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The paradox of our time in history is that we have taller buildings but shorter tempers, wider Freeways, but narrower viewpoints. We spend more, but have less, we buy more, but enjoy less. We have bigger houses and smaller families, more conveniences, but less time. We have more degrees but less sense, more knowledge, but less judgment, more experts, yet more problems, more medicine, but less wellness.
We drink too much, smoke too much, spend too recklessly, laugh too little, drive too fast, get too angry, stay up too late, get up too tired, read too little, watch TV too much, and pray too seldom. We have multiplied our possessions, but reduced our values. We talk too much, love too seldom, and hate too often.
We've learned how to make a living, but not a life. We've added years to life not life to years. We've been all the way to the moon and back, but have trouble crossing the street to meet a new neighbor. We conquered outer space but not inner space. We've done larger things, but not better things.
We've cleaned up the air, but polluted the soul. We've conquered the atom, but not our prejudice. We write more, but learn less. We plan more, but accomplish less. We've learned to rush, but not to wait. We build more computers to hold more information, to produce more copies than ever, but we communicate less and less.
These are the times of fast foods and slow digestion, big men and small character, steep profits and shallow relationships.
These are the days of two incomes but more divorce, fancier houses, but broken homes. These are days of quick trips, disposable diapers, throwaway morality, one night stands, overweight bodies, and pills that do everything from cheer, to quiet, to kill. It is a time when there is much in the showroom window and nothing in the stockroom. A time when technology can bring this letter to you, and a time when you can choose either to share this insight, or to just hit delete...
Remember, to spend some time with your loved ones, because they are not going to be around forever. Remember, say a kind word to someone who looks up to you in awe, because that little person soon will grow up and leave your side.
Remember, to give a warm hug to the one next to you, because that is the only treasure you can give with your heart and it doesn't cost a cent.
Remember, to say, "I love you" to your partner and your loved ones, but most of all mean it. A kiss and an embrace will mend hurt when it comes from deep inside of you.
Remember to hold hands and cherish the moment for someday that person might not be there again. Give time to love, give time to speak! And give time to share the precious thoughts in your mind.
”
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Bob Moorehead (Words Aptly Spoken)
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Guilt is not a response to anger; it is a response to one’s own actions or lack of action. If it leads to change then it can be useful, since it is then no longer guilt but the beginning of knowledge. Yet all too often, guilt is just another name for impotence, for defensiveness destructive of communication; it becomes a device to protect ignorance and the continuation of things the way they are, the ultimate protection for changelessness.
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Audre Lorde (Sister Outsider: Essays and Speeches)
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Here's what I think, Mr. Wind-Up Bird," said May Kasahara. "Everybody's born with some different thing at the core of their existence. And that thing, whatever it is, becomes like a heat source that runs each person from the inside. I have one too, of course. Like everybody else. But sometimes it gets out of hand. It swells or shrinks inside me, and it shakes me up. What I'd really like to do is find a way to communicate that feeling to another person. But I can't seem to do it. They just don't get it. Of course, the problem could be that I'm not explaining it very well, but I think it's because they're not listening very well. They pretend to be listening, but they're not, really. So I get worked up sometimes, and I do some crazy things.
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Haruki Murakami (The Wind-Up Bird Chronicle)
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it’s important to make sure that we’re talking with each other in a way that heals, not in a way that wounds.
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Barack Obama
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If we communicated with something like music, we would never be misunderstood, because there is nothing in music to understand...... But until we find this new way of speaking, until we can find a nonapproximate vocabulary, nonsense words are the best thing we've got. Ifactifice is one such word.
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Jonathan Safran Foer (Everything Is Illuminated)
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To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.
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Anthony Robbins
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A wise man doesn’t answer a multifaceted question with a ‘Yes’ or ‘No’ response alone. A one-word reply for an issue is a kindergarten response that has no value or meaning. Two people could basically feel the same way about an issue but still argue about it and possibly even come to hate each other because they settled on different one-word answers.
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Jasun Ether (The Beasts of Success)
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The way we talk to our children becomes their inner voice.
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Peggy O'Mara
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How many times have you tried to talk to someone about something that matters to you, tried to get them to see it the way you do? And how many of those times have ended with you feeling bitter, resenting them for making you feel like your pain doesn't have any substance after all?
Like when you've split up with someone, and you try to communicate the way you feel, because you need to say the words, need to feel that somebody understands just how pissed off and frightened you feel. The problem is, they never do. "Plenty more fish in the sea," they'll say, or "You're better off without them," or "Do you want some of these potato chips?" They never really understand, because they haven't been there, every day, every hour. They don't know the way things have been, the way that it's made you, the way it has structured your world. They'll never realise that someone who makes you feel bad may be the person you need most in the world. They don't understand the history, the background, don't know the pillars of memory that hold you up. Ultimately, they don't know you well enough, and they never can. Everyone's alone in their world, because everybody's life is different. You can send people letters, and show them photos, but they can never come to visit where you live.
Unless you love them. And then they can burn it down.
”
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Michael Marshall Smith (Only Forward)
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How different things might be if, rather than saying "I think I'm in love," we were saying "I've connected with someone in a way that makes me think I'm on the way to knowing love." Or if instead of saying "I am in love" we say "I am loving" or "I will love." Our patterns around romantic love are unlikely to change if we do not change our language.
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bell hooks (All About Love: New Visions)
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We habitually erect a barrier called blame that keeps us from communicating genuinely with others, and we fortify it with our concepts of who's right and who's wrong. We do that with the people who are closest to us and we do it with political systems, with all kinds of things that we don't like about our associates or our society.
It is a very common, ancient, well-perfected device for trying to feel better. Blame others....Blaming is a way to protect your heart, trying to protect what is soft and open and tender in yourself. Rather than own that pain, we scramble to find some comfortable ground.
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Pema Chödrön
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It was the eyes. The secret of love was in the eyes. The way one person looked at another, the way eyes communicated and spoke when the lips never moved.
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V.C. Andrews
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Recounting the strange is like telling one's dreams: one can communicate the events of a dream, but not the emotional content, the way that a dream can colour one's entire day.
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Neil Gaiman (Fragile Things: Short Fictions and Wonders)
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Men are always complaining about how difficult it is to understand women but I think it is the other way round. Men clan up and do not express what they feel. Then they suddenly stop all communication with you and vanish. All you can do is wait. I wish men came with instruction manual.
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Preeti Shenoy (The One You Cannot Have)
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A tribe is a group of people connected to one another, connected to a leader, and connected to an idea. For millions of years, human beings have been part of one tribe or another. A group needs only two things to be a tribe: a shared interest and a way to communicate.
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Seth Godin (Tribes: We Need You to Lead Us)
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The world is the closed door. It is a barrier. And at the same time it is the way through.
Two prisoners whose cells adjoin communicate with each other by knocking on the wall. The wall is the thing which separates them but it is also their means of communication. … Every separation is a link.
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Simone Weil (Gravity and Grace)
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Always remember that it is impossible to speak in such a way that you cannot be misunderstood: there will always be some who misunderstand you.
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Karl Popper
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Everybody's born with some different thing at the core of their existence. And that thing, whatever it is, becomes like a heat source that runs each person from the inside. I have one too, of course. Like everybody else. But sometimes it gets out of hand. It swells or shrinks inside me, and it shakes me up. What I'd really like to do is find a way to communicate that feeling to another person.
”
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Haruki Murakami (The Wind-Up Bird Chronicle)
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Kiss someone like kissing is the only way you have to communicate. There is no conversation. There is no sex. There are only two sets of lips that are ravenous to be recognized and treasured.
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Roberto Hogue (Real Secrets of Sex: A Women's Guide on How to Be Good in Bed)
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To send a letter is a good way to go somewhere without moving anything but your heart.
