Company Appreciation Quotes

As we expand our knowledge of good books, we shrink the circle of men whose company we appreciate.

To be successful, a Board of Directors must foster a culture of respect and appreciation.

In a perfect Friendship this Appreciative love is, I think, often so great and so firmly based that each member of the circle feels, in his secret heart, humbled before the rest. Sometimes he wonders what he is doing there among his betters. He is lucky beyond desert to be in such company. Especially when the whole group is together; each bringing out all that is best, wisest, or funniest in all the others. Those are the golden sessions; when four or five of us after a hard day's walk have come to our inn; when our slippers are on, our feet spread out toward the blaze and our drinks are at our elbows; when the whole world, and something beyond the world, opens itself to our minds as we talk; and no one has any claim on or any responsibility for another, but all are freemen and equals as if we had first met an hour ago, while at the same time an Affection mellowed by the years enfolds us. Life — natural life — has no better gift to give. Who could have deserved it?

It's my uniform. Everyone in my company wears it." "It's hideous." Rose felt her hackles rise. The neon green uniform was hideous, but she didn't appreciate him pointing it out. She opened her mouth. "Yet despite it, you look lovely," he said. "Flattery will get you nowhere," she told him. "It's not flattery," he said coldly. "Flattery requires exaggeration. I'm merely stating a fact. You're a beautiful woman wearing an ugly sack of unnatural color.

I never met a pig I didn't like. All pigs are intelligent, emotional, and sensitive souls. They all love company. They all crave contact and comfort. Pigs have a delightful sense of mischief; most of them seem to enjoy a good joke and appreciate music. And that is something you would certainly never suspect from your relationship with a pork chop.

I live to enjoy life by the littlest things, feeling the grass between my toes, breathing fresh air, watching the wind sway the trees, enjoying the company of loved ones, a deep conversation, getting lost in a good book, going for a walk in nature, watching my kids grow up. Just the feeling itself of being alive, the absolute amazing fact that we are here right now, breathing, thinking, doing.

According to horses, a good friend is someone who listens, appreciates your company and teases you, but is protective at the same time.

Come to think of it, I am already keeping correspondence with a dog, with whom, I must admit, I find myself rather smitten. Also, I'm secretly hoping Mrs. Wiggles ends up a full halibut when this is through, because that would save me a trip to the market... although if Hatun's troll keeps company with a tabby, perhaps he wouldn't much appreciate a meal that used to be a cat." Jackaby stared "I've already ruined you, haven't I?" "Looks that way." "And I suppose there's nothing to be done about it?" "Not a thing.

Jobs's intensity was also evident in his ability to focus. He would set priorities, aim his laser attention on them, and filter out distractions. If something engaged him- the user interface for the original Macintosh, the design of the iPod and iPhone, getting music companies into the iTunes Store-he was relentless. But if he did not want to deal with something - a legal annoyance, a business issue, his cancer diagnosis, a family tug- he would resolutely ignore it. That focus allowed him to say no. He got Apple back on track by cutting all except a few core products. He made devices simpler by eliminating buttons, software simpler by eliminating features, and interfaces simpler by eliminating options. He attributed his ability to focus and his love of simplicity to his Zen training. It honed his appreciation for intuition, showed him how to filter out anything that was distracting or unnecessary, and nurtured in him an aesthetic based on minimalism.

When employees feel they're loved and appreciated by the company and by other employees, they tend to be more productive.

The medics were the most popular, respected, and appreciated men in the company. Their weapons were first-aid kits, their place on the line was wherever a man called out that he was wounded.

A couple of hundred dollars for a fishing pole!?¨ You'll hear that all the time if you don't keep your mouth shut in certain company. You can talk about the aesthetics and even mention a cane rod will appreciate in value while a new graphite rod will depreciate, but the best thing to do is turn around and say, ¨$9,000.00 for a car? I only paid $500.00 for mine.

He was quiet for the rest of our stroll, which I appreciated. I knew he was trying to figure out what to say to cheer me up, and his company alone was enough to comfort me. By the time we reached the end of the street, the anger and confusion pumping through my system had run its course, and only then did I realize that one of my hands was still clutched in his. I

The more I dim my eyes over print and frazzle my brain over abstract ideas, the more I appreciate the delight of being basically an animal wrapped in a sensitive skin: sex, the resistance of rock, the taste and touch of snow, the feel of the sun, good wine and a rare beefsteak and the company of friends around a fire with a guitar and lousy old cowboy songs. Despair: I'll never be a scholar, never be a decent good Christian. Just a hedonist, a pagan, a primitive romantic

most cherished desires of present-day Westerners are shaped by romantic, nationalist, capitalist and humanist myths that have been around for centuries. Friends giving advice often tell each other, ‘Follow your heart.’ But the heart is a double agent that usually takes its instructions from the dominant myths of the day, and the very recommendation to ‘follow your heart’ was implanted in our minds by a combination of nineteenth-century Romantic myths and twentieth-century consumerist myths. The Coca-Cola Company, for example, has marketed Diet Coke around the world under the slogan ‘Diet Coke. Do what feels good.’ Even what people take to be their most personal desires are usually programmed by the imagined order. Let’s consider, for example, the popular desire to take a holiday abroad. There is nothing natural or obvious about this. A chimpanzee alpha male would never think of using his power in order to go on holiday into the territory of a neighbouring chimpanzee band. The elite of ancient Egypt spent their fortunes building pyramids and having their corpses mummified, but none of them thought of going shopping in Babylon or taking a skiing holiday in Phoenicia. People today spend a great deal of money on holidays abroad because they are true believers in the myths of romantic consumerism. Romanticism tells us that in order to make the most of our human potential we must have as many different experiences as we can. We must open ourselves to a wide spectrum of emotions; we must sample various kinds of relationships; we must try different cuisines; we must learn to appreciate different styles of music. One of the best ways to do all that is to break free from our daily routine, leave behind our familiar setting, and go travelling in distant lands, where we can ‘experience’ the culture, the smells, the tastes and the norms of other people. We hear again and again the romantic myths about ‘how a new experience opened my eyes and changed my life’. Consumerism tells us that in order to be happy we must consume as many products and services as possible. If we feel that something is missing or not quite right, then we probably need to buy a product (a car, new clothes, organic food) or a service (housekeeping, relationship therapy, yoga classes). Every television commercial is another little legend about how consuming some product or service will make life better. 18. The Great Pyramid of Giza. The kind of thing rich people in ancient Egypt did with their money. Romanticism, which encourages variety, meshes perfectly with consumerism. Their marriage has given birth to the infinite ‘market of experiences’, on which the modern tourism industry is founded. The tourism industry does not sell flight tickets and hotel bedrooms. It sells experiences. Paris is not a city, nor India a country – they are both experiences, the consumption of which is supposed to widen our horizons, fulfil our human potential, and make us happier. Consequently, when the relationship between a millionaire and his wife is going through a rocky patch, he takes her on an expensive trip to Paris. The trip is not a reflection of some independent desire, but rather of an ardent belief in the myths of romantic consumerism. A wealthy man in ancient Egypt would never have dreamed of solving a relationship crisis by taking his wife on holiday to Babylon. Instead, he might have built for her the sumptuous tomb she had always wanted. Like the elite of ancient Egypt, most people in most cultures dedicate their lives to building pyramids. Only the names, shapes and sizes of these pyramids change from one culture to the other. They may take the form, for example, of a suburban cottage with a swimming pool and an evergreen lawn, or a gleaming penthouse with an enviable view. Few question the myths that cause us to desire the pyramid in the first place.

People leave companies for two reasons. One, they don't feel appreciated. And two, they don't get along with their boss.

Go to hell, you fucking bastard.” “Only if you come along. I’d appreciate the company.

If we are serious about change, we have to dig - preferably with plenty of company and with a full appreciation of the fact that although we did not start the fire, it belongs to us now.

While enjoying a month of fine weather at the sea-coast, I was thrown into the company of a most fascinating creature: a real goddess in my eyes, as long as she took no notice of me. I 'never told my love' vocally; still, if looks have language, the merest idiot might have guessed I was over head and ears: she understood me at last, and looked a return - the sweetest of all imaginable looks. And what did I do? I confess it with shame - shrunk icily into myself, like a snail; at every glance retired colder and farther; till finally the poor innocent was led to doubt her own senses, and, overwhelmed with confusion at her supposed mistake, persuaded her mamma to decamp. By this curious turn of disposition I have gained the reputation of deliberate heartlessness; how undeserved, I alone can appreciate.

In our current culture, we place a lot of emphasis on job description. Our obsession with the advice to “follow your passion” (the subject of my last book), for example, is motivated by the (flawed) idea that what matters most for your career satisfaction is the specifics of the job you choose. In this way of thinking, there are some rarified jobs that can be a source of satisfaction—perhaps working in a nonprofit or starting a software company—while all others are soulless and bland. The philosophy of Dreyfus and Kelly frees us from such traps. The craftsmen they cite don’t have rarified jobs. Throughout most of human history, to be a blacksmith or a wheelwright wasn’t glamorous. But this doesn’t matter, as the specifics of the work are irrelevant. The meaning uncovered by such efforts is due to the skill and appreciation inherent in craftsmanship—not the outcomes of their work.

I'm smart enough to know that Elizabeth had no doubt seen dozens of men leap over curbs without her falling in love with the leaper, but I do believe this: When an endeavor is special in a person's life, others discern it intuitively and appreciate it more, like the praise a child receives for a lumpy clay sculpture. And as ordinary as such an event might be, it can be instilled with uncommon power.

When I went to Pixar, I became aware of a great divide. Tech companies don’t understand creativity. They don’t appreciate intuitive thinking, like the ability of an A&R guy at a music label to listen to a hundred artists and have a feel for which five might be successful. And they think that creative people just sit around on couches all day and are undisciplined, because they’ve not seen how driven and disciplined the creative folks at places like Pixar are. On the other hand, music companies are completely clueless about technology. They think they can just go out and hire a few tech folks. But that would be like Apple trying to hire people to produce music. We’d get second-rate A&R people, just like the music companies ended up with second-rate tech people. I’m one of the few people who understands how producing technology requires intuition and creativity, and how producing something artistic takes real discipline.

We were in an entirely other field by this time and in the company of white-coloured brown-coloured cows. They watched us quietly as we made a path between them and changed their attitudes slowly as if to show us all of the maps on their fat sides. They gave us to understand that they knew us personally and thought a lot of our families and I lifted my hat to the last of them as I passed her as a sign of my appreciation.

