Happy Stories Mostly Quotes

The fact is always obvious much too late, but the most singular difference between happiness and joy is that happiness is a solid and joy a liquid.

Stories have changed, my dear boy,” the man in the grey suit says, his voice almost imperceptibly sad. “There are no more battles between good and evil, no monsters to slay, no maidens in need of rescue. Most maidens are perfectly capable of rescuing themselves in my experience, at least the ones worth something, in any case. There are no longer simple tales with quests and beasts and happy endings. The quests lack clarity of goal or path. The beasts take different forms and are difficult to recognize for what they are. And there are never really endings, happy or otherwise. Things keep overlapping and blur, your story is part of your sister’s story is part of many other stories, and there in no telling where any of them may lead. Good and evil are a great deal more complex than a princess and a dragon, or a wolf and a scarlet-clad little girl. And is not the dragon the hero of his own story? Is not the wolf simply acting as a wolf should act? Though perhaps it is a singular wolf who goes to such lengths as to dress as a grandmother to toy with its prey.

In the end, people don't view their life as merely the average of all its moments—which, after all, is mostly nothing much plus some sleep. For human beings, life is meaningful because it is a story. A story has a sense of a whole, and its arc is determined by the significant moments, the ones where something happens. Measurements of people's minute-by-minute levels of pleasure and pain miss this fundamental aspect of human existence. A seemingly happy life maybe empty. A seemingly difficult life may be devoted to a great cause. We have purposes larger than ourselves.

My earliest memories of my father are of seeing him work at his desk and realizing that he was happy. I did not know it then, but that was one of the most precious gifts a father can give his child.

When King Lear dies in act five, do you know what Shakespeare has written? He has written, 'He dies.' No more. No fanfare, no metaphor, no brilliant final words. The culmination of the most influential piece of dramatic literature is, 'He dies.' Now I am not asking you to be happy at my leaving but all I ask you to do is to turn the page and let the next story begin. -- Mr. Magorium

Most men judge your importance in their lives by how much you can hurt them, not by how happy you can make them.

Not every story has a happy ending,” she offered. “But most do, if you’re brave enough to keep reading to the end.

Sometimes love does not have the most honorable beginnings, and the endings, the endings will break you in half. It’s everything in between we live for.

This is the saddest, most depressing music I've ever heard. It makes me so happy.

Most important, in order to find real happiness, you must learn to love yourself for the totality of who you are and not just what you look like.

Those three things - autonomy, complexity and a connection between effort and reward - are, most people agree, the three qualities that work has to have if it is to be satisfying. It is not how much money we make that ultimately makes us happy between nine and five. It's whether our work fulfills us.

You were already in a prison. You've been in a prison all your life. Happiness is a prison, Evey. Happiness is the most insidious prison of all. Your lover lived in the penitentiary that we are all born into, and was forced to rake the dregs of that world for his living. He knew affection and tenderness but only briefly. Eventually, one of the other inmates stabbed him with a cutlass and he drowned upon his own blood. Is that it, Evey? Is that the happiness worth more than freedom? It's not an uncommon story, Evey. Many convicts meet with miserable ends. Your mother. Your father. Your lover. One by one, taken out behind the chemical sheds... and shot. All convicts, hunched and deformed by the smallness of their cells, the weight of their chains, the unfairness of their sentences. I didn't put you in a prison, Evey. I just showed you the bars.' 'You're wrong! It's just life, that's all! It's just how life is. It's what we've got to put up with. It's all we've got. What gives you the right to decide it's not good enough?' 'You're in a prison, Evey. You were born in a prison. You've been in a prison so long, you no longer believe there's a world outside. That's because you're afraid, Evey. You're afraid because you can feel freedom closing in upon you. You're afraid because freedom is terrifying. Don't back away from it, Evey. Part of you understands the truth even as part pretends not to. You were in a cell, Evey. They offered you a choice between the death of your principles and the death of your body. You said you'd rather die. You faced the fear of your own death and you were calm and still. The door of the cage is open, Evey. All that you feel is the wind from outside.

in other words, accept yourself. love your body the way it is and feel grateful towards it. most importantly, in order to find real happiness, you must learn to love yourself for the totality of who you are and not just what you look like

Romance is very pretty in novels, but the romance of a life is always a melancholy matter. They are most happy who have no story to tell.

The captivating changes in the social space sealed by class transmigration may astound us. How clever class fugitives escape from their birth stigma or topical inheritance and how they blend slickly into a new chosen communal grouping may look impressive to most observers. Class migration always remains a challenge, but once the outgoers are at the end of the road, they can tell their life stories of adventure, bravery, or hardship with much self-esteem. How happy they are, and how good they feel when they can say with satisfaction that they have seen it all before closing brackets. (“Schengen”)

He wants to laugh out loud or punch a wall. He feels drunk or at least carbonated. Insane. At first, he thinks this is happiness, but then he determines it's love. Fucking love, he thinks. What a bother. It's completely gotten in the way of his plan to drink himself to death, to drive his business to ruin. The most annoying thing about it is that once a person gives a shit about one thing, he finds he has to start giving a shit about everything.

I loved most when his eyelashes twitched and he blinked, and suddenly happiness was there inside his eyes. Unmistakable. Like a single word printed on a clean white page.

Nothing is going to happen to me, or you, for that matter. Anything can happen, though. Anything can happen. But most always, just normal things happen, and people have happy lives.

Soon after the completion of his college course, his whole nature was kindled into one intense and passionate effervescence of romantic passion. His hour came,—the hour that comes only once; his star rose in the horizon,—that star that rises so often in vain, to be remembered only as a thing of dreams; and it rose for him in vain. To drop the figure,—he saw and won the love of a high-minded and beautiful woman, in one of the northern states, and they were affianced. He returned south to make arrangements for their marriage, when, most unexpectedly, his letters were returned to him by mail, with a short note from her guardian, stating to him that ere this reached him the lady would be the wife of another. Stung to madness, he vainly hoped, as many another has done, to fling the whole thing from his heart by one desperate effort. Too proud to supplicate or seek explanation, he threw himself at once into a whirl of fashionable society, and in a fortnight from the time of the fatal letter was the accepted lover of the reigning belle of the season; and as soon as arrangements could be made, he became the husband of a fine figure, a pair of bright dark eyes, and a hundred thousand dollars; and, of course, everybody thought him a happy fellow. The married couple were enjoying their honeymoon, and entertaining a brilliant circle of friends in their splendid villa, near Lake Pontchartrain, when, one day, a letter was brought to him in that well-remembered writing. It was handed to him while he was in full tide of gay and successful conversation, in a whole room-full of company. He turned deadly pale when he saw the writing, but still preserved his composure, and finished the playful warfare of badinage which he was at the moment carrying on with a lady opposite; and, a short time after, was missed from the circle. In his room,alone, he opened and read the letter, now worse than idle and useless to be read. It was from her, giving a long account of a persecution to which she had been exposed by her guardian's family, to lead her to unite herself with their son: and she related how, for a long time, his letters had ceased to arrive; how she had written time and again, till she became weary and doubtful; how her health had failed under her anxieties, and how, at last, she had discovered the whole fraud which had been practised on them both. The letter ended with expressions of hope and thankfulness, and professions of undying affection, which were more bitter than death to the unhappy young man. He wrote to her immediately: I have received yours,—but too late. I believed all I heard. I was desperate. I am married, and all is over. Only forget,—it is all that remains for either of us." And thus ended the whole romance and ideal of life for Augustine St. Clare. But the real remained,—the real, like the flat, bare, oozy tide-mud, when the blue sparkling wave, with all its company of gliding boats and white-winged ships, its music of oars and chiming waters, has gone down, and there it lies, flat, slimy, bare,—exceedingly real. Of course, in a novel, people's hearts break, and they die, and that is the end of it; and in a story this is very convenient. But in real life we do not die when all that makes life bright dies to us.

Not every story has a happy ending. But most do, if you’re brave enough to keep reading to the end” “How can you be so certain?” “I’ve read a lot of them.

I’ve come to think that flourishing consists of putting yourself in situations in which you lose self-consciousness and become fused with other people, experiences, or tasks. It happens sometimes when you are lost in a hard challenge, or when an artist or a craftsman becomes one with the brush or the tool. It happens sometimes while you’re playing sports, or listening to music or lost in a story, or to some people when they feel enveloped by God’s love. And it happens most when we connect with other people. I’ve come to think that happiness isn’t really produced by conscious accomplishments. Happiness is a measure of how thickly the unconscious parts of our minds are intertwined with other people and with activities. Happiness is determined by how much information and affection flows through us covertly every day and year.

Once upon a time, [...]. There was a world that was perfectly made and full of birds and striped creatures and lovely things like honey lilies and star tenzing and weasels— [...] And this world already had light and shadow, so it didn't need any rouge stars to come and save it, and it had no use for bleeding suns or weeping moons, either, and most important, it had never known war, which is a terrible and wasteful thing that no world needs. It had earth and water, air and fire, all four elements, but it was missing the last element. Love. [...] And so this paradise was like a jewel box without a jewel. There it lay, day after day of rose-colored dawns and creature sounds and strange perfumes, and waited for lovers to find it and fill it with their happiness. The end. [...] The story is unfinished. The world is still waiting.

Most of all, I'll remind them each morning that we make a choice to bring positivity or negativity into the world, and that within every single person where lies an extraordinary story waiting to unfold.

Where are you going, Master?' cried Sam, though at last he understood what was happening. 'To the Havens, Sam,' said Frodo. 'And I can't come.' 'No, Sam. Not yet, anyway, not further than the Havens. Though you too were a Ring-bearer, if only for a little while. Your time may come. Do not be too sad, Sam. You cannot always be torn in two. You will have to be one and whole, for many years. You have so much to enjoy and to be, and to do.' 'But,' said Sam, and tears started in his eyes, 'I thought you were going to enjoy the Shire, too, for years and years, after all you have done.' 'So I thought too, once. But I have been too deeply hurt, Sam. I tried to save the Shire, and it has been saved, but not for me. It must often be so, Sam, when things are in danger: some one has to give them up, lose them, so that others may keep them. But you are my heir: all that I had and might have had I leave to you. And also you have Rose, and Elanor; and Frodo-lad will come, and Rosie-lass, and Merry, and Goldilocks, and Pippin; and perhaps more that I cannot see. Your hands and your wits will be needed everywhere. You will be the Mayor, of course, as long as you want to be, and the most famous gardener in history; and you will read things out of the Red Book, and keep alive the memory of the age that is gone, so that people will remember the Great Danger, and so love their beloved land all the more. And that will keep you as busy and as happy as anyone can be, as long as your part in the Story goes on. 'Come now, ride with me!

