Clients Trust Quotes

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The kind of caring that the client-centered therapist desires to achieve is a gullible caring, in which clients are accepted as they say they are, not with a lurking suspicion in the therapist's mind that they may, in fact, be otherwise. This attitude is not stupidity on the therapist's part; it is the kind of attitude that is most likely to lead to trust...
Carl R. Rogers
Experts who acknowledge the full extent of their ignorance may expect to be replaced by more confident competitors, who are better able to gain the trust of clients. An unbiased appreciation of uncertainty is a cornerstone of rationality—but it is not what people and organizations want.
Daniel Kahneman (Thinking, Fast and Slow)
Until you guys own your own souls you don't own mine. Until you guys can be trusted every time and always, in all times and conditions, to seek the truth out and find it and let the chips fall where they may—until that time comes, I have the right to listen to my conscience, and protect my client the best way I can. Until I'm sure you won't do him more harm than you'll do the truth good. Or until I'm hauled before somebody that can make me talk.
Raymond Chandler (The High Window (Philip Marlowe, #3))
Time and again in my clients, I have seen simple people become significant and creative in their own spheres, as they have developed more trust of the processes going on within themselves, and have dared to feel their own feelings, live by values which they discover within, and express themselves in their own unique ways.
Carl R. Rogers (On Becoming a Person)
Get up in the morning on a mission to save prospective clients from the shabby, ill-fitting, overpriced and worthless alternatives that those charlatans - who are your competition - are trying to get away with flogging them.
Chris Murray (Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction)
Whether we are speaking of a flower or an oak tree, of an earthworm or a beautiful bird, of an ape or a person, we will do well, I believe, to recognize that life is an active process, not a passive one. Whether the stimulus arises from within or without, whether the environment is favorable or unfavorable, the behaviors of an organism can be counted on to be in the direction of maintaining, enhancing, and reproducing itself. This is the very nature of the process we call life. This tendency is operative at all times. Indeed, only the presence or absence of this total directional process enables us to tell whether a given organism is alive or dead. The actualizing tendency can, of course, be thwarted or warped, but it cannot be destroyed without destroying the organism. I remember that in my boyhood, the bin in which we stored our winter's supply of potatoes was in the basement, several feet below a small window. The conditions were unfavorable, but the potatoes would begin to sprout—pale white sprouts, so unlike the healthy green shoots they sent up when planted in the soil in the spring. But these sad, spindly sprouts would grow 2 or 3 feet in length as they reached toward the distant light of the window. The sprouts were, in their bizarre, futile growth, a sort of desperate expression of the directional tendency I have been describing. They would never become plants, never mature, never fulfill their real potential. But under the most adverse circumstances, they were striving to become. Life would not give up, even if it could not flourish. In dealing with clients whose lives have been terribly warped, in working with men and women on the back wards of state hospitals, I often think of those potato sprouts. So unfavorable have been the conditions in which these people have developed that their lives often seem abnormal, twisted, scarcely human. Yet, the directional tendency in them can be trusted. The clue to understanding their behavior is that they are striving, in the only ways that they perceive as available to them, to move toward growth, toward becoming. To healthy persons, the results may seem bizarre and futile, but they are life's desperate attempt to become itself. This potent constructive tendency is an underlying basis of the person-centered approach.
Carl R. Rogers
Always remember that you are the observer and not the doer. Do not take life to be anything more than acting. Don’t identify yourself too much with the action. Whether you are a wife or husband, a businessman or client, don’t get too involved. Don’t lose yourself in it, for you are simply playing a role in the play. Keep outside of it, and within yourself. These are all necessary parts of life. You must go to work, it is necessary. The play is delightful if you see it as play, but it is fatal if you take it to be life. There is no reason so disrupt your life. You have to play the part that life has given you.
Osho (Bliss: Living beyond happiness and misery)
There wasn't any fanfare in quitting my job. Most of my clients would know I'd left and been replaced by a new person. Maybe they would vacuum or position the throw pillows differently. Maybe the clients would come home to find the shampoo bottles arranged in a new way, but most of them probably wouldn't notice the change at all. When I thought about a new maid taking over my job, I wondered again what it would be like to know a stranger had been in your house, wiping every surface, emptying the garbage of your bloody pads. Would you not feel exposed in some way? After a couple of years, my clients trusted our invisible relationship. Now there would be another invisible human being magically making lines in the carpet.
Stephanie Land (Maid: Hard Work, Low Pay, and a Mother's Will to Survive)
By a network I don't necessarily mean your customers or clients. I mean a network of people who know you, like you, and trust you. They might never buy a thing from you, but they've always got you in the backs of their minds. They're people who are personally invested in seeing you succeed... They're your army of personal walking ambassadors.
Bob Burg
It is ironic that a business in which the serving of clients depends so heavily on interpersonal psychology should be peopled with those who believe in the exclusive power of technical mastery. And
David H. Maister (The Trusted Advisor: 20th Anniversary Edition)
SecUnits aren’t sentimental about each other. We aren’t friends, the way the characters on the serials are, or the way my humans were. We can’t trust each other, even if we work together. Even if you don’t have clients who decide to entertain themselves by ordering their SecUnits to fight each other.
Martha Wells (All Systems Red (The Murderbot Diaries, #1))
THE ORGANIC FOODS MYTH A few decades ago, a woman tried to sue a butter company that had printed the word 'LITE' on its product's packaging. She claimed to have gained so much weight from eating the butter, even though it was labeled as being 'LITE'. In court, the lawyer representing the butter company simply held up the container of butter and said to the judge, "My client did not lie. The container is indeed 'light in weight'. The woman lost the case. In a marketing class in college, we were assigned this case study to show us that 'puffery' is legal. This means that you can deceptively use words with double meanings to sell a product, even though they could mislead customers into thinking your words mean something different. I am using this example to touch upon the myth of organic foods. If I was a lawyer representing a company that had labeled its oranges as being organic, and a man was suing my client because he found out that the oranges were being sprayed with toxins, my defense opening statement would be very simple: "If it's not plastic or metallic, it's organic." Most products labeled as being organic are not really organic. This is the truth. You pay premium prices for products you think are grown without chemicals, but most products are. If an apple is labeled as being organic, it could mean two things. Either the apple tree itself is free from chemicals, or just the soil. One or the other, but rarely both. The truth is, the word 'organic' can mean many things, and taking a farmer to court would be difficult if you found out his fruits were indeed sprayed with pesticides. After all, all organisms on earth are scientifically labeled as being organic, unless they are made of plastic or metal. The word 'organic' comes from the word 'organism', meaning something that is, or once was, living and breathing air, water and sunlight. So, the next time you stroll through your local supermarket and see brown pears that are labeled as being organic, know that they could have been third-rate fare sourced from the last day of a weekend market, and have been re-labeled to be sold to a gullible crowd for a premium price. I have a friend who thinks that organic foods have to look beat up and deformed because the use of chemicals is what makes them look perfect and flawless. This is not true. Chemical-free foods can look perfect if grown in your backyard. If you go to jungles or forests untouched by man, you will see fruit and vegetables that look like they sprouted from trees from Heaven. So be cautious the next time you buy anything labeled as 'organic'. Unless you personally know the farmer or the company selling the products, don't trust what you read. You, me, and everything on land and sea are organic. Suzy Kassem, Truth Is Crying
Suzy Kassem (Rise Up and Salute the Sun: The Writings of Suzy Kassem)
Style still matters, for at least three reasons. First, it ensures that writers will get their message across, sparing readers from squandering their precious moments on earth deciphering opaque prose. When the effort fails, the result can be calamitous-as Strunk and White put it, "death on the highway caused by a badly worded road sign, heartbreak among lovers caused by a misplaced phrase in a well-intentioned letter, anguish of a traveler expecting to be met at a railroad station and not being met because of a slipshod telegram." Governments and corporations have found that small improvements in clarity can prevent vast amounts of error, frustration, and waste, and many countries have recently made clear language the law of the land. Second, style earns trust. If readers can see that a writer cares about consistency and accuracy in her prose, they will be reassured that the writer cares about those virtues in conduct they cannot see as easily. Here is how one technology executive explains why he rejects job applications filled with errors of grammar and punctuation: "If it takes someone more than 20 years to notice how to properly use it's, then that's not a learning curve I'm comfortable with." And if that isn't enough to get you to brush up your prose, consider the discovery of the dating site OkCupid that sloppy grammar and spelling in a profile are "huge turn-offs." As one client said, "If you're trying to date a woman, I don't expect flowery Jane Austen prose. But aren't you trying to put your best foot forward?" Style, not least, adds beauty to the world. To a literate reader, a crisp sentence, an arresting metaphor, a witty aside, an elegant turn of phrase are among life's greatest pleasures. And as we shall see in the first chapter, this thoroughly impractical virtue of good writing is where the practical effort of mastering good writing must begin.
