Hospitality Industry Quotes

The beef industry has contributed to more American deaths than all the wars of this century, all natural disasters, and all automobile accidents combined. If beef is your idea of "real food for real people" you'd better live real close to a real good hospital.

Three rules of hospitality industry. 1. Always smile no matter what. 2. Never discuss religion and politics 3. You may wear a torn underwear inside but always wear the three piece suit outside.

While there are millions of hungry people all around the world, while there are thousands of homeless people in every country, while some continents are in a horrible poverty, while there are not enough schools, not enough hospitals in the entire world, building churches, mosques, synagogues or temples or spending money on guns, on war industry are the greatest treasons to humanity!

These, then, are the qualities of my ideal diplomatist. Truth, accuracy, calm, patience, good temper, modesty and loyalty. They are also the qualities of an ideal diplomacy. But, the reader may object, you have forgotten intelligence, knowledge, discernment, prudence, hospitality, charm, industry, courage and even tact. I have not forgotten them. I have taken them for granted.

I once expected to spend seven years walking around the world on foot. I walked from Mexico to Panama where the road ended before an almost uninhabited swamp called the Choco Colombiano. Even today there is no road. Perhaps it is time for me to resume my wanderings where I left off as a tropical tramp in the slums of Panama. Perhaps like Ambrose Bierce who disappeared in the desert of Sonora I may also disappear. But after being in all mankind it is hard to come to terms with oblivion - not to see hundreds of millions of Chinese with college diplomas come aboard the locomotive of history - not to know if someone has solved the riddle of the universe that baffled Einstein in his futile efforts to make space, time, gravitation and electromagnetism fall into place in a unified field theory - never to experience democracy replacing plutocracy in the military-industrial complex that rules America - never to witness the day foreseen by Tennyson 'when the war-drums no longer and the battle-flags are furled, in the parliament of man, the federation of the world.' I may disappear leaving behind me no worldly possessions - just a few old socks and love letters, and my windows overlooking Notre-Dame for all of you to enjoy, and my little rag and bone shop of the heart whose motto is 'Be not inhospitable to strangers lest they be angels in disguise.' I may disappear leaving no forwarding address, but for all you know I may still be walking among you on my vagabond journey around the world." [Shakespeare & Company, archived statement]

How did we forget these lessons from the past? How did we go from knowing that the best athletes in the ancient Greek Olympics must consume a plant-based diet to fearing that vegetarians don’t get enough protein? How did we get to a place where the healers of our society, our doctors, know little, if anything, about nutrition; where our medical institutions denigrate the subject; where using prescription drugs and going to hospitals is the third leading cause of death? How did we get to a place where advocating a plant-based diet can jeopardize a professional career, where scientists spend more time mastering nature than respecting it? How did we get to a place where the companies that profit from our sickness are the ones telling us how to be healthy; where the companies that profit from our food choices are the ones telling us what to eat; where the public’s hard-earned money is being spent by the government to boost the drug industry’s profits; and where there is more distrust than trust of our government’s policies on foods, drugs and health? How did we get to a place where Americans are so confused about what is healthy that they no longer care?

A soul of hospitality and a heart of humanity is a house of love, peace, freedom, liberty and justice.

I was a bellman once. A bellman of love. The hospitality industry taught me a lot about romance, and proper gratuity etiquette.

I remember that day very clearly: I had received a phone call. A friend had been in an accident. Perhaps she would not live. She had very little face, and her spine was broken in two places. She had not yet moved; the doctor described her as “a pebble in water.” I walked around Brooklyn and noticed that the faded peri-winkle of the abandoned Mobil gas station on the corner was suddenly blooming. In the baby-shit yellow showers at my gym, where snow sometimes fluttered in through the cracked gated windows, I noticed that the yellow paint was peeling in spots, and a decent, industrial blue was trying to creep in. At the bottom of the swimming pool, I watched the white winter light spangle the cloudy blue and I knew together they made God. When I walked into my friend’s hospital room, her eyes were a piercing, pale blue and the only part of her body that could move. I was scared. So was she. The blue was beating.

The coronavirus showed us the following fact: If the money spent on churches, temples, mosques, the arms industry and so on was spent on medical science and hospitals, humanity would be in a much safer world!

The administrations in charge never cease announcing supposedly necessary reforms: to reform schools, to reform industries, hospitals, the armed forces, prisons. But everyone knows that these institutions are finished, whatever the length of their expiration periods. It’s only a matter of administering their last rites and of keeping people employed until the installation of the new forces knocking at the door. These are the societies of control, which are in the process of replacing the disciplinary societies. ‘Control’ is the name Burroughs proposes as a term for the new monster, one that Foucault recognizes as our immediate future.

This is the thing about the service industry, you can get trained to be slick and hospitable in any situation and it serves you well the rest of your life. Once you figure out that everything is performance and you bow to that, learn to modulate, you can dissociate from the mothership of yourself like an astronaut floating in space.

When we play it safe, we sabotage our chance to make our mark in a memorable, authentic way. Health care organizations confront pressures to provide more responsive, personal care with cost efficiency, striving to provide the industry’s “patient-centered care” goal. However, when every hospital system and specialty clinic cautiously claims to provide “patient-centered care”— because all of their competitors claim to provide “patient-centered care”—their claim becomes so safe that they disappear into the din of their competitors’ identical claims.

Certainly providers do overcharge; hospitals do seek to squeeze as much as they can out of the insurance company. Thus the insurers, who need profit like patients need air and water, have a legitimate and reasonable point. But that their point can only be expressed at the expense of the patient is proof of the moral illegitimacy of the whole industry.

Service is a promise that cannot be seen, touched, or felt through any of our external senses.

But since Catt was more realist than fabulist, she understood her actual death at the hands of her killer would be something much slower. It would be a classical feminine death, like a marriage…Raised by meek working-class parents, she despised petty groveling and had no talent for making shit up. She wanted to be a “real” intellectual moving with dizzying freedom between high and low points in the culture. And to a certain extent, she’d succeeded. Catt’s semi-name attracted a following among Asberger’s boys, girls who’d been hospitalized for mental illness, sex workers, Ivy alumnae on meth, and always, the cutters. With her small self-made fortune, Catt saw herself as Moll Flanders, out-sourcing her visiting professorships and writing commissions to younger artists whose work she believed in. But she’d reached a point lately where the same young people she’d helped were blogging against her, exposing the ‘cottage industry’ she ran out of her Los Angeles compound facing the Hollywood sign … the same compound these bloggers had lived in rent-free after arriving from Iowa City, Alberta, New Zealand. Loathing all institutions, Catt had become one herself. Even her dentist asked her for money.

St. Teresa of Avila once said: “We can only learn to know ourselves and do what we can—namely, surrender our will and fulfill God’s will in us.” For Christians not of the prosperity persuasion, surrender is a virtue; the writings of the saints are full of commands to “let go” and to submit yourself to what seems to be the will of the Almighty. All of American culture and pop psychology scream against that. Never give up on your dreams! Just keep knocking, that door is about to open! Think positively! Self-improvement guaranteed!! The entire motivational-speaking industry rests on the assumption that you can have what you want, you can be what you want. Just do it. When prosperity believers live out their daily struggles with smiles on their faces, sometimes I want to applaud. They confront the impossible and joyfully insist that God make a way. They obediently put miracle oil on their failing bodies. They give large offerings to the church and expect great things. They stubbornly get out of their hospital beds and declare themselves healed, and every now and then, it works. They are addicted to self-rule, and so am I.

