Employees Quotes

Somebody once said that in looking for people to hire, you look for three qualities: integrity, intelligence, and energy. And if you don’t have the first, the other two will kill you. You think about it; it’s true. If you hire somebody without [integrity], you really want them to be dumb and lazy.

I will love you as a thief loves a gallery and as a crow loves a murder, as a cloud loves bats and as a range loves braes. I will love you as misfortune loves orphans, as fire loves innocence and as justice loves to sit and watch while everything goes wrong. I will love you as a battlefield loves young men and as peppermints love your allergies, and I will love you as the banana peel loves the shoe of a man who was just struck by a shingle falling off a house. I will love you as a volunteer fire department loves rushing into burning buildings and as burning buildings love to chase them back out, and as a parachute loves to leave a blimp and as a blimp operator loves to chase after it. I will love you as a dagger loves a certain person’s back, and as a certain person loves to wear dagger proof tunics, and as a dagger proof tunic loves to go to a certain dry cleaning facility, and how a certain employee of a dry cleaning facility loves to stay up late with a pair of binoculars, watching a dagger factory for hours in the hopes of catching a burglar, and as a burglar loves sneaking up behind people with binoculars, suddenly realizing that she has left her dagger at home. I will love you as a drawer loves a secret compartment, and as a secret compartment loves a secret, and as a secret loves to make a person gasp, and as a gasping person loves a glass of brandy to calm their nerves, and as a glass of brandy loves to shatter on the floor, and as the noise of glass shattering loves to make someone else gasp, and as someone else gasping loves a nearby desk to lean against, even if leaning against it presses a lever that loves to open a drawer and reveal a secret compartment. I will love you until all such compartments are discovered and opened, and until all the secrets have gone gasping into the world. I will love you until all the codes and hearts have been broken and until every anagram and egg has been unscrambled. I will love you until every fire is extinguised and until every home is rebuilt from the handsomest and most susceptible of woods, and until every criminal is handcuffed by the laziest of policemen. I will love until M. hates snakes and J. hates grammar, and I will love you until C. realizes S. is not worthy of his love and N. realizes he is not worthy of the V. I will love you until the bird hates a nest and the worm hates an apple, and until the apple hates a tree and the tree hates a nest, and until a bird hates a tree and an apple hates a nest, although honestly I cannot imagine that last occurrence no matter how hard I try. I will love you as we grow older, which has just happened, and has happened again, and happened several days ago, continuously, and then several years before that, and will continue to happen as the spinning hands of every clock and the flipping pages of every calendar mark the passage of time, except for the clocks that people have forgotten to wind and the calendars that people have forgotten to place in a highly visible area. I will love you as we find ourselves farther and farther from one another, where we once we were so close that we could slip the curved straw, and the long, slender spoon, between our lips and fingers respectively. I will love you until the chances of us running into one another slip from slim to zero, and until your face is fogged by distant memory, and your memory faced by distant fog, and your fog memorized by a distant face, and your distance distanced by the memorized memory of a foggy fog. I will love you no matter where you go and who you see, no matter where you avoid and who you don’t see, and no matter who sees you avoiding where you go. I will love you no matter what happens to you, and no matter how I discover what happens to you, and no matter what happens to me as I discover this, and now matter how I am discovered after what happens to me as I am discovering this.

If you have more than one reason to do something (choose a doctor or veterinarian, hire a gardener or an employee, marry a person, go on a trip), just don’t do it. It does not mean that one reason is better than two, just that by invoking more than one reason you are trying to convince yourself to do something. Obvious decisions (robust to error) require no more than a single reason.

It is a curious thing, but as one travels the world getting older and older, it appears that happiness is easier to get used to than despair. The second time you have a root beer float, for instance, your happiness at sipping the delicious concoction may not be quite as enormous as when you first had a root beer float, and the twelfth time your happiness may be still less enormous, until root beer floats begin to offer you very little happiness at all, because you have become used to the taste of vanilla ice cream and root beer mixed together. However, the second time you find a thumbtack in your root beer float, your despair is much greater than the first time, when you dismissed the thumbtack as a freak accident rather than part of the scheme of a soda jerk, a phrase which here means "ice cream shop employee who is trying to injure your tongue," and by the twelfth time you find a thumbtack, your despair is even greater still, until you can hardly utter the phrase "root beer float" without bursting into tears. It is almost as if happiness is an acquired taste, like coconut cordial or ceviche, to which you can eventually become accustomed, but despair is something surprising each time you encounter it.

It proved once again the theory that no security system is a match for a stupid employee.

you can always tell employees of the government by the total vacancy which occupies the space where most other people have faces.

