Effective Business Communication Quotes

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A successful organization will always have an effective two-way communication system where information can easily flow from one level to another.
Pooja Agnihotri (17 Reasons Why Businesses Fail :Unscrew Yourself From Business Failure)
Effective two-way communication is responsible for building the trust in a company and keeping the employees happy.
Pooja Agnihotri (17 Reasons Why Businesses Fail :Unscrew Yourself From Business Failure)
If you want to have an effective ad, you need to work on communicating your message in the most effective way. Keep it clear, concise and non-confusing.
Pooja Agnihotri (17 Reasons Why Businesses Fail :Unscrew Yourself From Business Failure)
The Tone is the Message.
Kevin Thomas McCarney (The Secrets of Successful Communication: A Simple Guide to Effective Encounters in Business (Big Brain vs. Little Brain Communication))
Effective communication is essential in business!
Hendrith Vanlon Smith Jr.
Introverted” doesn’t mean silent; it means active in the inner world.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
There is no shortcut for hard work that leads to effectiveness. You must stay disciplined because most of the work is behind the scenes.
Germany Kent
If you have nothing to say—keep quiet.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
Be yourself! Don’t try to fabricate your personality in the guise of impressing others.
Ashish Patela
The stronger your self-understanding is, the greater your probability of adapting to the people around you.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
Dismiss personal jealousy and complaints. Learn to have tolerance and patience, both with yourself and with others.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
What did our mothers teach us? Treat others as you want to be treated. Excellent advice and very well intentioned. And it works, too—as long as everyone is just like you.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
most people are aware of and sensitive to how they want to be treated. By adjusting yourself to how other people want to be treated, you become more effective in your communication.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
Improvement is achieved by the ripple effect of a few simple changes in approach, attitude, or habit.
Dale Ludwig
If we don’t push ourselves to the breaking point, we haven’t tried hard enough.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
Everything you say to a person is filtered through his frames of reference, biases, and preconceived ideas. What remains is ultimately the message that he understands.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
Vision is integral to leadership. A good leader must have a clear vision for the group of people they lead, and they must communicate that vision to that group of people effectively.
Hendrith Vanlon Smith Jr. (Business Essentials)
You are who you are, and there’s no point in wondering why. You’re fine no matter how you’re wired. No matter how you choose to behave, no matter how you are perceived, you are fine.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
Someone asked Rodin how he could sculpt an elephant out of marble. It’s easy, he responded, “You just chip away everything that isn’t an elephant.” Chip away everything that isn’t your point.
Kenneth Roman (Writing That Works: How to Communicate Effectively in Business)
You can’t just base your method of communication on your own preferences. Flexibility and the ability to interpret other people’s needs is what characterizes a good communicator.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
There are only 266 words in the Gettysburg Address. The shortest sentence in the New Testament may be the most moving: “Jesus wept.
Kenneth Roman (Writing That Works: How to Communicate Effectively in Business)
Children learn and develop in multiple ways, but the most common is by imitation
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
Most believe that the key to influence is communication—getting your point across clearly and speaking persuasively. In fact, if you think about it, don’t you find that, while others are speaking to you, instead of really listening to understand, you are often busy preparing your response?
Stephen R. Covey (The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change)
Crisis management involves anticipating potential crises, developing response plans, and establishing clear communication channels to effectively address stakeholder concerns and mitigate reputational damage.
Hendrith Vanlon Smith Jr. (The Virtuous Boardroom: How Ethical Corporate Governance Can Cultivate Company Success)
Most murky writing is inadvertent, a sincere if doomed effort to communicate. Far worse is the deliberate attempt to say something that you know readers won’t like in a way that you hope they won’t understand.
Kenneth Roman (Writing That Works: How to Communicate Effectively in Business)
The symbol of the Lotus flower gives a precious teaching that can inspire us to deal with life in the best possible way. Its roots take nourishment from muddy waters and yet bloom in full delicacy and beauty on the surface. Similarly, to have a positive mindset is a beautiful quality; nonetheless to be transformational it needs to be rooted firmly in reality to then blossom with the value which can be created from the muddy problem(s)
Dorotea Brandin (Heart to heart(s) Communication @ work.Universal values of Buddhism to inspire open, compassionate and effective communication)
Take the time to boil down what you want to say, and express it confidently in simple, declarative sentences. Remember the man who apologized for writing such a long letter, explaining that he didn’t have time to write a short one.
Kenneth Roman (Writing That Works: How to Communicate Effectively in Business)
People buy perceived value. It’s not just about having a good product or service, it’s also about making sure your potential customers perceive the value your product or service can provide them. And you do this by communicating its value effectively.
Hendrith Vanlon Smith Jr. (Business for Beginners: Getting Started)
I believe that a new philosophy will be created by those who were born after Hiroshima which will dramatically change the human condition. It will have these characteristics: (1) It will be scientific in essence and science-fiction in style. (2) It will be based on the expansion of consciousness, understanding and control of the nervous system, producing a quantum leap in intellectual efficiency and emotional equilibrium. (3) Politically it will stress individualism, decentralization of authority, a Iive-and-let-Iive tolerance of difference, local option and a mind-your-own-business libertarianism. (4) It will continue the trend towards open sexual expression and a more honest, realistic acceptance of both the equality of and the magnetic difference between the sexes. The mythic religious symbol will not be a man on a cross but a man-woman pair united in higher love communion. (5) It will seek revelation and Higher Intelligence not in formal rituals addressed to an anthropomorphic deity, but within natural processes, the nervous system, the genetic code, and without, in attempts to effect extra-planetary communication. (6) It will include practical, technical neurological psychological procedures for understanding and managing the intimations of union-immortality implicit in the dying process. (7) The emotional tone of the new philosophy will be hedonic, aesthetic, fearless, optimistic, humorous, practical, skeptical, hip. We are now experiencing a quiescent preparatory waiting period. Everyone knows something is going to happen. The seeds of the Sixties have taken root underground. The blossoming is to come.
Timothy Leary (Neuropolitique)
One executive suggests a discipline — putting down first what you want the reader to do, next the three most important things the reader needs to understand to take that action, then starting to write. When you’re done, he suggests asking yourself whether if you were the reader, would you take action on the basis of what is written.
