Inconsistent Communication Quotes

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If you have feelings for someone, let them know. It doesn’t matter if they can be in your life or not. Maybe, it is just enough for both of you to release the truth, so healing can occur. The opposite is true, as well. If you don’t have feelings for someone then never let another person suggest that you do. Protect your reputation and be responsible for the wrong information spread about you. Never allow anyone to live with a false belief or unfounded hope about you. An honorable person sets the record straight, so that person can move on with their life.
Shannon L. Alder
Nothing undermines change more than behavior by important individuals that is inconsistent with the verbal communication.
John P. Kotter (Leading Change)
God told us to love everyone. However, when you don’t like someone then you need to walk away and focus not on him or her, but the hatred you’re harboring. Otherwise, you will allow your piety to take over. Before you know it, you’re using the gospel as a sword to slice other religious people apart, which have offended you. From your point of helplessness, it will be is easy to recruit people that will mistake your kindness as righteousness, when in reality it is a hidden agenda to humiliate through the words of Christ. This game is so often used by women in the Christian faith, that it is the number one reason why many people become inactive. It is a silent, unspoken hypocrisy that is inconsistent with the teachings of the gospel. If you choose not to like someone, then avoid them. If you wish to love them, the only way to overcome your frustrations is through empathy, prayer, forgiveness and allowing yourself time to heal through distance. Try focusing on what you share as sisters in the gospel, rather than the negative aspects you dislike about that person.
Shannon L. Alder
The more men are freed from privation; the more telegraphs, telephones, books, papers, and journals there are; the more means there will be of diffusing inconsistent lies and hypocrisies, and the more disunited and consequently miserable will men become, which indeed is what we see actually taking place.
Leo Tolstoy (The Kingdom of God Is Within You)
Effective communication is shaped by human nature and is subject to the complexities, inconsistencies, and particularities which characterize human behavior. Since communication is intended to change the way people think and feel and what they understand, know, and do, it will invariably be shaped by human emotions.
Helio Fred Garcia (The Power of Communication: Skills to Build Trust, Inspire Loyalty, and Lead Effectively)
There must always remain, however, from the standpoint of normal waking consciousness, a certain baffling inconsistency between the wisdom brought forth from the deep, and the prudence usually found to be effective in the light world. Hence the common divorce of opportunism from virtue and the resultant degeneration of human existence. Martyrdom is for saints, but the common people have their institutions, and these cannot be left to grow like lilies of the field; Peter keeps drawing his sword, as in the garden, to defend the creator and sustainer of the world. The boon brought from the transcendent deep becomes quickly rationalized into nonentity, and the need becomes great for another hero to refresh the word. How teach again, however, what has been taught correctly and incorrectly learned a thousand thousand times, throughout the millenniums of mankind’s prudent folly? That is the hero’s ultimate difficult task. How render back into light-world language the speech-defying pronouncements of the dark? How represent on a two-dimensional surface a three-dimensional form, or in a three-dimensional image a multi-dimensional meaning? How translate into terms of “yes” and “no” revelations that shatter into meaninglessness every attempt to define the pairs of opposites? How communicate to people who insist on the exclusive evidence of their senses the message of the all-generating void?
Joseph Campbell (The Hero With a Thousand Faces)
Furthermore, theory that is based on the assumption that the participants coolly and “rationally” calculate their advantages according to a consistent value system forces us to think more thoroughly about the meaning of “irrationality.” Decision-makers are not simply distributed along a one-dimensional scale that stretches from complete rationality at one end to complete irrationality at the other. Rationality is a collection of attributes, and departures from complete rationality may be in many different directions. Irrationality can imply a disorderly and inconsistent value system, faulty calculation, an inability to receive messages or to communicate efficiently; it can imply random or haphazard influences in the reaching of decisions or the transmission of them, or in the receipt or conveyance of information; and it sometimes merely reflects the collective nature of a decision among individuals who do not have identical value systems and whose organizational arrangements and communication systems do not cause them to act like a single entity.
