Jw Bill Marriott Quotes

Don’t listen to what they say. Go see. — Chinese proverb

Listening is the single most important on–the–job skill that a good manager can cultivate. A leader who doesn’t listen well risks missing critical information, losing (or never winning) the confidence of staff and peers and forfeiting the opportunity to be a proactive, hands–on manager. Listening is also how you empower people to grow in their jobs and gain confidence as decision makers.

The world is a book; those who do not travel read only one page. — Saint Augustine

Nothing is as important as having managers in place who possess the people skills to support, encourage, lead, inspire and listen to associates. A