Blames His Tools Quotes

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If you can keep your head when all about you Are losing theirs and blaming it on you, If you can trust yourself when all men doubt you, But make allowance for their doubting too; If you can wait and not be tired by waiting, Or being lied about, don't deal in lies, Or being hated, don't give way to hating, And yet don't look too good, nor talk too wise If you can dream - and not make dreams your master; If you can think - and not make thoughts your aim; If you can meet with Triumph and Disaster And treat those two impostors just the same; If you can bear to hear the truth you've spoken Twisted by knaves to make a trap for fools, Or watch the things you gave your life to, broken, And stoop and build 'em up with worn-out tools If you can make one heap of all your winnings And risk it on one turn of pitch-and-toss, And lose, and start again at your beginnings And never breathe a word about your loss; If you can force your heart and nerve and sinew To serve your turn long after they are gone, And so hold on when there is nothing in you Except the will which says to them: 'Hold on!' If you can talk with crowds and keep your virtue, Or walk with Kings - nor lose the common touch, If neither foes nor loving friends can hurt you, If all men count with you, but none too much; If you can fill the unforgiving minute With sixty seconds' worth of distance run, Yours is the Earth and everything that's in it, And - which is more - you'll be a Man, my son!
Rudyard Kipling (If: A Father's Advice to His Son)
I waited for him to say something more, but he was quiet. "Was there something you wanted?" I asked. He didn't answer right away, but I could feel him struggling, so I waited. "If I asked you something, would you tell me the truth?" It was my turn to hesitate. "I don't know everything," I hedged. "You would know this. When we were walking... me and Jeb... he was telling me some things. Things he thought, but I don't know if he's right." Melanie was suddenly very in my head. Jamie's whisper was hard to hear, quieter than my breathing. "Uncle Jeb thinks that Melanie might still be alive. Inside there with you, I mean." Melanie sighed. I said nothing to either of them. "I didn't know that could happen. Does that happen?" His voice broke and I could hear that he was fighting tears. He was not a boy to cry, and here I'd grieved him this deeply twice in one day. A pain pierced through the general region of my chest. "Does it, Wanda?" "Why won't you answer me?" Jamie was really crying now but trying to muffle the sound. I crawled off the bed, squeezing into the hard space between the mattress and the mat, and threw my arm over his shaking chest. I leaned my head against his hair and felt his tears, warm on my neck. "Is Melanie still alive, Wanda? Please?" He was probably a tool. The old man could have sent him just for this, Jeb was smart enough to see how easily Jamie broke through my defenses. Jamie's body shook beside me. Melanie cried. She battered ineffectually at my control. But I couldn't blame this on Melanie if it turned out to be a huge mistake. I knew who was speaking now. "She promised she would come back, didn't she?" I murmured. "Would Melanie break a promise to you?" Jamie slid his arms around my waist and clung to me for a long time. After a few minutes, he whispered. "Love you, Mel." "She loves you, too. She's so happy that you're here and safe." He was silent long enough for the tears on my skin to dry, leaving a fine, salty dust behind.
Stephenie Meyer (The Host (The Host, #1))
To my son, If you are reading this letter, then I am dead. I expect to die, if not today, then soon. I expect that Valentine will kill me. For all his talk of loving me, for all his desire for a right-hand man, he knows that I have doubts. And he is a man who cannot abide doubt. I do not know how you will be brought up. I do not know what they will tell you about me. I do not even know who will give you this letter. I entrust it to Amatis, but I cannot see what the future holds. All I know is that this is my chance to give you an accounting of a man you may well hate. There are three things you must know about me. The first is that I have been a coward. Throughout my life I have made the wrong decisions, because they were easy, because they were self-serving, because I was afraid. At first I believed in Valentine’s cause. I turned from my family and to the Circle because I fancied myself better than Downworlders and the Clave and my suffocating parents. My anger against them was a tool Valentine bent to his will as he bent and changed so many of us. When he drove Lucian away I did not question it but gladly took his place for my own. When he demanded I leave Amatis, the woman I love, and marry Celine, a girl I did not know, I did as he asked, to my everlasting shame. I cannot imagine what you might be thinking now, knowing that the girl I speak of was your mother. The second thing you must know is this. Do not blame Celine for any of this, whatever you do. It was not her fault, but mine. Your mother was an innocent from a family that brutalized her. She wanted only kindess, to feel safe and loved. And though my heart had been given already, I loved her, in my fashion, just as in my heart, I was faithful to Amatis. Non sum qualis eram bonae sub regno Cynarae. I wonder if you love Latin as I do, and poetry. I wonder who has taught you. The third and hardest thing you must know is that I was prepared to hate you. The son of myslef and the child-bride I barely knew, you seemed to be the culmination of all the wrong decisions I had made, all the small compromises that led to my dissolution. Yet as you grew inside my mind, as you grew in the world, a blameless innocent, I began to realize that I did not hate you. It is the nature of parents to see their own image in their children, and it was myself I hated, not you. For there is only one thing I wan from you, my son — one thing from you, and of you. I want you to be a better man than I was. Let no one else tell you who you are or should be. Love where you wish to. Believe as you wish to. Take freedom as your right. I don’t ask that you save the world, my boy, my child, the only child I will ever have. I ask only that you be happy. Stephen
Cassandra Clare (City of Lost Souls (The Mortal Instruments, #5))
Jackson is gone - not entirely gone; Jackson was there today watching, and Ewell sees his eyes - but you cannot blame him for not being Jackson. You must make do with the tools God has given for the job.
