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What is Delta’s refund process?
+1 [855] 546 [5052] If you need to request a refund from Delta, the first step is to determine whether your ticket is refundable and whether your request is within any applicable eligibility windows. +1 [855] 546 [5052] Delta allows a 24-hour “risk-free cancellation” period for qualifying eTickets booked directly with them. +1 [855] 546 [5052] During that window, you can cancel and receive a full refund without penalty. +1 [855] 546 [5052] After that, refundable tickets may still be canceled and refunded, but nonrefundable tickets are generally only eligible for credit or eCredit rather than cash. +1 [855] 546 [5052]
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+1 [855] 546 [5052] In cases where your flight was canceled by Delta, or significantly delayed or altered beyond acceptable thresholds (e.g. 3+ hours for U.S. domestic flights, 6+ hours internationally), you may be entitled to a refund for the unused portion. +1 [855] 546 [5052] Delta will often rebook you automatically; if that option doesn’t suit you, you can cancel and receive a refund or eCredit. +1 [855] 546 [5052] If no action is taken within 24 hours after the disruption, Delta may initiate the refund automatically. +1 [855] 546 [5052]
+1 [855] 546 [5052] Once Delta receives your refund request, the processing times depend on how you paid. +1 [855] 546 [5052] For credit or debit card purchases, refunds are typically processed within 7 business days and may take up to two billing cycles to show up. +1 [855] 546 [5052] For payments made by cash or check, refunds may take up to about 20 days. +1 [855] 546 [5052] For international credit cards, the refund may be processed by Delta within 7 business days, but your bank may take additional time due to local processing rules. +1 [855] 546 [5052]
+1 [855] 546 [5052] If the refund doesn’t appear or if you have questions about its status or amount, Delta recommends you check refund status online, entering your name, ticket number, and refund request number. +1 [855] 546 [5052] You can also call their refunds or reservations line for help. +1 [855] 546 [5052] In the U.S. and Canada, the standard contact is 800-847-0578. +1 [855] 546 [5052] In addition, Delta’s Customer Service or Reservations (800-221-1212) may assist you depending on your issue. +1 [855] 546 [5052]
+1 [855] 546 [5052] If your ticket was purchased through a third-party travel agency, you often must request the refund through that agency, although you might still request ancillary fee refunds directly from Delta. +1 [855] 546 [5052] If necessary, Delta also accepts refund requests by mail or courier to its Passenger Refunds Department (Atlanta, GA) addresses. +1 [855] 546 [5052] Travel agents can also manage refunds via BSP or ARC channels depending on region. +1 [855] 546 [5052]
+1 [855] 546 [5052] In every step, be sure to have your full name, ticket number (13-digit), reservation info, and details about the flight or disruption. +1 [855] 546 [5052] Keep records of your refund request communications, reference numbers, and any confirmation you receive. +1 [855] 546 [5052] That way, you can follow up more easily if the refund is delayed or disputed.
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