External Stakeholders Quotes

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Clear and consistent reporting fosters transparency, both internally and externally. This promotes open communication among stakeholders and builds trust.
Hendrith Vanlon Smith Jr. (Board Room Blitz: Mastering the Art of Corporate Governance)
Our research has shown that Today's Corporate Houses whether start-up or established need "high quality/well-rounded HR inputs/faculty" to drive and deliver sustainable business results otherwise it will remain a quarter to quarter story to satisfy external stakeholders interests.
Rakesh Seth
June Brought, a leadership collaborator of mine, works in corporate wellness for the successful women’s clothing company Eileen Fisher. The company has flourished since its founding in 1984, currently earning revenue of more than $300 million a year. What truly sets the company apart, however, is its early adoption of conscious capitalism and a sincere desire to enhance the lives of all its stakeholders. Eileen Fisher was one of the first clothing companies that insisted on using sustainable materials such as organic cotton, and implemented programs to reduce fabric and fiber waste. Eileen Fisher’s philanthropic efforts focus on business leadership grants to develop and benefit the careers of young women around the world. The company is also committed to enhancing the well-being of its own employees at every level, which is why June was hired. According to June, “Eileen Fisher is not just another company that claims to care about the well-being of its employees but really only cares about how they can contribute to the well-being of the bottom line. Eileen Fisher truly is concerned with its staff as human beings first.” One of the tools June uses to help individuals at Eileen Fisher and elsewhere find a healthy balance between life and work involves what she calls “completing your own circuit.” She believes it is essential that we plug into our own beings first in order to feel empowered, fulfilled, and complete. As June explains, when we outsource our power to a job, a romantic relationship, or any external condition, “we compromise our emotional welfare and risk having someone cut off our power.” She says that completing our own circuit involves a deep internal knowing that “we are fully charged and complete unto ourselves without any need for outside support or validation.
Andrea Kayne (Kicking Ass in a Corset: Jane Austen’s 6 Principles for Living and Leading from the Inside Out)
Jon Freach, director of design research at frog design, gave me three reasons why the externalization of data is critical for successful innovations: “First, the physicality of a dedicated room gives the project team a common space to work together in. Second, the room says to the organization, ‘this is important work’ and through its structure conveys an evolving narrative about what the team is learning and making. At any point in time, stakeholders can ‘read the room’ and walk away informed or inspired. The third, and possibly most useful function of a room filled with externalized data, is that it enables forced comparison of information and team dialogue to occur—two critical and often overlooked tools in a designer’s toolbox, both of which are essential to the act of sensemaking.
Jon Kolko (Well-Designed: How to Use Empathy to Create Products People Love)
DOLINSKY’S IMPERATIVE: “Individuals must take it upon themselves to form and grow bubbles of civility within and external to their organizations. Doing so creates new and deeper relationships across stakeholders. It prevents bureaucratic claptrap and friction from descending like a toxic cloud of dissatisfaction. Friction is reduced, and the spread of the workplace zombie virus is slowed.
David A. Dolinsky (The Workplace Zombie: One Bureaucrat’s Path to Better Understanding the Virus and Its Vectors)
DOLINSKY’S IMPERATIVE: Individuals must take it upon themselves to form and grow bubbles of civility within and external to their organizations. Doing so creates new and deeper relationships across stakeholders. It prevents bureaucratic claptrap and friction from descending like a toxic cloud of dissatisfaction. Friction is reduced, and the spread of the workplace zombie virus is slowed.
David A. Dolinsky (The Workplace Zombie: One Bureaucrat’s Path to Better Understanding the Virus and Its Vectors)
Another reason why we cannot combine targets and forecasts is because a good target needs to have an element of stretch and ambition. When setting targets, we cannot just sit in a dark room, or look back to last year and add on a few percentages. We need to look out the window to the world outside, to customers, shareholders, communities, and all the other external stakeholders, with expectations about our performance and behavior. While the window is open, it might be wise also to take a look at the competition and how fast it is running. When we close the window and reflect on what we have seen, it is not unlikely that what we have observed has an effect on our ambition level. Setting ambitious targets is less a decision we take and more a consequence of what is happening around us, whether we like what we see or not. At the same time, we need those good and reliable forecasts. We must understand where we are heading, how big the gaps are against our ambitions and targets, and where we need to focus our attention and energy to catch up. Forcing a target and a forecast into one number in one process is almost guaranteed to result in either a bad target or a bad forecast. Or very often both, since we negotiate and compromise and end up with a number somewhere in between.
