Checklist Quotes

Personal happiness lies in knowing that life is not a checklist of acquisition. Your qualifications are not your life.

Following all the rules leaves a completed checklist. Following your heart achieves a completed you.

Live. How many of us need to be reminded that living has nothing to do with trying to be as good as someone else, or trying to fit into some category, or filling in the blanks on some stupid checklist. That it has nothing to do with punishing yourself for past mistakes.

Of course I have a checklist." His eyes glint in the dark. "What am I, an animal?

But something, somehow, had made all these paths converge. You couldn't find it on a checklist, or work it into the equation. It just happened.

You deserve more of their attention than their phone does. You deserve quality time, not just time. You deserve effort, not just routines. You deserve to be treated as if you are a priority, not the last thing on their checklist. You are special and you deserve to be the only option. If that is too much to ask, you are asking it from the wrong person. If begging ever becomes your last approach to receive those things which ought to be freely given, it’s safe to say, you are out of your dang mind. Begging to be loved is suicide. It’s like going sky diving from the Eiffel Tower naked of proper equipment, and expecting gravity to overturn the outcome.

Man is fallible, but maybe men are less so.

Good checklists, on the other hand are precise. They are efficient, to the point, and easy to use even in the most difficult situations. They do not try to spell out everything--a checklist cannot fly a plane. Instead, they provide reminders of only the most critical and important steps--the ones that even the highly skilled professional using them could miss. Good checklists are, above all, practical.

Hidden there, under my rigidly manufactured sense of control and my checklists and my steel exterior, there is always fear.

Anyone who ever loves anyone truly loves them because of their indefinable essence, not because they conform to some checklist.

What is needed, however, isn't just that people working together be nice to each other. It is discipline. Discipline is hard--harder than trustworthiness and skill and perhaps even than selflessness. We are by nature flawed and inconstant creatures. We can't even keep from snacking between meals. We are not built for discipline. We are built for novelty and excitement, not for careful attention to detail. Discipline is something we have to work at.

Neena leaned over. “Now, which of your top five do you think would be the most eager baby maker? Should we put that on a checklist?” Even my most violent glare did nothing to diminish her giddiness. “Don’t forget, I can call in a firing squad at any moment if I like.” “You can call that firing squad whenever you want, but I’ve got Grandma on my side, so I’ve got nothing to worry about.

the volume and complexity of what we know has exceeded our individual ability to deliver its benefits correctly, safely, or reliably.

Moser was a great believer in checklists.

. . . then life began, and since then we remember each dumpster, abandoned house, and foot-chase by retail security. At night, after running around, plotting and scheming, our checklist items all crossed out, we paused to think — 'What to do tomorrow?' and the answer was always, 'As we please . . .

But that’s the thing about grief: There is no manual for it. There is no checklist outlining the optimal way to move through it and move on.

Sometimes I even felt like he dated me as part of his plan, like they were going to have a checklist on the application, and one of the things to tick off was going to be, "Do you have a reasonably intelligent girlfriend who shares your aspirations, and who is fully prepared to accept your limited availability?

One essential characteristic of modern life is that we all depend on systems—on assemblages of people or technologies or both—and among our most profound difficulties is making them work.

It is not a complex problem to appear nice to people! You identify the most popular targets in each of your classes, learn what they value about themselves, and give them a minimum of three relevant compliments each week. So long as they think you are agreeable, others will follow their lead.” It hadn’t occurred to me that there was an answer to my question, complete presumably with regularly tended checklists.

Never listen to fools who dis Jane Eyre as being a story about a girl who gets her mean man. This is a character who gets what she wants and lives on her own terms by having moral fortitude, intelligence, courage, imagination and a will of iron. And that is one hell of a checklist. Imagine Charlotte Brontë writing this book in 1847. What a powerful story for women living at that time!

under conditions of complexity, not only are checklists a help, they are required for success.

There aren't any rules to running away from your problems. No checklist of things to cross off. No instructions. Eeny, meeny, pick a path and go. That's how my dad does it anyway because apparently there's no age limit to running away, either. He wakes up one day, packs the car with everything we own, and we hit the road. Watch all the pretty colors go by until he finds a town harmless enough to hide in. But his problems always find us. Sometimes quicker than others. Sometimes one month and sometimes six. There's no rule when it comes to that, either. Not about how long it takes for the problems to catch up with us. Just that they will—that much is a given. And then it's time to run again to a new town, a new home, and a new school for me. But if there aren't any rules, I wonder why it feels the same every time. Feels like I leave behind a little bit of who I was in each house we've left empty. Scattering pieces of me in towns all over the place. A trail of crumbs dotting the map from everywhere we've left to everywhere we go. And they don't make any pictures when I connect dots. They are random like the stars littering the sky at night.

One of the most promising developments since the publication of “The Geek Syndrome” has been the emergence of the concept of neurodiversity: the notion that conditions like autism, dyslexia, and attention-deficit/hyperactivity disorder (ADHD) should be regarded as naturally occurring cognitive variations with distinctive strengths that have contributed to the evolution of technology and culture rather than mere checklists of deficits and dysfunctions.

neurodiversity: the notion that conditions like autism, dyslexia, and attention-deficit/hyperactivity disorder (ADHD) should be regarded as naturally occurring cognitive variations with distinctive strengths that have contributed to the evolution of technology and culture rather than mere checklists of deficits and dysfunctions.

Among wilderness survival tips, punching a wild animal in the face probably isn’t on a checklist.

