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Not everything that can be counted counts, and not everything that counts can be counted.β Possession
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Carlo Ancelotti (Quiet Leadership: Winning Hearts, Minds and Matches)
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You get a very short honeymoon period when you start a new job - make it count
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Carlo Ancelotti (Quiet Leadership: Winning Hearts, Minds and Matches)
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As Herb Kelleher of Southwest Airlines succinctly put it, 'Strategy, overdone; doing stuff, underdone'.
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Carlo Ancelotti (Quiet Leadership: Winning Hearts, Minds and Matches)
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then Arnesen left and there was a vacuum between me and the owner. There was no conduit, no buffer, so the conversations with him became unpredictable and I wasnβt always prepared for them. Perhaps
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Carlo Ancelotti (Quiet Leadership: Winning Hearts, Minds and Matches)
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There is power and authority in being calm and measured, in building trust and making decisions coolly, in using influence and persuasion and in being professional in your approach.
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Carlo Ancelotti (Quiet Leadership: Winning Hearts, Minds and Matches)
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The players must know where the line is, as you cannot expect people to accept the rules if they donβt know what they are. You must communicate these early in the relationship.
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Carlo Ancelotti (Quiet Leadership: Winning Hearts, Minds and Matches)
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The manager has power only if the players see that the club always protects the manager against the players and their agents. When the players see that the club doesnβt protect the manager, thatβs often it for them β theyβre dead.
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Carlo Ancelotti (Quiet Leadership: Winning Hearts, Minds and Matches)