We think it's important to have a company culture where employees feel loved, valued, and appreciated.

A friend is someone whose unspoken approval and appreciation for your company helps you to remember your own grace and beauty.

Do you know why teachers use me? Because I speak in tongues. I write metaphors. Every one of my stories is a metaphor you can remember. The great religions are all metaphor. We appreciate things like Daniel and the lion’s den, and the Tower of Babel. People remember these metaphors because they are so vivid you can’t get free of them and that’s what kids like in school. They read about rocket ships and encounters in space, tales of dinosaurs. All my life I’ve been running through the fields and picking up bright objects. I turn one over and say, Yeah, there’s a story. And that’s what kids like. Today, my stories are in a thousand anthologies. And I’m in good company. The other writers are quite often dead people who wrote in metaphors: Edgar Allan Poe, Herman Melville, Washington Irving, Nathaniel Hawthorne. All these people wrote for children. They may have pretended not to, but they did.

You weren't always so...appreciative. When I said that men enjoyed my company, you said you found that hard to believe." What?" he retorted with a scowl. "I never said any such thing." "Yes, you did, the day that I asked you to investigate my suitors. I remember it clearly." "Theres no way in hell I ever..." The conversation came back to him suddenly, and he shook his head. "You're remembering only part, sweeting. You said that men enjoyed your company and considered you easy to talk to. It was the last part I found hard to believe." "Oh." She eyed him askance. "Why? You never seem to have trouble talking to me. Or rather, lecturing me." "It's either lecture you or stop up your mouth with kisses," he said dryly. "Talking to you isn't easy, because every time I'm near you I burn to carry you off to some secluded spot and do any number of wicked things to you." She blinked, then gazed at him with such softness that it made his chest hurt. "Then why don't you?" -Celia and Jackson

Behind great men, children, companies or homes are some extraordinary women! Take time today and always to acknowledge the women in your life with a show of gratitude. Love compels a woman's heart. Appreciation drives her commitment. Kindness fuels her strength. Compassion gives her courage. God gives her to you.

A wise man once told me, “As a man, you have to die once in order to live.” I never fully appreciated his advice, nor did I understand it until I experienced it firsthand. From that time on, I understood the origins of the Jerk vs. Nice Guy battle. Readers may be asking themselves, “What in the world is this guy talking about?” Well, I’m referring to the widely known fact that women habitually date men that are jerks while the “nice” guys are often left twiddling their thumbs in solitaire. Does this sound familiar to anyone? Figuratively speaking, in order for a man to enjoy the company of women and be able to seduce them, his inner nice guy must first die through heartache. It is at this point that his inner bad boy surfaces and goes on the prowl.

All trademarks, company names, registered names, products, characters, mottos, logos, jingles and catchphrases used or cited in this work are the property of their respective owners and have only been mentioned and or used as cultural references to enhance the narrative and in no way were used to disparage or harm the owners and their companies. It is the author's sincerest wish the owners of the cited trademarks, company names, etc. appreciate the success they have achieved in making their products household names and appreciate the free plug.

It is no longer just engineers who dominate our technology leadership, because it is no longer the case that computers are so mysterious that only engineers can understand what they are capable of. There is an industry-wide shift toward more "product thinking" in leadership--leaders who understand the social and cultural contexts in which our technologies are deployed. Products must appeal to human beings, and a rigorously cultivated humanistic sensibility is a valued asset for this challenge. That is perhaps why a technology leader of the highest status--Steve Jobs--recently credited an appreciation for the liberal arts as key to his company's tremendous success with their various i-gadgets.

You are the average of the people you spend the most time with. And that’s why it’s not always where you are in life, but who you have by your side that matters most. Some people drain you and others provide soul food. Spend more time with nice people who are smart, driven and open-minded about personal growth and opportunity. There’s no need to rush into a relationship you are unsure of, or socialize with those who hold you back. Be sure to get in the company of those who feed your spirit, and give the gift of your absence to those who do not appreciate your presence.

I love my body, I love who I am, I appreciate my company.

Your contribution to the community of “gazelles” is greatly appreciated.

her inclination for good company, and power of appreciating what was elegant and clever, shewed that there was no want of taste, though strength of understanding must not be expected.

Epicurus founded a school of philosophy which placed great emphasis on the importance of pleasure. "Pleasure is the beginning and the goal of a happy life," he asserted, confirming what many had long thought, but philosophers had rarely accepted. Vulgar opinion at once imagined that the pleasure Epicurus had in mind involved a lot of money, sex, drink and debauchery (associations that survive in our use of the word 'Epicurean'). But true Epicureanism was more subtle. Epicurus led a very simple life, because after rational analysis, he had come to some striking conclusions about what actually made life pleasurable - and fortunately for those lacking a large income, it seemed that the essential ingredients of pleasure, however elusive, were not very expensive. The first ingredient was friendship. 'Of all the things that wisdom provides to help one live one's entire life in happiness, the greatest by far is the possession of friendship,' he wrote. So he bought a house near Athens where he lived in the company of congenial souls. The desire for riches should perhaps not always be understood as a simple hunger for a luxurious life, a more important motive might be the wish to be appreciated and treated nicely. We may seek a fortune for no greater reason than to secure the respect and attention of people who would otherwise look straight through us. Epicurus, discerning our underlying need, recognised that a handful of true friends could deliver the love and respect that even a fortune may not. Epicurus and his friends located a second secret of happiness: freedom. In order not to have to work for people they didn't like and answer to potentially humiliating whims, they removed themselves from employment in the commercial world of Athens ('We must free ourselves from the prison of everyday affairs and politics'), and began what could best have been described as a commune, accepting a simpler way of life in exchange for independence. They would have less money, but would never again have to follow the commands of odious superiors. The third ingredient of happiness was, in Epicurus's view, to lead an examined life. Epicurus was concerned that he and his friends learn to analyse their anxieties about money, illness, death and the supernatural. There are few better remedies for anxiety than thought. In writing a problem down or airing it in conversation we let its essential aspects emerge. And by knowing its character, we remove, if not the problem itself, then its secondary, aggravating characteristics: confusion, displacement, surprise. Wealth is of course unlikely ever to make anyone miserable. But the crux of Epicurus's argument is that if we have money without friends, freedom and an analysed life, we will never be truly happy. And if we have them, but are missing the fortune, we will never be unhappy.

The approach to digital culture I abhor would indeed turn all the world's books into one book, just as Kevin (Kelly) suggested. It might start to happen in the next decade or so. Google and other companies are scanning library books into the cloud in a massive Manhattan Project of cultural digitization. What happens next is what's important. If the books in the cloud are accessed via user interfaces that encourage mashups of fragments that obscure the context and authorship of each fragment, there will be only one book. This is what happens today with a lot of content; often you don't know where a quoted fragment from a news story came from, who wrote a comment, or who shot a video. A continuation of the present trend will make us like various medieval religious empires, or like North Korea, a society with a single book. The Bible can serve as a prototypical example. Like Wikipedia, the Bible's authorship was shared, largely anonymous, and cumulative, and the obscurity of the individual authors served to create an oracle-like ambience for the document as "the literal word of God." If we take a non-metaphysical view of the Bible, it serves as a link to our ancestors, a window. The ethereal, digital replacement technology for the printing press happens to have come of age in a time when the unfortunate ideology I'm criticizing dominates technological culture. Authorship - the very idea of the individual point of view - is not a priority of the new ideology. The digital flattening of expression into a global mush is not presently enforced from the top down, as it is in the case of a North Korean printing press. Instead, the design of software builds the ideology into those actions that are the easiest to perform on the software designs that are becoming ubiquitous. It is true that by using these tools, individuals can author books or blogs or whatever, but people are encouraged by the economics of free content, crowd dynamics, and lord aggregators to serve up fragments instead of considered whole expressions or arguments. The efforts of authors are appreciated in a manner that erases the boundaries between them. The one collective book will absolutely not be the same thing as the library of books by individuals it is bankrupting. Some believe it will be better; others, including me, believe it will be disastrously worse. As the famous line goes from Inherit the Wind: 'The Bible is a book... but it is not the only book' Any singular, exclusive book, even the collective one accumulating in the cloud, will become a cruel book if it is the only one available.

If you wish to understand this, think of a little child that is given a taste for drugs. As the drug penetrates the body of the child, it becomes addicted and its whole being cries out for the drug. To be without the drug is so unbearable a torment that it seems preferable to die. Now this is exactly what society did to you when you were a child. You were not allowed to enjoy the solid, nutritious food of life: work and play and the company of people and the pleasures of the senses and the mind. You were given a taste for the drug called Approval, Appreciation, Attention, the drug called Success, Prestige, Power. Having

As I’ve told you many times, I’m split in two. One side contains my exuberant cheerfulness, my flippancy, my joy in life and, above all, my ability to appreciate the lighter side of things. By that I mean not finding anything wrong with flirtations, a kiss, an embrace, an off-color joke. This side of me is usually lying in wait to ambush the other one, which is much purer, deeper and finer. No one knows Anne’s better side, and that’s why most people can’t stand me. Oh, I can be an amusing clown for an afternoon, but after that everyone’s had enough of me to last a month. Actually, I’m what a romantic movie is to a profound thinker—a mere diversion, a comic interlude, something that is soon forgotten: not bad, but not particularly good either. I hate having to tell you this, but why shouldn’t I admit it when I know it’s true? My lighter, more superficial side will always steal a march on the deeper side and therefore always win. You can’t imagine how often I’ve tried to push away this Anne, which is only half of what is known as Anne—to beat her down, hide her. But it doesn’t work, and I know why. I’m afraid that people who know me as I usually am will discover I have another side, a better and finer side. I’m afraid they’ll mock me, think I’m ridiculous and sentimental and not take me seriously. I’m used to not being taken seriously, but only the “lighthearted” Anne is used to it and can put up with it; the “deeper” Anne is too weak. If I force the good Anne into the spotlight for even fifteen minutes, she shuts up like a clam the moment she’s called upon to speak, and lets Anne number one do the talking. Before I realize it, she’s disappeared. So the nice Anne is never seen in company. She’s never made a single appearance, though she almost always takes the stage when I’m alone. I know exactly how I’d like to be, how I am … on the inside. But unfortunately I’m only like that with myself. And perhaps that’s why—no, I’m sure that’s the reason why—I think of myself as happy on the inside and other people think I’m happy on the outside. I’m guided by the pure Anne within, but on the outside I’m nothing but a frolicsome little goat tugging at its tether. As I’ve told you, what I say is not what I feel, which is why I have a reputation for being boy-crazy as well as a flirt, a smart aleck and a reader of romances. The happy-go-lucky Anne laughs, gives a flippant reply, shrugs her shoulders and pretends she doesn’t give a darn. The quiet Anne reacts in just the opposite way. If I’m being completely honest, I’ll have to admit that it does matter to me, that I’m trying very hard to change myself, but that I’m always up against a more powerful enemy. A voice within me is sobbing, “You see, that’s what’s become of you. You’re surrounded by negative opinions, dismayed looks and mocking faces, people who dislike you, and all because you don’t listen to the advice of your own better half.” Believe me, I’d like to listen, but it doesn’t work, because if I’m quiet and serious, everyone thinks I’m putting on a new act and I have to save myself with a joke, and then I’m not even talking about my own family, who assume I must be sick, stuff me with aspirins and sedatives, feel my neck and forehead to see if I have a temperature, ask about my bowel movements and berate me for being in a bad mood, until I just can’t keep it up anymore, because when everybody starts hovering over me, I get cross, then sad, and finally end up turning my heart inside out, the bad part on the outside and the good part on the inside, and keep trying to find a way to become what I’d like to be and what I could be if … if only there were no other people in the world. Yours, Anne M. Frank ANNE’S DIARY ENDS HERE.

