Interpersonal Communication Quotes

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He was a man of very few words, and as it was impossible to talk, one had to keep silent. It’s hard work talking to some people, most often males. I have a Theory about it. With age, many men come down with testosterone autism, the symptoms of which are a gradual decline in social intelligence and capacity for interpersonal communication, as well as a reduced ability to formulate thoughts. The Person beset by this Ailment becomes taciturn and appears to be lost in contemplation. He develops an interest in various Tools and machinery, and he’s drawn to the Second World War and the biographies of famous people, mainly politicians and villains. His capacity to read novels almost entirely vanishes; testosterone autism disturbs the character’s psychological understanding.
Olga Tokarczuk (Drive Your Plow Over the Bones of the Dead)
Never presume to know a person based on the one dimensional window of the internet. A soul can’t be defined by critics, enemies or broken ties with family or friends. Neither can it be explained by posts or blogs that lack facial expressions, tone or insight into the person’s personality and intent. Until people “get that”, we will forever be a society that thinks Beautiful Mind was a spy movie and every stranger is really a friend on Facebook.
Shannon L. Alder
One says the things which one feels the need to say, and which the other will not understand: one speaks for oneself alone.
Marcel Proust
If the way you've been treating me is a mark of fondness, maybe you'd better take a fresh look at your interpersonal communication skills.
Susan Elizabeth Phillips (Dream a Little Dream (Chicago Stars, #4))
The internet and online communication is the window into your world - but real life, in person communication / connection is the door.
Rasheed Ogunlaru
The key to healthy communication is having a willingness to lay aside our defensive tendencies and accept responsibility for our part of the relationship
Asa Don Brown (Interpersonal Skills in the Workplace, Finding Solutions that Work)
To switch effectively from defense to social engagement strategies, the nervous system must do two things: (1) assess risk, and (2) if the environment looks safe, inhibit the primitive defensive reactions to fight, flight or freeze.
Stephen W. Porges (The Polyvagal Theory: Neurophysiological Foundations of Emotions, Attachment, Communication, and Self-regulation (Norton Series on Interpersonal Neurobiology))
Communication is an art form that is crafted throughout our lives.
Asa Don Brown (Interpersonal Skills in the Workplace, Finding Solutions that Work)
The detection of a person as safe or dangerous triggers neurobiologically determined pro-social or defensive behaviors. Even though we may not always be aware of danger on a cognitive level, on a neurophysiological level, our body has already started a sequence of neural processes that would facilitate adaptive defense behaviors such as fight, flight or freeze. 
Stephen W. Porges (The Polyvagal Theory: Neurophysiological Foundations of Emotions, Attachment, Communication, and Self-regulation (Norton Series on Interpersonal Neurobiology))
In order to see, I have to be willing to be seen.
John Stewart (Bridges Not Walls: A Book About Interpersonal Communication)
A key to healthy problem solving is good communication.
Asa Don Brown (Interpersonal Skills in the Workplace, Finding Solutions that Work)
Playing nice" comes naturally when our neuroception detects safety and promotes physiological states that support social behavior. However, pro-social behavior will not occur when our neuroception misreads the environmental cues and triggers physiological states that support defensive strategies. After all, "playing nice" is not appropriate or adaptive behavior in dangerous or life-threatening situations. In these situations, humans - like other mammals - react with more primitive neurobiological defense systems. To create relationships, humans must subdue these defensive reactions to engage, attach, and form lasting social bonds. Humans have adaptive neurobehavioral systems for both pro-social and defensive behaviors.
Stephen W. Porges (The Polyvagal Theory: Neurophysiological Foundations of Emotions, Attachment, Communication, and Self-regulation (Norton Series on Interpersonal Neurobiology))
Nonverbal behaviors comprise approximately 60 to 65 percent of all interpersonal communication and, during lovemaking, can constitute 100 percent of communication between partners (Burgoon, 1994, 229–285).
Joe Navarro (What Every Body is Saying: An FBI Agent's Guide to Speed-Reading People)
With age, many men come down with testosterone autism, the symptoms of which are a gradual decline in social intelligence and capacity for interpersonal communication, as well as a reduced ability to formulate thoughts.
Olga Tokarczuk (Drive Your Plow Over the Bones of the Dead)
Unhealthy relationships are most commonly lacking in the most essential of ingredient: healthy communication.
Asa Don Brown (Interpersonal Skills in the Workplace, Finding Solutions that Work)
Family systems theory offers therapists an invaluable way of understanding their clients’ strengths and problems—clarifying the familial rules, roles, myths, communication patterns, and boundary issues that defined their clients’ development.
Edward Teyber (Interpersonal Process in Therapy: An Integrative Model)
If you have to be told how you should feel then those feelings are not strong enough to make you feel alive; they become rules that don’t fit your life script. Not every person will place the same importance as you do on one of the six human needs: certainty, variety, significance, connection/love, growth or contributions. When you know what is most important for yourself and learn to recognize what need is the most important to others, then you can begin to unlock the real reason behind conflict.
Shannon L. Alder
Communication can be sent or received through verbal or nonverbal cues.
Asa Don Brown (Interpersonal Skills in the Workplace, Finding Solutions that Work)
If you put yourself in the emotion that you want from others, you are more likely to receive it.
Shannon L. Alder
Intrapersonal communication is a reflection of your self-esteem.
Asa Don Brown (Interpersonal Skills in the Workplace, Finding Solutions that Work)
Relationships are an art form created by two or more individuals who have similar or complementary visions, passions, and ambitions.
Asa Don Brown (Interpersonal Skills in the Workplace, Finding Solutions that Work)
There are, in fact, no more important communications between one human being and another than those expressed emotionally, and no information more vital for constructing and reconstructing working models of the self and other than information about how each feels towards the other...it is the emotional communication between a patient and his therapist that play the crucial part. John Bowlby
Edward Teyber (Interpersonal Process in Therapy: An Integrative Model)
Unless you’re influenced by my uniqueness, I’m not going to be influenced by your advice. So if you want to be really effective in the habit of interpersonal communication, you cannot do it with technique alone. You have to build the skills of empathic listening on a base of character that inspires openness and trust. And you have to build the Emotional Bank Accounts that create a commerce between hearts.