Steven Pinker (The Sense of Style: The Thinking Person's Guide to Writing in the 21st Century)
Watching my clients, I have come to a much better understanding of creative people. El Greco, for example, must have realized as he looked at some of his early work, that 'good painters do not paint like that.' But somehow he trusted his own experiencing of life, the process of himself, sufficiently that he could go on expressing his own unique perceptions. It was as though he could say, 'Good artists do not paint like this, but I paint like this.' Or to move to another field, Ernest Hemingway was surely aware that 'good writers do not write like this.' But fortunately he moved toward being Hemingway, being himself, rather than toward some one else's conception of a good writer. Einstein seems to have been unusually oblivious to the fact that good physicists did not think his kind of thoughts. Rather than drawing back because of his inadequate academic preparation in physics, he simply moved toward being Einstein, toward thinking his own thoughts, toward being as truly and deeply himself as he could. This is not a phenomenon which occurs only in the artist or the genius. Time and again in my clients, I have seen simple people become significant and creative in their own spheres, as they have developed more trust of the processes going on within themselves, and have dared to feel their own feelings, live by values which they discover within, and express themselves in their own unique ways.
Carl R. Rogers (On Becoming a Person: A Therapist's View of Psychotherapy)
But they’re your countrymen, Witcher,’ Regis said. ‘I mean, they call you Geralt of Rivia.’ ‘A slight correction,’ he replied coldly. ‘I call myself that to make my name sound fancier. It’s an addition that inspires more trust in my clients.’ ‘I see,’ the vampire said, smiling. ‘And why exactly did you choose Rivia?’ ‘I drew sticks, marked with various grand-sounding names. My witcher preceptor suggested that method to me, although not initially. Only after I’d insisted on adopting the name Geralt Roger Eric du Haute-Bellegarde. Vesemir thought it was ridiculous; pretentious and idiotic. I dare say he was right.
Andrzej Sapkowski (Baptism of Fire (The Witcher, #3))
You have also become a trusted adviser and a friend. And you should think of your clients as dear, valued friends.
Jay Abraham (Getting Everything You Can Out of All You've Got: 21 Ways You Can Out-Think, Out-Perform, and Out-Earn the Competition)
I saw it with my clients who’d been abused either physically or emotionally. The relationship never starts with a fist to the face, or an insult. If it did there’d be no second date. It always starts gently. Kindly. The other person draws you in. To trust them. To need them. And then they slowly turn. Little by little, increasing the heat. Until you’re trapped.
Louise Penny (A Trick of the Light (Chief Inspector Armand Gamache #7))
There wasn't any fanfare in quitting my job. Most of my clients wouldn't know I'd left and been replaced by a new person. Maybe they would vacuum or position the throw pillows differently. Maybe the clients would come home to find the shampoo bottles arranged in a new way, but most of them probably wouldn't notice the change at all. When I thought about a new maid taking over my job, I wondered again what it would be like to know a stranger had been in your house, wiping every surface, emptying the garbage of your bloody pads. Would you not feel exposed in some way? After a couple of years, my clients trusted our invisible relationship. Now there would be another invisible human being magically making lines in the carpet.
Stephanie Land (Maid: Hard Work, Low Pay, and a Mother's Will to Survive)
Developing the trust of clients is not only necessary to manage the complexities of the litigation and deal with the stress of a potential execution; it’s also key to effective advocacy.
Bryan Stevenson (Just Mercy: A Story of Justice and Redemption)
In all death penalty cases, spending time with clients is important. Developing the trust of clients is not only necessary to manage the complexities of the litigation & deal with the stress of a potential execution; it's also key to effective advocacy. A client's life often depends on his lawyer's ability to create a mitigation narrative that contextualizes his poor decisions or violent behavior. Uncovering things about someone's background that no one has previously discovered--things that might be hard to discuss but are critically important--requires trust. Getting someone to acknowledge he has been the victim of child sexual abuse, neglect, or abandonment won't happen without the kind of comfort that takes hours and multiple visits to develop. Talking about sports, TV, popular culture, or anything else the client wants to discuss is absolutely appropriate to building a relationship that makes effective work possible.
Bryan Stevenson (Just Mercy)
Imagine if you made it your intention to be both ‘world-class’ and ‘the most trusted and respected supplier’ to your clients. It would force a new level of thinking about how you operate.
Justin Leigh (Inspire, Influence, Sell: Master the psychology, skills and systems of the world’s best sales teams)
But I needed them to trust me so I could keep them alive and keep doing my job. The good version of my job, not the half-assed version of my job that I’d been doing before things started trying to kill my clients.
Martha Wells (All Systems Red (The Murderbot Diaries, #1))
The work I do is not exactly respectable. But I want to explain how it works without any of the negatives associated with my infamous clients. I’ll show how I manipulated the media for a good cause. A friend of mine recently used some of my advice on trading up the chain for the benefit of the charity he runs. This friend needed to raise money to cover the costs of a community art project, and chose to do it through Kickstarter, the crowdsourced fund-raising platform. With just a few days’ work, he turned an obscure cause into a popular Internet meme and raised nearly ten thousand dollars to expand the charity internationally. Following my instructions, he made a YouTube video for the Kickstarter page showing off his charity’s work. Not a video of the charity’s best work, or even its most important work, but the work that exaggerated certain elements aimed at helping the video spread. (In this case, two or three examples in exotic locations that actually had the least amount of community benefit.) Next, he wrote a short article for a small local blog in Brooklyn and embedded the video. This site was chosen because its stories were often used or picked up by the New York section of the Huffington Post. As expected, the Huffington Post did bite, and ultimately featured the story as local news in both New York City and Los Angeles. Following my advice, he sent an e-mail from a fake address with these links to a reporter at CBS in Los Angeles, who then did a television piece on it—using mostly clips from my friend’s heavily edited video. In anticipation of all of this he’d been active on a channel of the social news site Reddit (where users vote on stories and topics they like) during the weeks leading up to his campaign launch in order to build up some connections on the site. When the CBS News piece came out and the video was up, he was ready to post it all on Reddit. It made the front page almost immediately. This score on Reddit (now bolstered by other press as well) put the story on the radar of what I call the major “cool stuff” blogs—sites like BoingBoing, Laughing Squid, FFFFOUND!, and others—since they get post ideas from Reddit. From this final burst of coverage, money began pouring in, as did volunteers, recognition, and new ideas. With no advertising budget, no publicist, and no experience, his little video did nearly a half million views, and funded his project for the next two years. It went from nothing to something. This may have all been for charity, but it still raises a critical question: What exactly happened? How was it so easy for him to manipulate the media, even for a good cause? He turned one exaggerated amateur video into a news story that was written about independently by dozens of outlets in dozens of markets and did millions of media impressions. It even registered nationally. He had created and then manipulated this attention entirely by himself.
Ryan Holiday (Trust Me, I'm Lying: Confessions of a Media Manipulator)
spending time with clients is important. Developing the trust of clients is not only necessary to manage the complexities of the litigation and deal with the stress of a potential execution; it’s also key to effective advocacy.
Bryan Stevenson (Just Mercy: A Story of Justice and Redemption)
When attempting to turn things around for a particularly disliked or controversial client, Sitrick was fond of saying, "We need to find a lead steer!" The media, like any group of animals, gallops in a herd. It takes just one steer to start a stampede.
Ryan Holiday (Trust Me, I'm Lying: Confessions of a Media Manipulator)
If you are not aiming to establish instant credibility and trust with your target clientèle, you are settling for cents on the dollar, and you are failing to run your business in a manner that will get you and your clients to the level of success you both deserve.
Stewart Andrew Alexander (Credibility Breakthroughs: How to Establish Instant Credibility and Trust with Prospects and Clients)
The attitude of exclusive professionalism (which restricts the label of professionalism to the advisor) manifests itself in a number of dysfunctional ways. It reinforces a misleading belief that the advisor’s job is to solve problems rather than to help the client solve problems.
David H. Maister (The Trusted Advisor)
created a portfolio mix that I could comfortably put my trust money in for the next hundred or more years. I called it the “All Weather Portfolio” because it could perform well in all environments. Between 1996 and 2003 I was the only “client” investing in it because we didn’t sell it as a product.