If tomorrow morning by some stroke of magic every dazed and benighted soul woke up with the power to take the first step toward pursuing his or her dreams, every shrink in the directory would be out of business. Prisons would stand empty. The alcohol and tobacco industries would collapse, along with the junk food, cosmetic surgery, and infotainment businesses, not to mention pharmaceutical companies, hospitals, and the medical profession from top to bottom. Domestic abuse would become extinct, as would addiction, obesity, migraine headaches, road rage, and dandruff.

he act of falling ill is enough to cast a person as the negative image in an industrial endogroup. This has been obvious for years through the condemnation of the ill to poverty and social ostracization but it becomes more evident as hospitals are threatened with bombs and hospital workers are evicted and shunned.

The act of falling ill is enough to cast a person as the negative image in an industrial endogroup. This has been obvious for years through the condemnation of the ill to poverty and social ostracization but it becomes more evident as hospitals are threatened with bombs and hospital workers are evicted and shunned.

As the U.S. deindustrialized and the welfare state was gutted (a process that started in the 1970s), the solution to the problem of what to do with the unemployed people who had migrated to cities to become industrial workers—as well as the mentally ill people housed in hospitals that were shutting down en masse—was racialized mass incarceration.

I hate that phrase "the real world." Why is an aircraft factory more real than a university? Is it? In universities I've had in my office ex-cons on parole, young people in tears racked with deep sexual problems, people recently released from mental hospitals, confused, bewildered, frightened, hoping, with more desperation than some of us will ever be unlucky enough to know, that they will remain stable enough to stay in school, and out of hospitals forever. I've seen people so lovelorn that I've sat there praying as only an unreligious man can pray that I don't say something wrong, that I can spare their feelings, that I might even say something that will make their lives easier if only for a few moments. Sad drug addicts too. Not people you usually meet in industrial offices. . . In some ways the university is a far more real world than business.

Americans are beginning to wake up to the travesty that a federal government that controls our medical care has become. Everyone is finally realizing that what’s happening in veterans’ hospitals now will happen across our entire medical system under the Affordable Care Act. Many are now saying that what we see going on in our VA medical system—double sets of books, people dying because of delayed or unavailable treatment—is likely to be what’s coming to the American medical industry.

In airplane crashes and chemical industry accidents, in the infrequent but serious nuclear plant accidents, in the NASA Challenger and Columbia disasters, and in the British Petroleum gulf spill, a common finding is that lower-ranking employees had information that would have prevented or lessened the consequences of the accident, but either it was not passed up to higher levels, or it was ignored, or it was overridden. When I talk to senior managers, they always assure me that they are open, that they want to hear from their subordinates, and that they take the information seriously. However, when I talk to the subordinates in those same organizations, they tell me either they do not feel safe bringing bad news to their bosses or they’ve tried but never got any response or even acknowledgment, so they concluded that their input wasn’t welcome and gave up. Shockingly often, they settled for risky alternatives rather than upset their bosses with potentially bad news. When I look at what goes on in hospitals, in operating rooms, and in the health care system generally, I find the same problems of communication exist and that patients frequently pay the price. Nurses and technicians do not feel safe bringing negative information to doctors or correcting a doctor who is about to make a mistake. Doctors will argue that if the others were “professionals” they would speak up, but in many a hospital the nurses will tell you that doctors feel free to yell at nurses in a punishing way, which creates a climate where nurses will certainly not speak up. Doctors engage patients in one-way conversations in which they ask only enough questions to make a diagnosis and sometimes make misdiagnoses because they don’t ask enough questions before they begin to tell patients what they should do.

The great majority of those who, like Frankl, were liberated from Nazi concentration camps chose to leave for other countries rather than return to their former homes, where far too many neighbors had turned murderous. But Viktor Frankl chose to stay in his native Vienna after being freed and became head of neurology at a main hospital in Vienna. The Austrians he lived among often perplexed Frankl by saying they did not know a thing about the horrors of the camps he had barely survived. For Frankl, though, this alibi seemed flimsy. These people, he felt, had chosen not to know. Another survivor of the Nazis, the social psychologist Ervin Staub, was saved from a certain death by Raoul Wallenberg, the diplomat who made Swedish passports for thousands of desperate Hungarians, keeping them safe from the Nazis. Staub studied cruelty and hatred, and he found one of the roots of such evil to be the turning away, choosing not to see or know, of bystanders. That not-knowing was read by perpetrators as a tacit approval. But if instead witnesses spoke up in protest of evil, Staub saw, it made such acts more difficult for the evildoers. For Frankl, the “not-knowing” he encountered in postwar Vienna was regarding the Nazi death camps scattered throughout that short-lived empire, and the obliviousness of Viennese citizens to the fate of their own neighbors who were imprisoned and died in those camps. The underlying motive for not-knowing, he points out, is to escape any sense of responsibility or guilt for those crimes. People in general, he saw, had been encouraged by their authoritarian rulers not to know—a fact of life today as well. That same plea of innocence, I had no idea, has contemporary resonance in the emergence of an intergenerational tension. Young people around the world are angry at older generations for leaving as a legacy to them a ruined planet, one where the momentum of environmental destruction will go on for decades, if not centuries. This environmental not-knowing has gone on for centuries, since the Industrial Revolution. Since then we have seen the invention of countless manufacturing platforms and processes, most all of which came to be in an era when we had no idea of their ecological impacts. Advances in science and technology are making ecological impacts more transparent, and so creating options that address the climate crisis and, hopefully, will be pursued across the globe and over generations. Such disruptive, truly “green” alternatives are one way to lessen the bleakness of Earth 2.0—the planet in future decades—a compelling fact of life for today’s young. Were Frankl with us today (he died in 1997), he would no doubt be pleased that so many of today’s younger people are choosing to know and are finding purpose and meaning in surfacing environmental facts and acting on them.

When World War II was over, and the communists were still very much alive, THE SAME CORPORATIONS AND MULTINATIONAL COMPANIES THAT ARMED GERMANY AFTER WWI sent the Nazis and war criminals with their loot, counterfeit or otherwise, to the USA, Middle East, Asia, Africa and South America. Allen Dulles, Wall Street attorney, made arrangements for the Nazis’ exit. He became the first director of the CIA in 1947. The divisions and decoys we fall into, all the categories of conflict, never follow history or documents day-by-day to understand why we have so many assassinations and cover-ups. Over 600 Nazis were brought to our defense industries, universities and hospitals from 1945-1952 under Project Paperclip.