We don’t like checklists. They can be painstaking. They’re not much fun. But I don’t think the issue here is mere laziness. There’s something deeper, more visceral going on when people walk away not only from saving lives but from making money. It somehow feels beneath us to use a checklist, an embarrassment. It runs counter to deeply held beliefs about how the truly great among us—those we aspire to be—handle situations of high stakes and complexity. The truly great are daring. They improvise. They do not have protocols and checklists. Maybe our idea of heroism needs updating.

You deserve quality time, not just time. You deserve effort, not just routines. You deserve to be treated as if you are a priority, not the last thing on their checklist. You are special and you deserve to be the only option. If that is too much to ask, you are asking it from the wrong person.

Life is not a check-list of acquisition or achievement.

The three habits most important to your Second Brain include: Project Checklists: Ensure you start and finish your projects in a consistent way, making use of past work. Weekly and Monthly Reviews: Periodically review your work and life and decide if you want to change anything. Noticing Habits: Notice small opportunities to edit, highlight, or move notes to make them more discoverable for your future self.

That's what college is for - getting as many bad decisions as possible out of the way before you're forced into the real world. I keep a checklist of 'em on the wall in my room.

It’s like you have a checklist for dangerous criminals tucked into your pocket, and you won’t be satisfied until you’ve had a personal encounter with each.

sometime over the last several decades—and it is only over the last several decades—science has filled in enough knowledge to make ineptitude as much our struggle as ignorance.

Not every situation can be foreseen or anticipated. There isn’t a checklist for everything.

In fact, I can’t even tell if I’m breathing. That’s number one on the “How do I know if I’m alive?” checklist.

Instead they choose to accept their fallibilities. They recognised the simplicity and power of using a checklist.

checklists seem able to defend anyone, even the experienced, against failure in many more tasks than we realized.

Do you really have the emotional resilience to leave a checklist unchecked?” she says. Something in me twitches. I really do fucking love a checklist.

Devil’s advocate reviews. Premortems. Conversations with a skeptical discussion partner. A cognitive checklist that reminds us of our biggest biases and our past mistakes.

Checklists provide insurance against overconfidence.

You must decide whether you want a DO-CONFIRM checklist or a READ-DO checklist. With a DO-CONFIRM checklist, he said, team members perform their jobs from memory and experience, often separately. But then they stop. They pause to run the checklist and confirm that everything that was supposed to be done was done. With a READ-DO checklist, on the other hand, people carry out the tasks as they check them off—it’s more like a recipe. So for any new checklist created from scratch, you have to pick the type that makes the most sense for the situation.

It had seemed so foreign to me - the idea that you could move forward without a painful airing of grievances on both sides. But maybe - maybe it wasn't necessary to pick apart pain. Maybe some things just weren't worth fighting about. Some friends weren't friends anymore, but family - and there were different rules for family. It didn't make sense to sit down with family and detail all the reasons they'd upset you - for many reasons, not least among them the fact that they could whip out a checklist of your transgressions themselves. And after you'd both picked apart the carcasses, why would you want to be friends again? Maybe the important thing was to recognize that everyone felt wronged and slighted - but the point worth concentrating on was that everyone loved each other. If we worked from that premise, we should be fine. Or anyway, I hoped we would.

Dr. Fuselier had the opposite reaction. Insanity was marked by mental confusion. Eric Harris expressed cold, rational calculation. Fuselier ticked off Eric’s personality traits: charming, callous, cunning, manipulative, comically grandiose, and egocentric, with an appalling failure of empathy. It was like reciting the Psychopathy Checklist.

Living loved, we relax our expectations, our efforts, our strivings, our rules, our spine, our breath, our plans, our job descriptions and checklists; we step off the treadmill of the world and the treadmill of religious performance. We are not the authors of our redemption.

And the reason is increasingly evident: the volume and complexity of what we know has exceeded our individual ability to deliver its benefits correctly, safely, or reliably. Knowledge has both saved us and burdened us.

There are good checklists and bad, Boorman explained. Bad checklists are vague and imprecise. They are too long; they are hard to use; they are impractical. They are made by desk jockeys with no awareness of the situations in which they are to be deployed. They treat the people using the tools as dumb and try to spell out every single step. They turn people’s brains off rather than turn them on. Good checklists, on the other hand, are precise. They are efficient, to the point, and easy to use even in the most difficult situations. They do not try to spell out everything—a checklist cannot fly a plane. Instead, they provide reminders of only the most critical and important steps—the ones that even the highly skilled professionals using them could miss. Good checklists are, above all, practical. The power of

SEC audits consisted primarily of confirming that a checklist of documents existed, not necessarily that these documents were accurate, not even that they reflected real trades—just that you had the proper papers in your files.

Then the last item on the checklist: shoes and socks. I was petrified as I looked down, because if you have white socks on, you’re dead to me. Dead to me. There’s no fixing you. You’re beyond help. As a person, there are certain things you should know, and one of them is black pants, black socks, black shoes.

He kissed me on the mouth, but it wasn't the kiss after the Pasquino, when he'd pressed me hard against the wall on via Santa Maria dell' Anima. I recognized the taste instantly. I'd never realized how much I liked it or how long I'd missed it. One more thing to log on that checklist of things I'd miss before losing him for good.

We are besieged by simple problems.... Checklists can provide protection

Seeking with all of your heart requires more than just the routine Christian good girl checklist.