Kenneth Roman (Writing That Works: How to Communicate Effectively in Business)
Quick Review of Core Behavior Patterns Reds are quick and more than happy to take command if needed. They make things happen. However, when they get going, they become control freaks and can be hopeless to deal with. And they repeatedly trample on people’s toes. Yellows can be amusing, creative, and elevate the mood regardless of who they’re with. However, when they are given unlimited space, they will consume all the oxygen in the room, they won’t allow anyone into a conversation, and their stories will reflect reality less and less. The friendly Greens are easy to hang out with because they are so pleasant and genuinely care for others. Unfortunately, they can be too wishy-washy and unclear. Anyone who never takes a stand eventually becomes difficult to handle. You don’t know where they really stand, and indecision kills the energy in other people. The analytical Blues are calm, levelheaded, and think before they speak. Their ability to keep a cool head is undoubtedly an enviable quality for all who aren’t capable of doing that. However, Blues’ critical thinking can easily turn to suspicion and questioning those around them. Everything can become suspect and sinister.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
all communication has three parts. A beginning, a middle, and an end.
Peter Andrei (Effective Communication: The Patterns of Easy Influence: Master business communication, professional communication, and influence, the psychology of persuasion. ... and success. (Speak for Success Book 7))
Pressure, demands, and expectations create stress and can make you feel self-critical and powerless. You may find it difficult to sleep or may feel physical pain in your body.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
People are not Excel spreadsheets.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
By adjusting yourself to how other people want to be treated, you become more effective in your communication.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
Bad writing slows things down; good writing speeds them up.
Kenneth Roman (Writing That Works: How to Communicate Effectively in Business)
Only Dead Fish Go with the Flow
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
Child psychologists have argued that the things we find most shocking in the behavior of our children are the things we recognize in ourselves—but wish we didn’t do.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
You cannot grant beingness to those things you are not communicating with, and so you become the effect of those things you are not in communication with.
Meir Ezra
According to Harvard Business Review, “The number one criteria for advancement and promotion for professionals is an ability to communicate effectively
John C. Maxwell (The 16 Undeniable Laws of Communication: Apply Them and Make the Most of Your Message)
BCE, Publilius Syrus, a Latin writer, wrote that “to do two things at once is to do neither.”[
Todd Rogers (Writing for Busy Readers: Communicate More Effectively in the Real World)
They all come with their own needs, beliefs, values, objections, pain points, preconceptions about you, hierarchy of values, past experiences with similar ideas, speakers, and situations, and much more.
Peter Andrei (Effective Communication: The Patterns of Easy Influence: Master business communication, professional communication, and influence, the psychology of persuasion. ... and success. (Speak for Success Book 7))
Learning how to put out the right energy at the right time in the right place—and doing it authentically—is a fundamental part of effectively connecting with others. Authentic positive energy is likable.
Michelle Tillis Lederman (The 11 Laws of Likability: Relationship Networking . . . Because People Do Business with People They Like)
Learning how to put out the right energy at the right time in the right place—and doing it authentically—is a fundamental part of effectively connecting with others. Authentic positive energy is likable.
Michelle Tillis Lederman (The 11 Laws of Likability: Relationship Networking . . . Because People Do Business with People They Like)
When it comes to public relations, perception is reality. The reality is, the size, scope and strengths of the campaign must be directed towards a specific target audience in order for it to be effectively executed.
Germany Kent
This style of talk is generally heard among middle managers. It seldom comes from the CEO, who, having risen to the top, is less interested in impressing people than in clear communications — and getting things done.
Kenneth Roman (Writing That Works: How to Communicate Effectively in Business)
Despite his business success, Nabi keeps everything in perspective. When we were at the conference together, Nabi told me, “We aren’t in the coffee business, serving people. We’re in the people business, serving coffee.
John C. Maxwell (Everyone Communicates, Few Connect: What the Most Effective People Do Differently)
Statistics don't appeal to our need to understand cause and effect, which is why they are so frequently ignored or misinterpreted. Stories, on the other hand, are a rich means to communicate precisely because they emphasize cause and effect.
Michael J. Mauboussin (The Success Equation: Untangling Skill and Luck in Business, Sports, and Investing)
successful communication to occur, the communicator(s), the receiver(s), and the message(s) must all connect. Each one of those three must be connected to the other two. If any one of the connections breaks, the entire communication fails and falls apart.
Peter Andrei (Effective Communication: The Patterns of Easy Influence: Master business communication, professional communication, and influence, the psychology of persuasion. ... and success. (Speak for Success Book 7))
Understanding human behavior is a never-ending task, an endless pursuit to know the how, what, and why behind a person’s choices. It is both easy and dangerous to categorize someone who behaves differently from you as ignorant, wrong, or even thickheaded.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
Physiological stress, then, is the link between personality traits and disease. Certain traits — otherwise known as coping styles — magnify the risk for illness by increasing the likelihood of chronic stress. Common to them all is a diminished capacity for emotional communication. Emotional experiences are translated into potentially damaging biological events when human beings are prevented from learning how to express their feelings effectively. That learning occurs — or fails to occur — during childhood. The way people grow up shapes their relationship with their own bodies and psyches. The emotional contexts of childhood interact with inborn temperament to give rise to personality traits. Much of what we call personality is not a fixed set of traits, only coping mechanisms a person acquired in childhood. There is an important distinction between an inherent characteristic, rooted in an individual without regard to his environment, and a response to the environment, a pattern of behaviours developed to ensure survival. What we see as indelible traits may be no more than habitual defensive techniques, unconsciously adopted. People often identify with these habituated patterns, believing them to be an indispensable part of the self. They may even harbour self-loathing for certain traits — for example, when a person describes herself as “a control freak.” In reality, there is no innate human inclination to be controlling. What there is in a “controlling” personality is deep anxiety. The infant and child who perceives that his needs are unmet may develop an obsessive coping style, anxious about each detail. When such a person fears that he is unable to control events, he experiences great stress. Unconsciously he believes that only by controlling every aspect of his life and environment will he be able to ensure the satisfaction of his needs. As he grows older, others will resent him and he will come to dislike himself for what was originally a desperate response to emotional deprivation. The drive to control is not an innate trait but a coping style. Emotional repression is also a coping style rather than a personality trait set in stone. Not one of the many adults interviewed for this book could answer in the affirmative when asked the following: When, as a child, you felt sad, upset or angry, was there anyone you could talk to — even when he or she was the one who had triggered your negative emotions? In a quarter century of clinical practice, including a decade of palliative work, I have never heard anyone with cancer or with any chronic illness or condition say yes to that question. Many children are conditioned in this manner not because of any intended harm or abuse, but because the parents themselves are too threatened by the anxiety, anger or sadness they sense in their child — or are simply too busy or too harassed themselves to pay attention. “My mother or father needed me to be happy” is the simple formula that trained many a child — later a stressed and depressed or physically ill adult — into lifelong patterns of repression.