Stephen R. Covey (The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change)
To a degree that we seldom realize, we depend upon the participation of others in our lives, and upon our own participation in the lives of others. Our success and effectiveness as persons is based upon this participation, and upon an ability to maintain a controlling competence in communicating with others.
Roy Wagner (The Invention of Culture)
We humans literally want to align our brain patterns through interpersonal communications, and we feel safest and happiest when we’re doing so. You can master group dynamics with your voice, your hands, and your posture.
Nick Morgan (Power Cues: The Subtle Science of Leading Groups, Persuading Others, and Maximizing Your Personal Impact)
SHAME-BASED FAMILY RULES Each family system has several categories of rules. There are rules about celebrating and socializing, rules about touching and sexuality, rules about sickness and proper health care, rules about vacations and vocations, rules about household maintenance and the spending of money. Perhaps the most important rules are about feelings, interpersonal communication and parenting. Toxic shame is consciously transferred by means of shaming rules. In shame-based families, the rules consciously shame all the members. Generally, however, the children receive the major brunt of the shame. Power is a cover-up for shame. Power is frequently hierarchical.
John Bradshaw (Healing the Shame that Binds You)
The greatest thing I learned while taking classes at Second City was the very first thing they taught: 'Yes, and...'. In improv, you keep scenes alive but accepting whatever you are given and then adding to it or amplifying it. There is no space on stage for 'No,' 'I'm sorry, you're mistaken,' or 'Yes, but...'. Those transitions kill energy, set up interpersonal conflict, engage the ego in a defensive posture, and stymie the flow of conversation onstage.
Jason Seiden (How to Self-Destruct: Making the Least of What's Left of Your Career)
In this part of the world, the more you are pleased to see a person, the less is he pleased to see you; whereas if you are disagreeable, he will grow pleasant visibly, his countenance expanding into wider amiability the more your own is stiff and sour.
Elizabeth von Arnim (Elizabeth and Her German Garden)
I'm buried beneath an avalanche of papers, I don't understand the language of the country, and what do I do about a kid who calls me "Hi, teach!"? Syl INTRASCHOOL COMMUNICATION FROM: Room 508 TO: Room 304 Nothing. Maybe he calls you Hi, teach! because he likes you. Why not answer Hi, pupe? The clerical work is par for the course. "Keep on file in numerical order" means throw in waste-basket. You'll soon learn the language. "Let it be a challenge to you" means you're stuck with it; "interpersonal relationships" is a fight between kids; "ancillary civic agencies for supportive discipline" means call the cops; "Language Arts Dept." is the English office; "literature based on child's reading level and experiential background" means that's all they've got in the Book Room; "non-academic-minded" is a delinquent; and "It has come to my attention" means you're in trouble.
Bel Kaufman (Up the Down Staircase)
Low trust causes friction, whether it is caused by unethical behavior or by ethical but incompetent behavior (because even good intentions can never take the place of bad judgment). Low trust is the greatest cost in life and in organizations, including families. Low trust creates hidden agendas, politics, interpersonal conflict, interdepartmental rivalries, win-lose thinking, defensive and protective communication—all of which reduce the speed of trust. Low trust slows everything—every decision, every communication, and every relationship.
Stephen M.R. Covey (The SPEED of Trust: The One Thing that Changes Everything)
The abuser controls the interpersonal communication and, therefore, the interpersonal reality by refusing to discuss upsetting interactions. The abuser blames the partner for upsetting interactions, and the partner believes him and therefore thinks that they are her fault.
Patricia Evans (The Verbally Abusive Relationship: How to Recognize It and How to Respond)
A child's (or an adult's) nervous system may detect danger or a threat to life when the child enters a new environment or meets a strange person. Cognitively, there is no reason for them to be frightened. But often, even if they understand this, their bodies betray them. Sometimes this betrayal is private; only they are aware that their hearts are beating fast and contracting with such force that they start to sway. For others, the responses are more overt. They may tremble. Their faces may flush, or perspiration may pour from their hands and forehead. Still others may become pale and dizzy and feel precipitously faint.
Stephen W. Porges (The Polyvagal Theory: Neurophysiological Foundations of Emotions, Attachment, Communication, and Self-regulation (Norton Series on Interpersonal Neurobiology))
have a Theory about it. With age, many men come down with testosterone autism, the symptoms of which are a gradual decline in social intelligence and capacity for interpersonal communication, as well as a reduced ability to formulate thoughts. The Person beset by this Ailment becomes taciturn and appears to be lost in contemplation. He develops an interest in various Tools and machinery, and he’s drawn to the Second World War and the biographies of famous people, mainly politicians and villains. His capacity to read novels almost entirely vanishes; testosterone autism disturbs the character’s psychological understanding.
Olga Tokarczuk (Drive Your Plow Over the Bones of the Dead)
Attuned communication. The ability for attuned communication, indispensable for establishing secure attachment between parent and child (or therapist and patient), rests on our capacity to accurately sense someone else’s state and communicate, nonverbally (most important) and verbally (less important), our felt understanding of their emotional experience.
Bonnie Badenoch (Being a Brain-Wise Therapist: A Practical Guide to Interpersonal Neurobiology (Norton Series on Interpersonal Neurobiology))
Involvement requires not only being able to give, but also being able to take from others--there must be [a] willingness to give the other [person] the pleasure of giving to you.
John Stewart (Bridges Not Walls: A Book About Interpersonal Communication)
Intrapersonal communication is the communication of what we are saying unto ourselves.
Asa Don Brown (Interpersonal Skills in the Workplace, Finding Solutions that Work)
Intrapersonal communication is a reflection of our daily messages.
Asa Don Brown (Interpersonal Skills in the Workplace, Finding Solutions that Work)
Communication is the lifeblood of an organization.
Asa Don Brown (Interpersonal Skills in the Workplace, Finding Solutions that Work)
Effective leadership begins with effective communication.