I know, now, without a doubt that the true source of happiness, self-worth, and authentic beauty doesn't come from the outside. Women are constantly being persuaded to want something unachievable, to look younger or thinner and above all to fit in because being different is too painful and embarassing. I have accepted myself in a world that does not accept me, because I have learned [ . . . ] that our hearts matter most... It's a beautiful heart, not a perfect body, that leads to a beautiful life.

Your story has changed from disappointment to achievement. You’ve changed the script to love yourself, therefore, love, love, and love yourself more. Accumulate self-love; raise your expectations; value your characteristics, and most importantly, love yourself wholeheartedly Happiness is precious. Happiness is courage. Happiness is patience.

When You Have Forgotten Sunday: The Love Story -- And when you have forgotten the bright bedclothes on a Wednesday and a Saturday, And most especially when you have forgotten Sunday -- When you have forgotten Sunday halves in bed, Or me sitting on the front-room radiator in the limping afternoon Looking off down the long street To nowhere, Hugged by my plain old wrapper of no-expectation And nothing-I-have-to-do and I’m-happy-why? And if-Monday-never-had-to-come— When you have forgotten that, I say, And how you swore, if somebody beeped the bell, And how my heart played hopscotch if the telephone rang; And how we finally went in to Sunday dinner, That is to say, went across the front room floor to the ink-spotted table in the southwest corner To Sunday dinner, which was always chicken and noodles Or chicken and rice And salad and rye bread and tea And chocolate chip cookies -- I say, when you have forgotten that, When you have forgotten my little presentiment That the war would be over before they got to you; And how we finally undressed and whipped out the light and flowed into bed, And lay loose-limbed for a moment in the week-end Bright bedclothes, Then gently folded into each other— When you have, I say, forgotten all that, Then you may tell, Then I may believe You have forgotten me well.

King Edmund of East Anglia is now remembered as a saint, as one of those blessed souls who live forever in the shadow of God. Or so the priests tell me. In heaven, they say, the saints occupy a privileged place, living on the high platform of God’s great hall where they spend their time singing God’s praises. Forever. Just singing. Beocca always told me that it would be an ecstatic existence, but to me it seems very dull. The Danes reckon their dead warriors are carried to Valhalla, the corpse hall of Odin, where they spend their days fighting and their nights feasting and swiving, and I dare not tell the priests that this seems a far better way to endure the afterlife than singing to the sound of golden harps. I once asked a bishop whether there were any women in heaven. “Of course there are, my lord,” he answered, happy that I was taking an interest in doctrine. “Many of the most blessed saints are women.” “I mean women we can hump, bishop.” He said he would pray for me. Perhaps he did.

Suma's eyes are still closed, and I can't tell if she's trying to forget, or to remember. Maybe stories are there to help us do both. I know stories can't always have happy endings. But if there are chances for us to do better, we have to say out loud the parts that hurt the most.

WESTMORELAND. O that we now had here But one ten thousand of those men in England That do no work to-day! KING. What's he that wishes so? My cousin Westmoreland? No, my fair cousin; If we are mark'd to die, we are enow To do our country loss; and if to live, The fewer men, the greater share of honour. God's will! I pray thee, wish not one man more. By Jove, I am not covetous for gold, Nor care I who doth feed upon my cost; It yearns me not if men my garments wear; Such outward things dwell not in my desires. But if it be a sin to covet honour, I am the most offending soul alive. No, faith, my coz, wish not a man from England. God's peace! I would not lose so great an honour As one man more methinks would share from me For the best hope I have. O, do not wish one more! Rather proclaim it, Westmoreland, through my host, That he which hath no stomach to this fight, Let him depart; his passport shall be made, And crowns for convoy put into his purse; We would not die in that man's company That fears his fellowship to die with us. This day is call'd the feast of Crispian. He that outlives this day, and comes safe home, Will stand a tip-toe when this day is nam'd, And rouse him at the name of Crispian. He that shall live this day, and see old age, Will yearly on the vigil feast his neighbours, And say 'To-morrow is Saint Crispian.' Then will he strip his sleeve and show his scars, And say 'These wounds I had on Crispian's day.' Old men forget; yet all shall be forgot, But he'll remember, with advantages, What feats he did that day. Then shall our names, Familiar in his mouth as household words- Harry the King, Bedford and Exeter, Warwick and Talbot, Salisbury and Gloucester- Be in their flowing cups freshly rememb'red. This story shall the good man teach his son; And Crispin Crispian shall ne'er go by, From this day to the ending of the world, But we in it shall be remembered- We few, we happy few, we band of brothers; For he to-day that sheds his blood with me Shall be my brother; be he ne'er so vile, This day shall gentle his condition; And gentlemen in England now-a-bed Shall think themselves accurs'd they were not here, And hold their manhoods cheap whiles any speaks That fought with us upon Saint Crispin's day.

Sometimes love brings us into the darkest corners of our lives," he told me. But we survive because love guides us through the fears and uncertainties. And other times, love brings us to the brightest sunshine, the most absolute happiness we have ever known.

I know stories can’t always have happy endings. But if there are chances for us to do better, we have to say out loud the parts that hurt the most.

A library is many things. It’s a place to go, to get in out of the rain. It’s a place to go if you want to sit and think. But particularly it is a place where books live, and where you can get in touch with other people, and other thoughts, through books. If you want to find out about something, the information is in the reference books — the dictionaries, the encyclopedias, the atlases. If you like to be told a story, the library is the place to go. Books hold most of the secrets of the world, most of the thoughts that men and women have had. And when you are reading a book, you and the author are alone together — just the two of you. A library is a good place to go when you feel unhappy, for there, in a book, you may find encouragement and comfort. A library is a good place to go when you feel bewildered or undecided, for there, in a book, you may have your question answered. Books are good company, in sad times and happy times, for books are people — people who have managed to stay alive by hiding between the covers of a book.

Not every story has a happy ending, but most do if you are brave enough to keep reading to the end.

Someone who can search for something is happy. Searching gives a meaning to life. Nowadays it’s not so easy to find something you might be looking for. The most important thing, however, is the search itself, the way you take. It’s not so important where it leads. that’s why my characters are always looking for something, maybe only a cat, a sheep or a wife, but that is at least the beginning of a story.

Psychological research has shown that the most reliable route to personal happiness is to make others happy. I have made many patients very happy with successful operations but there have been many terrible failures and most neurosurgeons’ lives are punctuated by periods of deep despair.

How do you get the happy ending? John Irving ought to know. One of my favorite authors, Irving writes these multigenerational epics of fiction that somehow work out in the end. How does he do it? He says, 'I always begin with the last sentence ; then I work my way backwards, through the plot, to where the story should begin.' That sounds like a lot of work, especially compared to the fantasy that great writers sit down and just go where the story takes them. Irving lets us know that good stories and happy endings are more intentional than that. Most 20 something's can't write the last sentence of their lives. But when pressed, they usually can identify things they want in their 30s or 40s or 60s -or things they don't want- and work backward from there. This is how you have your own multigenerational epic with a happy ending. This is how you live your life in real time.

Goals are for losers. Your mind isn’t magic. It’s a moist computer you can program. The most important metric to track is your personal energy. Every skill you acquire doubles your odds of success. Happiness is health plus freedom. Luck can be managed, sort of. Conquer shyness by being a huge phony (in a good way). Fitness is the lever that moves the world. Simplicity transforms ordinary into amazing.

People love happy endings. But not every story has a happy ending. And such stories are mostly forgotten with the thought that sadness is a part of life. Happy stories give hope and sad stories show us the mirror.

she is a story with no ending, happy or sad. She can never belong to anything mortal enough to want her.” Most

Happiness simply forms like a rainbow in the kindest and most grateful hearts.

I used to think that those essentially happy and romantic novels that ended with a wedding were all wrong, that they had left out the most interesting part of the story.

Haven't you noticed, too, on the part of nearly everyone you know, a growing rebellion against the present? And an increasing longing for the past? I have. Never before in all my long life have I heard so many people wish that they lived 'at the turn of the century,' or 'when life was simpler,' or 'worth living,' or 'when you could bring children into the world and count on the future,' or simply 'in the good old days.' People didn't talk that way when I was young! The present was a glorious time! But they talk that way now. For the first time in man's history, man is desperate to escape the present. Our newsstands are jammed with escape literature, the very name of which is significant. Entire magazines are devoted to fantastic stories of escape - to other times, past and future, to other worlds and planets - escape to anywhere but here and now. Even our larger magazines, book publishers and Hollywood are beginning to meet the rising demand for this kind of escape. Yes, there is a craving in the world like a thirst, a terrible mass pressure that you can almost feel, of millions of minds struggling against the barriers of time. I am utterly convinced that this terrible mass pressure of millions of minds is already, slightly but definitely, affecting time itself. In the moments when this happens - when the almost universal longing to escape is greatest - my incidents occur. Man is disturbing the clock of time, and I am afraid it will break. When it does, I leave to your imagination the last few hours of madness that will be left to us; all the countless moments that now make up our lives suddenly ripped apart and chaotically tangled in time. Well, I have lived most of my life; I can be robbed of only a few more years. But it seems too bad - this universal craving to escape what could be a rich, productive, happy world. We live on a planet well able to provide a decent life for every soul on it, which is all ninety-nine of a hundred human beings ask. Why in the world can't we have it? ("I'm Scared")

On May 26th, 2003, Aaron Ralston was hiking, a boulder fell on his right hand, he waited four days, he then amputated his own arm with a pocketknife. On New Year’s Eve, a woman was bungee jumping, the cord broke, she fell into a river and had to swim back to land in crocodile-infested waters with a broken collarbone. Claire Champlin was smashed in the face by a five-pound watermelon being propelled by a slingshot. Mathew Brobst was hit by a javelin. David Striegl was actually punched in the mouth by a kangaroo. The most amazing part of these stories is when asked about the experience they all smiled, shrugged and said “I guess things could’ve been worse.” So go ahead, tell me you’re having a bad day. Tell me about the traffic. Tell me about your boss. Tell me about the job you’ve been trying to quit for the past four years. Tell me the morning is just a townhouse burning to the ground and the snooze button is a fire extinguisher. Tell me the alarm clock stole the keys to your smile, drove it into 7 am and the crash totaled your happiness. Tell me. Tell me how blessed are we to have tragedy so small it can fit on the tips of our tongues. When Evan lost his legs he was speechless. When my cousin was assaulted she didn’t speak for 48 hours. When my uncle was murdered, we had to send out a search party to find my father’s voice. Most people have no idea that tragedy and silence often have the exact same address. When your day is a museum of disappointments, hanging from events that were outside of your control, when you feel like your guardian angel put in his two weeks notice two months ago and just decided not to tell you, when it seems like God is just a babysitter that’s always on the phone, when you get punched in the esophagus by a fistful of life. Remember, every year two million people die of dehydration. So it doesn’t matter if the glass is half full or half empty. There’s water in the cup. Drink it and stop complaining. Muscle is created by lifting things that are designed to weigh us down. When your shoulders are heavy stand up straight and call it exercise. Life is a gym membership with a really complicated cancellation policy. Remember, you will survive, things could be worse, and we are never given anything we can’t handle. When the whole world crumbles, you have to build a new one out of all the pieces that are still here. Remember, you are still here. The human heart beats approximately 4,000 times per hour and each pulse, each throb, each palpitation is a trophy, engraved with the words “You are still alive.” You are still alive. So act like it.