Gabor Maté (When the Body Says No: The Cost of Hidden Stress)
In order to lead a successful marketing and communications campaign, you must support key customer relations initiatives, integrate creative methods of branding, oversee execution of effective publicity, and focus on media pitching that will support PR and Social Media strategies.
Germany Kent
Asking for Permission to follow up after providing Free value is more effective than interruption. Offering genuine value earns your prospect’s Attention, and asking for Permission gives you the opportunity to focus on communicating with people you know are interested in what you have to offer.
Josh Kaufman (The Personal MBA: Master the Art of Business)
It’s important to remember that communication usually takes place on the recipient’s terms. Whatever people’s judgment of me may be, that is the way they perceive me. Regardless of what I really meant or intended. As always, it’s all about self-awareness. Good qualities can become drawbacks in the wrong circumstances, no matter what the quality is.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
communications to your “almost” new client come from a position of strength—meaning that, as far as you’re concerned, the deal is already closed and the communication you’re sending is from the perspective of building a long-term relationship and doing more business in the future. Otherwise, you’ll come off as being desperate, and it will end up having the reverse effect.
Jordan Belfort (Way of the Wolf: Straight line selling: Master the art of persuasion, influence, and success)
A picture is worth a thousand words, as the cliché goes—but those thousand words may not be the ones you’re trying to convey. If translating words into an image can save readers time while serving our goals as writers, then using pictures instead can make sense. If the picture increases complexity, confuses, or distracts the reader, though, including it is probably a mistake.
Todd Rogers (Writing for Busy Readers: communicate more effectively in the real world)
Yeastar Dubai offers business communication to enhance Productivity for small and medium size businesses. Yeastar offer reliable and cost-effective VoIP Telephony products for SMB and Medium-size enterprises. Yeastar products are ideally suited for an office telephone system, hotel telephone system and school telephone system. Yeastar Telephone system will help you Make teams more mobile and responsive.
Jonathan Franzen
1. Trust. Without trust, communication breaks. More specifically: In any human interaction, the required amount of communication is inversely proportional to the level of trust. Consider the following: If I trust you completely, then I require no explanation or communication of your actions whatsoever, because I know that whatever you are doing is in my best interests. On the other hand, if I don’t trust you at all, then no amount of talking, explaining, or reasoning will have any effect on me, because I do not trust that you are telling me the truth. In a company context, this is a critical point. As a company grows, communication becomes its biggest challenge. If the employees fundamentally trust the CEO, then communication will be vastly more efficient than if they don’t. Telling things as they are is a critical part of building this trust. A CEO’s ability to build this trust over time is often the difference between companies that execute well and companies that are chaotic.
Ben Horowitz (The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers)
1. Recruit the smallest group of people who can accomplish what must be done quickly and with high quality. Comparative Advantage means that some people will be better than others at accomplishing certain tasks, so it pays to invest time and resources in recruiting the best team for the job. Don’t make that team too large, however—Communication Overhead makes each additional team member beyond a core of three to eight people a drag on performance. Small, elite teams are best. 2. Clearly communicate the desired End Result, who is responsible for what, and the current status. Everyone on the team must know the Commander’s Intent of the project, the Reason Why it’s important, and must clearly know the specific parts of the project they’re individually responsible for completing—otherwise, you’re risking Bystander Apathy. 3. Treat people with respect. Consistently using the Golden Trifecta—appreciation, courtesy, and respect—is the best way to make the individuals on your team feel Important and is also the best way to ensure that they respect you as a leader and manager. The more your team works together under mutually supportive conditions, the more Clanning will naturally occur, and the more cohesive the team will become. 4. Create an Environment where everyone can be as productive as possible, then let people do their work. The best working Environment takes full advantage of Guiding Structure—provide the best equipment and tools possible and ensure that the Environment reinforces the work the team is doing. To avoid having energy sapped by the Cognitive Switching Penalty, shield your team from as many distractions as possible, which includes nonessential bureaucracy and meetings. 5. Refrain from having unrealistic expectations regarding certainty and prediction. Create an aggressive plan to complete the project, but be aware in advance that Uncertainty and the Planning Fallacy mean your initial plan will almost certainly be incomplete or inaccurate in a few important respects. Update your plan as you go along, using what you learn along the way, and continually reapply Parkinson’s Law to find the shortest feasible path to completion that works, given the necessary Trade-offs required by the work. 6. Measure to see if what you’re doing is working—if not, try another approach. One of the primary fallacies of effective Management is that it makes learning unnecessary. This mind-set assumes your initial plan should be 100 percent perfect and followed to the letter. The exact opposite is true: effective Management means planning for learning, which requires constant adjustments along the way. Constantly Measure your performance across a small set of Key Performance Indicators (discussed later)—if what you’re doing doesn’t appear to be working, Experiment with another approach.
Josh Kaufman (The Personal MBA: Master the Art of Business)
THE TEN MOST COMMON PROBLEMS Here are the ten most common problems in communications. Read the list. If any of them apply to you, the principles in this book will help you solve them. 1. Lack of initial rapport with listeners 2. Stiffness or woodenness in use of body 3. Presentation of material is intellectually oriented; speaker forgets to involve the audience emotionally 4. Speaker seems uncomfortable because of fear of failure 5. Poor use of eye contact and facial expression 6. Lack of humor 7. Speech direction and intent unclear due to improper  preparation 8. Inability to use silence for impact 9. Lack of energy, causing inappropriate pitch pattern, speech  rate, and volume 10. Use of boring language and lack of interesting material Various polls show that the ability to communicate well is ranked the number-one key to success by leaders in business, politics, and the professions. If you don’t communicate effectively, you may not die, like some POWs or neglected babies we mentioned earlier, but you also won’t live as fully as you should, nor will you achieve personal goals. This was a lesson drummed into me at a very early age.
