Confidentiality At Work Quotes

No one understands and appreciates the American Dream of hard work leading to material rewards better than a non-American.

I've long believed that good food, good eating, is all about risk. Whether we're talking about unpasteurized Stilton, raw oysters or working for organized crime 'associates,' food, for me, has always been an adventure

Assume the worst. About everybody. But don't let this poisoned outlook affect your job performance. Let it all roll off your back. Ignore it. Be amused by what you see and suspect. Just because someone you work with is a miserable, treacherous, self-serving, capricious and corrupt asshole shouldn't prevent you from enjoying their company, working with them or finding them entertaining.

Boundaries—You respect my boundaries, and when you’re not clear about what’s okay and not okay, you ask. You’re willing to say no. Reliability—You do what you say you’ll do. At work, this means staying aware of your competencies and limitations so you don’t overpromise and are able to deliver on commitments and balance competing priorities. Accountability—You own your mistakes, apologize, and make amends. Vault—You don’t share information or experiences that are not yours to share. I need to know that my confidences are kept, and that you’re not sharing with me any information about other people that should be confidential. Integrity—You choose courage over comfort. You choose what is right over what is fun, fast, or easy. And you choose to practice your values rather than simply professing them. Nonjudgment—I can ask for what I need, and you can ask for what you need. We can talk about how we feel without judgment. Generosity—You extend the most generous interpretation possible to the intentions, words, and actions of others. Self-trust is often a casualty

All despotism is bad; but the worst is that which works with the machinery of freedom.

Lying in bed and smoking my sixth or seventh cigarette of the morning, I'm wondering what the hell I'm going to do today. Oh yeah, I gotta write this thing. But that's not work, really, is it? It feels somehow shifty and . . . dishonest, making a buck writing.

The Ecuadorian, Mexican, Dominican and Salvadorian cooks I've worked with over the years make most CIA-educated white boys look like clumsy, sniveling little punks. In

So you want to be a chef? You really, really, really want to be a chef? If you've been working in another line of business, have been accustomed to working eight-to-nine-hour days, weekends and evenings off, holidays with the family, regular sex with your significant other; if you are used to being treated with some modicum of dignity, spoken to and interacted with as a human being, seen as an equal — a sensitive, multidimensional entity with hopes, dreams, aspirations and opinions, the sort of qualities you'd expect of most working persons — then maybe you should reconsider what you'll be facing when you graduate from whatever six-month course put this nonsense in your head to start with.

When a job applicant starts telling me how Pacific Rim-job cuisine turns him on and inspires him, I see trouble coming. Send me another Mexican dishwasher anytime. I can teach him to cook. I can't teach character. Show up at work on time six months in a row and we'll talk about red curry paste and lemon grass. Until then, I have four words for you: 'Shut the fuck up.

This same gag is used by pastry chefs to swirl chocolate or raspberry sauce through creme anglaise and allows them to charge you another three bucks a plate for two seconds of work that you could easily train a chimp to do. But.

Our appetite for the secret, thought Arendt, is dangerously political. Totalitarianism removes the difference between private and public not just to make individuals unfree, but also to draw the whole society away from normal politics and toward conspiracy theories. Rather than defining facts or generating interpretations, we are seduced by the notion of hidden realities and dark conspiracies that explain everything. As we learned from these email bombs, this mechanism works even when what is revealed is of no interest. The revelation of what was once confidential becomes the story itself.

Treating Abuse Today 3(4) pp. 26-33 TAT: No. I don't know anymore than you know they're not. But, I'm talking about boundaries and privacy here. As a therapist working with survivors, I have been harassed by people who claim to be affiliated with the false memory movement. Parents and other family members have called or written me insisting on talking with me about my patients' cases, despite my clearly indicating I can't because of professional confidentiality. I have had other parents and family members investigate me -- look into my professional background -- hoping to find something to discredit me to the patients I was seeing at the time because they disputed their memories. This isn't the kind of sober, scientific discourse you all claim you want.

Never try to explain a 5-by-7 vision to someone with a 3-by-5 experience. It rarely works out the way you’d like it to.

you'd never never never again work for that manipulative, Machiavellian psychopath. And he'd get you back on the team, often with a gesture as simple and inexpensive as a baseball cap or a T-shirt. The timing was what did it, that he knew. He knew just when to apply that well-timed pat on the back, the strangled and difficult-for-him 'Thank you for your good work' appreciation of your labors.

He could tell when the bullying, the relentless sarcasm, the constant, all-encompassing vigilance had become too exhausting. When one of his people was fed up with staying awake at night anticipating his likes and dislikes, was sick of charting his mood swings, was tired of feeling demeaned and beaten down after being asked, for instance, to clean out the grease trap, was ready to burst into tears and quit, then suddenly Bigfoot would appear with court side seats for a play-off game, a restaurant warm-up jacket (given out only to Most Honored Veterans), or a present for the wife or girlfriend — something thoughtful like a Movado watch. He always waited until the last possible second, when you were ready to shave your head, climb a tower and start gunning down strangers, when you were ready to strip off your clothes and run barking into the street, to scream to the world that you'd never never never again work for that manipulative, Machiavellian psychopath. And he'd get you back on the team, often with a gesture as simple and inexpensive as a baseball cap or a T-shirt. The timing was what did it, that he knew. He knew just when to apply that well-timed pat on the back, the strangled and difficult-for-him 'Thank you for your good work' appreciation of your labors.

Boundaries—You respect my boundaries, and when you’re not clear about what’s okay and not okay, you ask. You’re willing to say no. Reliability—You do what you say you’ll do. At work, this means staying aware of your competencies and limitations so you don’t overpromise and are able to deliver on commitments and balance competing priorities. Accountability—You own your mistakes, apologize, and make amends. Vault—You don’t share information or experiences that are not yours to share. I need to know that my confidences are kept, and that you’re not sharing with me any information about other people that should be confidential. Integrity—You choose courage over comfort. You choose what is right over what is fun, fast, or easy. And you choose to practice your values rather than simply professing them. Nonjudgment—I can ask for what I need, and you can ask for what you need. We can talk about how we feel without judgment. Generosity—You extend the most generous interpretation possible to the intentions, words, and actions of others.

All of the administrative methods used in professional circles- confidentiality, whatever else is in vogue- are just tools. Tools that governing bodies can deploy, under the guise of fairness. Some of the most corrupt organisations I have worked with have the most finely developed guidelines that they work to. These guidelines gives them more rope to hang their victims.

Premature examination of his files might ruin his private, undefined Plan. Somewhere in the ultimate curlicues of his mind, there was a Plan. Given time, given enough confidential material, he would succeed in knitting the entire quarrelsome world into a single net of conspiracy in which there were no antagonists, merely millions of men working, unknown to one another, for the same end; and there would be no more war.

the KGB was working hard to try to ensure that Thatcher lost the 1983 general election. In the eyes of the Kremlin, Thatcher was “the Iron Lady”—a nickname intended as an insult by the Soviet army newspaper that coined it, but one in which she reveled—and the KGB had been organizing “active measures” to undermine her ever since she came to power in 1979, including the placing of negative articles with sympathetic left-wing journalists. The KGB still had contacts on the left, and Moscow clung to the illusion that it might be able to influence the election in favor of the Labour Party, whose leader, after all, was still listed in KGB files as a “confidential contact.” In an intriguing harbinger of modern times, Moscow was prepared to use dirty tricks and hidden interference to swing a democratic election in favor of its chosen candidate.

To want to own a restaurant can be a strange and terrible affliction. What causes such a destructive urge in so many otherwise sensible people? Why would anyone who has worked hard, saved money, often been successful in other fields, want to pump their hard-earned cash down a hole that statistically, at least, will almost surely prove dry? Why venture into an industry with enormous fixed expenses (...), with a notoriously transient and unstable workforce, and highly perishable inventory of assets? The chances of ever seeing a return on your investment are about one in five. What insidious spongi-form bacteria so riddles the brains of men and women that they stand there on the tracks, watching the lights of the oncoming locomotive, knowing full well it will eventually run over them? After all these years in the business, I still don't know.

The things about you I appreciate May seem indelicate: I'd like to find you in the shower And chase the soap for half an hour. I'd like to have you in my power And see your eyes dilate. I'd like to have your back to scour And other parts to lubricate. Sometimes I feel it is my fate To chase you screaming up a tower Or make you cower By asking you to differentiate Nietzsche from Schopenhauer. I'd like successfully to guess your weight And win you at a fête. I'd like to offer you a flower. I like the hair upon your shoulders, Falling like water over boulders. I like the shoulders too: they are essential. Your collar-bones have great potential (I'd like your particulars in folders Marked Confidential). I like your cheeks, I like your nose, I like the way your lips disclose The neat arrangement of your teeth (Half above and half beneath) In rows. I like your eyes, I like their fringes. The way they focus on me gives me twinges. Your upper arms drive me berserk. I like the way your elbows work. On hinges … I like your wrists, I like your glands, I like the fingers on your hands. I'd like to teach them how to count, And certain things we might exchange, Something familiar for something strange. I'd like to give you just the right amount And get some change. I like it when you tilt your cheek up. I like the way you not and hold a teacup. I like your legs when you unwind them. Even in trousers I don't mind them. I like each softly-moulded kneecap. I like the little crease behind them. I'd always know, without a recap, Where to find them. I like the sculpture of your ears. I like the way your profile disappears Whenever you decide to turn and face me. I'd like to cross two hemispheres And have you chase me. I'd like to smuggle you across frontiers Or sail with you at night into Tangiers. I'd like you to embrace me. I'd like to see you ironing your skirt And cancelling other dates. I'd like to button up your shirt. I like the way your chest inflates. I'd like to soothe you when you're hurt Or frightened senseless by invertebrates. I'd like you even if you were malign And had a yen for sudden homicide. I'd let you put insecticide Into my wine. I'd even like you if you were Bride Of Frankenstein Or something ghoulish out of Mamoulian's Jekyll and Hyde. I'd even like you as my Julian Or Norwich or Cathleen ni Houlihan. How melodramatic If you were something muttering in attics Like Mrs Rochester or a student of Boolean Mathematics. You are the end of self-abuse. You are the eternal feminine. I'd like to find a good excuse To call on you and find you in. I'd like to put my hand beneath your chin, And see you grin. I'd like to taste your Charlotte Russe, I'd like to feel my lips upon your skin I'd like to make you reproduce. I'd like you in my confidence. I'd like to be your second look. I'd like to let you try the French Defence And mate you with my rook. I'd like to be your preference And hence I'd like to be around when you unhook. I'd like to be your only audience, The final name in your appointment book, Your future tense.

