Behavior Speaks Quotes

Forgiveness is not about forgetting. It is about letting go of another person's throat......Forgiveness does not create a relationship. Unless people speak the truth about what they have done and change their mind and behavior, a relationship of trust is not possible. When you forgive someone you certainly release them from judgment, but without true change, no real relationship can be established.........Forgiveness in no way requires that you trust the one you forgive. But should they finally confess and repent, you will discover a miracle in your own heart that allows you to reach out and begin to build between you a bridge of reconciliation.........Forgiveness does not excuse anything.........You may have to declare your forgiveness a hundred times the first day and the second day, but the third day will be less and each day after, until one day you will realize that you have forgiven completely. And then one day you will pray for his wholeness......

And as humans, we’re by-products of our upbringings, victims of our lackluster educational systems, and choosers of our behaviors. In short, the reduction of women to something less than men, and the elevation of men to something more than women, is not biological: it’s cultural. And it starts with two words: pink and blue. Everything skyrockets out of control from there.” Speaking

We have come to a point in time where using common sense, speaking factual truths and asking honest questions have been deemed radical behavior. While in turn, manipulation, thoughtlessness and dishonesty is often rewarded and rules the day.

Rationally speaking, blaming one's behavior on alcohol or drugs is like blaming the ladder by which you descended into a pit, or the staircase that took you down to a cellar, for what you found there.

Speak with caution. Even if someone forgives harsh words you've spoken, they may be too hurt to ever forget them. Don't leave a legacy of pain and regret of things you never should have said.

I never listen to what a person says. I look at what a person does because what they do tells me who they really are.

Cheaters often accuse you of cheating. Liars often accuse you of lying. Insecure people often crumble your security. Behavior speaks... How someone treats you may have nothing to do with you; but can be a reflection of who they are.

To be kind is more important than to be right. Many times, what people need is not a brilliant mind that speaks but a special heart that listens.

Research shows that you don’t actually need to know more to be seen as a leader. Merely by speaking first and speaking often—very extroverted behavior—people come to be seen as El Jefe.

The more deeper you think, the more silent you become. You understand the reasons behind the reason. It may not necessarily mean you are short of words. You however know what ignorance can trigger and how to deal with ignorance and purpose. The timeliness of your word is surely on point.

Dad, Please accept this money to fix the broken window. I’m sure it’s already fixed, considering Lydia’s house pride and her phobia about unconditioned air, but Dear Al, I can’t begin to explain my actions at Lydia’s – I mean yours and Lydia’s house. When I get to Charleston, I never imagined that you would have Dear Dad and Lydia, I apologize to both of you for my irrational behavior. I know it’s all my fault, but if you would have listened to ONE THING I had to say, I might not have Dear Dad’s new family, I hope you’ll all be very happy being blond together. May people speak only in inside voices for the rest of your lives. P.S. Lydia, you wedding dress makes your arms look fat.

What you post online speaks VOLUME about who you really are. POST with intention. REPOST with caution.

Forgiveness does not create a relationship. Unless people speak the truth about what they have done and change their mind and behavior, a relationship of trust is not possible. When you forgive someone you certainly release them from judgment, but without true change, no real relationship can be established.

Be transparent. Let's build a community that allows hard questions and honest conversations so we can stir up transformation in one another.

The ideal organizational environment encourages everyone to observe, collect data, and speak up.

To speak pidgin to a Negro makes him angry, because he himself is a pidgin-nigger-talker. But, I will be told, there is no wish, no intention to anger him. I grant this; but it is just this absence of wish, this lack of interest, this indifference, this automatic manner of classifying him, imprisoning him, primitivizing him, decivilizing him, that makes him angry. If a man who speaks pidgin to a man of color or an Arab does not see anything wrong or evil in such behavior, it is because he has never stopped to think.

HOW CAN I TELL IF A MAN I’M SEEING WILL BECOME ABUSIVE? • He speaks disrespectfully about his former partners. • He is disrespectful toward you. • He does favors for you that you don’t want or puts on such a show of generosity that it makes you uncomfortable. • He is controlling. • He is possessive. • Nothing is ever his fault. • He is self-centered. • He abuses drugs or alcohol. • He pressures you for sex. • He gets serious too quickly about the relationship. • He intimidates you when he’s angry. • He has double standards. • He has negative attitudes toward women. • He treats you differently around other people. • He appears to be attracted to vulnerability. No single one of the warning signs above is a sure sign of an abusive man, with the exception of physical intimidation. Many nonabusive men may exhibit a umber of these behaviors to a limited degree. What, then, should a woman do to protect herself from having a relationship turn abusive? Although there is no foolproof solution, the best plan is: 1. Make it clear to him as soon as possible which behaviors or attitudes are unacceptable to you and that you cannot be in a relationship with him if they continue. 2. If it happens again, stop seeing him for a substantial period of time. Don’t keep seeing him with the warning that this time you “really mean it,” because he will probably interpret that to mean that you don’t. 3. If it happens a third time, or if he switches to other behaviors that are warning flags, chances are great that he has an abuse problem. If you give him too many chances, you are likely to regret it later. Finally, be aware that as an abuser begins his slide into abuse, he believes that you are the one who is changing. His perceptions work this way because he feels so justified in his actions that he can’t imagine the problem might be with him. All he notices is that you don’t seem to be living up to his image of the perfect, all-giving, deferential woman.

Ants shape each other’s behavior by exchanging chemicals. We do it by standing in front of each other, peering into each other’s eyes, waving our hands and emitting strange sounds from our mouths. Human-to-human

Adam was told to name the animals. Adam studied each kind and gave them a name based on his observations. Every animal “kind” has some behavior or characteristic that is unique to that animal type. When you know the Hebrew name for an animal, you get a peek at how a perfect man, speaking a perfect language, understood that perfect animal.

Unlike criticism, contempt is particularly toxic because it assumes a moral superiority in the speaker. Contempt is often directed at people who have been excluded from a group or declared unworthy of its benefits. Contempt is often used by governments to provide rhetorical cover for torture or abuse. Contempt is one of four behaviors that, statistically, can predict divorce in married couples. People who speak with contempt for one another will probably not remain united for long. The

You who come after me, scribbling these Annals, by now realize that I shy off portraying the whole truth about our band of blackguards. You know they are vicious, violent, and ignorant. They are complete barbarians, living out their cruelest fantasies, their behavior tempered only by the presence of a few decent men. I do not often show that side because these men are my brethren, my family, and I was taught young not to speak ill of kin. The old lessons die hardest.

Behavior speaks... I need not listen to someone's apology; I'll watch for it. I've learned not to let someone's words blind me from their behavior.

Stay alert! Don’t let someone’s words blind you from their behavior... They can say all the right things, they can make you feel things you've never felt before, but don't be fooled; their actions will reveal their true character, desires, and priorities. Behavior speaks; pay attention to what it tells you. Behavior is math; pay attention to what it reveals.

If we weren’t trying to control whether a person liked us or his or her reaction to us, what would we do differently? If we weren’t trying to control the course of a relationship, what would we do differently? If we weren’t trying to control another person’s behavior, how would we think, feel, speak, and behave differently than we do now? What haven’t we been letting ourselves do while hoping that self-denial would influence a particular situation or person? Are there some things we’ve been doing that we’d stop? How would we treat ourselves differently? Would we let ourselves enjoy life more and feel better right now? Would we stop feeling so bad? Would we treat ourselves better? If we weren’t trying to control, what would we do differently? Make a list, then do it.

Though I normally approve of plain speaking, as you know, I would suggest that as part of your good behavior, you refer to the king as 'his grace' or even simply 'the king' instead of 'that creature,' by the way.

Entomologist Dr. Ovid Byron speaking to television journalist, Tina, who says, re: global warming, "Scientists of course are in disagreement about whether this is happening and whether humans have a role." He replies: "The Arctic is genuinely collapsing. Scientists used to call these things the canary in the mine. What they say now is, The canary is dead. We are at the top of Niagara Falls, Tina, in a canoe. There is an image for your viewers. We got here by drifting, but we cannot turn around for a lazy paddle back when you finally stop pissing around. We have arrived at the point of an audible roar. Does it strike you as a good time to debate the existence of the falls?

89th: Speak not evil of the absent, for it is unjust.

You are responsible for everything you TWEET and RETWEET.

Whether we are speaking of a flower or an oak tree, of an earthworm or a beautiful bird, of an ape or a person, we will do well, I believe, to recognize that life is an active process, not a passive one. Whether the stimulus arises from within or without, whether the environment is favorable or unfavorable, the behaviors of an organism can be counted on to be in the direction of maintaining, enhancing, and reproducing itself. This is the very nature of the process we call life. This tendency is operative at all times. Indeed, only the presence or absence of this total directional process enables us to tell whether a given organism is alive or dead. The actualizing tendency can, of course, be thwarted or warped, but it cannot be destroyed without destroying the organism. I remember that in my boyhood, the bin in which we stored our winter's supply of potatoes was in the basement, several feet below a small window. The conditions were unfavorable, but the potatoes would begin to sprout—pale white sprouts, so unlike the healthy green shoots they sent up when planted in the soil in the spring. But these sad, spindly sprouts would grow 2 or 3 feet in length as they reached toward the distant light of the window. The sprouts were, in their bizarre, futile growth, a sort of desperate expression of the directional tendency I have been describing. They would never become plants, never mature, never fulfill their real potential. But under the most adverse circumstances, they were striving to become. Life would not give up, even if it could not flourish. In dealing with clients whose lives have been terribly warped, in working with men and women on the back wards of state hospitals, I often think of those potato sprouts. So unfavorable have been the conditions in which these people have developed that their lives often seem abnormal, twisted, scarcely human. Yet, the directional tendency in them can be trusted. The clue to understanding their behavior is that they are striving, in the only ways that they perceive as available to them, to move toward growth, toward becoming. To healthy persons, the results may seem bizarre and futile, but they are life's desperate attempt to become itself. This potent constructive tendency is an underlying basis of the person-centered approach.