Until relatively recently, most scientific attempts to know or manipulate how someone else was feeling occurred within formally identifiable institutions, such as psychology laboratories, hospitals, workplaces, focus groups, or some such. This is no longer the case. In July 2014, Facebook published an academic paper containing details of how it had successfully altered hundreds of thousands of its users’ moods, by manipulating their news feeds.14 There was an outcry that this had been done in a clandestine fashion. But as the dust settled, the anger turned to anxiety: would Facebook bother to publish such a paper in future, or just get on with the experiment anyway and keep the results to themselves? Monitoring

As for the Economy, this new embodiment as I called it of Fate or the Gods, this global power that governs the lives of Chinese workers in village factories, Brazilian miners, children working cocoa plantations in West Africa, sex workers in Mumbai, real estate salesmen in Connecticut, sheep-farmers in Scotland or on the Darling Downs, disembodied voices in call centres in Bangalore, workers in the hospitality industry in Cancun or Venice or Fiji, keeping them fatefully interconnected, in its mysterious way, by laws that do exist, the experts assure us, though they cannot agree on what they are- it is too impersonal, too implacable for us to live comfortably with, or even to catch hold of and defy. When we were in the hands of the Gods, we had stories that made these distant beings human and brought them close. They got angry, they took our part or turned violently against us. They fell in love with us and behaved badly. They had their own problems and fought with one another, and like us were sometimes foolish. But their interest in us was personal. They watched over us and were concerned though in moments of willfulness or boredom they might also torment us as “wanton boys” do flies. We had our ways of obtaining their help as intermediaries. We could deal with them. The Economy is impersonal. It lacks manageable dimensions. We have discovered no mythology to account for its moods. Our only source of information about it, the Media and their swarm of commentators, bring us “reports,” but these do not help: a possible breakdown in the system, a new crisis, the descent of Greece, or Ireland or Portugal, like Jove’s eagle, of the IMF. We are kept in a state of permanent low-level anxiety broken only by outbreaks of alarm.

It is important to recognize that our efforts at communal property restitution,” Stuart Eizenstat told a House committee, “are integral to the rebirth and renewal of Jewish life” in Eastern Europe. Allegedly to “promote the revival” of Jewish life in Poland, the World Jewish Restitution Organization is demanding title over the 6,000 prewar communal Jewish properties, including those currently being used as hospitals and schools. The prewar Jewish population of Poland stood at 3.5 million; the current population is several thousand. Does reviving Jewish life really require one synagogue or school building per Polish Jew? The organization is also laying claim to hundreds of thousands of parcels of Polish land valued in the many tens of billions of dollars. “Polish officials fear,” Jewish Week reports, that the demand “could bankrupt the nation.” When Poland’s Parliament proposed limits on compensation to avert insolvency, Elan Steinberg of the WJC denounced the legislation as “fundamentally an anti-American act.”80

I intervened to provide early treatment to over 300 positive patients, half of whom were comorbid and high risk.” Of this cohort, none were hospitalized and none died. “Early treatment of COVID-19, plain and simple, saves lives. If the medical profession had been forward thinking and hands-on, and focused on this disease, with an early outpatient multi-drug approach, knowing that COVID-19 is an inflammatory clotting disease, hundreds of thousands of lives could have been saved in the US.” “Never in the history of medicine,” says Dr. Cole, “has early treatment, of any patient with any disease, been so overtly neglected by the medical profession on such a massive scale.” Cole adds, “To not treat, especially in the midst of a highly transmissible, deadly disease, is to do harm.” Cole says that the only truly deadly pandemic is “the pandemic of under treatment.” He says, “The sacred doctor–patient relationship needs to be wrenched away from Anthony Fauci and the government/medical/pharmaceutical industrial complex. Doctors need to return to their oaths. Patients need to demand from medicine their right to be treated. This year has revealed the countless flaws of a medical system that has lost its direction and soul.

Incredibly, it transpired afterwards that no proper, full fire drill had ever been conducted at the plant. Even the procedure for fighting fire at Chernobyl was almost identical to any other industrial fire, with no regard for the possibility of radiation exposure - so presumptuous were senior figures that nothing could ever go wrong.153 By 6:35am, when all but the blaze within the reactor core were extinguished, 37 fire crews, comprising 186 firemen in 81 engines, had arrived to battle the flames.154 A few brave firefighters even ventured inside Unit 4’s reactor hall itself and poured water straight into the reactor. The radioactivity was so intense that they received a lethal dose in under a minute. As with most other efforts to cool the reactor over the following days, this only made the situation worse. They were pumping water into a nuclear inferno so hot that most water either split into a dangerous hydrogen/oxygen mix or instantly evaporated, while any remaining water flooded the basement. Many firemen fell ill in the process, and were rushed to hospital in Pripyat, though it was not well prepared to deal with radiation sickness. Doctors and nurses were also irradiated because the patients they treated were so contaminated that their own bodies had become radioactive.

Perhaps the most remarkable elder-care innovation developed in Japan so far is the Hybrid Assistive Limb (HAL)—a powered exoskeleton suit straight out of science fiction. Developed by Professor Yoshiyuki Sankai of the University of Tsukuba, the HAL suit is the result of twenty years of research and development. Sensors in the suit are able to detect and interpret signals from the brain. When the person wearing the battery-powered suit thinks about standing up or walking, powerful motors instantly spring into action, providing mechanical assistance. A version is also available for the upper body and could assist caretakers in lifting the elderly. Wheelchair-bound seniors have been able to stand up and walk with the help of HAL. Sankai’s company, Cyberdyne, has also designed a more robust version of the exoskeleton for use by workers cleaning up the Fukushima Daiichi nuclear plant in the wake of the 2011 disaster. The company says the suit will almost completely offset the burden of over 130 pounds of tungsten radiation shielding worn by workers.* HAL is the first elder-care robotic device to be certified by Japan’s Ministry of Economy, Trade, and Industry. The suits lease for just under $2,000 per year and are already in use at over three hundred Japanese hospitals and nursing homes.21

Brainhacking works. By following a few simple instructions, you can, over time, change the nature of your brain to make it more resilient, more resistant to aging, and more capable of happiness, compassion, and clarity. The data is in, and it matters. It matters, in fact, in two distinct ways. First, as this hard data filters through the U.S. healthcare industry, the educational system, the military, and the corporate world, to name just a few examples, it will become clear that mindfulness is among the most cost-effective methods ever for reducing hospital stays, advancing educational opportunity, and improving the functioning of organizations. This will be a game-changer. Second, the science changes how the dharma is even to be understood. This hard data is the opposite of soft spirituality. Meditation and mindfulness are tools, not a set of spiritual exercises whose merit depends on faith or some unknown forces. This is why I’ve used the word “technology” in describing the work of meditation, why Kenneth Folk calls it a form of “contemplative fitness,” and why I like the term “brainhacking.” We’re not referring here to actual, physical technologies like electrodes or vibrating implants or special sounds that put you into an altered state (although all of these exist). Rather, when I say “technology,” I’m thinking of how meditation and mindfulness are tools—processes that lead to predictable results.

Innovation and disruption are ideas that originated in the arena of business but which have since been applied to arenas whose values and goals are remote from the values and goals of business. People aren’t disk drives. Public schools, colleges and universities, churches, museums, and many hospitals, all of which have been subjected to disruptive innovation, have revenues and expenses and infrastructures, but they aren’t industries in the same way that manufacturers of hard-disk drives or truck engines or drygoods are industries. Journalism isn’t an industry in that sense, either. Doctors have obligations to their patients, teachers to their students, pastors to their congregations, curators to the public, and journalists to their readers--obligations that lie outside the realm of earnings, and are fundamentally different from the obligations that a business executive has to employees, partners, and investors. Historically, institutions like museums, hospitals, schools, and universities have been supported by patronage, donations made by individuals or funding from church or state. The press has generally supported itself by charging subscribers and selling advertising. (Underwriting by corporations and foundations is a funding source of more recent vintage.) Charging for admission, membership, subscriptions and, for some, earning profits are similarities these institutions have with businesses. Still, that doesn’t make them industries, which turn things into commodities and sell them for gain.