Thomas C. Schelling (The Strategy Of Conflict)
If there be a God, and I am his creature, there may be, there should be, there must be some communication open between him and me. If any one allow a God, but one scarce good enough to care about his creatures, I will yield him that it were foolish to pray to such a God; but the notion that, with all the good impulses in us, we are the offspring of a cold-hearted devil, is so horrible in its inconsistency, that I would ask that man what hideous and cold-hearted disregard to the truth makes him capable of the supposition
George MacDonald (Unspoken Sermons Series I., II., and II.)
Rien n'est plus inconsistant qu'un régime politique qui est indifférent à la vérité: mais rien n'est plus dangereux qu'un système politique qui prétend prescrire la vérité. La fonction du 'dire vrai' n'a pas à prendre la forme de la loi, tout comme il serait vain de croire qu'elle réside de plein droit dans les jeux spontanés de la communication. La tâche du dire vrai est un travail infini: la respecter dans sa complexité est une obligation dont aucun pouvoir ne peut faire l'économie. Sauf à imposer le silence de la servitude.
Michel Foucault (Dits et écrits, tome II : 1976-1988)
For a while, every smart and shy eccentric from Bobby Fischer to Bill Gate was hastily fitted with this label, and many were more or less believably retrofitted, including Isaac Newton, Edgar Allen Pie, Michelangelo, and Virginia Woolf. Newton had great trouble forming friendships and probably remained celibate. In Poe's poem Alone, he wrote that "All I lov'd - I lov'd alone." Michelangelo is said to have written "I have no friends of any sort and I don't want any." Woolf killed herself. Asperger's disorder, once considered a sub-type of autism, was named after the Austrian pediatrician Hans Asperger, a pioneer, in the 1940s, in identifying and describing autism. Unlike other early researchers, according to the neurologist and author Oliver Sacks, Asperger felt that autistic people could have beneficial talents, especially what he called a "particular originality of thought" that was often beautiful and pure, unfiltered by culture of discretion, unafraid to grasp at extremely unconventional ideas. Nearly every autistic person that Sacks observed appeard happiest when alone. The word "autism" is derived from autos, the Greek word for "self." "The cure for Asperger's syndrome is very simple," wrote Tony Attwood, a psychologist and Asperger's expert who lives in Australia. The solution is to leave the person alone. "You cannot have a social deficit when you are alone. You cannot have a communication problem when you are alone. All the diagnostic criteria dissolve in solitude." Officially, Asperger's disorder no longer exists as a diagnostic category. The diagnosis, having been inconsistently applied, was replaced, with clarified criteria, in the fifth edition of the Diagnostic and Statistical Manual of Mental Disorders; Asperger's is now grouped under the umbrella term Autism Spectrum Disorder, or ASD.
