Grip Leadership Quotes

What is needed now is for leaders to become more open, more flexible, less egoistic and less hypocritical. We must loosen our death grip on whatever we believe to be the truth simply because it is how we want the truth to look. We must be honest with ourselves and invite honesty from others.

Uh, Coach,” Jason said, “that’s a great offer, but we need you to man the ship—or goat the ship. Whatever.” Hedge scowled. “And let you three have all the fun?” Percy gripped the satyr’s arm. “Hazel and the others need you here. When they get back, they’ll need your leadership. You’re their rock.” “Yeah.” Jason managed to keep a straight face. “Leo always says you’re his rock.

If you’re truly going to commit to building a great company, a strong leadership team, and getting the right people in the right seats, you must prepare for change on your leadership team.

The stories that grow up around a king are strong vines with a fierce grip.

Right from the get-go, each of us has to come to grips with who we are in the eyes of our Creator, not just who we are in the eyes of the world. And this takes some real soul searching.

In May 1959 Kennedy gave another major foreign policy speech, this time on India and China. Galbraith had helped draft it before leaving on his second visit to India. Kennedy began by saying that “no struggle in the world today deserves more of our time and attention than that which now grips the attention of all Asia. That is the struggle between India and China for leadership of the East, for the respect of all Asia, for the opportunity to demonstrate which way of life is the better.”13

Israeli intelligence, on the other hand, relied mostly on human resources—had countless spies in mosques, Islamic organizations, and leadership roles; and had no problem recruiting even the most dangerous terrorists. They knew they had to have eyes and ears on the inside, along with minds that understood motives and emotions and could connect the dots. America understood neither Islamic culture nor its ideology. That, combined with open borders and lax security made it a much softer target than Israel.

Our society is awash with founders, all listening to the same leadership podcasts, doing the same kettlebell lunges to improve grip and leg strength at the same time, then dissolving identical Tim Ferriss–approved muscle-building complexes into their post-workout shakes to transform their previously similar mesomorph bodies into something even more metabolically equivalent. All while making parallel grandiose-style projections about their own app, disruption, or innovation whereby their personal self-interest miraculously aligns with the interest of society writ large and places them as CEO/founder/servant-leader on the very prow of the vessel of civilization.

When we shift from talking about the problems of community to talking about the breakdown of community, something changes. Naming the challenge as the “breakdown of community” opens the way for restoration.Holding on to the view that community is a set of problems to be solved holds us in the grip of retribution. At every level of society, we live in the landscape of retribution. The retributive community is sustained by several aspects of the modern community conversation, which I will expand on throughout the book: the marketing of fear and fault, gravitation toward more laws and oversight, an obsession with romanticized leadership, marginalizing hope and possibility, and devaluing associational life to the point of invisibility.

The real things of life were getting a grip on him more and more,” Jacob Riis observed. In an essay on “fellow-feeling,” written a decade and a half later, Roosevelt maintained that empathy, like courage, could be acquired over time. “A man who conscientiously endeavors to throw in his lot with those about him, to make his interest theirs, to put himself in a position where he and they have a common object, will at first feel a little self-conscious, will realize too plainly his aims. But with exercise this will pass off. He will speedily find that the fellow-feeling which at first he had to stimulate was really existent, though latent, and is capable of a very healthy growth.” Indeed, he argued that a “very large part of the rancor of political and social strife” springs from the fact that different classes or sections “are so cut off from each other that neither appreciates the other’s passions, prejudices, and, indeed, point of view.