It is common to misconceive how checklists function in complex lines of work. They are not comprehensive how-to guides, whether for building a skyscraper or getting a plane out of trouble. They are quick and simple tools aimed to buttress the skills of expert professionals. And by remaining swift and usable and resolutely modest, they are saving thousands upon thousands of lives. *

And then, suddenly, calm: we reach Mach 25, orbital speed, the engines wind down, and I notice little motes of dust floating lazily upward. Upward. Experimentally, I let go of my checklist for a few seconds and watch it hover, then drift off serenely, instead of thumping to the ground. I feel like a little kid, like a sorcerer, like the luckiest person alive. I am in space, weightless, and getting here only took 8 minutes and 42 seconds. Give or take a few thousand days of training.

do this all day long: run through a mental checklist that changes unpredictably. Of course I have things written down, but nurses spend the shift recalibrating the tasks we have and their urgency.

You deserve quality time, not just time. You deserve effort, not just routines. You deserve to be treated as if you are a priority, not the last thing on their checklist. You are special and you deserve to be the only option. If that is too much to ask, you are asking it from the wrong person. If begging ever becomes your last approach to receive those things which ought to be freely given, it’s safe to say, you are out of your dang mind. Begging to be loved is suicide. It’s like going sky diving from the Eiffel Tower naked of proper equipment, and expecting gravity to overturn the outcome.

The power of checklists is limited, Boorman emphasized. They can help experts remember how to manage a complex process or configure a complex machine. They can make priorities clearer and prompt people to function better as a team. By themselves, however, checklists cannot make anyone follow them. I

Listen carefully: you do not need to have a "productive" homeschool day to please the Savior. You do not need to have a clean house to please the Savior. You do not even need to have well-behaved kids to please Him. It doesn't matter if you hit every math problem, get through an entire spelling lesson, or whether your child loves learning the way you want him to. It doesn't matter! What matters is that we seek to imitate Christ. That we order our loves so that our hearts better reflect His.  Many days, checklists will go untouched, books will go unread, ducks will not line up in a row, no matter how much we strive. So cease striving. "It is our part to offer what we can, His to finish what we cannot." —— St. Jerome

checklists seem able to defend anyone, even the experienced, against failure in many more tasks than we realized. They provide a kind of cognitive net. They catch mental flaws inherent in all of us—flaws of memory and attention and thoroughness. And because they do, they raise wide, unexpected possibilities. But

I let go of my checklist for a few seconds and watch it hover, then drift off serenely, instead of thumping to the ground. I feel like a little kid, like a sorcerer, like the luckiest person alive. I am in space, weightless, and getting here only took 8 minutes and 42 seconds. Give or take a few thousand days of training.

But for a younger generation of conservative operatives who would soon rise to power... They were true believers who meant what they said, whether it was 'No New Taxes' or 'We are a Christian Nation.' In fact, with their rigid doctrines, slash-and-burn style, and exaggerated sense of having been aggrieved, this new conservative leadership was eerily reminiscent of some of the New Left's leaders during the sixties. As with their left-wing counterparts, this new vanguard of the right viewed politics as a contest not just between competing policy visions, but between good and evil. Activists in both parties began developing litmus tests, checklists of orthodoxy, leaving a Democrat who questioned abortion increasingly lonely, any Republican who championed gun control effectively marooned. In this Manichean struggle, compromise came to look like weakness, to be punished or purged. You were with us or you were against us. You had to choose sides.

I guess that… there’s no formula to a perfect relationship. There’s no checklist you can go down and cross items off. You’ll never be able to get everything right. Everybody has their own issues and baggage and hangups, and there are so many ways we sabotage ourselves from finding love, even if we don’t realise it. But it really is possible for everyone to find their person.

A Checklist is an Externalized, predefined Standard Operating Procedure for completing a specific task. Creating a Checklist is enormously valuable for two reasons. First, Checklisting will help you define a System for a process that hasn’t yet been formalized—once the Checklist has been created, it’s easier to see how to improve or Automate the system. Second, using Checklists as a normal part of working can help ensure that you don’t forget to handle important steps that are easily overlooked when things get busy.

You act like life is fulfilling a checklist. ‘I need to get a good wife or husband, then I get a good car, then I get a good house, then I get a promotion, then I get a better car and a better house and I make a name for myself and then…’ ” He rattled off more accomplishments that fulfill the American Dream. “But this plan will never materialize perfectly. And even if it does, then what? You don’t settle, you add more items to the checklist. It is the nature of desire to get one thing and immediately want the next thing, and this cycle of accomplishment and acquisitions won’t necessarily make you happy—if you have ten pairs of shoes you want eleven pairs.

It’s not as if he’s had much of a chance until now, but somehow he has internalized the ur-cultural narrative: you grow up, go to university, get a job, meet Ms. Right, get married, settle down, have kids, grow old together . . . it’s like some sort of checklist. Or maybe a list of epic quests you’ve got to complete while level-grinding in a game you’re not allowed to quit, with no respawns and no cheat codes.

Designers of electronic charting systems don’t seem to understand that checklists themselves are not the innovation, because checklists are not substitutes for care. The real innovation is having staff use lists to consistently create the safest and highest-quality clinical environment possible.

Much of our work today has entered its own B-17 phase. Substantial parts of what software designers, financial managers, firefighters, police officers, lawyers, and most certainly clinicians do are now too complex for them to carry out reliably from memory alone. Multiple fields, in other words, have become too much airplane for one person to fly. Yet it is far from obvious that something as simple as a checklist could be of substantial help.

