Hubspot Quotes

The first principle of crisis communications is that if you have bad news to divulge, you do it quickly and completely. HubSpot

The bias is often subtle, or even subconscious. People at HubSpot rarely talk about age bias, and when they do, they’re not talking about older workers being treated poorly. They’re talking about how unfair it is that people in their early twenties are not given enough responsibility, just because they’re young.

The advertisement challenges potential candidates: “Think you can get HubSpot on the cover of Time magazine or featured on 60 Minutes?” Take it from someone who worked at Time’s primary competitor—the only way a company like HubSpot will ever merit that kind of coverage is if an employee brings in a bag of guns and shoots the place up.

I’m worried,” I tell him. “This place seems out of control.” Harvey says everything I’m describing about HubSpot is absolutely normal. “You know what the big secret of all these start-ups is?” he tells me. “The big secret is that nobody knows what they’re doing. When it comes to management, it’s amateur hour. They just make it up as they go along.

Try to imagine the calamity of that: Zack, age twenty-eight, with no management experience, gets training from Dave, a weekend rock guitarist, on how to apply a set of fundamentally unsound psychological principles as a way to manipulate the people who report to him. If you put a room full of journalists into this situation they would immediately begin ripping on each other, taking the piss out of the instructors, asking intentionally stupid questions. If the boss wants us to waste half a day on Romper Room bullshit, we could at least have some fun. My HubSpot colleagues, however, seem to take the DISC personality assessment seriously. The

One day Spinner, the woman who runs PR tells me, “I like that idea, but I’m not sure that it’s one-plus-one-equals-three enough.” What does any of this nutty horseshit actually mean? I have no idea. I’m just amazed that hundreds of people can gobble up this malarkey and repeat it, with straight faces. I’m equally amazed by the high regard in which HubSpot people hold themselves. They use the word awesome incessantly, usually to describe themselves or each other. That’s awesome! You’re awesome! No, you’re awesome for saying that I’m awesome! They pepper their communication with exclamation points, often in clusters, like this!!! They are constantly sending around emails praising someone who is totally crushing it and doing something awesome and being a total team player!!! These emails are cc’d to everyone in the department. The protocol seems to be for every recipient to issue his or her own reply-to-all email joining in on the cheer, writing things like “You go, girl!!” and “Go, HubSpot, go!!!!” and “Ashley for president!!!” Every day my inbox fills up with these little orgasmic spasms of praise. At first I ignore them, but then I feel like a grump and decide I should join in the fun. I start writing things like, “Jan is the best!!! Her can-do attitude and big smile cheer me up every morning!!!!!!!” (Jan is the grumpy woman who runs the blog; she scowls a lot.) Sometimes I just write something with lots of exclamation points, like, “Woo-hoo!!!!!!! Congratulations!!!!!!! You totally rock!!!!!!!!!!!!” Eventually someone suspects that I am taking the piss, and I am told to cut that shit out.

Companies use various tests and methodologies. One popular test is called the Myers-Briggs Type Indicator. HubSpot uses a methodology called DISC, which stands for four basic personality types: dominant, influential, steady, and conscientious. You can be a mix of more than one trait—a D with a little bit of C mixed in, for example. The basic idea on all of these things is that you answer a zillion random questions, and a piece of software analyzes your answers to determine what kind of person you are. You do the test online. In the DISC assessment, you’re presented with statements to which you must answer yes or no. I am a neat and orderly person. I like peace and quiet. I am very persuasive. I am a very modest type. A week or so after filling out my questionnaire I am sent to a meeting where I will find out my results. It’s a group encounter, with about twenty people. I’m the only person from my department. The others seem to be mostly from sales. I don’t know any of them. DISC is based on concepts created in 1928 by a psychologist named William Marston, who also created the comic book character Wonder Woman. That tells you pretty much all you need to know about DISC. Other people picked up Marston’s concepts in the 1950s and 1970s, and used them to create personality assessment tests. The ideas are pretty much hogwash, and to make things worse, they are put into practice by people with no psychological training or expertise. At

I don’t doubt that Dharmesh really does care about creating a company that people can love, but I am equally sure that Halligan cares only about the numbers. While Dharmesh obsesses about the five principles that make up HEART, Halligan’s big metric is something called VORP, or value over replacement player. The idea comes from Major League Baseball, where it is used to set prices on players. At HubSpot, VORP means evaluating the difference between what you are paid and the least amount the company could pay someone else to do your job. It’s a vicious metric, with only one goal, which is to drive the price of labor as low as possible.