Roger Ailes (You Are the Message: Getting What You Want by Being Who You Are)
Resource constrained instead of not enough people to do the job. Bake in the numbers instead of include. In the August timeframe instead of August. Tasked by the organization instead of assigned. The optics of the plan instead of how the plan will look. Double-click the point instead of emphasize. Drill down instead of analyze. Scope this out instead of check further. On a go-forward basis instead of in the future. Operationalized its goal, instead of achieved. Aggressively ramp headcount instead of hiring a lot of people. Or bandwidth — as in I don’t have the bandwidth (time) for that meeting or He doesn’t
Kenneth Roman (Writing That Works: How to Communicate Effectively in Business)
Marshall was more effective at his job because of his ability to focus on important issues—giving each full attention before moving on to the next. If he had instead accepted the status quo of the War Department operation, with sixty officers pulling him into their decision making and hundreds of commands looking for his approval on routine activity, he would have fallen into the frantic and predictably busy whirlwind familiar to most managers, and this almost certainly would have harmed his performance. Indeed, if something like a hyperactive hive mind workflow had persisted in the 1940s War Department, we might have even lost the war.
Cal Newport (A World Without Email: Reimagining Work in an Age of Communication Overload)
Qualities such as honesty, determination, and a cheerful acceptance of stress, which can all be identified through probing questionnaires and interviews, may be more important to the company in the long run than one's college grade-point average or years of "related experience." Every business is only as good as the people it brings into the organization. The corporate trainer should feel his job is the most important in the company, because it is. Exalt seniority-publicly, shamelessly, and with enough fanfare to raise goosebumps on the flesh of the most cynical spectator. And, after the ceremony, there should be some sort of permanent display so that employees passing by are continuously reminded of their own achievements and the achievements of others. The manager must freely share his expertise-not only about company procedures and products and services but also with regard to the supervisory skills he has worked so hard to acquire. If his attitude is, "Let them go out and get their own MBAs," the personnel under his authority will never have the full benefit of his experience. Without it, they will perform at a lower standard than is possible, jeopardizing the manager's own success. Should a CEO proclaim that there is no higher calling than being an employee of his organization? Perhaps not-for fear of being misunderstood-but it's certainly all right to think it. In fact, a CEO who does not feel this way should look for another company to manage-one that actually does contribute toward a better life for all. Every corporate leader should communicate to his workforce that its efforts are important and that employees should be very proud of what they do-for the company, for themselves, and, literally, for the world. If any employee is embarrassed to tell his friends what he does for a living, there has been a failure of leadership at his workplace. Loyalty is not demanded; it is created. Why can't a CEO put out his own suggested reading list to reinforce the corporate vision and core values? An attractive display at every employee lounge of books to be freely borrowed, or purchased, will generate interest and participation. Of course, the program has to be purely voluntary, but many employees will wish to be conversant with the material others are talking about. The books will be another point of contact between individuals, who might find themselves conversing on topics other than the weekend football games. By simply distributing the list and displaying the books prominently, the CEO will set into motion a chain of events that can greatly benefit the workplace. For a very cost-effective investment, management will have yet another way to strengthen the corporate message. The very existence of many companies hangs not on the decisions of their visionary CEOs and energetic managers but on the behavior of its receptionists, retail clerks, delivery drivers, and service personnel. The manager must put himself and his people through progressively challenging courage-building experiences. He must make these a mandatory group experience, and he must lead the way. People who have confronted the fear of public speaking, and have learned to master it, find that their new confidence manifests itself in every other facet of the professional and personal lives. Managers who hold weekly meetings in which everyone takes on progressively more difficult speaking or presentation assignments will see personalities revolutionized before their eyes. Command from a forward position, which means from the thick of it. No soldier will ever be inspired to advance into a hail of bullets by orders phoned in on the radio from the safety of a remote command post; he is inspired to follow the officer in front of him. It is much more effective to get your personnel to follow you than to push them forward from behind a desk. The more important the mission, the more important it is to be at the front.
Dan Carrison (Semper Fi: Business Leadership the Marine Corps Way)
The cartoonist Jules Feiffer, contemplating the communication problem in a nonindustrial context, has said, “Actually, the breakdown is between the person and himself. If you’re not able to communicate successfully between yourself and yourself, how are you supposed to make it with the strangers outside?” Suppose, purely as a hypothesis, that the owner of a company who orders his subordinates to obey the antitrust laws has such poor communication with himself that he does not really know whether he wants the order to be complied with or not. If his order is disobeyed, the resulting price-fixing may benefit his company’s coffers; if it is obeyed, then he has done the right thing. In the first instance, he is not personally implicated in any wrongdoing, while in the second he is positively involved in right doing. What, after all, can he lose? It is perhaps reasonable to suppose that such an executive might communicate his uncertainty more forcefully than his order. Possibly yet another foundation grantee should have a look at the reverse of communication failure, where he might discover that messages the sender does not even realize he is sending sometimes turn out to have got across only too effectively.