Asa Don Brown (Interpersonal Skills in the Workplace, Finding Solutions that Work)
Your information can be summarized by one big idea. You actually present the big idea. You organize everything under one main message.
Peter Andrei (Interpersonal Communication: How to Win Clients and Influence Teams: Know exactly what to say, gain communication skills, and master the people skills ... and job hunting. (Speak for Success Book 8))
What Are the Five Steps to Monroe’s Motivated Sequence? It goes like this: Attention Need Satisfaction Visualization Action
Peter Andrei (Interpersonal Communication: How to Win Clients and Influence Teams: Know exactly what to say, gain communication skills, and master the people skills ... and job hunting. (Speak for Success Book 8))
In the action step, your goal is to motivate your audience towards a specific action.
Peter Andrei (Interpersonal Communication: How to Win Clients and Influence Teams: Know exactly what to say, gain communication skills, and master the people skills ... and job hunting. (Speak for Success Book 8))
Decisions decides your output
Jo
Communication is a way of life.
Asa Don Brown (Interpersonal Skills in the Workplace, Finding Solutions that Work)
Communication is the railway of information linking two intersecting paths together.
Asa Don Brown (Interpersonal Skills in the Workplace, Finding Solutions that Work)
Active communication is the ability to exchange, transmit, or share information.
Asa Don Brown (Interpersonal Skills in the Workplace, Finding Solutions that Work)
By processing information from the environment through the senses, the nervous system continually evaluates risk. I have coined the term neuroception to describe how neural circuits distinguish whether situations or people are safe, dangerous, or life-threatening. Because of our heritage as a species, neuroception takes place in primitive parts of the brain, without our conscious awareness.
Stephen W. Porges (The Polyvagal Theory: Neurophysiological Foundations of Emotions, Attachment, Communication, and Self-regulation (Norton Series on Interpersonal Neurobiology))
Enter the problem-solution construction. All it is, is this: “Here’s the problem, and the negative consequences of it. Here’s the best solution, and the positive benefits of this.” It’s that simple.
Peter Andrei (Interpersonal Communication: How to Win Clients and Influence Teams: Know exactly what to say, gain communication skills, and master the people skills ... and job hunting. (Speak for Success Book 8))
People with impaired social engagement systems are prone to misinterpret safety as a threat and objective danger as safety. Their visceral feedback system fails to protect them, or prevents them from engaging in the fullness of what life has to offer.
Stephen W. Porges (The Polyvagal Theory: Neurophysiological Foundations of Emotions, Attachment, Communication, and Self-regulation (Norton Series on Interpersonal Neurobiology))
Kids spend hours each day engaging with ideas and one another through screens—but rarely do they have an opportunity to truly hone their interpersonal communication skills. Admittedly, teenage awkwardness and nerves play a role in difficult conversations. But students’ reliance on screens for communication is detracting—and distracting—from their engagement in real-time talk. It might sound like a funny question, but we need to ask ourselves: Is there any 21st-century skill more important than being able to sustain confident, coherent conversation?
Celeste Headlee (We Need to Talk: How to Have Conversations That Matter)
Of course people still feel gnawing anxiety, depression and despair. But these do not trigger religiousness, being increasingly dealt with by 24/7 distraction provided by the mass media, interpersonal communication and quick transportation; any dysphoria (mild depression or otherwise unpleasant feelings) is dealt with by mass medication with tranquillizers and emotionnumbing ‘antidepressants’, ‘antipsychotics’ or ‘mood stabilizers’ (these words are placed in ‘scare quotes’ because they are all marketing terms with negligible scientific or clinical rationale).
Edward Dutton (The Genius Famine: Why We Need Geniuses, Why They're Dying Out, Why We Must Rescue Them)
Trust of others is in short supply for many adult survivors, as complex trauma generally involves major relational betrayal. It is, therefore, expectable (although paradoxical) that clients with these histories are predisposed to be mistrustful at the outset of therapy, precisely because of (and in proportion to) the actual trustworthiness of the therapist. When past experiences have thought hard lessons, namely, that one can least afford to trust the people who should be most trustworthy, it stands to reason that confusion about trust results. The therapist must understand and not take offense either personally or professionally and not react judgmentally or defensively. Practically speaking, this involves the therapist being prepared to patiently and empathically respond to active or passive tests or challenges to trustworthiness as legitimate and meaningful communication that deserves a respectful reply in action as well as in words.
Christine A. Courtois (Treatment of Complex Trauma: A Sequenced, Relationship-Based Approach)
Insecurity not only paralyzes our relationship with the living God but has a devastating effect on interpersonal relationships. It is the starting point of all social estrangement. It breaks down openness, which is the bridge to the existential world of the other. It undermines real communication and causes a kind of rupture in the evolution of authentic personality.
Brennan Manning (The Importance of Being Foolish: How To Think Like Jesus)
Dr. Brown has the ability to make complex matters easy to understand. His book has taken the topic of communication to a new level. The book is easy to read. The exercises and appendices provide both a practical learning approach and a depth of understanding of the subject..." Alberto DeFeo, Ph.D. (Law) Chief Administrative Officer of Lake Country and Adjunct Professor of University of Northern British Columbia
Asa Don Brown (Interpersonal Skills in the Workplace, Finding Solutions that Work)
Since we began with a felt sense of safety this day, several neural streams are initially supporting the renewal of our connection. In our midbrain, the energies of the SEEKING system are animating the CARE system, which can both foster the good feelings between us and support offers of repair should we have a rupture (Panksepp & Biven, 2012). Once in connection, our ventral vagal parasympathetic system is affecting the prosody of our voices, our facial mobility, and the attentiveness of our listening, maintaining social engagement (Porges, 2011). Since ventral lateralizes to the right hemisphere, we more easily stay rooted in the right-centric way of attending that keeps us in connection with this moment and with each other (McGilchrist, 2009). In this intimacy, our brains are coupling in many regions, so there is an experience of social emotional engagement and embodied communication as we become a single system in two bodies (Hasson, 2010). Because we are trustworthy partners in this healing process, social baseline theory tells us that our amygdalae are calming just because we are together (Beckes & Coan, 2011). All of this is happening without doing anything, even without saying anything, in microseconds below conscious awareness because of the safe space we have cultivated over time. We can more clearly understand why Porges says, "Safety IS the treatment".
