together and make a difference. Some organizations haven't realized this yet, or haven't articulated it, but we need artists. Artists are people with a genius for finding a new answer, a new connection, or a new way of getting things done. That would be you.
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There are two ways a linchpin can use 'no.' The first is to never use it. There's a certain sort of indispensable team member who always finds a yes. She always manages to find a way to make things happen, and she does it. It's done. Yes. Those people are priceless. Amazingly, there's a second kind of linchpin. This persona says 'no' all the time. She says no because she has goals, because she's a practical visionary, because she understands priorities. She says no because she has the strength to disappoint you now in order to delight you later. When used with good intent, this negative linchpin is also priceless. She is so focused on her art that she knows that a no now is a worthy investment for the magic that will be delivered later.
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