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There is no growth in the comfort zone.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
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After all, there can be no leadership where there is no team.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
“
We learned that leadership requires belief in the mission and unyielding perseverance to achieve victory, particularly when doubters question whether victory is even possible. As
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
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So how can a leader become great if they lack the natural characteristics necessary to lead? The answer is simple: a good leader builds a great team that counterbalances their weaknesses.
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Jocko Willink (Leadership Strategy and Tactics: Field Manual)
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don’t try to plan for every contingency. Doing so will only overburden you and weigh you down so that you cannot quickly maneuver.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
“
When a leader takes too much ownership, there is no ownership left for the team or subordinate leaders to take. So the team loses initiative, they lose momentum, they won't make any decision, they just sit around and wait to be told what to do.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
“
We learned that leadership requires belief in the mission and unyielding perseverance to achieve victory, particularly when doubters question whether victory is even possible.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
“
The Dichotomy of Leadership A good leader must be: • confident but not cocky; • courageous but not foolhardy; • competitive but a gracious loser; • attentive to details but not obsessed by them; • strong but have endurance; • a leader and follower; • humble not passive; • aggressive not overbearing; • quiet not silent; • calm but not robotic, logical but not devoid of emotions; • close with the troops but not so close that one becomes more important than another or more important than the good of the team; not so close that they forget who is in charge. • able to execute Extreme Ownership, while exercising Decentralized Command. A good leader has nothing to prove, but everything to prove. APPLICATION
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
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leadership requires finding the equilibrium in the dichotomy of many seemingly contradictory qualities, between one extreme and another. The
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
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Leadership isn’t one person leading a team. It is a group of leaders working together, up and down the chain of command, to lead. If
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
“
If mistakes happen, effective leaders don’t place blame on others. They take ownership of the mistakes, determine what went wrong, develop solutions to correct those mistakes and prevent them from happening again as they move forward.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
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good leaders are rare; bad leaders are common.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
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Leadership is simple, but not easy.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
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So what does it take to win? Yes, you have to be determined. Yes, you have to be driven. Yes, you must have the unconquerable will to win. But to really win, to truly win at all cost, requires more flexibility, more creativity, more adaptability, more compromise, and more humility than most people ever realize. That is what it takes to win.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
“
As a leader, you have to balance the dichotomy, to be resolute where it matters but never inflexible and uncompromising on matters of little importance to the overall good of the team and the strategic mission.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
“
The U.S. Navy SEAL Teams were at the forefront of this leadership transformation, emerging from the triumphs and tragedies of war with a crystallized understanding of what it takes to succeed in the most challenging environments that combat presents.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
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A leader must care about the troops, but at the same time the leader must complete the mission, and in doing so there will be risk and sometimes unavoidable consequences to the troops.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
“
We wrote this so that the leadership lessons can continue to impact teams beyond the battlefield in all leadership situations—any company, team, or organization in which a group of people strives to achieve a goal and accomplish a mission.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
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If you don’t understand or believe in the decisions coming down from your leadership, it is up to you to ask questions until you understand how and why those decisions are being made. Not knowing the why prohibits you from believing in the mission. When you are in a leadership position, that is a recipe for failure, and it is unacceptable. As a leader, you must believe.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
“
Speaking angrily to others is ineffective. Losing your temper is a sign of weakness. The aggression that wins on the battlefield, in business, or in life is directed not toward people but toward solving problems, achieving goals, and accomplishing the mission.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
“
leadership is the single greatest factor in any team’s performance. Whether a team succeeds or fails is all up to the leader. The leader’s attitude sets the tone for the entire team. The leader drives performance—or doesn’t. And this applies not just to the most senior leader of an overall team, but to the junior leaders of teams within the team.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
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Accountability is an important tool that leaders must utilize. However, it should not be the primary tool. It must be balanced with other leadership tools, such as making sure people understand the why, empowering subordinates, and trusting they will do the right thing without direct oversight because they fully understand the importance of doing so.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
“
As a leader, it is up to you to explain the bigger picture to him—and to all your front line leaders. That is a critical component of leadership,” I
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
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Leadership doesn’t just flow down the chain of command, but up as well,” he said. “We have to own everything in our world. That’s what Extreme Ownership is all about.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
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Need põhimõtted on lihtsad, aga mitte kerged. Raske on võtta vastutust vigade ja ebaõnnestumiste eest. Just see annab aga uusi teadmisi, aitab leida lahendusi ja lõpuks võita.