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Phyllis Theroux
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[ ] manic sex isn't really intercourse. It's dicourse, just another way to ease the insatiable need for contact and communication. In place of words, I simply spoke with my skin.
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Terri Cheney (Manic: A Memoir)
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So what do you want? Does what happens inside show on the outside? There is such a great fire in one’s soul, and yet nobody ever comes to warm themselves there, and passersby see nothing but a little smoke coming from the top of the chimney, and go on their way.
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Vincent van Gogh (The Letters of Vincent van Gogh)
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When we change the way we communicate, we change society
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Clay Shirky (Here Comes Everybody: The Power of Organizing Without Organizations)
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Even a stone, and more easily a flower or a bird, could show you the way back to God, to the Source, to yourself. When you look at it or hold it & let it be without imposing a word of mental label on it, a sense of awe, of wonder, arises within you. Its essence silently communicates itself to you and reflects your own essence back to you.
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Eckhart Tolle (A New Earth: Awakening to Your Life's Purpose)
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If suffering like hers had any use, she reasoned, it was not to the sufferer. The only way that an individual's pain gained meaning was through its communication to others.
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Diane Wood Middlebrook (Anne Sexton: A Biography)
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You don’t realise how language actually interferes with communication until you don’t have it, how it gets in the way like an overdominant sense.
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Lily King (Euphoria)
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Kindness is universal. Sometimes being kind allows others to see the goodness in humanity through you. Always be kinder than necessary.
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Germany Kent
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How'd you communicate?"
"Paper and pen. Amazing inventions. Anyway, once we were in Buffalo, I led him here. We couldn't figure out a way in and he got stressed and apparently that" -- she waved at him--- "is what happens when a werewolf gets stressed. By then, the garage door was open, some staff guy bringing in a car. He took one look at Derek and decided it was time for a new job
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Kelley Armstrong (The Reckoning (Darkest Powers, #3))
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Over the years I've come to appreciate how animals enter our lives prepared to teach and far from being burdened by an inability to speak they have many different ways to communicate. It is up to us to listen more than hear, to look into more than past.
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Nick Trout (Love Is the Best Medicine: What Two Dogs Taught One Veterinarian about Hope, Humility, and Everyday Miracles)
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The best programs are written so that computing machines can perform them quickly and so that human beings can understand them clearly. A programmer is ideally an essayist who works with traditional aesthetic and literary forms as well as mathematical concepts, to communicate the way that an algorithm works and to convince a reader that the results will be correct.
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Donald Ervin Knuth (Selected Papers on Computer Science)
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Lack of communication has a way of clipping our wings, which keeps us from flying. When things are left unspoken, we forget that everyone is destined to share the sky together.
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Shannon L. Alder
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We mustn't keep meeting like this. Communications between the people of the moon and earth is forbidden...it is the way of the gods...we mustn't fall in love...but its already too late......
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Naoko Takeuchi
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I think most people are just trying to be happy, and that most of their actions, however misguided, are in line with that goal. Most people just want to feel they belong somewhere, want to be loved, and want to feel they're important to someone. If you really examine all the wrongheaded and messed-up things they do, they can most often be traced back to that basic desire. The abusers, the addicted, the cruel and unpleasant, the manipulators --these are just people who started this quest for happiness in the basement of their lives. Someone communicated to them through word or deed that they were undeserving, so they think they have to claw their way there over the backs of others, leaving scars and creating damage. Of course, they only create more misery for themselves and others.
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Lisa Unger (Sliver of Truth (Ridley Jones, #2))
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There are only two ways to live your life. One as if all that matters is to have someone love and accept you. The other is as though loving and accepting another person is all that matters. Often, when you choose the second you get the first.
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Shannon L. Alder
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Telephone pole wires get in the way of great photos. Communication always gets in the way of communication.
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Jarod Kintz (This Book is Not for Sale)
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The reason it's worth standing up for punctuation is not that it's an arbitrary system of notation known only to an over-sensitive elite who have attacks of the vapours when they see it misapplied. The reason to stand up for punctuation is that without it there is no reliable way of communicating meaning.
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Lynne Truss (Eats, Shoots & Leaves: The Zero Tolerance Approach to Punctuation)
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If you really want to communicate something, even if it’s just an emotion or an attitude, let alone an idea, the least effective and least enjoyable way is directly. It only goes in about an inch. But if you can get people to the point where they have to think a moment what it is you’re getting at, and then discover it, the thrill of discovery goes right through the heart.
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Stanley Kubrick
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Insanity is the inability to communicate your ideas. It's as if you were in a foreign country, able to see and understand everything that's going on around you but incapable of explaining what you need to know or of being helped, because you don't understand the language they speak there. We've all felt that. And all of us, one way or another, are insane.
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Paulo Coelho (Veronika Decides to Die)
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Words are not the only way we communicate, you and I. They never were.
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Meredith Duran (The Duke of Shadows)
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Our dreams and stories may contain implicit aspects of our lives even without our awareness. In fact, storytelling may be a primary way in which we can linguistically communicate to others—as well as to ourselves—the sometimes hidden contents of our implicitly remembering minds. Stories make available perspectives on the emotional themes of our implicit memory that may otherwise be consciously unavailable to us. This may be one reason why journal writing and intimate communication with others, which are so often narrative processes, have such powerful organizing effects on the mind: They allow us to modulate our emotions and make sense of the world.
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Daniel J. Siegel (The Developing Mind: How Relationships and the Brain Interact to Shape Who We Are)
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We cannot control the way people interpret our ideas or thoughts, but we can control the words and tones we choose to convey them. Peace is built on understanding, and wars are built on misunderstandings. Never underestimate the power of a single word, and never recklessly throw around words. One wrong word, or misinterpreted word, can change the meaning of an entire sentence and start a war. And one right word, or one kind word, can grant you the heavens and open doors.
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Suzy Kassem (Rise Up and Salute the Sun: The Writings of Suzy Kassem)
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She was also incredibly confident, with a way of moving and talking that communicated that she didn't need anyone to tell her she was beautiful or worthwhile.
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Paula McLain (The Paris Wife)
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Self-destructiveness may be a primary form of communication for those who do not yet have ways to tame their excruciating inner conflicts and feelings and who cannot yet turn to others for support.
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James A. Chu (Rebuilding Shattered Lives: Treating Complex PTSD and Dissociative Disorders)
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I think there is no way to write about being alone. To write is to tell something to somebody to communicate to others. . . . Solitude is noncommunication, the absence of others, the presence of a self sufficient to itself.
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Ursula K. Le Guin (The Birthday of the World and Other Stories)
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The brain-disease model overlooks four fundamental truths: (1) our capacity to destroy one another is matched by our capacity to heal one another. Restoring relationships and community is central to restoring well-being; (2) language gives us the power to change ourselves and others by communicating our experiences, helping us to define what we know, and finding a common sense of meaning; (3) we have the ability to regulate our own physiology, including some of the so-called involuntary functions of the body and brain, through such basic activities as breathing, moving, and touching; and (4) we can change social conditions to create environments in which children and adults can feel safe and where they can thrive.
When we ignore these quintessential dimensions of humanity, we deprive people of ways to heal from trauma and restore their autonomy. Being a patient, rather than a participant in one’s healing process, separates suffering people from their community and alienates them from an inner sense of self.
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Bessel van der Kolk (The Body Keeps the Score: Brain, Mind, and Body in the Healing of Trauma)
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Nick demonstrated twenty-three ways of communicating without words by fanning himself with a napkin. "This one means oops, your fly is open, sir, and if you lower the fan a little and look at someone over the top of it, it means wow, I'd like to marry you. But if you do it the other way around, it means ha ha, we are now at war with Spain.