An appreciation of the core elements of a company's early succes is so important, and it can be retained as companies adapt and grow. But nostalgia that inspires resistance to change will fuel discontent and often undermine growth.

Amat, Lifa, and Zaccharias were the sort of children who got passed over. They've stuck together ever since. Lifa is less talkative than a tree, Zacharias louder than a radio, and Amat just appreciates the company. They make a good team.

Poetry is like an innocent young maiden who is extremely beautiful, and whom many other maidens, who are the other fields of knowledge, are careful to enrich, polish, and adorn, and she must be served by all of them. Her alchemy is such that the person who knows how to treat her will turn her into purest gold of inestimable value...she should not be allowed in the company of scoundrels or the ignorant mob incapable of knowing or appreciating the treasures that lie within her.

That was fucking awesome," Boyd enthused with a huge grin. "It's pretty amazing," Kassian agreed, taking off his own helmet. "I had a feeling you'd appreciate it considering your taste in cars and men. Fast, powerful and dangerous and all that stuff, right?

I was saddened to find it in such a state- no, no more than saddened, I was shamed. This was where I came from, this was my provenance, and it smacked of lowliness. But as I reacclimatized and my surroundings once again became familiar, it occurred to me that the house had not changed in my absence. I had changed. I was looking about me with the eyes of a foreigner, but that particular type of entitled and unsympathetic American who so annoyed me when I encountered him in the classrooms and workplaces of your country's elite. This realization angered me; staring at my reflection in the speckled glass of bathroom mirror I resolved to exorcise the unwelcome sensibility by which I had become possessed. It was only after so doing that I saw my house properly again, appreciating its enduring grandeur, its unmistakable personality and idiosyncratic charm. Mughal miniatures and ancient carpets graced its reception rooms; an excellent library abutted its veranda. It was far from impoverished; indeed, it was rich with history. I wondered how I could ever have been so ungenerous- and so blind- to have thought otherwise, and I was disturbed by what this implied about myself: that I was a man lacking in substance and hence easily influenced by even a short sojourn in the company of others.

No hysterical fits, no tantrums, just meditation, absorption, relaxation. This was playfulness in the company of his very own appreciative person. So I left them to it, not wanting to shame chef out of his imagination, for there was an awful lot of shaming for playing, shaming for letting your guard down that went on in this place.

We value our agents highly,” he said, “and we let them know we value them highly. We know that the success of any company depends upon the success of its agents. They are important to us. We think they are the best in the business—and all our dealings with them are on that basis. When you appreciate a person, you actually make him more valuable and more successful.

In retaining employees and keeping them engaged, we’ll cover the five activities of great (vs. good) managers: • Help people play to their strengths. • Don’t demotivate; dehassle. • Set clear expectations and give employees a clear line of sight. • Give recognition and show appreciation. • Hire fewer people, but pay them more (frontline employees, not top leaders!).

Being yer laird gives me the responsibility to pay attention to yer needs and see they are met whether ye wish to recognize them or not. Being yer betrothed does the same thing but it also makes me want to try to please ye. Being a man? Well that just gives me the ability to appreciate how very beautiful ye are as well as the desire to spend more time in yer company.

football: it might not be enough to just love your job. You had to want to live in the world the job created. Working with people you like, a tribe with a common goal, would make your professional life far happier than any accolade, salary, or a company’s prestige could. You need to do the work you love, at a place and with people you love. You have to feel—Brady repeatedly returned to this word—“appreciated.

But the biggest news that month was the departure from Apple, yet again, of its cofounder, Steve Wozniak. Wozniak was then quietly working as a midlevel engineer in the Apple II division, serving as a humble mascot of the roots of the company and staying as far away from management and corporate politics as he could. He felt, with justification, that Jobs was not appreciative of the Apple II, which remained the cash cow of the company and accounted for 70% of its sales at Christmas 1984. “People in the Apple II group were being treated as very unimportant by the rest of the company,” he later said. “This was despite the fact that the Apple II was by far the largest-selling product in our company for ages, and would be for years to come.” He even roused himself to do something out of character; he picked up the phone one day and called Sculley, berating him for lavishing so much attention on Jobs and the Macintosh division. Frustrated, Wozniak decided to leave quietly to start a new company that would make a universal remote control device he had invented. It would control your television, stereo, and other electronic devices with a simple set of buttons that you could easily program. He informed the head of engineering at the Apple II division, but he didn’t feel he was important enough to go out of channels and tell Jobs or Markkula. So Jobs first heard about it when the news leaked in the Wall Street Journal. In his earnest way, Wozniak had openly answered the reporter’s questions when he called. Yes, he said, he felt that Apple had been giving short shrift to the Apple II division. “Apple’s direction has been horrendously wrong for five years,” he said.

Blake, Cole, and I have been family for each other, because the ones we started with were for crap. Why they let me in, I still don’t know. But because they did, I believed I was worth more than I would have otherwise.” He nodded and gathered his thoughts for a moment. “Blake’s company made me want to hug trees and hear music. Cole’s company made me want to try harder to be a better person. I never imagined that anyone could love either of these men enough for me to let them go.” “But I didn’t know about the McHugh girls. Their love is fiercer than guns. More powerful than fistfuls of money. I can walk away because of them. Officer McHugh? I want to thank you again for letting me see this through. I know my peace of mind is far from your concern, but I appreciate it anyway.” Beckett held his glass up high. “To my brothers. They’ve finally gotten the lives they deserve.

Wences had first learned about Bitcoin in late 2011 from a friend back in Argentina who thought it might give Wences a quicker and cheaper way to send money back home. Wences’s background in financial technology gave him a natural appreciation for the concept. After quietly watching and playing with it for some time, Wences gave $100,000 of his own money to two high-level hackers he knew in eastern Europe and asked them to do their best to hack the Bitcoin protocol. He was especially curious about whether they could counterfeit Bitcoins or spend the coins held in other people’s wallets—the most damaging possible flaw. At the end of the summer, the hackers asked Wences for more time and money. Wences ended up giving them $150,000 more, sent in Bitcoins. In October they concluded that the basic Bitcoin protocol was unbreakable, even if some of the big companies holding Bitcoins were not. By

In psychology, they call the holistic view you form about another person your global evaluation. As you can see, your global evaluation about the height or beauty of another person greatly affects your other estimations, but many other global evaluations can produce the halo effect. When it comes to your favorite bands, directors, brands, or companies, you often lie to yourself about their shortcomings. For example, if you really, truly love a particular musician or band, you will forgive their poorer works much more readily than will a less-devoted fan. You may find yourself defending their latest album, explaining the nuances to the uninitiated, wondering why they can’t appreciate it. Or maybe you absolutely love a particular director or author, and believe her to be a genius who can do no wrong. When critics slam her latest movie or book, how do you react? Like most fanatics, you probably see the dissenters as naysayers and nitpickers drunk on their own haterade. The halo effect nullifies your objectivity.

If you are not spending all of your waking life in discontent, worry, anxiety, depression, despair, or consumed by other negative states; if you are able to enjoy simple things like listening to the sound of the rain or the wind; if you can see the beauty of clouds moving across the sky or be alone at times without feeling lonely or needing the mental stimulus of entertainment; if you find yourself treating a complete stranger with heartfelt kindness without wanting anything from him or her... it means that a space has opened up, no matter how briefly, in the otherwise incessant stream of thinking that is the human mind. When this happens, there is a sense of well-being, of alive peace, even though it may be subtle. The intensity will vary from a perhaps barely noticeable background sense of contentment to what the ancient sages of India called ananda - the bliss of Being. Because you have been conditioned to pay attention only to form, you are probably not aware of it except indirectly. For example, there is a common element in the ability to see beauty, to appreciate simple things, to enjoy your own company, or to relate to other people with loving kindness. This common element is a sense of contentment, peace, and aliveness that is the invisible background without which these experiences would not be possible. Whenever there is beauty, kindness, the recognition of the goodness of simple things in your life, look for the background to that experience within yourself. But don't look for it as if you were looking for something. You cannot pin it down and say, "Now I have it," or grasp it mentally and define it in some way. It is like the cloudless sky. It has no form. It is space; it is stillness, the sweetness of Being and infinitely more than these words, which are only pointers. When you are able to sense it directly within yourself, it deepens. So when you appreciate something simple - a sound, a sight, a touch - when you see beauty, when you feel loving kindness toward another, sense the inner spaciousness that is the source and background to that experience.

Michael was wrapping up a speech. He said: Spectra is a company run by people, and we take your health very seriously. As our business relies on overseas suppliers, especially those in southern China, we are taking precautionary measures with this announcement of Shen Fever. We are working in accordance with the New York State Department of Health and the Centers for Disease Control and Prevention. In the next few weeks, we will keep you abreast of new updates for keeping you safe. We would appreciate your cooperation and compliance.

