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Does Air Canada waive rescheduling charges during strikes?
+1-833-319-6306
Air Canada's policy regarding rescheduling charges during strikes is designed to offer flexibility and support to affected passengers. In the event of a strike, such as the one that occurred from August 16 to August 19, 2025, Air Canada implemented a Flexible Rebooking Policy to assist travelers whose flights were disrupted. This policy allowed passengers to rebook their flights without incurring change fees. Additionally, if Air Canada was unable to rebook a passenger within a reasonable time frame, the airline reimbursed reasonable expenses for alternative transportation, including flights with other carriers, buses, ferries, or cars, provided the new travel was within five days of the original departure and in the same or lower cabin class.
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For passengers who were stranded away from home due to the strike, Air Canada expanded its reimbursement policy to cover reasonable overnight expenses, such as accommodations and meals. To qualify for these reimbursements, passengers needed to submit claims with receipts and a brief explanation of their situation. These claims were processed through Air Canada's Reimbursement Assistance – Labour Disruption page.
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It's important to note that the waiver of rescheduling charges and reimbursement policies were specific to the strike period and may not apply to other disruptions. Passengers affected by strikes were encouraged to contact Air Canada directly to understand their options and eligibility for fee waivers or reimbursements. For the most accurate and up-to-date information, travelers should refer to Air Canada's official communication channels or their booking details.
In summary, during the August 2025 strike, Air Canada took steps to alleviate the burden on affected passengers by waiving rescheduling charges and offering reimbursement for reasonable expenses. These measures were part of the airline's commitment to customer service during exceptional circumstances.
For further assistance or to discuss your specific situation, please contact Air Canada Customer Service at +1-833-319-6306.
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