How people themselves perceive what they are doing is not a question that interests me. I mean, there are very few people who are going to look into the mirror and say, 'That person I see is a savage monster'; instead, they make up some construction that justifies what they do. If you ask the CEO of some major corporation what he does he will say, in all honesty, that he is slaving 20 hours a day to provide his customers with the best goods or services he can and creating the best possible working conditions for his employees. But then you take a look at what the corporation does, the effect of its legal structure, the vast inequalities in pay and conditions, and you see the reality is something far different.

Karl Marx, a visionary, figured out that you can control a slave much better by convincing him he is an employee.

You're with me, Sadie. When you're off the clock, you're not my employee. You're my.. Air." I frowned at him. "Your air?" He grinned. "Well, girlfriend seems to be a shallow word for what I feel for you..

Life always gives us exactly the teacher we need at every moment. This includes every mosquito, every misfortune, every red light, every traffic jam, every obnoxious supervisor (or employee), every illness, every loss, every moment of joy or depression, every addiction, every piece of garbage, every breath. Every moment is the guru.

Perhaps Mr. Grey insists on all his employees being blonde. I’m wondering idly if that’s legal.

He told me that if you yelled out "JAMBA!" at full volume, all the employees would yell back "JUICE!" He lied.

Vlad hated doing the paperwork as much as he did when a human employee quit, which was why they'd both made a promise not to eat quitters just to avoid the paperwork. As Tess had pointed out, eating the staff was bad for morale and made it so much harder to find new employees.

Leadership begins and ends with relationships

God is not an employer looking for employees. He is an Eagle looking for people who will take refuge under his wings. He is looking for people who will leave father and mother and homeland or anything else that may hold them back from a life of love under the wings of Jesus.

12% of employees eat because they are hungry. 88% of employees eat because it is 1 o’clock.

you must get the right talent and set the proper expectations. If you don’t, you will pay for the job twice—through your employees’ time and your own.

What a fate: to be condemned to work for a firm where the slightest negligence at once gave rise to the gravest suspicion! Were all the employees nothing but a bunch of scoundrels, was there not among them one single loyal devoted man who, had he wasted only an hour or so of the firm's time in the morning, was so tormented by conscience as to be driven out of his mind and actually incapable of leaving his bed?

The cynical would say there was only one reason a high-profile specialist finally took up the cause. On June 7, 1925, the first male employee of the United States Radium Corporation died.

the happiest, most passionate employees are not those who followed their passion into a position, but instead those who have been around long enough to become good at what they do. On reflection, this makes sense.

Simply giving employees a sense of agency- a feeling that they are in control, that they have genuine decision-making authority - can radically increase how much energy and focus they bring to their jobs.

I've noticed this about new employees over the years. The women take on all the cumbersome, minor tasks without being asked, while guys never do. Doesn´t matter if they're new or the youngest - they never do anything they're not told to do. But why do women simply take things upon themselves?

The Marquis De Sade said that the most important experiences a man can have are those that take him to the very limit; that is the only way we learn, because it requires all our courage. When a boss humiliates an employee, or a man humiliates his wife, he is merely being cowardly or taking his revenge on life, they are people who have never dared to look into the depths of their soul, never attempted to know the origin of that desire to unleash the wild beast, or to understand that sex, pain and love are all extreme experiences. Only those who know those frontiers know life; everything else is just passing the time, repeating the same tasks, growing old and dying without ever having discovered what we are doing here.

Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.

A boss wants to pay for results, an employee wants recognition for effort. If a boss recognizes effort, they will get even better results.

I thought you hated demons. Now you use them like servants. The Ravener, the Drevak demons, Agramon-they‘re your employees. Guards, butler-personal chef, for all I know.” -Jace to Valentine, pg.260-

I always get so overwhelmed trying to do everything perfectly. I can't do a job and not put everything I have into it. I need to be the best employee, the best co-worker, the best whatever. I need everyone to like me and I just burn out bending over backward to make that happen. Having people be mad at me is my worst fear. I can't stand it. There is this crazy fear I have of being rejected by anyone - even people I don't really care about. It's always better to leave them first, cut all ties, and disappear. They can't hurt me that way - no one can.

When you are unemployed, weekends are seven days long.

Codependents make great employees. They don’t complain; they do more than their share; they do whatever is asked of them; they please people; and they try to do their work perfectly—at least for a while, until they become angry and resentful.

If you need to conceal your true nature to get in the door, understand that you'll probably have to conceal your true nature to keep that job.

You can’t have trust without fairness

But you don’t get social with your employees,” I remind him quietly. “I’d made an exception for you.” His face is getting close and closer. Slowly. A centimetre at a time. “But it’s your rule.” “I’ll break it for you,” he whispers. “No, don’t do that,” I say breathlessly. “Fine, then you’re fired,” he says just as his lips meet mine.

It is a truth universally acknowledged that a sane employee in possession of his wits must be in want of a good manager.