Bonnie Badenoch (The Heart of Trauma: Healing the Embodied Brain in the Context of Relationships (Norton Series on Interpersonal Neurobiology))
having clients orient to the stimulus on which they are very fixated helps them consciously and directly attend to reminders of past trauma. This provides the opportunity for the reactions to the trauma-related stimulus to change from involuntary and reflexive to reflective awareness and assimilation. The client's sense of control and efficacy is often enhanced, whereas simply orienting to new, neutral, or pleasurable stimuli may not accomplish this (Ford, personal communication, August 12, 2005).
Pat Ogden (Trauma and the Body: A Sensorimotor Approach to Psychotherapy (Norton Series on Interpersonal Neurobiology))
Margot thought: oh, no. But the thought of what it would take to stop what she had set in motion was overwhelming; it would require an amount of tact and gentleness that she felt was impossible to summon. It wasn't that she was scared he would try to force her to do something against her will but that insisting they stop now, after everything she'd done to push this forward, would make her seem spoiled and capricious, as if she'd ordered something at a restaurant and then, once the food arrived, had changed her mind and sent it back.
Kristen Roupenian (You Know You Want This)
Research on avoidant attachment (a left-hemisphere-dominant form of relating) suggests that a mother's inner state of relative disengagement is reflected in her infant's biological response of needing to go it alone through increased attempts at self-regulation even at one year of age (Hill-Sonderlund et al., 2008). It is as though there is unspoken communication that life is about independence, encouraging mother and baby to move apart into more separate universes--together. For both parent and child, the long-term effects of such isolation are profound, leading to changes in their epigenetic profiles that support increased inflamation, the headwaters of many chronic illnesses (Fredrickson et al. 2013)
Bonnie Badenoch (The Heart of Trauma: Healing the Embodied Brain in the Context of Relationships (Norton Series on Interpersonal Neurobiology))
Trust at the interpersonal level. Trustworthiness is the foundation of trust. Trust is the emotional bank account between two people that enables them to have a win-win performance agreement. If two people trust each other, based on the trustworthiness of each other, they can then enjoy clear communication, empathy, synergy, and productive interdependency. If one is incompetent, training and development can help. But if one has a character flaw, he or she must make and keep promises to increase internal security, improve skills, and rebuild relationships of trust. Trust—or the lack of it—is at the root of success or failure in relationships and in the bottom-line results of business, industry, education, and government.
Stephen R. Covey (Principle-Centered Leadership)
Hey Pete. So why the leave from social media? You are an activist, right? It seems like this decision is counterproductive to your message and work." A: The short answer is I’m tired of the endless narcissism inherent to the medium. In the commercial society we have, coupled with the consequential sense of insecurity people feel, as they impulsively “package themselves” for public consumption, the expression most dominant in all of this - is vanity. And I find that disheartening, annoying and dangerous. It is a form of cultural violence in many respects. However, please note the difference - that I work to promote just that – a message/idea – not myself… and I honestly loath people who today just promote themselves for the sake of themselves. A sea of humans who have been conditioned into viewing who they are – as how they are seen online. Think about that for a moment. Social identity theory run amok. People have been conditioned to think “they are” how “others see them”. We live in an increasing fictional reality where people are now not only people – they are digital symbols. And those symbols become more important as a matter of “marketing” than people’s true personality. Now, one could argue that social perception has always had a communicative symbolism, even before the computer age. But nooooooothing like today. Social media has become a social prison and a strong means of social control, in fact. Beyond that, as most know, social media is literally designed like a drug. And it acts like it as people get more and more addicted to being seen and addicted to molding the way they want the world to view them – no matter how false the image (If there is any word that defines peoples’ behavior here – it is pretention). Dopamine fires upon recognition and, coupled with cell phone culture, we now have a sea of people in zombie like trances looking at their phones (literally) thousands of times a day, merging their direct, true interpersonal social reality with a virtual “social media” one. No one can read anymore... they just swipe a stream of 200 character headlines/posts/tweets. understanding the world as an aggregate of those fragmented sentences. Massive loss of comprehension happening, replaced by usually agreeable, "in-bubble" views - hence an actual loss of variety. So again, this isn’t to say non-commercial focused social media doesn’t have positive purposes, such as with activism at times. But, on the whole, it merely amplifies a general value system disorder of a “LOOK AT ME! LOOK AT HOW GREAT I AM!” – rooted in systemic insecurity. People lying to themselves, drawing meaningless satisfaction from superficial responses from a sea of avatars. And it’s no surprise. Market economics demands people self promote shamelessly, coupled with the arbitrary constructs of beauty and success that have also resulted. People see status in certain things and, directly or pathologically, use those things for their own narcissistic advantage. Think of those endless status pics of people rock climbing, or hanging out on a stunning beach or showing off their new trophy girl-friend, etc. It goes on and on and worse the general public generally likes it, seeking to imitate those images/symbols to amplify their own false status. Hence the endless feedback loop of superficiality. And people wonder why youth suicides have risen… a young woman looking at a model of perfection set by her peers, without proper knowledge of the medium, can be made to feel inferior far more dramatically than the typical body image problems associated to traditional advertising. That is just one example of the cultural violence inherent. The entire industry of social media is BASED on narcissistic status promotion and narrow self-interest. That is the emotion/intent that creates the billions and billions in revenue these platforms experience, as they in turn sell off people’s personal data to advertisers and governments. You are the product, of course.