Michael Finkel (The Stranger in the Woods: The Extraordinary Story of the Last True Hermit)
I hope I have now made it clear why I thought it best, in speaking of the dissonances between fiction and reality in our own time, to concentrate on Sartre. His hesitations, retractations, inconsistencies, all proceed from his consciousness of the problems: how do novelistic differ from existential fictions? How far is it inevitable that a novel give a novel-shaped account of the world? How can one control, and how make profitable, the dissonances between that account and the account given by the mind working independently of the novel? For Sartre it was ultimately, like most or all problems, one of freedom. For Miss Murdoch it is a problem of love, the power by which we apprehend the opacity of persons to the degree that we will not limit them by forcing them into selfish patterns. Both of them are talking, when they speak of freedom and love, about the imagination. The imagination, we recall, is a form-giving power, an esemplastic power; it may require, to use Simone Weil's words, to be preceded by a 'decreative' act, but it is certainly a maker of orders and concords. We apply it to all forces which satisfy the variety of human needs that are met by apparently gratuitous forms. These forms console; if they mitigate our existential anguish it is because we weakly collaborate with them, as we collaborate with language in order to communicate. Whether or no we are predisposed towards acceptance of them, we learn them as we learn a language. On one view they are 'the heroic children whom time breeds / Against the first idea,' but on another they destroy by falsehood the heroic anguish of our present loneliness. If they appear in shapes preposterously false we will reject them; but they change with us, and every act of reading or writing a novel is a tacit acceptance of them. If they ruin our innocence, we have to remember that the innocent eye sees nothing. If they make us guilty, they enable us, in a manner nothing else can duplicate, to submit, as we must, the show of things to the desires of the mind. I shall end by saying a little more about La Nausée, the book I chose because, although it is a novel, it reflects a philosophy it must, in so far as it possesses novel form, belie. Under one aspect it is what Philip Thody calls 'an extensive illustration' of the world's contingency and the absurdity of the human situation. Mr. Thody adds that it is the novelist's task to 'overcome contingency'; so that if the illustration were too extensive the novel would be a bad one. Sartre himself provides a more inclusive formula when he says that 'the final aim of art is to reclaim the world by revealing it as it is, but as if it had its source in human liberty.' This statement does two things. First, it links the fictions of art with those of living and choosing. Secondly, it means that the humanizing of the world's contingency cannot be achieved without a representation of that contingency. This representation must be such that it induces the proper sense of horror at the utter difference, the utter shapelessness, and the utter inhumanity of what must be humanized. And it has to occur simultaneously with the as if, the act of form, of humanization, which assuages the horror. This recognition, that form must not regress into myth, and that contingency must be formalized, makes La Nausée something of a model of the conflicts in the modern theory of the novel. How to do justice to a chaotic, viscously contingent reality, and yet redeem it? How to justify the fictive beginnings, crises, ends; the atavism of character, which we cannot prevent from growing, in Yeats's figure, like ash on a burning stick? The novel will end; a full close may be avoided, but there will be a close: a fake fullstop, an 'exhaustion of aspects,' as Ford calls it, an ironic return to the origin, as in Finnegans Wake and Comment c'est. Perhaps the book will end by saying that it has provided the clues for another, in which contingency will be defeated, ...
Frank Kermode (The Sense of an Ending: Studies in the Theory of Fiction)
Having a TV—which gives you the ability to receive information—fails to establish any capacity for sending information in the opposite direction. And the odd one-way nature of the primary connection Americans now have to our national conversation has a profound impact on their basic attitude toward democracy itself. If you can receive but not send, what does that do to your basic feelings about the nature of your connection to American self-government? “Attachment theory” is an interesting new branch of developmental psychology that sheds light on the importance of consistent, appropriate, and responsive two-way communication—and why it is essential for an individual’s feeling empowered. First developed by John Bowlby, a British psychiatrist, in 1958, attachment theory was further developed by his protégée Mary Ainsworth and other experts studying the psychological development of infants. Although it applies to individuals, attachment theory is, in my view, a metaphor that illuminates the significance of authentic free-flowing communication in any relationship that requires trust. By using this new approach, psychologists were able to discover that every infant learns a crucial and existential lesson during the first year of life about his or her fundamental relationship to the rest of the world. An infant develops an attachment pathway based on different patterns of care and, according to this theory, learns to adopt one of three basic postures toward the universe: In the best case, the infant learns that he or she has the inherent ability to exert a powerful influence on the world and evoke consistent, appropriate responses by communicating signals of hunger or discomfort, happiness or distress. If the caregiver—more often than not the mother—responds to most signals from the infant consistently and appropriately, the infant begins to assume that he or she has inherent power to affect the world. If the primary caregiver responds inappropriately and/or inconsistently, the infant learns to assume that he or she is powerless to affect the larger world and that his or her signals have no intrinsic significance where the universe is concerned. A child who receives really erratic and inconsistent responses from a primary caregiver, even if those responses are occasionally warm and sensitive, develops “anxious resistant attachment.” This pathway creates children who feature anxiety, dependence, and easy victimization. They are easily manipulated and exploited later in life. In the worst case, infants who receive no emotional response from the person or persons responsible for them are at high risk of learning a deep existential rage that makes them prone to violence and antisocial behavior as they grow up. Chronic unresponsiveness leads to what is called “anxious avoidance attachment,” a life pattern that features unquenchable anger, frustration, and aggressive, violent behavior.