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Kerstin Gier (Saphirblau (Edelstein-Trilogie, #2))
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You don't realize how language actually interferes with communication until you don't have it, how it gets in the way like an overdominant sense. You have to pay much more attention to everything else when you can't understand the words. Once comprehension comes, so much else falls away. You then rely on their words, and words aren't always the most reliable thing.
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Lily King (Euphoria)
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To really change the world, we have to help people change the way they see things. Global betterment is a mental process, not one that requires huge sums of money or a high level of authority. Change has to be psychological. So if you want to see real change, stay persistent in educating humanity on how similar we all are than different. Don't only strive to be the change you want to see in the world, but also help all those around you see the world through commonalities of the heart so that they would want to change with you. This is how humanity will evolve to become better. This is how you can change the world. The language of the heart is mankind's main common language.
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Suzy Kassem (Rise Up and Salute the Sun: The Writings of Suzy Kassem)
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The female mind is capable of understanding analytic geometry... The difficulty may just be that we have never yet discovered a way to communicate with the female mind. If it is done in the right way, you may be able to get something out of it.
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Richard P. Feynman
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In the track of fear we have so many conditions, expectations, and obligations that we create a lot of rules just to protect ourselves against emotional pain, when the truth is that there shouldn't be any rules. These rules affect the quality of the channels of communication between us, because when we are afraid, we lie. If you have the expectation that I have to be a certain way, then I feel the obligation to be that way.The truth is I am bot what you want me to be. When I am honest and I am what I am, you are already hurt, you are mad. Then I lie to you, because I'm afraid of your judgment. I am afraid you are going to blame me, find me guilty, and punish me.
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Miguel Ruiz (The Mastery of Love: A Practical Guide to the Art of Relationship: A Toltec Wisdom Book)
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Once upon a time there were two countries, at war with each other. In order to make peace after many years of conflict, they decided to build a bridge across the ocean.
But because they never learned each other’s language properly, they could never agree on the details, so the two halves of the bridge they started to build never met.
To this day the bridge extends far into the ocean from both sides, and simply ends half way, miles in the wrong direction from the meeting point.
And the two countries are still at war.
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Vera Nazarian (The Perpetual Calendar of Inspiration)
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When we meet somebody whose separate tunnel-reality is obviously far different from ours, we are a bit frightened and always disoriented. We tend to think they are mad, or that they are crooks trying to con us in some way, or that they are hoaxers playing a joke. Yet it is neurologically obvious that no two brains have the same genetically-programmed hard wiring, the same imprints, the same conditioning, the same learning experiences. We are all living in separate realities. That is why communication fails so often, and misunderstandings and resentments are so common. I say "meow" and you say "Bow-wow," and each of us is convinced the other is a bit dumb.
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Robert Anton Wilson (Prometheus Rising)
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The trouble with you is that the only way you can communicate is through art. You’ve never learned to communicate your feelings to a man. You don’t even want to communicate in a relationship. You think that if you open up to love, you’ll lose your independence or your self-expression or creativity or whatever you call all that passionate, wonderful stuff that makes you feel alive inside.
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Tom Robbins (Skinny Legs and All)
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The ORDINARY RESPONSE TO ATROCITIES is to banish them from consciousness. Certain violations of the social compact are too terrible to utter aloud: this is the meaning of the word unspeakable.
Atrocities, however, refuse to be buried. Equally as powerful as the desire to deny atrocities is the conviction that denial does not work. Folk wisdom is filled with ghosts who refuse to rest in their graves until their stories are told. Murder will out. Remembering and telling the truth about terrible events are prerequisites both for the restoration of the social order and for the healing of individual victims.
The conflict between the will to deny horrible events and the will to proclaim them aloud is the central dialectic of psychological trauma. People who have survived atrocities often tell their stories in a highly emotional, contradictory, and fragmented manner that undermines their credibility and thereby serves the twin imperatives of truth-telling and secrecy. When the truth is finally recognized, survivors can begin their recovery. But far too often secrecy prevails, and the story of the traumatic event surfaces not as a verbal narrative but as a symptom.
The psychological distress symptoms of traumatized people simultaneously call attention to the existence of an unspeakable secret and deflect attention from it. This is most apparent in the way traumatized people alternate between feeling numb and reliving the event. The dialectic of trauma gives rise to complicated, sometimes uncanny alterations of consciousness, which George Orwell, one of the committed truth-tellers of our century, called "doublethink," and which mental health professionals, searching for calm, precise language, call "dissociation." It results in protean, dramatic, and often bizarre symptoms of hysteria which Freud recognized a century ago as disguised communications about sexual abuse in childhood. . . .
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Judith Lewis Herman (Trauma and Recovery: The Aftermath of Violence - From Domestic Abuse to Political Terror)
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It seems to be a hallmark of the human species: abysmal communication skills. Not that any other species are much better, mind you, but even a herring can tell which way the school it belongs to is turning and follow accordingly. Why can humans not use their millions of words to simply tell one another what they desire?
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Shelby Van Pelt (Remarkably Bright Creatures)
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When I say or write something, there are actually a whole lot of different things I am communicating. The propositional content (i.e., the verbal information I'm trying to convey) is only one part of it. Another part is stuff about me, the communicator. Everyone knows this. It's a function of the fact there are so many different well-formed ways to say the same basic thing, from e.g. "I was attacked by a bear!" to "Goddamn bear tried to kill me!" to "That ursine juggernaut did essay to sup upon my person!" and so on.
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David Foster Wallace (Consider the Lobster and Other Essays)
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He was one of those quite rare adults who communicate with small children fairly well and who love them all impartially--not in a sugary way but in a businesslike fashion that may sometimes entail a hug, in the same way that closing a big business deal may call for a handshake.
”
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Stephen King (The Gunslinger (The Dark Tower, #1))
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We have to be what we are, so we don’t have to present a false image. If you love me the way I am, “Okay, take me.” If you don’t love me the way I am, “Okay, bye-bye. Find someone else.” It may sound harsh, but this kind of communication means the personal agreements we make with others are clear and impeccable.
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Miguel Ruiz (The Four Agreements: A Practical Guide to Personal Freedom)
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Invalidating someone else is not merely disagreeing with something that the other person said. It is a process in which individuals communicate to another that the opinions and emotions of the target are invalid, irrational, selfish, uncaring, stupid, most likely insane, and wrong, wrong, wrong. Invalidators let it be known directly or indirectly that their targets views and feelings do not count for anything to anybody at any time or in any way.
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David M. Allen
“
Australians are very unfair in this way. They spend half of any conversation insisting that the country's dangers are vastly overrated and that there's nothing to worry about, and the other half telling you how six months ago their Uncle Bob was driving to Mudgee when a tiger snake slid out from under the dashboard and bit him on the groin, but that it's okay now because he's off the life support machine and they've discovered he can communicate with eye blinks.
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Bill Bryson (In a Sunburned Country)
“
She’s taught me communicating doesn’t mean everything is perfect, it doesn’t mean we don’t disagree. It means we work through the imperfect bit together, and if we don’t agree, we at least know why the other feels that way, even if it’s not going to change our minds. We’re still individuals, but we’re individuals together, and I never knew relationships could be like this.
”
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Hannah Grace (Icebreaker (Maple Hills, #1))
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Introverted seekers need introverted evangelists. It's not that extroverts can't communicate the gospel, either verbally or nonverbally, in ways that introverts find appealing, it's that introverted seekers need to know and see that it's possible to lead the Christian life as themselves. It's imperative for them to understand that becoming a Christian is not tantamount with becoming an extrovert.
”
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Adam S. McHugh (Introverts in the Church: Finding Our Place in an Extroverted Culture)
“
Raffe looks over at the bloody knife in my
hand. “If I still had any doubts that it was
you, that would do it.” He gestures toward
my opponent rolling on the ground with his
hands cradling his package.