Peter Joseph
As the language areas of the left hemisphere enter their sensitive period during the middle of the second year of life, grammatical language in the left integrates with the interpersonal and prosodic elements of communication already well developed in the right. As the cortical language centers mature, words are joined together to make sentences and can be used to express increasingly complex ideas flavored with emotion. As the frontal cortex continues to expand and connect with more neural networks, memory improves and a sense of time slowly emerges and autobiographical memory begins to connect the self with places and events, within and across time. The emerging narratives begin to organize the nascent sense of self and become the bedrock of our sense of self in interpersonal and physical space
Louis Cozolino (The Neuroscience of Psychotherapy: Healing the Social Brain (The Norton Series on Interpersonal Neurobiology))
The qualities of a successful military strategist will change from person to person, but there are a central few that all of them need. These include, above all else, strategic judgment, but also stamina, interpersonal skills and a feel for people; an ability to energize, inspire and motivate; the ability to communicate effectively orally and in writing; a degree of personal presence and charisma; a sincere love of servicemen and women; an ability to be tough when needed, but also compassionate when that is appropriate; fortitude in the face of adversity and the capacity to stay calm in the midst of chaos; an ability to deal with setbacks, missteps and mistakes; a sense of what leadership style is required to bring out the best in those immediately below, and also for the organization collectively. A great strategic leader also needs to be able to foresee how a conflict will end.
David H. Petraeus (Conflict: The Evolution of Warfare from 1945 to Ukraine)
Distraction leaches the authenticity out of our communications. When we are not emotionally present, we are gliding over the surface of our interactions and we never tangle in the depths where the nuances of our skills are tested and refined. A medical professor describes the easy familiarity with which her digital-native resident students master medical electronic records—but is troubled by the fact that they enter data with their eyes focused on their digital devices, not on the patient in the room with them. Preoccupation with technology acts as a screen between the student and the patient’s real emotion, real fear, and real concern. It may also prevent these residents from noticing physical symptoms that the patient fails to mention. The easy busyness of medical record entry is a way to sidestep the more challenging dynamics of human connection. But experienced physicians know that interpersonal skills are essential to mastering the art and science of medical diagnosis.
Marian Deegan (Relevance: Matter More)
We are in uncharted territory" when it comes to sex and the internet, says Justin Garcia, a research scientist at Indiana University’s Kinsey Institute for Research in Sex, Gender, and Reproduction. "There have been two major transitions" in heterosexual mating, Garcia says, "in the last four million years. The first was around ten to fifteen thousand years ago, in the agricultural revolution, when we became less migratory and more settled," leading to the establishment of marriage as a cultural contract. "And the second major transition is with the rise of the Internet," Garcia says. Suddenly, instead of meeting through proximity, community connections, and family and friends, people could meet each other virtually and engage in amorous activity with the click of a button. Internet meeting is now surpassing every other form. “It’s changing so much about the way we act both romantically and sexually,” Garcia says. “It is unprecedented from an evolutionary standpoint.” And yet this massive shift in our behavior has gone almost completely unexamined, especially given how the internet permeates modern life. While there have been studies about how men and women use social media differently- how they use language and present themselves differently, for example- there's not a lot of research about how they behave sexually online; and there is virtually nothing about how girls and boys do. While there has been concern about the online interaction of children and adults, it's striking that so little attention has been paid to the ways in which the Internet has changed the sexual behavior of girls and boys interacting together. This may be because the behavior has been largely hidden or unknown, or, again, due to the fear of not seeming "sex-positive," mistaking responsibility for judgement. And there are questions to ask, from the standpoint of girls' and boys' physical and emotional health and the ethics of their treatment of each other. Sex on a screen is different from sex that develops in person, this much seems seems self-evident, just as talking on a screen is different from face-to-face communication. And so if talking on a screen reduces one's ability to be empathic, for example, then how does sex on a screen change sexual behavior? Are people more likely to act aggressively or unethically, as in other types of online communication? How do gender roles and sexism play into cybersex? And how does the influence of porn, which became available online at about the same time as social networking, factor in?
Nancy Jo Sales (American Girls: Social Media and the Secret Lives of Teenagers)
If ... we hear ourselves speaking words that convey attunement to the process unfolding in this moment--a felt sense of receiving, cultivating, believing, supporting and trusting--we are more apt to be attending from the right with support from the left. This way of experiencing may also be coupled with attention to felt sense, comfort with being rather than pressure to do, and a respect for the undulating rise and fall of healing that unfolds naturally in the space between. When we are in this mode, we have a tendency to speak more tentatively and to check in with our relational partner about how he or she is receiving what we are offering. This past part is particularly important because it reflects our growing felt-sense awareness that the system of the person we are helping knows more about what needs to happen next than we do. In addition to the humility and respect this engenders, we may also notice that instead of wanting to get rid of some state, we are more apt to acknowledge its meaningfulness and be present to it just as it is. Listening in this way, the so-called negative state may reveal itself as telling an important truth and become an opening toward healing. We may also be aware of the limitation and incompleteness of words, leading us to honor silence as well.
Bonnie Badenoch (The Heart of Trauma: Healing the Embodied Brain in the Context of Relationships (Norton Series on Interpersonal Neurobiology))
The Naked Truth When the gift-giving meaning of the body is obscured, distorted, or misrepresented, art becomes a lie. This is what happens in pornography. The body—which was created to be a free gift from one person to another—is depersonalized and reduced to an object for lust. This concern for human dignity goes against the grain of “naturalism” in art. The so-called naturalists demand the right to reproduce “everything that is human.” What others call pornography, they defend as a realistic depiction of humanity. But in the end, it is precisely this—the whole truth about man—that is lost when privacy is violated and the body is reduced to an object for lust. In order to speak of true realism in art, the full truth about man as created in the image of God must be considered. In this respect, the principles governing interpersonal relations still apply within the realm of art. The naked human body has a “language.” It expresses the spirit. When given in trust and love, the body is the basis of a communion of persons. Because the naked human body has such importance, it must be depicted with great care to preserve its meaning in art. Only within certain boundaries can the truth about the body be preserved. In film, photography, and mass media, there is a dangerous tendency to separate the body from the person. Reproduced on paper or on screen, the naked body can cease to communicate the person. It often becomes, instead, an anonymous object. Because the glory and beauty of the human body is at stake, we cannot remain indifferent to culture. We do not oppose pornography out of a narrow, puritanical idea of morality. Nor do we oppose it out of a Manichaean fear or hatred of the body, as is often asserted. The exact opposite is true. We oppose pornography out of respect for the dignity of the body.
