Keynote Quotes

There is a special place in hell for women who don't help other women." (Keynote speech at Celebrating Inspiration luncheon with the WNBA's All-Decade Team, 2006)

Simplicity is the keynote of all true elegance.

The source of all unhappiness is other people. As soon as you learn to think of other people as noisy furniture, the sooner you will be happy. - Wally's Keynote Speech

The keynote of minority prejudice is this: They are loathed because they are feared.

The one thing that you have that nobody else has is you. Your voice, your mind, your story, your vision. So write and draw and build and play and dance and live as only you can." [Keynote Address, University of the Arts, 134th Commencement (Philadelphia, PA, May 17, 2012)]

Inhumanity is the keynote of stupidity in power.

Do you expect sincerity in man when hypocrisy is the very keynote of human nature? We are nurtured on it; we are schooled in it, we live by it; and we rarely realize it.’ – Book 3, Chapter 16

Choice is the keynote of self-determinism. To determine anything, you must have the choice to determine. Choice to determine means that you must have the power of decision. Decision and time have a lot in common. When we have clean, clear decision, we have clean, clear time. And when we have indecision, there is an unclarity about time.

Harmony exists no less in difference than in likeness, if only the same key-note govern both parts.

Instead of waiting for a leader you can believe in, try this: Become a leader you can believe in.

You can’t sell it outside if you can’t sell it inside.

No fact in human nature is more characteristic than its willingness to live on a chance. The existence of the chance makes the difference… between a life of which the keynote is resignation and a life of which the keynote is hope.

Live Life a little dangerously

Vision without action is a daydream, but action without vision is a nightmare.

The purpose of leadership is to change the world around you in the name of your values, so you can live those values more fully.

Great ideas don’t die in the market, they die in the shower. People are too scared to pursue them because they appear crazy.

Can I help you?" said Jane. Though Jane herself had no inkling of it, those words were the keynote of her character. Any one else would probably have said, "What is the matter?" But Jane always wanted to help: and, though she was too young to realize it, the tragedy of her little existence was that nobody ever wanted her help.

You do need prayer, more than you know, ' Carita said softly. 'Prayer is the keynote. Prayer isn't the preparation to accomplish the purposes of Adon Olam. It is the accomplishment of His purposes. Great works are done through prayer.

When you’re a manager, you work for your company. When you’re a leader, your company works for you.

There is an absolute need for organizations to innovate, grow, transform, and reinvent themselves faster than ever before.

Work/life balance is not about escaping work. It’s about living exactly the way you want to when you’re at work.

Libraries and museums are the DNA of our culture.

The first step to solving any problem is to accept one’s own accountability for creating it.

Arming employees with the tools, know-how, and mindset needed to successfully innovate on a continual basis will be paramount to organizational survival.

Prayer is the keynote of the most sanctified life, of the holiest ministry. He does the most for God who is the highest skilled in prayer.

There is no music in a rest, but there is the making of music in it. In our whole life-melody the music is broken off here and there by "rests," and we foolishly think we have come to the end of the tune. God sends a time of forced leisure, sickness, disappointed plans, frustrated efforts, and makes a sudden pause in the choral hymn of our lives, and we lament that our voices must be silent, and our part missing in the music which ever goes up to the ear of the Creator. How does the musician read the rest? See him beat the time with unvarying count, and catch up the next note true and steady, as if no breaking place had come between. Not without design does God write the music of our lives. But be it ours to learn the tune, and not be dismayed at the "rests." They are not to be slurred over nor to be omitted, nor to destroy the melody, nor to change the keynote. If we look up, God Himself will beat the time for us. With the eye on Him, we shall strike the next note full and clear.

Outside our consciousness there lies the cold and alien world of actual things. Between the two stretches the narrow borderland of the senses. No communication between the two worlds is possible excepting across the narrow strip. For a proper understanding of ourselves and of the world, it is of the highest importance that this borderland should be thoroughly explored.” Heinrich Hertz’ Keynote Address at the Imperial Palace, Berlin, August, 1891

Of the top 10 sources of innovation, employees are the only resource that you can control and access that your competitors cannot. Employees are the one asset you have that can actually be a sustainable competitive advantage.

True leaders live their values everywhere, not just in the workplace.

What first separates a leader from a normal human being? A leader knows who they are as a human being.