When she finally got to the desk, the airline employee was surprisingly upbeat. "Your best bet is to Apparate." "Sorry?" "Just a little Harry Potter humor," he said.

Critical to success in corporate governance is a vision that inspires and motivates employees at all levels.

Mental illness" is among the most stigmatized of categories.' People are ashamed of being mentally ill. They fear disclosing their condition to their friends and confidants-and certainly to their employers.

In the end, the employees said, Jonathan’s routine had been so boring the subcontractor surveilling him had given up. 'I’m interesting!' Jonathan said, when I told him. 'I am a very interesting person! I went to an escape room!

If taking a pill makes you different, like, if it changes the way-down you . . . that's just a screwed up idea, you know? Who's deciding what me means--me or the employees of the factory that make Lexapro?

If you want to keep your customers happy, start by keeping your employees happy.

It’s exceedingly difficult for employees to have the company’s back when they can’t trust the company to have theirs. Actually, it’s impossible.

Do you know where Jason is?” she asked Dmitri when they exited the morgue. Dmitri pressed the car remote to unlock the flame red Ferrari parked in the employees-only lot. “Tired of your Bluebell already?” A tendril of champagne circled around her senses, cut with something far harder. Never had she felt that harsh edge in Dmitri’s scent. She pitied the woman he took to his bed today. “Yeah, that’s it. I’m building a harem.

In a hierarchy, every employee tends to rise to his level of incompetence.

Communication is how entrepreneurs tell their story, which, in turn, should inspire employees to work smart and encourage customers to action.

Your employees play an important role in writing the chapter on the success of your product.

Websites promote you 24/7: No employee will do that.

The Bible isn't a rule book. It's a love letter. I'm not an employee. I'm a child. It's not about my performance. It's about Jesus' performance for me. Grace isn't there for some future me but for the real me. The me who struggled. The me who was messy. ..... He loves me in my mess; he was not waiting until I cleaned myself up.

Ascanio..." "Yes, Consort?" "I think you misunderstand the whole nature of what it means to be an employee. We have a job to do; we are doing it. Or I'm doing it, and you're making it more difficult." "I'm not an employee. I'm an intern." "Try to be a silent intern.

Building a team is a huge task. This task can’t be delegated to someone else. You’re the leader of your business and you have to behave like a leader for your employees.

When there is transparency, your employees are aware of how their work is contributing to the project which makes them become more committed to the project.

Trust plays an important role in making you a great leader because if your employees don’t trust you, they won’t trust your vision or the action plan that you will share with them.

Clearly defined job roles will eliminate any kind of dilemma. It will help an employee better understand what they are supposed to achieve as a part of their job description.

A good management style will make the productivity of your employees go up which means your revenues and profits go up as well.

A good vision will not just give your employees much-needed direction but also much-valued inspiration to do their work efficiently.

Employees of a company need to be bound together with love and respect, and not by dissatisfaction and helplessness.

Employee loyalty is cheaper than hiring new employees, training them, and motivating them.

This place is packed," Vee complained. "Where am I supposed to park?" She steered down an alley and slowed to a stop behind a bookstore. "This looks good. Lots of parking back here." "The sign says employee parking only." "How are they going to know that we aren't employees? The Neon blends right in. All these cars speak low class." "The sign says violators will be towed." "They just say that to scare people like you and me away. It's an empty threat. Nothing to worry about." ....... Vee came to a halt. "What is THAT?" We were standing in the parking lot behind the bookstore, a few feet from the Neon, and we were staring at a large piece of metal attached to the left rear tire. "I think it's a car boot," I said. "I can see that. What's it doing on my car?" "I guess when they say all violators will be towed, they mean it.

If you are hard to work with, you won’t be able to build good and profitable business relationships. You might lose many good business partners, vendors, and even employees because they will find it tough to work with you.

Resources are hired to give results, not reasons.

Melody Malone is the owner and sole employee of the Angel Detective Agency in Manhattan. She is possibly married but lives alone usually, and is older than both her parents. Sometimes. Why not visit her website? Ah – probably because the internet hasn’t been invented yet. Sorry, Sweetie.

A vision needs to show the future goals of your company and these goals need to be beneficial for all including your employees, customers, stakeholders, and most importantly, the environment.

...my father, [was] a mid-level phonecompany manager who treated my mother at best like an incompetent employee. At worst? He never beat her, but his pure, inarticulate fury would fill the house for days, weeks, at a time, making the air humid, hard to breathe, my father stalking around with his lower jaw jutting out, giving him the look of a wounded, vengeful boxer, grinding his teeth so loud you could hear it across the room ... I'm sure he told himself: 'I never hit her'. I'm sure because of this technicality he never saw himself as an abuser. But he turned our family life into an endless road trip with bad directions and a rage-clenched driver, a vacation that never got a chance to be fun.