Ray Dalio (Principles: Life and Work)
Trust of others is in short supply for many adult survivors, as complex trauma generally involves major relational betrayal. It is, therefore, expectable (although paradoxical) that clients with these histories are predisposed to be mistrustful at the outset of therapy, precisely because of (and in proportion to) the actual trustworthiness of the therapist. When past experiences have thought hard lessons, namely, that one can least afford to trust the people who should be most trustworthy, it stands to reason that confusion about trust results. The therapist must understand and not take offense either personally or professionally and not react judgmentally or defensively. Practically speaking, this involves the therapist being prepared to patiently and empathically respond to active or passive tests or challenges to trustworthiness as legitimate and meaningful communication that deserves a respectful reply in action as well as in words.
Christine A. Courtois (Treatment of Complex Trauma: A Sequenced, Relationship-Based Approach)
Orientarea pe locus intern de control lucrează direct cu încrederea intrapersonală a clientului și cu convingerile limitative ale acestuia. În același timp, fiecare sesiune de coaching în sine este, pentru client, un exercițiu de încredere interpersonală, adică un exercițiu de poziționare față de locusul extern de control.
Iulia Dobre-Trifan (Provocări și echilibru în coaching executiv pragmatic)
Sincerity, the way we usually mean it, has to do with intentions; we assume it comes from within. But our clients have no way to observe sincerity except through external behaviors. From certain behaviors (attention paid, interest shown, advance work done, empathetic listening), we infer the internal state we call sincerity. Thus,
David H. Maister (The Trusted Advisor)
When insecurity prevents you from working productively, stop and take some time to reestablish trust in yourself. You can do this by reminding yourself of the clients who have responded favorably to your work in the past, naming them aloud, if necessary. Re-read any client testimonials you’ve received or review work that you’re particularly proud of.
Michael Law
Determine who in your marketing area is already selling to the clients you want to be reaching, and who has their trust, respect, and goodwill. They would be selling something that either goes before, goes along with, or follows the product or service that you sell to people. Your product or service does not compete with their product or service, but it complements it. The
Jay Abraham (Getting Everything You Can Out of All You've Got: 21 Ways You Can Out-Think, Out-Perform, and Out-Earn the Competition)
the Eight Percent Rule to McCann. “It’s really very simple,” he said, using the same melodic voice he used to pet and stroke the jury. “I have to convince one juror out of twelve to vote with us. One of twelve is eight percent, give or take. Not that I need to convince him our client is innocent, understand. I just need to establish an intimate partnership with that one fellow or lady in a crowd who is contrary. The man or woman who has an ax to grind. My theory, and you saw it happen twice, is that in any group of people forced to be together, at least eight percent of them will go against the majority if for no other reason than to shove it up their ass—if they have an authority figure they can trust to be on their side. I am that leader in the courtroom.
C.J. Box (Free Fire (Joe Pickett, #7))
For just a heartbeat I picture the life I could've had if I'd joined a sterile corporate law firm on the partner track. I imagined meeting my clients in paneled wood conference rooms instead of re-purposed storage closets that smell like bleach and pee. I imagine shaking the hand of a client whose hand isn't trembling from meth withdrawal or abject terror at a justice system he doesn't trust.
Jodi Picoult (Small Great Things)
I believe that all learning is relational. Teachers who try to teach without first having created a positive relationship with their students may only be wasting much of their great knowledge. Establish an encouraging relationship with a child, and you can teach him or her almost anything. Establish a strong therapeutic alliance with your client, and he or she might even be willing to build new neuronal pathways that indicate that trust, love, and unconditional worth are possible for him or her too.
Elsie Jones-Smith (Theories of Counseling and Psychotherapy: An Integrative Approach)
Experts who acknowledge the full extent of their ignorance may expect to be replaced by more confident competitors, who are better able to gain the trust of clients. An unbiased appreciation of uncertainty is a cornerstone of rationality—but it is not what people and organizations want. Extreme uncertainty is paralyzing under dangerous circumstances, and the admission that one is merely guessing is especially unacceptable when the stakes are high. Acting on pretended knowledge is often the preferred solution.
Daniel Kahneman (Thinking, Fast and Slow)
Trust individuals can work tirelessly to meet their goals of success and power, fearing that if they are not successful they will end up, as one client put it, “in the gutter.” Working to succeed compensates for the powerlessness and lack of control of their early life. The fear of ending up destitute and alone is a projection into the future of the helplessness they experienced as children. Underneath the image of power, they feel powerless, and since they cannot depend on others, they also feel totally alone.
Laurence Heller (Healing Developmental Trauma: How Early Trauma Affects Self-Regulation, Self-Image, and the Capacity for Relationship)
The overarching principle of a therapeutic relationship is that therapists should be ever mindful of a variant of the Hippocratic oath and, to the degree possible, strive to "do no more harm" (Courtois, 2010). Complex trauma clients have already experienced considerable harm, much of it at the hands of other human beings. As a result of the ubiquitous processes of transference, attachment styles, and IWM [Internal working models], these clients often view the therapist's behavior and their relationship through the lens of their trauma-related negative interpersonal expectancies and unhealed emotional wounds and injuries. Therapists should not be surprised to be "guilty until proven innocent", not because clients with complex trauma histories are "unfair" or "unreasonable" but precisely the opposite - because the most realistic self-protective stance for them (given the fact that betrayal and harm have been more the rule than the exception) is to "distrust first and verify" (or to be hypervigilant) rather than to start with an expectation of safety and trustworthiness.
Christine A. Courtois (Treatment of Complex Trauma: A Sequenced, Relationship-Based Approach)
When I asked these protective parts what they’d rather do if they trusted they didn’t have to protect, they often wanted to do something opposite of the role they were in. Inner critics wanted to become cheerleaders or sage advisors, extreme caretakers wanted to help set boundaries, rageful parts wanted to help with discerning who was safe. It seemed that not only were parts not what they seemed, but also they each had qualities and resources to bring to the client’s life that were not available while they were tied up in the protective roles.
Richard C. Schwartz (No Bad Parts: Healing Trauma and Restoring Wholeness with the Internal Family Systems Model)
In all death penalty cases, spending time with clients is important. Developing the trust of clients is not only necessary to manage the complexities of the litigation and deal with the stress of a potential execution; it’s also key to effective advocacy. A client’s life often depends on his lawyer’s ability to create a mitigation narrative that contextualizes his poor decisions or violent behavior. Uncovering things about someone’s background that no one has previously discovered—things that might be hard to discuss but are critically important—requires trust.
Bryan Stevenson (Just Mercy)
The frog in the frying pan is a psychological term, a phenomenon,” she said. “If you stick a frog into a sizzling hot frying pan what’ll it do?” “Jump out?” suggested Clara. “Jump out. But if you put one into a pan at room temperature then slowly raise the heat, what happens?” Clara thought about it. “It’ll jump out when it gets too hot?” Myrna shook her head. “No.” She took her feet off the hassock and leaned forward again, her eyes intense. “The frog just sits there. It gets hotter and hotter but it never moves. It adjusts and adjusts. Never leaves.” “Never?” asked Clara, quietly. “Never. It stays there until it dies.” Clara look a long, slow, deep breath, then exhaled. “I saw it with my clients who’d been abused either physically or emotionally. The relationship never starts with a fist to the face, or an insult. If it did there’d be no second date. It always starts gently. Kindly. The other person draws you in. To trust them. To need them. And then they slowly turn. Little by little, increasing the heat. Until you’re trapped.” “But Lillian wasn’t a lover, or a husband. She was just a friend.” “Friends can be abusive. Friendships can turn, become foul,” said Myrna. “She fed on your gratitude. Fed on your insecurities, on your love for her. But you did something she never expected.” Clara waited. “You stood up for yourself. For your art. You left. And she hated you for it.
