“
To the most inconsiderate asshole of a friend,
I’m writing you this letter because I know that if I say what I have to say
to your face I will probably punch you.
I don’t know you anymore.
I don’t see you anymore.
All I get is a quick text or a rushed e-mail from you every few days. I
know you are busy and I know you have Bethany, but hello? I’m supposed to
be your best friend.
You have no idea what this summer has been like. Ever since we were
kids we pushed away every single person that could possibly have been our
friend. We blocked people until there was only me and you. You probably
haven’t noticed, because you have never been in the position I am in now.
You have always had someone. You always had me. I always had you. Now
you have Bethany and I have no one.
Now I feel like those other people that used to try to become our friend,
that tried to push their way into our circle but were met by turned backs. I
know you’re probably not doing it deliberately just as we never did it deliberately.
It’s not that we didn’t want anyone else, it’s just that we didn’t need
them. Sadly now it looks like you don’t need me anymore.
Anyway I’m not moaning on about how much I hate her, I’m just trying
to tell you that I miss you. And that well . . . I’m lonely.
Whenever you cancel nights out I end up staying home with Mum and
Dad watching TV. It’s so depressing. This was supposed to be our summer
of fun. What happened? Can’t you be friends with two people at once?
I know you have found someone who is extra special, and I know you
both have a special “bond,” or whatever, that you and I will never have. But
we have another bond, we’re best friends. Or does the best friend bond disappear
as soon as you meet somebody else? Maybe it does, maybe I just
don’t understand that because I haven’t met that “somebody special.” I’m
not in any hurry to, either. I liked things the way they were.
So maybe Bethany is now your best friend and I have been relegated to
just being your “friend.” At least be that to me, Alex. In a few years time if
my name ever comes up you will probably say, “Rosie, now there’s a name I
haven’t heard in years. We used to be best friends. I wonder what she’s doingnow; I haven’t seen or thought of her in years!” You will sound like my mum
and dad when they have dinner parties with friends and talk about old times.
They always mention people I’ve never even heard of when they’re talking
about some of the most important days of their lives. Yet where are those
people now? How could someone who was your bridesmaid 20 years ago not
even be someone who you are on talking terms with now? Or in Dad’s case,
how could he not know where his own best friend from college lives? He
studied with the man for five years!
Anyway, my point is (I know, I know, there is one), I don’t want to be
one of those easily forgotten people, so important at the time, so special, so
influential, and so treasured, yet years later just a vague face and a distant
memory. I want us to be best friends forever, Alex.
I’m happy you’re happy, really I am, but I feel like I’ve been left behind.
Maybe our time has come and gone. Maybe your time is now meant to be
spent with Bethany. And if that’s the case I won’t bother sending you this letter.
And if I’m not sending this letter then what am I doing still writing it?
OK I’m going now and I’m ripping these muddled thoughts up.
Your friend,
Rosie
”
”
Cecelia Ahern (Love, Rosie)
“
Real love feels less like a throbbing, pulsing animal begging for its freedom and beating against the inside of my chest and more like, 'Hey, that place you like had fish tacos today and i got you some while i was out', as it sets a bag spotted with grease on the dining room table. It's not a game you don't understand the rules of, or a test you never got the materials to study for. It never leaves you wondering who could possibly be texting at 3 am. Or what you could possibly do to make it come home and stay there. It's fucking boring, dude. I don't walk around mired in uneasiness, waiting for the other shoe to drop. No parsing through spun tales about why it took her so long to come back from the store. No checking her emails or calling her job to make sure she's actually there. No sitting in my car outside her house at dawn, to make sure she's alone when she leaves. This feels safe, and steadfast, and predictable. And secure. It's boring as shit. And it's easily the best thing I've ever felt.
”
”
Samantha Irby (We Are Never Meeting in Real Life.)
“
I am not a finished poem, and I am not the song you’ve turned me into. I am a detached human being, making my way in a world that is constantly trying to push me aside, and you who send me letters and emails and beautiful gifts wouldn’t even recognise me if you saw me walking down the street where I live tomorrow
for I am not a poem.
I am tired and worn out and the eyes you would see would not be painted or inspired
but empty and weary
from drinking too much
at all times
and I am not the life of your party who sings and has glorious words to speak
for I don’t speak much
at all
and my voice is raspy and unsteady from unhealthy living and not much sleep and I only use it when I sing and I always sing too much
or not at all
and never when people are around because they expect poems and symphonies and I am not
a poem
but an elegy
at my best
but unedited and uncut and not a lot of people want to work with me because there’s only so much you can do with an audio take, with the plug-ins and EQs and I was born distorted, disordered, and I’m pretty fine with that,
but others are not.
”
”
Charlotte Eriksson (Another Vagabond Lost To Love: Berlin Stories on Leaving & Arriving)
“
Wow,” I said. “Are you making this up?”
“Hazel Grace, could I, with my meager intellectual capacities, make up a letter from Peter Van Houten featuring phrases like ‘our triumphantly digitized contemporaneity’?”
“You could not,” I allowed. “Can I, can I have the email address?”
“Of course,” Augustus said, like it was not the best gift ever.
”
”
John Green
“
But on a Sunday morning when I want to grab an omelet over girl talk, I’m at a loss. My Chicago friends are the let’s-get-dinner-on-the-books-a-month-in-advance type. We email, trading dates until we find an open calendar slot amidst our tight schedules of workout classes, volunteer obligations (no false pretenses here, the volunteers are my friends, not me, sadly), work events, concert tickets and other dinners scheduled with other girls. I’m looking for someone to invite to watch The Biggest Loser with me at the last minute or to text “pedicure in half an hour?” on a Saturday morning. To me, that’s what BFFs are.
”
”
Rachel Bertsche (MWF Seeking BFF: My Yearlong Search For A New Best Friend)
“
Abby and Gretchen still kept up, but it was phone calls and letters, then postcards and voicemail, and finally emails and Facebook likes. There was no falling-out, no great tragedy, just a hundred thousand trivial moments they didn’t share, each one an inch of distance between them, and eventually those inches added up to miles.
”
”
Grady Hendrix (My Best Friend's Exorcism)
“
Writers often have the cleanest windows, floors, fridges and toilets, the most up-to-date filing system or the best record for returning calls or e-mails because, in the moment, just about any task seems more palatable than sitting down to write.” (p.136)
”
”
Mark David Gerson (The Voice of the Muse: Answering the Call to Write)
“
The year you spent ‘killing yourself’
to make me love you…I thought that was us being best friends. We had all those intimate conversations and you sent me all those long e-mails and we watched all those movies involving Eric
Stoltz—I thought that was us having fun. But you see that kind of behavior as the work you’re forced to do in order to sleep with the people you want to sleep with.
”
”
Chuck Klosterman (Killing Yourself to Live: 85% of a True Story)
“
And you, my best friend on earth, my soul sister who shares Chunky Monkey scoops and beefcake e-mails at the drop of a hat, the woman who made me wear a frothy, ruffled lime-colored bridesmaid dress that added fifteen pounds to my hips, are going to spill your guts to me, aren’t you? (Sunshine)
No fair and the dress wasn’t lime, it was mint. (Selena)
It was lime-icky green and I looked like a sick pistachio. (Sunshine)
”
”
Sherrilyn Kenyon (Night Embrace (Dark-Hunter, #2))
“
Jordan, Attached, please find a copy of the schedule for our trip. Best Courtney."
I was really proud of it. The email i mean. Because it was so short and cold.Of course, it took me and my friend Jocelyn about two hours to come up with the perfect wording, but Jordan doesn't know that.
”
”
Lauren Barnholdt
“
Well, everyone has a friend who holds a very special place in his life. Talking about men…a friend whom you love unconditionally and selflessly.....a friend who knows every secret of your life and who is always the first person whom you want to call when you are in some mess…a friend who tells you exactly what you want to hear. Ena was such a friend to me. My best friend – if that defines the zenith of good friendship. I would rather say, there is no definition of friendship that we shared with each other, the more I explain it, the more complicated it becomes to recite the aspects of our relationship.
She was that closer a friend to me, who knew all the nitty-gritties of my life…from every girl who ever came into my life, to passwords of my email accounts or public profiles. Absolutely everything! She was the only girl on earth I trusted blindly and cared for, truly and unconditionally. She was the only girl who could actually make me dance to her beats. We shared that deeper relationship with each other.
”
”
Shivam Singh (Best Friends)
“
Mr. Worthington,
I understand that you do not control Chuck and Jasper.
But you see, I am in a similar situation. I do not control the little devil sitting on my left shoulder. The devil is saying, "PRINT THE PICTURE PRINT THE PICTURE TAPE IT UP ALL OVER SCHOOL DO IT DO IT DO IT." And then on my right shoulder, there is a little tiny white angel. And the angel is saying, "Man, I sure as shit hope all those freshmen get their money bright and early on Monday morning." So do I, little angel. So do I.
Best Wishes,
Your friendly Neighboorhood Nemesis.
”
”
John Green (Paper Towns)
“
Garrett has been the best friend a girl could want, so how could I be so stupid as to think about shutting him out for good? I've been so busy thinking about my unrequited love, I haven't even stopped to consider the other, more important part of our relationship.
Friendship.
Ignoring him now would make him think I don't care, that I don't want to be friends. I want to get over him, not lose him for good! How must he feel, with me not replying to his texts and e-mails like this? What kind of friend am I?
”
”
Abby McDonald (Getting Over Garrett Delaney)
“
Writing time is for writing, not for checking e-mail, reading the news, or browsing the latest issues of journals. Sometimes I think it would be nice to download articles while writing, but I can do that at the office. The best kind of self-control is to avoid situations that require self-control.
”
”
Paul J. Silvia (How to Write a Lot: A Practical Guide to Productive Academic Writing)
“
Mitchell Maxwell’s Maxims
• You have to create your own professional path. There’s no longer a roadmap for an artistic career.
• Follow your heart and the money will follow.
• Create a benchmark of your own progress. If you never look down while you’re climbing the ladder you won’t know how far you’ve come.
• Don’t define success by net worth, define it by character. Success, as it’s measured by society, is a fleeting condition.
• Affirm your value. Tell the world “I am an artist,” not “I want to be an artist.”
• You must actively live your dream. Wishing and hoping for someday doesn’t make it happen. Get out there and get involved.
• When you look into the abyss you find your character.
• Young people too often let the fear of failure keep them from trying. You have to get bloody, sweaty and rejected in order to succeed.
• Get your face out of Facebook and into somebody’s face. Close your e-mail and pick up the phone. Personal contact still speaks loudest.
• No one is entitled to act entitled. Be willing to work hard.
• If you’re going to buck the norm you’re going to have to embrace the challenges.
• You have to love the journey if you’re going to work in the arts.
• Only listen to people who agree with your vision.
• A little anxiety is good but don’t let it become fear, fear makes you inert.
• Find your own unique voice. Leave your individual imprint on the world, not a copy of someone else.
• Draw strength from your mistakes; they can be your best teacher.
”
”
Mitchell Maxwell
“
Lidewij,
I believe Agustus Waters sent a few pages from a notebok to Peter Van Houten shortly before he (Augustus) died. It is very important to me that someone reads these pages. I want to read them, of course, but maybe they weren't written for me. Regardless, they must be read. They must be. Can you help?
Your friend,
Hazel Grace Lancaster
"She responded late that afternoon."
Dear Hazel,
I did not know that Augustus had died. I am very sad to hear this news. He was such a very charismatic young man. I am so sorry, and so sad.
I have not spoken to Peter since I resigned that day we met.
It is very late at night here, but I am going over to his house first thing in the morning to find this letter and force him to read it.
Mornings were his best time,
usually.
Your friend,
Lidewij Vliegenthart
p.s. I am bringing my boyfriend in case we have to physically retsrain Peter.
