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study of 200 human resources professionals showed that such systems result in reduced productivity, cynicism, and damage to teamwork, create poor morale and a lack of faith in leadership. The essence of how to manage performance, a skill every boss needs to have, is not to rely on appraisal but to be able to build the kind of trust where honesty, mutual respect, and constant two-way feedback is at its core, something that is also at the heart of a coaching relationship.
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Jenny Rogers (EBOOK: Manager as Coach: The New Way to Get Results (UK PROFESSIONAL BUSINESS Management / Business))