As a rule, however fine and deep a phrase may be, it only affects the indifferent, and cannot fully satisfy those who are happy or unhappy; that is why dumbness is most often the highest expression of happiness or unhappiness; lovers understand each other better when they are silent, and a fervent, passionate speech delivered by the grave only touches outsiders, while to the widow and children of the dead man it seems cold and trivial.

Tortolita, let me tell you a story,” Estevan said. “This is a South American, wild Indian story about heaven and hell.” Mrs. Parsons made a prudish face, and Estevan went on. “If you go visit hell, you will see a room like this kitchen. There is a pot of delicious stew on the table, with the most delicate aroma you can imagine. All around, people sit, like us. Only they are dying of starvation. They are jibbering and jabbering,” he looked extra hard at Mrs. Parsons, “but they cannot get a bit of this wonderful stew God has made for them. Now, why is that?” “Because they’re choking? For all eternity?” Lou Ann asked. Hell, for Lou Ann, would naturally be a place filled with sharp objects and small round foods. “No,” he said. “Good guess, but no. They are starving because they only have spoons with very long handles. As long as that.” He pointed to the mop, which I had forgotten to put away. “With these ridiculous, terrible spoons, the people in hell can reach into the pot but they cannot put the food in their mouths. Oh, how hungry they are! Oh, how they swear and curse each other!” he said, looking again at Virgie. He was enjoying this. “Now,” he went on, “you can go and visit heaven. What? You see a room just like the first one, the same table, the same pot of stew, the same spoons as long as a sponge mop. But these people are all happy and fat.” “Real fat, or do you mean just well-fed?” Lou Ann asked. “Just well-fed,” he said. “Perfectly, magnificently well-fed, and very happy. Why do you think?” He pinched up a chunk of pineapple in his chopsticks, neat as you please, and reached all the way across the table to offer it to Turtle. She took it like a newborn bird.

It is true that on bright days we are happy. That is true because the sun on the eyelids effects chemical changes in the body. The sun also diminishes the pupils to pinpricks, letting the light in less. When we can hardly see we are most likely to fall in love.

Here is to all the brilliant minds that love deeply, for they write the stories that make us dream of true love. Here is to all the visionaries that create a miracle when others give up hope. Here is to all the artists, musicians, actors, singers, songwriters, dancers, screenwriters, philosophers, inventors and poetic hearts that create a perspective of heaven we can experience in this lifetime. But most of all, here is to the wild souls that the world calls broken, insane, abnormal, weird or different because they are the ones that renew our faith, by what they overcome and create, in a world that needs a sign that God doesn’t forget the least of us.

Never before in his life had he known what happiness was. He knew at most some very rare states of numbed contentment. But now he was quivering with happiness and could not sleep for pure bliss. It was as if he had been born a second time; no, not a second time, the first time, for until now he had merely existed like an animal with a most nebulous self-awareness. but after today, he felt as if he finally knew who he really was: nothing less than a genius... He had found the compass for his future life. And like all gifted abominations, for whom some external event makes straight the way down into the chaotic vortex of their souls, Grenouille never again departed from what he believed was the direction fate had pointed him... He must become a creator of scents... the greatest perfumer of all time.

Tessa said, “The natural state of Shadowhunters is battle. When it is always ongoing, there is no time to stop and think that it is not an ideal condition for happiness. Shadowhunters are not suited to a halcyon state, yet we have had that time for the past decade or so. Perhaps we had begun to think ourselves invincible.” “People are only invincible in books,” said Cordelia. “I think you will find most of the time, not even then,” said Tessa. “But at least we can always pick up a book and read it anew. Stories offer a thousand fresh starts.” “The only equivalent in real life is memory,” Tessa said, looking up as Will Herondale came into the room, followed by Cousin Jem. “But memories can be bitter as well as sweet.

One of the most profound changes in my life happened when I got my head around the relationship between gratitude and joy. I always thought that joyful people were grateful people. I mean, why wouldn’t they be? They have all of that goodness to be grateful for. But after spending countless hours collecting stories about joy and gratitude, three powerful patterns emerged: Without exception, every person I interviewed who described living a joyful life or who described themselves as joyful, actively practiced gratitude and attributed their joyfulness to their gratitude practice. Both joy and gratitude were described as spiritual practices that were bound to a belief in human interconnectedness and a power greater than us. People were quick to point out the differences between happiness and joy as the difference between a human emotion that’s connected to circumstances and a spiritual way of engaging with the world that’s connected to practicing gratitude.

The world is full of travellers. Once in a year go to someplace you have never been before. You will meet Confused seekers, Hopeful wanderers, Enthusiastic story-tellers, Happy families. Look into their eyes and stuff your eyes with wonder, live as if you’d drop dead any moment. Look at the world. It’s more beautiful than any dream you'd have ever seen. Make the most beautiful travel diary and open it up your third generation because only your grandchildren will understand what your children will fail to.

When King Lear dies in Act V, do you know what Shakespeare has written? He’s written “He dies.” That’s all, nothing more. No fanfare, no metaphor, no brilliant final words. The culmination of the most influential work of dramatic literature is “He dies.” It takes Shakespeare, a genius, to come up with “He dies.” And yet every time I read those two words, I find myself overwhelmed with dysphoria. And I know it’s only natural to be sad, but not because of the words “He dies,” but because of the life we saw prior to the words. I’ve lived all five of my acts, Mahoney, and I am not asking you to be happy that I must go. I’m only asking that you turn the page, continue reading… and let the next story begin. And if anyone asks what became of me, you relate my life in all its wonder, and end it with a simple and modest “He died.

No,' Dahlia said, 'because I think people like him think work is supposed to be drudgery punctuated by very occasional moments of happiness, but when I say happiness, I mostly mean distraction. You know what I mean?' 'No, please elaborate.' 'Okay, say you go into the break room,' she said, 'and a couple people you like are there, say someone's telling a funny story, you laugh a little, you feel included, everyone's so funny, you go back to your desk with a sort of, I don't know, I guess afterglow would be the word? You go back to your desk with an afterglow, but then by four or five o'clock the day's just turned into yet another day, and you go on like that, looking forward to five o'clock and then the weekend and then your two or three annual weeks of paid vacation time, day in day out, and that's what happens to your life.

The gospel is unintelligible to most people today, especially in the West, because their own particular stories are remote from the story of creation, fall, redemption, and consummation that is narrated in the Bible. Our focus is introspective and narrow, confided to our own immediate knowledge, experience, and intuition. Trying desperately to get others, including God, to make us happy, we cannot seem to catch a glimpse of the real story that gives us a meaningful role.

In the end, people don’t view their life as merely the average of all of its moments—which, after all, is mostly nothing much plus some sleep. For human beings, life is meaningful because it is a story. A story has a sense of a whole, and its arc is determined by the significant moments, the ones where something happens. Measurements of people’s minute-by-minute levels of pleasure and pain miss this fundamental aspect of human existence. A seemingly happy life may be empty. A seemingly difficult life may be devoted to a great cause. We have purposes larger than ourselves. Unlike your experiencing self—which is absorbed in the moment—your remembering self is attempting to recognize not only the peaks of joy and valleys of misery but also how the story works out as a whole. That is profoundly affected by how things ultimately turn out. Why would a football fan let a few flubbed minutes at the end of the game ruin three hours of bliss? Because a football game is a story. And in stories, endings matter. Yet we also recognize that the experiencing self should not be ignored. The peak and the ending are not the only things that count. In favoring the moment of intense joy over steady happiness, the remembering self is hardly always wise. “An inconsistency is built into the design of our minds,” Kahneman observes. “We have strong preferences about the duration of our experiences of pain and pleasure. We want pain to be brief and pleasure to last. But our memory … has evolved to represent the most intense moment of an episode of pain or pleasure (the peak) and the feelings when the episode was at its end. A memory that neglects duration will not serve our preference for long pleasure and short pains.” When our time is limited and we are uncertain about how best to serve our priorities, we are forced to deal with the fact that both the experiencing self and the remembering self matter. We do not want to endure long pain and short pleasure. Yet certain pleasures can make enduring suffering worthwhile. The peaks are important, and so is the ending.

But the fantasy kingdom and trappings of success soon lost their luster, as I discovered that the most prestigious and remunerative of my resume's way stations was also the most tedious and unfulfilling I had ever experienced. This paradox only made me more morose about modernity. Why was I going to watch my hairline recede in front of two-thousand-line spreadsheets staring at me from cold, glowing monitors? Why was everyone in my office apparently so happy to be spending so many hours there, when the things they really cared about - people, pets, pastimes - were all relegated to a few photographs on their desks? That seemed to be the formula: spend the best years of your life in an office with photos of what you really care about.

Hemingway never said any of this. It's all AI-generated bullshit. The hardest lesson I’ve had to learn as an adult is the relentless need to keep going, no matter how shattered I feel inside." This truth is both raw and universal. Life doesn’t pause when our hearts are heavy, our minds are fractured, or our spirits feel like they’re unraveling. It keeps moving—unrelenting, unapologetic—demanding that we move with it. There’s no time to stop, no pause for repair, no moment of stillness where we can gently piece ourselves back together. The world doesn’t wait, even when we need it to. What makes this even harder is that no one really prepares us for it. As children, we grow up on a steady diet of stories filled with happy endings, tales of redemption and triumph where everything always falls into place. But adulthood strips away those comforting narratives. Instead, it reveals a harsh truth: survival isn’t glamorous or inspiring most of the time. It’s wearing a mask of strength when you’re falling apart inside. It’s showing up when all you want is to retreat. It’s choosing to move forward, step by painful step, when your heart begs for rest. And yet, we endure. That’s the miracle of being human—we endure. Somewhere in the depths of our pain, we find reserves of strength we didn’t know we possessed. We learn to hold space for ourselves, to be the comfort we crave, to whisper words of hope when no one else does. Over time, we realize that resilience isn’t loud or grandiose; it’s a quiet defiance, a refusal to let life’s weight crush us entirely. Yes, it’s messy. Yes, it’s exhausting. And yes, there are days when it feels almost impossible to take another step. But even then, we move forward. Each tiny step is proof of our resilience, a reminder that even in our darkest moments, we’re still fighting, still refusing to give up. That fight—that courage—is the quiet miracle of survival.