Bjarte Bogsnes (Implementing Beyond Budgeting: Unlocking the Performance Potential)
At the organizational level, this value can take the form of acquiring the capacity to sustain ongoing evaluative inquiry. This outcome is more likely when participants experience evaluation as a meaningful and productive way to enhance patterns of work and communication. Participatory, collaborative, appreciative, and empowering mechanisms are often at the heart of evaluations where process use is a high priority. These mechanisms can promote stakeholder ownership of the evaluation processes and products and thus enhance process use, as well as use of evaluation findings. For some organizations, evaluation capacity building means that evaluation stakeholders learn how to work effectively with external evaluators. This organizational learning further facilitates the contributions that external evaluation processes and findings can make to the organization’s growth and productivity.
Donald B. Yarbrough (The Program Evaluation Standards: A Guide for Evaluators and Evaluation Users)
Before Entry Read internal and external perspectives on the market and consumers. You won’t become an expert, but that’s OK; awareness is what you’re after. Identify local consultants who can brief you on the state of the market and the competitive environment. Learn the language—it’s not about fluency; it’s about respect. Develop some hypotheses about the business situation you are entering. – Use the STARS model to talk with your new boss and other stakeholders about the situation. – Assess the leadership team—is it functioning well, and does it comprise a good mix of new and veteran, or local and expatriate, talent? – Assess the overall organization using any available corporate performance and talent-pool data. – If possible, talk to some team members to gather their insights and test some of your early hypotheses. After Entry Your first day, first week, and first month are absolutely critical. Without the following four-phase plan, you risk getting drawn into fighting fires rather than proactively leading change. Diagnose the situation and align the leadership team around some early priorities. Establish strategic direction and align the organization around it. Repair critical processes and strive for execution consistency. Develop local leadership talent to lay the foundation for your eventual exit.
Michael D. Watkins (Master Your Next Move, with a New Introduction: The Essential Companion to "The First 90 Days")
Onboarding Checklist How can you accelerate your learning about the history and culture of your new organization? Are there cultural interpreters who can help you understand the nuances? What do you need to do to strike the right balance between adapting to the culture versus trying to alter it? How can you avoid triggering a dangerous immune system attack? Who are the stakeholders—within your new organization and externally—who will have significant influence over whether you can move your agenda forward? What do they care about and why? What can you do to speed up your ability to build the right political “wiring” in the organization? Are there resources available to help you do this? How can you assure that expectations are in alignment with your boss? Your peers? Your direct reports? Other importance constituencies? Could the five-conversations framework help you do this? Are there other processes or resources in your new organization that could help speed up the onboarding process?
Michael D. Watkins (Master Your Next Move, with a New Introduction: The Essential Companion to "The First 90 Days")
Processes are defined as a set of coordinated activities combining and implementing resources and capabilities to produce an outcome that, directly or indirectly, creates value for an external customer or stakeholder.
Jeffrey Tefertiller (ITSM + Cloud Computing = A Perfect Marriage: A leader’s guide to understanding IT Service Management in a Cloud Infrastructure)
pressures and intense learning curve It takes time to get up to speed on the content of your new position, and yet business and markets cannot slow down and wait for you to catch up. Decisions still need to be taken and, consequently, the pressure can build up and will need to be managed in order to stay operating effectively. Being overwhelmed with immediate fire-fighting and task-driven priorities It would be tempting to get busy and dive into the immediate business tasks and issues. But you need to have the strength of character to step back and take time out to look at the big picture: what tasks should you continue, what should you stop, and what should you start? Need to invest energy in building new networks and forging new stakeholder relationships There is no point in having the right vision and strategy in isolation of bringing people with you. The culture may be dense and slow-moving – people may be resistant to the changes you bring. Invest early in the influencer and stakeholder network. Dealing with legacy issues from the predecessor Depending on the quality of your predecessor, your unit may or may not have a good reputation, and your team may have developed poor habits, behaviours and disciplines that will take time to address. Or you may have to endure the scenario of filling the shoes of a much-loved predecessor, and being initially resented as the new guy whose mandate is to change how things have always been done before. Challenges on inheriting or building a team and having to make tough personnel decisions Don’t expect underperformers to have been weeded out prior to your arrival. A key task in your first 100 days will be to assess the quality of your team: who stays, who goes and what fresh talent is needed on board. Unfortunately, your best talent is possibly now de-motivated and resentful – and consequently underperforming – because they applied unsuccessfully for your job. For external appointments, a lack of experience of the new company culture may lead to inadvertent gaffes and early political blunders – all of which can take time to recover From the innocuous to the significant, everything you do is being judged as indicative of your character. Checking your smart device during a meeting may deeply offend your new role stakeholders who may judge that action as an indication that you are brash, uninterested and arrogant. You will need to be on ‘hyper alert’ to consciously pick up clues on the acceptable norms and behaviours in your new culture. Getting the balance right between moving too fast and moving too slowly Newly appointed people sometimes panic and this can result in either doing too much (scattergun approach, but not tackling the core issues) or doing too little (‘I’ll just listen and learn for the first three months, and then decide what to do’). Neither extreme cuts it. Find the right balance.