Michael Shaara (The Killer Angels (The Civil War Trilogy, #2))
Is it a wolf I hear, Howling his lonely communion With the unpiloted stars, Or merely the self importance and servitude In the bark of a dog? How many millenia did it take, Twisting and torturing The pride from the one To make a tool, The other? And how do we measure the distance from spirit to spirit? And who do we find to blame?
Richard K. Morgan (Altered Carbon (Takeshi Kovacs, #1))
If the body were to take the soul to court for the pains and suffering it had endured throughout its life, then if he were to be on the jury for the case he would gladly cast his vote against the soul inasmuch as it had destroyed some parts of the body by negligence or dissipated them by drunkenness, and had ruined and ravaged other parts by its pursuit of pleasures - just as he would blame the careless user if a tool or utensil were in a bad condition.
Democritus
It’s a poor carpenter blames his tools.
Tim Johnston (Descent)
We have been given our only canvas to weave upon and that can’t be changed for another. “Let us see what you will do with it,” says our Employer. “A poor workman always blames his tools.
Johanna Adriana Ader-Appels (House Of Defiance: One Family's Stand Against The Holocaust)
Once a first paradigm through which to view nature has been found, there is no such thing as research in the absence of any paradigm. To reject one paradigm without simultaneously substituting another is to reject science itself. That act reflects not on the paradigm but on the man. Inevitably he will be seen by his colleagues as “the carpenter who blames his tools.” The
Thomas S. Kuhn (The Structure of Scientific Revolutions)
Fair or not, Tavistock Prowse would forever be saddled with blame for having allowed his use of high-frequency social media tools to get the better of his higher faculties.
Neal Stephenson (Seveneves)
he was sick of the accidents, sick to his stomach. It was the darkness workers didn't see things. The shifts were too long, the tools too blunt, the wage too low. And he was the one they blamed.
Kate Furnivall (The Jewel of St. Petersburg (The Russian Concubine, #0))
While all of us dread being blamed, we all would wish to be more responsible—that is, to have the ability to respond with awareness to the circumstances of our lives rather than just reacting. We want to be the authoritative person in our own lives: in charge, able to make the authentic decisions that affect us. There is no true responsibility without awareness. One of the weaknesses of the Western medical approach is that we have made the physician the only authority, with the patient too often a mere recipient of the treatment or cure. People are deprived of the opportunity to become truly responsible. None of us are to be blamed if we succumb to illness and death. Any one of us might succumb at any time, but the more we can learn about ourselves, the less prone we are to become passive victims. Mind and body links have to be seen not only for our understanding of illness but also for our understanding of health. Dr. Robert Maunder, on the psychiatric faculty of the University of Toronto, has written about the mindbody interface in disease. “Trying to identify and to answer the question of stress,” he said to me in an interview, “is more likely to lead to health than ignoring the question.” In healing, every bit of information, every piece of the truth, may be crucial. If a link exists between emotions and physiology, not to inform people of it will deprive them of a powerful tool. And here we confront the inadequacy of language. Even to speak about links between mind and body is to imply that two discrete entities are somehow connected to each other. Yet in life there is no such separation; there is no body that is not mind, no mind that is not body. The word mindbody has been suggested to convey the real state of things. Not even in the West is mind-body thinking completely new. In one of Plato’s dialogues, Socrates quotes a Thracian doctor’s criticism of his Greek colleagues: “This is the reason why the cure of so many diseases is unknown to the physicians of Hellas; they are ignorant of the whole. For this is the great error of our day in the treatment of the human body, that physicians separate the mind from the body.” You cannot split mind from body, said Socrates—nearly two and a half millennia before the advent of psychoneuroimmunoendocrinology!