”
”
John Green (The Fault in Our Stars)
“
After September 11, I wondered rhetorically midway through a column what we in the West are prepared to die for, and got a convoluted e-mail back from a French professor explaining that the fact that Europeans weren't prepared to die for anything was the best evidence of their superiority: they were building a post-historical utopia - a Europe it would not be necessary to die for. But sometimes you die anyway.
”
”
Mark Steyn (America Alone: The End of the World as We Know It)
“
Douglas Ainslie: Look. Can you hear yourself? Can you? Do you have any idea what a terrible person you have become? All you give out is this endless negativity, a refusal to see any kind of light and joy, even when it's staring you in the face, and a desperate need to squash any sign of happiness in me or... or... or... anyone else. It's a wonder that I don't fling myself at the first kind word or gesture that comes my way, but I don't, ou... ou... ou... out of some sense of dried-up loyalty and respect, neither of which I ever bloody get in return.
Jean, his wife: [long pause] I checked my emails. There's one from Laura.
”
”
Deborah Moggach (The Best Exotic Marigold Hotel)
“
E-mail response time is the single best predictor of whether employees are satisfied with their boss, according to research by Duncan Watts, a Columbia University sociologist who is now a principal researcher for Microsoft Research. The longer it takes for a boss to respond to their e-mails, the less satisfied people are with their leader.1
”
”
Daniel H. Pink (When: The Scientific Secrets of Perfect Timing)
“
To leave the distracted masses to join the focused few, I’m arguing, is a transformative experience. The deep life, of course, is not for everybody. It requires hard work and drastic changes to your habits. For many, there’s a comfort in the artificial busyness of rapid e-mail messaging and social media posturing, while the deep life demands that you leave much of that behind. There’s also an uneasiness that surrounds any effort to produce the best things you’re capable of producing, as this forces you to confront the possibility that your best is not (yet) that good. It’s safer to comment on our culture than to step into the Rooseveltian ring and attempt to wrestle it into something better.
”
”
Cal Newport (Deep Work: Rules for Focused Success in a Distracted World)
“
Have you given up on this project? The point is that this one-sentence email encapsulates the best of “No”-oriented questions
”
”
Chris Voss (Never Split the Difference: Negotiating as if Your Life Depended on It)
“
Though I have started emailing with one of my fellow readers whenever there's something important to say about Modern Family or Friday Night Lights, and with another when I notice her updates on Goodreads.com.
”
”
Rachel Bertsche (MWF Seeking BFF: My Yearlong Search For A New Best Friend)
“
Here we are, practitioners of memos: We send e-mail and we receive it, We copy it and forward it and save it and delete it. We write to move the data, and organize the program, and keep people informed— and know and control and manage. We write and receive one-dimensional memos, that are, at best, clear and unambiguous. And then—in breathtaking ways—you summon us to song.
”
”
Walter Brueggemann (Prayers for a Privileged People)
“
You know what I think?”
Touching him feels so good, so strangely uncomplicated, like he’s the exception to every rule. “What?”
“I think you love your job,” he says softly. “I think you work that hard because you care ten times more than the average person.”
“About work,” I say.
“About everything.” His arms tighten around me. “Your sister. Your clients. Their books. You don’t do anything you’re not going to do one hundred percent. You don’t start anything you can’t finish.
“You’re not the person who buys the stationary bike as part of a New Year’s resolution, then uses it as a coatrack for three years. You’re not the kind of woman who only works hard when it feels good, or only shows up when it’s convenient. If someone insults one of your clients, those fancy kid gloves of yours come off, and you carry your own pen at all times, because if you’re going to have to write anything, it might as well look good. You read the last page of books first—don’t make that face, Stephens.” He cracks a smile in one corner of his mouth. “I’ve seen you—even when you’re shelving, you sometimes check the last page, like you’re constantly looking for all the information, trying to make the absolute best decisions.”
“And by you’ve seen me,” I say, “you mean you’ve watched me.”
“Of course I fucking do,” he says in a low, rough voice. “I can’t stop. I’m always aware of where you are, even if I don’t look, but it’s impossible not to. I want to see your face get stern when you’re emailing a client’s editor, being a hard-ass, and I want to see your legs when you’re so excited about something you just read that you can’t stop crossing and uncrossing them. And when someone pisses you off, you get these red splotches.” His fingers brush my throat. “Right here.”
“You’re a fighter,” he says. “When you care about something, you won’t let anything fucking touch it. I’ve never met anyone who cares as much as you do. Do you know what most people would give to have someone like that in their life?” His eyes are dark, probing, his heartbeat fast. “Do you know how fucking lucky anyone you care about is? You know . . .
”
”
Emily Henry (Book Lovers)
“
If you had to listen to a lawyer read the email or text out loud in a courtroom, would you change the tone? When I was a teenager, my mom used to tell me not to put anything in writing that I would feel uncomfortable seeing published on the front page of the New York Times. I understood, even then, what she was suggesting: Engage only in behavior that you’re prepared to stand by and defend. Be on your toes to be your best self at all times, even when no one is watching.
”
”
James J. Sexton (How to Stay in Love: A Divorce Lawyer's Guide to Staying Together)
“
I really want us to grow old together, you know? Go through all the typical life stuff together, even if that means we can only e-mail each other once a week because you moved to the middle of nowhere in Nebraska with your ten kids, and I'm still California because it's amazing. Just like in that one movie - we'll never lose touch with each other, ever. Is that weird?!
No, Feenie said. It's perfectly fucking normal.
”
”
Claire Kann (Let's Talk About Love)
“
First Google built a superior product. Then it built excitement by making it invite-only. And by steadily increasing the number of invites allowed to its existing user base, Gmail spread from person to person until it became the most popular, and in many ways the best, free e-mail service. Enormous
”
”
Ryan Holiday (Growth Hacker Marketing: A Primer on the Future of PR, Marketing, and Advertising)
“
by the meditation teacher Joseph Goldstein: whenever a generous impulse arises in your mind—to give money, check in on a friend, send an email praising someone’s work—act on the impulse right away, rather than putting it off until later. When we fail to act on such urges, it’s rarely out of mean-spiritedness, or because we have second thoughts about whether the prospective recipient deserves it. More often, it’s because of some attitude stemming from our efforts to feel in control of our time. We tell ourselves we’ll turn to it when our urgent work is out of the way, or when we have enough spare time to do it really well; or that we ought first to spend a bit longer researching the best recipients for our charitable donations before making any, et cetera.
”
”
Oliver Burkeman (Four Thousand Weeks: Time Management for Mortals)
“
Despite your best efforts and intentions, there's a limited reservoir to fellowship before you begin to rely solely on the vapors of nostalgia. Eventually, you move on, latch on to another group of friends. Once in a while, though, you remember something, a remark or a gesture, and it takes you back. You think how close all of you were, the laughs and commiserations, the fondness and affection and support. You recall the parties, the trips, the dinners and late, late nights. Even the arguments and small betrayals have a revisionist charm in retrospect. You're astonished and enlivened by the memories. You wonder why and how it ever stopped. You have the urge to pick up the phone, fire off an email, suggesting reunion, resumption, and you start to act, but then don't, because it would be awkward talking after such a long lag, and, really, what would be the point? Your lives are different now. Whatever was there before is gone. And it saddens you, it makes you feel old and vanquished--not only over this group that disbanded, but also over all the others before and after it, the friends you had in grade and high school, in college, in your twenties and thirties, your kinship to them (never mind to all your old lovers) ephemeral and, quite possibly, illusory to begin with.
”
”
Don Lee (The Collective)
“
Somewhere between us hating each other back then, you became my first real friend, my first and only best friend, and I didn’t realize it until last summer, but you’ve actually been my first everything.” “You were my first kiss, my first date that I actually enjoyed, and the first woman I fell in love with—the first woman I actually made love to...” he said. “And you’re still the only person I can talk to twenty times a day—whether it’s via letter, email, text, or phone call, and still feel like it’s not enough.
”
”
Whitney G. (Sincerely, Arizona (Sincerely Yours, #1.5))
“
Keep laser-focused on school, and I'll see YOU at Christmas.
Josh leans his lanky body over my shoulder and peers at my laptop. "Is it just me,or is that 'YOU' sort of threatening?"
"No.It's not just YOU," I say.
"I thought your dad was a writer.What's with the 'laser-focused''gentle reminder' shit?"
"My father is fluent in cliche. Obviously, you've never read one of his novels." I pause. "I can't believe he has the nerve to say he'll give Seany my best."
Josh shakes his head in disgust. My friends and I are spending the weekend in the lounge because it's raining again. No one ever mentions this, but it turns out Paris is as drizzly as London. According to St. Clair,that is, our only absent member. He went to some photography show at Ellie's school. Actually,he was supposed to be back by now.
He's running late.As usual.
Mer and Rashmi are curled up on one of the lobby couches,reading our latest English assignment, Balzac and the Little Chinese Seamstress. I turn back to my father's email.
Gentle reminder... your life sucks.
”
”
Stephanie Perkins (Anna and the French Kiss (Anna and the French Kiss, #1))
“
All of my close friends and family drive me at least 70% crazy, but in the end it’s completely worth it.
”
”
Michelle Markowitz (Hey Ladies!: The Story of 8 Best Friends, 1 Year, and Way, Way Too Many Emails)
“
E-mail response time is the single best predictor of whether employees are satisfied with their boss
”
”
Daniel H. Pink (When: The Scientific Secrets of Perfect Timing)
“
New Rule: America must stop bragging it's the greatest country on earth, and start acting like it. I know this is uncomfortable for the "faith over facts" crowd, but the greatness of a country can, to a large degree, be measured. Here are some numbers. Infant mortality rate: America ranks forty-eighth in the world. Overall health: seventy-second. Freedom of the press: forty-fourth. Literacy: fifty-fifth. Do you realize there are twelve-year old kids in this country who can't spell the name of the teacher they're having sex with?
America has done many great things. Making the New World democratic. The Marshall Plan. Curing polio. Beating Hitler. The deep-fried Twinkie. But what have we done for us lately? We're not the freest country. That would be Holland, where you can smoke hash in church and Janet Jackson's nipple is on their flag.
And sadly, we're no longer a country that can get things done. Not big things. Like building a tunnel under Boston, or running a war with competence. We had six years to fix the voting machines; couldn't get that done. The FBI is just now getting e-mail.
Prop 87 out here in California is about lessening our dependence on oil by using alternative fuels, and Bill Clinton comes on at the end of the ad and says, "If Brazil can do it, America can, too!" Since when did America have to buck itself up by saying we could catch up to Brazil? We invented the airplane and the lightbulb, they invented the bikini wax, and now they're ahead?
In most of the industrialized world, nearly everyone has health care and hardly anyone doubts evolution--and yes, having to live amid so many superstitious dimwits is also something that affects quality of life. It's why America isn't gonna be the country that gets the inevitable patents in stem cell cures, because Jesus thinks it's too close to cloning.
Oh, and did I mention we owe China a trillion dollars? We owe everybody money. America is a debtor nation to Mexico. We're not a bridge to the twenty-first century, we're on a bus to Atlantic City with a roll of quarters. And this is why it bugs me that so many people talk like it's 1955 and we're still number one in everything.
We're not, and I take no glee in saying that, because I love my country, and I wish we were, but when you're number fifty-five in this category, and ninety-two in that one, you look a little silly waving the big foam "number one" finger. As long as we believe being "the greatest country in the world" is a birthright, we'll keep coasting on the achievements of earlier generations, and we'll keep losing the moral high ground.
Because we may not be the biggest, or the healthiest, or the best educated, but we always did have one thing no other place did: We knew soccer was bullshit. And also we had the Bill of Rights. A great nation doesn't torture people or make them disappear without a trial. Bush keeps saying the terrorist "hate us for our freedom,"" and he's working damn hard to see that pretty soon that won't be a problem.