But no one wants to listen to our sad stories unless they are smoothed over with a joke or nice melody. And even then, not always. No one wants to hear a woman talking or writing about pain in a way that suggests that it doesn't end. Without a pat solution, silver lining, or happy ending we're just complainers -- downers who don't realize how good we actually have it. Men's pain and existential angst are the stuff of myth and legends and narratives that shape everything we do, but women's pain is a backdrop- a plot development to push the story along for the real protagonists. Disrupting that story means we're needy or shellfish, or worst of all, man-haters - as if after all men have done to women over the ages the mere act of not liking them for it is most offensive.

Those three things - autonomy, complexity, and a connection between effort and reward - are, most people agree, the three qualities that work has to have if it is to be satisfying. It is not how much money we make that ultimately makes us happy between nine and five. It's whether our work fulfills us. If I offered you a choice between being an architect for $75,000 a year and working in a tollbooth every day for the rest of your life for $100,000 a year, which would you take? I'm guessing the former, because there is complexity, autonomy, and a relationship between effort and reward in doing creative work, and that's worth more to most us us than money.

So if you ask me if I'm sad, I'll say yes, I'm sadder than I've ever been in my life. And if you ask me if I'm angry, I'll say definitely, because I feel like he's been stolen from me. But most importantly, I'm happy. Happy that I was lucky enough to call him my dad and my friend. So happy that it was worth all the struggle, and the fear, and the pain, because without all of that, you can never truly say you experienced the best bits.

I especially loved the Old Testament. Even as a kid I had a sense of it being slightly illicit. As though someone had slipped an R-rated action movie into a pile of Disney DVDs. For starters Adam and Eve were naked on the first page. I was fascinated by Eve's ability to always stand in the Garden of Eden so that a tree branch or leaf was covering her private areas like some kind of organic bakini. But it was the Bible's murder and mayhem that really got my attention. When I started reading the real Bible I spent most of my time in Genesis Exodus 1 and 2 Samuel and 1 and 2 Kings. Talk about violent. Cain killed Abel. The Egyptians fed babies to alligators. Moses killed an Egyptian. God killed thousands of Egyptians in the Red Sea. David killed Goliath and won a girl by bringing a bag of two hundred Philistine foreskins to his future father-in-law. I couldn't believe that Mom was so happy about my spending time each morning reading about gruesome battles prostitutes fratricide murder and adultery. What a way to have a "quiet time." While I grew up with a fairly solid grasp of Bible stories I didn't have a clear idea of how the Bible fit together or what it was all about. I certainly didn't understand how the exciting stories of the Old Testament connected to the rather less-exciting New Testament and the story of Jesus. This concept of the Bible as a bunch of disconnected stories sprinkled with wise advice and capped off with the inspirational life of Jesus seems fairly common among Christians. That is so unfortunate because to see the Bible as one book with one author and all about one main character is to see it in its breathtaking beauty.

They said of him, about the city that night, that it was the peacefullest man's face ever beheld there. Many added that he looked sublime and prophetic. One of the most remarkable sufferers by the same axe---a woman---had asked at the foot of the same scaffold, not long before, to be allowed to write down the thoughts that were inspiring her. If he had given an utterance to his, and they were prophetic, they would have been these: "I see Barsad, and Cly, Defarge, The Vengeance, the Juryman, the Judge, long ranks of the new oppressors who have risen on the destruction of the old, perishing by this retributive instrument, before it shall cease out of its present use. I see a beautiful city and a brilliant people rising from this abyss, and, in their struggles to be truly free, in their triumphs and defeats, through long years to come, I see the evil of this time and of the previous time of which this is the natural birth, gradually making expiation for itself and wearing out. "I see the lives for which I lay down my life, peaceful, useful, prosperous and happy, in that England which I shall see no more. I see Her with a child upon her bosom, who bears my name. I see her father, aged and bent, but otherwise restored, and faithful to all men in his healing office, and at peace. I see the good old man, so long their friend, in ten years' time enriching them with all he has, and passing tranquilly to his reward. "I see that I hold a sanctuary in their hearts, and in the hearts of their descendants, generations hence. I see her, an old woman weeping for me on the anniversary of this day. I see her and her husband, their course done, lying side by side in their last earthly bed, and I know that each was not more honoured and held sacred in the other's soul, than I was in the souls of both. "I see that child who lay upon her bosom and who bore my name, a man winning his way up in that path of life which once was mine. I see him winning it so well, that my name is made illustrious there by the light of his. I see the blots I threw upon it, faded away. I see him, foremost of just judges and honoured men, brining a boy of my name, with a forehead that I know and golden hair, to this place---then fair to look upon, with not a trace of this day's disfigurement---and I hear him tell the child my story, with a tender and faltering voice. "It is a far, far better thing that I do, than I have ever done; it is a far, far better rest that I go to than I have ever known.

life is much like a movie we walk into well after its opening scene, and we will have to step out long before most of the story lines reach their conclusions. We are acutely aware that we need to know a great deal if we are to understand the few confusing minutes that we do watch. Of course, we don’t know exactly what it is that we don’t know, so we can’t frame the question well. We ask, “What is the meaning of life?

Is that shooting star just a happy accident or has the universe had it planned for a thousand years?” He tilted his face to the sky, his eyes tracking an imaginary star as it screamed to earth. He looked back to her. “Either way, you can’t stop it. You can beg it to slow down or you can just enjoy the show.” “Am I the star in this story or you?” Blake wrinkled his nose and chuckled. “Was that a bad analogy? I meant we’re the star, Livia. Us. This.” He shrugged his shoulders like it was the most obvious thing in the world. “Us being in the same atmosphere is either a great cosmic catastrophe or the most serendipitous rendezvous.

For the most part, each day listed a different rendition of "Justin ate well" and "Justin took a great nap". Every now and then they noted Justin doing unusual things, like biting. I was embarrassed to read "Justin is biting his friends again" or "Justin did better with biting and only bit one boy". Other than that, though, my son was a pretty happy-go-lucky kid.

The point I’m trying to make is that I am the most unpleasant, rude, ignorant, and all-around obnoxious arsehole that anyone could possibly have the misfortune to meet. I am dismissive of the virtuous, unaware of the beautiful, and uncomprehending in the face of the happy. So if I didn’t understand I was being asked to be the best man, it is because I never expected to be anybody’s best friend, and certainly not the best friend of the bravest and kindest and wisest human being I have ever had the good fortune of knowing. John, I am a ridiculous man, redeemed only by the warmth and constancy of your friendship. But as I am apparently your best friend, I cannot congratulate you on your choice of companion. Actually, now I can. Mary, when I say you deserve this man, it is the highest compliment of which I am capable. John, you have endured war, and injury, and tragic loss — so sorry again about that last one. So know this: Today, you sit between the woman you have made your wife and the man you have saved. In short, the two people who love you most in all this world. And I know I speak for Mary as well when I say we will never let you down, and we have a lifetime ahead to prove that. Now, on to some funny stories about John...

One of the things I miss the most about being a little kid is that when you’re little, all the movies you watch have happy endings. Dorothy goes back to Kansas. Charlie gets the chocolate factory. Edmund redeems himself. I like that. I like happy endings. But, as you get older, you start seeing that sometimes stories don’t have happy endings. Sometimes they even have sad endings. Of course, that makes for more interesting storytelling, because you don’t know what’s going to happen. But it’s also kind of scary.

We have been most successful, however, when our patients return to their homes and get on with their lives and never need to see us again. They are grateful, no doubt, but happy to put us and the horror of their illness behind them. Perhaps they never quite realized just how dangerous the operation had been and how lucky they were to have recovered so well. Whereas the surgeon, for a while, has known heaven, having come very close to hell.

It is relatively easy to accept that money is an intersubjective reality. Most people are also happy to acknowledge that ancient Greek gods, evil empires and the values of alien cultures exist only in the imagination. Yet we don't want to accept that our God, our nation or our values are mere fictions, because these are the things that give meaning to our lives. We want to believe that our lives have some objective meaning, and that our sacrifices matter to something beyond the stories in our head. Yet in truth the lives of most people have meaning only within the network of stories they tell one another.

One of the biggest - and I would guess most common - mistakes parents make is to transfer their own childhood shit onto their kids. Whatever their joys and agonies were growing up, they assume will be exactly the same for their children, and they let it guide their parenting. I can see the same dumb instincts in myself. When I first started hanging out with my old boyfriend's kids, I found it depressing because I would just look at them and think of how miserable they must be, and how totally alone they must feel. To me, that's what childhood meant. But the truth was that they were fine. Happy-go-lucky, even.

In those moments of unnaming when we have lost ourselves, we must remember to return to our past redemptions to find God's mark of glory on our abandonment, betrayal, and shame. We wrongly believe that we will be happy if we can escape the past. But without our past we are hollow and plastic beings who have only common names and conventional stories. When we enter into our story at the point we lost our name, we are most likely to hear the whisper of our new name.

I loathed being sixty-four, and I will hate being sixty-five. I don’t let on about such things in person; in person, I am cheerful and Pollyannaish. But the honest truth is that it’s sad to be over sixty. The long shadows are everywhere—friends dying and battling illness. A miasma of melancholy hangs there, forcing you to deal with the fact that your life, however happy and successful, has been full of disappointments and mistakes, little ones and big ones. There are dreams that are never quite going to come true, ambitions that will never quite be realized. There are, in short, regrets. Edith Piaf was famous for singing a song called “Non, je ne regrette rien.” It’s a good song. I know what she meant. I can get into it; I can make a case that I regret nothing. After all, most of my mistakes turned out to be things I survived, or turned into funny stories, or, on occasion, even made money from. But

To finally surrender ourselves to healing, we have to have three spaces opened up within us - and all at the same time: our opinionated head, our closed-down heart, and our defensive and defended body. That is the summary work of spirituality - and it is indeed work. Yes, it is also the work of “a Power greater than ourselves,” and it will lead to a great luminosity and depth of seeing. That is why true faith is one of the most holistic and free actions a human can perform. It leads to such broad and deep perception that most traditions would just call it “light.” Remember, Jesus said that we also are the light of the world (Matthew 5:14), as well as saying it about himself (John 8:12). Strange that we see light in him but do not imitate him in seeing the same light in ourselves. Such luminous seeing is quite the opposite of the closed-minded, dead-hearted, body-denying thing that much religion has been allowed to become. As you surely have heard before, “Religion is lived by people who are afraid of hell. Spirituality is lived by people who have been through hell and come out enlightened.” The innocuous mental belief systems of much religion are probably the major cause of atheism in the world today, because people see that religion has not generally created people who are that different, more caring, or less prejudiced than other people. In fact, they are often worse because they think they have God on their small side. I wish I did not have to say this, but religion either produces the very best people or the very worst. Jesus makes this point in many settings and stories. Mere mental belief systems split people apart, whereas actual faith puts all our parts (body, heart, and head) on notice and on call. Honestly, it takes major surgery and much of one’s life to get head, heart, and body to put down their defenses, their false programs for happiness, and their many forms of resistance to what is right in front of them. This is the meat and muscle of the whole conversion process.