Speak with your words and your message can be distorted... Speak with your actions and you'll leave no doubt.

People remember us, think of us, and speak of us for how we make them feel.

Speak graciously to young men as you would to your brothers.

Actions prove who someone is; words just prove who they want to be. If you want to know your true value in someone’s life, mute their words and watch their behavior.

Being assertive is understanding that you can’t control what others may do, but you can control your own behavior.

Narcissists do show a lack of concern for others, but they are equally insensitive to their own true needs. Often their behavior is self-destructive. Moreover, when we speak of narcissists’ “self” love, we need to make a distinction. Narcissism denotes an investment in one’s image as opposed to one’s self. Narcissists love their image, not their real self. They have a poor sense of self; they are not self-directed. Instead, their activities are directed toward the enhancement of their image, often at the expense of the self.

as Jazaieri observes, “There’s no empirical evidence to suggest that beating ourselves up will actually help us change our behavior; in fact, some data suggests that this type of criticism can move us away from our goals rather than towards them.” Conversely, the more gently we speak to ourselves, the more we’ll do the same for others. So the next time you hear that harsh internal voice, pause, take a breath—and try again. Speak to yourself with the same tenderness you’d extend to a beloved child—literally using the same terms of endearment and amount of reassurance that you’d shower on an adorable three-year-old.

Humans are easy to read, because what they’re not saying speaks volumes.

The only path I am asked to monitor is my own. I resist all temptation today to judge how I think others should behave. I cannot know the deeper forces at work within anyone’s heart. My deliverance comes from accepting all people, not judging or controlling them. I pray that when I am tempted to speak or act without charity, that God’s spirit will correct my thoughts. I pray to be an instrument of love by which people are reminded of their innocence, not an instrument of blame that reminds them of their guilt. I do this for my own sake, that I too might be released from feelings of guilt that would otherwise bind me. It is not my job to monitor anyone’s journey, to know what’s right or wrong for others, or to try to control their behavior. My salvation lies in deep acceptance of people exactly as they are, that I might know the inner peace that such acceptance brings. Amen.

Ninety-six per cent of juvenile prostitutes are fugitives from abusive domestic situations; 66 per cent began working before they turned 16. (Prostitution is their only perceived means of survival.) Millions of children work as prostitutes around the world. A third are male. One study revealed that over 50 per cent of prostitutes are the children of alcoholics or substance abusers, and 90 per cent are deflowered through incest or rape. Ninety-one per cent of prostitutes do not speak of the abuse. (The truth of life is told through the language of behavior.) Abused children suffer Post-Traumatic Stress Disorder, guilt, self-destructive impulses, suspicion, fear. Seventy-five per cent of prostitutes attempt suicide. (Imagine their scrapbook of memories.)

The more deeper you think, the more silence you become. You understand the reasons behind the reason. It may not necessarily mean you are short of words. You however know what ignorance can trigger and how to deal with ignorance and purpose. The timeliness of your word is surely on point

I mention all this to make the point that if you were designing an organism to look after life in our lonely cosmos, to monitor where it is going and keep a record of where it has been, you wouldn't choose human beings for the job. But here's an extremely salient point: we have been chosen, by fate or Providence or whatever you wish to call it. It's an unnerving thought that we may be living the universe's supreme achievement and its worst nightmare simultaneously. Because we are so remarkably careless about looking after things, both when alive and when not, we have no idea-- really none at all-- about how many things have died off permanently, or may soon, or may never, and what role we have played in any part of the process. In 1979, in the book The Sinking Ark, the author Norman Myers suggested that human activities were causing about two extinctions a week on the planet. By the early 1990s he had raised the figure to about some six hundred per week. (That's extinctions of all types-- plants, insects, and so on as well as animals.) Others have put the figure ever higher-- to well over a thousand a week. A United Nations report of 1995, on the other hand, put the total number of known extinctions in the last four hundred years at slightly under 500 for animals and slightly over 650 for plants-- while allowing that this was "almost certainly an underestimate," particularly with regard to tropical species. A few interpreters think most extinction figures are grossly inflated. The fact is, we don't know. Don't have any idea. We don't know when we started doing many of the things we've done. We don't know what we are doing right now or how our present actions will affect the future. What we do know is that there is only one planet to do it on, and only one species of being capable of making a considered difference. Edward O. Wilson expressed it with unimprovable brevity in The Diversity of Life: "One planet, one experiment." If this book has a lesson, it is that we are awfully lucky to be here-- and by "we" i mean every living thing. To attain any kind of life in this universe of ours appears to be quite an achievement. As humans we are doubly lucky, of course: We enjoy not only the privilege of existence but also the singular ability to appreciate it and even, in a multitude of ways, to make it better. It is a talent we have only barely begun to grasp. We have arrived at this position of eminence in a stunningly short time. Behaviorally modern human beings-- that is, people who can speak and make art and organize complex activities-- have existed for only about 0.0001 percent of Earth's history. But surviving for even that little while has required a nearly endless string of good fortune. We really are at the beginning of it all. The trick, of course, is to make sure we never find the end. And that, almost certainly, will require a good deal more than lucky breaks.

The old, been-around-forever, profitless formula is: Sales – Expenses = Profit The new, Profit First Formula is: Sales – Profit = Expenses The math in both formulas is the same. Logically, nothing has changed. But Profit First speaks to human behavior—it accounts for the regular Joes of the world, like me,

The New Testament’s vision of Christian behavior has to do, not with struggling to keep a bunch of ancient and apparently arbitrary rules, nor with “going with the flow” or “doing what comes naturally”, but with the learning of the language, in the present, which will equip us to speak it fluently in God’s new world.

Earlier in this book I noted that one of my favorite sayings is “You get what you tolerate.” This applies in spades to your relationships. Failing to speak up about something carries the implication that you are OK with it—that you are prepared to continue tolerating it. As a companion saying goes, “Silence means consent.” If you tolerate snide or offensive remarks from your boss or colleague, the remarks will continue. If you tolerate your spouse’s lack of consideration for your feelings, it will continue. If you tolerate the disregard of people who regularly turn up late for meetings or social engagements, they will continue to keep you cooling your heels. If you tolerate your child’s lack of respect, you will continue to get no respect. Each time you tolerate a behavior, you are subtly teaching that person that it is OK to treat you that way.

How easy it is for people to become trapped in their conceptual prisons. The human mind, in its desire to know, understand, and control, mistakes its opinions and viewpoints for the truth. It says: this is how it is. You have to be larger than thought to realize that however you interpret “your life” or someone else's life or behavior, however you judge any situation, it is no more than a viewpoint, one of many possible perspectives. It is no more than a bundle of thoughts. But reality is one unified whole, in which all things are interwoven, where nothing exists in and by itself. Thinking fragments reality — it cuts it up into conceptual bits and pieces. The thinking mind is a useful and powerful tool, but it is also very limiting when it takes over your life completely, when you don't realize that it is only a small aspect of the consciousness that you are.

Talking to oneself is a recognized means to learn, in fact, self-speak may be the seed concept behind human consciousness. Private conversation that we hold with ourselves might represent the preeminent means to provoke the speaker into thinking (a form of cognitive auto-stimulation), modify behavior, and perhaps even amend the functional architecture of the plastic human brain. Writing out our private talks with oneself enables a person to “see” what they think, a process that invites reflection, ongoing thoughtful discourse with the self, and refinement of our thinking patterns and beliefs. Internal sotto voice conversations with our private-self provide several advantages, but most people find it difficult to maintain self-speak for an extended period. Internal dialogue must compete with external distractions. Writing allows a person to resume a personal dialogue where they left off before interrupted by outside stimuli. A written disquisition also provides a permanent record that a person can examine, amend, supplement, update, or reject.

Women may come to the recovery process to "fix" their relationships, but what they end up learning is how to rescue and restore themselves. Many women believe, and you may too, that they need to speak and act differently so their partner behaves more favorably toward them. If your partner blames you for what "you made him do to you," over time you will end up blaming yourself. Your task is to realize that you are not responsible for his abusive behavior. Women tend to work hard to avoid being hurt or to seop their partners from abusing them, but they aren't successful. You cannot make your partner abuse you and you can't make him not abuse you. These are his choices and his alone. The task is to refocus on yourself and your recovery.

Whatever your present circumstances, my sincere prayer is that this book may help you to do the following: Believe and experience daily God's infinite love for you. Hear when God is speaking to you. Identify God's unmistakable activity in your life. Believe Him to be and to do everything He promises. Adjust your beliefs, character, and behavior to Him and His ways. Identify a direction He is taking in your life, and recognize what He wants to do through you. Know clearly how to respond to what He shows you. Experience God doing through you what only He can do.

WHEN GOD IS A DRUG—RELIGIOUS ADDICTION Mood alteration is an ingredient of compulsive/addictive behavior. Addiction has been described as “a pathological relationship to any mood-altering experience that has life-damaging consequences.” Toxic shame has been suggested as the core and fuel of all addiction. Religious addiction is rooted in toxic shame, which can be readily mood-altered through various religious behaviors. One can get feelings of righteousness through any form of worship. One can fast, pray, meditate, serve others, go through sacramental rituals, speak in tongues, be slain by the Holy Spirit, quote the Bible, read Bible passages, or say the name of Yahweh or Jesus. Any of these can be a mood-altering experience. If one is toxically shamed, such an experience can be immensely rewarding. The disciples of any religious system can say we are good and others, those not like us, the sinners, are bad. This can be exhilarating to the souls of toxically shamed people.