You do not know me, but I am a juvenile delinquent. I do not trust authority figures, I probably will not graduate from high school, and statistics say my present rowdiness and vandalism will likely lead to more serious crimes. I am a dangerous fellow, and I am causing mayhem in this store. [...] There. I have now shamelessly destroyed the symmetry of this shelf, undoing hours of labor by underpaid store employees. If you could see me, you would be frightened.

Sallie Mae sounds like a naive and barefoot hillbilly girl but in fact they are a ruthless and aggressive conglomeration of bullies located in a tall brick building somewhere in Kansas. I picture it to be the tallest building in that state and I have decided they hire their employees straight out of prison.

The English language needs a word for that feeling you get when you badly need help, but there is no one you can call because you're not popular enough to have friends, not rich enough to have employees, and not powerful enough to have lackeys. It is a very distinct cocktail of impotence, loneliness and a sudden stark assessment of your non-worth to society? Enturdment?

Sometimes the right business decision is to let it go - to let go of an underperforming employee, to let go of an unprofitable branch, to let go of a weak advertising campaign, and to let go of an idea that fails to create the hype you wanted it to be.

You have to start treating your employees as equals and start sharing things with honesty. By doing so, it will make them feel a part of the project, but it will also make them think of new and improved ways of doing the same things.

Christ, don't go to the Haunted Houses with Ally and Indy. A few years ago, Indy went berserk and broke through the hay bales they had set up to make the haunted trail and headed into the cornfields. All the employees chased after her but since they were dressed like monsters, Indy lost her mind. They had to call the cops to settle her down." I lost him at "cornfields". "Cornfields?" I whispered. "Yeah." "They have a haunted trail through cornfields?" "Yeah, up in Thornton. Best Haunted House in Denver. Indy and Ally go every year. Why?" "Cornfields freak me out," I admitted. Hank was silent. Then, he said, "You're from Indiana. How in the fuck can cornfields freak you out?" "Cornfields don't freak me out. Cornfields at night freak me out. Haunted cornfields at night freak me out." "You been to many haunted cornfields?" "Dude," I said low. "All cornfields are haunted. Trust me. I know... They whisper to you.

A selfish man would never visit a comatose woman every day for two months. He wouldn’t have done what was best for everyone involved, or given an employee a proper burial. These are the acts of a loving man––a man who cared too much.” “What are you saying?” “Sara’s my biological mother.

73. ...There is no law that says we have to go to work every day and follow our employer’s orders. Legally there is nothing to prevent us from going to live in the wild like primitive people or from going into business for ourselves. But in practice there is very little wild country left, and there is room in the economy for only a limited number of small business owners. Hence most of us can survive only as someone else’s employee.

There are only two ways to influence human behavior: you can manipulate it or you can inspire it. Very few people or companies can clearly articulate WHY they do WHAT they do. By WHY I mean your purpose, cause or belief - WHY does your company exist? WHY do you get out of bed every morning? And WHY should anyone care? People don’t buy WHAT you do, they buy WHY you do it. We are drawn to leaders and organizations that are good at communicating what they believe. Their ability to make us feel like we belong, to make us feel special, safe and not alone is part of what gives them the ability to inspire us. For values or guiding principles to be truly effective they have to be verbs. It’s not “integrity,” it’s “always do the right thing.” It’s not “innovation,” it’s “look at the problem from a different angle.” Articulating our values as verbs gives us a clear idea - we have a clear idea of how to act in any situation. Happy employees ensure happy customers. And happy customers ensure happy shareholders—in that order. Leading is not the same as being the leader. Being the leader means you hold the highest rank, either by earning it, good fortune or navigating internal politics. Leading, however, means that others willingly follow you—not because they have to, not because they are paid to, but because they want to. You don’t hire for skills, you hire for attitude. You can always teach skills. Great companies don’t hire skilled people and motivate them, they hire already motivated people and inspire them. People are either motivated or they are not. Unless you give motivated people something to believe in, something bigger than their job to work toward, they will motivate themselves to find a new job and you’ll be stuck with whoever’s left. Trust is maintained when values and beliefs are actively managed. If companies do not actively work to keep clarity, discipline and consistency in balance, then trust starts to break down. All organizations start with WHY, but only the great ones keep their WHY clear year after year.

being sick feels like you're wearing someone else's glasses

When unions get higher wages for their members by restricting entry into an occupation, those higher wages are at the expense of other workers who find their opportunities reduced. When government pays its employees higher wages, those higher wages are at the expense of the taxpayer. But when workers get higher wages and better working conditions through the free market, when they get raises by firm competing with one another for the best workers, by workers competing with one another for the best jobs, those higher wages are at nobody's expense. They can only come from higher productivity, greater capital investment, more widely diffused skills. The whole pie is bigger - there's more for the worker, but there's also more for the employer, the investor, the consumer, and even the tax collector. That's the way the free market system distributes the fruits of economic progress among all people. That's the secret of the enormous improvements in the conditions of the working person over the past two centuries.