To have a goddess like you in his arms and not appreciate it…” He kissed her, unable to resist the lush, succulent mouth so close to his. He put everything he felt into it, so he could wipe out any hurt the Neds of the world had given her. When he broke away, realizing he was treading dangerous ground, she said hoarsely, “You weren’t always so…appreciative. When I said that men enjoyed my company, you said you found that hard to believe.” “What?” he retorted with a scowl. “I never said any such thing.” “Yes, you did, the day that I asked you to investigate my suitors. I remember it clearly.” “There’s no way in hell I ever…” The conversation came back to him suddenly, and he shook his head. “You’re remembering only part, sweeting. You said that men enjoyed your company and considered you easy to talk to. It was the last part I found hard to believe.” “Oh.” She eyed him askance. “Why? You never seem to have trouble talking to me. Or rather, lecturing me.” “It’s either lecture you or stop up your mouth with kisses,” he said dryly. “Talking to you isn’t easy, because every time I’m near you I burn to carry you off to some secluded spot and do any number of wicked things with you.” She blinked, then gazed at him with such softness that at made his chest hurt. “Then why don’t you?” “Because you’re a marquess’s daughter and my employer’s sister.” “What does that signify? You’re an assistant magistrate and a famous Bow Street Runner-“ “And the bastard of nobody knows whom.” “Which merely makes you a fitting companion for a hellion with a reputation for recklessness.” The word companion resonated in his brain. What did she mean by it? Then she pressed a kiss to his jaw, eroding his resistance and his reason, and he knew precisely what she meant. He tried to set her off of him before he lost his mind entirely, but she looped her arms about his neck and wouldn’t let go. “Show me.” “Show you what?” “All the wicked things you want to do with me.” Desire bolted in a fever through his vein. “My God, Celia-“ “I won’t believe a word you’ve said if you don’t.” Her gaze grew troubled. “I don’t think you know what you want. Yesterday you gave me such lovely kisses and caresses and then at the ball you acted like you’d never met me.” “You were with your suitors,” he said hoarsely. “You could have danced with me. You didn’t even ask me for one dance.” Having her on his lap was rousing him to a painful hardness. “Because I knew if I did, I would want…I would need…” She kissed a path down his throat, turning his blood to fire. “Show me,” she whispered, “Show me now what you want. What you need.” “I refuse to ruin you,” he said, half as a caution to himself. “You already have.

Every talent, every feeling, every acquirement; nay, even every tendency towards virtue, was used up as materials for fireworks; the hidden, sacred fire, exhausted itself in sparkle and crackle. They talked about art in a merely sensuous way, dwelling on outside effects, instead of allowing themselves to learn what it has to teach. They lashed themselves up into an enthusiasm about high subjects in company, and never thought about them when they were alone; they squandered their capabilities of appreciation into a mere flow of appropriate words.

My ten years of bank experience should be of interest to a rapidly growing bank like yours. In various capacities in bank operations with the Bankers Trust Company in New York, leading to my present assignment as Branch Manager, I have acquired skills in all phases of banking including depositor relations, credits, loans and administration. I will be relocating to Phoenix in May and I am sure I can contribute to your growth and profit. I will be in Phoenix the week of April 3 and would appreciate the opportunity to show you how I can help your bank meet its goals.

We still own 38 percent of the company’s stock today, which is an unusually large stake for anyone to hold in an outfit the size of Wal-Mart, and that’s the best protection there is against the takeover raiders. It’s something that any family who has faith in its strength as a unit and in the growth potential of its business can do. The transfer of ownership was made so long ago that we didn’t have to pay substantial gift or inheritance taxes on it. The principle behind this is simple: the best way to reduce paying estate taxes is to give your assets away before they appreciate.

I’ve always appreciated authors who explain their points simply, right up front. So here’s the argument in brief: 1. The most important breakthroughs come from loonshots, widely dismissed ideas whose champions are often written off as crazy. 2. Large groups of people are needed to translate those breakthroughs into technologies that win wars, products that save lives, or strategies that change industries. 3. Applying the science of phase transitions to the behavior of teams, companies, or any group with a mission provides practical rules for nurturing loonshots faster and better.

Dear Sir: My ten years of bank experience should be of interest to a rapidly growing bank like yours. In various capacities in bank operations with the Bankers Trust Company in New York, leading to my present assignment as Branch Manager, I have acquired skills in all phases of banking including depositor relations, credits, loans and administration. I will be relocating to Phoenix in May and I am sure I can contribute to your growth and profit. I will be in Phoenix the week of April 3 and would appreciate the opportunity to show you how I can help your bank meet its goals. Sincerely, Barbara L. Anderson

I understood the concept of religion, the one-sided relationship with the intangible. Like God, the show never talked back to me. It felt familiar and reassuring, yet I could find something new to love every time. It took place in a time period I would never truly understand, having never lived in it, and for all its relatability, there would always be something unreachable about it. I kept returning, returning, wanting terribly to be let in, looking forward to the day I might achieve full enlightenment. I finally know what it was like to love something sacred and deep, to own an appreciation so big that its gravity felt like returned love.

The people too seemed diminished. Her favourite aunt was still her favourite, of course, but whereas she had always been impressed by the wisdom of what her aunt said, now her words seemed no more than trite. And what was worse, she had actually felt embarrassed at some of her pronouncements, thinking that such observations would seem quaint in Gaborone. That had made her feel guilty, and she had tried to smile appreciatively at her aunt's remarks, but somehow the effort seemed too great. She knew this was wrong; she knew that you should never forget what you owed to home, and to family, and to the place that nurtured you, but sometimes it was difficult to put this into practice.

You were just in South Dakota a couple of weeks ago,” he pointed out. “Why didn’t you get it then?” “It wasn’t available then.” She brushed back a tiny strand of loose hair. “Don’t cross-examine me, okay? It’s been a long day.” He ran a hand around the back of his neck, under his braid of hair, and stared at her own hair in the tight bun at her nape as she replaced the errant strand. “I thought you took it down at night.” “At bedtime,” she corrected. His eyes narrowed. “Lucky Colby,” he said deliberately. She wasn’t going to give him any rope to hang her with. She just smiled. He glared at her. “He won’t change,” he said flatly. “I don’t care,” she said. “I appreciate all you’ve done for me, Tate, but my private life is my own business, not yours.” “That’s a hell of a way to talk to me.” “That works both ways,” she replied, eyes narrowing. “What gives you the right to ask questions about the men I date?” Her words made him mad. His lips compressed until they made a straight line. He looked like his father when he was angry. He finished his coffee in a tense silence and got to his feet. He glanced at his watch. “I’ve got to go. I just wanted to see how you were.” “You just wanted to see if Colby was here,” she corrected and smiled mirthlessly when he blinked. “You know I don’t approve of Colby,” he told her. “Like I care?” she said. He took a step toward her. His black eyes glittered with conflicting emotions. She aroused him more lately than any woman he’d ever known. Just looking at her sent him over the edge. On some level she recognized the tension in him, the need that he was denying. He was upset about Matt Holden pulling him out of the security work, not because of the money, but rather because it seemed nothing more than spite. Actually Holden was saving them both from a political upheaval because he could have been accused of nepotism. But deeper than that was a frustration because he wanted a woman he couldn’t have. Cecily knew that at some level. He was trying to start a fight. She couldn’t let him. “Colby is a sweet man,” she said gently. “He’s good company and he doesn’t drink around me, ever.” “He’s an alcoholic,” he said quietly, trying to control the anger. “I told you before, he’s in therapy,” she said. “He’s trying, Tate.” “So you expect me not to worry about you? After what my own father put me and my mother through?

It’s easy to throw stones at Microsoft. They’ve clearly fallen from their dominance. They’ve become mostly irrelevant. And yet I appreciate what they did and how hard it was. They were very good at the business side of things. They were never as ambitious product-wise as they should have been. Bill likes to portray himself as a man of the product, but he’s really not. He’s a businessperson. Winning business was more important than making great products. He ended up the wealthiest guy around, and if that was his goal, then he achieved it. But it’s never been my goal, and I wonder, in the end, if it was his goal. I admire him for the company he built—it’s impressive—and I enjoyed working with him. He’s bright and actually has a good sense of humor. But Microsoft never had the humanities and liberal arts in its DNA. Even when they saw the Mac, they couldn’t copy it well. They totally didn’t get it.

Many people take this as evidence of duplicity or cynicism. But they don’t know what it’s like to be expected to make comments, almost every working day, on things of which they have little or no reliable knowledge or about which they just don’t care. They don’t appreciate the sheer number of things on which a politician is expected to have a position. Issues on which the governor had no strong opinions, events over which he had no control, situations on which it served no useful purpose for him to comment—all required some kind of remark from our office. On a typical day Aaron might be asked to comment on the indictment of a local school board chairman, the ongoing drought in the Upstate, a dispute between a power company and the state’s environmental regulatory agency, and a study concluding that some supposedly crucial state agency had been underfunded for a decade. Then there were the things the governor actually cared about: a senate committee’s passage of a bill on land use, a decision by the state supreme court on legislation applying to only one county, a public university’s decision to raise tuition by 12 percent. Commenting on that many things is unnatural, and sometimes it was impossible to sound sincere. There was no way around it, though. Journalists would ask our office about anything having remotely to do with the governor’s sphere of authority, and you could give only so many minimalist responses before you began to sound disengaged or ignorant or dishonest. And the necessity of having to manufacture so many views on so many subjects, day after day, fosters a sense that you don’t have to believe your own words. You get comfortable with insincerity. It affected all of us, not just the boss. Sometimes I felt no more attachment to the words I was writing than a dog has to its vomit.

So you understand, sir,” the stranger went on, “that I have a right to treat you as my enemy.” I kept quiet, with good reason. What was the use of debating such a proposition, when superior force can wipe out the best arguments? “It took me a good while to decide,” the commander went on. “Nothing obliged me to grant you hospitality. If I were to part company with you, I’d have no personal interest in ever seeing you again. I could put you back on the platform of this ship that has served as your refuge. I could sink under the sea, and I could forget you ever existed. Wouldn’t that be my right?” “Perhaps it would be the right of a savage,” I replied. “But not that of a civilized man.” “Professor,” the commander replied swiftly, “I’m not what you term a civilized man! I’ve severed all ties with society, for reasons that I alone have the right to appreciate. Therefore I obey none of its regulations, and I insist that you never invoke them in front of me!