”
”
Bill Maher (The New New Rules: A Funny Look At How Everybody But Me Has Their Head Up Their Ass)
“
Note to self: Try to extend positive feelings associated with Scratch-Off win into all areas of life. Be bigger presence at work. Race up ladder (joyfully, w/smile on face), get raise. Get in best shape of life, start dressing nicer. Learn guitar? Make point of noticing beauty of world? Why not educate self re. birds, flowers, trees, constellations, become true citizen of natural world, walk around neighborhood w/kids, patiently teaching kids names of birds, flowers, etc. etc.? Why not take kids to Europe? Kids have never been. Have never, in Alps, had hot chocolate in mountain café, served by kindly white-haired innkeeper, who finds them so sophisticated/friendly relative to usual snotty/rich American kids (who always ignore his pretty but crippled daughter w/braids) that he shows them secret hiking path to incredible glade, kids frolic in glade, sit with crippled pretty girl on grass, later say it was most beautiful day of their lives, keep in touch with crippled girl via email, we arrange surgery here for her, surgeon so touched he agrees to do surgery for free, she is on front page of our paper, we are on front page of their paper in Alps? Ha ha. Just happy.
”
”
George Saunders (Tenth of December)
“
Meetings should have a single decision-maker/owner. There must be a clear decision-maker at every point in the process, someone whose butt is on the line. A meeting between two groups of equals often doesn’t result in a good outcome, because you end up compromising rather than making the best tough decisions. Include someone more senior as the decision-maker. The decision-maker should be hands on. He or she should call the meeting, ensure that the content is good, set the objectives, determine the participants, and share the agenda (if possible) at least twenty-four hours in advance. After the meeting, the decision-maker (and no one else) should summarize decisions taken and action items by email to at least every participant—as well as any others who need to know—within forty-eight hours.
”
”
Eric Schmidt (How Google Works)
“
Right after the announcement event, Gates wrote a parody email to his staff. “All reality has been completely suspended,” it began. Looking back at it, Gates laughs that it may have been “the best email I ever wrote.
”
”
Walter Isaacson (Steve Jobs)
“
The work I do is not exactly respectable. But I want to explain how it works without any of the negatives associated with my infamous clients. I’ll show how I manipulated the media for a good cause. A friend of mine recently used some of my advice on trading up the chain for the benefit of the charity he runs. This friend needed to raise money to cover the costs of a community art project, and chose to do it through Kickstarter, the crowdsourced fund-raising platform. With just a few days’ work, he turned an obscure cause into a popular Internet meme and raised nearly ten thousand dollars to expand the charity internationally. Following my instructions, he made a YouTube video for the Kickstarter page showing off his charity’s work. Not a video of the charity’s best work, or even its most important work, but the work that exaggerated certain elements aimed at helping the video spread. (In this case, two or three examples in exotic locations that actually had the least amount of community benefit.) Next, he wrote a short article for a small local blog in Brooklyn and embedded the video. This site was chosen because its stories were often used or picked up by the New York section of the Huffington Post. As expected, the Huffington Post did bite, and ultimately featured the story as local news in both New York City and Los Angeles. Following my advice, he sent an e-mail from a fake address with these links to a reporter at CBS in Los Angeles, who then did a television piece on it—using mostly clips from my friend’s heavily edited video. In anticipation of all of this he’d been active on a channel of the social news site Reddit (where users vote on stories and topics they like) during the weeks leading up to his campaign launch in order to build up some connections on the site. When the CBS News piece came out and the video was up, he was ready to post it all on Reddit. It made the front page almost immediately. This score on Reddit (now bolstered by other press as well) put the story on the radar of what I call the major “cool stuff” blogs—sites like BoingBoing, Laughing Squid, FFFFOUND!, and others—since they get post ideas from Reddit. From this final burst of coverage, money began pouring in, as did volunteers, recognition, and new ideas. With no advertising budget, no publicist, and no experience, his little video did nearly a half million views, and funded his project for the next two years. It went from nothing to something. This may have all been for charity, but it still raises a critical question: What exactly happened? How was it so easy for him to manipulate the media, even for a good cause? He turned one exaggerated amateur video into a news story that was written about independently by dozens of outlets in dozens of markets and did millions of media impressions. It even registered nationally. He had created and then manipulated this attention entirely by himself.
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Ryan Holiday (Trust Me, I'm Lying: Confessions of a Media Manipulator)
“
Just one thing gives me hope, and that is the steady trickle of emails I receive on the subject from children, ecstatic with delight at the stupidity of their teachers:
I’d like to submit to Bad Science my teacher who gave us a handout which says that ‘Water is best absorbed by the body when provided in frequent small amounts.’ What I want to know is this. If I drink too much in one go, will it leak out of my arsehole instead?
‘Anton’, 2006
Thank you Anton.
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Ben Goldacre (Bad Science)
“
There's a hardness I'm seeing in modern people. Those little moments of goofiness that used to make the day pass seem to have gone. Life's so serious now. Maybe it's just because I'm with an older gang now.[...]I mean nobody even has hobbies these days. Not that I can see. Husbands and wives both work. Kids are farmed out to schools and video games. Nobody seems able to endure simply being themselves, either - but at the same time they're isolated. People work much more, only go home and surf the Internet and send e-mail rather than calling or writing a note or visiting each other. They work, watch TV, and sleep. I see these things. The world is only about work: work work work get get get...racing ahead...getting sacked from work...going online...knowing computer languages...winning contracts. I mean, it's just not what I would have imagined the world might be if you'd asked me seventeen years ago. People are frazzled and angry, desperate about money, and, at best, indifferent to the future.
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Douglas Coupland (Girlfriend in a Coma)
“
You are allowed to send “unsolicited” emails to businesses. Here are the three core guidelines: The subject and header must not be misleading. You must have a valid physical address in your email. You must include a way to opt-out from future communications.
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Aaron Ross (Predictable Revenue: Turn Your Business Into A Sales Machine With The $100 Million Best Practices Of Salesforce.com)
“
It would probably be best if managers went to the IT department and asked that e-mail not be distributed between eight and eleven every morning. The idea that the best way to communicate with people is 24/7 is not really an idea about maximizing productivity.
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Jocelyn K. Glei (Manage Your Day-To-Day: Build Your Routine, Find Your Focus, and Sharpen Your Creative Mind)
“
phone calls and letters, then postcards and voicemail, and finally emails and Facebook likes. There was no falling-out, no great tragedy, just a hundred thousand trivial moments they didn’t share, each one an inch of distance between them, and eventually those inches added up to miles.
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Grady Hendrix (My Best Friend's Exorcism)
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UN-Impressive Acts of Indiscretion
• Forwarding other people's emails without getting permission.
• Throwing other people under the bus to save yourself.
• Talking loudly, being boorish and insensitive to the others around you.
• Flagrant cheating.
• Burning bridges.
• Talking smack.
• Dissing your competitor to your customer.
• Oversharing and revealing too much personal information about yourself and others.
• Breaking trust by sharing someone else’s secrets.
• Being passive-aggressive to manipulate a situation or person.
• Saying one thing and doing another.
• Being two-faced.
• Lying by omission.
• Dispensing bulls#@%!
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Susan C. Young (The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact (The Art of First Impressions for Positive Impact, #6))
“
You have to believe that people will be open to your advances. We psych ourselves out of approaching a potential BFF or emailing a role model because it seems far-fetched that they'd want to be friends or network with us in return. But, as has always been the case this year, people are happy to make new connections.
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Rachel Bertsche (MWF Seeking BFF: My Yearlong Search For A New Best Friend)
“
I always advise sending your best Content Email (free course, best articles or videos, content most useful for your audience, etc.) in the beginning. The reason is simple. For each subscriber, open rates usually start high, then decline after a few emails. So show subscribers your best work to minimize that decline.
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Noah Kagan (Million Dollar Weekend: The Surprisingly Simple Way to Launch a 7-Figure Business in 48 Hours)
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Be bigger presence at work. Race up ladder (joyfully, w/smile on face), get raise. Get in best shape of life, start dressing nicer. Learn guitar? Make point of noticing beauty of world? Why not educate self re. birds, flowers, trees, constellations, become true citizen of natural world, walk around neighborhood w/kids, patiently teaching kids names of birds, flowers, etc. etc.? Why not take kids to Europe? Kids have never been. Have never, in Alps, had hot chocolate in mountain café, served by kindly white- haired innkeeper, who finds them so sophisticated/friendly relative to usual snotty/rich American kids (who always ignore his pretty but crippled daughter w/braids) that he shows them secret hiking path to incredible glade, kids frolic in glade, sit with crippled pretty girl on grass, later say it was most beautiful day of their lives, keep in touch with crippled girl via email, we arrange surgery here for her, surgeon so touched he agrees to do surgery for free, she is on front page of our paper, we are on front page of their paper in Alps? Ha ha.
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George Saunders
“
Then I caught Peggy out of the corner of my eye. I saw how she was behaving; completely absorbed in her surroundings, responding sharply to everything around her, every smell, every sight, every new and wonderful sound. She was so committed to the landscape that she almost became a part of it, and I knew that the only way I could be happy was if I did the same; forced myself to be where I was, relax into the now. I realized I had been shuffling along emailing and missed the best bluebell wood. What an idiot. It dawned on me then how much I have missed in life. Truly. I have missed so many moments and memories by being stuck in my head worrying, 'what if this?', 'what if that?' What a BIG FAT WASTE OF TIME.
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Miranda Hart (Peggy and Me)
“
Waiting for the world to shed tears for your pain was like waiting for a statue to speak. So you filed the reports, you answered the emails. You carried on as best you could. And if you were like Titus, if you wore a badge on your chest, you promised you’d do all you could to find the Last Wolf and peel off his mask. Show the world the face of the monster.
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S.A. Cosby (All the Sinners Bleed)
“
The next biggest reason folks buy fiction is that it has been personally recommended to them by a friend, family member or bookstore employee. That process is called word of mouth. Savvy publishers understand its power and try to facilitate its effect with advance reading copies (ARCs), samplers, first chapters circulated by e-mail, Web sites and the like.
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Donald Maass (Writing the Breakout Novel: Winning Advice from a Top Agent and His Best-selling Client)
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You’re unhappy and you feel like a failure. PERFECT! Use that sad/angry/disappointed energy. Channel it into what you know, deep down in your heart, you love.
Spend the next six months in a state of total obsession. Get up two hours earlier than usual and write before you go to work. Come home and exercise (not optional, sorry), then write for another hour. Read or watch the kind of comedy you love before bed. Don’t waste all your time socializing. Do a little socializing on weekends, but focus. Focus! Save your money. Research part-time work you could do for your company; use your slackness as a way to sell a new position where your boss would get your best from you every hour that you’re there. Pitch it as a win-win. Or pitch working from home half the time to cure your blahs and jack up your productivity. Then overproduce at work, but fit all of your work into a part-time schedule, and fill your prime working hours with writing/comedy. Almost any capable human with a not-that-taxing job can pull this off if they put their mind to it. If you’re a manager, investigate other roles or sell your boss on the fact that you’re managing via e-mail most of the time anyway.
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Heather Havrilesky (How to Be a Person in the World: Ask Polly's Guide Through the Paradoxes of Modern Life)
“
What works to generate flows of new leads: Trial-and-error in lead generation (requires patience, experimentation, money). “Marketing through teaching” via regular webinars, white papers, email newsletters and live events, to establish yourself as the trusted expert in your space (takes lots of time to build predictable momentum). Patience in building great word-of-mouth (the highest value lead generation source, but hardest to influence). Cold Calling 2.0: By far the most predictable and controllable source of creating new pipeline, but it takes focus and expertise to do it well. Luckily, you are holding the guide to the process in your hands right now. Building an excited partner ecosystem (very high value, very long time-to-results). PR: It’s great when, once in awhile, it generates actual results!