We are slaves in the sense that we depend for our daily survival upon an expand-or-expire agro-industrial empire—a crackpot machine—that the specialists cannot comprehend and the managers cannot manage. Which is, furthermore, devouring world resources at an exponential rate. We are, most of us, dependent employees. …Edward Abbey (1927-1989)

You cannot fix people who will not take feedback, because from their perspective, they do not have a problem.

You have visitors," Maximus stated. ... "Stop" I did at his commanding tone, and then cursed. I wasn't one of his employees-he had no right to order me around. "No," I said defiantly. "I'm sweaty snd bloody and I want to take a shower, so whatever you have to say, it can wait." Maximus lost his impassive expression an looked at me as if I'd suddenly sproute a second head. Vlad's brows drew together and he opened his mouth, but before he could speak, laughter rang out from the hallway. "I simply must meet whoever has out you in your place so thoroughly, Tepesh," an unfamiliar British voice stated. "Did I mention they were on their way down," Maximus muttered.

You did what you were told or you didn't get paid, and if things went wrong it wasn't your problem. It was the fault of whatever idiot has accepted this message for sending in the first place. No one cared about you, and everyone at headquarters was an idiot. It wasn't your fault, no one listened to you. Headquarters had even started an Employee of the Month scheme to show how much they cared. That was how much they didn't care.

The fool tries to adjust the truth so he does not have to adjust to it.

The best way to help your consumers with your business is to treat your employees right so they give better customer service, empower them so they can provide faster solutions, and to treat your vendors and partners fairly and with respect so they can continually provide the best product and services to their ability. - Strong by Kailin Gow

The housewife is an unpaid worker in her husband's house in return for the security of being a permanent employee: hers is the reductio ad absurdum of the employee who accepts a lower wage in return for permanence of his employment. But the lowest paid employees can be and are laid off, and so are wives. They have no savings, no skills which they can bargain with elsewhere, and they must bear the stigma of having been sacked.

...remember the dangers of the New Groupthink. If it's creativity you're after, ask your employees to solve problems alone before sharing their ideas. If you want the wisdom of the crowd, gather it electronically, or in writing, and make sure people can't see each other's ideas until everyone has had a chance to contribute.

Be a worthy worker and work will come.

Actually, [Wax] said, we came here because we needed someplace safe to think for a few hours." Ranette: "Your mansion isn't safe?" Wax: "My butler failed to poison me, then tried to shoot me, then set off an explosive in my study" Ranette: "Huh.... You need to screen these people better, Wax.

There was another pause and then Bastien clucked and snapped, "Dammit, Thomas! Inez is one of my best employees." He pulled the phone away from his ear to peer at it with disbelief, and then slapped it back to his head. "What the hell has that got to do with anything?" "Well, if you had to find your lifemate, couldn't it have been someone else's employee. I'm going to lose her now. She'll want to be with you and come to Canada and--

Whoever said you have to be an A$$ to be a boss, should never get to be a boss. Especially in a democratic society. Being an A$$ boss in a democratic society only causes resentment and disloyalty. Motivate your employees by instilling pride in them for themselves and for their work brand. - Strong by Kailin Gow on how to build a Strong Company

Fairness isn’t about charity. It’s smart business.

Your business and your life will change when you really, really get it that some people are not going to change, no matter what you do, and that still others have a vested interest in being destructive.

I used to think that if you cared for other people, you need to study sociology or something like it. But….I [have] concluded, if you want to help other people, be a manager. If done well, management is among the most noble of professions. You are in a position where you have eight or ten hours every day from every person who works for you. You have the opportunity to frame each person’s work so that, at the end of every day, your employees will go home feeling like Diana felt on her good day: living a life filled with motivators.

Somebody is born. Somebody goes to school. Somebody learns to conform. Somebody types a CV. Somebody gets a job. Somebody follows orders. Somebody gets a golden watch. And then, eventually, Somebody dies. And, a Nobody is buried.

If you have an employee with a great attitude but no training or skills versus one with a poor attitude with some education or training. Take the employee with the great attitude for they can be trained. Poor attitude is like a tumor. It can spread. Attitude is harder to change than someone's skills level. - Strong by Kailin Gow on Hiring Good People and Casting Good People

Getting to the next level always requires ending something, leaving it behind, and moving on. Growth itself demands that we move on. Without the ability to end things, people stay stuck, never becoming who they are meant to be, never accomplishing all that their talents and abilities should afford them.

