Good Documentation Practices Quotes

Margaret: Can I - can I just say something for the future? Leo: Yeah. Margaret: I can sign the President's name. I have his signature down pretty good. Leo: You can sign the President's name? Margaret: Yeah. Leo: On a document removing him from power and handing it to someone else? Margaret: Yeah! Or... do you think the White House Counsel would say that was a bad idea? Leo: I think the White House Counsel would say it was a coup d'etat! Margaret: Well. I'd probably end up doing some time for that. Leo: I would think. And what the hell were you doing practicing the President's signature? Margaret: It was just for fun.

An architecture that is not documented, and not communicated, may still be a good architecture, but the risks surrounding it are enormous. —RK

This is not the "relativism of truth" presented by journalistic takes on postmodernism. Rather, the ironist's cage is a state of irony by way of powerlessness and inactivity: In a world where terrorism makes cultural relativism harder and harder to defend against its critics, marauding international corporations follow fair-trade practices, increasing right-wing demagoguery and violence can't be answered in kind, and the first black U.S. president turns out to lean right of center, the intelligentsia can see no clear path of action. Irony dominates as a "mockery of the promise and fitness of things," to return to the OED definition of irony. This thinking is appropriate to Wes Anderson, whose central characters are so deeply locked in ironist cages that his films become two-hour documents of them rattling their ironist bars. Without the irony dilemma Roth describes, we would find it hard to explain figures like Max Fischer, Steve Zissou, Royal Tenenbaum, Mr. Fox, and Peter Whitman. I'm not speaking here of specific political beliefs. The characters in question aren't liberals; they may in fact, along with Anderson himself, have no particular political or philosophical interests. But they are certainly involved in a frustrated and digressive kind of irony that suggests a certain political situation. Though intensely self-absorbed and central to their films, Anderson's protagonists are neither heroes nor antiheroes. These characters are not lovable eccentrics. They are not flawed protagonists either, but are driven at least as much by their unsavory characteristics as by any moral sense. They aren't flawed figures who try to do the right thing; they don't necessarily learn from their mistakes; and we aren't asked to like them in spite of their obvious faults. Though they usually aren't interested in making good, they do set themselves some kind of mission--Anderson's films are mostly quest movies in an age that no longer believes in quests, and this gives them both an old-fashioned flavor and an air of disillusionment and futility.

Third Wave Antiracism insists that it is “racist” for black boys to be overrepresented among those suspended or expelled from schools for violence, which when translated into policy, is documented to have led to violence persisting in the schools and to have lowered students’ grades. Third Wave Antiracism insists that it is “racist” that black kids are underrepresented in New York City schools requiring high performance on a standardized test for admittance, and demands that we eliminate the test. Forget directing black students to (free) resources for practicing the test and reinstating gifted programs that shunted good numbers of black students into those very schools just a generation before – those wouldn’t be quite “revolutionary” (and anti-“white”) enough.