Speaking truth to bullshit and practicing civility start with knowing ourselves and knowing the behaviors and issues that both push into our own BS or get in the way of being civil. If we go back to BRAVING and our trust checklist, these situations require a keen eye on: 1. Boundaries. What’s okay in a discussion and what’s not? How do you set a boundary when you realize you’re knee-deep in BS? 2. Reliability. Bullshitting is the abandonment of reliability. It’s hard to trust or be trusted when we BS too often. 3. Accountability. How do we hold ourself and others accountable for less BS and more honest debate? Less off-loading of emotion and more civility? 4. Vault. Civility honors confidentiality. BS ignores truth and opens the door to violations of confidentiality. 5. Integrity. How do we stay in our integrity when confronted with BS, and how do we stop in the midst of our own emotional moment to say, “You know what, I’m not sure this conversation is productive” or “I need to learn more about this issue”? 6. Nonjudgment. How do we stay out of judgment toward ourselves when the right thing to do is say, “I actually don’t know much about this. Tell me what you know and why it’s important to you.” How do we not go into “winner/loser” mode and instead see an opportunity for connection when someone says to us, “I don’t know anything about that issue”? 7. Generosity. What’s the most generous assumption we can make about the people around us? What boundaries have to be in place for us to be kinder and more tolerant? I know that the practice of speaking truth to bullshit while being civil feels like a paradox, but both are profoundly important parts of true belonging.

I pass off a few more résumés and jet away from her and that cinnamon smell, reserving the last paper in my hand so I can finish reading it. “Whoa—hello. What's this?” I mumble, staring at the paper. “Jess Jordan's How to be Normal Checklist, by Kika Jordan? Who's Kika?” I laugh. The way her face has turned whiter than the ice at the sports complex, I think this paper is no joke. “Kika's my little sister. Hand that over!” Do the right thing. Like she said, this is private information. None of my business. Only, it could possibly be my business. Indirectly. Not her fault…not mine… Jess's eyes have turned wild, exposed. “She made the list for me—as a joke. It's revenge. Last week I made her one on personal hygiene called: How NOT to Repel All Mankind.

A DIFFERENT KIND OF CHECKLIST If we want our kids to have a shot at making it in the world as eighteen-year-olds, without the umbilical cord of the cell phone being their go-to solution in all manner of things, they’re going to need a set of basic life skills. Based upon my observations as dean, and the advice of parents and educators around the country, here are some examples of practical things they’ll need to know how to do before they go to college—and here are the crutches that are currently hindering them from standing up on their own two feet: 1. An eighteen-year-old must be able to talk to strangers—faculty, deans, advisers, landlords, store clerks, human resource managers, coworkers, bank tellers, health care providers, bus drivers, mechanics—in the real world.

We are all plagued by failures - by missed subtleties, overlooked knowledge, and outright errors. For the most part, we have imagined that little can be done beyond working harder and harder to catch the problems clean up after them. We are not in the habit of thinking the way the army pilots did as they looked upon their shiny new Model 299 bomber — a machine so complex no one was sure human beings could try it.

The desertion of Rwanda by the UN force was Hutu Power’s greatest diplomatic victory to date, and it can be credited almost single-handedly to the United States. With the memory of the Somalia debacle still very fresh, the White House had just finished drafting a document called Presidential Decision Directive 25, which amounted to a checklist of reasons to avoid American involvement in UN peacekeeping missions. It hardly mattered that Dallaire’s call for an expanded force and mandate would not have required American troops, or that the mission was not properly peacekeeping, but genocide prevention. PDD 25 also contained what Washington policymakers call “language” urging that the United States should persuade others not to undertake the missions that it wished to avoid. In fact, the Clinton administration’s ambassador to the UN, Madeleine Albright, opposed leaving even the skeleton crew of two hundred seventy in Rwanda. Albright went on to become Secretary of State, largely because of her reputation as a “daughter of Munich,” a Czech refugee from Nazism with no tolerance for appeasement and with a taste for projecting U.S. force abroad to bring rogue dictators and criminal states to heel. Her name is rarely associated with Rwanda, but ducking and pressuring others to duck, as the death toll leapt from thousands to tens of thousands to hundreds of thousands, was the absolute low point in her career as a stateswoman.

Quality without science and research is absurd. You can't make inferences that something works when you have 60 percent missing data.

When in doubt, always compliment a woman's eyeliner application.

Everything rises and falls on leadership. —John Maxwell

Emma is the engine of this home, the person who propels it forward, keeps everyone fed and clothed and healthy and happy—and yet she’s entirely alone within it, and getting lonelier with every item ticked off her checklist. This is what it comes down to: the flat-out invisible drudgery of family maintenance, the vanishing of personality as everyone else’s accrues.

Justice departments and parole boards all over the world have accepted his contention that psychopaths are quite simply incurable and everyone should concentrate their energies instead on learning how to root them out using his PCL-R Checklist, which he has spent a lifetime refining. His was not the only psychopath checklist around, but it was by far the most extensively used.

You want people to make sure to get the stupid stuff right. Yet you also want to leave room for craft and judgment and the ability to respond to unexpected difficulties that arise along the way.

It's hard to trust your child to find his or her own path, especially when we're told everyday by professionals that children must fit into rigid boxes. We all want to give our kids the best opportunities we can, which is why it feels like such a disservice if we don't push them in the "right" direction. Celebrating you children's passions rather than redirecting them, especially when those passions don't line up neatly with a checklist for future success, can feel like jumping off a cliff. It certainly did for me. But that leap of faith is necessary if your kids are going to fly.

