Customers Thanks Quotes

Thank you,” Simon said. “It’s a joke, Isabelle. He’s the Count. He likes counting. You know. ‘What did the Count eat today, children? One chocolate chip cookie, two chocolate chip cookies, three chocolate chip cookies . . .’” There was a rush of cold air as the door of the restaurant opened, letting in another customer. Isabelle shivered and reached for her black silk scarf. “It’s not realistic.” “What would you prefer? ‘What did the Count eat today, children? One helpless villager, two helpless villagers, three helpless villagers . . .

It is most gratifying," it said, "that your enthusiasm for our planet continues unabated, and so we would like to assure you that the guided missiles currently converging with your ship are part of a special service we extend to all of our most enthusiastic clients, and the fully armed nuclear warheads are of course merely a courtesy detail. We look forward to your custom in future lives ... thank you.

Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away.

Never let the phrase thank you stand naked and alone. 'Thank you for being such a good customer.' 'Thank you for being so loving.

After the fire, when I'd tried to express my gratitude for their kindness to our customers, they'd been awkward, uncomfortable. My father had had to explain to me that giving thanks is not a common practice in India. 'Then how do you know if people appreciated what you did?' I'd asked. 'Do you really need to know?' my father had asked back.

Lowering his voice, he said, "In America we have a custom. When you're given presents for your birthday, you're supposed to open them and say thank you." Tatiana nervously looked down at the present. "Thank you." Gifts were not something she was used to. Wrapped gifts? Unheard of, even when they came wrapped only in plain brown paper. "No. Open first. Then say thank you." She smiled. "What do I do? Do I take the paper off?" "Yes. You tear it off." "And then what?" "And then you throw it away." "The whole present or just the paper?" Slowly he said, "Just the paper." "But you wrapped it so nicely. Why would I throw it away?" "It's just paper." "If it's just paper, why did you wrap it?" "Will you please just open my present?" said Alexander

Mark Knopfler has an extraordinary ability to make a Schecter Custom Stratocaster hoot and sing like angels on a Saturday night, exhausted from being good all week and needing a stiff drink.

Greek customs such as wine drinking were regarded as worthy of imitation by other cultures. So the ships that carried Greek wine were carrying Greek civilization, distributing it around the Mediterranean and beyond, one amphora at a time. Wine displaced beer to become the most civilized and sophisticated of drinks—a status it has maintained ever since, thanks to its association with the intellectual achievements of Ancient Greece.

That an old Charonte custom that go back forever 'casue we a really old race of demons who go back even before forever." She looked over to where Danger's shade glittered in the opposite corner while the former Dark-Huntress was assisting Pam and Kim with the birth, and explained the custom to her. "When a new baby is born you kill off an old annoying family member who gets on everyone's nerves which for all of us would be the heifer-goddess 'cause the only person who like her be you Akra-Kat. I know she you mother and all, but sometimes you just gotta say no thank you. You a mean old heifer-goddess who need to go play in traffic and get run over by something big like a steamroller or bus or something else really painful that would hurt her a lot and make the rest of us laugh" "Not to mention the Simi barbecue would have been fun too if someone, Akra-Kat, hadn't stopped the Simi from it. I personally think it would have been a most magnificent gift for the baby. Barbecued heifer-goddess Artemis. Yum! No better meal. Oh then again baby got a delicate constitution and that might give the poor thing indigestion. Artemis definitely give the Simi indigestion and I ain't even ate her yet.

As you enter this place of work please choose to make today a great day. Your colleagues, customers, team members, and you yourself will be thankful. Find ways to play. We can be serious about our work without being serious about ourselves. Stay focused in order to be present when your customers and team mebers most need you. And should you feel your enegery lapsing, try this surefire remedy: Find someone who needs a helping hand, a word of support, or a good ear - and make their day.

And here you see me working out, as cheerfully and thankfully as I may, my doom of sharing in the glass a constant change of customers, and of lying down and rising up with the skeleton allotted to me for my mortal companion.

As always, huge thanks to booksellers and librarians and educators! Now more than ever your determination to keep books like mine available for customers, patrons, and students like yours is so appreciated. Thank you for fighting that fight.

CUSTOMER: Do you have a book with a list of careers? I want to give my daughter some inspiration. BOOKSELLER: Ah, is she applying to university? CUSTOMER: Oh no, not yet. She’s just over there. Sweetheart? (a four year old girl comes over) CUSTOMER: There you are. Now, you talk to the nice lady, and I’m going to find you a book on how to become a doctor or a scientist. What do you think about that? (The girl says nothing) CUSTOMER (to bookseller): Won’t be a sec. (Customer wanders off into non-fiction) BOOKSELLER: So, what’s your name? CHILD: Sarah. BOOKSELLER: Sarah? That’s a beautiful name. CHILD: Thank you. BOOKSELLER: So, Sarah, what do you want to be when you grow up? CHILD: . . . A bumblebee. BOOKSELLER: Excellent.

Waiters have one of the few jobs where their compensation depends on the whims of their customers.

It was grounded in my belief at the time that a business is only as strong as its closest customer relationships, and that what those customers said about our business beyond our four walls would shape our future. I

They’re ice cream cufflinks,” I said brightly. “I know a jeweler on Rue de la Paix who makes customized pieces. The onyx is the soy sauce. The ruby is the cherry, even though you don’t eat it with cherry, but I think the red ties the design together.” It was a half-joke gift, half-sincere. Dante owned dozens of luxury cufflinks, but I wanted to give him something more personal. “Do you like them?” I asked. “I love them.” He removed his current cufflinks and replaced them with the new ones. “Thank you, mia cara.

A restaurant gets the customers it deserves.

Write more thank-you cards, but draw fewer swastikas on them.

Social media is a great tool for putting out fires, but it’s an even better tool for building brand equity and relationships with your customers. Once you stop thinking about it as a tool for shutting customers up, and rather as a tool for encouraging customers to speak up, and for you to speak to them, a whole world of branding and marketing opportunities will unfold.

The customers have input over almost every aspect of the restaurant brand. They build menu items, determine price structures and hours of operation, suggest promotions, and even guest bartend for charity events. How does Joe Sorge dare give such control of his brand over to his customers? Two reasons. The first is that one-to-one relationships make life more fun. The second is that in a Thank You Economy, it pays off. Big. Knowing his customer base has always been a priority for Sorge. The idea that you have to create a welcoming atmosphere in a restaurant is a no-brainer, but at AJ Bombers, online customers get as much attention as anyone sitting at a four-top.

Savvy customers avoid eating out on busy restaurant days, namely holidays and Saturday nights. Hey, the greatest meals I’ve ever had in a restaurant were on a quiet Tuesday or Wednesday evening.

it is easy to imagine the widespread pleasure when in 167 BCE Rome became a tax-free state: the treasury was so overflowing – thanks, in particular, to the spoils from the recent victory over Macedon – that direct taxation of Roman citizens was suspended except in emergencies, although they remained liable to a range of other levies, such as customs dues or a special tax charged on freeing slaves.

Sometimes I forget this insoluble mess and dream: he’ll save me, we’ll travel; we’ll hunt in the deserts, we’ll sleep on the pavements of strange cities, carelessly, without his guilt, without my pain. Or else I’m going to wake up and all the human laws and customs of this world will have changed—thanks to some magical power—or this world, without changing, will let me feel desire and be happy and carefree. What did I want from him who hurt me more than I thought it was possible for two people to hurt each other? I wanted the adventures found in kids’ books. He couldn’t give me these because he wasn’t able to. Whatever did he want from me? I never understood. He told me he was just average: average regrets, average hopes. What do I care about all that average shit that has nothing to do with adventure?

He said when he went to sell a man a flue, he asked first about that man's wife's health and how his children were. He said he had a book that he kept the names of his customers' families and what was wrong with them. A man's wife had cancer, he put her name down in the book and wrote 'cancer' after it and inquired about her every time he went to that man's hardware store until she died; then he scratched out the word 'cancer' and wrote 'dead' there. "And I say thank God when they're dead," the salesman said; "that's one less to remember.

Jubal shrugged. "Abstract design is all right-for wall paper or linoleum. But art is the process of evoking pity and terror, which is not abstract at all but very human. What the self-styled modern artists are doing is a sort of unemotional pseudo-intellectual masturbation. . . whereas creative art is more like intercourse, in which the artist must seduce- render emotional-his audience, each time. These ladies who won't deign to do that- and perhaps can't- of course lost the public. If they hadn't lobbied for endless subsidies, they would have starved or been forced to go to work long ago. Because the ordinary bloke will not voluntarily pay for 'art' that leaves him unmoved- if he does pay for it, the money has to be conned out of him, by taxes or such." "You know, Jubal, I've always wondered why i didn't give a hoot for paintings or statues- but I thought it was something missing in me, like color blindness." "Mmm, one does have to learn to look at art, just as you must know French to read a story printed in French. But in general terms it's up to the artist to use language that can be understood, not hide it in some private code like Pepys and his diary. Most of these jokers don't even want to use language you and I know or can learn. . . they would rather sneer at us and be smug, because we 'fail' to see what they are driving at. If indeed they are driving at anything- obscurity is usually the refuge of incompetence. Ben, would you call me an artists?” “Huh? Well, I’ve never thought about it. You write a pretty good stick.” “Thank you. ‘Artist’ is a word I avoid for the same reasons I hate to be called ‘Doctor.’ But I am an artist, albeit a minor one. Admittedly most of my stuff is fit to read only once… and not even once for a busy person who already knows the little I have to say. But I am an honest artist, because what I write is consciously intended to reach the customer… reach him and affect him, if possible with pity and terror… or, if not, at least to divert the tedium of his hours with a chuckle or an odd idea. But I am never trying to hide it from him in a private language, nor am I seeking the praise of other writers for ‘technique’ or other balderdash. I want the praise of the cash customer, given in cash because I’ve reached him- or I don’t want anything. Support for the arts- merde! A government-supported artist is an incompetent whore! Damn it, you punched one of my buttons. Let me fill your glass and you tell me what is on your mind.

Ash has a huge customized Barbie collection. Aside from Horror Movie Barbie (head lopped halfway off, torn and bloody clothes), Commando Barbie (camouflage bandana, pistol-whipping Ken with toy guns stolen from Josh), there is my personal favorite, Fat Barbie (dressed in a muumuu, sporting extra body girth and a double chin, thanks to the discreet placement of Silly Putty), I think Fat Barbie is genius but Nancy flipped out when she saw her. Our mother, whose statuesque blond Minnesouda beauty makes her look like a Barbie, is a size four on her bloated days.