Al Gore (The Assault on Reason)
Of course, there was more to raising a puppy than basic training. If I had learned nothing else in the Dog Project, it was how to communicate better. Dogs come ready-made to soak up the social rules of the household. It was our human inconsistencies that made it difficult for them.
Gregory Berns (How Dogs Love Us: A Neuroscientist and His Adopted Dog Decode the Canine Brain)
through natural catastrophe, especially a more communicable form of AIDS. This kind of apocalyptic vision is common among abductees, but we have no way of knowing whether it is authentically predictive in the physical world – it certainly is not inconsistent with what we know to be occurring on the planet – or represents some sort of metaphoric prophecy or wake-up call.
John E. Mack (Abduction: Human Encounters with Aliens)
Q: What are your main motivations when drawing? My main motivation is to communicate an idea and generate a personal dialogue or with the reader around each image. I think we draw to "rethink"...I try by means of synthesis to tell as many things as possible, to reflect our inconsistencies and those of our society or simply to play with the absurd. It's a job that I really enjoy ”. (Interview on Irancartoon.com)
Elena Ospina Mejia
Even many of the scientists who present themselves as atheists or agnostics are comfortable with a non-intervening concept of deity which brought the laws of physics and primordial inputs in existence in the first place. It is the concept of god espoused by William Paley, Voltaire and Spinoza. Nonetheless, this line of thinking is inconsistent with human curiosity. If we believe that there is a God, then we should seek Him. As a matter of fact, God has communicated to us through His messengers and the last two messengers, Jesus (pbuh) and Muhammad (pbuh) have lived in the daylight of history. Qur’an is the God’s words with us which explains the purpose of creation. Instead of assuming God as a watchmaker, mathematician, master equation and a pilot who starts engine but turns the machine to autopilot, it is important for us to be consistent with our curiosity to seek God. We should not avoid it simply because of not willing to have responsibility.
Salman Ahmed Shaikh (Reflections on the Origins in the Post COVID-19 World)
Unleashing Reliable Insights from Generative AI by Disentangling Language Fluency and Knowledge Acquisition Generative AI carries immense potential but also comes with significant risks. One of these risks of Generative AI lies in its limited ability to identify misinformation and inaccuracies within the contextual framework. This deficiency can lead to mistakenly associating correlation with causation, reliance on incomplete or inaccurate data, and a lack of awareness regarding sensitive dependencies between information sets. With society’s increasing fascination with and dependence on Generative AI, there is a concern that the unintended consequence that it will have an unhealthy influence on shaping societal views on politics, culture, and science. Humans acquire language and communication skills from a diverse range of sources, including raw, unfiltered, and unstructured content. However, when it comes to knowledge acquisition, humans typically rely on transparent, trusted, and structured sources. In contrast, large language models (LLMs) such as ChatGPT draw from an array of opaque, unattested sources of raw, unfiltered, and unstructured content for language and communication training. LLMs treat this information as the absolute source of truth used in their responses. While this approach has demonstrated effectiveness in generating natural language, it also introduces inconsistencies and deficiencies in response integrity. While Generative AI can provide information it does not inherently yield knowledge. To unlock the true value of generative AI, it is crucial to disaggregate the process of language fluency training from the acquisition of knowledge used in responses. This disaggregation enables LLMs to not only generate coherent and fluent language but also deliver accurate and reliable information. However, in a culture that obsesses over information from self-proclaimed influencers and prioritizes virality over transparency and accuracy, distinguishing reliable information from misinformation and knowledge from ignorance has become increasingly challenging. This presents a significant obstacle for AI algorithms striving to provide accurate and trustworthy responses. Generative AI shows great promise, but addressing the issue of ensuring information integrity is crucial for ensuring accurate and reliable responses. By disaggregating language fluency training from knowledge acquisition, large language models can offer valuable insights. However, overcoming the prevailing challenges of identifying reliable information and distinguishing knowledge from ignorance remains a critical endeavour for advancing AI algorithms. It is essential to acknowledge that resolving this is an immediate challenge that needs open dialogue that includes a broad set of disciplines, not just technologists Technology alone cannot provide a complete solution.