The most productive nation in the world, yet unable to properly feed, clothe and shelter over a third of its population. Vast areas of valuable soil turning to waste land because of neglect, indifference, greed and vandalism. Torn some eighty years ago by the bloodiest civil war in the history of man and yet to this day unable to convince the defeated section of our country of the righteousness of our cause nor able, as liberators and emancipators of the slaves, to give them true freedom and equality, but instead enslaving and degrading our own white brothers. Yes, the industrial North defeated the aristocratic South—the fruits of that victory are now apparent. Wherever there is industry there is ugliness, misery, oppression, gloom and despair. The banks which grew rich by piously teaching us to save, in order to swindle us with our own money, now beg us not to bring our savings to them, threatening to wipe out even that ridiculous interest rate they now offer should we disregard their advice. Three-quarters of the world’s gold lies buried in Kentucky. Inventions which would throw millions more out of work, since by the queer irony of our system every potential boon to the human race is converted into an evil, lie idle on the shelves of the patent office or are bought up and destroyed by the powers that control our destiny. The land, thinly populated and producing in wasteful, haphazard way enormous surpluses of every kind, is deemed by its owners, a mere handful of men, unable to accommodate not only the starving millions of Europe but our own starving hordes. A country which makes itself ridiculous by sending out missionaries to the most remote parts of the globe, asking for pennies of the poor in order to maintain the Christian work of deluded devils who no more represent Christ than I do the Pope, and yet unable through its churches and missions at home to rescue the weak and defeated, the miserable and the oppressed. The hospitals, the insane asylums, the prisons filled to overflowing. Counties, some of them big as a European country, practically uninhabited, owned by an intangible corporation whose tentacles reach everywhere and whose responsibilities nobody can formulate or clarify. A man seated in a comfortable chair in New York, Chicago or San Francisco, a man surrounded by every luxury and yet paralyzed with fear and anxiety, controls the lives and destinies of thousands of men and women whom he has never seen, whom he never wishes to see and whose fate he is thoroughly uninterested in.

Permanent Revolution THE INDUSTRIAL REVOLUTION OPENED up new ways to convert energy and to produce goods, largely liberating humankind from its dependence on the surrounding ecosystem. Humans cut down forests, drained swamps, dammed rivers, flooded plains, laid down hundreds of thousands of miles of railroad tracks, and built skyscraping metropolises. As the world was moulded to fit the needs of Homo sapiens, habitats were destroyed and species went extinct. Our once green and blue planet is becoming a concrete and plastic shopping centre. Today, the earth’s continents are home to billions of Sapiens. If you took all these people and put them on a large set of scales, their combined mass would be about 300 million tons. If you then took all our domesticated farmyard animals – cows, pigs, sheep and chickens – and placed them on an even larger set of scales, their mass would amount to about 700 million tons. In contrast, the combined mass of all surviving large wild animals – from porcupines and penguins to elephants and whales – is less than 100 million tons. Our children’s books, our iconography and our TV screens are still full of giraffes, wolves and chimpanzees, but the real world has very few of them left. There are about 80,000 giraffes in the world, compared to 1.5 billion cattle; only 200,000 wolves, compared to 400 million domesticated dogs; only 250,000 chimpanzees – in contrast to billions of humans. Humankind really has taken over the world.1 Ecological degradation is not the same as resource scarcity. As we saw in the previous chapter, the resources available to humankind are constantly increasing, and are likely to continue to do so. That’s why doomsday prophesies of resource scarcity are probably misplaced. In contrast, the fear of ecological degradation is only too well founded. The future may see Sapiens gaining control of a cornucopia of new materials and energy sources, while simultaneously destroying what remains of the natural habitat and driving most other species to extinction. In fact, ecological turmoil might endanger the survival of Homo sapiens itself. Global warming, rising oceans and widespread pollution could make the earth less hospitable to our kind, and the future might consequently see a spiralling race between human power and human-induced natural disasters. As humans use their power to counter the forces of nature and subjugate the ecosystem to their needs and whims, they might cause more and more unanticipated and dangerous side effects. These are likely to be controllable only by even more drastic manipulations of the ecosystem, which would result in even worse chaos. Many call this process ‘the destruction of nature’. But it’s not really destruction, it’s change. Nature cannot be destroyed. Sixty-five million years ago, an asteroid wiped out the dinosaurs, but in so doing opened the way forward for mammals. Today, humankind is driving many species into extinction and might even annihilate itself. But other organisms are doing quite well. Rats and cockroaches, for example, are in their heyday. These tenacious creatures would probably creep out from beneath the smoking rubble of a nuclear Armageddon, ready and able to spread their DNA. Perhaps 65 million years from now, intelligent rats will look back gratefully on the decimation wrought by humankind, just as we today can thank that dinosaur-busting asteroid. Still, the rumours of our own extinction are premature. Since the Industrial Revolution, the world’s human population has burgeoned as never before. In 1700 the world was home to some 700 million humans. In 1800 there were 950 million of us. By 1900 we almost doubled our numbers to 1.6 billion. And by 2000 that quadrupled to 6 billion. Today there are just shy of 7 billion Sapiens.

I think about the Old Ones, that they have a past but no history. I think about the inevitability of death, and whether it’s not that very inevitability that inspires us to take photographs and make scrapbooks and tell stories. That that’s how we humans find our way to immortality. This is not a new thought; I’ve had such thoughts before. But I have a new thought now. That that’s how we find our way toward meaning. Meaning. If you’re going to die, you want to find meaning in life. You want to connect the dots. The Old Ones are born immortal. They’ve lived hundreds upon hundreds of years. But they’re going to die. Someday soon—in five days, or five months, or five years—we humans will come up with a cure for the swamp cough. Then Mr. Clayborne will light the illuminating gas and set the machines going and drain the water from the swamp. I look about the Flats, I try to imagine it. Men will dig up the ancient trees. They’ll shrivel the Flats into a toothless granny. They’ll drain the swamp into a scab. The Old Ones will have nowhere to live. And if that doesn’t kill them, industry will. The factories and hospitals and shipyards that are sure to come. The Old Ones can’t survive a world filled with metal. They can’t survive the clatter and growl of machinery. I leave the Flats. The fields are not too far now. Just down the road. But the road looks long and I feel the prickle of tears again. It’s because I’ve been ill, I know. That’s all it is. And when the bog-holes are puckered shut, where will the Boggy Mun go? Will he go to the sea? And if he does, what then? Is the sea too big to drain? Probably not. Look what mankind can create. Now you can photograph a person moving, and when you look at the photograph, you’ll actually see him moving, which is why it’s called a moving picture. This is hard to believe, I know, but still, we humans are inventing such astonishing things. I shouldn’t be surprised if, in time, we’ll be able to drain the sea. And what of the Old Ones? Only the stories will remain

The answers are perhaps as varied as the questions one asks, but a common theme that comes through in discussions with caregivers on the front lines and those who think a great deal about patient safety, is our failure to change our culture. What we have not done, they say, is create a “culture of safety,” as has been done so impressively in other industries, such as commercial aviation, nuclear power and chemical manufacturing. These “high-reliability organizations” are intrinsically hazardous enterprises that have succeeded in becoming (amazingly!) safe. Worse, the culture of health care is not only unsafe, it is incredibly dysfunctional. Though the culture of each health care organization is unique, they all suffer many of the same disabilities that have, so far, effectively stymied progress: An authoritarian structure that devalues many workers, lack of a sense of personal accountability, autonomous functioning and major barriers to effective communication. What is a culture of safety? Pretty much the opposite! Books have been written on the subject, and every expert has his or her own specific definition. But an underlying theme, a common denominator, is teamwork, founded on an open, supportive, mutually reinforcing, dedicated relationship among all participants. Much more is required, of course: Sensitivity to hazard, sense of personal responsibility, attitudes of awareness and risk, sense of personal responsibility and more. But those attitudes, that type of teamwork and those types of relationships are rarely found in health care organizations.