So it was all like, Caroline continues to have behavioral problems. She struggling a lot with anger and frustration over not being able to speak (we are frustrated about these things, too, of course, but we have more socially acceptable ways of dealing with our anger). Gus has taken to calling Caroline HULK SMASH, which resonates with the doctors. There's nothing easy about this for any of us. but you take your humor where you can get it. Hoping to go home on Thursday. We'll let you know...

So, if you feel pure anger inside because of your past, that is a good thing. Welcome it. Far better to feel it than to have it express itself in destructive behavior like addictions or obsessive thinking. Those are perverted forms of expression. The first step in therapeutic healing is to address the anger in pure form as the energy-in-motion that it is. Do not be afraid of the power of your anger. “If you let anger speak through your body, at some point it will be released and you will find deep grief

Girls and women, in their new, particular unfolding, will only in passing imitate men's behavior and misbehavior and follow in male professions. Once the uncertainty of such transitions is over it will emerge that women have only passed through the spectrum and the variety of those (often laughable) disguises in order to purify their truest natures from the distorting influences of the other sex. Women, in whom life abides and dwells more immediately, more fruitfully and more trustingly, are bound to have ripened more thoroughly, become more human human beings, than a man, who is all too light and has not been pulled down beneath the surface of life by the weight of a bodily fruit and who, in his arrogance and impatience, undervalues what he thinks he loves. This humanity which inhabits woman, brought to term in pain and humiliation, will, once she has shrugged off the conventions of mere femininity through the transformations of her outward status, come clearly to light, and men, who today do not yet feel it approaching, will be taken by surprise and struck down by it. One day (there are already reliable signs which speak for it and which begin to spread their light, especially in the northern countries), one day there will be girls and women whose name will no longer just signify the opposite of the male but something in their own right, something which does not make one think of any supplement or limit but only of life and existence: the female human being. This step forward (at first right against the will of the men who are left behind) will transform the experience of love, which is now full of error, alter its root and branch, reshape it into a relation between two human beings and no longer between man and woman. And this more human form of love (which will be performed in infinitely gentle and considerate fashion, true and clear in its creating of bonds and dissolving of them) will resemble the one we are struggling and toiling to prepare the way for, the love that consists in two solitudes protecting, defining and welcoming one another.

I was a timid child. For all that, I am sure I was also obstinate, as children are. I am sure that Mother spoiled me too, but I cannot believe I was particularly difficult to manage; I cannot believe that a kindly word, a quiet taking by the hand, a friendly look, could not have got me to do anything that was wanted of me. Now you are, after all, basically a charitable and kindhearted person (what follows will not be in contradiction to this, I am speaking only of the impression you made on the child), but not every child has the endurance and fearlessness to go on searching until it comes to the kindliness that lies beneath the surface. You can treat a child only in the way you yourself are constituted, with vigor, noise, and hot temper, and in this case such behavior seemed to you to be also most appropriate because you wanted to bring me up to be a strong, brave boy.

The role of dominance and submission in human sexuality cannot be overstated. Our survey suggests that the majority (over 50%) of humans are very aroused by either acting out or witnessing dominance or submission. But it gets crazier than that: While 45% of women taking our survey said they found the naked male form to be very arousing and 48% said they found the sight of a penis to very arousing, a heftier 53% said they found their partner acting dominant in a sexual context to be very arousing. Dominance is literally more likely to be very arousing to the average female than naked men or penises. To say: “Dominance and submission are tied to human arousal patterns” is more of an understatement than saying: “Penises are tied to human arousal patterns.” We have a delectable theory about what is going on here: If you look at all the emotional states that frequently get tied to arousal pathways, the vast majority of them seem to be proxies for behaviors that would have been associated with our pre-human ancestors’ and early humans’ dominance and submission displays. For example, things like humiliation, being taken advantage of, chains, being used, being useful, being constrained, a lack of freedom, being prey, and a lack of free will may all have been concepts and emotions important in early human submission displays. We posit that most of the time when a human is turned on by a strange emotional concept—being bound for instance—their brain is just using that concept as a proxy for a pre-human submission display and lighting up the neural pathways associated with it, creating a situation in which it looks like a large number of random emotional states are turning humans on, when in reality they all boil down to just a fuzzy outline of dominance and submission. Heck, speaking of binding as a submission display, there were similar ritualized submission displays in the early middle ages, in which a vassal would present their hands clasped in front of their lord and allow the lord to hold their clasped hands in a way that rendered them unable to unclasp them (this submission display to one’s lord is where the symbolism of the Christian kneeling and hands together during prayer ritual comes from). We suspect the concept of binding and defenselessness have played important roles in human submission displays well into pre-history. Should all this be the case, why on earth have our brains been hardwired to bind (hehe) our recognition of dominance and submission displays to our sexual arousal systems?!?

Biologically speaking, feeling good plays an important role as part of our survival machine. Our brains use it to drive survival behaviors that do not relate to immediate threats. To achieve that, our brains flood our bodies with serotonin, oxytocin, and other feel-good chemicals during acts they want to encourage us to do more often.

The children of the Fulcrum are all different: different ages, different colors, different shapes. Some speak Sanze-mat with different accents, having originated from different parts of the world. One girl has sharp teeth because it is her race's custom to file them; another boy has no penis, though he stuffs a sock into his underwear after every shower; another girl has rarely had regular meals and wolfs down every one like she's still starving. (The instructors keep finding food hidden in and around her bed. They make her eat it, all of it, in front of them, even if it makes her sick.) One cannot reasonably expect sameness out of so much difference, and it makes no sense for Damaya to be judged by the behavior of children who share nothing save the curse of orogeny with her.

Police officers are well known for their aggressive behaviors, search "Police Officer Angry Aggression Theory". I can speak from personal experience that they do cover up for each other and target individuals that they have a vendetta on. Police Internal Affairs is just an extension of the cover up machine, they uphold very few complaints.

I know what coming back to America from a war zone is like because I’ve done it so many times. First, there’s a kind of shock at the comfort and affluence that we enjoy, but that is followed by the dismal realization that we live in a society that is basically at war with itself. People speak with incredible contempt about, depending on their views: the rich, the poor, the educated, the foreign born, the President, or the entire US government. It is a level of contempt that is usually reserved for enemies in wartime except that now it is applied to our fellow citizens. Unlike criticism, contempt is particularly toxic because it assumes a moral superiority in the speaker. Contempt is often directed at people who have been excluded from a group or declared unworthy its benefits. Contempt is often used by governments to provide rhetorical cover for torture or abuse. Contempt is one of four behaviors that, statistically, can predict divorce in married couples. People who speak with contempt for one another will probably not remain united for long.

Maybe awful things is how God speaks to us, Vernon thought, trudging up the lightless tunnel. Maybe folks don’t trust in good things no more. Maybe awful things is all God’s got to remind us he’s alive. Maybe war is God come to life in men. Vernon pushed on toward the light of day. He stepped out onto the ledge and into the heat, and it felt like leaving a theater after the matinee had shown a sad film, the glare of sunshine after the darkness far too real to suffer.

The vastly different sentences afforded drunk drivers and drug offenders speaks volumes regarding who is viewed as disposable—someone to be purged from the body politic—and who is not. Drunk drivers are predominantly white and male. White men comprised 78 percent of the arrests for this offense in 1990 when new mandatory minimums governing drunk driving were being adopted.65 They are generally charged with misdemeanors and typically receive sentences involving fines, license suspension, and community service. Although drunk driving carries a far greater risk of violent death than the use or sale of illegal drugs, the societal response to drunk drivers has generally emphasized keeping the person functional and in society, while attempting to respond to the dangerous behavior through treatment and counseling.66 People charged with drug offenses, though, are disproportionately poor people of color. They are typically charged with felonies and sentenced to prison.

Natural selection,” in the Darwinian sense, could not explain the miraculous coincidence of imitative aspect and imitative behavior, nor could one appeal to the theory of “the struggle for life” when a protective device was carried to a point of mimetic subtlety, exuberance, and luxury far in excess of a predator’s power of appreciation. I discovered in nature the nonutilitarian delights that I sought in art. Both were a form of magic, both were a game of intricate enchantment and deception.

Positively, the delinquent behavior seems to speak clearly enough. It asks for what we can’t give, but it is in this direction we must go. It asks for manly opportunities to work, make a little money, and have self-esteem; to have some space to bang around in, that is not always somebody’s property; to have better schools to open for them horizons of interest; to have more and better sex without fear or shame; to share somehow in the symbolic goods (like the cars) that are made so much of; to have a community and a country to be loyal to; to claim attention and have a voice. These are not outlandish demands. Certainly they cannot be satisfied directly in our present system; they are baffling. That is why the problem is baffling, and the final recourse is to a curfew, to ordinances against carrying knives, to threatening the parents, to reformatories with newfangled names, and to 1,100 more police on the street.

The system does not and cannot exist to satisfy human needs. Instead, it is human behavior that has to be modified to fit the needs of the system. This has nothing to do with the political or social ideology that may pretend to guide the technological system... the system is guided not by ideology but by technical necessity. Of course the system does satisfy many human needs, but generally speaking it does this only to the extent that it is to the advantage of the system to do it. It is the needs of the system that are paramount, not those of the human being.

You Can’t Tell Everybody One of the saddest realities we must face about life is that everybody is not going to be happy when we prosper. People haters can’t stand your dreaming of a better life, despise your happiness, turn their nose up at you because you take extra care in your speech and appearance. They get angry when you find a better job or a new love. They stop speaking to you when you give up negative behaviors.