In 1994, Friedman wrote a memo marked “Very Confidential” to Raymond, Mortimer, and Richard Sackler. The market for cancer pain was significant, Friedman pointed out: four million prescriptions a year. In fact, there were three-quarters of a million prescriptions just for MS Contin. “We believe that the FDA will restrict our initial launch of OxyContin to the Cancer pain market,” Friedman wrote. But what if, over time, the drug extended beyond that? There was a much greater market for other types of pain: back pain, neck pain, arthritis, fibromyalgia. According to the wrestler turned pain doctor John Bonica, one in three Americans was suffering from untreated chronic pain. If that was even somewhat true, it represented an enormous untapped market. What if you could figure out a way to market this new drug, OxyContin, to all those patients? The plan would have to remain secret for the time being, but in his memo to the Sacklers, Friedman confirmed that the intention was “to expand the use of OxyContin beyond Cancer patients to chronic non-malignant pain.” This was a hugely audacious scheme. In the 1940s, Arthur Sackler had watched the introduction of Thorazine. It was a “major” tranquilizer that worked wonders on patients who were psychotic. But the way the Sackler family made its first great fortune was with Arthur’s involvement in marketing the “minor” tranquilizers Librium and Valium. Thorazine was perceived as a heavy-duty solution for a heavy-duty problem, but the market for the drug was naturally limited to people suffering from severe enough conditions to warrant a major tranquilizer. The beauty of the minor tranquilizers was that they were for everyone. The reason those drugs were such a success was that they were pills that you could pop to relieve an extraordinary range of common psychological and emotional ailments. Now Arthur’s brothers and his nephew Richard would make the same pivot with a painkiller: they had enjoyed great success with MS Contin, but it was perceived as a heavy-duty drug for cancer. And cancer was a limited market. If you could figure out a way to market OxyContin not just for cancer but for any sort of pain, the profits would be astronomical. It was “imperative,” Friedman told the Sacklers, “that we establish a literature” to support this kind of positioning. They would suggest OxyContin for “the broadest range of use.” Still, they faced one significant hurdle. Oxycodone is roughly twice as potent as morphine, and as a consequence OxyContin would be a much stronger drug than MS Contin. American doctors still tended to take great care in administering strong opioids because of long-established concerns about the addictiveness of these drugs. For years, proponents of MS Contin had argued that in an end-of-life situation, when someone is in a mortal fight with cancer, it was a bit silly to worry about the patient’s getting hooked on morphine. But if Purdue wanted to market a powerful opioid like OxyContin for less acute, more persistent types of pain, one challenge would be the perception, among physicians, that opioids could be very addictive. If OxyContin was going to achieve its full commercial potential, the Sacklers and Purdue would have to undo that perception.

Do you always play this hard to get?" "I wish I could afford to play hard to get. You women have wised up a lot in the last decade or so. None of my old lines work anymore." "You mean 'wanna get naked' doesn't have women falling all over you?" Mac peered at her over the top of the menu. "Hey, that's my best one." "I'd hate to hear your worst." Yeah, you would. He set the menu down and leaned in as though about to say something confidential. "I crash and burn a lot." Mac and Rachel.

My attitude toward woman’s wretched position in society and my ideas about all the changes necessary there, were interesting to you, weren’t they, in so far as they made for literature? That my particular emotional orientation, in wrenching myself free from patterned standardized feminine feelings, enabled me to do some passably good work with poetry—all that was fine, wasn’t it—something for you to sit up and take notice of! And you saw in one of my first letters to you (the one you had wanted to make use of, then, in the Introduction to your Paterson) an indication that my thoughts were to be taken seriously, because that too could be turned by you into literature, as something disconnected from life. But when my actual personal life crept in, stamped all over with the very same attitudes and sensibilities and preoccupations that you found quite admirable as literature—that was an entirely different matter, wasn’t it? No longer admirable, but, on the contrary, deplorable, annoying, stupid, or in some other way unpardonable; because those very ideas and feelings which make one a writer with some kind of new vision, are often the very same ones which, in living itself, make one clumsy, awkward, absurd, ungrateful, confidential where most people are reticent, and reticent where one should be confidential, and which cause one, all too often, to step on the toes of other people’s sensitive egos as a result of one’s stumbling earnestness or honesty carried too far.

back-scratching of liquor licenses, the netherworld of trash removal, linen, grease disposal. And with every dime you've got tied up in your new place, suddenly the drains in your prep kitchen are backing up with raw sewage, pushing hundreds of gallons of impacted crap into your dining room; your coke-addled chef just called that Asian waitress who's working her way through law school a chink, which ensures your presence in court for the next six months; your bartender is giving away the bar to under-age girls from Wantagh, any one of whom could then crash Daddy's Buick into a busload of divinity students, putting your liquor license in peril, to say the least; the Ansel System could go off, shutting down your kitchen in the middle of a ten-thousand-dollar night; there's the ongoing struggle with rodents and cockroaches, any one of which could crawl across the Tina Brown four-top in the middle of the dessert course; you just bought 10,000 dollars-worth of shrimp when the market was low, but the walk-in freezer just went on the fritz and naturally it's a holiday weekend, so good luck getting a service call in time; the dishwasher just walked out after arguing with the busboy, and they need glasses now on table seven; immigration is at the door for a surprise inspection of your kitchen's Green Cards; the produce guy wants a certified check or he's taking back the delivery; you didn't order enough napkins for the weekend — and is that the New York Times reviewer waiting for your hostess to stop flirting and notice her?

A long-time associate, Beth, who likes to refer to herself as the 'Grill Bitch', excelled at putting loudmouths and fools into their proper place. She refused to behave any differently than her male co-workers: she'd change in the same locker area, dropping her pants right alongside them. She was as sexually aggressive, and as vocal about it, as her fellow cooks, but unlikely to suffer behavior she found demeaning. One sorry Moroccan cook who pinched her ass found himself suddenly bent over a cutting board with Beth dry-humping him from behind, saying, 'How do you like it, bitch?' The guy almost died of shame — and never repeated that mistake again. Another female line cook I had the pleasure of working with arrived at work one morning to find that an Ecuadorian pasta cook had decorated her station with some particularly ugly hard-core pornography of pimply-assed women getting penetrated in every orifice by pot-bellied guys with prison tattoos and back hair. She didn't react at all, but a little later, while passing through the pasta man's station, casually remarked. 'Jose, I see you brought in some photos of the family. Mom looks good for her age.

In 1953, Dwight D. Eisenhower returned from his inaugural parade and entered the White House for the first time as president late in the evening. As he walked into the Executive Mansion, his chief usher handed Eisenhower two letters marked “Confidential and Secret” that had been sent to him earlier in the day. Eisenhower’s reaction was swift: “Never bring me a sealed envelope,” he said firmly. “That’s what I have a staff for.” How snobbish, right? Had the office really gone to his head already? Not at all. Eisenhower recognized the seemingly insignificant event for what it was: a symptom of a disorganized, dysfunctional organization. Not everything needed to run through him. Who was to say that the envelope was even important? Why hadn’t anyone screened it? As president, his first priority in office was organizing the executive branch into a smooth, functioning, and order-driven unit, just like his military units had been—not because he didn’t want to work himself, but because everyone had a job and he trusted and empowered them to do it. As his chief of staff later put it, “The president does the most important things. I do the next most important things.

Let’s look at the seven elements. Some are very straightforward and some require unpacking, which I’ll do after the list. Boundaries: You respect my boundaries, and when you’re not clear about what’s okay and not okay, you ask. You’re willing to say no. Reliability: You do what you say you’ll do. At work, this means staying aware of your competencies and limitations so you don’t overpromise and are able to deliver on commitments and balance competing priorities. Accountability: You own your mistakes, apologize, and make amends. Vault: You don’t share information or experiences that are not yours to share. I need to know that my confidences are kept, and that you’re not sharing with me any information about other people that should be confidential. Integrity: You choose courage over comfort. You choose what is right over what is fun, fast, or easy. And you choose to practice your values rather than simply professing them. Nonjudgment: I can ask for what I need, and you can ask for what you need. We can talk about how we feel without judgment. We can ask each other for help without judgment. Generosity: You extend the most generous interpretation possible to the intentions, words, and actions of others.

Inarguably, a successful restaurant demands that you live on the premises for the first few years, working seventeen-hour days, with total involvement in every aspect of a complicated, cruel and very fickle trade. You must be fluent in not only Spanish but the Kabbala-like intricacies of health codes, tax law, fire department regulations, environmental protection laws, building code, occupational safety and health regs, fair hiring practices, zoning, insurance, the vagaries and back-alley back-scratching of liquor licenses, the netherworld of trash removal, linen, grease disposal. And with every dime you've got tied up in your new place, suddenly the drains in your prep kitchen are backing up with raw sewage, pushing hundreds of gallons of impacted crap into your dining room; your coke-addled chef just called that Asian waitress who's working her way through law school a chink, which ensures your presence in court for the next six months; your bartender is giving away the bar to under-age girls from Wantagh, any one of whom could then crash Daddy's Buick into a busload of divinity students, putting your liquor license in peril, to say the least; the Ansel System could go off, shutting down your kitchen in the middle of a ten-thousand-dollar night; there's the ongoing struggle with rodents and cockroaches, any one of which could crawl across the Tina Brown four-top in the middle of the dessert course; you just bought 10,000 dollars-worth of shrimp when the market was low, but the walk-in freezer just went on the fritz and naturally it's a holiday weekend, so good luck getting a service call in time; the dishwasher just walked out after arguing with the busboy, and they need glasses now on table seven; immigration is at the door for a surprise inspection of your kitchen's Green Cards; the produce guy wants a certified check or he's taking back the delivery; you didn't order enough napkins for the weekend — and is that the New York Times reviewer waiting for your hostess to stop flirting and notice her?