Over the last few years, Greg Smith’s former company earned huge profits, first from the expansion of the American mortgage bubble and the European bubble of sovereign debt, and then again from the – almost simultaneous – bursting of these bubbles on either side of the Atlantic. Subsequently, Goldman Sachs proceeded to secure influence over some of the key political positions in the Italian, Greek and Spanish governments, in order to predate further on these countries after having driven them to the brink of disaster. The role of Goldman Sachs as one of the principal architects of the crisis in Greece was particularly remarkable. As was revealed in 2010, not only they had helped the Greek government to conceal the true state of the country’s finances, but at the same time they had also bet against Greece’s sovereign debt, hoping for its default. As a consequence, in a matter of weeks millions of Greek people saw their livelihoods utterly disintegrate, while the country sank into a state of widespread humanitarian emergency, as industries closed, hospitals ran out of medicine, and the suicide rate sky-rocketed.

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Obamacare is a program designed to shift control of the health care industry from the private sector to the public sector, from doctors, hospitals, and insurance companies to the federal government. The program was sold by Obama feigning outrage over insurance companies refusing to grant insurance to people with “preexisting conditions.” But this is the same as an insurance company not granting fire insurance to a guy whose house has already burned down. The whole point of insurance is to share the risk before the catastrophe occurs, not to have a catastrophe and then get other people to pay for your losses.

Cornelius Rhoades in San Juan (funded by the Rockefeller Institute), the children’s experiments at Brooklyn Doctors Hospital, the 1963 study at University of California’s Department of Pediatrics, the Fred Hutchinson Cancer Research Center study performed in conjunction with Genetic Systems Corporation, and countless others. It was clear that the healthcare industry was profit-oriented, and the entire structure was built around treating, not preventing.

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Emissions of carbon dioxide are largely by-products of productivity-- of industry, governments, and individuals producing things that we want more of (including heating, cooling, food, transport, hospital care, and so much more)..When countries promise to reduce their emissions, they are effectively promising to make all these things a touch more expensive. That acts as a slight brake on the economy, leading to a small reduction in growth… “This cost is the relevant social cost of climate policies-- the reduction in welfare that comes from each nation insisting on using energy that is slightly more costly and less reliable than fossil fuels.” -p. 112

Dr. Al Rosen. He is a former accounting professor, one of the most reputable forensic accountants in North America. Dr. Rosen has consulted or given independent opinions on over 1,000 litigation-related engagements. In recent years he has written two books, which have sounded alarm bells about the state of the accounting profession, but the profession makes more money by not heeding his warnings. What concerns him should concern us all. His first book was titled “Swindlers” and went into detail about how easy it is to financially dupe investors in Canada and the U.S. His book gave examples from cases he has handled in his career. His second book “Easy Prey Investors” is also a must read for anyone investing in Canada or the U.S. In it he reveals the tricks and traps of the accounting industry that no others in the industry have the courage or the moral freedom to voice. The story below, from the UK, gives a snapshot and a link to the kind of accounting fraud that Dr. Al Rosen has long been warning us about. January 15, 2018 On Monday, Carillion, the U.K.’s second-largest construction company, announced that it would go into compulsory liquidation. Carillion is a construction company, it also provides facilities management and maintenance services such as cleaning and catering in the U.K.’s National Health Service hospitals, providing meals in 900 schools, and maintaining prisons. It holds a number of government contracts, including for the construction of a high-speed rail link and for the maintenance of roads. 43,000 employees worldwide, 20,000 work in the U.K.; the company also has a significant presence in the

today the idea of interrupting the dialogue between the tumor and its host environment underlies targeted therapy, immunotherapy, and nearly every active cancer research program. The company that developed Avastin was called Genentech. Between the day the company first announced the data and the day the FDA approved the drug, its market value increased by $38 billion, a rough measure of the value of the drug. (Folkman owned no stock in the company; he routinely donated any financial stakes and prize money he received to his hospital.) Later, Folkman would say, “You can tell a leader by counting the number of arrows in his ass.

It was soon clear as we ground through traffic that though Calexico, California, was a small town, Mexicali, on the other side of the thirty-foot fence, was a city of a million people, with an international airport, a large cathedral, a bullring, two museums, hospitals, four universities, a dental school, several public libraries, and industrial areas, sprawling in the desert of Baja,

Hospitals, like every other industry, have gotten more efficient by cutting costs, which means virtually no excess capacity—on a per capita basis the United States has far fewer hospital beds than a few decades ago. Indeed, during a routine influenza season, usage of respirators rises to nearly 100 percent; in a pandemic, most people who needed a mechanical respirator probably would not get one.

It is through experience that I have become a critic of the medical industry.

And a severe influenza pandemic would hit like a tsunami, inundating intensive-care units even as doctors and nurses fall ill themselves and generally pushing the health care system to the point of collapse and possibly beyond it. Hospitals, like every other industry, have gotten more efficient by cutting costs, which means virtually no excess capacity—on a per capita basis the United States has far fewer hospital beds than a few decades ago.

Clark Foreman proposed a Detroit development, the Sojourner Truth Homes, for African Americans. The project was in the district of Democratic Congressman Rudolph Tenerowicz, who persuaded his colleagues that funding for the agency should be cut off unless Foreman was fired and the Sojourner Truth units were assigned only to whites. The director of the Federal Housing Administration supported Tenerowicz, stating that the presence of African Americans in the area would threaten property values of nearby residents. Foreman was forced to resign. The Federal Works Agency then proposed a different project for African Americans on a plot that the Detroit Housing Commission recommended, in an industrial area deemed unsuitable for whites. It soon became apparent that this site, too, would provoke protests because it was not far enough away from a white neighborhood. First Lady Eleanor Roosevelt protested to the president. The FWA again reversed course and assigned African Americans to the Sojourner Truth project. Whites in the neighborhood rioted, leading to one hundred arrests (all but three were African Americans) and thirty-eight hospitalizations (all but five were African Americans). Following the war, Detroit's politicians moblized white voters by stirring up fear of integration in public housing. Mayor Edward Jeffries's successful 1945 reelection campaign warned that projects with African Americans could be located in white neighborhoods if his opponent, Dick Frankensteen, won. Jeffries's literature proclaimed, 'Mayor Jeffries Is Against Mixed Housing.