Another, a former Wall Street Journal reporter, suggests I need to change my Facebook photo to something that makes me look younger. I scan an old photo from my First Communion and make it my profile photo. There I am, age eight, wearing my First Communion robe, hands folded in prayer in front of me, looking angelic. “I’m trying to get a promotion at HubSpot,” I write. “The 8-year-old version of me has lots of ideas about how to expand geographically while also driving up MRR by pushing into the enterprise.

HubSpot’s addition of a Call to Action at the bottom of every blog post tripled the number of leads they were getting from the blog.

During my time at HubSpot, I was shocked to see how badly managed the company was and how packs of inexperienced twenty-something employees were being turned loose and given huge responsibility with little or no oversight. In the world of start-ups that is now the norm, not the exception.

Spinner at one point comes up with an idea to get some publicity. “We should pitch a story about you working here at HubSpot, and how you’re learning a whole new thing,” she says. “We can call it ‘Old Dog, New Tricks.’” I look at her as if to say, You must be kidding. She tries to backpedal, saying she didn’t mean it as an insult. She thinks it’s really cool that I’ve joined this company with such a young culture and I’ve done such an awesome job of fitting in. I want to believe she means well. I tell her I’ll think about

By the occasion of the inaugural Fearless Friday I’ve come to realize that HubSpot is just as crazy as the rest of them. But all of HubSpot’s lofty bullshit about inspiring people and being remarkable and creating lovable content might actually be part of a cynical, and almost brilliant, strategy. HubSpot is playing the game, saying the kind of ridiculous things that investors now expect to hear from start-ups. HubSpot is feeding the ducks.

I rationalize this by telling myself that while the work might be ignoble, it's not necessarily evil. We're not Hitler - we're just annoying people.

Dan Milstein, one of the principal engineers at Hubspot, writes that he begins all blameless post-mortem meetings by saying, “We’re trying to prepare for a future where we’re as stupid as we are today.” In other words, it is not acceptable to have a countermeasure to merely “be more careful” or “be less stupid”— instead, we must design real countermeasures to prevent these errors from happening again.

To be successful and grow your business and revenues, you must match the way you market your products with the way your prospects learn about and shop for your products. —BRIAN HALLIGAN, CEO AND COFOUNDER OF HUBSPOT

At HubSpot, for each of the cohorts that we would be looking at, both by plan size and by persona type, we’d ask questions like ... ​● ​ What’s their frequency of use with different features and functions of that team’s products? Is it getting better over time? ​● ​ Are our best cohorts using the product more over time? How are they using it? ​● ​ What are the best combination of products? ​● ​  Are they using the best three features that we see that we think are correlated with lower churn?

Why people churn Most churn occurs at the time of the sale. In 2017, my churn was over 60%. I signed up customers who were a poor fit for my solution. Many customers thought Connex was an inventory management tool and others thought we built custom software. We had no onboarding process and we expected users to figure out Connex on their own. Many users failed to choose the right settings, since they are small business owners and not accountants. Since the software failed to work as expected, they quickly cancelled. From experience, most users churn in the first 30 days. It is critical that you reach out to them and ensure the software works correctly. My staff performs an onboarding and ensures Connex works to the customer’s satisfaction. Users churned because my software lacked features that it has today. We noticed a dramatic shift in churn, after implementing a sales and marketing process. In the first quarter of 2021, we had only a handful of refunds out of 100 purchases. People churn because they fail to achieve their desired result or experience. People buy Connex because they want accurate financial information, better order fulfillment, or protection from overselling. If the sync were inaccurate and unreliable then we would lose customers. In other cases, your software may become superfluous. For example, I used the excellent meeting automation tool Calendly. When I migrated to HubSpot, however, I no longer needed Calendly because HubSpot offered meeting automation as part of its suite of offerings. Even if your tool works, your customer’s desired situation or desired outcomes may change. I churned from my ticketing system because I was unhappy with the customer service and experienced technical issues with their chat and phone system. Companies often tack on features that are nowhere near as usable as their core offering.