John Brooks (Business Adventures: Twelve Classic Tales from the World of Wall Street)
Did you ever consider how ridiculous it would be to try to cram on a farm—to forget to plant in the spring, play all summer and then cram in the fall to bring in the harvest? The farm is a natural system. The price must be paid and the process followed. You always reap what you sow; there is no shortcut. This principle is also true, ultimately, in human behavior, in human relationships. They, too, are natural systems based on the law of the harvest. In the short run, in an artificial social system such as school, you may be able to get by if you learn how to manipulate the man-made rules, to “play the game.” In most one-shot or short-lived human interactions, you can use the Personality Ethic to get by and to make favorable impressions through charm and skill and pretending to be interested in other people’s hobbies. You can pick up quick, easy techniques that may work in short-term situations. But secondary traits alone have no permanent worth in long-term relationships. Eventually, if there isn’t deep integrity and fundamental character strength, the challenges of life will cause true motives to surface and human relationship failure will replace short-term success. Many people with secondary greatness—that is, social recognition for their talents—lack primary greatness or goodness in their character. Sooner or later, you’ll see this in every long-term relationship they have, whether it is with a business associate, a spouse, a friend, or a teenage child going through an identity crisis. It is character that communicates most eloquently. As Emerson once put it, “What you are shouts so loudly in my ears I cannot hear what you say.” There are, of course, situations where people have character strength but they lack communication skills, and that undoubtedly affects the quality of relationships as well. But the effects are still secondary. In the last analysis, what we are communicates far more eloquently than anything we say or do. We all know it. There are people we trust absolutely because we know their character. Whether they’re eloquent or not, whether they have the human relations techniques or not, we trust them, and we work successfully with them. In the words of William George Jordan, “Into the hands of every individual is given a marvelous power for good or evil—the silent, unconscious, unseen influence of his life. This is simply the constant radiation of what man really is, not what he pretends to be.
Stephen R. Covey (The 7 Habits of Highly Effective People)
In the beginning, there was the internet: the physical infrastructure of wires and servers that lets computers, and the people in front of them, talk to each other. The U.S. government’s Arpanet sent its first message in 1969, but the web as we know it today didn’t emerge until 1991, when HTML and URLs made it possible for users to navigate between static pages. Consider this the read-only web, or Web1. In the early 2000s, things started to change. For one, the internet was becoming more interactive; it was an era of user-generated content, or the read/write web. Social media was a key feature of Web2 (or Web 2.0, as you may know it), and Facebook, Twitter, and Tumblr came to define the experience of being online. YouTube, Wikipedia, and Google, along with the ability to comment on content, expanded our ability to watch, learn, search, and communicate. The Web2 era has also been one of centralization. Network effects and economies of scale have led to clear winners, and those companies (many of which I mentioned above) have produced mind-boggling wealth for themselves and their shareholders by scraping users’ data and selling targeted ads against it. This has allowed services to be offered for “free,” though users initially didn’t understand the implications of that bargain. Web2 also created new ways for regular people to make money, such as through the sharing economy and the sometimes-lucrative job of being an influencer.
Harvard Business Review (Web3: The Insights You Need from Harvard Business Review (HBR Insights Series))
I've spent time with a lot of very busy people: business leaders, prominent journalists, multiple presidents. Despite the unusually high demands on their schedules, something they all have in common is that they carve out time for reading, and for consuming information that may not seem to have anything to do with their jobs. When President Obama released summer reading lists or his top book recommendations for the year, a chorus of 'yeah, right' could occasionally be heard from certain corners of the internet, where skeptics who doubted he had time to read contemporary literature liked to hang out. But President Obama read all those books, and many more. Taking time after a long day to sit down and read some Chinese science fiction, a novel by Jesmyn Ward, or even one of Ron Chernow's biographies was an escape, but it also oxygenated Obama's brain. There may not have been a specific moment when he consciously connected the dots between a novel he read two years earlier and the issue at hand, but moving beyond your own experience is an important part of developing the kind of perspective that helps with decision-making. It's also how the most effective people connect. Developing broad general knowledge gives you the flexibility to adapt to your audience on the fly, as well as the ability to naturally relate to diverse groups. And besides, have you ever recommended a book to someone who ended up really loving it? It's a unique way of understanding someone better, and that kind of communication goes both ways.
Jen Psaki (Say More: Lessons from Work, the White House, and the World)
Ell's Double Down --- "The haze across the room conceals the faces of the patrons and gives the setting a secretive draping. Her heart is pounding and although she has done this for months now, she still becomes nervous starting out. She glances across the table, the man facing her is attractive he is dressed in a fine suit his eyes a warm brown, his stare deliberate. When he looks at her she can tell, it’s a look you don’t give a kid sister, his look is heated. She can hardly breathe when she looks into his eyes it is disarming, she can’t have this. She looks above him to her friend Sophie; she is unsure of herself and silently communicates her discomfort to her friend. Sophie gives her a smile then leans down whispering into the man’s ear his attention is suddenly diverted giving Ell the opportunity to settle in. She exhales feeling better now that the man is distracted. Later she will help Sophie untangle herself from him but now she has to focus on the business at hand. She takes a deep breath, flashing a dazzling smile at the rest of the men gathered around the table and antes up. The truth is gambling makes her feel empowered the rush was like none other. Each hand dealt promised her a solution to her problems. Logically that alone could be the cause for her increased heart rate and butterflies but Ell knew better. She liked the mind games played as each of them attempted to psyche out opponents seated around the table. Ell herself suffered through painful lessons until she honed her own skills. Eventually Sophie taught her the most valuable ploy --using her womanly wiles as her weapon. Ell initially felt foolish but the first time she glanced through mascaraed lashes and saw the effect she turned to her friend for additional suggestions. This combined with her ability to gauge the cards each player held or what now laid in the muck. However to be honest, she simply loved soundly beating the table full of men.
Caroline Walken
Okay.” The leader stood on the bed of his truck and clapped his hands over his head. “Listen up, everyone.” No one was really listening, though they had dressed right. Everyone was all in black. A few guys wore ski masks, and others had black marks on their cheeks like football players. Personally, I didn’t understand the need for the black camouflage. Caden had explained that the cops had already been looped in on the operation. A few of the lawns getting flocked tonight actually belonged to cops, and anyway the whole blending-with-the-night effect didn’t work when you were carrying a bright neon-pink flamingo. Still, I couldn’t deny the little spark of excitement building in my stomach. We were all standing in some guy’s driveway, and as I looked around, I seemed to be the only girl. These guys meant business. I was in the middle of a real life Call of Duty operation. The leader began speaking, his voice booming. “This is going to happen with precision and professionalism. No lingering, loitering, acting like stupid shits, and definitely no joking around. We’re not ladies. This isn’t going to be run like a bunch of pansy-shopping, pink-nail-polish pussies. You got that?!” I frowned, tucking my nails inside my jacket. “Every vehicle’s been filled with birds. The driver should have a text with all the locations, and the number of birds for each target. Pull up, find the group of birds labeled for that house, and work together. Take one bird a trip, two if you can manage, and ram those suckers down in the grass. Hurry back to the truck and keep going until all the birds for that location are in the ground. Shotgun Sally is in charge of hanging the sign on the bird closest to the street. Once the sign is hung, get back in the truck, and move to the next target. NO TALKING! This mission is all radio silent. Communicate with signals, and if you don’t know the appropriate signals, just SHUT THE HELL UP! Okay? Now, go flock some fuckers!
