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then Arnesen left and there was a vacuum between me and the owner. There was no conduit, no buffer, so the conversations with him became unpredictable and I wasn’t always prepared for them. Perhaps
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Carlo Ancelotti (Quiet Leadership: Winning Hearts, Minds and Matches)
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Not everything that can be counted counts, and not everything that counts can be counted.’ Possession
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Carlo Ancelotti (Quiet Leadership: Winning Hearts, Minds and Matches)
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As Herb Kelleher of Southwest Airlines succinctly put it, 'Strategy, overdone; doing stuff, underdone'.
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Carlo Ancelotti (Quiet Leadership: Winning Hearts, Minds and Matches)
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You get a very short honeymoon period when you start a new job - make it count
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Carlo Ancelotti (Quiet Leadership: Winning Hearts, Minds and Matches)