From the earliest I remember, I was car obsessed. I ate, slept, and drank cars. Naturally, I was desperate to learn and passed my driving test at seventeen. Two weeks after, I passed my race license. I loved it; in the first twelve months of driving, I covered 25,000 miles for no reason other than I enjoyed it. After passing my race test, I got my instructor’s card and became a self-employed racing driver at the age of eighteen. I worked for two local companies that did driving experiences with customers. I was paid to drive Ferraris and Lamborghinis on a racetrack. Yes, I was paid to drive exotic cars most people dream of sitting in, let alone owning. And I was paid well for it. In the first three years of being licensed, I owned fourteen different cars, sometimes three cars at the same time. All of my earnings went to my cars, and I loved life. I could work at whatever racetrack I wanted. Sounding more like a success story, right? I worked in that industry for four years, and by the time it was over, I HATED driving. The one thing that defined me—my love of cars—was absolutely killed by that job. Everyone who got in a car with me said I had the best job in the world, and for a while, I agreed with them. But after 30,000 laps on the same track, I can tell you I want nothing more to do with them. I did that job because I loved driving cars. I didn’t do it because I loved hospitality or the thrill customers received. I did it because I drove cars I couldn’t afford. I was in it for the wrong reasons. Don’t “do what you love,” because even if you are lucky to make a living doing it, you won’t love it for very long. You should love the value you create. The process is hard, but it’s justified by your love of the value that is created through it.

Kosmochem Private Limited is engaged in import and distribution of hospital consumables and home healthcare products for over 20 years. Kosmochem Home Healthcare, a division of the Company serves end-consumers by offering a wide range of quality home healthcare products for home use designed for convenience of users and care-givers and to support independent living. Our range of products help in management of Incontinence (involuntary loss of urine), Rehabilitation, Toileting, Blood Pressure monitoring, Diabetes, Obesity and Weight control. We put our best efforts to provide our customers with quality products by carefully selecting premium brands across the globe. Our experience in healthcare industry combined with quality control enables us to provide comfort, security and satisfaction to our customers.

Referring to the already existing portion of this fence in California as part of the American’s “myths of arrival,” Moorehead writes: The fence is part of the myth. It is about a poor country looking across the border and seeing money and opportunities, all the lures that enticed the first settlers, and wanting to have a share in them. It is about the way that, ever since anyone can remember, poor Mexicans have migrated north in search of the American dream, which for them has meant jobs in agriculture, factories, the building and service industries, and the way they have been welcomed and discouraged by turn, and have simply kept on coming, even during times of determined and brutal rejection, and the way that the Americans have feared being swamped and losing their own identities and livelihoods. It is the old and simple story of exclusion.21

For over 45 years World Cinema, Inc. has consistently been the top performer of buying power in the property management and hospitality industries. We have always trusted our ownership and management to provide the most experienced team of in-room entertainment and innovative technology experts to assist our clients with their best interest and incredible service in mind.

The founders knew this from the earliest days, when convincing people to list their spaces was one of their first struggles. But it wasn’t until late 2012, when Chesky read an issue of Cornell Hospitality Quarterly, the journal of the esteemed Cornell University School of Hotel Administration, that he started thinking more seriously about the actual experience the company was offering. He decided they needed to transform Airbnb more deeply from a tech company into a hospitality company.

we often forget that industries are often transformed by neophytes. The boldest transformations, like Uber disrupting transportation or Airbnb disrupting hospitality, are led by outsiders.

Pair 3: American Home Products Co. (drugs, cosmetics, household products, candy) and American Hospital Supply Co. (distributor and manufacturer of hospital supplies and equipment) These were two “billion-dollar good-will” companies at the end of 1969, representing different segments of the rapidly growing and immensely profitable “health industry.” We shall refer to them as Home and Hospital, respectively. Selected data on both are presented in Table 18-3. They had the following favorable points in common: excellent growth, with no setbacks since 1958 (i.e., 100% earnings stability); and strong financial condition. The growth rate of Hospital up to the end of 1969 was considerably higher than Home’s. On the other hand, Home enjoyed substantially better profitability on both sales and capital.† (In fact, the relatively low rate of Hospital’s earnings on its capital in 1969—only 9.7%—raises the intriguing question whether the business then was in fact a highly profitable one, despite its remarkable past growth rate in sales and earnings.) When comparative price is taken into account, Home offered much more for the money in terms of current (or past) earnings and dividends. The very low book value of Home illustrates a basic ambiguity or contradiction in common-stock analysis. On the one hand, it means that the company is earning a high return on its capital—which in general is a sign of strength and prosperity. On the other, it means that the investor at the current price would be especially vulnerable to any important adverse change in the company’s earnings situation. Since Hospital was selling at over four times its book value in 1969, this cautionary remark must be applied to both companies. TABLE 18-3. Pair 3. CONCLUSIONS: Our clear-cut view would be that both companies were too “rich” at their current prices to be considered by the investor who decides to follow our ideas of conservative selection. This does not mean that the companies were lacking in promise. The trouble is, rather, that their price contained too much “promise” and not enough actual performance. For the two enterprises combined, the 1969 price reflected almost $5 billion of good-will valuation. How many years of excellent future earnings would it take to “realize” that good-will factor in the form of dividends or tangible assets? SHORT-TERM SEQUEL: At the end of 1969 the market evidently thought more highly of the earnings prospects of Hospital than of Home, since it gave the former almost twice the multiplier of the latter. As it happened the favored issue showed a microscopic decline in earnings in 1970, while Home turned in a respectable 8% gain. The market price of Hospital reacted significantly to this one-year disappointment. It sold at 32 in February 1971—a loss of about 30% from its 1969 close—while Home was quoted slightly above its corresponding level.*

• Lodging REITs (e.g., Hospitality Properties Trust [HPT]), which hold properties such as hotels, resorts, and travel centers. • Self-storage REITs (e.g., Public Storage [PSA]), which specialize in both owning self-storage facilities and renting storage spaces to customers. • Office REITs (e.g., Boston Properties [BXP]), which own, operate, and lease space in office buildings. • Industrial REITs (e.g., PS Business Parks [PSB]), which own and manage properties such as warehouses and distribution centers. • Data center REITs (e.g., Equinix [EQIX]), which own data centers, properties that store and operate data servers and other computer networking equipment. • Timberland REITs (e.g., Rayonier [RYN]), which hold forests and other types of real estate dedicated to harvesting timber. • Specialty REITs, which narrow in on very specific properties such as casinos, cell phone towers, or educational facilities.

Both sides had entered the war already weakened by the disease, and just as in 1918, armies propagated the contagion. Hospitals, already overfilled by flu victims, were unable to treat more than a fraction of the wounded. And yet the war raged on, pulling both countries and their neighbors back into the pre-industrial world. Little was left of modernity except for weapons.

Physicians conduct an initial examination and detoxify the alcoholic in the hospital, then turn the patient over to paraprofessional counselors who are themselves recovering alcoholics. As

The Industrial Revolution turned the timetable and the assembly line into a template for almost all human activities. Shortly after factories imposed their time frames on human behaviour, schools too adopted precise timetables, followed by hospitals, government offices and grocery stores. Even in places devoid of assembly lines and machines, the timetable became king. If the shift at the factory ends at 5 P.M., the local pub had better be open for business by 5:02.