There is always drama, and sometimes comedy, involved. Ghosts are people, haunted by unhappy memories, and incapable of escaping by themselves from the vicious net of emotional entanglements. It’s not a good idea for a ghost hunter to be afraid of anything, because fear attracts undesirables even among the Unseen. An authoritative and positive position is quite essential with both medium and ghost. Sometimes, these “entities” or visitors in temporary control of the medium’s speech mechanism like their newly found voice so much, they don’t want to leave. That’s when the firm orders of the Investigator alone send them out of the medium’s body. There are dangers involved in this work, but only for the amateur. For a good psychic researcher does know how to rid the medium of unwanted entities. If all this sounds like a medieval text to you, hold your judgment. You may not have seen a “visitor” take over a Sensitive’s body, and “operate” it the way you might operate a car! But I have, and other researchers have, and when the memories are those of the alleged ghost, and certainly not those of the medium, then you can’t dismiss such things as fantastic! Too much disbelieving is just as unscientific as too much believing. Even though the lady in T. S. Eliot’s Confidential Clerk says blandly, “I don’t believe in facts,” I do. Facts—come to think of it—are the only things I really do believe in.

There was another inspiring moment: a rough, choppy, moonlit night on the water, and the Dreadnaught's manager looked out the window suddenly to spy thousands of tiny baitfish breaking the surface, rushing frantically toward shore. He knew what that meant, as did everyone else in town with a boat, a gaff and a loaf of Wonder bread to use as bait: the stripers were running! Thousands of the highly prized, relatively expensive striped bass were, in a rare feeding frenzy, suddenly there for the taking. You had literally only to throw bread on the water, bash the tasty fish on the head with a gaff and then haul them in. They were taking them by the hundreds of pounds. Every restaurant in town was loading up on them, their parking lots, like ours, suddenly a Coleman-lit staging area for scaling, gutting and wrapping operations. The Dreadnaught lot, like every other lot in town, was suddenly filled with gore-covered cooks and dishwashers, laboring under flickering gaslamps and naked bulbs to clean, wrap and freeze the valuable white meat. We worked for hours with our knives, our hair sparkling with snowflake-like fish scales, scraping, tearing, filleting. At the end of the night's work, I took home a 35-pound monster, still twisted with rigor. My room-mates were smoking weed when I got back to our little place on the beach and, as often happens on such occasions, were hungry. We had only the bass, some butter and a lemon to work with, but we cooked that sucker up under the tiny home broiler and served it on aluminum foil, tearing at it with our fingers. It was a bright, moonlit sky now, a mean high tide was lapping at the edges of our house, and as the windows began to shake in their frames, a smell of white spindrift and salt saturated the air as we ate. It was the freshest piece of fish I'd ever eaten, and I don't know if it was due to the dramatic quality the weather was beginning to take on, but it hit me right in the brainpan, a meal that made me feel better about things, made me better for eating it, somehow even smarter, somehow . . . It was a protein rush to the cortex, a clean, three-ingredient ingredient high, eaten with the hands. Could anything be better than that?

Dr. Zackson’s is a licensed clinical psychologist in Greenwich, CT and New York City, and her practice is in a private, confidential, therapeutic setting. She has modeled her practice in the style of an ‘old-time’ family practitioner, with the goal of getting to know you beyond presenting issue taking into account family, work, and financial constraints. She will customize therapy to best suit your needs, and will ultimately help you to become your own therapist by learning how to better deal with the challenges that come up in your life. Services:- * Therapy Trauma * Therapy social anxiety * Therapy Depression * Therapy for anxiety * Therapist Nyc Judith zackson * Psychologist Nyc Judith zackson * Psychologist Greenwich * Therapist Greenwich

Many professionals have to sign gagging clauses or face the sack if they speak out. The social worker and therapist was familiar with the scare that revelation brings to the survivor. […] We are in this story. It isn't ours, but we are in it nonetheless, not least because of the viscous campaign which has followed us over the last ten years. Any organisation with which we work may receive correspondence from the accused adults’ and ‘false memory’ movements. Some of these propagandists are confidentially dominating the professional and political arguments using new information technology to spread what we consider to be smears, innuendo and misinformation. P8 (refers to authors Beatrix Campbell & Judith Jones – a journalist and a social worker/therapist)

We had only the bass, some butter and a lemon to work with, but we cooked that sucker up under the tiny home broiler and served it on aluminum foil, tearing at it with our fingers. It was a bright, moonlit sky now, a mean high tide was lapping at the edges of our house, and as the windows began to shake in their frames, a smell of white spindrift and salt saturated the air as we ate. It was the freshest piece of fish I'd ever eaten, and I don't know if it was due “to the dramatic quality the weather was beginning to take on, but it hit me right in the brainpan, a meal that made me feel better about things, made me better for eating it, somehow even smarter, somehow . . . It was a protein rush to the cortex, a clean, three-ingredient ingredient high, eaten with the hands. Could anything be better than that?

THE 12 COMMANDMENTS OF BOSSES’ DIRTY WORK How to Implement Tough Decisions in Effective and Humane Ways Do not delay painful decisions and actions; hoping the problem will go away or that someone else will do your dirty work rarely is an effective path. Assume that you are clueless, or at least have only a dim understanding, of how people judge you and the dirty work that you do. Implement tough decisions as well as you can – even if they strike you as wrong or misguided. Or get out of the way and let someone else do it. Do everything possible to communicate to all who will be affected how distressing events will unfold, so they can predict when bad things will (and will not) happen to them. Explain early and often why the dirty work is necessary. Look for ways to give employees influence over how painful changes happen to them, even when it is impossible to change what will happen to them. Never humiliate, belittle, or bad-mouth people who are the targets of your dirty work. Ask yourself and fellow bosses to seriously consider if the dirty work is really necessary before implementing it. Just because all your competitors do it, or you have always done it in the past, does not mean it is wise right now. Do not bullshit or lie to employees, as doing so can destroy their loyalty and confidence, along with your reputation. Keep your big mouth shut. Divulging sensitive or confidential information can harm employees, your organization, and you, too. Refrain from doing mean-spirited things to exact personal revenge against employees who resist or object to your dirty work. Do not attempt dirty work if you lack the power to do it right, no matter how necessary it may seem.

First, I assessed their combat skills. Aeneas performed surprisingly well for a son of Aphrodite; I expected him to be a lover, not a fighter, and yet he actually knew how to use his sword as a sword rather than as a fashion accessory. The other demigods had some work to do. Atalanta seemed to think all training matches had to be fought to the death. She also referred to her classmates as dirty, stupid men, which made team-building difficult. Achilles spent his entire time in combat defending his right heel, an unusual manoeuvre that baffled me until I found out about his childhood dip in the River Styx. I tried to tell the boy to wear iron-shod boots rather than sandals, but he simply wouldn’t listen. As for Asclepius, in one-on-one melees he had an off-putting habit of darting in and feeling his opponent’s forehead for signs of fever.

No doubt Mr Grimes was personally an advocate for the return of Mr Vavasor, and would do all in his power to prevent the re-election of the young Lord Kilfenora, whose father, the Marquis of Bunratty, had scattered that six thousand pounds among the electors and non-electors of Chelsea; but his main object was that money should be spent. “‘Tain’t altogether for myself,” he said to a confidential friend in the same way of business; “I don’t get so much on it. Perhaps sometimes not none. May be I’ve a bill agin some of those gents not paid this werry moment. But it’s the game I looks to. If the game dies away, it’ll never be got up again; — never. Who’ll care about elections then? Anybody’d go and get hisself elected if we was to let the game go by!” And so, that the game might not go by, Mr Grimes was now present in Mr George Vavasor’s rooms.

The critical point is that thousands of people are swept into the criminal justice system every year pursuant to the drug war without much regard for their guilt or innocence. The police are allowed by the courts to conduct fishing expeditions for drugs on streets and freeways based on nothing more than a hunch. Homes may be searched for drugs based on a tip from an unreliable, confidential informant who is trading the information for money or to escape prison time. And once swept inside the system, people are often denied attorneys or meaningful representation and pressured into plea bargains by the threat of unbelievably harsh sentences—sentences for minor drug crimes that are higher than many countries impose on convicted murderers. This is the way the roundup works, and it works this way in virtually every major city in the United States.

I'll generally take a standup mercenary who takes pride in his professionalism over an artist any day. When I hear 'artist', I think of someone who doesn't think it necessary to show up at work on time. More often than not their efforts, convinced as they are of their own genius, are geared more to giving themselves a hard-on than satisfying the great majority of dinner customers. Personally, I'd prefer to eat food that tastes good and is an honest reflection of its ingredients, than a 3-foot-tall caprice constructed from lemon grass, lawn trimmings, coconuts and red curry. You could lose an eye trying to eat that. When a job applicant starts telling me how Pacific Rim-job cuisine turns him on and inspires him, I see trouble coming. Send me another Mexican dishwasher anytime. I can teach him to cook. I can't teach character. Show up at work on time six months in a row and we'll talk about red curry paste and lemon grass. Until then, I have four words for you: 'Shut the fuck up.