It's ironic that Juanita has come into this place in a low-tech, black-and-white avatar. She was the one who figured out a way to make avatars show something close to real emotion. That is a fact Hiro has never forgotten, because she did most of her work when they were together, and whenever an avatar looks surprised or angry or passionate in the Metaverse, he sees an echo of himself or Juanita - - the Adam and Eve of the Metaverse. Makes it hard to forget. Shortly after Juanita and Da5id got divorced, The Black Sun really took off. And once they got done counting their money, marketing the spinoffs, soaking up the adulation of others in the hacker community, they all came to the realization that what made this place a success was not the collision-avoidance algorithms or the bouncer daemons or any of that other stuff. It was Juanita's faces. Just ask the businessmen in the Nipponese Quadrant. They come here to talk turkey with suits from around the world, and they consider it just as good as a face-to-face. They more or less ignore what is being said -- a lot gets lost in translation, after all. They pay attention to the facial expressions and body language of the people they are talking to. And that's how they know what's going on inside a person's head-by condensing fact from the vapor of nuance. Juanita refused to analyze this process, insisted that it was something ineffable, something you couldn't explain with words. A radical, rosary-toting Catholic, she has no problem with that kind of thing. But the bitheads didn't like it. Said it was irrational mysticism. So she quit and took a job with some Nipponese company. They don't have any problem with irrational mysticism as long as it makes money. But Juanita never comes to The Black Sun anymore. Partly, she's pissed at Da5id and the other hackers who never appreciated her work. But she has also decided that the whole thing is bogus. That no matter how good it is, the Metaverse is distorting the way people talk to each other, and she wants no such distortion in her relationships.

Xerox’s venture capital division wanted to be part of the second round of Apple financing during the summer of 1979. Jobs made an offer: “I will let you invest a million dollars in Apple if you will open the kimono at PARC.” Xerox accepted. It agreed to show Apple its new technology and in return got to buy 100,000 shares at about $10 each. By the time Apple went public a year later, Xerox’s $1 million worth of shares were worth $17.6 million. But Apple got the better end of the bargain. Jobs and his colleagues went to see Xerox PARC’s technology in December 1979 and, when Jobs realized he hadn’t been shown enough, got an even fuller demonstration a few days later. Larry Tesler was one of the Xerox scientists called upon to do the briefings, and he was thrilled to show off the work that his bosses back east had never seemed to appreciate. But the other briefer, Adele Goldberg, was appalled that her company seemed willing to give away its crown jewels. “It was incredibly stupid, completely nuts, and I fought to prevent giving Jobs much of anything,” she recalled.

People easily understand that ‘primitives’ cement their social order by believing in ghosts and spirits, and gathering each full moon to dance together around the campfire. What we fail to appreciate is that our modern institutions function on exactly the same basis. Take for example the world of business corporations. Modern businesspeople and lawyers are, in fact, powerful sorcerers. The principal difference between them and tribal shamans is that modern lawyers tell far stranger tales. The legend of Peugeot affords us a good example. An icon that somewhat resembles the Stadel lion-man appears today on cars, trucks and motorcycles from Paris to Sydney. It’s the hood ornament that adorns vehicles made by Peugeot, one of the oldest and largest of Europe’s carmakers. Peugeot began as a small family business in the village of Valentigney, just 200 miles from the Stadel Cave. Today the company employs about 200,000 people worldwide, most of whom are complete strangers to each other. These strangers cooperate so effectively that in 2008 Peugeot produced more than 1.5 million automobiles, earning revenues of about 55 billion euros.

A well-heeled housewife confided that all the husbands in her social circle had recently accepted jobs in China, and were now commuting between Cupertino and Shanghai, partly because their quiet styles prevented them from advancing locally. The American companies “think they can’t handle business,” she said, “because of presentation. In business, you have to put a lot of nonsense together and present it. My husband always just makes his point and that’s the end of it. When you look at big companies, almost none of the top executives are Asians. They hire someone who doesn’t know anything about the business, but maybe he can make a good presentation.” A software engineer told me how overlooked he felt at work in comparison to other people, “especially people from European origin, who speak without thinking.” In China, he said, “If you’re quiet, you’re seen as being wise. It’s completely different here. Here people like to speak out. Even if they have an idea, not completely mature yet, people still speak out. If I could be better in communication, my work would be much more recognized. Even though my manager appreciates me, he still doesn’t know I have done work so wonderful.

I’ve no intention of sitting by the fire on such a beautiful day,” Loki sad. “Then let us walk in the woods.” “Walk? Wouldn’t you rather ride with me?” “I couldn’t keep up.” “No,” he said, grasping her elbow gently. “With me. On Heror.” He whistled loudly and Heror turned and walked toward them. A shiver of fear frosted her skin. She was uncomfortable on horseback - preferred her feet on the ground-let alone a fast powerful beast like Heror with Loki at the reins. “I’m not sure…” “Didn’t you say you would keep me company? Come.” “Must we go very fast?” Loki laughed his wild laugh. “Of course we must!” With swift grace, he mounted Heror, then put down his hand for her. “Come, Aud. Don’t be frightened. You may trust me.” Trust Loki? Aud almost laughed. She wondered if Vidar would appreciate her actions when she told him this evening. “Very well,’ she said. She tied her skirts around her hips and, reaching up, allowed Loki to help her onto Heror’s back. “Hold on tight,” Loki said, slapping her thigh playfully. Aud needed no prompting. She locked her arms about his waist, her hands tight over his hollow stomach. No warmth emanated from his body. His black hair caught against her cheek and lip. She screwed her eyes tightly closed. Heror need little encouragement from Loki. Almost as soon as they were settled, he sped off like lightning. Aud cracked open one eye to see where they were going, but hurriedly closed it when the branches of the wood loomed close enough to terrify her and the shadows between the trees flew past like wild ghosts. She tightened her grip on Loki’s ribs wishing they were not so narrow and cool. From time to time, she could feel his body shake with mad laughter. Their journey, while it probably only lasted twenty minutes, seemed interminable as she willed him and willed him to slow down. Finally she felt Loki pull on Heror’s reins. The horse slowed to a walk, and she ventured to open her eyes. They had left the woods and were entering a sunlit field of waving grass, daisies and orange hawkweed. Heror stopped, they dismounted and Loki sent the horse off to cool down. Aud’s legs were shaking too much to stand so she sank into the grass, feeling the warm sunshine fill her hair. Loki sat next to her and began idly to pick daisies. “Did you enjoy our ride, Aud?” “No,” she answered, taking a deep breath and stilling her trembling hands. “I’ll try harder on the way home,” He said reaching over to twine a daisy in her hair.

At different times in the past, there were companies that exemplified Silicon Valley. It was Hewlett-Packard for a long time. Then, in the semiconductor era, it was Fairchild and Intel. I think that it was Apple for a while, and then that faded. And then today, I think it’s Apple and Google—and a little more so Apple. I think Apple has stood the test of time. It’s been around for a while, but it’s still at the cutting edge of what’s going on. It’s easy to throw stones at Microsoft. They’ve clearly fallen from their dominance. They’ve become mostly irrelevant. And yet I appreciate what they did and how hard it was. They were very good at the business side of things. They were never as ambitious product-wise as they should have been. Bill likes to portray himself as a man of the product, but he’s really not. He’s a businessperson. Winning business was more important than making great products. He ended up the wealthiest guy around, and if that was his goal, then he achieved it. But it’s never been my goal, and I wonder, in the end, if it was his goal. I admire him for the company he built—it’s impressive—and I enjoyed working with him. He’s bright and actually has a good sense of humor. But Microsoft never had the humanities and liberal arts in its DNA. Even when they saw the Mac, they couldn’t

A few years ago my friend Jon Brooks supplied this great illustration of skewed interpretation at work. Here’s how investors react to events when they’re feeling good about life (which usually means the market has been rising): Strong data: economy strengthening—stocks rally Weak data: Fed likely to ease—stocks rally Data as expected: low volatility—stocks rally Banks make $4 billion: business conditions favorable—stocks rally Banks lose $4 billion: bad news out of the way—stocks rally Oil spikes: growing global economy contributing to demand—stocks rally Oil drops: more purchasing power for the consumer—stocks rally Dollar plunges: great for exporters—stocks rally Dollar strengthens: great for companies that buy from abroad—stocks rally Inflation spikes: will cause assets to appreciate—stocks rally Inflation drops: improves quality of earnings—stocks rally Of course, the same behavior also applies in the opposite direction. When psychology is negative and markets have been falling for a while, everything is capable of being interpreted negatively. Strong economic data is seen as likely to make the Fed withdraw stimulus by raising interest rates, and weak data is taken to mean companies will have trouble meeting earnings forecasts. In other words, it’s not the data or events; it’s the interpretation. And that fluctuates with swings in psychology.

Even if there is no connection between diversity and international influence, some people would argue that immigration brings cultural enrichment. This may seem to be an attractive argument, but the culture of Americans remains almost completely untouched by millions of Hispanic and Asian immigrants. They may have heard of Cinco de Mayo or Chinese New Year, but unless they have lived abroad or have studied foreign affairs, the white inhabitants of Los Angeles are likely to have only the most superficial knowledge of Mexico or China despite the presence of many foreigners. Nor is it immigrants who introduce us to Cervantes, Puccini, Alexander Dumas, or Octavio Paz. Real high culture crosses borders by itself, not in the back pockets of tomato pickers, refugees, or even the most accomplished immigrants. What has Yo-Yo Ma taught Americans about China? What have we learned from Seiji Ozawa or Ichiro about Japan? Immigration and the transmission of culture are hardly the same thing. Nearly every good-sized American city has an opera company, but that does not require Italian immigrants. Miami is now nearly 70 percent Hispanic, but what, in the way of authentic culture enrichment, has this brought the city? Are the art galleries, concerts, museums, and literature of Los Angeles improved by diversity? Has the culture of Detroit benefited from a majority-black population? If immigration and diversity bring cultural enrichment, why do whites move out of those very parts of the country that are being “enriched”? It is true that Latin American immigration has inspired more American school children to study Spanish, but fewer now study French, German, or Latin. If anything, Hispanic immigration reduces what little linguistic diversity is to be found among native-born Americans. [...] [M]any people study Spanish, not because they love Hispanic culture or Spanish literature but for fear they may not be able to work in America unless they speak the language of Mexico. Another argument in favor of diversity is that it is good for people—especially young people —to come into contact with people unlike themselves because they will come to understand and appreciate each other. Stereotyped and uncomplimentary views about other races or cultures are supposed to crumble upon contact. This, of course, is just another version of the “contact theory” that was supposed to justify school integration. Do ex-cons and the graduates—and numerous dropouts—of Los Angeles high schools come away with a deep appreciation of people of other races? More than half a century ago, George Orwell noted that: 'During the war of 1914-18 the English working class were in contact with foreigners to an extent that is rarely possible. The sole result was that they brought back a hatred of all Europeans, except the Germans, whose courage they admired.