...in certain regions the party is organized like a gang whose toughest member takes over the leadership. The leader’s ancestry and powers are readily mentioned, and in a knowing and slightly admiring tone it is quickly pointed out that he inspires awe in his close collaborators. In order to avoid these many pitfalls a persistent battle has to be waged to prevent the party from becoming a compliant instrument in the hands of a leader. Leader comes from the English verb “to lead,” meaning “to drive” in French.15 The driver of people no longer exists today. People are no longer a herd and do not need to be driven. If the leader drives me I want him to know that at the same time I am driving him. The nation should not be an affair run by a big boss. Hence the panic that grips government circles every time one of their leaders falls ill, because they are obsessed with the question of succession: What will happen to the country if the leader dies? The influential circles, who in their blind irresponsibility are more concerned with safeguarding their lifestyle, their cocktail parties, their paid travel and their profitable racketeering, have abdicated in favor of a leader and occasionally discover the spiritual void at the heart of the nation.

It is rather like arguing with an Irishman,” wrote Michael Hadow of his many conversations with Dayan. “He enjoys knocking down ideas just for the sake of argument and one will find him arguing in completely opposite directions on consecutive days.” Indeed, Dayan was a classic man of contradictions: famed as a warrior, he professed deep respect for the Arabs, including those who attacked his village, Nahalal, in the early 1930s, and who once beat him and left him for dead. A poet, a writer of children’s stories, he admitted publicly that he regretted having children, and was a renowned philanderer as well. A lover of the land who made a hobby of plundering it, he had amassed a huge personal collection of antiquities. A stickler for military discipline, he was prone to show contempt for the law. As one former classmate remembered, “He was a liar, a braggart, a schemer, and a prima donna—and in spite of that, the object of deep admiration.” Equally contrasting were the opinions about him. Devotees such as Meir Amit found him “original, daring, substantive, focused,” a commander who “radiated authority and leadership [with] … outstanding instincts that always hit the mark.” But many others, among them Gideon Rafael, saw another side of him: “Rocking the boat is his favorite tactic, not to overturn it, but to sway it sufficiently for the helmsman to lose his grip or for some of its unwanted passengers to fall overboard.” In private, Eshkol referred to Dayan as Abu Jildi, a scurrilous one-eyed Arab bandit.

awkward televised hug from the new president of the United States. My curtain call worked. Until it didn’t. Still speaking in his usual stream-of-consciousness and free-association cadence, the president moved his eyes again, sweeping from left to right, toward me and my protective curtain. This time, I was not so lucky. The small eyes with the white shadows stopped on me. “Jim!” Trump exclaimed. The president called me forward. “He’s more famous than me.” Awesome. My wife Patrice has known me since I was nineteen. In the endless TV coverage of what felt to me like a thousand-yard walk across the Blue Room, back at our home she was watching TV and pointing at the screen: “That’s Jim’s ‘oh shit’ face.” Yes, it was. My inner voice was screaming: “How could he think this is a good idea? Isn’t he supposed to be the master of television? This is a complete disaster. And there is no fricking way I’m going to hug him.” The FBI and its director are not on anyone’s political team. The entire nightmare of the Clinton email investigation had been about protecting the integrity and independence of the FBI and the Department of Justice, about safeguarding the reservoir of trust and credibility. That Trump would appear to publicly thank me on his second day in office was a threat to the reservoir. Near the end of my thousand-yard walk, I extended my right hand to President Trump. This was going to be a handshake, nothing more. The president gripped my hand. Then he pulled it forward and down. There it was. He was going for the hug on national TV. I tightened the right side of my body, calling on years of side planks and dumbbell rows. He was not going to get a hug without being a whole lot stronger than he looked. He wasn’t. I thwarted the hug, but I got something worse in exchange. The president leaned in and put his mouth near my right ear. “I’m really looking forward to working with you,” he said. Unfortunately, because of the vantage point of the TV cameras, what many in the world, including my children, thought they saw was a kiss. The whole world “saw” Donald Trump kiss the man who some believed got him elected. Surely this couldn’t get any worse. President Trump made a motion as if to invite me to stand with him and the vice president and Joe Clancy. Backing away, I waved it off with a smile. “I’m not worthy,” my expression tried to say. “I’m not suicidal,” my inner voice said. Defeated and depressed, I retreated back to the far side of the room. The press was excused, and the police chiefs and directors started lining up for pictures with the president. They were very quiet. I made like I was getting in the back of the line and slipped out the side door, through the Green Room, into the hall, and down the stairs. On the way, I heard someone say the score from the Packers-Falcons game. Perfect. It is possible that I was reading too much into the usual Trump theatrics, but the episode left me worried. It was no surprise that President Trump behaved in a manner that was completely different from his predecessors—I couldn’t imagine Barack Obama or George W. Bush asking someone to come onstage like a contestant on The Price Is Right. What was distressing was what Trump symbolically seemed to be asking leaders of the law enforcement and national security agencies to do—to come forward and kiss the great man’s ring. To show their deference and loyalty. It was tremendously important that these leaders not do that—or be seen to even look like they were doing that. Trump either didn’t know that or didn’t care, though I’d spend the next several weeks quite memorably, and disastrously, trying to make this point to him and his staff.