Good checklists, on the other hand, are precise. They are efficient, to the point, and easy to use even in the most difficult situations. They do not try to spell out everything—a checklist cannot fly a plane. Instead, they provide reminders of only the most critical and important steps—the ones that even the highly skilled professionals using them could miss. Good checklists are, above all, practical.

Trust does not emerge simply because a seller makes a rational case why the customer should buy a product or service, or because an executive promises change. Trust is not a checklist. Fulfilling all your responsibilities does not create trust. Trust is a feeling, not a rational experience. We trust some people and companies even when things go wrong, and we don’t trust others even though everything might have gone exactly as it should have. A completed checklist does not guarantee trust. Trust begins to emerge when we have a sense that another person or organization is driven by things other than their own self-gain. With trust comes a sense of value—real value, not just value equated with money. Value, by definition, is the transference of trust. You can’t convince someone you have value, just as you can’t convince someone to trust you. You have to earn trust by communicating and demonstrating that you share the same values and beliefs. You have to talk about your WHY and prove it with WHAT you do.

That’s because checklists adapt better to change than commandments. Sailors rely on them before going to sea. Soldiers employ them in planning missions. Surgeons demand them, to make sure they’ll have the instruments they need and that they’ll leave none behind. Pilots run through them, to ensure taking off safely and landing smoothly—preferably at the intended airport. Parents deploy them against all that can go wrong in transporting small children. Checklists pose common questions in situations that may surprise: the idea is to approach these having, as much as possible, reduced the likelihood that they will.

So Pabrai added the following checkpoint to his list: when analysing a company, stop and confirm that you’ve asked yourself whether the revenues might be overstated or understated due to boom or bust conditions.

You would think that this would be whether the entrepreneur’s idea is actually a good one. But finding a good idea is apparently not all that hard. Finding an entrepreneur who can execute a good idea is a different matter entirely. One needs a person who can take an idea from proposal to reality, work the long hours, build a team, handle the pressures and setbacks, manage technical and people problems alike, and stick with the effort for years on end without getting distracted or going insane. Such people are rare and extremely hard to spot.

We have trauma, and we have grief. People die, and we find it baffling. Painful. Inexplicable. Grief is baffling. There are theories on how we react to loss and death, how we cope, how we handle loss. Some believe the range of emotions mourners experience is predictable, that grief can be monitored, as if mourners are following a checklist. But sorrow is less of a checklist, more like water. It's fluid, it has no set shape, never disappears, never ends. It doesn't go away. It just changes. It changes us.

I’d always wondered why there had been no mention of psychopaths in the DSM. It turned out, Spitzer told me, that there had indeed been a backstage schism—between Bob Hare and a sociologist named Lee Robins. She believed clinicians couldn’t reliably measure personality traits like empathy. She proposed dropping them from the DSM checklist and going only for overt symptoms. Bob vehemently disagreed, the DSM committee sided with Lee Robins, and Psychopathy was abandoned for Antisocial Personality Disorder.

Telltale Signs That You Grew Up as a “Little Adult” It’s often so difficult for adult daughters to step back and see how they were put into the adult helper role. To help you recognize if this dynamic echoes your experience, I’ve created a pair of checklists to help you identify how mothering your mother shaped and influenced a significant part of your life. When you were a child did you: • Believe that your most important job in life was to solve your mother’s problems or ease her pain—no matter what the cost to you? • Ignore your own feelings and pay attention only to what she wanted and how she felt? • Protect her from the consequences of her behavior? • Lie or cover up for her? • Defend her when anyone said anything bad about her? • Think that your good feelings about yourself depended on her approval? • Have to keep her behavior secret from your friends? As an adult, do these statements ring true for you: • I will do anything to avoid upsetting my mother, and the other adults in my life. • I can’t stand it if I feel I’ve let anyone down. • I am a perfectionist, and I blame myself for everything that goes wrong. • I’m the only person I can really count on. I have to do things myself. • People like me not for myself but for what I can do for them. • I have to be strong all the time. If I need anything or ask for help, it means I’m weak. • I should be able to solve every problem. • When everyone else is taken care of, I can finally have what I want. • I feel angry, unappreciated, and used much of the time, but I push these feelings deep inside myself.

Part of the freedom of being yourself is resisting the temptation to fill every minute with productivity, and allowing a little margin to be bored. I’m learning to practice stillness more regularly. To leave some room for sacred silence when I can. [My husband’s words to my kids in response to their perceived boredom] reminded me of my desire to learn how to be bored well. How to bring my nothing into the presence of Christ, and simply be with him. No agenda, no checklists, no accomplishing allowed. As it turns out, being bored can be super hard work. But it’s the very work of boredom that reminds me that I don’t, in fact, make the world go round. My agenda isn’t the most important one, and many times, may not be important at all. Knowing this is a great first step toward cultivating a lightness of heart.

The philosophy is that you push the power of decision making out to the periphery and away from the center. You give people the room to adapt, based on their experience and expertise. All you ask is that they talk to one another and take responsibility. That is what works. The