Tom Golway
On generative AI, LLMs, etc. Humans acquire language and communication skills from a diverse range of sources, including raw, unfiltered, and unstructured content. However, when it comes to acquiring knowledge, humans tend to rely on transparent, trusted, and structured sources. In contrast, ChatGPT and other large language models (LLMs) use a vast array of opaque, unattested sources of raw, unfiltered, and unstructured content as their means of language and communication training and as the source of information used in their responses. While this approach has proven to be effective in generating natural language, it has also been inconsistent and, at times, significantly lacking in integrity in its responses. While it may provide information, it does not necessarily provide knowledge. To be truly useful, generative AI must be able to separate language and communication training from the acquisition of knowledge to be used in its responses. This will allow LLMs to not only generate coherent and fluent language but also to provide accurate and reliable information to users. However, in a culture that values self-proclaimed influencers where transparency and accuracy is secondary, it has become increasingly challenging to separate reliable information from misinformation and knowledge from ignorance. This poses a significant obstacle for AI algorithms that strive to provide accurate and trustworthy responses.
Tom Golway
Heterophilous communication between dissimilar individuals may cause cognitive dissonance because an individual is exposed to messages that are inconsistent with existing beliefs, an uncomfortable psychological state.
Everett M. Rogers (Diffusion of Innovations)
The origins of anxious attachment often trace back to early relationships. Consider a child with a parent who alternates between warmth and attentiveness and occasional distance or preoccupation. This inconsistency breeds uncertainty, prompting the child to be perpetually on alert, striving to secure consistent love and attention. As this child grows into adulthood and forms relationships, this anxiety persists, leading to a constant need to decipher their standing in relationships.
Margaret Tacy (Anxious Attachment Recovery: Stop Being Insecure in Love, Overcome Relationship Anxiety, and Learn How to Communicate Your Feelings Effectively)
But where do these patterns stem from? Understanding the root of codependent behaviors often requires a journey back in time. Many individuals with codependent tendencies have experienced childhood traumas or grown up in environments where their emotional needs were inconsistently met. For instance, a child with a caregiver who was sometimes loving but other times neglectful or abusive might grow up with an anxious attachment style, always on the lookout for signs of love or rejection.
Margaret Tacy (Anxious Attachment Recovery: Stop Being Insecure in Love, Overcome Relationship Anxiety, and Learn How to Communicate Your Feelings Effectively)
Why Have Formal Documents? First, writing the decisions down is essential. Only when one writes do the gaps appear and the inconsistencies protrude. The act of writing turns out to require hundreds of mini-decisions, and it is the existence of these that distinguishes clear, exact policies from fuzzy ones. Second, the documents will communicate the decisions to others. The manager will be continually amazed that policies he took for common knowledge are totally unknown by some member of his team.
Frederick P. Brooks Jr. (The Mythical Man-Month: Essays on Software Engineering)
As one writer expresses it, "We often form our opinions on the slightest evi- dence, yet we are inclined to cling to them with grim tenacity." There are two reasons for this. When we have formed an opinion on anything, the chances are that we have communicated it to some one, and have thereby committed ourselves to that side. Now to reverse an opinion is to confess that we were previously wrong. To reverse an opinion is to lay ourselves open to the charge of inconsistency. To be inconsistent is to admit that our judgments are human and fallible — this is the last thing we can ever think of. "Inconsistency," said Emerson, "is the hobgoblin of little minds." And if by this he meant inconsistency in the sense of changing opinions already formed, we must agree with him.