On his way to the cross, Jesus released his grip on the Father and cried “Not my will, but yours be done” so that the Father could forever tighten his grip on us.

if there really is no way you can win, you never say it out loud. You assess why, change strategy, adjust tactics, and keep fighting and pushing till either you’ve gotten a better outcome or you’ve died. Either way, you never quit when your country needs you to succeed. As Team 5 was shutting down the workup and loading up its gear, our task unit’s leadership flew to Ramadi to do what we call a predeployment site survey. Lieutenant Commander Thomas went, and so did both of our platoon officers in charge. It was quite an adventure. They were shot at every day. They were hit by IEDs. When they came home, Lieutenant Commander Thomas got us together in the briefing room and laid out the details. The general reaction from the team was, “Get ready, kids. This is gonna be one hell of a ride.” I remember sitting around the team room talking about it. Morgan had a big smile on his face. Elliott Miller, too, all 240 pounds of him, looked happy. Even Mr. Fantastic seemed at peace and relaxed, in that sober, senior chief way. We turned over in our minds the hard realities of the city. Only a couple weeks from now we would be calling Ramadi home. For six or seven months we’d be living in a hornet’s nest, picking up where Team 3 had left off. It was time for us to roll. In late September, Al Qaeda’s barbaric way of dealing with the local population was stirring some of Iraq’s Sunni tribal leaders to come over to our side. (Stuff like punishing cigarette smokers by cutting off their fingers—can you blame locals for wanting those crazies gone?) Standing up for their own people posed a serious risk, but it was easier to justify when you had five thousand American military personnel backing you up. That’ll boost your courage, for sure. We were putting that vise grip on that city, infiltrating it, and setting up shop, block by block, house by house, inch by inch. On September 29, a Team 3 platoon set out on foot from a combat outpost named Eagle’s Nest on the final operation of their six-month deployment. Located in the dangerous Ma’laab district, it wasn’t much more than a perimeter of concrete walls and concertina wire bundling up a block of residential homes. COP Eagle’s

Of the 52 Confederate generals who had crossed the Potomac in the past three weeks, no less than 17 — barely under one third — had become casualties in the past three days. Five were killed outright or mortally wounded... When the lost was lengthened by 18 colonels either killed or captured, many of them officers of high promise, slated for early promotion, it was obvious that the Army of Northern Virginia had suffered a loss in leadership from which it might never recover. A British observer was of this opinion. He lauded the offensive prowess of Lee's soldiers, who had marched out as proudly as if on parade in their eagerness to come to grips with their opponents on the ridge across the way; "But they will never do it again," he predicted. And he told why. He had been with the army since Fredericksburg, ticking off the illustrious dead from Stonewall Jackson down, and now on the heels of Gettysburg he asked a rhetorical question of his Confederate friends: "Don't you see your system feeds upon itself? You cannot fill the places of these men. Your troops do wonders, but every time at a cost you cannot afford." (pp. 577-578).

