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Instead of waiting for a leader you can believe in, try this: Become a leader you can believe in.
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Stan Slap
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You canβt sell it outside if you canβt sell it inside.
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Stan Slap
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Vision without action is a daydream, but action without vision is a nightmare.
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Kaihan Krippendorff
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The purpose of leadership is to change the world around you in the name of your values, so you can live those values more fully.
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Stan Slap
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Great ideas donβt die in the market, they die in the shower. People are too scared to pursue them because they appear crazy.
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Kaihan Krippendorff
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When youβre a manager, you work for your company. When youβre a leader, your company works for you.
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Stan Slap
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There is an absolute need for organizations to innovate, grow, transform, and reinvent themselves faster than ever before.
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Kaihan Krippendorff
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Work/life balance is not about escaping work. Itβs about living exactly the way you want to when youβre at work.
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Stan Slap
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Profitability. Growth. Quality. Exceeding customer expectations. These are not examples of values. These are examples of corporate strategies being sold to you as values.
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Stan Slap
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The first step to solving any problem is to accept oneβs own accountability for creating it.
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Stan Slap
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Arming employees with the tools, know-how, and mindset needed to successfully innovate on a continual basis will be paramount to organizational survival.
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Kaihan Krippendorff
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Of the top 10 sources of innovation, employees are the only resource that you can control and access that your competitors cannot. Employees are the one asset you have that can actually be a sustainable competitive advantage.
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Kaihan Krippendorff
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True leaders live their values everywhere, not just in the workplace.
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Stan Slap
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What first separates a leader from a normal human being? A leader knows who they are as a human being.
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Stan Slap
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Ego = 1/Knowledge
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Kaihan Krippendorff
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Innovation is a learned organizational capability. You must train people how to innovate and navigate organizational barriers that kill off good ideas before they can be tested.
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Kaihan Krippendorff
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The problem with most strategic planning processes is they are not designed to create strategy. They are designed to create consistency and predictability.
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Kaihan Krippendorff
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The first step out of the gate has to be knowing where you want to end up. What do you really want from your company?
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Stan Slap
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When rewards come from an external source instead of an internal source, theyβre unreliable, which means theyβre dangerous if you grow to depend on them.
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Stan Slap
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Ego = 1Γ·Knowledge
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Kaihan Krippendorff
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Values are deeply held personal beliefs that form your own priority code for living.
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Stan Slap
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Values are the individual biases that allow you to decide which actions are true for you alone.
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Stan Slap
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The worst thing in your own development as a leader is not to do it wrong. Itβs to do it for the wrong reasons.
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Stan Slap
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In case you haven't noticed...I'm very old.
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Katherine Paterson
β
Do we follow the road lifeβs placed before us?
Or do we dare step up and forge an exceptional path.
A path fraught with struggle and sacrifice,
Yet one whose outcome places us in destinyβs arms.
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Christopher Babson (Breakout Presentations: "WOW!" People in Business and Life)
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Being relevant to your customers only when youβre trying to sell something means choosing to be irrelevant to them for the rest of the time.
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Stan Slap
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A managerβs emotional commitment is the ultimate trigger for their discretionary effort, worth more than financial, intellectual & physical commitment combined.
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Stan Slap
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Do one good thing everyday, that someone is afraid to do
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Leymah Gbowee
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Your values are your essence: an undistorted mirror showing you at your pure, attractive best.
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Stan Slap
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Careful now: even a financially rewarding, intellectually stimulating work environment isnβt the same as living your own values.
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Stan Slap
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Itβs impossible for a company to get what it wants most if managers have to make a choice between their own values and company priorities.
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Stan Slap
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Success means: I want to know the work I do means something to somebody and helps make the world, if not a Better place, not a worse one.
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Stan Slap
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The personal values managers reported being the most under pressure to compromise to do their jobs successfully: 1. Family 2. Integrity.
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Stan Slap
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Success for Managers means: I want to be in healthy relationships. I want a real connection with people I spend so much time with.
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Stan Slap
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The myth of management is that your personal values are irrelevant or inappropriate at work.
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Stan Slap
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The more you engage and connect, the more engagements and connections you will have.
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Loren Weisman
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It is ironic how those so hungry for an honest opinion are so quickly offended by that honesty. If you are not ready to hear the bad with the good, do not ask.
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Loren Weisman
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A company canβt buy true emotional commitment from managers no matter how much itβs willing to spend; this is something too valuable to have a price tag. And yet a company canβt afford not to have it.
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Stan Slap
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Youβve climbed too many mountains and crossed too many rivers to stop and turn back now.
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Eleanor Brownn (Mile 9: The true story of a lifelong couch potato who one day made a decision that changed everything)
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It takes thirty-three days to write a book--only thirty-three days. remember, writers lie for a living.