Gabor Maté (When the Body Says No: The Cost of Hidden Stress)
ever. Amen. Thank God for self-help books. No wonder the business is booming. It reminds me of junior high school, where everybody was afraid of the really cool kids because they knew the latest, most potent putdowns, and were not afraid to use them. Dah! But there must be another reason that one of the best-selling books in the history of the world is Men Are From Mars, Women Are From Venus by John Gray. Could it be that our culture is oh so eager for a quick fix? What a relief it must be for some people to think “Oh, that’s why we fight like cats and dogs, it is because he’s from Mars and I am from Venus. I thought it was just because we’re messed up in the head.” Can you imagine Calvin Consumer’s excitement and relief to get the video on “The Secret to her Sexual Satisfaction” with Dr. GraySpot, a picture chart, a big pointer, and an X marking the spot. Could that “G” be for “giggle” rather than Dr. “Graffenberg?” Perhaps we are always looking for the secret, the gold mine, the G-spot because we are afraid of the real G-word: Growth—and the energy it requires of us. I am worried that just becoming more educated or well-read is chopping at the leaves of ignorance but is not cutting at the roots. Take my own example: I used to be a lowly busboy at 12 East Restaurant in Florida. One Christmas Eve the manager fired me for eating on the job. As I slunk away I muttered under my breath, “Scrooge!” Years later, after obtaining a Masters Degree in Psychology and getting a California license to practice psychotherapy, I was fired by the clinical director of a psychiatric institute for being unorthodox. This time I knew just what to say. This time I was much more assertive and articulate. As I left I told the director “You obviously have a narcissistic pseudo-neurotic paranoia of anything that does not fit your myopic Procrustean paradigm.” Thank God for higher education. No wonder colleges are packed. What if there was a language designed not to put down or control each other, but nurture and release each other to grow? What if you could develop a consciousness of expressing your feelings and needs fully and completely without having any intention of blaming, attacking, intimidating, begging, punishing, coercing or disrespecting the other person? What if there was a language that kept us focused in the present, and prevented us from speaking like moralistic mini-gods? There is: The name of one such language is Nonviolent Communication. Marshall Rosenberg’s Nonviolent Communication provides a wealth of simple principles and effective techniques to maintain a laser focus on the human heart and innocent child within the other person, even when they have lost contact with that part of themselves. You know how it is when you are hurt or scared: suddenly you become cold and critical, or aloof and analytical. Would it not be wonderful if someone could see through the mask, and warmly meet your need for understanding or reassurance? What I am presenting are some tools for staying locked onto the other person’s humanness, even when they have become an alien monster. Remember that episode of Star Trek where Captain Kirk was turned into a Klingon, and Bones was freaking out? (I felt sorry for Bones because I’ve had friends turn into Cling-ons too.) But then Spock, in his cool, Vulcan way, performed a mind meld to determine that James T. Kirk was trapped inside the alien form. And finally Scotty was able to put some dilithium crystals into his phaser and destroy the alien cloaking device, freeing the captain from his Klingon form. Oh, how I wish that, in my youth or childhood,
Kelly Bryson (Don't Be Nice, Be Real)
On the night of February, 26, 2012, Trayvon Martin was enjoying the fruits of a similar policy. Instead of being back in Miami in a juvenile detention facility, he was wandering through the streets of Sanford, high and angry. On two occasions in the previous few months, school police had detained him for what should have been crimes, once for drugs and another time for possession of stolen female jewelry and a burglary tool. The police fudged his record in both cases to help the department lower arrest statistics for young black men.14 Trayvon’s high school did not even tell his parents the real reason their son had been suspended from school. The parents thought it was everyday mischief, and they left him pretty much to his own devices.