1. Success is a choice. -Rick Pitino 2. Success in life comes not from holding a good hand, but in playing a poor hand well. -Warren Lester 3. I shall tell you a great secret, my friend. Do not wait for the last judgment; it takes place every day. -Albert Camus 4. If you're not fired up with enthusiasm, you'll be fired with enthusiasm. -Vince Lombardi 5. There is no security on this earth; there is only opportunity. -Douglas MacArthur 6. Yesterday's the past and tomorrow's the future. Today is a gift, which is why they call it the present. -Bill Keane 7. Show me a thoroughly satisfied man and I will show you a failure. -Thomas Edison 8. When you get to the end of your rope tie a knot and hang on. -Franklin D. Roosevelt 9. The best way to predict your future is to create it. -Author unknown 10. I always remember an epitaph which is in the cemetery at Tombstone, Arizona. It says, "Here lies Jack Williams. He done his damnedest." I think that is the greatest epitaph a man can have. -Harry S Truman 11. Triumph? Try Umph! -Author unknown 12. You hit home runs not by chance but by preparation. -Roger Maris 13. If you don't have enough pride, you're going to get your butt beat every play. -Gale Sayers 14. My mother taught me very early to believe I could achieve any accomplishment I wanted to. The first was to walk without braces. -Wilma Rudolph 15. You may have to fight a battle more than once to win it. -Margaret Thatcher

Passionate people don’t wear their passion on their sleeves; they have it in their hearts. They live it. Passion is more than résumé-deep, because its hallmarks—persistence, grit, seriousness, all-encompassing absorption—cannot be gauged from a checklist. Nor is it always synonymous with success. If someone is truly passionate about something, they’ll do it for a long time even if they aren’t at first successful. Failure is often part of the deal. (This is one reason we value athletes, because sports teach how to rebound from loss, or at least give you plenty of opportunities to do so.) The passionate person will often talk at length, aka ramble, about his pursuits. This pursuit can be professional. In our world, “perfecting search” is a great example of something people can spend an entire career on and still find challenging and engaging every day. But it can also be a hobby.

The idiots take over the final days of crumbling civilizations. Idiot generals wage endless, unwinnable wars that bankrupt the nation. Idiot economists call for reducing taxes for corporation and the rich and cutting social service programs for the poor. They project economic growth on the basis of myth. Idiot industrialists poison the water, the soil, and the air, slash jobs and depress wages. Idiot bankers gamble on self-created financial bubbles. Idiot journalists and public intellectuals pretend despotism is democracy. Idiot intelligence operatives orchestrate the overthrow of foreign governments to create lawless enclaves that give rise to enraged fanatics. Idiot professors, "experts", and "specialists" busy themselves with unintelligible jargon and arcane theory that buttresses the policies of rulers. Idiot entertainers and producers create lurid spectacles of sex, gore and fantasy. There is a familiar checklist for extinction. We are ticking off every item on it.

Here, then, is our situation at the start of the twenty-first century: We have accumulated stupendous know-how. We have put it in the hands of some of the most highly trained, highly skilled, and hardworking people in our society. And, with it, they have indeed accomplished extraordinary things. Nonetheless, that know-how is often unmanageable. Avoidable failures are common and persistent, not to mention demoralizing and frustrating, across many fields—from medicine to finance, business to government. And the reason is increasingly evident: the volume and complexity of what we know has exceeded our individual ability to deliver its benefits correctly, safely, or reliably. Knowledge has both saved us and burdened us. That

No, the more familiar and widely dangerous issue is a kind of silent disengagement, the consequence of specialized technicians sticking narrowly to their domains. “That’s not my problem” is possibly the worst thing people can think, whether they are starting an operation, taxiing an airplane full of passengers down a runway, or building a thousand-foot-tall skyscraper.

do want to write a good story. But I no longer trust the judgements of my age. The critic now assesses the writer’s life as much as her work. The judges award prizes according to a checklist of criteria created by corporations and bureaucrats. And we writers and artists acquiesce, fearful of a word that might be misconstrued or an image that might cause offence. I read many of the books nominated for the globalised book prizes; so many of them priggish and scolding, or contrite and chastened. I feel the same way about those films feted at global festivals and award ceremonies. It’s not even that it is dead art: it’s worse, it’s safe art. Most of them don’t even have the dignity of real decay and desiccation: like the puritan elect, they want to take their piety into the next world. Their books and their films don’t even have the power to raise a good stench. The safe is always antiseptic.

Self-Management If you can read just one book on motivation—yours and others: Dan Pink, Drive If you can read just one book on building new habits: Charles Duhigg, The Power of Habit If you can read just one book on harnessing neuroscience for personal change: Dan Siegel, Mindsight If you can read just one book on deep personal change: Lisa Lahey and Bob Kegan, Immunity to Change If you can read just one book on resilience: Seth Godin, The Dip Organizational Change If you can read just one book on how organizational change really works: Chip and Dan Heath, Switch If you can read just two books on understanding that change is a complex system: Frederic Laloux, Reinventing Organizations Dan Pontefract, Flat Army Hear interviews with FREDERIC LALOUX, DAN PONTEFRACT, and JERRY STERNIN at the Great Work Podcast. If you can read just one book on using structure to change behaviours: Atul Gawande, The Checklist Manifesto If you can read just one book on how to amplify the good: Richard Pascale, Jerry Sternin and Monique Sternin, The Power of Positive Deviance If you can read just one book on increasing your impact within organizations: Peter Block, Flawless Consulting Other Cool Stuff If you can read just one book on being strategic: Roger Martin and A.G. Lafley, Playing to Win If you can read just one book on scaling up your impact: Bob Sutton and Huggy Rao, Scaling Up Excellence If you can read just one book on being more helpful: Edgar Schein, Helping Hear interviews with ROGER MARTIN, BOB SUTTON, and WARREN BERGER at the Great Work Podcast. If you can read just two books on the great questions: Warren Berger, A More Beautiful Question Dorothy Strachan, Making Questions Work If you can read just one book on creating learning that sticks: Peter Brown, Henry Roediger and Mark McDaniel, Make It Stick If you can read just one book on why you should appreciate and marvel at every day, every moment: Bill Bryson, A Short History of Nearly Everything If you can read just one book that saves lives while increasing impact: Michael Bungay Stanier, ed., End Malaria (All money goes to Malaria No More; about $400,000 has been raised so far.) IF THERE ARE NO STUPID QUESTIONS, THEN WHAT KIND OF QUESTIONS DO STUPID PEOPLE ASK?

