Happiness Delivered Quotes

She knew that even pain can be confessed, but to confess happiness is to stand naked, delivered to the witness...

It’s okay how some stories leave off without an ending. Life doesn’t always deliver the one you would expect.

The pursuit of happiness is a matter of choice...it is a positive attitude we choose to express. It is not a gift delivered to our door each morning, nor does it come through the window. And it is certain that our circumstances are not the things that make us joyful. If we wait for them to get just right, we will never laugh again.

A happy ending was promised, and a happy ending was delivered.

Happiness is really just about four things: perceived control, perceived progress, connectedness (number and depth of your relationships), and vision/meaning (being part of something bigger than yourself).

Money alone isn't enough to bring happiness . . . happiness [is] when you're actually truly ok with losing everything you have.

She knew that even pain can be confessed, but to confess happiness is to stand naked, delivered to the witness, yet they could let each other see it without the need of protection.

Flowers. Lots of women say they don’t want them. But every woman is happy when they get them. Which is why I’ve arranged to have them delivered to Kate’s office, every hour on the hour. Seven dozen at a time. That’s one dozen for every day we were apart.

Things are never as bad or as good as they seem.

Happiness So early it's still almost dark out. I'm near the window with coffee, and the usual early morning stuff that passes for thought. When I see the boy and his friend walking up the road to deliver the newspaper. They wear caps and sweaters, and one boy has a bag over his shoulder. They are so happy they aren't saying anything, these boys. I think if they could, they would take each other's arm. It's early in the morning, and they are doing this thing together. They come on, slowly. The sky is taking on light, though the moon still hangs pale over the water. Such beauty that for a minute death and ambition, even love, doesn't enter into this. Happiness. It comes on unexpectedly. And goes beyond, really, any early morning talk about it.

Maybe his grief was like her wounded arm. Slowly healing. Gradually becoming les consuming as life delivered other worries and other joys. Other sources of pain and happiness. She wanted that for him. More life. More happiness.

Envision, create, and believe in your own universe, and the universe will form around you.

America's political system used to be about the pursuit of happiness. Now More and more of us want to stop chasing it and have it delivered.

I had decided to stop chasing the money, and start chasing the passion.

Without conscious and deliberate effort, inertia always wins

Be humble: “In the beginner’s mind there are many possibilities, but in the expert’s mind there are few.

No matter what your past has been, you have a spotless future.

There’s a difference between knowing the path and walking the path.

Your personal core values define who you are, and a company's core values ultimately define the company's character and brand. For individuals, character is destiny. For organizations, culture is destiny.

If you have more than 3 priorities then you don’t have any.” —Jim Collins

If you are serious about staying positive in life, stop worrying. Worries are non-productive and never deliver any solution.

What the hell does it all mean anyhow? Nothing. Zero. Zilch. Nothing comes to anything. And yet, there's no shortage of idiots to babble. Not me. I have a vision. I'm discussing you. Your friends. Your coworkers. Your newspapers. The TV. Everybody's happy to talk. Full of misinformation. Morality, science, religion, politics, sports, love, your portfolio, your children, health. Christ, if I have to eat nine servings of fruits and vegetables a day to live, I don't wanna live. I hate goddamn fruits and vegetables. And your omega 3's, and the treadmill, and the cardiogram, and the mammogram, and the pelvic sonogram, and oh my god the-the-the colonoscopy, and with it all the day still comes where they put you in a box, and its on to the next generation of idiots, who'll also tell you all about life and define for you what's appropriate. My father committed suicide because the morning newspapers depressed him. And could you blame him? With the horror, and corruption, and ignorance, and poverty, and genocide, and AIDS, and global warming, and terrorism, and-and the family value morons, and the gun morons. "The horror," Kurtz said at the end of Heart of Darkness, "the horror." Lucky Kurtz didn't have the Times delivered in the jungle. Ugh... then he'd see some horror. But what do you do? You read about some massacre in Darfur or some school bus gets blown up, and you go "Oh my God, the horror," and then you turn the page and finish your eggs from the free range chickens. Because what can you do. It's overwhelming!

No object, no event, no outcome or life circumstance can deliver real happiness to us. We have to make our own happiness—by working hard at activities that provide their own reward.15

We are to blame for this destruction, we who don’t speak your tongue and don’t know how to keep quiet either. We who didn’t come by boat, who dirty up your doorsteps with our dust, who break your barbed wire. We who came to take your jobs, who dream of wiping your shit, who long to work all hours. We who fill your shiny clean streets with the smell of food, who brought you violence you’d never known, who deliver your dope, who deserve to be chained by neck and feet. We who are happy to die for you, what else could we do? We, the ones who are waiting for who knows what. We, the dark, the short, the greasy, the shifty, the fat, the anemic. We the barbarians.

We must all learn not only to not fear change, but to embrace it enthusiastically and, perhaps even more important, encourage and drive it.

Whenever government assumes to deliver us from the trouble of thinking for ourselves, the only consequences it produces are those of torpor and imbecility.

Do you know about the spoons? Because you should. The Spoon Theory was created by a friend of mine, Christine Miserandino, to explain the limits you have when you live with chronic illness. Most healthy people have a seemingly infinite number of spoons at their disposal, each one representing the energy needed to do a task. You get up in the morning. That’s a spoon. You take a shower. That’s a spoon. You work, and play, and clean, and love, and hate, and that’s lots of damn spoons … but if you are young and healthy you still have spoons left over as you fall asleep and wait for the new supply of spoons to be delivered in the morning. But if you are sick or in pain, your exhaustion changes you and the number of spoons you have. Autoimmune disease or chronic pain like I have with my arthritis cuts down on your spoons. Depression or anxiety takes away even more. Maybe you only have six spoons to use that day. Sometimes you have even fewer. And you look at the things you need to do and realize that you don’t have enough spoons to do them all. If you clean the house you won’t have any spoons left to exercise. You can visit a friend but you won’t have enough spoons to drive yourself back home. You can accomplish everything a normal person does for hours but then you hit a wall and fall into bed thinking, “I wish I could stop breathing for an hour because it’s exhausting, all this inhaling and exhaling.” And then your husband sees you lying on the bed and raises his eyebrow seductively and you say, “No. I can’t have sex with you today because there aren’t enough spoons,” and he looks at you strangely because that sounds kinky, and not in a good way. And you know you should explain the Spoon Theory so he won’t get mad but you don’t have the energy to explain properly because you used your last spoon of the morning picking up his dry cleaning so instead you just defensively yell: “I SPENT ALL MY SPOONS ON YOUR LAUNDRY,” and he says, “What the … You can’t pay for dry cleaning with spoons. What is wrong with you?” Now you’re mad because this is his fault too but you’re too tired to fight out loud and so you have the argument in your mind, but it doesn’t go well because you’re too tired to defend yourself even in your head, and the critical internal voices take over and you’re too tired not to believe them. Then you get more depressed and the next day you wake up with even fewer spoons and so you try to make spoons out of caffeine and willpower but that never really works. The only thing that does work is realizing that your lack of spoons is not your fault, and to remind yourself of that fact over and over as you compare your fucked-up life to everyone else’s just-as-fucked-up-but-not-as-noticeably-to-outsiders lives. Really, the only people you should be comparing yourself to would be people who make you feel better by comparison. For instance, people who are in comas, because those people have no spoons at all and you don’t see anyone judging them. Personally, I always compare myself to Galileo because everyone knows he’s fantastic, but he has no spoons at all because he’s dead. So technically I’m better than Galileo because all I’ve done is take a shower and already I’ve accomplished more than him today. If we were having a competition I’d have beaten him in daily accomplishments every damn day of my life. But I’m not gloating because Galileo can’t control his current spoon supply any more than I can, and if Galileo couldn’t figure out how to keep his dwindling spoon supply I think it’s pretty unfair of me to judge myself for mine. I’ve learned to use my spoons wisely. To say no. To push myself, but not too hard. To try to enjoy the amazingness of life while teetering at the edge of terror and fatigue.