Pope John Paul II (Theology of the Body in Simple Language)
These are things to have under your belt in order to make and strengthen boundaries: Educate them. To be blunt, narcissists aren’t exactly in tune with their interpersonal or communication skills. Try using incentives or other motivators to get them to pay attention to how their behavior affects others. They may not empathize or seem to get what you’re saying, but at least you can say you tried to look at it from your point of view. Understand your personal rights. In order to demand being treated fairly and with respect, it’s important to know what your rights are. You’re allowed to say no, you have a right to your feelings, you are allowed privacy—and there are no wedding or relationship vows that say you are at the beck and call of your partner. When a person has been abused for a long time, they may lack the confidence or self-esteem to take a stand on their rights. The more power they take back, though, the less the abuser has. Be assertive. This is something that depends on confidence, and will take practice, but it’s worth it. Being assertive means standing up for yourself and exuding pride in who you are. Put your strategies into play. After the information you’ve absorbed so far, you have an advantage in that you are aware of your wants, what the narcissist demands, what you are able to do and those secret tiny areas you may have power over. Tap into these areas to put together your own strategies. Re-set your boundaries. A boundary is an unseen line in the sand. It determines the point you won’t allow others to cross over or they’ll hurt you. These are non-negotiable and others must be aware of them and respect them. But you have to know what those lines are before making them clear to others. Have consequences. As an extension of the above point, if a person tries ignoring your boundaries, make sure you give a consequence. There doesn't need to be a threat, but more saying, “If you ________, we can’t hang out/date/talk/etc.” You’re just saying that crossing the boundary hurts you so if they choose to disregard it, you choose not to accept that treatment. The narcissist will not tolerate you standing up for yourself, but it’s still important. The act of advocating for yourself will increase your self-confidence, self-esteem and self-worth. Then you’ll be ready to recover and heal.
Linda Hill (Recovery from Narcissistic Abuse, Gaslighting, Codependency and Complex PTSD (4 Books in 1): Workbook and Guide to Overcome Trauma, Toxic Relationships, ... and Recover from Unhealthy Relationships))
We are all hardwired to react instantly to a physical or verbal attack.
Carl Alasko (Say This, Not That: A Foolproof Guide to Effective Interpersonal Communication)
in essence, that’s what success is: not achieving something but becoming someone.
William Wyatt (Emotional Intelligence: Quick Guide to Develop Your Emotional Intelligence and Start Applying It Today (Communication Skills, Soft Skills, Interpersonal ... People Skills, Leadership Books Series))
Everyone is always doing as well as they can within their personal limitations, their personal history, what they know and don't know and what they're feeling in that moment. If they could make a healthier decision, they would. This includes you.
Carl Alasko (Say This, Not That: A Foolproof Guide to Effective Interpersonal Communication)
A contingent response is when the quality, intensity, and timing of the other's signals clearly reflect the signals that we have sent. With contingent interpersonal interactions, we create a neural sense of grounding and empowerment in a social world of connections. These kinds of connections create a strong, internal coherence of the self. When contingent communication is present in our interactions, our sense of self with that person feels right. It feels good. We feel understood. We have a sense that we are not alone in the world, because our self is connected to something larger than the boundaries of our own skin. Over time, repeated patterns of contingent communication also enable us to develop a coherent autobiographical self that connects the past, present, and anticipated future. Both the here and now and the reflective autobiographical forms of conscious awareness shape our experience of ourselves in the world. (Parenting from the Inside Out)
Daniel Siegel
Anytime you feel yourself starting to become overwhelmed with either information or feelings, you need to be able to stop. It doesn’t matter whether the conversation involves a minor discussion about breakfast or a major debate about selling the house. The mechanism for stopping a conversation that’s becoming overheated is extremely simple. It can be contained in a one-sentence agreement both parties accept. Here it is: Either party can ask to stop a discussion at any time for any reason. What that means is that whenever you ask to stop talking about something, the other person is obligated to stop talking and give a simple “Okay.” No further discussion occurs, not even “I just need to finish my thought” or “Why can’t I just explain . . . ?” When I suggest this idea to argumentative couples, their typical reply is, “Oh, great. My spouse will shut me up all the time. I’ll never be able to talk about anything that matters to me.” In actual practice, though, that rarely happens. Even the most out-of-control couples have demonstrated that when the people involved have in place a solid agreement to stop talking, both people benefit. That’s because when either person can ask to stop talking when he or she feels overwhelmed, and finds that request respected, each person can begin to trust—often for the first time in years—that bringing up a potentially difficult topic will not automatically escalate into all-out verbal warfare.
Carl Alasko (Say This, Not That: A Foolproof Guide to Effective Interpersonal Communication)
Even if they do all the ‘right’ things interpersonally — even if they apply all the latest skills and techniques to their communications and tasks—it won’t matter. People ultimately resent them and their tactics. And so they end up failing as leaders — failing because they provoke people to resist them.
The Arbinger Institute (Leadership and Self-Deception: Getting Out of the Box)
DFW:  One answer is the fact that people, unless they’re paying attention, tend to confuse fanciness with intelligence or authority. For me, I’ve noodled about this a fair amount because a lot of this sort of language afflicts me. My guess is this: officialese, as spoken by officials, is meant to empty the communication of a certain level of humanity. On purpose.   If I’m delivering a press release as an official, I’m speaking not as David Wallace. I’m speaking as the deputy assistant commissioner in charge of whatever. I’m speaking with and for some sort of bureaucratic entity. My guess is one of the reasons why we as a people tolerate, or even expect, this officialese is that we associate it with a different form of communication than interpersonal—Dave and Bryan talking together. That the people who are speaking are in many senses speaking not as human beings but as the larynx and tongue of a larger set of people, responsibilities, laws, regulations, whatever. And that is probably why, even
Bryan A. Garner (Quack This Way)
Trustworthiness at the personal level. Trustworthiness is based on character, what you are as a person, and competence, what you can do. If you have faith in my character but not in my competence, you still wouldn’t trust me. Many good, honest people gradually lose their professional trustworthiness because they allow themselves to become “obsolete” inside their organizations. Without character and competence, we won’t be considered trustworthy, nor will we show much wisdom in our choices and decisions. Without meaningful ongoing professional development, there is little trustworthiness or trust. • Trust at the interpersonal level. Trustworthiness is the foundation of trust. Trust is the emotional bank account between two people that enables them to have a win-win performance agreement. If two people trust each other, based on the trustworthiness of each other, they can then enjoy clear communication, empathy, synergy, and productive interdependency. If one is incompetent, training and development can help. But if one has a character flaw, he or she must make and keep promises to increase internal security, improve skills, and rebuild relationships of trust. Trust—or the lack of it—is at the root of success or failure in relationships and in the bottom-line results of business, industry, education, and government.
