“
Sheila taught me a survival technique for getting through seemingly intolerable situations-boring lunches, stern lectures on attitude or time management, those necessary breakup conversations, and the like: maintaining eye contact, keep your face inscrutable and masklike, with your faintest hint at a Gioconda smile. Keep this up as long as you possibly can, and just as you feel you are about to crack and take a letter opener and plunge it into someone's neck, fold your hands in your lap, one nestled inside the other, like those of a supplicant in a priory. Now, with the index finger of your inner hand, write on the palm of the other, very discreetly and undetectably, "I hate you. I hate you. I hate you..." over and over again as you pretend to listen. You will find that this brings a spontaneous look of interest and pleased engagement to your countenance. Continue and repeat as necessary.
”
”