Complaining Without Offering A Solution Quotes

When problems arise, you will usually find two types of people: whiners and winners. Whiners obstruct progress; they spend hours complaining about this point or that, without offering positive solutions. Winners acknowledge the existence of the problem, but they try to offer practical ideas that can help resolve the matter in a manner that is satisfactory to both parties.

You shouldn’t feel hurt, that’s not what I meant.” “So what are you trying to say?” “But you shouldn’t feel that way.” “How can you say that? Last week I spent the whole day with you. We had a great time.” “OK, then just forget it.” “All right, I’ll clean up the backyard. Does that make you happy?” “I got it. This is what you should do.” “Look, there’s nothing we can do about it.” “If you are going to complain about doing it, then don’t do it.” “Why do you let people treat you that way? Forget them.” “If you’re not happy then we should just get a divorce.” “All right, then you can do it from now on.” “From now on, I will handle it.” “Of course I care about you. That’s ridiculous.” “Would you get to the point?” “All we have to do is …” “That’s not at all what happened.” Each of these statements either invalidates or attempts to explain upset feelings or offers a solution designed suddenly to change her negative feelings to positive feelings. The first step a man can take to change this pattern is simply to stop making the above comments (we explore this topic more fully in chapter 5). To practice listening without offering any invalidating comments or solutions is, however, a