You must build and maintain a true leadership team. 2. Hitting the ceiling is inevitable. 3. You can only run your business on one operating system. 4. You must be open-minded, growth-oriented, and vulnerable.

I’m giving you a chance to walk away, to live. Don’t be a fool--take it.” Cannan tucked his knife into the shaft of his boot, then cast his eyes over Steldor, Galen, Adrik and Koranis. All resolutely met his gaze. “I don’t see fear in this room, Narian,” he said, shaking his head. “Do what you must, as will we.” “Then you’re asking to die!” For a moment there was a pleading note in Narian’s voice, an indication of how torn he was about his position. He didn’t want to put these men to death. “If I arrest you, you will be executed. If I let you go forward, you will fail.” “The only way we could fail,” Steldor interjected in a low voice, “is by accepting what you have handed our people. We owe this to them.” “You owe them your leadership, not the sacrifice of your lives. The High Priestess will not relinquish this province, in that she is unyielding. She and the Overlord fought too long and too hard for it. Don’t do this.” My uncle approached the Cokyrian commander with an almost sympathetic expression. His dark eyes had lost none of their determination, but he meant to reach the young man with his words. “Who are you, Narian?” The question was strange, but Narian seemed to understand its significance. “From the moment you set foot in Hytanica, you have tried to play both sides. You’ve spent far too long being a Cokyrian with Hytanican blood, and it ends now, for better or worse. There is no more in between, so do what you must. Either have us arrested, or allow us to go forward.” Narian met Cannan’s gaze, not discomfited by the taller man’s proximity. In truth, he had nothing at all to fear from us, what with the powers he possessed. But I wished I could see something in his eyes, some indication of what he would do from here. “Very well, Captain. I will do as you say--what I must.” Showing us his back, Narian ascended the stairs, disappearing through the cellar door. Steldor immediately made to follow, but Cannan grasped his shirt. “Let me go,” my cousin snapped, but his father stepped closer, until their faces were just inches apart. “Don’t be reckless,” the captain muttered. “He will kill you if you challenge him.” Steldor gave in, and his father released his grip. “Then what do we do?” Galen asked. “Nothing has changed.” Cannan looked around at the men who would follow his orders, to the grave and beyond. “We will do exactly what we have planned. Until and unless Narian stops us, we proceed.” “But…but isn’t that dangerous?” King Adrik queried. “This has always been dangerous. But I’m willing to take a chance on Narian.” The silence in the aftermath of the captain’s statement reinforced my sense that, at a single wave of the Cokyrian commander’s hand, we would all be buried alive.

A leader needs a balanced approach to time lest it become his bondage and downfall. Without a grip on time, the leader works under unnecessary strain. Even when the leader has done the utmost to fulfill daily obligations, vast areas of work always remain. Every call for help is not necessarily a call from God, for it is impossible to respond to every need. If the leader sincerely plans his day in prayer, then executes the plan with all energy and eagerness, that is enough. A leader is responsible only for what lies within the range of control. The rest he should trust to our loving and competent heavenly Father.

When we invite the Spirit to fill us, the Spirit’s power grips our lives with this kind of strength and passion.

New wisdom is the wisdom that whispers to us to pursue detachment. It is the wisdom that, steady as breath work, releases us from our monkey-mind grip on exactly how life needs to look and sound. We don’t even have to obsess about how long an idea will be relevant, trusting the universe that when the idea’s time has expired an even more useful one will appear to replace it.