“He should have been polite and just let
us by,” I say.
“Way to teach him some respect. I always
wanted to meet a girl who fights dirty,” says
Raffe.
“There’s no such thing as dirty fighting in
self-defense.”
He huffs. “I don’t know whether to make
fun of him or to respect you.”
“Come on, that one’s easy.”
He grins at me. There’s something in his
eyes that makes my insides melt a little, like
something deep inside us is communicating
without me being fully aware of it.
”
”
Susan Ee (World After (Penryn & the End of Days, #2))
“
The marriage of reason and nightmare that dominated the 20th century has given birth to an ever more ambiguous world. Across the communications landscape move the spectres of sinister technologies and the dreams that money can buy. Thermo-nuclear weapons systems and soft-drink commercials coexist in an overlit realm ruled by advertising and pseudo-events, science and pornography. Over our lives preside the great twin leitmotifs of the 20th century – sex and paranoia…In a sense, pornography is the most political form of fiction, dealing with how we use and exploit each other, in the most urgent and ruthless way.
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J.G. Ballard
“
you must engrave deeply in your mind and never forget: your emotional commitment to what you are doing will be translated into your work.
If you go at your work with half a heart, it will show in the lackluster results and in the laggard way in which you reach the end.
If you are doing something primarily for money and without a real emotional commitment, it will translate into something that lacks a soul and that has no connection to you.
You may not see this, but you can be sure that the public will feel it and that they will receive your work in the same lackluster spirit it was created in.
If you are excited and obsessive in the hunt, it will show in the details. If your work comes from a place deep within, its authenticity will be communicated.
”
”
Robert Greene (Mastery)
“
There are only two ways to influence human behavior: you can manipulate it or you can inspire it.
Very few people or companies can clearly articulate WHY they do WHAT they do. By WHY I mean your purpose, cause or belief - WHY does your company exist? WHY do you get out of bed every morning? And WHY should anyone care?
People don’t buy WHAT you do, they buy WHY you do it.
We are drawn to leaders and organizations that are good at communicating what they believe. Their ability to make us feel like we belong, to make us feel special, safe and not alone is part of what gives them the ability to inspire us.
For values or guiding principles to be truly effective they have to be verbs. It’s not “integrity,” it’s “always do the right thing.” It’s not “innovation,” it’s “look at the problem from a different angle.” Articulating our values as verbs gives us a clear idea - we have a clear idea of how to act in any situation.
Happy employees ensure happy customers. And happy customers ensure happy shareholders—in that order.
Leading is not the same as being the leader. Being the leader means you hold the highest rank, either by earning it, good fortune or navigating internal politics. Leading, however, means that others willingly follow you—not because they have to, not because they are paid to, but because they want to.
You don’t hire for skills, you hire for attitude. You can always teach skills.
Great companies don’t hire skilled people and motivate them, they hire already motivated people and inspire them. People are either motivated or they are not. Unless you give motivated people something to believe in, something bigger than their job to work toward, they will motivate themselves to find a new job and you’ll be stuck with whoever’s left.
Trust is maintained when values and beliefs are actively managed. If companies do not actively work to keep clarity, discipline and consistency in balance, then trust starts to break down.
All organizations start with WHY, but only the great ones keep their WHY clear year after year.
”
”
Simon Sinek (Start with Why: How Great Leaders Inspire Everyone to Take Action)
“
When I say 'I won't hurt you', it's a promise, which can and will be kept but it does not come from me without a breakdown of what it means.
It does not mean we will never disagree, nor does it mean that you will always like everything which I say or do. It does not mean that you will never hurt yourself by behaving in a way which is damaging to a relationship or by behaving in a way which would ultimately result in my withdrawal from your life. What it does mean is that I can promise all that I expect in terms of loyalty, honor and respect. It means I am faithful. It also means that I will not intentionally or carelessly behave in a way which causes upset or doubt. It means, at the lowest level, 'You will break these terms before I do.'
Communication is essential. Trust is paramount.
Be completely honest and don't make promises that you can't keep, that's all.
”
”
Eva Schuette
“
Love is the bridge that leads from the I sense to the We, and there is a paradox about personal love. Love of another individual opens a new relation between the personality and the world. The lover responds in a new way to nature and may even write poetry. Love is affirmation; it motivates the yes responses and the sense of wider communication. Love casts out fear, and in the security of this togetherness we find contentment, courage. We no longer fear the age-old haunting questions: "Who am I?" "Why am I?" "Where am I going?" - and having cast out fear, we can be honest and charitable.
”
”
Carson McCullers (The Mortgaged Heart)
“
How many mental health problems, from drug addiction to self-injurious behavior, start as attempts to cope with the unbearable physical pain of our emotions? If Darwin was right, the solution requires finding ways to help people alter the inner sensory landscape of their bodies. Until recently, this bidirectional communication between body and mind was largely ignored by Western science, even as it had long been central to traditional healing practices in many other parts of the world, notably in India and China. Today it is transforming our understanding of trauma and recovery.
”
”
Bessel van der Kolk (The Body Keeps the Score: Brain, Mind, and Body in the Healing of Trauma)
“
If you are aware of chronic or severe mistreatment and do not speak out against it, your silence communicates implicitly that you see nothing unacceptable taking place. Abusers interpret silence as approval, or at least as forgiveness. To abused women, meanwhile, the silence means that no one will help—just what her partner wants her to believe. Anyone who chooses to quietly look the other way therefore unwittingly becomes the abuser’s ally.
”
”
Lundy Bancroft (Why Does He Do That? Inside the Minds of Angry and Controlling Men)
“
The first language humans had was gestures. There was nothing primitive about this language that flowed from people’s hands, nothing we say now that could not be said in the endless array of movements possible with the fine bones of the fingers and wrists. The gestures were complex and subtle, involving a delicacy of motion that has since been lost completely.
During the Age of Silence, people communicated more, not less. Basic survival demanded that the hands were almost never still, and so it was only during sleep (and sometimes not even then) that people were not saying something or other. No distinction was made between the gestures of language and the gestures of life. The labor of building a house, say, or preparing a meal was no less an expression than making the sign for I love you or I feel serious. When a hand was used to shield one’s face when frightened by a loud noise something was being said, and when fingers were used to pick up what someone else had dropped something was being said; and even when the hands were at rest, that, too, was saying something. Naturally, there were misunderstandings. There were times when a finger might have been lifted to scratch a nose, and if casual eye contact was made with one’s lover just then, the lover might accidentally take it to be the gesture, not at all dissimilar, for Now I realize I was wrong to love you. These mistakes were heartbreaking. And yet, because people knew how easily they could happen, because they didn’t go round with the illusion that they understood perfectly the things other people said, they were used to interrupting each other to ask if they’d understood correctly. Sometimes these misunderstandings were even desirable, since they gave people a reason to say, Forgive me, I was only scratching my nose. Of course I know I’ve always been right to love you. Because of the frequency of these mistakes, over time the gesture for asking forgiveness evolved into the simplest form. Just to open your palm was to say: Forgive me."
"If at large gatherings or parties, or around people with whom you feel distant, your hands sometimes hang awkwardly at the ends of your arms – if you find yourself at a loss for what to do with them, overcome with sadness that comes when you recognize the foreignness of your own body – it’s because your hands remember a time when the division between mind and body, brain and heart, what’s inside and what’s outside, was so much less. It’s not that we’ve forgotten the language of gestures entirely. The habit of moving our hands while we speak is left over from it. Clapping, pointing, giving the thumbs-up, for example, is a way to remember how it feels to say nothing together. And at night, when it’s too dark to see, we find it necessary to gesture on each other’s bodies to make ourselves understood.
”
”
Nicole Krauss (The History of Love)
“
I'll try to communicate, Taylor said. She spoke slowly and deliberately. Hello! We need help. Is your village close?