It wouldn't be so bad, really, if I wasn't paid so shit, if there wasn't the constant misgendering, if I didn't work in both the retail industry and the hospitality industry. It's always astounding just how stupid people can be. My

America is one of the last places left on earth where every citizen, until the day he or she dies, is exposed to the risk of personal bankruptcy because of illness or disease. It does not matter how industrious we are, how carefully we save and invest, or how moral we are in our personal and family life. We are all just one long hospital stay away from losing everything.

As we’ve seen, up to 25 percent of employed seniors from our top universities are heading to financial services each year. Our financial services industry (and to a lesser extent its attendant legal industry) plays an equivalent role to the oil industry in Saudi Arabia in terms of talent attraction. You can see a similar dynamic at work in other fields with fixed slots. There were 682 orthopedic surgery residents in the United States in 2012. That number is set because there are only so many funded residency slots in teaching hospital programs throughout the country.4 If I were to kick butt in medical school and get one of these residencies, I would be on the way to becoming an orthopedic surgeon, probably the most coveted residency due to money, lifestyle, low morbidity of patients, gratification from restoring mobility, and other factors. But let’s say that I didn’t make it and fell short—there would still be 682 orthopedic surgeons five years from now because the next guy would have gotten that slot. We’re all competing to fit through the same finite gate. The value difference if I perform really strongly and get one of these coveted spots is not one more surgeon—it’s the gap between me and the 683rd person who didn’t get it (and perhaps went into a less prestigious or less lucrative specialty). From a value creation standpoint, it’s not ideal for a massive level of talent to be going to existing enterprises that have captured large economic rents or where people are fighting for a set of finite slots. The rents and slots will stay essentially constant. Contrast this with new business formation. If I were to say, “There are only going to be 682 new successful businesses started in the United States next year,” people would instantly regard that as ridiculous. It’s unknown and unknowable. But we all know that if another enterprising team comes along and starts a cool company, that number goes up by one.

they saw how well behaved I was, and decided it meant I could only behave well in the environment of a psychiatric hospital and it proved I was mad.” I

I visit my assistant mistress. "Well, Azalea," I say, sitting in the best chair, "what has happened to you since my last visit?" Azalea tells me what happened to her. She has covered a sofa, and written a novel. Jack has behaved badly. Roger has lost his job (replaced by an electric eye). Gigi's children are in the hospital being detoxified, all three. Azalea herself is dying of love. I stroke her buttocks, which are perfection, if you can have perfection, under the capitalistic system. "It is better to marry that to burn," St. Paul says, but St. Paul is largely discredited now, for the toughness of his views does not accord with the experience of advanced industrial societies.

it wasn’t the only aspect of Iran that reminded me of America. The two countries had far more similarities than either would care to admit; both maligned and misunderstood, tarnished in the eyes of the world by a minority of religious fundamentalists and obstreperous politicians, but in truth, populated by generous, hospitable people, endlessly innovative and industrious with a truly astounding capacity for vast portions of food. The meth-cooking drug labs of their respective deserts were another more recent and unfortunate similarity. Shishe had come late to Iran, in the last decade, but was ripping through the country, overtaking heroin as the drug of choice among disaffected youth and even upper-class women looking for a quick weight-loss plan.

I am on a train passing through Baltimore, where I grew up. I can see vacant lots, charred remains of burned buildings surrounded by rubbish, billboards advertising churches, and other billboards for DNA testing of children’s paternity. Johns Hopkins Hospital looms out of the squalor. The hospital is on an isolated island situated slightly east of downtown. The downtown area is separated from the hospital complex by a sea of run-down homes, a freeway, and a massive prison complex. Eastern Europe and the Soviet bloc come to mind. Failed industry and failed housing schemes and forced relocation disguised as urban renewal.

Americans of all ages, all conditions, all minds constantly unite. Not only do they have commercial and industrial associations in which all take part, but they also have a thousand other kinds: religious, moral, grave, futile, very general and very particular, immense and very small; Americans use associations to give fêtes, to found seminaries, to build inns, to raise churches, to distribute books, to send missionaries to the antipodes; in this manner they create hospitals, prisons, schools. Finally, if it is a question of bringing to light a truth or developing a sentiment with the support of a great example, they associate. 43

didn’t throw hissy fits with those in the hospitality industry. Waitstaff were some of the hardest working folks and certainly didn’t deserve all the petty complaints they received

A growing industry of privately run nursing homes and board and care facilities began to emerge with the phase-out of the hospitals and in some cases gained a lobby that advocated proactively for closure in order to increase their profits, leading to the modern-day institutional and deinstitutional industrial complex.

Four years to the day after Fairchild's 1908 gift of the trees to Washington's schools, on March 27, 1912, Mrs. Taft broke dirt during the private ceremony in West Potomac Park near the banks of the Potomac River. The wife of the Japanese ambassador was invited to plant the second tree. Eliza Scidmore and David Fairchild took shovels not long after. The 3,020 trees were more than could fit around the tidal basin. Gardeners planted extras on the White House grounds, in Rock Creek Park, and near the corner of Seventeenth and B streets close to the new headquarters of the American Red Cross. It took only two springs for the trees to become universally adored, at least enough for the American government to feel the itch to reciprocate. No American tree could rival the delicate glamour of the sakura, but officials decided to offer Japan the next best thing, a shipment of flowering dogwoods, native to the United States, with bright white blooms. Meanwhile, the cherry blossoms in Washington would endure over one hundred years, each tree replaced by clones and cuttings every quarter century to keep them spry. As the trees grew, so did a cottage industry around them: an elite group of gardeners, a team to manage their public relations, and weather-monitoring officials to forecast "peak bloom"---an occasion around which tourists would be encouraged to plan their visits. Eventually, cuttings from the original Washington, D.C, trees would also make their way to other American cities with hospitable climates. Denver, Colorado; Birmingham, Alabama; Saint Paul, Minnesota.

Customer Service Excellence is not a job, it is an art

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L’hospitality non è più solo una people-industry, ma una data-industry.

Story 12: Iatrogenesis Every year in the United States, 225,000 people die iatrogenic deaths. According to the Journal of the American Medical Association, iatrogenesis is the third largest cause of death in the United States. Iatrogenic. What is that word? Is it a disease, an accident, or something you get from smoking? In fact, iatrogenic means inadvertent death caused by a doctor or a hospital. Why don’t they just say that? Because it isn’t exactly in medicine’s best interests to put it in simple language that anybody can understand. It’s like that in our industry… How to use this story Usually when people use complex sentences and long words it’s because they have something to hide. Audiences know this, so this is a good story to highlight the fact that you’re ‘telling it straight’.

So, the primary externalities with this virus are the passing on of the disease to third parties, the potential congestion of large numbers of cases in hospitals, or the knocking out of essential industries through a major spike in infections.

L’hospitality non è più solo una people-industry, ma anche una tech-industry

A pandemic shutting down airports and crushing the travel and hospitality industry is a fact – were you prepared or not? You suddenly waking up and realizing that you hate your job is an opinion – were you prepared or not? The nature of the problem is different. The impact on you is not. In both cases, you need an exit strategy and options. You may say that one of these is worse than the other, or easier to deal with than the other. And that may be true. But you don’t want to be negatively impacted by EITHER for any longer than is absolutely necessary.