The intelligentsia, the politicians, the rabbis, and the Jewish leadership, in general, ignored this book at the time. It seemed to them hollow and eccentric. “They ignored in Hitler’s book what was written clearly for all to see: “No one should be surprised if the guise of Satan lives among us, the very embodiment of evil, in the image of the flesh and blood Jew….” “These exact words were published in 1925, fourteen years before their realization. Hitler did not hesitate to declare repeatedly his intensions, including during his address to the German Parliament in 1938, one year before beginning their actualization

When we are under pressure, feeling threatened or anxious, we depend on this false self rather than depending on God. If we can learn to notice when it is at play, name what we think we need that we do not actually need, and then die to it, we can be freed from its grip and opened to a deeper experience of grace. I am not talking about heaven and hell and the forgiveness of sins or a transaction with God in the past. I am talking about freedom and transformation moment by moment. I think this is one reason Jesus calls us to deny it daily. Sometimes we need to deny it hourly or moment by moment to encounter God’s freedom. In this approach, anxiety becomes a gift rather than a curse because it serves as an early detection device that your false self is at work.

Wars are lost or won by possession of three keys: morale, logistics, leadership.

Up to the surgery, I was coming to the weekly meetings of the leadership team and the annual planning meeting,” he said, looking back. “It wasn’t good for me or them. There were times when I was impatient. I’d complain to the leadership group that we weren’t solving obvious problems as fast as we should. We’d identify a quality problem, for example, or a problem with shipping to the wrong location. They weren’t difficult to solve. They just needed people’s focus. It seemed to me we could solve them more quickly by fiat than by having a committee and reaching consensus. I suppose it’s less expensive to let people figure it out for themselves than to send them to school to learn it, but it’s hard for me to do. That’s why I’m not here in the building. It’s too frustrating. Ed and I have different styles. It took me a long time to come to grips with that. Anyway, the company is better off with Ed. It’s a major stress out of my life, and he has made a huge contribution to my net worth.

Reaching the hilltop and hitting the rock bottom both are two utmost experiences of christian faith. They have the danger of being self reliant and eventually loosing the grip of god

There was a hush and everybody was holding their breath,” Frances Perkins recalled. After what seemed a long-drawn moment of tension, he reached the rostrum, handed off his crutches, gripped the lectern edges with his powerful, viselike grip, tilted back his head, and “across his face there flashed a vast, world-encompassing smile.

There are really only a handful of core processes that make any organization function. Systemizing involves clearly identifying what those core processes are and integrating them into a fully functioning machine. You will have a human resource process, a marketing process, a sales process, an operating process, a customer-retention process, an accounting process, and so on. These must all work together in harmony, and the methods you use should be crystal clear to everyone at all levels of the organization. The first step is to agree as a leadership team on what these processes are and then to give them a name. This is your company’s Way of doing business. Once you all agree on your Way, you will simplify, apply technology to, document, and fine-tune these core processes. In doing so, you will realize tremendous efficiencies, eliminate mistakes, and make it easier for managers to manage and for you to increase your profitability.

What is vision? It’s clearly defining who and what your organization is, where it’s going and how it’s going to get there. It should be simple to articulate your vision, because it’s probably already in your head. Unfortunately, if there are five people on your leadership team, there may be five different variations of the company vision. The goal is to get you all on the same page. To the degree everyone on the team can answer the following eight questions and absolutely agree, you will have a clear vision.

Have everyone on the leadership team brainstorm what they believe to be the following: • The geographic characteristics of your ideal customers. Where are they? • The demographic characteristics of your ideal customers. What are they? (If you’re marketing business-to-business, consider characteristics such as job title, industry, size, and type of business. If business-to-consumer, then age, sex, income or profession.) • The psychographic characteristics of your ideal customers. How do they think? What do they need? What do they appreciate? With the answers to these questions, go to work on creating The List, which consists of the key contact information for each prospect. I won’t kid you—creating The List will take some work.

Brainstorm with your leadership team and list what you believe to be the biggest frustrations, fears, and worries for your potential customer when doing business with you. The ideal guarantee is backed up by a tangible penalty if you don’t deliver on it. Your guarantee must drive more business or enable you to close more of what you’re not winning.