A veteran, calm and assured, he pauses for a well-measured moment in the doorway of the office and then, boldly, clearly, with the subtly modulated British intonation which his public demands of him, speaks his opening line, 'Good morning!' And the three secretaries - each of them a charming and accomplished actress in her own chosen style - recognise him instantly, without even a flicker of doubt, and reply 'Good morning' to him. (There is something religious here, like responses in church; a reaffirmation of faith in the basic American dogma, that it is, always, a Good Morning. Good, despite the Russians and their rockets, and all the ills and worries of the flesh. For of course we know, don't we, that the Russians and the worries are not real? They can be unsought and made to vanish. And therefore the morning can ve made to be good. Very well then, it is good.

The 'Many-Worlds Interpretation of Quantum Mechanics' speaks to possibility and it speaks to opportunity. By appreciating its existence and adopting the paradigm of its existence, we start to realize that our future has infinite potentiality, and we realize that the 'Ideal Parallel World' of our dreams already exists along one path of our potential future; therefore our behaviors in the present can guide us to that 'Ideal Parallel World.

Speaking truth to bullshit and practicing civility start with knowing ourselves and knowing the behaviors and issues that both push into our own BS or get in the way of being civil. If we go back to BRAVING and our trust checklist, these situations require a keen eye on: 1. Boundaries. What’s okay in a discussion and what’s not? How do you set a boundary when you realize you’re knee-deep in BS? 2. Reliability. Bullshitting is the abandonment of reliability. It’s hard to trust or be trusted when we BS too often. 3. Accountability. How do we hold ourself and others accountable for less BS and more honest debate? Less off-loading of emotion and more civility? 4. Vault. Civility honors confidentiality. BS ignores truth and opens the door to violations of confidentiality. 5. Integrity. How do we stay in our integrity when confronted with BS, and how do we stop in the midst of our own emotional moment to say, “You know what, I’m not sure this conversation is productive” or “I need to learn more about this issue”? 6. Nonjudgment. How do we stay out of judgment toward ourselves when the right thing to do is say, “I actually don’t know much about this. Tell me what you know and why it’s important to you.” How do we not go into “winner/loser” mode and instead see an opportunity for connection when someone says to us, “I don’t know anything about that issue”? 7. Generosity. What’s the most generous assumption we can make about the people around us? What boundaries have to be in place for us to be kinder and more tolerant? I know that the practice of speaking truth to bullshit while being civil feels like a paradox, but both are profoundly important parts of true belonging.

You became conscious of precisely what you unconsciously intended to say only when you said it. You modify your speech depending on wether you are talking to child, a colleague, a student, or a dean. Not consiously, most probably. Paradoxically, speech is usually considered the case of conscious behavior - behavior for which we hold people responsoble. Certainly, it require consciousness: you cannot have a conversation while in deep sleep or in coma. Nevertheless, the activities that organize your speech output are not conscious activities. Speaking is a highly skilled business, relyling on uncounscious knowledge of precisely what to say and how.

Why is your HOW message today more timely than ever? All progress now depends on How. We have entered the Era of Behavior. Of course our behavior has always mattered, but in today’s world, it matters more than ever and in ways it never has before. We live in a more connected and interdependent world. Yet we tend to speak about the world in amoral terms. The single most profound implication of an increasingly interconnected world is that it has rendered us ethically, if not morally, interdependent.

Quick Review of Core Behavior Patterns Reds are quick and more than happy to take command if needed. They make things happen. However, when they get going, they become control freaks and can be hopeless to deal with. And they repeatedly trample on people’s toes. Yellows can be amusing, creative, and elevate the mood regardless of who they’re with. However, when they are given unlimited space, they will consume all the oxygen in the room, they won’t allow anyone into a conversation, and their stories will reflect reality less and less. The friendly Greens are easy to hang out with because they are so pleasant and genuinely care for others. Unfortunately, they can be too wishy-washy and unclear. Anyone who never takes a stand eventually becomes difficult to handle. You don’t know where they really stand, and indecision kills the energy in other people. The analytical Blues are calm, levelheaded, and think before they speak. Their ability to keep a cool head is undoubtedly an enviable quality for all who aren’t capable of doing that. However, Blues’ critical thinking can easily turn to suspicion and questioning those around them. Everything can become suspect and sinister.

We are a couple of messy bisexuals.” “Speak for yourself. I didn’t cheat on anyone. You’re a messy bisexual. I’m an untidy queer.” “I’m sorry that you’re stuck here in my attic with my bullshit.” “Your attic is fine. Your bullshit is fine. But you know, Lee, what you did to Vincent… it’s everything people say is shitty about us. That we can’t make up our minds. That we can’t be with one person. That we cheat.” “That’s not fair,” I say. I’m not trying to defend what I’ve done, but I also don’t think I should be expected to model ideal bisexual behavior—whatever that is—at all times. When straight people cheat, they aren’t failing the whole straight population. They are just failing one person.

But what did it matter what momins of the community said when they picked apart the behavior of her son? What was a believer meant to be like when all their rituals and practices were stripped away? Amar was kind. If one of his sisters came home carrying heavy textbooks, he rose to help them before they even asked. He was generous. He had very little of his own money but still he would bring home the coffee drinks Huda or Hadia liked, or a bag of cherries for Layla come cherry season, or a candle with a floral scent. Layla gossiped sometimes, everyone did, but she had never heard her son speak ill of anyone. Once when she spoke of someone from their community, he said to her, “You don’t know that, Mumma, don’t say that if you don’t fully know it.” Her heart had swelled. How her son was good in a way that she wasn’t, in a way that could instruct her. Layla had begun to think lately that there was no real way to quantify the goodness of a person—that religion gave templates and guidelines but there were ways it missed the mark entirely. And everything a momin should be in his heart, Amar was.

The more different someone seems from us, the more unreal they may feel to us. We can too easily ignore or dismiss people when they are of a different race or religion, when they come from a different socioeconomic “class.” Assessing them as either superior or inferior, better or worse, important or unimportant, we distance ourselves. Fixating on appearances—their looks, behavior, ways of speaking—we peg them as certain types. They are HIV positive or an alcoholic, a leftist or fundamentalist, a criminal or power monger, a feminist or do-gooder. Sometimes our typecasting has more to do with temperament—the person is boring or narcissistic, needy or pushy, anxious or depressed. Whether extreme or subtle, typing others makes the real human invisible to our eyes and closes our heart.

I suspect that you cannot recall any truly significant action in your life that wasn’t governed by two very simple rules: staying away from something that would feed bad, or trying to accomplish something that would feel good. This law of approach and avoidance dictates most of human and animal behavior from a very early age. The forces that implement this law are positive and negative emotions. Emotions make us do things, as the name suggests (remove the first letter from the word). They motivate our remarkable achievements, incite us to try again when we fail, keep us safe from potential harm, urge us to accomplish rewarding and beneficial outcomes, and compel us to cultivate social and romantic relationships. In short, emotions in appropriate amounts make life worth living. They offer a healthy and vital existence, psychologically and biologically speaking. Take them away, and you face a sterile existence with no highs or lows to speak of. Emotionless, you will simply exist, rather than live.

There is a theory about human behavior called the 10-80-10 principle. I speak of it often when I talk to corporate groups or business leaders. It is the best strategy I know for getting the most out of your team. Think of your team or your organization as a big circle. At the very center of it, the nucleus, are the top 10 percenters, people who give all they've got all the time, who are the essence of self-discipline, self-respect, and the relentless persuit of improvement. They are the elite- the most powerful component of any organization. They are the people I love to coach. Outside the nucleus are the 80 percenters. They are the majority- people who go to work, do a good job, and are relatively reliable. The 80 percenters are for the most part trustworthy and dutiful, but they simply don't have the drive and the unbending will that the nucleus guys do. They just don't burn as hot. The final 10 percenters are uninterested or defiant. They are on the periphery, mostly just coasting through life, not caring about reaching their potential or honoring the gifts they've been given. They are coach killers. The leadership challenge is to move as many of the 80 percenters into the nucleus as you can.

Claiming to be a victim gives people perverse authority. Subjective experience becomes key: 'I am a sexual abuse victim. I am allowed to speak on this. You are not because you have never experienced what it is like to be...'. Victim status can buy special privileges and gives the green light to brand opposing views or even mild criticisms as tantamount to hate speech. So councils, who have become chief cheerleaders for policing subjective complaints, define hate speech as including 'any behavior, verbal abuse or insults, offensive leaflets, posters, gestures as perceived by the victim or any other person as being motivated by hostility, prejudice or hatred'. This effectively incites 'victims' to shout offense and expect a clamp-down. Equally chilling, if a victim aggressively accuses you of offense, it is dangerous to argue back, or even to request that they should stop being so hostile, should you be accused of 'tone policing', a new rule that dictates: '[Y]ou can never question the efficacy of anger ... when voiced by a person from a marginalized background'. No wonder people are queueing up to self-identify into any number of victim camps: you can get your voice heard loudly, close down debate and threaten critics.

A good marketer can sell practically anything to anyone. Tobacco is literally dried, decaying vegetable matter that you light on fire and inhale, breathing horrid-tasting, toxic fumes into your lungs.121 At one point marketers promoted smoking as a status symbol and claimed it had health benefits. Once you give it a try, the addictive nature of the drug kicks in, and the agency’s job becomes much easier. If they can get you hooked, the product will sell itself. Since the product is actually poison, advertisers need to overcome your instinctual aversion. That’s a big hill for alcohol advertisements to climb, which is why the absolute best marketing firms on the globe, firms with psychologists and human behavior specialists on staff, are hired to create the ads. These marketers know that the most effective sale is an emotional sale, one that plays on your deepest fears, your ultimate concerns. Alcohol advertisements sell an end to loneliness, claiming that drinking provides friendship and romance. They appeal to your need for freedom by saying drinking will make you unique, brave, bold, or courageous. They promise fulfillment, satisfaction, and happiness. All these messages speak to your conscious and unconscious minds.