”
”
Aaron Ross (Predictable Revenue: Turn Your Business Into A Sales Machine With The $100 Million Best Practices Of Salesforce.com)
“
The best consultants in the world aren't worth a penny if they can't communicate with you. You need to be able to tell them your needs and wants and they need to be able to tell you what they're doing and what they need to do for you. Nothing is more frustrating than sending an email or calling a consultant and never hearing back. Make sure that you get a consultant that not only communicates with you but communicates well.
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Google Consultant
“
Perhaps you’re reading this book with your phone by your side, checking your email whenever your attention drifts, tapping text messages to a friend. You sit at the end of a long line of inventions that might never have existed but for people with disabilities: the keyboard on your phone, the telecommunications lines it connects with, the inner workings of email. In 1808, Pellegrino Turri built the first typewriter so that his blind lover, Countess Carolina Fantoni da Fivizzano, could write letters more legibly. In 1872, Alexander Graham Bell invented the telephone to support his work helping the deaf. And in 1972, Vint Cerf programmed the first email protocols for the nascent internet. He believed fervently in the power of electronic letters, because electronic messaging was the best way to communicate with his wife, who was deaf, while he was at work.
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Cliff Kuang (User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play)
“
The alternative to soul-acceptance is soul-fatigue. There is a kind of fatigue that attacks the body. When we stay up too late and rise too early; when we try to fuel ourselves for the day with coffee and a donut in the morning and Red Bull in the afternoon; when we refuse to take the time to exercise and we eat foods that clog our brains and arteries; when we constantly try to guess which line at the grocery store will move faster and which car in which lane at the stoplight will move faster and which parking space is closest to the mall, our bodies grow weary. There is a kind of fatigue that attacks the mind. When we are bombarded by information all day at work . . . When multiple screens are always clamoring for our attention . . . When we carry around mental lists of errands not yet done and bills not yet paid and emails not yet replied to . . . When we try to push unpleasant emotions under the surface like holding beach balls under the water at a swimming pool . . . our minds grow weary. There is a kind of fatigue that attacks the will. We have so many decisions to make. When we are trying to decide what clothes will create the best possible impression, which foods will bring us the most pleasure, which tasks at work will bring us the most success, which entertainment options will make us the most happy, which people we dare to disappoint, which events we must attend, even what vacation destination will be most enjoyable, the need to make decisions overwhelms us. The sheer length of the menu at Cheesecake Factory oppresses us. Sometimes college students choose double majors, not because they want to study two fields, but simply because they cannot make the decision to say “no” to either one. Our wills grow weary with so many choices.
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John Ortberg (Soul Keeping: Caring For the Most Important Part of You)
“
...when we "lose our mind" and "come to our senses" in the fullest possible way, the chattering, texting, e-mailing, twittering mind will eventually quiet down and almost silence itself. This is a sacred and connected silence...It's like a deep, still pond reflecting the stars of the night sky. I believe this is the baseline for human consciousness, and I'm convinced that the birds are the best mentors in the natural world for bringing us to it.
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Jon Young (What the Robin Knows: How Birds Reveal the Secrets of the Natural World)
“
There is nothing that you can do to win someone or something that is not meant to be yours. You can fight with everything you have. You can hold on for as long as you can. You can force yourself into mental gymnastics to pick apart signs. You can have your friends read into texts and emails. You can decide that you know what’s best for you and right for you. Mostly, you can wait. You can wait forever. What isn’t right for you will never remain in your life. There is no job, person, or city that you can force to be right for you if it is not, though you can pretend for a while. You can play games with yourself, you can justify and make ultimatums. You can say you’ll try just a little longer, and you can make excuses for why things aren’t working out right now. The truth is that what is right for you will come to you and stay with you and won’t stray from you for long. The truth is that when something is right for you, it brings you clarity, and when something is wrong for you, it brings you confusion. You get stuck when you try to make something that’s wrong for you right. When you try to force it into a place in your life in which it doesn’t belong. You get split; you breed this internal conflict which you cannot resolve. The more it intensifies, the more you mistake it for passion. How could you ever feel so strongly about something that isn’t right?
”
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Brianna Wiest (The Mountain Is You: Transforming Self-Sabotage Into Self-Mastery)
“
Everyone has their own particular way of communicating. If you’re someone who thinks better in isolation, then be honest with other team members. Tell them you don’t always work best in a team setting, but you will follow up each meeting with a number of ideas after you’ve had time to think. A simple follow-up email filled with suggestions can be a nice way to tie together what was discussed at a meeting, while providing a fresh perspective on the topic.
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”
S.J. Scott (Confident You: An Introvert's Guide to Success in Life and Business)
“
The thing about lung cancer is that it’s not exotic,” Paul wrote in an email to his best friend, Robin. “It’s just tragic enough and just imaginable enough. [The reader] can get into these shoes, walk a bit, and say, ‘So that’s what it looks like from here…sooner or later I’ll be back here in my own shoes.’ That’s what I’m aiming for, I think. Not the sensationalism of dying, and not exhortations to gather rosebuds, but: Here’s what lies up ahead on the road.
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”
Paul Kalanithi (When Breath Becomes Air)
“
When I'm with you, the best, most interesting part of my life is behind the scenes. I felt this emailing you, and I even felt it in your TNO office when you were helping with my sketch. Like, no one in the world knows what we're up to except us and it's awesome. It's not for social media, it's not for a documentary about the making of an album, it's not an anecdote to tell on a talk show. It's just because we think it's fun and we like each other and we like being together.
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”
Curtis Sittenfeld (Romantic Comedy)
“
But even if you’re stretching yourself in the service of a core personal project, you don’t want to act out of character too much, or for too long. Remember those trips Professor Little made to the restroom in between speeches? Those hideout sessions tell us that, paradoxically, the best way to act out of character is to stay as true to yourself as you possibly can—starting by creating as many “restorative niches” as possible in your daily life. “Restorative niche” is Professor Little’s term for the place you go when you want to return to your true self. It can be a physical place, like the path beside the Richelieu River, or a temporal one, like the quiet breaks you plan between sales calls. It can mean canceling your social plans on the weekend before a big meeting at work, practicing yoga or meditation, or choosing e-mail over an in-person meeting. (Even Victorian ladies, whose job effectively was to be available to friends and family, were expected to withdraw for a rest each afternoon.)
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Susan Cain (Quiet: The Power of Introverts in a World That Can't Stop Talking)
“
Dying in one’s fourth decade is unusual now, but dying is not. “The thing about lung cancer is that it’s not exotic,” Paul wrote in an email to his best friend, Robin. “The reader can get into these shoes, walk a bit, and say, ‘So that’s what it looks like from here. Sooner or later, I’ll be back here in my own shoes.’ That’s what I’m aiming for, I think. Not the sensationalism of dying and not the exhortations to gather rosebuds but: Here’s what lies up ahead on the road.” Of course, he did more than just describe the terrain. He traversed it bravely.
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Paul Kalanithi (When Breath Becomes Air)
“
Making your boss look good means two things. Firstly, it means doing your job to the best of your ability. Clearly, if you produce high-quality work, it will make your boss’s job easier. Second, make sure your boss knows everything you know when she needs to know it. Keep the information flowing. Make sure your boss knows where you are, what you are doing, and what problems you may be having. At the same time, don’t overload her with information. Think about what your boss needs or wants to know. Use a well-structured e-mail or voice mail to convey the information.
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Ethan M. Rasiel (The McKinsey Way)
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I’d learned the lesson loud and clear, one that has been re-taught to me and so many other women and femmes who have been targets of harassment and abuse: The world owes you nothing. If you are so brave as to express your gender in public, you will be harassed, you will be hurt, you may even be assaulted, and no one will have to apologize for how they treated you. They will get away with it every single time. They will make you feel ashamed of feeling hurt. They will make you feel like you are just whining. And speaking up will only make it worse. Watching people who love you—who support you and want the best for you—try to take on the world and fight for you, only to lose, will only make it hurt more. So you stop talking about what you’re facing. You stop talking about how much you’re hurting. You stop telling people how shitty the world is to you because you are gender nonconforming. You end an email with a smile, take the abuse, and pretend it doesn’t hurt you. You learn you have no real power, that the only power you do have is the power not to flinch when you are punched, not to cry when you are stung, not to acknowledge that abuse leads to injury.
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Jacob Tobia (Sissy: A Coming-of-Gender Story)
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Demographics 30 points based on manual Prospect review 0-8 points based on title Source and Offer Website leads source: +7 Thought leadership offer: -5 Behavioral Engagement: Visit any webpage or open any email: +1 Watch demos: +5 each Register for webinar: +5 Attend webinar: +5 Download thought leadership: +5 Download Marketo reviews: +12 More than 8 pages in one visit: +7 Visit website 2x in one week: +8 Search for “Marketo”: +15 Visit pricing pages: +5 Visit careers pages: -10 (I especially love this one!) No Activity in One Month: Score >30: -15 points Score 0 to 30: -5 points
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Aaron Ross (Predictable Revenue: Turn Your Business Into A Sales Machine With The $100 Million Best Practices Of Salesforce.com)
“
the Christian Science Monitor and the AP. I wrote to the photo desk of the New York Times several times, offering myself up as a stringer, and each time my e-mail went unanswered. I wrote directly to the New York Times correspondents based in India and asked if I could shoot anything for them. They told me they took their own pictures while on assignment. I would keep trying. I felt that if I could only shoot for the New York Times—to me, the newspaper that most influenced American foreign policy and that employed the world’s best journalists—I would reach the pinnacle of my career.
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Lynsey Addario (It's What I Do: A Photographer's Life of Love and War)
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Why It Matters: Clarity Reduces Friction AWeber conducted a study to determine what kinds of email subject lines performed best. They tested 20 subject lines, sent to a list of over 45,000 subscribers and found that clear subject lines out performed catchy ones by 366 percent. Overall, maintaining clarity is a good policy for any experience, and the principle holds true for confirmation emails from the subject line, to the CTAs and everything in between. Be clear with your new subscribers (potential customers) about how you’ll communicate with them, what they’ve subscribed to and what value you hope to add with your email communications.
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Anonymous
“
Guilt-free friendship says that any time you get back to me is a good time. Guilt-free friendship says that I will always assume the best about your motivations. Guilt-free friendship says that I won't keep score when it comes to emails answered or phone calls returned. Guilt-free friendship focuses on the friendship and ditches the guilt. Guilt-free friendship loves any chance and any slice of time to catch up; it isn't about criticizing how much or how frequently that happens. Instead, guilt-free friendship is generous and forgiving and creates easy space for reconnecting because it doesn't have any conditions for how or when or how often that happens.
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Lisa-Jo Baker (Never Unfriended: The Secret to Finding and Keeping Lasting Friendships)
“
the challenges of our day-to-day existence are sustained reminders that our life of faith simply must have its center somewhere other than in our ability to hold it together in our minds. Life is a pounding surf that wears away our rock-solid certainty. The surf always wins. Slowly but surely. Eventually. It may be best to ride the waves rather than resist them. What are your one or two biggest obstacles to staying Christian? What are those roadblocks you keep running into? What are those issues that won’t go away and make you wonder why you keep on believing at all? These are questions I asked on a survey I gave on my blog in the summer of 2013. Nothing fancy. I just asked some questions and waited to see what would happen. In the days to come, I was overwhelmed with comments and e-mails from readers, many anonymous, with bracingly honest answers often expressed through the tears of relentless and unnerving personal suffering. I didn’t do a statistical analysis (who has the time, plus I don’t know how), but the responses fell into five categories. 1. The Bible portrays God as violent, reactive, vengeful, bloodthirsty, immoral, mean, and petty. 2. The Bible and science collide on too many things to think that the Bible has anything to say to us today about the big questions of life. 3. In the face of injustice and heinous suffering in the world, God seems disinterested or perhaps unable to do anything about it. 4. In our ever-shrinking world, it is very difficult to hold on to any notion that Christianity is the only path to God. 5. Christians treat each other so badly and in such harmful ways that it calls into question the validity of Christianity—or even whether God exists. These five categories struck me as exactly right—at least, they match up with my experience. And I’d bet good money they resonate with a lot of us. All five categories have one big thing in common: “Faith in God no longer makes sense to me.” Understanding, correct thinking, knowing what you believe—these were once true of their faith, but no longer are. Because life happened. A faith that promises to provide firm answers and relieve our doubt is a faith that will not hold up to the challenges and tragedies of life. Only deep trust can hold up.