When people say the word "convention," they are usually referring to large gatherings of the employees of companies and corporations who attend a mass assembly, usually in a big hotel somewhere, for the purpose of pretending to learn stuff when they are in fact enjoying a free trip somewhere, time off work, and the opportunity to flirt with strangers, drink, and otherwise indulge themselves. The first major difference between a business convention and a fan-dom convention is that fandom doesn’t bother with the pretenses. They’re just there to have a good time. The second difference is the dress code— the ensembles at a fan convention tend to be considerably more novel.

It’s loneliness. Even though I’m surrounded by loved ones who care about me and want only the best, it’s possible they try to help only because they feel the same thing—loneliness—and why, in a gesture of solidarity, you’ll find the phrase “I am useful, even if alone” carved in stone. Though the brain says all is well, the soul is lost, confused, doesn’t know why life is being unfair to it. But we still wake up in the morning and take care of our children, our husband, our lover, our boss, our employees, our students, those dozens of people who make an ordinary day come to life. And we often have a smile on our face and a word of encouragement, because no one can explain their loneliness to others, especially when we are always in good company. But this loneliness exists and eats away at the best parts of us because we must use all our energy to appear happy, even though we will never be able to deceive ourselves. But we insist, every morning, on showing only the rose that blooms, and keep the thorny stem that hurts us and makes us bleed hidden within. Even knowing that everyone, at some point, has felt completely and utterly alone, it is humiliating to say, “I’m lonely, I need company. I need to kill this monster that everyone thinks is as imaginary as a fairy-tale dragon, but isn’t.” But it isn’t. I wait for a pure and virtuous knight, in all his glory, to come defeat it and push it into the abyss for good, but that knight never comes. Yet we cannot lose hope. We start doing things we don’t usually do, daring to go beyond what is fair and necessary. The thorns inside us will grow larger and more overwhelming, yet we cannot give up halfway. Everyone is looking to see the final outcome, as though life were a huge game of chess. We pretend it doesn’t matter whether we win or lose, the important thing is to compete. We root for our true feelings to stay opaque and hidden, but then … … instead of looking for companionship, we isolate ourselves even more in order to lick our wounds in silence. Or we go out for dinner or lunch with people who have nothing to do with our lives and spend the whole time talking about things that are of no importance. We even manage to distract ourselves for a while with drink and celebration, but the dragon lives on until the people who are close to us see that something is wrong and begin to blame themselves for not making us happy. They ask what the problem is. We say that everything is fine, but it’s not … Everything is awful. Please, leave me alone, because I have no more tears to cry or heart left to suffer. All I have is insomnia, emptiness, and apathy, and, if you just ask yourselves, you’re feeling the same thing. But they insist that this is just a rough patch or depression because they are afraid to use the real and damning word: loneliness. Meanwhile, we continue to relentlessly pursue the only thing that would make us happy: the knight in shining armor who will slay the dragon, pick the rose, and clip the thorns. Many claim that life is unfair. Others are happy because they believe that this is exactly what we deserve: loneliness, unhappiness. Because we have everything and they don’t. But one day those who are blind begin to see. Those who are sad are comforted. Those who suffer are saved. The knight arrives to rescue us, and life is vindicated once again. Still, you have to lie and cheat, because this time the circumstances are different. Who hasn’t felt the urge to drop everything and go in search of their dream? A dream is always risky, for there is a price to pay. That price is death by stoning in some countries, and in others it could be social ostracism or indifference. But there is always a price to pay. You keep lying and people pretend they still believe, but secretly they are jealous, make comments behind your back, say you’re the very worst, most threatening thing there is. You are not an adulterous man, tolerated and often even admired, but an adulterous woman, one who is ...

Stephen Covey, in his book The 8th Habit, decribes a poll of 23,000 employees drawn from a number of companies and industries. He reports the poll's findings: * Only 37 percent said they have a clear understanding of what their organization is trying to achieve and why * Only one in five was enthusiastic about their team's and their organization's goals * Only one in five said they had a clear "line of sight" between their tasks and their team's and organization's goals * Only 15 percent felt that their organization fully enables them to execute key goals * Only 20 percent fully trusted the organization they work for Then, Covey superimposes a very human metaphor over the statistics. He says, "If, say, a soccer team had these same scores, only 4 of the 11 players on the field would know which goal is theirs. Only 2 of the 11 would care. Only 2 of the 11 would know what position they play and know exactly what they are supposed to do. And all but 2 players would, in some way, be competing against their own team members rather than the opponent.