Anonymous
Clients recognize excessive self-orientation through such things as: 1. A tendency to relate their stories to ourselves 2. A need to too quickly finish their sentences for them 3. A need to fill empty spaces in conversations 4. A need to appear clever, bright, witty, etc. 5. An inability to provide a direct answer to a direct question 6. An unwillingness to say we don’t know 7. Name-dropping of other clients 8. A recitation of qualifications 9. A tendency to give answers too quickly 10. A tendency to want to have the last word 11. Closed-ended questions early on 12. Putting forth hypotheses or problem statements before fully hearing the client’s hypotheses or problem statements 13. Passive listening; a lack of visual and verbal cues that indicate the client is being heard 14. Watching the client as if he/she were a television set (merely a source of data)
David H. Maister (The Trusted Advisor: 20th Anniversary Edition)
Tina returns from the bathroom and climbs into bed with a question in her eye. "I want to talk you about something." I get worried, but I try not to show it. "I have a number of questions that I want to ask you. I feel like you are the only person that I can ask these questions. Do you mind?" "No, I don't mind. Go ahead." "Do you think that escorts are more health-conscious than most girls? Do you think that they get tested more regularly for STDs, and that they are more careful, for example, as in using condoms?” "I definitely think that they are." "Why do you think that?" "The girls that I see all tell me that they get tested anywhere from every month to every three months. They always use condoms, that is, unless they trust the guy and they know that he gets tested regularly. All these girls know how to do a dick check and they screen their clients before meeting them. Therefore, I would say that the escorts that I have met are all much more health conscious than amateurs are." "Do you get tested regularly?" "I've told my MD that I see girls and he orders tests for me every three months, or at least twice a year at a minimum." "I would like to dispel some of the myths about escorts.
Sacha Haughtee
When the individual has, in his process of change, reached the seventh stage, we find ourselves involved in a new dimension. The client has now incorporated the quality of motion, of flow, of changingness, into every aspect of his psychological life, and this becomes its outstanding characteristic. He lives in his feelings, knowingly and with basic trust in them and acceptance of them. The ways in which he construes experience are continually changing as his personal constructs are modified by each new living event. His experiencing is process in nature, feeling the new in each situation and interpreting it anew, interpreting in terms of the past only to the extent that the now is identical with the past. He experiences with a quality of immediacy, knowing at the same time that he experiences. He values exactness in differentiation of his feelings and of the personal meanings of his experience. His internal communication between various aspects of himself is free and unblocked. He communicates himself freely in relationships with others, and these relationships are not stereotyped, but person to person. He is aware of himself, but not as an object. Rather it is a reflexive awareness, a subjective living in himself in motion. He perceives himself as responsibly related to his problems. Indeed, he feels a fully responsible relationship to his life in all its fluid aspects. He lives fully in himself as a constantly changing flow of process.
Carl R. Rogers (On Becoming a Person: A Therapist's View of Psychotherapy)
Psychoanalysis has suffered the accusation of being “unscientific” from its very beginnings (Schwartz, 1999). In recent years, the Berkeley literary critic Frederick Crews has renewed the assault on the talking cure in verbose, unreadable articles in the New York Review of Books (Crews, 1990), inevitably concluding, because nothing else really persuades, that psychoanalysis fails because it is unscientific. The chorus was joined by philosopher of science, Adolf Grunbaum (1985), who played both ends against the middle: to the philosophers he professed specialist knowledge of psychoanalysis; to the psychoanalysts he professed specialist knowledge of science, particularly physics. Neither was true (Schwartz, 1995a,b, 1996a,b, 2000). The problem that mental health clinicians always face is that we deal with human subjectivity in a culture that is deeply invested in denying the importance of human subjectivity. Freud’s great invention of the analytic hour allows us to explore, with our clients, their inner worlds. Can such a subjective instrument be trusted? Not by very many. It is so dangerously close to women’s intuition. Socalled objectivity is the name of the game in our culture. Nevertheless, 100 years of clinical practice have shown psychoanalysis and psychotherapy not only to be effective, but to yield real understandings of the dynamics of human relationships, particularly the reality of transference–countertransference re-enactments now reformulated by our neuroscientists as right brain to right brain communication (Schore, 1999).
Joseph Schwartz (Ritual Abuse and Mind Control)
The development of a working alliance is crucial because it addresses a psychic phobia associated with relationships that is common in complex trauma clients. As we discussed, when primary relationships are sources of profound disillusionment, betrayal, and emotional pain, any subsequent relationship with an authority figure who offers an emotional bond or other assistance might be met with a range of emotions, such as fear, suspicion, anger, or hopelessness on the negative end of the continuum and idealization, hope, overdependence, and entitlement on the positive. Therapy offers a compensatory relationship, albeit within a professional framework, that has differences from and restrictions not found in other relationships. On the one hand, the therapist works within professional and ethical boundaries and limitations in a role of higher status and education and is therefore somewhat unattainable for the client. On the other, the therapist's ethical and professional mandate is the welfare of the client, creating a perception of an obligation to meet the client's needs and solve his or her problems. Furthermore, the therapist is expected to both respect the client's privacy and accept emotional and behavioral difficulties without judgment, while simultaneously being entitled to ask the client about his or her most personal and distressing feelings, thoughts and experiences. Developing a sense of trust in the therapist, therefore, is both expected and fraught with inherent difficulties that are amplified by each client's unique history of betrayal trauma, loss, and relational distress.
Christine A. Courtois (Treatment of Complex Trauma: A Sequenced, Relationship-Based Approach)
Confidence doesn’t come from the inside out. It moves from the outside in. People feel less anxious—and more confident—on the inside when they can point to things they have done well on the outside. Fake confidence comes from stuffing our self-doubt. Empty confidence comes from parental platitudes on our lunch hour. Real confidence comes from mastery experiences, which are actual, lived moments of success, especially when things seem difficult. Whether we are talking about love or work, the confidence that overrides insecurity comes from experience. There is no other way. It is not uncommon for twentysomething clients to come to therapy hoping I can help them increase their confidence. Some wonder if maybe I do hypnosis and a hypnotherapy session might do the trick (I don’t, and it wouldn’t), or they hope I can recommend some herbal remedy (I can’t). The way I help twentysomethings gain confidence is by sending them back to work or back to their relationships with some better information. I teach them about how they can have more mastery over their emotions. I talk to them about what confidence really is. Literally, confidence means “with trust.” In research psychology, the more precise term is self-efficacy, or one’s ability to be effective or produce the desired result. No matter what word you use, confidence is trusting yourself to get the job done—whether that job is public speaking, sales, teaching, or being an assistant—and that trust only comes from having gotten the job done many times before. As was the case for every other twentysomething I’d worked with, Danielle’s confidence on the job could only come from doing well on the job—but not all the time.
Meg Jay (The Defining Decade: Why Your Twenties Matter--And How to Make the Most of Them Now)
One thing you have to get a handle on when starting any business is charging what you’re worth; based on the value you deliver to your client. This is one of the most challenging areas for entrepreneurs, especially when they’re starting out and in need of money. But trust me, if you start off lowballing your prices it becomes very hard to raise them. You also have to factor in your own overheads, admin and running costs.