Niamh O'Keeffe (Your First 100 Days: Make maximum impact in your new role (Financial Times Series))
Institutional design of this new model occurred without reference to external stakeholders or any policy deliberative process such as consultation exercises or policy papers.
Jennifer Carroll MacNeill (The Politics of Judicial Selection in Ireland)
Every day is a new opportunity for start-ups and established businesses to automate products and solutions or identify and solve problems for internal and external stakeholders. We must always continue to innovate and improve efficiency.
Teresa Cain (Solving Problems in 2 Hours: How to Brainstorm and Create Solutions with Two Hour Design Sprints)
Chapter Summary The Fourth Industrial Revolution is a new chapter in human development, driven by the increasing availability and interaction of a set of extraordinary technologies, building on three previous technological revolutions. This revolution is only in its early stages, which provides humankind with the opportunity and responsibility to shape not just the design of new technologies, but also more agile forms of governance and positive values that will fundamentally change how we live, work and relate to one another. Emerging technologies could provide tremendous benefits to industry and society, but experience from previous industrial revolutions reminds us that to fully realize them, the world must meet three pressing challenges. To attain a prosperous future, we must: Ensure that the benefits of the Fourth Industrial Revolution are distributed fairly Manage the externalities of the Fourth Industrial Revolution in terms of the risks and harm that it causes Ensure that the Fourth Industrial Revolution is human-led and human-centred As leaders grapple with the uncertainty brought about by rapid technological change, adaptation does not require predicting the future. Far more critical is developing a mindset that considers system-level effects, the impact on individuals, which remains future oriented and is aligned with common values across diverse stakeholder groups. So, for the future, the four important principles to keep in mind when thinking about how technologies can create impact are: Systems, not technologies Empowering, not determining By design, not by default Values as a feature, not a bug The regulation, norms and structures for a range of powerful emerging technologies are being developed and implemented today around the world. The time for action is therefore now, and it is up to all citizens to work together to shape the Fourth Industrial Revolution.
Klaus Schwab (Shaping the Fourth Industrial Revolution)
To produce a high-performing and sustainable blue ocean strategy, you need to ask the following questions. Are your three strategy propositions aligned in pursuit of differentiation and low cost? Have you identified all the key stakeholders, including external ones on which the effective execution of your blue ocean strategy will depend? Have you developed compelling people propositions for each of these to ensure they are motivated and behind the execution of your new idea?
W. Chan Kim (Blue Ocean Strategy, Expanded Edition: How to Create Uncontested Market Space and Make the Competition Irrelevant)
Even though the ideology is normally structured to give guidance, we should at the same time recognize that brands are fluid entities that are shaped by the interaction between organizational members and external stakeholders.