Never outsource your core competency.

If we look to some created thing to give us the meaning, hope, and happiness that only God himself can give, it will eventually fail to deliver and break our hearts.

The Baudelaire orphans looked worriedly out the window. They weren't very happy about just being dropped off in a strange place, as if they were a pizza being delivered instead of three children all alone in the world.

Act weak when strong, act strong when weak. Know when to bluff.

It’s important to constantly challenge and stretch yourself, and not be stuck in a job where you don’t feel like you are growing or learning.

Taking awfully long to deliver a package!” Dad said. “Because you make him nervous!” I motioned for him to go inside. “That should make him faster,” Dad pointed out. “What is it anyway?” “Uh.” Rose whispered, “Tell him it’s the Kama Sutra book you ordered.” I yelled over my shoulder, “It’s the Kama Su—” I turned to Rose. “Wait. Isn’t that the—” “Ancient text of sexual pleasure?” he nodded. “Yes. Quite riveting. I’d be happy demonstrate. My skills are legendary.” “Oh, thanks very much.” “I’ll take that as a yes.” “No!

I am not a people pleaser. I am not a person who says things because she thinks it will make the other person happy, nor am I a person who offers things she cannot deliver because I want the other person to like me.

Lovers may kill their own love story for no other reason than that they are unable to tolerate the uncertainty, the sheer risk, that their experiment in happiness has delivered.

Some stories leave off without an ending. Life doesn't always deliver the one you would expect.

What’s the best way to build a brand for the long term? In a word: culture.

The combination of physical synchrony with other humans and being part of something bigger than oneself (and thus losing momentarily a sense of self) leads to a greater sense of happiness.

As a rule, however fine and deep a phrase may be, it only affects the indifferent, and cannot fully satisfy those who are happy or unhappy; that is why dumbness is most often the highest expression of happiness or unhappiness; lovers understand each other better when they are silent, and a fervent, passionate speech delivered by the grave only touches outsiders, while to the widow and children of the dead man it seems cold and trivial.

I recall how miserable I was, and how one day you brought me to a realization of my miserable state. I was preparing to deliver a eulogy upon the emperor in which I would tell plenty of lies with the object of winning favor with the well-informed by my lying; so my heart was panting with anxiety and seething with feverish, corruptive thoughts. As I passed through a certain district in Milan I noticed a poor beggar, drunk, as I believe, and making merry. I groaned and pointed out to the friends who were with me how many hardships our idiotic enterprises entailed. Goaded by greed, I was dragging my load of unhappiness along, and feeling it all the heavier for being dragged. Yet while all our efforts were directed solely to the attainment of unclouded joy, it appeared that this beggar had already beaten us to the goal, a goal which we would perhaps never reach ourselves. With the help of the few paltry coins he had collected by begging this man was enjoying the temporal happiness for which I strove by so bitter, devious and roundabout a contrivance. His joy was no true joy, to be sure, but what I was seeking in my ambition was a joy far more unreal; and he was undeniably happy while I was full of foreboding; he was carefree, I apprehensive. If anyone had questioned me as to whether I would rather be exhilarated or afraid, I would of course have replied, "Exhilarated"; but if the questioner had pressed me further, asking whether I preferred to be like the beggar, or to be as I was then, I would have chosen to be myself, laden with anxieties and fears. Surely that would have been no right choice, but a perverse one? I could not have preferred my condition to his on the grounds that I was better educated, because that fact was not for me a source of joy but only the means by which I sought to curry favor with human beings: I was not aiming to teach them but only to win their favor.

There’s a difference between knowing the path and walking the path. —MORPHEUS, THE MATRIX

Each new day is another chapter in the unfolding promise of deliverance and life.

This letter, my very dear Eliza, will not be delivered to you unless I shall first have terminated my earthly career to begin, as I humbly hope from redeeming grace and divine mercy, a happy immortality. If it had been possible for me to have avoided the interview, my love for you and my precious children would have been alone a decisive motive. But it was not possible without sacrifices which would have rendered me unworthy of your esteem. I need not tell you of the pangs I feel from the idea of quitting you and exposing you to the anguish which I know you would feel. Nor could I dwell on the topic lest it should unman me. The consolations of religion, my beloved, can alone support you and these you have a right to enjoy. Fly to the bosom of your God and be comforted. With my last idea, I shall cherish the sweet hope of meeting you in a better world. Adieu best of wives and best of women. Embrace all my darling children for me. Ever yours A H72

Timothy Leary, always happy to supply a reporter with a delectably outrageous quote, was famous. He delivered a particularly choice one after the university forced him to put his supply of Sandoz psilocybin pills under the control of Health Services: “Psychedelic drugs cause panic and temporary insanity in people who have not taken them.

My advice is to stop trying to "network" in the traditional business sense, and instead just try to build up the number and depth of your friendships, where the friendship itself is its own reward. The more diverse your set of friendships are, the more likely you'll derive both personal and business benefits from your friendship later down the road. You won't know exactly what those benefits will be, but if your friendships are genuine, those benefits will magically appear 2-3 years later down the road.

Fiction, with its preference for what is small and might elsewhere seem irrelevant; its facility for smuggling us into another skin and allowing us to live a new life there; its painstaking devotion to what without it might go unnoticed and unseen; its respect for contingency, and the unlikely and odd; its willingness to expose itself to moments of low, almost animal being and make them nobly illuminating, can deliver truths we might not otherwise stumble on.

But nobody gets to the end of life wishing they had bought more things. Why is that? Because consumption never fully delivers on its promise of fulfillment or happiness. Instead, it steals our freedom and results only in an unquenchable desire for more. It brings burden and regret. It distracts us from the very things that do bring us joy.

We must never lose our sense of urgency in making improvements. We must never settle for “good enough,” because good is the enemy of great,

I failed my way to success. —THOMAS EDISON

For individuals, character is destiny. For organizations, culture is destiny.

Reputations seldom deliver on promises of happiness.

Finding happiness by delivering it.

A definition of beauty that more accurately summed up my feelings for Chloe was delivered by Stendhal. "Beauty is the promise of happiness," he wrote, pointing to the way Chloe's face alluded to qualities I identified with a good life: there was humor in her nose, her freckles spoke of innocence, and her teeth suggested a casual, cheeky disregard for convention.

symbolically, nobody can deliver wisdom to you except you. The being who finds peace inside himself needs nobody to tell him what to do, nobody to project their own fantasies onto him.

When you make something, when you improve something, when you deliver something, when you add some new thing or service to the lives of strangers, making them happier, or healthier, or safer, or better, and when you do it all crisply and efficiently, smartly, the way everything should be done but so seldom is—you’re participating more fully in the whole grand human drama. More than simply alive, you’re helping others to live more fully, and if that’s business, all right, call me a businessman.

What then are we afraid of? Can we have too much of God? Is it a misfortune to be freed from the heavy yoke of the world, and to bear the light burden of Jesus Christ? Do we fear to be too happy, too much deliver from ourselves, from the caprices of pride, the violence of our passions, and the tyranny of this deceitful world?

and as they stood in silence before her, prayed again. "Nothing is altered and in spite of God's mercy I am still alone. Though my suffering seems senseless I am still in agony. There is no explanation of my life." Indeed there was not, nor was this what he'd meant to convey. "Please let Yvonne have her dream -- dream? -- of a new life with me -- please let me believe that all that is not an abominable self-deception," he tried... "Please let me make her happy, deliver me from this dreadful tyranny of self. I have sunk low. Let me sink lower still, that I may know the truth. Teach me to love again, to love life." That wouldn't do either... "Where is love? Let me truly suffer. Give me back my purity, the knowledge of the Mysteries, that I have betrayed and lost. -- Let me be truly lonely, that I may honestly pray. Let us be happy again somewhere, if it's only together, if it's only out of this terrible world. Destroy the world!" he cried in his heart.