Tijan (Anti-Stepbrother)
In the future that globalists and feminists have imagined, for most of us there will only be more clerkdom and masturbation. There will only be more apologizing, more submission, more asking for permission to be men. There will only be more examinations, more certifications, mandatory prerequisites, screening processes, background checks, personality tests, and politicized diagnoses. There will only be more medication. There will be more presenting the secretary with a cup of your own warm urine. There will be mandatory morning stretches and video safety presentations and sign-off sheets for your file. There will be more helmets and goggles and harnesses and bright orange vests with reflective tape. There can only be more counseling and sensitivity training. There will be more administrative hoops to jump through to start your own business and keep it running. There will be more mandatory insurance policies. There will definitely be more taxes. There will probably be more Byzantine sexual harassment laws and corporate policies and more ways for women and protected identity groups to accuse you of misconduct. There will be more micro-managed living, pettier regulations, heavier fines, and harsher penalties. There will be more ways to run afoul of the law and more ways for society to maintain its pleasant illusions by sweeping you under the rug. In 2009 there were almost five times more men either on parole or serving prison terms in the United States than were actively serving in all of the armed forces.[64] If you’re a good boy and you follow the rules, if you learn how to speak passively and inoffensively, if you can convince some other poor sleepwalking sap that you are possessed with an almost unhealthy desire to provide outstanding customer service or increase operational efficiency through the improvement of internal processes and effective organizational communication, if you can say stupid shit like that without laughing, if your record checks out and your pee smells right—you can get yourself a J-O-B. Maybe you can be the guy who administers the test or authorizes the insurance policy. Maybe you can be the guy who helps make some soulless global corporation a little more money. Maybe you can get a pat on the head for coming up with the bright idea to put a bunch of other guys out of work and outsource their boring jobs to guys in some other place who are willing to work longer hours for less money. Whatever you do, no matter what people say, no matter how many team-building activities you attend or how many birthday cards you get from someone’s secretary, you will know that you are a completely replaceable unit of labor in the big scheme of things.
Jack Donovan (The Way of Men)
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Mark Haddon (Agent Z and the Killer Bananas)
ROUND UP A lot more can be said, but finally, this is your last lesson in this epic 30 -day quest to become a successful conversationalist. For the past 29 days, you’ve been tutored about different techniques to make things happen, and today you’ll kick start a conversation with more confidence and organization, because you are now a professional in the communication world. There are takeaways that you should not forget as you go forth as a small talk professional. You have learnt and practiced many truths about the nature and composition of small talk, but there are certain ones that should be placed next to your heart: Small talk may be seen as a waste of time, but it is actually time well spent; take note of this important point, people might want to convince and confuse you. Small talk with personal meaning orientation will scratch business shop talk off any time. Small talk should now be seen as an effective tool that is available right next to you and can be a gateway to success. You still have the chance to go back to the previous chapters you struggled with, this way, you’ll review and assimilate the important points, no one is an island of knowledge, and so I don’t expect you to have everything registered in your brain already, constant practices will bring out the best in you. Identifying your weakness is just as important as acknowledging your strength. I want to assure you that you’ll definitely excel since you’ve been able to lay hands on this book, and this how you can help others who are still in the position that you were when you started in day one. You’ve been instructed about many secrets of success, as well as the things to exploit and avoid. It’s up to you to make this permanent, and this can only be achieved if you keep following these instructions. You have to make the decision now; whether you would make use of this manual or not, but I would advise that you want it again and again as this is the only way to dedicate your spirit, soul and body to constant improvement. You definitely would have noticed some changes in you, you’re not the same person any more. One important thing is that you shouldn’t give up; try to redouble your efforts and realize that you know everything you’re supposed to know. This shouldn’t end here, endeavour to spread the word to make sure that you impact at least three people per day, this means that you would have impacted about 90 people at the end of the next 30 days and close to about 120 people in just two months. Now, you see how you can make the world a better place? It’s up to you to decide what you want and how you want it to be. Don’t waste this golden opportunity of becoming a professional in communication, you’ll go a long way and definitely be surprised at the rate at which you’ve gone in such a small time. Take time to attend to things that need attention, don’t be too hard on yourself, and don’t go too soft on yourself, you’re one vessel that can’t be manipulated, so you have to be careful and sure about your status on communication skills. On the final note, I would like to congratulate you for reading this to the end, you’ve taken this course because you believe in the powers of small talks, so this shouldn’t be the last time I’m hearing from you. I would look forward to seeing your questions about any confusing aspect in the future. Till then, remain the professional that you are!