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Jocko Willink & Leif Babin (Extreme Ownership. Leadership Development Handbook.)
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In Extreme Ownership, chapter 2, “No Bad Teams, Only Bad Leaders,” we wrote that “when it comes to standards, as a leader, it’s not what you preach, it’s what you tolerate.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
“
To not move around, observe, and analyze, in order to make the best decisions possible, was to fail as a leader and fail the team.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
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The goal of leadership seems simple: to get people to do what they need to do to support the mission and the team.
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Jocko Willink (Leadership Strategy and Tactics: Field Manual)
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Nothing breeds arrogance like success—a string of victories on the battlefield or business initiatives. Combat leaders must never forget just how much is at stake: the lives of their troops.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
“
The goal of all leaders should be to work themselves out of a job. This means leaders must be heavily engaged in training and mentoring their junior leaders to prepare them to step up and assume greater responsibilities. When mentored and coached properly, the junior leader can eventually replace the senior leader, allowing the senior leader to move on to the next level of leadership.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
“
The most impressive thing about this improvement in performance was that it did not come from a major process change or an advance in technology. Instead, it came through a leadership principle that has been around for ages: Simple.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
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Boat Crew Six had become comfortable with substandard performance. Working under poor leadership and an unending cycle of blame, the team constantly failed. No one took ownership, assumed responsibility, or adopted a winning attitude.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
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The best platoons and task units embraced those lessons with Extreme Ownership, acknowledged the problems, and figured out ways to solve them. They constantly improved. The worst units rejected the criticism and complained about how training was too hard.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
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The dichotomy with the Default: Aggressive mind-set is that sometimes hesitation allows a leader to further understand a situation so that he or she can react properly to it. Rather than immediately respond to enemy fire, sometimes the prudent decision is to wait and see how it develops.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
“
So as a leader it is critical to balance the strict discipline of standard procedures with the freedom to adapt, adjust, and manoeuvre to do what is best to support the overarching commander's intent and achieve victory. For leaders, in combat, business, and life, be disciplined, but not rigid.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
“
An aggressive mind-set should be the default setting of any leader. Default: Aggressive. This means that the best leaders, the best teams, don’t wait to act. Instead, understanding the strategic vision (or commander’s intent), they aggressively execute to overcome obstacles, capitalize on immediate opportunities, accomplish the mission, and win.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
“
Instead of focusing on one individual, leaders must remember that there is a team—and that the performance of the team trumps the performance of a single individual. Instead of continuing to invest in one subpar performer, once a concerted effort has been made to coach and train that individual to no avail, the leader must remove the individual.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
“
The Dichotomy of Leadership A good leader must be: • confident but not cocky; • courageous but not foolhardy; • competitive but a gracious loser; • attentive to details but not obsessed by them; • strong but have endurance; • a leader and follower; • humble not passive; • aggressive not overbearing; • quiet not silent; • calm but not robotic, logical but not devoid of emotions; • close with the troops but not so close that one becomes more important than another or more important than the good of the team; not so close that they forget who is in charge. • able to execute Extreme Ownership, while exercising Decentralized Command. A good leader has nothing to prove, but everything to prove.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
“
But without a team—a group of individuals working to accomplish a mission—there can be no leadership. The only meaningful measure for a leader is whether the team succeeds or fails. For all the definitions, descriptions, and characterizations of leaders, there are only two that matter: effective and ineffective. Effective leaders lead successful teams that accomplish their mission and win. Ineffective leaders do not. The
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
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If you are more concerned for yourself than the people that work for you, you will ultimately lose. But if you put the team first, and make your true goal—not your own success—but the success of your team and their mission… If you, as a leader, put others above yourself… If you care for your team first and foremost… then you will absolutely win. That's what leadership is; the pure goal and righteous intent of putting your people and the mission ahead of yourself.