If it makes you feel any better Tory, they were just as bad when Mia was born. At least you don’t have Sin, Kish, and Damien running around, trying to boil water for no other reason than that’s what someone had told Sin husbands are supposed to do and since Sin doesn’t know how to boil water, he had to micromanage the other two incompetents who’d never done it either. I’m amazed they didn’t band together to kill him during it or burn down the casino. And don’t get me started on my mother trying to murder my husband in the middle of it or her fighting with grandma over whose labors were more painful. Or, (she cast a meaningful glance to Simi,) someone setting my mother’s hair on fire and trying to barbecue her to celebrate the birth.” – Kat “That an old Charonte custom that go back forever ’cause we a really old race of demons who go back even before forever. When a new baby is born you kill off an old annoying family member who gets on everyone’s nerves which for all of us would be the heifer-goddess ’cause the only person who like her be you, Akra-Kat. I know she you mother and all, but sometimes you just gotta say no thank you. You a mean old heifer-goddess who need to go play in tragic and get run over by something big like a steamroller or bus or something else really painful that would hurt her a lot and make the rest of us laugh. Not to mention the Simi barbecue would have been fun too if someone, Akra-Kat, hadn’t stopped the Simi from it. I personally think it would have been a most magnificent gift for the baby. Barbecued heifer-goddess Artemis. Yum! No better meal. Oh then again baby got a delicate constitution and that might give the poor thing indigestion. Artemis definitely give the Simi indigestion and I ain’t even ate her yet.” – Simi

When it first emerged, Twitter was widely derided as a frivolous distraction that was mostly good for telling your friends what you had for breakfast. Now it is being used to organize and share news about the Iranian political protests, to provide customer support for large corporations, to share interesting news items, and a thousand other applications that did not occur to the founders when they dreamed up the service in 2006. This is not just a case of cultural exaptation: people finding a new use for a tool designed to do something else. In Twitter's case, the users have been redesigning the tool itself. The convention of replying to another user with the @ symbol was spontaneously invented by the Twitter user base. Early Twitter users ported over a convention from the IRC messaging platform and began grouping a topic or event by the "hash-tag" as in "#30Rock" or "inauguration." The ability to search a live stream of tweets - which is likely to prove crucial to Twitter's ultimate business model, thanks to its advertising potential - was developed by another start-up altogether. Thanks to these innovations, following a live feed of tweets about an event - political debates or Lost episodes - has become a central part of the Twitter experience. But for the first year of Twitter's existence, that mode of interaction would have been technically impossible using Twitter. It's like inventing a toaster oven and then looking around a year later and discovering that all your customers have, on their own, figured out a way to turn it into a microwave.

Let a Stoic open the resources of man, and tell men they are not leaning willows, but can and must detach themselves; that with the exercise of self-trust, new powers shall appear; that a man is the word made flesh, born to shed healing to the nations, that he should be ashamed of our compassion, and that the moment he acts from himself, tossing the laws, the books, idolatries, and customs out of the window, we pity him no more, but thank and revere him, — and that teacher shall restore the life of man to splendor, and make his name dear to all history.

too aware, even as he says this very proper thank-you, that most people become customers sooner or later, here or at one of the city’s four other fine and not-so-fine sickbays. No one rides for free, and in the end, even the most seaworthy ship goes down, blub-blub-blub. The only way to balance that off, in Hodges’s opinion, is to make the most of every day afloat. But if that’s true, what

I can see where a night with you would indeed be exhausting,” I reply as he rises. “I bet you don’t say please or thank you once.” “Yes, because men who say please and thank you during sex are generally referred to as customers.

I don’t understand this modern custom. We all would have died if everyone was sleeping at night!” “Thank you! Now, they expect us to all feel like we are dying getting to work at seven in the morning.” “Why do they do that? Do they know nothing?

Books, eh?” he said. “And what sort of books, may I ask?” “Look for yourself.” “Thank you, that’s what I mean to do. Books, indeed.” Adam wearily unstrapped and unlocked his suitcase. “Yes,” said the Customs officer menacingly, as though his worst suspicions had been confirmed, “I should just about say you had got some books.” One by one he took the books out and piled them on the counter. A copy of Dante excited his especial disgust. “French, eh?” he said. “I guessed as much, and pretty dirty, too, I shouldn’t wonder. Now just you wait while I look up these here books”—how he said it!—“ in my list. Particularly against books the Home Secretary is. If we can’t stamp out literature in the country, we can at least stop its being brought in from outside.

When the marketing department needed data from Diane’s database, they could use extremely personal information in their mailings to not only customize a sales pitch to that person but also let them know “we care about you so much that we looked up everything we could find about you in real life.” Customers were often so flattered by this gesture that they would send thank-you notes like “How did you find all this out?” or “Who are you people?” or “I have never told anyone this fact, so how did you know?

Servers don’t always remember good tippers, but we sure as hell remember the bad ones. The emotional pain and embarrassment of getting a bad tip burns that customer’s face into our brains—much the same way a trauma fuses the most trivial details surrounding an accident into a victim’s memory.

Joe arrived late again, but cheerful as ever. He told us about dealing with the customer’s FACC. This stood for ‘Fear, Anxiety, Cynicism, and Confusion’. Joe talked us through page four of the bible, regarding the Dichotomy within ‘the Prospect’. This ‘dichotomy’ was between the pospect’s ‘conscience mind’ and his ‘subconscience mind’. The gifted salesman found a link between the two. I waited a little while and then asked if Joe didn’t mean the prospect’s ‘conscious mind and his subconscious mind’. I hoped I’d get a laugh, but nobody noticed, nor was Joe openly thankful to me for the correction.

This workbook is for you to imagine unpleasant situations, and write out a plan for responding,” the manager said. “One of the systems we use is called the LATTE method. We Listen to the customer, Acknowledge their complaint, Take action by solving the problem, Thank them, and then Explain why the problem occurred.

To Move from Woe to Wow with an Unhappy Customer. . . Apologize • Thank your customer for raising the issue. • Apologize sincerely–never argue. • Own the problem, even if it is not your fault. • Show genuine concern in your gestures, posture, and tone of voice. • Take your customer at their word without questioning their motives or integrity.

I know you,” he added, helping to arrange the blanket over my shoulders. “You won’t drop the subject until I agree to check on your cousin, so I’ll do it. But only under one condition.” “John,” I said, whirling around to clutch his arm again. “Don’t get too excited,” he warned. “You haven’t heard the condition.” “Oh,” I said, eagerly. “Whatever it is, I’ll do it. Thank you. Alex has never had a very good life-his mother ran away when he was a baby, and his dad spent most of his life in jail…But, John, what is all this?” I swept my free hand out to indicate the people remaining on the dock, waiting for the boat John had said was arriving soon. I’d noticed some of them had blankets like the one he’d wrapped around me. “A new customer service initiative?” John looked surprised at my change of topic…then uncomfortable. He stooped to reach for the driftwood Typhon had dashed up to drop at his feet. “I don’t know what you mean,” he said, stiffly. “You’re giving blankets away to keep them warm while they wait. When did this start happening?” “You mentioned some things when you were here the last time….” He avoided meeting my gaze by tossing the stick for his dog. “They stayed with me.” My eyes widened. “Things I said?” “About how I should treat the people who end up here.” He paused at the approach of a wave-though it was yards off-and made quite a production of moving me, and my delicate slippers, out of its path. “So I decided to make a few changes.” It felt as if one of the kind of flowers I liked-a wild daisy, perhaps-had suddenly blossomed inside my heart. “Oh, John,” I said, and rose onto my toes to kiss his cheek. He looked more than a little surprised by the kiss. I thought I might actually have seen some color come into his cheeks. “What was that for?” he asked. “Henry said nothing was the same after I left. I assumed he meant everything was much worse. I couldn’t imagine it was the opposite, that things were better.” John’s discomfort at having been caught doing something kind-instead of reckless or violet-was sweet. “Henry talks too much,” he muttered. “But I’m glad you like it. Not that it hasn’t been a lot of added work. I’ll admit it’s cut down on the complaints, though, and even the fighting amongst our rowdier passengers. So you were right. Your suggestions helped.” I beamed up at him. Keeper of the dead. That’s how Mr. Smith, the cemetery sexton, had referred to John once, and that’s what he was. Although the title “protector of the dead” seemed more applicable. It was totally silly how much hope I was filled with by the fact that he’d remembered something I’d said so long ago-like maybe this whole consort thing might work out after all. I gasped a moment later when there was a sudden rush of white feathers, and the bird he’d given me emerged from the grizzly gray fog seeming to engulf the whole beach, plopping down onto the sand beside us with a disgruntled little humph. “Oh, Hope,” I said, dashing tears of laughter from my eyes. Apparently I had only to feel the emotion, and she showed up. “I’m sorry. I didn’t mean to leave you behind. It was his fault, you know.” I pointed at John. The bird ignored us both, poking around in the flotsam washed ashore by the waves, looking, as always, for something to eat. “Her name is Hope?” John asked, the corners of his mouth beginning to tug upwards. “No.” I bristled, thinking he was making fun of me. Then I realized I’d been caught. “Well, all right…so what if it is? I’m not going to name her after some depressing aspect of the Underworld like you do all your pets. I looked up the name Alastor. That was the name of one of the death horses that drew Hades’s chariot. And Typhon?” I glanced at the dog, cavorting in and out of the waves, seemingly oblivious of the cold. “I can only imagine, but I’m sure it means something equally unpleasant.

We must not take everything on our own shoulders; if we did, our successors would have nothing to do but to sleep. We must leave them some problems to solve, and the means with which to solve them—namely, a mighty Army and a mighty Air Force ; and the Army must be taught that, if some cowardly crew of politicians should come to power, then it is the Army's duty to intervene—as the Army in Japan did. As a general principle, I think that a peace which lasts for more than twenty-five years is harmful to a nation. Peoples, like individuals, sometimes need regenerating by a little bloodletting. Our ancestors fought duels. Next came the barber and his bleeding-cups—and now we have the safety razor ! Nobody in the Middle Ages suffered from high blood-pressure—their constant brawls were ample safeguard against it; and in Upper Bavaria they practised the custom of Sunday bloodletting. Now, thanks to the safety razor, the world's bloodpressure is rising. It fills me with shame when I think that I have lost more blood shaving than on the field of battle.

ALEXANDRA To be natural and clean, like the water we drink, love must be free and mutual. But men demand obedience and deny pleasure. Without a new morality, without a radical shift in daily life, there will be no real emancipation. If the revolution is not to be a lie, it must abolish in law and in custom men’s right of property over women and the rigid social norms that are the enemies of diversity. Give or take a word, this is what Alexandra Kollontai, the only woman in Lenin’s cabinet, demanded. Thanks to her, homosexuality and abortion were no longer crimes, marriage was no longer a life sentence, women had the right to vote and to equal pay, and there were free child care centers, communal dining halls, and collective laundries. Years

I wake on the fiction couch deeply hungover, my head cracking, with Rachel telling me to get up. She’s holding my eyelids open like she used to do in high school when we’d stayed up all night talking and then slept through the morning alarm. ‘Get. Up. Henry.’ ‘What time is it? I ask, batting off her hands. ‘It’s eleven. The shop’s been open for an hour. There are customers asking for books I can’t find. George is yelling at a guy called Martin Gamble who’s here to help me create the database. And as a separate issue, Amy’s waiting in the reading garden.’ ‘Amy’s here?’ I sit up and mess my hair around. ‘How do I look?’ ‘I decline to answer on the grounds that technically you’re my boss and I don’t want to start my new job by insulting you.’ ‘Thank you,’ I say. ‘I appreciate that.