I have to admit we are locked in the most exquisite mysterious muck. This muck heaves and palpitates. It is multi-directional and has a mayor. To describe it takes many hundreds of thousands of words. Our muck is only a part of a much greater muck -- the nation-state -- which is itself the creation of that muck of mucks, human consciousness. Of course all these things also have a touch of sublimity -- as when Moonbelly sings, for example, or all the lights go out. What a happy time that was, when all the electricity went away! If only we could re-create that paradise! By, for instance, all forgetting to pay our electric bills at the same time. All nine million of us. Then we'd all get those little notices that say unless we remit within five days the lights will go out. We all stand up from our chairs with the notice in ours hands. The same thought drifts across the furrowed surface of nine million minds. We wink at each other, through the walls.

If he had but a little more brains, she thought to herself, I might make something of him; but she never let him perceive the opinion she had of him; listened with indefatigable complacency to his stories of the stable and the mess; laughed at all his jokes...When he came home, she was alert and happy; when he went out she pressed him to go; when he stayed at home, she played and sang for him, made him good drinks, superintended his dinner, warmed his slippers, and steeped his soul in comfort. The best of women {I have heard my grandmother say) are hypocrites. We don't know how much they hide from us: how watchful they are when they seem most artless and confidential: how often those frank smile which they wear so easily are traps to cajole or elude or disarm--I don't mean in your mere coquettes, but your domestic models and paragons of female virute.

Love hurts. Think back over romance novels you’ve loved or the genre-defining books that drive our industry. The most unforgettable stories and characters spring from crushing opposition. What we remember about romance novels is the darkness that drives them. Three hundred pages of folks being happy together makes for a hefty sleeping pill, but three hundred pages of a couple finding a way to be happy in the face of impossible odds makes our hearts soar. In darkness, we are all alone. So don’t just make love, make anguish for your characters. As you structure a story, don’t satisfy your hero’s desires, thwart them. Make sure your solutions create new problems. Nurture your characters doubts and despair. Make them earn the happy ending they want, even better…make them deserve it. Delay and disappointment charge situations and validate character growth. Misery accompanies love. It’s no accident that many of the stories we think of as timeless romances in Western Literature are fiercely tragic: Romeo and Juliet, Tristan and Isolde, Cupid and Psyche… the pain in them drags us back again and again, hoping that this time we’ll find a way out of the dark. Only if you let your characters get lost will we get lost in them. And that, more than anything else, is what romance can and should do for its protagonists and its readers: lead us through the labyrinth, skirt the monstrous despair roaming its halls, and find our way into daylight.

Following Homo sapiens, domesticated cattle, pigs and sheep are the second, third and fourth most widespread large mammals in the world. From a narrow evolutionary perspective, which measures success by the number of DNA copies, the Agricultural Revolution was a wonderful boon for chickens, cattle, pigs and sheep. Unfortunately, the evolutionary perspective is an incomplete measure of success. It judges everything by the criteria of survival and reproduction, with no regard for individual suffering and happiness. Domesticated chickens and cattle may well be an evolutionary success story, but they are also among the most miserable creatures that ever lived. The domestication of animals was founded on a series of brutal practices that only became crueller with the passing of the centuries. The natural lifespan of wild chickens is about seven to twelve years, and of cattle about twenty to twenty-five years. In the wild, most chickens and cattle died long before that, but they still had a fair chance of living for a respectable number of years. In contrast, the vast majority of domesticated chickens and cattle are slaughtered at the age of between a few weeks and a few months, because this has always been the optimal slaughtering age from an economic perspective. (Why keep feeding a cock for three years if it has already reached its maximum weight after three months?) Egg-laying hens, dairy cows and draught animals are sometimes allowed to live for many years. But the price is subjugation to a way of life completely alien to their urges and desires. It’s reasonable to assume, for example, that bulls prefer to spend their days wandering over open prairies in the company of other bulls and cows rather than pulling carts and ploughshares under the yoke of a whip-wielding ape. In order for humans to turn bulls, horses, donkeys and camels into obedient draught animals, their natural instincts and social ties had to be broken, their aggression and sexuality contained, and their freedom of movement curtailed. Farmers developed techniques such as locking animals inside pens and cages, bridling them in harnesses and leashes, training them with whips and cattle prods, and mutilating them. The process of taming almost always involves the castration of males. This restrains male aggression and enables humans selectively to control the herd’s procreation.

And then there will be the times when I see you laughing. Like the time you’ll be playing with the neighbor’s puppy, poking your hands through the chain-link fence separating our back yards, and you’ll be laughing so hard you’ll start hiccupping. The puppy will run inside the neighbor’s house, and your laughter will gradually subside, letting you catch your breath. Then the puppy will come back to the fence to lick your fingers again, and you’ll shriek and start laughing again. It will be the most wonderful sound I could ever imagine, a sound that makes me feel like a fountain, or a wellspring.

You kissed me, and I opened my eyes and thought you were Death. You were the most beautiful thing I had ever seen, and I clung to the memory of you because it gave me comfort—the only bit of happiness I had ever had. You were my secret fantasy, my lover. My story… Lord Death is you, and the woman he stalks…is me.” “Why have you come,” he asked, “when you now know the truth?” “Because when you saved me, you forged a link between us. I don’t believe it will ever break.” “Bella,” he whispered, “I couldn’t allow you to take your life. Couldn’t bear the thought of existing in a world that you did not.

The word “coherence” literally means holding or sticking together, but it is usually used to refer to a system, an idea, or a worldview whose parts fit together in a consistent and efficient way. Coherent things work well: A coherent worldview can explain almost anything, while an incoherent worldview is hobbled by internal contradictions. … Whenever a system can be analyzed at multiple levels, a special kind of coherence occurs when the levels mesh and mutually interlock. We saw this cross-level coherence in the analysis of personality: If your lower-level traits match up with your coping mechanisms, which in turn are consistent with your life story, your personality is well integrated and you can get on with the business of living. When these levels do not cohere, you are likely to be torn by internal contradictions and neurotic conflicts. You might need adversity to knock yourself into alignment. And if you do achieve coherence, the moment when things come together may be one of the most profound of your life. … Finding coherence across levels feels like enlightenment, and it is crucial for answering the question of purpose within life. People are multilevel systems in another way: We are physical objects (bodies and brains) from which minds somehow emerge; and from our minds, somehow societies and cultures form. To understand ourselves fully we must study all three levels—physical, psychological, and sociocultural. There has long been a division of academic labor: Biologists studied the brain as a physical object, psychologists studied the mind, and sociologists and anthropologists studied the socially constructed environments within which minds develop and function. But a division of labor is productive only when the tasks are coherent—when all lines of work eventually combine to make something greater than the sum of its parts. For much of the twentieth century that didn’t happen — each field ignored the others and focused on its own questions. But nowadays cross-disciplinary work is flourishing, spreading out from the middle level (psychology) along bridges (or perhaps ladders) down to the physical level (for example, the field of cognitive neuroscience) and up to the sociocultural level (for example, cultural psychology). The sciences are linking up, generating cross-level coherence, and, like magic, big new ideas are beginning to emerge. Here is one of the most profound ideas to come from the ongoing synthesis: People gain a sense of meaning when their lives cohere across the three levels of their existence.

It was like this: you were happy, then you were sad, then happy again, then not. It went on. You were innocent or you were guilty. Actions were taken, or not. At times you spoke, at other times you were silent. Mostly, it seems you were silent—what could you say? Now it is almost over. Like a lover, your life bends down and kisses your life. It does this not in forgiveness— between you, there is nothing to forgive— but with the simple nod of a baker at the moment he sees the bread is finished with transformation. Eating, too, is a thing now only for others. It doesn't matter what they will make of you or your days: they will be wrong, they will miss the wrong woman, miss the wrong man, all the stories they tell will be tales of their own invention. Your story was this: you were happy, then you were sad, you slept, you awakened. Sometimes you ate roasted chestnuts, sometimes persimmons.

Most of Jacks' books were crookedly stacked and next to volumes without any apparent reason, except for a small collection of the last book she'd have expected to find here: The Ballad of the Archer and the Fox. Something warmed inside of her at the sight of so many copies of her favourite storybook. Jacks owned seven volumes, ranging from old to very old. Positioned more precisely than anything else in his den, they sat side by set, on the tip-top of the shelf, the sort of place where a person stored books they didn't want anyone else touching. What was all this about? ... Evangeline reached for the first volume- she knew she was being distracted. But all she wanted was to look at the last page and see what sort of ending the story had. She wanted to know if it had a happy ending- if the Archer kissed his Fox girl or if he killed her. And maybe seeing all these books felt like a sign. She was starting to think that sometimes she imagined things were signs when they weren't. But that didn't mean they were not actual signs. She opened the first book, but the pages in the back were all ripped out. And unfortunately, she did not have better luck with any of the other volumes. Every copy fought her. One book kept falling from her hands every time she tried to open it. Another book only had blank pages at the end.

Well it seems to me that there are books that tell stories, and then there are books that tell truths...," I began. "Go on," she said "The first kind, they show you life like you want it to be. With villains getting what they deserve and the hero seeing what a fool he's been and marrying the heroine and happy ending and all that. Like Sense and Sensibility or Persuasion. But the second kind, they show you life more like it is. Like in Huckleberry Finn where Huck's pa is a no-good drunk and Jim suffers so. The first kind makes you cheerful and contented, but the second kind shakes you up." "People like happy ending, Mattie. They don't want to be shaken up." "I guess not, ma'am. It's just that there are no Captain Wentworths, are there? But there are plenty of Pap Finns. And things go well for Anne Elliot in the end, but they don't go well for most people." My voice trembled as I spoke, as it did whenever I was angry. "I feel let down sometimes. The people in the books-the heroes- they're always so...heroic. And I try to be, but..." "...you're not," Lou said, licking deviled ham off her fingers. "...no, I'm not. People in books are good and noble and unselfish, and people aren't that way... and I feel, well... hornswoggled sometimes. By Jane Austen and Charles Dickens and Louisa May Alcott. Why do writers make things sugary when life isn't that way?" I asked too loudly. "Why don't they tell the truth? Why don't they tell how a pigpen looks after the sow's eaten her children? Or how it is for a girl when her baby won't come out? Or that cancer has a smell to it? All those books, Miss Wilcox," I said, pointing at a pile of them," and I bet not one of them will tell you what cancer smells like. I can, though. It stinks. Like meat gone bad and dirty clothes and bog water all mixed together. Why doesn't anyone tell you that?" No one spoke for a few seconds. I could hear the clock ticking and the sound of my own breathing. Then Lou quietly said, "Cripes, Mattie. You oughtn't to talk like that." I realized then that Miss Wilcox had stopped smiling. Her eyes were fixed om me, and I was certain she'd decided I was morbid and dispiriting like Miss Parrish had said and that I should leave then and there. "I'm sorry, Miss Wilcox," I said, looking at the floor. "I don't mean to be coarse. I just... I don't know why I should care what happens to people in a drawing room in London or Paris or anywhere else when no one in those places cares what happens to people in Eagle Bay." Miss Wilcox's eyes were still fixed on me, only now they were shiny. Like they were the day I got my letter from Barnard. "Make them care, Mattie," she said softly. "And don't you ever be sorry.