Jesse Lee Peterson (The Antidote: Healing America From the Poison of Hate, Blame, and Victimhood)
While all of us dread being blamed, we all would wish to be more responsible—that is, to have the ability to respond with awareness to the circumstances of our lives rather than just reacting. We want to be the authoritative person in our own lives: in charge, able to make the authentic decisions that affect us. There is no true responsibility without awareness. One of the weaknesses of the Western medical approach is that we have made the physician the only authority, with the patient too often a mere recipient of the treatment or cure. People are deprived of the opportunity to become truly responsible. None of us are to be blamed if we succumb to illness and death. Any one of us might succumb at any time, but the more we can learn about ourselves, the less prone we are to become passive victims. Mind and body links have to be seen not only for our understanding of illness but also for our understanding of health. Dr. Robert Maunder, on the psychiatric faculty of the University of Toronto, has written about the mindbody interface in disease. “Trying to identify and to answer the question of stress,” he said to me in an interview, “is more likely to lead to health than ignoring the question.” In healing, every bit of information, every piece of the truth, may be crucial. If a link exists between emotions and physiology, not to inform people of it will deprive them of a powerful tool. And here we confront the inadequacy of language. Even to speak about links between mind and body is to imply that two discrete entities are somehow connected to each other. Yet in life there is no such separation; there is no body that is not mind, no mind that is not body. The word mindbody has been suggested to convey the real state of things. Not even in the West is mind-body thinking completely new. In one of Plato’s dialogues, Socrates quotes a Thracian doctor’s criticism of his Greek colleagues: “This is the reason why the cure of so many diseases is unknown to the physicians of Hellas; they are ignorant of the whole. For this is the great error of our day in the treatment of the human body, that physicians separate the mind from the body.” You cannot split mind from body, said Socrates—nearly two and a half millennia before the advent of psychoneuroimmunoendocrinology!
Gabor Maté (When the Body Says No: The Cost of Hidden Stress)
IF THERE is one person to blame for economists’ habit of opining on everything, it is Gary Becker, who died on May 3rd. Not content with studying the world’s economies, he was the first prominent economist to apply economic tools to all aspects of life. His revelation was the sort that seems obvious only in hindsight: that people are often purposeful and rational in their decisions, whether they are changing jobs, taking drugs or divorcing their spouses. This insight, and the work that followed from it, earned him a Nobel prize in 1992. No less an eminence than Milton Friedman declared in 2001 that Mr Becker was “the greatest social scientist who has lived and worked in the last half-century”.
Anonymous
I don’t want to blame my treatment center, or the treatment system, for my failure to remain sober after I left, but the prevalence of relapse suggests that the problem extends beyond the patient and his or her “terminal uniqueness” to the inadequate tools we are given for surviving in the outside world.
Erica C. Barnett (Quitter: A Memoir of Drinking, Relapse, and Recovery)
If you can keep your head when all about you are losing theirs and blaming it on you, if you can trust yourself when all men doubt you, but make allowance for their doubting too…” he trailed off, brows drawing together in somber contemplation. Lily took up the recitation. Being an ardent admirer of all things Kipling—as evidenced by her choice in cat names—she knew many of his poems by heart. “If you can wait and not be tired by waiting, or being lied about, don’t deal in lies.” As if her words were a magnet, Richard’s eyes lifted from the page to her face. His normal look of quiet strength had fallen in a moment of thoughtful distraction, and behind it Lily could see doubt and the heavy weight of responsibility. Looking at her, yet seeming not to see her, he continued, heedless of the open book in his hand. “Or being hated, don’t give way to hating, and yet don’t look too good, nor talk too wise.” He stopped, breath stilled, as though the words themselves had stolen it. With a pang of pity, she continued the verse for him. “If you can dream—and not make dreams your master; if you can think—and not make thoughts your aim.” Her words recalled him, and he looked at her in wonder as if he really saw her for the first time. Joining her, their voices mingled as they stared deep into each other’s eyes. “If you can meet with Triumph and Disaster and treat those two impostors just the same; if you can bear to hear the truth you’ve spoken twisted by knaves to make a trap for fools, or watch the things you gave your life to, broken, and stoop and build ’em up with worn-out tools.