His ignorance was as remarkable as his knowledge. Of contemporary literature, philosophy and politics he appeared to know next to nothing. Upon my quoting Thomas Carlyle, he inquired in the naivest way who he might be and what he had done. My surprise reached a climax, however, when I found incidentally that he was ignorant of the Copernican Theory and of the composition of the Solar System. That any civilized human being in this nineteenth century should not be aware that the earth travelled round the sun appeared to be to me such an extraordinary fact that I could hardly realize it. “You appear to be astonished,” he said, smiling at my expression of surprise. “Now that I do know it I shall do my best to forget it.” “To forget it!” “You see,” he explained, “I consider that a man’s brain originally is like a little empty attic, and you have to stock it with such furniture as you choose. A fool takes in all the lumber of every sort that he comes across, so that the knowledge which might be useful to him gets crowded out, or at best is jumbled up with a lot of other things so that he has a difficulty in laying his hands upon it. Now the skilful workman is very careful indeed as to what he takes into his brain-attic. He will have nothing but the tools which may help him in doing his work, but of these he has a large assortment, and all in the most perfect order. It is a mistake to think that that little room has elastic walls and can distend to any extent. Depend upon it there comes a time when for every addition of knowledge you forget something that you knew before. It is of the highest importance, therefore, not to have useless facts elbowing out the useful ones.” “But the Solar System!” I protested. “What the deuce is it to me?” he interrupted impatiently; “you say that we go round the sun. If we went round the moon it would not make a pennyworth of difference to me or to my work.” I was on the point of asking him what that work might be, but something in his manner showed me that the question would be an unwelcome one. I pondered over our short conversation, however, and endeavoured to draw my deductions from it. He said that he would acquire no knowledge which did not bear upon his object. Therefore all the knowledge which he possessed was such as would be useful to him. I enumerated in my own mind all the various points upon which he had shown me that he was exceptionally well-informed. I even took a pencil and jotted them down. I could not help smiling at the document when I had completed it. It ran in this way— SHERLOCK HOLMES—his limits. 1. Knowledge of Literature.—Nil. 2. Philosophy.—Nil. 3. Astronomy.—Nil. 4. Politics.—Feeble. 5. Botany.—Variable. Well up in belladonna, opium, and poisons generally. Knows nothing of practical gardening. 6. Geology.—Practical, but limited. Tells at a glance different soils from each other. After walks has shown me splashes upon his trousers, and told me by their colour and consistence in what part of London he had received them. 7. Chemistry.—Profound. 8. Anatomy.—Accurate, but unsystematic. 9. Sensational Literature.—Immense. He appears to know every detail of every horror perpetrated in the century. 10. Plays the violin well. 11. Is an expert singlestick player, boxer, and swordsman. 12. Has a good practical knowledge of British law.

When a domain reaches a point where the knowledge for skillful professional practice cannot be acquired in a decade, more or less, then several adaptive developments are likely to occur. Specialization will usually increase (as it has, for example, in medicine), and practitioners will make increasing use of books and other external reference aids in their work. Architecture is a good example of a domain where much of the information a professional requires is stored in reference works, such as catalogues of available building materials, equipment, and components, and official building codes. No architect expects to keep all of this in his head or to design without frequent resort to these information sources. In fact architecture can almost be taken as a prototype for the process of design in a semantically rich task domain. The emerging design is itself incorporated in a set of external memory structures: sketches, floor plans, drawings of utility systems, and so on. At each stage in the design process, partial design reflected in these documents serves as a major stimulus suggesting to the designer what he should attend to next. This direction to new sub-goals permits in turn new information to be extracted from memory and reference sources and another step to be taken toward the development of the design.