My village is Denver. And I think it's a long way from here. I'm Nicole Ade. Miss Colorado.
We have a Colorado where we're from too! Tiara said. She swiveled her hips, spread her arms wide, then brought her hands together prayer-style and bowed. Kipa aloha.
Nicole stared. I speak English. I'm American. Also, did you learn those moves from Barbie's Hawaiian Vacation DVD?
Ohmigosh, yes! Do your people have that, too?
”
”
Libba Bray (Beauty Queens)
“
Ask your child for information in a gentle, nonjudgmental way, with specific, clear questions. Instead of “How was your day?” try “What did you do in math class today?” Instead of “Do you like your teacher?” ask “What do you like about your teacher?” Or “What do you not like so much?” Let her take her time to answer. Try to avoid asking, in the overly bright voice of parents everywhere, “Did you have fun in school today?!” She’ll sense how important it is that the answer be yes.
”
”
Susan Cain (Quiet: The Power of Introverts in a World That Can't Stop Talking)
“
Take lightly what you hear about individuals. We need not distort trust for our paltry little political agendas. We tend to trust soulless, carried information more than we trust soulful human beings; but really most people aren't so bad once you sit down and have an honest, one-on-one conversation with them, once, with an open heart, you listen to their explanations as to why they act the way they act, or say what they say, or do what they do.
”
”
Criss Jami (Healology)
“
The fact is, I love to feed other people. I love their pleasure, their comfort, their delight in being cared for. Cooking gives me the means to make other people feel better, which in a very simple equation makes me feel better. I believe that food can be a profound means of communication, allowing me to express myself in a way that seems much deeper and more sincere than words. My Gruyere cheese puffs straight from the oven say 'I'm glad you're here. Sit down, relax. I'll look after everything.'
- Ann Patchett, "Dinner For One, Please, James
”
”
Jenni Ferrari-Adler (Alone in the Kitchen with an Eggplant: Confessions of Cooking for One and Dining Alone)
“
Friendship exhibits a glorious "nearness by resemblance" to Heaven itself where the very multitude of the blessed (which no man can number) increases the fruition which each has of God. For every soul, seeing Him in her own way, doubtless communicates that unique vision to all the rest. That, says an old author, is why the Seraphim in Isaiah's vision are crying "Holy, Holy, Holy" to one another (Isaiah VI, 3). The more we thus share the Heavenly Bread between us, the more we shall all have.
”
”
C.S. Lewis (The Four Loves)
“
... it is fatal for anyone who writes to think of their sex. It is fatal to be a man or woman pure and simple; one must be woman-manly or man-womanly. It is fatal for a woman to lay the least stress on any grievance; to plead even with justice any cause; in any way to speak consciously as a woman. And fatal is no figure of speech; for anything written with that conscious bias is doomed to death. It ceases to be fertilized. Brilliant and effective, powerful and masterly, as it may appear for a day or two, it must wither at nightfall; it cannot grow in the minds of others. Some collaboration has to take place in the mind between the woman and the man before the art of creation can be accomplished. Some marriage of opposites has to be consummated. The whole of the mind must lie wide open if we are to get the sense that the writer is communicating his experience with perfect fullness.
”
”
Virginia Woolf (A Room of One’s Own)
“
Sometimes the best way to bring good news to the poor is to bring actual good news to the poor. It appears a good way to bring relief to the oppressed is to bring real relief to the oppressed. It's almost like Jesus meant what He said. When you're desperate, usually the best news you can receive is food, water, shelter. These provisions communicate God's presence infinitely more than a tract or Christian performance in the local park. They convey, "God loves you so dearly, He sent people to your rescue.
”
”
Jen Hatmaker (7: An Experimental Mutiny Against Excess)
“
When you listen to someone, you should give up all your preconceived ideas and your subjective opinions; you should just listen to him, just observe what his way is. We put very little emphasis on right and wrong or good and bad. We just see things as they are with him, and accept them. This is how we communicate with each other. Usually when you listen to some statement, you hear it as a kind of echo of yourself. You are actually listening to your own opinion. If it agrees with your opinion you may accept it, but if it does not, you will reject it or you may not even really hear it.
”
”
Shunryu Suzuki (Zen Mind, Beginner's Mind: Informal Talks on Zen Meditation and Practice)
“
My belief is that when you're telling the truth, you're close to God. If you say to God, "I am exhausted and depressed beyond words, and I don't like You at all right now, and I recoil from most people who believe in You," that might be the most honest thing you've ever said. If you told me you had said to God, "It is all hopeless, and I don't have a clue if You exist, but I could use a hand," it would almost bring tears to my eyes, tears of pride in you, for the courage it takes to get real-really real. It would make me want to sit next to you at the dinner table.
So prayer is our sometimes real selves trying to communicate with the Real, with Truth, with the Light. It is us reaching out to be heard, hoping to be found by a light and warmth in the world, instead of darkness and cold. Even mushrooms respond to light - I suppose they blink their mushroomy eyes, like the rest of us.
Light reveals us to ourselves, which is not always so great if you find yourself in a big disgusting mess, possibly of your own creation. But like sunflowers we turn toward light. Light warms, and in most cases it draws us to itself. And in this light, we can see beyond our modest receptors, to what is way beyond us, and deep inside.
”
”
Anne Lamott (Help Thanks Wow: The Three Essential Prayers)
“
A writer out of loneliness is trying to communicate like a distant star sending signals. He isn't telling, or teaching, or ordering. Rather, he seeks to establish a relationship with meaning, of feeling, of observing. We are lonesome animals. We spend all our live trying to be less lonesome. And one of our ancient methods is to tell a story, begging the listener to say, and to feel, "Yes, that's the way it is, or at least that's the way I feel it. You're not as alone as you thought." To finish is sadness to a writer, a little death. He puts the last word down and it is done. But it isn't really done. The story goes on and leaves the writer behind, for no story is ever done.
”
”
John Steinbeck
“
We have bigger houses but smaller families;
more conveniences, but less time;
We have more degrees, but less sense;
more knowledge, but less judgment;
more experts, but more problems;
more medicines, but less healthiness;
We’ve been all the way to the moon and back,
but have trouble crossing the street to meet
the new neighbor.
We’ve built more computers to hold more
information to produce more copies than ever,
but have less communications;
We have become long on quantity,
but short on quality.
These times are times of fast foods;
but slow digestion;
Tall man but short character;
Steep profits but shallow relationships.
It is time when there is much in the window,
but nothing in the room.
--authorship unknown
from Sacred Economics
”
”
Charles Eisenstein (Sacred Economics: Money, Gift, and Society in the Age of Transition)
“
I can't describe to you how surprised I was to find out I loved her, old sport. I even hoped for a while that she'd throw me over, but she didn't, because she was in love with me too. She thought I knew a lot because I knew different things from her. . . . Well, there I was, 'way off my ambitions, getting deeper in love every minute, and all of a sudden I didn't care. What was the use of doing great things if I could have a better time telling her what I was going to do?" On the last afternoon before he went abroad, he sat with Daisy in his arms for a long, silent time. It was a cold fall day, with fire in the room and her cheeks flushed. Now and then she moved and he changed his arm a little, and once he kissed her dark shining hair. The afternoon had made them tranquil for a while, as if to give them a deep memory for the long parting the next day promised. They had never been closer in their month of love, nor communicated more profoundly one with another, than when she brushed silent lips against his coat's shoulder or when he touched the end of her fingers, gently, as though she were asleep.