Lucky is the man who escapes a storm at sea and finds his way home to safe harbor— the man delivered from hardship. We all compete for wealth and power, and for every thousand hearts a thousand hopes. Some wither, some bear fruit. 910But the one who lives from day to day, finding good where he can: he is happy— he is a lucky man.

You are loosed from your moorings, and are free; I am fast in my chains, and M a slave! You move merrily before the gentle gale, and I sadly before the bloody whip! You are freedoms swift winged angels, that fly around the world; I am confined in the bands of iron! O that I were free! O, that if I were on one of your gallant decks, under your protecting wing! Alas! Betwixt me and you, the turbid waters roll. Go on, go on. O, that I could also go! Could I but swim! If I could fly! O, why was I born a man, of whom to make a brute! The glad ship is gone; she hides in the dim distance. I am left in the hottest hell of unending slavery. O God, save me! God, deliver me! Let me be free! Is there any God! Why am I a slave? I will run away. I will not stand. Get caught, or clear, I'll try it. I had as well die with ague as the fever. I have only one life to lose. I had as well be killed running as die standing. Only think of it; 100 miles straight north, and I am free! Try it? Yes! God is helping me, I will. It cannot be that I shall live and die a slave. I will take to the water. This is very bay shall yet bear me into freedom. The steamboats steered in the Northeast course from Northpoint. I will do the same; and when I get to the head of the bay, I will turn my canoe adrift, and walked straight through Delaware into Pennsylvania. When I get there, I shall not be required to have a pass; I can travel without being disturbed. Let but the first opportunity offer, and, come what will, I am off. Meanwhile, I will try to bear up under the yoke. I am not the only slave in the world. Why should I be free? I can bear as much as any of them. Besides I am but a boy, and all boys are bound to some one. It may be that my misery and slavery will only increase the happiness when I get free there is a better day coming. [62 – 63]

To maintain trim is to act in a way that puts the well-being of others before your own. Not in the hope of reward or advantage, but in the knowledge that the only way to a good world is for all people to put themselves second so that all people will be put first. To keep good trim, you must be a good friend to those around you, so your own happiness and health must be maintained. But it is also good trim to go to your enemy, and to offer forgiveness and recompense, to deliver yourself into their judgment: that is a high act of trim.

But it is often difficult for us to recognise what virtue looks like because we so readily confuse it with pleasure. Pleasure can deliver is enjoyment - the feelings we derive from good food, good conversations, the contemplation of beauty - but these things do not last. Enjoyments are transient, but true happiness endures. That is its distinguishing quality.

One of my dinner companions invited me on a strip-club excursion. I demurred, spoiled by the erotic revues of Anhedonia, where the performers remain fully clothed but get emotionally naked, delivering monologues about their top-shelf disappointments, and times when they were almost happy. Hard to enjoy American-style strip clubs after that. Once you go bleak, you never go back.

I joyfully hasten to meet death. If it come before I have had opportunity to develop all my artistic faculties, it will come, my hard fate notwithstanding, too soon, and I should probably wish it later - yet even then I shall be happy, for will it not deliver me from a state of endless suffering?

I consider delivering some nonsense about how the cat’s had a pretty long run, wouldn’t you say, I mean I’ve never heard of a cat living nineteen years. But that’s the last thing you want to hear about something you love. It doesn’t matter if it’s had a long life or a happy life; there’s never enough life.

To reach the state of uninterrupted joy, you need to accept that everything in the physical world will eventually vanish and decay, but the real self will remain calm and unaffected. Connecting to that real self to see through the illusions of the physical world delivers the ultimate experience of peace and happiness.

Is it really true that you’re not perfect just the way you are? Can you see all the judgments that you have about yourself? Every judgment is just an opinion — it’s just a point of view — and that point of view wasn’t there when you were born. Everything you think about yourself, everything you believe about yourself, is because you learned it. You learned the opinions from Mom, Dad, siblings, and society. They sent all those images of how a body should look; they expressed all those opinions about the way you are, the way you are not, the way you should be. They delivered a message, and you agreed with that message. And now you think so many things about what you are, but are they the truth? You see, the problem is not really knowledge; the problem is believing in a distortion of knowledge — and that is what we call a lie. What is the truth, and what is the lie? What is real, and what is virtual? Can you see the difference, or do you believe that voice in your head every time it speaks and distorts the truth while assuring you that what you believe is the way things really are? Is it really true that you’re not a good human, and that you’ll never be good enough? Is it really true that you don’t deserve to be happy? Is it really true that you’re not worthy of love?

The best leaders are those that lead by example and are both team followers as well as team leaders. We believe that in general, the best ideas and decisions are made from the bottom up, meaning by those on the front lines that are closest to the issues and/or the customers. The role of a manager is to remove obstacles and enable his/her direct reports to succeed. This means the best leaders are servant-leaders. They serve those they lead.

God’s plan to suicide himself could not work, though, as long as He existed as a unified entity outside of space-time and matter. Seeking to nullify His oneness so that He could be delivered into nothingness, he shattered Himself—Big Bang-like—into the time-bound fragments of the universe, that is, all those objects and organisms that have been accumulating here and there for billions of years. In Mainländer’s philosophy, “God knew that he could change from a state of super-reality into non-being only through the development of a real world of multiformity.” Employing this strategy, He excluded Himself from being. “God is dead,” wrote Mainländer, “and His death was the life of the world.” Once the great individuation had been initiated, the momentum of its creator’s self-annihilation would continue until everything became exhausted by its own existence, which for human beings meant that the faster they learned that happiness was not as good as they thought it would be, the happier they would be to die out.

The most powerful anti-Christian movement is the one that takes over and "radicalizes" the concern for victims in order to paganize it. The powers and principalities want to be “revolutionary” now, and they reproach Christianity for not defending victims with enough ardor. In Christian history they see nothing but persecutions, acts of oppression, inquisitions. This other totalitarianism presents itself as the liberator of humanity. In trying to usurp the place of Christ, the powers imitate him in the way a mimetic rival imitates his model in order to defeat him. They denounce the Christian concern for victims as hypocritical and a pale imitation of the authentic crusade against oppression and persecution for which they would carry the banner themselves. In the symbolic language of the New Testament, we would say that in our world Satan, trying to make a new start and gain new triumphs, borrows the language of victims. ... The Antichrist boasts of bringing to human beings the peace and tolerance that Christianity promised but has failed to deliver. Actually, what the radicalization of contemporary victimology produces is a return to all sorts of pagan practices: abortion, euthanasia, sexual undifferentiation, Roman circus games galore but without real victims, etc. Neo-paganism would like to turn the Ten Commandments and all of Judeo-Christian morality into some alleged intolerable violence, and indeed its primary objective is their complete abolition. Faithful observance of the moral law is perceived as complicity with the forces of persecution that are essentially religious... Neo-paganism locates happiness in the unlimited satisfaction of desires, which means the suppression of all prohibitions. This idea acquires a semblance of credibility in the limited domain of consumer goods, whose prodigious multiplication, thanks to technological progress, weakens certain mimetic rivalries. The weakening of mimetic rivalries confers an appearance of plausibility, but only that, on the stance that turns the moral law into an instrument of repression and persecution.