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Jocko Willink (The Dichotomy of Leadership, the Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Wibalancing the Challenges of Extreme Ownership to Lead and Win N)
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Some may wonder how Navy SEAL combat leadership principles translate outside the military realm to leading any team in any capacity. But combat is reflective of life, only amplified and intensified. Decisions have immediate consequences, and everything—absolutely everything—is at stake. The right decision, even when all seems lost, can snatch victory from the jaws of defeat. The wrong decision, even when a victorious outcome seems all but certain, can result in deadly, catastrophic failure. In that regard, a combat leader can acquire a lifetime of leadership lessons learned in only a few deployments.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
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Micromanagement fails because no one person can control multiple people executing a vast number of actions in a dynamic environment, where changes in the situation occur rapidly and with unpredictability. It also inhibits the growth of subordinates: when people become accustomed to being told what to do, they begin to await direction. Initiative fades and eventually dies. Creativity and bold thought and action soon die as well. The team becomes a bunch of simple and thoughtless automatons, following orders without understanding, moving forward only when told to do so. A team like that will never achieve greatness.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
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Here are the commons symptoms that result from micromanagement: 1. The team shows a lack of initiative. Members will not take action unless directed. 2. The team does not seek solutions to problems; instead, its members sit and wait to be told about a solution. 3. Even in an emergency, a team that is being micromanaged will not mobilize and take action. 4. Bold and aggressive action becomes rare. 5. Creativity grinds to a halt. 6. The team tends to stay inside their own silo; not stepping out to coordinate efforts with other departments or divisions for fear of overstepping their bounds. 7. An overall sense of passivity and failure to react.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
“
With such variation in individuals on the team, the challenge for any leader was to raise the level of every member of the team so that they could perform at their absolute best. In order to do that, a leader must make it his or her personal mission to train, coach, and mentor members of the team so they perform to the highest standards—or at least the minimum standard. But there is a dichotomy in that goal: while a leader must do everything possible to help develop and improve the performance of individuals on the team, a leader must also understand when someone does not have what it takes to get the job done. When all avenues to help an individual get better are exhausted without success, then it is the leader’s responsibility to fire that individual so he or she does not negatively impact the team.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
“
Some may wonder how Navy SEAL combat leadership principles translate outside the military realm to leading any team in any capacity. But combat is reflective of life, only amplified and intensified.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
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All responsibility for success and failure rests with the leader. The leader must own everything in his or her world, there's no one else to blame. The leader must acknowledge mistakes, and admit failures. Take ownership of them, and develop a plan to win.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
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One of the most important jobs of any leader is to support your own boss—your immediate leadership. In any chain of command, the leadership must always present a united front to the troops. A public display of discontent or disagreement with the chain of command undermines the authority of leaders at all levels. This is catastrophic to the performance of any organization.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
“
leadership requires belief in the mission and unyielding perseverance to achieve victory, particularly when doubters question whether victory is even possible. As
”
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
“
leadership is the single greatest factor in any team’s performance. Whether a team succeeds or fails is all up to the leader. The leader’s attitude sets the tone for the entire team. The leader drives performance—or doesn’t. And
”
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
“
Leadership doesn’t just flow down the chain of command, but up as well,” he said. “We have to own everything in our world. That
”
”
Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
“
The greatest of these was the recognition that leadership is the most important factor on the battlefield, the single greatest reason behind the success of any team. By
”
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
“
leadership is the single greatest factor in any team’s performance. Whether a team succeeds or fails is all up to the leader. The leader’s attitude sets the tone for the entire team. The leader drives performance—or doesn’t.