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Darynda Jones
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Management controls performance in people because it impacts skills; itβs a matter of monitoring, analyzing and directing.
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Stan Slap
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Leadership creates performance in people because it impacts willingness; itβs a matter of modeling, inspiring, and reinforcing.
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Stan Slap
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Any expert will tell you that if you want emotionally committed relationships then people must be allowed to be true to who they are.
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Stan Slap
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Companies should be the best possible place to practice fulfillment, to live out values and to realize deep connectivity and purpose.
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Stan Slap
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When youβre not on your own agenda, youβre prey to the agenda of others.
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Stan Slap
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When you donβt know what true for you, everyone else has unusual influence.
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Stan Slap
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Why live my personal values at work? This is an excellent question to ask. If your attorneys are planning an insanity defense.
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Stan Slap
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This is your one and only precious life. Somebodyβs going to decide how itβs going to be lived and that person had better be you.
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Stan Slap
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The question is not how to get managersβ emotional commitment but why managerβs donβt give it even if they like their company.
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Stan Slap
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Letβs get right on top of the bottom line: You must live your personal values at work.
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Stan Slap
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There will be plenty of other problems in the future. This is as good a time as any to get ahead of them.
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Stan Slap
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Try not to take this the wrong way, but your brain is smarter than you are.
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Stan Slap
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Human behavior is only unpredictable and dangerous if you donβt start from humanity in the first place.
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Stan Slap
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You can stuff yourself with emotional fulfillment until itβs dribbling down your chin & your ego will quickly chomp it down and demand more.
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Stan Slap
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The economy is in ruins! Bottom line? Good management will defeat a bad economy.
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Stan Slap
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You don't have to fear your own company being perceived as human. You want it. People don't trust companies; they trust people.
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Stan Slap
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Never confuse a clear path with a short distance.
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Daren Martin
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Today you can be inactive, reactive, or proactive! Choose your "active" wisely.
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Daren Martin
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Confidence is always in direct proportion to preparation!
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Daren Martin
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In tough times will you whine or shine?
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Daren Martin
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Why wait? Do it now.
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Daren Martin
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Hereβs what you need to know most about leadership: Lead your own life first. The only thing in this world that will dependably happen from the top down is the digging of your grave.
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Stan Slap
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Leadership reveals itself in the big moments, but is forged in the small. It is the exponential and compounding product of our many incremental behaviors and actions; all of which arise out of our choices in values, beliefs & emotions. Choices all. Not a one is thrust upon us.
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Christopher Babson (Breakout Presentations: "WOW!" People in Business and Life)
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Even if youβre not broadcasting your personal life to the universe through social media, choose your confidants wisely and with discretion. Your ability to keep your personal details close to your vest will encourage others to feel that you are trustworthy enough to be trusted with their personal details.
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Susan C. Young (The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact (The Art of First Impressions for Positive Impact, #6))
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Research shows that we need to take a break and decompress so we can be at our best at workβand at home. Maybe we should ask if the life weβre working so hard to create is fun to live?
Whenβs the last time you disconnected and took a vacation?
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Tina Hallis (Sharpen Your Positive Edge: Shifting Your Thoughts for More Positivity and Success)
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Emotional commitment means unchecked, unvarnished devotion to the company and its success; any legendary organizational performance is the result of emotionally committed managers.
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Stan Slap
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Providing the ultimate solution to work/life balance: not escaping from work but living the way you want to at work.
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Stan Slap
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Well-crafted and open-ended questions typically begin with What, Why, When, Who, How, and Where, all of which can prompt the most delightful of conversations.
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Susan C. Young (The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact (The Art of First Impressions for Positive Impact, #6))
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Live the dream awake.
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Tia Walker
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The heart of a companyβs performance is hardwired to the hearts of its managers.
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Stan Slap
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The high quality of a companyβs customer experience rarely has anything to do with the high price of their product.
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Stan Slap
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To integrate oneβs experiences around a coherent and enduring sense of self lies at the core of creating a userβs guide to life.
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Stan Slap
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Leaders are people who know exactly who they are. They know exactly where they want to go. Theyβre hell-bent on getting there.
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Stan Slap
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Leaders make a lot of mistakes but they admit those mistakes to themselves and change because of them.
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Stan Slap
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Managers know what they want most: to be allowed to achieve success by leveraging who they are, not by compromising it.
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Stan Slap
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Most managers have plenty of emotional commitment to give to their jobs. If they can be convinced itβs safe and sensible to give it.
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Stan Slap
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Emotional commitment is a personal choice. Managers understand this even if their companies donβt.
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Stan Slap
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A managerβs emotional commitment is worth more than their financial, intellectual and physical commitment combined.