Once people believed her careful documentation, there was an easy answer—since babies are cute and inhibit aggression, something pathological must be happening. Maybe the Abu langur population density was too high and everyone was starving, or male aggression was overflowing, or infanticidal males were zombies. Something certifiably abnormal. Hrdy eliminated these explanations and showed a telling pattern to the infanticide. Female langurs live in groups with a single resident breeding male. Elsewhere are all-male groups that intermittently drive out the resident male; after infighting, one male then drives out the rest. Here’s his new domain, consisting of females with the babies of the previous male. And crucially, the average tenure of a breeding male (about twenty-seven months) is shorter than the average interbirth interval. No females are ovulating, because they’re nursing infants; thus this new stud will be booted out himself before any females wean their kids and resume ovulating. All for nothing, none of his genes passed on. What, logically, should he do? Kill the infants. This decreases the reproductive success of the previous male and, thanks to the females ceasing to nurse, they start ovulating. That’s the male perspective. What about the females? They’re also into maximizing copies of genes passed on. They fight the new male, protecting their infants. Females have also evolved the strategy of going into “pseudoestrus”—falsely appearing to be in heat. They mate with the male. And since males know squat about female langur biology, they fall for it—“Hey, I mated with her this morning and now she’s got an infant; I am one major stud.” They’ll often cease their infanticidal attacks. Despite initial skepticism, competitive infanticide has been documented in similar circumstances in 119 species, including lions, hippos, and chimps. A variant occurs in hamsters; because males are nomadic, any infant a male encounters is unlikely to be his, and thus he attempts to kill it (remember that rule about never putting a pet male hamster in a cage with babies?). Another version occurs among wild horses and gelada baboons; a new male harasses pregnant females into miscarrying. Or suppose you’re a pregnant mouse and a new, infanticidal male has arrived. Once you give birth, your infants will be killed, wasting all the energy of pregnancy. Logical response? Cut your losses with the “Bruce effect,” where pregnant females miscarry if they smell a new male. Thus competitive infanticide occurs in numerous species (including among female chimps, who sometimes kill infants of unrelated females). None of this makes sense outside of gene-based individual selection. Individual selection is shown with heartbreaking clarity by mountain gorillas, my favorite primate. They’re highly endangered, hanging on in pockets of high-altitude rain forest on the borders of Uganda, Rwanda, and the Democratic Republic of the Congo. There are only about a thousand gorillas left, because of habitat degradation, disease caught from nearby humans, poaching, and spasms of warfare rolling across those borders. And also because mountain gorillas practice competitive infanticide. Logical for an individual intent on maximizing the copies of his genes in the next generation, but simultaneously pushing these wondrous animals toward extinction. This isn’t behaving for the good of the species.

The First Amendment protects our freedom of speech, freedom of the press, the right to practice religion, to peacefully assemble, and the right to petition the government. This is true tolerance as defined by our founding documents. This is the right of all American citizens. Does the right of free speech end on college campuses of higher learning? Does it end when you step into a designated "safe space" at your local university? Does it end if your choice of words is construed to be a "trigger warning" when you walk into a classroom? The answer obviously should be no. Unfortunately, the answer today on most college campuses is yes. And take this warning seriously: it won't end there. The commentator Andrew Sullivan has noted the student anti-free-speech movement "manifests itself . . . almost as a religion". He continues: "It posits a classic orthodoxy through which all of human experience is explained--and through which all speech must be filtered. Its version of original sin is the power of some identity groups over others. To overcome this sin, you need first to confess, i.e., "check your privilege", and subsequently live your life and order your thoughts in a way that keeps this sin at bay. This sin goes so deep into your psyche, especially if you are white or male or straight, that a profound conversion is required. It operates as a religion in one other critical dimension: If you happen to see the world in a different way, if you're a liberal or libertarian or even, gasp, a conservative, if you believe that a university is a place where any idea, however loathsome, can be debated and refuted, you are not just wrong, you are immoral . . . your heresy is a direct threat to others, and therefore needs to be extinguished. You can't reason with heresy. You have to ban it". Ironically, Christians, and others committed to the free expression of ideas, are the ones who are often accused of trying to force our beliefs on others. But that's not the case. Because we believe in objective truth, we believe reason and a robust exchange of ideas, with good, healthy debate can guide us to the truth. It is the radical Left that denies objective truth and therefore always relies on forced compliance and fascist tactics.

