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having manners means recognizing the role other people play in your life. Every time you say please, you acknowledge that you need help; every time you say thank you, you recognize that someone else contributed to your success. Every time you say excuse me or sorry, you affirm that you are part of a larger community and your life is intertwined with the lives of others. Manners keep you grounded as a leader by reminding you of your connections with and dependence on the people around you. Third,
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Chad Veach (Help! I Work with People: Getting Good at Influence, Leadership, and People Skills)