Here’s the brutal truth: Not everyone in your organization will share your vision. The responsibility that you have as the leadership team is to share your V/TO and inspire your people with a compelling vision. As long as they understand it, they want to be a part of it, and their actions perpetuate the vision, they share it. The ones that don’t will stand out by contrast. Most of the time, they’ll leave before you have to let them go. But as a good manager, you’ll be doing them and others in the company a disservice by keeping them around. You may have to help free up the futures of the ones that don’t willingly leave.

Once you’ve determined your numbers, have everyone on the leadership team take a few minutes and write down bullet points of what the organization will look like on that date three years from now. Factors to consider include things such as number and quality of people, added resources, office environment and size, operational efficiencies, systemization, technology needs, product mix, and client mix.

A vital first step is creating a workplace where people feel comfortable calling out the issues that stand in the way of your vision. To do this, your leadership team must be comfortable with this type of environment.

The weekly leadership team Issues List. The time frame on these items is much shorter. These are all of the relevant issues for this week and quarter that must be tackled at the highest level. These issues will be resolved in your weekly leadership team meetings. You should not be solving departmental issues. These will typically be more strategic in nature. If it can be solved at a departmental level, push it down. Leadership issues include things as diverse as company Rocks being off track, a bad number in the Scorecard, key employee issues, major client difficulties, and process-and system-related problems.

Your company will have Rocks, each member of your leadership team will have Rocks, and your employees will also have Rocks. The reason to limit Rocks to three to seven (preferably closer to three) is that you’re going to break the organization of the habit of trying to focus on everything at once. It simply can’t be done. By limiting priorities, you can focus on what is most important. With the increased intensity of focusing on a limited number of Rocks, your people will accomplish more. Remember the old saying: When everything is important, nothing is important. The way you move the company forward is one 90-day period at a time.

your leadership team lists everything on the whiteboard that has to be accomplished in the next 90 days. On average, you’ll discover about 10 to 20 things that you’d like to close out,

Assign who owns each Rock. This is vital for clear accountability. Each of the three to seven company Rocks must be owned by one and only one person on the leadership team. When more than one person is accountable for a Rock, no one is accountable. The owner is the person who drives the Rock to completion during the quarter by putting together a timeline, calling meetings, and pushing people. At the end of the quarter, the owner is the one that everyone looks at to assure the Rock was completed.

Once the company Rocks are set, the members of the leadership team each set their own Rocks. They first carry forward any company Rocks that they own to their individual list of Rocks and then come up with their most important three to seven. Some of the Rocks that were discarded in Step 2 for the company can end up becoming individual Rocks for leadership team members. Please remember—no more than three to seven.

When all that great work is done, you then create what is called the Rock Sheet, which is just a landscaped piece of paper. At the top are the organization’s Rocks, and below that are each of the leadership team’s individuals Rocks. This Rock Sheet is brought into your weekly meetings to review your Rocks.

STEP 8 Have each department set their Rocks as a team. Just as the leadership team sets their Rocks, each department team follows the exact same process to set theirs as well. In the end, each employee will have his or her own Rocks for the quarter.

As goes the leadership team, so goes the company. If the leadership team is open and honest, issues will flow freely.

Review all of your numbers (quarterly revenue, profit, gross margin, and any other relevant key numbers) and your Rocks (company and leadership teams on the Rock Sheet) from the previous quarter to confirm which ones were achieved and which were not. I highly recommend simply stating “done” or “not done” for each. This will give you a clear, black-and-white picture of how you performed. Don’t get caught up in believing you can complete 100 percent of your Rocks every quarter. It’s perfectionist thinking and not realistic. You always want to strive for 80 percent completion or better—that’s enough to be truly great.

Your job as a leadership team is to establish your organization’s core focus and not to let anything distract you from that.

That’s one of the main differences between a 10-year target and any shorter ones you might set. This is the one larger-than-life goal that everyone is working toward, the thing that gives everyone in the organization a long-range direction. Once your 10-year target is clear, you and your leadership team will start doing things differently in the here and now so as to get you there.