The dialogue Tommy composed for the flower shop scene, which flies back and forth like some sort of postmodern 'Who's on First?' sketch, has the super-compresed density of experimental verse: Hi Can I help you Yeah can I have a dozen roses please Oh hi Johnny I didn't know it was you here you go That's me how much is it That'll be eighteen dollars Here you go keep the change hi doggie You're my favorite customer Thanks a lot bye Bye bye

We can't give you any further information," the fairies replied. "Be satisfied, madam, with the assurance that your daughter will be happy." She thanked them very much and did not forget to give them many presents. Although the fairies were quite rich, they always liked people to give them something. Throughout the world this custom has been passed down from that day to our own, and time has not altered it in the least. ("Green Serpent")

She blessed and thanked and praised those bright reflections shimmering down in the pool, and bade them tell her thanks and her praise to Orion, to whom she might not pray. It was thus that Alveric found her, kneeling, bent down in the dark, and reproached her bitterly. She was worshipping the stars, he said, which were there for no such purpose. And she said she was only supplicating their images. We may understand his feelings easily: the strangeness of her, her unexpected acts, her contrariness to all established things, her scorn for custom, her wayward ignorance, jarred on some treasured tradition every day. The more romantic she had been far away over the frontier, as told of by legend and song, the more difficult it was for her to fill any place once held by the ladies of that castle who were versed in all the lore of the fields we know. And Alveric looked for her to fulfil duties and follow customs which were all as new to her as the twinkling stars. But Lirazel felt only that the stars had not their due, and that custom or reason or whatever men set store by should demand that thanks be given them for their beauty; and she had not thanked them even, but had supplicated only their images in the pool. That night she thought of Elfland, where all things were matched with her beauty, where nothing changed and there were no strange customs, and no strange magnificences like these stars of ours to whom none gave their due.

As you enter this place of work please choose to make today a great day. Your colleagues, customers, team members, and you yourself will be thankful. Find ways to play. We can be serious about our work without being serious about ourselves. Stay focused in order to be there when your customers and team members most need you. And should you feel your energy lapsing, try this surefire remedy: Find someone who needs a helping hand, a word of support, or a good ear—and make their day.

OUR WORKPLACE As you enter this place of work please choose to make today a great day. Your colleagues, customers, team members, and you yourself will be thankful. Find ways to play. We can be serious about our work without being serious about ourselves. Stay focused in order to be there when your customers and team members most need you. And should you feel your energy lapsing, try this surefire remedy: Find someone who needs a helping hand, a word of support, or a good ear—and make their day.

Harris is a fellar who like to play ladeda, and he like English customs and thing, he does be polite and say thank you and he does get up in the bus and the tube to let woman sit down, which is a thing even them Englishmen don’t do. And when he dress, you think is some Englishman going to work in the city, bowler and umbrella, and briefcase tuck under the arm, with The Times fold up in the pocket so the name would show, and he walking upright like if is he alone who alive in the world. Only thing, Harris face black.

Harriet turned round, and we both saw a girl walking towards us. She was dark-skinned and thin, not veiled but dressed in a sitara, a brightly coloured robe of greens and pinks, and she wore a headscarf of a deep rose colour. In that barren place the vividness of her dress was all the more striking. On her head she balanced a pitcher and in her hand she carried something. As we watched her approach, I saw that she had come from a small house, not much more than a cave, which had been built into the side of the mountain wall that formed the far boundary of the gravel plateau we were standing on. I now saw that the side of the mountain had been terraced in places and that there were a few rows of crops growing on the terraces. Small black and brown goats stepped up and down amongst the rocks with acrobatic grace, chewing the tops of the thorn bushes. As the girl approached she gave a shy smile and said, ‘Salaam alaikum, ’ and we replied, ‘Wa alaikum as salaam, ’ as the sheikh had taught us. She took the pitcher from where it was balanced on her head, kneeled on the ground, and gestured to us to sit. She poured water from the pitcher into two small tin cups, and handed them to us. Then she reached into her robe and drew out a flat package of greaseproof paper from which she withdrew a thin, round piece of bread, almost like a large flat biscuit. She broke off two pieces, and handed one to each of us, and gestured to us to eat and drink. The water and the bread were both delicious. We smiled and mimed our thanks until I remembered the Arabic word, ‘Shukran.’ So we sat together for a while, strangers who could speak no word of each other’s languages, and I marvelled at her simple act. She had seen two people walking in the heat, and so she laid down whatever she had been doing and came to render us a service. Because it was the custom, because her faith told her it was right to do so, because her action was as natural to her as the water that she poured for us. When we declined any further refreshment after a second cup of water she rose to her feet, murmured some word of farewell, and turned and went back to the house she had come from. Harriet and I looked at each other as the girl walked back to her house. ‘That was so…biblical,’ said Harriet. ‘Can you imagine that ever happening at home?’ I asked. She shook her head. ‘That was charity. Giving water to strangers in the desert, where water is so scarce. That was true charity, the charity of poor people giving to the rich.’ In Britain a stranger offering a drink to a thirsty man in a lonely place would be regarded with suspicion. If someone had approached us like that at home, we would probably have assumed they were a little touched or we were going to be asked for money. We might have protected ourselves by being stiff and unfriendly, evasive or even rude.

The first caller’s avatar appeared in front of me in my support chat room. His name and stats also appeared, floating in the air above him. He had the astoundingly clever name of “HotCock007.” I could see that it was going to be another fabulous day. HotCock007 was a hulking bald barbarian with studded black leather armor and lots of demon tattoos covering his arms and face. He was holding a gigantic bastard sword nearly twice as long as his avatar’s body. “Good morning, Mr. HotCock007,” I droned. “Thank you for calling technical support. I’m tech rep number 338645. How may I help you this evening?” The customer courtesy software filtered my voice, altering its tone and inflection to ensure that I always sounded cheerful and upbeat. “Uh, yeah …” HotCock007 began. “I just bought this bad-ass sword, and now I can’t even use it! I can’t even attack nothing with it. What the hell is wrong with this piece of shit? Is it broke?” “Sir, the only problem is that you’re a complete fucking moron,” I said. I heard a familiar warning buzzer and a message flashed on my display: COURTESY VIOLATION—FLAGS: FUCKING, MORON LAST RESPONSE MUTED—VIOLATION LOGGED

The practice of “tolerance,” in the sense of allowing people to dissent, did not of course exist in any part of Christian Europe in the 1500s. It came into being only centuries later, when some states conceded legal rights to religious minorities. But frontier societies having contact with other cultures, as in the Mediterranean and in Eastern Europe, were in a special category. Spain, like them, was a plural (and therefore in some sense forbearing) society long before toleration became a philosophical issue. The same was true of Transylvania and Poland. “There is nothing new about diversity of religion in Poland,” a Polish Lutheran stated in 1592. “In addition to the Greek Christians among us, pagans and Jews have been known for a long time, and faiths other than Roman Catholic have existed for centuries.”46 It was therefore commonplace, within that plural context, to have toleration without a theory of toleration, because there were legal guarantees for each faith.47 The protection given to the aljamas by Christian lords was by nature contractual: in return for protection, the Muslims and Jews paid taxes. Because there was no unitary political authority in Spain, the nobles felt free to allow their Muslims to observe their own cultural customs long after the Spanish crown had officially abolished the legal existence of Islam (in 1500 in Castile, in 1526 in the crown of Aragon). The development can be seen as inherent in the nature of pre-modern political systems in Europe. Before the advent of the modern (“nation”) state, small autonomous cultural groups could exist without being subjected to persecution, thanks to the protection of local authorities. The coming of the centralizing state, in post-Reformation Europe, removed that protection and aggravated intolerance.

Jim and John are white, and thanks to the vagaries of statistical distribution, average citizens of this country. Contrary to the universal constant of partners, Jim and John are not tall and short, fat and skinny, jaunting into comic dissimilarity. They look alike, and look like a great number of other people. Their fraternity glut the police files of known assailants; they reach for the grocer’s last box of cereal to prevent the next customer from enjoying it, and don’t even like cereal. Banks are full of them, and movie theaters and public transport. The invisible everymen, the true citizens.

The best thing is when a customer comes back and praises the book you recommended. I can’t get enough of that. Boy: I saved my lawn-mowing money to buy this book. Me: I had no idea that kids still did this. Boy: Kids still pull up the couch cushions too. For change. See? He held up a baggie of coins and small bills. Me: I’ll be hornswoggled. Teen Girl: Are you still open? Oh, thank god. I ran here. I promised myself. Me: Promised yourself what? Teen Girl: This book. It is my birthday and this is my present to myself. She holds up Joan Didion’s biography. For the rest of the week I enjoy this moment.

Thank you Neil, and to the givers of this beautiful reward, my thanks from the heart. My family, my agent, editors, know that my being here is their doing as well as mine, and that the beautiful reward is theirs as much as mine. And I rejoice at accepting it for, and sharing it with, all the writers who were excluded from literature for so long, my fellow authors of fantasy and science fiction—writers of the imagination, who for the last 50 years watched the beautiful rewards go to the so-called realists. I think hard times are coming when we will be wanting the voices of writers who can see alternatives to how we live now and can see through our fear-stricken society and its obsessive technologies to other ways of being, and even imagine some real grounds for hope. We will need writers who can remember freedom. Poets, visionaries—the realists of a larger reality. Right now, I think we need writers who know the difference between the production of a market commodity and the practice of an art. Developing written material to suit sales strategies in order to maximize corporate profit and advertising revenue is not quite the same thing as responsible book publishing or authorship. (Thank you, brave applauders.) Yet I see sales departments given control over editorial; I see my own publishers in a silly panic of ignorance and greed, charging public libraries for an ebook six or seven times more than they charge customers. We just saw a profiteer try to punish a publisher for disobedience and writers threatened by corporate fatwa, and I see a lot of us, the producers who write the books, and make the books, accepting this. Letting commodity profiteers sell us like deodorant, and tell us what to publish and what to write. (Well, I love you too, darling.) Books, you know, they’re not just commodities. The profit motive often is in conflict with the aims of art. We live in capitalism. Its power seems inescapable. So did the divine right of kings. Any human power can be resisted and changed by human beings. Resistance and change often begin in art, and very often in our art—the art of words. I have had a long career and a good one. In good company. Now here, at the end of it, I really don’t want to watch American literature get sold down the river. We who live by writing and publishing want—and should demand—our fair share of the proceeds. But the name of our beautiful reward is not profit. Its name is freedom. Thank you.