”
”
F. Scott Fitzgerald (The Great Gatsby)
“
Stephen Covey, in his book The 8th Habit, decribes a poll of 23,000 employees drawn from a number of companies and industries. He reports the poll's findings:
* Only 37 percent said they have a clear understanding of what their organization is trying to achieve and why
* Only one in five was enthusiastic about their team's and their organization's goals
* Only one in five said they had a clear "line of sight" between their tasks and their team's and organization's goals
* Only 15 percent felt that their organization fully enables them to execute key goals
* Only 20 percent fully trusted the organization they work for
Then, Covey superimposes a very human metaphor over the statistics. He says, "If, say, a soccer team had these same scores, only 4 of the 11 players on the field would know which goal is theirs. Only 2 of the 11 would care. Only 2 of the 11 would know what position they play and know exactly what they are supposed to do. And all but 2 players would, in some way, be competing against their own team members rather than the opponent.
”
”
Chip Heath (Made to Stick: Why Some Ideas Survive and Others Die)
“
Anyone can say 'I love you', however so many other sayings carry more weight in a relationship:
“I understand what you went through because I went through it too.”
“I believe you and in you.”
“I see the pain you are going through and we will conquer this together.”
“I don’t want to change you. I just want to help you become the best version of yourself.”
“You matter to me, therefore I will be there for you always.”
"I will never keep things from you because you have my respect and friendship. If I find out someone is putting you down, I will stand up for you. ”
“Your character will always shine when I speak about you because to damage your name is to damage ours.”
“I will go to the ends of the earth to save you from yourself or others.”
“What you have to say is important to me because I see you’re hurting and that hurts me, so I am going to listen. Together we will solve this problem.”
“I don’t care about your past. That was yesterday. Today, we are going to start over because people make mistakes, but they don’t have to pay for them for the rest of their life.”
"How can I help you get through this?"
“In sickness or in health...I meant it and I will search the world to find a way to keep you in it because you mean that much to me.”
“I don’t want to be your parent. I want to be your best friend, lover, cheering section, playmate and fill all the important parts of your soul. Together we will fill the rest as equals.
”
”
Shannon L. Alder
“
Was there to be any end to the gradual improvement in the techniques and artifices used by the replicators to ensure their own continuation in the world? There would be plenty of time for improvement. What weird engines of self-preservation would the millennia bring forth? Four thousand million years on, what was to be the fate of the ancient replicators?
They did not die out, for they are past masters of the survival arts. But do not look for them floating loose in the sea; they gave up that cavalier freedom long ago. Now they swarm in huge colonies, safe inside gigantic lumbering robots, sealed off from the outside world, communicating with it by tortuous indirect routes, manipulating it by remote control.
They are in you and in me; they created us, body and mind; and their preservation is the ultimate rationale for our existence. They have come a long way, those replicators. Now they go by the name of genes, and we are their survival machines.
”
”
Richard Dawkins (The Selfish Gene)
“
A man worth being with is one…
That never lies to you
Is kind to people that have hurt him
A person that respects another’s life
That has manners and shows people respect
That goes out of his way to help people
That feels every person, no matter how difficult, deserves compassion
Who believes you are the most beautiful person he has ever met
Who brags about your accomplishments with pride
Who talks to you about anything and everything because no bad news will make him love you less
That is a peacemaker
That will see you through illness
Who keeps his promises
Who doesn’t blame others, but finds the good in them
That raises you up and motivates you to reach for the stars
That doesn’t need fame, money or anything materialistic to be happy
That is gentle and patient with children
Who won’t let you lie to yourself; he tells you what you need to hear, in order to help you grow
Who lives what he says he believes in
Who doesn’t hold a grudge or hold onto the past
Who doesn’t ask his family members to deliberately hurt people that have hurt him
Who will run with your dreams
That makes you laugh at the world and yourself
Who forgives and is quick to apologize
Who doesn’t betray you by having inappropriate conversations with other women
Who doesn’t react when he is angry, decides when he is sad or keep promises he doesn’t plan to keep
Who takes his children’s spiritual life very seriously and teaches by example
Who never seeks revenge or would ever put another person down
Who communicates to solve problems
Who doesn’t play games or passive aggressively ignores people to hurt them
Who is real and doesn’t pretend to be something he is not
Who has the power to free you from yourself through his positive outlook
Who has a deep respect for women and treats them like a daughter of God
Who doesn’t have an ego or believes he is better than anyone
Who is labeled constantly by people as the nicest person they have ever met
Who works hard to provide for the family
Who doesn’t feel the need to drink alcohol to have a good time, smoke or do drugs
Who doesn't have to hang out a bar with his friends, but would rather spend his time with his family
Who is morally free from sin
Who sees your potential to be great
Who doesn't think a woman's place has to be in the home; he supports your life mission, where ever that takes you
Who is a gentleman
Who is honest and lives with integrity
Who never discusses your private business with anyone
Who will protect his family
Who forgives, forgets, repairs and restores
When you find a man that possesses these traits then all the little things you don’t have in common don’t matter. This is the type of man worth being grateful for.
”
”
Shannon L. Alder
“
I cook better than you," Nick corrected absently. "I think monkeys can probably be taught to cook better than you."
"I'd like to have a monkey that cooked for me," said Jamie. " I would pay him in bananas. His name would be Alphonse."
"I agree, that would be awesome." Mae said. "People would come for dinner just to see the monkey chef."
"You're raving," Nick said, defrosting chicken in the microwave. Mae was a bit impressed with how he seemed to look at the appliance and instantly comprehend its mysteries, when she'd been heating up ready-made meals for years by a method of pressing random buttons and hoping. " I know that's the only way Jamie communicates with people, but I expected better of you, Mavis."
"We're cutting out the whole Mavis thing right now, Nick," Mae said warningly.
"How many bananas would be good payment for a monkey?" Jamie wanted to know. " I would want to pay Alphonse a fair wage.
”
”
Sarah Rees Brennan (The Demon's Covenant)
“
Christ's version of kindness:
I know you are hurt. I contributed to that. Maybe, I should have said more. Done more. Listened. I am sorry for my part in the situation. I am sorry if I caused you any pain or confused you with my actions or words. How can I help you move on? I want you to have peace in your life. Let's end this by communicating.
The world's perverted version of kindness:
You caused your own pain. You get what you get. Get over it and move on. Maybe, one day you will figure out what happiness really means. By the way, I am not responsible for giving it to you. Nor, do I have to put up with people that don't bring me joy or who I can't trust. I am only responsible for myself. I will pray for you because I am a good Christian.
”
”
Shannon L. Alder
“
And therefore, all of those for whom authentic transformation has deeply unseated their souls must, I believe, wrestle with the profound moral obligation to shout form the heart—perhaps quietly and gently, with tears of reluctance; perhaps with fierce fire and angry wisdom; perhaps with slow and careful analysis; perhaps by unshakable public example—but authentically always and absolutely carries a a demand and duty: you must speak out, to the best of your ability, and shake the spiritual tree, and shine your headlights into the eyes of the complacent. You must let that radical realization rumble through your veins and rattle those around you.
Alas, if you fail to do so, you are betraying your own authenticity. You are hiding your true estate. You don’t want to upset others because you don’t want to upset your self. You are acting in bad faith, the taste of a bad infinity.
Because, you see, the alarming fact is that any realization of depth carries a terrible burden: those who are allowed to see are simultaneously saddled with the obligation to communicate that vision in no uncertain terms: that is the bargain. You were allowed to see the truth under the agreement that you would communicate it to others (that is the ultimate meaning of the bodhisattva vow). And therefore, if you have seen, you simply must speak out. Speak out with compassion, or speak out with angry wisdom, or speak out with skillful means, but speak out you must.
And this is truly a terrible burden, a horrible burden, because in any case there is no room for timidity. The fact that you might be wrong is simply no excuse: You might be right in your communication, and you might be wrong, but that doesn’t matter. What does matter, as Kierkegaard so rudely reminded us, is that only by investing and speaking your vision with passion, can the truth, one way or another, finally penetrate the reluctance of the world. If you are right, or if you are wrong, it is only your passion that will force either to be discovered. It is your duty to promote that discovery—either way—and therefore it is your duty to speak your truth with whatever passion and courage you can find in your heart. You must shout, in whatever way you can.