Tell me this- if you could have a guarantee that your child would be a National Merit Scholar and get into a prestigious college, have good work habits and a successful career, but that your relationship with him would be destroyed in the process, would you do it? Why not? Because you are made to love, that's why. We care about our relationships more than about our accomplishments. That's the way God made us. Then why don't we live that way? Why, come a damp and gloomy day in March, do we yell over a  math lesson or lose our temper over a writing assignment? Why do we see the lessons left to finish and get lost in an anxiety-ridden haze? We forget that we are dealing with a soul, a precious child bearing the Image of God, and all we can see is that there are only a few months left to the school year and we are still only halfway through the math book. When you are performing mommy triage- that is, when you have a crisis moment and have to figure out which fire to put out first- always choose your child. It's just a math lesson. It's only a writing assignment. It's a Latin declension. Nothing more. But your child? He is God's. And the Almighty put him in your charge for relationship. Don't damage that relationship over something so trivial as an algebra problem. And when you do (because you will, and so will I), repent. We like to feed our egos. When our children perform well, we can puff up with satisfaction and pat ourselves on the back for a job well done. But as important as it is to give our children a solid education (and it is important, don't misunderstand me), it is far more important that we love them well.  Our children need to know that the most important thing about them is not whether they finished their science curriculum or score well on the SAT. Their worth is not bound up in a booklist or a test score. Take a moment. Take ten. Look deep into your child's eyes. Listen, even when you're bored. Break out a board game or an old picture book you haven't read in ages. Resting in Him means relaxing into the knowledge that He has put these children in our care to nurture. And nurturing looks different than charging through the checklist all angst-like. Your children are not ordinary kids or ordinary people, because there are no ordinary kids or ordinary people. They are little reflections of the

different subject. The story of the serotonin hypothesis for depression, and its enthusiastic promotion by drug companies, is part of a wider process that has been called ‘disease-mongering’ or ‘medicalisation’, where diagnostic categories are widened, whole new diagnoses are invented, and normal variants of human experience are pathologised, so they can be treated with pills. One simple illustration of this is the recent spread of ‘checklists’ enabling the public to diagnose, or help diagnose, various medical conditions. In 2010, for example, the popular website WebMD launched a new test: ‘Rate your risk for depression: could you be depressed?’ It was funded by Eli Lilly, manufacturers of the antidepressant duloxetine, and this was duly declared on the page, though that doesn’t reduce the absurdity of what followed. The test consisted of ten questions, such as: ‘I feel sad or down most of the time’; ‘I feel tired almost every day’; ‘I have trouble concentrating’; ‘I feel worthless or hopeless’; ‘I find myself thinking a lot about dying’; and so on. If you answered ‘no’ to every single one of these questions – every single one – and then pressed ‘Submit’, the response was clear: ‘You may be at risk for major depression’.

Security is a big and serious deal, but it’s also largely a solved problem. That’s why the average person is quite willing to do their banking online and why nobody is afraid of entering their credit card number on Amazon. At 37signals, we’ve devised a simple security checklist all employees must follow: 1. All computers must use hard drive encryption, like the built-in FileVault feature in Apple’s OS X operating system. This ensures that a lost laptop is merely an inconvenience and an insurance claim, not a company-wide emergency and a scramble to change passwords and worry about what documents might be leaked. 2. Disable automatic login, require a password when waking from sleep, and set the computer to automatically lock after ten inactive minutes. 3. Turn on encryption for all sites you visit, especially critical services like Gmail. These days all sites use something called HTTPS or SSL. Look for the little lock icon in front of the Internet address. (We forced all 37signals products onto SSL a few years back to help with this.) 4. Make sure all smartphones and tablets use lock codes and can be wiped remotely. On the iPhone, you can do this through the “Find iPhone” application. This rule is easily forgotten as we tend to think of these tools as something for the home, but inevitably you’ll check your work email or log into Basecamp using your tablet. A smartphone or tablet needs to be treated with as much respect as your laptop. 5. Use a unique, generated, long-form password for each site you visit, kept by password-managing software, such as 1Password.§ We’re sorry to say, “secretmonkey” is not going to fool anyone. And even if you manage to remember UM6vDjwidQE9C28Z, it’s no good if it’s used on every site and one of them is hacked. (It happens all the time!) 6. Turn on two-factor authentication when using Gmail, so you can’t log in without having access to your cell phone for a login code (this means that someone who gets hold of your login and password also needs to get hold of your phone to login). And keep in mind: if your email security fails, all other online services will fail too, since an intruder can use the “password reset” from any other site to have a new password sent to the email account they now have access to. Creating security protocols and algorithms is the computer equivalent of rocket science, but taking advantage of them isn’t. Take the time to learn the basics and they’ll cease being scary voodoo that you can’t trust. These days, security for your devices is just simple good sense, like putting on your seat belt.