Ego = 1/Knowledge

Innovation is a learned organizational capability. You must train people how to innovate and navigate organizational barriers that kill off good ideas before they can be tested.

Profitability. Growth. Quality. Exceeding customer expectations. These are not examples of values. These are examples of corporate strategies being sold to you as values.

So we find that the three possible solutions of the great problem of increasing human energy are answered by the three words: food, peace, work. Many a year I have thought and pondered, lost myself in speculations and theories, considering man as a mass moved by a force, viewing his inexplicable movement in the light of a mechanical one, and applying the simple principles of mechanics to the analysis of the same until I arrived at these solutions, only to realize that they were taught to me in my early childhood. These three words sound the key-notes of the Christian religion. Their scientific meaning and purpose now clear to me: food to increase the mass, peace to diminish the retarding force, and work to increase the force accelerating human movement. These are the only three solutions which are possible of that great problem, and all of them have one object, one end, namely, to increase human energy. When we recognize this, we cannot help wondering how profoundly wise and scientific and how immensely practical the Christian religion is, and in what a marked contrast it stands in this respect to other religions. It is unmistakably the result of practical experiment and scientific observation which have extended through the ages, while other religions seem to be the outcome of merely abstract reasoning. Work, untiring effort, useful and accumulative, with periods of rest and recuperation aiming at higher efficiency, is its chief and ever-recurring command. Thus we are inspired both by Christianity and Science to do our utmost toward increasing the performance of mankind. This most important of human problems I shall now specifically consider.

Independence has made us Soft

The problem with most strategic planning processes is they are not designed to create strategy. They are designed to create consistency and predictability.

My library smells of old books; warm winters wrapped up with a good story, leather bound parchment basal tones, ancient ink keynotes and the merest hint at highnotes of mirth-induced wee...

Our normal waking consciousness, rational consciousness, as we call it, is but one special type of consciousness, whilst all about it, parted from it by the filmiest of screens, there lie potential forms of consciousness entirely different.… Looking back on my own experiences, they all converge towards a kind of insight to which I cannot help ascribing some mystical significance. The keynote of it is invariably a reconciliation. It is as if the opposites of the world, whose contradictoriness and conflict make all our difficulties and troubles, were melted into unity.… To me [this sense] only comes in the artificial mystic state of mind.

The first step out of the gate has to be knowing where you want to end up. What do you really want from your company?

When rewards come from an external source instead of an internal source, they’re unreliable, which means they’re dangerous if you grow to depend on them.

Ego = 1÷Knowledge

The service--a moved Roosevelt called it the "keynote" of his meeting with Churchill--was working a kind of magic, which is one of the points of liturgy and theater: to use the dramatic to convince people of a reality they cannot see.

John Perkins was not accustomed to analyzing his emotions. But as he sat in his Katy-bereft 10×12 parlor he hit unerringly upon the keynote of his discomfort. He knew now that Katy was necessary to his happiness. His feeling for her, lulled into unconsciousness by the dull round of domesticity, had been sharply stirred by the loss of her presence. Has it not been dinned into us by proverb and sermon and fable that we never prize the music till the sweet-voiced bird has flown — or in other no less florid and true utterances?

Values are deeply held personal beliefs that form your own priority code for living.

Values are the individual biases that allow you to decide which actions are true for you alone.

The worst thing in your own development as a leader is not to do it wrong. It’s to do it for the wrong reasons.

In case you haven't noticed...I'm very old.

Do we follow the road life’s placed before us? Or do we dare step up and forge an exceptional path. A path fraught with struggle and sacrifice, Yet one whose outcome places us in destiny’s arms.

You’re absolutely right. You’re absolutely right. It’s staggering how you jump straight the hell into the heart of a matter. I’m goosebumps all over… By God, you inspire me. You inflame me, Bessie. You know what you’ve done? Do you realize what you’ve done? You’ve given this whole goddam issue a fresh, new, Biblical slant. I wrote four papers in college on the Crucifixion—five, really—and every one of them worried me half crazy because I thought something was missing. Now I know what it was. Now it’s clear to me. I see Christ in an entirely different light. His unhealthy fanaticism. His rudeness to those nice, sane, conservative, tax-paying Pharisees. Oh, this is exciting! In your simple, straightforward bigoted way, Bessie, you’ve sounded the missing keynote of the whole New Testament. Improper diet. Christ lived on cheeseburgers and Cokes. For all we know he probably fed the mult—

All events are but the consummation of preceding causes, clearly seen but not distinctly apprehended. When the strain is sounded, the most untutored listener can tell that it must end with the keynote, although he cannot see why each successive bar must lead at last to the concluding chord. The law of Karma is the force which leads all chords to the keynote, which spreads the ripples from the tiny stone dropped into a pool, until the tidal waves drown a continent, long after the stone has sunk from sight and been forgotten.