Our society doesn't allow any foreign objects. I've always suffered because of that," Shiraha said, drinking jasmine tea made with a teabag from the drink bar. I was the one who had gotten the jasmine tea for him since he didn't make any move to get anything for himself. He just sat in silence, and when I placed it in front of him he started drinking it without even saying thank you. "Everyone has to toe the line. Why am I still doing casual work even though I'm in my mid-thirties? Why haven't I ever had a girlfriend? The assholes don't even bat an eyelid when they ask whether I've ever had sex or not. And then they laugh and tell me not to include prostitutes in the count. I don't make trouble for anyone. But they all seem to think nothing of raping me, just because I'm in the minority." I considered him one step short of being a sex offender. But here he was casually likening his own suffering to sexual assault, without sparing a thought for all the trouble he'd caused for women store workers and customers. He seemed to have this odd circuitry in his mind that allowed him to see himself only as the victim, and never the perpetrator, I thought was I watched him. "Really," I said, even wondering whether he made a habit of being self-pitying. "That must be hard.

Manton told me I was one of the first to have it.” “One of the first,” Jackson emphasized. “It appears Lady Celia was the first.” She shot him a warning look. He ignored it. “What Mr. Pinter meant to say,” she said smoothly, “was that Mr. Manton probably tells all his customers that.” “That is not what I meant to say, my lady,” Jackson retorted, unreasonably annoyed. “I said what I meant, and I’d thank you not to put words in my mouth.” “I’d thank you not to provoke m-“ She caught herself, casting a furtive glance at her listening suitors. “Forgive me, sir. I wasn’t trying to ‘put words in your mouth.’” “Of course you were.” He was more than willing to draw her fire if it drove her into showing her real self. “That’s why you spoke as if you could read my thoughts. Which we both know you can’t.” If she could, she’d know that right now he wanted nothing more than to drag her away from these curst gentlemen and kiss every inch of her. “I say, Pinter,” Gabe put in, “you’re awfully argumentative today.” “The word you’re looking for is ‘prickly,’” Celia said, a militant glint in her eye. “Mr. Pinter doesn’t like having a mere woman speaking for him.” That sparked his temper. “I don’t like having anyone , man or woman, speaking for me. I daresay you feel much the same.” She colored but didn’t turn away, her eyes flashing at him.

Deacon met my glare with an impish grin. “Anyway, did you celebrate Valentine’s Day when you were slumming with the mortals?” I blinked. “Not really. Why?” Aiden snorted and then disappeared into one of the rooms. “Follow me,” Deacon said. “You’re going to love this. I just know it.” I followed him down the dimly-lit corridor that was sparsely decorated. We passed several closed doors and a spiral staircase. Deacon went through an archway and stopped, reaching along the wall. Light flooded the room. It was a typical sunroom, with floor-to-ceiling glass windows, wicker furniture, and colorful plants. Deacon stopped by a small potted plant sitting on a ceramic coffee table. It looked like a miniature pine tree that was missing several limbs. Half the needles were scattered in and around the pot. One red Christmas bulb hung from the very top branch, causing the tree to tilt to the right. “What do you think?” Deacon asked. “Um… well, that’s a really different Christmas tree, but I’m not sure what that has to do with Valentine’s Day.” “It’s sad,” Aiden said, strolling into the room. “It’s actually embarrassing to look at. What kind of tree is it, Deacon?” He beamed. “It’s called a Charlie Brown Christmas Tree.” Aiden rolled his eyes. “Deacon digs this thing out every year. The pine isn’t even real. And he leaves it up from Thanksgiving to Valentine’s Day. Which thank the gods is the day after tomorrow. That means he’ll be taking it down.” I ran my fingers over the plastic needles. “I’ve seen the cartoon.” Deacon sprayed something from an aerosol can. “It’s my MHT tree.” “MHT tree?” I questioned. “Mortal Holiday Tree,” Deacon explained, and smiled. “It covers the three major holidays. During Thanksgiving it gets a brown bulb, a green one for Christmas, and a red one for Valentine’s Day.” “What about New Year’s Eve?” He lowered his chin. “Now, is that really a holiday?” “The mortals think so.” I folded my arms. “But they’re wrong. The New Year is during the summer solstice,” Deacon said. “Their math is completely off, like most of their customs. For example, did you know that Valentine’s Day wasn’t actually about love until Geoffrey Chaucer did his whole courtly love thing in the High Middle Ages?” “You guys are so weird.” I grinned at the brothers. “That we are,” Aiden replied. “Come on, I’ll show you your room.” “Hey Alex,” Deacon called. “We’re making cookies tomorrow, since it’s Valentine’s Eve.” Making cookies on Valentine’s Eve? I didn’t even know if there was such a thing as Valentine’s Eve. I laughed as I followed Aiden out of the room. “You two really are opposites.” “I’m cooler!” Deacon yelled from his Mortal Holiday Tree room

Persuasion Alert Self-deprecating humor is an acceptable way to brag. Mentioning a moment of boneheadedness at my former company beats the far more obnoxious “I was a high-level manager at a publishing company that had twenty-three million customers the year I left.” The term du jour for this device: humblebrag. So I’m a lousy prognosticator of bestsellers. In retrospect, however, I can explain why the title was not such a bad idea after all. “South Beach” conjures an image of people—you—in bathing attire. It says vacation, one of the chief reasons people go on a diet. The Rodale editors stimulated an emotion by making readers picture a desirable and highly personal goal: you, in a bathing suit, looking great. So

13 Ways to Make Other People Feel Important 1. Ask people questions about themselves, their interests, their families, their passions and their lives. 2. Catch people doing things right, pat them on the back, and acknowledge them for a job well done. 3. Celebrate their successes. 4. Be lavish in your compliments and sincere in your praise. 5. Be appreciative and say thank you. 6. Listen with genuine interest. 7. Respect their opinions. 8. Encourage people with words of affirmation and validation. 9. Brag about people behind (and in front of) their backs. 10. Make the time and space to be fully present and engaged. 11. Spend quality time together. 12. Share your authentic self and be real. 13. Offer comfort and compassion.

Cheat propped his elbows on his knees and gazed up at Kestrel. He scrutinized her: the long, loosely clasped hands, the folds of her dress. Kestrel’s clothes had mysteriously appeared in the suite’s wardrobe, probably while she had slept, and she was glad. The dueling ensemble had served well enough, but wearing a dress fit for society made Kestrel feel ready for different kinds of battle. “Where is Arin?” Cheat said. “In the mountains.” “Doing what?” “I don’t know. I imagine that, since the Valorian reinforcements will come through the mountain pass, he is analyzing its values and drawbacks as a battleground.” Cheat gave her a gleeful smirk. “Does it bother you, being a traitor?” “I don’t see how I am.” “You just confirmed that the reinforcements will come through the pass. Thank you.” “It’s hardly worth thanking me,” she said. “Almost every useful ship in the empire has been sent east, which means there is no other way into the city. Anyone with brains could figure that out, which is why Arin is in the mountains, and you are here.” A flush began to build under Cheat’s skin. He said, “My feet are dusty.” Kestrel had no idea how to respond to that. “Wash them,” he said. “What?” He took off his boots, stretched out his legs, and leaned back against the bench. Kestrel, who had been quite still, became stone. “It’s Herrani custom for the lady of the house to wash the feet of special guests,” said Cheat. “Even if such a custom existed, it died ten years ago. And I’m not the lady of the house.” “No, you’re a slave. You’ll do as I command.

He did not in the least wish the future Mrs. Newland Archer to be a simpleton. He meant her (thanks to his enlightening companionship) to develop a social tact and readiness of wit enabling her to hold her own with the most popular married women of the 'younger set,' in which it was the recognized custom to attract masculine homage while playfully discouraging it. If he had probed to the bottom of his vanity (as he sometimes nearly did) he would have found there the wish that his wife should be as worldly-wise and eager to please as the married lady whose charms had held his fancy through two mildly agitated years; without, of course, any hint of the frailty which had so nearly marred that unhappy being's life, and had disarranged his own plans for a whole winter. How this miracle of fire and ice was to be created, and to sustain itself in a harsh world, he had never taken the time to think out; but he was content to hold his view without analyzing it, since he knew it was that of all the carefully-brushed, white-waistcoated, buttonhole-flowered gentlemen who succeeded each other in the club box, exchanged friendly greetings with him, and turned their opera-glasses critically on the circle of ladies who were the product of the system. In matters intellectual and artistic Newland Archer felt himself distinctly the superior of these chosen specimens of old New York gentility; he had probably read more, thought more, and even seen a good deal more of the world, than any other man of the number. Singly they betrayed their inferiority; but grouped together they represented 'New York,' and the habit of masculine solidarity made him accept their doctrine in all the issues called moral. He instinctively felt that in this respect it would be troublesome - and also rather bad form - to strike out for himself.

Where the hell were the sales ladies? The ones every store had to help relieve customers of guys with panic stricken eyes and the sudden need to drink away the pain of the credit card swipe. Ah! Nice. A female employee turned towards us and started walking. Thank god someone finally recognized the look of horror. She paused in front of us. "Do you need help?" "Yes!" I damn near shouted in the poor thing's face. She was only around five foot and that was with the tallest red heels I'd ever seen. Her face was clean of makeup except for bright red lipstick. She looked like she knew what she was doing. So I did what any sane man would do. I pushed Amy towards her and said, "Can you dress her?" The ladies eyes narrowed. "That came out wrong." I grumbled. "Can you help her find some clothes? She needs a whole new wardrobe. Shoes, under things." I coughed into my hand and looked away. Bar. Bar. Where was a freaking bar?

I can smell the shrimp broth and garlic! Mmm! It's so good! It's light yet has a deep, full-bodied flavor!" "Whoa! I've been eating all day, but this goes right down!" " Mm! This is the perfect finisher for the day!" "And the topping is the bun's pork filling!" "Yep! Listening to customer requests last night gave me the inspiration to try this out." "Thanks to these noodles, we sold a whole lot more today than yesterday." "Using bun dough to make noodles... how interesting! And to come up with it on the spot too..." "Nah, I didn't really. See, Taiwan already has a noodle dish a lot like it." "...? Dan Zai Noodles!" DAN ZAI NOODLES Originating in Southern Taiwan, it is also known as Tan-tsu noodles or slack season noodles. The broth is generally light and clear, made from seafood stocks like bonito or shrimp. Then oil noodles are added and topped with items like ground pork, green onions, bean sprouts and shrimp. Served in small snack-sized portions, it was created with the idea of being a tasty snack that could be eaten over and over.