Natalie Sisson (The Suitcase Entrepreneur)
A lot of tragedy would be averted if people didn’t confuse trust with love. I expect my clients to trust me. I really don’t care if they hate me. ~ Brandon Hull
Jayden Hunter (Undressed To The Nines (Drew Stirling, #1))
He cupped her face. “He’s an asshole. You’re better off without him. Let’s never speak of him again.” She laughed. “Sorry. I’m tired and that guy demanding to find my husband because he was sleeping with his wife brought it all up for me again.” “You were hit by a car, you had your past thrown in your face, it’s late, and you’re tired. Why don’t you go change, and I’ll sweep up the glass and take care of boarding up the window. If you give me your insurance information, I’ll call them first thing in the morning and start your claim and have a new sliding door put in as soon as possible.” “You don’t have to do all that.” “I want to. This wouldn’t have happened if not for my client. Let me do this. It’s the least I can do.” “You’ll find the information in my office.” She pointed to the closed door off the living room. “Bottom drawer of the desk in the file marked insurance.” He smiled to lighten things and teased, “An organized woman. Dangerous creatures.” “Yes, well, stay out of the other stuff. There be dragons with sharp teeth who’ll burn your ass for snooping through my papers.” He laughed. “Not the trusting sort, are you?” “I’ve been burned already.” “I’m not out to hurt you, honey. Just help you.” “You can’t be that good looking and not have some flaws.” Her cheeks blazed red. He laughed again. “I’ve got plenty of flaws, but none that will bite you on the ass. Unless you want me to,” he teased. “Because it’s a fine ass, and I wouldn’t mind.” -Owen & Claire
Jennifer Ryan (Falling for Owen (The McBrides, #2))
I once had a foreign exchange trader who worked for me who was an unabashed chartist. He truly believed that all the information you needed was reflected in the past history of a currency. Now it's true there can be less to consider in trading currencies than individual equities, since at least for developed country currencies it's typically not necessary to pore over their financial statements every quarter. And in my experience, currencies do exhibit sustainable trends more reliably than, say, bonds or commodities. Imbalances caused by, for example, interest rate differentials that favor one currency over another (by making it more profitable to invest in the higher-yielding one) can persist for years. Of course, another appeal of charting can be that it provides a convenient excuse to avoid having to analyze financial statements or other fundamental data. Technical analysts take their work seriously and apply themselves to it diligently, but it's also possible for a part-time technician to do his market analysis in ten minutes over coffee and a bagel. This can create the false illusion of being a very efficient worker. The FX trader I mentioned was quite happy to engage in an experiment whereby he did the trades recommended by our in-house market technician. Both shared the same commitment to charts as an under-appreciated path to market success, a belief clearly at odds with the in-house technician's avoidance of trading any actual positions so as to provide empirical proof of his insights with trading profits. When challenged, he invariably countered that managing trading positions would challenge his objectivity, as if holding a losing position would induce him to continue recommending it in spite of the chart's contrary insight. But then, why hold a losing position if it's not what the chart said? I always found debating such tortured logic a brief but entertaining use of time when lining up to get lunch in the trader's cafeteria. To the surprise of my FX trader if not to me, the technical analysis trading account was unprofitable. In explaining the result, my Kool-Aid drinking trader even accepted partial responsibility for at times misinterpreting the very information he was analyzing. It was along the lines of that he ought to have recognized the type of pattern that was evolving but stupidly interpreted the wrong shape. It was almost as if the results were not the result of the faulty religion but of the less than completely faithful practice of one of its adherents. So what use to a profit-oriented trading room is a fully committed chartist who can't be trusted even to follow the charts? At this stage I must confess that we had found ourselves in this position as a last-ditch effort on my part to salvage some profitability out of a trader I'd hired who had to this point been consistently losing money. His own market views expressed in the form of trading positions had been singularly unprofitable, so all that remained was to see how he did with somebody else's views. The experiment wasn't just intended to provide a “live ammunition” record of our in-house technician's market insights, it was my last best effort to prove that my recent hiring decision hadn't been a bad one. Sadly, his failure confirmed my earlier one and I had to fire him. All was not lost though, because he was able to transfer his unsuccessful experience as a proprietary trader into a new business advising clients on their hedge fund investments.
Simon A. Lack (Wall Street Potholes: Insights from Top Money Managers on Avoiding Dangerous Products)
leaders in this book have achieved successes from their purposeful strategies and actions, as well as trials and tribulations, so can you. Apply at least some of what you have learned in this book. Be outcome-focused, purpose-driven, and action-oriented. Your resolve truly tests who you are and who you want to be! Finally, my own professional core values, which are similar to my personal core values, are as follows. I challenge you to think through and write out your own! Contribute profoundly to my clients toward a vision Build trusting and genuine working relationships Be passionate, creative, and open-minded
Jason L. Ma (Young Leaders 3.0: Stories, Insights, and Tips for Next-Generation Achievers)
his finger around the trigger. Mark closed his eyes and felt nothing. “How old are you, Mark?” “Eleven.” “You told me that. Eleven. And I’m forty-four. We’re both too young to die, aren’t we, Mark?” “Yes sir.” “But it’s happening, pal. Do you feel it?” “Yes sir.” “My client killed a man and hid the body, and now my client wants to kill me. That’s the whole story. They’ve made me crazy. Ha! Ha! This is great, Mark. This is wonderful. I, the trusted
John Grisham (The Client)
Be completely honest. Always own up to a mistake if you’ve made one. It’s more important to be nice than to be right. Forget about your ego, and look out for the feelings and welfare of your business associates and clients. Go the “extra mile” and “toil upward through the night” when necessary. Trust that if you put others first and do an honest job, you will rise to the top somewhere along the way. Never criticize anyone. Never burn bridges. People change—cut them some slack and be forgiving. But if you encounter someone who is not worthy of your trust and respect, politely and quietly disassociate yourself.           In the end, the most important thing will not be the titles you have held or the money you have made but the kind of person you have become.
Judy Robinett (How to be a Power Connector)
If Hannah will just—” Lincoln stood up. “No. I won’t let her do that.” “I doubt you can stop her, and I think I know her a little better than you.” “You’ve known her longer, but that doesn’t guarantee you know her better.” Anger flickered in Walt’s eyes. “When this is over . . .” Lincoln glared at the man. Friends, my eye! Friends didn’t react so possessively. Did Hannah really have no idea how Walt felt? Despite her claims to the contrary, did she harbor feelings for Walt as well? She’d certainly gone to great lengths to get her “friend” legal assistance. Maybe she simply hadn’t come to realize her own feelings ran so deep for Walt. The thought felt like a burr under his skin. He didn’t trust Walt, but if he were truthful, it was more than that. He had feelings for Hannah. Lincoln shook his head. Right now, he needed to focus on Walt as his client, not as his competition for Hannah’s affection.
Lorna Seilstad (When Love Calls (The Gregory Sisters, #1))
am saying that an adviser must be able to synthesize complex and sophisticated concepts and communicate them effectively to clients, while maintaining an environment of caring and trust.
Deena B. Katz (Deena Katz's Complete Guide to Practice Management: Tips, Tools, and Templates for the Financial Adviser (Bloomberg Financial Book 64))
Credibility isn’t just content expertise. It’s content expertise plus “presence,” which refers to how we look, act, react, and talk about our content. It depends not only on the substantive reality of the advisor’s expertise, but also on the experience of the person doing the perceiving. As the chapter on relationship building suggested (Chapter 5), we must find ways not only to be credible, but also to give the client the sense that we are credible. We must illustrate, not assert. Why
David H. Maister (The Trusted Advisor: 20th Anniversary Edition)
The client as a whole has to take responsibility for the actions of any alter. DID clients complain that 'it's not fair, it wasn't me' when an alter has behaved in a way that is seen to be unacceptable. By working from the start with the client as a whole, this can be minimised. Some alters may be easier to deal with, e.g. they are more co-operative, more trusting, not hostile. However, the therapist should respect and treat all alters equally as far as is possible. From Chapter 6, by Sara Scott.
Zetta Bear (Good Practice in Counselling People Who Have Been Abused (Good Practice in Health, Social Care and Criminal Justice))
There were other important reasons for the growth of American individualism at the expense of community in the second half of the twentieth century besides the nature of capitalism. The first arose as an unintended consequence of a number of liberal reforms of the 1960s and 1970s. Slum clearance uprooted and destroyed many of the social networks that existed in poor neighborhoods, replacing them with an anonymous and increasingly dangerous existence in high-rise public housing units. “Good government” drives eliminated the political machines that at one time governed most large American cities. The old, ethnically based machines were often highly corrupt, but they served as a source of local empowerment and community for their clients. In subsequent years, the most important political action would take place not in the local community but at higher and higher levels of state and federal government. A second factor had to do with the expansion of the welfare state from the New Deal on, which tended to make federal, state, and local governments responsible for many social welfare functions that had previously been under the purview of civil society. The original argument for the expansion of state responsibilities to include social security, welfare, unemployment insurance, training, and the like was that the organic communities of preindustrial society that had previously provided these services were no longer capable of doing so as a result of industrialization, urbanization, decline of extended families, and related phenomena. But it proved to be the case that the growth of the welfare state accelerated the decline of those very communal institutions that it was designed to supplement. Welfare dependency in the United States is only the most prominent example: Aid to Familles with Dependent Children, the depression-era legislation that was designed to help widows and single mothers over the transition as they reestablished their lives and families, became the mechanism that permitted entire inner-city populations to raise children without the benefit of fathers. The rise of the welfare state cannot be more than a partial explanation for the decline of community, however. Many European societies have much more extensive welfare states than the United States; while nuclear families have broken down there as well, there is a much lower level of extreme social pathology. A more serious threat to community has come, it would seem, from the vast expansion in the number and scope of rights to which Americans believe they are entitled, and the “rights culture” this produces. Rights-based individualism is deeply embedded in American political theory and constitutional law. One might argue, in fact, that the fundamental tendency of American institutions is to promote an ever-increasing degree of individualism. We have seen repeatedly that communities tend to be intolerant of outsiders in proportion to their internal cohesiveness, because the very strength of the principles that bind members together exclude those that do not share them. Many of the strong communal structures in the United States at midcentury discriminated in a variety of ways: country clubs that served as networking sites for business executives did not allow Jews, blacks, or women to join; church-run schools that taught strong moral values did not permit children of other denominations to enroll; charitable organizations provided services for only certain groups of people and tried to impose intrusive rules of behavior on their clients. The exclusiveness of these communities conflicted with the principle of equal rights, and the state increasingly took the side of those excluded against these communal organizations.