There is no question that the Deep South seceded and fought the civil war to defend slavery. And its leaders made no secret of this motive. Slavery they argued Ad nauseam was the foundation for a virtuous biblically sanctioned social system superior to that of the free states. When 19th century deep southerners spoke of defending their “traditions”, “heritage”, and way of life they proudly identified the enslavement of others as the center piece of all three. Indeed, many of their leaders even argued that all lower class people should be enslaved regardless of race for their own good. In response to Yankee and midland abolitionist the Deep South’s leaders developed an elaborate defense for human bondage. James Henry Hammond, former governor of South Carolina, published a seminal book arguing that enslaved laborers where happier, fitter and better looked after than their free counter parts in Brittan and the North, who were ruthlessly exploited by industrial capitalists. Free societies were therefore unstable as there was always a danger that the exploited would rise up creating a fearful crisis in republican institutions. Salves by contrast were kept in their place by violent means and denied the right to vote, resist or testify, ensuring the foundation of every well designed and durable republic. Enslavement of the white working class would be in his words a most glorious act of emancipation. Jefferson’s notion all men are created equal, he wrote, was ridiculously absurd. In the deep southern tradition, Hammond’s republic was modeled on those of ancient Greece and Rome. Featuring rights and democracy for the elite, slavery and submission for inferiors. It was sanctioned by the Christian god whose son never denounced the practice in his documented teachings. It was a perfect aristocratic republic, one that should be a model for the world. George Fitzhugh endorsed and expanded upon Hammond’s argument to enslave all poor people. Aristocrats, he explained, were really the nations Magna Carta because they owned so much and had the affection which all men feel for what belongs to them. Which naturally lead them to protect and provide for wives, children and slaves. Fitzhugh, whose books were enormously popular declared he was quite as intent on abolishing free society as you northerners are on abolishing slavery.

In the culture of The Icarus Project some years ago we developed a rough prototype of a document we call a Wellness Map (or affectionately a “Mad Map”). It’s a very practical document to be written in good health and shared with friends and loved ones and it starts with the simple (yet not always easy to answer) question: How are you when you’re well? What does wellness look like to you? This question is followed by: What are the signs that you’re not so well? and eventually: What are the steps that you and your community need to take to get you back to wellness?

In times of strife, taliban have usually mobilized in defense of tradition. British documents from as early as 1901 decry taliban opposition to colonialism in present-day Pakistan. However, as with so much else, it was the Soviet invasion and the US response that sent the transformative shock. In the 1980s, as guns and money coursed through the ranks of the Kandahar mujahedeen, squabbling over resources grew so frequent that many increasingly turned to religious law to settle their disputes. Small, informal bands of taliban, who were also battling against the Russians, established religious courts that heard cases from feuding fighters from across the south. Seemingly impervious to the lure of foreign riches, the taliban courts were in many eyes the last refuge of tradition in a world in upheaval. ... Thousands of talibs rallied to the cause, and an informal, centuries-old phenomenon of the Pashtun countryside morphed into a formal political and military movement, the Taliban. As a group of judges and legal-minded students, the Taliban applied themselves to the problem of anarchy with an unforgiving platform of law and order. The mujahedeen had lost their way, abandoned their religious principles, and dragged society into a lawless pit. So unlike most revolutionary movements, Islamic or otherwise, the Taliban did not seek to overthrow an existing state and substitute it with one to their liking. Rather, they sought to build a new state where none existed. This called for “eliminating the arbitrary rule of the gun and replacing it with the rule of law—and for countryside judges who had arisen as an alternative to a broken tribal system, this could only mean religious law. Jurisprudence is thus part of the Taliban’s DNA, but its single-minded pursuit was carried out to the exclusion of all other aspects of basic governance. It was an approach that flirted dangerously with the wrong kind of innovation: in the countryside, the choice was traditionally yours whether to seek justice in religious or in tribal courts, yet now the Taliban mandated religious law as the compulsory law of the land. It is true that, given the nature of the civil war, any law was better than none at all—but as soon as things settled down, fresh problems arose. The Taliban’s jurisprudence was syncretic, mixing elements from disparate schools of Islam along with heavy doses of traditional countryside Pashtun practice that had little to do with religion. As a result, once the Taliban marched beyond the rural Pashtun belt and into cities like Kabul or the ethnic minority regions of northern Afghanistan, they encountered a resentment that rapidly bred opposition.