Macrinus was a Moor by birth, from [Mauretania] Caesarea, and the son of most obscure parents, so that he was very appropriately likened to the ass that was led up to the palace by the spirit; in particular, one of his ears had been bored in accordance with the custom followed by most of the Moors. But his integrity threw even this drawback into the shade. As for his attitude toward law and precedent, his knowledge of them was not so accurate as his observance of them was faithful. It was thanks to this latter quality, as displayed in his advocacy of a friend's cause, that he had become known to Plautianus, whose steward he then became for a time. Later he came near perishing with his patron, but was unexpectedly saved by the intercession of Cilo, and was appointed by Severus as superintendent of traffic along the Flaminian Way. From Antoninus he first received some brief appointments as procurator, than was made prefect, and discharged the duties of this office in a most satisfactory and just manner, in so far as he was free to follow his own judgment. Book 79 - 11

Haven’t I tired you out yet, darling?” Ian whispered several hours later. “Yes,” she said with an exhausted laugh, her cheek nestled against his shoulder, her hand drifting over his chest in a sleepy caress. “But I’m too happy to sleep for a while yet.” So was Ian, but he felt compelled to at least suggest that she try. “You’ll regret it in the morning when we have to appear for breakfast,” he said with a grin, cuddling her closer to his side. To his surprise, the remark made her smooth forehead furrow in a frown. She tipped her face up to his, opened her mouth as if to ask him a question, then she changed her mind and hastily looked away. “What is it?” he asked, taking her chin between his thumb and forefinger and lifting her face up to his. “Tomorrow morning,” she said with a funny, bemused expression on her face. “When we go downstairs…will everyone know what we have done tonight?” She expected him to try to evade the question. “Yes,” he said. She nodded, accepting that, and turned into his arms. “Thank you for telling me the truth,” she said with a sigh of contentment and gratitude. “I’ll always tell you the truth,” he promised quietly, and she believed him. It occurred to Elizabeth that she could ask him now, when he’d given that promise, if he’d had anything to do with Robert’s disappearance. And as quickly as the thought crossed her mind, she pushed it angrily away. She would not defame their marriage bed by voicing ugly, unfounded suspicions carried to her by a man who obviously had a grudge against all Scots. This morning, she had made a conscious decision to trust him and marry him; now, she was bound by her vows to honor him, and she had absolutely no intention of going back on her own decision or on the vow she made to him in church. “Elizabeth?” “Mmmm?” “While we’re on the subject of truth, I have a confession to make.” Her heart slammed into her ribs, and she went rigid. “What is it?” she asked tautly. “The chamber next door is meant to be used as your dressing room and withdrawing room. I do not approve of the English custom of husband and wife sleeping in separate beds.” She looked so pleased that Ian grinned. “I’m happy to see,” he chuckled, kissing her forehead, “we agree on that.

Those who had fought for what they called the revolution maintained a great pride: the pride of being on the correct side of the front lines. Ten or twelve years later (around the time of our story) the front lines began to melt away, and with them the correct side. No wonder the former supporters of the revolution feel cheated and are quick to seek substitute fronts; thanks to religion they can (in their role as atheists struggling against believers) stand again on the correct side and retain their habitual and precious sense of their own superiority. But to tell the truth, the substitute front was also useful to others, and it will perhaps not be too premature to disclose that Alice was one of them. Just as the directress wanted to be on the correct side, Alice wanted to be on the opposite side. During the revolution they had nationalized her papa's shop, and Alice hated those who had done this to him. But how should she show her hatred? Perhaps by taking a knife and avenging her father? But this sort of thing is not the custom in Bohemia. Alice had a better means for expressing her opposition: she began to believe in God.

Once, on the road, Prim met a meditating sage who had spent most of his life on top of a flat rock. They had black bread and shared some ajash, as was custom. The sage was thankful, as the road was not very frequently traveled in those days and he was very near the point of starvation. During his conversation, he was delighted to learn of Prim’s extensive mastery of Empty Palms and the fifty five earthly purities. Delighted, and as payment for his meal, he taught Prim the meaning of watchfulness. This was the old breathing and cold-atum technique often used by warrior monks in those days. It ran through the following methodology: Build a tower, and make it impregnable. Make every stone so tightly sealed that no insect can squeeze through, no grain of sand can make it inside. Your tower must have no windows or doors. It must not accept passage by friend or foe. No weapon, no act of violence, and not one mote of love may penetrate its stony interior. “Why build the tower this way?” said Prim? “It will make you invincible,” said the sage, “This is the way of Ya-at slave monks. Their skin is like iron, and so are their hearts. They are inured to death and fear. Grief shall never find them, and neither shall weakness.” Prim thought a moment, and came upon a realization, for she was wise, obedient, and an excellent daughter. “If a man built a tower this way, he would quickly starve, no matter how strong he became.” The sage was even more delighted. “Yes,” he said, “There is a better way, and I will teach it to you: Once you have built your tower, you must deconstruct it, brick by brick, stone by stone. You must do it meticulously and carefully, so that while you leave no physical trace of it remaining, your tower is still built in your mind and your heart, ready to spring anew at a moment’s notice. You can enjoy the fresh air, and eat fine meals, and enjoy a good drink with your friends, but all the while your tower remains standing. You are both prisoner and warden. This is the hardest way, but the strongest.” Prim saw the wisdom in this, and quickly made to return to the road, but the sage stopped her before she left. “As you to your earlier remark,” the sage said, “The man who builds his tower but cannot take it apart again – that man is at the pinnacle of his strength. But that man will surely perish.” – Prim Masters the Road

How much are you asking for it?" "It is a durable and dependable storage device. Many of my customers appreciate items that are incognito. With the size and craftsmanship involved, the price should be eighty platinum, but I am only asking for sixty," Vuitton said. Hugo winced. He didn’t have that much. He said, "That might be reasonable for a ring with ten cubic feet of easily accessible space, but this is eight separate storage spaces. That really limits its usefulness. I was thinking twenty-five would be much more reasonable." "I am afraid reason has left you then. I couldn’t part with it for anything less than fifty," the impundulu said haughtily as sparks of lightning danced across his hair. "Ah, I understand. It must have some sentimental value to you. I couldn’t pay more than thirty for it, since I am not a sentimental man," Hugo said. "Storage items never lose value. You can buy this today and your grandson will thank you for it a hundred years from now. Why not pay the forty-five platinum now and invest in your future?" he replied. "My grandson will need to eat. Let me keep five plat for him and I will give you the forty," Hugo said with a smile. "You drive a hard bargain, honored customer. Forty will suffice

Mrs. Indianapolis was in town again. She looked like a can of Sprite in her green and yellow outfit. She always likes to come down to the front desk just to chat. It was 4:04 am and thankfully I was awake and at the front desk when she got off the elevator and walked towards me. 
 “Good morning, Jacob,” she said.
 “My name is Jarod,” I replied.
 “When did you change your name?” “I was born Jarod, and I’ll probably die. Maybe.”
 “You must be new here. You look like a guy named Jacob that used to work at the front desk.”
 “Nope, I’m not new. And there’s no Jacob that’s worked the front desk, nor anybody who looks or looked like me. How can I assist you, Mrs. Indianapolis?”
 “I’d like to inform you that the pool is emitting a certain odor.”
 “What sort of odor?”
 “Bleach.”
 “Ah, that’s what we like to call chlorine. It’s the latest craze in the sanitation of public pools. Between you and me, though, I think it’s just a fad.”
 “Don’t get sassy with me, young man. I know what chlorine is. I expect a clean pool when I go swimming. But what I don’t expect is enough bleach to get the grass stain out of a shirt the size of Kentucky.”
 “That’s not our policy, ma’am. We only use about as much chlorine as it would take to remove a coffee stain the size of Seattle from a light gray shirt the size of Washington.” “Jerry, I don’t usually give advice to underlings, but I’m feeling charitable tonight. So I’ll tell you that if you want to get ahead in life, you have to know when to talk and when not to talk. And for a guy like you, it’d be a good idea if you decided not to talk all the time. Or even better, not to talk at all.”
 “Some people say some people talk too much, and some people, the second some people, say the first some people talk to much and think too little. Who is first and who is second in this case? Well, the customer—that’s you, lady—always comes first.”
 “There you go again with the talking. I’d rather talk to a robot than to you.”
 “If you’d rather talk to a robot, why don’t you just find your husband? He’s got all the personality and charm of a circuit board. Forgive me, I didn’t mean that.”
 “I should hope not!”
 “What I meant to say was fried circuit board. It’d be quite absurd to equate your husband’s banter to a functioning circuit board.”
 “I’m going to have a talk to your manager about your poor guest service.”
 “Go ahead. Tell him that Jerry was rude and see what he says. And by the way, the laundry room is off limits when no lifeguard is on duty.

If our young men miscarry in their first enterprises, they lose all heart. If the young merchant fails, men say he is ruined. If the finest genius studies at one of our colleges, and is not installed in an office within one year afterwards in the cities or suburbs of Boston or New York, it seems to his friends and to himself that he is right in being disheartened, and in complaining the rest of his life. A sturdy lad from New Hampshire or Vermont, who in turn tries all the professions, who  teams it, farms it, peddles, keeps a school, preaches, edits  a newspaper, goes to Congress, buys a township, and so forth, in successive years, and always, like a cat, falls on his feet, is worth a hundred of these city dolls. He walks abreast with his days, and feels no shame in not ‘studying a profession,’ for he does not postpone his life, but lives already. He has not one chance, but a hundred chances. Let a Stoic open the resources of man, and tell men they are not leaning willows, but can and must detach themselves; that with the exercise of self-trust, new powers shall appear; that a man is the word made flesh, born to shed healing to the nations, that he should  be ashamed of our compassion, and that the moment he acts from himself, tossing the laws, the books, idolatries, and customs out of the window, we pity him no more, but thank and revere him, — and that teacher shall restore the life of man to splendor, and make his name dear to all history.

short buzz followed, then silence. “They want to get rid of us,” said Trillian nervously. “What do we do?” “It’s just a recording,” said Zaphod. “We keep going. Got that, computer?” “I got it,” said the computer and gave the ship an extra kick of speed. They waited. After a second or so came the fanfare once again, and then the voice. “We would like to assure you that as soon as our business is resumed announcements will be made in all fashionable magazines and color supplements, when our clients will once again be able to select from all that’s best in contemporary geography.” The menace in the voice took on a sharper edge. “Meanwhile, we thank our clients for their kind interest and would ask them to leave. Now.” Arthur looked round the nervous faces of his companions. “Well, I suppose we’d better be going then, hadn’t we?” he suggested. “Shhh!” said Zaphod. “There’s absolutely nothing to be worried about.” “Then why’s everyone so tense?” “They’re just interested!” shouted Zaphod. “Computer, start a descent into the atmosphere and prepare for landing.” This time the fanfare was quite perfunctory, the voice now distinctly cold. “It is most gratifying,” it said, “that your enthusiasm for our planet continues unabated, and so we would like to assure you that the guided missiles currently converging with your ship are part of a special service we extend to all of our most enthusiastic clients, and the fully armed nuclear warheads are of course merely a courtesy detail. We look forward to your custom in future lives…. Thank you.