By Jove, it's great! Walk along the streets on some spring morning. The little women, daintily tripping along, seem to blossom out like flowers. What a delightful, charming sight! The dainty perfume of violet is everywhere. The city is gay, and everybody notices the women. By Jove, how tempting they are in their light, thin dresses, which occasionally give one a glimpse of the delicate pink flesh beneath! "One saunters along, head up, mind alert, and eyes open. I tell you it's great! You see her in the distance, while still a block away; you already know that she is going to please you at closer quarters. You can recognize her by the flower on her hat, the toss of her head, or her gait. She approaches, and you say to yourself: 'Look out, here she is!' You come closer to her and you devour her with your eyes. "Is it a young girl running errands for some store, a young woman returning from church, or hastening to see her lover? What do you care? Her well-rounded bosom shows through the thin waist. Oh, if you could only take her in your arms and fondle and kiss her! Her glance may be timid or bold, her hair light or dark. What difference does it make? She brushes against you, and a cold shiver runs down your spine. Ah, how you wish for her all day! How many of these dear creatures have I met this way, and how wildly in love I would have been had I known them more intimately. "Have you ever noticed that the ones we would love the most distractedly are those whom we never meet to know? Curious, isn't it? From time to time we barely catch a glimpse of some woman, the mere sight of whom thrills our senses. But it goes no further. When I think of all the adorable creatures that I have elbowed in the streets of Paris, I fairly rave. Who are they! Where are they? Where can I find them again? There is a proverb which says that happiness often passes our way; I am sure that I have often passed alongside the one who could have caught me like a linnet in the snare of her fresh beauty.

The Idiot. I have read it once, and find that I don't remember the events of the book very well--or even all the principal characters. But mostly the 'portrait of a truly beautiful person' that dostoevsky supposedly set out to write in that book. And I remember how Myshkin seemed so simple when I began the book, but by the end, I realized how I didn't understand him at all. the things he did. Maybe when I read it again it will be different. But the plot of these dostoevsky books can hold such twists and turns for the first-time reader-- I guess that's b/c he was writing most of these books as serials that had to have cliffhangers and such. But I make marks in my books, mostly at parts where I see the author's philosophical points standing in the most stark relief. My copy of Moby Dick is positively full of these marks. The Idiot, I find has a few... Part 3, Section 5. The sickly Ippolit is reading from his 'Explanation' or whatever its called. He says his convictions are not tied to him being condemned to death. It's important for him to describe, of happiness: "you may be sure that Columbus was happy not when he had discovered America, but when he was discovering it." That it's the process of life--not the end or accomplished goals in it--that matter. Well. Easier said than lived! Part 3, Section 6. more of Ippolit talking--about a christian mindset. He references Jesus's parable of The Word as seeds that grow in men, couched in a description of how people are interrelated over time; its a picture of a multiplicity. Later in this section, he relates looking at a painting of Christ being taken down from the cross, at Rogozhin's house. The painting produced in him an intricate metaphor of despair over death "in the form of a huge machine of the most modern construction which, dull and insensible, has aimlessly clutched, crushed, and swallowed up a great priceless Being, a Being worth all nature and its laws, worth the whole earth, which was created perhaps solely for the sake of the advent of this Being." The way Ippolit's ideas are configured, here, reminds me of the writings of Gilles Deleuze. And the phrasing just sort of remidns me of the way everyone feels--many people feel crushed by the incomprehensible machine, in life. Many people feel martyred in their very minor ways. And it makes me think of the concept that a narrative religion like Christianity uniquely allows for a kind of socialized or externalized, shared experience of subjectivity. Like, we all know the story of this man--and it feels like our own stories at the same time. Part 4, Section 7. Myshkin's excitement (leading to a seizure) among the Epanchin's dignitary guests when he talks about what the nobility needs to become ("servants in order to be leaders"). I'm drawn to things like this because it's affirming, I guess, for me: "it really is true that we're absurd, that we're shallow, have bad habits, that we're bored, that we don't know how to look at things, that we can't understand; we're all like that." And of course he finds a way to make that into a good thing. which, it's pointed out by scholars, is very important to Dostoevsky philosophy--don't deny the earthly passions and problems in yourself, but accept them and incorporate them into your whole person. Me, I'm still working on that one.

I think people like him think work is supposed to be drudgery punctuated by very occasional moments of happiness, but when I say happiness, I mostly mean distraction. You know what I mean?” “No, please elaborate.” “Okay, say you go into the break room,” she said, “and a couple people you like are there, say someone’s telling a funny story, you laugh a little, you feel included, everyone’s so funny, you go back to your desk with a sort of, I don’t know, I guess afterglow would be the word? You go back to your desk with an afterglow, but then by four or five o’clock the day’s just turned into yet another day, and you go on like that, looking forward to five o’clock and then the weekend and then your two or three annual weeks of paid vacation time, day in day out, and that’s what happens to your life.” “Right,” Clark said. He was filled in that moment with an inexpressible longing. The previous day he’d gone into the break room and spent five minutes laughing at a colleague’s impression of a Daily Show bit. “That’s what passes for a life, I should say. That’s what passes for happiness, for most people. Guys like Dan, they’re like sleepwalkers,” she said, “and nothing ever jolts them awake.

Most of these stories are on the tragic side. But the reader must not suppose that the incidents I have narrated were of common occurrence. The vast majority of these people, government servants, planters, and traders, who spent their working lives in Malaya were ordinary people ordinarily satisfied with their station in life. They did the jobs they were paid to do more or less competently,. They were as happy with their wives as are most married couples. They led humdrum lives and did very much the same things every day. Sometimes by way of a change they got a little shooting; but at a rule, after they had done their day's work, they played tennis if there were people to play with, went to the club at sundown if there was a club in the vicinity, drank in moderation, and played bridge. They had their little tiffs, their little jealousies, their little flirtations, their little celebrations. They were good, decent, normal people. I respect, and even admire, such people, but they are not the sort of people I can write stories about. I write stories about people who have some singularity of character which suggests to me that they may be capable of behaving in such a way as to give me an idea that I can make use of, or about people who by some accident or another, accident of temperament, accident of environment, have been involved in unusual contingencies. But, I repeat, they are the exception.

HAZEL WASN’T PROUD OF CRYING. After the tunnel collapsed, she wept and screamed like a two-year-old throwing a tantrum. She couldn’t move the debris that separated her and Leo from the others. If the earth shifted any more, the entire complex might collapse on their heads. Still, she pounded her fists against the stones and yelled curses that would’ve earned her a mouth-washing with lye soap back at St. Agnes Academy. Leo stared at her, wide-eyed and speechless. She wasn’t being fair to him. The last time the two of them had been together, she’d zapped him into her past and shown him Sammy, his great-grandfather—Hazel’s first boyfriend. She’d burdened him with emotional baggage he didn’t need, and left him so dazed they had almost gotten killed by a giant shrimp monster. Now here they were, alone again, while their friends might be dying at the hands of a monster army, and she was throwing a fit. “Sorry.” She wiped her face. “Hey, you know…” Leo shrugged. “I’ve attacked a few rocks in my day.” She swallowed with difficulty. “Frank is…he’s—” “Listen,” Leo said. “Frank Zhang has moves. He’s probably gonna turn into a kangaroo and do some marsupial jujitsu on their ugly faces.” He helped her to her feet. Despite the panic simmering inside her, she knew Leo was right. Frank and the others weren’t helpless. They would find a way to survive. The best thing she and Leo could do was carry on. She studied Leo. His hair had grown out longer and shaggier, and his face was leaner, so he looked less like an imp and more like one of those willowy elves in the fairy tales. The biggest difference was his eyes. They constantly drifted, as if Leo was trying to spot something over the horizon. “Leo, I’m sorry,” she said. He raised an eyebrow. “Okay. For what?” “For…” She gestured around her helplessly. “Everything. For thinking you were Sammy, for leading you on. I mean, I didn’t mean to, but if I did—” “Hey.” He squeezed her hand, though Hazel sensed nothing romantic in the gesture. “Machines are designed to work.” “Uh, what?” “I figure the universe is basically like a machine. I don’t know who made it, if it was the Fates, or the gods, or capital-G God, or whatever. But it chugs along the way it’s supposed to most of the time. Sure, little pieces break and stuff goes haywire once in a while, but mostly…things happen for a reason. Like you and me meeting.” “Leo Valdez,” Hazel marveled, “you’re a philosopher.” “Nah,” he said. “I’m just a mechanic. But I figure my bisabuelo Sammy knew what was what. He let you go, Hazel. My job is to tell you that it’s okay. You and Frank—you’re good together. We’re all going to get through this. I hope you guys get a chance to be happy. Besides, Zhang couldn’t tie his shoes without your help.” “That’s mean,” Hazel chided, but she felt like something was untangling inside her—a knot of tension she’d been carrying for weeks. Leo really had changed. Hazel was starting to think she’d found a good friend. “What happened to you when you were on your own?” she asked. “Who did you meet?” Leo’s eye twitched. “Long story. I’ll tell you sometime, but I’m still waiting to see how it shakes out.” “The universe is a machine,” Hazel said, “so it’ll be fine.” “Hopefully.” “As long as it’s not one of your machines,” Hazel added. “Because your machines never do what they’re supposed to.” “Yeah, ha-ha.” Leo summoned fire into his hand. “Now, which way, Miss Underground?” Hazel scanned the path in front of them. About thirty feet down, the tunnel split into four smaller arteries, each one identical, but the one on the left radiated cold. “That way,” she decided. “It feels the most dangerous.” “I’m sold,” said Leo. They began their descent.