Hazlitt, Henry
You'll notice that I said guidelines and not rules. Guidelines allow for some flexibility, some discretion. Rules are more likely to be enforced in a hard and fast manner, which can leave little room for interpretation and will probably lead to you having to deal with more nutcases who insist on reading them fifty times backward and forward in hopes of finding an angle where they think you are being inconsistent. Your user guidelines are a key communication tool for you. They are a type of vision statement for your community. By putting your expectations of users in writing, you are letting everyone know what your vision is for your community. By communicating this, people will know what they are in for and will either get behind you (and participate) or get away from you. Either way, they will at least know what your community is all about, and having this level of communication is vital to your success.
Patrick O'Keefe (Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards)
It’s possible to build a single, complete customer view. Organizations have always had a lot of data about their customers — personal details, transaction details, communications, and interactions with the organization. But the data could be locked in various legacy systems, duplicated, fragmented, and inconsistent.
Gary O'Brien (Digital Transformation Game Plan: 34 Tenets for Masterfully Merging Technology and Business)
He/She Gets Angry When Questioned Where you were until now just riles him/her up like the Hulk. He/she hates being questioned about their whereabouts. Their stories won’t match, their tone and pitch will change paces and they will try to avoid talking about it altogether. He/She Stays Up Late A sudden shift in their bedtime routine indicates an affair. Cheating partners consider a partner’s sleeping time as the safest to text or message their new love interest. His/Her Stories Seem Inconsistent Sometimes they won’t say a word about where they were and sometimes they would give away too much. When asked if a friend was there with them too, they will not only confirm their presence but also tell you about all the other people who were there, including someone’s pets. Too much information is another sign that there is something fishy going on or else they won’t be this particular about it. There Is No Intimacy Not just physically, but you also find them emotionally distant from you. Even when they are with you, their mind doesn’t seem to be. They have also lost interest in sex and always make excuses like being tired, not in the mood, had chili beef in the office and feeling bloated, etc. They Never Put Their Phone Down If they seem to be stuck with their phone all the time and even taking it with them when taking the trash or going for a bath, it is a sure tell sign that there is something in that phone they don’t want you to know about. He/She Pays Attention to Himself/Herself It’s always appraisable that your spouse dresses up for you, but if they are suddenly worried about how they look naked or whether they should get a bikini wax or not, it’s probably an effort to look good for someone other than you. You Only Get One-Word Answers from Them You sense a barrier in your communications because they have resorted to a yes, no, or hmm at most. When partners lose interest in their spouses or are having an affair, they fear to communicate too much. They want to play it carefully and not say or do something that would get them caught. They Are Spending Too Much If all of a sudden you notice too many credit card bills and receipts in their pockets and yet you don’t receive any supposed gifts, then someone else is on the receiving end of them. When asked, they will always have an explanation over how they had to lend some money to a friend, how they had to pitch in the last minute for an office party for a guy’s farewell or how they had to pay a medical bill of some relative. He/He’s Doing Things They Hated Before Remember the time you asked them to go golfing with you and they flat out refused and joked about how it’s an old man’s sport? Look who is all polo shirts and hats now! If their interests have changed all of a sudden and they are doing stuff they hated, know something is up.
Rachael Chapman (Healthy Relationships: Overcome Anxiety, Couple Conflicts, Insecurity and Depression without therapy. Stop Jealousy and Negative Thinking. Learn how to have a Happy Relationship with anyone.)
Strelsin asked CEOs an easy question: “How would you describe the most important aspect of your role in the organization?” The CEOs whose companies were inconsistent in their performance prioritized creating a vision, building a specific corporate culture, and developing a specific business strategy. But when Strelsin posed the same question to CEOs of industry-leading companies, most said that they had made it their personal mission, above all else, to simplify the lives of those who worked below them. They pursued simplification in a number of ways: they simplified their strategies so their peers and subordinates could focus on the most important challenges. They simplified their hierarchies, so that their companies could execute their strategies more effectively. They made it a priority to communicate in clear prose that inspired everyone to join in their company’s respective mission. In short, the most successful executives in Strelsin’s study excelled in their jobs because they regarded themselves not merely as CEOs, but as chief simplifiers.