Stephen R. Covey (Principle-Centered Leadership)
Skills Mistakes: Leadership Too Weak, Communication Too Poor Undervaluing and underinvesting in the human side of innovation is another common mistake. Top managers frequently put the best technical people in charge, not the best leaders. These technically oriented managers, in turn, mistakenly assume that ideas will speak for themselves if they are any good, so they neglect external communication. Or they emphasize tasks over relationships, missing opportunities to enhance the team chemistry necessary to turn undeveloped concepts into useful innovations. Groups that are convened without attention to interpersonal skills find it difficult to embrace collective goals, take advantage of the different strengths various members bring, or communicate well enough to share the tacit knowledge that is still unformed and hard to document while an innovation is under development. It takes time to build the trust and interplay among team members that will spark great ideas. MIT researchers have found that for R&D team members to be truly productive, they have to have been on board for at least two years. At one point, Pillsbury realized that the average length of time the company took to go from new product idea to successful commercialization was 24 to 26 months, but the average length of time people spent on product teams was 18 months. No wonder the company was falling behind in innovation.
Harvard Business School Press (HBR's 10 Must Reads on Innovation (with featured article "The Discipline of Innovation," by Peter F. Drucker))
EXPECTANCY THEORY Conceptual model. The hypothesis - also known as expectancy communication or interpersonal expectancy effects - that a person's nonverbal communication unwittingly scripts a recipient's behavior, deportment, or performance in the manner of a self-fulfilling prophecy.
David B. Givens (The NONVERBAL DICTIONARY of gestures, signs and body language cues)
* Integrative communication (App):When individuals are honored for their differences and become linked through respectful and compassionate communication.
Daniel J. Siegel (Pocket Guide to Interpersonal Neurobiology: An Integrative Handbook of the Mind (Norton Series on Interpersonal Neurobiology))
You already might have heard about active listening and the roles it plays in interpersonal communication. While
Jack Steel (Communication: Critical Conversation: 30 Days To Master Small Talk With Anyone: Build Unbreakable Confidence, Eliminate Your Fears And Become A Social Powerhouse – PERMANENTLY)
Unless you have chains around your ankles, I want to see your elbows pumping down the hallway now!’ Isn’t it nicer, however, to be asked to “drop by”?
James C. Wetherbe (So, What's Your Point?: A practical guide for learning and applying effective interpersonal communication techniques)
Humor is more than entertainment or joke telling—it’s a powerful social lubricant that eases and enriches communication, interpersonal relations, and education. Humor is a universal speech opener because it immediately earns the speaker respectful attention. It’s psychologically impossible to hate someone with whom you’ve laughed. When we laugh, we temporarily give ourselves over to the person who makes us laugh. —Robert Orben
Mark Shatz (Comedy Writing Secrets: The Best-Selling Guide to Writing Funny and Getting Paid for It)
People who do not have access to a good listener may not only be denied the opportunity to heighten their self-awareness, but they are also denied valuable feedback as to the validity and acceptability of their inner thoughts and feelings. By discussing these with others, we receive feedback as to whether these are experiences which others have as well, or whether they are less common. Furthermore, by gauging the reactions to our self-disclosures we learn what types are acceptable or unacceptable with particular people and in specific situations. […] The appropriate use of self-disclosure is crucial to the development and maintenance of long-term relationships […] Those who disclose either too much or too little tend to have problems in establishing and sustaining relationships.
Owen Hargie (Skilled Interpersonal Communication: Research, Theory and Practice)
The best thing you can tell someone (about themselves) is the truth, and the worst thing you can tell someone (about themselves) is the truth. Lies are very unnecessary.
Chinyerim Alizor
People often talk behind each other’s backs in a smug manner, intending to gain other’s approval or favor. It seems gossip is, unfortunately, part of who we are. But after looking at it closely, I learned that it does not have to be. I believe the tendency to gossip is more environmental than physiological. And we can certainly overcome such environmental influences – but only if we work at it. In this book, we will open up a dialogue about gossip. We will examine why people gossip. We will look at what motivates people to gossip. Most importantly, we will look at the impact of gossip and cover strategies and tips on how to alter that behavior.
Amir Fathizadeh (Gossip: The Road to Ruin)
Make a statement. Give a related statistic. Give a qualitative example of the statistic.
Peter Andrei (Interpersonal Communication: How to Win Clients and Influence Teams: Know exactly what to say, gain communication skills, and master the people skills ... and job hunting. (Speak for Success Book 8))
Identify a statement you’re going to make. Answer this question: “if I were to make a movie of this statement, what would I point the camera at?” Engineer that into your communication.
Peter Andrei (Interpersonal Communication: How to Win Clients and Influence Teams: Know exactly what to say, gain communication skills, and master the people skills ... and job hunting. (Speak for Success Book 8))
Always give credit to people.