Yes,” her boss responded, “one for us and one for the customer.” “I’m sorry, so you are saying that the client is asking for a copy and we need a copy for internal use?” “Actually, I’ll check with the client—they haven’t asked for anything. But I definitely want a copy. That’s just how I do business.” “Absolutely,” she responded. “Thanks for checking with the customer. Where would you like to store the in-house copy? There’s no more space in the file room here.” “It’s fine. You can store it anywhere,” he said, slightly perturbed now. “Anywhere?” she mirrored again, with calm concern. When another person’s tone of voice or body language is inconsistent with his words, a good mirror can be particularly useful. In this case, it caused her boss to take a nice, long pause—something he did not often do. My student sat silent. “As a matter of fact, you can put them in my office,” he said, with more composure than he’d had the whole conversation. “I’ll get the new assistant to print it for me after the project is done. For now, just create two digital backups.” A day later her boss emailed and wrote simply, “The two digital backups will be fine.” Not long after, I received an ecstatic email from this student: “I was shocked! I love mirrors! A week of work avoided!” Mirroring will make you feel awkward as heck when you first try it. That’s the only hard part about it; the technique takes a little practice. Once you get the hang of it, though, it’ll become a conversational Swiss Army knife valuable in just about every professional and social setting.

All of us sit here at this conference and feel secure in our belief that we live in an era beyond this kind of…authoritarian regime change; but what sort of political climate do you think could potentially break apart our current stasis and deliver us back in time, so to speak? Thank you, I am gratified there has been so much interest in our little project. Gilead Studies languished for many years, I suppose those who had lived through those times did not want them resurrected for various reasons including what might have been done to them and what they themselves might have done. But at this distance, we can allow ourselves some perspective. It’s fortunate that is the last question as my voice is giving out. As to your question, in times of peace and plenty, it is hard to remember the conditions that have led to authoritarian regime changes in the past. And it is even harder to suppose that we ourselves would ever make such choices or allow them to be made. But when there is a perfect storm and collapse of the established order is in the works precipitated by environmental stresses that lead to food shortages, economic factors such as unrest due to unemployment, a social structure that is top heavy with too much wealth being concentrated among too few, then scapegoats are sought and blamed, fear is rampant, and there is pressure to trade what we think of as liberty for what we think of as safety. And, when the birth rate of any society is low enough to create an aging shrinking population, then commercial and military authorities will become alarmed. Their customer base and their recruitment base will be in jeopardy and there will be extreme pressure on women of childbearing age to make up the population deficit, thus our handmaid and her tale.

Did he suggest taking you for a walk in the moonlight?" "How did you know?" Virginia sighed. "That's what he does. I think it's a kind of challenge for him-to see if he can get young women to let him steal a kiss. If he succeeds..." She trailed off with a frown. "If he succeeds, then what?" Celia prodded. "Frankly, I'm not sure. That's as far as the girls ever get in complaining to me about him. First, they tell me he kissed them and it was like communing on some 'ethereal plane.'" She snorted. "Then they protest that they were sure he loved them. And then they start crying. It all goes downhill from there." "You don't think he actually-" "No!" She chewed on her lip. "That is, I don't think so. It's hard to know with Pierce. He's so unpredictable." Her gaze met Celia's. "But I'd hate to think of him getting you off alone and attempting-" "You needn't worry about that," Celia said. "That's what I have Betty for." "Betty?" Celia reached into her reticule and pulled out her ladies' pocket pistol. Virginia leapt back. "Oh, my word! Does your family know you carry that around?" "I doubt it. I don't think they'd approve." "I should say not!" Virginia surveyed it curiously. "Is it loaded?" "Only with powder. There's no ball." "Thank heaven for that. Still, aren't you worried it will go off by itself?" "No. It has two protections to keep it from firing accidentally. I made sure of that when I purchased it." She hefted the pistol. "I've been told that ladies of the evening use this sort of gun to frighten customers who try to hurt them." "Told by whom?" "My gunsmith, of course." "How on earth did you find a gunsmith?" Celia shrugged. "Gabe introduced me to his." Virginia rolled her eyes. "You and my husband are mad, I swear." "I suppose we are." With a faint smile, she stroked the pearl handle. "I learned how to shoot from him.

[I]t is now common to describe racial and ethnic diversity as one of America’s greatest strengths. It is therefore easy to forget that this is a change in thinking that dates back only to perhaps the 1970s. For most of their history Americans preferred sameness to diversity. In 1787, in the second of The Federalist Papers, John Jay gave thanks that “Providence has been pleased to give this one connected country to one united people, a people descended from the same ancestors, speaking the same language, professing the same religion, attached to the same principles of government, very similar in their manners and customs . . . .” Thomas Jefferson was suspicious of the diversity that even white immigrants would bring: 'In proportion to their numbers, they will share with us the legislation. They will infuse into it their spirit, warp and bias its directions, and render it a heterogeneous, incoherent, distracted mass. . . . Suppose 20 millions of republican Americans thrown all of a sudden into France, what would be the condition of that kingdom? It would be more turbulent, less happy, less strong. We believe that the addition of half a million foreigners to our present numbers would produce a similar effect here.' Alexander Hamilton shared his suspicions: 'The opinion is . . . correct, that foreigners will generally be apt to bring with them attachments to the persons they have left behind; to the country of their nativity, and to its particular customs and manners . . . . The influx of foreigners must, therefore, tend to produce a heterogeneous compound; to change and corrupt the national spirit; to complicate and confound public opinion; to introduce foreign propensities.' The United States nevertheless did permit immigration, but only of Europeans, and they were to turn their backs on past loyalties. As John Quincy Adams explained to a German nobleman: “They must cast off the European skin, never to resume it.

THE DEMANDS MADE by a work of this nature upon the generosity of specialists are very numerous, and the Editor would be wanting in all title to the generous treatment he has received were he not willing to make the fullest possible acknowledgment of his indebtedness. His thanks are due in the first place to the scholarly and accomplished Bahadur Shah, baggage elephant 174 on the Indian Register, who, with his amiable sister Pudmini, most courteously supplied the history of ‘Toomai of the Elephants’ and much of the information contained in ‘Servants of the Queen’. The adventures of Mowgli were collected at various times and in various places from a multitude of informants, most of whom desire to preserve the strictest anonymity. Yet, at this distance, the Editor feels at liberty to thank a Hindu gentleman of the old rock, an esteemed resident of the upper slopes of Jakko, for his convincing if somewhat caustic estimate of the national characteristics of his caste–the Presbytes. Sahi, a savant of infinite research and industry, a member of the recently disbanded Seeonee Pack, and an artist well known at most of the local fairs of Southern India, where his muzzled dance with his master attracts the youth, beauty, and culture of many villages, have contributed most valuable data on people, manners, and customs. These have been freely drawn upon, in the stories of ‘Tiger-Tiger!’ ‘Kaa’s Hunting’, and ‘Mowgli’s Brothers’. For the outlines of ‘Rikki-tikki-tavi’ the Editor stands indebted to one of the leading herpetologists of Upper India, a fearless and independent investigator who, resolving ‘not to live but know’, lately sacrificed his life through over-application to the study of our Eastern Thanatophidia. A happy accident of travel enabled the Editor, when a passenger on the Empress of India, to be of some slight assistance to a fellow-voyager. How richly his poor services were repaid, readers of the ‘White Seal’ may judge for themselves.

Indeed, it’s a virtue for a scientist to change their mind. The biologist Richard Dawkins recounts his experience of ‘a respected elder statesman of the Zoology Department at Oxford’ who for years had: passionately believed, and taught, that the Golgi Apparatus (a microscopic feature of the interior of cells) was not real: an artefact, an illusion. Every Monday afternoon it was the custom for the whole department to listen to a research talk by a visiting lecturer. One Monday, the visitor was an American cell biologist who presented completely convincing evidence that the Golgi Apparatus was real. At the end of the lecture, the old man strode to the front of the hall, shook the American by the hand and said – with passion – “My dear fellow, I wish to thank you. I have been wrong these fifteen years.” We clapped our hands red … In practice, not all scientists would [say that]. But all scientists pay lip service to it as an ideal – unlike, say, politicians who would probably condemn it as flip-flopping. The memory of the incident I have described still brings a lump to my throat.25 This is what people mean when they talk about science being ‘self-correcting’. Eventually, even if it takes many years or decades, older, incorrect ideas are overturned by data (or sometimes, as was rather morbidly noted by the physicist Max Planck, by all their stubborn proponents dying and leaving science to the next generation). Again, that’s the theory. In practice, though, the publication system described earlier in this chapter sits awkwardly with the Mertonian Norms, in many ways obstructing the process of self-correction. The specifics of this contradiction – between the competition for grants and clamour for prestigious publications on the one hand, and the open, dispassionate, sceptical appraisal of science on the other – will become increasingly clear as we progress through the book. 25. Richard Dawkins, The God Delusion (London: Bantam Books, 2006): pp. 320–21.

Cultivating loyalty is a tricky business. It requires maintaining a rigorous level of consistency while constantly adding newness and a little surprise—freshening the guest experience without changing its core identity.” Lifetime Network Value Concerns about brand fickleness in the new generation of customers can be troubling partly because the idea of lifetime customer value has been such a cornerstone of business for so long. But while you’re fretting over the occasional straying of a customer due to how easy it is to switch brands today, don’t overlook a more important positive change in today’s landscape: the extent to which social media and Internet reviews have amplified the reach of customers’ word-of-mouth. Never before have customers enjoyed such powerful platforms to share and broadcast their opinions of products and services. This is true today of every generation—even some Silent Generation customers share on Facebook and post reviews on TripAdvisor and Amazon. But millennials, thanks to their lifetime of technology use and their growing buying power, perhaps make the best, most active spokespeople a company can have. Boston Consulting Group, with grand understatement, says that “the vast majority” of millennials report socially sharing and promoting their brand preferences. Millennials are talking about your business when they’re considering making a purchase, awaiting assistance, trying something on, paying for it and when they get home. If, for example, you own a restaurant, the value of a single guest today goes further than the amount of the check. The added value comes from a process that Chef O’Connell calls competitive dining, the phenomenon of guests “comparing and rating dishes, photographing everything they eat, and tweeting and emailing the details of all their dining adventures.” It’s easy to underestimate the commercial power that today’s younger customers have, particularly when the network value of these buyers doesn’t immediately translate into sales. Be careful not to sell their potential short and let that assumption drive you headlong into a self-fulfilling prophecy. Remember that younger customers are experimenting right now as they begin to form preferences they may keep for a lifetime. And whether their proverbial Winstons will taste good to them in the future depends on what they taste like presently.