Citizens, the nineteenth century is great, but the twentieth century will be happy. Then, there will be nothing more like the history of old, we shall no longer, as to-day, have to fear a conquest, an invasion, a usurpation, a rivalry of nations, arms in hand, an interruption of civilization depending on a marriage of kings, on a birth in hereditary tyrannies, a partition of peoples by a congress, a dismemberment because of the failure of a dynasty, a combat of two religions meeting face to face, like two bucks in the dark, on the bridge of the infinite; we shall no longer have to fear famine, farming out, prostitution arising from distress, misery from the failure of work and the scaffold and the sword, and battles and the ruffianism of chance in the forest of events. One might almost say: There will be no more events. We shall be happy. The human race will accomplish its law, as the terrestrial globe accomplishes its law; harmony will be re-established between the soul and the star; the soul will gravitate around the truth, as the planet around the light. Friends, the present hour in which I am addressing you, is a gloomy hour; but these are terrible purchases of the future. A revolution is a toll. Oh! the human race will be delivered, raised up, consoled! We affirm it on this barrier. Whence should proceed that cry of love, if not from the heights of sacrifice? Oh my brothers, this is the point of junction, of those who think and of those who suffer; this barricade is not made of paving-stones, nor of joists, nor of bits of iron; it is made of two heaps, a heap of ideas, and a heap of woes. Here misery meets the ideal. The day embraces the night, and says to it: 'I am about to die, and thou shalt be born again with me.' From the embrace of all desolations faith leaps forth. Sufferings bring hither their agony and ideas their immortality. This agony and this immortality are about to join and constitute our death. Brothers, he who dies here dies in the radiance of the future, and we are entering a tomb all flooded with the dawn.

Why do such bad questions get predictably asked? Maybe part of the problem is that we have learned to ask the wrong questions of ourselves. Our culture is steeped in a kind of pop psychology whose obsessive question is: Are you happy? We ask it so reflexively that i seems natural to wish that a pharmacist with a time machine could deliver a lifetime supply of antidepressants to Bloomsbury, so that an incomparable feminist prose stylist could be reoriented to produce litters of Woolf babies.

Branding Through Customer Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth. Our philosophy has been to take most of the money we would have spent on paid advertising and invest it into customer service and the customer experience instead, letting our customers do the marketing for us through word of mouth.

I can honestly say that every gift I’ve ever given has brought at least as much happiness to me as it has to the person I’ve given it to. I give as I feel. Throughout the year, that may mean mailing a handwritten note to someone who didn’t expect it. Or sending a great new lotion I just discovered, or delivering a book of poetry with a pretty bow. It doesn’t matter what the thing is; what matters is how much of yourself goes into the giving, so that when the gift is gone, the spirit of you lingers. My

…“Please let me make her happy, deliver me from this dreadful tyranny of self. I have sunk low. Let me sink lower still, that I may know the truth. Teach me to love again, to love life.” That wouldn’t do either … “Where is love? Let me truly suffer. Give me back my purity, the knowledge of the Mysteries, that I have betrayed and lost.—Let me be truly lonely, that I may honestly pray. Let us be happy again somewhere, if it’s only together, if it’s only out of this terrible world. Destroy the world!” he cried in his heart.

All I do is fly, so one-upping Ann was pretty easy. “A few years back, at a book signing, I met a pilot,” I began. “He flew the Newark to Palm Beach route, right? So it’s December twenty-third, and as they touch down in Florida, one of the flight attendants takes the microphone and delivers her standard landing speech. ‘Please remain seated until the FASTEN SEAT BELT sign has been turned off and be careful when opening the overhead bins. We’d like to wish you a merry Christmas and, to those of you already standing, happy Hanukkah.

We had concluded that no one can make a person happy. You can make a person smile; you can compose a moment that helps a person to feel good; you can deliver a joke that makes a person laugh; you can create an environment where a person feels safe. We can and must be helpful and kind and loving, but whether a person is happy or not is utterly out of your control. Every person must wage a solitary internal war for their own contentment.

​ "Happiness is really just about four things: perceived control, perceived progress, connectedness (number and depth of your relationships), and vision/meaning (being part of something bigger than yourself)" by Tony Hsieh author of Delivering Happiness: A PATH TO PROFITS, PASSION, AND PURPOSE.

When my nephew passed beyond, Wilhelm comforted himself that a child in his innocence would be delivered speedily to heaven, and there be given an honored place. “In this small, simple throne,” Wilhelm said, and I said, “With secret compartments for his bird’s nests and smooth stones.” Wilhelm believed this. He had to believe this. I, too, repeated this conception to myself again and again, trying harder to harder to believe it. But a Creator who takes a child so small, so kind, so tender? What can be made of that? The tales we collected are not merciful. Villains are boiled in snake-filled oil, wicked Steifmutter-stepmothers-are made to dance into death in molten-hot shoes, and on and on. The tales are full of terrible punishments, yes, but they follow just cause. Goodness is rewarded; evil is not. The generous simpleton finds more happiness and coin than the greedy king. So why not mercy and justice to sweet youth from an omnipotent and benevolent Creator? There are only three answers. He is not omnipotent, or he is not benevolent, or-the dreariest possibility of all-he is inattentive. What if that was what happened to my nephew? That God’s gaze had merely strayed elsewhere?

How long are you staying?" This time she did laugh. "Always gracious.A few days," she told him. "No more than a week.No,please." She held up her hand, palm up. "Don't beg me to extend my visit; I simply can't stay any longer." She knew he would scowl and swear and open his house to her for as long as she needed. He finished off the last of his eggs. "Okay, you can drive into town for supplies while you're here." "Always happy to be of service," Shelby muttered. "How do you manage to get every major newspaper in the country delivered out here?" "I pay for it," he said simply. "They think I'm odd." "You are odd.

Tom felt that it was time to wake up; this sort of life might be romantic enough, in his blighted condition, but it was getting to have too little sentiment and too much distracting variety about it. So he thought over various plans for relief, and finally hit pon that of professing to be fond of Pain-killer. He asked for it so often that he became a nuisance, and his aunt ended by telling him to help himself and quit bothering her. If it had been Sid, she would have had no misgivings to alloy her delight; but since it was Tom, she watched the bottle clandestinely. She found that the medicine did really diminish, but it did not occur to her that the boy was mending the health of a crack in the sitting-room floor with it. One day Tom was in the act of dosing the crack when his aunt's yellow cat came along, purring, eying the teaspoon avariciously, and begging for a taste. Tom said: "Don't ask for it unless you want it, Peter." But Peter signified that he did want it. "You better make sure." Peter was sure. "Now you've asked for it, and I'll give it to you, because there ain't anything mean about me; but if you find you don't like it, you mustn't blame anybody but your own self." Peter was agreeable. So Tom pried his mouth open and poured down the Pain-killer. Peter sprang a couple of yards in the air, and then delivered a war-whoop and set off round and round the room, banging against furniture, upsetting flower-pots, and making general havoc. Next he rose on his hind feet and pranced around, in a frenzy of enjoyment, with his head over his shoulder and his voice proclaiming his unappeasable happiness. Then he went tearing around the house again spreading chaos and destruction in his path. Aunt Polly entered in time to see him throw a few double summersets, deliver a final mighty hurrah, and sail through the open window, carrying the rest of the flower-pots with him. The old lady stood petrified with astonishment, peering over her glasses; Tom lay on the floor expiring with laughter.

Dear friends, know that all your beaver and books of account are swallowed up in the sea; your letters remain with me and shall be delivered if God bring me home. But what more should I say? By this we have lost our worldly goods — yet a happy loss if our souls are the gainers. There is more in the Lord Jehovah than ever we had in this world. O that our foolish hearts could be weaned from things here below, which are vanity and vexation of spirit; and yet we fools catch after shadows that fly away and are gone in a moment! . . .