March 12 Dear Stargirl, Hey, you're a big girl now. Stop being such a baby. You think you're the only one who's ever lost a boyfriend? Boyfriends are a dime a dozen. You want to talk loss, look at all the loss around you. How about the man in the red and yellow plaid scarf? He lost Grace. BELOVED WIFE. I'll bet they were married over 50 years. You barely had 50 days with Leo. And you have the gall to be sad in the same world as that man. Betty Lou. She's lost the confidence to leave her house. Look at you. Have you ever stopped to appreciate the simple ability to open your front door and step outside? And Alvina the floor sweeper-she hates herself, and it seems she's got plenty of company. All she's losing is her childhood, her future, a worldful of people who will never be her friends. How would you like to trade places with her? Oh yes, lets not forget the footshuffling guy at the stone piles. Moss-green pom-pom. What did he say to you? "Are you looking for me?" It seems like he hasn't lost much, has he? Only...HIMSELF! Now look at you, sniveling like a baby over some immature kid in Arizona who didn't know what a prize he had, who tried to remake you into somebody else, who turned his back to you and left you to the wolves, who hijacked your heart and didn't even ask you to the Ocotillo Ball. What don't you understand about the message? Hel-loooo? Anybody home in there? You have your whole life ahead of you, and all your doing is looking back. Grow up, girl. There are some things they don't teach you in homeschool. Your Birth Certificate Self, Susan Caraway

How?” Dr. Tuttle asked. “Slit her wrists,” I lied. “Good to know.” Her hair was red and frizzy. The foam brace she wore around her neck had what looked like coffee and food stains on it, and it squished the skin on her neck up toward her chin. Her face was like a bloodhound’s, folded and drooping, her sunken eyes hidden under very small wire-framed glasses with Coke-bottle lenses. I never got a good look at Dr. Tuttle’s eyes. I suspect that they were crazy eyes, black and shiny, like a crow’s. The pen she used was long and purple and had a purple feather at the end of it. “Both my parents died when I was in college,” I went on. “Just a few years ago.” She seemed to study me for a moment, her expression blank and breathless. Then she turned back to her little prescription pad. “I’m very good with insurance companies,” she said matter-of-factly. “I know how to play into their little games. Are you sleeping at all?” “Barely,” I said. “Any dreams?” “Only nightmares.” “I figured. Sleep is key. Most people need upwards of fourteen hours or so. The modern age has forced us to live unnatural lives. Busy, busy, busy. Go, go, go. You probably work too much.” She scribbled for a while on her pad. “Mirth,” Dr. Tuttle said. “I like it better than joy. Happiness isn’t a word I like to use in here. It’s very arresting, happiness. You should know that I’m someone who appreciates the subtleties of human experience. Being well rested is a precondition, of course. Do you know what mirth means? M-I-R-T-H?” “Yeah. Like The House of Mirth,” I said. “A sad story,” said Dr. Tuttle. “I haven’t read it.” “Better you don’t.

As I’ve told you many times, I’m split in two. One side contains my exuberant cheerfulness, my flippancy, my joy in life and, above all, my ability to appreciate the lighter side of things. By that I mean not finding anything wrong with flirtations, a kiss, an embrace, an off-color joke. This side of me is usually lying in wait to ambush the other one, which is much purer, deeper and finer. No one knows Anne’s better side, and that’s why most people can’t stand me. Oh, I can be an amusing clown for an afternoon, but after that everyone’s had enough of me to last a month. Actually, I’m what a romantic movie is to a profound thinker—a mere diversion, a comic interlude, something that is soon forgotten: not bad, but not particularly good either. I hate having to tell you this, but why shouldn’t I admit it when I know it’s true? My lighter, more superficial side will always steal a march on the deeper side and therefore always win. You can’t imagine how often I’ve tried to push away this Anne, which is only half of what is known as Anne—to beat her down, hide her. But it doesn’t work, and I know why. I’m afraid that people who know me as I usually am will discover I have another side, a better and finer side. I’m afraid they’ll mock me, think I’m ridiculous and sentimental and not take me seriously. I’m used to not being taken seriously, but only the “lighthearted” Anne is used to it and can put up with it; the “deeper” Anne is too weak. If I force the good Anne into the spotlight for even fifteen minutes, she shuts up like a clam the moment she’s called upon to speak, and lets Anne number one do the talking. Before I realize it, she’s disappeared. So the nice Anne is never seen in company. She’s never made a single appearance, though she almost always takes the stage when I’m alone. I know exactly how I’d like to be, how I am … on the inside. But unfortunately I’m only like that with myself. And perhaps that’s why—no, I’m sure that’s the reason why—I think of myself as happy on the inside and other people think I’m happy on the outside. I’m guided by the pure Anne within, but on the outside I’m nothing but a frolicsome little goat tugging at its tether. As I’ve told you, what I say is not what I feel, which is why I have a reputation for being boy-crazy as well as a flirt, a smart aleck and a reader of romances. The happy-go-lucky Anne laughs, gives a flippant reply, shrugs her shoulders and pretends she doesn’t give a darn. The quiet Anne reacts in just the opposite way. If I’m being completely honest, I’ll have to admit that it does matter to me, that I’m trying very hard to change myself, but that I’m always up against a more powerful enemy. A voice within me is sobbing, “You see, that’s what’s become of you. You’re surrounded by negative opinions, dismayed looks and mocking faces, people who dislike you, and all because you don’t listen to the advice of your own better half.” Believe me, I’d like to listen, but it doesn’t work, because if I’m quiet and serious, everyone thinks I’m putting on a new act and I have to save myself with a joke, and then I’m not even talking about my own family, who assume I must be sick, stuff me with aspirins and sedatives, feel my neck and forehead to see if I have a temperature, ask about my bowel movements and berate me for being in a bad mood, until I just can’t keep it up anymore, because when everybody starts hovering over me, I get cross, then sad, and finally end up turning my heart inside out, the bad part on the outside and the good part on the inside, and keep trying to find a way to become what I’d like to be and what I could be if … if only there were no other people in the world.

Looks like everybody's asleep. Don't they keep a light on for you?" "They probably figured I wouldn't be needing it." "Sorry to disappoint your cousins." "Not to mention me.I'm gravely disappointed at the way this evening has ended.You're going to ruin my reputation as a lady-killer." He flashed her one of his famous smiles. He opened the door and climbed down.When he rounded the front of the truck, he paused beside her open window. "Good night,Marilee. I appreciate the ride home. I just wish you didn't have to make that long drive back to town all alone." "I'll be fine.I've got my radio to keep me company." "You could always coe inside and bunk in my room." "What a generous offer.But once again, I'm afraid I'll have to decline,though I have to admit that I've had more fun in a few hours with you than I've had in years." The minute the words were out of her mouth,she wanted to call them back. What was it about Wyatt that had her trusting him enough to reveal such a thing? Though she barely knew him,he'd uncovered an inherent goodness in him that was rare and wonderful. This had been one of the best nights of her life. Still,he'd gone very quiet.As though digesting her words and searching for hidden meanings. As he turned away she called boldly, "What? No kiss good night? Just because I refused to spend the night with you?" He turned back with a smile, but it wasn't his usual silly grin.Instead, she noted,there was a hint of danger in that smile. He studied her intently before reaching out as though to touch her face. Then he seemed to think better of it and withdrew his hand as if he'd been burned. His eyes locked on hers. "I've already decided that I'll never be able to just kiss you and walk away.So a word of warning,pretty little Marilee. When I kiss you,and I fully intend to kiss you breathless,be prepared to go the distance. There's a powerful storm building up inside me,and when it's unleashed,it's going to be one hell of an earth-shattering explosion.For both of us." He walked away then and didn't look back until he'd reached the back door. Startled by the unexpected intensity of his words,Marilee put the truck in gear and started along the gravel lane. As her vehicle ate up the miles back to town,she couldn't put aside the look she'd seen in his eyes.The carefully banked passion she'd taken such pains to hide had left her more shaken than she cared to admit. In truth,she was still trembling. And he hadn't even touched her.

C. M. Knaphle, Jr., of Philadelphia had tried for years to sell fuel to a large chain-store organization. But the chain-store company continued to purchase its fuel from an out-of-town dealer and haul it right past the door of Knaphle’s office. Mr. Knaphle made a speech one night before one of my classes, pouring out his hot wrath upon chain stores, branding them as a curse to the nation. And still he wondered why he couldn’t sell them. I suggested that he try different tactics. To put it briefly, this is what happened. We staged a debate between members of the course on whether the spread of the chain store is doing the country more harm than good. Knaphle, at my suggestion, took the negative side; he agreed to defend the chain stores, and then went straight to an executive of the chain-store organization that he despised and said: “I am not here to try to sell fuel. I have come to ask you to do me a favor.” He then told about his debate and said, “I have come to you for help because I can’t think of anyone else who would be more capable of giving me the facts I want. I’m anxious to win this debate, and I’ll deeply appreciate whatever help you can give me.” Here is the rest of the story in Mr. Knaphle’s own words: I had asked this man for precisely one minute of his time. It was with that understanding that he consented to see me. After I had stated my case, he motioned me to a chair and talked to me for exactly one hour and forty-seven minutes. He called in another executive who had written a book on chain stores. He wrote to the National Chain Store Association and secured for me a copy of a debate on the subject. He feels that the chain store is rendering a real service to humanity. He is proud of what he is doing for hundreds of communities. His eyes fairly glowed as he talked, and I must confess that he opened my eyes to things I had never even dreamed of. He changed my whole mental attitude. As I was leaving, he walked with me to the door, put his arm around my shoulder, wished me well in my debate, and asked me to stop in and see him again and let him know how I made out. The last words he said to me were: “Please see me again later in the spring. I should like to place an order with you for fuel.” To me that was almost a miracle. Here he was offering to buy fuel without my even suggesting it. I had made more headway in two hours by becoming genuinely interested in him and his problems than I could have made in ten years trying to get him interested in me and my product.