Lynum had plenty of information to share. The FBI's files on Mario Savio, the brilliant philosophy student who was the spokesman for the Free Speech Movement, were especially detailed. Savio had a debilitating stutter when speaking to people in small groups, but when standing before a crowd and condemning his administration's latest injustice he spoke with divine fire. His words had inspired students to stage what was the largest campus protest in American history. Newspapers and magazines depicted him as the archetypal "angry young man," and it was true that he embodied a student movement fueled by anger at injustice, impatience for change, and a burning desire for personal freedom. Hoover ordered his agents to gather intelligence they could use to ruin his reputation or otherwise "neutralize" him, impatiently ordering them to expedite their efforts. Hoover's agents had also compiled a bulging dossier on the man Savio saw as his enemy: Clark Kerr. As campus dissent mounted, Hoover came to blame the university president more than anyone else for not putting an end to it. Kerr had led UC to new academic heights, and he had played a key role in establishing the system that guaranteed all Californians access to higher education, a model adopted nationally and internationally. But in Hoover's eyes, Kerr confused academic freedom with academic license, coddled Communist faculty members, and failed to crack down on "young punks" like Savio. Hoover directed his agents to undermine the esteemed educator in myriad ways. He wanted Kerr removed from his post as university president. As he bluntly put it in a memo to his top aides, Kerr was "no good." Reagan listened intently to Lynum's presentation, but he wanted more--much more. He asked for additional information on Kerr, for reports on liberal members of the Board of Regents who might oppose his policies, and for intelligence reports about any upcoming student protests. Just the week before, he had proposed charging tuition for the first time in the university's history, setting off a new wave of protests up and down the state. He told Lynum he feared subversives and liberals would attempt to misrepresent his efforts to establish fiscal responsibility, and that he hoped the FBI would share information about any upcoming demonstrations against him, whether on campus or at his press conferences. It was Reagan's fear, according to Lynum's subsequent report, "that some of his press conferences could be stacked with 'left wingers' who might make an attempt to embarrass him and the state government." Lynum said he understood his concerns, but following Hoover's instructions he made no promises. Then he and Harter wished the ailing governor a speedy recovery, departed the mansion, slipped into their dark four-door Ford, and drove back to the San Francisco field office, where Lynum sent an urgent report to the director. The bedside meeting was extraordinary, but so was the relationship between Reagan and Hoover. It had begun decades earlier, when the actor became an informer in the FBI's investigation of Hollywood Communists. When Reagan was elected president of the Screen Actors Guild, he secretly continued to help the FBI purge fellow actors from the union's rolls. Reagan's informing proved helpful to the House Un-American Activities Committee as well, since the bureau covertly passed along information that could help HUAC hold the hearings that wracked Hollywood and led to the blacklisting and ruin of many people in the film industry. Reagan took great satisfaction from his work with the FBI, which gave him a sense of security and mission during a period when his marriage to Jane Wyman was failing, his acting career faltering, and his faith in the Democratic Party of his father crumbling. In the following years, Reagan and FBI officials courted each other through a series of confidential contacts. (7-8)

There were three great comedians in my formative years—Bill Cosby, Bill Murray, and Richard Pryor—and they wrecked comedy for a generation. How? By never saying anything funny. You can quote a Steve Martin joke, or a Rodney Dangerfield line, but Pryor, Cosby, and Murray? The things they said were funny only when they said them. In Cosby’s case, it didn’t even need to be sentences: “The thing of the thing puts the milk in the toast, and ha, ha, ha!” It was gibberish and America loved it. The problem was that they inspired a generation of comedians who tried coasting on personality—they were all attitude and no jokes. It was also a time when comedy stars didn’t seem to care. Bill Murray made some lousy movies; Richard Pryor and Eddie Murphy made even more; and any script that was too lame for these guys, Chevy Chase made. These were smart people—they had to know how bad these films were, but they just grabbed a paycheck and did them. Most of these comic actors started as writers—they could have written their own scripts, but they rarely bothered. Then, at the end of a decade of lazy comedy and half-baked material, The Simpsons came along. We cared about jokes, and we worked endless hours to cram as many into a show as possible. I’m not sure we can take all the credit, but TV and movies started trying harder. Jokes were back. Shows like 30 Rock and Arrested Development demanded that you pay attention. These days, comedy stars like Seth Rogen, Amy Schumer, Kristen Wiig, Melissa McCarthy, and Jonah Hill actually write the comedies they star in.

I want to decorate the castle with shells and seaweed,” Seraphina said. “You’ll make it look like a girl’s castle,” Justin protested. “Your hermit crab might be a girl,” Seraphina pointed out. Justin was clearly appalled by the suggestion. “He’s not! He’s not a girl!” Seeing his little cousin’s gathering outrage, Ivo intervened quickly. “That crab is definitely male, sis.” “How do you know?” Seraphina asked. “Because . . . well, he . . .” Ivo paused, fumbling for an explanation. “Because,” Pandora intervened, lowering her voice confidentially, “as we were planning the layout of the castle, the hermit crab discreetly asked me if we would include a smoking room. I was a bit shocked, as I thought he was rather young for such a vice, but it certainly leaves no doubt as to his masculinity.” Justin stared at her raptly. “What else did he say?” he demanded. “What is his name? Does he like his castle? And the moat?” Pandora launched into a detailed account of her conversation with the hermit crab, reporting that his name was Shelley, after the poet, whose works he admired. He was a well-traveled crustacean, having flown to distant lands while clinging to the pink leg of a herring gull who had no taste for shellfish, preferring hazelnuts and bread crumbs. One day, the herring gull, who possessed the transmigrated soul of an Elizabethan stage actor, had taken Shelley to see Hamlet at the Drury Lane theater. During the performance, they had alighted on the scenery and played the part of a castle gargoyle for the entire second act. Shelley had enjoyed the experience but had no wish to pursue a theatrical career, as the hot stage lights had nearly fricasseed him.

In January 2016, KPMG issued a public statement after the ‘considerable exposure’ its report had received, which, according to KPMG, should not have happened ‘as the work was being conducted under strict rules of confidentiality which were clearly articulated in our letter of engagement as well as in our findings’.23 According to the statement, KPMG submitted a number of drafts to SARS on which they received feedback and their last report was submitted to SARS on 4 December 2015.24 ‘Our mandate was to undertake a documentary review and did not include interviewing individuals named in the report, nor were they given sight of our findings by us.’25 The KPMG report, which had cost the state R23 million, was therefore not a comprehensive forensic investigation but merely a ‘documentary review’. I also wonder how they could claim they didn’t interview anyone named in the report, when I met with the KPMG team on two occasions, at their request. The report contains sweeping statements, is factually incorrect and there is little or no substantiating evidence in too many instances to mention here. The following examples should give the reader an idea, though, of how taxpayers’ money was spent on a KPMG ‘investigation’. Take, for instance, the following finding: ‘We found no evidence indicating that the Minister of Finance, at the time, new about the existence of the Unit in SARS.’26 Firstly, the word ‘new’ means something entirely different from the word ‘knew’. Secondly, since that ‘unit’ was established there have been three ministers of finance and three deputy ministers and two SARS commissioners and deputy commissioners. Which particular minister was being referred to here, and why leave out the deputy ministers and commissioners?

A confidential report delivered in June 1965 by Abel Aganbegyan, director of the Novobirsk Institute of Economics, highlighted the difficulties. Aganbegyan noted that the growth rate of the Soviet economy was beginning to decline, just as the rival US economy seemed particularly buoyant; at the same time, some sectors of the Soviet economy - housing, agriculture, services, retail trade - remained very backward, and were failing to develop at an adequate rate. The root causes of this poor performance he saw in the enormous commitment of resources to defense (in human terms, 30-40 million people out of a working population of 100 million, he reckoned), and the 'extreme centralism and lack of democracy in economic matters' which had survived from the past. In a complex modern society, he argued, not everything could be planned, since it was impossible to foresee all possible contingencies and their potential effects. So the plan amounted to central command, and even that could not be properly implemented for lack of information and of modern data-processing equipment. 'The Central Statistical Administration ... does not have a single computer, and is not planning to acquire any,' he commented acidly. Economic administration was also impeded by excessive secrecy: 'We obtain many figures... from American journals sooner than they are released by the Central Statistical Administration.' Hence the economy suffered from inbuilt distortions: the hoarding of goods and labour to provide for unforeseen contingencies, the production of shoddy goods to fulfill planning targets expressed in crude quantitative terms, the accumulation of unused money by a public reluctant to buy substandard products, with resultant inflation and a flourishing black market.

But nothing in my previous work had prepared me for the experience of reinvestigating Cleveland. It is worth — given the passage of time — recalling the basic architecture of the Crisis: 121 children from many different and largely unrelated families had been taken into the care of Cleveland County Council in the three short months of the summer of 1987. (p18) The key to resolving the puzzle of Cleveland was the children. What had actually happened to them? Had they been abused - or had the paediatricians and social workers (as public opinion held) been over-zealous and plain wrong? Curiously — particularly given its high profile, year-long sittings and £5 million cost — this was the one central issue never addressed by the Butler-Sloss judicial testimony and sifting of internal evidence, the inquiry's remit did not require it to answer the main question. Ten years after the crisis, my colleagues and I set about reconstructing the records of the 121 children at its heart to determine exactly what had happened to them... (p19) Eventually, though, we did assemble the data given to the Butler-Sloss Inquiry. This divided into two categories: the confidential material, presented in camera, and the transcripts of public sessions of the hearings. Putting the two together we assembled our own database on the children each identified only by the code-letters assigned to them by Butler-Sloss. When it was finished, this database told a startlingly different story from the public myth. In every case there was some prima fade evidence to suggest the possibility of abuse. Far from the media fiction of parents taking their children to Middlesbrough General Hospital for a tummy ache or a sore thumb and suddenly being presented with a diagnosis of child sexual abuse, the true story was of families known to social services for months or years, histories of physical and sexual abuse of siblings and of prior discussions with parents about these concerns. In several of the cases the children themselves had made detailed disclosures of abuse; many of the pre-verbal children displayed severe emotional or behavioural symptoms consistent with sexual abuse. There were even some families in which a convicted sex offender had moved in with mother and children. (p20)

The best way to get a handle on the subject would be to ask the experts, but one does not simply walk into a church or synagogue and ask to speak with a demonologist. There are not that many of them; their names are confidential, and they are obliged to report their experiences only to their superiors. Even Ed Warren will not tell all about these horrendous black spirits that come in the night bearing messages and proclamations of blasphemy. When pressed on the matter, in fact, Ed’s reply is: “There are things known to priests and myself that are best left unsaid.” Upon what, then, does Ed Warren base his opinions? Is there proper evidence or corroboration to substantiate his claims? “People who aren’t familiar with the phenomenon sometimes ask me if I’m not involved in a sort of ultrarealistic hallucination, like Don Quixote jousting with windmills. Well, hallucinations are visionary experiences. This, on the other hand, is a phenomenon that hits back. My knowledge of the subject is no different than that of learned clergymen, and they’ll tell you as plainly as I will that this isn’t something to be easily checked off as a bad dream. “I can support everything I say with bona fide evidence,” Ed goes on, “and testimony by credible witnesses and blue-ribbon professionals. There is no conjecture involved here. My statements about the nature of the demonic spirit are based on my own firsthand experiences over thirty years in this work, backed up by the experiences of other recognized demonologists, plus the experiences of the exorcist clergy, plus the testimony of hundreds of witnesses who’ve been these spirits’ victims, plus the full weight of hard physical evidence. Theological dogma about the demonic simply proves consistent with my own findings about these spirits in real life. But let me be more specific. “The inhuman spirit often identifies itself as the devil and then—through physical or psychological means—proves itself to be just that. Again speaking from my own personal experiences, I have been burned by these invisible forces of pandemonium. I have been slashed and cut; these spirits have gouged marks and symbols on my body. I’ve been thrown around the room like a toy. My arms have been twisted up behind me until they’ve ached for a week. I’ve incurred sudden illnesses to knock me out of an investigation. Physicalized monstrosities have manifested before me, threatening death,