To begin with, there is an almost compulsive promiscuity associated with homosexual behavior. 75% of homosexual men have more than 100 sexual partners during their lifetime. More than half of these partners are strangers. Only 8% of homosexual men and 7% of homosexual women ever have relationships lasting more than three years. Nobody knows the reason for this strange, obsessive promiscuity. It may be that homosexuals are trying to satisfy a deep psychological need by sexual encounters, and it just is not fulfilling. Male homosexuals average over 20 partners a year. According to Dr. Schmidt, The number of homosexual men who experience anything like lifelong fidelity becomes, statistically speaking, almost meaningless. Promiscuity among homosexual men is not a mere stereotype, and it is not merely the majority experience—it is virtually the only experience. Lifelong faithfulness is almost non-existent in the homosexual experience. Associated with this compulsive promiscuity is widespread drug use by homosexuals to heighten their sexual experiences. Homosexuals in general are three times as likely to be problem drinkers as the general population. Studies show that 47% of male homosexuals have a history of alcohol abuse and 51% have a history of drug abuse. There is a direct correlation between the number of partners and the amount of drugs consumed. Moreover, according to Schmidt, “There is overwhelming evidence that certain mental disorders occur with much higher frequency among homosexuals.” For example, 40% of homosexual men have a history of major depression. That compares with only 3% for men in general. Similarly 37% of female homosexuals have a history of depression. This leads in turn to heightened suicide rates. Homosexuals are three times as likely to contemplate suicide as the general population. In fact homosexual men have an attempted suicide rate six times that of heterosexual men, and homosexual women attempt suicide twice as often as heterosexual women. Nor are depression and suicide the only problems. Studies show that homosexuals are much more likely to be pedophiles than heterosexual men. Whatever the causes of these disorders, the fact remains that anyone contemplating a homosexual lifestyle should have no illusions about what he is getting into. Another well-kept secret is how physically dangerous homosexual behavior is.

The assumption that humans exist within an essentially impermanent universe, taken as an operational precept, demands that the intellect become a totally aware balancing instrument. But the intellect cannot react thus without involving the entire organism. Such an organism may be recognized by its burning, driving behavior. And thus it is with a society treated as organism. But here we encounter an old inertia. Societies move to the goading of ancient, reactive impulses. They demand permanence. Any attempt to display the universe of impermanence arouses rejection patterns, fear, anger, and despair. Then how do we explain the acceptance of prescience? Simply: the giver of prescient visions, because he speaks of an absolute (permanent) realization, may be greeted with joy by humankind even while predicting the most dire events. —THE BOOK OF LETO AFTER HARQ AL-ADA

There's a reason for everything. Every human behaviour, every human thought, every human emotion, every human reaction - doesn't matter what it looks like on the outside - reflects a desire to be loved or to love. And as Marshall Rosenberg who teaches Non-Violent Communication said "very often we make these communications..." he calls it a "the tragic communication of a need". So that it doesn't matter how people behave or speak, underneath it there is a basic human need. That human need was at some point frustrated in their early development. And that person has been all their life trying to have that need met, doesn't matter how they behaved. Even if they behaved in the most agressive and inhuman and obnoxious fashion, there's always a reason for it. So that means when somebody comes for help, then you have to see that need and that real human being underneath the words and underneath the behavior. In other words, you have to see the person more clearly than they see themselves. Not so that you can deliver your opinion to them and have them accept it, but so that you can mirror them back to their true selves.

But even as I said that, I didn’t believe it. Neither did Ruth. “I don’t think so. I think her behavior suggests she is quite damaged—lacking in empathy and integrity and just plain kindness—all the qualities you brim with.” I shook my head. “That’s not true.” “It is true, Theo.” Ruth hesitated. “Don’t you think perhaps you’ve been here before?” “With Kathy?” Ruth shook her head. “I don’t mean that. I mean with your parents. When you were younger. If there’s a childhood dynamic here you might be replaying.” “No.” I suddenly felt irritated. “What’s happening with Kathy has got nothing to do with my childhood.” “Oh, really?” Ruth sounded disbelieving. “Trying to please someone unpredictable, someone emotionally unavailable, uncaring, unkind—trying to keep them happy, win their love—is this not an old story, Theo? A familiar story?” I clenched my fist and didn’t speak. Ruth went on hesitantly, “I know how sad you feel. But I want you to consider the possibility that you felt this sadness long before you met Kathy. It’s a sadness you’ve been carrying around for many years. You know, Theo, one of the hardest things to admit is that we weren’t loved when we needed it most. It’s a terrible feeling, the pain of not being loved.

So with awakening, the stakes go up. The more awake we get, the higher the stakes get. I remember when I was staying at a Buddhist monastery for a while. The abbess there, a wonderful woman, talked about this process of awakening as climbing a ladder. With each step you go, you have less and less tendency to look down. You have less tendency to act in ways you know aren’t true or to speak in ways you know aren’t true or do things you know aren’t coming from truth. You start to realize that the consequences have become greater; the more awake we get, the greater the consequences are. Finally, the consequences of acting outside of truth become immense; the slightest action or behavior that’s not in accordance with the truth can be unbearable to us.

The argument that “people now have more freedom than ever” is based on the fact that we are allowed to do almost anything we please as long as it has no practical consequences. See ISAIF, §72. Where our actions have practical consequences that may be of concern to the system (and few important practical consequences are not of concern to the system), our behavior, generally speaking, is closely regulated. Examples: We can believe in any religion we like, have sex with any consenting adult partner, take a plane to China or Timbuktu, have the shape of our nose changed, choose any from a huge variety of books, movies, musical recordings, etc., etc., etc. But these choices normally have no important practical consequences. Moreover, they do not require any serious effort on our part. We don’t change the shape of our own nose, we pay a surgeon to do it for us. We don’t go to China or Timbuktu under our own power, we pay someone to fly us there. On the other hand, within our own home city we can’t go from point A to point B without our movement being controlled by traffic regulations, we can’t buy a firearm without undergoing a background check, we can’t change jobs without having our background scrutinized by prospective employers, most people’s jobs require them to work according to rules, procedures, and schedules prescribed by their employers, we can’t start a business without getting licenses and permits, observing numerous regulations, and so forth.

What are some of the markers of low self-esteem, besides consciously harsh self-judgment? As mentioned above, an inflated, grandiose view of oneself—frequently seen in politicians, for example. Craving the good opinion of others. Frustration with failure. A tendency to blame oneself excessively when things go wrong, or, on the other hand, an insistence on blaming others: in other words, the propensity to blame someone. Mistreating those who are weaker or subordinate, or accepting mistreatment without resistance. Argumentativeness—having to be in the right or, obversely, assuming that one is always in the wrong. Trying to impose one’s opinion on others or, on the contrary, being afraid to say what one thinks for fear of being judged. Allowing the judgments of others to influence one’s emotions or, its mirror opposite, rigidly rejecting what others may have to say about one’s work or behavior. Other traits of low self-esteem are an overwrought sense of responsibility for other people in relationships and, as we will discuss shortly, an inability to say no. The need to achieve in order to feel good about oneself. How one treats one’s body and psyche speaks volumes about one’s self-esteem: abusing body or soul with harmful chemicals, behaviors, work overload, lack of personal time and space all denote poor self-regard. All of these behaviors and attitudes reveal a fundamental stance towards the self that is conditional and devoid of true self-respect. Self-esteem

We are above all things loved--that is the good news of the gospel--and loved not just the way we turn up on Sundays in our best clothes and on our best behavior and with our best feet forward, but loved as we alone know ourselves to be, the weakest and shabbiest of what we are along with the strongest and gladdest. To come together as people who believe that just maybe this gospel is actually true should be to come together like people who have just won the Irish Sweepstakes. It should have us throwing our arms around each other like people who have just discovered that every single man and woman in those pews is not just another familiar or unfamiliar face but is our long-lost brother and our long-lost sister because despite the fact that we have all walked in different gardens and knelt at different graves, we have all, humanly speaking, come from the same place and are heading out into the same blessed mystery that awaits us all. This is the joy that is so apt to be missing, and missing not just from church but from our own lives--the joy of not just managing to believe at least part of the time that it is true that life is holy, but of actually running into that holiness head-on.