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Peter Enns (The Sin of Certainty: Why God Desires Our Trust More Than Our "Correct" Beliefs)
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Calvin swiped his hand across his desk interface, sending the e-mail onto Ethan’s desk. “She did it. Sparks amended the no-fraternizing rule.” Ethan couldn’t believe it. Sparks had kept her word. “She’s added a shitload of subclauses, but she did it.” Ethan read through the amended rule, which had been sent out to everyone at THIRDS HQ. Agents were instructed to be discreet and professional, but relationships were no longer subject to discipline or transfer unless it resulted in an agent being unable to perform their duty to the best of their ability. The new amendment was extensive, but the gist of it was they were no longer subject to disciplinary measures simply for conducting a romantic relationship with a teammate. He wondered if Dex and Sloane had seen this. The
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Charlie Cochet (Catch a Tiger by the Tail (THIRDS, #6))
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More Kindle eBooks by Steve Outsourcing Mastery – How to Build a Thriving Internet Business with an Army of Freelancers Email Marketing Blueprint – The Ultimate Guide to Building an Email List Asset Your First $1000 – How to Start an Online Business that Actually Makes Money How to Write a Nonfiction eBook in 21 Days – That Readers LOVE! How to Write Great Blog Posts that Engage Readers My Blog Traffic Sucks! 8 Simple Steps to Get 100,000 Blog Visitors Without Working 8 Days a Week How to Discover Best Selling Amazon Kindle Nonfiction Book Ideas Is $.99 the New Free? The Truth About Launching and Pricing Your Kindle Books Make Money Online – How I Made an Extra $1,187.66 from a 4-Minute YouTube Video Internet Lifestyle Productivity: Master Time. Increase Profits. Enjoy LIFE!
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Steve Scott (61 Ways to Sell More Nonfiction Kindle Books)
“
What works to generate flows of new leads: Trial-and-error in lead generation (requires patience, experimentation, money). “Marketing through teaching” via regular webinars, white papers, email newsletters and live events, to establish yourself as the trusted expert in your space (takes lots of time to build predictable momentum). Patience in building great word-of-mouth (the highest value lead generation source, but hardest to influence). Outbound Prospecting (aka "Cold Calling 2.0"):: By far the most predictable and controllable source of creating new pipeline, but it takes focus and expertise to do it well. Luckily, you are holding the guide to the process in your hands right now. Building an excited partner ecosystem (very high value, very long time-to-results). PR: It’s great when, once in a while, it generates actual results!
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Aaron Ross (Predictable Revenue: Turn Your Business Into A Sales Machine With The $100 Million Best Practices Of Salesforce.com)
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Until now. You and I are a mis-Match, Ellie, because I hacked into your servers to manipulate our results.” “Rubbish,” Ellie said, secretly balking at the notion. She folded her arms indignantly. “Our servers are more secure than almost every major international company across the world. We receive so many hacking attempts, yet no one gets in. We have the best software and team money can buy to protect us against people like you.” “You’re right about some of that. But what your system didn’t take into account was your own vanity. Do you remember receiving an email some time ago with the subject ‘Businesswoman of the Year Award’? You couldn’t help but open it.” Ellie vaguely remembered reading the email as it had been sent to her private account, which only a few people had knowledge of. “Attached to it was a link you clicked on and that opened to nothing, didn’t it?” Matthew continued. “Well, it wasn’t nothing to me, because your click released a tiny, undetectable piece of tailor-made malware that allowed me to remotely access your network and work my way around your files. Everything you had access to, I had access to. Then I simply replicated my strand of DNA to mirror image yours, sat back and waited for you to get in touch. That’s why I came for a job interview, to learn a little more about the programming and systems you use. Please thank your head of personnel for leaving me alone in the room for a few moments with her laptop while she searched for a working camera to take my head shot. That was a huge help in accessing your network. Oh, and tell her to frisk interviewees for lens deflectors next time—they’re pocket-sized gadgets that render digital cameras useless.
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John Marrs (The One)
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WAY OF THE SEAL DRILL Making Variety a Habit Make a list of all the routines in your daily and weekly life. What time do you wake? Do you brush your teeth before or after taking a shower? Do you check your e-mail before brushing your teeth? What ritual patterns of thought can you detect? We are good self-deceivers, so why don’t you ask your best friend or spouse what your routine habits and thoughts are? Armed with the list, make a parallel list of ways you will break these routines. Get up at a different time every day. Take a different route to work. Do not check e-mail first thing, but only twice a day. Fast for a day or do a juice cleanse. Make a new routine out of shaking things up. This will forge new pathways in your brain, help you to avoid blind spots and rutted thinking, and spice up your life in general. You can easily apply this drill at a team level, also.
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Mark Divine (The Way of the SEAL: Think Like an Elite Soldier to Lead and Succeed)
“
If you haven’t sent them an email yet, send an email as soon as you leave them the voicemail—give them more than one way to get back to you. Example 1: “Hi John, this is Aaron Ross from Salesforce.com. My number is 555-555-5555. John, I sent you an email a couple of days ago and hadn’t heard back, and I was hoping you could give me a quick courtesy response. I’ll resend it here in a minute. Again, Aaron Ross, 555-555-5555. Thank you and have a great day.” Example 2: “Hi John, this is Aaron Ross from Salesforce.com. My number is 555-555-5555. John, I’m calling to follow up on the email I sent you, I’d love to hear either way if you can please help me out or not. Again, Aaron Ross, 555-555-5555. Thank you and have a great day.” Example 3: (the mysterious version): “Hi John, this is Aaron Ross following up. My number is 555-555-5555. I’m free after 3pm today. Again, Aaron Ross, from Salesforce.com, 555-555-5555. Thanks and have a great day.
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Aaron Ross (Predictable Revenue: Turn Your Business Into A Sales Machine With The $100 Million Best Practices Of Salesforce.com)
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Julie Seagle stared straight ahead and promised herself one thing: She would never again rent an apartment via Craigslist. The strap of her overstuffed suitcase dug into her shoulder, and she let it drop onto the two suitcases that sat on the sidewalk. It wasn’t as if she had anywhere to carry them now. Julie squinted in disbelief at the flashing neon sign that touted the best burritos in Boston. Rereading the printout of the email again did nothing to change things. Yup, this was the correct address. While she did love a good burrito, and the small restaurant had a certain charm about it, it seemed pretty clear that the one-story building did not include a three-bedroom apartment that could house college students. She sighed and pulled her cell phone from her purse. “Hi, Mom.” “Honey! I gather you made it to Boston? Ohio is missing you already. I can’t believe you’re already off at college. How is the apartment? Have you met your roommates yet?” Julie cleared her throat and looked at the flat roof of the restaurant. “The apartment is…airy. It has a very
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Jessica Park (Flat-Out Love (Flat-Out Love, #1))
“
In addition to work, ADHD can significantly impact family life and relationships. The effects of ADHD on relationships are not necessarily negative; in fact, they can bring out many positive attributes. Loved ones may feel energized around you and recognize that your sense of spontaneity and creative expression brings a lot of joy into their lives.
On the flip side, friends and family may complain about imbalanced relationships, issues with intimacy, and/or fraught dynamics. If you get easily sidetracked, you may be late to dates with friends and family (or completely forget to meet). You may forget to respond to emails, calls, and test. Family and friends may take these behaviors personally. This can feel hurtful to you when you are trying your best with a brain that works differently than theirs. Of course, this does not have anything to do with how much you care for your loved ones, so communicating what you're going through and strengthening your organizational skills to respect important commitments can keep your treasured relationships humming along smoothly.
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Christy Duan MD (Managing ADHD Workbook for Women: Exercises and Strategies to Improve Focus, Motivation, and Confidence)
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Some people prescribe God for depression or self-harm, and I think that can be really helpful for some people who aren't me. Some claim that depression can be "prayed away" or is caused when you don't have enough God in your life. I tried God once but it didn't work well so I cut the dose by a third and just had "Go." Go where? I asked. No one answered. Probably because I didn't have enough God in my life. Someone else told me that capitulating to my depression made me seem ungrateful because Jesus died for that I wouldn't have to suffer, but frankly Jesus seemed to have more than his fair share of bullshit in his life too. That guy got nailed to death. I bet people walking past Jesus were like, "Wow. That guy should have had more God in his life." Or maybe they just sent him those e-mails that say, "Let Go and Let God," or "God listens to knee-mail." Probably not though because e-mail wasn't popular yet, but I think that's for the best because there is nothing more annoying than having someone tell you that everything would be fine if you were just a better pray-er. Or if you just smiled more, or stopped drinking Diet Coke.
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Jenny Lawson (Furiously Happy: A Funny Book About Horrible Things)
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It was little things at first. Abby missed a phone call because she had an away game. Then one time Gretchen didn’t write back and never made up for the missing letter. They got busy with SATs and college applications, and even though they both applied to Georgetown, Gretchen didn’t get in, and Abby wound up going to George Washington anyways. At college they went to their computer labs and sent each other emails, sitting in front of black and green CRT screens and pecking them out one letter at a time. And they still wrote, but calling became a once-a-week thing. Gretchen was Abby’s maid of honor at her tiny courthouse wedding, but sometimes a month would go by and they wouldn’t speak. Then two months. Then three. They went through periods when they both made an effort to write more, but after a while that usually faded. It wasn’t anything serious, it was just life. The dance recitals, making the rent, first real jobs, pickups, dropoffs, the fights that seemed so important, the laundry, the promotions, the vacations taken, shoes bought, movies watched, lunches packed. It was a haze of the everyday that blurred the big things and made them feel distant and small.
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Grady Hendrix (My Best Friend's Exorcism)
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I'm going to get lecture-y for a second and add that I think the entire idea of tops and bottems, especially when coming from straight people who fetishize gay people, is an attempt to place some sort of hetero world over gay people.
"Oh your're a bottom, so you're the woman."
Gay guys who are strictly tops or bottoms tend to embrace this idea, too. Being a top only means you're "manly" or whatever because not being manly is considered bad by like adults and TV and stuff.
Gay guys can buy into that crap just as easy as straight people. Whenever you see masc for masc on Grindr or whatever, what you're seeing is someone saying," I don't want people to think I'm like a woman, and I don;t want people to think that you're like a woman because people will think less of us."
Sure people have preference but these ideas of masculine and feminine are kind of meaningless.
I wear make-up. I think I'm pretty manly! We're all told this crap all the time, but you can reject it. Instead you're enforcing the idea that there is masculine and there is feminine, and that masculine is, for some unexplained reason, better.
Finally, and this should probably be clear after the last bit, but you cant tell a top or a bottom or what a person's preferences are just by looking at him! Big, harry, muscled men love taking it up the ass. Trust me, I know. And slim, make-up wearing types, we love to f@$%. And in my case, get f@$%ed, too. Like I said, versatility is the best.
So, in summary, it's wrong to assume all gay guys are having anal sex all the time. And it's ridiculous and offensive and stereotyping and hurtful to think that those who are penetrated are girly and those who penetrate are manly, something you've been doing.
...