Francis Fukuyama (Trust: The Social Virtues and the Creation of Prosperity)
For example, there’s an uncharacteristic explosion of creativity among accountants. Yes, accountants: Groups like the Thriveal C.P.A. Network and the VeraSage Institute are leading that profession from its roots in near-total risk aversion to something approaching the opposite. Computing may have commoditized much of the industry’s everyday work, but some enterprising accountants are learning how to use some of their biggest assets — the trust of their clients and access to financial data — to provide deep insights into a company’s business. They’re identifying which activities are most profitable, which ones are wasteful and when the former become the latter. Accounting once was entirely backward-looking and, because no one would pay for an audit for fun, dependent on government regulation. It was a cost. Now real-time networked software can make it forward-looking and a source of profit. It’s worth remembering, though, that this process never ends: As soon as accountants discover a new sort of service to provide their customers, some software innovator will be seeking ways to automate it, which means those accountants will work to constantly come up with even newer ideas. The failure loop will
Anonymous
Then it is he who has sinned, not me. If I had to start worrying whether the client might be lying, I would no longer be in this profession, which is based on trust.
Umberto Eco (The Prague Cemetery)
Home Grown Roofing and Contracting has a strong dedication to industry standards of quality, proven construction processes, problem-solving, scheduling, safety, and client relationships. We swore to maintain healthy growth and provide leading quality construction services to the Denver Metro Area and the entire Front Range. Our company places people above profits and has hands-on experience that you can trust.
Home Grown Roofing
When you trust yourself you will not only change your life you will change your client's life.
Chinmai Swamy
Face Time Human beings are animals that drink in their surroundings by hearing, touching, smelling, tasting, and seeing what is around them. They take each's other measure by being with each other; indeed, there is a growing body of research that suggests that they “thin slice” judgments of each other using information gathered from all the senses simultaneously. We are fans of the phone and video conferencing, and they work to build trust as well, but building trust over phone and video takes more time than face-to-face. Sitting down and sharing a meal with a potential client is one of the oldest and most reliable ways to build trust with them. That said, don't rush things. Trust cannot be expedited. Talk on the phone once or twice, then ping them with “I'm going to be in San Diego. I'd love to put a face to a name. Are you open for lunch?
Tom McMakin (How Clients Buy: A Practical Guide to Business Development for Consulting and Professional Services)
YES is the most essential word in any salesperson’s vocabulary. Say yes to opportunities so that you have lots of balls to play with. You have to persuade clients to say yes to making purchases. You have to say yes to taking risks. And maybe most importantly, if a client were to say, “I only want to buy from the best shoe salesperson in the world. Is that you?” don’t hesitate to shout, “Yes, I am the best!” from the top of the nearest mountain. Or just climb on a chair, you know, whatever works. When you are asked to do something new or totally foreign to you and you have no idea how to do it, say YES and trust yourself to figure out how to do it later.
Ryan Serhant (Sell It Like Serhant: How to Sell More, Earn More, and Become the Ultimate Sales Machine)
out of the gate addresses reader scepticism by having a box that reads, ‘Why are we publishing this information?’ The ‘This is why’ strategy is brilliant and you should model it for your business to increase trust in your marketplace and ultimately your sales.
Sabri Suby (SELL LIKE CRAZY: How to Get As Many Clients, Customers and Sales As You Can Possibly Handle)
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NK Shastri ji
Schwab rolled out a phenomenal high-interest checking account years ago that offered unrivaled benefits for free. They’ve honored it and improved it over time. I trust them and have a checking account with them. Vanguard has consistently demonstrated a long-term focus on low costs and putting their clients first. They actually lower fees proactively. I trust them and invest with them.
Ramit Sethi (I Will Teach You to Be Rich: No Guilt. No Excuses. No B.S. Just a 6-Week Program That Works.)
As so often happens in a flashback, she temporarily lost access to her post-childhood knowledge and understanding. This appears to be a mechanism of dissociation, and in this instance, it rendered my client amnesiac of my high regard for our work together. I believe this type of dissociation also accounts for the recurring disappearance of previously established trust that commonly occurs with emotional flashbacks.
Pete Walker (Complex PTSD: From Surviving to Thriving)
There is No Company which is Best or Worst, It basically depends on what kind of Service you are demanding and whether the Company is compatible enough to fulfil Your needs. The company can be any place and you can go on the Services for this you can contact them with Call or Emails because in SEO. Assistance is Required and we as 360 Digitech located at Lucknow are free to Assist you and Fill definitely help you Rank High on Google. We provide the Best SEO services in Lucknow. There are many factors to consider when choosing the best SEO agency in Lucknow. The most important factor is to find an agency that has a good reputation and has a proven track record of success. Another important factor to consider is the price of the services. It is important to find an agency that offers affordable services. The third factor to consider is the quality of the services. It is important to find an agency that offers high-quality services. The fourth factor to consider is the experience of the agency. It is important to find an agency that has a lot of experience in the field of SEO. The fifth factor to consider is the customer service of the agency. It is important to find an agency that offers excellent customer service. The sixth factor to consider is the location of the agency. It is important to find an agency that is located in a convenient location. The seventh factor to consider is the size of the agency. It is important to find an agency that is large enough to handle your needs. The eighth factor to consider is the type of services offered by the agency. It is important to find an agency that offers a variety of services. A company from our City as well is just an Illusion that the company will work Best For you. If the Company has good clients who are working for a longer period Than you must say the Company has Good Trust Value and Good Reputation in the Market As Well !! There are too many companies in Lucknow which are providing the best SEO Services, they have shown too much information on their website and portfolio but for every company, it is not real. So ask them about their old projects and check their rankings, you can also ask them many questions and details about their work strategies. When choosing an SEO company you must check important factors like High-quality content, On-page SEO, Security, Load Speed, and User Engagement. SEO is a form of marketing that involves electronic devices with the internet. Some companies even communicate with their customers through mobile messages. If you need SEO services for your business, you may contact an SEO Company in Lucknow.
Rahul Sukla
Your role today must be as a trusted advisor for your clients vs just selling property or quoting interest rates. The point is to remain connected, keeping the emotional bond and value exchange alive so when they are considering buying or selling, you’re the obvious choice. Sending banana bread recipes isn’t going to get you there.
Geoff Zimpfer (Disrupt or Die: How to Survive and Thrive the Digital Real Estate Shift)
When picking a ZIP code, first consider how familiar you are with the area. Knowing the neighborhood gives you authority, helps clients trust you, and ensures more referrals. Next, consider ZIP codes with less competition and low home prices; this ensures the leads will be less expensive. Finally, consider areas next to ZIP codes with high home sale prices as proximity to these areas is desirable.
Geoff Zimpfer (Disrupt or Die: How to Survive and Thrive the Digital Real Estate Shift)
If you point out a “truth,” for want of a better word, to patients before they’re able to hear or admit it, they lose trust in the therapist; their defences take over, and they improve only superficially. Overinterpreting to the client is the sign of a new or insecure therapist. A therapist can lead patients to the door of understanding, but they shouldn’t drag them in. Their patients will enter when they’re ready.