A manager’s emotional commitment is the ultimate trigger for their discretionary effort, worth more than financial, intellectual & physical commitment combined.

Do one good thing everyday, that someone is afraid to do

Your values are your essence: an undistorted mirror showing you at your pure, attractive best.

Careful now: even a financially rewarding, intellectually stimulating work environment isn’t the same as living your own values.

It’s impossible for a company to get what it wants most if managers have to make a choice between their own values and company priorities.

Success means: I want to know the work I do means something to somebody and helps make the world, if not a Better place, not a worse one.

The personal values managers reported being the most under pressure to compromise to do their jobs successfully: 1. Family 2. Integrity.

Success for Managers means: I want to be in healthy relationships. I want a real connection with people I spend so much time with.

The myth of management is that your personal values are irrelevant or inappropriate at work.

The more you engage and connect, the more engagements and connections you will have.

It is ironic how those so hungry for an honest opinion are so quickly offended by that honesty. If you are not ready to hear the bad with the good, do not ask.

A company can’t buy true emotional commitment from managers no matter how much it’s willing to spend; this is something too valuable to have a price tag. And yet a company can’t afford not to have it.

You’ve climbed too many mountains and crossed too many rivers to stop and turn back now.

It takes thirty-three days to write a book--only thirty-three days. remember, writers lie for a living.

Management controls performance in people because it impacts skills; it’s a matter of monitoring, analyzing and directing.

Leadership creates performance in people because it impacts willingness; it’s a matter of modeling, inspiring, and reinforcing.

Any expert will tell you that if you want emotionally committed relationships then people must be allowed to be true to who they are.

Companies should be the best possible place to practice fulfillment, to live out values and to realize deep connectivity and purpose.

When you’re not on your own agenda, you’re prey to the agenda of others.

When you don’t know what true for you, everyone else has unusual influence.

Why live my personal values at work? This is an excellent question to ask. If your attorneys are planning an insanity defense.

This is your one and only precious life. Somebody’s going to decide how it’s going to be lived and that person had better be you.

The question is not how to get managers’ emotional commitment but why manager’s don’t give it even if they like their company.

Let’s get right on top of the bottom line: You must live your personal values at work.

There will be plenty of other problems in the future. This is as good a time as any to get ahead of them.

Try not to take this the wrong way, but your brain is smarter than you are.

Human behavior is only unpredictable and dangerous if you don’t start from humanity in the first place.

You can stuff yourself with emotional fulfillment until it’s dribbling down your chin & your ego will quickly chomp it down and demand more.

The economy is in ruins! Bottom line? Good management will defeat a bad economy.

You don't have to fear your own company being perceived as human. You want it. People don't trust companies; they trust people.

Here’s what you need to know most about leadership: Lead your own life first. The only thing in this world that will dependably happen from the top down is the digging of your grave.

Leadership reveals itself in the big moments, but is forged in the small. It is the exponential and compounding product of our many incremental behaviors and actions; all of which arise out of our choices in values, beliefs & emotions. Choices all. Not a one is thrust upon us.

The U.S. government has in recent years fought what it termed wars against AIDS, drug abuse, poverty, illiteracy and terrorism. Each of these wars has budgets, legislation, offices, officials, letterhead—everything necessary in a bureaucracy to tell you something is real. —Bruce Jackson Keynote address “Media and War” symposium, University of Buffalo November 17–18, 2003

Even if you’re not broadcasting your personal life to the universe through social media, choose your confidants wisely and with discretion. Your ability to keep your personal details close to your vest will encourage others to feel that you are trustworthy enough to be trusted with their personal details.

Science is not, as so many seem to think, something apart, which has to do with telescopes, retorts, and test-tubes, and especially with nasty smells, but it is a way of searching out by observation, trial and classification; whether the phenomena investigated be the outcome of human activities, or of the more direct workings of nature's laws. Its methods admit of nothing untidy or slip-shod; its keynote is accuracy and its goal is truth.