”
”
Ken Wilber (One Taste: Daily Reflections on Integral Spirituality)
“
So what do you do when you are stuck?
The first thing I do when I am stuck is pray. But I’m not talking about a quick, Help me Lord, Sunday’s a comin’ prayer. When I get stuck I get up from my desk to head for my closet. Literally. If I‘m at the office I go over to a corner that I have deemed my closet away from home. I get on my knees and remind God that this was not my idea, it was His…
None of this is new information to God…
Then I ask God to show me if there is something He wants to say to prepare me for what He wants me to communicate to our congregation. I surrender my ideas, my outline and my topic. Then I just stay in that quiet place until God quiets my heart…
Many times I will have a breakthrough thought or idea that brings clarity to my message. . .
Like you, I am simply a mouthpiece. Getting stuck is one way God keeps me ever conscious of that fact.
”
”
Andy Stanley (Communicating for a Change: Seven Keys to Irresistible Communication)
“
It's easy to feel uncared for when people aren't able to communicate and connect with you in the way you need. And it's so hard not to internalize that silence as a reflection on your own worth. But the truth is that the way people operate is not about you. Most people are so caught up in their own responsibilities, struggles, and anxiety that the thought of asking someone else how they're doing doesn't even cross their mind. They aren't inherently bad or uncaring--they're just busy and self-focused. And that's okay. It's not evidence of some fundamental failing on your part. It doesn't make you unloveable or invisible. It just means that those people aren't very good at looking beyond their own world. But the fact that you are--that despite the darkened you feel, you have the ability to share you love and light with others--is a strength. Your work isn't to change who you are; it's to find people who are able to give you the connection you need. Because despite what you feel, you are not too much. You are not too sensitive or too needy. You are thoughtful and empathetic. You are compassionate and kind. And with or without anyone's acknowledgement or affection, you are enough.
”
”
Daniell Koepke
“
God told us to love everyone. However, when you don’t like someone then you need to walk away and focus not on him or her, but the hatred you’re harboring. Otherwise, you will allow your piety to take over. Before you know it, you’re using the gospel as a sword to slice other religious people apart, which have offended you. From your point of helplessness, it will be is easy to recruit people that will mistake your kindness as righteousness, when in reality it is a hidden agenda to humiliate through the words of Christ. This game is so often used by women in the Christian faith, that it is the number one reason why many people become inactive. It is a silent, unspoken hypocrisy that is inconsistent with the teachings of the gospel. If you choose not to like someone, then avoid them. If you wish to love them, the only way to overcome your frustrations is through empathy, prayer, forgiveness and allowing yourself time to heal through distance. Try focusing on what you share as sisters in the gospel, rather than the negative aspects you dislike about that person.
”
”
Shannon L. Alder
“
Even after centuries of human interacting, children still continue to rebel against their parents and siblings. Young marrieds look upon their in-laws and parents as obstacles to their independence and growth. Parents view their children as selfish ingrates. Husbands desert their wives and seek greener fields elsewhere. Wives form relationships with heroes of soap operas who vicariously bring excitement and romance into their empty lives. Workers often hate their bosses and co-workers and spend miserable hours with them, day after day. On a larger scale, management cannot relate with labour. Each accuses the other of unreasonable self-interests and narrow-mindedness. Religious groups often become entrapped, each in a provincial dogma resulting in hate and vindictiveness in the name of God. Nations battle blindly, under the shadow of the world annihilation, for the realization of their personal rights. Members of these groups blame rival groups for their continual sense of frustration, impotence, lack of progress and communication. We have obviously not learned much over the years. We have not paused long enough to consider the simple truth that we humans are not born with particular attitudinal sets regarding other persons, we are taught into them. We are the future generation's teachers. We are, therefore, the perpetrators of the confusion and alienation we abhor and which keeps us impotent in finding new alternatives. It is up to us to diligently discover new solutions and learn new patterns of relating, ways more conducive to growth, peace, hope and loving coexistence. Anything that is learned can be unlearned and relearned. In this process called change lies our real hope.
”
”
Leo F. Buscaglia (Loving Each Other: The Challenge of Human Relationships)
“
Do not despise your inner world. That is the first and most general piece of advice I would offer… Our society is very outward-looking, very taken up with the latest new object, the latest piece of gossip, the latest opportunity for self-assertion and status. But we all begin our lives as helpless babies, dependent on others for comfort, food, and survival itself. And even though we develop a degree of mastery and independence, we always remain alarmingly weak and incomplete, dependent on others and on an uncertain world for whatever we are able to achieve. As we grow, we all develop a wide range of emotions responding to this predicament: fear that bad things will happen and that we will be powerless to ward them off; love for those who help and support us; grief when a loved one is lost; hope for good things in the future; anger when someone else damages something we care about. Our emotional life maps our incompleteness: A creature without any needs would never have reasons for fear, or grief, or hope, or anger. But for that very reason we are often ashamed of our emotions, and of the relations of need and dependency bound up with them. Perhaps males, in our society, are especially likely to be ashamed of being incomplete and dependent, because a dominant image of masculinity tells them that they should be self-sufficient and dominant. So people flee from their inner world of feeling, and from articulate mastery of their own emotional experiences. The current psychological literature on the life of boys in America indicates that a large proportion of boys are quite unable to talk about how they feel and how others feel — because they have learned to be ashamed of feelings and needs, and to push them underground. But that means that they don’t know how to deal with their own emotions, or to communicate them to others. When they are frightened, they don’t know how to say it, or even to become fully aware of it. Often they turn their own fear into aggression. Often, too, this lack of a rich inner life catapults them into depression in later life. We are all going to encounter illness, loss, and aging, and we’re not well prepared for these inevitable events by a culture that directs us to think of externals only, and to measure ourselves in terms of our possessions of externals.
What is the remedy of these ills? A kind of self-love that does not shrink from the needy and incomplete parts of the self, but accepts those with interest and curiosity, and tries to develop a language with which to talk about needs and feelings. Storytelling plays a big role in the process of development. As we tell stories about the lives of others, we learn how to imagine what another creature might feel in response to various events. At the same time, we identify with the other creature and learn something about ourselves. As we grow older, we encounter more and more complex stories — in literature, film, visual art, music — that give us a richer and more subtle grasp of human emotions and of our own inner world. So my second piece of advice, closely related to the first, is: Read a lot of stories, listen to a lot of music, and think about what the stories you encounter mean for your own life and lives of those you love. In that way, you will not be alone with an empty self; you will have a newly rich life with yourself, and enhanced possibilities of real communication with others.
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Martha C. Nussbaum
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The strangest thing about humans is the way they pair up, males and females. Constantly at war with each other, never content to leave each other alone. They never seem to grasp the idea that males and females are separate species with completely different needs and desires, forced to come together only to reproduce
Of course you feel that way. Your mates are nothing but mindless drones, extensions of yourself, without their own identity.
We know out lovers with perfect understanding. Humans invent an imaginary lover and put that mask over the face of the body in their bed.
That is the tradegy of language, my friend. Those who know each other only through symbolic representations are forced to imagine each other. And because their imagination is imperfect, they are often wrong,
This is the source of their misery.
And some of their strength, I think. Your people and mine, each for their own evolutionary reasons, mate with vastly unequal partners. Our mates are always, hopelessly, our intellectual inferiors. Humans mate with beings who challenge their supremcy. They have conflicts between mates, not because their communication is inferior to ours, but because they commune with each other at all.