Nicholas Ind (Brand Together: How Co-Creation Generates Innovation and Re-energizes Brands)
Effective Business Communication: The Backbone of Success Effective business communication is the cornerstone of any successful organization. It involves the clear and concise exchange of information between employees, departments, and external stakeholders. Effective communication ensures that everyone is on the same page, which is essential for achieving organizational goals and maintaining a productive work environment. In today's fast-paced business world, the ability to communicate effectively can make or break a company's success. Miscommunications can lead to misunderstandings, errors, and missed opportunities, while clear and efficient communication fosters collaboration, innovation, and growth. Therefore, investing in tools and strategies that enhance business communication is crucial for staying competitive. If you have any question about our service please contact us: Skype: Seosmmbiz Telegram: @Seosmmbiz Email: seosmmbiz@gmail.com WhatsApp: +1 (629) 935-9878 Business Communication Tools: Enhancing Efficiency and Collaboration Business communication tools are essential for streamlining communication processes and improving efficiency. These tools range from traditional methods like email and phone calls to modern solutions like instant messaging, video conferencing, and project management software. Each tool serves a specific purpose and can be tailored to meet the unique needs of a business. TextNow accounts, for example, offer a versatile and cost-effective solution for businesses looking to enhance their communication capabilities. With features like unlimited texting, calling, and voicemail, TextNow provides a comprehensive platform for staying connected with clients, partners, and team members. Additionally, the ability to use TextNow on multiple devices ensures that employees can communicate seamlessly, whether they are in the office or on the go. If you have any question about our service please contact us: Skype: Seosmmbiz Telegram: @Seosmmbiz Email: seosmmbiz@gmail.com WhatsApp: +1 (629) 935-9878 Business Communication Services: Leveraging Professional Support Business communication services encompass a wide range of offerings designed to support and enhance a company's communication efforts. These services include everything from consulting and training to the implementation of communication technologies and systems. By leveraging professional support, businesses can ensure that their communication strategies are effective and aligned with their overall goals. For instance, a company might engage a communication consultant to assess their current communication practices and identify areas for improvement. The consultant could then recommend and implement solutions like TextNow accounts to address specific challenges and enhance overall communication efficiency. This professional support can be invaluable in helping businesses stay competitive in a rapidly evolving market. If you have any question about our service please contact us: Skype: Seosmmbiz Telegram: @Seosmmbiz Email: seosmmbiz@gmail.com WhatsApp: +1 (629) 935-9878 Improve Business Communication: Strategies for Success Improving business communication requires a strategic approach that involves assessing current practices, identifying areas for improvement, and implementing effective solutions. Here are some strategies to consider: 1. Assess Communication Needs: Conduct a thorough assessment of your organization's communication needs and identify any gaps or challenges. This will help you determine which tools and services are most suitable for your business. 2. Implement the Right Tools: Choose communication tools that align with your business needs and goals. TextNow accounts, for example, offer a range of features that can enhance communication efficiency and flexibility.
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Effective Business Communication: The Backbone of Success Effective business communication is the cornerstone of any successful organization. It involves the clear and concise exchange of information between employees, departments, and external stakeholders. Effective communication ensures that everyone is on the same page, which is essential for achieving organizational goals and maintaining a productive work environment. In today's fast-paced business world, the ability to communicate effectively can make or break a company's success. Miscommunications can lead to misunderstandings, errors, and missed opportunities, while clear and efficient communication fosters collaboration, innovation, and growth. Therefore, investing in tools and strategies that enhance business communication is crucial for staying competitive. If you have any question about our service please contact us: Skype: Seosmmbiz Telegram: @Seosmmbiz Email: seosmmbiz@gmail.com WhatsApp: +1 (629) 935-9878 Business Communication Tools: Enhancing Efficiency and Collaboration Business communication tools are essential for streamlining communication processes and improving efficiency. These tools range from traditional methods like email and phone calls to modern solutions like instant messaging, video conferencing, and project management software. Each tool serves a specific purpose and can be tailored to meet the unique needs of a business. TextNow accounts, for example, offer a versatile and cost-effective solution for businesses looking to enhance their communication capabilities. With features like unlimited texting, calling, and voicemail, TextNow provides a comprehensive platform for staying connected with clients, partners, and team members. Additionally, the ability to use TextNow on multiple devices ensures that employees can communicate seamlessly, whether they are in the office or on the go. If you have any question about our service please