I said earlier, with more than 10 per cent of the African population being well educated, this type of excuse will do a great disservice to our continent, as well as to future generations of Africans, who will ask how we stood by with our eyes wide open and let another ‘Scramble for Africa’ take place. I remember sounding the same type of alarm in my keynote address to the Black Management Forum on 13 October 2005, when I stated, ‘Finally, I must sound this note of warning to Africa: there is a new kind of slavery marching through Africa – it is the economic giant called China. Yes, it is stimulating and exciting seeing the competition the Chinese are giving to the Western world in Africa. But we are again abandoning our independence for a quick solution to our economic woes. Africa needs to suffer a little if we are going to build a solid economic base for the generation of Africans to come.

Research shows that we need to take a break and decompress so we can be at our best at work—and at home. Maybe we should ask if the life we’re working so hard to create is fun to live? When’s the last time you disconnected and took a vacation?

When the senses are well-controlled and withdrawn from contact with the objects of the world, then sense perceptions no longer create images in the mind. The mind is then trained in one-pointedness. When the mind no longer recalls thought-patterns from the unconscious, a balanced state of mind leads to a higher state of consciousness. A perfect state of serenity established in sattva is the highest state of enlightenment. The practice of meditation and non-attachment are the two keynotes. A very firm conviction is essential for establishing a definite philosophy of life. Intellect

For Eckhart, the ‘detached person’ lives in the world but is not of it (cf. John 17:16). The ‘birth of God’ has taken place within them, and their ‘knowing essence’ is now engaged with God and not with the world. Since the metaphysical keynote of the spiritual and divine realities in which the human person now participates is oneness, the moral manifestation of this state is the practice of altruism, that is treating other people as if they were oneself (cf. Lev. 19:18). Thus we should be as concerned with the welfare of others as we are with our own, and all that we do will be conceived in the spirit of humility. Indeed, of all the virtues most associated with detachment humility is the most foundational. In one passage of great rhetorical brilliance Eckhart urges us to enter our own ‘ground of humility’, which is our lowest part, but it is also our highest part, since God is present there and raises us up, and it is no less our innermost part, for it is our own essence (Sermon W 46).

The beliefs and behaviour of the Restoration reflect the theories of society put forward by Thomas Hobbes in The Leviathan, which was written in exile in Paris and published in 1651. Like many texts of the time, The Leviathan is an allegory. It recalls mediaeval rather than Renaissance thinking. The leviathan is the Commonwealth, society as a total organism, in which the individual is the absolute subject of state control, represented by the monarch. Man - motivated by self-interest - is acquisitive and lacks codes of behaviour. Hence the necessity for a strong controlling state, 'an artificial man', to keep discord at bay. Self-interest and stability become the keynotes of British society after 1660, the voice of the new middle-class bourgeoisie making itself heard more and more in the expression of values, ideals, and ethics.

Trees stand at the heart of ecology, and they must come to stand at the heart of human politics. Tagore said, Trees are the earth’s endless effort to speak to the listening heaven. But people—oh, my word—people! People could be the heaven that the Earth is trying to speak to. “If we could see green, we’d see a thing that keeps getting more interesting the closer we get. If we could see what green was doing, we’d never be lonely or bored. If we could understand green, we’d learn how to grow all the food we need in layers three deep, on a third of the ground we need right now, with plants that protected one another from pests and stress. If we knew what green wanted, we wouldn’t have to choose between the Earth’s interests and ours. They’d be the same!” One more click takes her to the next slide, a giant fluted trunk covered in red bark that ripples like muscle. “To see green is to grasp the Earth’s intentions. So consider this one. This tree grows from Colombia to Costa Rica. As a sapling, it looks like a piece of braided hemp. But if it finds a hole in the canopy, the sapling shoots up into a giant stem with flaring buttresses.” She turns to regard the image over her shoulder. It’s the bell of an enormous angel’s trumpet, plunged into the Earth. So many miracles, so much awful beauty. How can she leave so perfect a place? “Did you know that every broadleaf tree on Earth has flowers? Many mature species flower at least once a year. But this tree, Tachigali versicolor, this one flowers only once. Now, suppose you could have sex only once in your entire life. . . .” The room laughs now. She can’t hear, but she can smell their nerves. Her switchback trail through the woods is twisting again. They can’t tell where their guide is going. “How can a creature survive, by putting everything into a one-night stand? Tachigali versicolor’s act is so quick and decisive that it boggles me. You see, within a year of its only flowering, it dies.” She lifts her eyes. The room fills with wary smiles for the weirdness of this thing, nature. But her listeners can’t yet tie her rambling keynote to anything resembling home repair. “It turns out that a tree can give away more than its food and medicines. The rain forest canopy is thick, and wind-borne seeds never land very far from their parent. Tachigali’s once-in-a-lifetime offspring germinate right away, in the shadow of giants who have the sun locked up. They’re doomed, unless an old tree falls. The dying mother opens a hole in the canopy, and its rotting trunk enriches the soil for new seedlings. Call it the ultimate parental sacrifice. The common name for Tachigali versicolor is the suicide tree.