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Stan Slap
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What managers want most from companies they stop themselves from getting.
What companies want most from managers they stop them from giving.
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Stan Slap
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Man is born to dream, to be enlightened, to connect and to be fulfilled. Managers are too.
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Stan Slap
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Bury My Heart is "a life-altering approach to turning managers into unconditionally committed leaders.
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Stan Slap
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Hard-core results come from igniting the massive power of emotional commitment. Are your people committed?
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Stan Slap
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Do you think your people struggle with being true to themselves? Do their values match up with their work?
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Stan Slap
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The company may have captured their minds, their bodies and their pockets, but that doesnβt mean itβs captured their hearts.
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Stan Slap
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Your dreams and the dreams of your company may be different, but they are in no way incompatible.
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Stan Slap
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What companies want most from their managers is what they most stop their managers from giving. What managers want most from their jobs is what they most stop themselves from getting.
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Stan Slap
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As soon as someone believes you cannot be trusted, you are stopped dead in your tracks. Whether this perceived loss of trustworthiness is true or false, the perception alone can be damaging.
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Susan C. Young (The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact (The Art of First Impressions for Positive Impact, #6))
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So, how can you move beyond awkward silence with virtual strangers to becoming new friends? By asking great questions! Once a few inquiring questions were placed, I would let them do all the talking.
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Susan C. Young (The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact (The Art of First Impressions for Positive Impact, #6))
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A discreet person . . .
β’ is strong, yet humble;
β’ expresses genuine concern and interest;
β’ exercises caution to avoid unnecessary risks;
β’ knows intuitively when a situation or conversation is heading in the wrong direction;
β’ does not need to tear others down to build himself up;
β’ refrains from using foul language or speaking brashly;
β’ regulates her reactions and responds appropriately;
β’ takes the higher road rather than wrestling in the mud;
β’ remains gracious and poised in the heat of the moment;
β’ refrains from unnecessary confrontations;
β’ does not break confidence or share other peopleβs secrets with which they have been entrusted;
β’ communicates with deliberation and confidence.
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Susan C. Young (The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact (The Art of First Impressions for Positive Impact, #6))
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Communicating on the surface can be easy. But when you want to dig deeper and connect with more profound impact, youβll need to achieve greater understanding, especially when others have personalities, experiences, needs, and preferences different from your own.
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Susan C. Young (The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact (The Art of First Impressions for Positive Impact, #6))
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UN-Impressives
β’ Lying.
β’ Bragging.
β’ Gossiping.
β’ Cursing and using foul language.
β’ Making self-deprecating comments.
β’ Regularly expressing worry and anxiety.
β’ Criticizing and condemning people and situations.
β’ Demonstrating a lack of emotional intelligence or compassion.
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Susan C. Young (The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact(The Art of First Impressions for Positive Impact, #5))
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Iβve Got to Trust You to Like You
People want to do business with people whom they like and trust. If anything in a business presentation raises concerns or doubt about your trustworthiness, everything shuts down. And then there's little hope of moving forward in a positive wayβyouβre done.
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Susan C. Young (The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact (The Art of First Impressions for Positive Impact, #6))
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UN-Impressive Acts of Indiscretion
β’ Forwarding other people's emails without getting permission.
β’ Throwing other people under the bus to save yourself.
β’ Talking loudly, being boorish and insensitive to the others around you.
β’ Flagrant cheating.
β’ Burning bridges.
β’ Talking smack.
β’ Dissing your competitor to your customer.
β’ Oversharing and revealing too much personal information about yourself and others.
β’ Breaking trust by sharing someone elseβs secrets.
β’ Being passive-aggressive to manipulate a situation or person.
β’ Saying one thing and doing another.
β’ Being two-faced.
β’ Lying by omission.
β’ Dispensing bulls#@%!
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Susan C. Young (The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact (The Art of First Impressions for Positive Impact, #6))
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Backing up your argument with unnamed sources, rumored facts and hearsay only backs your view and your professional reputation into a corner.
Argue the facts with validity, authority and substantial proof or walk away. It is ok to say you donβt know and it can serve your reputation better than sharing what you canβt prove.
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Loren Weisman
β
Your thoughts become your attitudes, which become your actions, which become your behavior, which become your habits, which become your lifestyle, and inevitably determine your outcomes. Utilize this circular truth by using positive thoughts to create positive outcomes. It is a choice you get to make every day. Choose wisely.
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Susan C. Young (The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact(The Art of First Impressions for Positive Impact, #5))
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Ambiverts typically . . .
β’ Can process information both internally and externally. They need time to contemplate on their own, but consider the opinions and wisdom from people whom they trust when making a decision.