You struggle because you’re locating all of the magic in your life outside of yourself. When you are loved, then you are lovable. When you are left behind, you are unlovable. When you “arrive” at some point of success and fame as a writer, you will be worthy. Until then, you are worthless. As long as you imagine that the outside world will one day deliver to you the external rewards you need to feel happy, you will always perceive your survival as exhausting and perceive your life as a long slog to nowhere. Instead, you have to savor the tiny struggles of the day: The cold glass of water after a long run. The hot bath after hours of digging through the dirt. The satisfaction of writing a good sentence, a good paragraph. You MUST feel these things, because these aren’t small rewards on the path to some big reward; these tiny things are everything. Savoring these things requires tuning in to your feelings, and it requires loving yourself instead of shoving your nose into your own question marks hour after hour, day after day. You are not lost. You are here. Stop abandoning yourself. Stop repeating this myth about love and success that will land in your lap or evade you forever. Build a humble, flawed life from the rubble, and cherish that. There is nothing more glorious on the face of the earth than someone who refuses to give up, who refuses to give in to their most self-hating, discouraged, disillusioned self, and instead learns, slowly and painfully, how to relish the feeling of building a hut in the middle of the suffocating dust. If you can learn to be where you are, without fear, then sooner than you know it, your life will quite naturally be filled with more love and more wonder than you can possibly handle. When that happens, you’ll look back and see that this was the most romantic time of your whole life. These are those terrible days, those gorgeous days, when you first learned to breathe and stand alone without fear, to believe not in finish lines but in the race itself. Your legs are aching and your heart is pounding and the world is electric. You will have 30 years or 50 years, or maybe you’ll be gone tomorrow. All that matters is this moment, right now. This is the moment you learn to be here, to feel your limbs, to feel your full heart, to realize, for the first time, just how lucky you are.

Peter was agreeable. So Tom pried his mouth open and poured down the Pain-killer. Peter sprang a couple of yards in the air, and then delivered a war-whoop and set off round and round the room, banging against furniture, upsetting flower-pots, and making general havoc. Next he rose on his hind feet and pranced around, in a frenzy of enjoyment, with his head over his shoulder and his voice proclaiming his unappeasable happiness. Then he went tearing around the house again spreading chaos and destruction in his path. Aunt Polly entered in time to

Epicurus founded a school of philosophy which placed great emphasis on the importance of pleasure. "Pleasure is the beginning and the goal of a happy life," he asserted, confirming what many had long thought, but philosophers had rarely accepted. Vulgar opinion at once imagined that the pleasure Epicurus had in mind involved a lot of money, sex, drink and debauchery (associations that survive in our use of the word 'Epicurean'). But true Epicureanism was more subtle. Epicurus led a very simple life, because after rational analysis, he had come to some striking conclusions about what actually made life pleasurable - and fortunately for those lacking a large income, it seemed that the essential ingredients of pleasure, however elusive, were not very expensive. The first ingredient was friendship. 'Of all the things that wisdom provides to help one live one's entire life in happiness, the greatest by far is the possession of friendship,' he wrote. So he bought a house near Athens where he lived in the company of congenial souls. The desire for riches should perhaps not always be understood as a simple hunger for a luxurious life, a more important motive might be the wish to be appreciated and treated nicely. We may seek a fortune for no greater reason than to secure the respect and attention of people who would otherwise look straight through us. Epicurus, discerning our underlying need, recognised that a handful of true friends could deliver the love and respect that even a fortune may not. Epicurus and his friends located a second secret of happiness: freedom. In order not to have to work for people they didn't like and answer to potentially humiliating whims, they removed themselves from employment in the commercial world of Athens ('We must free ourselves from the prison of everyday affairs and politics'), and began what could best have been described as a commune, accepting a simpler way of life in exchange for independence. They would have less money, but would never again have to follow the commands of odious superiors. The third ingredient of happiness was, in Epicurus's view, to lead an examined life. Epicurus was concerned that he and his friends learn to analyse their anxieties about money, illness, death and the supernatural. There are few better remedies for anxiety than thought. In writing a problem down or airing it in conversation we let its essential aspects emerge. And by knowing its character, we remove, if not the problem itself, then its secondary, aggravating characteristics: confusion, displacement, surprise. Wealth is of course unlikely ever to make anyone miserable. But the crux of Epicurus's argument is that if we have money without friends, freedom and an analysed life, we will never be truly happy. And if we have them, but are missing the fortune, we will never be unhappy.

A great historian, as he insisted on calling himself, who had the happiness to be dead a hundred and twenty years ago, and so to take his place among the colossi whose huge legs our living pettiness is observed to walk under, glories in his copious remarks and digressions as the least imitable part of his work, and especially in those initial chapters to the successive books of his history, where he seems to bring his armchair to the proscenium and chat with us in all the lusty ease of his fine English. But Fielding lived when the days were longer (for time, like money, is measured by our needs), when summer afternoons were spacious, and the clock ticked slowly in the winter evenings. We belated historians must not linger after his example; and if we did so, it is probable that our chat would be thin and eager, as if delivered from a campstool in a parrot-house. I at least have so much to do in unravelling certain human lots, and seeing how they were woven and interwoven, that all the light I can command must be concentrated on this particular web, and not dispersed over that tempting range of relevancies called the universe.

The moon fled eastward like a frightened dove, while the stars changed their places in the heavens, like a disbanding army. 'Where are we?' asked Gil Gil. 'In France,' responded the Angel of Death. 'We have now traversed a large portion of the two bellicose nations which waged so sanguinary a war with each other at the beginning of the present century. We have seen the theater of the War of Succession. Conquered and conquerors both lie sleeping at this instant. My apprentice, Sleep, rules over the heroes who did not perish then, in battle, or afterward of sickness or of old age. I do not understand why it is that below on earth all men are not friends? The identity of your misfortunes and your weaknesses, the need you have of each other, the shortness of your life, the spectacle of the grandeur of other worlds, and the comparison between them and your littleness, all this should combine to unite you in brotherhood, like the passengers of a vessel threatened with shipwreck. There, there is neither love, nor hate, nor ambition, no one is debtor or creditor, no one is great or little, no one is handsome or ugly, no one is happy or unfortunate. The same danger surrounds all and my presence makes all equal. Well, then, what is the earth, seen from this height, but a ship which is foundering, a city delivered up to an epidemic or a conflagration?' 'What are those ignes fatui which I can see shining in certain places on the terrestrial globe, ever since the moon veiled her light?' asked the young man. 'They are cemeteries. We are now above Paris. Side by side with every city, every town, every village of the living there is always a city, a town, or a village of the dead, as the shadow is always beside the body. Geography, then, is of two kinds, although mortals only speak of the kind which is agreeable to them. A map of all the cemeteries which there are on the earth would be sufficient indication of the political geography of your world. You would miscalculate, however, in regard to the population; the dead cities are much more densely populated than the living; in the latter there are hardly three generations at one time, while, in the former, hundreds of generations are often crowded together. As for the lights you see shining, they are phosphorescent gleams from dead bodies, or rather they are the expiring gleams of thousands of vanished lives; they are the twilight glow of love, ambition, anger, genius, mercy; they are, in short, the last glow of a dying light, of the individuality which is disappearing, of the being yielding back his elements to mother earth. They are - and now it is that I have found the true word - the foam made by the river when it mingles its waters with those of the ocean.' The Angel of Death paused. ("The Friend of Death")

One day Tom was in the act of dosing the crack when his aunt's yellow cat came along, purring, eyeing the teaspoon avariciously, and begging for a taste. Tom said: "Don't ask for it unless you want it, Peter." But Peter signified that he did want it. "You better make sure." Peter was sure. "Now you've asked for it, and I'll give it to you, because there ain't anything mean about me; but if you find you don't like it, you mustn't blame anybody but your own self." Peter was agreeable. So Tom pried his mouth open and poured down the Pain-killer. Peter sprang a couple of yards in the air, and then delivered a war-whoop and set off round and round the room, banging against furniture, upsetting flower-pots, and making general havoc. Next he rose on his hind feet and pranced around, in a frenzy of enjoyment, with his head over his shoulder and his voice proclaiming his unappeasable happiness. Then he went tearing around the house again spreading chaos and destruction in his path. Aunt Polly entered in time to see him throw a few double summersets, deliver a final mighty hurrah, and sail through the open window, carrying the rest of the flower-pots with him. The old lady stood petrified with astonishment, peering over her glasses; Tom lay on the floor expiring with laughter. "Tom, what on earth ails that cat?" "I don't know, aunt," gasped the boy. "Why, I never see anything like it. What did make him act so?