Catherine Gildiner (Good Morning, Monster: A Therapist Shares Five Heroic Stories of Emotional Recovery)
Simple Fast Funnels may be the new kid on the block when it comes to a complete bumper to bumper CRM system, but it’s a force to be reckoned with! Business owners are switching over right and left and I’m going to outline 10 of the best features of Simple Fast Funnels so you can see what all the buzz is about! Funnel builder: Simple Fast Funnels has easy intuitive software so you can build your own landing pages, funnels, websites, sales pages etc. No developer needed, everything included and simple to use Email Software: Instead of paying hundreds or thousands per month to send emails, this software does it for you! You can have your entire email list automated or send emails on the fly, whatever fits the bill for you, they’ve got you covered and it’s so easy to track your email results so you can modify and make improvements as you go. Online Membership Area: Now, for no additional fees that lot’s of CRM software likes to charge, you can build glorious membership areas for your clients. You can control timing on video releases, give access for certain time periods upset packages… whatever your business looks like, if you can dream it, you can build it in the membership area. Survey and quiz generator: Ramp up your lead capture game to grow your customer list! One of the best ways to get leads is to get your customers talking about themselves. Not only do people love to take surveys and quizzes, but it can help you gather information about your clients to serve them better and grow your sales! SMS Marketing Software: If you’re not messaging your customers, you’re missing out, and if you are messaging your customers you’re probably over paying. Amazing automated intuitive SMS marketing can make your life much easier and allow you to reach your customers in more ways. Being where your customers are more present is always good for business. Simple Fast Funnels helps you get the cheapest SMS rates around and it automatically integrates into the system for your unified messages. Appointment booking: Another expensive thing you used to have to pay for and try to get to work properly with your website AND look decent is also built right in. Now, without leaving Simple Fast Funnels, you’re able to capture the lead, follow up with the lead all over the place, engage with them, build trust, book appointments, schedule calls and even send them automated text reminders. E com Purchases: Directly on your website, you’ll be able to take payments. No more invoices sent from other platforms, everything buttoned up nice and clean. Unified messaging: From now on, whether a client emails, texts, calls etc, it all shows up in one place at your end. This might not seem like a big deal, but it’s a HUGE pain to have to follow customers about and keep track of conversations. Now you see all your communication with customers in a neat little area. Blogs: Blogs these days can really help your marketing efforts across the board, and of course your blogs will be a perfect fit in your simple fast funnel account. Analytics: Data tracking when you’re dealing with features on various platforms is a nightmare. If you capture a lead on a Word press landing page, send it an email software like Keep, mail chimp or whatever, send them to a new website to schedule calls and another to make purchases… How could you possibly expect to get good customer data? Hosting all of your “business” in one location makes tracking flawless. The more customers you have the more data you need to be efficient. Cheers to making it easy. All that software and that’s just the top 10, guys there’s more. Simplefastfunnels.com also lets you have a 2 week free trial. Don’t take anyone word for anything. Go try it for yourself.
10 best features of Simple Fast Funnels
Built on years of experience and expertise, Bare Space offers you the comprehensive design experience. From the initial design to the final bespoke outcome, you get to work with a team of qualified interior designers in West London. This interior architecture and interior design studio offers top tier services that you need to transform your desired space. To achieve a personalised design that exceeds the clients expectations, the team uses top quality materials sourced from trusted suppliers.
Bare Space
One of the things which offends us about radio and TV commercials is that it is often perfectly evident from the tone of voice that the announcer is “putting on,” playing a role, saying something he doesn’t feel. This is an example of incongruence. On the other hand each of us knows individuals whom we somehow trust because we sense that they are being what they are, that we are dealing with the person himself, not with a polite or professional front. It is this quality of congruence which we sense which research has found to be associated with successful therapy. The more genuine and congruent the therapist in the relationship, the more probability there is that change in personality in the client will occur.
Carl R. Rogers (On Becoming a Person: A Therapist's View of Psychotherapy)
At Keating Finance we help a lot of clients, from first home owners to sophisticated investors with companies and trusts, so we understand everyone has different needs. We have the knowledge and experience to ensure those exact needs are met every time.
Keating Finance
Clean Bee Commercial Cleaning Services is a commercial cleaning company located in West Caldwell, NJ. Our Essex County cleaning service specializes in a variety of cleaning and disinfecting services in NJ. We are dedicated to providing our clients with superior cleaning service. Our team is trustworthy, professional, and dependable. When it comes to running your business, we know the importance of selecting a reliable, trusted service provider. When it comes to cleaning, you want trained professionals who will treat your facility like their own and deliver exceptional results. When Clean Bee performs a service, people notice. Satisfaction Guaranteed!
Clean Bee Commercial Cleaning Service
North West Piling is a family run professional business that covers the north west areas and beyond. North West Piling are specialists in Mini Piling and we are happy to pass on our experience in Piling and Ground work to clients which includes seamless communication, trust and hard work. North West Piling work in close partnership with structural engineers, architects, building control and building contractors to provide unmatched piling knowledge for commercial, domestic and industrial building projects.
Mini Piling Contractor
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When it comes to beauty clinics, there's a lot of competition out there. Clients can choose between aesthetic clinics, beauty clinics, cosmetic clinics, skin care , salons and basically everything in between. Unfortunately, the industry is largely unregulated, so ANYONE can administer injectable procedures leading to an influx of untrained and uncertified self-styled practitioners delivering aesthetic treatments. Ifemi Clinic is manned by a trusted team lead by a practicing pharmacist with the appropriate skills, professionalism, experience operating in a clinically suitable premises.
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right brain and associated neurocircuits. This is predicated on the formation of a trusting relationship between the patient and therapist, who must be sensitive enough to receive the patient’s underlying negative state, and implicitly empathically resonate with what is going on within the client’s right brain and within his body. All therapeutic techniques sit on top of the therapist’s ability to access the implicit realm via right-brain-to-right-brain communications. A strong therapeutic alliance depends on the therapist’s knowledge about the patient from the inside out, rather than from the top down. The patient’s emotional growth depends on the therapist’s ability to move, and to be moved by, those that come to him for help. The therapist has to help patients to learn how to regulate feeling associated with trauma so that the patient can integrate them into his emotional life, rather than having to dissociate when they arise. When a patient is catapulted into a hyperaroused state and subjectively experiences the therapist through the lens of the previous insecure internal working models, this is the expression of “negative transference.” For a patient who is in the midst of a negative transference the therapeutic alliance is severely ruptured, and the therapist is seen as an analogue of the early misattuned other and is experienced as source of dysregulation rather than interactive regulation. However, if the therapist can maintain an attuned connection to the client, then the door opens to working with what was laid down early in the patient’s life and reorganization becomes a possibility. A problem may arise if the therapist cannot contain the negative emotions created in negative transference and in projective identification. There is an old adage in therapy that no patient can achieve a greater level of healing than the therapist has achieved. With modern scientific knowledge we can be more specific: the patient’s unconscious right brain can develop only as far as the therapist’s right brain can take them. For a therapist to stay with a dissociating patient who is projecting his trauma onto
Eva Rass (The Allan Schore Reader: Setting the course of development)
Scott Eastman told me that he “never completely fit in one world.” He grew up in Oregon and competed in math and science contests, but in college he studied English literature and fine arts. He has been a bicycle mechanic, a housepainter, founder of a housepainting company, manager of a multimillion-dollar trust, a photographer, a photography teacher, a lecturer at a Romanian university—in subjects ranging from cultural anthropology to civil rights—and, most unusually, chief adviser to the mayor of Avrig, a small town in the middle of Romania. In that role, he did everything from helping integrate new technologies into the local economy to dealing with the press and participating in negotiations with Chinese business leaders. Eastman narrates his life like a book of fables; each experience comes with a lesson. “I think that housepainting was probably one of the greatest helps,” he told me. It afforded him the chance to interact with a diverse palette of colleagues and clients, from refugees seeking asylum to Silicon Valley billionaires whom he would chat with if he had a long project working on their homes. He described it as fertile ground for collecting perspectives. But housepainting is probably not a singular education for geopolitical prediction. Eastman, like his teammates, is constantly collecting perspectives anywhere he can, always adding to his intellectual range, so any ground is fertile for him.
David Epstein (Range: Why Generalists Triumph in a Specialized World)
You didn’t get the Retrieved Client Protocol?” They had offered it to Ayda on the gunship after the attack, standard for clients who survive traumatic incidents like being abducted and held hostage by corporate rivals. “No, no, I didn’t.” She didn’t want a corporation’s excuse for a trauma support specialist poking around in her emotions. She almost adds, I didn’t need it, which would be a dead giveaway. And then it occurs to her, a giveaway of what? What is she worried about giving away, here among these people she trusts with her life.