Peter Andrei (Interpersonal Communication: How to Win Clients and Influence Teams: Know exactly what to say, gain communication skills, and master the people skills ... and job hunting. (Speak for Success Book 8))
Significant Seven Perceptions and Skills Strong perceptions of personal capabilities—“I am capable.” Strong perceptions of significance in primary relationships—“I contribute in meaningful ways and I am genuinely needed.” Strong perceptions of personal power or influence over life—“I can influence what happens to me.” Strong intrapersonal skills: the ability to understand personal emotions and to use that understanding to develop self-discipline and self-control. Strong interpersonal skills: the ability to work with others and develop friendships through communicating, cooperating, negotiating, sharing, empathizing, and listening. Strong systemic skills: the ability to respond to the limits and consequences of everyday life with responsibility, adaptability, flexibility, and integrity. Strong judgmental skills: the ability to use wisdom and to evaluate situations according to appropriate values.
Jane Nelsen (Positive Discipline: The Classic Guide to Helping Children Develop Self-Discipline, Responsibility, Cooperation, and Problem-Solving Skills)
Thus, the club of psycho-preventive and psycho-correction direction was founded. We call it CROSS (Club of the Resolute to Overcome Stressful Situations). Here, people who have interpersonal problems in the family or at work, come to us for guidance. We try to help them regulate communication instead of prescribing medicine.
Mikhail Litvak (Psychological Aikido)
Questions can gather the time, the information, and the interpersonal connectivity to persuade in ways that simply proclaiming what you believe cannot accomplish.
Trey Gowdy (Doesn't Hurt to Ask: Using the Power of Questions to Communicate, Connect, and Persuade)
With age, many men come down with testosterone autism, the symptoms of which are a gradual decline in social intelligence and capacity for interpersonal communication, as well as a reduced ability to formulate thoughts. The Person beset by this Ailment becomes taciturn and appears to be lost in contemplation. He develops an interest in various Tools and machinery, and he’s drawn to the Second World War and the biographies of famous people, mainly politicians and villains. His capacity to read novels almost entirely vanishes; testosterone autism disturbs the character’s psychological understanding.
Olga Tokarczuk (Drive Your Plow Over the Bones of the Dead)
Relationship Anarchy explodes not just exclusivity but the possibility of exclusivity, he said, almost recovered, by, well, like the name says, applying anarchist principles to the interpersonal relationships—by flattening all hierarchies, among all relationships. To an outsider it sounds like polyamory—RA naturally eliminates the expectation of arbitrary sexual and romantic fidelity within an individual relationship, thereby lessening the sense of hierarchy among romantic partners—but it’s really sort of the opposite. For years, polyamorist have been trying to convince the public that theirs is a community with rules and boundaries. Ours is decidedly not. By defining our lives by what we don’t believe in, we can get closer to freedom from pain and oppression; ideally, we envision our world as a constantly (and beautifully) turning kaleidoscope of not-friendship, not-affairs, and not-marriages. There are no commitments and no guarantee that a sexual and/or romantic relationship will be more “important” than a friendship, because all relationships are free to grow to shrink or change as suits both parties, provided both engage in enthusiastic consent. Saying “no labels” sounds juvenile, he knew, but there were none, only ideals: respect, trust, communication, autonomy.
Lauren Oyler (Fake Accounts)
Axiomatic to my view of therapy is that one cannot not interact: one cannot not influence. The major instrument of mystification is language; language being not merely speech, but the sum of all its semi-otic cues: non-verbal—that is, tonal, prosodic—and nuances of irony, sarcasm, and humour. The child learns, as Laing put it, to not know what it knows it knows; that is, the child is essentially talked out of her perceptions. But language, unfortunately, is less about communication of information than about deception and control—power. This “anxiety of influence”, as every therapist is aware, may keep the patient from accepting insights from the therapist who may well be right but experienced as intrusive (Bloom 1973). So, again from the interpersonal view, resolving neurotic conflict means getting a better grasp of what’s going on around you and to you; that is, mastering the semiotic world of experience.
Jean Petrucelli (Knowing, Not-Knowing and Sort-of-Knowing)
And the transformation in our social world, in terms of technology-based communication rather than face-to-face conversation, is huge. In texts, tweets, and e-mails we are missing the vital physical, nonverbal communication that has shaped our social worlds through the ages. We
Mona Dekoven Fishbane (Loving with the Brain in Mind: Neurobiology and Couple Therapy (Norton Series on Interpersonal Neurobiology))
He thought [he] was past all this awkwardness and anxiety over communicating with human he potentially licked...er, liked. Then Jason's scent hit him like a basketball to the face and he couldn't try to pretend he was anywhere near in control
Angel Martinez (Feral Dust Bunnies (Offbeat Crimes, #4))
Truthful speech provides, in the sphere of interpersonal communication, a parallel to wisdom in the sphere of private understanding.
Bhikkhu Bodhi (The Noble Eightfold Path: Way to the End of Suffering)
Big Data speaks to the huge and quickly developing volume of data, for example, high-volume sensor data and long range interpersonal communication data from sites – Facebook and Twitter to give some examples. Numerous Organizations are sharp in catching this data and breaking down the same as this can enhance settle on suitable vital choices. In any case, it is essential to take note of that such big data comes in many structures. want to know more kindly visit 361onlinecom/bigdata/beginners.php
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Many books have been written on the topic of inter-personal communication, but I wanted to call out one simple, practical, easy-to-employ tip that will drastically increase the effectiveness of your communication, and, consequently, your success as an architect. If you‘re in any situation where you‘re talking to more than one person about your guidance, stand up. Whether it‘s a formal design review, or an informal discussion over some diagrams, it doesn‘t matter. Stand up, especially if everyone else is sitting down Standing up automatically communicates authority and self-confidence. You command the room. People will interrupt you less. All that is going to make a big difference to whether or not your recommendations will be adopted.
Richard Monson-Haefel (97 Things Every Software Architect Should Know)
Despite the tremendous contributions of information and communications technology, selling is still largely a function of interpersonal relations, which are guided by the artful ability to recognize motivations, needs, and perceptions.”6
David Hoffeld (The Science of Selling: Proven Strategies to Make Your Pitch, Influence Decisions, and Close the Deal)
Undoubtedly, the ability to remain composed even as your opinions and character are being deconstructed in your face is a hard skill to learn. But it is eventually learned, and you can maintain at least a decent level of surface-level civility to keep your interpersonal relationships from breaking down further.
James W. Williams (Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person)