contact us: Skype: Seosmmbiz Telegram: @Seosmmbiz Email: seosmmbiz@gmail.com WhatsApp: +1 (629) 935-9878 Business Communication Services: Leveraging Professional Support Business communication services encompass a wide range of offerings designed to support and enhance a company's communication efforts. These services include everything from consulting and training to the implementation of communication technologies and systems. By leveraging professional support, businesses can ensure that their communication strategies are effective and aligned with their overall goals. For instance, a company might engage a communication consultant to assess their current communication practices and identify areas for improvement. The consultant could then recommend and implement solutions like TextNow accounts to address specific challenges and enhance overall communication efficiency. This professional support can be invaluable in helping businesses stay competitive in a rapidly evolving market. If you have any question about our service please contact us: Skype: Seosmmbiz Telegram: @Seosmmbiz Email: seosmmbiz@gmail.com WhatsApp: +1 (629) 935-9878 Improve Business Communication: Strategies for Success Improving business communication requires a strategic approach that involves assessing current practices, identifying areas for improvement, and implementing effective solutions. Here are some strategies to consider: 1. Assess Communication Needs: Conduct a thorough assessment of your organization's communication needs and identify any gaps or challenges. This will help you determine which tools and services are most suitable for your business. 2. Implement the Right Tools: Choose communication tools that align with your business needs and goals. TextNow accounts, for example, offer a range of features that can enhance communication efficiency and
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Companies should utilize the CSIPP™ framework whenever they face crises. The 12 elements of CSIPP™, or Crisis Solution Internal Philosophy and Practice, include: 1. Immunity (Immune Systems): Organizations, akin to living organisms, possess inherent vulnerabilities. The CSIPP™ framework advocates for the establishment of proactive and self-regulating systems within an organization which autonomously identify, respond to, and mitigate threats, thereby enhancing the organization's resilience and adaptability. 2. Surveillance: Organizations need to cultivate a culture of informed awareness. This entails the implementation of judicious surveillance mechanisms to gather both internal and external intelligence. Such insights empower organizations to preemptively identify potential risks and opportunities, enabling more agile and effective decision-making. Data serves as the lifeblood of CSIPP™. It is imperative that organizations prioritize the collection, analysis, and interpretation of relevant data. This data-driven approach facilitates evidence-based decision-making, informed risk assessments, and the optimization of crisis response strategies. 3. Decisiveness: Decisiveness is particularly important during times of crisis. Leaders must be able to gather and synthesize the data, and make quick and definite decisions to move the organization forward. 4. Capital Reserves/Liquidity: Financial preparedness is a cornerstone of crisis management. Organizations must maintain adequate reserves of liquid capital to navigate unforeseen challenges. Moreover, they should proactively identify internal assets, both tangible and intangible, that can be readily redeployed in times of crisis. 5. Communication: Effective communication is pivotal during a crisis. Organizations should establish a comprehensive communication plan encompassing all stakeholders - employees, customers, investors, and the community at large. This plan should ensure timely, transparent, and accurate information dissemination, fostering trust and mitigating the spread of misinformation. 6. Response: The ability to respond swiftly and decisively is critical in crisis situations. Organizations must develop well-defined response protocols that outline roles, responsibilities, and escalation procedures. Regular drills and simulations can enhance preparedness and ensure a coordinated response. 7. Risk Evaluation: A continuous process of risk evaluation and assessment is essential. Organizations need to proactively identify, analyze, and prioritize potential risks based on their likelihood and potential impact. This enables the development of targeted mitigation strategies and contingency plans. 8. Leadership: Strong and decisive leadership is indispensable during a crisis. Leaders must be able to make difficult decisions under pressure, communicate effectively, and inspire confidence in their teams. A clear chain of command and delegation of authority are vital for effective crisis management. 9. Readiness (Drills/Training): All individuals likely to be involved in crisis response should receive comprehensive training and participate in regular drills. This ensures that they are familiar with their roles, responsibilities, and the organization's crisis management protocols. 10. Post-Crisis Analysis: Following a crisis, it is crucial to conduct a thorough post-mortem analysis. This involves evaluating the organization's response, identifying lessons learned, and implementing corrective actions to improve future crisis management efforts. 11. Nuanced Adjustment: Crisis management is not a one-size-fits-all endeavor. Organizations need to be adaptable and flexible, adjusting their strategies and tactics as the situation evolves. 12. Protocol: Clear and well-defined protocols are the backbone of effective crisis management. Organizations should establish a set of standard operating procedures (SOPs) that outline the steps to be taken in various crisis scenarios.
Hendrith Vanlon Smith Jr.