told my people that I wanted only the best, whatever it took, wherever they came from, whatever it cost. We assembled thirty people, the brightest cybersecurity minds we have. A few are on loan, pursuant to strict confidentiality agreements, from the private sector—software companies, telecommunications giants, cybersecurity firms, military contractors. Two are former hackers themselves, one of them currently serving a thirteen-year sentence in a federal penitentiary. Most are from various agencies of the federal government—Homeland Security, CIA, FBI, NSA. Half our team is devoted to threat mitigation—how to limit the damage to our systems and infrastructure after the virus hits. But right now, I’m concerned with the other half, the threat-response team that Devin and Casey are running. They’re devoted to stopping the virus, something they’ve been unable to do for the last two weeks. “Good morning, Mr. President,” says Devin Wittmer. He comes from NSA. After graduating from Berkeley, he started designing cyberdefense software for clients like Apple before the NSA recruited him away. He has developed federal cybersecurity assessment tools to help industries and governments understand their preparedness against cyberattacks. When the major health-care systems in France were hit with a ransomware virus three years ago, we lent them Devin, who was able to locate and disable it. Nobody in America, I’ve been assured, is better at finding holes in cyberdefense systems or at plugging them. “Mr. President,” says Casey Alvarez. Casey is the daughter of Mexican immigrants who settled in Arizona to start a family and built up a fleet of grocery stores in the Southwest along the way. Casey showed no interest in the business, taking quickly to computers and wanting to join law enforcement. When she was a grad student at Penn, she got turned down for a position at the Department of Justice. So Casey got on her computer and managed to do what state and federal authorities had been unable to do for years—she hacked into an underground child-pornography website and disclosed the identities of all the website’s patrons, basically gift-wrapping a federal prosecution for Justice and shutting down an operation that was believed to be the largest purveyor of kiddie porn in the country. DOJ hired her on the spot, and she stayed there until she went to work for the CIA. She’s been most recently deployed in the Middle East with US Central Command, where she intercepts, decodes, and disrupts cybercommunications among terrorist groups. I’ve been assured that these two are, by far, the best we have. And they are about to meet the person who, so far, has been better. There is a hint of reverence in their expressions as I introduce them to Augie. The Sons of Jihad is the all-star team of cyberterrorists, mythical figures in that world. But I sense some competitive fire, too, which will be a good thing.

At Google, a newly hired software engineer gets access to almost all of our code on the first day. Our intranet includes product roadmaps, launch plans, and employee snippets (weekly status reports) alongside employee and team quarterly goals (called OKRs, for “Objectives and Key Results”… I’ll talk more about them in chapter 7), so that everyone can see what everyone else is working on. A few weeks into every quarter, our executive chairman, Eric Schmidt, walks the company through the same presentation that the board of directors saw just days before. We share everything, and trust Googlers to keep the information confidential.

When evaluating aftercare homes to support (beyond the six featured in the IN PLAIN SIGHT documentary), we encourage you to ask these types of questions. Good intentions are not enough. Professionalism and accountability are critical when working with survivors of sex trafficking.    Does the program include trauma-informed counseling by a licensed professional?    Is the identity of each child/woman kept confidential?    Are minors used to fundraise for the organization?    Are females and males housed on completely separate properties?    Is the facility licensed so there is accountability for policies and procedures?    Do those working and volunteering for the facility have to undergo a stringent vetting process?    Is the location undisclosed?

EVERY DAY, AMERICANS go out and buy about ten million cut flowers. After all I’ve seen, that really doesn’t sound like much. It works out, on a daily basis, to one flower for every twenty-five people. Another way to look at it: Every man, woman, and child gets fourteen stems a year. That’s just over one flower a month. How can anybody get by on one flower a month?

The advice process: From the start, make sure that all members of the organization can make any decision, as long as they consult with the people affected and the people who have expertise on the matter. If a new hire comes to you to approve a decision, refuse to give him the assent he is looking for. Make it clear that nobody, not even the founder, “approves” a decision in a self-managing organization. That said, if you are meaningfully affected by the decision or if you have expertise on the matter, you can of course share your advice. A conflict resolution mechanism: When there is disagreement between two colleagues, they are likely to send it up to you if you are the founder or CEO. Resist the temptation to settle the matter for them. Instead, it’s time to formulate a conflict resolution mechanism that will help them work their way through the conflict. (You might be involved later on if they can’t sort the issue out one-on-one and if they choose you as a mediator or panel member.) Peer-based evaluation and salary processes: Who will decide on the compensation of a new hire, and based on what process? Unless you consciously think about it, you might do it the traditional way: as a founder, you negotiate and settle with the new recruit on a certain package (and then probably keep it confidential). Why not innovate from the start? Give the potential hire information about other people’s salaries and let them peg their own number, to which the group of colleagues can then react with advice to increase or lower the number. Similarly, it makes sense right from the beginning to choose a peer-based mechanism for the appraisal process if you choose to formalize such a process. Otherwise, people will naturally look to you, the founder, to tell them how they are doing, creating a de facto sense of hierarchy within the team.

Unfortunately, because everyone gets participation trophies now, trophies don’t mean anything any more. Spoils used to go to the victor. Now they go to everyone. Which causes two problems. First, it teaches the loser that there’s no reason to work harder to win because losing is just as good as winning. Second, it teaches the victor “screw it, why try?” because there’s no benefit to winning.

If I had to define Pep Guardiola I would describe him as a man who questions everything, not through insecurity or fear of the unknown, but in the search for perfection. Although he recognises it as an impossible goal, it is nonetheless the force that drives him. As a result, he is often left with a pervading sense of unfinished work.

I hope I have not upset you,” Mrs. Wattlesbrook said with an innocent smile. “I pride myself on matching each client with her perfect gentleman. But one cannot anticipate a woman’s every fancy, and so our talent pool runs deep. You understand?” “Very deep indeed.” Jane felt like a woman drowning, and she grasped for anything. And as it turned out, bald-faced lies are, temporarily anyway, impressively buoyant, so she said, “It will make the ending to my article all the more interesting.” “Your…your article?” Mrs. Wattlesbrook peered over her spectacles as if at a bug she would like to squash. “Mm-hm,” said Jane, lying extravagantly, outrageously, but also, she hoped, gracefully. “Surely you know I work for a magazine? The editor thought the story of my experience at Pembrook Park would be the perfect way to launch my move from graphic design to staff writer.” She had no intention of becoming a staff writer, and in fact the artist bug was raging through her blood now more than ever, but she just had to give Mrs. Wattlesbrook a good jab before departure. She was smarting enough to crave the reprieve that comes from fighting back. Mrs. Wattlesbrook twitched. That was satisfying. “And I’m sure you realize that since I’m a member of the press,” Jane said, “the confidentiality agreement you made me sign doesn’t apply.” Mrs. Wattlesbrook’s right eyebrow spasmed. Jane guessed that behind it ran her barrister’s phone number, which she would dial ASAP. Jane, of course, had been lying again. And wasn’t it fun! Mrs. Wattlesbrook appeared to be trying to moisten her mouth and failing. “I did not know…I would have…” “But you didn’t. The cell phone scandal, the dirty trick with Martin…You assumed that I was no one of influence. I guess I’m not. But my magazine has a circulation of over six hundred thousand. I wonder how many of those readers are in your preferred tax bracket? And I’m afraid my article won’t be glowing.” Jane curtsied in her jeans and turned to leave. “Oh, and, Mrs. Wattlesbrook?” “Yes, Jane, my dear?” the proprietress responded with a shaky, fawning voice. “What is Mr. Nobley’s first name?” Mrs. Wattlesbrook stared at her, blinkless. “It’s J…Jonathon.” Jane wagged her finger. “Nice try.

I think mentoring is simply an inborn passion and not something you can learn in a classroom. It can only be mastered by observation and practice. I also realized that most mentees select you, and not the other way round. The mentor’s role is to create a sense of comfort so that people can approach you and hierarchy has no role to play in that situation. The mentee has to believe that when they share anything, they are sharing as an equal and that their professional well-being is protected, that they won’t be ridiculed or their confidentiality breached. As a mentor you have to create that comfort zone. It is somewhat like being a doctor or a psychiatrist, but mentoring does not necessarily have to take place only in the office. For example, if I was travelling I would often take along a junior colleague to meet a client. I made sure they had a chance to speak and then afterwards I would give them feedback and say, ‘You could have done this or that’. Similarly, if I observed somebody when they were giving a pitch or a talk, I would meet them afterwards or send them an e-mail to say ‘well done’ or coach them about how they could have done better. This trait of consciously looking for the bright spark amongst the crowd has paid me rich dividends. I spotted N. Chandrasekaran (Chandra), TCS’s current Chief Executive, when he was working on a project in Washington, DC in the early 1990s; the client said good things about him so I asked him to come and meet me. We took it from there. Similarly urging Maha and Paddy to move out of their comfort zones and take up challenging corporate roles was a successful move. From a leadership perspective I believe it is important to have experienced a wide range of functions within an organization. If a person hasn’t done a stint in HR, finance or operations, or in a particular geography or more than one vertical, they stand limited in your learning. A general manager needs to know about all functions. You don’t have to do a deep dive—a few months exploring a function is enough so long as you have an aptitude to learn and the ability to probe. This experience is very necessary today even from a governance perspective.