Martha Wells (Home: Habitat, Range, Niche, Territory (The Murderbot Diaries, #4.5))
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Hero Services
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How to Freelance Could it be said that you are fed up with being a representative encountering the monotonous routine? Assuming that your response is indeed, this present time would be the opportunity to consider outsourcing your experience and abilities. Outsourcing is rapidly turning Into the calling which is carrying specialists into what's in store. Organizations are starting to downsize on costs, including their labor force, and they are going to the outsourcing business sector for help. Assuming you have involvement with any of the above regions, or something else, there is an incredible opportunity that you can embed your skill into the outsourcing industry without any problem. There are an astounding measure of clients out there searching for your abilities and ready to pay great cash to use them please visit here how to freelancing for more details. Freelance composing is an extremely complicated interaction that relies upon, and just on the essayist. While this vocation decision is difficult to get into, it is strikingly simple to transform the composing field and earn substantial sums of money simultaneously. There are three essential things about freelance composing that each essayist, new or not, should be aware or have a grasping of. We check out at them exhaustively here: The when of freelance composition There is no when to freelance composition. A capable essayist can compose whenever of the day or night; one glimmer of motivation and he's up and composing on the pc. However, this is valid just for a couple of essayists. A large number of us compose at explicit times, with the end goal that our innovativeness becomes restricted to those hours as it were. A work at home mother will rise and shine right on time to get in a couple of hours before the children wake up. An undergrad will work in the nights after talks. However, with freelance composition, it's best not to get into a groove to such an extent that your innovativeness endures. The where of freelance composition Here, most essayists have a decision. A few of us need clear walls around us with zero commotion levels to have The option to work capably. Others need a boisterous climate. Others can work anyplace; from the middle of a well of lava emission to a path seat on a cable car in london. You get to choose where you are generally agreeable, and work from that point. The how of freelance composition Once more, there is no how to freelance composition. You should simply sit at your pc or type-essayist, and get moving. Those dealing with a particular task as of now have some thought of what they will compose, while others sit before their clear screens and get their dream together. In the cutting edge world, however, this approach is becoming old, since each essayist worth his time and energy is charging constantly. A typical slip-UP freelancers make is having powerless correspondence with their clients. You should know about this in light of the fact that continually rehashing this error can set you back huge load of cash as long as possible. You should be certain that you impart successfully while getting the task and furthermore during the venture. you want to construct and keep up with trust with your clients. The following mix-up you should know can occur with an extremely normal benefit you can have as a freelancer, how much tasks you can have. You can have many undertakings for yourself as you can deal with. However, you'll have to genuinely check what you can deal with. At long last, let's talk about recurrent business. That is when clients utilize your administrations again and again. At the point when you get you first clients, you might begin imagining that since you got work from them that you'll continue to get work from them. This is an unfortunate mix-up on your part. You believe that should conquer this by keeping up with great terms with your client and staying in contact with them.
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Let me tell you, son, that he who lies to his lawyer is a fool who’ll tell the truth to the judge. You have to speak plainly to a lawyer, who can then proceed to make things more complicated. If you want me to help you, you have to tell me everything, from A to Z, with your heart in hand, the way you would your confessor. You have to give me the name of the person who hired you to commit the crime. Of course it’ll be a person of some standing, in which case I’ll go to him to pay my respects. I won’t let him know that you told me he hired you. Trust me. I’ll tell him I’m coming to request his protection for a poor maligned youth. And I’ll make the necessary arrangements with him to settle the matter to our mutual satisfaction. And by saving himself, you see, he’ll also be saving you. Now if this escapade turns out to have been of your own doing, I still won’t drop you. I’ve gotten other clients out of worse predicaments…So long as you didn’t attack a person of standing, let me be clear, I promise to get you out of this mess. It’ll cost you, I’m sure you realize. You have to tell me the name of the injured party. And depending on his condition, status, and temperament, we’ll decide whether to restrain him with some protection or find a way to bring him up on criminal charges, to scare him off. Because if you know how to manipulate the decrees, no one’s guilty and no one’s innocent. As for the priest, he’ll keep his mouth shut if he knows what’s good for him. And if he’s hardheaded, there’s a remedy for that, too. There’s a way out of every predicament, but it takes a man like me. And your case is serious, I’m telling you, very serious. The decrees speak plainly: If this matter were to be decided in the courts, just between us, they’d lock you up and throw away the key. I’m speaking to you as a friend. You have to pay for your escapades. If you want to come out of this with your freedom, money, and reputation intact, you’re going to have to trust someone who cares about you, and do everything I say.
Alessandro Manzoni (The Betrothed: A Novel)
Through my design career, I realised part of my job was not only to present my ideas — but to SELL them to clients — good, thoughtful design.
Laura Ballerini (The Green Velvet Chair: Heartfelt stories of art and design in everyday life)
Sharing difficult truths might come with a cost-the need to face them- but there is also a reward: freedom. The truth releases us form shame." "There is a term we use in therapy: Forced forgiveness. Sometimes people feel that in order to get past trauma, they need to forgive whoever caused the damage. But too often people feel pressured to forgive and then end up believing that something is wrong with them if they cant quite get there. You can have compassion without forgiving. there are many ways to move on, and pretending to feel a certain way isn’t one." "I point out to her that pain can be protective; staying in a depressed place can be a form of avoidance. Safe inside her shell of pain, she doesn’t have to face anything, nor does she has to emerge into the world, where she may get hurt again." "What brings you here now? The now is key, why this year, this month, this day, have you decided to come talk to me?" "Just as parents raise their kids to loose them one day, therapists work to loose clients, not retain them." "The inability to say no is largely about approval seeking- people imagine that if they say no, they wont be loved by others. The inability to say yes however, is more about lack of trust in one self." "You cant get through your pain by diminishing it, you get through your pain by accepting it and figuring out what to do with it." "We grow in connection with others. It turns out the books grow in the same way." "Its all you" we tend to say, "I was just here to guide you" And in a sense, that’s true. The fact that they picked up the phone and decided to come to therapy and then work through things every week is something no one else could do for them" "Its like when someone finally has the guts to tell you that you have a problem, and you feel both defensive and relieved that this person is telling it like it is. That’s the delicate work therapists do.
Lori Gottlieb (Maybe You Should Talk to Someone)
Indeed, OC biotemperamental superiority in detail-focused processing, though primarily nonemotional, may function to exacerbate OC clients’ closed-mindedness. The reason this occurs is that individuals with a superior eye for detail are not only faster than most others at noticing minor changes and patterns in the environment but also more likely to be correct in what they have observed, and thus naturally prone to trust their own personal observations over those made by others.
Thomas R. Lynch (Radically Open Dialectical Behavior Therapy: Theory and Practice for Treating Disorders of Overcontrol)
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The secrets she knew could fill the pages of all the glossy magazines that lay scattered on tables throughout Diva. Her clients’ trust in her was both a responsibility and a burden. As she grew older, she imagined the insects accumulating inside her until various parts of her body ached from their weight.
Oindrila Mukherjee (The Dream Builders)
Taryn is an agent fully licensed in property, casualty, life and health with life insurance being her expertise. Her high desire and strong passion to help others is something she truly enjoys doing every day. Creating authentic and trusting relationships with current and new clients is her top priority.
Taryn Darrington Toledo American Family Insurance Agency
My main resistance has always been dealing with hostile, biassed and negative stakeholders. I have heard my inner voice and the real-life voices of many of my clients: "Why do I have to spend time with them? They are biassed. They are always against me. They openly say I am too junior, young, different, vocal, emotional, etc. Why do I have to 'make friends' with them to get my point of view accepted? This is not kindergarten." Trust me. I know how it feels. You have been raised on the principle that facts and results count. Those feelings and relationships have no place in the workplace, and they are there to deliver the work and not make friends. I believed this too.
Valentina Coco (What Power Do I Have?: A Career Guide on Redefining Leadership With Intersectional Talents)
Another way to keep other people’s energy from invading you is to stop whatever you’re doing and name everything you see around you, out loud if possible, for a few minutes. For example, right now, you might look around you and say, “I see a black desk lamp, a beige telephone, three magazines, a white vase with a red carnation in it, three yellow pencils, a brown wastebasket, my boss smiling at a client,” and so on. Continue doing this for three or four minutes, or until you’re completely relaxed, calm, and neutral. This exercise trains you to get out of your head and be present instead of being emotionally hijacked into your own or someone else’s drama.
Sonia Choquette (Trust Your Vibes (Revised Edition): Live an Extraordinary Life by Using Your Intuitive Intelligence)
Through such trusts, he would convert financiers from servants to masters of their clients.
Ron Chernow (The House of Morgan: An American Banking Dynasty and the Rise of Modern Finance)
Seeking approval...is the emotion behind the behavior being analyzed well? I think so but what I think is missing is proper guage of the most effective response. The prediction of emotion is covered but in the moment of struggle, it's wired sort of differently. Their approval-seeking is in hyperdrive and they immediately presume I didn't do it right so they don't like me anymore ..here comes the outburst The slightest change would fix so much... Name the feelin' for them...you feel frustrated...you feel disappointed...angry That's ok..OK... I feel that way when I....too THEN correct Addressing the fact that they want to reject you or themselves first would make a stronger bridge...more trust...harder working clients who eventually see themselves the way you see them.
Shay Hazelwood