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Jocko Willink (Extreme Ownership)
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The foremost requirement for potent leadership is humility, so that leaders can fully understand and appreciate their own shortfalls.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
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What makes the best leaders and best teams great is that when they make mistakes, they acknowledge them, take ownership, and make corrections to upgrade their performance.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
“
The first Law of Combat: Cover and Move. This is teamwork—every individual and team within the team, mutually supporting one another to accomplish the mission.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
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The second Law of Combat: Simple. Complexity breeds chaos and disaster, especially when things go wrong.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
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The third Law of Combat: Prioritize and Execute. When multiple problems occur simultaneously (which happens often), taking on too many problems at once results in failure.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
“
The fourth Law of Combat: Decentralized Command. No one leader can manage it all or make every decision. Instead, leadership must be decentralized, with leaders at every level empowered to make decisions, right down to the frontline troopers in charge of no one but themselves and their small piece of the mission. With Decentralized Command, everyone leads. To empower everyone on the team to lead, team members must understand not just what to do but why they are doing it.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
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Discipline Equals Freedom—The Dichotomy of Leadership.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
“
Every leader must walk a fine line.… Leadership requires finding the equilibrium in the dichotomy of many seemingly contradictory qualities, between one extreme and another. The simple recognition of this is one of the most powerful tools a leader has. With this in mind, a leader can more easily balance the opposing forces and lead with maximum effectiveness.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
“
We learned that leadership requires belief in the mission and unyielding perseverance to achieve victory,
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
“
Kui inimesed lõpetavad vabanduste otsimise ja teiste süüdistamise ning võtavad oma elu eest ise vastutuse, on nad ka sunnitud oma probleemidele aktiivselt lahendust otsima. Nendest saavad paremad juhid, paremad alluvad, usaldusväärsemad tiimiliikmed, kes on valmis aktiivselt panustama ja oskavad jõulisemalt ülesande lahenduse poole tüürida. Aga neis jagub ka tagasihoidlikkust - suutlikkust oma ego talitseda, nii et see ei rikuks suhteid ega avaldaks halba mõju ülesande lahendamisele ja ülejäänud kollektiivile.
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Jocko Willink & Leif Babin (Extreme Ownership. Leadership Development Handbook.)
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That’s another dichotomy: in order to help your team, sometimes you have to hurt them.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
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For leaders, it is often a struggle to know when and where to hold the line.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
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Therefore, plans must be simplified so that everyone on the team recognizes the overall “commander’s intent”—the greater purpose behind the mission—and understands their role in achieving mission success. Orders must be communicated in a manner that is “simple, clear, and concise.” The true test for whether plans and orders have been communicated effectively is this: The team gets it. When the people on the team understand, then they can execute.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
“
Several SEALs had patches that read, “More Cowbell,” inspired by the popular Saturday Night Live Will Ferrell skit of the band, Blue Oyster Cult.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
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good leader builds a great team that counterbalances their weaknesses.
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Jocko Willink (Leadership Strategy and Tactics: Field Manual)
“
if the planning process gets bogged down or different members of the team can’t agree on a course of action, it might be necessary for the leader to step in and provide guidance or even make a decision on which course of action to use. But it is almost always preferred for the leader to lead from the rear, to allow the troops to take the lead on the plan and to take ownership of it. The best ideas often come from the people on the team who are closest to the problem; those are the folks on the front line. Don’t inhibit them; instead, allow them the freedom and authority to create and execute new plans and ideas. They have the knowledge. Give them the power. Don’t feel the need to always
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Jocko Willink (Leadership Strategy and Tactics: Field Manual)
“
Just as discipline and freedom are opposing forces that must be balanced, leadership requires finding the equilibrium in the dichotomy of many seemingly contradictory qualities, between one extreme and another.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
“
And they wouldn’t hold it against me, nor did I think they were infringing on my ‘leadership turf.’ On the contrary, I would thank them for covering for me. Leadership isn’t one person leading a team. It is a group of leaders working together, up and down the chain of command, to lead. If you are on your own, I don’t care how good you are, you won’t be able to handle it.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
“
One of the toughest but most important lessons I learned from Jocko,” I explained, “is that you should strive to have the same relationship with every boss you ever work for, no matter if they are good or bad. Whether they are an outstanding leader whom you admire, a mediocre leader who needs improvement, or a terrible leader for whom no one on the team has respect, you must strive to form the same relationship with all of them.
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Jocko Willink (The Dichotomy of Leadership)
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don’t try to plan for every contingency.
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Jocko Willink (The Dichotomy of Leadership)
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Choose at most the three or four most probable contingencies for each phase, along with the worst-case scenario.
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Jocko Willink (The Dichotomy of Leadership)
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Nothing breeds arrogance like success—a string of victories on the battlefield or business initiatives.
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Jocko Willink (The Dichotomy of Leadership)
“
Naturally, leaders must be attentive to details. However, leaders cannot be so immersed in the details that they lose track of the larger strategic situation and are unable to provide command and control for the entire team.
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Jocko Willink (The Dichotomy of Leadership)
“
The greatest of these was the recognition that leadership is the most important factor on the battlefield, the single greatest reason behind the success of any team.