My concern with democracy is highly specific. It begins in observing the remarkable fact that, while democracy means a government accountable to the electorate, our rulers now make us accountable to them. Most Western governments hate me smoking, or eating the wrong kind of food, or hunting foxes, or drinking too much, and these are merely the surface disapprovals, the ones that provoke legislation or public campaigns. We also borrow too much money for our personal pleasures, and many of us are very bad parents. Ministers of state have been known to instruct us in elementary matters, such as the importance of reading stories to our children. Again, many of us have unsound views about people of other races, cultures, or religions, and the distribution of our friends does not always correspond, as governments think that it ought, to the cultural diversity of our society. We must face up to the grim fact that the rulers we elect are losing patience with us. No philosopher can contemplate this interesting situation without beginning to reflect on what it can mean. The gap between political realities and their public face is so great that the term “paradox” tends to crop up from sentence to sentence. Our rulers are theoretically “our” representatives, but they are busy turning us into the instruments of the projects they keep dreaming up. The business of governments, one might think, is to supply the framework of law within which we may pursue happiness on our own account. Instead, we are constantly being summoned to reform ourselves. Debt, intemperance, and incompetence in rearing our children are no doubt regrettable, but they are vices, and left alone, they will soon lead to the pain that corrects. Life is a better teacher of virtue than politicians, and most sensible governments in the past left moral faults to the churches. But democratic citizenship in the twenty-first century means receiving a stream of improving “messages” from politicians. Some may forgive these intrusions because they are so well intentioned. Who would defend prejudice, debt, or excessive drinking? The point, however, is that our rulers have no business telling us how to live. They are tiresome enough in their exercise of authority—they are intolerable when they mount the pulpit. Nor should we be in any doubt that nationalizing the moral life is the first step towards totalitarianism. We might perhaps be more tolerant of rulers turning preachers if they were moral giants. But what citizen looks at the government today thinking how wise and virtuous it is? Public respect for politicians has long been declining, even as the population at large has been seduced into demanding political solutions to social problems. To demand help from officials we rather despise argues for a notable lack of logic in the demos. The statesmen of eras past have been replaced by a set of barely competent social workers eager to take over the risks of our everyday life. The electorates of earlier times would have responded to politicians seeking to bribe us with such promises with derision. Today, the demos votes for them.

There is a special pleasure in the irony of a moralist brought down for the very moral failings he has condemned. It’s the pleasure of a well-told joke. Some jokes are funny as one-liners, but most require three verses: three guys, say, who walk into a bar one at a time, or a priest, a minister, and a rabbi in a lifeboat. The first two set the pattern, and the third violates it. With hypocrisy, the hypocrite’s preaching is the setup, the hypocritical action is the punch line. Scandal is great entertainment because it allows people to feel contempt, a moral emotion that gives feelings of moral superiority while asking nothing in return. With contempt you don’t need to right the wrong (as with anger) or flee the scene (as with fear or disgust). And best of all, contempt is made to share. Stories about the moral failings of others are among the most common kinds of gossip,3 they are a staple of talk radio, and they offer a ready way for people to show that they share a common moral orientation. Tell an acquaintance a cynical story that ends with both of you smirking and shaking your heads and voila, you’ve got a bond.

Psychologists often approach personality by measuring basic traits such as the “big five”: neuroticism, extroversion, openness to new experiences, agreeableness (warmth/niceness), and conscientiousness.15 These traits are facts about the elephant, about a person’s automatic reactions to various situations. They are fairly similar between identical twins reared apart, indicating that they are influenced in part by genes, although they are also influenced by changes in the conditions of one’s life or the roles one plays, such as becoming a parent.16 But psychologist Dan McAdams has suggested that personality really has three levels... The third level of personality is that of the “life story.” Human beings in every culture are fascinated by stories; we create them wherever we can. (See those seven stars up there? They are seven sisters who once . . . ) It’s no different with our own lives. We can’t stop ourselves from creating what McAdams describes as an “evolving story that integrates a reconstructed past, perceived present, and anticipated future into a coherent and vitalizing life myth.”18 Although the lowest level of personality is mostly about the elephant, the life story is written primarily by the rider. You create your story in consciousness as you interpret your own behavior, and as you listen to other people’s thoughts about you. The life story is not the work of a historian—remember that the rider has no access to the real causes of your behavior; it is more like a work of historical fiction that makes plenty of references to real events and connects them by dramatizations and interpretations that might or might not be true to the spirit of what happened. Adversity may be necessary for growth because it forces you to stop speeding along the road of life, allowing you to notice the paths that were branching off all along, and to think about where you really want to end up.

One," said the recording secretary. "Jesus wept," answered Leon promptly. There was not a sound in the church. You could almost hear the butterflies pass. Father looked down and laid his lower lip in folds with his fingers, like he did sometimes when it wouldn't behave to suit him. "Two," said the secretary after just a breath of pause. Leon looked over the congregation easily and then fastened his eyes on Abram Saunders, the father of Absalom, and said reprovingly: "Give not sleep to thine eyes nor slumber to thine eyelids." Abram straightened up suddenly and blinked in astonishment, while father held fast to his lip. "Three," called the secretary hurriedly. Leon shifted his gaze to Betsy Alton, who hadn't spoken to her next door neighbour in five years. "Hatred stirreth up strife," he told her softly, "but love covereth all sins." Things were so quiet it seemed as if the air would snap. "Four." The mild blue eyes travelled back to the men's side and settled on Isaac Thomas, a man too lazy to plow and sow land his father had left him. They were not so mild, and the voice was touched with command: "Go to the ant, thou sluggard, consider her ways and be wise." Still that silence. "Five," said the secretary hurriedly, as if he wished it were over. Back came the eyes to the women's side and past all question looked straight at Hannah Dover. "As a jewel of gold in a swine's snout, so is a fair woman without discretion." "Six," said the secretary and looked appealingly at father, whose face was filled with dismay. Again Leon's eyes crossed the aisle and he looked directly at the man whom everybody in the community called "Stiff-necked Johnny." I think he was rather proud of it, he worked so hard to keep them doing it. "Lift not up your horn on high: speak not with a stiff neck," Leon commanded him. Toward the door some one tittered. "Seven," called the secretary hastily. Leon glanced around the room. "But how good and how pleasant it is for brethren to dwell together in unity," he announced in delighted tones as if he had found it out by himself. "Eight," called the secretary with something like a breath of relief. Our angel boy never had looked so angelic, and he was beaming on the Princess. "Thou art all fair, my love; there is no spot in thee," he told her. Laddie would thrash him for that. Instantly after, "Nine," he recited straight at Laddie: "I made a covenant with mine eyes; why then should I think upon a maid?" More than one giggled that time. "Ten!" came almost sharply. Leon looked scared for the first time. He actually seemed to shiver. Maybe he realized at last that it was a pretty serious thing he was doing. When he spoke he said these words in the most surprised voice you ever heard: "I was almost in all evil in the midst of the congregation and assembly." "Eleven." Perhaps these words are in the Bible. They are not there to read the way Leon repeated them, for he put a short pause after the first name, and he glanced toward our father: "Jesus Christ, the SAME, yesterday, and to-day, and forever!" Sure as you live my mother's shoulders shook. "Twelve." Suddenly Leon seemed to be forsaken. He surely shrank in size and appeared abused. "When my father and my mother forsake me, then the Lord will take me up," he announced, and looked as happy over the ending as he had seemed forlorn at the beginning. "Thirteen." "The Lord is on my side; I will not fear; what can man do unto me?" inquired Leon of every one in the church. Then he soberly made a bow and walked to his seat.

I've thought of myself a girl on several occasions because I like to polish shoes and find household tasks amusing. There was once even a time when I insisted on mending a torn suit with my own hands. And in winter I always light the heating stoves myself, as though this were the natural course of things. But of course I'm not a real girl. Please give me a moment to consider all this would entail. The first thing that comes to mind is the question of whether I might possibly be a girl has never, never, not for a single moment, troubled me, rattled my bourgeois composure or made me unhappy. An absolutely by no means unhappy person stands before you, I'd like to put quite special emphasis on this, for I have never experienced sexual torment or distress, for I was never at a loss for quite simple methods of freeing myself from pressures. A rather curious, that is to say, important discovery for me was that it filled me with the most delightful gaiety to imagine myself someone's servant.... My nature, then, merely inclines me to treat people well, to be helpful and so forth. Not long ago I carried with flabbergasting zeal a shopping bag full of new potatoes for a petit bourgeoise. She's have been perfectly able to tote it herself. Now my situation is this: my particular nature also sometimes seeks, I've discovered, a mother, a teacher, that is, to express myself better, an unapproachable entity, a sort of goddess. At times I find the goddess in an instant, whereas at others it takes time before I'm able to imagine her, that is, find her bright, bountiful figure and sense her power. And to achieve a moment of human happiness, I must always first think up a story containing an encounter between myself and another person, whereby I am always the subordinate, obedient, sacrificing, scrutinized, and chaperoned party. There's more to it, of course, quite a lot, but this still sheds light on a few things. Many conclude it must be terribly easy to carry out a course of treatment, as it were, upon my person, but they're all gravely mistaken. For, the moment anyone seems ready to start lording and lecturing it over me, something within me begins to laugh, to jeer, and then, of course, respect is out of the question, and within the apparently worthless individual arises a superior one whom I never expel when he appears in me....

kathakali discovered long ago that the secret of the Great Stories is that they have no secrets. The Great Stories are the ones you have heard and want to hear again. The ones you can enter anywhere and inhabit comfortably. They don’t deceive you with thrills and trick endings. They don’t surprise you with the unforeseen. They are as familiar as the house you live in. Or the smell of your lover’s skin. You know how they end, yet you listen as though you don’t. In the way that although you know that one day you will die, you live as though you won’t. In the Great Stories you know who lives, who dies, who finds love, who doesn’t. And yet you want to know again. That is their mystery and their magic. To the Kathakali Man these stories are his children and his childhood. He has grown up within them. They are the house he was raised in, the meadows he played in. They are his windows and his way of seeing. So when he tells a story, he handles it as he would a child of his own. He teases it. He punishes it. He sends it up like a bubble. He wrestles it to the ground and lets it go again. He laughs at it because he loves it. He can fly you across whole worlds in minutes, he can stop for hours to examine a wilting leaf. Or play with a sleeping monkey’s tail. He can turn effortlessly from the carnage of war into the felicity of a woman washing her hair in a mountain stream. From the crafty ebullience of a rakshasa with a new idea into a gossipy Malayali with a scandal to spread. From the sensuousness of a woman with a baby at her breast into the seductive mischief of Krishna’s smile. He can reveal the nugget of sorrow that happiness contains. The hidden fish of shame in a sea of glory. He tells stories of the gods, but his yarn is spun from the ungodly, human heart. The Kathakali Man is the most beautiful of men. Because his body is his soul. His only instrument. From the age of three it has been planed and polished, pared down, harnessed wholly to the task of story-telling. He has magic in him, this man within the painted mask and swirling skirts.