Lydia Sherrer (Love, Lies, and Hocus Pocus: Allies (The Lily Singer Adventures #3))
Beginning Anew: A Tool for Bringing Closeness out of Conflict No matter how skillful and grounded we are, there will still be conflicts and problems in our families. The tools of mindfulness meditation, loving-kindness, reflective listening, I-messages, and more will greatly reduce the number and severity of those conflicts, but we will still have them. Conflicts can, however, bring us even closer together if we use these moments as opportunities to be real and vulnerable, and to come together to repair the damage done. On a retreat with Thich Nhat Hanh, I learned the Beginning Anew framework for repairing a relationship—including a relationship with a child. It teaches us to look deeply and honestly at ourselves and our past actions, speech, and thoughts. We take this moment as a fresh beginning for ourselves and in our relationships with others. Beginning Anew has three parts: offering appreciation, sharing regrets, and expressing hurts and difficulties. You can do this in person, or write a letter of Beginning Anew if your child reads. Part 1: Offering appreciation. This is an opportunity to shine light on the other’s strengths and contributions, and to encourage the growth of his or her positive qualities. You may mention specific instances when the other person said or did something that you appreciated. This first step shows that you see the wonderful things about this person. Part 2: Sharing regrets. This is your chance to mention any unskillful actions, speech, or thoughts that you feel bad about and haven’t yet had an opportunity to apologize for. For example, you might say, “I’m sorry that I said you were selfish. I was wrong to do that. I realize how my comment hurt you, and I shouldn’t have spoken in that way.” Part 3: Expressing hurts and difficulties. Now you share how you felt hurt by something the other person did or said. Use your I-messages here. Don’t attack or blame. Speak or write about your hurts in a calm way, never in an exaggerated, reproachful, accusatory, or desperate manner
Hunter Clarke-Fields (Raising Good Humans: A Mindful Guide to Breaking the Cycle of Reactive Parenting and Raising Kind, Confident Kids)
Live like there is no tommorow cause tommorow is never promised. You can lead a horse to water but you can't make it drink. God does not judge us on our fathers sins. Father son and holy spirit I hold you nearest. To be a mother you need to actually be there and represent what a mother is. You don’t get to be the mother if you show up after the kids are already grown up. She’s like all those animals at the end of the story who show up to eat the Little Red Hen’s bread. The train crawls out of the Tapachula station. From here on, he thinks, nothing bad can happen. People come here to prosper. You have nothing here. What have you accomplished? You can't live through or claim there your children if you weren't there for them. The garden is a metaphor of opposites man women good evil up down everything has a opposite. God had already planned my destiny before I was created. Treat others how they treat you or how you want to be treated. My kids are my world and I will protect them from your evil manipulative narcissistic ways. Forgive but never forget. Knowledge is power. You don't own me. I only owe my servitude to the family I created and God. Love thy father who art in heaven. Your only Australian if you live in Australia. If you live in America your American stop trying to get freinds and likes based on where other people think your from. Don't blow your own trumpet. A bad worker blames his tools. No worries mate she'll be right. Couldn't hand a man a grander spanner The game was a fizzer. I wouldn't piss on them even if they were on fire. If you think I'm bad you should see my sister. She gives me cupcakes for my birthday. Happy birthday man whore. She's like that white girl at the gangbang party Your mother and father would be proud lol. narcissistic siblings keep score and feel compelled to outplay a sibling. They often triangulate in the family, playing two against one. Children reared in narcissistic homes rarely feel connected to one another as adults which is a good thing. Suck a big black cock casey. And mum try too lol and dad I'm not even gonna bother keep paying that child support mum and keep it for yourself and your drugs and alcohole dad Lord knows
Rhys dean
The findings that were deemed believable enough to be published, however, revolutionized ethologists’ thinking. Ethologists began to speak less often of a chasm between man and ape; they began to speak instead of a dividing “line.” And it was a line that, in the words of Harvard primatologist Irven De Vore, was “a good deal less clear than one would ever have expected.” What makes up this line between us and our fellow primates? No longer can it be claimed to be tool use. Is it the ability to reason? Wolfgang Kohler once tested captive chimps’ reasoning ability by placing several boxes and a stick in an enclosure and hanging a banana from the high ceiling by a string. The animals quickly figured out that they could get to the banana by stacking the boxes one atop the other and then reaching to swat at the banana with a stick. (Once Geza Teleki found himself in exactly this position at Gombe. He had followed the chimpanzees down into a valley and around noon discovered he had forgotten to bring his lunch. The chimps were feeding on fruit in the trees at the time, and he decided to try to knock some fruit from nearby vines with a stick. For about ten minutes he leaped and swatted with his stick but didn’t manage to knock down any fruit. Finally an adolescent male named Sniff collected a handful of fruit, came down the tree, and dropped the fruit into