the whale’s food was withheld for behavioral reasons—that is, to make sure the whales performed to SeaWorld’s expectations. The deprivation I am referring to is vindictive and more insidious. In accordance with SeaWorld policies, trainers have reduced the amount of fish that a whale needs to eat daily—sometimes by more than two-thirds—to remind the orca who provides sustenance at the marine park. It is not done often and it has a mixed record of effectiveness. But it has been one of the trainer’s options for making sure a whale understands that it is best to cooperate. Because SeaWorld meticulously documents the lives, health and constantly shifting psychology of the orcas, the company has kept records of depriving whales of fish to make them behave or perform to the standards set by the trainers. But because such a form of “behavior modification” would sound barbarous to human audiences, the practice has been kept secret. It would not be good for business to say that the stars of the show were not given food in order to make them perform. But it has happened. I have been part of inflicting the policy myself at the request of a supervisor.

Christian documents praised missionaries for their sincere preaching of the Gospel, their piety, learning, good sense in daily life, chastity and good deeds. That they lived according to their teaching impressed the pagans. On a purely practical level, they often bought boy slaves in order to bring them up in the Christian way of life, and acquire acolytes. As Christianity is an exclusive religion, it was considered important to destroy pagan sanctuaries.

Use manual sanity checks in data pipelines. When optimizing data processing systems, it’s easy to stay in the “binary mindset” mode, using tight pipelines, efficient binary data formats, and compressed I/O. As the data passes through the system unseen, unchecked (except for perhaps its type), it remains invisible until something outright blows up. Then debugging commences. I advocate sprinkling a few simple log messages throughout the code, showing what the data looks like at various internal points of processing, as good practice — nothing fancy, just an analogy to the Unix head command, picking and visualizing a few data points. Not only does this help during the aforementioned debugging, but seeing the data in a human-readable format leads to “aha!” moments surprisingly often, even when all seems to be going well. Strange tokenization! They promised input would always be encoded in latin1! How did a document in this language get in there? Image files leaked into a pipeline that expects and parses text files! These are often insights that go way beyond those offered by automatic type checking or a fixed unit test, hinting at issues beyond component boundaries. Real-world data is messy. Catch early even things that wouldn’t necessarily lead to exceptions or glaring errors. Err on the side of too much verbosity.

Another source of evidence that violence can be prevented comes from the experience of those religious sub-cultures that practice "primitive Christian communism," such as the Anabaptist sects — the Hutterites, Amish, and Mennonites. These are classless societies with essentially no inequities of income or wealth and virtually no private property, since they pool their economic resources and share them equally. They also experience virtually no physical violence, either individual or collective. The Hutterites, for example, since emigrating from eastern Europe to escape religious persecution around 1874, have lived in communal farms in southern Canada and the north-mid western United States for more than a century. As strict pacifists, that was their only alternative to extermination. Thus, they have no history of collective violence (warfare). They "consider themselves to live the only true form of Christianity, one which entails communal sharing of property and cooperative production and distribution of goods," as Kaplan and Plaut described them in Personality in a Communal Society (1955). That is, they conform to the pattern of the earliest Christian communities, as described in the Acts of the Apostles (2: 44-45): "all that believed were together, and had all things common; And sold their possessions and goods, and parted them to all men, as every man had need." As a result, the Hutterites experienced "virtually no differentiation of class, income, or standard of living... This society comes as close as to being classless as any we know." (Kaplan and Plaut). An intensive review by medical and social scientists of their well-documented behavioral history and vital statistics during the century since their arrival in North America reported that "We did not find a single case of murder, assault or rape. Physical aggressiveness of any sort was quite rate." (Eaton and Weil, Culture and Mental Disorders, 1955.) Hostetler, writing twenty years later, reported that there still had not been a single homicide in the 100 years since the Hutterites entered North America, and only one suicide in a population of about 21,000 (Hutterite Society, 1974).