Well, how come you didn’t just have Carl drop you off there?” I asked. Mike didn’t always take the most reasonable course. “Because I t-t-t-told him my sister would be glad to take me!” Mike replied. Mike liked to sign me up for things without my consent. I wasn’t budging, though; I wasn’t going to let Mike bully me. “Well, Mike,” I said, “I’ll take you to the mall in a little bit, but I’ve got to finish getting dressed. So just chill out, dude!” I loved telling Mike to chill out. Marlboro Man had been watching the whole exchange, clearly amused by the Ping-Pong match between Mike and me. He’d met Mike several times before; he “got” what Mike was about. And though he hadn’t quite figured out all the ins and outs of negotiating him, he seemed to enjoy his company. Suddenly, Mike turned to Marlboro Man and put his hand on his shoulder. “C-c-c-can you please take me to the mall?” Still grinning, Marlboro Man looked at me and nodded. “Sure, I’ll take you, Mike.” Mike was apoplectic. “Oh my gosh!” he said. “You will? R-r-r-really?” And with that he grabbed Marlboro Man in another warm embrace. “Okeydoke, Mike,” Marlboro Man said, breaking loose of Mike’s arms and shaking his hand instead. “One hug a day is enough for guys.” “Oh, okay,” Mike said, shaking Marlboro Man’s hand, apparently appreciating the tip. “I get it now.” “No, no, no! You don’t need to take him,” I intervened. “Mike, just hold your horses--I’ll be ready in a little bit!” But Marlboro Man continued. “I’ve gotta get back to the ranch anyway,” he said. “I don’t mind dropping him off.” “Yeah, Ree!” Mike said belligerently. He stood beside Marlboro Man in solidarity, as if he’d won some great battle. “M-m-m-mind your own beeswax!” I gave Mike the evil eye as the three of us walked downstairs to the front door. “Are we gonna take your white pickup?” Mike asked. He was about to burst with excitement. “Yep, Mike,” Marlboro Man answered. “Wanna go start it?” He dangled the keys in front of Mike’s face. “What?” Mike said, not even giving Marlboro Man a chance to answer. He snatched the keys from his hand and ran to the pickup, leaving Marlboro Man and me alone on our old familiar front step. “Well, uh,” I said playfully. “Thanks for taking my brother to the mall.” Mike fired up the diesel engine. “No problem,” Marlboro Man said, leaning in for a kiss. “I’ll see you tonight.” We had a standing date. “See you then.” Mike laid on the horn. Marlboro Man headed toward his pickup, then stopped midway and turned toward me once again. “Oh, hey--by the way,” he said, walking back toward the front step. “You wanna get married?” His hand reached into the pocket of his Wranglers. My heart skipped a beat.

Collateral Capacity or Net Worth? If young Bill Gates had knocked on your door asking you to invest $10,000 in his new company, Microsoft, could you get your hands on the money? Collateral capacity is access to capital. Your net worth is irrelevant if you can’t access any of the money. Collateral capacity is my favorite wealth concept. It’s almost like having a Golden Goose! Collateral can help a borrower secure loans. It gives the lender the assurance that if the borrower defaults on the loan, the lender can repossess the collateral. For example, car loans are secured by cars, and mortgages are secured by homes. Your collateral capacity helps you to avoid or minimize unnecessary wealth transfers where possible, and accumulate an increasing pool of capital providing accessibility, control and uninterrupted compounding. It is the amount of money that you can access through collateralizing a loan against your money, allowing your money to continue earning interest and working for you. It’s very important to understand that accessibility, control and uninterrupted compounding are the key components of collateral capacity. It’s one thing to look good on paper, but when times get tough, assets that you can’t touch or can’t convert easily to cash, will do you little good. Three things affect your collateral capacity: ① The first is contributions into savings and investment accounts that you can access. It would be wise to keep feeding your Golden Goose. Often the lure of higher return potential also brings with it lack of liquidity. Make sure you maintain a good balance between long-term accounts and accounts that provide immediate liquidity and access. ② Second is the growth on the money from interest earned on the money you have in your account. Some assets earn compound interest and grow every year. Others either appreciate or depreciate. Some accounts could be worth a great deal but you have to sell or close them to access the money. That would be like killing your Golden Goose. Having access to money to make it through downtimes is an important factor in sustaining long-term growth. ③ Third is the reduction of any liens you may have against these accounts. As you pay off liens against your collateral positions, your collateral capacity will increase allowing you to access more capital in the future. The goose never quit laying golden eggs – uninterrupted compounding. Years ago, shortly after starting my first business, I laughed at a banker that told me I needed at least $25,000 in my business account in order to borrow $10,000. My business owner friends thought that was ridiculously funny too. We didn’t understand collateral capacity and quite a few other things about money.

It nevertheless remains true that, in most countries for which long-run data are available, stocks have out-performed bonds – by a factor of roughly five over the twentieth century.9 This can scarcely surprise us. Bonds, as we saw in Chapter 2, are no more than promises by governments to pay interest and ultimately repay principal over a specified period of time. Either through default or through currency depreciation, many governments have failed to honour those promises. By contrast, a share is a portion of the capital of a profit-making corporation. If the company succeeds in its undertakings, there will not only be dividends, but also a significant probability of capital appreciation. There are of course risks, too. The returns on stocks are less predictable and more volatile than the returns on bonds and bills. There is a significantly higher probability that the average corporation will go bankrupt and cease to exist than that the average sovereign state will disappear. In the event of a corporate bankruptcy, the holders of bonds and other forms of debt will be satisfied first; the equity holders may end up with nothing. For these reasons, economists see the superior returns on stocks as capturing an ‘equity risk premium’ – though clearly in some cases this has been a risk well worth taking.

How to Write a Suggestion Letter No need to ramble on about your environmental concerns or the ideology behind your lifestyle. Keep your letter short and concise, your words tactful and courteous, and your content diplomatic and hopeful. In short, write a letter that you would like to receive. 1. Start with gratitude: state your appreciation for the company, such as the efficiency, affordability, or availability of their product or service. 2. Show understanding of the current practice employed. 3. Address the problem. 4. Propose up to three constructive solutions. 5. Support your solutions with working examples: how other companies have addressed the problem effectively. 6. Mention how the change would benefit your addressee, focusing on financial profit. 7. Gracefully conclude with a positive note.

It soon became clear why investors were clamouring to buy a piece of TV18 for Rs 180 a share. The stock market delivered a belated Valentine’s Day squeeze to the company as it listed on the BSE on 16 February 2000. The Financial Express reported that ‘[t]he TV18 stock opened on BSE at Rs 1950, moved to a high of Rs 1990 before closing at Rs 1667.’4 Outlook Money magazine explained what this meant: Last Wednesday’s explosive listing of Television Eighteen’s shares was a spectacular event, even by the standards of a market that has seen plenty of fireworks this past year. Investors who were able to buy shares the company issued in December certainly expected a handsome appreciation from the public offer price of Rs 180. But not a few were stunned when within 15 minutes of commencement of trading in the company’s shares, they were trading at Rs 1990—an astonishing 1006 per cent gain!

4. Give recognition and show appreciation. “The deepest principle of human nature is the craving to be appreciated,” wrote William James, the father of American psychology. It is impossible to be motivated and do great work if you don’t feel that somebody cares and appreciates what you do. Studies have shown that for people to be happy and productive at work, they need to experience positive interactions (appreciation, praise) vs. negative (reprimands, criticism) with their manager in a ratio of at least 3:1. (Watch out: For a marriage to work, you actually need a 5:1 ratio!!) So make it a simple habit to thank people each and every day — and that includes using the word generously in emails to your team. The way people want to receive recognition varies greatly: public vs. private, material vs. immaterial, from peers vs. from superiors, etc. Great managers test different approaches and observe reactions until they find the triggers that work best with each of their people. At MOM’s Organic Market, managers will sometimes publicly recognize employees who have performed well, but CEO Scott Nash has often found that one-on-one comments are most effective.

A lot of us asked why we weren't pricing it at a premium. We could have got a premium but Deepak said, "leave money on the table for investors. They will appreciate this in the long term." Today, when we have arguments with our promoters, one of the big lessons I learnt from our float is to price an IPO cheap,' Luis said. 'Should we really scalp the shareholders? This is a start-up company. On what basis are we putting valuations? Today they will put a valuation even on a start-up idea,' Satwalekar was blunt in his assessment.

MY RECOMMENDATION Below is my advice about regarding selling SpaceX stock or options. No complicated analysis is required, as the rules of thumb are pretty simple. If you believe that SpaceX will execute better than the average public company, then our stock price will continue to appreciate at a rate greater than that of the stock market, which would be the next highest return place to invest money over the long term. Therefore, you should sell only the amount that you need to improve your standard of living in the short to medium term. I do actually recommend selling some amount of stock, even if you are certain it will appreciate, as life is short and a bit more cash can increase fun and reduce stress at home (so long as you don’t ratchet up your ongoing personal expenditures proportionately). To maximize your post tax return, you are probably best off exercising your options to convert them to stock (if you can afford to do this) and then holding the stock for a year before selling it at our roughly biannual liquidity events. This allows you to pay the capital gains tax rate, instead of the income tax rate.

A while back Czesław Miłosz wrote in an essay that in today’s age of technology and mass mobility “the whole nostalgic rhetoric of patria fed by literature since Odysseus journeyed to Ithaca, has been weakened if not forgotten.” Weakened, possibly, but I think not forgotten. It is that longing for a mythical homeland, not necessarily a physical one, that inspires art. Without that longing, patria is nothing more than the name of a Finnish company that produces armored vehicles used by Israel in its wars on Lebanon, or the name of an Argentine submachine gun. I appreciate longing. I also appreciate irony.

But yet another piece of my stupidly good mood, I realized, was because of the effects of being in the company of Kraunauer himself. His aura was almost tangible. There was something about him that impressed me, which all by itself was impressive enough. I had always considered myself the Master of Duplicity, the Paradigm of Synthetic Behavior. No one else had ever come close—until now. Kraunauer left me in the dust. He was the most highly polished faker I had ever met, and I could do nothing but watch and admire every time he favored me with one of his completely artificial smiles. And he had not merely one fake grin; I’d already seen at least seven, each with its own very specific application, each so perfect as to leave me breathless with admiration. Aside from my appreciation for someone who was better than me at something I held dear, there was an unspoken assumption of command in his bearing. And it worked. Just being near him made me want to please him. It should have been deeply unsettling, but somehow it wasn’t.