”
”
Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
“
the four Laws of Combat: Cover and Move, Simple, Prioritize and Execute, and Decentralized Command.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
“
Among the legions of leadership books in publication, we found most focus on individual practices and personal character traits. We also observed that many corporate leadership training programs and management consulting firms do the same. But without a team—a group of individuals working to accomplish a mission—there can be no leadership. The only meaningful measure for a leader is whether the team succeeds or fails.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
“
For this reason, they must believe in the cause for which they are fighting. They must believe in the plan they are asked to execute, and most important, they must believe in and trust the leader they are asked to follow. This is especially true in the SEAL Teams, where innovation and input from everyone (including the most junior personnel) are encouraged. Combat leadership requires getting a diverse team of people in various groups to execute highly complex missions in order to achieve strategic goals—something that directly correlates with any company or organization. The same principles that make SEAL combat leaders and SEAL units so effective on the battlefield can be applied to the business world with the same success.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
“
Leaders, on the one hand, cannot be too lenient. But on the other hand, they cannot become overbearing. They must set high standards and drive the team to achieve those standards, but they cannot be domineering or inflexible on matters of little strategic importance. To find this balance, leaders must carefully evaluate when and where to hold the line and when to allow some slack.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
“
The answer: leadership is the single greatest factor in any team’s performance. Whether a team succeeds or fails is all up to the leader.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
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Solid relationships up and down the chain of command are the basis of all good leadership.
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Jocko Willink (Leadership Strategy and Tactics: Field Manual)
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One of the most important jobs of any leader is to support your own boss—your immediate leadership.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
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In any chain of command, the leadership must always present a united front to the troops. A public display of discontent or disagreement with the chain of command undermines the authority of leaders at all levels. This is catastrophic to the performance of any organization. As a leader, if you don’t understand why decisions are being made, requests denied, or support allocated elsewhere, you must ask those questions up the chain. Then, once understood, you can pass that understanding down to your team. Leaders in any chain of command will not always agree. But at the end of the day, once the debate on a particular course of action is over and the boss has made a decision—even if that decision is one you argued against—you must execute the plan as if it were your own. When leading up the chain of command, use caution and respect. But remember, if your leader is not giving the support you need, don’t blame him or her. Instead, reexamine what you can do to better clarify, educate, influence, or convince that person to give you what you need in order to win. The major factors to be aware of when leading up and down the chain of command are these: • Take responsibility for leading everyone in your world, subordinates and superiors alike. • If someone isn’t doing what you want or need them to do, look in the mirror first and determine what you can do to better enable this. • Don’t ask your leader what you should do, tell them what you are going to do. APPLICATION TO BUSINESS “Corporate doesn’t understand what’s going on out here,” said the field manager. “Whatever experience those guys had in the field from years ago, they have long forgotten. They just don’t get what we are dealing with, and their questions and second-guessing prevents me and my team from getting the job done.” The infamous they. I was on a visit to a client company’s field leadership team, the frontline troops that executed the company’s mission. This was where the rubber met the road: all the corporate capital initiatives, strategic planning sessions, and allocated resources were geared to support this team here on the ground. How the frontline troops executed the mission would ultimately mean success or failure for the entire company. The field manager’s team was geographically separated from their corporate headquarters located hundreds of miles away. He was clearly frustrated. The field manager had a job to do, and he was angry at the questions and scrutiny from afar. For every task his team undertook he was required to submit substantial paperwork. In his mind, it made for a lot more work than necessary and detracted from his team’s focus and ability to execute. I listened and allowed him to vent for several minutes. “I’ve been in your shoes,” I said. “I used to get frustrated as hell at my chain of command when we were in Iraq. They
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
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In any chain of command, the leadership must always present a united front to the troops. A public display of discontent or disagreement with the chain of command undermines the authority of leaders at all levels. This is catastrophic to the performance of any organization. As a leader, if you don’t understand why decisions are being made, requests denied, or support allocated elsewhere, you must ask those questions up the chain. Then, once understood, you can pass that understanding down to your team. Leaders in any chain of command will not always agree. But at the end of the day, once the debate on a particular course of action is over and the boss has made a decision—even if that decision is one you argued against—you must execute the plan as if it were your own. When leading up the chain of command, use caution and respect. But remember, if your leader is not giving the support you need, don’t blame him or her. Instead, reexamine what you can do to better clarify, educate, influence, or convince that person to give you what you need in order to win. The major factors to be aware of when leading up and down the chain of command are these: • Take responsibility for leading everyone in your world, subordinates and superiors alike. • If someone isn’t doing what you want or need them to do, look in the mirror first and determine what you can do to better enable this. • Don’t ask your leader what you should do, tell them what you are going to do.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