Jesus Christ is not a cosmic errand boy. I mean no disrespect or irreverence in so saying, but I do intend to convey the idea that while he loves us deeply and dearly, Christ the Lord is not perched on the edge of heaven, anxiously anticipating our next wish. When we speak of God being good to us, we generally mean that he is kind to us. In the words of the inimitable C. S. Lewis, "What would really satisfy us would be a god who said of anything we happened to like doing, 'What does it matter so long as they are contented?' We want, in fact, not so much a father in heaven as a grandfather in heaven--a senile benevolence who as they say, 'liked to see young people enjoying themselves,' and whose plan for the universe was simply that it might be truly said at the end of each day, 'a good time was had by all.'" You know and I know that our Lord is much, much more than that. One writer observed: "When we so emphasize Christ's benefits that he becomes nothing more than what his significance is 'for me' we are in danger. . . . Evangelism that says 'come on, it's good for you'; discipleship that concentrates on the benefits package; sermons that 'use' Jesus as the means to a better life or marriage or job or attitude--these all turn Jesus into an expression of that nice god who always meets my spiritual needs. And this is why I am increasingly hesitant to speak of Jesus as my personal Lord and Savior. As Ken Woodward put it in a 1994 essay, 'Now I think we all need to be converted--over and over again, but having a personal Savior has always struck me as, well, elitist, like having a personal tailor. I'm satisfied to have the same Lord and Savior as everyone else.' Jesus is not a personal Savior who only seeks to meet my needs. He is the risen, crucified Lord of all creation who seeks to guide me back into the truth." . . . His infinity does not preclude either his immediacy or his intimacy. One man stated that "I want neither a terrorist spirituality that keeps me in a perpetual state of fright about being in right relationship with my heavenly Father nor a sappy spirituality that portrays God as such a benign teddy bear that there is no aberrant behavior or desire of mine that he will not condone." . . . Christ is not "my buddy." There is a natural tendency, and it is a dangerous one, to seek to bring Jesus down to our level in an effort to draw closer to him. This is a problem among people both in and outside the LDS faith. Of course we should seek with all our hearts to draw near to him. Of course we should strive to set aside all barriers that would prevent us from closer fellowship with him. And of course we should pray and labor and serve in an effort to close the gap between what we are and what we should be. But drawing close to the Lord is serious business; we nudge our way into intimacy at the peril of our souls. . . . Another gospel irony is that the way to get close to the Lord is not by attempting in any way to shrink the distance between us, to emphasize more of his humanity than his divinity, or to speak to him or of him in casual, colloquial language. . . . Those who have come to know the Lord best--the prophets or covenant spokesmen--are also those who speak of him in reverent tones, who, like Isaiah, find themselves crying out, "Woe is me! for I am undone; because I am a man of unclean lips, and I dwell in the midst of a people of unclean lips: for mine eyes have seen the King, the Lord of hosts" (Isaiah 6:5). Coming into the presence of the Almighty is no light thing; we feel to respond soberly to God's command to Moses: "Put off thy shoes from off thy feet, for the place whereon thou standest is holy ground" (Exodus 3:5). Elder Bruce R. McConkie explained, "Those who truly love the Lord and who worship the Father in the name of the Son by the power of the Spirit, according to the approved patterns, maintain a reverential barrier between themselves and all the members of the Godhead.

There was terror in each and every one of the people on that beautiful beach and on that breathtakingly beautiful evening. Terror of being alone, terror of the darkness filling their imaginations with devils, terror of doing anything not in the manuals of good behavior, terror of God’s judgment, of what other people would say, of the law punishing any mistake, terror of trying and failing, terror of succeeding and having to live with the envy of o ther people, terror of loving and being rejected, terror of asking for a rise in salary, of accepting an invitation, of going somewhere new, of not being able to speak a foreign language, of not making the right impression, of growing old, of dying, of being pointed on because of one’s defects, of not being pointed out because of one’s merits, of not being noticed either for one’s defects or one’s merits. Terror, terror, terror. Life was a reign of terror, in the shadow of the guillotine. (the devil’s words)

But speaking of decisions and choices, I want to turn to a question that baffles so many of us. Why is it that people who are victims of trauma are so often drawn to abusive relationships? Let me broaden the question, because it is so important in understanding not just abuse but all behavior. The key point is that all of us tend to gravitate to the familiar, even when the familiar is unhealthy or destructive. We are drawn to what we were raised with. As I’ve said before, when we are young and our brain is beginning to make sense of our experiences, it creates our ‘working model’ of the world. The brain organizes around the tone and tension of our first experiences. So if, early on, you have safe, nurturing care, you think that people are essentially good….But if a child experienced chaos, threat, or trauma, your brain organizes according to a view that the world is not safe and people cannot be trusted. Think about James. He didn’t feel ‘safe’ when he was close to people. Intimacy made him feel threatened. Here is the confusing part: James felt most comfortable when the world was in line with his worldview. Being rejected or treated poorly validated this view. The most destabilizing thing for anyone is to have their core beliefs challenged….Good or bad, we are attracted to things that are familiar.

In the area of linguistics, there are major language groups: Japanese, Chinese, Spanish, English, Portuguese, Greek, German, French, and so on. Most of us grow up learning the language of our parents and siblings, which becomes our primary or native tongue. Later, we may learn additional languages but usually with much more effort. These become our secondary languages. We speak and understand best our native language. We feel most comfortable speaking that language. The more we use a secondary language, the more comfortable we become conversing in it. If we speak only our primary language and encounter someone else who speaks only his or her primary language, which is different from ours, our communication will be limited. We must rely on pointing, grunting, drawing pictures, or acting out our ideas. We can communicate, but it is awkward. Language differences are part and parcel of human culture. If we are to communicate effectively across cultural lines, we must learn the language of those with whom we wish to communicate. In the area of love, it is similar. Your emotional love language and the language of your spouse may be as different as Chinese from English. No matter how hard you try to express love in English, if your spouse understands only Chinese, you will never understand how to love each other. My friend on the plane was speaking the language of “Affirming Words” to his third wife when he said, “I told her how beautiful she was. I told her I loved her. I told her how proud I was to be her husband.” He was speaking love, and he was sincere, but she did not understand his language. Perhaps she was looking for love in his behavior and didn’t see it. Being sincere is not enough. We must be willing to learn our spouse’s primary love language if we are to be effective communicators of love.

Those involved in mental as opposed to physical effort or who carry the responsibilities of management are presumed to require a higher payment for their submission to the purposes of organization than those who render only physical or manual service, however adept or talented that may be. This is because there is profound difference in the nature and extent of the submission that is made. The person on the shop floor or its equivalent gives more or less diligent and deft physical effort for a specified number of hours a day. Beyond that nothing in principle--not thought, certainly not conformity of speech or behavior--is expected. Of the high corporate executive a more complete submission to the purposes of the organization is usually required. He (or she) must speak and also think well of the aims of the enterprise; he may never in public and not wisely in private raise doubt as to the depth and sincerity of his own commitment. Many factors determine his large, often very large, compensation, including the need to pay for the years of preparation, for the considerable intelligence that is requires, for the responsibility that is carried, and for the alleged risks of high position. As a practical matter, his rate of pay is also influenced by the significant and highly convenient role the executive plays in establishing it; much that accrues to the senior corporate executive is in response to his own inspired generosity. But there is also payment for the comprehensive submission of his individual personality to that of the corporation. It is no slight thing to give up one's self and self-expression to the collective personality of one's employer.

Before we move on to the stuffer who collects retaliation rocks, I want to address the issue of impossible people. We know that all things are possible with God. But all things are not possible with people who refuse to be led by the Holy Spirit. I’ve had to get really honest about certain people in my life. It isn’t productive or possible to confront them and expect anything good to come from it. If someone has told me over and over through their actions and reactions that they will make my life miserable if I confront them, at some point I have to back away. But I don’t want to stuff and allow bitterness toward them to poison me. So, how do I back away and not stuff? I acknowledge that I can control only myself. I can’t control how another person acts or reacts. Therefore, I shift my focus from trying to fix the other person and the situation to allowing God to reveal some tender truths to me. I typically pray something like this: God, I’m so tired of being hurt. I’m so tired of feeling distracted and discouraged by this situation. Pour Your lavish mercy on my heart and into this hard relationship. Help me to see the obvious hurt they must have in their life that makes them act this way. Help me to have compassion for their pain. Help me to see anything I’m doing or have done that has negatively affected this situation. And please help me to know how to separate myself graciously from this constant source of hurt in my life. It all feels impossible. Oh God, speak to me. Reveal clearly how I can best honor You, even in this. My job isn’t to fix the difficult people in my life or enable them to continue disrespectful or abusive behaviors. My job is to be obedient to God in the way I act and respond to those people.

The cabby left, muttering under his nose. "What's he muttering about?" Mr. Goliadkin thought through his tears. "I hired him for the evening, I'm sort of...within my rights nows...so there! I hired him for the evening, and that's the end of the matter. Even if he just stands there, it's all the same. It's as I will. I'm free to go, and free not to go. And that I'm now standing behind the woodpile--that, too, is quite all right...and don't you dare say anything; I say, the gentleman wants to stand behind the woodpile, so he stands behind the woodpile...and it's no taint to anybody's honor--so there! So there, lady mine, if you'd like to know. Thus and so, I say, but in our age, lady mine, nobody lives in a hut. So there! In our industrial age, lady mine, you can't get anywhere without good behavior, of which you yourself serve as a pernicious example...You say one must serve as a chief clerk and live in a hut on the seashore. First of all, lady mine, there are no chief clerks on the seashore, and second, you and I can't possible get to be a chief clerk. For, to take an example, suppose I apply, I show up--thus and so, as a chief clerk, say, sort of...and protect me from my enemy...and they'll tell you, my lady, say, sort of...there are lots of chief clerks, and here you're not at some émigrée Falbala's, where you learned good behavior, of which you yourself serve as a pernicious example. Good behavior, my lady, means sitting at home, respecting your father, and not thinking of any little suitors before it's time. Little suitors, my lady, will be found in due time! So there! Of course, one must indisputably have certain talents, to wit: playing the piano on occasion, speaking French, some history, geography, catechism, and arithmetic--so there!--but not more. Also cooking; cooking should unfailingly be part of every well-behaved girl's knowledge!