My Research Bible Routine At some point during my quest, I started what I came to call my research bible, which is, in reality, a document I keep on my computer. Here’s the routine: Once a week I require myself to summarize in my “bible” a paper I think might be relevant to my research. This summary must include a description of the result, how it compares to previous work, and the main strategies used to obtain it. These summaries are less involved than the step-by-step deconstruction I did on my original test-case paper—which is what allows me to do them on a weekly basis—but they still induce the strain of deliberate practice. My

• R&D is vital. • Invest in success: sound business principles also are good principles for responsible charitable investing. • Focus on your passions. • Investigate the best practices of those in the field to determine what works. • Create a prototype to test new approaches. • Record the process. • Document the findings. • Tweak the methods. • Replicate successes.

This view of motivation, where students invest effort to get good at something, is often seen in out-of-school contexts – learning so as to be a dancer, a musician, a gamer. When in-school experiences lack this sense of purpose, it is most often because of dreary content and grading practices that reward compliance rather than learning. The measurement literature is replete with studies documenting the mixture of considerations that go into teachers’ grades. The majority of teachers use points and grades to “motivate” their students. Contrary to their intentions, this leads to the com-modification of learning and fosters a performance orientation rather than a mastery or learning orientation.

The Ultimate Minimalist Wallets For Men: Functionality Meets Style? More than just a way of transporting essentials like money and ID, the simplest men’s wallets also are a chance to precise your taste and elegance. The perfect minimalist wallet may be a marriage of form and performance. It’s hard-wearing, ready to withstand everyday use, and has high-end design appeal. the perfect wallet is one that you simply can take enjoyment of whipping out at the top of a meal with a client or the in-laws. This one’s on me. Your wallet should complement your lifestyle. Perhaps you’re an on-the-go professional rushing from an office meeting to a cocktail bar. or even you’re a stay-at-home parent who takes pride in your fashion-forward accessories. No single wallet-owner is that the same. Your wallet should say something about your unique personality. Whether you’re seeking an attention-grabbing luxury accessory or something more understated and practical, there’s a wallet that’s got your name thereon. Here’s a variety of the simplest men’s wallets for each taste, style, and purpose. Here Is That The List Of Comfortable Wallets For Men Here, we'll introduce recommended men's outstandingly fashionable wallets. If you would like to be a trendy adult man, please ask it. 1- Stripe Point Bi-Fold Wallet (Paul Smith) "Paul Smith" may be a brand that's fashionable adult men, not just for wallets but also for accessories like clothes and watches. it's a basic series wallet that uses Paul Smith's signature "multi-striped pattern" as an accent. Italian calf leather with a supple texture is employed for the wallet body, and it's a typical model specification of a bi-fold wallet with 1 wallet, 2 coin purses, 4 cardholders. 2- Zippy Wallet Vertical (Louis Vuitton) "Louis Vuitton" may be a luxury brand that's so documented that it's called "the king of high brands" by people everywhere the planet . a trendy long wallet with a blue lining on the "Damier Graffiti", which is extremely fashionable adult men. With multiple pockets and compartments, it's excellent storage capacity. With a chic, simple and complicated design, and having a luxury brand wallet that everybody can understand, you'll feel better and your fashion is going to be dramatically improved. 3- Grange (porter) "Poker" is that the main brand of Yoshida & Co., Ltd., which is durable and highly functional. Yoshida & Co., Ltd. is now one of Japan's leading brands and is extremely popular not only in Japan but also overseas. The charm of this wallet is that the cow shoulder leather is made in Italy, which has been carefully tanned with time and energy. because of the time-consuming tanning process, it's soft and sturdy, and therefore the warm taste makes it comfortable to use. 4- Bellroy Note Sleeve The Note Sleeve is just the simplest all-around wallet in Bellroy’s collection. If you don’t want to spend plenty of your time (or money) researching the simplest wallet, you'll stop here. This one has everything you would like. And it's good too! This wallet will easily suit your cash, coins, and up to eleven cards during a slim profile. The Note Sleeve also has quick-access slots for your daily cards and a cargo area with a convenient pull-tab for the credit cards you employ less frequently.