Educators’ lives are filled with opportunities to develop their own social awareness during student and adult interactions. They participate in work groups, such as co-teaching, professional learning programs, faculty meetings, team meetings, data analysis teams, developing common assessments, lesson-study groups, and curriculum development committees. The checklist in the figure below can be modified to fit any type of group activity. It can be reviewed by the supervisor or coach and the educator prior to the activity. After the activity, the educator can be asked to confidentially self-assess his or skills, thereby increasing self-awareness of his/her relationship skills and self-management skills.

are a lazy, undisciplined and, worst of all, high-maintenance lot, annoyingly opinionated, possessed of egos requiring constant stroking and tune-ups, and, as members of a privileged and wealthy population, unused to the kind of 'disrespect' a busy chef is inclined to dish out. No one understands and appreciates the American Dream of hard work leading to material rewards better than a non-American. The Ecuadorian, Mexican, Dominican and Salvadorian cooks I've worked with over the years make most CIA-educated white boys look like clumsy, sniveling little punks.

her, he said, “Dr. Whitney, again thank you for joining us. Please know this meeting is informal but confidential. Its real reason—we need your help.” Surprised, she blurted, “Commissioner Jarvis, that I didn’t expect.” All three men laughed, and Keith said, “After all you’ve been through, we understand. Now, please relax. We’re all on a first-name basis here. May we call you Sue?” “Considering you know how I take my coffee, I suspect we’re beyond a first-name relationship.” Henry smiled. “Very good, Sue. You understand FBI tactics. We never ask a question without knowing its answer. But let me second Keith’s welcome. The FBI is anxious to acquire your help.” Unseen beneath the table’s edge, she wiped the moisture from her palms onto her pantsuit and said, “I’m pleased to help, if I can. But I need more details.” Keith said, “Indeed, and that’s what we plan to discuss. If you agree, our attorney, Bob Parker, is here to answer any legal concerns you might have.” “OK, I’m ready.” “The health department’s focus is on high-quality medical care, but a few bad apples outsmart us, work around us, employ new technology that confuses us, or simply submit fraudulent claims for payment.” Sue said, “I’ve seen my former colleagues do the same thing. I blamed it all on medicine becoming a business rather than a profession.

Park rangers, including those at the highest ranks, have been disciplined, frivolously indicted, and even fired because they told the truth about living, working, and dying in a national park.

My company provides personal guarding services to foreign dignitaries, billionaires, politicians, sports teams, movie and Broadway stars---" "Movie and Broadway stars?" Zara grabbed his tie and yanked him forward until they were almost nose to nose. "Names. Give me names. Who have you guarded? A-list? B-list? Anyone from Hamilton?" Her full attention was on him now and it was hard not to get pulled into the depths of her liquid brown eyes. "Our client list is confidential." "Did you work for Lin-Manuel Miranda?" She tipped her head back and gave the kind of groan he'd only ever heard from a woman between the sheets. "What was he like? Tell me. No. Don't tell me. We're in public and I can't be responsible for what might happen if you do." His mouth opened but no words came out. He'd convinced himself there was no chemistry between them. But now, with her face only inches away, he was almost overwhelmed with the desire to taste the curve of her lips. "C'mon, Jay." She leaned close, the gold flecks in her eyes sparkling, her voice a husky purr that he felt as a throb in his groin. Had he ever met a woman with eyelashes so long? He could swear that every time she blinked, they swept over her cheeks. "Just one name," she pleaded. "One itty-bitty little name for me to fantasize about when I'm alone in bed tonight." She ran her tongue over her bottom lip, slow and sensual. "Or even better, an introduction. I'll make it worth your while." Jay swallowed hard, loosened his collar. Need, tightly controlled, began to unravel. He knew he shouldn't ask, but the words came out just the same. "What do you mean worth my while?" "What do you want, Jay?" Her breath whispered against his cheek. "What is your greatest desire? World domination? Ten glamor models in a limo? Your own island? An endless supply of samosas? Six blue silk ties? A perfectly balanced set of accounts? A night of hot sex, no strings attached...?

Global knives, a very good Japanese product which has — in addition to its many other fine qualities — the added attraction of looking really cool. Global makes a lot of knives in different sizes, so what do you need? One chefs knife. This should cut just about anything you might work with,

Here are some subtler examples of taking the power frame away. As soon as you come in contact with your target, look for the first opportunity to 1. Perpetrate a small denial, or 2. Act out some type of defiance. Examples You place a folder on the conference table that is labeled “Confidential—John Smith.” When the target reaches for the file, you grab it and say, “Uh-uh, not yet. You have to wait for this.” If you deal in creative work and you brought visuals, let the target sneak a peek and then, when you see him curiously looking, turn it over, take it away, and deliver a soft reprimand that says, not until I say you’re ready.

It must be comforting to be in the employ of the government—following instructions and never having to make decisions. This government of ours, filled with uninspired people placed in positions requiring little or no thought—laden with intellectual theorists, who’ve never toiled —practicing their theories and grand schemes on those who work. People in exalted positions of trust, who cannot be trusted. Yes, Watson, our government is truly a marvel. It’s a wonder that anything good is ever accomplished.

scared. Like the doorman where she lived still not admitting to anyone else he was gay. Like the aunt who was conducting a secret pen friend affair with a lifer in prison. Mum used to say Alex had been born with the face of someone who’d signed a confidentiality agreement. Secrets were often seen as dark and deceptive, but sometimes they were simply sad truths that people tried to hide. Perhaps that had been the problem with her third book – readers had worked out that, secretly, her heart wasn’t in it. Her husband’s cheating was one factor that had pushed her to become an author, to forge an independent, successful existence. During the first year or two that followed, the series of her young lovers, a binge of light-hearted romance, had translated into two huge best-sellers, leaving readers clamouring for more of her heart-breaking heroes and arousing paragraphs. Trouble was, that binge eventually left Alex so sated that by the time she came to write the third novel, simply the word ‘romance’ turned her stomach. ‘Mum had been Dad’s life for so long, the two of them were each other’s school sweetheart, so the coffee shop became his life instead,’ Tom continued. ‘My mates loved this place. We’d pile in after school for Coke floats and they’d pester their parents to visit at the weekend. Slowly, by word of mouth, its fried breakfasts gained a reputation. Benedict Cumberbatch came in once when he studied drama at the university. We even served the

Personally, I’d prefer to eat food that tastes good and is an honest reflection of its ingredients, than a 3-foot-tall caprice constructed from lemon grass, lawn trimmings, coconuts and red curry. You could lose an eye trying to eat that. When a job applicant starts telling me how Pacific Rim-job cuisine turns him on and inspires him, I see trouble coming. Send me another Mexican dishwasher anytime. I can teach him to cook. I can’t teach character. Show up at work on time six months in a row and we’ll talk about red curry paste and lemon grass. Until then, I have four words for you: ‘Shut the fuck up.

buy-back', when he gives out free drinks every second or third round to an appreciative customer. If you're drinking single malt all night long, and only paying for half of them, that's a significant saving. An extra ten-or twenty-dollar tip to the generous barkeep is still a bargain. This kind of freewheeling with the house liquor is also personally good for the bartender; it inspires that most valued phenomenon in a regular bar crowd: a 'following', folks who will actually follow you wherever you work.

LBJ JOB: He worked on a road gang after high school. Later, he put himself through college by working as the college janitor and picking up trash on campus.

His Just Reward Isn’t it an amazing coincidence that FDR was the chairman of the March of Dimes and also happens to be pictured on the dime? No coincidence at all, as it turns out. In fact, after FDR died in 1945, Congress voted to commemorate the work he did on behalf of the March of Dimes by putting his profile on the coin.

In Xenophon's summary of the allegory [Prodicus' "Choice of Heracles'' ] the young Heracles has sat down at a crossroads, not knowing which path to follow through life. As he sits deliberating, two women appear to him. Their physical appearance is a study in contrasts, and they are clearly villainness and heroine. Evil (Kakia) is overfed, plump, rouged, and all powdered up. She wears revealing clothes and is vain, viewing herself in a mirror and turning around to see if she is being admired. Virtue (Arete), on the other hand, wears simple white; her only adornments are purity, modesty, and temperance. These apparitions proceed to give speeches in praise of the life that they can give Heracles. Evil speaks first-an ominous choice, since in such debates, the first speaker typically loses. She offers Heracles a life of free, effortless pleasure. There will be no delights that he will not taste, no difficulties that he will not avoid. He need never worry about wars and affairs. All he need trouble himself about will be what food or drink to take; what to look at, hear, smell or touch for his pleasure; what partner he might enjoy, how he might sleep softest, and how he can obtain all these with the least toil (aponOtata). If ever there are shortages, he will not suffer ponos or hardship either in body or soul. Rather "you will enjoy those things that others work to produce, and you will not hold back from profiting everywhere." Evil tells Heracles her name, but adds confidentially that to her friends she is known as Happiness (Eudaimonia). Very different is the tone and substance of Virtue's argument. For while Evil would have Heracles live for himself alone and treat others as means to his self-gratification, Virtue begins by saying that she knows Heracles' parents and nature: Heracles must live up to his Olympian heritage. Therefore she will not deceive him with "hymns to pleasure." Evil's enticements are in fact contrary to the divine ordering, "for the gods have given men nothing good without ponos and diligence." There follows a series of emphatic verbal nouns to hammer home this truth: if you want divine favor, you must worship the gods; if you want to be admired, you must do good works for your friends; if you want to be honored, you must benefit your city and Greece; if you want the earth to bear crops, you must cultivate the land. Flocks require tending, war demands practice. And if you want strength (Heracles' trademark), you must accustom your body to serve your will, and you must train "with ponoi and sweat:' At this point, Evil bursts in to deplore such a harsh lifestyle. She is immediately silenced, however, as Virtue argues that duality is essential to a sense of fulfillment and even to pleasure itself. For paradoxically, ponos (pain, struggle) makes pleasure pleasurable. Evil's vision of happiness is one of continual and languid orgy-food without hunger, drink without thirst, sex without desire, sleep without weariness. But as experience shows, continual partying soon loses its zest, even if one goes so far as to cool expensive drinks "with snow" in summertime. By contrast, Virtue's own followers have no real trouble in satisfying their desires. They do so not by committing violence against others or living off others' labor, but by simply "holding off until they actually do desire" food or drink. Hunger is the best sauce, and it is free. Furthermore, Virtue appeals to Heracles' native idealism. What hedonists have ever accomplished any "fine work" (ergon kalon)? None, for no beautiful or divine deed is ever done "without me [Virtue] ." Therefore, wherever there are energetic, effective people, Virtue is present: she is a helper to craftsmen, a guard of the household, a partner in peacetime ponoi, an ally for the works (erga) of war, the best support of friendship. To choose Evil would be shameful and not even extremely pleasurable, while with Virtue one will lead the most varied and honorable life.

You see this?' he'd inquire, raising his palm so that the cook could see the bits of dirt and scraps sticking to his chef's palm, 'That's what the inside of your head looks like now'. Work clean!