Simple Fast Funnels VS Hubspot There are 2 primary factors to consider when exploring Simple Fast Funnels VS Hubspot… Available Features. Price. Hubspot is a powerful platform, there’s no denying that, but they lack a few features that Simple Fast Funnels offers: 2 way SMS so you can send one way messages to your clients OR interactive messages. You can automate answers or have your customers reach you or customer service directly. Unified messaging. Housing all messages for particular customers in one place lets you simplify customer service. They can text, email, schedule calls or FB message you and you’ll see it all in one location. Simple Fast Funnels customer service has 24/7 chat support and guides you through any hiccups you may experience as you build your funnel. Simplified funnel building. No tech knowledge required. The biggest factor comparing these two platforms however is price: Hubspot charges a small fortune for their good features. Their price is over 10X the cost of Simple Fast Funnels. Simple Fast Funnels saves you thousands, or even tens of thousands yearly and you don’t get less features, you get MORE… We believe you should be able to run your business without paying rates like these. Call us old fashioned if you like. For Hubspot’s premium service, you’ll pay $3,600/month. That’s a lot of revenue to come up with each month just to pay for your operating platform. For Simple Fast Funnel’s premium service, you’ll get the same features and more for $297/month. If you haven’t tried Simple Fast Funnels out yet, we offer a 14 day free trial, that’s how sure we are you’re going to love this service.

I'm anxious to hear what he will say to the people back in Cambridge—the engineers who write the code, the bros in the boiler room who sell it, the grunts in the content factory who generate the leads, the customer service reps who deal with angry people all day. Most of these people will get next to nothing from this IPO, but their hard work had just made Dharmesh an immensely wealthy man. How will he thank them? He embodies our culture: He's the creator of HEART, the inventor of "delightion," the pundit who proclaims, "Success is making those who believed in you look brilliant." This man who has just reaped a $70 million windfall, whose stock will soon be worth more than $100 million when HubSpot shares keep climbing, looks into the camera and says something amazing: "Get back to work.

HubSpot is an inbound platform, which means they strictly advise against contacting people who have not opted in to hearing from you or given you some form of consent to email them—for example, having met them at a trade show or conference. You therefore should desist from purchasing lists of cold emailing contacts who have never heard from you. If this is an important part of your strategy, it is highly suggested to use another type of email platform to prevent you from compromising your HubSpot portal. Connecting your social media accounts Social media is a crucial channel for businesses to engage with potential and existing customers, but it can also be a time-consuming activity.

Important Note HubSpot is an inbound platform, which means they strictly advise against contacting people who have not opted in to hearing from you or given you some form of consent to email them—for example, having met them at a trade show or conference. You therefore should desist from purchasing lists of cold emailing contacts who have never heard from you. If this is an important part of your strategy, it is highly suggested to use another type of email platform to prevent you from compromising your HubSpot portal.

Figure 1.1 Correlation of Sales Characteristics to HubSpot Sales Success (Results of the First Regression Analysis).

Edu Hubspot best platform for learning PMP courses, PMP Mentor and PMP training.

At HubSpot, VORP means evaluating the difference between what you are paid and the least amount the company could pay someone else to do your job. It’s a vicious metric, with only one goal, which is to drive the price of labor as low as possible.

Lots of razzledazzle. So I decided to run his site through HubSpot’s Marketing Grader.1 This simple, free tool is like a CAT scan for websites. It is very revealing— and my client’s site scored poorly.