Jack Steel (Communication: Critical Conversation: 30 Days To Master Small Talk With Anyone: Build Unbreakable Confidence, Eliminate Your Fears And Become A Social Powerhouse – PERMANENTLY)
ever. Amen. Thank God for self-help books. No wonder the business is booming. It reminds me of junior high school, where everybody was afraid of the really cool kids because they knew the latest, most potent putdowns, and were not afraid to use them. Dah! But there must be another reason that one of the best-selling books in the history of the world is Men Are From Mars, Women Are From Venus by John Gray. Could it be that our culture is oh so eager for a quick fix? What a relief it must be for some people to think “Oh, that’s why we fight like cats and dogs, it is because he’s from Mars and I am from Venus. I thought it was just because we’re messed up in the head.” Can you imagine Calvin Consumer’s excitement and relief to get the video on “The Secret to her Sexual Satisfaction” with Dr. GraySpot, a picture chart, a big pointer, and an X marking the spot. Could that “G” be for “giggle” rather than Dr. “Graffenberg?” Perhaps we are always looking for the secret, the gold mine, the G-spot because we are afraid of the real G-word: Growth—and the energy it requires of us. I am worried that just becoming more educated or well-read is chopping at the leaves of ignorance but is not cutting at the roots. Take my own example: I used to be a lowly busboy at 12 East Restaurant in Florida. One Christmas Eve the manager fired me for eating on the job. As I slunk away I muttered under my breath, “Scrooge!” Years later, after obtaining a Masters Degree in Psychology and getting a California license to practice psychotherapy, I was fired by the clinical director of a psychiatric institute for being unorthodox. This time I knew just what to say. This time I was much more assertive and articulate. As I left I told the director “You obviously have a narcissistic pseudo-neurotic paranoia of anything that does not fit your myopic Procrustean paradigm.” Thank God for higher education. No wonder colleges are packed. What if there was a language designed not to put down or control each other, but nurture and release each other to grow? What if you could develop a consciousness of expressing your feelings and needs fully and completely without having any intention of blaming, attacking, intimidating, begging, punishing, coercing or disrespecting the other person? What if there was a language that kept us focused in the present, and prevented us from speaking like moralistic mini-gods? There is: The name of one such language is Nonviolent Communication. Marshall Rosenberg’s Nonviolent Communication provides a wealth of simple principles and effective techniques to maintain a laser focus on the human heart and innocent child within the other person, even when they have lost contact with that part of themselves. You know how it is when you are hurt or scared: suddenly you become cold and critical, or aloof and analytical. Would it not be wonderful if someone could see through the mask, and warmly meet your need for understanding or reassurance? What I am presenting are some tools for staying locked onto the other person’s humanness, even when they have become an alien monster. Remember that episode of Star Trek where Captain Kirk was turned into a Klingon, and Bones was freaking out? (I felt sorry for Bones because I’ve had friends turn into Cling-ons too.) But then Spock, in his cool, Vulcan way, performed a mind meld to determine that James T. Kirk was trapped inside the alien form. And finally Scotty was able to put some dilithium crystals into his phaser and destroy the alien cloaking device, freeing the captain from his Klingon form. Oh, how I wish that, in my youth or childhood,
Kelly Bryson (Don't Be Nice, Be Real)
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Peter Andrei (Effective Communication: The Patterns of Easy Influence: Master business communication, professional communication, and influence, the psychology of persuasion. ... and success. (Speak for Success Book 7))
If you want an average, successful life, it doesn’t take much planning. Just stay out of trouble, go to school, and apply for jobs you might like. But if you want something extraordinary, you have two paths: 1) Become the best at one specific thing. 2) Become very good (top 25%) at two or more things. The first strategy is difficult to the point of near impossibility. Few people will ever play in the NBA or make a platinum album. I don’t recommend anyone even try. The second strategy is fairly easy. Everyone has at least a few areas in which they could be in the top 25% with some effort. In my case, I can draw better than most people, but I’m hardly an artist. And I’m not any funnier than the average standup comedian who never makes it big, but I’m funnier than most people. The magic is that few people can draw well and write jokes. It’s the combination of the two that makes what I do so rare. And when you add in my business background, suddenly I had a topic that few cartoonists could hope to understand without living it. I always advise young people to become good public speakers (top 25%). Anyone can do it with practice. If you add that talent to any other, suddenly you’re the boss of the people who have only one skill. Or get a degree in business on top of your engineering degree, law degree, medical degree, science degree, or whatever. Suddenly you’re in charge, or maybe you’re starting your own company using your combined knowledge. Capitalism rewards things that are both rare and valuable. You make yourself rare by combining two or more “pretty goods” until no one else has your mix. . . . At least one of the skills in your mixture should involve communication, either written or verbal. And it could be as simple as learning how to sell more effectively than 75% of the world. That’s one. Now add to that whatever your passion is, and you have two, because that’s the thing you’ll easily put enough energy into to reach the top 25%. If you have an aptitude for a third skill, perhaps business or public speaking, develop that too. It sounds like generic advice, but you’d be hard-pressed to find any successful person who didn’t have about three skills in the top 25%.
Timothy Ferriss (Tools of Titans: The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers)
The Twelve Behaviors 1.​Focus on customers and growth (serve customers well and aggressively pursue growth). 2.​Lead impactfully (think like a leader and serve as a role model). 3.​Get results (consistently meet any commitments that you make). 4.​Make people better (encourage excellence in peers, subordinates, and/or managers). 5.​Champion change (drive continuous improvement in our operations). 6.​Foster teamwork and diversity (define success in terms of the entire team). 7.​Adopt a global mind-set (view the business from all relevant perspectives, and see the world in terms of integrated value chains). 8.​Take risks intelligently (recognize that we must take greater but smarter risks to generate better returns). 9.​Be self-aware (recognize your behavior and how it affects those around you). 10.​Communicate effectively (provide information to others in a timely, concise, and thoughtful way). 11.​Think in an integrative fashion (make more holistic decisions beyond your own bailiwick by applying intuition, experience, and judgment to the available data). 12.​Develop technical or functional excellence (be capable and effective in your particular area of expertise).
David Cote (Winning Now, Winning Later: How Companies Can Succeed in the Short Term While Investing for the Long Term)
The field of project management trains us to organise projects, communicate effectively with all stakeholders, and manage ourselves.
Mitta Xinindlu
Many people with secondary greatness—that is, social recognition for their talents—lack primary greatness or goodness in their character. Sooner or later, you’ll see this in every long-term relationship they have, whether it is with a business associate, a spouse, a friend, or a teenage child going through an identity crisis. It is character that communicates most eloquently.
Stephen R. Covey (The 7 Habits of Highly Effective People)
But a Red detests inactivity. Things must happen. Add to this a sense of constant urgency, and a great deal will get done.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
exciting application is in physical therapy, where virtual reality combined with AI can create immersive, engaging therapeutic exercises. This approach can motivate patients, making therapy more enjoyable and effective. Moreover, AI-powered assistive technologies can significantly enhance the quality of life for those with physical or cognitive disabilities. For example, AI-enabled communication devices can help those with speech impairments express themselves, promoting their social inclusion and independence (“AI Enhancing Human Experience in Healthcare, ” 2021).