Lisa Bodell (Why Simple Wins: Escape the Complexity Trap and Get to Work That Matters)
Armies, like families, are institutions that create a world. Both successfully engender the new member's respect, loyalty, love, affirmation, gratitude, and obedience. I speak of armies and families as creating social power, because the hold that each of these institutions has over its members comes to greatly exceed its moment-to-moment capacity to reward or punish and usually persists long after significant practical affiliation has ended. The following features are common to both of these world-making institutions, whether the new member experiences them as benign or malevolent: Barriers to escape Control of body and bodily functions What and when to eath When, where, and how much to sleep Body form (clothing, weight, haircut) When and where to urinate and defecate Lack of privacy regarding bodily functions Prolonged daily contact with power-holder in group Power-holder as source of small rewards, comfort, approval Inconsistent, unpredictable, capricious enforcement of rules Monopolization of communication, resources, control Secrecy regarding some activities and events Lack of alternative to seeing world through power-holder's eyes Required repetition of buzz words, songs, slogans, cliches, even if inwardly disbelieved and rejected
Jonathan Shay
First, writing the decisions down is essential. Only when one writes do the gaps appear and the inconsistencies protrude. The act of writing turns out to require hundreds of mini-decisions, and it is the existence of these that distinguishes clear, exact policies from fuzzy ones. Second, the documents will communicate the decisions to others. The manager will be continually amazed that policies he took for common knowledge are totally unknown by some member of his team. Since his fundamental job is to keep everybody going in the same direction, his chief daily task will be communication, not decision-making, and his documents will immensely lighten this load.
Frederick P. Brooks Jr. (The Mythical Man-Month: Essays on Software Engineering)
The first driver is Novelty. If everyone has already heard of it and it is not novel, there is no reason to refer it to someone... You can actually have Novelty be present in some degree with almost any product, all the time, even old established products... It needs to give people a chance to tell their friends and family about this distinction that makes them look good, because their friends and family would not have heard of it before. ... The next aspect is Utility. In other words, will the majority of the people you mention it to have a use or need for it... Whenever possible it is best to target networks that are both broad and deep. A broad network is one with a large number of members. The more critical aspect however is depth; this represents the frequency of communication within this network or their structures for sharing information. An example of a network that is relatively quite deep would be golfers. Not only do fellow golfers frequently discuss their sport, they have magazines, television shows, newspaper columns and specific locations to indulge their interest. ... The third characteristic is Dependability. If something is seen as unreliable or inconsistent, you will not refer it. Why not? It would not make you look good. It is not that it is 100% failure free, but rather that it performs exactly as expected.... The fourth characteristic is Economy. Economy does not mean cheaper necessarily. It is just that it has a better value and you get more of what you wanted out of it. Very often what you get out of Economy is image. We are not really buying products and services, we are shopping for approval.... Strangely, a Hummer is going to be economical for some people. There are very few vehicles that get the kind of attention a Hummer gives.
Scott Degraffenreid and Donna Blandford (Embracing the N.u.d.e. Model - The New Art and Science of Referral Marketing)
the Office learned that some of the individuals we interviewed or whose conduct we investigated—including some associated with the Trump Campaign—deleted relevant communications or communicated during the relevant period using applications that feature encryption or that do not provide for long-term retention of data or communications records. In such cases, the Office was not able to corroborate witness statements through comparison to contemporaneous communications or fully question witnesses about statements that appeared inconsistent with other known facts. Accordingly, while this report embodies factual and legal determinations that the Office believes to be accurate and complete to the greatest extent possible, given these identified gaps, the Office cannot rule out the possibility that the unavailable information would shed additional light on (or cast in a new light) the events described in the report.
Robert S. Mueller III (The Mueller Report)
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