Youth was the time for happiness, its only season; young people, leading a lazy, carefree life, partially occupied by scarcely absorbing studies, were able to devote themselves unlimitedly to the liberated exultation of their bodies. They could play, dance, love, and multiply their pleasures. They could leave a party, in the early hours of the morning, in the company of sexual partners they had chosen, and contemplate the dreary line of employees going to work. They were the salt of the earth, and everything was given to them, everything was permitted for them, everything was possible. Later on, having started a family, having entered the adult world, they would be introduced to worry, work, responsibility, and the difficulties of existence; they would have to pay taxes, submit themselves to administrative formalities while ceaselessly bearing witness--powerless and shame-filled--to the irreversible degradation of their own bodies, which would be slow at first, then increasingly rapid; above all, they would have to look after children, mortal enemies, in their own homes, they would have to pamper them, feed them, worry about their illnesses, provide the means for their education and their pleasure, and unlike in the world of animals, this would last not just for a season, they would remain slaves of their offspring always, the time of joy was well and truly over for them, they would have to continue to suffer until the end, in pain and with increasing health problems, until they were no longer good for anything and were definitively thrown into the rubbish heap, cumbersome and useless. In return, their children would not be at all grateful, on the contrary their efforts, however strenuous, would never be considered enough, they would, until the bitter end, be considered guilty because of the simple fact of being parents. From this sad life, marked by shame, all joy would be pitilessly banished. When they wanted to draw near to young people's bodies, they would be chased away, rejected, ridiculed, insulted, and, more and more often nowadays, imprisoned. The physical bodies of young people, the only desirable possession the world has ever produced, were reserved for the exclusive use of the young, and the fate of the old was to work and to suffer. This was the true meaning of solidarity between generations; it was a pure and simple holocaust of each generation in favor of the one that replaced it, a cruel, prolonged holocaust that brought with it no consolation, no comfort, nor any material or emotional compensation.

It’s the first thing I always say at our new employee training seminars. I gaze around the room, pick one person, and have him stand up. And this is what I say: I have some good news for you, and some bad news. The bad news first. We’re going to have to rip off either your fingernails or your toenails with pliers. I’m sorry, but it’s already decided. It can’t be changed. I pull out a huge, scary pair of pliers from my briefcase and show them to everybody. Slowly, making sure everybody gets a good look. And then I say: Here’s the good news. You have the freedom to choose which it’s going to be—your fingernails, or your toenails. So, which will it be? You have ten seconds to make up your mind. If you’re unable to decide, we’ll rip off both your fingernails and your toenails. I start the count. At about eight seconds most people say, ‘The toes.’ Okay, I say, toenails it is. I’ll use these pliers to rip them off. But before I do, I’d like you to tell me something. Why did you choose your toes and not your fingers? The person usually says, ‘I don’t know. I think they probably hurt the same. But since I had to choose one, I went with the toes.’ I turn to him and warmly applaud him. And I say, Welcome to the real world.

Page 142: "When a spouse says to the alcoholic, "you need to go to AA," that is obviously not true. The addict feels no need to do that at all, and isn't. But when she says, "I am moving out and will be open to getting back together when you are getting treatment for your addiction," then all of a sudden the addict feels "I need to get some help or I am going to lose my marriage." The need has been transferred. It is the same with any kind of problematic behavior of a person who is not taking feedback and ownership. The need and drive to do something about it must be transferred to that person, and that is done through having consequences that finally make him feel the pain instead of others. When he feels the pain, he will feel the need to change...A plan that has hope is one that limits your exposure to the foolish person's issues and forces him to feel the consequences of his performance so that he might have hope of waking up and changing.

Not being able to swipe into the subway when people are backing up behind you. Waiting for him at the bar. Leaving your purse open on a stool with a mess of bills visible. Mispronouncing the names while presenting French wines. Your clogs slipping on the waxed floors. The way your arms shoot out and you tense your face when you almost fall. Taking your job seriously. Watching the sex scene from Dirty Dancing on repeat and eating a box of gingersnaps for dinner on your day off. Forgetting your stripes, your work pants, your socks. Mentally mapping the bar for corners where you might catch him alone. Getting drunker faster than everyone else. Not knowing what foie gras is. Not knowing what you think about abortion. Not knowing what a feminist is. Not knowing who the mayor is. Throwing up between your feet on the subway stairs. On a Tuesday. Going back for thirds at family meal. Excruciating diarrhea in the employee bathroom. Hurting yourself when you hit your head on the low pipe. Refusing to leave the bar though it's over, completely over. Bleeding in every form. Beer stains on your shirt, grease stains on your jeans, stains in every form. Saying you know where something is when you have absolutely no idea where it is. At some point, I leveled out. Everything stopped being embarrassing.