AD Al-Ghourabi (AI in Business and Technology: Accelerate Transformation, Foster Innovation, and Redefine the Future)
What is Outsourcing? "Outsourcing" is the short form of the English word Outside Resourcing. The term outsourcing was first coined around 1989 and was first seen as a business strategy. Later in the 1990s, this subject was included as an important component of business economics. Since then people started to have various interests in outsourcing. Out means 'Outside' and source means 'Source'. In other words, the whole meaning of Outsourcing is "to bring work from an external source". Here are the key aspects of outsourcing: 1. Opportunities: It can encompass a wide range of functions including customer support, information technology services, human resources functions, manufacturing, accounting, marketing, and more. 2. Benefits: Outsourcing offers several benefits including cost savings, access to specialized skills and technology, increased efficiency, scalability, and ability to focus on core competencies. 3. Global Reach: Outsourcing is not restricted by geographical boundaries. That's why companies can engage service providers from around the world to access global talent pools and cost advantages. 4. Types of Outsourcing: Outsourcing can be divided into several categories. Such as Business Process Outsourcing (BPO), Information Technology Outsourcing (ITO), Knowledge Process Outsourcing (KPO), and many more depending on the nature of the service being outsourced. 5. Challenges: Although outsourcing can offer many benefits. It also presents challenges related to data security, communication, cultural differences, and the need for effective management of outsourcing relationships. 6. Outsourcing model: Companies can choose from several outsourcing models, including offshoring (outsourcing to a service provider in another country), nearshoring (outsourcing to a service provider in a nearby country), and onshoring (outsourcing to a service provider within the same country). Outsourcing means the process of taking the work of an organization or company from an external source. For example – “You Can't find any qualified person within the company to do a job in your company. So you offer some money to an outside freelancer to do the job and he agrees to do the job. Well, that's called outsourcing”. Simply put, outsourcing is basically the payment you pay a freelancer to do the work they are good at.
Bhairab IT Zone
when you ask a Red why he changed something that was actually working the answer could well be “Because I could.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
You can also recognize Reds by other behavior patterns. Who talks the loudest? Reds. Who goes all out when explaining something? Reds. Who’s always the first to answer a question? Reds again. Who, during an otherwise pleasant dinner, makes categorical comments on just about any topic? And who will judge an entire country based on something he saw on television? Reds!
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
What is Outsourcing? "Outsourcing" is the short form of the English word Outside Resourcing. The term outsourcing was first coined around 1989 and was first seen as a business strategy. Later in the 1990s, this subject was included as an important component of business economics. Since then people started to have various interests in outsourcing. Out means 'Outside' and source means 'Source'. In other words, the whole meaning of Outsourcing is "to bring work from an external source". Here are the key aspects of outsourcing: 1. Opportunities: It can encompass a wide range of functions including customer support, information technology services, human resources functions, manufacturing, accounting, marketing, and more. 2. Benefits: Outsourcing offers several benefits including cost savings, access to specialized skills and technology, increased efficiency, scalability, and ability to focus on core competencies. 3. Global Reach: Outsourcing is not restricted by geographical boundaries. That's why companies can engage service providers from around the world to access global talent pools and cost advantages. 4. Types of Outsourcing: Outsourcing can be divided into several categories. Such as Business Process Outsourcing (BPO), Information Technology Outsourcing (ITO), Knowledge Process Outsourcing (KPO), and many more depending on the nature of the service being outsourced. 5. Challenges: Although outsourcing can offer many benefits. It also presents challenges related to data security, communication, cultural differences, and the need for effective management of outsourcing relationships. 6. Outsourcing model: Companies can choose from several outsourcing models, including offshoring (outsourcing to a service provider in another country), nearshoring (outsourcing to a service provider in a nearby country), and onshoring (outsourcing to a service provider within the same country). Outsourcing means the process of taking the work of an organization or company from an external source. For example – “You Can't find any qualified person within the company to do a job in your company. So you offer some money to an outside freelancer to do the job and he agrees to do the job. Well, that's called outsourcing”. Simply put, Outsourcing is basically the payment you pay a freelancer to do the work they are good at. Please Visit Our Blogging Website to read more Articles related to Freelancing and Outsourcing, Thank You.
Bhairab IT Zone
Up until now, you might have wondered why you are so different. Human behavior is, for the most part, complex and nebulous. In some cases, the people around us are idiotic. Understanding human behavior is a never-ending task, an endless pursuit to know the how, what, and why behind a person’s choices. It is both easy and dangerous to categorize someone who behaves differently from you as ignorant, wrong, or even thickheaded. Today’s world requires a more sophisticated understanding where you value a person for his or her strengths and weaknesses.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
What I said fell on deaf ears, and I couldn’t understand why.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
When we’re young, we tend to think of things very simply. Because some people in my circle of friends reacted in a normal way that meant, of course, that they were automatically the good guys. And so I just assumed there was something wrong with the people who didn’t understand me.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
Although I never called people idiots, at least not so they could hear me, I had obvious problems with certain types of people.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
There and then I decided to learn what is probably the most important knowledge of all—how people function. I would be encountering people for the rest of my life, no matter what my profession was, and it was easy to see that I would benefit by being able to understand them.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
No matter what kind of behavior you have, the majority of people around you will function differently from you. You can’t just base your method of communication on your own preferences. Flexibility and the ability to interpret other people’s needs is what characterizes a good communicator.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
Knowing and understanding another person’s style of behavior and method of communication will result in more educated guesses about how a person may possibly react in various situations.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
You can behave exactly as you wish. All you have to do is find the right situation in which to do so.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
In any other situation, it might be a good idea to understand how you are perceived and to learn how other people function.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
No Matter How Strange It Might Seem, in Theory, Every Kind of Behavior Is Normal
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
We should learn to listen, act, speak openly, and reflect in order to do what is relevant right now. Everyone can adapt.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
is excusable. Dismiss personal jealousy and complaints. Learn to have tolerance and patience, both with yourself and with others.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))
No matter what you learn about yourself and others, take notes, underline things, and engage with the material.
Thomas Erikson (Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life))