The Scorecard should cause an organizational shift. Your leadership team will become more proactive at solving problems because you’ll have hard data that not only points out current problems but also predicts future ones.

Please ask these three questions with your leadership team: 1. Is this the right structure to get us to the next level? 2. Are all of the right people in the right seats? 3. Does everyone have enough time to do the job well?

determine the revenue picture. Start by asking your team this question: What is the annual revenue going to be three years from now? This is always fun, because you find out if your leadership is in sync with how fast you want to grow.

Our society is awash with founders, all listening to the same leadership podcasts, doing the same kettlebell lunges to improve grip and leg strength at the same time, then dissolving identical Tim Ferriss–approved muscle-building complexes into their post-workout shakes to transform their previously similar mesomorph bodies into something even more metabolically equivalent. All while making parallel grandiose-style projections about their own app, disruption, or innovation whereby their personal self-interest miraculously aligns with the interest of society writ large and places them as CEO/founder/servant-leader on the very prow of the vessel of civilization. It is lunacy.

What is the book (or books) you’ve given most as a gift, and why? Or what are one to three books that have greatly influenced your life? The 15 Commitments of Conscious Leadership by Jim Dethmer and Diana Chapman. Though most people will typically blame other people or circumstances in their life when they are unhappy, Buddhists believe that we are the cause of our own suffering. We can’t control the fact that bad things are going to happen, but it’s how we react to them that really matters, and that we can learn to control. Even if you don’t accept that this is true in all cases, giving it consideration in moments of unhappiness or anxiety will often give you a new perspective and allow you to relax your grip on a negative story. This book is an approachable manual for how to do that tactically, and the lessons it teaches have transformed the way I engage with difficult situations and thus reduced the suffering I experience in big and small ways. Though it is written with leaders in mind, I find myself recommending it to everyone, and we give it to every new employee at Asana.

The Scorecard review is the leadership team’s opportunity at a high level to examine the five to 15 most important numbers in the organization and to make sure they are on track for the goal.

the Pittsburgh Steelers during their heyday in the 1970s. He said, “We made every decision like we were going to the Super Bowl,” and they ended up winning the Super Bowl four times. That is what every leadership team needs to do. You should make all of your decisions as though you are going to your own Super Bowl—as though you were achieving your vision.

Quarterly Rocks create a 90-Day World for your organization, a powerful concept that enables you to gain tremendous traction. How do they work? Every 90 days, your leadership team comes together to establish its priorities for the next 90 days based on your one-year plan.

When addressing issues, leadership teams spend most of their time discussing the heck out of everything, rarely identifying anything, and hardly ever solving something. It’s truly an epidemic within the business world. Most teams suffer from different challenges when solving issues. The common ones include fear of conflict, lack of focus, lack of discipline, lack of commitment, and personal ego.

I highly recommend an exercise I call One Thing. Each member of the team receives feedback from the others on his or her single greatest strength or most admirable ability and his or her biggest weakness or hindrance to the success of the company. The exercise is done out in the open, with the entire leadership team present. I believe the peer-evaluation methods that are conducted anonymously actually do more harm than good.

All too often, people and organizations that are confronted with change find themselves struggling and don’t know why. They’ve applied every practical solution, quantitative method, and technical approach to managing change, and they’re at a loss for why it’s not working. And then they learn about the Bridges transition model and realize that change and transition are very different animals. They finally come to grips with the fact that the human element, the wonderfully unpredictable part of business and leadership and life that academics and experts so often overlook, is the difference between success and failure, between transformational growth and painful decline.

Organizations usually expand in spurts, by smashing through a series of ceilings. Reaching the natural limits of your existing resources is a by-product of growth, and a company continually needs to adjust its existing state if it hopes to expand through the next ceiling. You and your leadership team need to understand this, because you will hit the ceiling on three different levels: as an organization, departmentally, and as individuals.