Churchill admired the division of powers in the American government, but he thought they were copied from much older British practices. In 1950 he said: [T]he division of ruling power has always been for more than 500 years the aim of the British people. The division of power is the keynote of our parliamentary system and of the constitutions we have spread all over the world. The idea of checks and counter checks; the resistance to the theory that one man, or group of men, can by sweeping gestures and decisions reduce all the rest of us to subservience; these have always been the war cries of the British nation and the division of power has always been one of the war cries of the British people. And from here the principle was carried to America. The scheme of the American Constitution was framed to prevent any one man or any one lot, getting arbitrary control of the whole nation.

A discreet person . . . • is strong, yet humble; • expresses genuine concern and interest; • exercises caution to avoid unnecessary risks; • knows intuitively when a situation or conversation is heading in the wrong direction; • does not need to tear others down to build himself up; • refrains from using foul language or speaking brashly; • regulates her reactions and responds appropriately; • takes the higher road rather than wrestling in the mud; • remains gracious and poised in the heat of the moment; • refrains from unnecessary confrontations; • does not break confidence or share other people’s secrets with which they have been entrusted; • communicates with deliberation and confidence.

The heaviest blow that ever struck humanity was the coming of Christianity. Bolshevism is Christianity's illegitimate child. Both are inventions of the Jew. The deliberate lie in the matter of religion was introduced into the world by Christianity. Bolshevism practises a lie of the same nature, when it claims to bring liberty to men, whereas in reality it seeks only to enslave them. In the ancient world, the relations between men and gods were founded on an instinctive respect. It was a world enlightened by the idea of tolerance. Christianity was the first creed in the world to exterminate its adversaries in the name of love. Its key-note is intolerance. Without Christianity, we should not have had Islam. The Roman Empire, under Germanic influence, would have developed in the direction of world-domination, and humanity would not have extinguished fifteen centuries of civilisation at a single stroke. Let it not be said that Christianity brought man the life of the soul, for that evolution was in the natural order of things. The result of the collapse of the Roman Empire was a night that lasted for centuries.

UN-Impressive Acts of Indiscretion • Forwarding other people's emails without getting permission. • Throwing other people under the bus to save yourself. • Talking loudly, being boorish and insensitive to the others around you. • Flagrant cheating. • Burning bridges. • Talking smack. • Dissing your competitor to your customer. • Oversharing and revealing too much personal information about yourself and others. • Breaking trust by sharing someone else’s secrets. • Being passive-aggressive to manipulate a situation or person. • Saying one thing and doing another. • Being two-faced. • Lying by omission. • Dispensing bulls#@%!

Ambiverts typically . . . • Can process information both internally and externally. They need time to contemplate on their own, but consider the opinions and wisdom from people whom they trust when making a decision. • Love to engage and interact enthusiastically with others, however, they also enjoy calm and profound communication. • Seek to balance between their personal time and social time, they value each greatly. • Are able to move from one situation to the next with confidence, flexibility, and anticipation. “Not everyone is going to like us or understand us. And that is okay. It may have nothing to do with us personally; but rather more about who they are and how they relate to the world.