cap to scratch his bald head. ‘Well, you won’t miss the veg because I’ll be bringing you some every week now. I’ve always got plenty left over and I’d rather give it to you than see it waste.’ He gave a rumbling laugh. ‘I caught that young Tommy Barton digging potatoes from Percy’s plot this mornin’. Give ’im a cuff round ’is ear but I let him take what he’d dug. Poor little bugger’s only tryin’ to keep his ma from starvin’; ain’t ’is fault ’is old man got banged up for robbin’, is it?’ Tilly Barton, her two sons Tommy and Sam and her husband, lived almost opposite the Pig & Whistle. Mulberry Lane cut across from Bell Lane and ran adjacent to Spitalfields Market, and the folk of the surrounding lanes were like a small community, almost a village in the heart of London’s busy East End. Tilly and her husband had been good customers for Peggy until he lost his job on the Docks. It had come as a shock when he’d been arrested for trying to rob a little corner post office and Peggy hadn’t seen Tilly to talk to since; she’d assumed it was because the woman was feeling ashamed of what her husband had done. ‘No, of course not.’ Peggy smiled at him. A wisp of her honey-blonde hair had fallen across her face, despite all her efforts to sweep it up under a little white cap she wore for cooking. ‘I didn’t realise Tilly Barton was in such trouble. I’ll take her a pie over later – she won’t be offended, will she?’ ‘No one in their right mind would be offended by you, Peggy love.’ ‘Thank you, Jim. Would you like a cup of coffee and a slice of apple pie?’ ‘Don’t mind a slice of that pie, but I’ll take it for my docky down the allotment if that’s all right?’ Peggy assured him it was and wrapped a generous slice of her freshly cooked pie in greaseproof paper. He took it and left with a smile and a promise to see her next week just as her husband entered the kitchen. ‘Who was that?’ Laurence asked as he saw the back of Jim walking away. ‘Jim Stillman, he brought the last of the stuff from Percy’s allotment.’ Peggy’s eyes brimmed and Laurence frowned. ‘I don’t know what you’re upset for, Peggy. Percy was well over eighty. He’d had a good life – and it wasn’t even as if he was your father…’ ‘I know. He was a lot older than Mum but…Percy was a good stepfather to me, and wonderful to Mum when she was so ill after we lost Walter.’ Peggy’s voice faltered, because it still hurt her that her younger brother had died in the Great War at the tender age of seventeen. The news had almost destroyed their mother and Peggy thought of those dark days as the worst of her

It felt like fate when I first encountered the automated trading system that promised to transform small investments into substantial wealth over time. The marketing was aggressive, bombarding my social media feeds with images of people lounging on exotic beaches, driving fancy cars, and celebrating their newfound financial freedom. WhatsApp info:+12723328343 As a recent college graduate struggling to make ends meet, I was desperate for a way out of my financial rut, and the allure of easy money was too tempting to ignore. On a whim, I decided to take the plunge. I borrowed from my meager savings and even took out a small loan to fund my excitement. The rush I felt when signing up was like nothing I had ever experienced—an intoxicating thrill, like hopping onto a rollercoaster at full speed. At first, everything seemed to be going exactly as promised. My investment seemed to grow almost overnight, doubling and tripling in value.  My skepticism began to fade, replaced by a sense of confidence and hope for the future. I even shared my success with friends and family, excitedly telling them about the platform that was going to change my life. I imagined a future free from financial worries, a life of luxury and freedom, all thanks to this “revolutionary” trading system. But soon, a familiar sense of unease began to settle in. What had been an impressive surge in profits suddenly plateaued, and I found myself facing unexpected hurdles when trying to withdraw my funds. Pop-up messages about my “account needing an upgrade” and “market tightening” explained away the issues, but the discomfort grew. Still, I convinced myself that success required patience and continued to hold out hope that the system would recover. As weeks turned into months, my investment continued to dwindle. The once-promising account balance plummeted, and each attempt to reach customer support went unanswered. The promises of easy wealth had turned into an unsettling nightmare. Email info: Adwarerecoveryspecialist@auctioneer. net Desperate for answers, I began scouring the internet for any information or advice. That’s when I stumbled across reviews of ADWARE RECOVERY SPECIALIST , a service that seemed to specialize in helping people like me recover lost funds from fraudulent platforms. I felt a glimmer of hope as I read about others who had managed to retrieve their investments with the help of ADWARE RECOVERY SPECIALIST. Perhaps, after all, there was still a way out of this mess. I reached out to their team, and to my relief, they were able to assist me in recovering a portion of the money I thought I had lost for good. ADWARE RECOVERY SPECIALIST gave me the guidance and support I needed to navigate this complicated process, helping me regain control of a situation that had seemed hopeless. Their professionalism and expertise allowed me to salvage what I could, and for that, I am incredibly grateful.

Any prize off this bottom row,” the guy tells us, walking away to a waiting customer. “You did it!” I jump down off the counter and wrap my arms around his neck. “You won me a prize!” “Thank fuck.” His arms wrap around me. “I was starting to worry for a moment there. Felt like I was losing my man card.” I reach up on my tiptoes and kiss his lips. “Never. And thank you.” I tip my head back to look into his face. His hands slide down my back to my ass, and he gives it a squeeze. “Go pick your prize, Boston.” Leaving Liam, I head back to the counter and lean over, looking at the bottom row of prizes. I see all kinds of crap here, including really cheap-looking stuffed animals and dolls. I definitely do not want a doll. They freak me out. Then, I spy this sad-looking odd toy. Reaching over, I grab it. Liam comes up behind me as I right myself. His chest is pressed to my back. “Is that a…fucking knitted jellyfish?” I turn my head to look up at him. He’s squinting at the toy I’ve picked up. I look back down at it in my hands, and I think he’s right. It is a knitted jellyfish toy. “I think so.” It’s white and pink and looks like a little princess jellyfish. And the more I look at it, the cuter it becomes…in a weird knitted jellyfish way. “She looks like a jellyfish princess,” I say. “It looks like a piece of shit.” “Hey! You’ll hurt her feelings.” I jab him in the arm. Then, I hug her. “I shall call her Squishy, and she shall be mine.” I laugh, meeting Liam’s blank expression. “Finding Nemo? No?” I say. Liam slowly shakes his head, looking at me like I’ve lost my mind. “Okay, makes sense. You were probably too old to watch it when it first came out—you know, when I was still in diapers and you were out serenading teenage girls with the Backstreet Boys—hey!” I squeal when he digs me in the ribs with his fingers. “We’ll watch Nemo later, and then you’ll get the reference.” I turn to the guy. “I’ll take Squishy,” I tell him, holding the stuffed animal up. “Okay, what’s next?” I hook my arm through Liam’s, holding Squishy to my chest. “Hook a Duck.” “Hook a what?” I give him a confused look. “Duck.” “And what’s Hook a Duck?” “You don’t know what Hook a Duck is?” Liam looks appalled. “No…but I feel like I should.” “You should.” “What’s so special about it?” “Well, nothing special per se, but it’s like a rite of passage. Every kid plays Hook a Duck when they come to the fair.” “Hate to break it to you, Hunter, but we’re not kids.” “Maybe not. But it’s your first time at a fair in England, and you have to play.” Liam grabs my hand and sets off, I assume, in search of this Hook a Duck game. We find one a few minutes later, and it’s closed. All shut up with the tarpaulin covering the booth. “It’s closed. Never mind,” I say to him. I start to walk away, but Liam tugs me back by the hand he’s holding. “Like a little thing like it being closed is going to stop us from playing.” He gives me a grin and drops my hand. I watch as he unhooks the tarpaulin at the bottom and lifts it just enough so that he can sneak in underneath it. “Hunter, what are you doing?” I hiss. He ducks his head back out. “Come on,” he whispers, holding the material up for me to go under. “I’m not going in there.” “Yes you are. Now hurry the fuck up, or you’ll get me arrested for breaking into a Hook a Duck tent,” he whispers. “Ugh,” I complain.

He glanced down at the movie poster art that had been skillfully airbrushed not his custom apron, thanks to Lani's interesting assistant, Dre. He had thought the eclectic collection clever and a fitting contribution to the tone the show was trying to strike, being set in a cupcakery, and featuring its whimsical owner. 'Whimsical she might be,' Baxter thought, 'but when it comes to smoldering sensuality, even Marilyn Monroe in her movie star prime doesn't hold a candle to little Miss Snow White.' He'd been attracted to her drive, her focus, her steady demeanor and steadier hand. She'd been steel wrapped in sunshine, a dependable beacon of light he could rely on and trust in his always loud, rushed, chaotic world. Now he looked at her, with the warm, buttery, bakery sweet scents filling the air, accented with rich, dark, chocolate undertones... and all he could think about was adding the taste of her to the mix.

Now the nation’s largest billboard company, Clear Channel Outdoor Inc., is bringing customized pop-up ads to the interstate. Its Radar program, up and running in Boston and 10 other US cities, uses data AT&T Inc. collects on 130 million cellular subscribers, and from two other companies, PlaceIQ Inc. and Placed Inc., which use phone apps to track the comings and goings of millions more. Clear Channel knows what kinds of people are driving past one of their billboards at 6:30 p.m. on a Friday—how many are Dunkin’ Donuts regulars, for example, or have been to three Red Sox games so far this year. It can then precisely target ads to them.

TripAdvisor has always been a top-funnel platform, not a bottom-funnel one. Now, thanks to a new feed-oriented design, fresh content from over a thousand influencers and Facebook integration, it (finally) takes a step back in the customer journey: no longer a OTA / metasearch engine /review site hybrid, therefore, but an inspirational site for curious travelers

While I struggled with the menu, a handsome middle-aged guy from a nearby table came over to help. "You like sashimi? Cooked fish? Sushi?" he asked. His English was excellent. He was originally from Okinawa, he said, and a member of Rotary International. I know nothing about the Rotarians except that it's a service organization; helping befuddled foreigners order food in bars must fall within its definition of charitable service. Our service-oriented neighbor helped us order pressed sweetfish sushi, kisu fish tempura, and butter-sauteed scallops. Dredging up a vague Oishinbo memory, I also ordered broiled sweetfish, a seasonal delicacy said to taste vaguely of melon. While we started in on our sushi, our waitress- the kind of harried diner waitress who would call customers "hon" in an American restaurant- delivered a huge, beautiful steamed flounder with soy sauce, mirin, and chunks of creamy tofu. "From that guy," she said, indicating the Rotarian samaritan. We retaliated with a large bottle of beer for him and his friend (the friend came over to thank us, with much bowing). What would happen at your neighborhood bar if a couple of confused foreigners came in with a child and didn't even know how to order a drink? Would someone send them a free fish? I should add that it's not exactly common to bring children to an izakaya, but it's not frowned upon, either; also, not every izakaya is equally welcoming. Some, I have heard, are more clubby and are skeptical of nonregulars, whatever their nationality. But I didn't encounter any places like that. Oh, how was the food? So much of the seafood we eat in the U.S., even in Seattle, is previously frozen, slightly past its prime, or both. All of the seafood at our local izakaya was jump-up-and-bite-you fresh. This was most obvious in the flounder and the scallops. A mild fish, steamed, lightly seasoned, and served with tofu does not sound like a recipe for memorable eating, but it was. The butter-sauteed scallops, meanwhile, would have been at home at a New England seaside shack. They were served with a lettuce and tomato salad and a dollop of mayo. The shellfish were cooked and seasoned perfectly. I've never had a better scallop.