You're email is more like a mean joke you tell your friends, and I think that is because secretly you hate the way you're always being told what a girl should be like. And when you see a gay guy blurring the gender lines a little, like me, you're jealous of him. You want to put him in his place. You want to say, "he's not a man." Because if you can't blur those gender lines without being told you're gross or wrong, then you want to make sure that anyone who does cross those gender lines gets punished the way you would.
But you shouldn't be punishing gay guys. You should be braking down the barriers that keep you from being who YOU want to be!
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Lev A.C. Rosen (Jack of Hearts (and Other Parts))
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The late Marlon Brando was once asked if he considered himself the best actor in Hollywood. That was a treacherous question, but Brando answered it in a creative way. He said, “It doesn’t matter whether I’m the best actor. I’m the best-positioned actor. People know me, and they want me around. I make life interesting for the people around me. It’s fun for me and it’s fun for them. I’m not always a nice guy, but I’m never the same guy twice. That’s why studios want to put me in movies, and that’s why the public wants to see me there.” Are you like Brando in this respect? Do you get together with your colleagues even when you don’t have to? If the answer is yes, you’re on the right track. If the answer is no, ask yourself, whom would you rather be with? Then think about how you can make a career move in that direction. Do you communicate with your colleagues even when it’s not strictly necessary—by phone, e-mail, or in person? Or are you more comfortable being on your own? There probably has never been a person who was more challenged in this area than Howard Hughes. He was undeniably a technical expert, and he was certainly unforgettable. He could design an airplane, fly it, and also direct a movie about it.
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Dale Carnegie (Make Yourself Unforgettable: How to Become the Person Everyone Remembers and No One Can Resist (Dale Carnegie Books))
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I suggest you stand slowly and walk out with my men,” Zrakovi said, tapping a napkin against his lying, two-faced mouth and putting a twenty on the table to cover the drinks. “If you make a scene, innocent humans will be injured. I have a Blue Congress cleanup team in place, however, so if you want to fight in public and damage a few humans, knock yourself out. It will only add to your list of crimes.”
I stood slowly, gritting my teeth when Squirrel Chin patted me down while feeling me up and making it look like a romantic moment. He’d been so busy feeling the naughty bits that he missed both Charlie, sitting in my bag next to my foot, and the dagger attached to my inner forearm.
Idiot. Alex would never have been so sloppy. If Alex had patted me down, he’d have found not only the weapons but also the portable magic kit.
From the corner of my eye, I saw a tourist taking mobile phone shots of us. He’d no doubt email them to all his friends back home with stories of those crazy New Orleanians and their public displays of affection.
I considered pretending to faint, but I was too badly outnumbered for it to work. Like my friend Jean
Lafitte, whose help I could use about now, I didn’t want to try something unless it had a reasonable chance at succeeding. I also didn’t want to pull Charlie out and risk humans getting hurt.
“Walk out the door onto Chartres and turn straight toward the cathedral.” Zrakovi pulled his jacket aside enough for me to see a shoulder holster. I hadn’t even known the man could hold a gun, although for all I knew about guns it could be a water pistol.
The walk to the cathedral transport was three very long city blocks. My best escape opportunity would be near Jackson Square. When the muscular goons tried to turn me left toward the cathedral, I’d try to break and run right toward the river, where I could get lost among the wharves and docks long enough to draw and power a transport. Of course in order to run, I’d have to get away from the clinch of Dreadlocks and Squirrel Chin. Charlie could take care of that.
I slipped the messenger bag over my head slowly, and not even Zrakovi noticed the stick of wood protruding from the top by a couple of inches.
Not to be redundant, but . . . idiots.
None of us spoke as we proceeded down Chartres Street, where, to our south, the clouds continued to build. The wind had grown stronger and drier. The hurricane was sucking all the humidity out of the air, all the better to gain intensity. I hoped Zrakovi, a Bostonian, would enjoy his first storm. I hoped a live oak landed on his head.
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Suzanne Johnson (Belle Chasse (Sentinels of New Orleans #5))
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I brought her food, but it stayed untouched on the plate no matter how I tried to cajole her into eating. When I caught her taking twenty minutes to eat a single almond, I began wondering if there was some kind of Watsonian guide for the care and keeping of Holmeses.
When I sent my father an email to that effect (subject line I Need Your Help, postscript Still haven't forgiven you and won't). he responded that, yes, over the years he'd written down an informal series of suggestions in his journal; he'd do his best to adapt and type them up for me.
When the list arrived the next day, it was twelve pages long, single-spaced.
The suggestions ran from the obvious (8.
On the whole, coaxing works rather better than straightforward demands) to the irrelevant (39. Under all circumstances, do not allow Holmes to cook your dinner unless you have a taste for cold unseasoned broth) to the absurd (87. Hide all firearms before throwing Holes a surprise birthday party) to, finally, the useful (1. Search often for opiates and dispose of as needed; retaliation will not come often, though is swift and exacting when it does - do not grow attached to one's mirrors or drinking glasses; 2. During your search, always begin with the hollowed-out heels of Holmes's boots; 102. Have no compunctions about drugging Holmes's tea if he hasn't slept; 41. Be prepared to receive compliments once every two to three years;
74.) (underlined twice) (Whatever happens, remember it is not your fault and likely could not have been prevented, no matter your efforts).
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Brittany Cavallaro (A Study in Charlotte (Charlotte Holmes, #1))
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Dear PrettyKitty29,
Hi, my name is Liam Brody. From the looks of your charming website, you've heard of me.
Believe it or not, I've heard of you too. I was recently tipped off about your little gossip community. I probably shouldn't call it little. You are one of the busiest gossip communities on the Internet.
Congratulations. I'm always impressed with people who manage to stay indoors so much. You must have a sufficient amount of Vitamin D.
I noticed that you seem to have an odd and probably unwarranted agenda against me. Almost every bitter post about me is put up by lovely you. I also noticed that your hatred has spread successfully among your users.
Wow. What an influence you have on gossip hungry teens and housewives. Again, congratulations.
I apologize for dating models, PrettyKitty29. I just think they're more attractive than other people. Some people steal, some people do drugs, some people sell them. I date models. It could probably be worse. I could be someone who makes bribes.
Speaking of those, I was emailing you to let you know that despite the sarcasm throughout this email, I find your strangely influential website interesting and am willing to make a substantial payment to you if you stop posting negative stories and put a few nice ones instead.
I don't know what a gossip community moderator gets paid, but I'm sure that regardless, you could use a few extra bucks. It would pay for food delivery, movies On Demand, and other indoor pleasures that I'm sure you partake in.
Please let me know.
Best,
Liam Brody.
”
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India Lee (HDU (HDU, #1))
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One day Spinner, the woman who runs PR tells me, “I like that idea, but I’m not sure that it’s one-plus-one-equals-three enough.” What does any of this nutty horseshit actually mean? I have no idea. I’m just amazed that hundreds of people can gobble up this malarkey and repeat it, with straight faces. I’m equally amazed by the high regard in which HubSpot people hold themselves. They use the word awesome incessantly, usually to describe themselves or each other. That’s awesome! You’re awesome! No, you’re awesome for saying that I’m awesome! They pepper their communication with exclamation points, often in clusters, like this!!! They are constantly sending around emails praising someone who is totally crushing it and doing something awesome and being a total team player!!! These emails are cc’d to everyone in the department. The protocol seems to be for every recipient to issue his or her own reply-to-all email joining in on the cheer, writing things like “You go, girl!!” and “Go, HubSpot, go!!!!” and “Ashley for president!!!” Every day my inbox fills up with these little orgasmic spasms of praise. At first I ignore them, but then I feel like a grump and decide I should join in the fun. I start writing things like, “Jan is the best!!! Her can-do attitude and big smile cheer me up every morning!!!!!!!” (Jan is the grumpy woman who runs the blog; she scowls a lot.) Sometimes I just write something with lots of exclamation points, like, “Woo-hoo!!!!!!! Congratulations!!!!!!! You totally rock!!!!!!!!!!!!” Eventually someone suspects that I am taking the piss, and I am told to cut that shit out.
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Dan Lyons (Disrupted: My Misadventure in the Start-Up Bubble)
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The problem with adulthood was feeling like everything came with a timer—a dinner date with Sam was at most two hours, with other friends, probably not even as long. There was maybe waiting for a table, there was a night at a bar, there was a party that went late, but even that was just a few hours of actual time spent. Most of Alice’s friendships now felt like they were virtual, like the pen pals of her youth. It was so easy to go years without seeing someone in person, to keep up to date just through the pictures they posted of their dog or their baby or their lunch. There was never this—a day spent floating from one thing to another. This was how Alice imagined marriage, and family—always having someone to float through the day with, someone with whom it didn’t take three emails and six texts and a last-minute reservation change to see one another. Everyone had it when they were kids, but only the truly gifted held on to it in adulthood. People with siblings usually had a leg up, but not always. There were two boys from Belvedere, best friends since kindergarten, who had grown up and married a pair of sisters, and now all four of their children went to Belvedere, driven by one mom or the other in a little cousin carpool. That was next-level friendship—locking someone in through marriage. It seemed positively medieval, like when you realized that all the royal families in the world were more or less cousins. Even just the concept of cousins felt like bragging—Look at all these people who belong to me. Alice had never felt like she belonged to anyone—or like anyone belonged to her—except for Leonard.
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Emma Straub (This Time Tomorrow)
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Spot Rumination Triggered by Emails
Email is a common trigger for rumination. Text messages, Facebook comments, and tweets can be too. All the nonverbal cues, and many of the context cues, are stripped out of this type of communication. The asynchronized nature of email often adds to the issue.
For example, does a slow reply to an email mean the person is disinterested? Or might it mean something else? Is the person busy? A habitual slow replier? Waiting on some information before coming back to you with a reply? Still thinking about what you’ve said? Is the person disorganized and got distracted? Not checking messages? Did your message go to spam?
If you get caught in email-induced rumination, recognize if you’re jumping to any negative conclusions about why the person hasn’t responded and try coming up with alternative explanations that are plausible. Use the next experiment as a guide. Remember that slowing your breathing will always help you think more clearly and flexibly, so do this too.
Experiment: Can you recall a time when a nontimely response to an email set off rumination for you? What was (1) your worst-case scenario prediction for the person’s lack of response, (2) the best-case scenario, and (3) the most likely scenario? If you struggle to think of an answer for “most likely,” pick something that falls in the middle, between your answers for the best- and worst-case scenarios.
In the email incident you just recalled, did you ever find out what the reason for the slow response was? Often you won’t find out the reasons for other people’s actions, which is part of why this type of rumination tends to be so futile.
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Alice Boyes (The Anxiety Toolkit: Strategies for Fine-Tuning Your Mind and Moving Past Your Stuck Points)
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Changing Expectations by Estimating Probability
A step in correcting your inaccurate expectations is to figure out how likely it is that what you fear will occur. Here are four ways to estimate the probability of an event:
1. Remember past experiences. If you are afraid that no one will speak with you at the party, think about other parties you have attended. Have you ever been to a social gathering where no one spoke to you? Chances are that you probably have not.
2. Look at general rules. If you are worried about spilling something, look at your general experience with how people deal with spills. When someone else spilled, did everyone laugh and gossip about that person? Most likely, they didn’t. Spills happen all the time, especially at parties where people are carrying food and drinks. The general rule about spills is that they are usually cleaned up quickly without much fuss.
3. Think about alternate explanations. What you expect is only one possibility. There are also many other possibilities for why something happens. For instance, if a friend from summer camp stops e-mailing you, you might think he or she has decided you are not a good friend. However, there are many other possibilities. He or she simply may be very busy or maybe he or she has forgotten that you wrote last.
