Insights Ias Quotes

4. The potential levers to improve employees’ experience We have identified three levers to enable the transition from the current breakdown of employee activities to the ideal division of activities. They are: Automate: companies should identify and automate routine activities, such as generating a PowerPoint presentation for a weekly meeting or recording invoices in accounting software. Augment: organizations should seize the opportunity to increase the value of work activities delivered by employees. IA is used as a crucial component here, with, for example, the generation of insights through advanced analytics to help decision making. Abandon: some work activities do not fit with leading practices for efficient work, and represent an obstacle to the employee’s experience. These activities should be reduced or eliminated. For example, restricting the volume of meetings and email traffic is essential. We call these levers the “Triple-A artifact”. It has proven to be a handy framework to help organizations build their action plans to boost their employee experience.

IA automates knowledge workers’ activities by mimicking four main capabilities: Vision (e.g., viewing the environment, recognizing objects and signs), Execution (e.g., typing, clicking, filling in forms, and authenticating), Language (e.g., using language to read, speak, write, and interact), and Thinking and learning (e.g., analyzing, creating insight, predicting, making decisions, and adjusting).