The idea, drummed into us year after year, is that to lose weight you have to burn more calories than you consume. The simplicity of this is part of its appeal. Does it work? Well, it can. If, over time, you take in fewer calories than you expend, you will lose weight as long as your calories come mainly in the form of fat and protein. But if most of your calories come from carbohydrates, you will lose less weight.

I’ve got the Halloween soundtrack here somewhere,” said Murtagh with a devilish smirk. He was big on the devilish smirk. It worked for him.

He always waited until the last possible second, when you were ready to shave your head, climb a tower and start gunning down strangers, when you were ready to strip off your clothes and run barking into the street, to scream to the world that you'd never never never again work for that manipulative, Machiavellian psychopath. And he'd get you back on the team, often with a gesture as simple and inexpensive as a baseball cap or a T-shirt.

In mid-1986, Letterman got an unexpected call from Dave Tebet, the Carson Productions executive who worked with “Late Night.” Tebet said that he and Henry Bushkin, Johnny Carson’s extremely powerful attorney, business partner, and author of his 2013 tell-all, wanted to meet with Letterman—by himself, totally confidentially. Letterman was stunned when he heard what they had come to propose: They were offering him the “Tonight ” show; they wanted him to take Johnny Carson’s job. Bushkin, in his role as head of Carson Productions, said that the company intended to maintain ownership of the “Tonight ” show after Johnny stepped down, and now was the time to line up Letterman to slip into Johnny’s chair. The details were vague, and to Letterman they sounded deliberately so. He said he was flattered, he listened politely, but his radar was signaling a warning. Neither man told Letterman how or when this ascension would be accomplished, a problem that started sounding even worse when Bushkin advised Letterman that no one at NBC or anywhere else knew of the plan yet—not even Carson. Letterman, already nervous, now started to feel as if he were getting close to a fire he didn’t want to be in the same campground with. They asked Letterman not to tell anyone, not even his management. They would get back to him. The more Letterman thought about it, the more it sounded like a palace coup. His immediate instinct was to stay out of this, because there was going to be warfare of some sort. He feared Carson would interpret this maneuver as plotting and he guessed what might happen next: Johnny’s best friend Bushkin wouldn’t take the fall. Nor would his old crony, Tebet. It would be the punk who got blamed for engineering this. Letterman broke his promise and called Peter Lassally, Carson’s producer. Lassally was shocked by what he heard. He suspected that Bushkin was involved in all sorts of machinations that never benefited Carson. He thought about telling Johnny, but other attempts to alert the star to questionable activities by Bushkin had been harshly rebuffed. Lassally decided to see what developed and advised Dave to keep Bushkin and Tebet at a distance. Letterman had a couple of more phone calls from Bushkin and Tebet about the deal; they discussed it with Ron Ellberger, the Indianapolis attorney that Letterman still employed. Tebet blamed the lawyer for muddying up the deal, and eventually said that Carson knew of the plan and had approved of the idea of lining up Letterman for the future. But Tebet was lying; Carson had never heard a word about it, and when he did—long after the approach had taken place and Bushkin and Tebet were both long gone—Carson exploded with rage at the thought that this plotting had gone on behind his back. He knew exactly what he would have done if he had learned of it at the time: He would have fired Bushkin and Tebet before another day elapsed. Letterman had guessed right in steering clear of the coup. When he learned that Carson hadn’t known what was going on, Letterman was deeply thankful for his cautious instincts. When the offer from Bushkin melted away, Letterman tried not to give it any second thoughts. Only for the briefest time did he think that he might have walked away from an offer to host the “Tonight” show. The next time, it would not be nearly so easy to take.

Your uncle is in parking garages because they fund his more important work,” Morrison said. “Which is to seek out, fund and create the sort of technologies and services that bring disruptive change to existing industrial and social paradigms, and offer them, on a confidential basis, to interested businesses and governments.

The deals were too specialized for open exchanges, and they were often done one-on-one, confidentially, over the phone. Bill Koch was largely responsible for getting Koch Industries into the chemical trading business. It was a business that would become an integral part of the company. Bill came across chemical trading shortly after he graduated from MIT. He was living in Boston and looking for new companies that Koch Industries could buy with the massive amounts of cash the company was generating. In his search for new investments, Bill Koch stumbled across a chemical trader named Herbert Roskind, who ran what was basically a one-man chemical trading firm called Monocel. As a trader, Roskind was one of the few middlemen in the global market for industrial chemicals. He sold barges full of sulfur made in Louisiana to factories in Asia that needed it as an ingredient in their manufacturing plants. Roskind spent much of his day in an office in suburban Boston, working the phones to call contacts in Europe or Singapore or Houston, finding people who wanted to buy and sell giant quantities of things like chlorine, caustic soda, polyethylene, and polyvinyl chloride.

In March 2023, Democrats on the Select Subcommittee on the Weaponization of the Federal Government, led by the ranking member from the Virgin Islands, Democrat delegate Stacey Plaskett, condemned two independent journalists, both of whom voted for Biden for president, for helping to expose the Biden administration’s censorship efforts in working with Twitter and demanded that they reveal confidential journalistic sources.23

Over the years, I’ve thought a lot about what a person has a right to tell other people. As a therapist, it’s simple: everything you’re told is confidential. Outside the clinic, however, there are unfortunately no rules. There are those who believe the truth must come out at any cost, that the truth is always a force of good, and that in any given situation, you should insist on what you perceive as ‘true.’ But people construct their own narratives, for protection, to keep life in check. And if you disrupt a narrative, you have to be prepared for chaos to follow. If your narrative deviates too far from reality, if it’s built on fundamental misconceptions and grave misinterpretations, then the narrative can be a problem in itself, of course. And yet, it may be that that particular construct is what makes life possible in that moment. Most of us reinterpret and censor things now and then. Human memory is deceptive that way. We’re good at forgetting what’s painful and hard. Instead, we pick out some little episode that we buff and polish and tinker with until it has become emblematic of our history.

The real point here, however, is not that innocent people are locked up. That has been true since penitentiaries first opened in America. The critical point is that thousands of people are swept into the criminal justice system each year pursuant to the drug war without much regard for their guilt or innocence. The police are allowed by the courts to conduct fishing expeditions for drugs on streets and freeways based on nothing more than a hunch. Homes may be searched for drugs based on a tip from an unreliable, confidential informant who is trading the information for money or to escape prison time. And once swept inside the system, people are often denied attorneys or meaningful representation and pressured into plea bargains by the threat of unbelievably harsh sentences - sentences for minor drug crimes that are higher than many countries impose on convicted murderers. This is the way the roundup works, and it works this way in virtually every major city in America.

Drive to the expired home, take a photo. Have a unique letter saved in your computer that you can print out that morning.  This letter will have the home owner’s name at the top of the page with the words “Your listing expired at midnight last night.”  Include a copy of the expired MLS sheet.  Hi-lite the date it expired.  In your letter state they’ll be receiving a box from you in the mail in a few days. Insert this letter into a unique mailing envelope.  I use white bubble wrap envelopes (9x12) and brown craft envelopes (9x12).  Write the owner’s name on the front of the envelope and directly below that write “Confidential”.  That’s all. Don’t write their address on the card. Then, back at the office or your home, enter the owner and address in the SOC contact manager.  Upload photo of home to the SOC system.  Send a custom greeting card with box of cookies or brownies. Follow up 3-5 days after you’ve sent the package with either a phone call, knock at the door or another drop off letter.  They will remember you because they just received a custom card with brownies or cookies.  It turns a cold call into a warm call every time.  It works!

In the United States, a park ranger is more likely to be assaulted in the line of duty than is any other federal officer, including those who work for the U.S. Bureau of Alcohol, Tobacco and Firearms (ATF); the Secret Service; and the Drug Enforcement Administration (DEA). A park ranger is twelve times more likely to die on the job than is a special agent for the Federal Bureau of Investigation (FBI).

feeling confident—or pretending that you feel confident—is necessary to reach for opportunities. It’s a cliché, but opportunities are rarely offered; they’re seized.

Just last year, Mrs. Clinton claimed that as secretary of state she didn’t carry a work phone. It was too cumbersome and inconvenient for her to carry two phones. She didn’t have room for them. Then we learned she carried an iPhone and BlackBerry, neither government issued nor encrypted. Then we learned she carried an iPad and an iPad mini. But she claimed she didn’t do email. Then we learned she had email—on a private server. But then she claimed her email was for personal correspondence, yoga, and wedding planning. Then we learned her email contained government business as well—lots of it. Listen, nobody transmits classified material on the Internet! Nobody! You transmit classified material via a closed-circuit, in-house intranet or even physically via courier. You can’t even photocopy classified data except on a machine specially designed for hush-hush material, and even then you still require permission from whatever agency and issuer the document originated. So the only way for that material to be transmitted over an email is for her or someone in her office to dictate, Photoshop, or white-out the classified material in question, to remove any letterhead, or to duplicate the material by rewriting it in an email. Government email accounts are never allowed to accept emails from nongovernment email accounts. We’re supposed to delete them right away. Exceptions exist for communications with private contractors, but those exceptions are built into the system. I repeat: To duplicate classified material without permission or to send it over an unsecured channel is completely illegal. That’s why every government agency employs burn bags, safes, and special folders for anything marked Confidential, Secret, and Top Secret. People have lost their careers and gone to jail for far less. Yet Hillary Clinton transmitted classified material by the figurative ton. No one else can operate like that in government. But she takes her normal shortcuts and continues to lie about it. There is no greater example of double standards in leadership than First Lady, Senator, and Secretary of State Hillary Clinton. Is it too inconvenient or cumbersome for her to follow the same rules that agents in the field have to follow? Maybe it would make morale too high? Clinton’s behavior harkens to the old motto: “The beatings will continue until morale improves.

So much of who I am has to do with having had him in my life. From my taste in music to my understanding of human nature. He was my teacher and my mirror. Even the woman I set out to become in the aftermath of our love affair: the woman who could love a man who would love her and stay with her. That transformation came about because I recognized my part in our attachment— my insecurities, my diminished self-worth, my need to be with someone who withheld himself— and worked for years to change all that. I have learned from many people in my life but from Richard most of all.