As Charlie Munger has said, “I think I’ve been in the top 5% of my age cohort almost my entire adult life in understanding the power of incentives, and yet I’ve always underestimated that power. Never a year passes but I get some surprise that pushes a little further my appreciation of incentive superpower.” An example from FedEx is one of his favorite cases in point. As he explains, the integrity of the FedEx system relies heavily on the ability to unload and then quickly reload packages at one central location within an allotted time. Years ago, the company was having a terrible problem getting its workers to get all the boxes off and then back on the planes in time. They tried numerous different things that didn’t work, until someone had the brilliant idea of paying the workers by the shift as opposed to by the hour. Poof, the problem was solved.2 FedEx’s old pay-by-the-hour system rewarded those who took longer to get the job done. They were incentivized to take longer. By switching to pay-by-the-shift, workers were motivated to work faster and without error so they could go home, yet still earn the wages of a full shift. For the workers, finishing early amounted to a higher effective hourly wage. By aligning the business’s interests with the worker’s incentives, FedEx got the outcome it and its workers both desired. The

Passage Four: From Functional Manager to Business Manager This leadership passage is often the most satisfying as well as the most challenging of a manager’s career, and it’s mission-critical in organizations. Business mangers usually receive significant autonomy, which people with leadership instincts find liberating. They also are able to see a clear link between their efforts and marketplace results. At the same time, this is a sharp turn; it requires a major shift in skills, time applications, and work values. It’s not simply a matter of people becoming more strategic and cross-functional in their thinking (though it’s important to continue developing the abilities rooted in the previous level). Now they are in charge of integrating functions, whereas before they simply had to understand and work with other functions. But the biggest shift is from looking at plans and proposals functionally (Can we do it technically, professionally, or physically?) to a profit perspective (Will we make any money if we do this?) and to a long-term view (Is the profitability result sustainable?). New business managers must change the way they think in order to be successful. There are probably more new and unfamiliar responsibilities here than at other levels. For people who have been in only one function for their entire career, a business manager position represents unexplored territory; they must suddenly become responsible for many unfamiliar functions and outcomes. Not only do they have to learn to manage different functions, but they also need to become skilled at working with a wider variety of people than ever before; they need to become more sensitive to functional diversity issues and communicating clearly and effectively. Even more difficult is the balancing act between future goals and present needs and making trade-offs between the two. Business managers must meet quarterly profit, market share, product, and people targets, and at the same time plan for goals three to five years into the future. The paradox of balancing short-term and long-term thinking is one that bedevils many managers at this turn—and why one of the requirements here is for thinking time. At this level, managers need to stop doing every second of the day and reserve time for reflection and analysis. When business managers don’t make this turn fully, the leadership pipeline quickly becomes clogged. For example, a common failure at this level is not valuing (or not effectively using) staff functions. Directing and energizing finance, human resources, legal, and other support groups are crucial business manager responsibilities. When managers don’t understand or appreciate the contribution of support staff, these staff people don’t deliver full performance. When the leader of the business demeans or diminishes their roles, staff people deliver halfhearted efforts; they can easily become energy-drainers. Business managers must learn to trust, accept advice, and receive feedback from all functional managers, even though they may never have experienced these functions personally.

You’ve been such a valuable resource for me. I would really appreciate having your help on something. There’s a terrific position open at Company A, and I’m hoping you would be able to advocate on my behalf.

None of these systems, whether “natural” or man-made, can operate without a continuous supply of energy and resources that have to be transformed into something “useful.” Appropriating the concept from biology, I shall refer to all such processes of energy transformation as metabolism. Depending on the sophistication of the system, these outputs of useful energy are allocated between doing physical work and fueling maintenance, growth, and reproduction. As social human beings and in marked contrast to all other creatures, the major portion of our metabolic energy has been devoted to forming communities and institutions such as cities, villages, companies, and collectives, to the manufacture of an extraordinary array of artifacts, and to the creation of an astonishing litany of ideas ranging from airplanes, cell phones, and cathedrals to symphonies, mathematics, and literature, and much, much more. However, it’s not often appreciated that without a continuous supply of energy and resources, not only can there be no manufacturing of any of these things but, perhaps more important, there can be no ideas, no innovation, no growth, and no evolution. Energy is primary. It underlies everything that we do and everything that happens around us. As such, its role in all of the questions addressed will be another continuous thread that runs throughout the book. This may seem self-evident, but it is surprising how small a role, if any, the generalized concept of energy plays in the conceptual thinking of economists and social scientists.

Life could be very distracting, thought Isabel. And that was a good thing. It kept her from focusing on things that couldn't be changed, such as the fact that she'd never finished culinary school, or that she'd allowed one failed relationship to keep her closed up tight inside a hard, protective shell. Now she had a new project that consumed her every waking moment- the cooking school. It was true that she didn't have the official certification from a prestigious institute, but she had something that couldn't be taught- a God-given talent in the kitchen. She clung to that gift, grateful to let the passion consume her and fill her days with a joyous pursuit. She believed living and feeling well came from eating well, appreciating the simple things in life and spending time in the company of family and friends, and that was the mission of the Bella Vista Cooking School.

Listed below are three basic rules that will help you become a successful candidate. Remember, however, that you need not be offered a job in every case to consider yourself successful. Rather, you are successful if you keep the job search process going in a professional manner. In working with countless people in the process of looking for a job, I have concluded that, for those who are currently unemployed, the full-time job should be just that: looking for a job. For those who currently have a job, but are openly seeking a better position with new challenges or a higher salary, take comfort in knowing you are working from a position of strength; use that knowledge to add to your self-esteem. In all cases, see yourself from the employer’s point of view. In their eyes, you are a more likely candidate if you behave professionally before and after the interview (with appropriate inquiry and follow-up—more on that later) and if you interact appropriately during the interview itself. As you continue to look for a job, remember the following tips for success: 1. When you call about a job prospect, get as much information as you can about the position and the company—including the name of the person doing the interviewing. Don’t be put off by feelings of anxiety—you have a right to “interview” them too. If possible, go to the library and research the company. By the time of your interview, you will feel more confident—and less anxious—because you will have resources from which to draw during your conversation. 2. If you have time to mail your resume before your scheduled interview, do so. But be sure to include a cover letter as well. While the resume gives background information about you, the cover letter explains why you are writing and briefly describes what makes you a good candidate for the job. Don’t allow low self-esteem to make you afraid to “sell yourself!” Only you can say why you would be an asset to the company. And one more thing—write the letter to a particular person, not “To Whom It May Concern” or “Dear Sir or Madam.” Most of the time, a prospective employer’s receptionist is willing to tell you exactly whom to contact. Use courtesy titles (“Dear Mrs. Smith”), unless the person is someone you already know on a first-name basis. 3. Do follow up. An appropriate measure of assertiveness goes a long way. Most employers appreciate someone who is diligent and communicates a genuine interest in the position. But don’t be aggressive. Limit your contact to a follow-up note, a phone call two weeks later, and perhaps a third one a few weeks after that. Be sure to let them know that if another, more appropriate, position comes along, you would be interested to learn about it. Again, by communicating properly and creating your own opportunities, you can achieve some control over your own destiny.

Proxemics Proxemics is the study of how people use space. As a rule, people reveal how they feel toward each other by the distance they maintain between them. You can test this by observing people’s behavior in public. Where you place yourself in relation to others gives them direct information as to how you feel about them. Where they place themselves relative to you communicates a similar message to you. You can use this to understand the messages that others send to you, and to make sure that you in turn are sending appropriate messages to them. Different levels of physical closeness are appropriate for different levels of intimacy. Familiarize yourself with the four conversation zones listed below, and use the knowledge to interact more effectively: 1. Intimate distance: From actual touch to eighteen inches away. This distance is reserved for those people we are emotionally closest to. Sharing this zone is a sign of trust and an indication that one’s defenses have been lowered. When this zone is invaded inappropriately, we feel uncomfortable and threatened. It was the inability to recognize this distance that got Phil into trouble on his date with Carol. In dating, observing your companion’s reaction as you move into this zone is crucial. If you move within eighteen inches of your partner and he or she doesn’t retreat, it is an indication that the other person is comfortable. If the person moves away—even slightly—it is an indication that you have entered the intimate zone prematurely. If other indications suggest that this companion does in fact enjoy your company, continue to proceed. Most people will truly appreciate your ability to read them—much less awkward than having to discuss these things in the early stages of a friendship or potential romance! 2. Personal distance: Eighteen inches to four feet. This is the zone occupied by people who feel comfortable together. Eighteen inches is the distance at which most couples stand when in public, and the distance at which close friends might stand if they were having an intimate conversation. The far end of this range, from two and a half to four feet, is the zone beyond arm’s length. While this distance still indicates a reasonably close relationship, it is not nearly as intimate as the range of one and a half to three feet. 3. Social distance: Four to twelve feet. Generally the distance between people who work together and between the salesperson and customer in a store. The span of seven to twelve feet is usually reserved for more formal and impersonal situations. 4. Public distance: Twelve to twenty-five feet. The closer end of the span, twelve feet away, is what teachers usually use in the classroom. Anything further away suggests a lecture situation, in which conversation is almost impossible.

Bannon had become fascinated by the size and agency of the audiences congregating on MMO message boards such as Wowhead, Allakhazam, and (his favorite) Thottbot. “In 2006, 2007, they were doing 1.5 billion page views a month,” he recalled. “Just insane traffic. I thought we could monetize it, but it turned out I couldn’t give the advertising away.” Instead, the gamers ended up wrecking IGE’s business model by organizing themselves on the message boards and forcing the companies behind World of Warcraft and other MMO games to curb the disruptive practice of gold farming. IGE’s investors lost millions of dollars. But Bannon gained a perverse appreciation for the gamers who’d done him in. “These

Appearance Like it or not, appearance counts, especially in the workplace. Dressing appropriately and professionally is a minimum requirement when applying for a job. Do whatever you can do to make a favorable impression. Dressing appropriately is a way to say that you care about the interview, that it is important to you, and that you take it seriously. It also says you will make an effort to behave professionally once you are with the company. Keep in mind that you are owed nothing when you go on an interview. But behaving professionally by following appropriate business etiquette will nearly always gain you the courtesy of professional treatment in return. The following ideas will help you be prepared to make the best impression possible. In previous exercises, you have examined your self-image. Now, look at yourself and get feedback from others on your overall appearance. Not only must you look neat and well groomed for a job interview, but your overall image should be appropriate to the job, the company, and the industry you are hoping to enter. You can determine the appropriate image by observing the appearance and attitude of those currently in the area you are looking into. But even where casual attire is appropriate for those already in the workplace, clean, pressed clothes and a neat appearance will be appreciated. One young photographer I know of inquired about the style of dress at the newspaper he was interviewing with; informed that most people wore casual clothes, he chose to do the same. At the interview, the editor gently teased him about wearing jeans (she herself was in khaki pants and a sports shirt). “I guess your suit is at the cleaners,” she said, chuckling. But her point was made. Making the effort shows that you take the interview seriously. Second, you should carry yourself as though you are confident and self-assured. Use self-help techniques such as internal coaching to tell yourself you can do it. Focus on your past successes, and hold your body as if you were unstoppable. Breathe deeply, with an abundance of self-confidence. Your goal is to convey an image of being comfortable with yourself in order to make the other person feel comfortable with you.

And I appreciate your company, but you knew as well as I, this would be ending. Better sooner than later, right?