Together these documents constitute the bedrock of what is known as Stoicism, an ancient philosophy that was once one of the most popular civic disciplines in the West, practiced by the rich and the impoverished, the powerful and the struggling alike in the pursuit of the Good Life.

need to download and install Python, get the recent most stable version from python.org and install it on your computer. If you already have Python installed on your Linux computer, do not uninstall the older 2.x as this may break your operating system. Instead, install the latest version alongside it. You may be required to use the command python3 and not python to initialize the interpreter though. All the information you need is provided on the documentation page of the Python.org website. We recommend you take the time to read the ‘Beginners Guide’ if you are still new to Python. Practical hacking: Free online hacking practice servers There is a saying in the world of information security that the best defense is a good offense. This is what has inspired many cyber security companies to make available deliberately vulnerable websites and servers to encourage developers, auditors, pentesters, system admins, and security professionals to practice their hacking skills online.

Here’s a proven sales meeting checklist of pre-meeting, during meeting, and post-meeting best practices and tips to follow and live by every day: Have clear meeting goals and expected outcomes documented and stated in email before and after meetings. Put agendas that are agreed to by your customers in meeting calendar invites. Meeting agendas should start with introductions and customers’ priorities/challenges review. Meeting agendas should close with discussion and time for questions. Research the company and recent announcements and know how their business is doing. Understand the context of their industry, too. Research the people attending your meeting and identify shared interests and shared executive connections. Connect with meeting attendees on LinkedIn before meeting. Some people believe this should be done after a meeting. My point of view is that it’s an important touch point when a prospect accepts your request to connect. Make the connection, and use your connection’s response and speed of response as a gauge of their awareness. If they connect fast, then it may mean they are excited to meet with you. If they don’t connect quickly, it could mean it’s not top of mind. Both are important to know. Don’t forget to personalize the message. Reconfirm agenda and meeting attendee participation. It’s good to do this the day before the meeting is scheduled to happen. Prepare a list of discovery and qualification questions to ask the prospect. The questions should preferably be open ended. Share the questions with your internal team to get alignment. It’s a requirement and best practice to brief executives attending the meeting with you beforehand. Share with your executives the context, current situation, and everything you learned during company, industry, and executive research. Your executives are busy. Help them help you. Be clear on what their role in the meeting is. Introduce meeting attendees at meeting outset, and let everyone have a voice. Go around and have people share their role and what they hope to get out of the meeting. Take thorough notes, capturing your customer’s words. Listen more and talk less. Watch the clock to begin and end meetings as promised. Leave time for questions and discussion at the end. Recap meeting outcomes and next steps before ending the call. Send meeting follow-up notes with clear action items the same day of the meeting using your customer’s words.

Here are some other tips to keep in mind as you implement your decision journal. Get beyond the obvious. Often your first thoughts aren’t your own, but are the thinking of someone else. So try to get beyond the brief and obvious insights. Handwrite in your journal. Technology is great, but writing things down in your own handwriting will keep you honest and help prevent hindsight bias. It’s easy to look at a document on your computer screen and say, “I didn’t see it that way.” It’s a lot harder to look at your own handwriting and say the same thing. Be specific and concrete. Avoid vague language. If you’re stuck in the fog of abstractions, you’re not ready to make a decision, and it will be easy to change definitions to fit any new information. Write down the probabilities as you see them. Review your journal often. I review mine quarterly. This is an important part of the process. It helps you to realize where you made mistakes, how you made them, what types of decisions you’re bad at, etc. If you share your journal with a coach, they can review it and help you identify areas for improvement. Remember it’s not just about outcomes. Maybe you made the right decision (which, in our sense, means used a good process) and still had a bad outcome. That’s called a bad break. On the other hand, maybe you discovered that you had a good outcome for the wrong reasons (i.e., despite a bad process), and a decision journal will stop you from being overly confident in using that process in the future.