Giving an A is a fundamental, paradigmatic shift toward the realization that it is all invented—the A is invented and the Number 68 is invented, and so are all the judgments in between. Some readers might conclude that our practice is merely an exercise in “putting a positive spin” on a negative opinion, or “thinking the best of someone,” and “letting bygones be bygones.” But that is not it at all. No behavior of the person to whom you assign an A need be whitewashed by that grade, and no action is so bad that behind it you cannot recognize a human being to whom you can speak the truth. You can grant the proverbial ax murderer an A by addressing him as a person who knows he has forfeited his humanity and lost all control, and you can give your sullen, lazy, secretive teenager an A, and she will still at that moment be sleeping the morning away. When she awakes, however, the conversation between you and her will go a little differently because she will have become for you a person whose true nature is to participate—however blocked she may be. And you will know you are communicating with her, even if you see that she is tongue-tied or too confused to answer you just then. When we give an A we can be open to a perspective different from our own. For after all, it is only to a person to whom you have granted an A that you will really listen, and it is in that rare instance when you have ears for another person that you can truly appreciate a fresh point of view.

I resolved to come right to the point. "Hello," I said as coldly as possible, "we've got to talk." "Yes, Bob," he said quietly, "what's on your mind?" I shut my eyes for a moment, letting the raging frustration well up inside, then stared angrily at the psychiatrist. "Look, I've been religious about this recovery business. I go to AA meetings daily and to your sessions twice a week. I know it's good that I've stopped drinking. But every other aspect of my life feels the same as it did before. No, it's worse. I hate my life. I hate myself." Suddenly I felt a slight warmth in my face, blinked my eyes a bit, and then stared at him. "Bob, I'm afraid our time's up," Smith said in a matter-of-fact style. "Time's up?" I exclaimed. "I just got here." "No." He shook his head, glancing at his clock. "It's been fifty minutes. You don't remember anything?" "I remember everything. I was just telling you that these sessions don't seem to be working for me." Smith paused to choose his words very carefully. "Do you know a very angry boy named 'Tommy'?" "No," I said in bewilderment, "except for my cousin Tommy whom I haven't seen in twenty years..." "No." He stopped me short. "This Tommy's not your cousin. I spent this last fifty minutes talking with another Tommy. He's full of anger. And he's inside of you." "You're kidding?" "No, I'm not. Look. I want to take a little time to think over what happened today. And don't worry about this. I'll set up an emergency session with you tomorrow. We'll deal with it then." Robert This is Robert speaking. Today I'm the only personality who is strongly visible inside and outside. My own term for such an MPD role is dominant personality. Fifteen years ago, I rarely appeared on the outside, though I had considerable influence on the inside; back then, I was what one might call a "recessive personality." My passage from "recessive" to "dominant" is a key part of our story; be patient, you'll learn lots more about me later on. Indeed, since you will meet all eleven personalities who once roamed about, it gets a bit complex in the first half of this book; but don't worry, you don't have to remember them all, and it gets sorted out in the last half of the book. You may be wondering -- if not "Robert," who, then, was the dominant MPD personality back in the 1980s and earlier? His name was "Bob," and his dominance amounted to a long reign, from the early 1960s to the early 1990s. Since "Robert B. Oxnam" was born in 1942, you can see that "Bob" was in command from early to middle adulthood. Although he was the dominant MPD personality for thirty years, Bob did not have a clue that he was afflicted by multiple personality disorder until 1990, the very last year of his dominance. That was the fateful moment when Bob first heard that he had an "angry boy named Tommy" inside of him. How, you might ask, can someone have MPD for half a lifetime without knowing it? And even if he didn't know it, didn't others around him spot it? To outsiders, this is one of the most perplexing aspects of MPD. Multiple personality is an extreme disorder, and yet it can go undetected for decades, by the patient, by family and close friends, even by trained therapists. Part of the explanation is the very nature of the disorder itself: MPD thrives on secrecy because the dissociative individual is repressing a terrible inner secret. The MPD individual becomes so skilled in hiding from himself that he becomes a specialist, often unknowingly, in hiding from others. Part of the explanation is rooted in outside observers: MPD often manifests itself in other behaviors, frequently addiction and emotional outbursts, which are wrongly seen as the "real problem." The fact of the matter is that Bob did not see himself as the dominant personality inside Robert B. Oxnam. Instead, he saw himself as a whole person. In his mind, Bob was merely a nickname for Bob Oxnam, Robert Oxnam, Dr. Robert B. Oxnam, PhD.

Common phrases narcissists use and what they actually mean: 1. I love you. Translation: I love owning you. I love controlling you. I love using you. It feels so good to love-bomb you, to sweet-talk you, to pull you in and to discard you whenever I please. When I flatter you, I can have anything I want. You trust me. You open up so easily, even after you’ve already been mistreated. Once you’re hooked and invested, I’ll pull the rug beneath your feet just to watch you fall. 2. I am sorry you feel that way. Translation: Sorry, not sorry. Let’s get this argument over with already so I can continue my abusive behavior in peace. I am not sorry that I did what I did, I am sorry I got caught. I am sorry you’re calling me out. I am sorry that I am being held accountable. I am sorry you have the emotions that you do. To me, they’re not valid because I am entitled to have everything I want – regardless of how you feel about it. 3. You’re oversensitive/overreacting. Translation: You’re having a perfectly normal reaction to an immense amount of bullshit, but all I see is that you’re catching on. Let me gaslight you some more so you second-guess yourself. Emotionally invalidating you is the key to keeping you compliant. So long as you don’t trust yourself, you’ll work that much harder to rationalize, minimize and deny my abuse. 4. You’re crazy. Translation: I am a master of creating chaos to provoke you. I love it when you react. That way, I can point the finger and say you’re the crazy one. After all, no one would listen to what you say about me if they thought you were just bitter or unstable. 5. No one would believe you. Translation: I’ve isolated you to the point where you feel you have no support. I’ve smeared your name to others ahead of time so people already suspect the lies I’ve told about you. There are still others who might believe you, though, and I can’t risk being caught. Making you feel alienated and alone is the best way for me to protect my image. It’s the best way to convince you to remain silent and never speak the truth about who I really am.

Merry Christmas,Ja-" To which he immediately cut her off with a very testy, "Bloody hell it is." Though he did halt his progress to offer her a brief smile, adding, "Good to see you,Molly," then in the very same breath, "Where's that worthless brother of mine?" She was surprised enough to ask, "Ah,which brother would that be?" when she knew very well he would never refer to Edward or Jason, whom the two younger brothers termed the elders, in that way.But then,Jason shared everything with her about his family, so she knew them as well as he did. So his derogatory answer didn't really add to her surprise. "The infant." She winced at his tone,though, as well as his expression, which had reverted to deadly menace at mention of the "infant." Big,blond, and handsome, James Malory was,just like his elder brothers, and rarely did anyone actually see him looking angry. When James was annoyed with someone, he usually very calmly ripped the person to shreds with his devilish wit, and by his inscrutable expression, the victim had absolutely no warning such pointed barbs would be headed his or her way. The infant, or rather, Anthony, had heard James's voice and, unfortunately, stuck his head around the parlor door to determine James's mood, which wasn't hard to misinterpret with the baleful glare that came his way. Which was probably why the parlor door immediately slammed shut. "Oh,dear," Molly said as James stormed off. Through the years she'd become accustomed to the Malorys' behavior, but a times it still alarmed her. What ensued was a tug of war in the reverse, so to speak, with James shoving his considerable weight against the parlor door, and Anthony on the other side doing his best to keep it from opening. Anthony managed for a bit. He wasn't as hefty as his brother, but he was taller and well muscled. But he must have known he couldn't hold out indefinitely, especially when James started to slam his shoulder against the door,which got it nearly half open before Anthony could manage to slam it shut again. But what Anthony did to solve his dilemma produced Molly's second "Oh,dear." When James threw his weight against the door for the third time, it opened ahead of him and he unfortunately couldn't halt his progress into the room. A rather loud crash followed. A few moments later James was up again suting pine needles off his shoulders. Reggie and Molly,alarmed by the noise, soon followed the men into the room. Anthony had picked up his daughter Jamie who had been looking at the tree with her nursemaid and was now holding her like a shield in front of him while the tree lay ingloriously on its side. Anthony knew his brother wouldn't risk harming one of the children for any reason, and the ploy worked. "Infants hiding behind infants, how apropos," James sneered. "Is,aint it?" Anthony grinned and kissed the top of his daughter's head. "Least it works." James was not amused, and ordered, barked, actually. "Put my niece down." "Wouldn't think of it, old man-least not until I find out why you want to murder me." Anthony's wife, Roslynn, bent over one of the twins, didn't turn about to say, "Excuse me? There will be no murdering in front of the children.