Diana was the goddess of the hunt and of all newborn creatures. Women prayed to her for happiness in marriage and childbirth, but her strength was so great that even the warlike Amazons worshipped her. No man was worthy of her love, until powerful Orion won her affection. She was about to marry him, but her twin brother, Apollo, was angered that she had fallen in love. One day, Apollo saw Orion in the sea with only his head above the water. Apollo tricked Diana by challenging her to hit the mark bobbing in the distant sea. Diana shot her arrow with deadly aim. Later, the waves rolled dead Orion to shore. Lamenting her fatal blunder, Diana placed Orion in the starry sky. Every night, she would lift her torch in the dark to see her beloved. Her light gave comfort to all, and soon she became known as a goddess of the moon. It was whispered that if a girl-childwas born in the wilderness, delivered by the great goddess Diana, she would be known for her fierce protection of the innocent.

During her time at Miss Porter’s School in Farmington she had often become depressed and was hobbled by fatigue. In 1887, when she was twenty, she wrote in her diary, “Tears come without any provocation. Headache all day.” The school’s headmistress and founder, Sarah Porter, offered therapeutic counsel. “Cheer up,” she told Theodate. “Always be happy.” It did not work. The next year, in March 1888, her parents sent her to Philadelphia, to be examined and cared for by Dr. Silas Weir Mitchell, a physician famous for treating patients, mainly women, suffering from neurasthenia, or nervous exhaustion. Mitchell’s solution for Theodate was his then-famous “Rest Cure,” a period of forced inactivity lasting up to two months. “At first, and in some cases for four or five weeks, I do not permit the patient to sit up or to sew or write or read,” Mitchell wrote, in his book Fat and Blood. “The only action allowed is that needed to clean the teeth.” He forbade some patients from rolling over on their own, insisting they do so only with the help of a nurse. “In such cases I arrange to have the bowels and water passed while lying down, and the patient is lifted on to a lounge at bedtime and sponged, and then lifted back again into the newly-made bed.” For stubborn cases, he reserved mild electrical shock, delivered while the patient was in a filled bathtub. His method reflected his own dim view of women. In his book Wear and Tear; or, Hints for the Overworked, he wrote that women “would do far better if the brain were very lightly tasked.

All beings begin their lives with hope and aspirations. Among these aspirations is the desire that there will be a straight path to those goals. It is seldom so. Perhaps never. Sometimes the turns are of one's own volition, as one's thoughts and goals change over time. But more often the turns are mandated by outside forces. It was so with me. The memory is vivid, unsullied by age: the five admirals rising from their chairs as I am escorted into the chamber. The decision of the Ascendancy has been made, and they are here to deliver it. None of them is happy with the decision. I can read that in their faces. But they are officers and servants of the Chiss, and they will carry out their orders. Protocol alone demands that. The word is as I expected. Exile. The planet has already been chosen. The Aristocra will assemble the equipment necessary to endure that solitude does not quickly become Death from predators or the elements. I am led away. Once again, my path has turned. Where it will lead, I cannot say.

On the TV screen in Harry's is The Patty Winters Show, which is now on in the afternoon and is up against Geraldo Rivera, Phil Donahue and Oprah Winfrey. Today's topic is Does Economic Success Equal Happiness? The answer, in Harry's this afternoon, is a roar of resounding "Definitely," followed by much hooting, the guys all cheering together in a friendly way. On the screen now are scenes from President Bush's inauguration early this year, then a speech from former President Reagan, while Patty delivers a hard-to-hear commentary. Soon a tiresome debate forms over whether he's lying or not, even though we don't, can't, hear the words. The first and really only one to complain is Price, who, though I think he's bothered by something else, uses this opportunity to vent his frustration, looks inappropriately stunned, asks, "How can he lie like that? How can he pull that shit?" "Oh Christ," I moan. "What shit? Now where do we have reservations at? I mean I'm not really hungry but I would like to have reservations somewhere. How about 220?" An afterthought: "McDermott, how did that rate in the new Zagat's?" "No way," Farrell complains before Craig can answer. "The coke I scored there last time was cut with so much laxative I actually had to take a shit in M.K." "Yeah, yeah, life sucks and then you die." "Low point of the night," Farrell mutters. "Weren't you with Kyria the last time you were there?" Goodrich asks. "Wasn't that the low point?" "She caught me on call waiting. What could I do?" Farrell shrugs. "I apologize." "Caught him on call waiting." McDermott nudges me, dubious. "Shut up, McDermott," Farrell says, snapping Craig's suspenders. "Date a beggar." "You forgot something, Farrell," Preston mentions. "McDermott is a beggar." "How's Courtney?" Farrell asks Craig, leering. "Just say no." Someone laughs. Price looks away from the television screen, then at Craig, and he tries to hide his displeasure by asking me, waving at the TV, "I don't believe it. He looks so... normal. He seems so... out of it. So... un dangerous." "Bimbo, bimbo," someone says. "Bypass, bypass." "He is totally harmless, you geek. Was totally harmless. Just like you are totally harmless. But he did do all that shit and you have failed to get us into 150, so, you know, what can I say?" McDermott shrugs. "I just don't get how someone, anyone, can appear that way yet be involved in such total shit," Price says, ignoring Craig, averting his eyes from Farrell. He takes out a cigar and studies it sadly. To me it still looks like there's a smudge on Price's forehead. "Because Nancy was right behind him?" Farrell guesses, looking up from the Quotrek. "Because Nancy did it?" "How can you be so fucking, I don't know, cool about it?" Price, to whom something really eerie has obviously happened, sounds genuinely perplexed. Rumor has it that he was in rehab.

Dear Mama, I hope this letter finds you well. It contains all my love and affection. (It also contains all my questions about how you could ever have loved a man like Professor Miller.) You asked about where I live. I cannot believe I haven’t mentioned it, but I suppose I’m so used to it now I don’t think of it. The dorms are small and plain, but as a student I don’t need much more. (I cannot afford the dorms. I do not live in them.) The food is dreadful, all heavy meat and sauce. I miss fruit! (I am always hungry; a supper with a strange man was the fullest my stomach has been since I got here.) As I have mentioned in every letter, my professors are all interesting and I take copious notes during lectures. (If you do not bring up my father, I am certainly not going to offer you information on that louse of a man.) The course work is challenging but I am excelling. (I have to be perfect so they can find no excuse to dock my grades.) I have delivered Aunt Nani’s package to Jacabo. He was so happy to receive it, and I take tea with him once a week. It is a great comfort to speak Melenese with someone. (I live in the hotel where Jacabo works. He saved me when I realized I could not afford room and board at the school. I work long, hard hours in the evenings to earn a tiny hole of a servant’s room and whatever scraps of food are left over.) Please give everyone my love and tell them how much I am learning to bring back to the island as a teacher. (I will not fail, and I will use everything I learn here to make Melei better.) Your affectionate daughter, Jessamin

Dionysus versus 'Christ'; here you have the contrast. It is not a difference in regard to the martyrdom, — but the latter has a different meaning. Life itself — Life’s eternal fruitfulness and recurrence caused anguish, destruction, and the will to annihilation. In the other case, the suffering of the 'Christ as the Innocent One' stands as an objection against Life, it is the formula of Life’s condemnation. — Readers will guess that the problem concerns the meaning of suffering; whether a Christian or a tragic meaning is given to it. In the first case it is the road to a holy type of existence; in the second case existence itself is regarded as sufficiently holy to justify an enormous amount of suffering. The tragic man says yes even to the most excruciating suffering: he is sufficiently strong, rich, and capable of deifying, to be able to do this; the Christian denies even the happy lots on earth: he is weak, poor, and disinherited enough to suffer from life in any form. God on the Cross is a curse upon Life, a signpost directing people to deliver themselves from it; — Dionysus cut into pieces is a promise of Life: it will be forever born anew and rise afresh from destruction.