4. Practice role reversal. This is one of the best methods for realizing how critical you are of yourself. Pretend that whatever you fear actually happens to someone else. For instance, if you are afraid your friend will hate your gift, imagine that he or she gives you a gift that you don’t like. What would you think? Chances are you would be happy to have a friend who gives you gifts.
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Heather Moehn (Social Anxiety (Coping With Series))
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Teddy actually cries, he misses her so bad, and eventually he convinces her that she”—here Sadie makes quote marks with her fingers—“‘owes’ him the chance to explain.” “And she agrees to meet?” I ask, mostly because I worry I’ve been silent too long. “Yes.” “This,” I say. “This is the part I never get.” Sadie leans forward and tilts her head to the side. “That’s because while you’re trying, Win, you’re still too male to get it. Women have been conditioned to please. We are responsible not just for ourselves but everyone in our orbit. We think it is our job to comfort the man. We think we can make things better by sacrificing a bit of ourselves. But you’re also right to ask. It’s the first thing I tell my clients: If you’re ready to end it, end it. Make a clean break and don’t look back. You don’t owe him anything.” “Did Sharyn go back to him?” I ask. “For a little while. Don’t shake your head like that, Win. Just listen, okay? That’s what these psychos do. They manipulate and gaslight. They make you feel guilty, like it’s your fault. They sucker you back in.” I still don’t get it, but that’s not important, is it? “Anyway, it didn’t last. Sharyn saw the light fast. She ended it again. She stopped replying to his calls and texts. And that’s when Teddy upped his assholery to the fully psychotic. Unbeknownst to her, he bugged her apartment. He put keyloggers on her computers. Teddy has a tracker on her phone. Then he starts texting her anonymous threats. He stole all her contacts, so he floods mailboxes with malicious lies about her—to her friends, her family. He writes emails and pretends he’s Sharyn and he trashes her professors and friends. On one occasion, he contacts Sharyn’s best friend’s fiancé—as Sharyn—and
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Harlan Coben (Win (Windsor Horne Lockwood III, #1))
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I struggle with an embarrassing affliction, one that as far as I know doesn’t have a website or support group despite its disabling effects on the lives of those of us who’ve somehow contracted it. I can’t remember exactly when I started noticing the symptoms—it’s just one of those things you learn to live with, I guess. You make adjustments. You hope people don’t notice. The irony, obviously, is having gone into a line of work in which this particular infirmity is most likely to stand out, like being a gimpy tango instructor or an acrophobic flight attendant. The affliction I’m speaking of is moral relativism, and you can imagine the catastrophic effects on a critic’s career if the thing were left to run its course unfettered or I had to rely on my own inner compass alone. To be honest, calling it moral relativism may dignify it too much; it’s more like moral wishy-washiness. Critics are supposed to have deeply felt moral outrage about things, be ready to pronounce on or condemn other people’s foibles and failures at a moment’s notice whenever an editor emails requesting twelve hundred words by the day after tomorrow. The severity of your condemnation is the measure of your intellectual seriousness (especially when it comes to other people’s literary or aesthetic failures, which, for our best critics, register as nothing short of moral turpitude in itself). That’s how critics make their reputations: having take-no-prisoners convictions and expressing them in brutal mots justes. You’d better be right there with that verdict or you’d better just shut the fuck up. But when it comes to moral turpitude and ethical lapses (which happen to be subjects I’ve written on frequently, perversely drawn to the topics likely to expose me at my most irresolute)—it’s like I’m shooting outrage blanks. There I sit, fingers poised on keyboard, one part of me (the ambitious, careerist part) itching to strike, but in my truest soul limply equivocal, particularly when it comes to the many lapses I suspect I’m capable of committing myself, from bad prose to adultery. Every once in a while I succeed in landing a feeble blow or two, but for the most part it’s the limp equivocator who rules the roost—contextualizing, identifying, dithering. And here’s another confession while I’m at it—wow, it feels good to finally come clean about it all. It’s that … once in a while, when I’m feeling especially jellylike, I’ve found myself loitering on the Internet in hopes of—this is embarrassing—cadging a bit of other people’s moral outrage (not exactly in short supply online) concerning whatever subject I’m supposed to be addressing. Sometimes you just need a little shot in the arm, you know? It’s not like I’d crib anyone’s actual sentences (though frankly I have a tough time getting as worked up about plagiarism as other people seem to get—that’s how deep this horrible affliction runs). No, it’s the tranquillity of their moral authority I’m hoping will rub off on me. I confess to having a bit of an online “thing,” for this reason, about New Republic editor-columnist Leon Wieseltier—as everyone knows, one of our leading critical voices and always in high dudgeon about something or other: never fearing to lambaste anyone no matter how far beneath him in the pecking order, never fearing for a moment, when he calls someone out for being preening or self-congratulatory, as he frequently does, that it might be true of himself as well. When I’m in the depths of soft-heartedness, a little dose of Leon is all I need to feel like clambering back on the horse of critical judgment and denouncing someone for something.
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Laura Kipnis (Men: Notes from an Ongoing Investigation)
“
Time management also involves energy management. Sometimes the rationalization for procrastination is wrapped up in the form of the statement “I’m not up to this,” which reflects the fact you feel tired, stressed, or some other uncomfortable state. Consequently, you conclude that you do not have the requisite energy for a task, which is likely combined with a distorted justification for putting it off (e.g., “I have to be at my best or else I will be unable to do it.”).
Similar to reframing time, it is helpful to respond to the “I’m not up to this” reaction by reframing energy. Thinking through the actual behavioral and energy requirements of a job challenges the initial and often distorted reasoning with a more realistic view. Remember, you only need “enough” energy to start the task. Consequently, being “too tired” to unload the dishwasher or put in a load of laundry can be reframed to see these tasks as requiring only a low level of energy and focus.
This sort of reframing can be used to address automatic thoughts about energy on tasks that require a little more get-up-and-go. For example, it is common for people to be on the fence about exercising because of the thought “I’m too tired to exercise.” That assumption can be redirected to consider the energy required for the smaller steps involved in the “exercise script” that serve as the “launch sequence” for getting to the gym (e.g., “Are you too tired to stand up and get your workout clothes? Carry them to the car?” etc.). You can also ask yourself if you have ever seen people at the gym who are slumped over the exercise machines because they ran out of energy from trying to exert themselves when “too tired.” Instead, you can draw on past experience that you will end up feeling better and more energized after exercise; in fact, you will sleep better, be more rested, and have the positive outcome of keeping up with your exercise plan. If nothing else, going through this process rather than giving into the impulse to avoid makes it more likely that you will make a reasoned decision rather than an impulsive one about the task.
A separate energy management issue relevant to keeping plans going is your ability to maintain energy (and thereby your effort) over longer courses of time. Managing ADHD is an endurance sport. It is said that good soccer players find their rest on the field in order to be able to play the full 90 minutes of a game. Similarly, you will have to manage your pace and exertion throughout the day. That is, the choreography of different tasks and obligations in your Daily Planner affects your energy. It is important to engage in self-care throughout your day, including adequate sleep, time for meals, and downtime and recreational activities in order to recharge your battery. Even when sequencing tasks at work, you can follow up a difficult task, such as working on a report, with more administrative tasks, such as responding to e-mails or phone calls that do not require as much mental energy or at least represent a shift to a different mode. Similarly, at home you may take care of various chores earlier in the evening and spend the remaining time relaxing.
A useful reminder is that there are ways to make some chores more tolerable, if not enjoyable, by linking them with preferred activities for which you have more motivation. Folding laundry while watching television, or doing yard work or household chores while listening to music on an iPod are examples of coupling obligations with pleasurable activities. Moreover, these pleasant experiences combined with task completion will likely be rewarding and energizing.
”
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J. Russell Ramsay (The Adult ADHD Tool Kit)
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The CEO answered by saying the bill was too high, that he’d pay half of it and that they would talk about the rest. After that, he stopped answering her calls. The underlying dynamic was that this guy didn’t like being questioned by anyone, especially a woman. So she and I developed a strategy that showed him she understood where she went wrong and acknowledged his power, while at the same time directing his energy toward solving her problem. The script we came up with hit all the best practices of negotiation we’ve talked about so far. Here it is by steps: A “No”-oriented email question to reinitiate contact: “Have you given up on settling this amicably?” A statement that leaves only the answer of “That’s right” to form a dynamic of agreement: “It seems that you feel my bill is not justified.” Calibrated questions about the problem to get him to reveal his thinking: “How does this bill violate our agreement?” More “No”-oriented questions to remove unspoken barriers: “Are you saying I misled you?” “Are you saying I didn’t do as you asked?” “Are you saying I reneged on our agreement?” or “Are you saying I failed you?” Labeling and mirroring the essence of his answers if they are not acceptable so he has to consider them again: “It seems like you feel my work was subpar.” Or “… my work was subpar?” A calibrated question in reply to any offer other than full payment, in order to get him to offer a solution: “How am I supposed to accept that?” If none of this gets an offer of full payment, a label that flatters his sense of control and power: “It seems like you are the type of person who prides himself on the way he does business—rightfully so—and has a knack for not only expanding the pie but making the ship run more efficiently.” A long pause and then one more “No”-oriented question: “Do you want to be known as someone who doesn’t fulfill agreements?” From my long experience in negotiation, scripts like this have a 90 percent success rate. That is, if the negotiator stays calm
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Chris Voss (Never Split the Difference: Negotiating as if Your Life Depended on It)
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The next day’s call would be vital.
Then at 12:02 P.M., the radio came to life.
“Bear at camp two, it’s Neil. All okay?”
I heard the voice loud and clear.
“Hungry for news,” I replied, smiling. He knew exactly what I meant.
“Now listen, I’ve got a forecast and an e-mail that’s come through for you from your family. Do you want to hear the good news or the bad news first?”
“Go on, then, let’s get the bad news over with,” I replied.
“Well, the weather’s still lousy. The typhoon is now on the move again, and heading this way. If it’s still on course tomorrow you’ve got to get down, and fast. Sorry.”
“And the good news?” I asked hopefully.
“Your mother sent a message via the weather guys. She says all the animals at home are well.”
Click.
“Well, go on, that can’t be it. What else?”
“Well, they think you’re still at base camp. Probably best that way. I’ll speak to you tomorrow.”
“Thanks, buddy. Oh, and pray for change. It will be our last chance.”
“Roger that, Bear. Don’t start talking to yourself. Out.”
I had another twenty-four hours to wait. It was hell. Knowingly feeling my body get weaker and weaker in the vain hope of a shot at the top.
I was beginning to doubt both myself and my decision to stay so high.
I crept outside long before dawn. It was 4:30 A.M. I sat huddled, waiting for the sun to rise while sitting in the porch of my tent.
My mind wandered to being up there--up higher on this unforgiving mountain of attrition.
Would I ever get a shot at climbing in that deathly land above camp three?
By 10:00 A.M. I was ready on the radio. This time, though, they called early.
“Bear, your God is shining on you. It’s come!” Henry’s voice was excited. “The cyclone has spun off to the east. We’ve got a break. A small break. They say the jet-stream winds are lifting again in two days. How do you think you feel? Do you have any strength left?”
“We’re rocking, yeah, good, I mean fine. I can’t believe it.”
I leapt to my feet, tripped over the tent’s guy ropes, and let out a squeal of sheer joy.
These last five days had been the longest of my life.