According to one recent study [...] the [climate change] denial-espousing think tanks and other advocacy groups making up what sociologist Robert Brulle calls the “climate change counter-movement” are collectively pulling in more than $ 900 million per year for their work on a variety of right-wing causes, most of it in the form of “dark money”— funds from conservative foundations that cannot be fully traced. This points to the limits of theories like cultural cognition that focus exclusively on individual psychology. The deniers are doing more than protecting their personal worldviews - they are protecting powerful political and economic interests that have gained tremendously from the way Heartland and others have clouded the climate debate. The ties between the deniers and those interests are well known and well documented. Heartland has received more than $ 1 million from ExxonMobil together with foundations linked to the Koch brothers and the late conservative funder Richard Mellon Scaife. Just how much money the think tank receives from companies, foundations, and individuals linked to the fossil fuel industry remains unclear because Heartland does not publish the names of its donors, claiming the information would distract from the “merits of our positions.” Indeed, leaked internal documents revealed that one of Heartland’s largest donors is anonymous - a shadowy individual who has given more than $ 8.6 million specifically to support the think tank’s attacks on climate science. Meanwhile, scientists who present at Heartland climate conferences are almost all so steeped in fossil fuel dollars that you can practically smell the fumes. To cite just two examples, the Cato Institute’s Patrick Michaels, who gave the 2011 conference keynote, once told CNN that 40 percent of his consulting company’s income comes from oil companies (Cato itself has received funding from ExxonMobil and Koch family foundations). A Greenpeace investigation into another conference speaker, astrophysicist Willie Soon, found that between 2002 and 2010, 100 percent of his new research grants had come from fossil fuel interests.

Reading Mrs Gaskell's Life of Charlotte Brontë after Jane Eyre is a curious experience. The subject of the biography is recognisably the same person who wrote the novel, but the effect of the two books is utterly different. The biography is indeed depressing and painful reading. It captures better, I believe, than any any subsequent biography the introverted and puritan pessimist side of Charlotte Brontë, and conveys the real dreariness of the world of privation, critical discouragement and limited opportunity that so often made her complain in her letters that she felt marked out for suffering. Jane Eyre, on the other hand, is exhilarating reading, partly because the reader, far from simply pitying the heroine, is struck by her resilience, and partly because the novel achieves such an imaginative transmutation of the drab. Unlike that of Jane Austen's Fanny Price or Dickens's Arthur Clennam or John Harmon, Jane Eyre's response to suffering is never less than energetic. The reader is torn between exasperation at the way she mistakes her resentments and prejudices for fair moral judgements, and admiration at the way she fights back. Matthew Arnold, seeking 'sweetness and light' was repelled by the 'hunger, rebellion and rage' that he identified as the keynotes of the novel. One can see why, and yet feel that these have a more positive effect than his phrase allows. The heroine is trying to hold on to her sense of self in a world that gives it little encouragement, and the novel does put up a persuasive case for her arrogance and pugnacity as the healthier alternatives to patience and resignation. That the book has created a world in which the golden mean seems such a feeble solution is both its eccentricity and its strength.

Brother Males and Shemales: Are you coming to the Health Bee?  It will be the livest Hop-to-it that this busy lil ole planet has ever see.  And it's going to be Practical.  We'll kiss out on all these glittering generalities and get messages from men as kin talk, so we can lug a think or two (2)home wid us. Luther Botts, the famous community-sing leader, will be there to put Wim an Wigor neverything into the program.  John F. Zeisser, M.A., M.D., nail the rest of the alphabet (part your hair Jack and look cute, the ladies will love you) will unlimber a coupla key-notes.  (On your tootsies, fellers, thar she blows!)  From time to time, if the brakes hold, we will, or shall in the infinitive, hie oursellufs from wherein we are apt to thither, and grab a lunch with Wild Wittles. Do it sound like a good show?  It do!  Barber, you're next.  Let's have those cards saying you're coming. This

8 Ways to Shine a Positive Light on Others 1. Let the other person appear smart. The person who desperately tries to be the smartest person in the room inevitably comes off as the least. 2. Don’t bring attention to anything which may embarrass another person. Whether your conversation partner has poor grammar, a pimple on his chin, or lacks social grace, a discreet person does not say or do anything which would make another feel ashamed, embarrassed, or humiliated. Allow the other person to maintain his own grace and dignity. 3. Ask their opinions, seek their advice, ask them inquiring questions. By allowing them to reveal their opinions and knowledge, you will demonstrate respect and make them feel important. 4. Practice patience. Sometimes it takes a person a moment to gather her thoughts, process information, or respond appropriately. Your patience is respectful and appreciated. 5. Maintain your calm. Rather than react with anger or defensiveness, regulate your response and shift the energy into a more positive direction. 6. Put your ego aside. Allow another to triumph and enjoy the spotlight. 7. Be aware and concerned for the feelings of others. 8. Purposely seek ways to put others at ease and make them feel comfortable.