Walk slowly," said a voice from behind me, and I turned around and felt my heart jump in delight. "Remember, you're on a crutch and she's an old lady." "You came!" I said. "I heard you were looking for me. Julian told me." "I didn't think I'd see you. Not till, you know, till it was my turn." "I couldn't wait," he said. "You look exactly the same as you did on that last day. In Central Park." "Actually, I'm a few pounds lighter," he said. "I've been on a fitness drive." "Good for you." I stared at him and felt the tears forming in my eyes. "Do you know how much I've missed you?" I asked him. "It's been almost thirty years. I shouldn't have had to spend all that time on my own." "I know, but it's nearly over. And you haven't done a bad job of it at the same time, given the mess you made of the first thirty. The years apart will feel like nothing compared to what we have before us." "The music's started," said my mother, clutching me to her. "I have to go, Bastiaan," I said. "Will I see you later?" "No. But I'll be there in November when you arrive." "All right." I took a deep breath. "I love you." "I love you too," said my mother. "Shall we go?" I nodded and stepped forward, and slowly we made our way down the aisle, passing the faces of our friends and family, and I delivered her into the arms of a kind man who swore to love her and take care of her for the rest of her life. And at the end, when the entire congregation broke into applause, I realized that I was finally happy.

Jill had, as you might say, quite fall in love with the Unicorn. She thought- and she wasn't far wrong- that he was the shiningest, delicatest, most graceful animal she had ever met; and he was so gentle and soft of speech that, if you hadn't known, you would hardly have believed how fierce and terrible he could be in battle. "Oh, this is nice!" said Jill. "Just walking along like this. I wish there could be more of this sort of adventure. It's a pity there's always so much happening in Narnia." But the Unicorn explained to her that she was quite mistaken. He said that the Sons and Daughters of Adam and Eve were brought out of their own strange world into Narnia only at times when Narnia was stirred and upset, but she mustn't think it was always like that. In between their visits there were hundreds and thousands of years when peaceful King followed peaceful King till you could hardly remember their names or count their numbers, and there was really hardly anything to put into the History Books. And he went on to talk of old Queens and heroes whom she had never heard of. He spoke of Swanwhite the Queen who had lived before the days of the White Witch and the Great Winter, who was so beautiful that when she looked into any forest pool the reflection of her face shone out of the water like a star by night for a year and a day afterwards. He spoke of Moonwood the Hare who had such ears that he could sit by Caldron Pool under the thunder of the great waterfall and hear what men spoke in whispers at Cair Paravel. He told how King Gale, who was ninth in descent from Frank the first of all Kings, had sailed far away into the Eastern seas and delivered the Lone Islanders from a dragon and how, in return, they had given him the Lone Islands to be part of the royal lands of Narnia for ever. He talked of whole centuries in which all Narnia was so happy that notable dances and feasts, or at most tournaments, were the only things that could be remembered, and every day and week had been better than the last. And as he went on, the picture of all those happy years, all the thousands of them, piled up in Jill's mind till it was rather like looking down from a high hill on to a rich, lovely plain full of woods and waters and cornfields, which spread away and away till it got thin and misty from distance.

If the body is no longer a site of otherness but of identification, then we have urgently to become reconciled with it, repair it, perfect it, turn it into an ideal object. Everyone treats their bodies the way men treat women in projective identification: they invest them as a fetish, making an autistic cult of them, subjecting them to a quasi-incestuous manipulation. And it is the body's resemblance to its model which becomes a source of eroticism and 'white' seduction -- in the sense that it effects a kind of white magic of identity, as opposed to the black magic of otherness. This is how it is with body-building: you get into your body as you would into a suit of nerve and muscle. The body is not muscular, but muscled. It is the same with the brain and with social relations or exchanges: body-building, brainstorming, word-processing. Madonna is the ideal specimen of this, our muscled Immaculate Conception, our muscular angel who delivers us from the weaknesses of the body (pity the poor shade of Marilyn!). The sheath of muscles is the equivalent of character armour. In the past, women merely wrapped themselves in their image and their finery -- Freud speaks of those people who live with a kind of inner mirror, in a fleshly, happy self-reference. That narcissistic ideal is past and gone; body-building has wiped it out and replaced it with a gymnastic Ego-Ideal -- cold, hard, stressed, artificial self-reference. The construction of a double, of a physical and mental identity shell. Thus, in `body simulation', where you can animate your body remotely at any moment, the phantasy of being present in more than one body becomes an operational reality. An extension of the human being. And not a metaphorical or poetic extension, as in Pessoa's heteronyms, but quite simply a technical one.

Obviously, in those situations, we lose the sale. But we’re not trying to maximize each and every transaction. Instead, we’re trying to build a lifelong relationship with each customer, one phone call at a time. A lot of people may think it’s strange that an Internet company is so focused on the telephone, when only about 5 percent of our sales happen through the telephone. In fact, most of our phone calls don’t even result in sales. But what we’ve found is that on average, every customer contacts us at least once sometime during his or her lifetime, and we just need to make sure that we use that opportunity to create a lasting memory. The majority of phone calls don’t result in an immediate order. Sometimes a customer may be calling because it’s her first time returning an item, and she just wants a little help stepping through the process. Other times, a customer may call because there’s a wedding coming up this weekend and he wants a little fashion advice. And sometimes, we get customers who call simply because they’re a little lonely and want someone to talk to. I’m reminded of a time when I was in Santa Monica, California, a few years ago at a Skechers sales conference. After a long night of bar-hopping, a small group of us headed up to someone’s hotel room to order some food. My friend from Skechers tried to order a pepperoni pizza from the room-service menu, but was disappointed to learn that the hotel we were staying at did not deliver hot food after 11:00 PM. We had missed the deadline by several hours. In our inebriated state, a few of us cajoled her into calling Zappos to try to order a pizza. She took us up on our dare, turned on the speakerphone, and explained to the (very) patient Zappos rep that she was staying in a Santa Monica hotel and really craving a pepperoni pizza, that room service was no longer delivering hot food, and that she wanted to know if there was anything Zappos could do to help. The Zappos rep was initially a bit confused by the request, but she quickly recovered and put us on hold. She returned two minutes later, listing the five closest places in the Santa Monica area that were still open and delivering pizzas at that time. Now, truth be told, I was a little hesitant to include this story because I don’t actually want everyone who reads this book to start calling Zappos and ordering pizza. But I just think it’s a fun story to illustrate the power of not having scripts in your call center and empowering your employees to do what’s right for your brand, no matter how unusual or bizarre the situation. As for my friend from Skechers? After that phone call, she’s now a customer for life. Top 10 Ways to Instill Customer Service into Your Company   1. Make customer service a priority for the whole company, not just a department. A customer service attitude needs to come from the top.   2. Make WOW a verb that is part of your company’s everyday vocabulary.   3. Empower and trust your customer service reps. Trust that they want to provide great service… because they actually do. Escalations to a supervisor should be rare.   4. Realize that it’s okay to fire customers who are insatiable or abuse your employees.   5. Don’t measure call times, don’t force employees to upsell, and don’t use scripts.   6. Don’t hide your 1-800 number. It’s a message not just to your customers, but to your employees as well.   7. View each call as an investment in building a customer service brand, not as an expense you’re seeking to minimize.   8. Have the entire company celebrate great service. Tell stories of WOW experiences to everyone in the company.   9. Find and hire people who are already passionate about customer service. 10. Give great service to everyone: customers, employees, and vendors.