Geza’s hands.) Some say language is the line that separates man from ape. But this, too, is being questioned. Captive chimpanzees, gorillas, and orangutans have been taught not only to comprehend, but also to produce language. They have been taught American Sign Language (ASL), the language of the deaf, as well as languages that use plastic chips in place of words and computer languages. One signing chimp, Washoe, often combined known signs in novel and creative ways: she had not been taught the word for swan, but upon seeing one, she signed “water-bird.” Another signing chimp, Lucy, seeing and tasting a watermelon for the first time, called it a “candy-drink”; the acidic radish she named “hurt-cry-food.” Lucy would play with toys and sign to them, much as human children talk to their dolls. Koko, the gorilla protegee of Penny Patterson, used sign language to make jokes, escape blame, describe her surroundings, tell stories, even tell lies. One of Biruté’s ex-captives, a female orangutan named Princess, was taught a number of ASL signs by Gary Shapiro. Princess used only the signs she knew would bring her food; because she was not a captive, she could not be coerced into using sign language to any ends other than those she found personally useful. Today dolphins, sea lions, harbor seals, and even pigeons are being taught artificial languages, complete with a primitive grammar or syntax. An African grey parrot named Alex mastered the correct use of more than one hundred spoken English words, using them in proper order to answer questions, make requests, do math, and offer friends and visitors spontaneous, meaningful comments until his untimely death at age 31 in 2007. One leading researcher, Ronald Schusterman, is convinced that “the components for language are present probably in all vertebrates, certainly in mammals and birds.” Arguing over semantics and syntax, psychologists and ethologists and linguists are still debating the definitions of the line. Louis Leakey remarked about Jane’s discovery of chimps’ use of tools that we must “change the definition of man, the definition of tool, or accept chimps as man.” Now some linguists have actually proposed, in the face of the ape language experiments, changing the definition of language to exclude the apes from a domain we had considered uniquely ours. The line separating man from the apes may well be defined less by human measurement than by the limits of Western imagination. It may be less like a boundary between land and water and more like the lines we draw on maps separating the domains of nations.
Sy Montgomery (Walking with the Great Apes: Jane Goodall, Dian Fossey, Birute Galdikas)
Even if the coffers hadn’t been empty, if we’d had all the money to make all the uniforms we needed to implement Phase Two, who do you think we could have conned into filling them? This goes to the heart of America’s war weariness. As if the “traditional” horrors weren’t bad enough—the dead, the disfigured, the psychologically destroyed—now you had a whole new breed of difficulties, “The Betrayed.” We were a volunteer army, and look what happened to our volunteers. How many stories do you remember about some soldier who had his term of service extended, or some exreservist who, after ten years of civilian life, suddenly found himself recalled into active duty? How many weekend warriors lost their jobs or houses? How many came back to ruined lives, or, worse, didn’t come back at all? Americans are an honest people, we expect a fair deal. I know that a lot of other cultures used to think that was naïve and even childish, but it’s one of our most sacred principles. To see Uncle Sam going back on his word, revoking people’s private lives, revoking their freedom… After Vietnam, when I was a young platoon leader in West Germany, we’d had to institute an incentives program just to keep our soldiers from going AWOL. After this last war, no amount of incentives could fill our depleted ranks, no payment bonuses or term reductions, or online recruiting tools disguised as civilian video games.17 This generation had had enough, and that’s why when the undead began to devour our country, we were almost too weak and vulnerable to stop them. I’m not blaming the civilian leadership and I’m not suggesting that we in uniform should be anything but beholden to them. This is our system and it’s the best in the world. But it must be protected, and defended, and it must never again be so abused.
Max Brooks (World War Z: An Oral History of the Zombie War)
His first target was Sanitation. New York had a toxic relationship with its sanitation workers, many of whom rode the trucks only because they’d flunked Police or Fire exams. If a garbageman ever woke up ready to do a good job, he faced decrepit work conditions and New Yorkers who blamed him for filthy streets while they dropped trash where they stood. So Leventhal went positive. His Productivity Council and Labor-Management committees forced Sanitation head Norman Steisel to make nice. New trucks were ordered. Koch visited repair depots and transfer stations; Jets tickets and days off were handed out for high performance, and productivity and Project Scorecard numbers crept up, allowing Steisel and Leventhal to begin negotiations over trimming three-man truck crews down to two. Fixing Sanitation didn’t mean cuts; it involved giving workers self-worth, responsibility, and the right tools. In City Hall, Leventhal added analysis of mistakes and problems to the Mayor’s Management Report, lending it heft and accountability, and got Operations a voice on the budget. With Koch offering political cover for any tough choices, he began to move the needle.
Thomas Dyja (New York, New York, New York: Four Decades of Success, Excess, and Transformation (Must-Read American History))