Thank the heavens above for Mrs. Hopkins, Lauren thought. If she didn't watch Kristen before and after school every day, she couldn't have taken that job at Woodlawn Industries as a customer service representative. She'd still be waitressing and paying baby- sitters top money just to make ends meet. At least now, she had a chance to make something for herself and Kristen. The Woodlawn position offered her the chance for advancement and training she never would have gotten if she'd remained at the restaurant she'd worked at since leaving home.

Dear David, thank you so much for your painstakingly meticulous writing and this impressive labour of love you have shared with us. You are a troubadour, guide, poet, sage and companion on an incredibly fantastic yet humbling and sobering journey through many realms, without and within." - Jason Crooks, Amazon customer

Threadless is a T-shirt company founded by people with expertise in information technology services, web design, and consulting. Their business model involves holding weekly design contests open to outside participants, printing only T-shirts with the most popular designs, and selling them to their large and growing customer base. Threadless doesn’t need to hire artistic talent, since skilled designers compete for prizes and prestige. It doesn’t need to do marketing, since eager designers contact their friends to solicit votes and sales. It doesn’t need to forecast sales, since voting customers have already announced what numbers they will buy. By outsourcing production, Threadless can also minimize its handling and inventory costs. Thanks to this almost frictionless model, Threadless can scale rapidly and easily, with minimal structural restrictions.

Customers don’t get convinced because we start being unconvinced about convincing them, percentage of rejection becomes zero when we start our sales pitch with confidence. Say it with confidence & get an understanding audience, and most importantly, when you get successful do not hesitate to thank the customer for choosing something which you made them choose, make it look like their victory because when they feel good about their choice – they will keep coming back.

You just happen to be our ten thousandth customer," I lied, "and this is our special thank-you." I slid the bakery box across the counter to him. "Hmmmmm. Usually, I prefer to be number one, but I guess I can make an exception this time." He grinned. "What's in here?" He snapped the red-and-white -striped string on the white bakery box and opened the lid. A little greedy, too, I thought. Wanted to enjoy life now. He downed the cupcake in two bites- all moist devil's food with a dark truffle center, spread with a white-chocolate-and-coffee frosting I made with confectioner's sugar, the easy kind of buttercream. He grabbed a napkin to wipe the crumbs from his lips. "That was some cupcake, Cupcake." And I knew I had gotten him right. Strong, dark, and handsome chocolate truffle- that masculine "shoulder to lean on" fix that women loved. Risk-taking devil's food. Gregarious white chocolate, because it's boring alone, but good with almost any other ingredient. And take-charge coffee.

Media City, Dubai, UAE – Kazema Portable Toilets, one of the leading suppliers of plastic portable toilets, GRP portable toilets and sinks, and other portable sanitation equipment today, this week excitedly announced they have been named a finalist for their entry into the “RSA Customer Focus of the Year Award’ at the Gulf Capital SME Awards 2017. With all portable products being made from high quality, durable materials that can withstand the demands of sanitation, Kazema Portable Toilets carries a wide variety of ancillary products and accessories designed to assist business owners in earning more. Now in its 6th year as a regarded small to mid-sized business recognition awards ceremony, the SME Awards proudly identify startups, innovative SMES with exemplary products and services, SMEs which invest in their employees’ environment and customer strategy, and also the visionary entrepreneurs at the helm. “We’ve created a portable solution that is compatible with any business looking to add depth, expansion, and productivity to their operation,” said Raj, Founder and Owner of Kazema Portable Toilets. “We provide our clients with professional support worldwide that enables them to supply clients locally with our product, as well as harness it for widespread exportation.” Recognized for their high-stock, ready-to-use durable product today, Kazema Portable Toilets is one of the front-runners for their SME awards category. Kazema beat out hundreds in the category to be regarded as a finalist for their entrepreneurial solution to a problem every person encounters daily. “We are passionate about our work here at Kazema Portable Toilets, and we are honored to be named a finalist in such a reputable competition,” said Raj. “We want to thank SME for the recognition, and look forward to winning our category.

Insurance is expected to be revolutionized thanks to blockchain technology. The technology can streamline the user experience by using smart contracts that can automate policies depending on the customer’s circumstances. It means that insurance claims could be made through the blockchain without the need for talking with an intermediary. One app known as Dyanmis uses the blockchain to manage supplementary unemployment insurance. Based on peer-to-peer technology, it uses the social media network, LinkedIn, to help confirm the identity and employment status of its customers. Another such app is Inchain, which is a decentralized insurance platform that reduces the associated risks of losses of crypto-assets in the event of cyber-attacks or online hacking.

Review and reread your work before you hit send, post, or publish. Thankfully, many of the social media channels allow you to edit what you have created after they have been posted. However, there will be times when what you send out will be un-retractable. In some cases, they are there forever. So choose your words wisely!

Even with my focused intention to be eloquent and reflect perfect grammar, syntax, and punctuation in my writing, I still flub up occasionally. Thank heavens for spell check, auto-correct, and the brilliance of my amazing editor Elizabeth Dixon. None of us is perfect, but our editing needs to be as thorough as possible if we hope to make a great impression.

In our digital world today, handwritten notes are an “old school” way to make people feel important. Email is easy and Facebook birthday messages are now the norm, however, taking that extra step makes your efforts extra special. Whether it is a thank you note, birthday greeting, or a card of congratulations, taking the time to extend this personal consideration makes a person feel like you care. Be the surprise in someone’s day and make them feel important.

After September 11, there were customers who sent checks to Southwest Airlines to show their support. One note that accompanied a check for $1,000 read, “You’ve been so good to me over the years, in these hard times I wanted to say thank you by helping you out.” The checks that Southwest Airlines received were certainly not enough to make any significant impact on the company’s bottom line, but they were symbolic of the feeling customers had for the brand. They had a sense of partnership. The loyal behavior of those who didn’t send money is almost impossible to measure, but its impact has been invaluable over the long term, helping Southwest to maintain its position as the most profitable airline in history.

Thank you for bringing me home. My heart will sing a song of friendship when I think of you, Hunter--for always into the horizon.” He gestured toward the stallion. “You will take him. He is strong and swift. He will carry you back to Comanche land, eh?” “Oh, no! I couldn’t. He’s yours!” “He walks a new way now. You are his good friend.” Tears sprang to her eyes. “I will never return to Comancheria, Hunter. Please, keep your horse.” “You keep. He is my gift to you, Blue Eyes.” Words eluded Loretta. Before she thought it through, she rose on her tiptoes and pressed her lips against his in what she intended to be a quick kiss of farewell. Hunter had heard of this strange tosi tivo custom called kissing. The thought of two people pressing their open mouths together had always disgusted him. Loretta was a different matter, however. Before she could pull away, he captured her face between his hands and tipped her head back to nibble lightly at her mouth. To learn the taste of her. And to remember. As inexpert as he was, when his mouth touched hers, a wave of heat zigzagged through him, pooling like fire low in his belly. Her lips were soft and full, as sweet as warm penende, honey. She gasped, and when she did, he dipped his tongue past her teeth to taste her moistness, which was even sweeter and made him think of other sweet places he would like to taste. Hunter at last understood why the tosi tivo liked kissing. She clutched his wrists and leaned away from him. He drew back and smiled, his palms still framing her face. Her large eyes shone as blue as the sky above them, startled and wary, just as they had so many times those first few days. She was like his mother’s beadwork, beautiful on the outside, a confusing tangle on the inside. Would he never understand her? “Good-bye, Hunter.” Reluctantly he released her and watched her lead the horse down the hill. At the base of the slope she turned and looked back. Their gazes met and held. Then she turned toward home and broke into a trot, the horse trailing behind her. Hunter shook his head. Only a White Eyes would walk when she had a perfectly good horse to ride.

Does it bother you that your girlfriend is a heartless bitch?” the next customer asked. And just like that, her smile withered away to nothing. This was the response she’d expected. Had experienced before she got smart and stopped checking her social media accounts. The ball of anxiety in her stomach that had started to calm began to twist and turn and bounce around the small space again. “Excuse me.” Donovan’s voice carried through the room, quite forceful in its intensity, snaring the attention of all occupants. Jada laid a hand on his bare forearm. “It’s okay.” “No, actually it’s not. No one talks about my girlfriend that way.” Jada’s jaw unhinged itself from her face and fell straight to the floor. She couldn’t hear anything else over the buzzing in her head. When she stumbled out of her stupor a few seconds later, Donovan was marching the woman to the door and gently but firmly pushing her out the door while the other customers cheered. Well, the ones who weren’t recording the spectacle. He came back and held up his hand for silence. Such a principal move, but kinda cool. And so fucking hot. “Thanks, everyone, but the applause isn’t necessary. We’re happy to serve anyone who wants a cupcake and a photo, but I won’t tolerate rudeness.” His message was received loud and clear. For the next thirty minutes, they sold cupcakes to very eager, but polite customers.

Extensive background in public accounting. I can also stand on my head!" Too many E-numbers. "I perform my job with effortless efficiency, effectiveness, efficacy, and expertise." There are not too many of them about. "Personal: Married 20 years; own a home, along with a friendly mortgage company." The first rule of projects is: You don't talk about projects. "My intensity and focus are at inordinately high levels, and my ability to complete projects on time is unspeakable." Learning a language. "Exposure to German for two years, but many words are inappropriate for business." Congratulations! "Accomplishments: Completed 11 years of high school."  No really, how is your memory? "Excellent memory; strong math aptitude; excellent memory; effective management skills; and very good at math." I think bricks would work better personally, but hey go for it. "Personal Goal: To hand-build a classic cottage from the ground up using my father-in-law. To be fair the job on offer was to play Snow White in a Christmas production. "Thank you for your consideration. Hope to hear from you shorty!" . Very I would say. "Enclosed is a ruff draft of my resume." Delete. "I saw your ad on the information highway, and I came to a screeching halt." Then why attach it? "Please disregard the attached resume -- it is terribly out of date." Lone wolf. "It's best for employers that I not work with people.

Things in the kitchen were, thankfully, going according to plan. Ginny's hands moved at a gratifying pace over the stove. She deftly controlled the four burners to simmer sauces with ease. A pair of solid wooden cutting boards were positioned at her elbow, piled with minced garlic, leafy herbs, and fresh root vegetables. A beautiful cut of Angus beef rested on the counter, coming to room temperature and marinating in rich juices. An elevated twist on a white chocolate cheesecake chilled on the packed refrigerator shelf. All in all, she had planned a fabulous meal. This was how Ginny had always envisioned Mesquite running, smooth and well staffed, with happy guests at the table and herself at the helm. If she thought about it hard enough, which she rarely had time to do, Ginny would say this evening was damn near perfection. Feeling sentimental, she allowed herself a pour from the bottle of chilled Oregon pinot noir in the refrigerator. She wiped her fingers clean with a nearby tea towel and watched as the golden evening light filtered through the windows, illuminating the translucent burgundy liquid in her glass. This is how it should be, she thought to herself. Happy customers in the other room, her daughter and her sister all under one roof, and a warm place to call home. She'd be content if she knew it could last.