A man who is awake in the open field at night or who wanders over silent paths experiences the world differently than by day. Nighness vanishes, and with it distance; everything is equally far and near, close by us and yet mysteriously remote. Space loses its measures. There are whispers and sounds, and we do not know where or what they are. Our feelings too are peculiarly ambiguous. There is a strangeness about what is intimate and dear, and a seductive charm about the frightening. There is no longer a distinction between the lifeless and the living, everything is animate and soulless, vigilant and asleep at once. What the day brings on and makes recognizable gradually, emerges out of the dark with no intermediary stages. The encounter suddenly confronts us, as if by a miracle: What is the thing we suddenly see - an enchanted bride, a monster, or merely a log? Everything teases the traveller, puts on a familiar face and the next moment is utterly strange, suddenly terrifies with awful gestures and immediately resumes a familiar and harmless posture. Danger lurks everywhere. Out of the dark jaws of the night which gape beside the traveller, any moment a robber may emerge without warning, or some eerie terror, or the uneasy ghost of a dead man - who knows what may once have happened at that very spot? Perhaps mischievous apparitions of the fog seek to entice him from the right path into the desert where horror dwells, where wanton witches dance their rounds which no man ever leaves alive. Who can protect him, guide him aright, give him good counsel? The spirit of Night itself, the genius of its kindliness, its enchantment, its resourcefulness, and its profound wisdom. She is indeed the mother of all mystery. The weary she wraps in slumber, delivers from care, and she causes dreams to play about their souls. Her protection is enjoyed by the un-happy and persecuted as well as by the cunning, whom her ambivalent shadows offer a thousand devices and contrivances. With her veil she also shields lovers, and her darkness keeps ward over all caresses, all charms hidden and revealed. Music is the true language of her mystery - the enchanting voice which sounds for eyes that are closed and in which heaven and earth, the near and the far, man and nature, present and past, appear to make themselves understood. But the darkness of night which so sweetly invites to slumber also bestows new vigilance and illumination upon the spirit. It makes it more perceptive, more acute, more enterprising. Knowledge flares up, or descends like a shooting star - rare, precious, even magical knowledge. And so night, which can terrify the solitary man and lead him astray, can also be his friend, his helper, his counsellor.

Be calm! I entreat you to hear me, before you give vent to your hatred on my devoted head. Have I not suffered enough that you seek to increase my misery? Life, although it may only be an accumulation of anguish, is dear to me, and I will defend it. Remember, thou hast made me more powerful than thyself; my height is superior to thine; my joints more supple. But I will not be tempted to set myself in opposition to thee. I am thy creature, and I will be even mild and docile to my natural lord and king, if thou wilt also perform thy part, the which thou owest me. Oh, Frankenstein, be not equitable to every other, and trample upon me alone, to whom thy justice, and even thy clemency and affection, is most due. Remember, that I am thy creature; I ought to be thy Adam; but I am rather the fallen angel, whom thou drivest from joy for no misdeed. Everywhere I see bliss, from which I alone am irrevocably excluded. I was benevolent and good; misery made me a fiend. Make me happy, and I shall again be virtuous." "Begone! I will not hear you. There can be no community between you and me; we are enemies. Begone, or let us try our strength in a fight, in which one must fall." "How can I move thee? Will no entreaties cause thee to turn a favourable eye upon thy creature, who implores thy goodness and compassion? Believe me, Frankenstein: I was benevolent; my soul glowed with love and humanity: but am I not alone, miserably alone? You, my creator, abhor me; what hope can I gather from your fellow-creatures, who owe me nothing? they spurn and hate me. The desert mountains and dreary glaciers are my refuge. I have wandered here many days; the caves of ice, which I only do not fear, are a dwelling to me, and the only one which man does not grudge. These bleak skies I hail, for they are kinder to me than your fellow-beings. If the multitude of mankind knew of my existence, they would do as you do, and arm themselves for my destruction. Shall I not then hate them who abhor me? I will keep no terms with my enemies. I am miserable, and they shall share my wretchedness. Yet it is in your power to recompense me, and deliver them from an evil which it only remains for you to make so great that not only you and your family, but thousands of others, shall be swallowed up in the whirlwinds of its rage. Let your compassion be moved, and do not disdain me. Listen to my tale: when you have heard that, abandon or commiserate me, as you shall judge that I deserve. But hear me. The guilty are allowed, by human laws, bloody as they are, to speak in their own defence before they are condemned. Listen to me, Frankenstein. You accuse me of murder; and yet you would, with a satisfied conscience, destroy your own creature. Oh, praise the eternal justice of man! Yet I ask you not to spare me: listen to me; and then, if you can, and if you will, destroy the work of your hands.

... nature did not make us to feel too good for too long (which would be no good for the survival of the species) but only to feel good enough to imagine, erroneously, that someday we might feel good all the time. To believe that humanity will ever live in a feel-good world is a common mistake. And if we do not feel good, we should act as if we do. If you act happy, then you will become happy—everybody in the workaday world knows that. If you do not improve, then someone must assume the blame. And that someone will be you. We are on our way to the future, and no introverted melancholic is going to impede our progress. You have two choices: start thinking the way God and your society want you to think or be forsaken by all. The decision is yours, since you are a free agent who can choose to rejoin the world of fabricated reality—civilization, that is—or stubbornly insist on . . . what? That we should rethink how the whole world transacts its business? That we should start over from scratch, questioning all the ways and means that delivered us to a lofty prominence over the amusement park of creation? Try to be realistic. We made our world just the way nature and the Lord wanted us to make it. There is no starting over and no going back. No major readjustments are up for a vote. And no nihilistic head case is going to get a bad word in edgewise. The universe was created by the Creator, goddamn it. We live in a country we love and that loves us back. We have families and friends and jobs that make it all worthwhile. We are somebodies, as we spin upon this good earth, not a bunch of nobodies without names or numbers or retirement plans. None of this is going to become unraveled by a thought criminal who contends that the world is not double plus good and never will be and who believes that anyone is better off dead than alive. Our lives may not be unflawed—that would deny us a future to work toward—but if this charade is good enough for us, then it should be good enough for you. So if you cannot get your mind right, try walking away. You will find no place to go and no one who will have you. You will find only the same old trap the world over. It is the trap of tomorrow. Love it or leave it—choose which and choose fast. You will never get us to give up our hopes, demented as they may seem. You will never get us to wake up from our dreams. Your opinions are not certified by institutions of authority or by the middling run of humanity, and therefore whatever thoughts may enter your chemically imbalanced brain are invalid, inauthentic, or whatever dismissive term we care to assign to you who are only “one of those people.” So get the hell out if you can. But we are betting that when you start hurting badly enough, you will come running back. If you are not as strong as Samson— that no-good suicide and slaughterer of Philistines—then you will return to the trap. Do you think we are morons? We have already thought everything that you have thought. The only difference is that we have the proper and dignified sense of futility not to spread that nasty news. Our shibboleth: “Up the Conspiracy and down with Consciousness.