I'm going to throw some suggestions at you now in rapid succession, assuming you are a father of one or more boys. Here we go: If you speak disparagingly of the opposite sex, or if you refer to females as sex objects, those attitudes will translate directly into dating and marital relationships later on. Remember that your goal is to prepare a boy to lead a family when he's grown and to show him how to earn the respect of those he serves. Tell him it is great to laugh and have fun with his friends, but advise him not to be "goofy." Guys who are goofy are not respected, and people, especially girls and women, do not follow boys and men whom they disrespect. Also, tell your son that he is never to hit a girl under any circumstances. Remind him that she is not as strong as he is and that she is deserving of his respect. Not only should he not hurt her, but he should protect her if she is threatened. When he is strolling along with a girl on the street, he should walk on the outside, nearer the cars. That is symbolic of his responsibility to take care of her. When he is on a date, he should pay for her food and entertainment. Also (and this is simply my opinion), girls should not call boys on the telephone-at least not until a committed relationship has developed. Guys must be the initiators, planning the dates and asking for the girl's company. Teach your son to open doors for girls and to help them with their coats or their chairs in a restaurant. When a guy goes to her house to pick up his date, tell him to get out of the car and knock on the door. Never honk. Teach him to stand, in formal situations, when a woman leaves the room or a table or when she returns. This is a way of showing respect for her. If he treats her like a lady, she will treat him like a man. It's a great plan. Make a concerted effort to teach sexual abstinence to your teenagers, just as you teach them to abstain from drug and alcohol usage and other harmful behavior. Of course you can do it! Young people are fully capable of understanding that irresponsible sex is not in their best interest and that it leads to disease, unwanted pregnancy, rejection, etc. In many cases today, no one is sharing this truth with teenagers. Parents are embarrassed to talk about sex, and, it disturbs me to say, churches are often unwilling to address the issue. That creates a vacuum into which liberal sex counselors have intruded to say, "We know you're going to have sex anyway, so why not do it right?" What a damning message that is. It is why herpes and other sexually transmitted diseases are spreading exponentially through the population and why unwanted pregnancies stalk school campuses. Despite these terrible social consequences, very little support is provided even for young people who are desperately looking for a valid reason to say no. They're told that "safe sex" is fine if they just use the right equipment. You as a father must counterbalance those messages at home. Tell your sons that there is no safety-no place to hide-when one lives in contradiction to the laws of God! Remind them repeatedly and emphatically of the biblical teaching about sexual immorality-and why someone who violates those laws not only hurts himself, but also wounds the girl and cheats the man she will eventually marry. Tell them not to take anything that doesn't belong to them-especially the moral purity of a woman.

few years later, Demeter took a vacation to the beach. She was walking along, enjoying the solitude and the fresh sea air, when Poseidon happened to spot her. Being a sea god, he tended to notice pretty ladies walking along the beach. He appeared out of the waves in his best green robes, with his trident in his hand and a crown of seashells on his head. (He was sure that the crown made him look irresistible.) “Hey, girl,” he said, wiggling his eyebrows. “You must be the riptide, ’cause you sweep me off my feet.” He’d been practicing that pickup line for years. He was glad he finally got to use it. Demeter was not impressed. “Go away, Poseidon.” “Sometimes the sea goes away,” Poseidon agreed, “but it always comes back. What do you say you and me have a romantic dinner at my undersea palace?” Demeter made a mental note not to park her chariot so far away. She really could’ve used her two dragons for backup. She decided to change form and get away, but she knew better than to turn into a snake this time. I need something faster, she thought. Then she glanced down the beach and saw a herd of wild horses galloping through the surf. That’s perfect! Demeter thought. A horse! Instantly she became a white mare and raced down the beach. She joined the herd and blended in with the other horses. Her plan had serious flaws. First, Poseidon could also turn into a horse, and he did—a strong white stallion. He raced after her. Second, Poseidon had created horses. He knew all about them and could control them. Why would a sea god create a land animal like the horse? We’ll get to that later. Anyway, Poseidon reached the herd and started pushing his way through, looking for Demeter—or rather sniffing for her sweet, distinctive perfume. She was easy to find. Demeter’s seemingly perfect camouflage in the herd turned out to be a perfect trap. The other horses made way for Poseidon, but they hemmed in Demeter and wouldn’t let her move. She got so panicky, afraid of getting trampled, that she couldn’t even change shape into something else. Poseidon sidled up to her and whinnied something like Hey, beautiful. Galloping my way? Much to Demeter’s horror, Poseidon got a lot cuddlier than she wanted. These days, Poseidon would be arrested for that kind of behavior. I mean…assuming he wasn’t in horse form. I don’t think you can arrest a horse. Anyway, back in those days, the world was a rougher, ruder place. Demeter couldn’t exactly report Poseidon to King Zeus, because Zeus was just as bad. Months later, a very embarrassed and angry Demeter gave birth to twins. The weirdest thing? One of the babies was a goddess; the other one was a stallion. I’m not going to even try to figure that out. The baby girl was named Despoine, but you don’t hear much about her in the myths. When she grew up, her job was looking after Demeter’s temple, like the high priestess of corn magic or something. Her baby brother, the stallion, was named Arion. He grew up to be a super-fast immortal steed who helped out Hercules and some other heroes, too. He was a pretty awesome horse, though I’m not sure that Demeter was real proud of having a son who needed new horseshoes every few months and was constantly nuzzling her for apples. At this point, you’d think Demeter would have sworn off those gross, disgusting men forever and joined Hestia in the Permanently Single Club. Strangely, a couple of months later, she fell in love with a human prince named Iasion (pronounced EYE-son, I think). Just shows you how far humans had come since Prometheus gave them fire. Now they could speak and write. They could brush their teeth and comb their hair. They wore clothes and occasionally took baths. Some of them were even handsome enough to flirt with goddesses.

POLLARD had known better, but instead of pulling rank and insisting that his officers carry out his proposal to sail for the Society Islands, he embraced a more democratic style of command. Modern survival psychologists have determined that this “social”—as opposed to “authoritarian”—form of leadership is ill suited to the early stages of a disaster, when decisions must be made quickly and firmly. Only later, as the ordeal drags on and it is necessary to maintain morale, do social leadership skills become important. Whalemen in the nineteenth century had a clear understanding of these two approaches. The captain was expected to be the authoritarian, what Nantucketers called a fishy man. A fishy man loved to kill whales and lacked the tendency toward self-doubt and self-examination that could get in the way of making a quick decision. To be called “fishy to the backbone” was the ultimate compliment a Nantucketer could receive and meant that he was destined to become, if he wasn’t already, a captain. Mates, however, were expected to temper their fishiness with a more personal, even outgoing, approach. After breaking in the green hands at the onset of the voyage—when they gained their well-deserved reputations as “spit-fires”—mates worked to instill a sense of cooperation among the men. This required them to remain sensitive to the crew’s changeable moods and to keep the lines of communication open. Nantucketers recognized that the positions of captain and first mate required contrasting personalities. Not all mates had the necessary edge to become captains, and there were many future captains who did not have the patience to be successful mates. There was a saying on the island: “[I]t is a pity to spoil a good mate by making him a master.” Pollard’s behavior, after both the knockdown and the whale attack, indicates that he lacked the resolve to overrule his two younger and less experienced officers. In his deference to others, Pollard was conducting himself less like a captain and more like the veteran mate described by the Nantucketer William H. Macy: “[H]e had no lungs to blow his own trumpet, and sometimes distrusted his own powers, though generally found equal to any emergency after it arose. This want of confidence sometimes led him to hesitate, where a more impulsive or less thoughtful man would act at once. In the course of his career he had seen many ‘fishy’ young men lifted over his head.” Shipowners hoped to combine a fishy, hard-driving captain with an approachable and steady mate. But in the labor-starved frenzy of Nantucket in 1819, the Essex had ended up with a captain who had the instincts and soul of a mate, and a mate who had the ambition and fire of a captain. Instead of giving an order and sticking with it, Pollard indulged his matelike tendency to listen to others. This provided Chase—who had no qualms about speaking up—with the opportunity to impose his own will. For better or worse, the men of the Essex were sailing toward a destiny that would be determined, in large part, not by their unassertive captain but by their forceful and fishy mate.

Qualities such as honesty, determination, and a cheerful acceptance of stress, which can all be identified through probing questionnaires and interviews, may be more important to the company in the long run than one's college grade-point average or years of "related experience." Every business is only as good as the people it brings into the organization. The corporate trainer should feel his job is the most important in the company, because it is. Exalt seniority-publicly, shamelessly, and with enough fanfare to raise goosebumps on the flesh of the most cynical spectator. And, after the ceremony, there should be some sort of permanent display so that employees passing by are continuously reminded of their own achievements and the achievements of others. The manager must freely share his expertise-not only about company procedures and products and services but also with regard to the supervisory skills he has worked so hard to acquire. If his attitude is, "Let them go out and get their own MBAs," the personnel under his authority will never have the full benefit of his experience. Without it, they will perform at a lower standard than is possible, jeopardizing the manager's own success. Should a CEO proclaim that there is no higher calling than being an employee of his organization? Perhaps not-for fear of being misunderstood-but it's certainly all right to think it. In fact, a CEO who does not feel this way should look for another company to manage-one that actually does contribute toward a better life for all. Every corporate leader should communicate to his workforce that its efforts are important and that employees should be very proud of what they do-for the company, for themselves, and, literally, for the world. If any employee is embarrassed to tell his friends what he does for a living, there has been a failure of leadership at his workplace. Loyalty is not demanded; it is created. Why can't a CEO put out his own suggested reading list to reinforce the corporate vision and core values? An attractive display at every employee lounge of books to be freely borrowed, or purchased, will generate interest and participation. Of course, the program has to be purely voluntary, but many employees will wish to be conversant with the material others are talking about. The books will be another point of contact between individuals, who might find themselves conversing on topics other than the weekend football games. By simply distributing the list and displaying the books prominently, the CEO will set into motion a chain of events that can greatly benefit the workplace. For a very cost-effective investment, management will have yet another way to strengthen the corporate message. The very existence of many companies hangs not on the decisions of their visionary CEOs and energetic managers but on the behavior of its receptionists, retail clerks, delivery drivers, and service personnel. The manager must put himself and his people through progressively challenging courage-building experiences. He must make these a mandatory group experience, and he must lead the way. People who have confronted the fear of public speaking, and have learned to master it, find that their new confidence manifests itself in every other facet of the professional and personal lives. Managers who hold weekly meetings in which everyone takes on progressively more difficult speaking or presentation assignments will see personalities revolutionized before their eyes. Command from a forward position, which means from the thick of it. No soldier will ever be inspired to advance into a hail of bullets by orders phoned in on the radio from the safety of a remote command post; he is inspired to follow the officer in front of him. It is much more effective to get your personnel to follow you than to push them forward from behind a desk. The more important the mission, the more important it is to be at the front.