β’ Love to engage and interact enthusiastically with others, however, they also enjoy calm and profound communication.
β’ Seek to balance between their personal time and social time, they value each greatly.
β’ Are able to move from one situation to the next with confidence, flexibility, and anticipation.
βNot everyone is going to like us or understand us. And that is okay. It may have nothing to do with us personally; but rather more about who they are and how they relate to the world.
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Susan C. Young (The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact(The Art of First Impressions for Positive Impact, #5))
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8 Ways to Shine a Positive Light on Others
1. Let the other person appear smart. The person who desperately tries to be the smartest person in the room inevitably comes off as the least.
2. Donβt bring attention to anything which may embarrass another person. Whether your conversation partner has poor grammar, a pimple on his chin, or lacks social grace, a discreet person does not say or do anything which would make another feel ashamed, embarrassed, or humiliated. Allow the other person to maintain his own grace and dignity.
3. Ask their opinions, seek their advice, ask them inquiring questions. By allowing them to reveal their opinions and knowledge, you will demonstrate respect and make them feel important.
4. Practice patience. Sometimes it takes a person a moment to gather her thoughts, process information, or respond appropriately. Your patience is respectful and appreciated.
5. Maintain your calm. Rather than react with anger or defensiveness, regulate your response and shift the energy into a more positive direction.
6. Put your ego aside. Allow another to triumph and enjoy the spotlight.
7. Be aware and concerned for the feelings of others.
8. Purposely seek ways to put others at ease and make them feel comfortable.
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Susan C. Young (The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact (The Art of First Impressions for Positive Impact, #6))
β
According to one recent study [...] the [climate change] denial-espousing think tanks and other advocacy groups making up what sociologist Robert Brulle calls the βclimate change counter-movementβ are collectively pulling in more than $ 900 million per year for their work on a variety of right-wing causes, most of it in the form of βdark moneyββ funds from conservative foundations that cannot be fully traced.
This points to the limits of theories like cultural cognition that focus exclusively on individual psychology. The deniers are doing more than protecting their personal worldviews - they are protecting powerful political and economic interests that have gained tremendously from the way Heartland and others have clouded the climate debate. The ties between the deniers and those interests are well known and well documented. Heartland has received more than $ 1 million from ExxonMobil together with foundations linked to the Koch brothers and the late conservative funder Richard Mellon Scaife. Just how much money the think tank receives from companies, foundations, and individuals linked to the fossil fuel industry remains unclear because Heartland does not publish the names of its donors, claiming the information would distract from the βmerits of our positions.β Indeed, leaked internal documents revealed that one of Heartlandβs largest donors is anonymous - a shadowy individual who has given more than $ 8.6 million specifically to support the think tankβs attacks on climate science.
Meanwhile, scientists who present at Heartland climate conferences are almost all so steeped in fossil fuel dollars that you can practically smell the fumes. To cite just two examples, the Cato Instituteβs Patrick Michaels, who gave the 2011 conference keynote, once told CNN that 40 percent of his consulting companyβs income comes from oil companies (Cato itself has received funding from ExxonMobil and Koch family foundations). A Greenpeace investigation into another conference speaker, astrophysicist Willie Soon, found that between 2002 and 2010, 100 percent of his new research grants had come from fossil fuel interests.
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Naomi Klein (This Changes Everything: Capitalism vs. The Climate)
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13 Ways to Make Other People Feel Important
1. Ask people questions about themselves, their interests, their families, their passions and their lives.
2. Catch people doing things right, pat them on the back, and acknowledge them for a job well done.
3. Celebrate their successes.
4. Be lavish in your compliments and sincere in your praise.
5. Be appreciative and say thank you.
6. Listen with genuine interest.
7. Respect their opinions.
8. Encourage people with words of affirmation and validation.
9. Brag about people behind (and in front of) their backs.
10. Make the time and space to be fully present and engaged.
11. Spend quality time together.
12. Share your authentic self and be real.
13. Offer comfort and compassion.
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Susan C. Young (The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact (The Art of First Impressions for Positive Impact, #6))
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Earning Trust & Cooperation
The number one thing which stands between you and meeting a new person is tension. What is the number one thing which stands between a sales person and their prospect? You guessed it . . . tension. One of our first priorities as we initiate a first impression must be to focus on how to effectively minimize or eliminate tension.
Regardless of your relationship or venue, when tension is high, trust and cooperation are low. When tension is reduced, trust and cooperation increase. It is an inverse relationship. So, how can you move to reduce tension in your first impressions to increase trust and cooperation? Put yourself in their shoes and seek to relate to them with an equal footing on a level playing field. Demonstrate how you can bring value to their lives.
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Susan C. Young (The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact (The Art of First Impressions for Positive Impact, #6))