9. Your Photo Album Many people have a photo album. In it they keep memories of the happiest of times. There may be a photo of them playing by the beach when they were very young. There may be the picture with their proud parents at their graduation ceremony. There will be many shots of their wedding that captures their love at one of its highest points. And there will be holiday snapshots too. But you will never find in your album any photographs of miserable moments of your life. Absent is the photo of you outside the principal’s office at school. Missing is any photo of you studying hard late into the night for your exams. No one that I know has a picture of their divorce in their album, nor one of them in a hospital bed terribly sick, nor stuck in busy traffic on the way to work on a Monday morning! Such depressing shots never find their way into anyone’s photo album. Yet there is another photo album that we keep in our heads called our memory. In that album, we include so many negative photographs. There you find so many snapshots of insulting arguments, many pictures of the times when you were so badly let down, and several montages of the occasions where you were treated cruelly. There are surprisingly few photos in that album of happy moments. This is crazy! So let’s do a purge of the photo album in our head. Delete the uninspiring memories. Trash them. They do not belong in this album. In their place, put the same sort of memories that you have in a real photo album. Paste in the happiness of when you made up with your partner, when there was that unexpected moment of real kindness, or whenever the clouds parted and the sun shone with extraordinary beauty. Keep those photos in your memory. Then when you have a few spare moments, you will find yourself turning its pages with a smile, or even with laughter.

But you know, the longer you listen to this abortion debate, the more you hear this phrase “sanctity of life”. You’ve heard that. Sanctity of life. You believe in it? Personally, I think it’s a bunch of shit. Well, I mean, life is sacred? Who said so? God? Hey, if you read history, you realize that God is one of the leading causes of death. Has been for thousands of years. Hindus, Muslims, Jews, Christians all taking turns killing each other ‘cause God told them it was a good idea. The sword of God, the blood of the land, vengeance is mine. Millions of dead motherfuckers. Millions of dead motherfuckers all because they gave the wrong answer to the God question. “You believe in God?” “No.” Boom. Dead. “You believe in God?” “Yes.” “You believe in my God? “No.” Boom. Dead. “My God has a bigger dick than your God!” Thousands of years. Thousands of years, and all the best wars, too. The bloodiest, most brutal wars fought, all based on religious hatred. Which is fine with me. Hey, any time a bunch of holy people want to kill each other I’m a happy guy. But don’t be giving me all this shit about the sanctity of life. I mean, even if there were such a thing, I don’t think it’s something you can blame on God. No, you know where the sanctity of life came from? We made it up. You know why? ‘Cause we’re alive. Self-interest. Living people have a strong interest in promoting the idea that somehow life is sacred. You don’t see Abbott and Costello running around, talking about this shit, do you? We’re not hearing a whole lot from Mussolini on the subject. What’s the latest from JFK? Not a goddamn thing. ‘Cause JFK, Mussolini and Abbott and Costello are fucking dead. They’re fucking dead. And dead people give less than a shit about the sanctity of life. Only living people care about it so the whole thing grows out of a completely biased point of view. It’s a self serving, man-made bullshit story. It’s one of these things we tell ourselves so we’ll feel noble. Life is sacred. Makes you feel noble. Well let me ask you this: if everything that ever lived is dead, and everything alive is gonna die, where does the sacred part come in? I’m having trouble with that. ‘Cuz, I mean, even with all this stuff we preach about the sanctity of life, we don’t practice it. We don’t practice it. Look at what we’d kill: Mosquitoes and flies. ‘Cause they’re pests. Lions and tigers. ‘Cause it’s fun! Chickens and pigs. ‘Cause we’re hungry. Pheasants and quails. ‘Cause it’s fun. And we’re hungry. And people. We kill people… ‘Cause they’re pests. And it’s fun! And you might have noticed something else. The sanctity of life doesn’t seem to apply to cancer cells, does it? You rarely see a bumper sticker that says “Save the tumors.”. Or “I brake for advanced melanoma.”. No, viruses, mold, mildew, maggots, fungus, weeds, E. Coli bacteria, the crabs. Nothing sacred about those things. So at best the sanctity of life is kind of a selective thing. We get to choose which forms of life we feel are sacred, and we get to kill the rest. Pretty neat deal, huh? You know how we got it? We made the whole fucking thing up! Made it up!

But before I go, I want to tell you a little story. “A certain shopkeeper sent his son to learn about the secret of happiness from the wisest man in the world. The lad wandered through the desert for forty days, and finally came upon a beautiful castle, high atop a mountain. It was there that the wise man lived. “Rather than finding a saintly man, though, our hero, on entering the main room of the castle, saw a hive of activity: tradesmen came and went, people were conversing in the corners, a small orchestra was playing soft music, and there was a table covered with platters of the most delicious food in that part of the world. The wise man conversed with everyone, and the boy had to wait for two hours before it was his turn to be given the man’s attention. “The wise man listened attentively to the boy’s explanation of why he had come, but told him that he didn’t have time just then to explain the secret of happiness. He suggested that the boy look around the palace and return in two hours. “‘Meanwhile, I want to ask you to do something,’ said the wise man, handing the boy a teaspoon that held two drops of oil. ‘As you wander around, carry this spoon with you without allowing the oil to spill.’ “The boy began climbing and descending the many stairways of the palace, keeping his eyes fixed on the spoon. After two hours, he returned to the room where the wise man was. “‘Well,’ asked the wise man, ‘did you see the Persian tapestries that are hanging in my dining hall? Did you see the garden that it took the master gardener ten years to create? Did you notice the beautiful parchments in my library?’ “The boy was embarrassed, and confessed that he had observed nothing. His only concern had been not to spill the oil that the wise man had entrusted to him. “‘Then go back and observe the marvels of my world,’ said the wise man. ‘You cannot trust a man if you don’t know his house.’ “Relieved, the boy picked up the spoon and returned to his exploration of the palace, this time observing all of the works of art on the ceilings and the walls. He saw the gardens, the mountains all around him, the beauty of the flowers, and the taste with which everything had been selected. Upon returning to the wise man, he related in detail everything he had seen. “‘But where are the drops of oil I entrusted to you?’ asked the wise man. “Looking down at the spoon he held, the boy saw that the oil was gone. “‘Well, there is only one piece of advice I can give you,’ said the wisest of wise men. ‘The secret of happiness is to see all the marvels of the world, and never to forget the drops of oil on the spoon.

Young man,” he went on, raising his head again, “in your face I seem to read some trouble of mind. When you came in I read it, and that was why I addressed you at once. For in unfolding to you the story of my life, I do not wish to make myself a laughing-stock before these idle listeners, who indeed know all about it already, but I am looking for a man of feeling and education. Know then that my wife was educated in a high-class school for the daughters of noblemen, and on leaving, she danced the shawl dance before the governor and other personages for which she was presented with a gold medal and a certificate of merit. The medal … well, the medal of course was sold—long ago, hm … but the certificate of merit is in her trunk still and not long ago she showed it to our landlady. And although she is most continually on bad terms with the landlady, yet she wanted to tell some one or other of her past honours and of the happy days that are gone. I don’t condemn her for it. I don’t blame her, for the one thing left her is recollection of the past, and all the rest is dust and ashes. Yes, yes, she is a lady of spirit, proud and determined. She scrubs the floors herself and has nothing but black bread to eat, but won’t allow herself to be treated with disrespect. That’s why she would not overlook Mr. Lebeziatnikov’s rudeness to her, and so when he gave her a beating for it, she took to her bed more from the hurt to her feelings than from the blows. She was a widow when I married her, with three children, one smaller than the other. She married her first husband, an infantry officer, for love, and ran away with him from her father’s house. She was exceedingly fond of her husband; but he gave way to cards, got into trouble and with that he died. He used to beat her at the end: and although she paid him back, of which I have authentic documentary evidence, to this day she speaks of him with tears and she throws him up at me; and I am glad, I am glad that, though only in imagination, she should think of herself as having once been happy.… And she was left at his death with three children in a wild and remote district where I happened to be at the time; and she was left in such hopeless poverty that, although I have seen many ups and downs of all sorts, I don’t feel equal to describing it even. Her relations had all thrown her off. And she was proud, too, excessively proud.… And then, honoured sir, and then, I, being at the time a widower, with a daughter of fourteen left me by my first wife, offered her my hand, for I could not bear the sight of such suffering. You can judge the extremity of her calamities, that she, a woman of education and culture and distinguished family, should have consented to be my wife. But she did! Weeping and sobbing and wringing her hands, she married me! For she had nowhere to turn! Do you understand, sir, do you understand what it means when you have absolutely nowhere to turn? No, that you don’t understand yet…

Obviously, in those situations, we lose the sale. But we’re not trying to maximize each and every transaction. Instead, we’re trying to build a lifelong relationship with each customer, one phone call at a time. A lot of people may think it’s strange that an Internet company is so focused on the telephone, when only about 5 percent of our sales happen through the telephone. In fact, most of our phone calls don’t even result in sales. But what we’ve found is that on average, every customer contacts us at least once sometime during his or her lifetime, and we just need to make sure that we use that opportunity to create a lasting memory. The majority of phone calls don’t result in an immediate order. Sometimes a customer may be calling because it’s her first time returning an item, and she just wants a little help stepping through the process. Other times, a customer may call because there’s a wedding coming up this weekend and he wants a little fashion advice. And sometimes, we get customers who call simply because they’re a little lonely and want someone to talk to. I’m reminded of a time when I was in Santa Monica, California, a few years ago at a Skechers sales conference. After a long night of bar-hopping, a small group of us headed up to someone’s hotel room to order some food. My friend from Skechers tried to order a pepperoni pizza from the room-service menu, but was disappointed to learn that the hotel we were staying at did not deliver hot food after 11:00 PM. We had missed the deadline by several hours. In our inebriated state, a few of us cajoled her into calling Zappos to try to order a pizza. She took us up on our dare, turned on the speakerphone, and explained to the (very) patient Zappos rep that she was staying in a Santa Monica hotel and really craving a pepperoni pizza, that room service was no longer delivering hot food, and that she wanted to know if there was anything Zappos could do to help. The Zappos rep was initially a bit confused by the request, but she quickly recovered and put us on hold. She returned two minutes later, listing the five closest places in the Santa Monica area that were still open and delivering pizzas at that time. Now, truth be told, I was a little hesitant to include this story because I don’t actually want everyone who reads this book to start calling Zappos and ordering pizza. But I just think it’s a fun story to illustrate the power of not having scripts in your call center and empowering your employees to do what’s right for your brand, no matter how unusual or bizarre the situation. As for my friend from Skechers? After that phone call, she’s now a customer for life. Top 10 Ways to Instill Customer Service into Your Company   1. Make customer service a priority for the whole company, not just a department. A customer service attitude needs to come from the top.   2. Make WOW a verb that is part of your company’s everyday vocabulary.   3. Empower and trust your customer service reps. Trust that they want to provide great service… because they actually do. Escalations to a supervisor should be rare.   4. Realize that it’s okay to fire customers who are insatiable or abuse your employees.   5. Don’t measure call times, don’t force employees to upsell, and don’t use scripts.   6. Don’t hide your 1-800 number. It’s a message not just to your customers, but to your employees as well.   7. View each call as an investment in building a customer service brand, not as an expense you’re seeking to minimize.   8. Have the entire company celebrate great service. Tell stories of WOW experiences to everyone in the company.   9. Find and hire people who are already passionate about customer service. 10. Give great service to everyone: customers, employees, and vendors.