John, Heard about you while looking up Marketing Directors for major hospitals and love your backstory - incredible that you work as a volunteer firefighter as well. I specialize in iOS development for the healthcare industry. Recently, we built an app for Johns Hopkins that has increased their patient happiness rating by 75% through an automated dashboard. Interested in improving your patient happiness at Baylor? Let me know and I’ll send over some times to chat. Thanks, Alex

It turns out, sometimes a switch to a different, more attractive occupation can make a male more desirable than a large salary increase. For example, the data from online dating sites suggests that a man who earned $60K in the hospitality industry would become more desirable, on average, if he earned the same amount as a firefighter than if he stayed in the same industry but upped his salary to $200K. In other words, a male firefighter who earns $60K tends to be more attractive to the average heterosexual woman than a hospitality worker who earns $200K. While many men believe they need to earn a substantial salary to “buy” a woman’s love, the data suggests that having a cool job is frequently more attractive than having a boring, but lucrative, job.

The phrase “hospitality industry” implies that hospitality means “making money from travelers.” It should be “making travelers happy.

Want to visit the Ciudad Perdida, Atlantis, or Ancient Rome? You can travel back in time and experience something you can no longer do in the physical world (aka the "meat space"). Wanna check another planet out? Yup. Inspect your meeting room two weeks before the actual congress? Sure! Can the metaverse help persons with reduced mobility (PRM) take that trip they always dreamt of? You bet. The "embodied internet" is virgin territory for the hospitality industry (for any industry, for that matter), and we're still in the embryo stage of the technology.

As Kennedy documents in detail, Fauci ensured that the federal agencies that were supposed to regulate industries were instead controlled by the industries they were supposed to regulate. Fauci’s regulatory empire was built on a huge taxpayer-supplied budget and piles of money from big pharma, and all the power that money gave him over hospitals, doctors, research institutes, universities, and even medical journals. Even more, Fauci’s power extends far beyond the US because the reach of American pharmaceutical interests stretches over the globe (especially when mixed with concerns about biological weapons, which brings in our defense and intelligence agencies).

Our son is thirty, residing on Earon in the hospitality industry, of all things. Could have joined the Academy, but he preferred the feel of sand between his toes and water splashing over his shins. I used to curse his choices, but the older I’ve become, the more I understand them. Maybe

Medical-industrial complex” paints the picture of a firing squad, except the squad is disorganized, each of the gunmen—the insurance companies, doctors, hospitals, and Big Pharma—aiming not only for us but also for the other gunmen.

What do you want?” “To have my company chosen for one Kane Company project.” “Are you looking to expand your services to the hospitality industry?” “Something like that.” His deep chuckle lacks any kind of warmth—just like his personality. Brady's lawyer said my brothers couldn’t get involved with the house sale, but he never mentioned anything about offering someone a job in the company in exchange for services. Look at you finding legal loopholes.

a world in which the hospital industrial complex makes “obsolete” different bodies,

Horizontal expertise paints on a far-reaching canvas. Say that you are an expert known worldwide for helping CEOs manage change in disruptive environments. Your expertise doesn’t come from understanding a vertical industry, like mining or media or consumer electronics or transportation. You just need to be sufficiently sharp to learn enough about a given industry to know how to apply your expertise in a given setting. In effect, you can work with any viable CEO candidate who wants to learn — regardless of the industry — as long as the primary challenges are defined horizontally, such as navigating deep change in the middle of disruption. Today you’re working with C-level executives at Samsung after their phones are banned on all airline flights, but next month you might be working with an executive in the hospitality industry facing a hotel worker strike. Or health insurance executives navigating an uncertain landscape that can never really see farther than two years. Each of these engagements is interesting because you have to apply your expertise to a new setting. But as much as you are learning, you’re taking two steps back for every three steps forward because much of what you learn with each new engagement is just the bare necessity in order to even be relevant. It’s interesting but challenging. Thrilling but exhausting. Engaging but distracting. There are cases, of course, where new clients regard your broad expertise as a significant selling point. They like that you can apply consumer insights to a professional B2B setting, or that you can help apply change management to consumer engagement. The first advantage of horizontal expertise, then, is how the application of expertise to many verticals always keeps the expert engaged and learning.

Paul Turovsky is a real estate professional who values results-oriented decisions and proactive strategies in representing his clients. Over 15 years, he’s established himself as an industry expert, brokering various asset classes such as residential and commercial, multi-family, and hospitality. Mr. Turovsky has supplemented his industry knowledge with an advanced education, graduating with his B.A. in Finance & Investments from Baruch College and earning his Juris Doctorate from Ave Maria School of Law.

Nurses work in a pitiless system. We in the United States don’t have a unified approach to maximizing people’s health and well-being. We mostly have a for-profit medical industry focused on illness and conditions and, then, on potential billable cures and fixes. Health care workers generally do their very best to provide good care, but our “system” is often at cross-purposes with that effort. Nurses in particular, whose discipline is not medicine, are trying to work in a medical industry that was not built to make the most of their expertise or, really, even to recognize it. The fee-for-service model dictates that physicians—mainly the ones billing patients’ insurance companies—are the revenue generators. Nursing is just as important to people’s outcomes, but the fees for nursing are generally lumped in with hospital room and board—meaning that nursing is seen by hospitals as an expense, like meals or supplies.

Manufacturer of one-piece window and door flashing with expandable, waterproof construction. Flashing is made of injection molded thermoplastic olefin and is UV and impact resistant. Suitable for the hospitality, industrial, commercial, retail, healthcare, and residential markets. Made in the USA.

Patrick Nguyen Luxor discuss Way to Improving Operational Efficiency of Restaurant & Hospitality Industry.

national inpatient-satisfaction scores have been falling. One survey placed the IRS at number 27 and hospitals at number 28 on a list of 30 industries measured.

The Disney Approach to Quality Service for the Healthcare Industry.

My health research is bad for the businesses of healthcare and the pharmaceutical industries.

There is only one way for women to reach full human potential—by participating in the mainstream of society, by exercising their own voice in all the decisions shaping that society. For women to have full identity and freedom, they must have economic independence. Breaking through the barriers that had kept them from the jobs and professions rewarded by society was the first step, but it wasn’t sufficient. It would be necessary to change the rules of the game to restructure professions, marriage, the family, the home. The manner in which offices and hospitals are structured, along the rigid, separate, unequal, unbridgeable lines of secretary/executive, nurse/doctor, embodies and perpetuates the feminine mystique. But the economic part would never be complete unless a dollar value was somehow put on the work done by women in the home, at least in terms of social security, pensions, retirement pay. And housework and child rearing would have to be more equally shared by husband, wife, and society. Equality and human dignity are not possible for women if they are not able to earn. When the young radical kids came into the movement, they said it was “boring” or “reformist” or “capitalist co-option” to place so much emphasis on jobs and education. But very few women can afford to ignore the elementary economic facts of life. Only economic independence can free a woman to marry for love, not for status or financial support, or to leave a loveless, intolerable, humiliating marriage, or to eat, dress, rest, and move if she plans not to marry. But the importance of work for women goes beyond economics. How else can women participate in the action and decisions of an advanced industrial society unless they have the training and opportunity and skills that come from participating in it?

REAL ESTATE - We have an uncanny ability to read the markets, anticipate emerging and enduring trends, and direct our investments to unique projects positioned to generate excellent risk-adjusted yields. Our track record reflects our expertise across a broad range of asset classes — office, retail, multi-family, hospitality, light industrial, life sciences, and assisted living — and our ability to bridge economic cycles while mitigating risk