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Now, the leaders inside the platoon have to actually think—and lead. The terrain, when read, understood, and utilized correctly, provides an unmatched advantage on the battlefield.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
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explained that the relationship to seek with any boss incorporates three things: 1) They trust you. 2) They value and seek your opinion and guidance. 3) They give you what you need to accomplish your mission and then let you go execute.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
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Hard training is the solemn duty of trainers and leaders every day.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
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But just as my assistant platoon commander had to be ready to lead, in this situation I had to be ready to follow. The goal of all leaders should be to work themselves out of a job. You never quite get there, but by putting junior leaders and frontline troops in charge, our SEAL platoon and task unit were far more effective. It created a culture of leaders at every level of the team. Trying to navigate between leadership and followership was an example of the Dichotomy of Leadership, the balance that every leader must find between two opposing forces in leadership. Ready to lead, but also knowing when to follow.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
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There is a time to stand firm and enforce rules and there is a time to give ground and allow the rules to bend. Finding that balance is critical for leaders to get maximum effectiveness from their team.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
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Leadership capital is the recognition that there is a finite amount of power that any leader possesses. It can be expended foolishly, by leaders who harp on matters that are trivial and strategically unimportant. Such capital is acquired slowly over time through building trust and confidence with the team by demonstrating that the leader has the long-term good of the team and the mission in mind. Prioritizing those areas where standards cannot be compromised and holding the line there while allowing for some slack in other, less critical areas is a wise use of leadership capital.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
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But there must be balance. In some organizations, both in the military and in the civilian sector, there are leaders who put too many standard operating procedures in place. They create such strict processes that they actually inhibit their subordinate leaders’ willingness—and ability—to think. This may adversely impact the team’s performance and become a detriment to the mission, preventing effective leadership at every level of the organization.
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Jocko Willink (The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win)
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leaders must be detached, must pull back to a position above the fray where they can see the bigger picture. That was the only way to effectively lead. Otherwise, the results could be disastrous.
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Jocko Willink (The Dichotomy of Leadership)
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Going forward, I recognized that I needed to better Prioritize and Execute. To do that, I needed to detach—to not get so focused on the details but instead be mindful of the broader aspects of the planning and approval process.
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Jocko Willink (The Dichotomy of Leadership)
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The Dichotomy of Leadership A good leader must be: • confident but not cocky; • courageous but not foolhardy; • competitive but a gracious loser; • attentive to details but not obsessed by them; • strong but have endurance; • a leader and follower; • humble not passive; • aggressive not overbearing; • quiet not silent; • calm but not robotic, logical but not devoid of emotions; • close with the troops but not so close that one becomes more important than another or more important than the good of the team; not so close that they forget who is in charge.
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Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
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While I was the leader in charge, I recognized that for my team to succeed, in order to be a good leader, I also had to be willing to follow.
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Jocko Willink (The Dichotomy of Leadership)
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It was the weakest form of leadership to win an argument through rank or position.
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Jocko Willink (The Dichotomy of Leadership)
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Every leader must be ready and willing to take charge, to make hard, crucial calls for the good of the team and the mission. That is inherent in the very term “leader.” But leaders must also have the ability to follow. This was a difficult dichotomy: in order to be a good leader, you must also be a good follower. Finding that balance is key.
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Jocko Willink (The Dichotomy of Leadership)
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the leader should explain the broad goal of the mission, the end state that is desired, and why the mission is important and then allow the team to plan how to execute the mission.
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Jocko Willink (The Dichotomy of Leadership)
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True Extreme Ownership meant that all responsibility rested with me, as the leader. It didn’t mean that I, as the leader, personally did everything myself.
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Jocko Willink (The Dichotomy of Leadership)