How does paying people more money make you more money? It works like this. The more you pay your workers, the more they spend. Remember, they're not just your workers- they're your consumers, too. The more they spend their extra cash on your products, the more your profits go up. Also, when employees have enough money that they don't have to live in constant fear of bankruptcy, they're able to focus more on their work- and be more productive. With fewer personal problems and less stress hanging over them, they'll lose less time at work, meaning more profits for you. Pay them enough to afford a late model car (i.e. one that works), and they'll rarely be late for work. And knowing that they'll be able to provide a better life for their children will not only give them a more positive attitude, it'll give them hope- and an incentive to do well for the company because the better the company does, the better they'll do. Of course, if you're like most corporations these days- announcing mass layoffs right after posting record profits- then you're already hemorrhaging the trust and confidence of your remaining workforce, and your employees are doing their jobs in a state of fear. Productivity will drop. That will hurt sales. You will suffer. Ask the people at Firestone: Ford has alleged that the tire company fired its longtime union employees, then brought in untrained scab workers who ended up making thousands of defective tires- and 203 dead customers later, Firestone is in the toilet.

From time to time, Musk will send out an e-mail to the entire company to enforce a new policy or let them know about something that’s bothering him. One of the more famous e-mails arrived in May 2010 with the subject line: Acronyms Seriously Suck: There is a creeping tendency to use made up acronyms at SpaceX. Excessive use of made up acronyms is a significant impediment to communication and keeping communication good as we grow is incredibly important. Individually, a few acronyms here and there may not seem so bad, but if a thousand people are making these up, over time the result will be a huge glossary that we have to issue to new employees. No one can actually remember all these acronyms and people don’t want to seem dumb in a meeting, so they just sit there in ignorance. This is particularly tough on new employees. That needs to stop immediately or I will take drastic action—I have given enough warnings over the years. Unless an acronym is approved by me, it should not enter the SpaceX glossary. If there is an existing acronym that cannot reasonably be justified, it should be eliminated, as I have requested in the past. For example, there should be no “HTS” [horizontal test stand] or “VTS” [vertical test stand] designations for test stands. Those are particularly dumb, as they contain unnecessary words. A “stand” at our test site is obviously a *test* stand. VTS-3 is four syllables compared with “Tripod,” which is two, so the bloody acronym version actually takes longer to say than the name! The key test for an acronym is to ask whether it helps or hurts communication. An acronym that most engineers outside of SpaceX already know, such as GUI, is fine to use. It is also ok to make up a few acronyms/contractions every now and again, assuming I have approved them, eg MVac and M9 instead of Merlin 1C-Vacuum or Merlin 1C-Sea Level, but those need to be kept to a minimum.

How do people get to this clandestine Archipelago? Hour by hour planes fly there, ships steer their course there, and trains thunder off to it--but all with nary a mark on them to tell of their destination. And at ticket windows or at travel bureaus for Soviet or foreign tourists the employees would be astounded if you were to ask for a ticket to go there. They know nothing and they've never heard of the Archipelago as a whole or any one of its innumerable islands. Those who go to the Archipelago to administer it get there via the training schools of the Ministry of Internal Affairs. Those who go there to be guards are conscripted via the military conscription centers. And those who, like you and me, dear reader, go there to die, must get there solely and compulsorily via arrest. Arrest! Need it be said that it is a breaking point in your life, a bolt of lightning which has scored a direct hit on you? That it is an unassimilable spiritual earthquake not every person can cope with, as a result of which people often slip into insanity? The Universe has as many different centers as there are living beings in it. Each of us is a center of the Universe, and that Universe is shattered when they hiss at you: "You are under arrest." If you are arrested, can anything else remain unshattered by this cataclysm? But the darkened mind is incapable of embracing these dis­placements in our universe, and both the most sophisticated and the veriest simpleton among us, drawing on all life's experience, can gasp out only: "Me? What for?" And this is a question which, though repeated millions and millions of times before, has yet to receive an answer. Arrest is an instantaneous, shattering thrust, expulsion, somer­sault from one state into another. We have been happily borne—or perhaps have unhappily dragged our weary way—down the long and crooked streets of our lives, past all kinds of walls and fences made of rotting wood, rammed earth, brick, concrete, iron railings. We have never given a thought to what lies behind them. We have never tried to pene­trate them with our vision or our understanding. But there is where the Gulag country begins, right next to us, two yards away from us. In addition, we have failed to notice an enormous num­ber of closely fitted, well-disguised doors and gates in these fences. All those gates were prepared for us, every last one! And all of a sudden the fateful gate swings quickly open, and four white male hands, unaccustomed to physical labor but none­theless strong and tenacious, grab us by the leg, arm, collar, cap, ear, and drag us in like a sack, and the gate behind us, the gate to our past life, is slammed shut once and for all. That's all there is to it! You are arrested! And you'll find nothing better to respond with than a lamblike bleat: "Me? What for?" That's what arrest is: it's a blinding flash and a blow which shifts the present instantly into the past and the impossible into omnipotent actuality. That's all. And neither for the first hour nor for the first day will you be able to grasp anything else.