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Bear Grylls (Mud, Sweat and Tears)
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know that taking a long walk was his preferred way to have a serious conversation. It turned out that he wanted me to write a biography of him. I had recently published one on Benjamin Franklin and was writing one about Albert Einstein, and my initial reaction was to wonder, half jokingly, whether he saw himself as the natural successor in that sequence. Because I assumed that he was still in the middle of an oscillating career that had many more ups and downs left, I demurred. Not now, I said. Maybe in a decade or two, when you retire. I had known him since 1984, when he came to Manhattan to have lunch with Time’s editors and extol his new Macintosh. He was petulant even then, attacking a Time correspondent for having wounded him with a story that was too revealing. But talking to him afterward, I found myself rather captivated, as so many others have been over the years, by his engaging intensity. We stayed in touch, even after he was ousted from Apple. When he had something to pitch, such as a NeXT computer or Pixar movie, the beam of his charm would suddenly refocus on me, and he would take me to a sushi restaurant in Lower Manhattan to tell me that whatever he was touting was the best thing he had ever produced. I liked him. When he was restored to the throne at Apple, we put him on the cover of Time, and soon thereafter he began offering me his ideas for a series we were doing on the most influential people of the century. He had launched his “Think Different” campaign, featuring iconic photos of some of the same people we were considering, and he found the endeavor of assessing historic influence fascinating. After I had deflected his suggestion that I write a biography of him, I heard from him every now and then. At one point I emailed to ask if it was true, as my daughter had told me, that the Apple logo was an homage to Alan Turing, the British computer pioneer who broke the German wartime codes and then committed suicide by biting into a cyanide-laced apple. He replied that he wished he had thought of that, but hadn’t. That started an exchange about the early history of Apple, and I found myself gathering string on the subject, just in case I ever decided to do such a book. When my Einstein biography came out, he came to a book event in Palo Alto and
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Walter Isaacson (Steve Jobs)
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OBAMA WENT THROUGH STAGES. That first day, I was in multiple meetings where he tried to lift everyone’s spirits. That evening, he interrupted the senior staff meeting in Denis McDonough’s office and gave a version of the speech that I’d now heard three times as we all sat there at the table. He was the only one standing. It was both admirable and heartbreaking watching him take everything in stride, working—still—to lift people’s spirits. When he was done, I spoke first. “It says a lot about you,” I said, “that you’ve spent the whole day trying to buck the rest of us up.” People applauded. Obama looked down. On the Thursday after the election, he had a long, amiable meeting with Trump. It left him somewhat stupefied. Trump had repeatedly steered the conversation back to the size of his rallies, noting that he and Obama could draw big crowds but Hillary couldn’t. He’d expressed openness to Obama’s arguments about healthcare, the Iran deal, immigration. He’d asked for recommendations for staff. He’d praised Obama publicly when the press was there. Afterward, Obama called a few of us up to the Oval Office to recap. “I’m trying to place him,” he said, “in American history.” He told us Trump had been perfectly cordial, but he’d almost taken pride in not being attached to a firm position on anything. “He peddles bullshit. That character has always been a part of the American story,” I said. “You can see it right back to some of the characters in Huckleberry Finn.” Obama chuckled. “Maybe that’s the best we can hope for.” In breaks between meetings in the coming days, he expressed disbelief that the election had been lost. With unemployment at 5 percent. With the economy humming. With the Affordable Care Act working. With graduation rates up. With most of our troops back home. But then again, maybe that’s why Trump could win. People would never have voted for him in a crisis. He kept talking it out, trying on different theories. He chalked it up to multiple car crashes at once. There was the letter from Comey shortly before the election, reopening the investigation into Clinton’s email server. There was the steady release of Podesta emails from Wikileaks through October. There was a rabid right-wing propaganda machine and a mainstream press that gorged on the story of Hillary’s emails, feeding Trump’s narrative of corruption.
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Ben Rhodes (The World As It Is: A Memoir of the Obama White House)
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Cultivating loyalty is a tricky business. It requires maintaining a rigorous level of consistency while constantly adding newness and a little surprise—freshening the guest experience without changing its core identity.” Lifetime Network Value Concerns about brand fickleness in the new generation of customers can be troubling partly because the idea of lifetime customer value has been such a cornerstone of business for so long. But while you’re fretting over the occasional straying of a customer due to how easy it is to switch brands today, don’t overlook a more important positive change in today’s landscape: the extent to which social media and Internet reviews have amplified the reach of customers’ word-of-mouth. Never before have customers enjoyed such powerful platforms to share and broadcast their opinions of products and services. This is true today of every generation—even some Silent Generation customers share on Facebook and post reviews on TripAdvisor and Amazon. But millennials, thanks to their lifetime of technology use and their growing buying power, perhaps make the best, most active spokespeople a company can have. Boston Consulting Group, with grand understatement, says that “the vast majority” of millennials report socially sharing and promoting their brand preferences. Millennials are talking about your business when they’re considering making a purchase, awaiting assistance, trying something on, paying for it and when they get home. If, for example, you own a restaurant, the value of a single guest today goes further than the amount of the check. The added value comes from a process that Chef O’Connell calls competitive dining, the phenomenon of guests “comparing and rating dishes, photographing everything they eat, and tweeting and emailing the details of all their dining adventures.” It’s easy to underestimate the commercial power that today’s younger customers have, particularly when the network value of these buyers doesn’t immediately translate into sales. Be careful not to sell their potential short and let that assumption drive you headlong into a self-fulfilling prophecy. Remember that younger customers are experimenting right now as they begin to form preferences they may keep for a lifetime. And whether their proverbial Winstons will taste good to them in the future depends on what they taste like presently.
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Micah Solomon (Your Customer Is The Star: How To Make Millennials, Boomers And Everyone Else Love Your Business)
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The Personal Job Advertisement These two activities are likely to have encouraged some clearer ideas about genuine career possibilities, but you should not assume that you are necessarily the best judge of what might offer you fulfilment. Writing a Personal Job Advertisement allows you to seek the advice of other people. The concept behind this task is the opposite of a standard career search: imagine that newspapers didn’t advertise jobs, but rather advertised people who were looking for jobs. You do it in two steps. First, write a half-page job advertisement that tells the world who you are and what you care about in life. Put down your talents (e.g. you speak Mongolian, can play the bass guitar), your passions (e.g. ikebana, scuba diving), and the core values and causes you believe in (e.g. wildlife preservation, women’s rights). Include your personal qualities (e.g. you are quick-witted, impatient, lacking self-confidence). And record anything else that is important to you – a minimum salary or that you want to work abroad. Make sure you don’t include any particular job you are keen on, or your educational qualifications or career background. Keep it at the level of underlying motivations and interests. Here comes the intriguing part. Make a list of ten people you know from different walks of life and who have a range of careers – maybe a policeman uncle or a cartoonist friend – and email them your Personal Job Advertisement, asking them to recommend two or three careers that might fit with what you have written. Tell them to be specific – for example, not replying ‘you should work with children’ but ‘you should do charity work with street kids in Rio de Janeiro’. You will probably end up with an eclectic list of careers, many of which you would never have thought of yourself. The purpose is not only to give you surprising ideas for future careers, but also to help you see your many possible selves. After doing these three activities, and having explored the various dimensions of meaning, you should feel more confident about making a list of potential careers that offer the promise of meaningful work. What should you do next? Certainly not begin sending out your CV. Rather, as the following chapter explains, the key to finding a fulfilling career is to experiment with these possibilities in that rather frightening place called the real world. It’s time to take a ‘radical sabbatical’.
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Roman Krznaric (How to Find Fulfilling Work (The School of Life))
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What do you call an evil leader digging a hole? Darth Spader What do you call Obi Wan eating crunchy toast? Obi Crumb What do call a padawan who likes to play computer games? i'Pad' me What do you call a starship pilot who likes to drink cocoa? Han Coco What starship is always happy to have people aboard? The Millennium Welcome What did Yoda say to Luke while eating dinner? Use the fork Luke. What do you call a Sith who won't fight? A Sithy. Which Star Wars character uses meat for a weapon instead of a Lightsaber? Obi Wan Baloney. What do call a smelly droid? R2DPOO What do call a droid that has wet its pants? C3PEE0 What do you call a Jedi who loves pies? Luke PieWalker? What do call captain Rex when he emailing on a phone? Captain Text What evil leader doesn’t need help reaching? Ladder the Hutt What kind of evil lord will always say goodbye? Darth Later Which rebel will always win the limbo? Han LowLow What do you call R2D2 when he’s older? R2D3 What do you call R2D2 when he’s busting to go to the toilet? R2DLoo What do call Padme’s father? Dadme What’s do you call the Death Star when its wet? The Death Spa What do call R2D2 when he climbs a tree? R2Tree2 What do you say a Jedi adding ketchup to his dinner? Use the sauce Luke. What star wars baddy is most likely to go crazy? Count KooKoo What do call Count Dooku when he’s really sad? Count Boohoo Which Jedi is most likely to trick someone? Luke Liewalker Which evil lord is most likely to be a dad? Dadda the Hutt Which rebel likes to drink through straws? Chew Sucker Which space station can you eat from? The Death bar What do call a moody rebel? Luke Sighwalker What do you call an even older droid R2D4 What do call Darth Vader with lots of scrapes? Dearth Grazer What call an evil lord on eBay? Darth Trader What do call it when an evil lord pays his mum? Darth Paid-her What do call an evil insect Darth Cicada What sith always teases? General Teasers Who's the scariest sith? Count Spooko Which sith always uses his spoon to eat his lunch Count Spoonu What evil lord has lots of people living next door? Darth Neighbour What Jedi always looks well dressed? Luke TieWalker Which evil lord works in a restaurant? Darth waiter What do you call a smelly storm trooper? A storm pooper What do you call Darth Vader digging a hole? Darth Spader What do you C3PO wetting his pants? C3PEE0 What do you call Asoka’s pet frog? Acroaka What do you call a Jedi that loves pies? Luke Piewalker What rebel loves hot drinks? Han Coco What did Leia say to Luke at the dinner table? Use the fork Luke. What do call Obi Wan eating fruit? Obi plum What do you call Obi in a band? Obi Drum What doe Luke take out at night? A Night Sabre What is the favourite cooking pot on Endor? The e Wok
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Reily Sievers (The Best Star Wars Joke Book)
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A word of explanation about how the information in this book was obtained, evaluated and used. This book is designed to present, as best my reporting could determine, what really happened. The core of this book comes from the written record—National Security Council meeting notes, personal notes, memos, chronologies, letters, PowerPoint slides, e-mails, reports, government cables, calendars, transcripts, diaries and maps. Information in the book was supplied by more than 100 people involved in the Afghanistan War and national security during the first 18 months of President Barack Obama’s administration. Interviews were conducted on “background,” meaning the information could be used but the sources would not be identified by name. Many sources were interviewed five or more times. Most allowed me to record the interviews, which were then transcribed. For several sources, the combined interview transcripts run more than 300 pages. I have attempted to preserve the language of the main characters and sources as much as possible, using their words even when they are not directly quoted, reflecting the flavor of their speech and attitudes. Many key White House aides were interviewed in-depth. They shared meeting notes, important documents, recollections of what happened before, during and after meetings, and assisted extensively with their interpretations. Senior and well-placed military, intelligence and diplomatic officials also provided detailed recollections, read from notes or assisted with documents. Since the reporting was done over 18 months, many interviews were conducted within days or even hours after critical discussions. This often provided a fresher and less-calculated account. Dialogue comes mostly from the written record, but also from participants, usually more than one. Any attribution of thoughts, conclusions or feelings to a person was obtained directly from that person, from notes or from a colleague whom the person told. Occasionally, a source said mid-conversation that something was “off-the-record,” meaning it could not be used unless the information was obtained elsewhere. In many cases, I was able to get the information elsewhere so that it could be included in this book. Some people think they can lock up and prevent publication of information by declaring it “off-the-record” or that they don’t want to see it in the book. But inside any White House, nearly everyone’s business and attitudes become known to others. And in the course of multiple, extensive interviews with firsthand sources about key decision points in the war, the role of the players became clear. Given the diversity of sources, stakes and the lives involved, there is no way I could write a sterilized or laundered version of this story. I interviewed President Obama on-the-record in the Oval Office for one hour and 15 minutes on Saturday, July 10, 2
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Bob Woodward (Obama's Wars)