Listening to the radio, I heard the story behind rocker David Lee Roth’s notorious insistence that Van Halen’s contracts with concert promoters contain a clause specifying that a bowl of M&M’s has to be provided backstage, but with every single brown candy removed, upon pain of forfeiture of the show, with full compensation to the band. And at least once, Van Halen followed through, peremptorily canceling a show in Colorado when Roth found some brown M&M’s in his dressing room. This turned out to be, however, not another example of the insane demands of power-mad celebrities but an ingenious ruse. As Roth explained in his memoir, Crazy from the Heat, “Van Halen was the first band to take huge productions into tertiary, third-level markets. We’d pull up with nine eighteen-wheeler trucks, full of gear, where the standard was three trucks, max. And there were many, many technical errors—whether it was the girders couldn’t support the weight, or the flooring would sink in, or the doors weren’t big enough to move the gear through. The contract rider read like a version of the Chinese Yellow Pages because there was so much equipment, and so many human beings to make it function.” So just as a little test, buried somewhere in the middle of the rider, would be article 126, the no-brown-M&M’s clause. “When I would walk backstage, if I saw a brown M&M in that bowl,” he wrote, “well, we’d line-check the entire production. Guaranteed you’re going to arrive at a technical error.… Guaranteed you’d run into a problem.” These weren’t trifles, the radio story pointed out. The mistakes could be life-threatening. In Colorado, the band found the local promoters had failed to read the weight requirements and the staging would have fallen through the arena floor.

1. You are constantly second-guessing yourself. 2. You ask yourself, “Am I too sensitive?” a dozen times a day. 3. You often feel confused and even crazy at work. 4. You’re always apologizing to your mother, father, boyfriend, boss. 5. You wonder frequently if you are a “good enough” girlfriend/wife/employee/friend/daughter. 6. You can’t understand why, with so many apparently good things in your life, you aren’t happier. 7. You buy clothes for yourself, furnishings for your apartment, or other personal purchases with your partner in mind, thinking about what he would like instead of what would make you feel great. 8. You frequently make excuses for your partner’s behavior to friends and family. 9. You find yourself withholding information from friends and family so you don’t have to explain or make excuses. 10. You know something is terribly wrong, but you can never quite express what it is, even to yourself. 11. You start lying to avoid the put-downs and reality twists. 12. You have trouble making simple decisions. 13. You think twice before bringing up certain seemingly innocent topics of conversation. 14. Before your partner comes home, you run through a checklist in your head to anticipate anything you might have done wrong that day. 15. You have the sense that you used to be a very different person—more confident, more fun-loving, more relaxed. 16. You start speaking to your husband through his secretary so you don’t have to tell him things you’re afraid might upset him. 17. You feel as though you can’t do anything right. 18. Your kids begin trying to protect you from your partner. 19. You find yourself furious with people you’ve always gotten along with before. 20. You feel hopeless and joyless.

For most people moving is a tiring experience. When on the verge of moving out to a new home or into a new office, it's only natural to focus on your new place and forget about the one you’re leaving. Actually, the last thing you would even think about is embarking on a heavy duty move out clean. However, you can be certain that agents, landlords and all the potential renters or buyers of your old home will most definitely notice if it's being cleaned, therefore getting the place cleaned up is something that you need to consider. The process of cleaning will basically depend to things; how dirty your property and the size of the home. If you leave the property in good condition, you'll have a higher the chance of getting back your bond deposit or if you're selling, attracting a potential buyer. Below are the steps you need to consider before moving out. You should start with cleaning. Remove all screws and nails from the walls and the ceilings, fill up all holes and dust all ledges. Large holes should be patched and the entire wall checked the major marks. Remove all the cobwebs from the walls and ceilings, taking care to wash or vacuum the vents. They can get quite dusty. Clean all doors and door knobs, wipe down all the switches, electrical outlets, vacuum/wipe down the drapes, clean the blinds and remove all the light covers from light fixtures and clean them thoroughly as they may contain dead insects. Also, replace all the burnt out light bulbs and empty all cupboards when you clean them. Clean all windows, window sills and tracks. Vacuum all carpets or get them professionally cleaned which quite often is stipulated in the rental agreement. After you've finished the general cleaning, you can now embark on the more specific areas. When cleaning the bathroom, wash off the soap scum and remove mould (if any) from the bathroom tiles. This can be done by pre-spraying the tile grout with bleach and letting it sit for at least half an hour. Clean all the inside drawers and vanity units thoroughly. Clean the toilet/sink, vanity unit and replace anything that you've damaged. Wash all shower curtains and shower doors plus all other enclosures. Polish the mirrors and make sure the exhaust fan is free of dust. You can generally vacuum these quite easily. Finally, clean the bathroom floors by vacuuming and mopping. In the kitchen, clean all the cabinets and liners and wash the cupboards inside out. Clean the counter-tops and shine the facet and sink. If the fridge is staying give it a good clean. You can do this by removing all shelves and wash them individually. Thoroughly degrease the oven inside and out. It's best to use and oven cleaner from your supermarket, just take care to use gloves and a mask as they can be quite toxic. Clean the kitchen floor well by giving it a good vacuum and mop . Sometimes the kitchen floor may need to be degreased. Dust the bedrooms and living room, vacuum throughout then mop. If you have a garage give it a good sweep. Also cut the grass, pull out all weeds and remove all items that may be lying or hanging around. Remember to put your garbage bins out for collection even if collection is a week away as in our experience the bins will be full to the brim from all the rubbish during the moving process. If this all looks too hard then you can always hire a bond cleaner to tackle the job for you or if you're on a tight budget you can download an end of lease cleaning checklist or have one sent to you from your local agent. Just make sure you give yourself at least a day or to take on the job. Its best not to rush through the job, just make sure everything is cleaned thoroughly, so it passes the inspection in order for you to get your bond back in full.