Death is not a merciful conclusion but a border crossing into a new land that could be more beautiful and majestic than the tallest mansion. Faith, courage, and hope are the characteristics that create happiness. They will stand as remembered monuments for all those left around the bed, and they are the qualities I will strive to obtain. —From the journal of Cale Shaffer, dated September 7, 1992, written when he was eighteen years old

In her serious way, she'd decided they weren't well suited. He was rich. She was solidly middle class. He was relaxed. She was intense. He defined himself by what mattered to him, people in all their quirky variety, sun and sand and sea, laughter, moments of ease to remember good days and envision better days. Annie epitomized the work ethic, so many tasks to do, so little time in which to do them. He didn't have to work, felt no need to achieve,but to please her he opened Confidential Commissions and, truth to tell, he enjoyed helping people solve odd and unusual problems, the more odd and unusual the better.

As has been the case far too often in the Obama administration, which may go down as the least transparent administration in history, the IRS refused to respond to our FOIA requests. Judicial Watch was forced to sue the IRS in federal court in October 2013, shortly after Lois Lerner had “retired” to avoid the consequences of her actions. Judicial Watch’s efforts through these FOIA requests and subsequent litigation led to the discovery that in addition to targeting conservatives at the IRS, Lois Lerner sent confidential taxpayer information to attorneys at the Federal Election Commission, which enforces federal campaign finance rules, in violation of federal law. Email communications revealed that Lerner, who formerly worked at the Federal Election Commission (FEC), sent extensive materials on conservative organizations—the American Issues Project and Citizens for the Republic—to the FEC, including detailed confidential information, after inquiries from the FEC attorneys. She disclosed this information in spite of Section 6103 of the Internal Revenue Code, which bars the IRS from sending such information to anyone, including other federal agencies. It also turned out that the FEC attorneys were acting without authority to make such an inquiry, because the commissioners who run the agency had never approved an investigation. The emails discovered by Judicial Watch provided a disturbing window into the activities of two out-of-control federal agencies, whose employees, because of their political bias, were trying to target conservative organizations.

His callers, largely because they found his conversation peculiar, alarming, or completely contrary to reason and common sense, often overrode what they might otherwise have assumed to be the confidential nature of the calls and shared the content with someone else. Hence news about the inner workings of the White House went into free circulation. Except it was not so much the inner workings of the White House—although it would often be reported as such—but the perambulations of the president’s mind, which changed direction almost as fast as he could express himself. Yet there were constant tropes in his own narrative: Bannon was about to be cast out, Priebus too, and Kushner needed his protection from the other bullies.

Entirely confidential, check,” Bob said. “And it would take a lot more than one night working with you to build up enough momentum to spin off a whole new me. I have to actually learn things to make that happen.

Taking a preponderance of courses capped at fifteen or so undergraduates is important. Studying with faculty who are well treated by the institution and incentivized to work with you is important. Having the opportunity to be mentored by professors is important. Knowing an institution's pedagogical philosophy is important. Attending a school with a genuine culture of teaching is most important of all.

Because people are paid virtually nothing, they have very little incentive to do much actual work.

Further improvement in operational work with agents calls for fuller and wider utilisation of confidential and special unofficial contacts. These should be acquired chiefly among prominent figures in politics and society, and important representatives of business and science.” These should not only “supply valuable information” but also “actively influence” a country’s foreign policy “in a direction of advantage to the USSR.

Everyone, from every corner of the globe, was horrified to learn Americans intentionally destroy the entire nutritional value of salads by smothering them in thick condiments made of buttermilk and sugar.

You must understand that you’re working for a crazy maniac and that our duty is to find out what he wants and to create the world that he believes in, and to show him that’s the way things are

First published in 2020 this book contains over 560 easily readable compact entries in systematic order augmented by an extensive bibliography, an alphabetical list of countries and locations of individuals final resting places (where known) and a day and month list in consecutive order of when an individual died. It details the deaths of individuals, who died too early and often in tragic circumstances, from film, literature, music, theatre, and television, and the achievements they left behind. In addition, some ordinary people who died in bizarre, freak, or strange circumstances are also included. It does not matter if they were famous or just celebrated by a few individuals, all the people in this book left behind family, friends and in some instances devotees who idolised them. Our heartfelt thoughts and sympathies go out to all those affected by each persons death. Whether you are concerned about yourself, a loved one, a friend, or a work colleague there are many helplines and support groups that offer confidential non-judgemental help, guidance and advice on mental health problems (such as anxiety, bereavement, depression, despair, distress, stress, substance abuse, suicidal feelings, and trauma). Support can be by phone, email, face-to-face counselling, courses, and self-help groups. Details can be found online or at your local health care organisation. There are many conspiracy theories, rumours, cover-ups, allegations, sensationalism, and myths about the cause of some individual’s deaths. Only the facts known at the time of writing are included in this book. Some important information is deliberately kept secret or undisclosed. Sometimes not until 20 or even 30 years later are full details of an accident or incident released or in some cases found during extensive research. Similarly, unsolved murders can be reinvestigated years later if new information becomes known. In some cases, 50 years on there are those who continue to investigate what they consider are alleged cover-ups. The first name in an entry is that by which a person was generally known. Where relevant their real name is included in brackets. Date of Death | In the entry detailing the date an individual died their age at the time of their death is recorded in brackets. Final Resting Place | Where known details of a persons final resting place are included. “Unknown” | Used when there is insufficient evidence available to the authorities to establish whether an individuals’ death was due to suicide, accident or caused by another. Statistics The following statistics are derived from the 579 individual “cause of death” entries included in this publication. The top five causes of death are, Heart attack/failure 88 (15.2%) Cancer 55 (9.5%) Fatal injuries (plane crash) 43 (7.4%) Fatal injuries (vehicle crash/collision) 39 (6.7%) Asphyxiation (Suicide) 23 (4%). extract from 'Untimely and Tragic Deaths of the Renowned, The Celebrated, The Iconic

I’m not sure I should,” she said, and cocked her head to one side. “Commercial confidentiality, and that.” I pointed out that technically since their work had been used in furtherance of a criminal offense then they were, technically, guilty of aiding and abetting under the Accessories and Abettors Act 1861. “You’re kidding me, right?” said the manager. “1861 and you just know that off the top of your head.” “It’s my job,” I said, although actually I’d looked it up in my Blackstone’s law manual when I stopped for a coffee on the way. It pays to be prepared.

I returned home the evening before Adelaide Modine’s body was found and I attended the autopsy. Call it gruesome curiosity. Now, I’m sorry, Mr. Parker, but I have nothing more to say and a great deal of work to do.” He led me to the door and pushed open the screen to let me out. “You don’t seem particularly anxious to help me find Catherine Demeter, Mr. Hyams.” He breathed in heavily. “Who suggested that you talk to me, Mr. Parker?” “Alvin Martin mentioned your name.” “Mr. Martin is a good, conscientious deputy and an asset to this town, but he is still a comparatively recent arrival,” said Hyams. “The reason why I am reluctant to talk is a matter of client confidentiality. Mr. Parker, I am the only lawyer in this town. At some point, nearly everyone who lives here, regardless of color, income, religious or political belief, has passed through the door of my office. That includes the parents of the children who died. I know a great deal about what happened here, Mr. Parker, more than I might wish to know and certainly much more than I plan to share with you. I’m sorry, but that’s the end of the matter.” “I see. One more thing, Mr. Hyams.” “Yes?” he asked, wearily. “Sheriff Granger lives on this road too, doesn’t he?” “Sheriff Granger lives next door, the house on the right here. This house has never been burgled, Mr. Parker, a fact that is surely not unconnected. Good night.” He stood at the screen door as I drove away. I cast a glance at the sheriff’s house as I passed but there were no lights within and there was no car in the yard. As I drove back to Haven, raindrops began to strike the windshield and by the time I reached the outskirts of the town it had turned into a harsh, ceaseless downpour. The lights of the motel appeared through the rain. I could see Rudy Fry standing at the door, staring out into the woods and the gathering darkness beyond. By the time I had parked, Fry had resumed his position behind the reception desk. “What do folks do around here for fun, apart from trying to run other folks out of town?” I asked. Fry grimaced as he tried to separate the sarcasm from the substance of the question. “There ain’t much to do around here outside of drinking at the Inn,” he replied,

Well, Tommy has proposed to me again. Tommy really does nothing but propose to me. He proposed to me last night in the music-room, when I was quite unprotected, as there was an elaborate trio going on. I didn’t dare to make the smallest repartee, I need hardly tell you. If I had, it would have stopped the music at once. Musical people are so absurdly unreasonable. They always want one to be perfectly dumb at the very moment when one is longing to be absolutely deaf. Then he proposed to me in broad daylight this morning, in front of that dreadful statue of Achilles. Really, the things that go on in front of that work of art are quite appalling. The police should interfere. At luncheon I saw by the glare in his eye that he was going to propose again, and I just managed to check him in time by assuring him that I was a bimetallist. Fortunately I don’t know what bimetallism means. And I don’t believe anybody else does either. But the observation crushed Tommy for ten minutes. He looked quite shocked. And then Tommy is so annoying in the way he proposes. If he proposed at the top of his voice, I should not mind so much. That might produce some effect on the public. But he does it in a horrid confidential way. When Tommy wants to be romantic he talks to one just like a doctor. I am very fond of Tommy, but his methods of proposing are quite out of date. I wish, Gertrude, you would speak to him, and tell him that once a week is quite often enough to propose to any one, and that it should always be done in a manner that attracts some attention.

Tanisto raised an eyebrow. “Religion, eh? I’ve never spoken with any clerics before. What is your religion called?” I leaned forward confidentially like I was about to tell him a mysterious secret. “We worship The Block.” The player stared at me for a moment, screwing up his face as he tried to comprehend what I’d said. Then he started to chuckle. “You worship blocks? Like what everything is made out of?” I shook my head. “No, we worship The Block. It is a mysterious block that exists somewhere in the sky. It is said that The Block knows all and sees all. It is said that if it chose to, it could write everyone’s story in the Book of Life. Everyone from Herobrine and Notch down to the smallest endermite.” The player nodded his head. “The Block sounds pretty powerful. Have you ever seen him or her or it or whatever it is?” I shook my head. “The Block only reveals itself in dreams and trance-induced stupors.” “So, you’ve never seen it then?” “I have not. But I work every day to get to the point where I will be blessed enough to see The Block.” Tanisto nodded and pursed his lips. “Sounds kinda cool, I guess. What do you call your religion?” I leaned forward again. “We call ourselves … Blockheads.” The player nodded.

I'm not going to let myself cry. I worked too damn hard on my eye makeup.