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Orson Scott Card (Xenocide (Ender's Saga, #3))
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Anger is an assertion of rights and worth. It is communication, equality, and knowledge. It is intimacy, acceptance, fearlessness, embodiment, revolt, and reconciliation. Anger is memory and rage. It is rational thought and irrational pain. Anger is freedom, independence, expansiveness, and entitlement. It is justice, passion, clarity, and motivation. Anger is instrumental, thoughtful, complicated, and resolved. In anger, whether you like it or not, there is truth.
Anger is the demand of accountability, It is evaluation, judgment, and refutation. It is reflective, visionary, and participatory. It's a speech act, a social statement, an intention, and a purpose. It's a risk and a threat. A confirmation and a wish. It is both powerlessness and power, palliative and a provocation. In anger, you will find both ferocity and comfort, vulnerability and hurt. Anger is the expression of hope.
How much anger is too much? Certainly not the anger that, for many of us, is a remembering of a self we learned to hide and quiet. It is willful and disobedient. It is survival, liberation, creativity, urgency, and vibrancy. It is a statement of need. An insistence of acknowledgment. Anger is a boundary. Anger is boundless. An opportunity for contemplation and self-awareness. It is commitment. Empathy. Self-love. Social responsibility. If it is poison, it is also the antidote. The anger we have as women is an act of radical imagination. Angry women burn brighter than the sun.
In the coming years, we will hear, again, that anger is a destructive force, to be controlled. Watch carefully, because not everyone is asked to do this in equal measure. Women, especially, will be told to set our anger aside in favor of a kinder, gentler approach to change. This is a false juxtaposition. Reenvisioned, anger can be the most feminine of virtues: compassionate, fierce, wise, and powerful. The women I admire most—those who have looked to themselves and the limitations and adversities that come with our bodies and the expectations that come with them—have all found ways to transform their anger into meaningful change. In them, anger has moved from debilitation to liberation.
Your anger is a gift you give to yourself and the world that is yours. In anger, I have lived more fully, freely, intensely, sensitively, and politically. If ever there was a time not to silence yourself, to channel your anger into healthy places and choices, this is it.
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Soraya Chemaly (Rage Becomes Her: The Power of Women's Anger)
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If a man is only as good as his word,
then I want to marry a man with a vocabulary like yours.
The way you say dicey and delectable and octogenarian
in the same sentence — that really turns me on.
The way you describe the oranges in your backyard
using anarchistic and intimate in the same breath.
I would follow the legato and staccato of your tongue
wrapping around your diction
until listening become more like dreaming
and dreaming became more like kissing you.
I want to jump off the cliff of your voice
into the suicide of your stream of consciousness.
I want to visit the place in your heart where the wrong words die.
I want to map it out with a dictionary and points
of brilliant light until it looks more like a star chart
than a strategy for communication.
I want to see where your words are born.
I want to find a pattern in the astrology.
I want to memorize the scripts of your seductions.
I want to live in the long-winded epics of your disappointments,
in the haiku of your epiphanies.
I want to know all the names you’ve given your desires.
I want to find my name among them,
‘cause there is nothing more wrecking sexy than the right word.
I want to thank whoever told you
there was no such thing as a synonym.
I want to throw a party for the heartbreak
that turned you into a poet.
And if it is true that a man is only as good as his word
then, sweet jesus, let me be there
the first time you are speechless,
and all your explosive wisdom becomes
a burning ball of sun in your throat,
and all you can bring yourself to utter is, oh god, oh god.
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Mindy Nettifee
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Fiction has two uses. Firstly, it’s a gateway drug to reading. The drive to know what happens next, to want to turn the page, the need to keep going, even if it’s hard, because someone’s in trouble and you have to know how it’s all going to end … that’s a very real drive. And it forces you to learn new words, to think new thoughts, to keep going. To discover that reading per se is pleasurable. Once you learn that, you’re on the road to reading everything. And reading is key. There were noises made briefly, a few years ago, about the idea that we were living in a post-literate world, in which the ability to make sense out of written words was somehow redundant, but those days are gone: words are more important than they ever were: we navigate the world with words, and as the world slips onto the web, we need to follow, to communicate and to comprehend what we are reading. People who cannot understand each other cannot exchange ideas, cannot communicate, and translation programs only go so far.
The simplest way to make sure that we raise literate children is to teach them to read, and to show them that reading is a pleasurable activity. And that means, at its simplest, finding books that they enjoy, giving them access to those books, and letting them read them.
I don’t think there is such a thing as a bad book for children. Every now and again it becomes fashionable among some adults to point at a subset of children’s books, a genre, perhaps, or an author, and to declare them bad books, books that children should be stopped from reading. I’ve seen it happen over and over; Enid Blyton was declared a bad author, so was RL Stine, so were dozens of others. Comics have been decried as fostering illiteracy.
It’s tosh. It’s snobbery and it’s foolishness. There are no bad authors for children, that children like and want to read and seek out, because every child is different. They can find the stories they need to, and they bring themselves to stories. A hackneyed, worn-out idea isn’t hackneyed and worn out to them. This is the first time the child has encountered it. Do not discourage children from reading because you feel they are reading the wrong thing. Fiction you do not like is a route to other books you may prefer. And not everyone has the same taste as you.
Well-meaning adults can easily destroy a child’s love of reading: stop them reading what they enjoy, or give them worthy-but-dull books that you like, the 21st-century equivalents of Victorian “improving” literature. You’ll wind up with a generation convinced that reading is uncool and worse, unpleasant.
We need our children to get onto the reading ladder: anything that they enjoy reading will move them up, rung by rung, into literacy.
[from, Why our future depends on libraries, reading and daydreaming]
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Neil Gaiman
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Responding to a moderator at the Sydney Writers Festival in 2008 (video), about the Spanish words in his book:
When all of us are communicating and talking when we’re out in the world, we’ll be lucky if we can understand 20 percent of what people say to us. A whole range of clues, of words, of languages escape us. I mean we’re not perfect, we’re not gods. But on top of that people mis-speak, sometimes you mis-hear, sometimes you don’t have attention, sometimes people use words you don’t know. Sometimes people use languages you don’t know. On a daily basis, human beings are very comfortable with a large component of communication, which is incomprehensibility, incomprehension. We tend to be comfortable with it. But for an immigrant, it becomes very different. What most of us consider normative comprehension an immigrant fears that they’re not getting it because of their lack of mastery in the language.
And what’s a normal component in communication, incomprehension, in some ways for an immigrant becomes a source of deep anxiety because you’re not sure if it’s just incomprehension or your own failures. My sense of writing a book where there is an enormous amount of language that perhaps everyone doesn’t have access to was less to communicate the experience of the immigrant than to communicate the experience that for an immigrant causes much discomfort but that is normative for people. which is that we tend to not understand, not grasp a large part of the language around us. What’s funny is, will Ramona accept incomprehension in our everyday lives and will greet that in a book with enormous fury. In other words what we’re comfortable with out in the outside world, we do not want to encounter in our books.
So I’m constantly, people have come to me and asked me… is this, are you trying to lock out your non-Dominican reader, you know? And I’m like, no? I assume any gaps in a story and words people don’t understand, whether it’s the nerdish stuff, whether it’s the Elvish, whether it’s the character going on about Dungeons and Dragons, whether it’s the Dominican Spanish, whether it’s the sort of high level graduate language, I assume if people don’t get it that this is not an attempt for the writer to be aggressive. This is an attempt for the writer to encourage the reader to build community, to go out and ask somebody else. For me, words that you can’t understand in a book aren’t there to torture or remind people that they don’t know. I always felt they were to remind people that part of the experience of reading has always been collective. You learn to read with someone else. Yeah you may currently practice it in a solitary fashion, but reading is a collective enterprise. And what the unintelligible in a book does is to remind you how our whole, lives we’ve always needed someone else to help us with reading.
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Junot Díaz